vms – XVRAID XVR-DVR-NVR CCTV DESK https://www.xvraid.com security and surveillance blog Mon, 22 Apr 2024 11:13:07 +0000 en-US hourly 1 https://wordpress.org/?v=7.1 https://www.xvraid.com/wp-content/uploads/2022/02/ipcam.png vms – XVRAID XVR-DVR-NVR CCTV DESK https://www.xvraid.com 32 32 How to Configure Light Settings on Hikvision Cameras https://www.xvraid.com/how-to/how-to-configure-light-settings-on-hikvision-cameras.html https://www.xvraid.com/how-to/how-to-configure-light-settings-on-hikvision-cameras.html#respond Mon, 22 Apr 2024 11:13:07 +0000 https://www.xvraid.com/?p=5623 How to Configure Light Settings on Hikvision Cameras, Hikvision’s Smart Hybrid Light cameras offer a versatile solution for those who are unsure whether a black and white IR picture or ColorVu mode is best suited for a particular scene. These cameras feature both IR and white LEDs that can be used independently, allowing you to customise your lighting setup to suit your needs. Additionally, the cameras can automatically switch from IR mode to colour mode when a person or vehicle triggers an event you have set up.

This guide explains the setup for each option so that you can determine which one is best suited for your needs and scene..

How to find the camera’s light settings in its web interface:​

Even if the camera is connected to an NVR, before anything, you will need to log into the camera directly to access the advanced image and light settings to enable the different light modes, as these are not accessible from an NVR.
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1.Use the camera’s IP address or the NVR’s virtual host feature to access the camera’s login page.
2.When you are in, go to: Configuration→Image→Display Settings→Day/Night Switch

By default, your camera will be set to remain in ‘ColourVu only’ mode during low-light, meaning the white light will be constantly on when it is dark and never use its IR. The below sections will show you on how to configure the new ‘Smart Hybrid’ mode, ‘IR only’ mode, and ‘ColorVu only’ mode.
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How do I set my camera to Smart Hybrid mode:​

This mode is utilises both the IR and white LEDs built into your camera. It is useful as it allows you to keep your cameras to stay discreet in IR mode while there is no activity in your scene, and then switch to full colour when a person or vehicle is detected by putting white light on the scene, providing you with all of the additional information a colour image offers while also acting as a deterrent.

Here are the steps to enable this mode:
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1.Firstly, you must enable an event and specify your target types, as without this, the camera will not know when to switch modes.
2.Set the Day/Night Switch dropdown to Auto, as this will tell the camera to automatically to switch on its LEDs for night-vision when it detects that it is beginning to get dark.
3.The Sensitivity dropdown relates to the photo resistance (or amount of ambient light in the scene) needed for the automatic switchover to night mode. We recommend keeping this at 4, and adjusting it at your discretion. Simply put, the higher you set this, the darker the scene needs to get for the switchover to night mode.
4.The Filtering Time slider is best left as 5 (seconds) for most scenes. This determines the delay, in seconds, of the switch over from day to night mode, once the photo resistance threshold has been met.
5.It is advisable to set the Smart Supplement Light to ON. This is helpful for offsetting any overexposure you might see on objects close to the camera, as it allows the camera to automatically determine the strength of the IR or white light it puts on different areas of the scene, depending on how close an object is.
6.Select Smart from the Supplement Light Mode dropdown, which means the camera will switch from IR to ColorVu mode when a person or vehicle enters the scene.
7.We recommend keeping the Light Brightness Control at Auto. This is like the Smart Supplement Light, but allows the camera to determine the best overall brightness setting for the IR or white LEDs for the scene. When set to Auto, the camera will ignore whatever brightness you set on the slider(s) beneath this dropdown.

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How do I set my camera to ‘IR only’ mode:​

This mode is recommended if you would like the camera to be as discreet as possible and your scene is dark at night, as the camera will use its IR LEDs all the time at night and then switch back to colour during the day, meaning the white light is never used.
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1.Set the Day/Night Switch dropdown to Auto, as this will tell the camera to automatically to switch on its IR LEDs for night-vision when it detects that it is beginning to get dark.
2.The Sensitivity dropdown relates to the photo resistance (or amount of ambient light in the scene) needed for the automatic switchover to IR mode. We recommend keeping this at 4, and adjusting it at your discretion. Simply put, the higher you set this, the darker the scene needs to get for the switchover to IR.
3.The Filtering Time slider is best left as 5 (seconds) for most scenes. This determines the delay, in seconds, of the switch over from day to IR mode, once the photo resistance threshold has been met.
4.It is advisable to set the Smart Supplement Light to ON. This is helpful for offsetting any overexposure you might see on objects close to the camera, as it allows the camera to automatically determine the strength of the IR it puts on different areas of the scene, depending on how close an object is.
5.Select IR Supplement Light from the Supplement Light Mode dropdown, which means the camera will switch to IR mode at night, and stay in IR mode during event periods.
6.We recommend keeping the Light Brightness Control at Auto. This is like the Smart Supplement Light, but allows the camera to determine the best overall brightness setting for the IR LEDs for the scene. When set to Auto, the camera will ignore whatever brightness you set on the slider(s) beneath this dropdown.

How to Configure Light Settings on Hikvision Cameras

How do I set my camera to ‘ColorVu only’ mode:​

This is the opposite to IR mode, as the camera will turn on its white light at night and keep it constantly on, meaning that its IR is never used. This mode is ideal if you are not worried about the camera being discreet and prefer a colour picture 24/7.
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1.Set the Day/Night Switch dropdown to Auto, as this will tell the camera to automatically to switch on its IR LEDs for night-vision when it detects that it is beginning to get dark.
2.The Sensitivity dropdown relates to the photo resistance (or amount of ambient light in the scene) needed for the automatic switchover to IR mode. We recommend keeping this at 4, and adjusting it at your discretion. Simply put, the higher you set this, the darker the scene needs to get for the camera to switch on its white LED.
3.The Filtering Time slider is best left as 5 (seconds) for most scenes. This determines the delay, in seconds, before the camera turns on its white LED, once the photo resistance threshold has been met.
4.It is advisable to set the Smart Supplement Light to ON. This is helpful for offsetting any overexposure you might see on objects close to the camera, as it allows the camera to automatically determine the strength of the light it puts on different areas of the scene, depending on how close an object is.
5.Select White Supplement Light from the Supplement Light Mode dropdown, which means the camera will switch on its white LED at night, and never switch to IR mode.
6.We recommend keeping the Light Brightness Control at Auto. This is like the Smart Supplement Light, but allows the camera to determine the best overall brightness setting for the white LED for the scene. When set to Auto, the camera will ignore whatever brightness you set on the slider(s) beneath this dropdown.

How do I find my Hikvision device and edit its network settings?

You probably want to be able to view your camera feeds remotely wherever you are; either in a web browser, the iVMS-4200 software, or the Hik-Connect mobile app. All IP CCTV devices communicate over your LAN (local network) and have a unique location on the network. So, you will need to be able to locate where the device you want to view is and make sure it has the right settings for it to work on your LAN. You will then be able to access the device from a PC or mobile device, and connect it with the rest of your CCTV system.

Please follow the steps beneath to find and correctly set your Hikvision device’s network settings.
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Step 1:
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The first step is to work out if you need Hikvision’s SADP tool or not. If you only need to discover and access an NVR and some Plug and Play cameras connected directly to its PoE ports, then you don’t need to use it.​

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If you aren’t using the SADP tool:​

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Or, on the NVR’s local GUI (Graphical User Interface – when operating the recorder from a connected monitor and mouse), go to:​

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System → Network → TCP/IP​

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Here, you can view and change the NVR’s network settings to match your LAN which is explained in step 2 – you can then ignore the rest of the steps.​

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If you are using SADP:​

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If your cameras are connected to your LAN, rather than to an NVR’s PoE ports, you will need to install the SADP tool. This scans for all Hikvision devices on your LAN by their MAC addresses. Now, follow steps 2-5 below.​

Step 2:

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You now need to identify some of your LAN’s settings, which you need to set to match on your devices.​

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From a Window’s PC, you will need to use the Command Prompt tool to find these.​

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If you’re using a Mac, then you can find these by launching System Preferences, and then going to:​

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Network → Advanced (make sure your Wi-Fi/Ethernet connection is selected on the LHS) → TCP/IP​

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Make a note of the following numbers, as you will need to use them when changing your device’s network settings:​

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IPv4 Address – This is the IP address of the computer that you are using. This address is therefore already occupied, so you will not be able to assign any other devices to this specific address. The digits after the final decimal point indicate where the device is located within the range of your local network, which spans 1-254. You’ll need to change the number after the third period (or full stop/dot) to something that is between “1” and “254” and not already occupied by another device on the LAN.​

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NB – Please see these guides for instructions on checking if a proposed IP address is occupied:​

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How-to: How do I find my router and PC’s IP address using a Windows PC?​

How-to: How do I find my router and Mac’s IP address using a Mac?​

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Subnet Mask – This shouldn’t need to be changed on the NVR, it will usually be “255.255.255.0”.​

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Default Gateway – This is the IP address that’s been assigned to your router. Any device being added to your system needs to be within the range of your gateway in order to be discoverable.​

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1621424905360

1621424741672

Step 3:

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Now, launch the SADP tool again. It should show a list of all the Hikvision devices on your local network and their default network settings. Provided the device is being powered and has a connection to your LAN, then it will show up here. You can also alter the device’s network settings here, and check things like the model number, serial number, the firmware version installed on it.​

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NB – Remember that any camera that is directly connected to your NVR’s PoE ports will not show up in SADP. This is because the NVR hides any cameras directly connected to it from SADP on its own “subnet”, which is separate from your local network. Don’t worry though, as you won’t need to change the settings for these cameras. ​

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sadp list 1

Step 4:

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Tick the box beside your device to view and edit the network settings.​

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If the device hasn’t yet been connected to the network then it will show as “Inactive”. You will be asked to set a password for it when you click the tick-box for it. For more instructions on activating your device, please see Part 6.​

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sadp acivate %EF%80%A2 set password

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activation successful

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Once activated, ticking the box beside your device will change the network settings in the “Modify Network Parameters” window, so that they match your LAN. You need to make sure that you enter the password for that device before clicking “Modify” for these changes to be saved.​

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modify network settings

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parameters modification completed

Step 5:
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Check that these changes have been reflected in the SADP device table – you may need to wait a few minutes before refreshing. If they have, then you should be to carry on with getting this device connected to the rest of your system.​

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NB – If you aren’t the camera’s first owner then you will need to perform a hard reset on it. This will reset the device to its inactive factory state so that you can set new password by activating the camera in SADP. Once this has been done, SADP will allow you to modify each network setting edit the network settings to match your LAN so that you can use the device standalone or add it to your NVR remotely.

How do I set up events and email or push notifications on my Hikvision camera?

Video Analytics, or “VCA events”, are some of the most useful features available on a Hikvision camera. Using these will mean that your footage is analysed in real-time for any activity or abnormalities with your system that you would like to receive an alert for. The different events that are available currently (which ones are available varies which each model of camera) include:

This guide will cover the setup of three of the most popular event options:

Motion Detection – This is one of the first AI options that was introduced and will analyse your footage for any moving object in a specified part of your scene and can alert you as soon as it is detected. As it detects motion in its most basic sense, it uses less of a camera or NVR’s processing power than the other event options, meaning it is always available regardless of your video compression settings.

If you are not using a device with AcuSense then this option will give you the most false-positive alerts, as it offers the fewest ways for filtering out moving objects that you are not interested in, such as object size and the direction or duration of the motion.

Intrusion Detection – This is similar to motion detection in that it will alert you when a moving object is detected within a predefined “intrusion zone”. However, this is better if you want more control over when you are alerted as it will only notify you when a moving object enters the zone, rather than whenever movement occurs within it. This event type also allows you to specify the size of trigger objects, as well as how much of an object enters the zone and for how long before you are alerted.

Line Crossing Detection – This option is particularly useful for various entrances, boundaries, and roads, etc., as it allows you to draw a line in your scene so that you are notified when an object moves across that line. Importantly, you can specify the direction(s) of movement across the line on which you are notified. Like intrusion detection, you also have more control over the size of the trigger object and how much of it must cross the line.
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Note – Before starting, you will need to check that your Default Gateway and DNS Server are correctly set up in your device’s network parameters, as these need to be right in order for you to be sent email notifications. To check these, please see part 2.​

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Section 1: Setting up motion detection​

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Step 1:​

Connect to your device’s web browser interface by browsing for its IP address and log into it. If it is recording to an NVR, then connect to this, as this is where you should set your events from.​

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Step 2:​

Once you’re in, navigate to:​

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Configuration → Event → Basic Event → Motion​

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If you’re using an NVR, select your camera from the “Camera” dropdown.​

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1 page select camera

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Note – To set one of the other VCA event options, you’ll need to go to “Smart Event” rather than “Basic Event”, where you will be shown a list of tabs with all the other available events on your camera. ​

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Step 3:​

Tick the “Enable Motion Detection” box.​

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2 enable motion detection

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Step 4:​

Decide if you want to enable “Dynamic Analysis for Motion”. When this is turned on, green squares will show on anything that triggers motion detection in the camera’s feed, which can help with identifying exactly what has triggered the event.​

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3 enable dynamic analysis

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Note – Cameras usually determine what is ‘motion’ in your scene by detecting pixel changes in the image, as a large amount of pixel change usually indicates movement. However, if there is lots of visible noise in your image due to gain control in low light, you will probably see a high number of false alerts on the camera. Using one of the more advanced event types, or the camera’s built-in LEDs to illuminate the scene, will help here. ​

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Step 5:​

Once you’re happy with the view of your scene, click on the hexagon or “Draw Area” button in “Area Settings”, which will allow you to use your mouse to draw the area within which you would like motion detection to be active.​

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On Easy IP 3.0 and earlier cameras, These areas will be indicated by a red grid or polygon that appears when you click on part of the scene.​

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The newer cameras will get you to draw one solid shape for each of your detection areas by left-clicking to set each point of that shape. When you have set all the points that you need, right-clicking will complete the shape and allow you to draw any others that you need.​

