Video Player – XVRAID XVR-DVR-NVR CCTV DESK

LaView DVR User Guide

XVR AiD — Tue, 09 Jan 2024 14:57:41 +0000

LaView DVR User Guide, Your safe heaven deserves the best, and no one should ever fear being in or out of their own property at any time of the day. Take control by installing this all-advanced crystal clear ultra HD 4K surveillance system in your home.

Specification Sheet – NVR – LV-N9508Q8E

Specification Sheet – Camera – LV-PBK80804C

Quick Start Guide – NVR – LV-N9508Q8E

User Guide – NVR – LV-N9508Q8E

Firmware – NVR – LV-N9608C8E LV-N9616D6E v3.5.31

Client – LaView Net Client for Windows

Client – LaView Net Client for Mac

Video Player – VSPlayer for Windows

Video Player – VSPlayer for Mac

IP Portal – IP Search Portal (SADP) for Windows

Plugin – Web Component for Safari / Mac

Technical Support Articles

How do I connect my TVI system to my phone app?

Please follow these steps to setup your mobile device. You can watch the YouTube videos and follow along or follow the instructions bellow.

IPhone:

https://www.youtube.com/watch?v=zshaTac0ka8

Android:

https://www.youtube.com/watch?v=G1DtkrYLIas

LaView NET app:

1.Open the LaView NET app. In the menu tap LaView P2P.

2.In LaView P2P click Register.

3.Enter email address and verification picture. Tap get verification code. Email with verification code will be sent to registered email. Create username and password after entering code.

4.Login using email/username and password. Enable “Auto-login”.

5.Tap the (+) icon to add a device to the account.

6.Scan the QR code on top of the system.

7.Tap the (+) symbol to add your system.

8.Enter the verification code located on the side or back of the system. Also found under Maintenance>System Info.

9.Tap on the newly added device.

10.Press “Start Live View” and be sure to enjoy your system.

*If using 4G/LTE with bad signal, you may not obtain a picture. Attempt using a strong signal.

LaView DVR User Guide

How do I download videos off my TVI System?

To download video footage you’ll need a flash inserted into one of the USB ports on the system. Then go to Main Menu>Export>Normal. Once in the exporting page, you’ll need to select the channel the video was recorded on along with the starting time and end time to search for footage.

Then click on “Search” at the bottom and you’ll have some video previews show up. You can select any of the previews and play it on the top right hand side. When you know what files you’ll need check mark the box on the upper left hand corner of the preview window and click on “Export” at the bottom. Once the export is done, you’ll now have all the files on your flash drive.

How do I format my HDD?

To format your HDD you’ll need to go to the Main Menu>HDD>General. Once in the HDD menu, check mark the box to the left-hand side of the HDD information. Then click on “Format” or “Int” at the bottom. Please note this will delete all information off the HDD.

How do I playback my recordings?

To playback videos go to Main Menu>Playback>Normal. In that section choose your camera(s) on the right-hand side. Then double click any of the days on the calendar with either a dark blue or red on them. This should automatically start playback for that day. Use the bar at the bottom to jump to a specific time during that day.

I have everything plugged in, but all I see on my screen is “No Video”

The system should automatically pick up cameras once they are connected and have power. Be sure to check the power source for the cameras. If the power is connected correctly there may not be enough power be supplied. Cup your hands over the lens and if the IR lights turn on, then the camera has enough power. If not, you may need to try a different outlet for the cameras.

I’m having issues connecting my DVR to my phone.

Possible Fixes:

1.Please go to Menu-Configuration-Network and under the General tab make sure enable DHCP is selected, if it is not enabled then select enable and apply. If you had to enable it, restart the NVR and try the P2P setup again.

2.If you are still having issues, make sure DDNS is NOT enabled(unchecked). If DDNS is checked, uncheck it and apply then go back to Platform Access and disable P2P and apply. Once both are disabled, do a power cycle and reboot the unit. After the unit restarts enable P2P again, and do another power cycle.

3.Go to Extranet Access, Platform Access or DDNS and make sure LaView P2P is selected then apply, also make sure “Enable Stream Encryption” is disabled.

