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Hikvision NVR 5.0 Professional Installation Guide

XVR AiD — Tue, 18 Jun 2024 12:39:43 +0000

Hikvision NVR 5.0 Professional Installation Guide, This guide outlines the essential steps for installing and configuring your Hikvision NVR 5.0. For comprehensive, model-specific instructions, consult the official Hikvision user manual downloadable from their website (Hikvision website).

Hikvision NVR 5.0 Professional Installation Guide

Hardware Installation

1.Power Connection: Securely connect the power adapter to the NVR’s designated port and a reliable power outlet.

2.Monitor Connection: Establish a video connection between your monitor and the NVR using a VGA or HDMI cable.

3.Mouse Connection: Plug a USB mouse into a readily available USB port on the NVR for system navigation.

4.Camera Integration:

◦ PoE Cameras: If your cameras support Power over Ethernet (PoE), directly connect their PoE cables to the corresponding PoE ports on the NVR.

◦ Non-PoE Cameras: For non-PoE cameras, utilize a network switch to connect the camera’s network cable to your network. Additionally, provide a separate power supply for the camera.

5.Network Connectivity: Utilize an Ethernet cable to establish a connection between the NVR’s LAN port and your network switch or router.

Software Configuration

1.System Boot-up: Power on the NVR and monitor. The system will undergo a boot-up sequence.

2.Initial Setup Wizard: The NVR might prompt you with a setup wizard to configure essential settings like language, time zone, and a secure password. Carefully follow the on-screen instructions to complete this initial setup.

3.Main Menu Navigation: Upon successful setup, you will arrive at the NVR’s main menu. Utilize this menu for further configuration:

◦ Network Configuration: Establish network settings such as IP address, subnet mask, and gateway. Refer to your network router’s settings if necessary.

◦ Storage Management: Format the connected hard drive(s) to enable video recording functionality on the NVR.

◦ Device Access: Add your IP cameras to the NVR. You can choose between manual configuration or automatic detection (Plug and Play). Manual setup requires the camera’s IP address and login credentials.

◦ Recording Management: Define recording schedules, video resolution, and other recording parameters to suit your needs.

◦ System Management: Manage user accounts, date & time settings, and other system configurations for optimal operation.

Additional Resources

• Hikvision User Manuals: Access the official user manual for your specific NVR model by searching the Hikvision website using your model number (e.g., DS-7608NVI-I2/8P/4S).

• Hikvision YouTube Tutorials: Numerous informative video tutorials exist on YouTube to guide you through the setup process visually. Search for “Hikvision NVR 5.0 setup” to find relevant videos.

Important Note: The provided steps serve as a general guideline. Specific configurations might differ based on your NVR model. Always refer to the official user manual for detailed instructions and advanced functionalities.

Setting up a Hikvision NVR (Network Video Recorder) involves several steps, including hardware setup, network configuration, and camera configuration. Here’s a detailed guide to help you set up your Hikvision NVR 5.0:

1. Hardware Setup

Step 1: Unbox and Connect Components

• Unbox your NVR and ensure all components are included (NVR unit, power adapter, mouse, remote control, and necessary cables).

• Place the NVR in a stable, well-ventilated location.

Step 2: Connect the NVR to a Monitor

• Use an HDMI or VGA cable to connect the NVR to a monitor.

Step 3: Connect the NVR to the Network

• Connect the NVR to your router using an Ethernet cable.

Step 4: Connect Cameras to the NVR

• If your cameras support PoE (Power over Ethernet), connect them directly to the NVR’s PoE ports.

• If not, connect the cameras to a separate PoE switch or power them individually and connect them to the network.

Step 5: Power Up the NVR

• Plug in the NVR and turn it on using the power button.

2. Initial Configuration

Step 1: Boot Up and Log In

• Turn on the monitor and wait for the NVR to boot up.

• You will be prompted to log in. Use the default login credentials (usually username: admin and password: 12345 or a blank password). It is recommended to change the default password during the initial setup for security purposes.

