Safety cautions

Product overview

DVR

Camera

Power Cable Splitter

BNC Cable

Xmeye Dvr System Instructıons For Use

Read Also : Camius devices troubleshooting

Hard Drive Installation

IMPORTANTTo record videos and play the historical videos, the installation of the Hard Disk Drive is a must.
Otherwise,you can only watch the live video.
This DVR system works with a 3.5” SATA Hard Drive.The Hard Drive should be formatted after it’s installed.×Dismiss this alert.

System Connections

IMPORTANTDo not fix the AHD camera before you can view the image on the monitor and confirm the ideal position to install it.×Dismiss this alert.

1.Plug a power adapter into the DVR and the socket to power on the DVR.

2. Connect a monitor to the HD Output or VGA Output on the DVR with an HDMI cable or VGA cable (not included).

3. Connect the Ethernet Cable with the DVR and your router.

4. Connect the AHD camera with the BNC Cable.

5. Connect the Yellow Video Connector to the BNC Video Input on the DVR, and connect the Red Power Connector to the Male Connector of the Power Cable Splitter.

6. Connect the Female Connector of the Power Cable Splitter with another power adapter. Then plug the power adapter into the socket to power on the camera.

Operate dvr system with a monitor

Startup Wizard

After connecting the DVR and cameras to power, wait for 2-3 minutes. A Startup Wizard will start to guide you via a series of pop-up windows.

Connect the USB mouse to the DVR, then click Next until you see the window of Time-Language Configuration.

1.Select the time zone, date format, time format, language, and set the time for your DVR system.

2. The default password is empty, please reset it for your DVR following the tip.
The new password should be more than 6 digits and use the combination of numbers and letters to ensure your system’s security.

3. Select safety questions and enter the answers for resetting the password if necessary.
You can also enter your email address for getting the verification code to reset the password.

4. Check if the network connection status is normal. If not, you can configure it by clicking Network.

5. Scan the QR code to get the Serial Number of your DVR system and download the App named XMEye into your mobile device.

6. Before fixing the cameras, you can log in to XMEye App to check the live view to confirm the ideal position.

7. Detection based on human shape is enabled by default.
The DVR system will send alerts to your mobile device when there is human shape detected by the cameras.
Please refer to the section of Motion Detect the detailed setting.

IMPORTANTClick Next and OK to exit the wizard. You can right click on the screen, then go to Main Menu > Startup Wizard to bring it up again.
If the wizard is no longer needed, just check the box before Don’t Display the Wizard again on the first interface of the Startup Wizard.×Dismiss this alert.

Live Video

You will see the live videos from the AHD cameras in split-screen mode (9 screens by default) after exiting the wizard.

※ Move the mouse cursor to the live video of any channel, some icons may be displayed according to the setting.

Notes:

1.The icons of and are displayed by default, while for icon , and , please right click andgo to Main Menu > Alarm (see on page 15) to enable them.

2. If you want to loop to display the live videos from some certain channels in full-screen mode, please go to Main Menu > System > Tour to enable this function.

3. For viewing the live video from one channel in full-screen mode, please move the mouse cursor to the desired channel, then double click. To exit full-screen mode, double click again.

Hard Drive Formatting

When you receive the system, the system has a pre installed hard disk, which does not need to be formatted,but if you have to replace another hard disk, it needs to be formatted at first ,then it can be used normally Install the Hard Drive first, then right click and go to Main Menu >Advanced > Storage to check if the type is Read/Write or the status is Normal.

If not, please click Format Storage to start formatting your Hard Disk Drive.

Video Recording

Right click on the screen, then go to Main Menu > Record > Record Conf. to set the record mode and record plan.
This DVR is set to record videos 24 hours a day by default.

Channel:

Select the channel to set the record mode and plan. You can select a single channel or all channels.

Redundancy:

Installing 2 pieces of Hard Disk Drive is required when enabling this function, and HM245 doesn’t support it.

Length:

Set the maximum video length of each recording from 1 minute to 120 minutes. It’s 60 minutes by default.

PreRec:

The camera will start recording a video around 5s before it detects the motion or human shape.

You can reset the time from 1s to 30s, but the accuracy of the pre-recording time may be affected by the bitrate.

Mode:

Set the recording mode and the options are Schedule, Manual and Stop.

Record Plan:

Set the recording schedules.

Notes:

The oldest video will be overwritten by the latest one by default when the Hard Disk Drive runs out

of space.

Video Playback

Right click on the screen, then go to Main Menu > Record > Playback to play the video recorded.

You will see the different playback modes in the pop-up window of Play Mode.

Explanation of playback modes

1.Common Playback

Select the channel(up to 4 channels at the same time), a period and a date on Blue background to

play all types of videos recorded.

1. Area for Video Playing
2. Playback Buttons
3. Timeline
4. Channel
5. Filters
6. Filtered Videos List
7. R: Standard Videos
8. M: Videos recorded when the camera detects motion or human shape.
9. Detailed Info. of the Selected Video
10. Search
11. Show/Hide Filtered Videos List
12.Timeline by Hour/Minute

TipFilters will not be available after you left click on the timeline, but you can exit this mode and re-enter to select the filter.×Dismiss this alert.

Option 1 :

Left click on the Green/Red (Green for standard videos recorded, and Red for the videos recorded whenthe camera detected motion or human shape) part of the timeline of each channel to play the historical videos.

Option 2 :

Left click on the live video of one channel, show the filtered video list, then double click on the selected video to play it.

Description of Playback Buttons

Left click on the live video of any channel, then start using the buttons to control the video playback.

Tips:

① You can click the icon to cut a video, then click to back up to the external storage.

② Previous Frame and Next Frame work only when pausing the video.

