Understanding the Basics: What You Need to Know Before Buying

Before diving into the different types of security cameras, it’s crucial to understand some basic but important considerations that will influence your choice.

Identifying Your Security Needs

When considering the installation of a security camera system, the first step is to assess your specific needs. The requirements of a sprawling estate versus a cozy apartment differ vastly. Similarly, a retail business will have different security needs compared to a manufacturing unit. Begin by asking yourself the following questions:

Answering these questions will lay a solid foundation for your search and ensure that you don’t end up with a security camera system that’s either overkill or insufficient for your needs.

Security Camera Buying Guide and How to Choose

Considering the Location

The location where the cameras will be installed plays a pivotal role in your decision-making process. Indoor cameras differ significantly from outdoor cameras, particularly in terms of durability and weather resistance. If you’re considering outdoor surveillance, ensure the cameras are weatherproof and have adequate night vision capabilities.

Exploring Security Camera Technologies

When choosing a security camera, it is critical to understand the differences and similarities between IP security cameras and HD over coax security cameras to select the right type for specific needs.

What are IP Security Cameras?

IP (Internet Protocol) security cameras are digital video cameras that use networks to transmit image data and control signals over an IP network. These cameras can be directly accessed from a network connection, making them highly versatile for a variety of settings.

Advantages of IP Security Cameras

High Resolution: IP cameras are known for high-resolution images, which can go up to 4K resolution, allowing for clearer and more detailed images.

Scalability: They are highly scalable as one can easily add more cameras to the existing network without significant infrastructure changes.

Remote Accessibility: IP cameras can be accessed and controlled remotely, making it possible to monitor footage from anywhere in the world via the internet.

Disadvantages of IP Security Cameras

Cost Factors: They tend to be more expensive than other types, both in terms of initial setup and maintenance.

Network Dependency: These cameras require a stable network connection, which can be a limitation in areas with poor connectivity.

What are HD Over Coax Security Cameras?

HD over coax security cameras transmit high-definition video over coaxial cable. These cameras are an upgrade from the traditional analog CCTV systems, providing better resolution and clarity without the need for new cabling infrastructure.

Advantages of HD Over Coax Security Cameras

Cost-effectiveness: Generally less expensive than IP cameras and utilize existing coaxial cable setups.

Ease of Installation: They are relatively easy to install, especially if replacing existing analog systems.

Reliability: Less dependent on network bandwidth and do not suffer from network-induced lag.

Disadvantages of HD Over Coax Security Cameras

Limited Resolution: While improved over analog cameras, their resolution does not compare to the high levels achievable by IP cameras.

Scalability Issues: Adding more cameras often requires additional DVRs (Digital Video Recorders), which can complicate the system.

Comparing Video Quality and Resolution

When it comes to resolution, IP cameras generally offer more with options going up to 4K, whereas HD over coax typically maxes out at 1080p. This makes IP cameras a better choice for scenarios where detail is critical.

Comparing the Cost Implications

IP cameras have a higher upfront cost primarily due to the need for networking equipment and possibly, higher quality cabling. However, HD over coax cameras often involve less expensive equipment but might incur more costs if extensive cabling is needed.

Remote Access Capabilities

Both IP camera systems and HD over coax camera systems excel in remote access as they can be configured for view from any location thru PC, cell, or tablet through the internet. 

Use Case Analysis

For large, expanding facilities or highly detailed surveillance needs, IP cameras would be more suitable. In contrast, HD over coax cameras are well-suited for smaller setups or where budget constraints are significant.

Future Trends in Security Cameras

The future likely holds further enhancements in camera resolution and network capabilities for IP cameras, and continuous integration of advanced analytics. HD over coax might see improvements in compression and transmission to allow for higher resolutions.

Both IP and HD over coax security cameras offer distinct advantages and disadvantages. Your choice should depend on your specific needs, budget, and desired scalability. Understanding these aspects will guide you in choosing the most suitable type.

Exploring Types of Security Cameras

With a basic understanding of what to consider before purchasing, let’s delve into the most popular types of security cameras available on the market.

Dome Cameras

Dome cameras are named for their dome-like shape, making them more discreet than other types. They’re excellent for indoor use, especially in retail or commercial settings, where they can blend in with the decor while providing a wide viewing angle.  In addition, most of our dome cameras are also vandal resistant.

Bullet Cameras

Bullet cameras are long and cylindrical. They are typically used outdoors, mounted on walls or ceilings. These cameras are known for their strong night vision capabilities and long-distance viewing, making them ideal for monitoring large areas like backyards or parking lots.  Whether you need a wide angle or a zoom we have the perfext bullet security camera for you. 

Wireless vs. Wired Cameras

Another crucial consideration is whether to go for wireless or wired cameras. Wireless cameras offer flexibility in placement and are generally easier to install. However, they depend on your Wi-Fi signal’s strength and can be more susceptible to interference. On the other hand, wired cameras require a more complex installation process but provide a more stable and reliable connection, making them well-suited for extensive surveillance systems.

Smart Cameras

Smart cameras come with features like motion detection, facial recognition, and automatic alerts. These cameras not only record footage but also analyze it, sending you notifications when something out of the ordinary happens. They’re perfect for homeowners who want to stay informed about their property’s security in real time.  We also have specialty cameras such as PTZ, license plate, and fisheye cameras.

Key Features to Look For

Delving deeper into the specifics, here’s what you should look for when shopping for a security camera:

Selecting the right security camera for your home or business requires careful consideration of your specific security needs, the features you value most, and the type of camera that best suits your space. By taking the time to understand the different options available and what each offers, you can make an informed choice that ensures your property is watched over effectively. Remember, the goal is not just to deter potential intruders but to give you the confidence that comes with knowing your space is secure. Whether you opt for a dome camera for your business interior or a bullet camera for outdoor surveillance, ensuring your peace of mind is the ultimate priority.

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Can I add cameras over the network?

Yes, you can add cameras over the network, they do not have to always be connected directly to the NVR. You can use a switch on the network that connected to the same router as your NVR. Please follow these steps to set this up:

Log into the NVR and go to Camera>Camera Management, click on Manual Add, and enter the IP information for the camera. Use the default username: admin password: 123456

Can I connect all the cameras to a switch, then the switch to one of the NVR ports?

No, unfortunately each port on the back of the NVR is only designed for 1 camera. This will only allow about 2 cameras to show up. To use a switch, you’ll have to connect the switch to the same router that the NVR is connected to. Then you’ll proceed to setup the cameras over the network. Please see the Adding cameras over the network FAQ.

Can I use my PC to view my cameras remotely?

Yes, you can use your external IP address to view your cameras and manipulate configuration via Web Browser. Our plug in will only work on Internet Explorer or Mozilla Firefox. Once one of those browsers are open, type in your external IP address in the URL bar. If the port forwarding is done correctly, it should bring you to your NVR log in page. Log in using the same credentials as you would directly on the system. After you’re logged in, click the link to download and install the plug in. Restart the browser and click the “All Main” button on the left-hand side, and it should bring up your camera streams.

LaView NVR setup and user guide

Read Also : LaView DVR User Guide

Can I use port forwarding to setup remote viewing for my NVR?

Yes, you can setup your system via port forwarding. Although, this setup is recommended for more advanced users. You will need to note the IP Address of the NVR/DVR. To obtain this, go to Main Menu>Maintenance>System Info>Network, your IP address will be the IPv4 address at the top. Then you’ll need to log into your router via web browser on a PC. Once logged in, you’ll need to add ports 80, 8000, and 554 to the port forwarding rules. For help with port forwarding for your router, contact the manufacturer or your ISP. There are also guides for a lot of various models of routers here https://portforward.com.

The port forwarding setup should look something like this:

Application   Start     End         Protocol   IP Address

DVR1                 80           80         TCP            192.168.x.x.

DVR2               8000      8000       TCP            192.168.x.x.

DVR3                554         554       TCP            192.168.x.x.

To make sure test the ports on www.canyouseeme.org, and if they are open you can add the information to your phone app.

LaView Net App Setup:

*Make sure Wi-Fi is off on the phone when attempting the remote view.

How do I change the camera names on my system?

To change the camera names go to Menu>Camera Management>Advanced>Basic>IP Camera Name. In that section, you can edit the “Camera Name” Option, please click apply at the bottom before selecting another camera.

How Do I Set up Remote Viewing for My Surveillance System?

Assuming you have the IP address of the NVR/DVR, there is a 4-step process to set up remote viewing. Learn more about remote view camera set-up here.

Are There Any Cameras that Also Allow Me to Monitor the Audio as Well as the Video?