Step 2: Set Date and Time

• Navigate to Configuration > System > General.

• Set the correct date, time, and time zone.

Step 3: Network Settings

• Navigate to Configuration > Network > General.

• Ensure the NVR has a valid IP address (preferably set to a static IP for stability).

• Configure DNS settings if necessary.

3. Adding Cameras

Step 1: Detect and Add Cameras

• Navigate to Camera Management or Camera > IP Camera.

• Click on Search to detect available cameras on the network.

• Add the detected cameras. You may need to enter the camera’s login credentials if they are not using the default ones.

Step 2: Configure Camera Settings

• Once the cameras are added, you can configure individual camera settings like resolution, frame rate, and encoding options.

4. Recording Settings

Step 1: Set Up Recording Schedule

• Navigate to Storage > Schedule Settings.

• Set up a recording schedule for each camera (continuous, motion detection, or event-based).

Step 2: Configure Storage Settings

• Navigate to Storage > Storage Management.

• Ensure the hard drive(s) are correctly initialized and configured.

5. Remote Access Setup

Step 1: Enable Hik-Connect

• Navigate to Configuration > Network > Advanced Settings.

• Enable Hik-Connect and set up an account if you haven’t already.

Step 2: Port Forwarding (if necessary)

• Configure port forwarding on your router for the NVR’s IP address to allow remote access (commonly HTTP port 80, RTSP port 554, and server port 8000).

Step 3: Mobile App Setup

• Download the Hik-Connect app on your mobile device.

• Log in with your Hik-Connect account and add your NVR by scanning the QR code or entering the NVR’s serial number.

6. Final Steps

Step 1: Test the System

• Check all camera feeds on the monitor to ensure they are working correctly.

• Test remote access through the Hik-Connect app.

Step 2: Backup Settings

• Navigate to Maintenance > System Configuration and back up your configuration settings.

Troubleshooting Tips

• If a camera is not detected, ensure it is powered on and connected properly.

• Check network cables and connections if the NVR is not accessible remotely.

• Update firmware for both the NVR and cameras for improved stability and security.

This guide should help you set up your Hikvision NVR 5.0 system. For more detailed instructions, refer to the user manual or the Hikvision support website.

How to Configure Light Settings on Hikvision Cameras

XVR AiD — Mon, 22 Apr 2024 11:13:07 +0000

How to Configure Light Settings on Hikvision Cameras, Hikvision’s Smart Hybrid Light cameras offer a versatile solution for those who are unsure whether a black and white IR picture or ColorVu mode is best suited for a particular scene. These cameras feature both IR and white LEDs that can be used independently, allowing you to customise your lighting setup to suit your needs. Additionally, the cameras can automatically switch from IR mode to colour mode when a person or vehicle triggers an event you have set up.

This guide explains the setup for each option so that you can determine which one is best suited for your needs and scene..

How to find the camera’s light settings in its web interface:

Even if the camera is connected to an NVR, before anything, you will need to log into the camera directly to access the advanced image and light settings to enable the different light modes, as these are not accessible from an NVR.
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1.Use the camera’s IP address or the NVR’s virtual host feature to access the camera’s login page.

2.When you are in, go to: Configuration→Image→Display Settings→Day/Night Switch

By default, your camera will be set to remain in ‘ColourVu only’ mode during low-light, meaning the white light will be constantly on when it is dark and never use its IR. The below sections will show you on how to configure the new ‘Smart Hybrid’ mode, ‘IR only’ mode, and ‘ColorVu only’ mode.
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How do I set my camera to Smart Hybrid mode:

This mode is utilises both the IR and white LEDs built into your camera. It is useful as it allows you to keep your cameras to stay discreet in IR mode while there is no activity in your scene, and then switch to full colour when a person or vehicle is detected by putting white light on the scene, providing you with all of the additional information a colour image offers while also acting as a deterrent.

Here are the steps to enable this mode:
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1.Firstly, you must enable an event and specify your target types, as without this, the camera will not know when to switch modes.