③ The speed of Fast Reverse and Fast Forward will be displayed on the right end of Playback Buttons.

2. Sync Playback

This function aims to put the videos from different channels at the same time to compare.

Select 2 channels at least ( up to 4 channels), a period and a date on Blue background to play the historical videos simultaneously at the selected time on the same timeline.

3. Dayparting

This function aims to put the videos from the same channel but at different time to compare.

Select a channel, number of split screens, and a period to play the videos recorded from this channel on different timelines.

NotesYou need to press and hold the left mouse and move on the bar of Period to select time period.×Dismiss this alert.

4. Smart Express

Select one channel or all channels, then select the speed of Fast Playback, the system will play all the videos recorded with the speed you selected.

5. Smart Search

Select one channel and a time period, then check the box before Detect and select a date on Blue background to play the videos recorded when the camera detected the motion or human shape.

※Double click the thumbnail to play the related videos.

6. Face Search

Select one channel, a time period and a date on Blue background to play the videos recorded when the camera detected faces.

Video Backup

Step 1:

Insert the USB disk into the USB port of the DVR system. Right click on the screen, then go to Main Menu >Record > Backup to start.

Step 2:

Select your USB disk, then click Backup to bring up a pop-up window.

Step 3:

Select Channel, Start Time and End Time, then click Add to display all the filtered videos.

Step 4:

Check the box to select the video files and Backup format, then click Start to back up the videos.

Tips:

① The format of the USB Drive should be FAT 32.

② An alternative solution to back up the videos is listed below.

• Go to the interface of video playback and click to show the filtered video list.

• Check the box to select the videos.

• Click to start backing up. The next steps are the same as the first solution mentioned above.

Snapshot Setup

The system will capture the snapshots 24 hours a day when the camera detects motion or human shape.

Go to Main Menu > system> SnapShot Conf. to reset the time interval of capturing a snapshot, and set up the schedules when the camera will capture a snapshot as well.

Alarm

IMPORTANT:

The alarms of Motion Detect and Human Detect are enabled by default. If you need to record videos whenthe camera detects the face or gets blocked as well, please enable Face Detection and Video Blind.

Please go to Main Menu > Alarm to set the alarm you need.

Motion Detect

The camera will start to record videos when it detects motion.

Channel:

Select the channel you’d like to enable motion detection.

Enable:

Check the box to enable motion detection.

Sensitivity:

If you select higher sensitivity, the camera will be more easily to be triggered to start recording videos. It’s advised to select Middle to balance the accuracy and effectiveness of the alarm, thus reducing the false alarms.

Region:

Click Set, then press and hold the left mouse to drag and select the area for detecting. The pink area indicates the selected area.

Period:

Set up to 4 time periods for each day to send the alerts when the camera detects motion.

MD Interval:

Set the time interval of two alerts. It aims to decrease the frequency of the alerts caused by the same moving object.

Record Channel:

The selected channel(s) will start recording when the current channel detects motion.

Tour:

The display will loop to display the live video from the selected channel(s) in full-screen mode when the current channel detects motion. You can go to Main Menu > System > Tour to set the time interval to show the live video in full-screen mode.

Snapshot:

The selected channel(s) will capture a picture when the current channel detects motion.

PTZ Activation:

The cameras don’t support this function.

PostRec:

The camera will remain to record the video around 10s after the motion or human shape detection ends. You can reset the time from 10s to 300s.

Show Message:

After enabling this function, the display will pop up a window to show the Alarm Status for all kinds of alarms when the cameras detect motion, human shape, or more.

Send Email:

Before enabling this function, please go to Main Menu > System > NetService, then double click on EMAIL option to set up your email address to receive the alerts.

Write Log:

The logs of the alerts will be written into the system once you enable this function. You can go to Main Menu > Info > Log to check the detailed log information.

FTP upload:

The system will send the videos recorded or snapshots captured to the FTP server you set when the camera detects motion. Please go to Main Menu > System > NetService, then double click on FTP option to set up your FTP server.

Mobile reported:

The system will send alerts to your mobile device when the camera detects motion. Please install the App and add the DVR to the App following the section of OPERATE DVR SYSTEM ON MOBILE DEVICE on page 18.

Up-to-Coaxial Control

Right click on the main menu and select XVI control to start setting up your camera.

※If the live video from the camera is mirrored or flipped, you can check the box before Mirroring or Overturn to fix it.

※If you set something wrong, please click Restore to get back to default settings.

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NotesFor the setting of alarms like Video Blind, Video Loss, Human Detect and Face detection, please refer to the settings of Motion Detect. If prompting Video Loss, the DVR will not record videos, but only to send alarms.

TROUBLESHOOTING

The DVR System Boots Up Abnormally Or Reboots Automatically.

If the issue persists, please contact Support for more help.

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How Should I Do If I Forget My Password?

• Please click Forgot Password when logging into the DVR system.

• The system will ask you the security questions you set in the Startup Wizard, please enter the right answer to reset your password.

• If you forget the answers, click Forget Answers to enter the interface of Verification Code.

• Launch XMEye App,tap > FIND PWD on an Android device or tap Forgot your device password?(on the interface of Add Device) > FIND PWD on an iOS device to scan the QR code on the left side to get a verification code, then enter it into the box on the interface of Verification Code to reset your password. However, if you set an email to get the verification code in Startup Wizard, the App will send the code to that email. You need to get it from email, then enter it on the interface of Verification Code.

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How Long Can A Hard Disk Drive Record For This DVR System?

There are 4 AHD cameras connecting to this DVR system by default. These cameras are with the resolution of 1080P and variable bitrate which depends on the surveillance scenes. If the bitrate is around 2Mb/s, the corresponding size of the video file will be around 21G per day.