Yes, we have multiple solutions available to our clients. Here is our most popular audio camera.

Does the Surveillance System Come with All of the Wires, Switches, and Accessories I Need?

Yes. The kit comes with everything you need to install the system and begin recording immediately, including  any necessary wire, PoE switch, or AC 12v adapter required for the system to operate.

How far Apart Can I Set up My Wireless Cameras?

The environment, particularly barriers such as cement walls, steel structures, or large trees, play a big role in transmission distance. A wifi camera will typically transmit well for about 150 feet outdoors and 50 feet indoors.

How do I connect my NVR to my Phone?

Please download and use LaView Patrol:

Note: The app set up is done on an Android device, the iPhone set up will be almost identical.

2. Click on the “BACK” button. Tap the “+ Device” option to add a device.

3. Enter IP address information and click “Save”. Your new device will be on the previous screen. To obtain his IP address go to Main Menu>Configuration>Network. Your IP address will be the “IP address”. (Please note: This setup will only work inside the local network. To enable remote viewing, setup port forwarding and use your WAN IP address from your network. See port forwarding instructions.)

4. Select new device and choose the channels you wish to see, click the Play/Live button.

How Do I find my system’s IP address?

To find your system’s IP address go to Main Menu>Configuration>Network. The IP Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually it’s a bad ethernet cable or the cable is not plugged in properly to either the NVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

Do I Need Internet to Activate My Wireless Security Camera System?

Not exactly. You can set up your wireless security camera system without any internet at all, as this is not a requirement to begin recording. In order to access remote viewing on your mobile devices, you will need a live internet connection.

Does the Surveillance System Come with All of the Wires, Switches, and Accessories I Need?

Yes. The kit comes with everything you need to install the system and begin recording immediately, including  any necessary wire, PoE switch, or AC 12v adapter required for the system to operate.

Are There Any Cameras that Also Allow Me to Monitor the Audio as Well as the Video?

Yes, we have multiple solutions available to our clients. Here is our most popular audio camera.

What are the Advantages of Installing a Wifi Security Camera System?

A wifi security camera system is significantly easier to install than a traditional system, because there is no need to run special wires to each wifi camera. This not only helps the day of installation, but also allows clients to position cameras in places they might not otherwise be able to place them.

How Do I format my HDD?

To format your HDD you’ll need to go to the Main Menu>System>Storage>Management Tab. Once in the HDD menu, highlight the HDD information. Then click on “Format” at the bottom. Please note this will delete all information off the HDD.

How do I playback my recordings?

To playback videos go to Main Menu>Playback. In that section choose your camera(s) on the right-hand side. Then double click any of the days on the calendar. This should automatically start playback for that day. Use the bar at the bottom to jump to a specific time during that day.

How Do I set up my recording schedule?

To set the recording schedule you’ll need to go to Main Menu>Configuration>Schedule>Record Plan. In that section, you’ll have access to each channel’s recording schedule. The camera’s will automatically start and stop, recording, at desired times. If you want to set up only motion recording to each camera, select “Setting” on the right-hand side for the desired day. Choose MD for Motion Detection for the day and set a desired time, if not all day. Then you can copy the schedule to other days at the bottom. Click apply then ok, then apply again. You can now click copy at the bottom and copy the schedule to other channels as well. Or choose another channel at the top to setup a different schedule.

How Do I upgrade my system’s Firmware?

Make sure to download your firmware from our website here: https://www.laviewsecurity.com/cms/download/

Once the file is downloaded, extract the file and place it onto a flash drive. Then connect the flash drive to a USB port on the NVR.
Please go to Main Menu>System>Maintenance>Version and select upgrade. Choose your Firmware file from the list.

How to I download videos off my NVR?

To download video footage you’ll need a flash drive inserted into one of the USB ports on the system. Then go to Main Menu>Backup. Once in the Backup page, you’ll need to select the USB device from the list. Then click on “Backup” at the bottom and you’ll have the file selector screen show up. Make sure AVI is checked, then proceed to backup. You can select a specific channel along with date and time you want to backup. Click on Add, then the list should update. Each file will have a start and end time. Check mark the files desired for back up and click backup at the bottom. Once the progress bar finishes, you now have the files on your USB drive.

I forgot the password for my system, how do I reset it?

Please email us at info@laviewusa.com to reset the password for this system. In the email please mention you need a password reset along with the model number and date that displays on the main view of the system. A technician will reply with some instructions and a temporary password for your system.

I have port forwarding setup, but my external IP address keeps changing. Can I fix this?

Yes, you can either contact your ISP and ask them for a static IP address or setup a DDNS. LaView does offer a free DDNS service that you can setup with these instructions:

To set up a DDNS please go to www.laviewddns.com and register.

After registering and creating your domain name we need to enable the DDNS feature.

Please go to Main Menu>App Center>DDNS.

Enable DDNS: √ (Checked)

DDNS Type: Laview

Domain Name: “yourdomainname”.laviewddns.com (“yourdomainname” is the name you created don’t use that or the “ “)

User Name: your email account used for www.laviewddns.com

Password: password used for www.laviewddns.com

Server IP: Laviewddns.com

Port: 8000

Please note, in order for the DDNS to work, port forwarding must be setup. You can now use your Domain name to access your system instead of IP.

I have some trees in my yard that are triggering my motion detection. How can I fix this?

You can setup areas for your motion recording within the camera’s configuration. Go to Main Menu>Configuration>Alarm>Set Area “Setting”. In that section, you’ll have a preview of one of the camera along with a red grid over it. You can clear the area and only draw specific areas with motion detection. Or you can just remove the areas by clicking and dragging over the red boxes. Everything in red will trigger motion, anything clear will not.

Which mobile app do I need?

-If you have DVR starting from LV-N52xxxx please download “LaView Patrol”

-If you have DVR starting from LV-N9xxxx, LV-D11xxxx, LV-D21xxx, or LV-T94xxxx, please download “LaView Net”

-If you have DVR starting from LV-D04xxxx, or LV-D51xxxx  please download “LaView Mobile”

The system worked seamlessly until last week when it suddenly shut off and now won’t come back on

Would suggestion you follow the instruction below for troubleshooting,

1.Please ensure the cameras are connected, would suggest you to connect them directly to the PoE ports at the back of the system.

2.At the day time, try to cover the camera lens with your hands to see if there is a IR red light on the problematic cameras. And please also check if the camera goes hot when it is connected.

3.The camera appears not to get powe if there is no light and heat. We will need to check if it is the camera/port/cable issue.

1.At first, please switch the problematic camera to the workable PoE ports to test. You can also go to your PoE Configuration setting to check the power.

2.If it still doesn’t work with another port, please exchange the cable to check again. If possible, you can also add the camera to another system to confirm the problem.

Please contact our support team for further support if it does not help.

What should I do if I connect a LaView Saturn Camera to LV-N96, LV-N95, LV-N98 series NVR but only get 720P maximum resolution in main stream?

If you only get 720p in mainstream, it means the IP camera is set to H.265. Please use the following instruction to switch the camera to H.264 compression.

What features are LaView Saturn Series Camera compatible with LaView (LV-N95, LV-N96, LV-N98, LV-N99) Series NVR?

LaView Saturn Series IP Cameras have many great features designed to work with LaView Saturn Series NVR. If you already have a LaView NVR and wish to add a LaView Saturn IP Camera, you can do so using this instruction. However, we recommend using LaView Saturn Series IP Cameras with a LaView Saturn Series NVR for best performance.

The following features of LaView Saturn IP Camera are compatible with LaView Series NVR:

The following features may NOT be compatible

How to reset LaView Saturn IP Camera

3. Press and hold the reset button for at least 5 seconds until the camera restarts, and then the camera will be restored to factory default settings.

How to connect a LaView Saturn Series IP Camera to a Non-Saturn Series NVR

5a. If you are connecting the camera to the NVR PoE port, set up the Target IP to 192.168.254.xxx (xxx being a random number from 2-254), and Gateway to  192.168.254.1, Subnet Mask 255.255.255.0. Then unplug the camera from the PoE switch or Router and connect it to the NVR using Cat5e cable.

5b. If you are connecting the camera via LAN, use DHCP or set up the IP address to your network range. For example: Target IP 192.168.0.217, Subnet 255.255.255.0, Gateway 192.168.0.1

6. Go the NVR Menu => Camera => Camera.

7. Click on the channel which the camera is connected to (ie if the camera is connected to port 3 on the back of the NVR, click on channel 3). If you are connecting the camera via LAN, Click on any unused channel.

