ptz control – XVRAID XVR-DVR-NVR CCTV DESK

GAMUT RECORDER Installation and user guide

XVR AiD — Tue, 12 Dec 2023 09:05:10 +0000

GAMUT RECORDER Installation and user guide, Gamut are manufacturers of professional-grade security and CCTV solutions, all built to withstand the most demanding CCTV trade and commercial applications. Since being founded in Bristol in 2009, Gamut cameras and recorders are used by a wide base of tradesmen and installers, servicing the home, business and local government markets. To ensure reliable build and picture quality, all products are put through a rigorous testing process both in-house and in the field before they allowed to bear the Gamut badge.

How to reset the password to your Gamut recorder

This article will show you how to find the necessary information you need to send us so that we can help to reset the password for your Gamut recorder.

First, turn the recorder on and move your mouse to the bottom of the camera live view screen. A blue bar will appear at the bottom; click on the ‘i’ symbol that I have marked in red in the screenshot below.

This will open up a page of information about the recorder including the MAC address.

You will need to send the MAC address and the date and time on the recorder, even if the time/date on the recorder is not actually correct.

This is very important, because we will generate a temporary password for you which is created based on the unique MAC address of the device and the time and date on it. If the date and time are accurate, just say that, or if you know it is five hours behind but the date is correct for example, just mention that when you email in and that should be sufficient.

Otherwise, just send in a picture clearly showing the MAC address and date/time on the device and say exactly when the picture was taken.

Get in contact here, set the support status as ‘Password reset’ and the email subject as ‘Gamut password reset’. You will also need to send your original order/invoice number and the original delivery postcode to confirm your identity.

We will try to get back to you as soon as possible.

How to set up and view your Gamut PTZ on a Windows or Apple computer (GTIP210PTZ)

Purpose of The Guide

This guide will walk you through the initial configuration of your Gamut PTZ and show you how to view the camera on your computer.

Before You Begin

• Connect your camera to the power.

• Connect your camera to your internet router using an Ethernet cable. If you are using this camera with a pair of Wi-Fi bridges it is still best to set the camera up first by connecting it directly to your internet router.

• Ensure you have a computer available that is connected to the same internet router as the camera.

• If you are using Windows install CMS5 from here, or if you are using an Apple device install VMS from here.

Let’s Get Started

First we need to make sure that the camera is talking to your network. If you look on the box for the camera and on the side of the camera itself you should see a sticker that looks something like the one shown below.

Make a note of the IP Address, User name and any Password shown on the sticker.

Next we need to open Internet Explorer on the computer. In the address bar at the top of the page enter the IP address that you saw on the sticker. You should then be prompted to log in to the camera, here you need to use the User name and Password shown on the sticker, if there is no password on the sticker then leave the password field blank.

Please make sure that you are using Internet Explorer and not any other browser. The reason for this is that most CCTV systems require the use of software called Active X to be able to display your live video and that software is only supported by Internet Explorer.

If you are prompted to install any software you need to allow this to happen, this software enables your computer to display the video feed from the camera.

At this point you should be seeing a live view from your camera and can go ahead and fit your camera wherever you need it. To watch your cameras in future you will simply need to open Internet Explorer, go to the IP Address from before and log in to the camera. From there you can also control the motion of the camera by using the PTZ controls shown below. These features are explained more in depth in other guides which can be found here.

If you were unable to access your camera this way then it’s not a problem, we just need to use a different method. Alternatively if you wish to view the system without having to log in through Internet Explorer each time then continue reading and you will see how to view the camera without needing to log in each time.

First open CMS5/VMS, the program that you installed before we began, and click on Device Manager. You will now be presented with a screen that looks like this:

You should see a camera in the list that has the same IP Address as previously seen on the sticker on the camera. If you don’t then click the IPV4 Search button and after a few moments the camera will appear. Select the camera by ticking the box to the left of it and click Add.

The camera will now be displayed in the bottom half of the window. Towards the right hand side you will see a number of buttons, you need to press the Modify IP button as highlighted in the following image.

At this point if you wish to use the camera through Internet Explorer rather than CMS5 you are now able to. Make a note of the new IP address that the camera is displaying and follow the steps detailed near the top of this guide for accessing the camera using Internet Explorer.

Now click the Home button to return to the main page for CMS5/VMS, then click Monitor. On the right hand side you will see your camera in the list of devices. Double click on your camera and the video feed will appear in the middle of the screen. If you then double click on the video if will go in to full screen mode so you can see a larger picture. To then control your camera click the button shown below and the PTZ controls will appear. As before more articles about controlling your camera can be found by clicking here.

GAMUT RECORDER Installation and user guide

How to add your Gamut recorder or camera to a mobile phone or tablet

Purpose of The Guide

This guide will show you how to add your Gamut camera or recorder to a phone.

Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. If you have a recorder with a hard drive you will need to use a TV or Internet Explorer to set it up for the first time, follow the quick start guide to do so.

If you are using a recorder and cameras, make sure that the cameras are connected and working.

If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

You will need to download the app RXCamView onto your phone or tablet.

Android

Apple

Let’s Get Started

Open up RXCamView on your device and tap on the head and shoulders icon to open the side menu.

Then tap on ‘Device List’.

On the Device Manager page, tap on the ‘+’ icon then tap on ‘IPC/NVR/DVR’.

The app will request permission to use your camera, allow it to. It will open up your camera and you need to point the camera to the QR code on the label on your recorder or camera.

Once you have successfully scanned the QR code the app will prompt you to fill in some information. Leave the IP/Address and Media Port fields, the username is admin by default, and the password is blank by default.

Then the device will appear in the device list, it should say ‘Connected’. If it says ‘connect close’ then check the password is correct and that nothing has been disconnected.

If you tap on the play icon underneath the device, you will be taken to the live view window. Just tap on the name of the device to begin live view.

To view recordings, just tap on the film reel icon at the bottom right below the live view screen:

For more information on the settings of the recorder, please refer to the quick start guide or the manual.

If you find that the device only works when you are connected to the same internet router as it, and not when accessing it via another Wi-Fi network or with 4G, take a look at this guide.

How to access your Gamut camera or recorder using a Windows or Mac computer

Purpose of The Guide

This guide will show you how to access the live footage, recordings and settings of your Gamut camera or recorder, using a Windows or Mac computer.

Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. You will need to use a TV to set up the recorder for the first time, follow the quick start guide to do so. After the initial setup, a TV or monitor is not necessary when accessing the recorder via a network connection.

If you are using a recorder and cameras, make sure that the cameras are connected and working.

If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

Let’s Get Started

Now that you have connected your recorder/camera to your internet router and turned it on, you will be able to view it using a program called Surveillance Client.

First you will need to download some software called Device Config Tool, which will allow you to find out the IP address of the camera/recorder and edit some of the settings.

Download it from here if you are using Windows, and here if you are using a Mac.

Once the software has been downloaded and installed, you will see a window like the screenshot below. Make a note of the camera/recorders IP address.

If the recorder/camera does not appear in the program, first ensure they are turned on and check the connections from the device to your internet router. If you are using a Wi-Fi bridge system, make sure that they are configured correctly (if they were not pre-configured) and are both turned on.

Surveillance Client

If you are using Windows you can download Surveillance Client from here.

If you are using a Mac, download it from here.

When you have downloaded and installed Surveillance Client you will be presented with a set-up wizard. Click Next, then Add Online Device. Your recorder/camera should appear in the list; select it then click Add Selected Device.

Now choose a name for the recorder/camera. By default the username is admin and the password is blank. Now click ‘Add’.

You will see the device appear in the left hand pane. Select it, click ‘Import’, then open the ‘DefaultGroup’ folder on the right side and you will see it has been added.

Click ‘Next’ then ‘Finish’ and you will be taken to the main menu. Now click on ‘Main View’.

When you are taken to Main View, double click on DefaultGroup, then the name of your recorder (if you have one) and the cameras will be shown. In the screenshot I only have one camera connected, which is signified by the green play icon. Double click on the camera name to begin live view. If you want the camera to be in full screen, double click on the live feed.

To access recordings, go to back to the Control Panel and then click on Remote Playback. Open up DefaultGroup on the left side panel, then select the cameras which you would like to view recordings from and click the play button. You can select the date using the calendar on the bottom right.

To access the settings of the recorder/camera itself, go to the Control Panel, click on Group Device, then click on the spanner icon next to your recorder.

For more information on the settings of the recorder, please refer to the quick start guide or the manual.

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XMEye New Gui User Guide

XVR AiD — Fri, 10 Nov 2023 17:43:32 +0000

XMEye New Gui User Guide, XMEye is video monitoring software for IPC and DVR. With cloud technology, easy log in by the device’s serial number to show the live view monitoring video to Android phone and do operation accordingly, XMEye User Guide, XMEye is video monitoring software for IPC and DVR. With cloud technology, easy log in by the device’s serial number to show the live view monitoring video to phone and do operation accordingly.

Support log in with cloud technology

Support real time live view

Support remote playback

Local recording and play

Support snapshot and pictures searching

Support bidirectional talk

Support PTZ control

Support scanning serial number by QR code

Support cloud user register and modify

Support remote device add, edit and delete

Support local device add, edit and delete

Support adding device by address

Support manually searching device in LAN

Support version updating automatically

Support searching device function by shake

How to find out the “Cloud ID” (Serial Number) when adding device to PC Client “VMS”?

The “Cloud ID” is “serial Number”on the NVR UI Monitor Interface

Go to your TV Monitor that is connected to NVR, Navigate to “Main Menu–>Advanced–>Version“–> You will see the Serial Number

How to Flip the Camera

1. select the channel of the flip camera

2. Navigate to “Main Meun“–> “XVI control“

3. check the”Overturn

How to reset XMEye Pro Password?

1. Click on “Forget Password”

2. Input your number or Select “Email”(Depends on the method you signed up before)

3. Input your email address and click on “Get Code”

4. A code will be sent to your email, input the verification code here and click on “Next” to continue.

XMEye New Gui User Guide

How to Share the APP to other

1.Open the “Xmeye Pro ” app ,Click the pencil to edit,

Then Click the Share

2.Select the function which you want to share

3.Finally enter the user name who you want to share ,then you can shre to others successful.

My UI Interface shows “No signal” or “Black Screen”

We need to divert this issue into two situations:

1. DVR Indicator light is on:

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur. Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having the issue, and needs a replacement, plz contact email love@hiseeu.com for a replacement HDD if their warranty is still 1 year, and if the warranty is over 1 year, plz leave a five-star review for us to apply for a free HDD

2.DVR Indicator light is off:

(1) Cause: The power adapter 12V 2A connected to DVR box is broken

Step: Use another power supply 12v 2A to power on the DVR unit to have a try

( If you do not have a spare one, use the one that is connected to 4 cameras to have a try)

(2) Cause: The hard disk drive inside of the DVR box is broken Step: Use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email love@hiseeu.com for a replacement HDD if their warranty is still 1 year, and if the warranty is over 1 year, plz leave a five-star review for us to apply for a free HDD

My UI Interface stuck in Hiseeu Logo

We need to upgrade the system to solve this problem, and check customer’s NVR mainboard info first, and take a photo for us to make sure about firmware verison, then we will ask manufacturer to send us a firmware to upgrade the system to solve this problem

1. If you are in the phone call , just let the customer take a photo of the mainboard, and send it to email love@hiseeu.com. We will ask for a firmware to solve this problem during our working time

(Different versions have various firmware, there is no standard firmware to upgrade the system, so we need to ask the original manufacturer to do that)

2. If you are dealing with the email:

Try with the steps:

1. Ask the customer to open the DVR box by using the screwdriver, and take a photo of this mainboard, and make sure the QR Code is clear enough for us to scan

2.After receiving the photo of the mainboard, we will ask the XM Manufacturer for a firmware, and upgrade the NVR with the new firmware.

Upgrade steps

Attached upgrade firmware is for your reference, please download and unzip it first.

1. Copy these 2 files to your USB flash drive, the root directory(Do not under any folder, see the picture attached)

2. Power off the DVR and insert the USB device

3. Power on the DVR, it will upgrade automatically. Please give it a try and let us know the outcome.

How to Sign Up APP Account

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

[Note: You can tap on “Local” for quick login without registration. (In this situation, you still can have live view and playback but are not able to receive motion detect alarm message), so mostly we suggest customers to sign up an account first]

Network “Probing DNS”?

1. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online

–>2. If the cloud status shows “Probing DNS”, Please Navigate to “Main Menu > Network > Check the icon of “Enable DHCP”–>Apply; –>Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )

One or two cameras are not wokring

(1) BNC Cable connected to Camera is broken

Step: Use another BNC cable to connect the camera to have a try

(2) The port of the DVR box is broken

Step: After changing the BNC cable, and still there is no camera image, plz insert the camera into another port of the DVR to have a try

(3) Camera is broken after troubleshooting with the steps （1）–（2）

Unable to open VMS archive file

Please drag the exe file to your Desktop interface (do not under any folder) and run it again.

Like it the photo shows , plz do have a try again ,the VMS will run normally

Upgrade NVR/DVR firmware

If customers need a firmware upgrade for NVR/DVR, and we need the “System version” to send to XMmanufacturer to ask for a firmaware to upgrade

Go to Monitor UI Interface, and navigate to “Main Menu– Advanced–Version“

After get the Version:

Please follow the instructions below to upgrade the NVR/DVR firmware. Steps:

Attached new firmware for you, please download it and unzip it.

1. Copy to your USB flash drive, and put it in the root directory(Do not under any folder)

2. Plug the USB device into NVR/DVR

3. Navigate to “Main Menu–> Advanced–> Upgrade”

> Upgrade position(Select your usb device)

–> Upgrade file (Select the firmware)

–> Upgrade

What if the APP keeps asking the user and password?

Step: Plz input the Monitor UI user name and password to resolve this issue

The cause： Sometimes the APP would be in the process of auto-maintain, so it would ask for the user name and password to protect the account’s safety. This page will pop up when you want to live to view the camera.

Note: Some customers enter the App account user name and password. Actually, it’s the Monitor UI user name and password

As for how to find out the user name and password, plz go next to the TV monitor UI Interface, and right click the mouse from “Log out–Log out“, then right click the mouse and navigate to “Main Menu“, this interface [system login] will pop up, and here are the user name and password we need to enter into the app

Add device on PC Client(VMS)

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=

1. Download PC Client “VMS” and installed

[ Need to drag the file to the desktop after installing firmware, or it would ocurred the issue of “unable to open archive file”]

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

3. Navigate to “Device Manager”–>”Manual Add”

4. Login Type: Cloud ID

Device Name: Name Your Device as you like

Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of “Main Menu–>Advanced–>Version” to find out the information “serial number”

[Note: most customers do not know how to find the serial number, so they can’t add the device to PC Client

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

[Note: Most customers do not know their user name and password, so we need to guide them to go next to the TV monitor, and right click the mouse from “Log out–Log out”, then right click the mouse and navigate to “Main Menu”, this interface [system login] would pop up]

5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

Enable the APP push notification on mobile app “XMEye Pro”

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

1.Please right-click mouse and navigate to Main Menu–> Alarm–>Motion Detect/Human Detect/Face Detect–> Enable “Mobile Reported”–>click “OK” (Default Setting is for Channel 1, Please select “All” channels.)

2.Open “XMeye Pro” mobile App, and navigate to Event–>Device (the one you named)–>Enable “Allow Notifications”

Add device to mobile APP (XMeye Pro)

As for how to add the device to mobile APP(XMeye Pro), please follow the below instructions

–>1. Please connect the NVR box to your Router via Network Cable;

–>2. Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR is online (Please skip step3),

–>3. If the cloud status shows “Probing DNS”, Please Navigate to Main Menu > Network > Check Enable DHCP–>Apply;

–>Reboot DVR by unplug power adapter and re plug it, then double-check the cloud status.

–>4. Go to your TV Monitor, navigate to Main Menu–>Advanced–>Version–> You will see the serial number.

The QR code contains serial number info.

–>5. Open the mobile APP “XMeye Pro” and register an account by your email

–>6. Click”+” to add device–>Choose “NVR”

Click the “Scan” icon to Scan NVR’s QR Code. (QR code contains username and password)

No need to input the user name and password manually.

And click “Ok”, and go back to the Device page on App,and you will see the device shows status: online ,

Note1:

We do not suggest customers to manually input the serial number, If they input it, the user name and password need to be input, If they scan the code, they don’t have to input the user name and password, So we need to guide them to scan the QR code first, in some situations if we really need the information of the user name and password, and for how to find out the user name and password, plz go next to the TV monitor UI Interface, and right click the mouse from “Log out–Log out“, then right click the mouse and navigate to “Main Menu”, this interface [system login] would pop up]

Note 2:

If device shows “offline”, there could be two causes:

(1) DVR is not connected to network successfully, plz go back to Monitor UI Interface to check if the cloud status shows connected or not in the path of “Main Menu > Network > Net Service”

(2) The way he adds the device to the app is wrong, especially some customers don’t know how to find out the QR Code and input the wrong user name and password

What should I do If I forgot my DVR password

1.Right click mouse from home screen, Click “Log Out–>Log Out”

2.Then click “Forget password” ＞ “Forget answer ” ＞ Then you will see two “QR code” on the monitor

3.Open your Mobile APP “XMEye Pro” ,

(1). Click the “+” icon on the top right corner—>Hit “NVR”

(2). Click “Forgot your device password”–> Scan the QR code (CAPTCHA on the TV monitor)

(3). Scan the QR code shown on your TV monitor. You will get the verification code.

(4). Input the code in “CAPTCHA”

Why can’t live view the videos on mobile APP or PC Client VMS

1.Please make sure that your DVR system is already connected to the router through ethernet cable successfully

2.Please go to Main Menu > System > Net Service to check the network is connected or not, Cloud should shows: connected

3.Make sure the way you add device to your mobile app or PC client with correct serial number and password

Serial number: “Main Menu–Advanced–Version”

Password: DVR login password

Why the DVR can’t record or playback video

If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

1. Check if the hard drive status is normal or error

Navigate to: Main Menu–>Advanced–>HDD info.

If it’s hows “error” or no hard drive info, means hard drive failure. (need to replace hard dirve)

2. Check the record plan is set up for 24/7 continues recording

Navigate to Main Menu–>Record Conf

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

3. Please make sure the HDD was set up to “Overwrite”

Navigate to Main Menu–>General–>Storage Full

Any ideas, let us know. Thank you for your cooperation.

Hiseeu XMEYE DVR ADVANCED GUIDE

XVR AiD — Wed, 04 Oct 2023 14:59:07 +0000

Hiseeu XMEYE DVR SECURITY SYSTEM ADVANCED GUIDE,XMEye is video monitoring software for IPC and DVR. With cloud technology, easy log in by the device’s serial number to show the live view monitoring video to phone and do operation accordingly.

Support log in with cloud technology

Support real time live view

Support remote playback

Local recording and play

Support snapshot and pictures searching

Support bidirectional talk

Support PTZ control

Support scanning serial number by QR code

Support cloud user register and modify

Support remote device add, edit and delete

Support local device add, edit and delete

Support adding device by address

Support manually searching device in LAN

Support version updating automatically

Support searching device function by shake

Why can’t live view the videos on mobile APP or PC Client VMS

1.Please make sure that your DVR system is already connected to the router through ethernet cable successfully

2.Please go to Main Menu > System > Net Service to check the network is connected or not, Cloud should shows: connected

3.Make sure the way you add device to your mobile app or PC client with correct serial number and password

Serial number: “Main Menu–Advanced–Version”

Password: DVR login password

Hiseeu XMEYE DVR SECURITY SYSTEM ADVANCED GUIDE

What should I do If I forgot my DVR password

1.Right click mouse from home screen, Click “Log Out–>Log Out”

2.Then click “Forget password” ＞ “Forget answer ” ＞ Then you will see two “QR code” on the monitor

3.Open your Mobile APP “XMEye Pro” ,

(1). Click the “+” icon on the top right corner—>Hit “NVR”

(2). Click “Forgot your device password”–> Scan the QR code (CAPTCHA on the TV monitor)

(3). Scan the QR code shown on your TV monitor. You will get the verification code.

(4). Input the code in “CAPTCHA”

Add device to mobile APP (XMeye Pro)

As for how to add the device to mobile APP(XMeye Pro), please follow the below instructions

–>1. Please connect the NVR box to your Router via Network Cable;

–>2. Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR is online (Please skip step3),

–>3. If the cloud status shows “Probing DNS”, Please Navigate to Main Menu > Network > Check Enable DHCP–>Apply;

–>Reboot DVR by unplug power adapter and re plug it, then double-check the cloud status.