As a result, a Hard Disk Drive with the capacity of 1T may record around 12 days.

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How Can I Connect An Extra Camera With The DVR System In Addition To The 4 Cameras In The Package?

DVR system supports up to 8 cameras to be connected. Please contact Hiseeu to get the same type of cameras and the corresponding cables.

If you just have a camera in hand, please follow the steps below:

For the camera with the format of TVI/CVI/SVI/CVBS, right click on the screen, select XVI&AHD to set the Signal of the channel to Auto or the corresponding format of your camera, then connect the camera with the DVR system.

For an IP camera, please go to Main Menu > System > Digital > ChannelType to check the box of the fourth line, then go back to the main screen and move the cursor to the channel you’d like

to connect the camera.

Click in the center of the screen to start adding the camera.

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The Image From The Camera Is Upside Down.

Right click on the main screen and click XVI Control, then check the box before Mirroring or Overturn to flip the image.

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What Should I Do If It Runs Out Of The Space On Your Hard Disk Drive?

The DVR system is set to loop recording by default, which means the latest videos will overwrite the old videos automatically when it runs out of the space on the Hard Disk Drive.
You can back up the important videos, then delete the videos or format the Hard Disk Drive.

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Why Does The Hard Disk Drive Stop Saving Videos?

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The App On My Mobile Device Cannot Receive Snapshots When The Camera Detects Motion, Human Or The Camera Gets Blocked, Etc.?

The App can receive the snapshots by default and you can check from Alarm Push/Alarm of the App.

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Why Does The App Remind Me Of “Maximum Video Link”?

For remote viewing, such as from App or PC Client, you can only simultaneously access the live videos from 6 channels at most. Please close the unnecessary channel.

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Why Doesn’t The PC Client Watch The Live Videos?

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Why Doesn’t The PC Client Watch The Live Videos?

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What Should I Do If I Got Too Many Push Notifications From App?

This DVR system can support to send you alerts when the camera detects motion, human, face, video feed loss,or the camera gets blocked. You can go to Main Menu > Alarm to disable certain kinds of alarms to reduce alerts.What’s more, you can lower the Sensitivity, set the Region and Period to reduce alerts.

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How Can I Modify The Time Stamp And Channel Name Displayed On The Screen When Playing The Videos Recorded?

You can go to Main Menu > System > Display to select the channel you’d like to set, then enable Time Display and Channel Title, then click Set. You can even drag them to your desired position on the screen.

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Production Introduction

The DVR series is a HD surveillance product that designed for security field. It uses an embedded LINUX operating system to ensure stable system performance. It adopts the standard H.265 video compression algorithm and a unique spatial-temporal filtering algorithm to achieve high-quality, low-bitrate synchronous audio and video and 24/7 video recording. With TCP/IP network technologies, it

has powerful network data transmission and remote control capabilities.

The DVR can be used locally or online applied as a part of a safety surveillance network. With professional network video surveillance software, it fully demonstrates its strong networking and telecommunication capabilities.

This DVR can be applied to security measures in various fields and departments such as banking, telecommunications, electric power system, judiciary system, transportation, smart communities, factories, warehouses and water facilities.

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Unboxing and Initial Setup

When you receive this product, please confirm that it matches the model you ordered and carefully inspect the device for any obvious damage. After opening the casing, check whether the data cable, power cable, and other connections inside the device are firmly connected to the main board.

Please protect the labels attached to the bottom or back panel, which is very important to our after-sales service work. When contacting our company for after-sales service, you will need to provide the model and serial number on the order label.

1.2Gallery

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Power Indicator

Network Indicator

⑨  ⑩ ⑪

Hard drive

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LAN

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HD Digital Video Recorder

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Video Input

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⑧

Audio Output

⑫ USB2.0

VGA  Ethernet Port

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Audio Input

HDMI

USB2.0 Power Port

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NOTE: The picture shown is for reference only. Actual appearance is subject to the model you purchased.

How to set up Zosi XVR System

Read More : How to Connect Zosi wifi cameras to nvr

Suggestion: Please test the product before installation to ensure it is functioning properly.

Ⓒ Connect the camera to the DVR via a BNC cable.

Ⓒ Connect the DVR to the monitor via an HDMI or VGA cable.

Ⓒ Connect the DVR to the router via a network cable.

Ⓐ Connect the mouse to the USB port of the DVR.

Ⓒ Power on the DVR by connecting it to a power source.

⑥ The monitor will display the real-time monitoring image from the camera.

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Via Smartphone

Search “ZOSI” in App Store, or use a browser to scan the QR code below to download and install the App, and follow the on-screen instructions to complete the initial setup.

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App video operation link

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Via PC

Download: https://www.zositech.com/app/

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Basic Operation

After connecting the power supply, the power indicator light will turn on, and the device will start up. At this time, you will hear a “beep” from the buzzer. By default, the system is in multi-screen mode.

Mouse Use:

Left-click:

Double-click a single-channel to make it full screen, and double-click again to return to the multi-channel display.

Click once to open a menu option. Right-click：

Click once to exit the current menu or return to the previous menu option.

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Left-click  Right-click

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After the device is powered on normally, you need to log in to the system before operating it. The system will provide corresponding functions according to the permissions of the logged-in user.

The default for the device is “admin” and the default password is blank. You can log in to the system directly the first time after powering on.

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....After entering the preview page, double-click the left mouse button to switch between single or multiple display. On each preview screen, the date, time, and channel name can be displayed, and each screen display the recording and alarm status of the monitoring channel.

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Motion Detection Triggered Motion+PIR Detection Triggered

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Human-Figure Detection Triggered

PIR Detection Triggered Vehicle Detection Triggered

In preview mode, click the right mouse button to bring up the quick menu, and click the right mouse button again to exit the quick menu.

