Guide How To Password Tools

How to Reset System Password by Serial Number on Monitor?

HK Password New password 2

Reset System by on Monitor?

If the system has been forgotten, please send the following information to support@annke.com by email or submit a request on the ANNKE help center  the required information. Then we will send you the code for you to access the system.

 

Steps:

1. A picture of the device label, which can be found at the bottom of the device.

HK_Password-Label_1.jpg

2. A picture of the system date that is shown on TV or monitor.
hk_system_date.jpg

3. A picture of the  that is shown on the monitor or TV.

Please refer to the instructions below to find the serial number.HK_Password-Double-click.png

HK_Password-Long_SN_1.jpg

If the system doesn‘t pop up the but pop up a date, please send a picture of the system date to technical support.

HK_Password-Reset_system_date.png

After we get all the information, we will provide you the codes to reset the admin password.

HK_Password-Secure_code.jpg

HK_Password-New_password.jpg

HK_Password-New_password_2.jpg

 If you can’t get the long serial or the pop-up date, please refer to the link below to reset the in another way.

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