8. Change ‘Plug and Play’ to ‘Manual’ and enter the camera IP address (192.168.254.xxx or 192.168.0.217 as in previous example)

9. Change protocol to ONVIF and Management port is 80

10. Enter user name and password you set up when you activated the camera in step 3.

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Upgrading your security system is essential, whether for residential or business purposes. The following guide will help you understand why you need to upgrade your outdated security camera and recording system, along with the best options for upgrading your system.

Why You Need to Upgrade Outdated Security Camera System

Why is it so important to upgrade your security system? The following are the most significant reasons to upgrade your security camera and overall system as soon as possible.

Digital is replacing analog security systems:

While some systems still use analog, analog systems are no longer as common due to advances in digital technology such as IP camera systems. Digital IP camera systems have benefits such as being more cost-effective, having higher data retention rates, and so on. Older analog systems are beginning to reach the end of their technology life and will likely be obsolete within the next decade.

IP camera systems have a more stable end result:

When compared to previous old security system cameras, IP camera systems provide a much higher-end video result. This is due to features available in new security camera products, such as more advanced zoom options, automatic image stabilizing, and more. When it comes to providing security footage, you definitely want to ensure that your surveillance system is securing the highest result possible.

IP camera systems have a more stable end result:

IP CCTV modern technology solution comes with the unique ability to connect to other types of modern technology. Many modern IP camera solutions can be integrated with other platforms, allowing you greater control over the system and a range of other useful options. 

Camius offers multiple customized plug-n-play IP camera systems:

 IP Camera Solutions:

When you’re ready to upgrade your security camera system and leave behind your outdated technology, you will want to consider what features or specifications meet your needs. The following are some popular IP camera solutions that you should consider.

IP Security Camera System Features:

Do you need any additional security features aside from camera monitoring? Some surveillance audio-video products, like the PoE Spotlight Security Camera, offer broad features that include: 2-way audio capabilities, motion sensors, built-in microphone, speaker, and even siren options; motion-activated bright spotlights; wide-angle lens for better coverage; color-based night vision; intrusion detection based on perimeter guidelines; and weatherproofing.

Wiring:

The Camius PoE security camera system requires a single network wire to run power, video, and audio. Such simple wiring makes the whole installation hassle-free and straightforward.

Connectivity:

You will also want to consider how easy it is to connect your new security camera to various security systems. The Camius PoE camera, for instance, comes with a unique “plug and play” connection which allows for quick, simple connections to the accompanying hybrid digital and network video recorder. 

Apps and Portability:

Camius security camera system options come with the Camius View app (Camius View (iOS) & Camius View (Android)), which provides access to all of your Camius security camera system directly on your smartphone. If you purchase IP security cameras with 2-way audio, that feature is also accessible through your smartphone app; you can even navigate features such as spotlights and a siren from the app. You can set up your security system push notifications based on video loss, detection, storage error.

Camius DVR installation and user guide

Read More : iDVR-PRO HD CCTV DVR Setup

Camius 4K NVR solutions:

With each Camius Network Video Recorder, you get a reliable, easy-setup solution that brings out the best in Camius advanced IP cameras for business and home security. 

Camius PoE security cameras:

Camius PoE camera range is comprehensive and meets various demands. Power over Ethernet technology, PoE for short, allows a PoE IP camera to power up with a network cable, giving the IP camera direct network access. Besides a stable network connection, PoE makes camera installation easier by requiring a single wire.

With a team of competent sales and technical support, Camius can help you not just learn about PoE cameras but select the best cameras for your surveillance requirements. 

If your security camera system is outdated, make sure to upgrade to a newer security camera system as soon as possible. Feel free to contact Camius if you need help to select the right camera solution for your needs

How to reset my DVR’s password?

If you forgot your recorder’s password, there are two ways to reset it.  

1 – If your recorder has a reset button, press and hold it for 10 seconds; you will hear an audible confirmation. This will reset all settings, including the password, but will not erase recorded footage on your hard drive. 

2 – If your recorder doesn’t have a reset button, contact us using an online form to receive a reset password: 

     a) The current date on the DVR’s interface. 

     b) The MAC address of the DVR, which you can find under the System Information tab. Click the (i) information icon at the bottom right of your DVR interface. You don’t need the recorder to be unlocked for this. You can also get the MAC on the Camius View app and the Camius Device Config Tool. 

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Is my DVR / NVR recording? How to set up security camera recording?

This guide applies to Camius DVR (digital video) and NVR (network video) recorders. To confirm if your Camius DVR or NVR is recording, check the recorder’s front panel HDD LED. The red blinking light indicates the DVR or NVR is recording.

Check red LED on the recorder’s front panel

Recording Schedule

Then navigate to Setup >> Record >> Record Schedule to check each camera’s schedule.

By default Normal schedule is enabled, which stands for 24/7 continuous recording.

For the rest of the schedules, you need to select and save the recording type you need (Green is for Normal, Yellow is for Motion, Purple is for PIR (applicable to Camius 4K spotlight cameras with PIR sensor), I/O is for recording triggered by external alarm devices connected to the DVR or NVR).

This picture shows the IPVAULT2256PR (16 channel PoE NVR) with only Normal and Motion Record Schedule enabled

IPvault1128PR (8 channel NVR) has all 3 record schedules enabled

Trivault DVR has all 4 record schedules activated.

Set the Record Schedule, apply, and copy to other channels if needed. Once it’s done, you will have access to the recording of the event not only on your NVR but you can also play them on your CAMIUS VIEW smartphone app.

Suppose you enable push notifications triggered by Motion, PIR, or AI (Human & Vehicle Detection) but do not have a short clip for playback. In that case, the record schedule was not set for this camera.

Optimizing storage and extending recording period

Camius 2K and 4K cameras can be set by the Camius NVR to record at 4K, 2K, 1080P, or 720P.

You can reduce hard disk usage by reducing the bitrate for low-foot-traffic cameras from 4096 Mbps to 2048 Mbps, which can double the total recording period. Recording settings are available under the Mainstream

Moreover, you can select the Video Encode type (depending on the IP camera’s supported compression types), disable Audio recording,

To see the Recording information, navigate to Setup >> System >> Information >> Record Info.

How to check the HDD status and format it

How to set the Date and Time on your Security DVR or NVR Recorder

If you set Date and Time on your new DVR or NVR, go through Startup Wizard >> Date and Time.

Synchronizing your recorder’s internal clock with your local Date & Time is essential; here are the steps:

1- Set your local time zone relative to GMT, for example, with Daylight Saving On:

2- Set the date, time, and formats manually.

3- We recommend enabling NTP (Network Time Protocol), which synchronizes date & time over the Internet. Click the checkbox, choose one of the servers, and click Update Now.

4- Enable DST for Daylight Saving Time. Once done, click Next.

Start Wizard view

To change Date and Time in the NVR’s menu, navigate to System >> General >> Date and Time. 

Once you set the correct time on your NVR, click Apply to save settings

How to back up recorded CCTV footage on the NVR or DVR?

The Search function provides you with the ability to search and play previously recorded audio-video footage and snapshots that are stored on your Camius DVR or NVR recorder’s hard drive. You can play videos that match your recording schedule, manual recordings, or events only. Additionally, the Backup function allows you to save important events, including both audio-video recordings and snapshots, to a USB thumb drive.

Click on the playback icon on the bottom menu bar.

The quick tool bar has icons to help you navigate through the NVR / DVR’s menu

Backing up CCTV footage requires a USB thumb drive.

Backing up CCTV footage requires a USB thunb (flash) drive. On the playback search page, click on the events tab, select the date, type, and channels, and then click the Search button.

1 – To save a video clip backup, insert your USB thumb drive into the Camius DVR or NVR’s USB port and start playing the recorded video. USB ports are on the front and rear panels of the DVR and NVR recorders. 

8 Channel NVR (click here to view)

8 channel DVR (click here)

16 Channel DVR (click here)

16 Channel NVR (click here for more)

32 Channel NVR (click here)

2 – Select the icon 

3 – Check the Channel(s) you want to backup and move the mouse cursor to the timeline where you want to start the clip.

4 – Press and hold the left mouse button and drag the cursor to the timeline where you want to end the clip. 

The clip icon

will change to an icon

, which you can click to save the clip.

5 – Select one or multiple event thumbnails, click the Backup button at the bottom, choose .MP4 (recommended), then click Save

Make sure your USB thumb drive has enough space to save the video clips.

6 – Select a folder on the thumb drive, and click OK. The progress bar at the bottom of the window shows you the progress of the backup.

Video Player Software

Download Video Player Software

Getting started guide for iDVR-PRO analog CCTV / HD security camera DVRs.