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To clear your zones, just click the cross or “Clear All” button.​

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Note – If you are not using an AcuSense camera or NVR, then you should make sure that the edges of your detection zones are not on top of anywhere that is likely to see a lot of movement, shadows, or reflections (e.g. roads, foliage, windows or the sky), to mitigate the number of false triggers. ​

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4 draw zone

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Step 6:​

If you’re using an EasyIP 4.0 camera, draw any more detection zones that you need by repeating step 5 above.​

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5

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Step 7:​

Adjust the “Sensitivity” bar if you need, which determines how sensitive the detection is to pixel changes. The higher the sensitivity, the more easily motion detection is triggered, meaning you will receive more alerts as a result.​

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A good starting point for the sensitivity is 60, but you will likely need to tweak this yourself over time to identify the optimum setting for your scene.​

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If there is lots of activity in your scene, then avoid setting the sensitivity too high so that you don’t receive lots of false-positive triggers.​

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Note – In the case of Line Crossing and Intrusion Detection, the sensitivity setting refers to the amount of an object that is needed to cross the line, or enter the box that you’ve drawn, before the event is triggered. ​

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6 sensitivity

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Step 8:​

If you’re using AcuSense features, then use the “Detection Target” boxes to specify what you want to trigger the event. You can select both “Human” and “Vehicle” here if you are interested in both.​

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7 detection target

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Step 9:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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Section 2: Setting up line crossing detection​

Step 1:​

In a web browser, go to:​

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Configuration → Event → Smart Event → Line Crossing Detection​

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If you’re using an NVR, select your camera from the dropdown at the top of the page.​

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1 line crossing page camera dropdown

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Step 2:​

Tick the “Enable Line Crossing Detection” box.​

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2 enable line crossing

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Step 3:​

Click on the line button or “Draw Area” to draw your line on the video feed – you can move, rotate or resize however you like. ​

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3 draw first line

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Step 4:​

Set your maximum and minimum target sizes by clicking the size filter buttons, and drawing these on the camera preview.​

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Anything that crosses your line and is smaller than your minimum box, or larger than the maximum box, at the point of the line, will not trigger the event.​

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You should use objects or vehicles in the scene to guide you here. For example, I have set the minimum target size to be slightly smaller than any car that’s near where I’ll draw my line, and the maximum to be slightly larger than a large HGV.​

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Note – It doesn’t matter where boxes are on the feed. Also, these boxes will only be visible on this event page, and will not show up on your footage in the live view or playback pages. ​

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4

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Step 5:​

If you’re using an AcuSense camera or NVR, then specify the “target(s)” that you would like to trigger the event by ticking the box. There is no issue with ticking both “Human” and “Vehicle” here. ​

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5 detection target line crossing

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Step 6:​

Specify your “Direction”, which refers to the direction from which an object much cross your line to trigger the event. The different options available are explained beneath:​

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A<->B – Any object crossing from either direction will trigger​

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A->B – Any object crossing from side “A” to side “B” will trigger (In this case, from left to right)​

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A<-B – Any object crossing from “B” to “A” will trigger (In this case, from right to left)​

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6 direction

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Step 7:​

Adjust the sensitivity bar to suit your needs. Setting this high will reduce the amount of an object that is needed to cross your line before this is triggered. This will, of course, result in more triggers. As the optimum setting here depends on how busy your scene is, we recommend starting at 60 and then adjusting the bar over time until you find the best results. ​

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7 sensitivity

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Step 8:​

Use the “Line” dropdown to select and draw any more lines, repeating steps 2-8 above.​

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8 more lines

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Step 9:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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​

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Section 3: Setting up intrusion detection​

​

Step 1:​

In a web browser, go to:​

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Configuration → Event → Smart Event → Intrusion Detection​

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If connected to an NVR, select your camera from the dropdown at the top of the page.​

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1 page select camera 1

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Step 2:​

Tick the “Enable Intrusion Detection” box.​

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2 enable intrusion detection

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Step 3:​

Click on “Draw Area” to draw your intrusion zone (or “Detection Area”) on the video feed, which can be a 3 or 4 sided shape. Left-click on the camera preview to set each of these points. Once your zone is drawn, you can still move each of the points to change the shape to better fit your area of interest.​

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Note – If the edges of your zone are very close to a road, foliage, or anywhere that is likely to see lots of movement, then you will likely see a number of false-positive alerts. This is because any movement on these lines can trigger the event. If you can, you should allow for a bit of a gap between these parts of the scene and your intrusion zone. ​

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3 drawing zone 1

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Step 4:​

Set your maximum and minimum target sizes by clicking the “Size Filter” buttons, and drawing these on the live camera feed above.​

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Anything that enters your configured intrusion detection zone and is smaller than your “Min” box, or larger than the “Max” box, will not trigger the event.​

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You should use objects or vehicles in the scene to guide you here. For example, I have set the minimum target size to be smaller than the smallest person I’d expect to see in that part of the scene, and the maximum to comfortably cover a very tall person.​

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Note – It doesn’t matter where boxes are on the feed. Also, these boxes will only be visible on this event page, and will not show up on your footage in the live view or playback pages. ​

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3

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Step 5:​

If you’re using an AcuSense camera or NVR, then specify the “target(s)” that you would like to trigger the event by ticking the relevant box. There is no issue with ticking both “Human” and “Vehicle” here.​

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4 detection target

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Step 6:​

Now, adjust the “Threshold” bar as you need. This can be set between 1 and 10 seconds and refers to how long an object needs to be within your intrusion zone before triggering the event. For example, setting this to “0” will mean that the event is triggered as soon as a valid target enters your zone.​

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5 threshold

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Step 7:​

Adjust the sensitivity bar to suit your needs. Setting this high will reduce the amount of an object that is needed to enter your zone before the event is triggered. This will, of course, result in more triggers. As the optimum setting here depends on how busy your scene is, we recommend setting this to 60 and then adjusting the bar over time until you find the best results.​

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6 sensitivity 1

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Step 8:​

Use the “Region” dropdown to select and draw any more intrusion zones, repeating steps 2-6 above.​

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7a more regions dropdown

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Step 9:​

Click on the “Arming Schedule” tab and set this by filling in the hours you want the event to be enabled for in blue.​

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Note – Please see section [1] step 9 above for a more detailed explanation on how to set your arming schedule. ​

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Step 10:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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Section 4: Setting the Arming Schedule for your events​

Now that you have set your “Area Settings”, click on the “Arming Schedule” tab to set when the event will be active.

This will bring up a timeline with the week broken up into days and hours – depending on the device that you are using, it might look different to the grid below. If a period is filled in blue then the event will be active (or “armed”) for that hour; If the period is white, the event will be off.

Use your mouse to draw up the weekly Arming Schedule that suits. You can also use the popup box that appears when you click on any blue period to finely adjust the start arming times:
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8 draw recording schedule

Clicking on the “Erase” button and then a blue period will allow you to clear the arming:
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10 erasing record schedule

When you’re happy with this schedule, click “Save”.

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Section 5: Setting up email & push notifications for your events​

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Click on the Linkage Method tab on the event’s page (shown above), which is where you will set up your email notifications, as well as other alert types.​

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The different options are explained below:​

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Audible Warning: This will cause the NVR / browser to bleep when on event triggers.​

Send Email: This will set the NVR to email you on event triggers, with a screenshot of the camera’s view at the time.​

Notify Surveillance Centre: This refers to Hik-Connect and needs to be activated in order to receive push notifications in Hik-Connect.​

Full Screen Monitoring: This will get the NVR to automatically throw up a camera’s live feed in full screen during a trigger for an event set on that camera.​

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11 linkage method

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To enable Hik-Connect push notifications:​

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To set up push notifications, you need to make sure that Notify Surveillance Centre is ticked as a “Linkage Method”.​

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You also need to make sure that push notifications are enabled for Hik-Connect in your phone’s settings. To enable them via the app, go to:​

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More → Settings → Enable Push Notification​

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]]> https://www.xvraid.com/how-to/how-to-configure-light-settings-on-hikvision-cameras.html/feed 0 Vivotek NVR Linux based user guide https://www.xvraid.com/guide/vivotek-nvr-linux-based-user-guide.html https://www.xvraid.com/guide/vivotek-nvr-linux-based-user-guide.html#respond Mon, 15 Jan 2024 18:24:32 +0000 https://www.xvraid.com/?p=4627 Vivotek NVR Linux based user guide, VIVOTEK’s ND9425P is a H.265 Linux-based standalone NVR that supports up to 4K IP camera video decoding and local 4K video display. With advanced H.265 compression technology, users are able to experience Full HD quality video while expending less HDD capacity than H.264.

The NVR features embedded 16x 802.3 at/af PoE ports to provide users easy and convenient IP camera installation, and also supports remote and mobile access via VIVOCloud and iViewer apps for both iOS and Android devices. The VIVOCloud app provides instant push notification and direct video playback functions when triggered by an alarm notification and provides users a flexible and intelligent NVR for seamless use in small to medium sized video surveillance applications.

Highlight Feature

.

New Web UI Available for Plug-in Free Browser

C:\Users\msalihaslan\Downloads\nvr_plug-in_free.png

Actively adopting current trends and simultaneously protecting your cybersecurity, VIVOTEK’s new web UI supports Chrome browsers without the need for web plugins. It lets users login and operate with ease, and solves issues related to system administrator authority, safety risks, browser, and OS updates. Furthermore, it now supports H.265 technology meaning that users can attain higher and more efficient image compression rates than previous H.264 systems while maintaining high image quality.

More

Smart VCA Event Search

The NVR supports alarm management and event search of VIVOTEK’s deep-learning video analytics technology, Smart VCA. The user can search by single or multiple event types, playback triggered events and then export these search results to video clips.

.

PoE Management

Allow users to quickly troubleshoot problems and monitor power use for better operation. When overloaded, some PoE ports will auto power-off until system power is falls below the threshold for system protection.

Integration with Genetec™ Security Center

VIVOTEK NVR’s are not only fully integrated with our own VMS software – VAST 2, now they are also able to connect with Genetec™ Security Center via ONVIF, offering various functions including NVR search & add, video/audio display, video streaming configuration, edge playback, and NVR firmware upgrades. With the connection to Genetec™ Security Center, reliable video surveillance solutions can be delivered to address small, medium, and large surveillance implementations.

Customer Support

Customer support allows VIVOTEK technical support to rapidly debug your NVR, users only need to export logs by pressing one key and providing the logs to the technical support team to get customer support.
In addition, you can get an access ID while connected to the internet. By keeping the remote access button on and providing the access ID to the technical support team, we can remote access your NVR to analyze the cause of errors and then debug it.

Better Video Quality with Lower Bandwidth

With H.265 standard and VIVOTEK’s Smart Stream technology, VIVOTEK NVR is not only able to provide the high quality video, also save the usage of network bandwidth and recording capacity more than regular H.264 standard.

4K IP Camera Video Input and 4K Local Video Output

Supporting 4K IP camera video input and 4K local video output, VIVOTEK’s NVR can provide users extra high definition video resolution ensuring they will never miss a single detail in both video monitoring and recording.

VIVOCloud App & Portal for 24/7 Viewing

The free VIVOCloud app makes surveillance lightweight and portable, ensuring efficient operation. The latest P2P technology makes remote access even more convenient, by simply scanning the QR-code and installing the app, users can view live streams and play recorded clips with the intuitive interface anytime, anywhere. Armed with the Push Notification function, users will directly get an alert message on their Android/iOS mobile device and directly playback the video to check for any suspicious activity.

Vivotek NVR Linux based user guide

Read Also : Vivotek firmware DVR NVR IPC Software download

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What information of the ND/NV-Series NVR should I provide to contact technical support for help?

Please provide the following information while contacting technical support for help:

2.Problem description.
3.Snapshots or video clips to show the problem.
4.Date and time when the problem happened.
5.NVR configuration file with the password of the admin account.
How to get the configuration file of the ND/NV-Series NVR(Linux-based)?
6.Logs.(Debug log/Archive log/System log/Recording log/User log/Error log)
How to collect logs for Linux-based NVR and provide to VIVOTEK support team?
7.Information of the added camera.(Model name/MAC address/Firmware version)
8.Enable remote access.(If VIVOTEK support engineer needs to connect NVR)
How to export debug logs and enable remote access function from ND/NV-Series NVR(Linux-based)?

We might need the following information, but they are not compulsory:

1.Public IP (with port if any).
2.Port forwarding for FTP port(port 21),SSH port(22), telnet port (port 23).
3.Reproducing steps/ history.
4.HDD model name and storage capacity.

[Linux-based NVRs] How to upgrade the ND-series NVR?

Enhancing the functionality and security of your ND/NV-Series NVR is crucial, and firmware upgrades play a pivotal role in this process. Please follow the steps below to upgrade the ND/NV-Series NVR:

Before starting the upgrade, it’s recommended to back up your current settings and data to prevent any potential loss.

Step 1. Search for your NVR model on the VIVOTEK official website: https://www.vivotek.com/.

001.png

Step 2. Click on the webpage of your specific NVR model.

Step 3. Select ‘Downloads’ to find and download the latest firmware version (for example, ND9425P, as shown in the picture).

mceclip0.png

Step 4. After downloading, unzip the file to find a .img file.

Step 5. To update the firmware, access the NVR and import the .img file via Settings > System > Maintenance > Update Firmware.

mceclip1.png

There are two ways to access the NVR: via a Web console or a Local console. Please choose the appropriate method for accessing your NVR.

Web console

Navigate to Settings > System > Maintenance > Update Firmware and follow the previously mentioned steps.

mceclip0.png

Local console

Firstly, place the .img file on a USB drive and insert it into the NVR.

USB.PNG

Then, access the system settings by clicking on the gear icon in the local view.

mceclip3.png

Once in the ‘Settings’ interface, go to System > Maintenance > Update firmware and proceed as described earlier.  

How to export debug logs and enable remote access function from ND-Series NVR(Linux-based)?

Starts from firmware version v4.1 of ND/NV-Series NVR, VIVOTEK add remote access function on the customer support page.