–>4. Go to your TV Monitor, navigate to Main Menu–>Advanced–>Version–> You will see the serial number.

The QR code contains serial number info.

–>5. Open the mobile APP “XMeye Pro” and register an account by your email

–>6. Click”+” to add device–>Choose “NVR”

Click the “Scan” icon to Scan NVR’s QR Code. (QR code contains username and password)

No need to input the user name and password manually.

And click “Ok”, and go back to the Device page on App,and you will see the device shows status: online ,

Note1:

Note 2:

If device shows “offline”, there could be two causes:

(1) DVR is not connected to network successfully, plz go back to Monitor UI Interface to check if the cloud status shows connected or not in the path of “Main Menu > Network > Net Service”

(2) The way he adds the device to the app is wrong, especially some customers don’t know how to find out the QR Code and input the wrong user name and password

Enable the APP push notification on mobile app “XMEye Pro”

2.Open “XMeye Pro” mobile App, and navigate to Event–>Device (the one you named)–>Enable “Allow Notifications”

Camera stay in Black’n white during the daytime

It’s a normal situation especially during the switch from night to day, but if the camera keep stayiing in the black and white mode for a long time in the daytime, plz unplug the camera from the DVR port, and replug the wire of the camera into the DVR port to have a try first.

After repluging the wire of the camera, and if the situation happens again, plz contact us for further support

Add device on PC Client(VMS)

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=

1. Download PC Client “VMS” and installed

[ Need to drag the file to the desktop after installing firmware, or it would ocurred the issue of “unable to open archive file”]

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

3. Navigate to “Device Manager”–>”Manual Add”

4. Login Type: Cloud ID

Device Name: Name Your Device as you like

[Note: most customers do not know how to find the serial number, so they can’t add the device to PC Client

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

What if the APP keeps asking the user and password?

Step: Plz input the Monitor UI user name and password to resolve this issue

Note: Some customers enter the App account user name and password. Actually, it’s the Monitor UI user name and password

Upgrade NVR/DVR firmware

If customers need a firmware upgrade for NVR/DVR, and we need the “System version” to send to XMmanufacturer to ask for a firmaware to upgrade

Go to Monitor UI Interface, and navigate to “Main Menu– Advanced–Version“

After get the Version:

Please follow the instructions below to upgrade the NVR/DVR firmware. Steps:

Attached new firmware for you, please download it and unzip it.

1. Copy to your USB flash drive, and put it in the root directory(Do not under any folder)

2. Plug the USB device into NVR/DVR

3. Navigate to “Main Menu–> Advanced–> Upgrade”

> Upgrade position(Select your usb device)

–> Upgrade file (Select the firmware)

–> Upgrade

Unable to open VMS archive file

Please drag the exe file to your Desktop interface (do not under any folder) and run it again.

Like it the photo shows , plz do have a try again ,the VMS will run normally

One or two cameras are not wokring

(1) BNC Cable connected to Camera is broken

Step: Use another BNC cable to connect the camera to have a try

(2) The port of the DVR box is broken

Step: After changing the BNC cable, and still there is no camera image, plz insert the camera into another port of the DVR to have a try

(3) Camera is broken after troubleshooting with the steps （1）–（2）

Network “Probing DNS”?

1. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online

How to Sign Up APP Account

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

My UI Interface stuck in Hiseeu Logo

1. If you are in the phone call , just let the customer take a photo of the mainboard, and send it to email We will ask for a firmware to solve this problem during our working time

(Different versions have various firmware, there is no standard firmware to upgrade the system, so we need to ask the original manufacturer to do that)

2. If you are dealing with the email:

Try with the steps:

1. Ask the customer to open the DVR box by using the screwdriver, and take a photo of this mainboard, and make sure the QR Code is clear enough for us to scan

2.After receiving the photo of the mainboard, we will ask the XM Manufacturer for a firmware, and upgrade the NVR with the new firmware.

Upgrade steps

Attached upgrade firmware is for your reference, please download and unzip it first.

1. Copy these 2 files to your USB flash drive, the root directory(Do not under any folder, see the picture attached)

2. Power off the DVR and insert the USB device

3. Power on the DVR, it will upgrade automatically. Please give it a try and let us know the outcome.

My UI Interface shows “No signal” or “Black Screen”

We need to divert this issue into two situations:

1. DVR Indicator light is on:

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur. Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

(2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having the issue, and needs a replacement, plz contact email for a replacement HDD if their warranty is still 1 year, and if the warranty is over 1 year, plz leave a five-star review for us to apply for a free HDD

After the steps, if the thing still can’t be resolved, which means the DVR box is broken, plz contact email for a replacement DVR box if their warranty is still 1 year, and if the warranty is over 1 year, plz leave us a five-star review for us to apply for a free DVR box

2.DVR Indicator light is off:

(1) Cause: The power adapter 12V 2A connected to DVR box is broken

Step: Use another power supply 12v 2A to power on the DVR unit to have a try

( If you do not have a spare one, use the one that is connected to 4 cameras to have a try)

(2) Cause: The hard disk drive inside of the DVR box is broken Step: Use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email for a replacement HDD if their warranty is still 1 year, and if the warranty is over 1 year, plz leave a five-star review for us to apply for a free HDD

How to Share the APP to other

1.Open the “Xmeye Pro ” app ,Click the pencil to edit,

Then Click the Share

2.Select the function which you want to share

3.Finally enter the user name who you want to share ,then you can shre to others successful.

How to reset XMEye Pro Password?

1. Click on “Forget Password”

2. Input your number or Select “Email”(Depends on the method you signed up before)

3. Input your email address and click on “Get Code”

4. A code will be sent to your email, input the verification code here and click on “Next” to continue.

How to Flip the Camera

1. select the channel of the flip camera

2. Navigate to “Main Meun“–> “XVI control“

3. check the”Overturn

How to find out the “Cloud ID” (Serial Number) when adding device to PC Client “VMS”?

The “Cloud ID” is “serial Number”on the NVR UI Monitor Interface

Go to your TV Monitor that is connected to NVR, Navigate to “Main Menu–>Advanced–>Version“–> You will see the Serial Number

Why the DVR can’t record or playback video

If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

1. Check if the hard drive status is normal or error

Navigate to: Main Menu–>Advanced–>HDD info.

If it’s hows “error” or no hard drive info, means hard drive failure. (need to replace hard dirve)

2. Check the record plan is set up for 24/7 continues recording

Navigate to Main Menu–>Record Conf

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

3. Please make sure the HDD was set up to “Overwrite”

Navigate to Main Menu–>General–>Storage Full

Any ideas, let us know. Thank you for your cooperation.

XMEYE DVR User Manual

XVR AiD — Wed, 27 Sep 2023 18:49:24 +0000

XMEye DVR is video monitoring software for IPC and DVR. With cloud technology, easy log in by the device’s serial number to show the live view monitoring video to Android phone and do operation accordingly.

1Basic operation

Note: The button in gray display indicates nonsupport.

1.1Turn on

Plug the power supply and turn on the power supply switch. Power supply indicator light shining indicates turning on the video recorder. After the startup you will hear a beep. The default setting of video output is multiple-window output mode. If the startup time is within the video setting time, the timing video recording function will start up automatically. Then the video indicator light of corresponding channel is shining and the DVR is working normally.

Note:1. Make sure that the input voltage corresponds with the switch of the DVR power supply.

2. Power supply demands: 220V±10% /50Hz.

Suggest using the UPS to protect the power supply under allowable conditions.

1.2Turn off

There are two methods to turn off the DVR. Entering [main menu] and choosing [turn off] in the [turn off the system] option is called soft switch. Pressing the power supply switch is called hard switch. Illumination:

1、Auto resume after power failure

If the DVR is shut down abnormally, it can automatically backup video and resume previous working status after power failure.

2、Replace the hard disk

Before replacing the hard disk, the power supply switch in the real panel must be turned off.

3、Replace the battery

Before replacing the battery, the setting information must be saved and the power supply switch in the real panel must be turned off. The DVR uses button battery. The system time must be checked regularly. If the time is not correct you must replace the battery, we recommend replacing the battery every year and using the same battery type.

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Note: The setting information must be saved before replacing the battery otherwise information will lose.

1.3System Login

When the DVR boots up, the user must login and the system provides the corresponding functions with the user purview.There are two user settings. The names are admin,and default and these names have no password. Admin is the super user purview; default‟s permissions are preview and video playback. User admin‟s password can be revised, while their permissions can‟t be revised; user default is the default login user whose permission can be revised but not its password.

System Login

Password protection: If the password is continuous wrong three times, the alarm will start. If the password is continuous wrong five times, the account will be locked. (Through reboot or after half an hour, the account will be unlocked automatically).

Safety Question：When you forget the password,you can click „?‟ to enter the reset password page. Note: The default is no safety question.You can set the safety question on the account page . If the answer is continuous wrong six times,the page will be locked(you have to reboot the device to continue the operation)

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Safety question

1.4 Preview

Preview

The date, time, channel name, channel stream value, channel resolution, the channel signal mode (most models support), etc. are shown in each preview screen, The surveillance video and the alarm status are shown in each window.

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Preview icon

1.5 Boot wizard

Provide fast setup to wizard configuration parameters. Including boot wizard, two-dimensional code and digital channel configuration wizard, click “Next” to enter the digital channel configuration wizard.

Boot wizard:

Boot wizard interface

[Do not Display] select the highlighted ■ expressed after reboot, no longer automatically pop up boot wizard.

[Next] enter the digital channel configuration wizard interface.

[Cancel] to save the settings and exit this screen wizard interface.

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XMEYE DVR User Manual

All Xmeye Devices Articles : https://www.xvraid.com/?s=xmeye

Network test

Network Test ：Green OK means connect to network successfully,red ERR means failed；

【Retry】Click “Retry” to test the network again；

【Network】click it to set the device network setting；

【Skip】Click it to skip this network test

【Next】Click “Next”, will pop up APP and SN QR code,

QR Code

QR code interface

【Next】Click ”Next”, will pop up mode selection.

Mode selection:

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Mode selection

【Quick set】select the Quick set to enter the digital channel configuration wizard and start to search the remote device IP in the same LAN automatically, and then add the IPC to the backend device in accordance with the order of search, and you can cancel this process manually;

【Auto-connected mode】The back-end device can modify the remote ipc device to the same network segment which are under the same LAN and automatically completes the addition; when the function is enabled, the boot wizard ends；

【Manual mode】Select the manual mode to enter the digital channel configuration wizard, you can set shortcuts for digital channels;；

NOTE: After using this function, the parameters in the configuration of all digital channels will be updated, please caution.

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Digital Channel Configuration Wizards

Label meanings:

1 Û8ÛN(TVI) CAM01 S «S	1OaON(TVI) CAM02BO	2( 1Û8ÛN(TVI) CAM03S4.S	□ 17-01-21 16:23:46 SMA 1ÛÊÛN(TVI) CAMO4 B «El
iobon(tvi)	lOÔON(TVt)	10&0N(TVI)	10BQN(TV\|)
CAM05E«H	* CAMWf 1	CAM07S4.S	CAM08a«S
1OBON(TVl)	1OaON(TVI)	1080N(TVl)	1060N(TVI)
CAM09aS	CAM 10 SH	CAM1iaS	CAM12BS
10SON(TVI)	10a0N(TVI)	lOBON(TVI)	1080N(TVI)
CAM 13 ad	CAM 14 as	CAM 1 5 as	CAMlOaS

1	.			Recording status	4	a			Video loss
2	.	.	.	Motion detect	5	.	.	.	Video blind
	.	Art	.			.	\|lJ	.
	.	.	.			.	.	.
3	.	.	.	Audio	6	.	.	.	Camera lock
	.	■&	.			.	a	.
	.	.	.			.	.	.
7	^^^^]			The maximum resolution	8	.			AHD&TVI & CVI Signal switch
9	^H			Channel stream value (some model can support this)	.	.			.

1.Search protocol selection

Includes three search methods, respectively NETIP, ONVIF, ALL

2.Search

Search device

3.Add

Add device

4.Network Settings

The device can be set remotely channel, user name, password; click the Network Settings button, you can set the network of the device, including IP, subnet mask, default gateway (ONVIF protocol devices cannot make network settings).

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Network settings

5.Hotkey settings

Configure all channels by one key.

6.Equipment list display area

This area displays the discovered devices.

7.Delete

Select the device has been configured, click Delete, you can delete the device

8.Clear

Clear all configured channels

9.encoding settings

You can set the front end configured coding

10.Copy to

Some information of selected channels can be copied to other channels, such as user name, password, and other device information, as shown below:

是控制监控设
备移动的按钮
吗（上下移动
吗？）

Copy to

11.Up and down keys

Click the device in the list, click up and down buttons to move the device up and down.

12.Configuration Status

Configuration status of each channel, including not configured, connected, not online

13.configuration front-end information

The information of the front-end configured, user name, password can be set in this area.

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14.Previous

Return to the previous screen and that is the boot wizard interface.

15.Next

Add the selected device to the appropriate digital channels, and then enable the channel; the remaining non-selected digital channel is not enabled.

16.Exit

Return to the preview screen.

1.6 Desktop shortcut menu

In preview mode you can right click mouse to get a desktop shortcut menu,as the picture shows. The menu includes: main menu, Guide, Quick set, record mode, playback, IPC param,PTZ control, coaxial control,TVI&AHD signal switch、High Speed PTZ, Alarm Output, color Setting, Output adjust, Logout,

view mode shift.

Shortcut Menu

1.1.1Main menu

When you login, the system main menu is shown as below.

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Main Menu

1.1.2Record Control

Please check current channel status: “○” means it is not in recording status, “•” means it is in recording status.

You can use desktop shortcut menu or click [system]> [record]> [record mode] to enter the recording control interface.

Record Mode

【Schedule】Record according to the configuration.

【Manual】Click the all button and the according channel is recording no matter the channel in any state.

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【Stop】Click the stop button and the according channel stops recording no matter the channel in

any state.

1.1.3Playback

There are two methods for you to play the video files in the hard disk.

1、In the desktop shortcut menu.

2、Main menu>Record->Playback

Note: The hard disk that saves the video files must be set as read-write or read-only state.

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video playback

【Listed files】Look up the listed files that accord with the searching criteria.

【File Attributes】Look up the found file information.

【Playback control】See detail in below chart

Playback control key

Note: play under frame by frame, the playback status should be paused firstly.

Special functions：

Accurate playback：Input time (h/m/s) in the time column and then clicko button. The system can operate accurate playback according to the searching time.

Local zoom：When the system is in single-window full-screen playback mode, you can drag your mouse in the screen to select a section and then left click mouse to realize local zoom. You can right click mouse to exit.

Note: When current resolution of the channel is over Max resolution, to playback this channel, will show a Red “X”.

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1.1.4Alarm output

Please check current channel status: “○” means it is not in alarming status, “•” means it is in alarming status.

You can use desktop shortcut menu or click [main menu]> [alarm]> [alarm output] to enter the alarm output interface.

*Some series have no alarm output

Alarm output

【Configuration】Alarm is on according to the configuration.

【Manual】Click the all button and the according channel is alarming no matter the channel in any state.

【Stop】Click the stop button and the according channel stops alarming no matter the channel in any state.

1.1.5PTZ control

*PTZ control is a little different between hybrid mode & full digital mode:

Digital channel – the digital channel need link PTZ, the remote device should connect with PTZ and with protocol correctly set also.

Analog channel – Only when the device is connect with PTZ and configure protocol correctly is ok.

1	Playback control	2	Operation	3	Video type	4	Time display
5	Switch by time/file	6	Search the file	7	Channel selection	8	Date selection
9	HDD selection	10	Synchronous	11	Time display	12	Listed files
13	File Attributes	.	.	.	.	.	.

Button	Function	Button	Function
S3/ S3	Play/Pause	ô	Backward play
O	Stop	E	Slow play
El	Fast Rewind	□	Fast Forward
.	Previous frame	.	Next frame
El	Previous file	El	Next file
EJ	Round play	.	Full screen
El	Edit	El	backup

1.Operation interface is as followed. The functions include: PTZ direction control, step, zoom, focus,

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iris, setup operation, patrol between spots, trail patrol, boundary scan, assistant switch, light switch, level rotation and so on.

Note1. Decoder A(B)line connects with DVR A(B)line. The connection is right.

2.Click [main menu] >[system configuration] >[PTZ setup] to set the PTZ parameters.

3.The PTZ functions are decided by the PTZ protocols.

PTZ

【Speed】Set the PTZ rotation range. Default range: 1 ~ 8.

【Preset】Add, delete, call preset

Add: Input preset numbers in the preset number box,and rotate the PTZ to the designated position by controlling the direction control key and then click the “+”button to complete adding;

Preset point deletion: input the preset number which you want to delete in the preset number box ,click “-” button to complete the deletion of preset points;

Preset point call: fill in the preset point number in the preset number box ,click on the start button to call the preset point.

[Zoom] / Q button to adjust the zoom multiple of the camera.

【Hide】 Current interface will be temporarily hidden after click it.

【 Direction control 】 Control the PTZ rotation. 8 directions control is supportive.(4 directions in

Front panel is supportive )

【High speed PTZ】 Full-screen show channel image. Left press mouse and control PTZ to rotate

orientation. Left press mouse and then rotate the mouse to adjust the zoom multiple of the camera.

【Advanced】enter the advanced PTZ settings interface, you can point to the cruise cruise, patrol,

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focus and other operations;

【Page switch】Switch between different pages.

【Cancel】Exit the PTZ function

2.Click [Page Switch] button, then you can set auxiliary function. Auxiliary number corresponding to auxiliary switch on the decoder.

Auxiliary Function Control

【 Intuitive Auxiliary Operation 】 choose auxiliary equipment, select Open or Close button, switch control；

【Auxiliary Number 】The operation of corresponding auxiliary switch according to PTZ agreement；

【Page Switch】click Page Switch button to enter the PTZ Main Menu page, the menu itself can be control by the menu control buttons

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PTZ menu

3.Advanced

click on the[Advanced] button to enter a new operation page as shown below

Advanced function

【Resume】resume the PTZ to restore default.

【Focus】Click ”-” / “+” button to adjust the focus of the camera (require the camera support auto

focus).

【Iris】Click ”-” / “+” button to adjust the iris of the camera(require the camera support aperture). 【Tour】Add a plurality of preset points to set a cruise line and call the cruise line,then the pan will run on the cruise line.

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For the first time to add a cruise route, click the “+” button to enter the cruise route:

Tour

In the preset drop-down box, select the preset point that needs to be added to the cruise route, set the interval time (between 3-255 seconds), and then click the “add preset” button to complete the preset point.

Click the “start” button to call the selected preset point, click “del preset “ou can delete the preset point in the cruise line; check the drop-down menu you can view the current cruise line has been added to the preset point number.

【Pattern】：Control the pan movement, the back-end device will record the running track of the pan, and then call the trail, pan will be repeated in accordance with the recorded track. When you first add the trace, click on the “+” button to enter the track settings page:.

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Pattern

You can control pan movement by the PTZ key, zoom, focus and aperture ,then click “OK” to finish 【Autoscan】Set the two boundaries in the horizontal direction of the left and right sides and then call the scan,the pan will run between the left and right boundaries in the horizontal direction.

Click on the“left” button and then control the pan tilt using the horizontal arrow keys. when it arrive the position then click “right”button to finish the setting.Click the “Autoscan” button to call the scan,click the stop button to stop calling.

【AutoPan】Click on the “AutoPan” button, the pan will rotate (relative to the original position of the camera for horizontal rotation). Click the stop button to stop the AutoPan

【Flip】click on the “Flip”button, the pan will start to flip.

【Reset】the pan will restart,and all the data will be restored default.

1.1.6Coaxial control

The coaxial control function allows the video recorder to transmit the control signal to the front-end camera through the coaxial cable. using these control signals, the recorder can control the PTZ, menu and other functions of the front camera.

Note: it require the front-end camera also support this function

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Coaxial control

【1 channel selection】select the channel by clicking the drop-down menu；

【 2 adjust the front-end camera‟s parameter 】 adjust the parameters of the front-en camera by dragging the mouse or check the function;

【3 ok 】enter OSD menu or ok function

【4 Direction key】Control the OSD menu by four key;

1.1.7Color setting

*Color config:analog channel can config its own color,digital channel can config front-end image(only NETIP-conformed device is supported,ONVIF-conformed device is not supported)

Set the selective image parameters (current channel for single window display and cursor place for multiwindow display). You can use the desktop shortcut menu and enter the interface. The image parameters include: tonality, brightness, contrast, saturation. You can set different parameters at different time sections.