These are the initial setup steps that CCTV Camera Pros recommend that customers follow for iDVR-PRO HD-CCTV DVRs. These instructions were written for the new hybrid iDVR-PRO DVRs which support CCTV, HD-TVI, and AHD cameras. This article covers the initial configuration setup that is recommended before getting into any other advanced setup of your new CCTV DVR.

iDVR-PRO HD CCTV DVR Setup

Read More : Best NVR camera systems 2023

Setup Topics

Here are the setup topics that are covered in this article in the order they should be performed.

Connect Monitor, Power Supply, USB Mouse

After you unpack your new DVR, locate the power supply and USB mouse that is included. Connect the mouse to the USB port on the front or back of the DVR. The USB mouse is the easiest way to navigate the user interface of the DVR. You can also use the IR remote control if you prefer. Please note that a wireless remote is not included with iDVR-PROA models.

Next, connect a monitor to your DVR. Even if you do not plan on keeping a monitor connected to your DVR because you will manage your DVR over your network, the initial setup still requires a monitor to be connected.

Supported Monitors

Please note that all iDVR-PROs models have an HDMI and VGA monitor ports. YOU MUST use a widescreen format HD monitor that supports one of the following video resolutions.

1080p resolution (1920 x 1080) is recommended for the best experience.

Connect the power supply included with your DVR to the power input on the back of the DVR, then to a power source (wall outlet). The DVR will boot up.

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Test Cameras Before Installing

If you are using any new cameras with your iDVR, we highly recommend bench testing them before you mount them. What does bench testing mean? It simply means that you connect each camera to a power supply and monitor before you mount them. This can be accomplished by connecting each camera to your DVR and viewing them on the monitor that you connected to your DVR.

Testing your cameras before installation has the following benefits.

 Confirm all cameras are working properly before mounting them.

 Opportunity to also test all of your cables if you are using premade CCTV cables.

 Configure video inputs on DVR for CCTV. AHD, or HD-TVI type cameras (details below).

 If any of your cameras use an OSD or varifocal lens, it gives you the opportunity to get familiar with these operations, which is much easier to do on the ground rather than up on a ladder.

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Using Pre-made Cables to Wire Your System

If you are using pre-made cables to install your system, we have a complete premade Siamese cable wiring guide that you can find here. Please reference it to see many examples of how pre-made cables can be used to wire analog CCTV and HD CCTV cameras. It is a great reference – especially if this is your first installation.

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Using RG59 Cable Spools to Wire Your System

If you are using spools of RG59 Siamese cable to install your system, we have a complete RG59 Siamese cable wiring guide that you can find here. Please reference it to see how-to use RG59 coax cable to wire an iDVR-PRO system with analog CCTV and HD security cameras – with individual power supplies or a power supply box. It is a great reference – especially if this is your first installation.

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DVR Interface Introduction

Watch this video to learn how easy it is to navigate the iDVR-PRO using the USB mouse that is included. This is a great video to get familiar with how to navigate the user interface.

Time / Date Setup

It is important to set up the time, date, and timezone of your DVR before you begin recording operations. Otherwise, you will be unable to figure out the true time that an event occurred. Follow these steps to set up the time and date on your DVR.

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CCTV, AHD, HD-TVI Camera Setup

iDVR-PRO hybrid surveillance DVRs support analog CCTV and HD-over-Coax cameras (AHD and HD-TVI formats supported). Each channel of an iDVR-PRO can be configured to use any of those camera types.

Watch this video to see how to specify CCTV, AHD, and HD-TVI camera types for each channel of your DVR. Important Update! The latest iDVR-PRO surveillance DVRs now automatically detect the video format of each camera. The newest models no longer need to be manually configured as the video explains.

Video Recording Setup

iDVR-PRO surveillance DVRs support the following video recording modes.

Watch this video to see how to set up recording on your DVR.

Additional Setup

This article is our recommended starting point to set up a new iDVR-PRO surveillance DVR. There are many additional configuration options that the iDVR-PRO is capable of. Please refer to these pages for more support and setup information related to iDVR-E DVRs.

Surveillance DVR Dual Monitor / Spot Monitor Live Display Setup

for iDVR-PRO HD / CCTV Camera DVRs

This article will go over how to set up the dual monitor / spot monitor feature for iDVR-PRO HD surveillance DVRs. All iDVR-PROs have high definition HDMI and VGA outputs. iDVR-PRO A models only support dual monitor mode. The iDVR-PRO H series DVRs support dual monitor and spot monitor modes. In spot monitor mode, can use the HDMI output as the main monitor and VGA as a spot monitor or vice versa. This is a good solution for users that need to see a continuous live view their security cameras on one monitor and use the other monitor for DVR management such as general viewing, playback, settings, etc. You can watch a demo video here.

Dual Monitor

In dual monitor mode, both the HDMI and VGA outputs the main display (mirror mode). Dual monitor mode is supported by A and H model iDVR-PROs.

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Spot Monitor

iDVR-PRO8H and iDVR-PRO16H models support spot monitor mode, in addition to dual monitor. This allows one monitor to display a customizable continuous live video feed, while the other monitor displays the main monitor for DVR operations such as configuration and recorded video playback.

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Spot Monitor Setup and Live Camera Display

Watch this video to see the spot monitor setup at CCTV Camera Pros office using an iDVR-PRO16H DVR and 16 HD CCTV cameras (1080p AHD and 1080p HD-TVI type cameras).

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HD Spot Monitor Setup

Follow these instructions to select between dual monitor and spot monitor modes.

1. By default, the iDVR-PROM and H series DVRs are to set to output duplicate displays on both the VGA and HDMI outputs.

To set up one of the displays as a spot monitor, select Menu > System Setup > Display > Dual Monitor.

Next, change the Display Mode from Duplicate These Displays to Main Monitor + Spot.

Once we have it set to Main Monitor + Spot, to the Display Type and set which monitor you would like to run as the Main Monitor and select which you would like to use as the Spot.

NOTE: We recommend keeping the Display Resolution set to Auto. This way it picks up the best resolution for your monitor’s spec.

2. Next, you can setup custom display screens and camera ordering for the Spot Monitor display. Click the Edit button next to Spot. You can now select the Add View Type button to select the cameras you would like to display on the Spot monitor. You may configure up to 16 displays that consist of single, quad, 9 channel, and 16 camera screen views.

Once you have the cameras / views setup, you can select the Apply button. That is it, you have successfully setup the iDVR-PRO DVR to run Dual Monitors.

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Legacy Model Spot Monitor Support

Our legacy, non HD iDVR-PRO models (analog CCTV only), use an analog BNC output for the spot monitor. You can refer to this article for analog spot Monitor Output Setup information.

Please, continue below for setup instructions if you have an iDVR-PRO8H or iDVR-PRO16H that supports HD over coax cameras (AHD and HD-TVI cameras).

Surveillance Video Recording Setup for iDVR-PRO HD H.264 CCTV DVRs

Follow these instructions to set up the surveillance video recording type for iDVR-PRO HD security camera / H.264 DVRs from CCTV Camera Pros.

Recording Modes

iDVR-PRO CCTV DVRs support the following recording modes.

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Setup Instructions

To configure the recording mode that you want to use, hover the mouse cursor over the lower part of the screen. The DVR main menu will appear. Click Menu > Record Setup.

The following screen will be displayed which shows all of the recording modes that the DVR supports.

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If you want to set up a recording schedule for continuous, motion, or alarm based recording, you must click the drop-down box on the above screen and change the mode from autoconfiguration to manual configuration. Autoconfiguration sets all cameras to record at the max resolution and frame rate for continuous, motion, and alarm type of recording.

If you select manual configuration, you can set different choose a different frame rate, resolution, and video quality / compression for each camera (even for different time frames). Using the mouse, select the recording type that you want to set up.

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Continuous Recording

If you select manual configuration then continuous recording, the following screen is displayed which lets you setup unique configurations for each camera and you can also click on the schedule tab to set a schedule for when each camera will record continuously (effectively making this scheduled recording mode).

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Motion Detection Recording

If you select manual configuration, then motion recording, the following screen is displayed. One this screen users can choose the resolution, frame rate, quality, and whether audio recording is on or off (surveillance microphone required) for each camera when motion is detected.

Users may configure each camera for motion detection recording by selecting the motion sensor option under the camera menu. Users can turn motion detection on / off, enable an icon to be displayed on the screen when motion is detected (Mark field), and sensitivity level for each camera. Users can also define specific zones within each camera view for motion detection by selecting the edit area button.

The below screenshot shows how to mark the door in this room as the only area that motion detection will be applied to.

