How To Guide Password Tools

Reset Admin Password on System via SADP Software

SADP password reset

Purpose: Reset Admin Password on System via SADP If you could not find the long SN serial number from your system, please refer to this instruction to reset the password of your system.

Steps:

1. Exporting The XML file

 

1). Plug DVR/NVR to the router by ethernet cable.

2). Get a windows computer that is connected to the same router as the DVR/NVR and  software. Here is the download link:

For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip

For Mac: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip

3). Run the and it will detect the system’s IP address.

4). Select the device and click Forgot Password at the right bottom of the software.

SADP_tool_detect.png

export_file.jpg

5). Click export and select the path to export a file. Please don’t change the file’s name and send this file to support@.com. We will send you a key file to unlock the system.

keep_the_file.png

Note:
1. Please do NOT turn off your DVR and the SADP after you export the file. Otherwise, the exported file will be invalid immediately.
2. Please use the key file from us as soon as possible because it’s only valid for 24 hours.

2. Importing another XML file

Select “Import File” and choose the key file that we sent to you.
Type in your DVR/NVR’s new password in “New Password” and “Confirm Password”, tick the option “Reset Cameras’ Passwords”, click “Confirm” to finish reset.

SADP_import_file__1_.png

Note:
1. Before importing the XML file to SADP software, please connect as many activated cameras to the NVR as possible. Since only the connected cameras will sync their passwords the NVR’s. (Otherwise, the will stop showing image due to mismatch of password NVR )

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