1.4.1Start Scan

Start Scan refers to the system automatically displaying each live video in sequence according to the order of the devices in channel lists. The jump button is available only when the user selects the channel in [Main Menu]>[Setup]>[Live], and when not all channels can be displayed completely in the current preview mode.

Adjust image settings for all channels: Brightness, Contrast, Saturation and Hue.

Zoomed in digitally up to 4X or 8X of single channel.

Set the audio settings for each channel to enable, disable, or mute audio, and adjust the volume. When [Auto] is selected, the audio will be enabled automatically when switching to the full-screen display.

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Control the RS485 devices of all channels. Set the address, baud rate, protocol, preset points, patrol routes, tracks, etc. of the RS485 device in [Main Menu] > [Setup]

> [PTZ ]

Note: Due to differences in product design, some devices may not support RS485 interface.

Right-click and select Playback to choose between Video Playback/Quick Playback, Video Playback: Search for the video you want by time or event, then click Play.

Quick Playback: Quickly playback the first 30 minutes of video.

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Play/Pause

Fast  Rewind Forward

Multi-screen display

Previous Record  Next Record

Previous Video: Go to the previous recorded event.

Next Video: Go to the next recorded event.

Fast Forward: The video can be played at different speeds, from 1/4x to 16x. Rewind: The video can be played at 1x, 8x, 16x, and 32x speed for rewind viewing. Display Mode: Both single-screen and multi-screen display modes are available. You can choose the number of screens you want to play simultaneously. Channels without recordings will display a black screen during playback.

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Main Menu

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Set functional parameters of the device, including: Basic Configuration, Live Configuration, Recording Configuration, Recording Schedule, Alarm Configuration, Network Configuration, User Management, PTZ Configuration, Advanced Configuration.

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Basic configuration contains 3 sub-menus: System, Date & Time, and DST

[System Type]: The name of the system displayed on the client

[Model Number]: Used for controlling multiple DVRs with one remote control [Video Format]: Supports PAL and NTSC video format.

[Password Check]: Checking this option means that users must enter a username

and password in the system settings and have the corresponding permissions to perform certain operations.

[Show System Time]: Choose whether to display the time on the scene.

[Max Online Users]: Set the number of network users who can access the device. [Video Output]: Users can select output resolutions 1024×768, 1280×1024, 1920×1080, etc.

[Logout After (Minutes)]: The system automatically logs out after a set time of inactivity. [Startup Wizard]: Whether to display the wizard on startup.

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Set the date format, time format, time zone, and manually adjust the system time.

NOTE: The system default time zone of the system is GMT. You can select

[Time Synchronization] to correct the time. The network time server can also be set.

Set the start and end times of daylight saving time through the week or date.

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Live configuration contains 3 sub-menus: Live, Main Monitor, and Video Video Masking.

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[Camera Name] Click on the camera name, and a software keyboard will pop up. Users can modify the camera name as needed.

Click on the Shift key to switch input method.

[Colour] Users can adjust the brightness, hue, saturation, and contrast of the channel.

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[Interval] The time interval for switching from one channel to another in sequence during channel rotation.

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Users can mask certain areas in the scene, max 4 areas.

[Setting] Enter the live view, hold down the left mouse button, drag the mouse to set the blocked area, click [Apply] to save the setting.

Double-click the area that needs to be deleted, and the area will turn black. Right-click

to exit, and then click[Apply] to delete the blocked area.

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Recording configuration contains 5 sub-menus: Enable, Record Bitrate, Stamp, Recycle Record, and Snap

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Enable/disable recording and audio functions for a specific channel, or set all channels to default enable.

[Resolution] The recording resolution for each channel [FPS] Selection range: 1-30 (NTSC) 1-25 (PAL)

[Encode] The camera’s encoding type, support VBR and CBR

[Quality] The higher the quality, the clearer the video image. Options include Lowest,

Lower, Low, Medium, Higher, and Highest [Max Bitrate] Range: 256kbps ~ 2048kbps

[Adjust] The video format, including CVBS, AHD, CVI, and TVI

Note：These functions are not optional

[Camera Name] Select whether to display the camera name or not [Time Stamp] Select whether to display time on this channel or not

[Position] Click this button and users can use the mouse to drag the camera name and timestamp to any position on the live screen.

4.Recycle Record

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When selected, the DVR will automatically overwrite the oldest files and continue recording when the hard disk is full. If not selected, the DVR will stop recording when the hard disk is full and prompt “Insufficient remaining space” on the screen.

Recording schedule contains 6 submenus: Schedule, Motion, Sensor, PIR, Vehicle , and Human.

[Copy] Apply the recording schedule of a certain channel to other channels or all channels.

Select the channel, double-click the left mouse button, and edit the weekly plan.

[Add] Add a recording schedule for a certain day [Delete] Delete the selected schedule

[Copy] Copy the schedule of a specified date to other dates. Double-click the left mouse button to customize the effective recording mode time for each day of the week.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for motion detection recording is all selected.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for sensor alarm recording is all selected.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for PIR detection alarm recording is all selected.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for vehicle detection recording is all selected.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for human detection recording is all selected.

The Alarm configuration contains 7 sub-menus: Sensor Alarm, Motion Detection, Video Loss, PIR Detection, Human Detection, Vehicle Detection, and Other Alarms.

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NOTE: Some products may cancel sensor alarm recording due to product differences.