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Color Setting

1.1.8Output Adjust

*Hybrid mode is with black margin vertical & horizontal, while full digital mode without.

Adjust TV output area parameters. You can use the desktop shortcut menu or enter [main menu]>

[management tools]> [Output adjust].

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Output Adjust

Note: The black margin vertical & horizontal at output adjust of hybrid mode is only effect to

analog channel.

1.1.9Logout

Logout, shut down the system or reboot up. You can use the desktop shortcut menu or enter [main

menu].

Picture 3.17Logout/Shutdown/Reboot the system

【logout】Quit the menu. Offer password next entrance.

【shut down】Quit the system. Turn off the power supply.

When press the shut down button, there is schedule hint. After three seconds, the system is shut down. Cancel midway is of no effect.

【reboot】Quit the system. Reboot up the system.

1.1.10Window switch

Preview in single window/four windows/eight windows/nine windows/sixteen windows according to your choice.

Note：different video input number have different switchable preview picture.

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1.1.11Quick-set

Only network channel has quick-set function ,you can quickly add a remote device to the network channel.

Click on the “+” sign in the preview screen, pop up the digital channel configuration wizard page, add the remote device to the DVR/NVR network channel.

1.1.12IP parameter

This function is only available in all digital and hybrid channel modes and it is used to set the remote IPC camera parameters, the gray character indicates that the remote device does not support this function. You can adjust the various front-end parameters of the connected IPC, such as exposure mode, day / night mode, image style, day and night switching threshold, AE sensitivity, AGC, WDR, de-fog, corridor (some models support this function), slow shutter, day / night noise level, mirror, anti-flicker, flip, IR swap and so on.

Note: Only when the NVR successfully connected to the company’s IPC (using NETIP protocol) and in a single connection can support the function, if you connected to third-party IPC (usding ONVIF protocol) can‟t support this function.

【Exposure mode】You can set the exposure time ,choose auto or manual from 1/50 to1/1000S,the exposure time more longer, the image more brighter.

【Day/Night mode】You can modify the camera Day/Night mode manually.：

Auto：the image can be color or B&W depending on the light;

Color：the image will always be color;

Black and White：the image will always be color;

【BLC】 can close/open this function, when you open BLC(Black Light Compensation), In the bright background environment ,it is still able to see the central scene of the main scene.

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【 Auto Iris 】 can close/open this function，This feature requires the camera to mount a lens that supports auto iris.

【Profiles】there are three mode:AUTO、Indoor、Outdoor

【AE Reference】set the camera‟s exposureSet the camera exposure, between 0 to 100 optional, the greater the reference value of the screen ,the more bright.

【ICR Threshold】it is relate to IRCUT swap mode：

IR_CUT automatically switch： the critical point for color and black/ white switching, the Day/Night conversion threshold greater ,the higher brightness from color to black.

IR_CUT IR synchronous switch： Day/Night conversion threshold 10-20 close anti-shake function, 21-30 anti-shake time is 3S, 31-40 anti-shake time is 4S, 41-50 anti-shake time is 5S.

【AE Sensitivity】. The higher the sensitivity, the switch will be faster.

【AGC】can close/open this function，when you open this function, it can automatically adjust the camera’s sensitivity to adjust the image brightness according to the ambient light changes

【WDR】can close/open this function，when you open this function, it can adjust the “Upper limit”to see the main scene in the center of the screen clearly in the strong light background.

【Defogging】can close/open this function，when open this function, The picture permeability can be improved in fog or haze weather, the higher the lever is ,the better the defoging effect

【Corridor mode】can close/open this function，when open this function, When the corridor mode is on, the camera screen will display in corridor mode(Only some models can support this function)。

【Slow Shutter】there are four choose :none、low 、medium、high.The brightness is increased by the frame accumulation, and extend the exposure time to enhance the image sensitivity at low illumination.

【IR_CUT】can be set as automatically switch or IR synchronous switch

automatically switch：swap ICUT according to the actual environment ;

IR synchronous switch：swap ICUT according to the IR lamp status ;

【DayNTLevel】When the light is sufficient, the level to eliminate the noise in the preview screen, the higher the level the better the noise reduction effect.

【NightNTLevel】When the light is insufficient, the level to eliminate the noise in the preview screen, the higher the level the better the noise reduction effect.

【Mirror】：Enable it ,the preview screen flip 90°left and right

【Flip】： Enable it ,the preview screen flip 90°up and down

【Anti-flicker】： Remove the horizontal scroll stripes in the preview screen in the fluorescent environment.

【IR Swap】：use when the ir_cut in reverse order.

1.1.13AHD&TVI＆CVI Signal Switch

This function is supported by only part of the models with analog channel, it can control the signal mode

of each channel. You can right-click to enter the shortcut menu, Or you can double-click the icon 1 J
the bottom left corner of the channel, then you can switch the AHD&TVI＆CVI Signal

you can also directly through the left mouse button double-click the channel at the bottom of the signal
switch icon to achieve the signal AHD & TVI & CVI signal switching.

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2Main menu

2.1Main menu navigation

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2.2Record

Operations related to record, including: Record, Playback, Backup, Screen shot(only Hybrid mode and full analog have)

Main menu	Sub menu	Function
Record	Config	Set the recording configuration, recording type, recording time section
	playback	Set recording search, recording play, video file storage
	backup	Detect backup device, format device, back the selective files
Alarm	Motion detection	Set motion detect alarm channel, sensitivity, area, linkage parameters: defending time section, alarm output, screen hint, recording, screen shot, PTZ, patrol, buzz, email ，PMS and FTP upload
	Video blind	Set camera mask alarm channel, sensitivity, linkage parameters: defending time section, alarm output, screen hint, recording, screen shot , PTZ, patrol, buzz, email ，PMS and FTP upload
	Video loss	Set video loss alarm channel, linkage parameters: defending time section, alarm output, screen hint, recording, screen shot , PTZ, patrol, buzz, email ，PMS and FTP upload
	Alarm input	Set alarm input channel, equipment type, linkage parameters: defending time section, alarm output, screen hint, recording, screen shot , PTZ, patrol, buzz, email ，PMS and FTP upload Note：part of models not support this function
	Alarm output	Set alarm mode: configuration, manual, shut down Note：part of models not support this function
	Abnormalit y	No HDD, HDD error, HDD capacity not enough, network cut, IP Conflict, linkage parameters, screen hint or buzz.

.	Intelligent	Set algorithm rule: Perimeter alert 、 Items care 、 Video Diagnosis setting linkage parameters :show traces、sensitivity、minimum moving distance、alert way、 Linkage parameter：period、alarm output、the screen prompt、record、 PTZ、tour、buzzer、EMAIL、FTP upload. Note: part of models not support this function
System Configuration	General	Set system time, data format, language, hard disk full time operation, machine number, video format, output mode, summertime, stay time
	Encode	Set main (extra) coding parameter: code mode, resolving ability, frame rate, code stream control, image quality type, code stream value, frame between value, video/audio enable, Note ： only Hybrid mode and full analog mode have encode configuration.
	Network	Set basic network parameters, DHCP and DNS parameters, network high speed download
	NetServic e	PPPOE、NTP、Email、IP purview、DDNS parameter、PMS
	Display	Set channel title, preview hint icon state, transparency, cover area, time title, channel title fold. Note ： only analog channel can set channel name,region cover ,time title,channel title fold.
	PTZ configurati on	Set channel, PTZ protocol, address, baud rate, date bit, stop bit, check Note：Hybrid mode shows PTZ configuration,T series have no this function.
	RS485 Device	Set serial port function, baud rate, date bit, stop bit, check Note：Full digital mode shows : RS485 Device
	RS232	Set serial port function, baud rate, date bit, stop bit, check Note：part of models not support this function
	Tour	Set patrol mode and interval time

.	Digital	Set channel mode, check channel status and configure the digital channel, etc. Note：part of series support this
.	IPC Param	Set the front-end IPC parameters such as exposure mode, day / night mode, profile, Note: The front end of the ONVIF connection is not supported
Management tools	Storage	Set appointed hard disk as read-write disc, read-only disc or redundant disc, clear data, resume date and so on
	Account	Modify user, team or password. Add user or team. Delete user or team.
	Online user	Break the connection with the already login user. Lock the account after break until booting up again.
	Output adjust	Adjust upside, downside, nearside, starboard distance, black margin vertical & horizontal Note：only analog channel have black margin vertical & horizontal
	Automatic maintenan ce	Set automatic reboot system and automatic deleting files.
	Restore	Resume setup state: common setup, code setup, recording setup, alarm setup, network setup, network service, preview playback, serial port setup, user management
	Upgrade	upgrade with external device(like USB)
	Device Info	device hardware configuration and message
	Import/Ex port	Export the device’s log or configuration to external device(like USB flash disk);Input the configuration with external device(like USB flash disk).
System information	HDD info	Display hard disk capability and recording time
System information	BPS	Display code stream information

Log Clear all log information according to the log video and time

Version Display edition information

Logout

Logout, shut down or reboot

2.2.1Record Configuration

Set the recording parameters in the surveillance channel. The system is set 24 hours consecutive recording in the first startup. You can enter [system]> [record]> [record conf.] to set.

Note:There is at least one read-write hard disk.

Record Configuration

【Channel】Choose the corresponding channel number to set the channel. Choose the all option to set the entire channels.

【Redundancy】Choose the redundancy function option to implement the file double backup function. Double backup is writing the video files in two hard disks. When you do the double backup, make sure that there are two hard disks installed. One is read-write disk and the other is redundant disk.

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【Length】Set the time length of each video file. 60minutes is default value.

【Pre-Record】Record 1-30 seconds before the action. (time length is decided by the code stream)

【Record mode】Set video state: schedule, manual or stop.

Schedule:Record according to the set video type (common, detection and alarm)and time section.

Manual:Click the button and the according channel is recording no matter the channel in any state.

Stop:Click the stop button and the according channel stops recording no matter the channel in any state.

【Period】Set the time section of common recording, The recording will start only in the set range. 【Record type】Set recording type: regular, detection or alarm.

Regular:Perform the regular recording in the set time section. The video file type is “R”.

Detection:Trigger the “motion detect”, “camera mask” or “video loss” signal. When above alarm is set as opening recording, the “detection recording” state is on. The video file type is “M”.

Alarm:Trigger the external alarm signal in the set time section. When above alarm is set as opening recording, the “detection recording” state is on. The video file type is “A”.

2.2.2Playback

Refer to chapter 1.6.3.

3.2.3 Backup

You can backup the video files to external storage through setup.

Note：The storage must be installed before the file backup. If the backup is terminated, the already backup can playback individually.

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Backup

【Detect】Detect the storage connected with the DVR such as hard disk or universal disk.

【Backup】Click backup button and the dialog box is popped up. You can choose the backup file according to the type, channel and time.

【Burning】the file will be burned synchronously after click it.

【Erase】Choose the file to delete and click erasure to delete the file.

【Stop】Stop the backup.

2.3 Alarm Function

Alarm functions include: motion detect,video blind, video loss, alarm input and alarm output, abnormality、intelligent analysis.

1.1.1Motion Detect

When system detects the motion signal that reaches the set sensitivity, the motion detect alarm is on and the linkage function is turned on.

Note: “Advanced” button is the same as right click.

*Motion detect function is different between Hybrid mode & Full digital mode:

Digital channel: not only to enable motion detect function at local side, but also to enable the remote device that was connected. when remote device detect motion movement, local side will start alarm recording, otherwise this function is not enable.

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Hybrid mode: only need to enable motion detect function at local side.

Motion Detection

【Channel】Choose the set motion detect channel.

【Enable】■ means that the motion detect function is on.

【Sensitivity】Choose in the six options according to the

sensitivity,Lowest,Lower,Middle,High,Higher and Highest.

Note: Only the motion detect under hybrid mode/ full analog mode have this function of setting sensitivity, and also only the analog channel can set region.

【Region】Click [set] to enter the set area. The area is divided into PAL22X18. Red block means the motion detect defensive area. White block means the unfenced area. You can set the area as followed, Drag the mouse and draw the area. Default: all selected blocks are detection area.

Note: Only the motion detect under hybrid mode/full analog mode have this function of setting region, and also only the analog channel can set region.

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Region

【Period】Trigger the motion detect signal in the set time section. You can set according to week or

set uniformly. Each day is divided into four time sections.■ means the set valid.

set the time section

【Interval】Only one alarm signal is turned on even there are several motion detect signals in the set interval.

【 Alarm output 】 Start the external equipment of corresponding linkage alarm when the motion detect alarm is turned on.

【OutDelay】Delay a few moments and stop when the alarm state is turned off. The range is 10~300 seconds.

【Record channel】Choose the recording channel (multiple option supportive). Trigger the video signal when the alarm is turned on.

Note:Set in the [recording setup] and perform the linkage recording. Start detecting video files

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in the corresponding time section.

【Tour】■ means that the selective channel is single window alternate patrol preview. The interval is set in the [Main Menu]>[System] > [Tour].

【PTZ Activation】Set the PTZ activation when the alarm is turned on.

*Hybrid mode, PTZ link to the related PTZ information of analog channel, While digital channel model, the PTZ is link to the related PTZ information on the remote device connected.

Note：to link PTZ, need go [Shortcut menu]->[PTZ control] to set preset point, cruise between points & interval time, etc.

PTZ Activation under hybrid mode

【PostRec】When alarm is over,recording will last some seconds(10~300sec),then stop.

【Show message】Pop the alarm information dialog box in the local host computer screen.

【Send EMAIL】■ means sending an email to user when the alarm is turned on.

Note:Set in the [NetService] and send email.

【FTP upload】 to tick it, the video & picture of related record channel & snapshot channel will be uploaded to assigned position.

Note：FTP upload need be set at [Netservice]

【Buzzer】When alarm happens, device will come out with buzzer.

【Write Log】 when an alarm occurs, the device write a log which you can check on the [Info]>[Log].

【Mobile reported】when alarm happens, the alarm information will be push to your mobile client.

Note: Before use this function, you need to enable the PMS or mobile report in [main menu] > [system] > [NetService]. And you should install our APP and add the DVR to the APP.

1.1.2Video Blind

When the video image is influenced by the environment such as bad brightness or reaching the set sensitivity parameter, the camera mask function is turned on and the linkage function is turned on.

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*Same as motion detect function, video blind is different between Hybrid mode & Full digital mode:

Digital channel: not only to enable video blind function at local side, but also to enable the remote device that was connected. When remote device with video blind, local side will start alarm recording, otherwise this function is not enable.

Hybrid mode: only need to enable video loss function at local side.

Note: “Advanced” button is the same as right click.

Video blind

Set method: refer to chapter 4.3.1. Motion detect

1.1.3Video Loss

When the equipment can not obtain the channel video signal, the video loss alarm is turned on and

the linkage function is turned on.

*Same as motion detect function, video loss is different between Hybrid mode & Full digital mode: Digital channel: not only to enable video loss function at local side, but also to enable the remote device that was connected. when remote device with video loss, local side will start alarm recording, otherwise this function is not enable.

Hybrid mode: only need to enable video loss function at local side.

Note: “Advanced” button is the same as right click.

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Video loss

Set method: refer to chapter 4.3.1. Motion detect

1.1.4Alarm input

When the equipment obtains the external alarm signal, the alarm function is turned on.

*Alarm input is the same between hybrid mode & full digital mode, function enable, when it was set normal, only need to connect alarm sensor at alarm input port on local side, the alarm information is occurring, and will link to related setting functions at the same time

Note: “Advanced” button is the same as right click.

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Alarm input

Set method: refer to chapter 4.3.1. Motion detect

1.1.5Alarm output

Refer to chapter 2.6.4.

1.1.6Abnormal

Analysing and inspecting current software and hardware of the device: When some abnormal events happen, the device will make a relative answer such as show message and buzzer.

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Abnormal

【 Event Type 】 selecting abnormity you want to inspect. There are No Storage, Storage Error, Storage No Space, Net Disconnection and IP Conflict.

【Enable】Select it to make sure abnormal function workable

【Show message】Automatically alarm cue dialog box come out of the main screen 【Buzzer】Device will have one long nosie “di” while alarm is happening

【Mobile reported】When alarm happens, it will send an email to user.

【Send Email】When alarm happens, the alarm information will be push to your mobile client.

1.1.7Intelligent analysis

>Note: only part of product support this function at present。

To analyze the video image, when system detect object that meet pre-set algorithm rules and fit set flexibility and minimum image distance, will trigger video analysis alarm, and enable the linkage function.

*only the 1^st channel of full analog mode and hybrid mode can support this function, and if this function is enabled, then video blind is invalid.

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Intelligent analysis setting page

【Channel】only shows by “1”，at present, only the 1^st channel with maximum resolution of 1080P in the

full analog(DVR) mode and hybrid(HVR) mode

【Enable】 tick it to enable the video analysis function, then can go for further setting,

【Algorithm】at drop-down box, Perimeter alert, Items care and Video Diagnosis to choose the algorithm rule of detection,

【Rule】 choose different algorithm rules, the related setting page is different.

Perimeter alert:

>Show traces: tick it to enable, when alarm triggers, there will be red box around moving objects.;

>Sensitivity , base on different requirement, there are 3 options in the drop-down box,Higher,Middle

and Lower；

>Minimum image distance range between 0~30 %, the more flexible the less image distance.;

>Alert way there are 2 kinds: cordon and warning area. Cordon: Can set 3 prohibited directions:

bidirectional prohibited, from top to bottom (from left to right), from bottom to top (from right to left), when the setting cordon is too slope, show with from left to right / from right to left, otherwise will be from top to bottom / from bottom to top, when the moving object meet preset cordon rules, the alarm will be triggered; Warning area: can set 3 kinds of prohibited directions: bidirectional prohibited, enter and leave, when the moving object meet preset warning area rules, alarm will be triggered.

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>Rule click set, enter rule setting page, right click mouse, choose add, use mouse to fix two or more point, and then connect them to form a line or a irregular region, after that a box of prohibited direction options will come out, choose one of them, right click mouse, click Yes, return to previous

page, click Yes, alarm rules setting is finished.

Rule setting – Perimeter alert

Items care:

>Show traces tick it to enable, when this function is triggered, there will be read box shows around the moving object

>Sensitivity: base on different requirement, there are 3 options in the drop-down box Higher,Middle and Lower.

>Minimum image distance: range between 0~30 %, the more flexible the less image distance.

>Alert way: three modes: Items stranded^ Items stolen^ Illegal parking.Items stranded:object appears within warning area, and the size of object meet the rules of minimum image distance, alarm will be triggered. Items stolen:object disappears within warning area, and the size of object meet the rules of minimum image distance, alarm will be triggered；Illegal parking:this way is similar with Items stranded.

>Rule: click set,enter the setting page of rule, right click mouse, choose add, use mouse to fix several

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points and then connect them to form a irregular region, right click mouse, click Yes, return to previous page, click Yes, alarm rule setting if finished.

Rule setting – items care

Video diagnosis:

>Sensitivity , base on different requirement, there are 3 options in the drop-down box Higher,Middle and Lower;

>Detection type: there are 8 kinds of detection type: Brightness anomaly detection. Sharpness detection、Noise detection、Color cast detection、Screen freezes detection、Scene change detection、 Anthropogenic interference and PTZ runway detection. You can choose one or more types if necessary, when video detect selected type, the alarm will be triggered. Now, only support “Scene change detection”.

Rule setting – video diagnosis

The setting way of set / withdraw garrison time period and linkage parameter, please refer to chapter“4.3.1 motion detection”

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For example：enable video analysis function, algorithm rules is Perimeter alert, the alert way in the rule is Cordon, prohibited direction is bidirectional, when a moving object across this warning line, alarm

is triggered, see below picture

The alarm image regarding one of the video analysis

2.4 System setup

Set the system parameters such as General, Encode(under Hybrid/full analog mode)、Network, Net service、GUI display、PTZ configure/RS485 device、RS232、Tour setup、Digital and IPC param. .

1.1.1General

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General setup

【System time】Set the system data and time.

【Date format】Choose the data format: YMD, MDY, DMY.

【Date Separator】Choose list separator of the data format.

【Time Format】Choose time format: 24-hour or 12-hour.