2.Set the Day/Night Switch dropdown to Auto, as this will tell the camera to automatically to switch on its LEDs for night-vision when it detects that it is beginning to get dark.

3.The Sensitivity dropdown relates to the photo resistance (or amount of ambient light in the scene) needed for the automatic switchover to night mode. We recommend keeping this at 4, and adjusting it at your discretion. Simply put, the higher you set this, the darker the scene needs to get for the switchover to night mode.

4.The Filtering Time slider is best left as 5 (seconds) for most scenes. This determines the delay, in seconds, of the switch over from day to night mode, once the photo resistance threshold has been met.

5.It is advisable to set the Smart Supplement Light to ON. This is helpful for offsetting any overexposure you might see on objects close to the camera, as it allows the camera to automatically determine the strength of the IR or white light it puts on different areas of the scene, depending on how close an object is.

6.Select Smart from the Supplement Light Mode dropdown, which means the camera will switch from IR to ColorVu mode when a person or vehicle enters the scene.

7.We recommend keeping the Light Brightness Control at Auto. This is like the Smart Supplement Light, but allows the camera to determine the best overall brightness setting for the IR or white LEDs for the scene. When set to Auto, the camera will ignore whatever brightness you set on the slider(s) beneath this dropdown.

How do I set my camera to ‘IR only’ mode:

This mode is recommended if you would like the camera to be as discreet as possible and your scene is dark at night, as the camera will use its IR LEDs all the time at night and then switch back to colour during the day, meaning the white light is never used.
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1.Set the Day/Night Switch dropdown to Auto, as this will tell the camera to automatically to switch on its IR LEDs for night-vision when it detects that it is beginning to get dark.

2.The Sensitivity dropdown relates to the photo resistance (or amount of ambient light in the scene) needed for the automatic switchover to IR mode. We recommend keeping this at 4, and adjusting it at your discretion. Simply put, the higher you set this, the darker the scene needs to get for the switchover to IR.

3.The Filtering Time slider is best left as 5 (seconds) for most scenes. This determines the delay, in seconds, of the switch over from day to IR mode, once the photo resistance threshold has been met.

4.It is advisable to set the Smart Supplement Light to ON. This is helpful for offsetting any overexposure you might see on objects close to the camera, as it allows the camera to automatically determine the strength of the IR it puts on different areas of the scene, depending on how close an object is.

5.Select IR Supplement Light from the Supplement Light Mode dropdown, which means the camera will switch to IR mode at night, and stay in IR mode during event periods.

6.We recommend keeping the Light Brightness Control at Auto. This is like the Smart Supplement Light, but allows the camera to determine the best overall brightness setting for the IR LEDs for the scene. When set to Auto, the camera will ignore whatever brightness you set on the slider(s) beneath this dropdown.

How to Configure Light Settings on Hikvision Cameras

How do I set my camera to ‘ColorVu only’ mode:

This is the opposite to IR mode, as the camera will turn on its white light at night and keep it constantly on, meaning that its IR is never used. This mode is ideal if you are not worried about the camera being discreet and prefer a colour picture 24/7.
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1.Set the Day/Night Switch dropdown to Auto, as this will tell the camera to automatically to switch on its IR LEDs for night-vision when it detects that it is beginning to get dark.

3.The Filtering Time slider is best left as 5 (seconds) for most scenes. This determines the delay, in seconds, before the camera turns on its white LED, once the photo resistance threshold has been met.

4.It is advisable to set the Smart Supplement Light to ON. This is helpful for offsetting any overexposure you might see on objects close to the camera, as it allows the camera to automatically determine the strength of the light it puts on different areas of the scene, depending on how close an object is.

5.Select White Supplement Light from the Supplement Light Mode dropdown, which means the camera will switch on its white LED at night, and never switch to IR mode.

6.We recommend keeping the Light Brightness Control at Auto. This is like the Smart Supplement Light, but allows the camera to determine the best overall brightness setting for the white LED for the scene. When set to Auto, the camera will ignore whatever brightness you set on the slider(s) beneath this dropdown.