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Alarm Recording

If you select manual configuration, then alarm recording, the following screen is displayed. One this screen users can choose the resolution, frame rate, quality, and whether audio recording is on or off (surveillance microphone required) for each camera when an external alarm (such as door sensor, PIR motion sensor, etc) is triggered.

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Intensive Motion Detection Recording

If you select intensive motion recording, then you may configure different recording resolutions, frame rates, and video quality for when each camera is recording continuously and while motion is detected. The idea behind this recording mode is to conserve space when there is no motion (but still record) and record at a higher resolution, higher frame rate, and quality when there is motion detected.

Intensive Alarm Recording

This mode is very similar to intensive motion recording. If you select intensive alarm recording, then you may configure different recording resolutions, frame rates, and video quality for when each camera is recording continuously and when an alarm is triggered. The idea behind this recording mode is to conserve space when there is no alarm (by recording at a lower frame rate and resolution) and record at a higher resolution, higher frame rate, and quality when an alarm is triggered.

Intensive Motion / Alarm Recording

This mode is also very similar to intensive motion recording. If you select intensive motion / alarm recording, then you may configure different recording resolutions, frame rates, and video quality for when each camera is recording continuously vs. when an alarm is triggered or motion is detected. The idea behind this recording mode is to conserve space when there is no alarm or motion (by recording at a lower frame rate and resolution) and record at a higher resolution, higher frame rate and quality when an alarm is triggered or motion is detected.

Panic Recording

The panic recording settings control the video resolution, frame rate (FPS), video quality and whether audio surveillance is on or off when panic recording is triggered on the DVR. Panic recording is enabled when a user presses the panic button on the front of the DVR or from the user interface menu using a mouse. When panics recording is enabled, this overrides any current recording mode (schedule, motion, alarm, etc. and sets all cameras to continuous recording).

Avoid Security Camera Motion Detection False Alarms

How-to adjust motion detection sensitivity & mask areas on iDVR-PRO CCTV surveillance DVRs

Anyone who uses video motion detection with a security camera system knows that it can be tricky to get the motion settings just right in order to avoid false alarms. It is especially tricky with outdoor security cameras because of all the things in nature that create motion. CCTV DVRs typically have sensitivity and motion mask areas to help. This article will guide iDVR-PRO surveillance DVR users of how-to setup the sensitivity settings and motion detection mask areas so that video motion detection can work as effectively as possible with little or no false alarms. You may also be interested in these instructions which explain how to set up motion detection recording on your DVR using an external alarm input.

Looking for the best NVR? This guide will help you find the right one for you, help you through the jargon, and get your recorder at the best price.

NVR is short for Network Video Recorder, a device which acts as a hub for an IP-based security camera system. It is a storage and review point for your CCTV which means you don’t need to sign up to remote service to store your video.

That means, of course, it’ll need cameras, typically connected by power-over-ethernet (PoE) cables (see our guide to the best PoE cameras), and a storage medium like a hard drive.

Retailers often package the same NVR in several different bundles, mixing up the types and numbers of cameras and hard drives, or simply leaving this all to you. There are real bargains to be had with some of these all-in-one kits, and the only real downside is some spectacularly confusing product names.

An NVR, incidentally, is not quite the same thing as a DVR (or Digital Video Recorder), which appeared in the late 90s. They look similar and store video too, but a DVR is built to accept and digitally compress analogue or digital video via coax sockets; an NVR expects a digital input.

The advantage of an NVR-based security system is that, because the video is being compressed by the cameras, local processing power is available for AI functions like detecting movement. This, in turn, means you don’t need to dig into your wallet for a subscription service; both storage and AI analysis are provided by a device you own rather than a service you lease. 

Given that subscription services usually only store the clips their AI identifies as significant, having your own NVR may give you the power to review every moment yourself rather than being dependent on an algorithm to parse the events your camera sees. All the advantages of networking like remote access and – of course – the ability to work with all IP cameras, wired or wireless, remain.

We look at some of the key features in detail at the end, but something else to remember if you’re in the USA is the China trade war; major security player HikVision have already fallen victim to US internal bans on new products and may end up on the Specially Designated Nationals (SDN) list. 

Key features to look out for are remote access, PoE (Power over Ethernet), which can simplify wiring, hard drive capacity (indeed if any drives are included at all), the resolution limit, the number of channels or cameras it can handle, and if there are any means of backup. Remember that a 4K camera uses more data throughput than a 1080P one, so an NVR can handle fewer of them – this is where the compression method (e.g. H.264 or H.265) can make a big difference.

Best NVR in 2023

Why you can trust Digital Camera World  Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out how we test.

(Image credit: Adam Juniper/Digital Camera World)

1: EufyCam HomeBase 3

The EufyCam HomeBase 3 and various bundles bring the glossy consumer experience of IP cameras like those from Google or Nest – including AI-like face detection – but don’t leave you paying every month. This device also has a home-friendly design so you can leave it on a countertop (good if you have limited space near your router).

Some security pros might not appreciate the non-traditional approach with only clips recorded when the cameras detect motion. The flip side is that the NVR is a more accessible experience. Even without adding a hard drive the 16GB included will likely capture a couple of months of ‘events’ (clips by triggered movement) from your cameras; add a drive and that can go up to a lifetime. It also means the cameras can be installed wirelessly, with battery power, meaning getting up and running is virtually painless. We especially liked the S330 eufyCam 3 bundle with solar-powered 4K cameras featuring floodlights and night vision

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(Image credit: Amcrest)

2: Amcrest 5 Series NV5232E-16P

Best DVR for multi-brand compatibility

While not everyone will need the 320Mbps throughput, if you’re looking for a powerful NVR which affords some flexibility when it comes to choosing your cameras (and don’t mind paying for that) then the Amcrest 5 Series seems to have that in the bag. Eight of the sixteen Ethernet sockets are PoE, likely enough for most customers though it seems a shame they weren’t all enabled.

We certainly can’t complain about the level of effort which seems to have gone into usability in what is not always the most user-friendly product category; a great example is the QR codes to bring up quick remote viewing via the Amcrest View app.

The device is certainly not the cheapest on this list, given the list price doesn’t’ include a hard drive and you’ll need at least one – likely two unless you opt for the motion detection mode. It does, however, offer some of the features of subscription services via the app and web features, as well as the advantages of a hardwired device; not to be sniffed at.

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3: Swann AllSecure650

Best NVR for uninterrupted security

Swann has always built innovative systems, and this is no exception. Adopting an elegant upright design, the NVR PowerHub is the basis of several new Swann packs including the AllSecure650. We like this system not only because of the elegant design, but because it offers so many options in a small package. It also, brilliantly, turns the main annoyance of battery camera systems to its advantage; an extra battery is included (total of 3 for a 2 camera bundle).

The extra battery lives in the hub, where it not only charges but offers backup power backup in case of an outage. When you need to swap a camera battery you have a spare, ready to go, so you can swap it with one – rather than two – trips up the ladder to the camera.

It does not, however, ditch all the functionality of a traditional NVR as it attempts to blend into the home or small business. While you can control nearly everything via the app, as well as enjoy remote access, there is also a mouse socket and HDMI port for use with a monitor. The supplied 1TB storage will also manage 2 years of clips by Swann’s reckoning, after which you can opt for Dropbox or USB transfer. 

Best NVR camera systems 2023

Read More : Best Night Vision Security Cameras

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(Image credit: Synology)

4. Synology Deep Learning DVA1622

Best AI NVR for homes and small businesses

Synology offer multi-drive RAID storage systems – many which can take on a little monitoring on the side – and devices like this built with it front and center. There is the power to drive AI on up to 16 streams of video including separating people from animals, intrusion detection and even license place recognition. Businesses can even use the AI system to detect whether face mask rules are being complied with. This AI also helps distinguish threats in poor lighting thanks to the GPU power. Recording can be backed up across drives or both can form a single volume

As well as HDMI connection for a monitor, the device can be reached remotely via iOS and Android apps and on virtually any computer via a browser interface. The USB 3.2 ports (front and back) offer keyboard and mouse connection.

This is a great choice for smaller installs, but bigger businesses might need something like the 4-drive FVA3221.

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(Image credit: Reolink)

5: Reolink RLK8-800

Best DVR for reviewing video history

Despite having only one SATA bay, the Reolink system makes a lot of room for storage by adding an eSATA socket at the back. The system is also typically bundled with its preferred Reolink 4K cameras which provide stand-out sharp footage which is easy to review thanks to the fresh modern interface. Reolink also offer a great variety of cameras and a doorbell.