1-1. Basic Configuration

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[Enable] Enable the sensor alarm function for the corresponding channel [Type] Select the alarm type: Normally open or Normally closed

[Name] Set the name of the sensor

1-2. Alarm Handling

[Holding Time] Select the alarm delay time, with options of 5s, 10s, 20s, 30s, 60s, 120s, Always

[Trigger] Click to set alarm configuration, trigger recording, PTZ linkage, etc. [Buzzer] When selected, the buzzer will sound when an alarm triggered

[Show Full Screen] When there is an alarm trigger, the alarm will pop up in full- screen display

[To Alarm Out] Select to trigger the alarm output on a specified channel

[Email] When an alarm is triggered, the system will send relevant information to the user’s designated email, such as the alarm event, snapshot, device name, device number, etc.

[Snap] When an alarm is triggered, the system will automatically capture and save images of the selected channel

[To Record] Select the channel to trigger recording

[To PTZ] To set the action type and serial number of the linkage

1-3. Schedule

The schedule settings for sensor alarm are the same as for scheduled recording. For specific setting steps, please refer to 4.2.4 [Recording Schedule] -[Schedule] NOTE: The default schedule for sensor alarm is Select All

Motion Detection contains 2 sub-menus: Motion and Schedule.

2-1. Motion Detection

By analyzing the video image, when the system detects motion signals that reach the preset sensitivity, it will trigger motion detection alarms and activate the linkage function to push the alarm information to the App or email.

[Enable] After selected, the Motion detection function of the corresponding channel is turned on, and it is enabled by default

[Holding Time] Select the alarm delay time for the channel, which can be set to 5s, 10s, 20s, 30s, 60s, 120s, or Always on.

[Push Time] Set the time interval for pushing alarm notification to the mobile App, which can be set to 1min, 2min, 3min, 5min, 8min, or 10min.

[Trigger] The setting is the same as that of sensor alarm, please refer to 4.2.5 Alarm Configuration – Sensor

[Area] In this interface, users can drag the scroll bar to adjust the sensitivity value (1-8), the default value is 6, the smaller the value, the higher the sensitivity. Because the sensitivity is affected by factors such as color and time (day or night), users should adjust the value according to the actual situation.

Click or drag the mouse to select or erase the detection area.

Click the star icon to set the entire field of view as a sensitive area

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Click the trash icon to clear the current detection area

Click to save settings

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Click to log out

The sensitivity index ranges from 1 to 8. The default sensitivity is 6. The lower the value, the more sensitive. The higher the value, the less sensitive.

Note: It is best not to have flags,trees or other objects that are easy to flutter in the wind in the grid for motion detection to avoid false alarms.

2-2. Schedule

The setting of the motion detection schedule is the same as that of the scheduled recording. Please refer to 4.2.4 [Recording Schedule]-[Schedule] for specific

setup steps. This function controls the effective time of the motion detection feature. Note: The default schedule for motion detection is to Select All.

This function needs to be used with a camera with PIR (Passive Infrared) capability. After PIR detection is set, the DVR will only record when it detects human life, and push the alarm notifications to the App or mailbox.

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[Enable] After selected, the PIR detection function of the corresponding channel is turned on, and it is enabled by default

[Holding Time] Select the alarm delay time for the channel. Options: 5s, 10s, 20s, 30s, 60s, 120s, Always

[Push Time] Set the time interval for alarm notifications to be sent to the App.

Options: 1min, 2min, 3min, 5min, 8min, 10min

[Trigger] The setup method is the same as sensor alarm. Please refer to 4.2.5 Alarm Configuration – Sensor

[Schedule] PIR detection schedule setting is the same as Schedule Recording. For detailed instructions, please refer to 4.2.4 Recording Schedule. This feature controls the effective time of PIR detection

By analyzing the video image, the system activates human detection alarm when

it detects human figure. It also triggers linkage functions and sends alarm notifications to the App or mailbox.

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[Enable] After selected, the human detection function of the corresponding channel is turned on, and it is enabled by default

[Holding Time] Select the alarm delay time for the channel. Options: 5s, 10s, 20s, 30s, 60s, 120s, Always

[Push Time] Choose the time interval for alarm notifications sent to the App. O ptions: 1min, 2min, 3min, 5min, 8min, 10min

[Trigger] The setup process is the same as sensor alarm configuration, please refer to

[Schedule】The schedule settings for human detection alarm are the same as Schedule Recording. For detailed instructions, please refer to 4.2.4 Recording Schedule. This feature controls the effective time of human detection

By analyzing the video image, the system detects vehicle contours and triggers motion detection alarms. It also activates the linkage function to send alarm notifications to the App or mailbox.

[Enable] After selected, the vehicle detection function of the corresponding channel is turned on, and it is enabled by default

[Holding Time] Select the alarm delay time for the channel. Options: 5s, 10s, 20s, 30s, 60s, 120s, and Always

[Push Time] Set the time interval for sending alarm notifications to the App. Options: 1min, 2min, 3min, 5min, 8min, and 10min

[Trigger] The setup process is the same as for sensor alarm configuration. Please refer to 4.2.5 Alarm Configuration – Sensor

[Schedule] The schedule settings for human detection alarm are the same as Schedule Recording. For detailed instructions, please refer to 4.2.4 Recording Schedule. This function controls the effective time of vehicle detection

The handling of video loss alarms is the same as for sensor alarms. For detailed instructions, please refer to 4.2.5 Alarm Configuration – Sensor

[Alarm Types] Including Disk Full, IP Conflict, Disconnect, Disk Shortage Alarm,

Disk lost

[Buzzer] When an alarm occurs, the device emits two long beeps.

[Email] When an alarm is triggered, the system sends relevant information such as the alarm event, snapshots, device name, and device ID to the user’s specified email address.

[To Alarm Out] After selected, and an alarm will be triggered on the specified alarm output.

[Disk Shortage Alarm] When the remaining capacity of the hard disk reaches the set value, an alarm will be triggered.