How do I find my Hikvision device and edit its network settings?

You probably want to be able to view your camera feeds remotely wherever you are; either in a web browser, the iVMS-4200 software, or the Hik-Connect mobile app. All IP CCTV devices communicate over your LAN (local network) and have a unique location on the network. So, you will need to be able to locate where the device you want to view is and make sure it has the right settings for it to work on your LAN. You will then be able to access the device from a PC or mobile device, and connect it with the rest of your CCTV system.

Please follow the steps beneath to find and correctly set your Hikvision device’s network settings.
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Step 1:
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The first step is to work out if you need Hikvision’s SADP tool or not. If you only need to discover and access an NVR and some Plug and Play cameras connected directly to its PoE ports, then you don’t need to use it.

If you aren’t using the SADP tool:

Or, on the NVR’s local GUI (Graphical User Interface – when operating the recorder from a connected monitor and mouse), go to:

System → Network → TCP/IP

Here, you can view and change the NVR’s network settings to match your LAN which is explained in step 2 – you can then ignore the rest of the steps.

If you are using SADP:

If your cameras are connected to your LAN, rather than to an NVR’s PoE ports, you will need to install the SADP tool. This scans for all Hikvision devices on your LAN by their MAC addresses. Now, follow steps 2-5 below.

Step 2:

You now need to identify some of your LAN’s settings, which you need to set to match on your devices.

From a Window’s PC, you will need to use the Command Prompt tool to find these.

If you’re using a Mac, then you can find these by launching System Preferences, and then going to:

Network → Advanced (make sure your Wi-Fi/Ethernet connection is selected on the LHS) → TCP/IP

Make a note of the following numbers, as you will need to use them when changing your device’s network settings:

IPv4 Address – This is the IP address of the computer that you are using. This address is therefore already occupied, so you will not be able to assign any other devices to this specific address. The digits after the final decimal point indicate where the device is located within the range of your local network, which spans 1-254. You’ll need to change the number after the third period (or full stop/dot) to something that is between “1” and “254” and not already occupied by another device on the LAN.

NB – Please see these guides for instructions on checking if a proposed IP address is occupied:

How-to: How do I find my router and PC’s IP address using a Windows PC?

How-to: How do I find my router and Mac’s IP address using a Mac?

Subnet Mask – This shouldn’t need to be changed on the NVR, it will usually be “255.255.255.0”.

Default Gateway – This is the IP address that’s been assigned to your router. Any device being added to your system needs to be within the range of your gateway in order to be discoverable.

Step 3:

Now, launch the SADP tool again. It should show a list of all the Hikvision devices on your local network and their default network settings. Provided the device is being powered and has a connection to your LAN, then it will show up here. You can also alter the device’s network settings here, and check things like the model number, serial number, the firmware version installed on it.

NB – Remember that any camera that is directly connected to your NVR’s PoE ports will not show up in SADP. This is because the NVR hides any cameras directly connected to it from SADP on its own “subnet”, which is separate from your local network. Don’t worry though, as you won’t need to change the settings for these cameras.

Step 4:

Tick the box beside your device to view and edit the network settings.

If the device hasn’t yet been connected to the network then it will show as “Inactive”. You will be asked to set a password for it when you click the tick-box for it. For more instructions on activating your device, please see Part 6.

Once activated, ticking the box beside your device will change the network settings in the “Modify Network Parameters” window, so that they match your LAN. You need to make sure that you enter the password for that device before clicking “Modify” for these changes to be saved.

Step 5:
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Check that these changes have been reflected in the SADP device table – you may need to wait a few minutes before refreshing. If they have, then you should be to carry on with getting this device connected to the rest of your system.

NB – If you aren’t the camera’s first owner then you will need to perform a hard reset on it. This will reset the device to its inactive factory state so that you can set new password by activating the camera in SADP. Once this has been done, SADP will allow you to modify each network setting edit the network settings to match your LAN so that you can use the device standalone or add it to your NVR remotely.