Please follow the step below to export debug logs and enable remote access* function to get access ID:

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

Note 1:
1.Remember to provide MAC address of ND-Series NVR at the same time when providing the access ID.
2. Remote access has 14 days validity.

 

Note 2:
* Important Notice *
The ND9213P, ND9323P and ND9425P NVR remote access service for customer support will be temporarily stopped starting from Feb. 7th, 2022 until the middle of April, 2022 due to service maintenance and firmware tunning. After the proper changes have been done in the cloud platform and the firmware, VIVOTEK will release an statement informing the new NVR firmware v4.1 release and will resume the remote services for those specific models.
For ND9441. ND9541, ND9441P, ND9541P, ND9322P, ND9424P, ND9322P-v2 and ND9424P-v2, remote cloud service will NOT be supported. 

 

Web console.

• Go to setting>System>Customer support page
(A). Export debug logs.
(B). Enable remote access.(OFF->ON)
(C). Cope Access ID.
mceclip0.png
Access_1.PNG


Local console.

• Go to setting>System>Customer support page
(A). Export debug logs.
(B). Enable remote access.(OFF->ON)
(C). Cope Access ID.
mceclip3.png
Access2.PNG

How to export the backup/configuration file of the ND/NV-Series NVR(Linux-based)?

The NVR backup file contains the device configuration files, usually this file is exported as a security measure in case the device needs to be reset to defaults and then be restored with a predetermined configuration or previous configuration. This file can also be used by VIVOTEK Technical Support in case they require to reproduce an issue (using the same configuration parameters). In order to export the backup file of the ND/NV-Series NVR please follow the next guide:

Chose your interface:
There are two ways to access the NVR, please choose which one you access to NVR. 

Note: If you are planning to provide the configuration file to Technical Support for analysis/troubleshooting please remember to provide the password of the admin account as well.
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Web console:

Step 1. Using a browser, access the NVR using the username and password.

mceclip0.png

Step 2. Click on the gear icon to access the NVR configuration page.

mceclip1.png

Step 3. Click on the “System” tab and select “Maintenance”.

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Step 4. In the “Maintenance” interface click on the “Backup” button to export the backup/configuration file of the NVR. 

mceclip3.png

Step 5.When the download promp appears, click on “Save” to save the backup file to the computer.

mceclip4.png

Step 6.Be sure that the file was correctly stored.

 

mceclip5.png

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Local console:

Step 1. Prepare and insert the USB into the NVR USB port. You can use either the back panel USB and frontal panel USB ports (if any) to extract the files. 

USB.PNG

Step 2. In the Live View interface, click on the gear icon to access the device configuration page. 
mceclip3.png

Step 3. Go to the system tab, select the maintenance section and click on the “Backup” button to copy the configuration file in the USB. 
mceclip1.png

How to know the MAC address, model name, firmware version and device pack version of the ND/NV-Series NVR(Linux-based)?

Please follow the steps below to check the MAC address, model name, firmware version, and device pack version of the ND/NV-Series NVR:

 

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

 

Web console.

1.MAC Address:
Please open the Shepherd on your PC to find the MAC address of NVR.
(Refer to How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?)
shepherd.PNGMAC.PNG
2.Model name, Firmware version and Device pack version:
Go to setting>Information>Information

mceclip0.png
mceclip2.png

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Local console.

1.MAC Address:
Please find the MAC label on the top of cover or bottom cover of ND/NV-Series NVR.
If there are 2 MACs on the MAC label, please provide us 2 MACs.
mceclip1.png
2.Model name, Firmware version and Device pack version:
Go to setting>Information>Information
mceclip3.png
mceclip4.png

How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?

Question

How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?

 

Answer

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]]> https://www.xvraid.com/guide/vivotek-nvr-linux-based-user-guide.html/feed 0 How to get camera list with camera model name, firmware version and MAC addresses via Shepherd? nonadult Hiseeu XMEYE DVR ADVANCED GUIDE https://www.xvraid.com/general/hiseeu-xmeye-dvr-security-system-advanced-guide.html https://www.xvraid.com/general/hiseeu-xmeye-dvr-security-system-advanced-guide.html#respond Wed, 04 Oct 2023 14:59:07 +0000 https://www.xvraid.com/?p=3014 Hiseeu XMEYE DVR SECURITY SYSTEM ADVANCED GUIDE,XMEye is video monitoring software for IPC and DVR. With cloud technology, easy log in by the device’s serial number to show the live view monitoring video to phone and do operation accordingly.

Support log in with cloud technology

Support real time live view

Support remote playback

Local recording and play

Support snapshot and pictures searching

Support bidirectional talk

Support PTZ control

Support scanning serial number by QR code

Support cloud user register and modify

Support remote device add, edit and delete

Support local device add, edit and delete

Support adding device by address

Support manually searching device in LAN

Support version updating automatically

Support searching device function by shake

Why can’t live view the videos on mobile APP or PC Client VMS

1.Please make sure that your DVR system is already connected to the router through ethernet cable successfully

2.Please go to Main Menu > System > Net Service to check the network is connected or not, Cloud should shows: connected 

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3.Make sure the way you add device to your mobile app or PC client with correct serial number and password

Serial number: “Main Menu–Advanced–Version”

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Password: DVR login password 

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Hiseeu XMEYE DVR SECURITY SYSTEM ADVANCED GUIDE

Read More : XMEYE DVR User Manual

What should I do If I forgot my DVR password

1.Right click mouse from home screen, Click “Log Out–>Log Out”

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2.Then click “Forget password” ＞ “Forget answer ” ＞ Then you will see two “QR code” on the monitor

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3.Open your Mobile APP “XMEye Pro” , 

(1). Click the “+” icon on the top right corner—>Hit “NVR”

(2). Click “Forgot your device password”–> Scan the QR code (CAPTCHA on the TV monitor)

(3). Scan the QR code shown on your TV monitor. You will get the verification code.

(4). Input the code in “CAPTCHA”

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Add device to mobile APP (XMeye Pro)

As for how to add the device to mobile APP(XMeye Pro), please follow the below instructions

–>1. Please connect the NVR box to your Router via Network Cable;

–>2. Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR is online (Please skip step3), 

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–>3. If the cloud status shows “Probing DNS”, Please Navigate to Main Menu > Network > Check Enable DHCP–>Apply;

–>Reboot DVR by unplug power adapter and re plug it, then double-check the cloud status. 

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–>4. Go to your TV Monitor, navigate to Main Menu–>Advanced–>Version–> You will see the serial number. 

The QR code contains serial number info. 

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–>5. Open the mobile APP “XMeye Pro” and register an account by your email

–>6. Click”+” to add device–>Choose “NVR”

Click the “Scan” icon to Scan NVR’s QR Code. (QR code contains username and password)

No need to input the user name and password manually.

And click “Ok”, and go back to the Device page on App,and you will see the device shows status: online ,

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https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p36.png?v=1689673844

Note1:

We do not suggest customers to manually input the serial number, If they input it, the user name and password need to be input, If they scan the code, they don’t have to input the user name and password, So we need to guide them to scan the QR code first, in some situations if we really need the information of the user name and password, and for how to find out the user name and password, plz go next to the TV monitor UI Interface, and right click the mouse from “Log out–Log out“, then right click the mouse and navigate to “Main Menu”, this interface [system login] would pop up]

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https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p38.png?v=1689674067

Note 2:

If device shows “offline”, there could be two causes:

(1) DVR is not connected to network successfully, plz go back to Monitor UI Interface to check if the cloud status shows connected or not in the path of “Main Menu > Network > Net Service”

(2) The way he adds the device to the app is wrong, especially some customers don’t know how to find out the QR Code and input the wrong user name and password

Enable the APP push notification on mobile app “XMEye Pro”

1.Please right-click mouse and navigate to Main Menu–> Alarm–>Motion Detect/Human Detect/Face Detect–> Enable “Mobile Reported”–>click “OK” (Default Setting is for Channel 1, Please select “All” channels.)

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2.Open “XMeye Pro” mobile App, and navigate to Event–>Device (the one you named)–>Enable “Allow Notifications”

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Camera stay in Black’n white during the daytime

It’s a normal situation especially during the switch from night to day, but if the camera keep stayiing in the black and white mode for a long time in the daytime, plz unplug the camera from the DVR port, and replug the wire of the camera into the DVR port to have a try first. 

After repluging the wire of the camera, and if the situation happens again, plz contact us for further support

Add device on PC Client(VMS)

VMS download link:

For Windows （2023 newest version）

https://download.xm030.cn/d/MDAwMDE0OTM=  

For Mac ( 2022 version)

https://download.xm030.cn/d/MDAwMDA2NDA=  

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1. Download PC Client “VMS” and installed

[ Need to drag the file to the desktop after installing firmware, or it would ocurred the issue of “unable to open archive file”]

2. Login with the default User Name and Password. Click “SIGN IN”.

Default User name is: admin

Default Password is: admin

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3. Navigate to “Device Manager”–>”Manual Add”

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4. Login Type: Cloud ID

Device Name: Name Your Device as you like

Cloud ID : Device Serial Number. We need to go to the TV Monitor connected to the NVR , and find out the information on TV Monitor UI, then right click the mouse to navigate to the path of “Main Menu–>Advanced–>Version” to find out the information “serial number”

[Note: most customers do not know how to find the serial number, so they can’t add the device to PC Client

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p33.png?v=1689673437

User Name and password: Input the user name and password that you created for the NVR , and we also need to find this from the Monitor UI.

[Note: Most customers do not know their user name and password, so we need to guide them to go next to the TV monitor, and right click the mouse from “Log out–Log out”, then right click the mouse and navigate to “Main Menu”, this interface [system login] would pop up]

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p34.png?v=1689673510

5. Navigate to “Live View”, Click on the device name(serial number), then select “Open All By Sub Stream”

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p35.png?v=1689673576

What if the APP keeps asking the user and password?

Step: Plz input the Monitor UI user name and password to resolve this issue

The cause： Sometimes the APP would be in the process of auto-maintain, so it would ask for the user name and password to protect the account’s safety. This page will pop up when you want to live to view the camera.

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p28.png?v=1689672924

Note: Some customers enter the App account user name and password. Actually, it’s the Monitor UI user name and password      

As for how to find out the user name and password, plz go next to the TV monitor UI Interface, and right click the mouse from “Log out–Log out“, then right click the mouse and navigate to “Main Menu“, this interface [system login] will pop up, and here are the user name and password we need to enter into the app

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https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p30.png?v=1689673042

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Upgrade NVR/DVR firmware

If customers need a firmware upgrade for NVR/DVR, and we need the “System version” to send to XMmanufacturer to ask for a firmaware to upgrade  

Go to Monitor UI Interface, and navigate to “Main Menu– Advanced–Version“

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After get the Version:

Please follow the instructions below to upgrade the NVR/DVR firmware. Steps:

Attached new firmware for you, please download it and unzip it.  

1. Copy to your USB flash drive, and put it in the root directory(Do not under any folder)

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p26.png?v=1689672763

2. Plug the USB device into NVR/DVR

3. Navigate to “Main Menu–> Advanced–> Upgrade”

> Upgrade position(Select your usb device)

–> Upgrade file (Select the firmware)

–> Upgrade

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p27.png?v=1689672837

Unable to open VMS archive file

Please drag the exe file to your Desktop interface (do not under any folder) and run it again.

Like it the photo shows , plz do have a try again ,the VMS will run normally

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p24.png?v=1689672625

One or two cameras are not wokring

(1) BNC Cable connected to Camera is broken

Step: Use another BNC cable to connect the camera to have a try

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p22.png?v=1689672465

(2) The port of the DVR box is broken

Step: After changing the BNC cable, and still there is no camera image, plz insert the camera into another port of the DVR to have a try

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p23.png?v=1689672512

(3) Camera is broken after troubleshooting with the steps （1）–（2）

Network “Probing DNS”?

1. Go to Monitor UI Interface, and Navigate to “Main Menu > Network > Net Service”, if the “Cloud Status” shows connected, means NVR/DVR is online

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p20.png?v=1689672327

–>2. If the cloud status shows “Probing DNS”, Please Navigate to “Main Menu > Network > Check the icon of “Enable DHCP”–>Apply; –>Reboot the DVR by unplugging the power adapter and re-plug it, then double-check the cloud status ( only cloud status shows )

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p21.png?v=1689672381

How to Sign Up APP Account

Please follow these instructions to sign up for an account via your mobile number.

1. Click on Sign Up

2. Sign Up by email or Select Mobile Number

3. Select the correct country code +1, input your mobile number and click on “Get code”

4. A code will be sent to the mobile phone number, input the verification code and continue.

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p8.png?v=1689670489

[Note: You can tap on “Local” for quick login without registration. (In this situation, you still can have live view and playback but are not able to receive motion detect alarm message), so mostly we suggest customers to sign up an account first]

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My UI Interface stuck in Hiseeu Logo

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p16.png?v=1689671876

We need to upgrade the system to solve this problem, and check customer’s NVR mainboard info first, and take a photo for us to make sure about firmware verison, then we will ask manufacturer to send us a firmware to upgrade the system to solve this problem

1. If you are in the phone call , just let the customer take a photo of the mainboard, and send it to email  We will ask for a firmware to solve this problem during our working time

(Different versions have various firmware, there is no standard firmware to upgrade the system, so we need to ask the original manufacturer to do that)

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2. If you are dealing with the email:

Try with the steps:

1. Ask the customer to open the DVR box by using the screwdriver, and take a photo of this mainboard, and make sure the QR Code is clear enough for us to scan

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p18.png?v=1689672101

2.After receiving the photo of the mainboard,  we will ask the XM Manufacturer for a firmware, and upgrade the NVR with the new firmware.    

Upgrade steps

Attached upgrade firmware is for your reference, please download and unzip it first.

