InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

How do I access the cameras on my computer?

Go Here, login using with the credentials you used to sign up with. You will see your devices at the top, click ACCESS and it will launch a new tab for that device. This info can also be found by going to our website and downloading it Here 

How do I network the unit so it can be viewed remotely?

First you want to make sure you plug the unit into your router. Now on the unit login, then right click on the mouse and go to Menu> System> Network. You can set the IP Address under “TCP/IP”. Once you’ve entered your IT information go to “P2P” across the top. Make sure it is enabled. Below you will see the server address Here. You will go there and create an account then link the unit with your account. See Link below for more detailed instructions. Here

How do I connect a third party camera?

You will need a PC and the manufacturers IP tool to address the camera(s) IP address within the same scheme as the internal NIC of the NVR (172.16.0.x). Now go to the camera management within the NVR, switch the port that the camera(s) are plugged into from PNP to IP address, protocol will be ONVIF, port will be 80 (HTTP port of the camera) and type in the username and password of the camera and it should connect. Some manufacturers require ONVIF to be enabled within the camera before adding to different unit. Please check their website for information on how to enable ONVIF.

Why can’t I use Chrome, Firefox, Edge or Safari to view my device(s)?

Chrome, Firefox, Edge and Safari took away a plugin that was used for ActiveX plugins. This has effected anyone that uses an ActiveX plugin for their devices not just InVid.

Why is my Vision camera not connecting to the NVR?

That may be due to the NVR having the old default password of 123456. Leave the camera plugged into the unit and go to Menu>Camera then click on the “cog” (gear looking icon) next to the port of the camera you are trying to connect. Type in the password “1234567u” for the camera and the camera should then connect.

Why did my device suddenly go offline?

If you are connected to your ISP’s router (Internet Service Provider) occasionally it is possible your ISP is doing a update which can occasionally change your network environment and require a reboot of your router/recorder (Router first then recorder). It is highly recommended that with this device to install your own router to run the recorder to avoid this from happening, however if using your ISP’s router the above stated solution is the fix for it.

How do I Share a device added to my star4live account?

Have the new user create an account Here. Log into the account with your device, click on SHARE, enter in the customers user name or email, choose a “valid to date”, when this date hits the device will no longer be shared, and hit ok. The device will now be found under the Shared Record. This info can also be found by going to our website and downloading it Here

Trying to view devices on IE but can’t download the plugins?

Please ensure you are in fact using Internet Explorer and not Edge. The two have similar icons, Edge is a darker blue lower case “e” whereas Internet Explorer is a lighter blue lower case “e” with a yellow ring going over the top left of the “e”. Also note that on Windows 10 Edge is the default browser, Internet Explorer isn’t on the task bar or the desktop, you can use Cortana and search “Internet Explorer” to launch.

How do I turn On/Off motion function?

Right click on the mouse, go to the menu>alarm>motion. By default motion detection should be enabled. You want to draw the area of where you want motion to be detected and then hit apply down at the bottom.

How can I see video from last week?

To playback video you want to right click on the mouse and the second to last option on the bottom is “Playback”. On your right you will select which cameras you will like to playback, below the camera list select the date in which the video was recorded. Hit the play button down at the bottom and the playback should start.

How do I add a User?

Right click on mouse go to Menu>System>User. Click Add at the bottom. Create the username and password then select permissions you want to grant that user and hit OK.

How do I format my hard drive? Vision Series

Go to Menu, click on Storage, click on Hard Disk, select your disk(s) and click Format (remember, this erases all data on that drive(s)).

Do I need to port forward this device? Vision

If you’re using the P2P which is explained above no port forwarding is required, if you are networking this device to be seen remotely via a WAN IP or DDNS, yes port forwarding is required.

Is there a manual for this device?

Yes, you can find it on our website Here

Where can I check to see if my unit is recording?

The best way is by doing a playback (refer to question above). You can also go into the Menu, select Maintain on your left and Recording across the top.

InVidTech Vision Series Setup Guide v1

How to Setup Vision Email Notification

Learn how to setup email notification on your Vision machine

Step 1: Setting up a GMAIL account.

1. Go to My Account setting page, click on the square and click my account.

2. Click Signing in to Google.

3. Click Allow all less secure apps on

Step 2 – Setting DVR/NVR Configurations

Enabling Motion Detection

Hit Apply to save then OK

What is the default password of the Vision devices?

We provide a sticker on the inside of the boxes, whether it’s a DVR Encoder, NVR or IP Camera. The default user name and password could be either “admin/123456” or “admin/1234567u”. Once the change-over is fully complete they will all be “admin/1234567u”

How to Setup Vision P2P Using the QR Code

With P2P QR connection there is no need to set any ports, worry whether or not your uPnP is enabled within your router, do any port forwarding within your router or setup a DDNS name.

Not connected? Here are some things to check

Viewing your Vision Device Online or from Mobile App

Viewing from your Web Browser (Internet Explorer):

Viewing from your InVid Vision mobile app:

Is my unit up to date with its firmware?

To find out if the unit is up to date Locally, you want to go to the Menu, select Maintain on your left then Upgrade. Now select “Upgrade by Cloud” (across the top) then hit “Check” in bottom right had corner. To find out if the unit is up to date Remotely, you want to go to Setup, then Maintenance then Maintenance again and hit “Check New Version”. If it is the latest firmware it will say “The current version is already the latest.” If it is not up to date then you will be prompted to upgrade, which will download the file from the cloud, upgrade and restart your NVR.

How do you check to see if an upgrade is available for the Vision NVR?

Is it possible to reset a password for a device?

Yes please contact our Tech Support, 631-388-5700.We will need the devices FULL serial number, you can do this at the main monitor or from the web interface.

How do I access the cameras on my phone?

Once you have downloaded the VISION app from the App Store or Google Play store, sign in with your login credentials used when creating your star4live account.Hit the camera icon in the top right hand corner and you will see a list of all devices added to your account.Choose the device youd like to access and hit “Start Live View” at the bottom of the screen. This info can also be found by going to our website and downloading it Here

Where do I download the APP?

-The app can be found at either the app store for an Apple device, or the Google Play store for an Android Device, you want to search “Paramont CMS”. This info can also be found by going to our website and downloading it Here 

What App do I use for my phone?

InVid Vision

How do I view my device(s) on my Mac?

The current work-around is to install the appropriate CMS software which will allow you to watch live and playback your device(s). You can download the CMS software(s) off our website Here. 

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How To Setup a Security Camera System?

The first phase in setup of a security camera system consists of installing the cameras and running the wire. The second phase is completing the connections between the cameras and the recorder, which depends on the type of camera system you have purchased.

How To Setup a DVR Camera System

DVR camera systems consist of security cameras that have BNC jacks to send video over coax wire, and a 12VDC power connector for power. Such coax wire based systems use RG59U siamese cables that have BNC and 12VDC power connectors at each end, which allow video and power to be run together over one “siamese cable.” As shown in the setup video below, BNC connectors are silver colored metal connectors that twist lock on to the video jacks of a camera and DVR recorder.