【 Language 】 support 29 language at

present:Arabic,Czech,English,Finnish,Greek,Indonesian,Italian,,Japanese,Portuguese,Russian,Thai,T- Chinese,S-Chinese,Turkish,Brazilian,Bulgarian,Farsi,French,German,Hebrew,Hungarian,Polish,Roman ian,Spanish,Swedish,Vietnamese

【HDD full】 Choose stop record: Stop recording when the hard disk is full.

Choose overwrite: Cover the earliest recording files and continue recording when the hard disk is full.

【 DVR No. 】 Only when the address button in the remote controller and the corresponding DVR number is matched, the remote operation is valid.

【Video Standard】PAL or NTSC.

【Auto Logout】Set the latency time in 0-60. 0 means no latency time.

【Machine Name】Can setting the device’s name.

【DST】 Choose the summer time option and pop the dialog box as followed.

DST (week)

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DST (date)

1.1.2Encode setup

1.1.3de settings is for analog channel only.

Set the video/audio code parameter: video file, remote monitoring and so on. Set every main stream parameter in the left part, and set the extra stream parameter in the right part.

Note: extra stream introduces video compression technique which was applying for multi-channel playback simultaneously, Dial-up multi-channel real-time monitor under poor bandwidth, or mobile monitor

and so on.

Encode setup

Independent channel code setting

【Channel】Choose the channel number.

【Compression】Standard H.264 main profile.

【Resolution】Resolution type:1080P/720P/960H/D1/ HD1/CIF / QCIF.

【Frame Rate】P:1 frame/s~25 frame/s; N: 1 frame/s~30 frame/s

【Bit Rate Type】You can choose limited code stream or variable code stream. When you choose the variable code stream there are six image quality options. Under the limited code stream，you can choose the code stream manually；

【Bit Rate】Set the code stream value to modify the image quality. The larger code stream value the

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better image quality.

1080P(1024~8192kbsp) 720P(1024~4096kbps) 960H(869~4096kbps) D1 ( 512~2560kbps ) HD1 (384~2048kbps) CIF(64~1024kbps), QCIF(64~512kbps)

【Frame Interval】can choose the range 2~12s

【 Video/Audio 】 When the icons are all in reverse displayed, the video file is video and audio

multiplex stream.

Extra stream Settings

【Extra stream】is used for client side monitoring & mobile monitoring.

【Channel title】select channel title and then to choose whether need enable video & audio. The

resolution, frame rate, bit rate type settings is the same as main stream.

【Coding mode】There are three codind mode: High Profile，Main Profile amd Baseline which you can choose when you click the drop-down menu.High Profile is the best, Baseline is the worst.

2.4.3 Network setup

Network

【Net Card】 You can choose cable network card or wireless network card.

【DHCP Enable】 Obtain IP address automatically(not suggested)

Note：DHCP server is preinstalled.

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【IP address】Set the IP address. Default: 192.168.1.10.

【Subnet mask】Set the subnet mask code. Default: 255.255.255.0.

【Gateway】Set the default gateway. Default: 192.168.1.1.

【DNS setup】Domain Name Server. It translates the domain name into IP address. The IP address is offered by network provider. The address must be set and reboot then it works.

【Media port】Default: 34567.

【HTTP port】Default: 80.

【HS Download】It can improve the speed of downloading video files if enable HS download.

【Transfer Policy】There are three strategies: self-adaption, image quality precedence and fluency precedence. The code stream will adjust according to the setup. Self-adaption is the tradeoff between the image quality precedence and fluency precedence. Fluency precedence and self-adaption are valid only when the assistant code stream is turned on. Otherwise image quality precedence is valid.

2.4.4 NetService

Choose the network service option and click the set button to configure the advanced network functions

or double click the service button to configure the parameters.

NetService

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【PPPoE setup】

PPPOE

Enable：Reverse■ means choose,setting can become effective.

Input the user name and password that ISP(Internet service provider)provides. After saving it reboot up your system. Then the DVR will build a network connection based on PPPoE. The IP address will change into dynamic IP address after above operation is well done.

Operation：After PPPoE dialing successfully look up the IP address in the [IP address] and obtain the current IP address. Then use this IP address to visit the DVR through user port.

【NTP setup】

NTP

The NTP server must be installed in the PC.

Enable：Reverse■mean choose，setting can become effective.

Custom：It can adjust the time of device according to the server you connected.

Sever IP: Input the IP address installed NTP server.

Port: Default: 123. You can set the port according to NTP server.

Update Period: The same with the NTP server check interval. Default: 60minutes.

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【EMAIL setup】

If the alarm is turned on or the alarm linkage photos are taken, send an email about the alarm

information and the photos to appointed address.

SMTP server: Email server address. It could be an IP address or domain name. Domain name can be translated only it is the correct DNS configuration.

Port: Email server port number.

SSL: Decide whether using Secure Socket Layer protocol to login.

User Name: Apply the email server user name.

Password: Input the password corresponding to the user.

Sender: Set the email sender address.

Receiver: Send the email to appointed receivers when the alarm is turned on. You can set three receivers at most.

Title: You can set as you wish.

【IP Filter setup】

When choosing the white list, only the listed IP address can connect the DVR. The 64 IP addressed are supportive in the list.

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When choosing the black list, the listed IP address can not connect the DVR. The 64 IP addressed

are supportive in the list.

You can delete the set IP address by √ in the options.

Note：When the same IP address is in the white and black list at the same time, the black list precedence

is higher.

IP FILTER

【DDNS】

DDNS setup

It is the abbreviation of dynamic domain name server.

Local domain name：Provide the domain name registered by DDNS.

User name：Provide the account registered by DDNS. Password： Provide the password registered by DDNS.

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When the DDNS is successfully configured and start, you can connect the domain name in the IE

address column to visit.

Note：The DNS setup must be configured correctly in the network setup.

【FTP setup】

FTP is available only when alarm happens,or alarm activates record and snapshot,it will upload related

record and snapshot pictures to FTP server.

FTP setup

【Enable】Click Enable, then all settings will be available

【Server IP】IP address for FTP server

【Port】Domain Port of FTP, default 21

【User Name】User name of FTP

【Password】Password of user

【Anonymous】：Enable anonymous, no need setting user name and password 【Max File Length】Max length for upload files at every packed, default 128M 【Dir Name】：The directory of upload file.

Note: The user should be with authority to upload files.

【ARSP】

Startup DDNS server to add devices and manage it in the DDNS server

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ARSP

【Type】choose “DNS”

[Enable] ■ means it is chosen

【Sever IP]】IP address of DDNS server

【Port】 Port No. of device, related DDNS server listen port

【User name】 the user name that device can log in DDNS server

【Password】 the password related to the user name.

Note: Please set up server before using DDNS.

【Alarm center】

When alarm occurring, report alarm information to alarm server.

Alarm server setting

【Protocol type】GENERAL

【Enable】To tick it means enable.

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【Server Name】IP address of Alarm Server

【Port】Device Port No.

【Alarm Report】Tick it means to report alarm information to server.

【Log Report】Tick it, means to report log to server.

【Wireless Config】

ADSL through 3G or 4G net card, use CMS to visit and config the device

Wireless Config

【Enable】Choose Enable to make all settings available

【Type】Dial type,default AUTO

【Wireless AP】3G access point

【Dial Number】3G Dial Number

【User Name】User name of 3G

【Password】Password of dial user

【IP Address】IP address, got from dial

【UPNP】

UPNP protocol is to realize auto port forwarding on router, precondition of using this function is to make sure the UPNP function of router is enabled.

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UPNP

【Enable】Choose Enable to make sure all UPNP settings available

【HTTP】 Route will automatically distribute HTTP port for the device,when IE viewing,it need this port

【TCP】 Router will automatically distribute TCP port for the device,when monitoring via CMS,it need this port.

【Mobile Port】Router will automatically distribute Mobile Port for the device,when mobile monitor,it need this port.

【WIFI】

DVR connect to wireless router via WIFI module, then to visit it through IP address, the precondition of using this function is to make sure the DVR have connected with WIFI modern.

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WIFI configure

【Search】：click【search】to search all the available wireless device in current range.

【enable】：tick it to enable firstly, then go for further setting.

【auto obtain IP address】：tick it to enable, device will auto obtain a WIFI IP.

【SSID】：wireless LAN name, auto match to the wireless device u connected.

【Password】：wireless network password of router；

【IP address】: to set the IP address of device, default is 192.168.1.12

【subnet mask】:set subnet mask of device, default is 255.255.255.0

【gateway】：set gateway of device, default is 192.168.1.1

【RTSP】

To do surveillance via cross-browser (Safari, Firefox, Google chrome ) and VLC software. This function only for monitor but can not control the device.

RTSP setting

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[Enable]: ■ means enable, tick it firstly before setting.

【Port】：the default port is 554

【CLOUD】

Check the cloud services, male cloud service is enabled, the user can visit http://www.xmeye.net

Cloud setting

【Enable】 Select it to make sure abnormal function workable

【PMS/Mobile reported】

Enable this function, at the same time open the function in the mobile end, exit the application, when

the alarm occurs, check the cell phone to report, will send information to cell phones.

PMS

Mobile reported

【Enable】 Select it to make sure abnormal function workable

【Server Name】 default：push.umeye.cn

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【Port】 the default port is 80

2.4.5 GUI Display

Configure the video output parameters including the front output mode and encode output mode.

Front output：In the local preview mode include: channel title, time display, channel display, record status, alarm status, transparency and region cover.

Encode output：In the network surveillance and video file mode include: channel title, time display, channel display, record status, alarm status, transparency and region cover.

*Remark:Only 6000 series product support preview resolution – 1920*1280(1080P)

Display

【Channel Title】Click the channel name modify button and enter the channel name menu. Modify the channel name. The 16 Chinese characters and 25 letters are supportive.

【 Time Display 】 means the selective state. Display the system data and time in the surveillance window.

【Channel display 】means the selective state. Display the system channel number in the surveillance window.

【Record Status】means the selective state. Display the system recording status in the surveillance window.

【 Alarm Status 】 means the selective state. Display the system alarm status in the surveillance

window.

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【Transparency】Choose the background image transparency. The range is 128~255.

【Resolution】set display resolution.

【Channel】Choose the set code output channel number.

【Region Cover】means the selective state. Click the cover area button and enter the corresponding channel window. You can cover the arbitrary using mouse. (Black region is for output)

【Time display】and 【Channel display】 set the display position of channel title and time title.

*the channel no., region cover, time title and channel title setting function exist at output

mode only when the device is under hybrid(HVR) mode or full analog(DVR) mode.

2.4.6 PTZ device /RS485 device

* When under hybrid mode/full digital mode, it shows with PTZ device and RS485 device;*When under full digital mode, it will show RS485 device only.

PTZ config

【Channel】Choose the dome camera input channel.

【Protocol】Choose the corresponding dome protocol. (PELCOD as an example)

【 Address 】 Set as the corresponding dome address. Default: 1.(Note：The address must be

consistent with the dome address.)

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【 Baudrate 】 Choose the corresponding dome baud rate length. You can control the PTZ and vidicion. Default: 115200.

【Data bits】Include 5-8 options. Default: 8.

【Stop bits】Include 2 options. Default: 1.

【Parity】Include odd check, even check, sign check, blank check. Default: void.

Note: The protocol, address and baudrate of the DVR must be same with the PTZ, or you can not control the PTZ.

2.4.7 RS232

*T series do NOT support this function.

RS232

【Serial Port Function】Common serial port is used to debug and update program or set up specific serial port.

【Baud rate】Choose the corresponding baud rate length.

【Data bits】Include 5-8 options.

【Stop bits】Include 2 options.

【Parity】Include odd, even, mark, space, default is none.

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1.1.8Tour

Set the patrol display. ■ means that the tour mode is enable. You can choose the single-view,

four-view, six-view of single mode tour or hybrid mode tour.

Tour configure

【interval】Set the patrol switch interval. The set range is 5-120 seconds.

【alarm tour】set the interval to shift alarm tour, range is 5-120 seconds, choose return when alarm

ends, when alarm link to tour, system will auto shift to six-view after alarm finished.

Remark：at preview mode, click upper right icon© / ®can turn on / off tour(

mean turn on,

mean turn off).

1.1.9Channel manage

Digital manage including digital channel, channel status, and channel mode (Remark: there is only analog mode if device is under full analog mode):

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Channel manage page under all analog(DVR) mode

Channel manage page under Hybrid(HVR) mode / full digital(NVR) mode

Digital channel:

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Single link page of digital channel

Multi-linkage page of Digital channel

【Channel】select channel title

【Enable】Open digital channel, tick enable, then can do related settings

【Time Synchronization】Tick it means the time of this channel and device is the same.

【Connection Mode】can be singe connect or multi-ink, multi-link modes can connect to several devices, device will be tour displayed one by one, tour interval can be set, no less then 10s;

【Delete】If the user want to change device, select the existing device, click delete will be ok.

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【Add】 click add will come out below page to add new device

remote channel configure page

【Configure Name】device is with default configure title, user can revise it if necessary；

【Device Type】3 types: IPC、DVR、HVR，user can choose as what you like, default is IPC；【Protocol】Default is TCP

【 Remote channel 】 User can input remote channel title from the device that you want to connect remotely

【Stream】Default is main stream, do not support extra-stream at present；

【Device address】IP address of device.

【Port】Default is 34567

【User name】Default is admin

Remark: click 【search】will show all the devices that searched out, user can choose any of the device that you like.

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the device list searched under remote channel setting

Channel Status:

Channel status is to show the status of all the digital channel When there is what existing, status including Max Resolution, This Resolution, Connection Status.

For example: The channel status for 2+2 mode is as below:

D03 channel is connected, and D04 channel doesn‟t add the remote device.

Remark: when the current resolution is over the max resolution that the channel supported, then a red “X” will be shown on the preview image, for example: Under full digital channel mode, Max resolution of channel 3 is D1, if it was connected to a device with resolution over D1 ( such as

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960H), you will see below pic:

Channel type:

Remark: this series of product with full analog channel mode, hybrid mode and full digital mode, and different model with different channel mode, user can shift the mode freely if necessary.

1.1.10IPC param.

Refer to chapter 3.6.12. IPC param.

2.5 Advanced

Manage tools menu including: HDD manage, account manage, online user, output adjust, auto maintain, upgrade.

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Advanced

1.5.1 HDD Manage

Configure and manage the hard disk. The menu displays current hard disk information: hard disk number, input port, type, status and overall capability. The operation include: setup the write-read disk, read-only disk, redundant disk, hard disk format, resume default. Choose the hard disk and click the right function button to execute.

Note：Read/Write Disk: The equipment can write or read data.

Read-only Disk: The equipment can read data but can not write data.

Redundant Disk: Double backup the video files in the write-read disk.

HDD manage

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2.5.2 Account

Manage the user purview.

Note：1. The character length is 8 bytes at most for the following user and user team name. The blank ahead or behind the character string is invalid.The middle blank in the character string is valid. Legal characters include: letter, number, underline, subtraction sign, dot.

3. There is no limit in the user and user group. You can add or delete the user group according to user definition. The factory setup include: user\admin. You can set the team as you wish. The user can appoint the purview in the group.

4. The user management include: group/ user. The group and user name can not be the same. Each

user only belongs to one group.

Account management

【Modify User】Modify the existed user attribute.

【Modify Group】Modify the existed team attribute.

【Modify Password】Modify the user password. You can set 1-6 bit password. The blank ahead or behind the char string is invalid. The middle blank in the char string is valid.

Note：The user who possess the user control purview can modify his/her own or other users password

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Modify password

【Add user】Add a user in the group and set the user purview. Enter the menu interface and input

the user name and password. Choose the team and choose whether cover using the user. Cover using

means that the account can be used by multiple users at the same time.

Once choose the team the user purview is the subclass of the team.

We recommend that the common user‟s purview is lower than the advanced user.

Add User

【Add Group】Add a user group and set the purview. There are 33 different purviews: shut down the equipment, real time surveillance, playback, record setting, video backup and so on.

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Add group

【Delete User】Delete the current user. Choose the user and click delete user button.

【Delete Group】Delete the current group. Choose the group and click delete group button.

Delete Group

1.1.1ety question

Set one or two different safety questions as below picture shows, and then fill in the answer and confirm answer, then click OK and cancal to exit. After that you can reset the password when you forget it through the safety question.

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Safety question

1.1.3Online user

To check the information of network user that connected with local device, also can tick the selected user to break up connection,(make √ at the box)，then the user will be frozen after connection stopped,

and will not log in until device reboot.

Online user

1.1.4Output adjust

Refer to chapter 2.6.8 .

1.1.5Auto Maintain

The user can set the time to auto reboot and auto delete file.

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2.5.6 Restore

Auto maintain

The system restore to the default. You can choose the items according to the menu.

Restore

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1.1.7Upgrade

Upgrade

Upgrade from USB: Plug the U disk, upgrade the device use the upgrade file in U disk.

【Upgrade Pasition】choose USB interface.

【Upgrade file】choose the upgrade file.

Online Upgrade: When you connect your DVR to WAN, it will make comparison of the firmware version of the DVR and the firmware version of the server. It will upgrade if find the latest firmware.

Camera Upgrade: Plug the U disk, upgrade the AHD camera (some model support)/ IPC (when in IP mode or HVR mode) use the upgrade file in U sidk.

Note: Please don‟t cut off the power when upgrade, it will cause serious consequences; and please check the upgrade firmware if it is for the DVR model when upgrade failed.

1.1.8Device Info

Provide device interface info like audio in,alarm in/out to be conveniently used for user.

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Device info

1.1.9Import / Export

Users can export the log info and the configure file from device to connected flash stick, and also can import related configure file from flash stick to settings, which greatly bring convenience to the customers.

Import / Export interface

2.6 Info

Display the hard disk information, including HDD info, code stream statistic, log info, version info

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2.6.1HDD info

Display the hard disk state: hard disk type, overall capability, residual capability, the recording time and so on.

HDD info

Tips： ○ means that the hard disk is normal. X means that the hard disk is broken-down.- means that

there is no hard disk. If the user need to change the damaged hard disk, you must shut down the DVR and take up all the damaged hard disks,then install a new one.

* behind serial number means the current working disk such as 1*. If the corresponding disk is damaged, the information will show “？”.

1.1.2BPS

Display the code stream（Kb/S）and hard disk capability （MB/H）in real time. It displays as the wave sketch map.

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BPS

1.1.3LOG

To search log information base on the set search mode.

Log information include: system operation, configuration operation, data management, alarm affair, recording operation, user management, file management and so on. Set the time section to look up and

click the look up button. The log information will display as a list. (one page is 128 items) Press Page up

or Page down button to look up and press delete button to clear all the log information.

Log information

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1.1.4Version

Display the basic information such as hardware information, software version, issue date, serial number , NAT status and so on.

Version information

2.6Shut down system

Refer to chapter 2.6.2.

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ALIBI Vigilant NVR User Manual

XVR AiD — Mon, 04 Sep 2023 20:24:13 +0000

ALIBI Vigilant NVR User Manual, This manual describes how to use your NVR locally and on the Web interface.
In this manual, the terms “IP camera” and “IPC” both refer to “network camera”, which requires a connection to the network. The IP device mentioned in this manual refers to either an IP camera (also known as network camera) or a Digital Video Server

Preface

This manual describes how to use your NVR locally and on the Web interface.

In this manual, the terms “IP camera” and “IPC” both refer to “network camera”, which requires a connection to the network. The IP device mentioned in this manual refers to either an IP camera (also known as network camera) or a Digital Video Server (DVS).

Part I Local Operations

An NVR supports two types of operations: local operations and web-based remote operations. With local operations you connect a monitor and a mouse to the NVR and use the mouse to operate the system. If your NVR has buttons on the front panel or is delivered with a remote control, you may also control your NVR by pressing the front panel buttons or using the remote control.

The NVR has an embedded web server that allows web-based operations. To do this, you need a PC that has a network connection to the NVR and is installed with a web browser. You just need to navigate to the NVR’s IP address and log in to the Web interface like you log in to the system locally.

This section describes local operations.

1 before you begin

Please be aware that the parameters that are grayed out on the system user interface (UI) cannot be modified. The parameters and values displayed may vary with device. Figures in this manual are for illustration purposes only.

User Login

Use the default username admin and password 123456 for your first login.

j^ CAUTION!

The default password is intended only for the first login only. It should be immediately changed to a strong password. Strong Passwords contain at least nine characters that include letters, numbers and special characters.

1.Right-click anywhere in the window and then choose Menu. The login dialog box is displayed.

2.Select the username from the drop-down list, enter your password, and then click Login.