1. Copy these 2 files to your USB flash drive, the root directory(Do not under any folder, see the picture attached)

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p19.png?v=1689672176

2. Power off the DVR and insert the USB device

3. Power on the DVR, it will upgrade automatically. Please give it a try and let us know the outcome.

My UI Interface shows “No signal” or “Black Screen”

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p11.png?v=1689671374

We need to divert this issue into two situations:

1. DVR Indicator light is on:

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p12.png?v=1689671440

(1) Cause: The camera system’s video output resolution is 1080P. If your TV monitor resolution is below 1080P, this issue will occur. Steps:

Please right-click and hold your mouse for over 10 seconds to see if the system can reboot or not. Or, please try to connect the system to another TV monitor with a higher resolution (above 1080P)

  (2) Cause: The hard disk drive inside of the DVR box is broken, and use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is having the issue, and needs a replacement, plz contact email for a replacement HDD if their warranty is still 1 year, and if the warranty is over 1 year, plz leave a five-star review for us to apply for a free HDD  

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After the steps, if the thing still can’t be resolved, which means the DVR box is broken, plz contact email for a replacement DVR box if their warranty is still 1 year, and if the warranty is over 1 year, plz leave us a five-star review for us to apply for a free DVR box

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2.DVR Indicator light is off:

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p13.png?v=1689671613

(1) Cause: The power adapter 12V 2A connected to DVR box is broken

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p14.png?v=1689671678

Step: Use another power supply 12v 2A to power on the DVR unit to have a try

( If you do not have a spare one, use the one that is connected to 4 cameras to have a try)

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p15.png?v=1689671738

(2) Cause: The hard disk drive inside of the DVR box is broken Step: Use the screwdriver to open the DVR box to unplug the wires of the hard disk drive, and reboot the DVR to have a try. If the DVR box can be rebooted after unplugging the wires of the hard disk drive(HDD), which means the HDD is broken, and needs a HDD replacement, plz contact email for a replacement HDD if their warranty is still 1 year, and if the warranty is over 1 year, plz leave a five-star review for us to apply for a free HDD  

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After the steps, if the thing still can’t be resolved, which means the DVR box is broken, plz contact email for a replacement DVR box if their warranty is still 1 year, and if the warranty is over 1 year, plz leave us a five-star review for us to apply for a free DVR box

How to Share the APP to other

1.Open the “Xmeye Pro ” app ,Click the pencil to edit,

Then Click the Share

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p5.png?v=1689670221

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2.Select the function which you want to share

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p6.png?v=1689670273

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3.Finally enter the user name who you want to share ,then you can shre to others successful.

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p10.png?v=1689671026

How to reset XMEye Pro Password?

1. Click on “Forget Password”

2. Input your number or Select “Email”(Depends on the method you signed up before)

3. Input your email address and click on “Get Code”

4. A code will be sent to your email, input the verification code here and click on “Next” to continue.

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p4.png?v=1689670117

How to Flip the Camera

1. select the channel of the flip camera

2. Navigate to “Main Meun“–> “XVI control“

3. check the”Overturn

https://cdn.shopify.com/s/files/1/0581/4521/0500/files/p3.png?v=1689670007

How to find out the “Cloud ID” (Serial Number) when adding device to PC Client “VMS”?

The “Cloud ID” is “serial Number”on the NVR UI Monitor Interface

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Go to your TV Monitor that is connected to NVR, Navigate to “Main Menu–>Advanced–>Version“–> You will see the Serial Number

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Why the DVR can’t record or playback video

If HDD(Hard disk drive) is having issue or something wrong with record setting, the DVR can’t record/playback the video

1. Check if the hard drive status is normal or error

Navigate to: Main Menu–>Advanced–>HDD info. 

 If it’s hows “error” or no hard drive info, means hard drive failure. (need to replace hard dirve)

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2. Check the record plan is set up for 24/7 continues recording

Navigate to Main Menu–>Record Conf

Channel : select “All”

Period: “00:00-24:00”

Select “Regular”

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3.   Please make sure the HDD was set up to “Overwrite”

Navigate to Main Menu–>General–>Storage Full

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Any ideas, let us know. Thank you for your cooperation. 

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]]> https://www.xvraid.com/general/hiseeu-xmeye-dvr-security-system-advanced-guide.html/feed 0 How to Set up the Hikvision 2nd Generation Modular Intercom https://www.xvraid.com/general/how-to-set-up-the-hikvision-2nd-generation-modular-intercom.html https://www.xvraid.com/general/how-to-set-up-the-hikvision-2nd-generation-modular-intercom.html#respond Tue, 05 Sep 2023 19:22:23 +0000 https://www.xvraid.com/?p=2850 How to Set up the Hikvision 2nd Generation Modular Intercom, We get asked a lot of questions by people looking to buy or who have already bought Hikvision’s 2nd Gen modular Intercom solution and for a long time, we have had to take the majority of those questions to Hikvision Support as we just don’t have enough hands-on experience with the intercom solution to answer them confidently. Now we have finally found time to get a demo intercom system set up, test some of the features, and give you a guide of how to get a basic intercom solution up and running.

The below guide will initially** be split into 3 key sections with multiple sub-sections:

Single Module Setup (Video Intercom Module)
.

• Setting up the Video Intercom Module
• Setting up the Indoor Station

Three Module Setup (Video, Indicator, Keypad)
.

• Sub Modules & Dip Switches
• Setting Room Numbers & Unlock Codes

Six Module Setup (above + Display, RFID, nametag)
.

• Nametag & Display Modules
• Card Reader Module

The reason we have decided to cover it this way is that the modular nature of the solution means there are too many variations to cover specifically, so instead we will cover the details of the 3 most common setups and once you know the basics of all 3 any combination of modules should be achievable.

(**IMPORTANT – This will be a continual work-in-progress thread and we will add new posts with explanations of new features & settings as we test the intercom further and learn things from customers & Hikvision Support, this initial post will basically be a contents page for the entire thread)

Single Module Setup (Video Intercom Module)

The Single Module setup is the entry-level intercom solution for smaller residential & business installs, for this solution you will need:

1 x DS-KD8003-IME1 Video Intercom Module Door Station (or -IME1/Surface if you want the surface mount included)
1 x Indoor Station
1 x iVMS-4200 Client Software

 

How to Set up the Hikvision 2nd Generation Modular Intercom

Read More : Hikvision AX PRO Configuration Full Setup &#8211; Video

Setting up the Video Intercom Module

Step 1 – Connect the Video Intercom Module to a source of PoE (either a PoE Injector or Switch)

Do NOT directly connect the Intercom to the PoE ports on an NVR as this stops the device being visible on the local network

Step 2 – Install & Open iVMS-4200

Step 3 – Go to Maintenance & Management > Device Management > Device and click Online Device
.

Intercom Setup (1) edit.jpg

Step 4 – Select the Intercom module from the online device list, click Activate and set a password for the device
.

Intercom Setup (2) edit.jpg

.

Intercom Setup (3).png

Step 5 – Once activated you will need to click Net Info (small world icon) and change intercom’s network details to match your own network
.

Intercom Setup (4) edit.jpg

.

Intercom Setup (5) edit.jpg

(If you know your local network details and have a specific IP address in mind you can manually set the IP and gateway address, if you do not know your network details you can tick DHCP, enter the device password, click OK and DHCP will automatically assign an open IP address on your network to the device)

Step 6 – With the Network details set you can now select the device from the Online device list and click Add to add the device to the iVMS software
.

Intercom Setup (6) edit.jpg

.

Intercom Setup (7) edit.jpg

Setting up the Indoor Station

It is possible to run the Video Intercom without the Indoor Station but that requires all calls from the Intercom to go to the iVMS software, setting up this way means you have to have a dedicated PC running iVMS-4200 24/7 and that PC would need a camera and/or microphone connected to it for calls to be answered. This solution only really makes sense for installs where you will have security staff to monitor the system. (e.g. Shopping centres, large office buildings, etc…)

For most setups, especially single module setups, using the Indoor Station is much easier and more discreet (small screen can be wall-mounted or stood on a side table) way of completing your Intercom solution. The Indoor Station can be set up in 2 different ways, using iVMS-4200 or directly using the touchscreen, if you set up and activate using iVMS-4200 then the initial steps are identical to those for the Intercom shown above.

The only different step is after you have activated and added the Indoor Station to the iVMS software you will need to click Remote Configuration for the Indoor Station and go to Network > Linked Network Configuration > and set the (Main) Door Station IP address to the IP address of the Video Intercom to link the 2 devices together.
.

Intercom Setup (8) edit.jpg

.

Intercom Setup (9) edit.jpg

(If you are planning to use iVMS-4200 instead of the Indoor Station then you need to make sure the Master Station IP address is set to the IP address of the PC running iVMS-4200, if you don’t know the PC’s IP address you can use this forum guide to help you find it. Even if you are not using iVMS as your main access point of the intercom we would still recommend entering the Master Station address.)

If you are setting up via the touchscreen then you simply follow the wizard guide (shown below) which is basically just a simplified version of the step discussed above.

(The only step during the touchscreen set up that you won’t automatically see in iVMS set up is step 3 shown below – Indoor Station Type – this step is important if you are connecting multiple indoor stations to the intercom and we will discuss this in more detail in the 3-module set up section. For now, if you are only using one monitor or this is your first monitor of the set up just leave it as the defaults shown in the picture)
.

indoor station(1).jpg

indoor station(2).jpg

.

indoor station(3).jpg

indoor station(4).jpg

.

indoor station(5).jpg

Once you have both devices activated, added to iVMS, and linked to each other the basic setup is almost complete. The only other things we would mention are to check firmware, you can follow these links to find the latest firmware for the Video Intercom and the Indoor Station and once you have downloaded the firmware you can go to Remote Configuration > System > System Maintenance and load the firmware.
.

Intercom Setup (10) edit.jpg

Finally, for now, we would also recommend that you check which device the Intercom is calling, if you go to the Video Intercom in iVMS and click Remote Configuration > Intercom > Dial > you will see a page with the options to call Management Center (iVMS-4200) or Call Indoor Station, depending on your specific setup make sure the right option is selected and Save that setting.
.

Intercom Setup (11) edit.jpg

Three Module Setup (Intercom, Indicator, Keypad)

A 3 module setup is something you are more likely to find on a small apartment block or a medium-sized office building with multiple businesses inside where you might need a name tag module and/or keypad module to call different flats/offices. The steps to activate and add a three module intercom to iVMS are exactly the same, the only difference is the steps you perform before powering the Intercom on and a few settings after everything is activated.

For the specific three-module solution we are talking about in this guide you will need:

1 x DS-KD8003-IME1 Video Intercom Module Door Station
1 x DS-KD-IN Video Intercom Indicator Module
1 x DS-KD-KP Video Intercom Keypad Module
1 x DS-KD-ACW3 Surface / -ACF3 Flush Mounting Accessory
1 x Indoor Station
1 x iVMS-4200 Client Software

(Obviously, any of the sub-modules can be used in a 3 module setup but we settled on these 2 as they are a common choice for the examples I mentioned above and are also easier to set up than some other modules as they have no settings of their own)

Sub Modules & Dip Switches

The first thing you have to do when setting up any multi-module intercom solution (whether that’s 3, 6, or any number/combination of modules) is to set the Dip Switches on each sub-module.
.

dip switches.jpg

There is a table and instructions in the manual provided with the Intercom as to how to set the Dip switches, but for absolute beginners, these instructions are not all that clear so I will expand upon them here.
.

Screenshot 2020-07-17 at 12.38.31.png

Each Intercom setup can have a maximum of 8 sub-modules connected to the initial Video Intercom module and each module features a set of 8 dip switches/digits on the back. The first 4 switches/digits are used for coding the unique addresses of each module (1-8), digits 5,6,7 are reserved and should be just left OFF and finally, there is digit 8 which is a 120Ω resistor and should be set as ON on all modules.

As you can see from the above table each sub-module address has a unique layout of ON/OFF switches/digits and each module you add to your setup can only use one of the 8 module addresses once in that setup, so once you add your first module and set it to address 1 no other module connected to the same Video Intercom can also use address 1.

The best way to set the sub-module addresses is sequentially based on how you have them laid out. So in our example of a 3 module layout, we have the Indicator module as the 1st sub-module using address 1 (ON/OFF/OFF/OFF) and the keypad module as the 2nd sub-module using address 2 (OFF/ON/OF/OFF).

Once you have the Dip switches set you can link the sub-modules together and connect them all back to the main Intercom module using the Module-Connecting cables that come with the Intercom module and/or the mounting accessory.

(IMPORTANT – If installing with the Surface mount, make sure before connecting the module cables that you have threaded them underneath the crossbars that divide the different module spaces on the mounting brackets as shown in the user manual and the below image. If you don’t you will trap the cables as you try and fit the modules into the bracket and you won’t be able to secure the modules without damaging the cable.)

.

A

incorrect.jpg


Correct (behind the crossbars) ——- | ——- Incorrect (in front of the crossbars)​

Once you have all the modules connected you can then connect the Video Intercom module to your PoE source, slot all the remaining modules into the mounting bracket, and screw the front cover of the mounting bracket back on to secure the modules.

At this point, the activation and adding to iVMS process is exactly the same as with the single module set up and so you can just follow the steps from the first section of this guide to activate the Intercom and sub-modules, as well as activating the Indoor Station.

Setting Room Numbers & Unlock Codes

After all the steps are completed and you have everything added to iVMS-4200 then there are 2 key things you will need to look at in relation to this example 3 module setup that is using the keypad & Indicator modules.

The first thing is room numbers, if you are using one or multiple indoor stations as individual stations that you want the ability to call from the main intercom using the keypad then there are some settings you need to check. Go to Remote Configuration for each Indoor Station you have in your setup and click Intercom > ID Configuration > and you will see the below options:
.

3-module Intercom Setup (1).png

.