Infrequently, an installer may use network cabling with video baluns instead of coax cabling, which was very common with older CCTV systems to transmit video signal over long distances. Regardless of whether you are using coax wire or video baluns, setup of a DVR camera system is similar as demonstrated in the following video:

How To Setup a NVR Camera System

NVR camera systems use plug-and-play IP Cameras that connect directly to built-in PoE ports on the back of the NVR. Such systems are also commonly referred to as PoE IP camera systems because the cameras use Power over Ethernet technology to send power/video/data all over one network cable. We recommend using CAT5e cable as a minimum, and CAT6 wire is recommended for runs longer than 150ft as its thicker wire gauge allows for improved power transmission.

Our IP camera systems feature plug-and-play compatibility between the NVR and IP camera. Unless otherwise specified, we ensure the cameras and NVR we sell are compatible with each other and allow even a novice user to setup a IP security camera system.

To gain a good understanding of your purchase, we recommend customers bench test IP cameras with the NVR recorder before installing the cameras. Once it is established that all cameras are operational, continue with mounting the cameras at the desired location and running the camera wire. Since installation errors are common when crimping CAT5e or CAT6 network cable, we recommend using a cable continuity tester to safeguard against wiring related issues.

As each camera is installed and connected to its wire, follow the video below to learn how to connect each IP camera to the NVR in a NVR camera system.

Once cameras are installed and wired to the digital video recorder it is time to login, and start using the system, which leads us to the third phase

How to use your surveillance system

1. How To Login to a Security Camera System

Before you are able to login to your camera system over the web, you need to login at the DVR or NVR itself using a mouse. Connect the recorder to a monitor that supports at least 1080P resolution. We recommend using a HDMI input capable monitor. Turn on the recorder and login using two possible login methods.

Please watch the video below to learn more from our video tutorial about the two different ways to login to your or security system.

In case you are unable to login due to a forgotten password, it is easy and secure to reset the password and gain entry into the unit. It is required that you be present at the recorder when following the video guide below on how to reset the login password. As shown in the video below, by answering some simple security questions you can quickly reset the login password.

2. Viewing Live Video and Audio on a Security System

All of our DVR Systems and HD NVR systems allow multiple viewing options. You can view multiple cameras in a grid-view or view one camera at a time in full screen mode. Full screen mode also allows the user to listen to audio from security cameras with built-in microphone. To hear audio from cameras, all of the following conditions must be met:

For a comprehensive guide of the different viewing options offered by our security camera systems, please watch the following video:

Regardless of whether you have an IP security camera system or DVR camera system, both provide the user with two types of zoom:

It is important to understand the difference between digital zoom and optical zoom, and the fact that optical zoom can only be used in live view mode. Below is a detailed video demonstration of each type of zoom function and how both can be utilized during live view to see objects far away. Using a 4MP security camera mounted 7ft above the object of interest, we show the power of optical zoom provided by a motorized zoom security camera to view objects in fine detail.

If your system has motorized zoom cameras or a outdoor PTZ camera that you purchased from CCTV Camera World, they can be easily controlled using our surveillance video recorders. Regardless of whether the motorized cameras are HDCVI or IP cameras, or whether your recorder is a DVR, XVR, or NVR, the cameras can be controlled using the friendly GUI interface of our systems as shown in the following video.

3. Setting Recording Resolution

A common misconception about our camera systems is that all cameras have to be the same resolution, which is not the case. Cameras of different resolutions can be used on the same recorder in any of our systems, granted the cameras are within the maximum resolution limit of the recorder. This is true for systems consisting of Tribrid DVR, XVR, or NVR recorders.
Encoding settings can be set individually for each camera channel. Depending on the maximum recording resolution supported by the recorder and the camera, our surveillance recorders allow up to 12MP recordings. All of our DVR and NVR recorders also have dual video encoding technology to provide two streams of video for each camera channel:

The Encoding menu has several settings that can be set. A good understanding of the following settings is important in getting the most out of our security camera system purchase from CCTV Camera World.

The in-depth video tutorial below discusses encoding settings available in your system and how to configure them.

4. Customizing Video Settings

We manufacture our cameras to produce the best possible picture quality automatically. Sometimes peculiar lighting scenarios in a scene may require customization. Our DVRs and NVRs allow multiple picture quality settings to be modified from the recorder as explained in the detailed video tutorial below. It is important to note that there is a difference in capabilities to modify image settings when comparing coax based cameras versus IP cameras.

Coax based cameras produce video that is encoded by the DVR, thus allowing picture quality to be modified before the video is saved by the DVR. In contrast, IP cameras encode video that is streamed to the NVR for saving the video stream; the video is not encoded by the NVR. Therefore, any changes made in the picture settings on the NVR must be communicated back to the IP security camera. If an incompatible IP camera is used with an NVR, such changes will not be communicated to the IP camera, and changes will not apply before video is encoded by the camera.

Our systems allow a wide variety of picture settings to be toggled depending on the camera specifications. In addition to picture brightness and contrast, the user can toggle image quality features such as backlighting, glare compensation (WDR), and image flip.

https://youtu.be/zW3g-dTV30w

5. Recording Method Configuration

All of our security systems offer a variety of video recording methods. Each security camera can be set to record independently and the user has the option to choose from the following recording methods:

The digital video recorders in our systems even allow multiple recording methods for each camera. For example, cameras can be set to record all the time or during a portion of the day using the scheduled recording method, while also recording upon motion detection. This preserves video integrity in case a motion event is missed, and is very helpful when reviewing recorded security footage to allow the user to skip to points in the timeline when motion is detected. The video tutorial below is an in-depth guide on how to set the different recording methods for each camera in your surveillance system.

https://youtu.be/jRfV3N8sAqY

6. Playback Recorded Video on your Surveillance System

CCTV Camera World’s security camera systems have a user-intuitive graphical interface to playback recorded video. Using a mouse connected to your recorder, it is easy to review recorded security footage in the Search menu. It takes 3 simple clicks to playback recorded video:

The video above is a comprehensive tutorial on how to playback recorded video, in which we cover:

You can playback one camera or multiple cameras depending on the resolution of the recording and the playback capability of the recorder that is part of your system. Our 4000 series NVRs support playback of up to eight 1080P channels, while our 5000 series NVR support up to sixteen channel playback at 1080P. Stronger playback capability is available when playing video over the network using our free computer client software to playback video on a PC or Mac workstation.

7. How to Download Video from a Security Camera System

When there is an incident, it’s important to have a camera system that allows easy download of security footage catching the perpetrator in the act. Our security camera systems are based on this simple principle to allow easy video download of a short video segment to a USB drive and playback on a Windows or Mac computer. To download video from any of our standalone recorders you will need a USB flash drive that is formatted with the NTFS or FAT  file system. The flash drive should not be more than 256GB. The video guide below on how to download footage from your security camera system walks you through the process.

