Guide How To

How to upgrade vivotek camera?

How to upgrade vivotek camera

upgrade vivotek Please follow the steps below to upgrade your camera:

  1. Search the model name on VIVOTEK official website: https://www.vivotek.com/mceclip0.png
  2. Click on the webpage of the camera.
  3. Then click Downloads to find the version and it (take IB9389-H for example in the picture).mceclip1.png
  4. Unzip the downloaded file, you can find a pkg file.
  5. Access the via the web browser.
  6. Go to Configuration> System> Maintencance> Upgrade firmware, browse to pick the pkg file to upgrade the camera.mceclip0.png

know the firmware version of the camera?

Please follow the steps below to know the firmware version of the now:

  1. Access the via browser.
  2. Go to Configuration, then you can find the firmware version of the camera at the left bottom.mceclip0.png

get the server status report and the configuration file of the camera?

Please follow the steps below to get the server status report and the configuration file of the camera:

  1. Access the camera via browser.
  2. Go to Configuration> System> Maintenance> Import/Export files and click on the Export button.mceclip1.png
  3. Save the files.

Note: Remember to provide the of the root account at the same time when providing the configuration file.

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