Device Type – There are 2 options, Indoor Station or Station Extension, for our demo setup we will leave it as Indoor Station as we only have the one station that we need to reach.​

​

Call/Room No. – depending on the number of Indoor Stations you have this can be set to any number between 1-9999, as we only have the 1 station we will leave it as 1.​

​

Floor No. – again this depends on the location of the indoor station so that if you have 2 rooms on different floors that for example are both labelled room 10 you can have both indoor stations set to room 10 but each one have a different floor number set so that both stations still have unique ID numbers. Again the floor number can be set as any number between 1-9999​

As mentioned above the stations do support up to 9999 room/floor numbers but this is not the max. Number of stations the software supports, each iVMS client can only support a maximum of 512 Indoor Stations and the room/floor numbers only go higher because the building you are installing the system in may use a certain numbering system and may have room & floor numbers higher than 512. (e.g. an apartment on the 10th floor may have room number 1020 to signify floor No. and room No. on that floor)

The other Device Type mentioned above is Station Extension and this makes a chosen Indoor Station slave to the main Indoor station, you link the slave Indoor Station to the master Indoor Station by entering its (Main) Door Station address as the IP address of the master Indoor Station and then when the Master Indoor Station is called then all the Station linked to that master via Station Extension will ring at the same time. When you select Station Extension you have to set an Index No. which has to be between 1-5 as the maximum No. of extensions that can be connected to one master station is 5.

Once you have set the room and floor No. for all your indoor stations and all the stations are linked back to the Video Intercom module or are set as extensions to other indoor stations, then you can use the keypad on the intercom to type in Call/Room No. + Floor No. + # key and the intercom will ring that selected indoor station. (If you only have one floor of indoor stations then just enter the Call/Room No. + # key instead)

The 2nd thing to set up after room numbers is unlock codes/passwords, if you have wired a magnetic door lock, motorised gate, or similar access control device to the intercom then you will want a password you can enter on the keypad to unlock/activate those access control devices.

There are 2 ways to set these unlocking passwords depending on if you want to set a public password which you can share with multiple people or a private password if you have lots of individual apartments/offices and you want to give each their own access password. For the public password you will need to go to Remote Configuration of the Video Intercom and click Intercom > Permission Password > and you will see a drop-down to select 1 of 3 passwords (you can have a max. of 3 public passwords) and 2 boxes to enter and save the new public passwords.
.

3-module Intercom Setup (2).png

(If you have set any of these passwords before you will also see an Old Password box and will have to enter the old password before changing it to new password)

Once you have saved 1, 2, or all 3 public passwords you can then go to the keypad module and type # + (Public Password 1/2/3) + # and you should get an audible confirmation that the door/gate is unlocked and the unlock icon on the indicator module should light up as well.

The process for setting a private unlocking password is almost exactly the same, the only difference is that the password is set in the Indoor Station settings and not the Video Intercom. When you go to Remote Configuration > Intercom > Permission Password > for the Indoor Station you will see 3 different Password Types to choose from:
.

3-module Intercom Setup (3).png

.

Arming/Disarming Password – this connects directly to the Zone Alarm setting so that in a scenario where you may have alarm devices linked to the Intercom (e.g. burglar alarm, PIR motion detector, smoke alarm, etc…) you can use this password to quickly arm and disarm the alarm devices connected to the intercom when you leave or arrive at the property.​

​

Unlocking Password – This is the private door/gate unlocking password​

​

Duress Code – In a scenario where someone is threatening you and/or forcing you to enter the unlock code for the door/gate, you can set a duress code that is different to the other 2 passwords and when you enter it the intercom will give you the same audible and visible notification that the door is unlocked. But it doesn’t unlock the door and instead sends a notification to the iVMS software to alert a member of security staff.​

In our demo scenario, we only need to set the unlocking password, by default the unlocking password is set to 888999 so you will need to enter this in the Old Password box before entering and confirming the new password and saving this password.

Once the Password is saved you can go to the keypad module and just like with the public password enter # + (Unlocking Password) + # and the door/gate should be unlocked.

And that is all the basic functions and settings of a 3-module set up using the Keypad and Indicator modules.

]]> https://www.xvraid.com/general/how-to-set-up-the-hikvision-2nd-generation-modular-intercom.html/feed 0 VMS Integration Best Practices https://www.xvraid.com/guide/vms-integration-best-practices.html https://www.xvraid.com/guide/vms-integration-best-practices.html#respond Wed, 25 Jan 2023 18:41:35 +0000 https://www.xvraid.com/?p=1279 VMS Integration Best Practices A customer/integrator is using Arecont Vision cameras and running into various issues. They need a process to follow to streamline their troubleshooting issues.

API documentation can be found here: https://http-api.arecontvision.com/

NOTE: VMS vendors (confirmed: Avigilon, ExacqVision, Milestone) are no longer updating the Arecont Vision driver. The focus has shifted to ONVIF compatible cameras. Ensure the functions/features you want are compatible via ONVIF.

NOTE: CostarHD partners listed will only use one license for our OMNI cameras (4 sensors)

  • Avigilon
  • ExacqVision
  • Milestone

NOTE: All Contera cameras must be added as ONVIF.

NOTE: Just because a device is ONVIF compliant does not mean all features/functions (i.e. motion) will be supported. See this link: https://www.onvif.org/conformant-products/ and filter it by CoStar Technologies and then look at the respective model. For example, the AV5255PMIR-SH (MegaDome 2 Series) is ONVIF Profile S compliant. Per the ONVIF Profile Feature Overview motion is not supported in Profile S. If motion is required, the camera must support motion detection and the Arecont Driver must be used when adding the camera to the VMS.

Read Next : ONVIF Device Manager Review Guide and Download

Resolution:

Verify camera functionality.

  1. Verify the camera Web UI is accessible and that you can see live video in the browser.
  2. Verify you can view the RTSP stream from the same computer the VMS software is installed on.
  3. Verify you can see the live stream of the camera using ONVIF Device Manager
  4. Do not troubleshoot any VMS problem until the above steps pass.

VMS Guidelines:

  1. Check with the VMS manufacturer if the camera requires a specific firmware version.
    • Information on any matrix they provide may be outdated and only show firmware they have had time to certify. There will typically be newer firmware on the Arecont Vision website which resolves camera issues we have identified and resolved.
    • NOTE: Downgrading camera firmware is not always possible in the field once you are at a particular revision. It will require the camera to be sent in as an RMA to be reflashed to the required version.
  2. If there is an issue when the camera is added to the VMS with the Arecont driver, attempt the below:
    • Remove the camera from the VMS.
    • Re-add it using the ONVIF or RTSP option.
    • If it is successful, the Arecont driver they provided is out of date.
  3. If there is an issue when the camera is added to the VMS with the ONVIF driver, attempt the below:
    • Remove the camera from the VMS.
    • Re-add it using the Arecont Driver if available or RTSP option.
    • If it is successful, verify the camera datasheet states the camera is ONVIF compliant.
  4. Check the VMS manufacturer for a software update.

Troubleshooting VMS integrations with ONVIF Device Manager

Issue:

A problem is seen in a particular model connected to the Video Management System.

Resolution:

  1. Verify both the camera and VMS are at the latest software revisions.
  2. A third-party tool called ONVIF Device Manager (ODM) (https://sourceforge.net/projects/onvifdm/) will be installed on the VMS. This tool will be used to identify if the issue is camera or VMS related.
  3. Install ODM and launch the program. It will begin auto discovering cameras. If your camera is not populated you can manually add it on the lower left.

    mceclip0.png

  4. Enter the username (admin) and the password for the camera.

    mceclip1.png

  5. Once logged in, select the camera. There are links to view the live video from each sensor(s) depending on the camera model.

    mceclip2.png

  6. Monitor the live video from here to see if the symptoms experienced in the VMS can be replicated.

How to connect to RTSP streams on Arecont cameras

  1. Click HERE for the API documentation.
  2. You will need to use VLC to open a network stream. Download VLC from HERE.
  3. Click on Media and select Open network stream
    vlc1.JPG
  4. Copy and paste the syntax RTSP stream you wish to view.
    vlc2.JPG

 

Single Sensor RTSP URL:

rtsp://CAMERA_IP_ADDRESS/h264.sdp?res=half/full&x0=X0&y0=Y0&x1=X1&y1=Y1&qp=[4..51]&[doublescan=0/1]&bitrate=[upto64Kbps]&ratelimit=[upto64Kbps]&fps&sei=on&iframe=1/0&ssn=[1..65535]

Basic example:

rtsp://192.168.5.10/h264.sdp?res=half

Basic example with authentication:

rtsp://admin:Password2020$@192.168.5.10/h264.sdp?res=half

 

Dual Sensor RTSP URL:

rtsp://camera_ip/h264.sdp?res=(half|full)&x0=(0..1600)&y0=(0..1200)&x1=(32..1600)&y1=(32..1200)&qp=(16..36)&ssn=(1..65535)&[bitrate=(0..65536)]&[fps=1..100]&[channel=color|mono]

Basic examples:

rtsp://192.168.5.10/h264.sdp1?res=full&doublescan=0&ssn=465
rtsp://192.168.5.10/h264.sdp2?res=full&doublescan=0&ssn=466

Basic examples with authentication:

rtsp://admin:Password2020$@192.168.5.10/h264.sdp1?res=full&doublescan=0&ssn=465
rtsp://admin:Password2020$@192.168.5.10/h264.sdp2?res=full&doublescan=0&ssn=466


Quad Sensor RTSP URL:

rtsp://camera_ip/h264.sdp<channel>?res=(half|full)&x0=(0..1600)&y0=(0..1200)&x1=(32..1600)&y1=(32..1200)&qp=(16..36)&ssn=(1..65535)&[bitrate=(0..65536)]&[fps=1..100]

Basic examples:

rtsp://CAMERA_IP_ADDRESS/h264.sdp1?res=full&doublescan=0&ssn=465
rtsp://CAMERA_IP_ADDRESS/h264.sdp2?res=full&doublescan=0&ssn=466
rtsp://CAMERA_IP_ADDRESS/h264.sdp3?res=full&doublescan=0&ssn=467
rtsp://CAMERA_IP_ADDRESS/h264.sdp4?res=full&doublescan=0&ssn=468
rtsp://192.168.5.10/h264.sdp1?res=full&doublescan=0&ssn=465
rtsp://192.168.5.10/h264.sdp2?res=full&doublescan=0&ssn=466
rtsp://192.168.5.10/h264.sdp3?res=full&doublescan=0&ssn=467
rtsp://192.168.5.10/h264.sdp4?res=full&doublescan=0&ssn=468

Basic example with authentication:

rtsp://admin:Password2020$@192.168.5.10/h264.sdp1?res=full&doublescan=0&ssn=465

How to connect to RTSP streams on Contera cameras

  1. Click HERE for the API documentation.
  2. You will need to use VLC to open a network stream (Media > Open Network Stream). Download VLC from HERE.
  3. Log in to the camera web page and click Video & Audio. Confirm your stream settings for the Main, Sub Stream, and MJPEG streams are set to what you want.

    20210914_2909.png

  4. Click Network and select the RTSP tab. What is displayed below is the base string to use. If you want to view another channel append “_X” X being the channel number.

    20191017_178.png

    Main Stream:
rtsp://172.18.0.47:554/stream1_1
rtsp://172.18.0.47:554/stream1_2
rtsp://172.18.0.47:554/stream1_3
rtsp://172.18.0.47:554/stream1_4

Sub Stream:
rtsp://172.18.0.47:554/stream2_1
rtsp://172.18.0.47:554/stream2_2
rtsp://172.18.0.47:554/stream2_3
rtsp://172.18.0.47:554/stream2_4

MJPEG Stream:
rtsp://172.18.0.47:554/stream3_1
rtsp://172.18.0.47:554/stream3_2
rtsp://172.18.0.47:554/stream3_3
rtsp://172.18.0.47:554/stream3_4

     

Exacq: Contera Onvif Driver Integration

Issue:

  • Contera cameras will be stuck on “Connecting”.
  • Customers using Contera series cameras may be requested by Exacq technical support to downgrade the firmware to an older release.
    Downgrading is NOT required as you should be on the latest camera firmware release.

Environment:

Contera series cameras

Resolution:

Contera series cameras MUST be added using the ONVIF driver. Attempting to add the camera using the auto discovery method uses the Arecont Vision driver and will not work.

20210701_2640.png

 

  1. Click New.
  2. Select ONVIF from the drop-down.
  3. Provide the IP address of the camera.
  4. Provide the username and password.
  5. Click Apply.

    20210701_2641.png

  6. Click on the camera from the navigation tree on the left. You should see 4 inputs for multisensor cameras. In the example below, it’s an AV20476DN running firmware 65412.

    20210701_2639.png

]]> https://www.xvraid.com/guide/vms-integration-best-practices.html/feed 0 How To Use ICSEE Camera https://www.xvraid.com/how-to/how-to-use-icsee-camera.html https://www.xvraid.com/how-to/how-to-use-icsee-camera.html#comments Mon, 02 Jan 2023 19:37:24 +0000 https://www.xvraid.com/?p=1248 How To Use ICSEE Camera – iCSee is a monitoring security software ，which can work with the front-end devices such as robot 、bullet , or intelligent devices such as doorbell 、doorlock . iCSee can access the device by cloud ID , you can preview and control the live video in the Android device .

This tutorial applies to both icsee and icsee pro cameras.
Since the app is always being updated, the interface may be a little different.

How To Use ICSEE Camera

Read Next

Table of Contents

  • Camera description
  • Connect To The Power Supply
  • Video tutorial
  • Register/Login
  • [Auto-pairing] WiFi Network Configuration
  • The second type: [Manual configuration] Wired network
  • Manual configuration: AP netless direct connection mode
  • How to set up mobile tracking？
  • How to set the dual-ligh tal ert mode Star light full color？
  • How to s et the humanoid alert function?
  • Add shared device
  • How to Restore factory settings/AP hotspot switching？
  • How to query device serial number and info?
  • Infographics
  • 39 Comments on “iCSee”

Camera description

The details are subject to your manual.
Camera product description

 

Connect To The Power Supply

Plz connect camera to the power cable,and turn on the power .

If you need to storage the video via the local TF card, plz install the TF card first then turn on the power.

（TF card doesn’t support the hot plugging,  plz plug and unplug memory card when device is power off)

Connect To The Power Supply

 

Video tutorial

 

Register/Login

1.Open”iCSee” app, click “sign up” then use the phone number or mailbox to register account.

2.Register successfully, enter your phone number or mail number in the login interface, enter the password, login your app.

3.You can also use the wechat, facebook, line or the temporary visit to login app.