4. If none of these work, then it could be a network issue. Try to restart your modem/router by unplugging it for about 45 seconds. Plug it back in and restart the NVR, then try to reconnect your system to the P2P account.

How do I find my system’s IP address?

To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually it’s a bad ethernet cable or the cable is not plugged in properly to either the DVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

Which mobile app do I need?

-If you have DVR starting from LV-N52xxxx please download “LaView Patrol”

-If you have DVR starting from LV-N9xxxx, LV-D11xxxx, LV-D21xxx, or LV-T94xxxx, please download “LaView Net”

-If you have DVR starting from LV-D04xxxx, or LV-D51xxxx please download “LaView Mobile”

My system keeps rebooting every few minutes. – LV-T93 units Only

You’ll need to upgrade the systems firmware to fix this issue. Try to upgrade the firmware immediately after the system has restarted to avoid a potential reboot during the upgrade process. Please follow the instructions below to do this.

Please download the firmware here: https://www.dropbox.com/s/yf6thpfyx04ag33/digicap.dav?dl=0

Once you have that file, put it on a flash drive and connect the flash drive to the DVR. Go to Main Menu>Maintenance>Upgrade and click on the Digicap file, then upgrade at the bottom. Once this is complete the system will reboot, and you’ll have the new firmware.

How do I find my system’s IP address?

I need to reset my password – LV-D04xxxxx

Please email us at info@laviewusa.com to reset the password for this system. In the email please mention you need a password reset along with the model number and date that displays on the main view of the system. A technician will reply with some instructions and a temporary password for your system.

How do I back up files off my DVR? – LV-D04xxxxx

To backup files on your DVR connect the USB drive to the USB port then go to Main Menu-Storage-Backup-Select USB device-Backup-Select “AVI”-Choose Start & End Time-Add-Select File-Start. Once the file has been backed up to the device please disconnect the USB drive.

How Do I set up recording on my DVR? – LV-D04xxxxx

Instructions:

1.Right click on the camera screen and left click on “Record” make sure the system is setup for Schedule.

2. Go to Main Menu>Configuration>Record>Record Plan>SET>Select period 1 for Normal(Continuous) or MD (Motion Detection) and then check the Select All box to copy the settings to the rest of the week. Click Apply then OK. If you’d like to set up a different schedule for each day, set the record plan for specific days individually.

3. Click the “Copy” button in the Record Plan section to copy the settings to all the other camera channels, press Apply and then Ok. All channels will have the same color scheme if this is done correctly.

How do I connect my DVR to my cell phone? – LV-D04xxxxx

Please use our point to point service. To get the P2P service working on the DVR go to Main Menu- Configuration- Network- make sure DHCP is checked (if not please check then click app. to apply). Then go to P2P under network and make sure that state says online (For model LV-KDT0808B7W go to Advanced-P2P service).

If it says the DVR is offline please check the Ethernet cable. Once P2P is confirmed online we will move to the LaView Mobile app that you can download from the Play Store or App Store. In LaView Mobile we will add a device with the “+ Device” then enter the Device ID and password shown in the P2P area. Make sure to save on the top right. Once you have your new device click on it then select 4 cameras and click the Play button. Live View should now start.

Please download the LaView Mobile app. Use the links below.

Android:
https://play.google.com/store/apps/details?id=com.vss.laview&hl=en

Apple IOS:
https://itunes.apple.com/us/app/laview-mobile/id955357794?mt=8

For the Ipad use the HD version, this is for tablet use.
https://itunes.apple.com/us/app/laview-mobile-hd/id972423374?mt=8

LaView Mobile P2P Set Up
Note: The setup was done with an Android phone. The iPhone setup process is almost identical.

1.Please open the LaView Mobile app.

2. Click on the “+ Device” option.

3. Go to DVR, Main Menu>Configuration>Network>P2P then scan QR code or manually enter Device ID and password.

4. Press the “Save” button to be taken to the device list.

5. Select Device and select cameras. Press “Play” for Android or “Live” for iPhone to start live view.

Camius DVR installation and user guide

XVR AiD — Sat, 06 Jan 2024 14:45:33 +0000

Camius DVR installation and user guide Why to Upgrade Security Camera System to 4K Camius, if your security camera system is old or otherwise outdated, then you should think about upgrading your security cameras and recording system with modern solutions.