How do I set up events and email or push notifications on my Hikvision camera?

Video Analytics, or “VCA events”, are some of the most useful features available on a Hikvision camera. Using these will mean that your footage is analysed in real-time for any activity or abnormalities with your system that you would like to receive an alert for. The different events that are available currently (which ones are available varies which each model of camera) include:

This guide will cover the setup of three of the most popular event options:

Motion Detection – This is one of the first AI options that was introduced and will analyse your footage for any moving object in a specified part of your scene and can alert you as soon as it is detected. As it detects motion in its most basic sense, it uses less of a camera or NVR’s processing power than the other event options, meaning it is always available regardless of your video compression settings.

If you are not using a device with AcuSense then this option will give you the most false-positive alerts, as it offers the fewest ways for filtering out moving objects that you are not interested in, such as object size and the direction or duration of the motion.

Intrusion Detection – This is similar to motion detection in that it will alert you when a moving object is detected within a predefined “intrusion zone”. However, this is better if you want more control over when you are alerted as it will only notify you when a moving object enters the zone, rather than whenever movement occurs within it. This event type also allows you to specify the size of trigger objects, as well as how much of an object enters the zone and for how long before you are alerted.

Line Crossing Detection – This option is particularly useful for various entrances, boundaries, and roads, etc., as it allows you to draw a line in your scene so that you are notified when an object moves across that line. Importantly, you can specify the direction(s) of movement across the line on which you are notified. Like intrusion detection, you also have more control over the size of the trigger object and how much of it must cross the line.
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Note – Before starting, you will need to check that your Default Gateway and DNS Server are correctly set up in your device’s network parameters, as these need to be right in order for you to be sent email notifications. To check these, please see part 2.

Section 1: Setting up motion detection

Step 1:

Connect to your device’s web browser interface by browsing for its IP address and log into it. If it is recording to an NVR, then connect to this, as this is where you should set your events from.

Step 2:

Once you’re in, navigate to:

Configuration → Event → Basic Event → Motion

If you’re using an NVR, select your camera from the “Camera” dropdown.

Note – To set one of the other VCA event options, you’ll need to go to “Smart Event” rather than “Basic Event”, where you will be shown a list of tabs with all the other available events on your camera.

Step 3:

Tick the “Enable Motion Detection” box.

Step 4:

Decide if you want to enable “Dynamic Analysis for Motion”. When this is turned on, green squares will show on anything that triggers motion detection in the camera’s feed, which can help with identifying exactly what has triggered the event.

Note – Cameras usually determine what is ‘motion’ in your scene by detecting pixel changes in the image, as a large amount of pixel change usually indicates movement. However, if there is lots of visible noise in your image due to gain control in low light, you will probably see a high number of false alerts on the camera. Using one of the more advanced event types, or the camera’s built-in LEDs to illuminate the scene, will help here.

Step 5:

Once you’re happy with the view of your scene, click on the hexagon or “Draw Area” button in “Area Settings”, which will allow you to use your mouse to draw the area within which you would like motion detection to be active.

On Easy IP 3.0 and earlier cameras, These areas will be indicated by a red grid or polygon that appears when you click on part of the scene.

The newer cameras will get you to draw one solid shape for each of your detection areas by left-clicking to set each point of that shape. When you have set all the points that you need, right-clicking will complete the shape and allow you to draw any others that you need.

To clear your zones, just click the cross or “Clear All” button.

Note – If you are not using an AcuSense camera or NVR, then you should make sure that the edges of your detection zones are not on top of anywhere that is likely to see a lot of movement, shadows, or reflections (e.g. roads, foliage, windows or the sky), to mitigate the number of false triggers.

Step 6:

If you’re using an EasyIP 4.0 camera, draw any more detection zones that you need by repeating step 5 above.

Step 7:

Adjust the “Sensitivity” bar if you need, which determines how sensitive the detection is to pixel changes. The higher the sensitivity, the more easily motion detection is triggered, meaning you will receive more alerts as a result.