Briefly, below is a list of simple steps on how to download video from a DVR Camera System or HD IP Camera System purchased from CCTV Camera World.

8. How To View Downloaded Footage from a Security Camera System

Once security footage has been downloaded from your surveillance system, it can be reviewed on a Windows or Mac OS computer using our free playback software called Smart Player. You can download it here for Windows and Mac. Here is a list of features of Smart Player which makes our systems one of the best security camera systems in the industry for video archiving and review:

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Frequently Asked Questions

Note: These guides were written for Uniview NVR users who prefer to change settings remotely using a mobile or desktop browser (Internet Explorer). Remote and local configurations share many similarities and only the locations and availability of each feature may vary. The Uniview NVR Manual can provide more information if what you are looking for is not found in this simple guide or if you prefer local access by connecting a mouse and display to your NVR.

How Do I Access My Uniview Security System?

There are two ways to interface with your Univew Security System and to access all its features and configuration options you can choose to access it locally or remotely. Local access refers to connecting your Network Video Recorder to a display and a USB mouse. The monitor and the mouse will serve as the input-output for interfacing. Remote access refers to connecting to your Network Video Recorder through a browser (Internet Explorer provides the greatest compatibility) installed on a device that is in the same network as the Security System.

Local Access and First Time Setup

The NVR interface can be accessed directly by simply connecting the NVR to a display (this can be done with an HDMI or older VGA cable) and to a mouse. Once the display and the mouse is connected and the login screen is displayed, proceed to login. Since this is the first time, we will be using the default username and password (at the time of writing default login and password are admin and 123456) found on the manual that came with the NVR. 

After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information.  You will be using the new password for all your future access with the NVR.

Once the password has been changed, a pattern lock will also be prompted (this is optional and can be skipped). After doing so, the Privacy Policy will be displayed for the user to review. The screen that follows the Privacy Policy will let us connect our mobile devices to the NVR. This will grant access to Live View, alerts, and other configurations we may want.

The device QR code will be presented here. Allowing you access to the EZCloud feature. Devices can be added to the cloud manually but it is far easier to just use a link given from the QR code. If you want to pair the NVR with the EZView app, click here to read more about it. 

The next step is to set or synchronize the time. This step will ensure that all scheduling configurations you will set and all alerts and alarm information will be accurate and will work based on your local time.

After this, you will be prompted to check the TCP/IP settings, the default settings will work for most people. If you need to specify networking (usually when DHCP is not enabled on other devices on the network), please do so here. You will still be able to alter this later.

Once the time and the password have been configured, you are now ready to enable and disable the features of the NVR.

To access the menu, you can right-click on any part of the screen and then click on Menu. It can also be accessed along with other options by moving your cursor to the bottom left of the screen. This will take you to the SETUP screen where you can enable and customize alerts, features, and other options available to you.

Remote Access and First Time Setup

You can also access the NVR interface through the use of a browser on a device connected to the same network as the NVR. To do this, you will need the IP address of the NVR you wish to connect to. The easiest way to find this on a Windows PC is with Uniview’s EZTools which can be downloaded here. Once installed on your computer, running the EZtools will automatically show you all connected Uniview devices.

The IP address can also be obtained by logging into your router and checking connected devices, using the command prompt (arp -a command and checking for new devices on the private network) or simply using another display for the NVR to check the current IP address of the device.

Note: Any browser should work to alter configurations, however using Internet Explorer will be the easiest to access the live view. (due to some newer browsers not supporting certain plugins). 

From here, we can see the IP address given by our router to the NVR. 192.168.254.192. It will likely be different for you. Clicking on the Remote Web button will open your default browser and take you to the NVR interface.

You can then proceed to login to your Uniview NVR Interface. Since this is the first time, we will be using the default username and password found on the manual that came with the NVR. After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information. You will be using the new password for all your future access with the NVR.

Once the password has been updated, you will be greeted by the Live View display. Clicking on any of the cameras found on the left will show you live footage from it. In this case, a single IP camera is connected to the 4-Channel NVR.

From here, you can now click on SETUP to access all configurations and features and set them up to your preference.

Uniview How To Guides 2024

How Do I Start Recording And Scheduling?

Once properly installed and powered, most Uniview Security System immediately starts recording and saving footage to the Hard Disk Drive. To configure when and what types of footage you choose to save, you only need to navigate to the Recording Schedule tab.

Navigation: Setup > Camera > Schedule

Pre-Record and Post-Record:

If the Pre-Record and Post-Record values are set to 60 seconds and 300 seconds respectively and using motion detection as a trigger, here is how it will play together:
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Event-Types:

The setup that is shown on the screenshot above can be interpreted this way. During weekdays, from 7:00 AM to 5:00 PM, the system will monitor and record all footage into memory. The rest of the day, the system will not record anything unless a motion trigger or an alarm event is detected. During weekends, the system will not record anything except for motion-triggered events. During holidays, the system will not record anything unless an event is triggered.

How Do I View Playback, Timeline, and Events?

The Playback tab is found between the Live View and Setup tabs of your Uniview Web-Based Interface. As always, Internet Explorer would provide the widest range of options not available to other browsers.

Navigation: Playback

The playback sidebar is the first point of interest. The top drop-down allows you to filter what types of playback you wish to view. The options are as follows:

Normal: Default playbacks and scheduled recording sessions.

Tag: Shows a playback list that matches a tag keyword.

To utilize this feature, you will need to create tags on certain times you want to save for future reference. To do this, click on the time you want to create your tag and click on the Add Customized Tag button on the toolbar as shown here:

A window will open that allows you to name your tag and adjust the time.

After clicking OK, the new tag will be created. To search for tagged footage, change the filter into Tag, click on the Camera, specify the Keyword, set the time range to search between, and then click search as shown below:

This will display all tagged footage that matches the Keywords.

Event: Shows playback list for a matching event. Very similar to the above example but a simpler approach is only looking for footage of recorded events. To use this function change the filter to Event, choose a specific Event-Type from the drop-down list, select the Camera, specify the Time Range the system will search. Click search. This will display all events that match the Event-Type captured by the camera within the time range.

Smart: The system analyzes recordings for smart search results. 

How Do I Monitor And Manage My Storage?

To monitor and manage your storage, you will need to access the Hard Disk group on the setup. The settings and their functions are explained below.

Navigation: Setup > Hard Disk > Hard Disk

Hard Disk

This tab shows you details of the current storage situation of your NVR. The total capacity and the available free space can be monitored from this tab alongside options to add and more storage.

Disk Group

This tab allows the creation and management of Disk Groups. A handy tool if managing a large number of Hard Disks and to simplify storage allocation.

Navigation: Setup > Hard Disk > Disk Group

The disk group feature allows us to assign hard disks to a disk group and use the disk group to store recordings and snapshots of specified cameras. Different arrays can be assigned to different disk groups. Redundant disks cannot be assigned to any disk group. Disk group information will be initialized if any disk in the group is formatted.