Register/Login

 

[Auto-pairing] WiFi Network Configuration

Note: camera can support 2.4G wifi for the time being, doesn’t support 5Gwifi, plz set the router parameter to2.4G first before configuring network, during the connection, phone,router and camera need keep within the 2m distance

 

1.Phone connect to the wifi network.

2.Click the “+”in the upper right corner click the “Add WiFi camera” according to the device’s voice prompt, follow the app interface guide to enter router’s password,click “confirm” start to configure network(if the device doesn’t appear voice prompt for a long time, you can long press the reset to restore default, then go on to configure network).

[Auto-pairing] WiFi Network Configuration

3. Enter the search device’s interface, the device is in the connection process, plz wait.

[Auto-pairing] WiFi Network Configuration

※ Program search, do not operate other programs ;

※ When the camera prompts “succes  sfully connected to router”, it will automatically go to the next step.

※ The camera fails to hear the prompt “succes sfully connect to router”. Please restore factory Settings and match again.

4. After connecting successfully ,interface will prompt to set device’s password and name for your device, after finishing, follow the app interface guide to complete network configuration .

[Auto-pairing] WiFi Network Configuration

5. After finishing, device will show in the device’s list, it represent the device is connecting successfully.

 

6. Click it you can view the monitoring image, and do the relevant operation and setting.

[Auto-pairing] WiFi Network Configuration

Note: Movement tracking is only for indoor ip cameras , bullet ip camera and dome cameras do not have this function

 

Note: If the automatic etwork configuration fails, you can choose the following two methods to configure the device

 

The second type: [Manual configuration] Wired network

1. Long press the camera Reset button for 10 seconds to restore the device to factory settings .

2. Connect your router to camera via network cable.

3. Connect phone to your router wifi network.

The second type: [Manual configuration] Wired network

4. Login “iCSee” app, click the “+”in the upper right corner, and click “more” in the upper right corner.

 

5. click “Add the camera on same router.

 

6. Enter search device interface, click searched camera to add device,device will show in the device’s list, which represent device connect successfully.

 

7. Click it to view the monitoring image, also can do the relevant operation and setting

The second type: [Manual configuration] Wired network

 

Manual configuration: AP netless direct connection mode

When there is no network in the installation environment, please select the following pairing method;

1. Long press the camera Reset button for 10 seconds to restore the device to factory settings .

 

 

2. Short press the camera Reset button 2-5 to enter the direct connection mode (most devices will voice prompt “enter direct connection mode”).

 

 

3. Open the mobile phone desktop-settings-wireless network, search for the device wireless hotspot name, Enter the wireless password:1234567890, connect to the wireless hotspot of the device;

 

Indoor IP Camera hot spot name: robot_xxxx;

 

Other kind of camera hot spot names: camera_xxxx;

Manual configuration: AP netless direct connection mode

Tips:

AP hotspot mode is only used for installation when there is no network in the environment, and cannot be remotely monitored,can only be accessed within 10 meters of the establishment of the hotspot!

4. Open the ‘iCSee’ APP, and directly add the device in the local direct connection mode.

5. The device is displayed on the device list interface, which means that the device is successfully connected.

Manual configuration: AP netless direct connection mode

6. Click the ‘Play’ button to enter the monitoring screen and perform related operations and settings.

 

7. If you have already registered an account to log in, please click the “+” sign at the top right, and click the “AP direct connection” mode to add.

Manual configuration: AP netless direct connection mode

 

How to set up mobile tracking？

Note: Mobile tracking and smart humanoid alert can’t be used at the same time;

 

●Click the “Mobile Tracking” switch buttonin the preview interface to turn on the corresponding function;

 

●Motion tracking: when it’s on, as long as an object enters the camera’s illumination range, camera will track the moving trajectory;

 

●Watch Point: set a fixed position, when the camera is operating or tracking, it will automatically return to the set position after staying for a period of time;

How to set up mobile tracking？

 

How to set the dual-ligh tal ert mode Star light full color？

Note: Mobile tracking and smart humanoid alert can’t be used at the same time;

 

Open the ‘iCSee’, click the ‘real-time playback’ , click or slide to the “light” or the “bulb” icon in the screen to open the setting screen;

How to set the dual-ligh tal ert mode Star light full color？

●Night colored lights：When the light is insufficient, the white light will start, and the image will be colorful;

 

●Infrared night vision： When the light is insufficient, the infrared light is activated and the image becomes black and white;

 

●Double light alert：When the light is insufficient, the infrared light will be activated. When someone enters the monitoring screen, the white light will be triggered and the image will be colorful.
After a few seconds when the person walks away, the infrared mode will be switched on and the image will become black and white;

 

How to s et the humanoid alert function?

Note: Mobile tracking and smart humanoid alert can’t be used at the same time;

 

Open the ‘iCSee’, click the device real-time playback, click on the upper right button ‘setting’ ，Enter the ‘settings’-smart alarm, open the interface to make related settings.

How to s et the humanoid alert function?

Function introduction:

●Notification: Must be turned on to receive alarm trigger information.

 

●Humanoid detection: only judge and detect people to trigger an alarm;

 

●Show Tracking: When the human figure appears on the screen, the human figure can be tracked and reminded; Rule setting: select the designated area [Warning Line], when someone enters the divided area, the alarm can be triggered;

 

Add shared device

1. Click “Share” in the device list to pop up the QR code page using the main phone.

 

2. Log in to the ‘iCSee’ APP with the mobile phone you want to share,
click the “+” sign in the upper right corner of the APP main interface, click “Scan QR code to add a camera” , scan the QR code of the device shared by others or input Add the device serial number (the shared device must be connected to the Internet and successfully
added to the APP).

Add shared device

 

How to Restore factory settings/AP hotspot switching？

1. Long press the camera ‘Reset ‘ button for 10 seconds, and you can let go when you hear ‘ Restore factory setting,please wait’.

 

2. Short press the camera Reset button 2-5 to enter the direct connection mode (most devices will voice prompt “enter direct connection mode”).

How to Restore factory settings/AP hotspot switching.

 

How to query device serial number and info?

1. Open the ‘iCSee’, enter the real-time playback of the device, click on the upper right setting to enter the setting center-about the device , the QR code can be directly scanned and shared with other family members to watch (the QR code valid time is 30 Minutes); if exceeded, it will automatically expire;

 

2. If you find that the device time is not synchronized, please click the device time to synchronize it;

2D7060EB A81F 47DA 9351 BAEA07C40B98

 

Infographics

icsee Infographics

ICSEE FOR PC

Download the latest version of icsee PC client.
Support icsee and icsee pro app cameras

icsee for pc - vms lite

VMS LITE

Support windows 7/8/10 system, not support mac computer.

DOWNLOAD
icsee for pc - diskplayer

PLAYERS

Play video from icsee camera memory card.
The video files are encrypted and need to be played by this software

DOWNLOAD
icsee for pc - xmeye

WEB CLIENT

Only support ie browser, the future will be eliminated, please use the computer client software

VISIT THE WEBSITE
icsee pro

ICSEE PRO

iCSee Pro is a monitoring security software ，which can work with the front-end devices such as robot 、bullet , or intelligent devices such as doorbell 、doorlock . iCSee Pro can access the device by cloud ID , you can preview and control the live video in the Android device .

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IPHONE
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5gsee

5GSEE

5GSee is a monitoring security software ，which can work with the front-end devices such as robot 、bullet , or intelligent devices such as doorbell 、doorlock . 5GSee can access the device by cloud ID , you can preview and control the live video in the Android device .

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FAQ

The direct connection mode appears to be disconnected and the video preview freezes?
What should I do if the ICSEE camera cannot be connected to the router?
What should I do if I forget the password of the ICSEE camera?
What should I do if the video cannot be retrieved during playback?
How to change the language of the app client?

The direct connection mode appears to be disconnected and the video preview freezes?

1.The disconnection problem is mostly caused by the program being too old, you can check it after updating the version of the device

2. If the wifi signal is too weak, the mobile phone and the device should be placed closer to check (test can be tested in the range of 1-2 meters)

3. If the mobile phone’s main frequency is too low, confirm that the mobile phone’s cpu frequency should not be lower than 1G or switch to smooth image quality

4. App Local configuration-decoding strategy-hard decoding Hard decoding needs to be supported by Android 4.1 or above

What should I do if the ICSEE camera cannot be connected to the router?

1. Whether the WiFi network is normal (you can connect to wifi with your mobile phone to test);

2. Whether the device has entered the connected state (the indicator light flashes red quickly);

3. Is the WiFi password entered correctly?
4. The distance between the device, router, and mobile phone is closer (the test is recommended to be in the range of 1-2 meters)

5. Confirm the router configuration

 

a.5G WIF is not supported, dual-band routers need to close the 5G frequency band);

 

b. Routers that do not support connection to enterprise-level security protocols;

 

c. Wi-Fi launched by modems (commonly known as cats) is not supported;

 

d. Close AP isolation;

 

e. Does not support network bridging;

 

f. Whether WiFi has been hidden?

 

g. The frequency band bandwidth is changed to 20MHz;

 

h. Router restart

After confirming the above information, restore the router and device to pair again

What should I do if I forget the password of the ICSEE camera?

Find the reset button or reset hole on the device, press and hold the reset button for more than 3 seconds or poke the reset hole with a needle for 3 seconds, the device will restore the default and restart (you need to re-pair after recovery)

What should I do if the video cannot be retrieved during playback?

1. Query whether the recording setting is normally turned on

2. Confirm the status of the TF card, which can be viewed in the disk information

3 Confirm that the current time display of the device is normal, and the recording time is obtained from the device. If the device time is abnormal, it cannot be queried normally.

How to change the language of the app client?

The app only supports Chinese and English, and the mobile client language will automatically switch with the mobile phone system language.

]]> https://www.xvraid.com/how-to/how-to-use-icsee-camera.html/feed 1 iCSee nonadult Hikvision Doorbells Door Stations setup guide https://www.xvraid.com/guide/hikvision-doorbells-door-stations-setup-guide.html https://www.xvraid.com/guide/hikvision-doorbells-door-stations-setup-guide.html#respond Fri, 02 Dec 2022 07:08:58 +0000 https://www.xvraid.com/?p=1190 Hikvision Doorbells Door Stations setup guide

How To: Set Up Your Hikvision Doorbells Via The Hik-Connect App

Here’s how to set up your Hikvision doorbell via the Hik-Connect App.

Load More :

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Hikvision Doorbells Door Stations setup guide
Hikvision Doorbells Door Stations setup guide

Metal Villa Door Station Specifications

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A9upCiVoA3aRtVOGMVd2TuXHM48YuL9h9w

Video / Audio Distributor Specifications

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How To Configure Door Station On IVMS-4200

How to Connect Two Indoor Stations to Two button Villa Door Station

How to Connect Two Indoor Stations to Two button Villa Door Station

SIP2.0 FW INTERCOM SETUP PROCEDURE

Click here to open the PDF.

SIP 2.0 FW STATION EXTENSION SETUP PROCEDURES

Click here to open the PDF.

]]> https://www.xvraid.com/guide/hikvision-doorbells-door-stations-setup-guide.html/feed 0 GW Security XVR NVR Firmware Software Download https://www.xvraid.com/general/gw-security-xvr-nvr-firmware-software-download.html https://www.xvraid.com/general/gw-security-xvr-nvr-firmware-software-download.html#respond Mon, 21 Nov 2022 19:50:59 +0000 https://www.xvraid.com/?p=1160 GW Security XVR NVR Firmware Software Download

ESTABLISHED IN 2004, GW Security started with one mission in mind: to provide high-quality video surveillance solutions at reasonable and affordable prices, with a “customer-first” mindset. Because of our mission, we have diligent and knowledgeable in-house engineering staff that provides excellent presale and post-sale support to make sure that you are 100% satisfied with your purchase. Therefore we are confident that our passion for our products and commitment to our customers are what will help bring you the peace of mind you desire in making your homes and businesses safe and secure.

The GW Security Camera Store

One of the most essential pieces of a security and surveillance system is the camera system. Your cameras are your eyes that keep watch over you, your loved ones, and your property.

That’s why you must get the best.

And the best is what we specialize in at the GW security camera store. Here are a few features that make our cameras some of the best on the market:

  • Weatherproof
  • Vandal-resistant
  • 4K resolution
  • Wide-angle
  • Color night vision
  • Two-way talk

Whether you’re looking for security cameras for home or commercial use, you’ll find the perfect camera system for your application in our GW Security camera store. No matter the number of channels you need, the resolution, or the type of camera you need, we have you (and your property) covered.

Advanced Technology for an Advanced World

We understand that security needs are constantly changing due to technological advancements. That’s why we strive to ensure that we provide our clients with advanced security solutions. For example, some GW security surveillance solutions are AI-powered. This means:

Fewer false alarms as the video cameras can differentiate between humans, animals, and other objects.

Machine learning systems help your surveillance system keep a database of all faces captured. This means the system will be able to recognize regular faces like those of neighbors, the mailman, and family members. As a result, no alarm will be triggered.