A good starting point for the sensitivity is 60, but you will likely need to tweak this yourself over time to identify the optimum setting for your scene.

If there is lots of activity in your scene, then avoid setting the sensitivity too high so that you don’t receive lots of false-positive triggers.

Note – In the case of Line Crossing and Intrusion Detection, the sensitivity setting refers to the amount of an object that is needed to cross the line, or enter the box that you’ve drawn, before the event is triggered.

Step 8:

If you’re using AcuSense features, then use the “Detection Target” boxes to specify what you want to trigger the event. You can select both “Human” and “Vehicle” here if you are interested in both.

Step 9:

Click “Save” at this point so that you don’t lose these settings.

You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.

Please refer to sections 4 and 5 below for instructions on how to set these things.

Section 2: Setting up line crossing detection

Step 1:

In a web browser, go to:

Configuration → Event → Smart Event → Line Crossing Detection

If you’re using an NVR, select your camera from the dropdown at the top of the page.

Step 2:

Tick the “Enable Line Crossing Detection” box.

Step 3:

Click on the line button or “Draw Area” to draw your line on the video feed – you can move, rotate or resize however you like.

Step 4:

Set your maximum and minimum target sizes by clicking the size filter buttons, and drawing these on the camera preview.

Anything that crosses your line and is smaller than your minimum box, or larger than the maximum box, at the point of the line, will not trigger the event.

You should use objects or vehicles in the scene to guide you here. For example, I have set the minimum target size to be slightly smaller than any car that’s near where I’ll draw my line, and the maximum to be slightly larger than a large HGV.

Note – It doesn’t matter where boxes are on the feed. Also, these boxes will only be visible on this event page, and will not show up on your footage in the live view or playback pages.

Step 5:

If you’re using an AcuSense camera or NVR, then specify the “target(s)” that you would like to trigger the event by ticking the box. There is no issue with ticking both “Human” and “Vehicle” here.

Step 6:

Specify your “Direction”, which refers to the direction from which an object much cross your line to trigger the event. The different options available are explained beneath:

A<->B – Any object crossing from either direction will trigger

A->B – Any object crossing from side “A” to side “B” will trigger (In this case, from left to right)

A<-B – Any object crossing from “B” to “A” will trigger (In this case, from right to left)

Step 7:

Adjust the sensitivity bar to suit your needs. Setting this high will reduce the amount of an object that is needed to cross your line before this is triggered. This will, of course, result in more triggers. As the optimum setting here depends on how busy your scene is, we recommend starting at 60 and then adjusting the bar over time until you find the best results.

Step 8:

Use the “Line” dropdown to select and draw any more lines, repeating steps 2-8 above.

Step 9:

Click “Save” at this point so that you don’t lose these settings.

You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.

Please refer to sections 4 and 5 below for instructions on how to set these things.

Section 3: Setting up intrusion detection

Step 1:

In a web browser, go to:

Configuration → Event → Smart Event → Intrusion Detection

If connected to an NVR, select your camera from the dropdown at the top of the page.

Step 2:

Tick the “Enable Intrusion Detection” box.

Step 3:

Click on “Draw Area” to draw your intrusion zone (or “Detection Area”) on the video feed, which can be a 3 or 4 sided shape. Left-click on the camera preview to set each of these points. Once your zone is drawn, you can still move each of the points to change the shape to better fit your area of interest.

Note – If the edges of your zone are very close to a road, foliage, or anywhere that is likely to see lots of movement, then you will likely see a number of false-positive alerts. This is because any movement on these lines can trigger the event. If you can, you should allow for a bit of a gap between these parts of the scene and your intrusion zone.

Step 4:

Set your maximum and minimum target sizes by clicking the “Size Filter” buttons, and drawing these on the live camera feed above.

Anything that enters your configured intrusion detection zone and is smaller than your “Min” box, or larger than the “Max” box, will not trigger the event.