Allocate Space

This tab allows setting a maximum storage allocation for each camera on a disk group.

Navigation: Setup > Hard Disk > Allocate Space

Advanced

This tab will determine what the Network Video Recorder will do once the Hard Disk Drives are full and new footage needs to be saved. Setting this to Overwrite should allow the NVR to delete older footage to make space for new ones to be saved while setting this to Stop will prevent any new recordings to be saved.

Navigation: Setup > Hard Disk > Advanced

How Do I Set Up Tamper Detection?

To set up Tamper Detection, you will need to access the Tampering section of the Camera Setup.

Navigation: Setup > Camera > Tampering

How Do I Set Up Motion Detection?

Navigation: Setup > Camera > Motion

How Do I Set Up Face Detection?

The Face Detection feature creates an EVENT when a person’s face is detected by the Video Content Analysis. It will then proceed to take screenshots of the person or persons detected.

Navigation: Setup > VCA > Face Detection

How Do I Set Up Line Crossing Detection?

The Cross Line Detection feature creates an EVENT when an object crossed a specified line. This feature has 3 modes. A<->B which creates an event whenever an object crosses the line. A->B which only triggers when an object moves from side A to side B. B->A which only triggers when an object moves from side B.

Navigation: Setup > VCA > Cross Line Detection

How Do I Set Up Intrusion Detection?

The Intrusion Detection feature creates an EVENT when an object that meets the minimum size relative to the region (based on percentage) enters any of the specified regions and stays inside the region past the minimum time threshold.

Navigation: Setup > VCA > Intrusion Detection

How Do I Set Up People Counting?

The people counting feature is used to monitor the number of people entering or leaving an area.

Navigation: Setup > VCA > People Counting

How Do I Adjust Image Enhancements, Exposure, Infrared, and Starlight?

Although fully-functional and is configured by default, you can specify desired image enhancements on the Image tab.

Navigation: Setup > Camera > Image

How Do I Adjust Resolution, Frame Rate, Bit Rate, and Video Compression?

Adjusting the resolution, frame rate, bit rate, and compression of recorded footage can be done by navigating to the Encoding Tab.

Navigation: Setup > Camera > Encoding

How Do I Name My Cameras and Manage On-Screen Display?

Navigation: Setup > Camera > OSD

How Do I Directly Transfer Footage From My Security System to My USB?

To transfer footage from the Network Video Recorder to your USB, you will need to create a video clip from the recorded footage, then save it to your USB.

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Create port forwarding rule in the router

Description

Port forwarding is a function of network routers that allows a user to configure specific communication ports to be routed to devices on an IP (Internet Protocol) network, such as a computer, DVR, or IP camera.In this case for CCTV equipment, it allows the user to view and control CCTV equipment remotely. Follow the step by step instructions and the instructions your manufacturers hardware to setup port forwarding, or try PortForward.com to search for your routers settings.

Prerequisites

Video Instructions

Step by Step Instructions

1. Connect NVR to network with a CAT5 cable.

2. Download and install ConfigTool from DahuaSecurity.com, under Support->Download Center->Software

3. Run the ConfigTool.

4. The ConfigTool should display your IP Camera. Click the, “” icon to open Internet Explorer and access your NVR.

5. Configure Internet Explorer security settings to allow the plugs to work. Link to Internet Explorer Setup

6. Login with the default credentials: User Name: admin Passsword: admin

7. Under, Main Menu -> Setup -> TCP/IP Change the IP Camera to, “Static” if the camera is currently set to, “DHCP”

8. Open another tab and enter the, “Gateway” address listed under your NVR’s Network settings. Example: 192.168.1.1, 192.168.0.1, 10.0.10.1

9. Login to your gateway and locate the, “Port Forwarding” section.

10. Create port forwarding rules for each port you wish to forward for the NVR. (Usually you will only need to forward the HTTP and the TCP port.) Default Ports: TCP: 37777 UDP: 37778 HTTP: 80 RTSP: 554 HTTPS: 443

11. The end result should look like the below image. We used a Cisco router for this example.

12. Hit, “Save” in the gateway interface, and open another tab.

13. Go to, “www.canyouseeme.org” and check that the ports you opened on the gateway.

Dahua XVR Remote Access Full Guide

Read Also : 2MN NVR XVR Troubleshooting 2024

How to locate device on LAN via ConfigTool 3.20

Description

Prerequisites

Video Instructions

Step by Step Instructions

Note: If your IP Camera is connected to the back of an NVR, these instructions will not apply. Please see, “How to Connect IP Camera to NVR” 

1. Download and install ConfigTool.

2. Run the ConfigTool.

3. The ConfigTool should display your IP Camera’s IP address. Click the, “” icon to open Internet Explorer and access your IP Camera. Alternatively, you can input that IP address into your browser manually.

4. Login with the default credentials: User Name: admin Passsword: admin

Configure Internet Explorer Security Settings

Prerequisites

Video Instructions

Step by Step Instructions

1. Open Internet Explorer.

2. Click on the gear icon in the upper right hand corner

3. Click, “Internet Options”

4. Click the, “Security” tab.

5. Click the, “Trusted sites” icon.

6. Click the, “Sites” box immediately below the zones.

7. Input your devices IP address into the top box, click, “Add” and then, “Close”

8. Click, “Custom level…”

9. Click the drop down box at the bottom of this window, and change the setting to, “Low”

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10. Click, “Reset” and then, “Yes” in the confirmation dialogue.

11. Click on the, “Advanced” tab.

12. Ensure the following are ENABLED:

13. Click, “Apply” and then, “OK”

14. Reboot your computer, and try to access your system.

Add a Device via P2P using SmartPSS

Description

This allows you to add cameras or recorders via P2P to SmartPSS

Prerequisites

Video Instructions

Step by Step Instructions

1. Locate the serial number of your NVR or DVR. The serial number can be found at the following locations:

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On the underside or side of the unit

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In the web interface, under Info->Version

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On the system interface under Main Menu->Settings->Network->P2P

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On the system interface under Main Menu->Info->System->Version

2. Launch SmartPSS. At the main page click Devices

3. Click +Add to add a device

4. The Manual Add window will appear.

5. Use the drop-down box to change ‘Method to add’ to ‘SN(For Device Support P2P)’

6. Enter the Serial Number for the unit in the field SN.

Enter the username and password for the device then click Add

7. The added device will appear in the Device List

8. From the main page of SmartPSS click Live View

9. The added device will apear in the Device List and can be expanded to view all video channels from the device.

DDNS Setup

Description

DDNS stands for Dynamic Domain Name System. The main advantage for DDNS is If you have a dynamic ip address, (where your address can change monthly by your ISP if not static) the DDNS service will track and update with your new IP address automatically. So no matter what your numeric IP address is, your DDNS address will work even if your numeric IP address changes.