Built-in operating systems can be a tad clunky, but connect the supplied mouse to the NVR and the Reolink interface, whether on 4K TV or VGA screen, is a bit clearer. The 24/7 recording is accompanied by a timeline which highlights events (people or vehicles) and can be filtered as you browse. While it doesn’t sound a lot, in practice most CCTV reviewing is for these things.

When connected to your local network via the LAN socket, assuming an internet connection, the system can use the same alert tech to send specific activity alerts to your devices.

(Image credit: Annke)

6: Annke 4K 8CH PoE NVR

Best NVR for affordable plug-and-play

Clearly built for practicality, the Annke H800 makes connecting a USB drive easy without re-positioning by adding an extra USB socket at the front as well as the rear one for the mouse.

The in-built OS isn’t beautiful, but actually very smart; you can choose to disable motion detection by zone on each camera view and, even as you refine the detection, you see a handy live view of where the algorithm is spotting action. Other handy features include quotas for individual cameras to prioritize some recordings drive vapacity.

The system includes event-driven or “Smart” timeline review of recorded video, the latter allowing you to search video for movement within areas you specify – a handy tool for finding if someone went into a specific corner of the shot after the fact.

Phone integration for Android or iOS also brings notifications though only one user account can be connected.

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(Image credit: Swann)

7: Swann SRNVR-88580H

Best DVR for AI features

What shines out with the Swann system is the more advanced facial recognition tools which put person/vehicle recognition in the shade. Yes, generalized person or vehicle alerts are still very useful, but Swann allows the known faces can be named. That makes specific alerts possible if, say, one of the kids gets near the treats. That is the kind of benefit consumer smart cameras offer, built on with integrations with Alexa and Google Assistant, but without the cost of a subscription.

A third USB socket covers mouse, backup drive and downloading to a USB stick
without needing to unplug anything – usability plus. 

On the down-side, pet detection does require a cloud subscription (perhaps that just feels a worrying threshold to cross). In reality the fact Swann offer a cloud option – and secure backup using it – will be a handy option for some, even if it does bring with it a monthly fee. Swann’s Enforcer Kit system also has a number of 4K CCTV cameras with red and blue flashing LEDs and sirens built in which can be acquired in a bundle with the NVR for an effective deterrent system. 

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(Image credit: Lorex)

8: Lorex D861A82B 4K DVR

Best NVR for smart home integrations

This elegant-looking NVR actually has the same sockets as most other 4K 8-channel systems from the back, but is chic enough to sit comfortably under a living room TV. There the central panic button, which triggers all lights & sirens built into connected cameras, could end a home invasion.

The main Lorex NVR software also allows you to set up effective deterrence rules using person and vehicle detection and features area search for easier review.

There is a similar level of design polish in the remote access app save for one thing; if you do connect wireless and wired cameras you’ll need to tidy up the alerts yourself to avoid duplicates. 

We also appreciated that the Apple TV wasn’t forgotten; and smart home fans will love the ability to add sensors (like gate or door opening) as well as cameras via a Lorex Sensor Hub.

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(Image credit: Synology )

9. Synology DS923+

A RAID system with security-friendly extras

As well as dedicated NVRs, Synology are synonymous (sorry!) with all sizes of data storage devices. While many entrust their data – especially with limited amounts of it – to the cloud, there are many reasons to have a physical backup system. Hot-swappable drives mean every piece of information can be backed up within the device, and a network connection means it is available via your home network, or remotely.

Since the machine is essentially a small computer, it can run apps on its own OS, from Mail Server to (more relevant here) Synology Surveillance Station. This lets you use some of your overall drive space to store video from your connected security cameras.

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(Image credit: CanaKit)

10. CanaKit Raspberry Pi 4

For those who want to make security a hobby experience

Make no mistake, this is not the same approach as the other products on this list. This isn’t a ready-made box with all the necessary PoE sockets to connect a series of cameras to but, since an NVR is essentially just a computer in different clothes, it shouldn’t come as a surprise that the enthusiast community is continuously refining software to power NVRs.

If you feel motivated to build your own, why not start with a Raspberry Pi 4? Unless you’re only using USB cameras, you’ll also need a PoE Ethernet Switch (like the BV-Tech) and certainly some kind of storage (it’s unlikely the microSD card slot in the Pi will cut it for long, but many folk already have a spare external hard drive lying around). From there it’s simply a matter of choosing an OS and a piece of software; Shinobi is available for free and supports ARM architecture, as does ZoneMinder, so there are two good starting points. 

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(Image credit: Amcrest)

11. Amcrest 4K NV4216E-AI

Best NVR for big multi-camera set-ups

If you need a more powerful NVR – with greater camera capacity – than the NV4108E above, then Amcrest have you covered; the 4216E-AI supports up to two 8GB drives inside and has 16 PoE ports for cameras on the back, all capable of 4K resolution. The system is happy with H.265 and H.264 and has a high-speed throughput of 200Mbps, dropping to 80Mbps when the on-board AI functions are active. This sacrifice buys you human and vehicle detection (and search in recordings), offering functionality to compete with the subscription services from Google Nest and Amazon Ring among others. Amcrest’s App is similar in scope. The machine even has microphone sockets for two-way-talk from the NVR.

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(Image credit: xmartO)

12. xmartO WNQ28

Wi-Fi NVR which can keep your CCTV separate from home network

If you’d like to install a CCTV system with some of the advantages of your own NVR, but aren’t interested in undertaking the cabling, then the WNQ28 seems a rational choice. It eschews the PoE network switching components in favor of two antenna to create its own wi-fi network which you can connect cameras and viewing devices to. xmartO also include their “G3 Auto WiFi Relay” feature which can use cameras to extend the network.

With or without this, the advantage of this device is that it keeps CCTV cameras on a different frequency from your home’s potentially already heavily taxed wi-fi (an issue many of us are starting to notice as high-speed broadband becomes more common). On the down-side it offers a fairly generic Linux-based OS and doesn’t have high bandwidth, while it definitely prefers xmartO cameras. Nevertheless it definitely helps keep things separate when building your network, so we can see some DIY fans strongly preferring this.

How to choose an NVR system

Selecting an NVR forces you to think about the very heart of your security system, and the choice you make will depend on whether you’re starting from scratch or you already have cameras you need to connect to. In either case, make the right choice and it’ll offer years of use even though you add and swap cameras and hard drives.

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What error message do you see on the screen?

We need to identify first the error message that your screen shows.

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 (from a DVR-4900/8075)
 (from a DVR-5580/5680)

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Here is an overview of the things we need to check:

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1. Camera to extension cable connection

For some of you who installed the cameras already and forgot to test the cameras first, that’s alright. You can skip this step for now. You just need to make sure that the 2 connectors of your camera are both connected firmly to the extension lead; otherwise, you might end up with a powered camera but no video connection or a powerless camera with a video connection. Check the image below, that’s how your camera needs to be connected to the extension cable.

a. Connect the power connector

b. Then connect the BNC video connector

Here is what it should look like after the connection.

2. Extension cable to power splitter

The extension will have 2 connectors on each end and you already used one end for the camera’s video and power connection. The other end of that cable needs to be connected to the power splitter especially if you have multiple cameras on your setup (disregard the splitter if you are dealing with an additional camera since it will come with its own power supply). The splitter will have 4 leads on one end and a single lead on the other. Pick one lead from those 4 and connect the power lead of the extension cable to it. See the image below on how it should be connected.

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3. Power splitter to the power adapter

Grab the single lead from the splitter and connect it to the power adapter. Use the provided 12v power adapter from the kit. Then plug the power adapter into a working power point, wall outlet, or power board.

4. Extension cable to the DVR

Going back to the extension cable, we are left with one connector. That connector will be connected to the ports at the back of the DVR. These ports are normally labeled as Video In or Video Input. You need to push the BNC connectors and twist them to lock them firmly to the DVR. Check below on how to connect the BNC cable to one of the video connectors at the back of the DVR.

You are all set! Live feed from the cameras should now display on the TV/monitor. If in case it didn’t, you might want to check Video Loss Troubleshooting for DVRs for some advanced troubleshooting.

Swann DVR Troubleshooting Guide

Read More : Swann Camera Troubleshooting

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Hard drive warning: Unformat error / Status: Abnormal 

This applies to recorders that were pre-installed with internal hard drives (HDD) and worked before. This error or warning appears when the hard drive is no longer recording or can no longer be accessed but is still detected.

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A. The HDD LED is solid, indicating the hard drive is still detected but is not reading/writing.

B. The HDD status (Menu > Device > HDD) shows “Abnormal” or “Unformat error”.

C. The HDD Free/Total capacity shows 0GB.

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A. & B. If Unformat error / Abnormal error shows

Do each step in the following order to remedy the issue:

A. & C. If Total Capacity is 0GB

Do each step in the following order to remedy the issue:

Note: Formatting will not erase the Swann firmware.