9500 Series XVR Information & Downloads

Default Login

blue 40 icon

Username: admin
Password: admin

blue 40 icon

XVR Manual

Download

Mobile Apps

blue 40 icon

RXCamView

blue 40 icon

GWCamView

blue 40 icon

Mobile App Quick Guide

Download

Remote Viewing Software

Surveillance Client

blue 40 icon

Windows

blue 40 icon

Mac

blue 40 icon

VMS Client

Windows

blue 40 icon

Video Player

Windows

blue 40 icon

File Converter

Windows

9300/9400 Series DVR Information & Downloads

Default Login

blue 40 icon

Username: admin
Password: admin

Mobile Apps

blue 40 icon

RXCamView

blue 40 icon

GWCamView

blue 40 icon

Mobile App Quick Guide

Download

Remote Viewing Software

Surveillance Client

blue 40 icon

Windows

blue 40 icon

Mac

blue 40 icon

VMS Client

Windows

blue 40 icon

File Converter

Windows

Manual

blue 40 icon

DVR Manual

Download

Firmware

blue 40 icon

9428XVR 4/2019

Download

blue 40 icon

9432HD 4/2019

Download

blue 40 icon

9432HD 2/2018

Download

blue 40 icon

9432HD 9/2017

Download

blue 40 icon

94316XVR 4/2019

Download

4008XVR Information & Downloads

Default Login

blue 40 icon

Username: admin
Password: 123456

blue 40 icon

Manual

Download

blue 40 icon

GW Station Manual

Download

Mobile Apps

blue 40 icon

GuardViewer

blue 40 icon

GWView

blue 40 icon

Mobile App Quick Guide

Download

Remote Viewing Software

GW Station

blue 40 icon

Win 64

blue 40 icon

Win 32

blue 40 icon

Mac

Related Software

blue 40 icon

GW Player

Windowns

7800 Series XVR Information & Downloads

Default Login

blue 40 icon

Username: admin
Password: 888888

blue 40 icon

GW78 XVR User Manual

Download

Mobile Apps

blue 40 icon

GWEye

blue 40 icon

GWEyePro

blue 40 icon

GWEyePro Setup Guide

Download

Remote Viewing Software

GW CMS

blue 40 icon

Windows

blue 40 icon

Mac

GW VMS

blue 40 icon

Windows

GW VMS Manual

blue 40 icon

Download

6100/6200 Series XVR Information & Downloads

Default Login

blue 40 icon

Username: admin
Password: 888888

Mobile Apps

blue 40 icon

RealViewPro

blue 40 icon

BCS View

Manual

blue 40 icon

61/62 Series XVR
Manual

Download

Software

CMS3000

blue 40 icon

Download

blue 40 icon

Tutorial Video

blue 40 icon

Video Player

Download

blue 40 icon

nVideo Player

Download

5500 Series NVR Information & Downloads

Default Login

Username: admin
Password: System will require a password to be set the first time the system is turned on.

Manuals

blue 40 icon

VMS Pro User Manual 2022

Download

blue 40 icon

55 Series Manual Feb 2022

Download

blue 40 icon

55 Series Manual Oct 2021

Download

blue 40 icon

55 Series 2UI Manual 2019

Download

blue 40 icon

55 Series Manual 2018

Download

blue 40 icon

55NVR/85Cams AI Setup Guide

Download

blue 40 icon

GWCamView/RXCamView Quick Guide

Download

blue 40 icon

VMS Setup Guide

Download

blue 40 icon

How to add 55NVR to Mobile App

Download

Firmware

Mobile Apps

blue 40 icon

RXCamView

Remote Viewing Software

VMS Client

blue 40 icon

Windows

VMS Pro Client

blue 40 icon

Windows

blue 40 icon

Mac

Surveillance Client

blue 40 icon

Windows

blue 40 icon

Mac

Camera Tool

Device Config Tool

blue 40 icon

Windows

blue 40 icon

Mac

Video Players / Converter

blue 40 icon

Video Player 2018

Windows

blue 40 icon

Video Player 2017

Windows

blue 40 icon

File Converter

Windows

Firmware

GW5532NPS-V4GW5532NP-V4GW5532NPGW5532NSGW5516NPGGW5508NPGGW5504N

7800 Series NVR Information & Downloads

Default Login

blue 40 icon

Username: admin
Password: 888888

Manuals & Guides

blue 40 icon

GW78 NVR User Manual

Download

Mobile Apps

blue 40 icon

GWEye

blue 40 icon

GWEyePro

blue 40 icon

GWEyePro Setup Guide

Download

Remote Viewing Software

GW CMS

blue 40 icon

Windows

blue 40 icon

Mac

GW VMS

blue 40 icon

Windows

GW VMS Manual

blue 40 icon

Download

Camera Tool

GW Device Manager

blue 40 icon

Windows

4200 Series NVR Information & Downloads

Default Login

blue 40 icon

Username: admin
Password: 123456

 Mobile Apps

blue 40 icon

GW View

blue 40 icon

Guard Viewer

Manuals

blue 40 icon

NVR Manual

Download

blue 40 icon

GW Station User Manual

Download

blue 40 icon

GW42 NVR add to GWView

Download

Remote Viewing Software

GW Station

blue 40 icon

Win 64

blue 40 icon

Win 32

blue 40 icon

Mac

Related Software

GW Tools

blue 40 icon

Windows

GW Player

blue 40 icon

Windows

4108EP NVR Information & Downloads

Default Login

blue 40 icon

Username: admin
Password: 123456

 Mobile Apps

blue 40 icon

GW View

blue 40 icon

Guard Viewer

Manuals

blue 40 icon

NVR Manual 2019

Download

blue 40 icon

NVR Manual 2021

Download

blue 40 icon

GW41 NVR add to GWView

Download

Remote Viewing Software

GW Station

blue 40 icon

Win 64

blue 40 icon

Win 32

blue 40 icon

Mac

Related Software

GW Tools

blue 40 icon

Windows

GW Player

blue 40 icon

GW Player

Windows

WiFi NVR & Camera Kits

GWE5304N WiFi NVR
GWE4CH5337WiFi Kit

Default Login

blue 40 icon

Username: admin
Password: there

Mobile Apps

blue 40 icon

Esee Cloud

Manual

blue 40 icon

NVR Manual

Download

blue 40 icon

WiFi Repeater Manual

Download

1818N WIFI NVR

Default Login

blue 40 icon

Username: admin
Password: admin

Mobile Apps

blue 40 icon

Esee Cloud

Manual

blue 40 icon

Manual

Download

2504WiFi NVR & 2538B WiFi Kit

Default Login

blue 40 icon

Username: admin
Password: admin

Mobile Apps

blue 40 icon

RXCamView

blue 40 icon

GWCamView

blue 40 icon

Mobile App Quick Guide

Download

Manual

blue 40 icon

NVR Manual

Download

Software

Windows

blue 40 icon

Surveillance Client

Download

blue 40 icon

VMS Client

Download

MAC

blue 40 icon

Surveillance Client

Download

4504WiFi NVR & 4538B WiFi Kit

Default Login

blue 40 icon

Username: admin
Password: admin

Mobile Apps

blue 40 icon

RXCamView

blue 40 icon

GWCamView

blue 40 icon

Mobile App Quick Guide

Download

Manual

blue 40 icon

NVR Manual

Download

Software

Windows

blue 40 icon

Surveillance Client

Download

blue 40 icon

VMS Client

Download

MAC

blue 40 icon

Surveillance Client

Download

Other NVR Models

800/900NVR & 1800/2800NVR

Mobile App

blue 40 icon

VSS Mobile

IOS Download | Android Download

Manual

blue 40 icon

Manual

Download

Default Login

blue 40 icon

Username: admin
Password: 123456

blue 40 icon

Media Player

Download

75 Series NVR

Mobile App

blue 40 icon

Danale

iOS Download | Android Download

Manual

blue 40 icon

Manual

Download

Default Login

blue 40 icon

Username: admin
Password: admin

21/22/24 Series NVR

Default Login

blue 40 icon

Username: admin
Password: 888888

Mobile App

blue 40 icon

RealViewPro

blue 40 icon

BCS View

blue 40 icon

RealViewPro Quick Guide

Download

Manual

blue 40 icon

Manual

Download

Software

blue 40 icon

CMS3000 Client

Download

blue 40 icon

Video Player

Download

blue 40 icon

nVideo Player

Download

31/32/34 Series NVR

Default Login

blue 40 icon

Username: admin
Password: 888888

Mobile App

blue 40 icon

RealViewPro

blue 40 icon

BCS View

blue 40 icon

RealViewPro Quick Guide

Download

Manual

blue 40 icon

Manual

Download

Software

blue 40 icon

CMS3000 Client

Download

blue 40 icon

Video Player

Download

blue 40 icon

nVideo Player

Download

]]> https://www.xvraid.com/general/gw-security-xvr-nvr-firmware-software-download.html/feed 0 Longse XVR Firmware Software Download https://www.xvraid.com/firmware/longse-xvr-firmware-software-download.html https://www.xvraid.com/firmware/longse-xvr-firmware-software-download.html#comments Thu, 10 Nov 2022 19:25:07 +0000 https://www.xvraid.com/?p=1143 Longse XVR Firmware Software Download

XVR The Embedded Hybrid Digital Video Recorder is compatible with HDTVI,AHD and other coaxial HD specification,which can be accessed to any HDTVI,CVI,AHD,analog and network signal.It can disable numbers of analog channels and convert them to IP channels,which have both functions of DVR and NVR.

XVR

Channels Version Info Time Download Url
4CH XVR_MC6630_2830_4_BD_V5_updateV22.1.23.5 2022-10-17 20:26:06 btn3
XVR_MC6630_2830_4_BD_4G_V5_updateV22.1.24.5 2022-10-17 20:21:08 btn3
XF5004_16FH_BVH1B4_V1.0.1.220311_R2 2022-09-29 15:41:26 btn3
XVR_3521D_6158_4_BD_V5_updateV22.1.9.4.zip 2022-04-18 14:11:54 btn3
SDI_DVR_3521D_334S_4_BD_updateV21.1.31.3 2021-09-10 09:40:45 btn3
X2104_16TP_BVH1B4_V1.0.0.210901_R4 2021-09-08 10:18:15 btn3
XVR_3520DV400_6158C_4_BD_2G_V5_updateV21.1.26.6 2021-07-30 17:13:31 btn3
XVR_3520DV400_6158C_4_BD_4G_V5_updateV21.1.27.4 2021-07-30 17:10:26 btn3
XVR_3520DV400_6158C_4_BD_V5_updateV21.1.26.1 2021-07-30 17:01:58 btn3
XVR_MC6630_2830_4_AL_V5_updateV20.1.48.2 2021-01-06 16:33:09 btn3
XVR_MC6630_2830_4_AL_4G_V5_updateV20.1.48.5 2021-01-06 16:28:16 btn3
XVR_3531D_6158_4_BD_V 2020-05-21 14:10:48 btn3
XVR_3520DV400_6158C_4_BD_4G_V 2020-05-07 10:10:24 btn3
XVR_3520DV400_6158C_4_BD_V 2020-04-09 17:22:06 btn3
XVR_3521D_6158_4CH_BD_V 2020-04-07 10:47:07 btn3
XVR_3520DV400_6158C_4_BD_2G 2019-08-16 09:00:44 btn3
XVR_3520DV200_6134C_4_v 2019-03-08 15:05:02 btn3
XVR_3520DV400_6158_4_BD_V 2019-02-28 14:07:49 btn3
XVR_3520DV200_6134C_4_BD_V 2019-01-30 16:31:38 btn3
XVR_3521D_6158_SMARTKITS_4_BD_V 2019-01-09 14:09:24 btn3
XVR_3520DV200_6134C_SMARTKITS_4_BD_V 2019-01-09 10:29:13 btn3
XVR_HI3520DV200_4_V 2018-10-25 15:53:28 btn3
XVR_3520DV200_4_v 2018-06-14 20:16:43 btn3
XVR_3531D_6158_4_v 2018-06-14 20:06:20 btn3
SDI_DVR_3521A_334S_4_v 2018-04-23 18:39:49 btn3
XVR_3521D_6158_4_v 2018-04-23 18:35:38 btn3
XVR_3520DV300_2826_4_v 2018-04-23 18:24:39 btn3
XVR_3521A_2826_4_v 2018-04-23 18:04:09 btn3
XVR_HI3521A_4_v 2017-10-26 16:05:50 btn3
8CH XF5008_16FH_BVH1B8_V1.0.1.220317_R3 2022-09-29 15:13:00 btn3
XVR_3521D_6158C_8_BD_V5_updateV22.1.9.4.zip 2022-04-18 14:34:30 btn3
XVR_3531D_6158_8_BD_V5_updateV22.1.11.2.zip 2022-04-18 14:26:48 btn3
XVR_MC6630_2830_8_BD_V5_updateV22.1.6.6.zip 2022-04-18 14:16:19 btn3
SDI_DVR_3531D_334S_8_BD_updateV21.1.31.3 2021-09-10 09:33:34 btn3
X2108_16TP_BVH1B8_V1.0.1.210827_R2 2021-09-08 10:25:22 btn3
XVR_3520DV400_6158C_8_BD_V5_updateV21.1.26.1 2021-08-02 10:12:23 btn3
XVR_MC6630_2830_8_AL_V5_updateV20.1.48.2 2021-01-06 16:37:17 btn3
XVR_3520DV400_6158C_8_BD_V 2020-04-30 15:39:08 btn3
XVR_3531D_6158_8_BD_V 2020-04-20 16:07:30 btn3
XVR_3521D_6158C_8_BD_V 2020-04-07 10:41:55 btn3
XVR_3521D_6158_8_BD_V 2019-03-11 14:07:43 btn3
XVR_3520DV300_6134C_8_v 2019-03-08 15:05:49 btn3
XVR_3520DV400_6134C_8_BD_V 2019-03-01 09:10:08 btn3
XVR_3531DCAS_6158_16_8_BD_V 2019-01-29 15:11:55 btn3
XVR_3531DCAS_6158_8_BD_V 2019-01-19 15:00:33 btn3
XVR_HI3531A_8_v 2018-07-03 09:31:45 btn3
XVR_3521D_6158_8_v 2018-06-15 08:42:00 btn3
XVR_3520DV300_8_v 2018-06-14 19:56:18 btn3
SDI_DVR_3531A_334S_8_v 2018-04-23 19:04:14 btn3
XVR_3531D_6158_8_v 2018-04-23 19:02:21 btn3
XVR_3521A_2826_8_v 2018-04-23 18:55:07 btn3
XVR_3531A_2826_8_v 2018-04-23 18:48:12 btn3
XVR_HI3520DV300_8_v 2018-02-09 16:14:20 btn3
16CH XF5016_16FH_BVH2B16_V1.0.1.220424_R6 2022-09-29 15:33:45 btn3
XF5016_16FH_BVH1B16_V1.0.1.220317_R4 2022-09-29 15:22:05 btn3
XVR_3521D_6158C_16_BD_V5_updateV22.1.14.5.zip 2022-04-18 14:52:24 btn3
XVR_3531D_6158C_16_2_BD_V5_updateV22.1.9.4.zip 2022-04-18 14:48:27 btn3
XVR_3531D_6158C_16_BD_V5_updateV22.1.12.1.zip 2022-04-18 14:45:29 btn3
XVR_3531DCAS_6158_16_BD_V5_updateV22.1.12.3.zip 2022-04-18 14:41:41 btn3
SDI_DVR_3531DCAS_334S_16_BD_updateV21.1.31.3 2021-09-10 09:38:48 btn3
X2116_16TP_BVH2B16_V1.0.1.210827_R2 2021-09-08 10:37:23 btn3
X2116_16TP_BVH1B16_V1.0.1.210827_R2 2021-09-08 10:30:05 btn3
XVR_3531DCAS_6158_16_BD_V 2020-05-21 08:51:20 btn3
XVR_3531D_6158C_16CH_2_BD_V 2020-04-20 19:19:14 btn3
XVR_3531D_6158C_16_BD_V 2020-04-20 19:15:57 btn3
XVR_3521D_6158C_16_BD_V 2020-04-07 10:44:06 btn3
XVR_3531D_6158C_16_BD_X1_V 2019-09-23 16:57:22 btn3
XVR_3521D_6134C_16_BD_V 2019-03-15 13:39:18 btn3
XVR_3531D_6158_16_BD_V 2019-01-19 14:57:17 btn3
XVR_3531A_2826_16_v 2018-09-17 17:15:07 btn3
XVR_3521D_6134C_16_v 2018-07-27 11:05:18 btn3
XVR_3521A_16_v 2018-07-16 15:38:04 btn3
XVR_3531D_6158_16_v 2018-06-15 08:43:36 btn3
XVR_HI3521A_16_v 2018-06-15 08:34:06 btn3
32CH XVR_3531DCAS_6158_32_BD_V 2019-04-24 15:10:29 btn3
XVR_3531D_6134C_32_BD_V 2019-01-30 09:46:04 btn3
XVR_3531A_2816_32_v 2018-04-23 19:15:13 btn3
XVR_HI3531A_32_v 2018-02-09 16:53:32 btn3