Prerequisites

(port 37777 is default, 38888 is an example)

Video Instructions

Step by Step Instructions

Step 1. From the Main Menu Select Network

Step 2. Select DDNS ➞ Check off the “Enable” box.

Step 3. Select “DDNS Type” from the Drop Down menu. Please Note depending on the series model of the recorder you will have either Dahua DDNS or Quick DDNS as one of the options from the drop down menu.

After DDNS is selected it will automatically generate a Host IP. In this case because Dahua DDNS is an option it is www.dahuaddns.com . If Quick DDNS is an option it will automatically generate the designated www.quickddns.com as the host IP.

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Step 4. Select either “Default Domain” or “Custom Domain Name”. By Selecting “Default Domain” a Domain Name for the device recorder is the MAC address for this recorder. In this case 4C11BF0B0436.dahuaddns.com is the designated default domain name for this particular recorder. By selecting “Custom Domain Name” you may choose a custom name up to 60 max characters. Please note if you are using a custom domain name you cannot use the same custom domain name from or for another device.

Step 5. Input your email address ➞ Select “Test” and if successful it will prompt a pop up “Successfully Registered” ➞ Select “Yes” ➞ Select “Apply” ➞ Select “OK” to save settings.

DDNS Web Registration and Management

For QuickDDNS Go to www.quickddns.com

For DahuaDDNS Go to www.Dahuaddns.com

Please Note You cannot access the settings, live view or playback of the recorder through DDNS.

Step 1. DDNS Registration Click on Not registered link → Enter the registration page → Follow system instructions to complete registration.

Step 2. Go to The email you registered with to activate ddns account.

Step 3. After you have activated your username, you can log in DDNS website to manage and view devices under your account. When you login DDNS website, go to Equipment where you can view and manage devices under your account. Click on device domain name link to open corresponding Web interface.

Dahua DDNS Setup

NOTICE

Notice of Discontinuation of DahuaDDNS & QuickDDNS

Click Here to Download PDF Document

Description

DDNS stands for Dynamic Domain Name System. The main advantage for DDNS is If you have a dynamic ip address, (where your address can change monthly by your ISP if not static) the DDNS service will track and update with your new IP address automatically. So no matter what your numeric IP address is, your DDNS address will work even if your numeric IP address changes.

Prerequisites

(port 37777 is default, 38888 is an example)

Video Instructions

Step by Step Instructions

1. Go to www.DahuaDDNS.com and

2. Click, “Not Registered”

3.Input your information, and click, “Register”

4. Open your email and locate the activation email. Click the link in that email.

5. If you see the below message, please proceed with the below instructions. 

Enable Domain Name Access on Device

1. After the device boots up, please wait 1 to 3 min until the network indicator becomes green.

2. Locate your device with the ConfigTool. Click Here to Download ConfigTool.

3. Input your device’s IP address into Internet Explorer, and login.

4. Go to Settings -> Network -> DDNS

5. Click, “Test” once the test is complete, click, “Save”

DDNS Setup No-IP

NOTICE

Notice of Discontinuation of DahuaDDNS & QuickDDNS

Description

This article is a step by step setup guide for NoIP DDNS. NoIP DDNS is Dynamic Domain Name System which is a method of automatically updating a name server. This is primarily used if your public IP address on the internet changes from time to time (dynamic IP). Setting this feature up will give you another configured hostname.

Prerequisites

(port 37777 is default, 38888 is an example)

Video Instructions

Step by Step Instructions

1. Go to https://www.noip.com/

2. Create an account -> Go to your email registered with noip.com. An email activation will be sent to your registered email to activate noip.com account.

3. Once account is activated select “Create Host Name Now”

4. Input a host name of your choice > Select Add “Host Name”

5. Login into Recorder via Web Service or Physical recorder. From the Main Menu select the network tab > Select DDNS on the left hand side. Check off “Enable” > Click on Drop down to select “No-IP”

6. Input host IP > Domain Name > User Name > Password > Do not forget to click “APPLY” to save settings.

Enabling Quick DDNS from Local Recorder

Description

This article is a step by step setup guide for Quick DDNS. Quick DDNS is Dynamic Domain Name System which is a method of automatically updating a name server. This is primarily used if your public IP address on the internet changes from time to time (dynamic IP). Setting this feature up will give you another configured hostname.

Prerequisites

(port 37777 is default, 38888 is an example)  

Video Instructions

Step by Step Instructions

1. From the Main Menu Select Network

2. Select DDNS ➞ Check off the “Enable” box.

3. Select “DDNS Type” from the Drop Down menu. Please Note depending on the series model of the recorder you will have either Dahua DDNS or Quick DDNS as one of the options from the drop down menu.

After DDNS is selected it will automatically generate a Host IP. In this case because Dahua DDNS is an option it is www.dahuaddns.com . If Quick DDNS is an option it will automatically generate the designated www.quickddns.com as the host IP.

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4. Select either “Default Domain” or “Custom Domain Name”. By Selecting “Default Domain” a Domain Name for the device recorder is the MAC address for this recorder. In this case 4C11BF0B0436.dahuaddns.com is the designated default domain name for this particular recorder. By selecting “Custom Domain Name” you may choose a custom name up to 60 max characters. Please note if you are using a custom domain name you cannot use the same custom domain name from or for another device.

5. Input your email address ➞ Select “Test” and if successful it will prompt a pop up “Successfully Registered” ➞ Select “Yes” ➞ Select “Apply” ➞ Select “OK” to save settings.

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DDNS Web Registration and Management

For QuickDDNS Go to www.quickddns.com

For DahuaDDNS Go to www.Dahuaddns.com

1. DDNS Registration Click on Not registered link → Enter the registration page → Follow system instructions to complete registration.

2. Go to The email you registered with to activate ddns account.

3. After you have activated your username, you can log in DDNS website to manage and view devices under your account. When you login DDNS website, go to Equipment where you can view and manage devices under your account. Click on device domain name link to open corresponding Web interface.

View the RTSP stream with VLC media player

Prerequisites

Example URLs

Video Instructions

Step by Step Instructions

1. Download and install VLC. Click here to go to VLC Homepage

2. Click Media—Open Network Stream.

3. Input RTSP URL in Network Tab.

4. Click Play button, then the video will display.

About the URL of the RTSP, please see the explanation as follows.

URL Syntax

rtsp://:@:/cam/realmonitor?channel=&subtype=

For example, we request the extra stream 1 of channel 1,the URL is: rtsp://admin:admin@10.7.6.67:554/cam/realmonitor?channel=1&subtype=1.

The IP Camera supports both TCP and UDP transmission forms. It also supplies basic authentication and digest authentication ways.The authentication process is similar with 3.2 Authentication.

For the RTSP port, it is 554 in default, If it was changed, please change the port number in the RTSP URL.

For the IPC, you can see the RTSP port in the Web page:

Two Way Talk Setup

Description

This section will show how to setup / use Two Way Talk function with Dahua devices.