Local Operations

You can refer to Initial Configuration and complete a quick configuration.

NOTE!

Unless otherwise specified, all operations described in this manual are performed with a mouse by the right hand. See Mouse Operations for details.

Mouse Operations

Table 1–1 Mouse Operations

Name	Action	Description
Left button	Click	•Select or confirm an item. •Select to edit digits, symbols, upper-case or lower-case letters in a field.
	Double-click	Enter or exit full screen mode in live view.
	Drag	Draw or move a rectangle on the screen, for example, a motion detection area.
Right button	Click	•Show the shortcut menu. •Exit zoom. •Exit the current window when Cancel or Exit is displayed.
Wheel	Scroll up or down	Scroll up or down a list or a window; or zoom in or out on a playback progress bar.
Wheel	Long press	Restore to lowest resolution

Front Panel Buttons

The front panel buttons may vary with NVR model.

Table 1–2 Front Panel Buttons 1

Button	Description
©	Display the main menu.
.	Switch to the next tab on the screen or switch the input method.
.	Auxiliary function button.
.	Exit the current window.

Button	Description
©	•△, V, 0, “Cl: Switch windows or menu items; or control rotation directions of a PTZ camera when the PTZ toolbar is closed. PTZ stands for pan, tilt, and zoom. •IKKI, KM: Rewind or forward 30 seconds in full screen. •N^, “CKO: Variable-speed forward or rewind in full screen.
©	Confirm an operation, or start/pause the playback.
©	Press this button to start up or shut down the NVR. To shut down, press this button and hold until a message appears on the monitor (about 3 seconds). Click Yes. Note: This shutdown operation can be performed only when you are logged in to the system.

Table 1–3 Front Panel Buttons 2

Button	Description
.	Press this button to start up or shut down the NVR. To shut down, press this button and hold until a message appears on your monitor (about 3 seconds). Click Yes. Note: This shutdown operation can be performed only when you are logged in to the system.
0	Enter 1; or display the main menu.
0	Enter 2, A, B, or C; or start instant playback.
.	Enter 3, D, E, or F; or start manual recording.

Button	Description
.	Enter 4, G, H, or I; or enter the PTZ control interface.
0	Enter 5, J, K, or L; or switch the screen layout in live view or playback mode.
OR	Enter 6, M, N, or O; or enable or disable arming.
.	Enter 7, P, Q, R, or S; or take a snapshot.
.	Enter 8, T, U, or V.
.	Enter 9, W, X, Y, or Z.
Q	Enter 0 or a space.
0	Delete
Q	Switch the input method.
01	Auxiliary function button.
.	Exit the current window.
.	Switch to the next tab.

Button

Description

“0 JL 0^W

•△, V, 0, ^ Switch windows or menu items; or control rotation directions of a PTZ camera when the PTZ toolbar is closed

•IKKI, ^: Rewind or forward 30 seconds in full screen.

•M^, <3×1 : Variable-speed forward or rewind in full screen.

•^ : Confirm an operation; or start or pause

playback.

Remote Control

Table 1–4 Functions of the Buttons on the Remote Control

Button	Function
Power	Press this button to start up or shut down the NVR. To shut down, press this button and hold until a message appears on your monitor (about 3 seconds). Click Yes. Note: This shutdown operation can be performed only when you are logged in to the system.
DEV	This button is for reserved functions.
Toolbar	•In live view mode, press this button to show the toolbar for the currently selected window. •In playback mode, press this button to display windows according to the configured screen layout.
Menu	Press this button to display the main menu.
Iris+/Iris- Focus+/Focus- Zoom+/Zoom-	Adjust the iris, focus and zoom of the PTZ camera in PTZ control mode.

Button	Function
UP, DOWN, LEFT, RIGHT, ENTER	•Press UP, DOWN, LEFT and RIGHT to navigate between menu items or shift focus. •In PTZ control mode, press UP, DOWN, LEFT, and RIGHT buttons to select the corresponding buttons on the screen, and then press ENTER to activate the selection. •In live view mode, press UP to start sequence in full screen. Pressing UP again starts sequence with three windows on the screen. Press DOWN to open the playback window. •Press ENTER to confirm an operation or to display a selected drop-down list. In playback mode, press ENTER to play or pause in full screen mode. •UP and DOWN: Variable speed forward or rewind in full screen. •LEFT and RIGHT: Rewind or forward 30 seconds in full screen.
Fn	Press to navigate to the next window when multiple windows are displayed.
Esc	Exit.
Alphanumeric buttons	•Switch to the corresponding channel in live view mode. •Input numbers and characters in edit mode.
Shift	Switch menu items.
Del	Remove characters or spaces on the left of the cursor.

ALIBI Vigilant NVR

2 initial configuration

Preparation

•Make sure that at least one monitor is correctly connected to the VGA or HDMI interface on the rear panel of the NVR.

•Verify that the hard disk(s) are correctly installed. For detailed steps to install a hard disk, please refer to the quick guide shipped with your NVR.

Device Login

The login page appears after the NVR starts up.

1.Enter the default admin password 123456, click Login, and then click Yes to change the password.

Please change the default password. Change now?

2.Change the password into a strong one, then click OK.

Change Password

Username admin

Old Password

Password Weak

Confirm

OK Cancel

3.Set the unlock pattern.

Note:

To disable unlock pattern, click System > User. See User
Configuration for details.

Wizard

The wizard can guide you to complete the most basic setup. The following page appears after your login:

1.Enable or disable the wizard as needed and then click Next. You may also click O.

2.Select the time zone, date and time format, set the system time, and then click Next.

3.Complete network configuration, and then click Next.

4.Select the devices to add in the discovered device list, click Add, and then click Yes to complete configuration.

Note:

•To add devices through PoE ports, see Option 3 in Adding an
IP Device for details.

•The devices added can get online and start live view only if the device password is default; if not, you need to modify the device password.

•If the desired device is not in the device list, you may add it in a preview window or under Camera > Camera > Camera (see Adding an IP Device).

3 live view

Live View Status

The following icons are used to indicate alarms, recording status, and audio status in a live view window.

Table 3–1 Live View Window Icons

Window Toolbar

Icon			Description
.		.	Available for PTZ cameras only. Click to display the PTZ control window.
0			Set mount mode and display mode for fisheye camera. This icon appears only for fisheye cameras.
.	Sb	.	Record live video in the window to the hard disk. Clicking stops recording.
.			Click to play video recorded during the past 5 minutes and 30 seconds.
.			Zoom in on an area of interest.
Q			Click to edit image settings.
.	OSD	.	Click to set OSD.
.			Click to take a snapshot. The window borders will flash white. You may view and back up snapshots under Backup > Image.

Icon	Description
n	Rest your mouse pointer on the icon to view bitrate info; click this button to view the camera ID and IP address or to change the username and password used to connect the camera.
Q	Start two-way audio with the camera. Click to stop. The sound volume is adjustable. Note: Correct audio input and output connections are required.
.	Click to turn on audio. Clicking turns off audio. The sound volume is adjustable. Note: When you turn on audio in the current window, audio of the previous window is turned off.

Screen Toolbar

Icon		Description
.		Click to access the main menu.
13		Select the screen layout.
—	JI	Previous or next screen.
	o/0	Start or stop sequence.
.		Playback.
n		Rest the mouse pointer on this icon to view encoding information including frame rate, bit rate, and resolution; or click to view camera status.
.		Click to view device alarm status and camera status.
.		Rest the mouse pointer on it to view NIC card information. Or click this icon to edit basic network settings.
.		Rest the mouse pointer on it to view the date. Or click this icon to edit time settings.
.		Available to certain NVR models. Click to display the cloud service window. You may scan the QR code and download an app to manage your NVR.
.		Click to automatically hide the toolbar, or click m to lock.

Shortcut Menu

A shortcut menu as shown below appears when you right-click in a window. Some menu items are described in Shortcut Menu Description.

Table 3–2 Shortcut Menu

<2>	Menu
90	Common Menu >
O	Single Window >
IE]	Multi-Window >
O	Corridor >
.	Main/Aux Monitor
©	Playback
Ql	Preview Mode >
at	Output Mode
₺	Manual

Table 3–3 Shortcut Menu Description

Menu	Description
Menu	Access the main menu. Most of operations described in this manual are performed start from the main menu; for example, click Camera > Camera (with Menu > omitted).
Common Menu	Quick access to Camera, Net Config, and Backup.
Corridor	Choose a corridor mode. Corridor mode can also be set in the Preview Windows drop-down list under System > Preview. To display images in corridor mode, the camera must be installed correctly (rotated 90° clockwise or counterclockwise), and then use the Image Rotation parameter under Camera > Image to rotate images accordingly.
Main/Aux Monitor	Switch live video from different video output.
Preview Mode	Switch between Normal and Smart. The default is Normal mode.
Playback	Play the current day’s recording for the camera linked to the current window.

Menu	Description
Output Mode	Choose a video output mode, including standard, soft, bright, and vivid.
Manual	Manual settings include manual recording, manual snapshot, and manual alarm.

Sequence Operation

The sequence operation requires you to configure the screen layout, windows, linked cameras, and the sequence interval.

This example describes how to configure sequence for five cameras based on a 4-window screen layout.

1.Click 4 Windows on the screen toolbar.

NOTE!

The number of windows that can be displayed may vary with NVR
model.

2.Click Start Sequence on the screen toolbar. Sequence starts by displaying four windows on the first screen and then the fifth on the second at the set interval.

NOTE!

•The default sequence interval is eight seconds and can be set under System > Preview.

•You may drag video to the desired window on the screen.

Zoom

Zoom in on an area of images in a window for details.

1.Click the window and then click on the window toolbar.

2.Move your mouse to the area you want to zoom in, then use your scroll wheel to zoom in and out.

3.Right click to exit zoom.

Image Configuration

Adjust image settings to get optimal images from a camera.

1.Click the window and then click on the window toolbar.

2.Select a mode from the drop-down list according to the surveillance scenario, and then adjust contrast, hue, saturation and brightness as needed. The settings available may vary with device model.

3.Click OK to save the settings and exit.

Preview Configuration

Normally, live view (video) is available after you complete the basic setup by following the wizard. You can click System > Preview and edit preview setting as needed, including video output, image resolution, default layout, and sequence interval. The video output and the number of windows supported may vary with NVR model.

NOTE!

Pressing and holding the scroll wheel for at least 3 seconds will
restore the default resolution.

Preview Configuration

Each preview window (window for short) links to a camera. By default, window 1 links to camera D1, window 2 links to camera D2, and so on. You may want to change the link to display live video from a camera in another specified window. The following example describes how to link window 1 to camera D2 and link window 2 to camera D1.

Step 1: Click window 1 on the right, and then click D2 under Camera on the left. Now D2 appears in window 1, and None appears in window 2. Meanwhile, o is cleared for camera D1, meaning D1 is not linked to any window.

Step 2: Click window 2 on the right, and then click D1 under

Camera on the left. Now D1 appears in window 2. Click Apply to

save the settings.

Video Output	HBM11/VGA/BNC	.	Max. Alarm-Triggered Li…	L Window	.
Resolution	1920-10aO/60Hi(10BQP)	*	O Enable Sequence	.	.
Preview Windows	9 Windows	V	Sequence Interval(sec)	8	.
.	.	.	.	.	.

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Advanced Configuration

Click the Advanced tab and then select Sub Stream First so the NVR uses the sub stream to establish live video from multiple cameras simultaneously. This function is disabled by default.

ALIBI Vigilant NVR User Manual

Read Next : Alibi Recorder Firmware

4 channel configuration

Channel Management

This chapter describes how to add and manage IP devices in your NVR. The IP devices mentioned in this manual mainly refer to IP camera (or network camera); sometimes they can also be Digital Video Server (DVS). Before you start, make sure the IP devices are connected to your NVR via network.

CAUTION!

An IP device should be connected to one NVR only. An IP device managed by multiple NVRs may cause unwanted issues.

Adding an IP Device

This section provides multiple options to add an IP device. Some options are only applicable to certain NVR models. Choose one as appropriate.

Option 1

1.Click Camera > Camera > Camera. The system automatically searches for IP devices and lists the discovered.

2.(Optional) To search a specified network segment, click Search Segment and then set the address range.

3.You may choose one of the following ways to add an IP device:

•Click Add All to add all the discovered IP devices allowed (depending on channels supported by the NVR).

•Click Custom Add. In the window displayed, enter the IP

address and complete other settings, and then click Add. You may also click Search Segment and add discovered cameras in the list.

NOTE!

For a Digital Video Server (DVS), a window appears when you click
Add, and you need to select channels to add the connected
cameras.

Option 2

This option is not applicable to NVRs with PoE ports or switching ports.

1.Click □ in a window.

2.Select the desired IP device and then click Add.

Option 3

This option is only applicable to NVRs with PoE ports or switching ports. Connect an IP camera to a PoE port or a switching port with a network cable. The connected camera will be added to the NVR

automatically. Check status under Camera > Camera > Camera.

0 means live video from the camera is available. Click © to view

live video.

If the camera is connected via a network switch, click ışı under

Cam Config in the window displayed, set Add Mode to Manual

and then complete the settings correctly.

NOTE!

» appears under Status if the power output from a PoE port is
below or above the rated power of the connected camera.

Option 4

Use this option to add an IP device that is connected to a different router, for example, when the NVR and the IP device are connected across the Internet.

NOTE!

First you need to enable port mapping at Setup > Port > Port
Mapping on the IP device’s Web interface.

1.Click Camera > Camera, click Custom Add.

2.Choose an option:

• By IP

a.On the IP device’s Web interface, go to Setup > Port > Port Mapping, find the external IP (public IP) and external port number.

b.On the NVR: Select a protocol, enter the abovementioned IP address and port number, enter the username and password.

c.Click OK.

• By MyDDNS

a. On the IP device’s Web interface, go to Setup > Network > DDNS, enable DDNS, select MyDDNS, set a domain name and get the server address.

NOTE!

•After setting the domain name, check that you can use the device address to access the IP device’s Web interface.

•Make sure the MyDDNS server and the NVR are connected (ping the MyDDNS server from the NVR).

b.On the NVR: Select a protocol, enter the abovementioned server address, domain name, username and password.

c.Click OK.

• By a domain name

a.On the IP device’s Web interface, go to Setup > Network > DDNS, enable DDNS, select DynDNS or NO-IP, enter the domain name that you set up on the DNS website, enter the username and password, and then click Save.

b.On the NVR: Select a protocol, enter the domain name mentioned above, and then enter the username and password. The port is the external port of the IP device.

c.Click OK.

NOTE!

•If Custom is selected for Protocol, the port is the mapped
external RTSP port of the IP device.

•Do not add an IP device to an NVR using different methods (e.g., IP and MyDDNS) at the same time.

•When an IP device is added by MyDDNS, domain name (NOIP or DynDNS), or IP (public IP+public port) and it is not connected to the same router as the NVR, alarm is configurable, but alarm push is not available.

Option 5

Use this option only when the IP device to add supports the standard RTSP, and all you need from the IP device are just view live and playback. IP devices added in this way cannot be configured from the NVR.

1.Click Camera > Camera.

2.Click Custom Add.

3.Click to select a camera in the list, select Custom from the Protocol drop-down list, and then click the Protocol button.

4.In the Protocol window, name the protocol, enter the RTSP port number, select a transmission protocol, input the resource paths, and then click Apply.

NOTE!

Contact the camera manufacturer for resource paths.

5.Edit settings in the Add/Modify window as needed, including the IP address, username and password, and then click Add. Check status in the camera list.

Managing an IP Device

Manage IP devices under Camera > Camera > Camera.

•Click @ to edit settings including the protocol, IP address,

port number, username and password. The Camera IP field displays the IP address that the current channel links to, and you may change the address so the channel links to another device. The username and password must be consistent with that of the IP camera.

•Click Ei to delete an IP device, or select multiple IP devices

and then click Delete. Channels corresponding to PoE ports or switching ports cannot be deleted.

•Click to change the IP address of an IP camera and the default gateway. A DVS’ IP address cannot be editted from the NVR. means this function is not available.

Sort Cameras

Sort cameras to display in the desired order.

NOTE!

•This function is unavailable to NVRs with PoE ports or switching ports.

•This chapter describes how to sort cameras on an NVR with more than 32 channels. For NVRs with 32 channels or less, you can sort cameras by dragging the mouse.

For example, to switch channel 1 with channel 4, click Sort Camera, and then follow the steps below:

1.In the left list, select the check box for channel 1, and then

click . Channel 1 now appears in the right list. Perform the same operations to channel 4.

2.In the right list, select channel 4 and then click . Now channel 4 appears at the previous line of channel 1 in the list. Perform the same operations to channel 1, so channel 1 appears at the previous line of channel 4 in the list.

3.Click Apply to save the setting, and then click Yes.

NOTE!

•To move a channel left or right, select the check box first; otherwise, the buttons are grayed.

•To move a channel up or down, click the channel first; otherwise, the buttons are grayed.

•A channel will be inserted to the first blank line in the left list unless you specified another line in the list by selecting the corresponding check box.

•Save cannot be clicked when the right list is not empty. You need to clear the list first.

Fisheye Configuration

Only certain NVR models can dewarp images from fisheye cameras.

NOTE!

Fisheye configuration is supported only by certain fisheye
cameras.

Configuration

1.Click Camera > Camera > Fisheye.

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2.Click under Edit. The Fisheye window appears.

3.Select a correct mounting mode and complete other settings accordingly.

4.Click OK.

Dewarping

NOTE!

Dewarping is available in live view and playback (in normal and
corridor playback modes). The operations are similar. The
following describes dewarping in live view.

Click Fisheye Mode on the window toolbar. The figure below appears. Set mounting mode and display mode.

Fisheye Mode x

Mount

Display Mode

Three mounting modes are available: ceiling, wall, desktop. Ceiling and desktop mounting modes use the same dewarping

Operations Example: Ceiling Mount and Fisheye+3PTZ camera

On a PTZ image, drag the mouse to rotate the image or use the scroll wheel to zoom in or out. A box appears on the fisheye image as the image rotates, and as you drag the box or move the scroll wheel on the fisheye image, the corresponding PTZ image rotates or zooms in or out as well.

Advanced Functions

Upgrade connected IP cameras or restore factory default settings for cameras under Camera > Camera > Advanced.

Click Check to see if the version of the connected IP camera is up to date. You may upgrade cameras by cloud ( ) or by disk ( ) one by one, or select multiple cameras and then click Upgrade by Cloud or By Disk to upgrade cameras in batches.

OSD Configuration

On Screen Display (OSD) are characters displayed with video images, for example, camera name, date and time, and people counting statistics.

Click Camera > OSD; or click

on the preview window toolbar.

1.Select the desired camera.

2.Set camera name to display. Enable Show Name first, and set OSD camera name as needed:

3.If camera name is less than 20 characters, and camera name and OSD Camera Name (i.e., the camera name you want to overlay on video image) are same:

a.Select Sync OSD Camera Name, then the OSD name will be synchronized with the camera name. This function is enabled by default.

b.Enter the camera name in the Name field. The name will

be displayed on video image.

NOTE!

If camera name exceeds 20 characters, only the first 20 characters
will be used as the OSD camera name.

• If camera name exceeds 20 characters, and you want to overlay a different camera name on video image:

a.Deselect Sync OSD Camera Name.

b.Enter the camera name in Name field.

c.Enter the OSD camera name.

3.Set time to display. Select Show Time, and select date and

time formats.

4.Set people counting statistics to display. Select Count People. You need to configure people counting function first. See People Counting for details.

5.Set font size and color as needed.

NOTE!

You may click Copy to apply the same settings to other cameras.

6.Click Apply to save the settings.

Image Configuration

1.Click Camera > Image.

2.Select the desired camera and scene.

3.Adjust settings on the tabs as needed to achieve optimal images. See the following sections for detailed information.

NOTE!

•A scene can be selected only when supported by the IP
camera.

•To restore default image settings, click Default in the lower
right corner. This function is available only when the camera
is connected to the NVR via the private protocol.

•Image settings apply to both live and recorded videos.

Image enhancement

1.Click the Image Enhancement tab.

2.Adjust the settings as needed. Some important parameters

are described in the table below.

Parameter	Description
Brightness	The greater the value, the brighter the images appear.
Saturation	The amount of color in a specified hue.
Contrast	The degree of difference between the lightest (white) and darkest (black) parts of an image. Setting a greater value increases contrast.
Hue	Purity of colors in an image.
Sharpness	Contrast of boundaries of objects in an image.
Noise Reduction	Reduce noises in images to improve image quality.

