Password Tools Guide How To

How to Reset Password by Serial Number on the Monitor?

SADP password reset

Reset Password by Serial Number on the Monitor?

If the system password has been forgotten, please send the following information to support@xvraid.com by email or submit a request on the help center  the required information. Then we will send you the security code for you to access the system.

 

Steps:

1. A picture of the  label, which can be found at the bottom of the device.

HK_Password-Label_1.jpg

2. A picture of the system date that is shown on TV or monitor.
hk_system_date.jpg

3. A picture of the serial number that is shown on the monitor or TV.

Please refer to the below to find the serial number.HK_Password-Double-click.png

HK_Password-Long_SN_1.jpg

If the system doesn‘t pop up the serial number but pop up a date, please send a picture of the system date to technical support.

HK_Password-Reset_system_date.png

After we get all the information, we will provide you the security codes to reset the admin password.

HK_Password-Secure_code.jpg

HK_Password-New_password.jpg

HK_Password-New_password_2.jpg

 If you can’t get the long serial or the pop-up date, please refer to the link below to reset the password in another way.

Reset Admin Password on Annke System via SADP Software

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