Testing

Computer Audio Setup Prerequisite (WebUI, SmartPSS and DSS Express)

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Typical Computer Audio Interface (inputs/Outputs)

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Microphone plugged into Microphone input (red) Speaker plugged into Output (green)

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Both Microphone and speaker plugged into computer

SystemUI Old

Prerequisites

Video Instructions

Step by Step Instructions

1. From Live View

2. Hover the mouse cursor near the top of the screen until the bar appears

3. Click the Microphone icon to begin Two Way Talk

4. The icon will highlight when Two Way Talk is active

5. Click the icon again to end Two Way Talk

SystemUI New

Prerequisites

Video Instructions

Step by Step Instructions

1. From Live View

2. Hover the mouse cursor near the top of the screen until the bar appears

3. Click the Microphone icon to begin Two Way Talk

4. The icon will highlight when Two Way Talk is active

5. Click the icon again to end Two Way Talk

How to Setup FTP to Record Snapshots and Sub-Stream

1. Download SmallFTPD from the following link: http://sourceforge.net/projects/smallftpd/

2. In the root of one of your hard drives, create a folder titled, “FTP”

3. Locate the file you downloaded and extract the contents of the zipped file to the FTP folder you just created in the root of your hard drive.

Your computer should look similar to the image above.

4. Double click, “smallftpd.exe“

5. Click, “Settings” and then, “General”

6. Note the port, and click, “OK”

7. Click, “Settings” and then, “Advanced”

8. Click the box next to, “Use local IP” and click, “OK”

->

9. Click, “Settings” and then, “Users”

10. Click, “Add”

11. Input the following:

Login: admin

Password: admin

Max. simultaneous connections:3-100

Inactivity timeout(s): 999

12. Under Directories click, “Add”

13. Leave Virtual Path set to, “/” and set the Physical path to, “C:/FTP” and click, “OK”

14. Under Permissions click, “Add”

15. Leave Virtual Path set to, “/” and set the Permissions to, “LRW” and click, “OK”

16. Click, “OK” to exit the User Properties.

17. Click, “OK” to exit the User Menu.

18. Click the, “Play” button to start the FTP server.

19A. For a NVR or DVR, go to Main Menu-> Settings -> Network -> FTP, and input the following: NVR or DVR

Host IP: (Your PC’s IP address)

Port: 21 or the port you setup earlier in SmallFTPD

User Name: admin

Password: admin

Remote Directory: /

File Length: 10-512

Image Upload Interval: 10-60

Channel: (any)

Period: (any)

19B. For an IP Camera, login to the IP Camera via web browser and navigate to, Setup-> Storage -> Destination -> FTP, and input the following:

IP Camera

Server Address:(Your PC’s IP address)

Port: 21 or the port you setup earlier in SmallFTPD

User Name: admin

Password: admin

Remote Directory: /

Once complete click, “Save” or “OK”

20. Once complete, check the SmallFTPD and the “C:/FTP” folder. They should look like the below images:

 and 

How To Setup FTP Snapshot

Please Note You must have an FTP currently set up for this to work.

Step 1. From the Main Menu Select Camera > Encode > Snapshot

Step 2. Select Manual Snap Time. This selection will determine how many snapshots are taken at a time.> Select Channel you want snapshot enabled for > Select Mode Trigger or Timing. Trigger is for events such as motion detect or alarm. You can use timing to set periods for which day of the week and or time you want to snapshot > Select image size > select image quality > select interval > Select “Apply” > Select “OK”

• For Timing Go to the Storage tab > Select Schedule Select Snapshot > Choose which type of event snap shot such as motion, alarm and or IVS if model has IVS capabilities. > Set schedule for which event for the periods, days and hours you wany snapshots set for.

• You can also set the schedule by selecting the settings icon.

•For Trigger Go to Event tab > Choose event type > Check Enable > Check Snapshot and channels > Repeat process for the different types of events > Apply > Save

Step 3. Select Network Tab > Select FTP

Step 4. Check Enable > FTP Server address > Input Username > Input Password

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Step 5.Select Channel or all channels > Select Day or all Days > Input period times > Check off event types such as Alarm or Intel > Click “Apply” > Click “Save”

UPnP (Universal Plug and Play)

Definition

Prerequisites

Step by Step Instructions

1. From the local Device Recorder Menu select Networking

2. Select Networking ➞ Select UPnP

3. Select “Enable” ➞ Select OK Apply ➞ Save

Multicast

Here you can set a multiple cast group. Please refer to the following sheet for detailed information.

-224.0.0.0-239.255.255.255

-“D” address space

-224.0.0.0-224.0.0.255

-TTL=1 When sending out telegraph

-For example

224.0.0.13 PIMv2 router

-239.0.0.0-239.255.255.255

-Private address space

Except the above mentioned addresses of special meaning, you can use other addresses. For example:

Multiple cast IP: 235.8.8.36

Multiple cast PORT: 3666.

After you logged in the Web, the Web can automatically get multiple cast address and add it to the multiple cast groups. You can enable real-time monitor function to view the view.

Please note multiple cast function applies to special series only.

PPPoE

PPPoE interface is shown in the above image. Input “PPPoE name” and “PPPoE password” you get from your ISP (Internet service provider). Click save button, you need to restart to activate your configuration. After rebooting, NVR will connect to internet automatically. The IP in the PPPoE is the NVR dynamic value. You can access this IP to visit the unit.

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The NVR features embedded 16x 802.3 at/af PoE ports to provide users easy and convenient IP camera installation, and also supports remote and mobile access via VIVOCloud and iViewer apps for both iOS and Android devices. The VIVOCloud app provides instant push notification and direct video playback functions when triggered by an alarm notification and provides users a flexible and intelligent NVR for seamless use in small to medium sized video surveillance applications.

Highlight Feature

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New Web UI Available for Plug-in Free Browser

Actively adopting current trends and simultaneously protecting your cybersecurity, VIVOTEK’s new web UI supports Chrome browsers without the need for web plugins. It lets users login and operate with ease, and solves issues related to system administrator authority, safety risks, browser, and OS updates. Furthermore, it now supports H.265 technology meaning that users can attain higher and more efficient image compression rates than previous H.264 systems while maintaining high image quality.

More

Smart VCA Event Search

The NVR supports alarm management and event search of VIVOTEK’s deep-learning video analytics technology, Smart VCA. The user can search by single or multiple event types, playback triggered events and then export these search results to video clips.

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PoE Management

Allow users to quickly troubleshoot problems and monitor power use for better operation. When overloaded, some PoE ports will auto power-off until system power is falls below the threshold for system protection.

Integration with Genetec Security Center

VIVOTEK NVR’s are not only fully integrated with our own VMS software – VAST 2, now they are also able to connect with Genetec Security Center via ONVIF, offering various functions including NVR search & add, video/audio display, video streaming configuration, edge playback, and NVR firmware upgrades. With the connection to Genetec Security Center, reliable video surveillance solutions can be delivered to address small, medium, and large surveillance implementations.