Parameter	Description
.	•Normal: Displays images without rotation. •Flip Vertical: Displays images flipped vertically. •Flip Horizontal: Displays images flipped horizontally.
Image Rotation	•180°: Displays images flipped vertically and horizontally. •90° CW and 90° CCW: Display images in corridor format. The camera must be installed correctly (rotated 90° clockwise or counterclockwise).

Exposure

1. Click the Exposure tab.

2.Adjust the settings as needed. Some important parameters are described in the table below.

Parameter	Description
Exposure Mode	Select the correct exposure mode to achieve the desired exposure effect.
Shutter(s)	Shutter is used to control the light that comes into the lens. A fast shutter speed is ideal for scenes in quick motion. A slow shutter speed is ideal for scenes that change slowly.

Parameter	Description
Gain(dB)	Control image signals so that the camera can output standard video signals in different light conditions.
Iris	Adjust iris opening of the lens to control the amount of incoming light.
Slow Shutter	Improves image brightness in low light conditions.
Slowest Shutter	Set the slowest shutter speed for the camera during exposure.
Compensation	Adjust the compensation value as required to achieve the desired image effects.
Day/Night Mode	•Automatic: In this mode, the camera can automatically switch between night mode and day mode according to the ambient lighting condition to output optimum images. •Night: The camera outputs high-quality black and white images according to the ambient lighting condition. •Day: The camera outputs high-quality color images according to the ambient lighting condition.
Day/Night Sensitivity	Light threshold for switching between day mode and night mode. A higher sensitivity value means that the camera is more sensitive to the change of light and is therefore more easily to switch between day mode and night mode.
Day/Night Switching(s)	Set the length of time before the camera switches between day mode and night mode after the switching conditions are met.
WDR	Enable WDR to ensure clear images in high contrast conditions.
WDR Level	After enabling WDR, you can improve image quality by adjusting the WDR level.

White balance

1.Click the White Balance tab.

2. Adjust the settings on this tab. Some important parameters

are described in the table below.

Parameter	Description
White Balance	Adjust the red or blue offset of the image: •Auto: The camera adjusts the red or blue offset automatically according to the lighting condition (the color tends to be blue). •Finetune: Allow you to adjust the red or blue offset manually.
Red Offset	Adjust the red offset manually.
Blue Offset	Adjust the blue offset manually.

Advanced settings

2.Click the Advanced tab.

3.Use defog to improve image quality in foggy days.

Privacy Mask Configuration

A privacy mask is an area of solid color covering certain parts of the monitored area. Privacy mask protects specified areas of

images from being viewed and recorded. Multiple mask areas are allowed.

1.Click Camera > Privacy Mask.

2.Select the desired camera, select Enable Privacy Mask, click Add Area and then use the mouse to specify areas to mask. Up to eight areas are allowed. The areas are differentiated by different colors.

ES .

(Optional) To clear a mask area, click

4.Click Apply to save the settings.

5 ptz control

PTZ (pan, tilt and zoom) control is applicable to PTZ cameras only and may vary depending on the functions and protocols supported by the PTZ cameras. Refer to PTZ camera specifications for more details.

PTZ Control Window and PTZ Management Window

1.Click on the window toolbar. The PTZ Control window

appears. See PTZ Control Window Buttons for detailed descriptions.

2.Click the Set button. The PTZ Management window appears (can also be opened by clicking Camera > PTZ).

Table 5–1 PTZ Control Window Buttons

Button

Description

Control the rotation direction of the PTZ camera or stop rotation.

Adjust the zoom, focus, and iris of the PTZ camera.

Note: You can also zoom in or out using the scroll wheel on your mouse.

Control the rotation speed of the camera. 1 means the slowest, and 9 means the fastest.

Click to display the PTZ Management window.

•

Turn on/off the light.

Turn on/off the wiper.

Use 3D positioning.

Turn on/off the heater.

Button		Description
.		•Turn on/off the function to remove snow. •Turn on/off PTZ shortcut operations. Note: •Check that the 3D positioning, heater and snow removal functions are supported by the camera before using. •Use 3D positioning to zoom in or out. Dragging from top down zooms in. Dragging the other way zooms out.
.	.	Preset button.
MO		•Call a preset so the PTZ camera goes to the preset position. •Delete a preset Note: and are displayed for saved presets only.
.	/ / ‘■I. 1 ■ 1 ¹ ■ Il ! 1 ^^^^J	Preset patrol, recorded patrol and auto guard. For detailed information, see Setting a Preset Patrol, Setting a Recorded Patrol, and Setting Auto Guard.
.		Start or stop.

Setting and Calling a Preset

A preset position (preset for short), is a saved view used to quickly steer the PTZ camera to a specific position. A preset consists of the following settings: pan and tilt positions, zoom, focus, and iris. 1. Access the PTZ Management window. For the detailed steps, see PTZ Control Window and PTZ Management Window.

2. Add presets.

a.Click the directional buttons to steer the PTZ camera to

the desired position.

b.Adjust the zoom, focus, and iris as needed.

Select a preset number not in use, and then click

under Edit.

d.Repeat the above steps to add all the presets.

3. To call a preset, click □ for the corresponding number. The camera rotates to the preset position.

NOTE!

Presets can also be triggered by alarms. See Alarm-Triggered
Actions for details.

Setting a Preset Patrol

Set the PTZ camera to patrol by presets (go from one preset to the next in specified order). Set presets first and then select some as keypoints.

Up to four patrol routes (Preset Patrol 1, 2, 3 and 4) are allowed for each PTZ camera. Each patrol route can have up to eight presets (keypoints).

After setting presets, follow the steps to set a preset patrol. The following uses preset patrol 1 as an example.

1.In the PTZ Management window, click U . A window is

displayed as follows.

2.Select a preset from the drop-down list, set the duration (time the camera stays at the preset, unit: second), and then set the rotation speed (1: slowest, 9: fastest). Click OK to save the settings. The preset is added as a keypoint.

3.Repeat the above steps to add all presets (keypoints), and adjust the sequence of these presets by clicking

4- Move Down

. Modify or delete a

preset by clicking or

Uli . Clicking

will

delete all the added keypoints.

4.After completing the configuration, click Apply to save the

settings. Now keypoints for preset patrol 1 is complete.

Click 13

right to the drop-down list to start preset patrol 1.

To stop, click

NOTE!

The duration ranges from 0 to 1800 seconds (default: 10). The rotation speed ranges from 1 to 9 levels (default: 5).

Setting a Recorded Patrol

This function requires the camera’s support. The drop-down list and the buttons on the right are hidden if this function is not supported by the camera. Currently only one recorded patrol route is allowed.

Record a patrol, including the patrol route, the time that the camera stays at a certain direction, rotation speed, zoom, focus and focus.

1.Click to start recording. Steer the camera to the desired directions, adjust the zoom, focus, iris as needed during the process.

Click

to stop recording. All the patrol actions have been

recorded.

To start the recorded patrol, click

Q|. Click D

to stop.

Setting Auto Guard

The auto guard function instructs the PTZ camera to automatically perform a pre-configured operation after some period of inactivity.

This function is available in some cameras. The Auto Guard tab is hidden if it is not supported.

Preset Configuration
Preset	OOl(PresetOOl)	–
Duration(s}	10	.
Speed	5	.
.	OK	Cancel

2.Click Auto Guard and then select Enable.

3.Select the desired mode from the drop-down list and then complete other settings accordingly. Click Apply to save the settings.

Enable	0
Idle State(s}	60
Made	Preset ^v
Preset	1 KPresetOOl) *

6 recording and snapshot

Video recording has different levels of priority, which from high to low is: event recording, manual recording, and scheduled recording.

Encoding Settings

Recording

The parameters and options displayed may vary with camera model and version. Some functions may be unavailable if the camera version is too low. In this case, you need to upgrade the camera first.

1.Click Camera > Encoding.

Select the camera and then edit settings as needed. Some parameters are described in the table below.

Table 6–1 Encoding Settings

2.(Optional) Click Copy to apply some current settings such as bit rate and frame rate to other cameras.

3.Click Apply to save the settings.

Select Camera	Dl(Camera 04)	v	.	.
Storage Mode	Main Stream	–	.	.
Capture Mode	1080P@25	v	.	.
.	Main Stream	.	Sub Stream	.
Stream Type	Normal	*	Sub Stream	v
Video Compression	H265	–	H265	–
Resolution	1920‘10BO(1080P)	v	72O’576(D1)	.
Bitrate Type	.	.	CBR	*
Bit Rate(Kbps)	1024	V	512	V
Range	128-16384(Kbps)	.	128-16384(Kbps)	.
Frame Rate(fps)	25	V	25	V
.	.	.	.	.
Image Quality	.	.	.	.
I Frame Interval	.	.	50	.
I Frame Range	5-250	.	5-250	.
Audio Stream	□	.	0	.
Smart Encoding	Advanced Mode	V	Off	V

Parameter	Description
Storage Mode	Five storage modes are available: Main Stream, Sub Stream, Main and Sub Stream, Main and Third Stream, Sub and Third Stream. Note: Only certain models support all the five modes.
Capture Mode	Combinations of resolutions and frame rates. Note: This parameter is effective only when the camera is connected to the NVR via the private protocol.
Stream Type	•Normal: main stream is intended for scheduled recording. •Event: main stream is intended for recording triggered by events such as alarm inputs or motion detection alarms. •Sub Stream: low resolution video is intended for local or remote real-time monitoring.
Video Compression	Video compression standard, for example, H.264, H.265. The listed options depend on the standards supported by the camera.
Resolution	Image resolution.
Bitrate Type	•CBR: Constant Bit Rate (CBR) is used to maintain a specific bit rate by varying the quality of video streams. CBR is preferred when limited bandwidth is available. The disadvantage is that video quality will vary and may decrease significantly with increased motion in the scene. •VBR: When using Variable Bit Rate (VBR), video quality is kept as constant as possible, at the cost of a varying bit rate, regardless of whether or not there is motion in the image. VBR is ideal when

Parameter	Description
.	high quality is a requirement, especially when there is motion in the picture.
Bit Rate(Kbps)	Number of bits transferred per second. Select a value or select Custom and then set a value as needed.
Range	Bit rate range. Currently the range is fixed.
Frame Rate(fps)	Number of frames per second.
Image Quality	This parameter is effective only when Bitrate Type is set to VBR. 9 levels are provided.
I Frame Interval	Number of frames between two adjacent I frames.
I Frame Range	Range of I frames. Currently the range is fixed.
Smoothing	Use the slider to control the sudden increase of bit rate.
Audio Stream	Enable or disable audio stream.
Smart Encoding	The advanced mode achieves higher compression ratios.

Snapshot

Set resolution, image quality and snapshot interval for snapshots taken according to schedule or triggered by an event.

1.Click Camera > Snapshot.

2.Set the parameters as needed.

NOTE!

•Scheduled snapshot uses the Normal type of schedule.

Event-triggered snapshot is triggered by an event such as an alarm input and a motion detection alarm. Settings effective to event-triggered snapshot also apply to manual snapshot.

•Snapshot interval is the length of time between two snapshots.

3.Click Apply to save the settings.

Draw or Edit a Schedule

Make a recording or snapshot schedule by drawing (pressing and dragging) or by editing (using the Edit button). The operations for recording and snapshot are similar, so this section only describes how to make a recording schedule.

1.Click Storage > Recording.

2.Select the camera from the list. Schedule is enabled by default. If it is disabled, select to enable it.

3.Set Pre-Record and Post-Record as needed.

4.(Applicable to some NVR models) To save a redundant copy of recordings, select Enable Redundant Recording and configure a redundant hard disk (see Disk Management for details).

5.Click a color icon on the right under the Edit button and then draw a schedule on the left. You may also click Edit and set schedule details in the Edit Schedule window.

NOTE!

When editing a schedule, you may clear the All Day check box and
set up to eight different periods for each day. To apply the settings
to other day(s), select the day(s) right to Copy To.

6.Click Apply.

7.(Optional) Click Copy to apply the same settings to other cameras.

Scheduled Recording and Snapshot

Scheduled Recording

Scheduled recording records video according to the set schedule. It is different from manual recording and alarm-triggered recording. A 24×7 recording schedule is enabled by default and may be edited as needed to record video in specified periods only. See Draw or Edit a Schedule for the detailed steps. Make sure the schedule type is Normal. The set schedule appears in blue, which stands for scheduled recording.

Scheduled Snapshot

Configure scheduled snapshot under Storage > Snapshot. Scheduled snapshot is similar to scheduled recording (see Scheduled Recording for details). Make sure the schedule type is Normal.

Motion Detection Recording and Snapshot

When enabled, a motion detection alarm occurs if an object inside the detection area moves to a certain extent (see Motion Detection for more details). Motion detection alarms can trigger actions including recording and snapshot.

Motion Detection Recording

1.Click Alarm > Motion.

2.Select the camera from the list, and then select the check box to enable motion detection.

NOTE!

•Motion detection is enabled on the NVR by default. Unless
modified, the detection area covers the full screen, and
recording is triggered only for the current camera. The
settings remain if you disable motion detection and then
enable it.

•An alarm icon appears in the upper right corner when motion is detected.

3.In the preview window on the left side, click and drag your mouse to specify a motion detection area (red grid). Use the slider to adjust detection sensitivity.

4.Configure motion detection recording: click right to

Trigger Actions, click the Recording tab, select the desired camera, and then click OK.

5.(Optional) Configure an arming schedule (time when actions

will be triggered): click right to Arming Schedule and then set time periods as needed.

6.Set a recording schedule under Storage > Recording. For the detailed steps, see Draw or Edit a Schedule. Make sure the schedule type is Motion. The set schedule appears in green,

which stands for motion detection recording. The following figure shows an example.

Motion Detection Snapshot

Motion detection snapshot is similar to motion detection recording. Enable and configure motion detection alarm first (see steps 1 to 3 in Motion Detection Recording for details), and then proceed with the following steps.

1.Set motion detection snapshot under Alarm > Motion: click

right to Trigger Actions. In the window displayed, click

the Snapshot tab, select the desired camera, and then click OK.

2.Set a snapshot schedule under Storage > Snapshot. For the detailed steps, see Draw or Edit a Schedule. Make sure the schedule type is Motion.

Alarm Triggered Recording and Snapshot

Set input alarms to trigger recording and snapshot. See Alarm Input and Output for more details.

Alarm Triggered Recording

1.Click Alarm > Input/Output > Alarm Input.

2.Set alarm input: click for the desired camera. In the

window displayed, select Enable, select N.O. (normally open) or N.C. (normally closed) trigger mode, and then click OK.

NOTE!

To apply the same settings to other camera(s), click Copy and then select the desired camera(s).

Set alarm triggered recording: click

under Trigger

Actions. In the window displayed, click the Recording tab, select the desired camera, and then click OK.

4.Set a schedule under Storage > Recording. For the detailed

steps, see Draw or Edit a Schedule. Make sure the schedule type is Alarm. The set schedule appears in red, which stands for alarm-triggered recording. The following shows an example.

Alarm Triggered Snapshot

Alarm triggered snapshot is similar to alarm triggered recording. Enable and configure alarm input first (see steps 1 to 2 in Alarm Triggered Recording for details), and then proceed with the following steps.

1.Set alarm triggered snapshot: Click ■ under Trigger Actions.

In the window displayed, click the Snapshot tab, select the desired camera, and then click OK.

2.Set a snapshot schedule under Storage > Snapshot. For the detailed steps, see Draw or Edit a Schedule. Make sure the schedule type is Alarm.

Manual Recording and Snapshot

Manual Recording

Right click on the preview window, select Manual in the shortcut menu. Click the Manual Recording tab, select the desired camera and then click Start. To stop manual recording, select the camera and then click Stop.

Manual Recording	Manual
Manual Recording	Manual Snapshot Manual Alarm	Buzzer
□ Select	Camera	Status
□ □1	Camera 04	• Stopped
□ D!	D1(3MP)	• Stopped
□ □3	wanllun20029	• Stopped
□ □4	IP Camera 04	• Stopped
□ □5	11111	• Stopped

Manual Snapshot

Manual snapshot is similar to manual recording. Right click and select Manual > Manual Snapshot, select the desired camera, and then click Start. Click Stop to stop.

Holiday Recording and Snapshot

Holiday recording and snapshot allows you to specify certain time periods as holidays for scheduled recording and snapshot. Specify

certain date(s) as holidays first, and then configure recording or snapshot schedules for these days.

Holiday Recording

1.Click System > Time > Holiday.

2.Click the Add button in the lower right corner. The Holiday window is displayed. Complete the settings including the holiday name, start and end dates. By default a holiday is enabled when added and does not repeat.

3.Click OK. The holiday appears in the list.

4.Click Storage > Recording and then set a recording schedule as described in Draw or Edit a Schedule. Make sure Holiday is selected in the Select Day drop-down list. In the following example, motion detection recording is enabled on the set holiday.

Holiday Snapshot

Holiday snapshot is similar to holiday recording. First you set holidays under System > Time > Holiday, and then configure a snapshot schedule under Storage > Snapshot. Set a snapshot schedule as described in Scheduled Recording. Make sure Holiday is selected from the Select Day drop-down list.

Other Recording and Snapshot Types

Other recording and snapshot types:

•Event: Including the types below and VCA. Any of these types

will trigger event recording/snapshot.

•Motion detection and alarm triggered (M and A for short): recording or snapshot is triggered only when a motion detection alarm AND an input alarm occur simultaneously.

•Motion detection or alarm triggered (M or A for short): recording or snapshot is triggered when a motion detection alarm OR an input alarm occurs.

When you choose an Event type of recording or snapshot, enable the corresponding alarm function and configured alarm-triggered recording/snapshot. The configuration steps are similar. See Motion Detection Recording and Snapshot for more details.

7 playback

Instant Playback

Instant playback plays the video recorded during the last 5 minutes and 30 seconds. If no recording is found, there is no recording during this period.

Click the desired window, and then click

on the toolbar

to start instant playback.

2.You may drag the slider to control the progress. Pause and resume as needed.

Playback Toolbar

Table 7–1 Playback Toolbar Buttons

Playback by Camera and Date

Use this method to search and play recordings by camera and date.

1.Click on the preview window, then right click and choose Playback to start playback.

NOTE!

In playback window, you can select multiple cameras for synchronous playback. Clicking Max. Camera selects the maximum number of cameras allowed, and clicking Close All stops playback for all cameras. The performance varies with NVR model.

Select the desired date on the calendar and then click

start playback. Double-clicking the date will start playback directly.

NOTE!

•The calendar uses different flags to indicate different
recording types. No flag means no recording. The blue flag
means normal recording. The red flag means event-triggered
recording.

•In the drop-down list right to playback mode: HD means video
recorded with the main or sub stream; SD means video
recorded with the third stream.

Playback in Corridor Mode

Play recordings in corridor mode in multiple windows.

1.In the playback window, select Corridor above the progress bar.

2.Select cameras and then double-click the desired date to start playback.

Playback by Tag

Add tags named with keywords such as event name and location to a recording and use tags to quickly locate the part of the video you need during playback.

Button	Description
.	Show playback progress. Note: • A small window displaying video of the selected window is displayed as you drag the slider, helping locate the part
.	of the video you want to view. • The first progress bar indicates playback progress of the video playing in the highlighted window. The second indicates the overall playback progress for all the selected cameras.
.
.	.
.	Timeline.
.	.
.	Zoom in or out on the timeline.
.	Note: Alternatively, scroll your
.	mouse wheel.
///	Play, pause, stop, and reverse.
/	Rewind or forward 30 seconds.
.	Slow down or speed up.
/	Note: Click to restore the normal playback speed after clicking , and vice versa.
.
.	Forward by frame.
/	Start or stop clipping video.
.	Take a snapshot. The window borders will flash white.
.
.
H	Lock.
a	Manage files (clips, snapshots, locked files, tags).

Button	Description
s	Zoom in on images. For more details, see Zoom.
.	Set fisheye mounting mode and display mode.
.	Enable/disable POS (available to certain NVR models). When enabled, POS OSD appears on the screen, and some toolbar buttons are deactivated. These buttons only appear in two playback modes: playback by camera and data and playback by POS.
/^	.
.	POS OSD duration (how long POS OSD appears on screen) varies with playback mode. For playback by camera and date, the duration is fixed to 5 seconds. For playback by POS, the duration is configurable. See Playback by Camera and Date and Playback by POS for more details.
■/ S3	Turn off/on audio.
.	Adjust sound volume for the current window.