Network Configuration contains 4 sub-menus: Network, Email, WIFI Setup, DDNS

.

[HTTP Port] 80 by default [Server Port] 5000 by default

[Mobile Port] 5001 by default [Obtain an IP Address Automatically] Enable automatic IP address acquisition

[IP Address] Set the IP address of the device [Subnet Mask] Set the subnet mask of the device

[Gateway] Set the default gateway of the device

[Preferred DNS Server] This address is provided by your internet service provider (ISP). It must be filled in when using mobile monitoring.

[Alternate DNS Server] This address is provided by your internet service provider (ISP).

[PPPOE] Enable this option to establish a network connection using PPPoE. The connected IP address can be checked in[Main Menu]- [Information]- [Network] [User Name] Enter ISP (provided by Internet Service Provider)

[Password] The password set

[Test] Test whether the input IP address or PPPoE information is valid

.

[SMTP Server] Mail server address, which can be an IP address or a domain name

(if it is a domain name, ensure that DNS is correctly configured for proper resolution).

For example: smtp.gmail.com

[Port] Mail server port number, the default port is 465

[SSL Check] Enable SSL (Secure Socket Layer) protocol for secure login [Send Address] The email address of the mail server

[Password] The password for the sender’s email address

[Receive Address] When an alarm occurs, it will be sent to the set email address. Up to 3 recipient email addresses can be set

[Test] Test the current email configuration to check if it is successful.

This function can only be used with an external WiFi module

[WiFi Enable ] Enable WiFi connection after selected

[Search Signal] Search for nearby WiFi signals after enabling WiFi

[Input Password] Select the searched WiFi network and enter the corresponding password

[Configure] Set dynamic IP or static IP

[DDNS Server] Website of the domain name resolution service provider.

Options: www.meibu.com, www.no-ip.com

[User Name] The account used when registering the domain name [Password] The password corresponding to the registered account [Host Domain] The domain name of the domain name resolution server.

Save the settings and exit, you can directly access the device using Internet Explorer (IE)

Manage the user permissions for this device. The default user “admin” is the super administrator and there is no password by default.

NOTE: The maximum length for usernames and passwords is 32 bytes.

.

[Add] : Add a username and set the user’s permissions. Clicking on it will bring up the following interface:

.

NOTE: Some products may cancel the RS485 interface due to product differences.

[Address] The address of the PTZ device

[Baud Rate] The baud rate of the PTZ device. Options: 110, 300, 600, 1200, 2400,

4800, 9600, 19200, 34800, 57600, 115200, 230400, 460800, 921600

[Protocol] The communication protocol of the PTZ device. Options: PELCOP, PELCOD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, SAMSUNG, RM110, HY,

N-control [Simulative Cruise] When selected, after adding preset points in the

cruise line configuration, preset point cruising can be achieved regardless of whether the PTZ device supports the cruise line function.

[Preset] Click the [Setting] to open the following window:

Users can adjust the PTZ to the desired position through the button on the tool bar. Click [Save] and the preset point is set. Up to 128 preset points can be set.

[Cruise] Click the [Setting] to open the following window:

[Add] Add a cruise line (up to 8 cruise lines can be added)

[Setup] After selecting a cruise line, click Setup to open the add preset point interface, as shown below:

.

[Track]

[Start Record] Control the PTZ to move up, up-left, down, down-right, left, down-left, right, up-right, or stop recording the PTZ’s movement trajectory.

[Start Track] To execute the recorded trajectory.

NOTE: Each channel can only record one track, which is automatically saved after recording. When calling a track, simply select the channel to start track.

Advanced Setup contains 3 sub-menus: Reset, Import/Export, System Maintenance

.

[Reset] Restore all settings to factory settings

[Import/Export] Export device parameters to a portable storage device or import data from a portable storage device to the device

[System Maintenance] The video recorder defaults to restart automatically every week at 2:00 am on Monday. User can choose to restart Daily, Weekly, Never.

Data search contains Time Search, Event Search, Image

Select a channel and start playing

[Search] Search the video files for the selected channel and time. Click the Play icon to start playback.

NOTE: Dates in the calendar marked with blue squares indicate recorded footage.

[Search] Search the video files for the selected channel and time. Choose the desired time, click Search and select the file, and double-click the mouse to start playback.

[Search] Search for images for the selected channel and time.

[Save] Save the currently displayed image to a portable storage device. [Save All] Save all captured images to a portable storage device.

NOTE:

By configuring the settings, the video files in the device can be backed up to the external storage device.

NOTE: Before backing up files, make sure to install a storage device that can accommodate the backup files.

[Search] Select the files to be backed up based on the time and channel.

[Backup] Select the files from the list, click Backup, and a backup information interface will pop up, as shown in the figure:

[Disk Cleanup] Delete all files in the external storage device.

.

Information contains 5 sub-menus: System, Event, Log, Network, Online Users

.

Display the basic information of the device, including hardware information, software version, Launch Date, and Device ID. Users can scan the QR code to download the mobile App and obtain the mobile port number of the device.

.

.

.

Users can select the event information to query, such as motion detection alarm, human detection alarm, vehicle detection alarm, video loss alarm, PIR detection alarm, etc., based on time, channel, and other criteria.

Search the operation information of the logged-in user according to time, operation type, etc. Please note that formatting the hard drive will clear the log information.

.

Check the relevant parameters of the network settings.

Check the network user information connected to the local DVR.

[Refresh] Re-detect recognizable hard drives.

[Browse] View information of the selected hard drive, including capacity, remaining space, disk status, attributes, total number of pictures that can be stored, and number of pictures that have been saved.

[Format]: Delete data in the selected hard drive, including locked files and pictures.