Customer Support

Customer support allows VIVOTEK technical support to rapidly debug your NVR, users only need to export logs by pressing one key and providing the logs to the technical support team to get customer support.
In addition, you can get an access ID while connected to the internet. By keeping the remote access button on and providing the access ID to the technical support team, we can remote access your NVR to analyze the cause of errors and then debug it.

Better Video Quality with Lower Bandwidth

With H.265 standard and VIVOTEK’s Smart Stream technology, VIVOTEK NVR is not only able to provide the high quality video, also save the usage of network bandwidth and recording capacity more than regular H.264 standard.

4K IP Camera Video Input and 4K Local Video Output

Supporting 4K IP camera video input and 4K local video output, VIVOTEK’s NVR can provide users extra high definition video resolution ensuring they will never miss a single detail in both video monitoring and recording.

VIVOCloud App & Portal for 24/7 Viewing

The free VIVOCloud app makes surveillance lightweight and portable, ensuring efficient operation. The latest P2P technology makes remote access even more convenient, by simply scanning the QR-code and installing the app, users can view live streams and play recorded clips with the intuitive interface anytime, anywhere. Armed with the Push Notification function, users will directly get an alert message on their Android/iOS mobile device and directly playback the video to check for any suspicious activity.

Vivotek NVR Linux based user guide

Read Also : Vivotek firmware DVR NVR IPC Software download

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What information of the ND/NV-Series NVR should I provide to contact technical support for help?

Please provide the following information while contacting technical support for help:

We might need the following information, but they are not compulsory:

[Linux-based NVRs] How to upgrade the ND-series NVR?

Enhancing the functionality and security of your ND/NV-Series NVR is crucial, and firmware upgrades play a pivotal role in this process. Please follow the steps below to upgrade the ND/NV-Series NVR:

Before starting the upgrade, it’s recommended to back up your current settings and data to prevent any potential loss.

Step 1. Search for your NVR model on the VIVOTEK official website: https://www.vivotek.com/.

Step 2. Click on the webpage of your specific NVR model.

Step 3. Select ‘Downloads’ to find and download the latest firmware version (for example, ND9425P, as shown in the picture).

Step 4. After downloading, unzip the file to find a .img file.

Step 5. To update the firmware, access the NVR and import the .img file via Settings > System > Maintenance > Update Firmware.

There are two ways to access the NVR: via a Web console or a Local console. Please choose the appropriate method for accessing your NVR.

Web console

Navigate to Settings > System > Maintenance > Update Firmware and follow the previously mentioned steps.

Local console

Firstly, place the .img file on a USB drive and insert it into the NVR.

Then, access the system settings by clicking on the gear icon in the local view.

Once in the ‘Settings’ interface, go to System > Maintenance > Update firmware and proceed as described earlier.  

How to export debug logs and enable remote access function from ND-Series NVR(Linux-based)?

Starts from firmware version v4.1 of ND/NV-Series NVR, VIVOTEK add remote access function on the customer support page.

Please follow the step below to export debug logs and enable remote access* function to get access ID:

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

Note 1:
1.Remember to provide MAC address of ND-Series NVR at the same time when providing the access ID.
2. Remote access has 14 days validity.

Note 2:
* Important Notice *
The ND9213P, ND9323P and ND9425P NVR remote access service for customer support will be temporarily stopped starting from Feb. 7th, 2022 until the middle of April, 2022 due to service maintenance and firmware tunning. After the proper changes have been done in the cloud platform and the firmware, VIVOTEK will release an statement informing the new NVR firmware v4.1 release and will resume the remote services for those specific models.
For ND9441. ND9541, ND9441P, ND9541P, ND9322P, ND9424P, ND9322P-v2 and ND9424P-v2, remote cloud service will NOT be supported. 

Web console.

• Go to setting>System>Customer support page
(A). Export debug logs.
(B). Enable remote access.(OFF->ON)
(C). Cope Access ID.

Local console.

• Go to setting>System>Customer support page
(A). Export debug logs.
(B). Enable remote access.(OFF->ON)
(C). Cope Access ID.

How to export the backup/configuration file of the ND/NV-Series NVR(Linux-based)?

The NVR backup file contains the device configuration files, usually this file is exported as a security measure in case the device needs to be reset to defaults and then be restored with a predetermined configuration or previous configuration. This file can also be used by VIVOTEK Technical Support in case they require to reproduce an issue (using the same configuration parameters). In order to export the backup file of the ND/NV-Series NVR please follow the next guide:

Chose your interface:
There are two ways to access the NVR, please choose which one you access to NVR. 

Note: If you are planning to provide the configuration file to Technical Support for analysis/troubleshooting please remember to provide the password of the admin account as well.
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Web console:

Step 1. Using a browser, access the NVR using the username and password.

Step 2. Click on the gear icon to access the NVR configuration page.

Step 3. Click on the “System” tab and select “Maintenance”.

Step 4. In the “Maintenance” interface click on the “Backup” button to export the backup/configuration file of the NVR. 

Step 5.When the download promp appears, click on “Save” to save the backup file to the computer.

Step 6.Be sure that the file was correctly stored.

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Local console:

Step 1. Prepare and insert the USB into the NVR USB port. You can use either the back panel USB and frontal panel USB ports (if any) to extract the files. 

Step 2. In the Live View interface, click on the gear icon to access the device configuration page. 

Step 3. Go to the system tab, select the maintenance section and click on the “Backup” button to copy the configuration file in the USB. 

How to know the MAC address, model name, firmware version and device pack version of the ND/NV-Series NVR(Linux-based)?

Please follow the steps below to check the MAC address, model name, firmware version, and device pack version of the ND/NV-Series NVR:

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

Web console.

1.MAC Address:
Please open the Shepherd on your PC to find the MAC address of NVR.
(Refer to How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?)

2.Model name, Firmware version and Device pack version:
Go to setting>Information>Information

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Local console.

1.MAC Address:
Please find the MAC label on the top of cover or bottom cover of ND/NV-Series NVR.
If there are 2 MACs on the MAC label, please provide us 2 MACs.

2.Model name, Firmware version and Device pack version:
Go to setting>Information>Information

How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?

Question

How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?

Answer

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Production Introduction

The DVR series is a HD surveillance product that designed for security field. It uses an embedded LINUX operating system to ensure stable system performance. It adopts the standard H.265 video compression algorithm and a unique spatial-temporal filtering algorithm to achieve high-quality, low-bitrate synchronous audio and video and 24/7 video recording. With TCP/IP network technologies, it

has powerful network data transmission and remote control capabilities.

The DVR can be used locally or online applied as a part of a safety surveillance network. With professional network video surveillance software, it fully demonstrates its strong networking and telecommunication capabilities.