Upgrading your security system is essential, whether for residential or business purposes. The following guide will help you understand why you need to upgrade your outdated security camera and recording system, along with the best options for upgrading your system.

Why You Need to Upgrade Outdated Security Camera System

Why is it so important to upgrade your security system? The following are the most significant reasons to upgrade your security camera and overall system as soon as possible.

Digital is replacing analog security systems:

While some systems still use analog, analog systems are no longer as common due to advances in digital technology such as IP camera systems. Digital IP camera systems have benefits such as being more cost-effective, having higher data retention rates, and so on. Older analog systems are beginning to reach the end of their technology life and will likely be obsolete within the next decade.

IP camera systems have a more stable end result:

When compared to previous old security system cameras, IP camera systems provide a much higher-end video result. This is due to features available in new security camera products, such as more advanced zoom options, automatic image stabilizing, and more. When it comes to providing security footage, you definitely want to ensure that your surveillance system is securing the highest result possible.

IP camera systems have a more stable end result:

IP CCTV modern technology solution comes with the unique ability to connect to other types of modern technology. Many modern IP camera solutions can be integrated with other platforms, allowing you greater control over the system and a range of other useful options.

Camius offers multiple customized plug-n-play IP camera systems:

• 2 PoE Camera NVR Systems

• 4 PoE Camera Systems

• 6 PoE Camera Systems

• 8 PoE camera NVR Systems

• 10 Camera Systems

• 12 Camera Systems

• 16 PoE Camera Systems

IP Camera Solutions:

When you’re ready to upgrade your security camera system and leave behind your outdated technology, you will want to consider what features or specifications meet your needs. The following are some popular IP camera solutions that you should consider.

IP Security Camera System Features:

Do you need any additional security features aside from camera monitoring? Some surveillance audio-video products, like the PoE Spotlight Security Camera, offer broad features that include: 2-way audio capabilities, motion sensors, built-in microphone, speaker, and even siren options; motion-activated bright spotlights; wide-angle lens for better coverage; color-based night vision; intrusion detection based on perimeter guidelines; and weatherproofing.

Wiring:

The Camius PoE security camera system requires a single network wire to run power, video, and audio. Such simple wiring makes the whole installation hassle-free and straightforward.

Connectivity:

You will also want to consider how easy it is to connect your new security camera to various security systems. The Camius PoE camera, for instance, comes with a unique “plug and play” connection which allows for quick, simple connections to the accompanying hybrid digital and network video recorder.

Apps and Portability:

Camius security camera system options come with the Camius View app (Camius View (iOS) & Camius View (Android)), which provides access to all of your Camius security camera system directly on your smartphone. If you purchase IP security cameras with 2-way audio, that feature is also accessible through your smartphone app; you can even navigate features such as spotlights and a siren from the app. You can set up your security system push notifications based on video loss, detection, storage error.

Camius DVR installation and user guide

Camius 4K NVR solutions:

With each Camius Network Video Recorder, you get a reliable, easy-setup solution that brings out the best in Camius advanced IP cameras for business and home security.

• Camius NVR is equipped with Power over Ethernet ports to power and record IP Cameras using a CAT5 Ethernet cable or higher, up to 328 ft in length.

• The 4K Ultrahigh Definition output and Gigabit WAN port deliver unmatched quality and bandwidth, while the Camius View App and advanced VMS software give you the ability to live view, playback, and control your PoE NVR system remotely and securely.

• Rest assured with 24/7 and motion video recording in addition to immediate notifications even while you’re away from the property

• Camius offers the latest 4K network video recorders with and without pre-installed surveillance hard drives

Camius PoE security cameras:

Camius PoE camera range is comprehensive and meets various demands. Power over Ethernet technology, PoE for short, allows a PoE IP camera to power up with a network cable, giving the IP camera direct network access. Besides a stable network connection, PoE makes camera installation easier by requiring a single wire.