.

The current user logs out of the system. If the user wants to log in again, they can click on the main menu icon and enter their username and password on the login interface to log back into the device.

.

Click it to initiate a system reboot for maintenance purposes.

.

5 FAQs

.

Q: Does the system support motion detection and image capture?

A: It captures images automatically when people, cars, are detected or when there is a change in detected images. Users can also manually capture images using our ZOSI Smart APP.

.

Q: Why can’t my device connect to the Internet?

A: Please check

.

Q: Why can’t I search for video files?

A: Please check

.

Q: Why can’t some channels be displayed?

A: Please check

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JUAN CCTV Firmware Software NEW

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Chapter 1 Startup

• 1. Activate Your Device

For the first-time access, you need to activate the video recorder by setting an admin password. No operation is allowed before activation. You can also activate the video recorder via web browser, SADP or client software.

Before You Start

Power on your device.

Steps

1. Select a language.
2. Click Apply.
3. Input the same password in Password and Confirm Password.

Warning

Strong Password recommended-We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Activate network camera(s) connected to the device.

• Check Use the Device Password to use the device password to activate the inactive network camera(s).
• Enter a password in Camera Activation Password to activate network camera(s). 5. Click Activate.

‘User Name admin

‘Password

‘Confirm Password

‘Camera Activation Password

Pl use the Device P

Figure 1-1 Activation

What to do next

Hilook DVR User Manual

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Follow the wizard to set basic parameters.

• When you forget your password, there are three methods to reset it, including password resetting email, HiLookVision, and security questions. You have to configure at least one password resetting method. Refer to Set Password Resetting Email and HiLookVision for details.
• For unlock pattern. Refer to Set Unlock Pattern for details.
• For general system parameters. Refer to General for details.
• For general network parameters. Refer to General for details.
• For storage device configuration. Refer to Storage Device for details.
• For adding network cameras. Refer to Network Camera for details.
• For platform configuration. Refer HiLookVision to for details.

1.2 Login

• • 1. Set Unlock Pattern

Admin user can use the unlock pattern to login. You can configure the unlock pattern after the device is activated.

Steps

1. Use the mouse to draw a pattern among the 9 dots on the screen. Release the mouse when the pattern is done.

QU Note

The pattern shall have 4 dots at least.

Each dot can be connected for once only.

1. Draw the same pattern again to confirm it.

Figure 1-2 Set Unlock Pattern

When the two patterns match, the pattern is configured successfully.

• • 1. Log in via Unlock Pattern

Steps

1. Right click the mouse on live view.

Figure 1-3 Draw the Unlock Pattern

2. Draw the pre-defined pattern to enter the menu operation.

dJNote

• If you have forgotten your pattern, you click Forgot My Pattern or Switch User to log in via password.
• If you have drawn the wrong pattern for more than 5 times, the system will switch to the normal login mode automatically.

1.2.3 Log in via Password

If your video recorder has logged out, you must login before operating the menu and other functions.

Steps

1. Select User Name.

Welcome

Figure 1-4 Login Interface

1. Input password.
2. Click Login.

C@Note

• When you forget the password of the admin, you can click Forgot Password to reset the password.
• If you enter the wrong password 7 times, the current user account will be locked for 60 seconds.

Chapter 2 Live View

• 1. GUI Introduction
• Click Target Detection at the upper-left corner, and select a or m to display the specified live target detection results. For result details, click View More.

CU Note

o Target Detection is only available for certain models.

o Target Detection is valid when HDD is installed.

o 0 is valid for motion detection, line crossing detection, intrusion detection, and facial detection.

• Click Fl to start/stop auto-switch. The screen will automatically switch to the next one.
• Click to enter full screen mode.
• Double click a camera to view it in single-screen mode. Double click again to exit single-screen mode.
• Change a camera live view screen by dragging it from its screen to the desired screen.
• Scroll up/down to turn to previous/next screen.
• Position the cursor on a camera to show shortcut menu.

Figure 2-1 Shortcut Menu

Table 2-1 Shortcut Menu Description

• In the live view interface, there are icons at the upper-right corner of the screen for each camera, showing the camera recording and alarm status.

Table 2-2 Live View Icon Description

• Right click your mouse to display the shortcut menu.

fnJ Menu

Ei Single Screen >

S Window Division >

• Previous Screen
• Next Screen

O Start Anlc-EMlch

• B Camera

® Playback

£ FTZ Control

Figure 2-2 Right Click Shortcut Menu

2.2 PTZ Control

• • 1. Configure PTZ Parameter

You shall configure PTZ parameters before controlling a PTZ camera.

Steps

1. Preview a camera in live view and click 0 on shortcut menu.

PTZ Control Panel Introduction

Table 2-3 PTZ Panel Description

• • 1. Customize Preset

Set a preset location where the PTZ camera would point to when an event occurs.

Steps

1. Preview a camera in live view and click A on shortcut menu.
2. Select a desired preset in preset list.
3. Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
4. Click \* .

What to do next

Double click a preset in the preset list to call it.

• • 1. Customize Patrol

Patrol refers to a path consists of a series of presets with designated sequence. It provides dynamic live image for monitoring several presets.

Steps

1. Preview a camera in live view and click on A shortcut menu.
2. Click Patrol.
3. Click 22 of a desired patrol.
4. Click .
5. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of patrol. The key point is corresponding to the preset. The preset number determines the order at which the PTZ will follow while cycling through the patrol. Duration refers to the time span to stay at the corresponding key point. Speed defines the speed at which the PTZ will move from one key point to the next.

Figure 2-4 Patrol Settings

1. Click OK.
2. Click Save.

What to do next

Select a patrol and click to call it. The PTZ camera will move according the predefined patrol path.