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No hard drive or hard disk found 

This applies to recorders that were pre-installed with internal hard drives (HDD) and worked before. The following are signs that the hard drive is no longer detected in your DVR / NVR:

A. The HDD LED is off.

B. The HDD status (Menu > Device > HDD) is blank, meaning No. 1 is empty.

C. You may have experienced an outage or changed the power adapter.
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A. & B. If you changed the hard drive recently

Bear in mind that only certain types of hard drives are compatible with CCTV security systems.

• We recommend using a surveillance-rated hard drive of the same size dimensions and storage capacity as your recorder’s hard drive, such as the Western Digital Purple, Seagate Skyhawk, or Toshiba Surveillance range of drives. If you wish to know the maximum capacity and size compatible with your DVR or NVR, you can request a Chat for “hard drive” and follow the prompts.

• Solid State Drives (SSD) for DVRs are NOT ideal for continuous recording, operation in high temperature setting, and large disk space. A DVR’s intention is reliability not speed. SSDs are very fast, but it will wear out eventually when writing happens frequently. Using an SSD is at your discretion.

• Desktop hard drives are not recommended as their low speed can cause playback skipping and errors. They are not optimized to support 24/7 read-and-write access.

Please visit Installing an additional Internal Hard Drive (HDD) for 16-channel Recorders for an example of how to change the hard drive of your recorder.

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A. & C. If you experienced an outage recently

The power adapter for your recorder was designed to protect the DVR or NVR in the event of a surge or power outage as adapters can be replaced easily unlike the whole recorder. Chances are the power adapter may be providing insufficient power for full recorder function (which includes the hard drive).

1.Ensure you are using a power adapter with the correct output rating for your recorder. See What power adapter should I use? for your DVR, NVR or NVW.

2.In the event of an outage, unplug all connections at the back except the TV, mouse and power adapter. This is to check whether the hard drive will be detected and whether the power adapter is still providing some power.

3.Change the power adapter to a known working one that has the same output rating as in step 1.

If the hard drive is detected after unplugging the cameras, chances are the power adapter is providing insufficient power and requires replacement.

If you are already using a compatible hard drive and a known working compatible power adapter, chances are the hard drive needs to be replaced. Please check What hard drives can I use with my DVR or NVR?

Swap DVR Power Adapters for Boot Issues 

The power adapter of the DVR and the power adapter of 4 PRO- camera models are interchangeable as long as they have the same output rating of 12V 2A.

We do this to test whether the power adapter is faulty or the DVR is faulty. Power adapters are designed to protect the DVR in the event of power outages or power surges.

Warning: Do NOT use a power adapter higher than 12V on the DVR. Doing so will void your warranty.

Step-by-Step Instructions

Note: If you have 8 cameras or more, you can swap the cameras’ power adapters instead of the DVR power adapter as long as both camera power adapters have the same output rating.

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What hard drives can I use with my DVR or NVR? 

This applies to Swann recorders with pre-installed internal hard drives for recordings. The type of hard drive compatible with Swann DVRs and NVRs are surveillance-type hard drives, which are connected via SATA cable. Before you decide to upgrade your internal hard drive, you MUST know the type, capacity, and size that your model is compatible with:

Compatible Type by Brand

 The following surveillance hard drives are compatible with Swann recorders:

• Seagate Skyhawk by Seagate

• Western Digital Purple by Western Digital

They vary in capacity and size, so check below to identify what is compatible with your recorder.

Compatible Capacity

This is the maximum number of storage capacity in gigabytes or terabytes that a hard drive has which varies in compatibility with your recorder.

Most Swann recorders are pre-installed with a hard drive internally. If you wish to upgrade the capacity of your hard drive, you need to check with our Technical Support for the maximum capacity that your recorder model will support. The maximum capacity varies by model number.

Customers with Swann Security and HomeSafe View app-compatible products can inquire via phone.

Compatible Size

Should you wish to upgrade your hard drive, ensure to acquire the same size dimensions as the one in your recorder. Surveillance-type hard drives come in two sizes:

If you are unsure, customers with Swann Security and HomeSafe View app-compatible products can inquire via phone.

Compatible with External Hard Drives

If your DVR or NVR has an eSATA port on the back panel, it means your recorder is capable of connecting an external surveillance-type hard drive.

The function of the external eSATA port may either be for exporting recordings or recording depending on the chipset of your recorder model. For example: Can I use an external SATA hard drive to my DVR8-3000 to increase recording capacity?

The following recorder series have an external eSATA port for a hard drive of up to 3TB in capacity for external recording:

Compatible microSD Cards 

If your recorder model contains a microSD slot, it can support up to 128GB capacity for the microSD card.

The following recorder models are compatible with up to 4TB capacity for the hard drive and 128GB capacity for the microSD card.

Note: Simultaneous recording to both the internal hard drive and microSD card is not supported. If there is a hard drive internally, recording to the hard drive will be prioritized.

Not Compatible

DVR/NVR went offline after an outage or changing routers or Internet Service Provider 

This article applies to DVRs or NVRs that are hardwired to your router, and affects mobile or computer streaming, push notifications, and other features requiring internet connectivity.

The DVR or NVR going offline is a common occurrence when changes were made to the router, its settings, an outage, or changes in IP by your Internet Service Provider (ISP). In order to get it back online, you must have physical access to the DVR or NVR to check the following:

1. If there was a Power or Internet Outage

Normally, turning off the recorder and then turning it back on again will get the DVR or NVR to re-establish communication with your router. However, this will only work if its Network setup is set to DHCP by default. This ensures that the router is able to detect the DVR/NVR via ethernet and update its IP address.

If rebooting did not work, please try additional steps from this article: Remote Access – Basic Router/Network Troubleshooting.

If the live view is blank, then the outage may have affected the power supply. Check this article to troubleshoot: Troubleshoot a Boot Failure or Rebooting issue of a Recorder (DVR/NVR/NVW).

2. If you changed or replaced the router (changed ISP)

See types of routers that may or may not work with the DVR or NVR in this article: Network Setup: What do I need for my DVR/NVR to go online?

If the router is compatible, then the connection between the recorder and the router just needs to be refreshed. See this article for the first few steps to re-establish the network connection: Remote Access – Basic Router/Network Troubleshooting.

3. If you added another router or extender

Ensure that the network connection setup has not changed. If the DVR or NVR is still connected to the same router, but that router was connected to a cable modem instead of a wall, then the setup is no longer a direct connection but a bridged connection.

See why the DVR or NVR may not work with a bridged router or particular extender in this article: Network Setup: What do I need for my DVR/NVR to go online?

How to factory reset my DVR / NVR (V8) 

Default Settings VS Factory Reset

To load settings to default in recorder models, you must be logged into the recorder via TV and mouse or computer software.

How to restore settings to factory default via TV and mouse

You must know the user name and password of your recorder in order to do this method. If you do not know the password, you need to perform a password reset instead. See How to reset the password or get the recovery code of your DVR/NVR/NVW

1.Right click on Live View or go to the Task bar.

2.Choose the first icon: Setup.

3.Go to Advanced > Maintain (tab).

4.Click on Load Default.

5.Check System> Save.

You will be taken to the Startup Wizard to set a new password. See Frequently-asked questions and tips to complete the Startup Wizard

How to restore to factory default via Windows software

The DVR or NVR must already be added in the software beforehand and is online in order to do this method. If your DVR or NVR has not been added, you need to perform a password reset instead. See How to reset the password or get the recovery code of your DVR/NVR/NVW

Via HomeSafe View software: 

Go to Control Panel > Group Device Management > Devices: hover over Device > click on Remote Config (wrench icon) > Advanced > Load Default > Check the appropriate box > Save.

Via Swann Security VMS software:

Go to Device Management > Advanced > Load Default > Toggle the appropriate options > Save.
 

Warning: Once you have restored the recorder’s settings to default via software, you are required to set a new password via TV and mouse hardwired to the recorder. If you are unable to login to the Main Menu nor access your recorder via software, you need to do this: How to reset the password or get the recovery code of your DVR/NVR/NVW

Troubleshoot a Boot Failure or Rebooting issue of a Recorder (DVR/NVR/NVW) 

If you your Swann recorder (DVR, NVR, NVW or wireless recorder) is experiencing the below issues, then your unit may have a boot failure problem:

To isolate, consider following the steps below

• Power rating – the common output rating for DVR PSUs is 12V / 2A (2000mA) and 12V / 1.5A – 3.75A for NVRs depending on the model of the recorder. 