LongPlus

LongPlus is an application platform software that can be used with cloud device. Main function: 1:Remote-monitoring: View video via APP remotely, know what is going on anywhere and anytime; 2: Two way audio function: audio in and audio out; 3:Device sharing: Share the device with your family numbers, view together; 4:Cloud storage of timing video and alarm video.

[mks_dropcap style=”square” size=”52″ bg_color=”#ffffff” txt_color=”#000000″]Load More : LongPlus IP Camera User Guide[/mks_dropcap]

LongPlus

Channels Version Info Time Download Url
LongPlus LongPlus_Android_V21.1.35 2021-10-14 20:36:07 btn3

NVR

The Network Video Recoder support network video access,and it has adopted a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),embedded system technology,storage technology, network technology and intelligent technologies.It can work independently as NVR,or as a powerful security networking system.

NVR

Channels Version Info Time Download Url
4CH NVR_HI3798_4CH 2019-10-15 16:38:28 btn3
9CH NVR_SS621Q_9CH_4POE_PNP_BD_V5_update_V22.1.26.4 2022-10-17 19:43:14 btn3
NVR_SS621Q_9CH_BD_V5_update_V22.1.27.5 2022-10-17 19:41:44 btn3
NVR_MC6830_9CH_4POE_PNP_BD_V5_update_V22.1.23.5 2022-10-17 19:34:38 btn3
NVR_MC6830_9CH_BD_V5_update_V22.1.26.4 2022-10-17 19:18:54 btn3
HI3536E_H265_9CH_BD_V5_update_V21.1.26.5.zip 2021-07-30 15:00:45 btn3
NVR_HI3536D_H265_9CH_8POE_PNP_BD_V5_V21.1.22.6 2021-06-19 15:02:53 btn3
NVR_HI3536D_H265_9CH_BD_V5_V21.1.23.3 2021-06-19 14:59:40 btn3
HI3536D_H265_9CH_4POE_PNP_BD_V5_V21.1.23.3 2021-06-19 14:28:10 btn3
NVR_MC6830_9CH_4POE_PNP_BD_V5_update_KITS_V20.1.43.5 2021-01-14 10:17:01 btn3
NVR_MC6830_9CH_AL_V5_update_V20.1.47.3 2021-01-06 10:12:45 btn3
NVR_HI3536D_H265_2G_8POE_BD 2020-03-03 10:06:06 btn3
NVR_HI3536D_H265_9CH_4POE_PNP_BD 2020-02-24 09:22:24 btn3
NVR_HI3536D_H265_2G_9CH_BD 2020-01-17 14:36:47 btn3
NVR_HI3798_9CH 2019-10-15 16:39:12 btn3
NVR_HI3536D_H265_36D08.216.8POE.V8.1.19.1 2018-07-27 11:18:27 btn3
NVR_HI3536D_H265_36D04.216.4POE.V8.1.19.1 2018-07-27 11:16:51 btn3
16CH NVR_MC6830_16CH_16POE_PNP_HP_BD_V5_update_V22.1.24.5 2022-10-17 20:09:02 btn3
NVR_MC6830_16CH_16POE_PNP_BD_V5_update_V22.1.24.5 2022-10-17 20:03:14 btn3
NVR_SS621Q_16CH_8POE_PNP_BD_V5_update_V22.1.27.5 2022-10-17 19:59:39 btn3
NVR_SS621Q_16CH_BD_V5_update_V22.1.27.5 2022-10-17 19:55:35 btn3
NVR_MC6830_16CH_8POE_PNP_BD_V5_update_V22.1.24.5 2022-10-17 19:52:50 btn3
NVR_MC6830_16CH_BD_V5_update_V22.1.26.4 2022-10-17 19:45:58 btn3
NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_update_V21.1.21.2 2021-06-28 11:36:50 btn3
NVR_HI3536D_H265_16CH_BD_V5_V21.1.22.6 2021-06-19 16:04:04 btn3
NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_update_V21.1.20.4 2021-05-29 14:11:50 btn3
NVR_MC6830_16CH_AL_V5_update_V20.1.47.3 2021-01-06 10:18:25 btn3
NVR_HI3536C_H265_16CH_8POE_PNP3_BD_KITS 2020-07-14 13:40:02 btn3
NVR_HI3536C_H265_16CH_4POE_PNP3_BD_KITS 2020-07-14 10:34:15 btn3
NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_KITS 2020-07-14 10:18:00 btn3
NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_KITS 2020-07-14 10:08:26 btn3
NVR_HI3536C_H265_16CH_8POE_BD 2020-03-06 09:02:22 btn3
NVR_HI3536C_H265_16CH_4POE_PNP3_BD 2020-01-17 15:08:08 btn3
NVR_HI3536C_H265_16CH_8POE_PNP3_BD 2020-01-17 14:55:20 btn3
NVR_HI3536D_H.265_4G_16CH_BD 2019-12-27 15:17:16 btn3
NVR_HI3536C_H265_16CH_BD 2019-11-07 16:34:41 btn3
NVR_HI3798_16CH 2019-10-15 16:39:52 btn3
NVR_HI3536C_H265_16CH_8POE_PNP2_BD 2019-09-16 13:50:50 btn3
NVR_HI3536C_H265_36C08.8POE.PNP.V8.1.26.2 2018-07-27 11:44:56 btn3
NVR_HI3536C_H265_36C16.V8.1.15.2 2018-07-27 11:34:20 btn3
25CH NVR_MC6830_25CH_BD_V5_update_V22.1.25.1 2022-10-17 20:12:14 btn3
HI3536C_H265_25CH_16POE_PNP2_BD_V5_update_V22.1.24.5 2022-07-05 20:26:15 btn3
NVR_MC6830_25CH_16POE_PNP_BD_V5_update_V22.1.2.2.zip 2022-04-18 11:42:09 btn3
NVR_MC6830_25CH_16POE_PNP_HP_BD_V5_update_V22.1.1.2 2022-02-15 18:00:12 btn3
NVR_HI3536C_H265_25CH_16POE_PNP3_BD_V5_update_V21.1.21.6 2021-06-01 16:56:24 btn3
NVR_HI3536C_H265_25CH_BD_V5_update_V21.1.21.2 2021-05-29 14:26:37 btn3
NVR_HI3536C_H265_25CH_16POE_PNP2_BD 2020-04-20 17:06:06 btn3
NVR_HI3536C_H265_25CH_BD 2020-01-17 15:20:17 btn3
NVR_HI3536C_H265_25CH_16POE_PNP3_BD 2019-12-19 19:06:55 btn3
NVR_HI3536C_H265_36C16.16POE.PNP.V8.1.27.3 2018-07-27 13:38:36 btn3
NVR_HI3536C_H265_36C25.V8.1.15.2 2018-07-27 13:33:58 btn3
36CH HI3536_H265_36CH_BD_V5_update_V21.1.24.6 2021-07-30 15:27:09 btn3
NVR_HI3536_H265_36CH_X1_BD_V5_V20.1.37.6 2020-09-12 17:27:23 btn3
NVR_HI3536_H265_36CH_BD 2020-02-21 16:45:09 btn3
NVR_HI3536_H265_36CH_X1_BD 2019-09-16 15:30:50 btn3
NVR_HI3536_36_V8.1.20.5 2018-07-27 13:47:16 btn3
64CH HI3536_H265_64CH_BD_V5_update_V22.1.22.1 2022-10-17 20:15:51 btn3
NVR_HI3536_H265_64CH_BD 2020-03-13 15:45:58 btn3
NVR_HI3536_64_V9.1.13.5 2019-04-13 15:11:55 btn3

PC Client

VMS is an application platform software that can be used with embedded network monitoring equipment.It supports monitoring equipment by Onvif network protocol, integrated preview, video, playback, backup, PTZ control, alarm management and other functions,to provide flexible and diverse deployment programs, can be widely used in finance, public security, military, transportation, education and other fields of security projects

PC Client

Channels Version Info Time Download Url
VMSLite (Windows) VMSLite Setup8.2.44.2 2019-04-11 10:53:25 btn3
VMSLite (Mac) VMSLite for Mac8.2.29.6 2018-07-19 15:31:29 btn3
VMS (Windows) VMS Setup8.2.29.6 2018-07-20 09:50:49 btn3
iVMS320(Windows) iVMS320_Windows_V22.1.15.220922_R1 2022-09-26 18:44:55 btn3
iVMS320(Mac) iVMS320_Mac_V22.1.5.221027_R4 2022-11-01 12:42:35 btn3
iVMS330(Windows) iVMS330_20.2.42.5_Setup 2020-10-23 13:51:04 btn3

PC Client

Channels Version Info Time Download Url
VMSLite (Windows) VMSLite Setup8.2.44.2 2019-04-11 10:53:25 btn3
VMSLite (Mac) VMSLite for Mac8.2.29.6 2018-07-19 15:31:29 btn3
VMS (Windows) VMS Setup8.2.29.6 2018-07-20 09:50:49 btn3
iVMS320(Windows) iVMS320_Windows_V22.1.15.220922_R1 2022-09-26 18:44:55 btn3
iVMS320(Mac) iVMS320_Mac_V22.1.5.221027_R4 2022-11-01 12:42:35 btn3
iVMS330(Windows) iVMS330_20.2.42.5_Setup 2020-10-23 13:51:04 btn3

Tools

The Search Tool is a tool for searching online devices.The software can search the local area network with all the online devices,and can display the device relevant information.The Search Tool can also be used to modify the device’s network parameters individually or in batch,upgrade device individually,and modify the device password in batch.

Tools

Tool name Version Info Time Download Url
Search Tool(Windows) SearchTool for WIN_V1.5.0.220824_R2 2022-10-14 15:15:43 btn3
Search Tool(Mac) SearchTool for MacOS_1.3.0.220121_R2 2022-01-24 14:54:13 btn3
IPWizardIII(Windows) IPWizardIII_2.2.5 2018-11-07 16:38:30 btn3
TestTool(Windows) TestTool_v2.0.3.6906 2020-07-08 15:01:38 btn3
]]> https://www.xvraid.com/firmware/longse-xvr-firmware-software-download.html/feed 25 HILOXVR NVR Latest Firmware https://www.xvraid.com/firmware/hiloxvr-nvr-latest-firmware.html https://www.xvraid.com/firmware/hiloxvr-nvr-latest-firmware.html#comments Thu, 03 Nov 2022 18:42:48 +0000 https://www.xvraid.com/?p=1133 You can download the latest HILOXVR firmware in the following list:

Hilo model

HILOXVR-E80410P    Download

HILOXVR-E80810P    Download

HILOXVR-D20410A   Download

HILOXVR-D20810A   Download

HILOXVR-R20410A   Download 

HILOXVR-R20810A   Download

HILOXVR-R20160A   Download

HILOXVR-R203240A Download

HILOXVR-R80410A   Download

HILOXVR-R80810A   Download

HILOXVR-R801620A Download

You can download the latest NVR firmware in the following list:

Hilo model

HILONVR-P803240A Download

HILONVR-P801620A Download

HILONVR-P80810AR Download

HILONVR-P80410A   Download

HILONVR-E80410      Download

HILONVR-E80810      Download

HILONVR-E801610    Download

HILONVR-E80410P    Download

HILONVR-E80810P    Download

VMS CLIENT

For Windows 64Bit you can download the VMS client from the following link:

Download

For Mac you can download the VMS client from the following link:

Download

SURVEILLANCE CLIENT

Clients for WINDOWS

Windows 32bit Download

Windows 64bit Download 

Client for Mac

MAC 32bit Download 

MAC 64bit Download   

HILO CCTV MOBILE APP

For Android, you can download the mobile app from here

Download

For IOS, you can download the mobile app from here

Download

DEVICE CONFIG TOOL

 You can get a Standalone tool for updating and modifying network, by clicking Download. 

QUICK GUIDES

Quick Guide Startup wizard: Download

Quick Guide How to create alarm: Download

Quick Guide How to create mail: Download

Quick Guide How to extract video: Download

Quick Guide How to create users: Download

User Manual for VMS Client: Download

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