• • 1. Customize Pattern

A pattern records the movement path and dwell time in a certain position. When you call a pattern, the PTZ camera will move according to the recorded path.

Steps

1. Preview a camera in live view and click A on shortcut menu.
2. Click Pattern.
3. Select a pattern.
4. Click O .
5. Use direction buttons to wheel the camera to required locations. Adjust zoom and focus as your desire.
6. Click ® . The previous PTZ camera moving path is recorded as a pattern.

What to do next

Select a pattern and click to call it. The PTZ camera will move according the predefined pattern.

Chapter 3 Playback

3.1 GUI Introduction

Go to Playback .

Figure 3-1 Playback

Table 3-1 Playback Interface Description

Figure 3-2 Timeline

• Position the cursor on the timeline, drag the timeline to position to a certain time.
• Period marked with blue bar contains video. Red bar indicates the video in the period is event video.
• Scroll up/down to zoom out/in timeline.

3.2 Normal Playback

Play back normal videos.

Steps

1. Go to Playback .
2. Select a camera from the camera list.
3. Select a date on the calendar for playback.

Ui Note

The blue triangle at the calendar date corner indicates there are available videos. For example, 22^ means video is available. means no video.

1. Optional: Position the cursor on playback window to show control bar.

di <a e® n a x

Figure 3-3 Control Bar

Table 3-2 Button Description

3.3 Event Playback

When you select the event playback mode, the system will analyze and mark videos that contain the motion detection, line crossing detection, or intrusion detection information, .

Before You Start

• Ensure the camera has enabled Dual-VCA. You can enable it via the camera web browser interface in Configuration ^ Video/Audio ^ Display Info. on Stream .
• Ensure your video recorder has enabled Save VCA Data. You can enable it in Configuration ^ Record ^ Advanced .

Steps

1. Go to Playback .
2. Click Event.
3. Select a camera.

Figure 3-4 Event Playback

4. Position the cursor on playback window to show control bar.

Table 3-3 Button Description

5. Click ¡3 to set detection areas of line crossing detection, intrusion detection, or motion

detection.

1. Click g] to search videos. Videos meet the detection rule requirement will be marked in red.
2. Click E5 to configure the play strategy.

Do not Play Normal Videos

If it is enabled, videos without smart information will not be played.

Normal Video

Set normal video playback speed. The option is only valid when Do not Play Normal Videos is unchecked.

Play Speed of Smart/Custom Video

Set playback speed of videos with smart information. The option is only valid when Do not Play Normal Videos is enabled.

Figure 3-5 Play Strategy

3.4 Back up Clip

You can clip videos during playback. Video clips can be exported to the backup device (USB flash drive, etc.).

Before You Start

Connect a backup device to your video recorder.

Steps

1. Start playback. Refer to Normal Playback for details.
2. Click ;: .
3. Set the start and end time. You can also adjust cursors on the time bar to set the time period.
4. Click Save.
5. Select the backup device and folder.
6. Click Save to export the clip to backup device.
7. File Search
   1. Search File

Steps

1. Go to Search .

Figure 4-1 Search

2. Select a search type (video, picture, event, etc.).

3. Set search conditions.

4. Click Search.

– Click to play the video.

– Click c? to lock the file. Locked file will not be overwritten.

– Select file(s), and click Export to export file(s) to backup device.

• 1. Quick Backup

Before You Start

Connect a backup device to your video recorder.

Steps

1. Go to Search .
2. Set search conditions.
3. Click Quick Export.
4. Select backup device and path.
5. Click OK to start exporting.
6. Configuration (Easy Mode)

Easy mode contains basic configurations. Go to Configuration , and click Easy Mode.

• 1. System Configuration

5.1.1 General

You can configure the output resolution, system time, etc.

Steps

1. Go to Configuration ^ System ^ General .

System Date 22-06-2020

System Time 07:50:00

Resolution 1920*1080/60Hz(1080P)(R< ~

Wizard

Lock Screen Password

Figure 5-1 General Settings

1. Configure the parameters as your desire.

Wizard

The wizard will pop up after the device starts up.

Lock Screen Password

You need to enter your password if the screen is locked.

NTP Time Sync

Network time protocol (NTP) is a networking protocol for time synchronization. The device can connect to NTP (network time protocol) server to sync time.

Interval (min)

Time interval between two time synchronization with NTP server.

NTP Server

IP address of the NTP server.

1. Click Apply.
2. 1.2 User

Add User

There is a default account: Administrator. The administrator user name is admin. Administrator has the permission to add, delete, and edit user. Guest user only has live view, playback, and log search permission.

Steps

1. Go to Configuration ^ System ^ User .
2. Click Add and confirm your admin password.

Figure 5-2 Add User

1. Enter user name.
2. Enter the same password in Password and Confirm.

/K Warning

We highly recommend you create a strong password of your own choosing (Using a minimum of 8 characters, including at least three of the following categories: upper case letters, lower case letters, numbers, and special characters.) in order to increase the security of your product. And we recommend you reset your password regularly, especially in the high security system, resetting the password monthly or weekly can better protect your product.

1. Click OK.

– Click / ® to edit/delete user.

Set Password Resetting Email

When you forget your login pattern and password, the device will send an email contains verification code to your email for password resetting.

Steps

1. Go to Configuration ^ System ^ User .
2. Click Password Resetting Email.
3. Enter admin password for authorization.
4. Enter an email address.
5. Click OK.

Reset Password

You can reset your password when you forgot your login pattern and password.

Steps

1. Click Forgot Password at the password login interface.
2. Click Next if you agree the Privacy Policy, you can scan the QR code to read it.
3. Follow the wizard to reset password.

5.1.3 Exception