 Note: Some of the older DVR PSUs use 12 V / 3A and 48 V / 5 A for NVR. For a list of Power Adapter (PSU) ratings appropriate for your device, please check this What power adapter should I use article.

• Red tag label – most of the power adapter included has red sticker along the power cable to indicate its use (e.g. DVR/NVR or Camera).  

2.Plug to a wall outlet – to eliminate possibility of faulty extension cable or UPS.

 

3.Unplug some cables – if you have an Ethernet cable or cameras already connected, disconnect them for the meantime. Only leave the power plug and monitor connected.

4.Secure connection – ensure that the power plug is connected securely to the recorder and not loose.                            
Note: Some of the older NVR PSUs use a larger Barrel plug.

5.Turn on the recorder – some units may have power switch at the back. Ensure that it is switched ON.                                        

6.For DVR and NVW-800/AllSercure 650 units, if the NO power issue still persists, swap the camera PSU with the recorder to isolate problem. Check this article for the guide.

Note¹: If the recorder remains turned Off, check if the wall outlet where the Power Adapter (PSU) is plugged in has power.

Note²: If the recorder turned On but seeing a black screen, consider checking if your monitor support the correct screen resolution by following this guide – Video Mode Not Supported or Signal Out of Range or No Signal.

Why does my DVR / NVR / camera stop recording motion after a minute? 

DVRs and NVRs are set to record PIR/motion by default. Wireless standalone cameras can only record by PIR/motion. Where the camera is mounted can have an impact on how effective movement is picked up and recorded.

Mounting any camera with thermal and motion sensors in the wrong location and angle can prevent recordings of certain movement. For example:

• Movement in the directions indicated by green arrows are more likely to be detected.

• If the movement is toward and away from the camera at a short distance, the camera sensors may not be able to identify the changes between frames because the differences are subtle.

• If the movement stops, the DVR / NVR will stop recording. This means an intruder could still be standing on the same spot with subtle movements long enough to thwart the PIR/motion sensors.

Please see the fixes specific to your model for working around PIR/motion:

Fix for DVR: Set the already-mounted DVR camera to record continuously

This setting is ideal if you mounted your camera above your front door, and you expect the camera to record regardless of motion.

See How to Set Up 24-hour continuous recording for a Camera (DVR or NVR only)

Fix for NVR with V8 firmware: Set up Analytics for your NVR camera.

Perimeter Intrusion Detection (PID) with PIR can be configured for one NVR camera if you have a V8 recorder and camera.

 A perimeter intrusion region can be used to define specific areas that you want to monitor for motion. For example, a rule can be defined so that your NVR will alert you if one or more objects have entered the boxed region from a particular direction and stayed within the intrusion region for a particular time.

Please see the user manual for your NVR on how to set up PID: User Manual (V8 units – 8580, 8580RN, 8780, 8780RN,)

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Fix for any camera, especially WiFi cameras: Reposition the camera or add another camera for a different angle of view.

The ideal position of the camera is 7-8 feet high, pointing downwards at an angle to cover the area where people will be walking across the camera’s path

Click from the list below to navigate to that section of this guide for more information.

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IMPORTANT:  For more detailed information specific to your model or if you do not see your issue listed below, please see your product’s manual on your Series support page.

To access your manual:

1. Visit Support.NightOwlSP.com and enter your Series into the Search bar.

NOTE: Your product Series can be located on the support sticker on your recorder.

2. From your product’s support page, scroll down and click on “Manual.”

Troubleshooting:

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NOTE: If you are still experiencing an issue after troubleshooting, please click on Contact Us from your product’s support page to reach our Technical Support Team via Live Chat or Phone.

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NightOwl DVR NVR Troubleshooting

Read More : Night Owl DVR / NVR Troubleshooting

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1. Recorder Not Powering On

If your recorder is not powering on, please try the steps below before contacting technical support.

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2. Video Loss

If your recorder is powered on, but you cannot see one or more connected cameras on your TV/Monitor or Smart Device, try the steps below.

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Cannot See the Recorder on Your TV/Monitor
If you cannot see any cameras or the recorder menu on your TV/monitor, please:

Have Video Loss Only at Night
If you are experiencing video loss, flickering lines or fuzzy images on one or more cameras at night, this may be the result of a faulty camera power supply. Try connecting the camera to a different power supply at night to see if the camera image is corrected.

Have a Camera with a Purple/Pink Tint?
If you are experiencing a purple/pink tint with a camera, it is possible that your camera is defective and needs to be replaced. However, please check the following first:

Video Loss On One or More Cameras

NOTE: Our wired NVR’s use Ethernet cabling and are powered by the NVR. Our Wi-Fi IP cameras each come with their own power adapter and wirelessly transmit video to the Wi-Fi NVR. You may need to re-pair the camera to your Wi-Fi NVR (refer to your product manual for more information).

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3. Network Connection Issues

If you are having an issue connecting your recorder to the Internet, please follow the troubleshooting measures below. The use of other network devices between the main unit and your Internet Router is not suggested.

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4. Motion Detection Issues

If your recorder is having problems detecting motion, it is most likely a configuration issue. Some recorders have the option to disable motion detection for specific channels. Additionally, the motion detection sensitivity and motion detection area can affect your recorder’s motion detection performance.

NOTE: By default, most recorders are set to motion detection with high sensitivity.

To troubleshoot:

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5. Playback Issues 

NOTE: Recordings are saved on the Hard Disk Drive (HDD) of your recorder, so the first thing you must check is if the HDD is working properly.

If you are having an issue accessing your recordings or with playback, please check the following:

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6. Export Video Issues

If you are having an issue exporting a recording, please check the following:

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7. Recorder Making Noise

NOTE: There are many reasons why your recorder may be making a noise. Beeps are usually related to a firmware misconfiguration, while other noises may be the result of the HDD or fan failing. Please check the following:

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8. Hard Disk Drive (HDD)

First of all, you will need to ensure your recorder has an HDD. Check your system specifications to see if your recorder has a pre-installed HDD. Some models are sold with no HDD installed and customers must install their own. To troubleshoot, see below:

IMPORTANT: From the HDD menu, check to see if the overwrite option is on “Auto” (default option). When set to auto, the HDD will continue recording once it becomes full by recording over older recordings, to make way for new recordings. If this option is set to OFF, the recorder will stop recording when the HDD is full.

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9. Factory Reset

NOTE: If your product uses the Night Owl Protect App, remove the product from the application first before proceeding. Failure to do so will make your device unusable.

To reset your recorder to the Factory Default settings, follow the next steps:

NOTE: Your recorder’s menus and options may look different. If that is the case and you need additional help, please refer to your product’s manual on our support site for precise steps.

a.Go to the recorder Main Menu. (you may need to log in after this step)

b.Click on “Advanced” on the top left corner of the Main Menu.

c.Click on “Maintain”

d.On this screen locate the “Load Default”tab and click on it.

e.On the next screen select the options you want to restore to Factory Default and then click “OK.” Your recorder will now reboot and be restored to default for the selected settings.

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10. Contacting Technical Support

If you isolate the issue while performing the included troubleshooting measures, or if you cannot find out what is wrong, you may need to contact our technical support team. You have the option of choosing from Live Chat or Phone Support. To make initial contact:

Apps and Software

All Night Owl products include free remote viewing! All you need to do is connect your device to the Internet and download the compatible app or CMS. This ensures our customers have 24/7 access to their security, no matter where they travel, all from the convenience of their Smart Device or computer.

Our mobile apps can be downloaded for free from the App Store or Google Play Store to your smartphone or tablet. Our CMS software for PCs and Macs is available below. Please click on the app / CMS that your Night Owl product uses to get started!

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XMEYE DVR User Manual

Read Next : XMEYE – How to connect DVR/NVR on PC Mobile Browser

All Xmeye Devices Articles : https://www.xvraid.com/?s=xmeye

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points and then connect them to form a irregular region, right click mouse, click Yes, return to previous page, click Yes, alarm rule setting if finished.

Rule setting – items care

Video diagnosis:

Rule setting – video diagnosis

The setting way of set / withdraw garrison time period and linkage parameter, please refer to chapter“4.3.1 motion detection”

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For example：enable video analysis function, algorithm rules is Perimeter alert, the alert way in the rule is Cordon, prohibited direction is bidirectional, when a moving object across this warning line, alarm

is triggered, see below picture

The alarm image regarding one of the video analysis

2.4 System setup

Set the system parameters such as General, Encode(under Hybrid/full analog mode)、Network, Net service、GUI display、PTZ configure/RS485 device、RS232、Tour setup、Digital and IPC param. .