Frequently asked questions We now have an FAQ list that we hope will help you answer some of the more common ones. How to order? Step 1: Please confirm the model and quantities that you would like to purchase by …
For this system Password Reset , there will be two optional ways to reset the password, please kindly find which way is suitable for you. Topsview XVR Pro AeEye Smartviewepro Zosi Password Reset QR Code 1. Reset the password via …
How to Connect Your Phone Using LTS’s LTS CONNECT/PT Cloud Download our new LTS Connect app from the App store or Play store on your mobile device. (Click: Play Store Link, App Store Link) Enabling PT Cloud on the DVR or NVR. This step does not require a computer …
How to Setup iCSee cameras all models iCsee – How to reset the camera 1. Power on the camera, the red indicator light will lit up. 2. Using a pin to hold on press the reset button for 10 seconds …
Access the DVR/NVR System via Guarding Vision Software on PC Summary: This article shows you the steps to access the ANNKE system on a computer via the client software Guarding Vision. Adding via IP address only allow local access (ANNKE …
Note: 1. The AI Floodlight only supports 2.4G HZ wife frequency, it can’t support 5G HZ wireless frequency. 2. When setting up the camera to the phone, please make sure that your phone is connected to a 2.4G HZ wifi and it can visit …
Reset Password VIGI NVR for all model What should I do if I forgot the password of VIGI NVR If you forget the password of the VIGI NVR, you can reset the password via VIGI NVR. Step 1. Click the Forgot Password option …
How to upgrade the firmware of VIGI NVR? If you want to upgrade the firmware of VIGI NVR, please follow the steps below: Step 1. Right-click on the screen, click Settings on the Main Menu. Step 2. Go to Settings -> System -> Firmware Upgrade. Method …
How to Watch Smart Playback in NVR The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion or VCA …
What to Do If The NVR Offline? Introduction: To remotely access the NVR system on the phone APP or computer software, the cloud network status of the NVR system must be ‘Online’. For the new version, right-click the mouse on …
What to Do If The Cloud P2P of The DVR/NVR System is Offline? Purpose: To remotely access the DVR/NVR system on the phone APP or computer software, the cloud network status of the DVR/NVR system must be ‘Online’. If the …