Adding a Tag

1.Right-click and then click choose Playback.

2.Click i on the window toolbar, and then set the tag name.

3.To manage the added tags, click B on the screen toolbar, and then rename or delete tags as needed.

Playback by Tag

1.In the playback window, click Video Retrieval, select Tag Search from the drop-down list in the upper left corner.

2.Select cameras, set the time period, and then click Search.

Search results, if there are any, are displayed with names of cameras and tags.

the Start Before and Stop After drop-down lists to set when the tagged video starts and ends.

Playback by Motion Detection

Search for and play recordings triggered by motion detection during a specified time period.

NOTE!

Make sure motion detection is enabled and alarm-triggered
recording has been configured before you use this function. See
Motion Detection and Alarm-Triggered Actions for details.

1.In the playback window, click Video Retrieval, select Motion from the drop-down list in the upper left corner.

2.Select the desired camera, set the time period, and then click Search.

3.Click for the desired recording to start playback.

Playback by Video Loss

Search for and play recordings triggered by video loss during a specified time period.

NOTE!

Make sure video loss alarm is enabled and alarm-triggered
recording has been configured before you use this function. See
Video Loss and Alarm-Triggered Actions for details.

1.In the playback window, click Video Retrieval, select Video Loss from the drop-down list in the upper left corner.

2.Select the desired camera, set the time period, and then click Search.

3.Click for the desired recording to start playback.

Playback by Smart Search

This function provides an efficient way to review recordings containing smart search results such as detected motions. In smart playback mode, the system analyzes recordings for smart

search results. If such results are detected, the progress bar is highlighted in green, and the video plays at the normal speed, allowing you enough time to catch details; otherwise, the video plays at 16x speed to save time.

1.In the playback window, select Smart above the progress bar.

3.Click . The smart search window is displayed. By default,

the full screen is the smart search area. To clear all, click

to restore the full-screen search area, click

4.Set smart search rules, including detection area and

sensitivity.

5.Click to start search. To quit, click @.

Playback by External File

Use this function to play recordings stored in an external storage device, for example, a USB drive or a portable USB hard drive.

1.In the playback window, click [13 on the screen toolbar.

2.Click Refresh and then wait for the NVR to read the external

storage device.

3.Select the desired recording file and then click to start

playback.

Playback by Image

Specify an image type (for example, Normal or Motion) to search for and play images from one or more cameras during a specified time period.

1.In the playback window, click Video Retrieval, select Picture Search from the drop-down list in the upper left corner.

2.Select a type from the Type drop-down list in the upper right corner.

3.Select the desired camera(s), set the desired time period, and then click Search.

4.Click the desired file to start playback.

Playback by POS

Use this function to play recordings of a POS machine.

1.In the playback window, click Video Retrieval, select POS Search from the drop-down list in the upper left corner.

2.Select the desired camera, set the time period, enter keywords and then click Search.

NOTE!

Keywords allow special characters & (means AND) and | (means
OR).

Click s to display overlay content.

Click

to start playback.

File Management

File management allows you to manage video clips, tags, snapshots taken during playback, and lock or unlock files.

1.Take snapshot during playback.

In playback page, play the recording until the desired
image appears.

Click

in the playback window to take a snapshot.

Click and then click the Playback Image tab to view

the snapshot.

d. Select the desired image file(s) and then click Backup to save them to the storage device.

NOTE!

The image resolution depends on the resolution from the output interface and the number of windows displayed when the snapshot is taken.

2.Lock files. Use this function to lock a recording file so it will

not be overwritten. To lock a recording file will prevent all the files stored in the same disk partition (254.4MB in size) from being overwritten.

a.Play the recording you want to lock.

b.Click El in the playback window.

c.Click El and then click the Locked File tab to view the

locked file. To unlock a file, click

and the icon

changes to

To back up a file, select the file and then

click Backup.

8 backup

Recording Backup

Backup, also known as recording backup, is the process of querying video stored on a hard disk of the NVR and then saving to a USB storage device or a DVD-R disc as a file.

Recording backup has the following conditions:

•Back up using a USB storage device: format the partition in

FAT32 or NTFS format; connect the storage device correctly to the NVR.

•Back up using a disc: use a GP65NB60 DVD burner. Make sure

the DVD-R disc is empty, and the burner is correctly connected to the NVR.

•Permission is required.

•The recording to back up is stored on a hard disk of the NVR.

NOTE!

•The default file format is .mp4 when you back up recordings
to a USB storage device.

•When backing up using a disc, recordings are saved as .TS

files only.

Normal Backup

1.Click Backup > Recording. All cameras are selected by default.

2.Set search conditions and then click Search. Search results

are displayed.

NOTE!

You can lock/unlock and play recording files in this window.

3.Select the desired recording(s) and then click Backup.

4.Select a partition.

• Back up to USB storage device. Set the destination in the USB storage device and then click Backup. The recording(s) will be saved to the specified directory.

NOTE!

•You may want to create a new folder for the recording(s) by
clicking New Folder.

•If the connected storage device has a capacity that is greater
than 2T, clicking Format will format the device to NTFS file
system; if the capacity is 2T or less, the device will be
formatted to FAT32 or NTFS. Only certain devices can format
a storage device that has a greater capacity than 2T.

•A progress bar (e.g., Exporting X/Y) is displayed to indicate
the progress, where X indicates the current number being
backed up, and Y indicates the total number of recordings. To
cancel the operation, click Cancel.

•A backup file is named in this format:

camera name-recording start time.file extension.

For example, Ch9-20150630183546.mp4.

•Back up to a DVD-R disc: Set the destination and then click

Backup. The recording(s) will be saved to the specified directory.

NOTE!

•Before you start burning, check that the video to back up was
not compressed using smart encoding.

•Clicking Cancel before burning is finished will cause the disc
unusable.

•When burning is finished, wait for the drive to eject itself. Do

not eject the drive manually.

•The NVR does not support playback of recordings saved on a disc.

Video Clip Backup

A recording can be clipped and saved to a USB storage device.

1.Open the playback window. For the detailed steps, see

Playback.

2.After playback starts, click on the playback toolbar to clip

videos.

3.Click g| and then click the Video Clip tab to view video clips.

4.Select the desired video clip(s) and then click Backup.

5.Select a destination in the USB storage device and then click

Backup. The selected video clips are saved to the specified directory.

Image Backup

The default format of image backup is JPG.

1.Click Backup > Image.

2.Set search conditions and then click Search. Search results

are displayed.

NOTE!

The image resolution depends on the resolution from the output
interface and the number of windows displayed when the
snapshot is taken.

3.Select the desired file(s) and then click Backup.

4.Select a destination in the USB storage device and then click

Backup. The selected files are saved to the specified directory.

9 alarm

Alarm Input and Output

Alarm Input

1.Click Alarm > Input/Output > Alarm Input.

2.Click for the desired camera. In the Alarm Input window,

select Enable to enable alarm input.

3.Select the normally open (N.O.) or normally closed (N.C.)

trigger mode, and then click OK.

under Trigger Actions and then set action(s) to

4. Click

trigger. For more details, see Alarm-Triggered Actions.

NOTE!

4.The number of cameras that can be connected may vary with
NVR model.

5.Actions that can be triggered may vary with alarm type.

5.Click under Arming Schedule and then set the time

when actions will be triggered.

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NOTE!

•The default schedule is 24×7. You may change it as needed
and set up to eight different periods for each day. Time
periods cannot overlap.

•To apply the same arming schedule to other days, select the intended days and then click Copy To.

•To apply the same settings to other cameras, click Copy, select cameras, and then click OK.

Alarm Output

1.Click Alarm > Input/Output > Alarm Output.

2.Click under Edit for the desired camera, and then set the default status and duration. After you have completed the settings, click OK.

Click

under Arming Schedule and then set the time

when actions will be triggered.

NOTE!

To apply the same settings to other cameras, click Copy, select
cameras, and then click OK.

Motion Detection

When enabled, a motion detection alarm occurs if an object inside the detection area moves to certain extent, and an alarm icon appears in the upper right corner.

Motion detection is enabled on the NVR by default. Unless modified, the detection area covers the full screen, and recording is triggered only for the current camera. The settings remain if you disable motion detection and then enable it.

1.Click Alarm > Motion.

2.Select the desired camera and then select Enable to enable motion detection.

3.Use the mouse to draw a detection area, and drag the slider to set detection sensitivity, target object size, and duration. The higher the sensitivity, the more likely a moving object will be detected.

Click ^

right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

NOTE!

•The number of cameras that can be connected may vary with
NVR model.

•Actions that can be triggered may vary with alarm type.

5.(Optional) Click right to Arming Schedule and then set

the time when actions will be triggered.

NOTE!

•The default schedule is 24×7. You may change it as needed
and set up to eight different periods for each day. Time
periods cannot overlap.

•To apply the same arming schedule to other days, select the
intended days and then click Copy To.

6.Click Apply to save the settings.

7.(Optional) Click Copy to apply the same settings to other cameras.

Tampering Detection

A tampering detection alarm occurs when the camera lens is covered.

1.Click Alarm > Tampering.

2.Select the desired camera and then select Enable to enable

tampering detection.

3.Click ta right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions.

4.(Optional) Click ^ right to Arming Schedule and then set the time when actions will be triggered.

5.(Optional) Click Copy to apply the same settings to other cameras.

6.Click Apply to save the settings.

Human Body Detection

Human body detection alarms occur when the presence of human beings is detected in the specified area.

1. Click Alarm > Human Body Detection.

2.Enable human body detection by selecting the check box

Click U, and then draw detection area.

Note:

Only one detection area is allowed for each camera.

4.Set detection sensitivity. The higher the sensitivity, the more likely a human body will be detected.

5.Click right to Trigger Actions and set action(s) to trigger. For more details, see Alarm-Triggered Actions.

6.(Optional) Click right to Arming Schedule and then set the time when actions will be triggered.

7.Click Apply to save the settings.

Video Loss

A video loss alarm occurs when the NVR loses video signals from a camera. Video loss alarm is enabled by default.

1.Click Alarm > Video Loss. To disable video loss alarm for a channel, click , which then changes to .

2.Click under Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

NOTE!

Video loss alarm cannot trigger recording, preset, preview (live
view) and snapshot actions for the current camera.

3.Click under Arming Schedule and then set the time

when actions will be triggered.

4.(Optional) Click Copy to apply the same settings to other

cameras.

Alert

The NVR reports an alert when an event occurs in the system. The following are some alerts and their definitions in the system.

•Running Out of Space: Less than 10% of disk space remains.

•Space Used Up: No disk space.

•Disk Offline: A disk is not properly connected or is damaged.

•Disk Abnormal: A disk can be detected but cannot be

accessed.

•Illegal Access: A failed login attempt for a username that does not exist or a password that is incorrect.

•Network Disconnected: Network connection is lost.

•IP Conflict: Devices on the network use the same IP address.

•Recording/Snapshot Abnormal: Storage resource cannot be found, for example, when all hard disks are removed, or when there is no disk in disk group 1 (see Disk Group for more information).

Perform the following steps to configure an alert:

1.Click Alarm > Alert.

2.Select an alert type, select the desired actions, and then select the camera(s) for which you want to enable alarm output.

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3.Click Apply to save the settings.

Buzzer

The buzzer can be triggered by alarms to alert the user. Follow the steps to set how long the buzzer will buzz after it is triggered.

1. Click Alarm > Buzzer.

2.Set the duration as needed. The range is from 1 to 600 seconds.

3.Click Apply to save the settings.

Alarm-Triggered Actions

An alarm can trigger actions, for example, buzzer, recording, and preview. The supported actions may vary with NVR model.

Alarm-Triggered Buzzer

The NVR makes a buzzing sound when an alarm occurs.

Alarm-Triggered E-mail

The NVR e-mails an alarm message to a specified email address when an alarm occurs.

Alarm-Triggered Pop-up Window

A window pops up when an alarm occurs.

Alarm-Triggered Recording

The NVR records video from a specified camera when an alarm occurs.

Alarm-Triggered Snapshot

The NVR takes a snapshot when an alarm occurs.

Alarm-Triggered Preset

A PTZ camera rotates to a preset position when an alarm occurs.

Alarm-Triggered Preview

The NVR plays live video in full screen when an alarm occurs.

Alarm-Triggered Alarm Output

The NVR outputs an alarm to trigger actions by a third-party device when an alarm occurs.

Manual Alarm

Manual Alarm Output

Follow the steps to trigger or clear an alarm output manually.

1.Right click and select Manual > Manual Alarm.

2.To trigger an alarm output manually, select the desired channel and then click Trigger. To clear an alarm output manually, select the desired channel and then click Clear.

Manual Buzzer

Follow the steps to stop the buzzer manually.

1.Right click and select Manual > Buzzer.

2.Select the buzzer (in Started status) and then click Stop.

10 vca

VCA Configuration

Basic Configuration

Click VCA > VCA Config. The Basic page is displayed. Select the camera and then select Save VCA Images if you want to use the VCA search function.

Face Detection

Face detection is used to detect human faces in a specified surveillance area.

1. Click VCA > VCA Config > Face Detection.

3.Select the camera and then select Enable Face Snapshot.

4.Select the detection area. You may choose full screen or specify an area to detect. If you select Specify Area, click Draw Area and then draw a detection area using the mouse.

5.Set face detection sensitivity. The higher the sensitivity, the

more likely a face will be detected.

Note:

The lower the sensitivity, the less likely a side face or blurring face will be detected. Adjust detection sensitivity as needed to achieve optimal effects.

Configure trigger actions. Click right to Trigger Actions

and set action(s) to trigger. For more details, see Alarm-

Triggered Actions.

6.Configure an arming schedule. Click right to Arming

Schedule and then set the time when actions will be triggered.

7.Click right to Advanced, and complete the settings.

•Set the total number of snapshots to take for a face during the detection. Up to 30 snapshots are allowed.

•Set the maximum and minimum face width. Face width in the picture within this range will be detected. The larger the range, the more likely a face will be detected. Adjust the width as needed to achieve optimal effects.

Intrusion Detection

Intrusion detection is used to detect objects entering specified area(s) and trigger actions as needed.

1.Click VCA > VCA Config > Intrusion Detection.

2.Select the camera and then select Enable to enable intrusion detection.

3.Draw detection areas on the screen and set detection rules including sensitivity, threshold and percentage. Up to four areas are allowed. The threshold means the minimum length of time an object stays in the detection area(s). The percentage means the proportion of target object size to the size of the detection area. An alarm occurs when the threshold or the percentage is exceeded.

4.Click ^ right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

5.(Optional) Click ^ right to Arming Schedule and then set the time when actions will be triggered.

6.Click Apply to save the settings.

Cross Line Detection

Cross line detection is used to detect whether any object crosses a virtual line on the screen and trigger alarms as needed.

1. Click VCA > VCA Config > Cross Line Detection.

2. Select the camera and then select Enable to enable cross line

detection.

3.Draw detection line(s). Up to four are allowed. Set detection rules, including entrance direction, sensitivity.

4.Click right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

5.(Optional) Click right to Arming Schedule and then set the time when actions will be triggered.

6.Click Apply to save the settings.

Audio Detection

An audio detection alarm occurs when a camera detects a sudden change in sound volume.

1.Click VCA > VCA Config > Audio Detection.

2.Select the camera and then select Enable to enable audio detection.

3.Click right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

4.(Optional) Click right to Arming Schedule and then set

the time when actions will be triggered.

5. Select a detection type and adjust the settings as needed.

Detection Type	Description
Sudden Rise	An alarm occurs when the rise of volume exceeds the set value.
Sudden Fall	An alarm occurs when the fall of volume exceeds the set value.

Detection Type	Description
Sudden Change	An alarm occurs when the rise or fall of volume exceeds the set value.
Threshold	An alarm occurs when the volume exceeds the set value.

6. Click Apply to save the settings.

People Counting

People counting is used to count people entering or leaving an area. Only certain NVR models support this function. This function cannot be used at the same time with other VCA functions (face detection, intrusion detection, cross line detection, defocus detection and scene change detection).

1. Click VCA > VCA Config > People Counting.

2.Select the camera and then select Enable Shoulder Demarcation. Draw a virtual line on the screen to set the minimum width of detection. People narrower than the set width will be ignored.

3.Click the Draw button and then draw rules on the left. Set entrance direction and sensitivity as needed.

4.By selecting Enable Clear by Schedule, you can have people

counting OSD reset at a specified time every day. You may also click Clear Counting Result to clear the OSD immediately. Resetting people counting OSD only changes the OSD. It does not change report statistics.

5.Click Apply to save the settings.

Defocus Detection

Use defocus detection to check whether the camera focuses properly.

1.Click VCA > VCA Config > Defocus Detection.

2.Select the desired camera and then select Enable to enable defocus detection.

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3.Click right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

4.(Optional) Click right to Arming Schedule and then set

the time when actions will be triggered.

5.Set detection sensitivity and then click Apply to save the settings.

Scene Change Detection

Use scene change detection to detect the change of surveillance environment caused by external factors such as intentional rotation of the camera.

1.Click VCA > VCA Config > Scene Change Detection.

2.Select the desired camera and then select Enable to enable scene change detection.

3. Click

right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

(Optional) Click ^

right to Arming Schedule and then set

the time when actions will be triggered.

5. Set detection sensitivity and then click Apply to save the settings.

Auto Tracking

Auto tracking detects moving objects in the scene and automatically tracks the first object detected.

1.Click VCA > VCA Config > Auto Tracking.

2.Select the desired camera and then select Enable to enable auto tracking.

Click right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

4.(Optional) Click ^ right to Arming Schedule and then set the time when actions will be triggered.

5.Set tracking mode (currently only Panoramic). Set tracking timeout and zoom ratio.

NOTE!

•Tracking Timeout(s) means the maximum length of time the camera tracks an object automatically. The range is 1-300 seconds and the default is 30 seconds. When the tracking timeout is over, the camera stops tracking and restores the original scene and status.

•Zoom means zoom ratio and includes Auto (default) and

Current Zoom. Auto means the camera automatically adjusts the zoom ratio according to the tracking distance and thus captures more details on the tracking object; Current Zoom means the camera maintains the original zoom ratio during tracking and thus attends to the whole scene.

6.Click Apply to save the settings.

Object Left Behind

Detect object left behind in specified areas and trigger an alarm.

1. Click VCA > VCA Config > Object Left Behind.

2. Select the camera and select Enable to enable detection of

objects left behind.

to draw detection areas.

NOTE!

When drawing a detection area, you can use up to 6 points to
specify the area. Up to 4 detection areas area allowed.

4.Set sensitivity and time threshold:

•Sensitivity: The higher the sensitivity, the more likely

an object left behind will be detected.

•Time Threshold: An alarm will be triggered when the length of time an object is left behind in a detection area exceeds this value.

5.Click right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

6.(Optional) Click right to Arming Schedule and then set the time when actions will be triggered.

7.Click Apply to save the settings.

Object Removed

Detect object removed from specified areas and trigger an alarm.

1.Click VCA > VCA Config > Object Removed.

2. Select the camera and select Enable to enable detection of

objects removed.

Click

to draw detection areas.

NOTE!

When drawing a detection area, you can use up to 6 points to
specify the area. Up to 4 detection areas area allowed.

4.Set sensitivity and time threshold:

•Sensitivity: The higher the sensitivity, the more likely

an object will be detected.

•Time Threshold: An alarm will be triggered when the length of time an object is missing in specified areas exceeds this value.

5.Click right to Trigger Actions and set action(s) to trigger.

For more details, see Alarm-Triggered Actions.

6.(Optional) Click right to Arming Schedule and then set

the time when actions will be triggered.

7.Click Apply to save the settings.

VCA Search

VCA means Video Content Analysis. VCA search searches VCA data including behavior, human face, and people counting. Only certain NVR models support this function. You need to select Save VCA Images under VCA > VCA Config > Basic before using behavior search and face search functions.

Face Search

Use face search to search for recordings triggered by detected faces.

1.Click VCA > VCA Search > Face.

2.Select cameras, set a search period, and then click Search. Search results are displayed.

3.View search results in a chart or table. Back up search results (including images and recordings) as needed. To view videos recorded when the face was detected (around 10 seconds before and after), click the play button. The following shows an example.

Vehicle Search

Search vehicle snapshots based on vehicle control events.

1.Click VCA > VCA Search > Vehicle.

2.Select the camera, set the time range, license plate number, vehicle color, and plate number.

3.Click Search.

3» Note:

Double click to zoom in on the snapshot.

