How To Guide Password Tools

What to Do If You Forgot Password of The System?

JA reset password done

What to Do If You of The System?

Here are the steps for you:

  1. Input a wrong so that the system displays a window an error message.

    JA_input_a_wrong_password.jpg
    JA_input_the_wrong_password.jpg

  2. Please use the click on this window, use your mouse interchangeably” left click”–“right-click”–“left click”–“right-click”—“left click”–“right-click”… Please do this at least 12 times.

    JA_left_and_right_click_mouse_for_12_times.png

  3. Then it will pop up another window, “Restore user“, click “YES” to restore the system so that comes back to one. The is nothing, it means you don’t need to input anything, just click “OK” to log in the system.

    JA_reset_password_done.jpg

Here is the for your reference: http://support.annke.com/document/JA/Forget_password.MOV.mp4

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