What to Do If P2P Status Shows Offline? Purpose: If you want to remotely access the Annke system via phone app or computer software, the system’s network status must be Online. Below is the method to make the Annke New Series …
For this system, there will be two optional ways to reset the login password, please kindly find which way is suitable for you. 1. Reset the password via the security questions. Please click the Forgot Password option on the below page, and then …
How to Find The Encryption/Verification Code? Introduction: When the user is viewing the live view on the APP, it is required to enter the encryption code first. The encryption code is the verification code that the user sets up when …
How to Reset the DVR Password via the Email? Purpose: For the new version system, if you have reserved an email to reset the password, you can follow the instructions below to reset the password for your system. Step 1: …
Hikvision Invalid encryption key” Error Message Error message: “The stream is encrypted. Please go to the Local Configuration interface to set the Encryption Key and restart live view.” Seen as a pop-up in the bottom right hand corner of your …