• It is essential to have stable network connectivity for your PoE camera system. Unlike wireless camera connections, Power-over-ethernet ensures your Camius IP camera systems are always connected. It allows your PoE camera to reliably send video files to your Camius NVR (network video recorder). It is also worthy of mentioning, direct-wired connections can be faster than wireless.

• Most Camius IP cameras use the IEEE 802.3af PoE standard. By using only one cable, PoE cameras make the installation process more manageable. PoE technology gives more flexibility in camera placement, preventing expensive electrical work to install a power outlet next to the PoE camera.

• Camius PoE cameras are available in various types, including dome and bullet with fixed wide-angle and motorized zoom varifocal lens, PTZ speed dome.

• The latest Camius 4K floodlight security camera comes with the best detterent capabilities which include 2 way audio, a loud siren, bright lights, Smart motion and Sound detection and the latest AI Face, Human & Vehicle detection, Cross counting analysis

• Our PoE security camera systems are globally used to monitor commercial and industrial locations, including and not limited to construction sites, warehouses, retail stores, banks, and offices. Easy plug-n-play setup and professional customer-oriented technical support made Camius one of the best PoE security camera systems for homes and installed in apartment complexes, private premises, and rental houses.

With a team of competent sales and technical support, Camius can help you not just learn about PoE cameras but select the best cameras for your surveillance requirements.

If your security camera system is outdated, make sure to upgrade to a newer security camera system as soon as possible. Feel free to contact Camius if you need help to select the right camera solution for your needs

How to reset my DVR’s password?

If you forgot your recorder’s password, there are two ways to reset it.

1 – If your recorder has a reset button, press and hold it for 10 seconds; you will hear an audible confirmation. This will reset all settings, including the password, but will not erase recorded footage on your hard drive.

2 – If your recorder doesn’t have a reset button, contact us using an online form to receive a reset password:

a) The current date on the DVR’s interface.

b) The MAC address of the DVR, which you can find under the System Information tab. Click the (i) information icon at the bottom right of your DVR interface. You don’t need the recorder to be unlocked for this. You can also get the MAC on the Camius View app and the Camius Device Config Tool.

Is my DVR / NVR recording? How to set up security camera recording?

This guide applies to Camius DVR (digital video) and NVR (network video) recorders. To confirm if your Camius DVR or NVR is recording, check the recorder’s front panel HDD LED. The red blinking light indicates the DVR or NVR is recording.

Check red LED on the recorder’s front panel

Recording Schedule

Then navigate to Setup >> Record >> Record Schedule to check each camera’s schedule.

By default Normal schedule is enabled, which stands for 24/7 continuous recording.

For the rest of the schedules, you need to select and save the recording type you need (Green is for Normal, Yellow is for Motion, Purple is for PIR (applicable to Camius 4K spotlight cameras with PIR sensor), I/O is for recording triggered by external alarm devices connected to the DVR or NVR).

This picture shows the IPVAULT2256PR (16 channel PoE NVR) with only Normal and Motion Record Schedule enabled

IPvault1128PR (8 channel NVR) has all 3 record schedules enabled

Trivault DVR has all 4 record schedules activated.

Set the Record Schedule, apply, and copy to other channels if needed. Once it’s done, you will have access to the recording of the event not only on your NVR but you can also play them on your CAMIUS VIEW smartphone app.

Suppose you enable push notifications triggered by Motion, PIR, or AI (Human & Vehicle Detection) but do not have a short clip for playback. In that case, the record schedule was not set for this camera.

• Setup Motion Detection Recording

• Setup Human & Vehicle Detection Recording and notifications

•

Optimizing storage and extending recording period

Camius 2K and 4K cameras can be set by the Camius NVR to record at 4K, 2K, 1080P, or 720P.

You can reduce hard disk usage by reducing the bitrate for low-foot-traffic cameras from 4096 Mbps to 2048 Mbps, which can double the total recording period. Recording settings are available under the Mainstream

Moreover, you can select the Video Encode type (depending on the IP camera’s supported compression types), disable Audio recording,

To see the Recording information, navigate to Setup >> System >> Information >> Record Info.