This DVR can be applied to security measures in various fields and departments such as banking, telecommunications, electric power system, judiciary system, transportation, smart communities, factories, warehouses and water facilities.

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Unboxing and Initial Setup

When you receive this product, please confirm that it matches the model you ordered and carefully inspect the device for any obvious damage. After opening the casing, check whether the data cable, power cable, and other connections inside the device are firmly connected to the main board.

Please protect the labels attached to the bottom or back panel, which is very important to our after-sales service work. When contacting our company for after-sales service, you will need to provide the model and serial number on the order label.

1.2Gallery

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Power Indicator

Network Indicator

⑨  ⑩ ⑪

Hard drive

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LAN

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HD Digital Video Recorder

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.

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Video Input

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⑧

Audio Output

⑫ USB2.0

VGA  Ethernet Port

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Audio Input

HDMI

USB2.0 Power Port

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NOTE: The picture shown is for reference only. Actual appearance is subject to the model you purchased.

How to set up Zosi XVR System

Read More : How to Connect Zosi wifi cameras to nvr

Suggestion: Please test the product before installation to ensure it is functioning properly.

Ⓒ Connect the camera to the DVR via a BNC cable.

Ⓒ Connect the DVR to the monitor via an HDMI or VGA cable.

Ⓒ Connect the DVR to the router via a network cable.

Ⓐ Connect the mouse to the USB port of the DVR.

Ⓒ Power on the DVR by connecting it to a power source.

⑥ The monitor will display the real-time monitoring image from the camera.

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Via Smartphone

Search “ZOSI” in App Store, or use a browser to scan the QR code below to download and install the App, and follow the on-screen instructions to complete the initial setup.

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App video operation link

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Via PC

Download: https://www.zositech.com/app/

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Basic Operation

After connecting the power supply, the power indicator light will turn on, and the device will start up. At this time, you will hear a “beep” from the buzzer. By default, the system is in multi-screen mode.

Mouse Use:

Left-click:

Double-click a single-channel to make it full screen, and double-click again to return to the multi-channel display.

Click once to open a menu option. Right-click：

Click once to exit the current menu or return to the previous menu option.

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Left-click  Right-click

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After the device is powered on normally, you need to log in to the system before operating it. The system will provide corresponding functions according to the permissions of the logged-in user.

The default for the device is “admin” and the default password is blank. You can log in to the system directly the first time after powering on.

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....After entering the preview page, double-click the left mouse button to switch between single or multiple display. On each preview screen, the date, time, and channel name can be displayed, and each screen display the recording and alarm status of the monitoring channel.

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Motion Detection Triggered Motion+PIR Detection Triggered

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Human-Figure Detection Triggered

PIR Detection Triggered Vehicle Detection Triggered

In preview mode, click the right mouse button to bring up the quick menu, and click the right mouse button again to exit the quick menu.

1.4.1Start Scan

Start Scan refers to the system automatically displaying each live video in sequence according to the order of the devices in channel lists. The jump button is available only when the user selects the channel in [Main Menu]>[Setup]>[Live], and when not all channels can be displayed completely in the current preview mode.

Adjust image settings for all channels: Brightness, Contrast, Saturation and Hue.

Zoomed in digitally up to 4X or 8X of single channel.

Set the audio settings for each channel to enable, disable, or mute audio, and adjust the volume. When [Auto] is selected, the audio will be enabled automatically when switching to the full-screen display.

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Control the RS485 devices of all channels. Set the address, baud rate, protocol, preset points, patrol routes, tracks, etc. of the RS485 device in [Main Menu] > [Setup]

> [PTZ ]

Note: Due to differences in product design, some devices may not support RS485 interface.

Right-click and select Playback to choose between Video Playback/Quick Playback, Video Playback: Search for the video you want by time or event, then click Play.

Quick Playback: Quickly playback the first 30 minutes of video.

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Play/Pause

Fast  Rewind Forward

Multi-screen display

Previous Record  Next Record

Previous Video: Go to the previous recorded event.

Next Video: Go to the next recorded event.

Fast Forward: The video can be played at different speeds, from 1/4x to 16x. Rewind: The video can be played at 1x, 8x, 16x, and 32x speed for rewind viewing. Display Mode: Both single-screen and multi-screen display modes are available. You can choose the number of screens you want to play simultaneously. Channels without recordings will display a black screen during playback.

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Main Menu

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Set functional parameters of the device, including: Basic Configuration, Live Configuration, Recording Configuration, Recording Schedule, Alarm Configuration, Network Configuration, User Management, PTZ Configuration, Advanced Configuration.

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Basic configuration contains 3 sub-menus: System, Date & Time, and DST

[System Type]: The name of the system displayed on the client

[Model Number]: Used for controlling multiple DVRs with one remote control [Video Format]: Supports PAL and NTSC video format.

[Password Check]: Checking this option means that users must enter a username

and password in the system settings and have the corresponding permissions to perform certain operations.

[Show System Time]: Choose whether to display the time on the scene.

[Max Online Users]: Set the number of network users who can access the device. [Video Output]: Users can select output resolutions 1024×768, 1280×1024, 1920×1080, etc.

[Logout After (Minutes)]: The system automatically logs out after a set time of inactivity. [Startup Wizard]: Whether to display the wizard on startup.

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Set the date format, time format, time zone, and manually adjust the system time.

NOTE: The system default time zone of the system is GMT. You can select

[Time Synchronization] to correct the time. The network time server can also be set.

Set the start and end times of daylight saving time through the week or date.

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Live configuration contains 3 sub-menus: Live, Main Monitor, and Video Video Masking.

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[Camera Name] Click on the camera name, and a software keyboard will pop up. Users can modify the camera name as needed.

Click on the Shift key to switch input method.

[Colour] Users can adjust the brightness, hue, saturation, and contrast of the channel.

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[Interval] The time interval for switching from one channel to another in sequence during channel rotation.

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Users can mask certain areas in the scene, max 4 areas.

[Setting] Enter the live view, hold down the left mouse button, drag the mouse to set the blocked area, click [Apply] to save the setting.

Double-click the area that needs to be deleted, and the area will turn black. Right-click

to exit, and then click[Apply] to delete the blocked area.

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Recording configuration contains 5 sub-menus: Enable, Record Bitrate, Stamp, Recycle Record, and Snap

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Enable/disable recording and audio functions for a specific channel, or set all channels to default enable.

[Resolution] The recording resolution for each channel [FPS] Selection range: 1-30 (NTSC) 1-25 (PAL)

[Encode] The camera’s encoding type, support VBR and CBR

[Quality] The higher the quality, the clearer the video image. Options include Lowest,

Lower, Low, Medium, Higher, and Highest [Max Bitrate] Range: 256kbps ~ 2048kbps

[Adjust] The video format, including CVBS, AHD, CVI, and TVI

Note：These functions are not optional

[Camera Name] Select whether to display the camera name or not [Time Stamp] Select whether to display time on this channel or not