Behavior Search

Use behavior search to search for recordings triggered by detected behaviors including cross line and intrusion.

1.Click VCA > VCA Search > Behavior.

2.Select camera(s), set a search period, select a search type, and then click Search. Search results are displayed.

3.View search results in a chart or table. Back up search results (including images and recordings) as needed. To view videos recorded when the behavior was detected (around 10 seconds before and after), click the play button.

People Counting

Use people counting to count people entering and/or leaving an area during a specified period (day, week or year).

1.Click VCA > VCA Search > Counting.

2.Select the camera, counting type (people entered or left), report type (daily, weekly, monthly or yearly), set a time period, and then click Count. Search results are displayed. You may choose to display search results in a chart or table. When you click a bar, statistics of the selected camera(s) are displayed

3.(Optional) To save the counting statistics to a connected USB storage device, click Backup.

Heat Map

Heat map is used to monitor passenger flow in specified area and to display the data in the form of an image by using warm-to-cool color spectrums. The warmer the color, the higher the density of the passenger flow.

1.Click VCA > VCA Search > Heat Map.

2.Select the camera and the report type, then click Count.

Click Backup to export the counting statistics to a storage
device.

11 Network Configuration

Network configuration is required if your NVR operates in a network shared by other devices.

NOTE!

The default IP address is 192.168.1.30 for NIC 1 and 192.168.2.30
for NIC 2.

Basic Configuration

TCP/IP

1.Click Network > Basic.

2.Set the network parameters as needed. DHCP is enabled by default.

You can choose a working mode if the NVR has two NICs:

•Multi-address mode: The two NICs work independently

and can be configured separately. Either NIC can be chosen as the default route; data will be forwarded through this NIC when the NVR connects to the extranet.

•Load balance mode: The two NICs are bound to the same IP address and work together to share network traffic.

•Net fault-tolerance mode: The two NICs are bound to the same IP address. In cases where one NIC fails, the other takes over service seamlessly from the faulty one to ensure network connectivity.

3. Click Apply to save the settings.

NOTE!

•For an NVR with multiple NICs, you can configure the NICs and choose a default route (currently NIC1).

•If your NVR has a PoE port or a switching port, you can configure an internal NIC IPv4 address.

CAUTION!

•If you switch the working mode, the enabled 802.1x and ARP protection will be disabled automatically.

•The valid MTU ranges from 576 to 1500 (1280-1500 for IPv6). To use IPv6, make sure the NVR and PC can connect to each other using IPv6 addresses. To view live or recorded videos, make sure the IPv4 addresses are also connectable.

P2P

The NVR allows access from the cloud website or from the mobile

surveillance app. You need to sign up for a cloud account at www.star4live.com first.

1.Click Network > Basic > P2P.

2.P2P is enabled by default.

3.To add the NVR to cloud at the cloud website: Log in to your account at www.star4live.com and then add the NVR by entering the register code and device name.

4.To add the NVR to cloud using the app: Scan the QR code with the app. You need to download and install the app on your mobile phone first. Contact your dealer for details.

NOTE!

•You may access the NVR through cloud if the device status is Online. The username is your cloud account name, and the device name is the name you entered at the cloud website.

•If the device is offline, the possible causes will be displayed for your reference.

•To delete the NVR from cloud, click Delete.

5.Click Apply to save the settings.

DDNS

If your NVR is connected to the Internet through PPPoE, the IP address of the network changes every time it connects to the ISP server without your awareness. This is inconvenient when you remotely access your NVR with an IP address. To avoid this issue, you can register with an DDNS server to obtain a domain name for your NVR and then access your NVR by visiting the domain name instead of an IP address (http://DDNS server address/NVR’s domain name) using a web browser.

1.Click System > Network > DDNS.

2.Enable DDNS, select a DDNS type, and then complete other settings.

•If the DDNS type is DynDNS or No-IP, enter the domain name, username and password. The domain name is the one that you successfully registered at a domain name registration website (e.g., DynDNS). The username and password are those of the account you registered at the domain name registration website (e.g., DynDNS).

J Enable DDNS

DDNS Type

Server Address

Port

Domain Name

Username

Password

Confirm

DynDNS

members.dyndns.org

•If the DDNS type is MyDDNS, enter a valid domain name for your NVR and then click Test to see if the domain name is available.

3.Click Apply to save the settings.

Port Mapping

Two port mapping methods are available:

•Universal Plug and Play (UPnP)

•Internal and external mapping

UPnP

UPnP enables the NVR to discover other devices on the network and establish network services such as data sharing and communication.

To use UPnP in your NVR, enable UPnP in the connected router. With UPnP enabled for Network Address Translation (NAT), the ports on the NVR can be mapped automatically to the router, and computers can access your NVR from outside the LAN.

1.Click Network > Basic.

2.UPnP is enabled by default. Select the desired mapping type from the drop-down list. To map ports manually, select Manual and then set external ports for the router.

NOTE!

•Automatic mapping (Auto) is recommended. Ports will
conflict if not configured properly.

•For an NVR with multiple NICs, port mapping should be configured based on the NIC specified as the default route.

3. Click Refresh and check that Active is displayed for these

ports under UPnP Status.

4. Click Apply to save the settings.

Manual Port Mapping

If your router does not support UPnP, configure the internal and external ports manually.

NOTE!

•The principle of port mapping is that the internal and
external ports of the NVR are consistent with that of the
router.

•Some routers may require the same internal and external ports for the NVR and the router.

1.Click Network > Basic.

2.Select Manual for Mapping Mode, and then set external

ports manually.

100

3.Click Apply to save the settings.

NOTE!

After port mapping is completed, you can access the Web client of your NVR by entering the following information in the address bar of your web browser: router’s WAN port IP address: external HTTP port. For example, if 10.2.2.10 is the IP address and 82 is the HTTP port, then you enter http://10.2.2.10:82.

Q Enable Port Mapping	.	.
Mapping Mode	OUPnP	‘•’ Manual
HTTP Port	50722	.
RTSP Port	554	.
HTTPS Port	443	.

Platform Configuration

SNMP

Use SNMP to connect to a platform and obtain system time.

1. Click Network > Platform. Select Enable SNMP.

I 3 Enable SNMP

2. Select an SNMP type.

101

•Snmp V2: Set Read Community Name and Write Community Name, which are used by the platform to read data on NVR.

•Snmp V3: Set authentication password (for the platform to access the NVR) and encryption password (for encrypting data sent from the NVR to the platform).

3. Click Apply.

Alarm Service

Use this function to send alarm signals to an external alarm device (for example, alarm control panel) when an alarm or an alert occurs on the NVR.

1.Click Network > Platform > Alarm Service.

I I Enable Alarm Service

Server Address

SIP Server Port

192 . 168 . 1 . 1

445

2.Select Enable Alarm Service, and set the server address and SIP server port.

NOTE!

The NVR only sends alarm signals when an alarm or alert occurs;
users need to implement alarm receiving and reporting for the
external alarm device separately.

Video&Image Database

1. Click Network > Platform > Video&Image Database.

102

Use the default database ID and port. Click

to set camera

ID.

Video&lmage Database Camera

Camera D4

Camera ID |34020000001210000059

OK Cancel

3.Click OK.

4.Log in to the camera’s Web interface and complete settings on Setup > Config Management > Photo Server. The settings may vary depending on the platform communication type you choose. Some settings are described below.

•TMS Server: IP address of the NVR

•TMS Server Port: Database port configured on the NVR.

•Platform Communication Type: Choose the correct type.

•LPR ID: Database ID configured on the NVR.

•Device ID: Camera ID configured on the NVR.

•Platform Access Code: Use the default setting.

•Username: Use the default setting.

103

5.Click Save. Check management server status in the page’s lower left corner. A green icon means the camera is connected to the Video&Image database. Now configuration on the camera is complete.

Vehicle Control

Vehicle control allows you to view license plate recognition results. To use this function, you need to configure in Video&Image Database, add plate list, and set vehicle monitoring task.

Video&Image Database

See Video&Image Database for details.

Add Plate List

1.Click VCA > Vehicle Control > Plate List.

Note:

Click

to add a plate list.

DefaultList is created by default. Click

to modify the list name.

3. Add plate number(s) to plate list.

104

•To add a single plate, click Add, and then enter the plate number in the window displayed.

•To batch add plates, click Export Template to export the template to a USB storage device first. Then edit the list, and click Batch Import to import the edited file.

After importing is completed, click Cancel to return to Plate List.

Note:

The import failures and the causes are displayed in Import Status
window. No result in the window means all plate numbers are
exported successfully.

105

Add Vehicle Monitoring Task

1.Click VCA > Vehicle Control > Vehicle Alarm Control.

2.Click Add to add a monitoring task.

3. View license plate recognition results.

•

In preview window, click

on the screen toolbar.

•Right click and select Preview Mode > Smart.

Note:

display content.

•To exit smart mode, right click and select Preview Mode > Normal.

Video&Image Database Server

Video&Image database server is used to connect to an upper platform for unified management of face and plate data.

1.Click Network > Platform > Video&Image Database Server.

106

I Enable Video&lmage Database Server

Server Address .

Server Port 5073

Username admin

Password I •••••

2.Select Enable Video&Image Database Server, and complete the settings.

Note:

The server address, port number, username and password
should be consistent with those configured on the platform.

Advanced Configuration

PPPoE

The NVR allows access through Point-to-Point over Ethernet (PPPoE).

1.Click Network > Advanced > PPPoE.

2.Enable PPPoE by selecting the check box.

3.Enter the username and password provided by your Internet Service Provider (ISP). Network information including IP address appears when dial-up succeeds.

NOTE!

If your NVR has multiple NICs, PPPoE dial-up will be implemented
through the NIC specified as the default route.

4.Click Apply to save the settings.

107

Port

Normally the default port numbers need no modification. This function is mainly used together with the port mapping function. See Port Mapping for more details.

1.Click Network > Advanced > Port.

2.Configure ports as planned. Each port number must be unique.

HTTP Port 80

RTSP Pori 554

HTTPS Port 443

rtsp://:/unicast/c

RTSP URL Formal

«channel number*: 1-n

«stream type*: 0(main stream) or l(sub stream)

NOTE!

•A valid port number ranges from 1 to 65535, among which
21, 23, 2000, 3702 and 60000 are reserved.

•An RTSP URL can be used to view live video of a channel of
the current NVR from another NVR. See Option 5 in Adding
an IP Device for more information.

3.Click Apply to save the settings.

After Email is enabled as a triggered action (in Trigger Actions windows) and configured properly, the NVR sends an email notification to specified email address(es) if an alarm occurs within the time period(s) set in the arming schedule. The email contains basic alarm information such as alarm type, alarm time, camera ID, and camera name, etc.

Before using this function, make sure the NVR has a functional connection to an SMTP server with which you have a valid email

108

account. Depending on the intended recipients, a connection to the Internet may be required.

Only certain NVR models support this function.

1.Click Network > Advanced > Email.

2.Configure the related parameters. If server authentication is required, you need to enter the correct username and

password. Click Test to send a test email.

O Enable Server Authentication

Username

Password

SMTP Server

SMTP Port 25

•if TLS/SSL is enabled, use 25 first, and 587/465 as an alternative.

Sender Name

Sender Address

Select Recipient Recipient 1 ’

Recipient Name

Recipient Address

Arming Schedule

•Attach Image

Snapshot Interval 2s

NOTE!

•Enter a valid SMTP server address and port number, and then select Enable TLS/SSL if required.

•Select Attach Image if you want snapshots to be sent via email. Make sure Email and snapshot have been enabled in the Trigger Actions window.

•Only certain NVR models support image attachment. You may click Test to check whether the email can be sent successfully.

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3.Click Apply to save the settings.

FTP

Use this function to automatically upload images to a preconfigured FTP server. Only certain NVR models support this function.

1.Click Network > Advanced > FTP.

2.Select the check box to enable FTP.

3.Enter the IP address of the FTP server, username and password, remote directory, and upload interval.

NOTE!

•Click Test to verify whether an FTP connection can be established.

•If the remote directory is not specified, the system will create different folders directly by IP, time and camera. You may also specify a remote directly, for example, FTPtest/xxx/xxx, then the system will create the directory first and then create folders by IP, time and camera.

4.Select the desired camera and then click right to Upload Schedule. In the Upload Schedule window, select the desired image type and set time periods.

110

NOTE!

•If you select Event, Motion, Alarm or Video Loss, you also need to configure the corresponding alarm-triggered snapshot. For example, if you select Motion, you need to configure alarm-triggered snapshot (select Motion in the Edit Schedule window).

•To apply the same settings to other days in a week, select the days on the Copy To line.

5.(Optional) Apply the same settings to other cameras by

clicking right to Copy and then selecting desired cameras.

6.Click Apply to save the settings.

NOTE!

To apply the same settings to other cameras, click

right to

Copy, select cameras and then click OK.

Multicast

Multicast can be used to realize live view when the number of

connecting Web clients exceeds the limit the NVR can accommodate.

1.Click Network > Advanced > Multicast.

2. Select the check box to enable multicast, and then enter the multicast IP and port number.

3. Click Apply to save the settings.

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4.Log in to the Web client and set Live View Protocol to Multicast under Setup > Client.

NOTE!

Set the multicast IP correctly. Multicast address is class D address
with the range 224.0.0.0 through 239.255.255.255; some are for
special use:

•224.0.1.0–238.255.255.255 can be used on the Internet.

•224.0.0.0-244.0.0.255: only for use on LAN.

•224.0.0.1: all-hosts group address, which refers to all the

multicast-capable hosts and routers on a physical network.

•224.0.0.2: for all routers on this subnet.

•224.0.0.5: for all OSPF routers.

•224.0.0.13: for all PIMv2 routers.

•239.0.0.0–239.255.255.255 are for private use like

192.168.x.x.

112

12 disk configuration

Disk Management

View disk information, including total and free disk space, disk status, disk type, disk usage, and disk property. admin users can format disks and edit disk property

1. Click Storage > Hard Disk.

2.To add a disk, click Add. In the dialog box displayed, select disk usage (recording/snapshot or backup) and disk type (currently NAS only), enter the server address and directory, and then click Add. Up to eight NAS disks are allowed.

Usage

Type

Server Address

RAID	HDD Qty
RAID 0	2-8
RAID 1	2
RAID 5	3-8
RAID 6	4-8
RAID 10	4-16 (Must be an integral multiple of 2, e.g., 4, 8, 10, etc).
RAID 50	6-16
RAID 60	8-16

Option	Allocated Space	Description
Overwrite	0	The camera shares unallocated space, and its oldest recordings/snapshots will be overwritten when the space is used up.
Overwrite	Other values	The camera’s oldest recordings/snapshots will be overwritten when its allocated space is used up.
Stop	0	The camera shares unallocated space, and its oldest recordings/snapshots will still be overwritten when the space is used up.
Stop	Other values	The camera’s new recordings/snapshots will not be saved when its allocated space is used up.

Seiest OHk	Si oil	*
Toit Typ*	Short	V	.	.	.	.
Toit Statut	*Not tttd*	*Out Temper a tur\|’C)**		34	.	.
Vendot	TOSHIBA	Open	thon T.me(day)	SOI	.	.
Model	TOSHIBA MO04ABA400V	Sell Evaluation		Pan	.	.
firmware Vernon	FRIT	Overt	ill {valuation	Healthy	.	.
ID Attribut« Nome	.	Statut Flag	Threthold	Value	Worn	Raw Value
1 Raw Read Error Rate		Healthy O.OOOfc	SO	100	100	0
2 Throughput.P«Hor	m«nc«	*Healthy 0000$**	SO	100	100	0
3 Spin Up.Tim*	.	Healthy O«OO27	1	100	100	S22«
4 Start.Stop.Count	.	Healthy 0.0032	0	100	100	2S
S Reallocated.Sector	Count	Healthy 0.0033	so	100	100	0

Start Tuna	2019 OS 17 00 00 00	*
(nd Time	2019 OS 17 2)59 59	*
Mam Type	All	*
Sub Type	All Type*	–

Username	Operation Time 2019 05-17 10 1«26	Camera 05	Play	Main Type Alarm	Sub Type Motion Detection Started	Details ■
admin	2019 05-17 10 14 10	.	–	Operation	Quirk Search IP Camera	■
.	2019-05-17 10:17:54	DJ	.	Alarm	Motion Detection Ended	■
.	2019-05-17 10:17:54	03	®	Alarm	Motion Detection Started	■
.	2019-05 17 10 17 26	0)	®	Alarm	Motion Detection Ended	■
.	2019 OS 17 10:17.22	04	.	Alarm	Motion Detection Started	■
.	2019 OS 17 1017 21	04	®	Alarm	Motion Detection Ended	■
.	2019-05-17 10 16 21	0)	.	<	Motion Detec bon Started > 1/452	■ –►

□ No	Hitlory Diagnotit Info	fil» $17«	Modify Tim«
□ 1	NVR log 20190517000000 tgr	241KB	2019 05-17 00 00 00
□ 2	NVR log 20190516000000 tg»	218KB	2019 05 16 00 00 00
□ >	NVR. log 20190515000000 tgz	218KB	2019 05 15 00 00 00
□ <	NVR.log.20190514000000 tg?	204KB	2019 05 14 00 00 00
□ 5	NVR.log.20190513000000 194	204KB	2019 05 1100 00 00
□ *	NVR.log.20190512000000 tgz	201KB	2019 05 12 00 00 00
□ 7	NVR log 20190511000000 tgz	204KB	2019 05 1100 00 00
□ •	NVR Log 20190510000000197	201KB	2019 05 10 00 00 00
□ ’	NVR log 20190509000000 tgi	203KB	2019-05-09 00 00 00
Q10	NVR. log 2019O5OÎOO0OO0 tgz	202KB	2019 05 08 00 00 00
□ 11	NVR. log. 20190507000000 tgz	202KB	2019 05 07 00 00 00

Problem	Possible Cause and Solution
Forgot the login password	Double-click the lower left corner of the login dialog box as admin. A dialog box appears. •Note down the serial number and then contact your dealer for a temporary password. Log in with the temporary password and then reset your password. •Use your mobile surveillance app to scan the QR code (Settings > Forgot Device Password).
The Web plugin (ActiveX) cannot be loaded.	•Close your web browser when the installation starts. •Disable the firewall and close the anti-virus program on your computer. •Enable your Internet Explorer (IE) to check for newer versions of the stored pages every time you visit the webpage (Tools > Internet Options > General > Settings). •Add your NVR’s IP address to the trusted sites in your IE (Tools > Internet Options > Security). •Add your NVR’s IP address to the Compatibility View list in your IE (Tools > Compatibility View Settings). •Clear your IE’s cache.
No images are displayed in live view on the Web interface.	Check if the bit rate is 0Mbps in the live view window. •If yes, check if the firewall has been disabled, and the anti-virus program has been stopped on your computer. •If not, maybe it is because the graphics card driver on your computer is not working properly. Try installing the driver again.

Problem	Possible Cause and Solution
A camera is offline, and No Link is displayed.	Click Maintain > System Info > Camera. The cause is displayed under Status. Common causes include disconnected network, incorrect username or password, weak password, insufficient bandwidth. •Check network connection and network configurations. •If it indicates incorrect username or password, check that the camera password set in the NVR is the one used to access the camera’s Web interface. •If it indicates denied access for weak password, log in to the camera’s Web interface and set a strong password. •If it indicates insufficient bandwidth, delete other online IP devices in the NVR.
The NVR displays live video for some cameras and No Resource for others.	•Set the camera to encode the sub stream, and decrease its resolution to D1. •Set the NVR to use the sub stream first for live view.
A camera goes online and offline repeatedly.	•Check if network connection is stable. •Upgrade the firmware for the camera and the NVR. Contact your dealer for the latest versions.
Live view is normal, but the recording cannot be found.	•Check that a recording schedule has been properly configured. •Check if the time and time zone configured in the NVR are correct. •Check if the hard disk storing the recording has been damaged. •Check if the desired recording has been overwritten.

Problem	Possible Cause and Solution
Motion detection is not effective.	•Check that motion detection is enabled, and the motion detection area is properly configured. •Check that detection sensitivity is properly set. •Check that the arming schedule is properly configured.
A hard disk cannot be identified by the NVR.	•Use the power adapter delivered with your NVR. •Power down the NVR and then mount the hard disk again. •Try another disk slot. •The disk is not compatible with your NVR. Contact your dealer for a list of compatible disk models.
The mouse does not work.	•Use the mouse delivered with your NVR. •Make sure no cable is extended.