How to check the HDD status and format it

• Step 1 – On the DVR interface, move the mouse cursor to the bottom left and click the main menu button, then click Setup >> Device >> Disk >> tick the HDD checkbox >> Tab on ‘Format HDD’

•

• Step 2 – After clicking on Format HDD,’ you will see a pop-up ‘What do you want to do?” select the first option: ‘Format the entire hard drive. All data will be erased.”

•

• Step 3 – Enter your Password to Authenticate the task.

•

• Step 4 – Click ‘OK’ to confirm the task.

•

How to set the Date and Time on your Security DVR or NVR Recorder

If you set Date and Time on your new DVR or NVR, go through Startup Wizard >> Date and Time.

Synchronizing your recorder’s internal clock with your local Date & Time is essential; here are the steps:

1- Set your local time zone relative to GMT, for example, with Daylight Saving On:

• {PST Pacific: GMT-7} {MST Mountain: GMT-6}

• {CST Central: GMT-5} {EST Eastern: GMT-4}

2- Set the date, time, and formats manually.

3- We recommend enabling NTP (Network Time Protocol), which synchronizes date & time over the Internet. Click the checkbox, choose one of the servers, and click Update Now.

4- Enable DST for Daylight Saving Time. Once done, click Next.

Start Wizard view

To change Date and Time in the NVR’s menu, navigate to System >> General >> Date and Time.

Once you set the correct time on your NVR, click Apply to save settings

How to back up recorded CCTV footage on the NVR or DVR?

The Search function provides you with the ability to search and play previously recorded audio-video footage and snapshots that are stored on your Camius DVR or NVR recorder’s hard drive. You can play videos that match your recording schedule, manual recordings, or events only. Additionally, the Backup function allows you to save important events, including both audio-video recordings and snapshots, to a USB thumb drive.

Click on the playback icon on the bottom menu bar.

The quick tool bar has icons to help you navigate through the NVR / DVR’s menu

• On the Date dropdown menu, a red underline indicates days with recordings.

• Filter the Search Type (Motion, PIR, etc) and Stream Type (Mainstream or Substream), and select the Channel to playback.

• The 24-hour timeline will populate continuous recordings as green blocks and other event types in different colors. Clicking on the timeline jumps playback to the selected time.

• Different types of recording are displayed using different colors

Backing up CCTV footage requires a USB thumb drive.

Backing up CCTV footage requires a USB thunb (flash) drive. On the playback search page, click on the events tab, select the date, type, and channels, and then click the Search button.

1 – To save a video clip backup, insert your USB thumb drive into the Camius DVR or NVR’s USB port and start playing the recorded video. USB ports are on the front and rear panels of the DVR and NVR recorders.

8 Channel NVR (click here to view)

8 channel DVR (click here)

16 Channel DVR (click here)

16 Channel NVR (click here for more)

32 Channel NVR (click here)

2 – Select the icon

3 – Check the Channel(s) you want to backup and move the mouse cursor to the timeline where you want to start the clip.

4 – Press and hold the left mouse button and drag the cursor to the timeline where you want to end the clip.

The clip icon

will change to an icon

, which you can click to save the clip.

5 – Select one or multiple event thumbnails, click the Backup button at the bottom, choose .MP4 (recommended), then click Save

Make sure your USB thumb drive has enough space to save the video clips.

6 – Select a folder on the thumb drive, and click OK. The progress bar at the bottom of the window shows you the progress of the backup.

Video Player Software

• This lightweight software is used for playing video/audio files backed up from your recorder on your PC or Mac.

• The user can back up footage from the recorder in MP4 or Camius proprietary format.

• Using Video Player, the user can take clear screenshots, trim the important parts of the video file and play multiple files simultaneously.

Download Video Player Software

JUAN CCTV Firmware Software NEW

XVR AiD — Thu, 20 Jul 2023 06:59:33 +0000

JUAN CCTV Firmware Software NEW, JUAN independently design, research and develop all the current full CCTV product line in dozens, including wireless NVR Kit, standalone wireless IP camera，NVR, hybrid AHD, IP cameras, etc… In addition, JUAN has passed CE for EU, FCC for America and other authorized certification.

With 200 professional engineers of hardware and Software, Special R&D team focus on software and hardware design, to make sure the quality for JUAN brand. With 15,000 square meters plant area, JUAN owns 20 sets high-speed SMT, 4 DIP workshop, 20 assembling lines; Daily productivity ups to 5000pcs DVR/NVR and 5000pcs cameras.

JUAN have built it’s own nationwide sales net, successfully expended European, American, middle East and so on. Quality is the absolute truth criterion for Juan, 100% inspection before delivery; Moreover, JUAN has an efficient pre-sales and after-sales service team!JUAN , your most trustful cooperation partner!

JUAN CCTV Firmware Software NEW

FAQ

Below is a comprehensive list of questions most frequently asked.

1、Where can I get a catalog?

You can download a copy of our current catalog here.

2、How can I get a quotation?

You can send us an inquiry on a product or assembly you are interested in. We would appreciate the opportunity to quote your requirements!

3、How long are your quotes valid?

30 days

4、Is there a minimum order quantity?

Yes. In most cases, to buy directly from us you will need to make a minimum purchase.

5、 I’m not sure if I have requested the correct wire rope. Can I have a sample?

Absolutely! Once you have a chance to use our cable, you will be convinced of our quality and reliability. Cost free if the quantity is small.

6、How to order the products?

Send the inquiry with detail item description or with Article NO..Quantity, size, package.If possible please attach one reference picture to avoid any misunderstanding or any links from website for we get a better。 understanding.

7、How do you price your products?

Steel wire rope is sold by weight (kilograms); Rigging hardware is sold in piece;Wire rope sings are sold in sets; welding wire is sold in weight(kilograms); construction machine is sold in set.

8、Is freight included in your price?

No. Our pricing is FOB Factory, Freight extra.

9、Do you charge for certifications?

No.

10、How do you price your products?

Steel wire rope is sold by weight (kilograms); Rigging hardware is sold in piece;Wire rope sings are sold in sets; welding wire is sold in weight(kilograms); construction machine is sold in set.

11、Is freight included in your price?

No. Our pricing is FOB Factory, Freight extra.

12、Do you charge for certifications?

No.

13、Do you charge for certifications?

No.

14、Do you charge for certifications?

No.

1.Technical Query

1).Q:Customers forget password,can not enter DVR main menu,what should do?

A:Press “▲” button in DVR front panel for 10 times continuously,then can hear one sound “di”,after “di”,password restore factory setting,then right click mouse,enter main menu—setting—system setting–user management,click confirm or restore factory setting,password will restore default.Or customer can set new password

2).Q:Which format of backup file?

A:It is backup in AVI format,general can play,like real player,thunder storm,etc

3).Q:Esee ID disappear suddenly,why happen this?What should do?

A:Reasons might be:

a.DHCP is selected,so that IP is changing all the time

b.Network is not working

To get Esee ID,Right click mouse,enter main men—setup–system setup–network setup,click DHCP,click “OK” to save setting,in this way can get IP address automatically,then back to preview interface.Stay in preview interface for 30 seconds,then enter DHCP setting again,cancel DHCP, click “OK” to save setting.Back to preview interface to wait till ID appear again

(Note:To get Esee ID,customer need to enter network setup three times)

4).Q:HDD can not be formatted,why?

A:Reason might be:do not stop recording,if need to format HD,need to stop all recording,includes manual recording,timing recording,motion detection

5).Q:CMS is not working in computer,why?

A:a.Computer system not windows or XP,our CMS based on windows or XP,do not support other system

b.Computer general storage capacity is below 128M.To check computer storage capacity,run dxdiag–display–general storage capacity

c.Computer do not install card drive

6).When upgrade,notice file not found,what should do?

a.Format U disk to FAT32 form

bPut fimrware in root u diskc.Change another u disk with better compatible

7).Q:How to change logo?

A:Prepare two pictures of the logo, the image resolution should be 800×600，720×576. less than 64KB，the two files should be named as vga800x600.jpg,cvbs720x576.jpg. Copy to the flash disk.

Connect the flash disk to the dvr

Come to the main menu, right click the mouse, go to setup—-system tools—-system maintenance

Click “logo” and “USB storage”, then start, when it shows“vga800x600.jpg loaded and cvbs7200x576.jpg loaded”，and click “sure” to finish the logo changing, then click “return” to exit

Reboot dvr to see if the logo has been changed

8).Q:How to upgrade?

A:Firstly, plz decompress the FW and copy it to your flash disk, then connect it with the dvr

Secondly, plz come to the interface of setup—system tools–system maintenance–system upgrade, click start–ok, it will begin the upgrading

Plz notice that during the upgrading, keep the dvr power on and the lines are connected.

After the upgrading to 100%, it finished, the dvr will restart, and it comes out the latest version

9).Q:What percentage spare mother board we offer?

A:1%

2.Esee Query

1).Q:User can not connect Esee by Esee ID,what should do?

A.a.Use computer in same LAN with DVR,then go to www.ip138.com (It is Chinese website,or u can also go to your local website to check ur WAN IP address),it will give one IP address

b.Enter router–status—WAN IP,check this WAN IP same with IP give by ip138 or not.If different,current network environment can not set remote.Reason might be there are multi level routers.To set remote,need to keep only one level router.If same IP,then go to next step

c.Enter DVR main menu–setup–system setup–network setup,change WEB port to one number above 1024,then save

d.Enter router,disable UPNP,then enter virtual server to forwarding ports,add DVR IP address,WEB port and data port manually in virtual serve,then save

e.Reboot router,then can see view

2).What speed requirement about DVR and mobile?

DVR network upload speed above 2M,mobile side download speed above 2M

3).Mobile Esee view manual:

(Support Andriod and Iphone Esee view)

Go to www.dvrskype.com in mobile broswer directly,input device ID,user name and password

Besides,to use mobile application,for Andirod,can also download Esee in google play,for Iphone can go to APP store to download Eseye

3.Warranty Query

1).Q:How long warranty we offer?

A:12 months

2).In order to try best to avoid to de deducted or send bank by China custom,pls pay attention below two things:

a.Before u send back repair mother board,pls inform me in advance,give me CI & PL in advance,or u give me details,I can also make it for u.After my confirmation,then u send back

b.Delivery term need to be door to door term

3.Other Query

1).When customer place new order,what should confirm with customer?

A.Which language is default in osd?

B.Plug style:like Europe style plug,UK style,US style,which style u need?

C.How many voltage?220V or?

D.PAL or NTSC as default?

E.This lot by sea or by air?

F.Any shipment mark?

GW Security XVR NVR Firmware Software Download

XVR AiD — Mon, 21 Nov 2022 19:50:59 +0000

GW Security XVR NVR Firmware Software Download

ESTABLISHED IN 2004, GW Security started with one mission in mind: to provide high-quality video surveillance solutions at reasonable and affordable prices, with a “customer-first” mindset. Because of our mission, we have diligent and knowledgeable in-house engineering staff that provides excellent presale and post-sale support to make sure that you are 100% satisfied with your purchase. Therefore we are confident that our passion for our products and commitment to our customers are what will help bring you the peace of mind you desire in making your homes and businesses safe and secure.

The GW Security Camera Store

One of the most essential pieces of a security and surveillance system is the camera system. Your cameras are your eyes that keep watch over you, your loved ones, and your property.

That’s why you must get the best.

And the best is what we specialize in at the GW security camera store. Here are a few features that make our cameras some of the best on the market:

Weatherproof
Vandal-resistant
4K resolution
Wide-angle
Color night vision
Two-way talk

Whether you’re looking for security cameras for home or commercial use, you’ll find the perfect camera system for your application in our GW Security camera store. No matter the number of channels you need, the resolution, or the type of camera you need, we have you (and your property) covered.

Advanced Technology for an Advanced World

We understand that security needs are constantly changing due to technological advancements. That’s why we strive to ensure that we provide our clients with advanced security solutions. For example, some GW security surveillance solutions are AI-powered. This means:

Fewer false alarms as the video cameras can differentiate between humans, animals, and other objects.

Machine learning systems help your surveillance system keep a database of all faces captured. This means the system will be able to recognize regular faces like those of neighbors, the mailman, and family members. As a result, no alarm will be triggered.