You should use objects or vehicles in the scene to guide you here. For example, I have set the minimum target size to be smaller than the smallest person I’d expect to see in that part of the scene, and the maximum to comfortably cover a very tall person.

Note – It doesn’t matter where boxes are on the feed. Also, these boxes will only be visible on this event page, and will not show up on your footage in the live view or playback pages.

Step 5:

If you’re using an AcuSense camera or NVR, then specify the “target(s)” that you would like to trigger the event by ticking the relevant box. There is no issue with ticking both “Human” and “Vehicle” here.

Step 6:

Now, adjust the “Threshold” bar as you need. This can be set between 1 and 10 seconds and refers to how long an object needs to be within your intrusion zone before triggering the event. For example, setting this to “0” will mean that the event is triggered as soon as a valid target enters your zone.

Step 7:

Adjust the sensitivity bar to suit your needs. Setting this high will reduce the amount of an object that is needed to enter your zone before the event is triggered. This will, of course, result in more triggers. As the optimum setting here depends on how busy your scene is, we recommend setting this to 60 and then adjusting the bar over time until you find the best results.

Step 8:

Use the “Region” dropdown to select and draw any more intrusion zones, repeating steps 2-6 above.

Step 9:

Click on the “Arming Schedule” tab and set this by filling in the hours you want the event to be enabled for in blue.

Note – Please see section [1] step 9 above for a more detailed explanation on how to set your arming schedule.

Step 10:

Click “Save” at this point so that you don’t lose these settings.

You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.

Please refer to sections 4 and 5 below for instructions on how to set these things.

Section 4: Setting the Arming Schedule for your events

Now that you have set your “Area Settings”, click on the “Arming Schedule” tab to set when the event will be active.

This will bring up a timeline with the week broken up into days and hours – depending on the device that you are using, it might look different to the grid below. If a period is filled in blue then the event will be active (or “armed”) for that hour; If the period is white, the event will be off.

Use your mouse to draw up the weekly Arming Schedule that suits. You can also use the popup box that appears when you click on any blue period to finely adjust the start arming times:
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Clicking on the “Erase” button and then a blue period will allow you to clear the arming:
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When you’re happy with this schedule, click “Save”.

Section 5: Setting up email & push notifications for your events

Click on the Linkage Method tab on the event’s page (shown above), which is where you will set up your email notifications, as well as other alert types.

The different options are explained below:

Audible Warning: This will cause the NVR / browser to bleep when on event triggers.

Send Email: This will set the NVR to email you on event triggers, with a screenshot of the camera’s view at the time.

Notify Surveillance Centre: This refers to Hik-Connect and needs to be activated in order to receive push notifications in Hik-Connect.

Full Screen Monitoring: This will get the NVR to automatically throw up a camera’s live feed in full screen during a trigger for an event set on that camera.

To enable Hik-Connect push notifications:

To set up push notifications, you need to make sure that Notify Surveillance Centre is ticked as a “Linkage Method”.

You also need to make sure that push notifications are enabled for Hik-Connect in your phone’s settings. To enable them via the app, go to:

More → Settings → Enable Push Notification

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How to setup Hikvision IP CCTV System

XVR AiD — Sun, 05 Nov 2023 10:48:02 +0000

How do I set up my Hikvision IP CCTV System?

Welcome to our updated comprehensive how-to guide for getting started with your Hikvision IP CCTV system. IP systems are taking over the surveillance world and whether you’re setting up your brand new Hikvision system, or you need help adding more cameras to an existing setup you have, the step-by-step guides in this Megaforum should be all you need to get up and running!

Part 1: How do I install a Hard Drive in a Hikvision NVR?

Any setup with an NVR will need a hard drive to function as it is what all your footage is saved to. The WD Purple Drive is our go-to recommendation for the vast majority of IP setups as it designed with the high workload requirements of 24/7 surveillance solutions in mind. Please see the guide on picking the right HDD to better understand your storage needs and why we don’t recommend using HDD’s that aren’t optimised for use in a CCTV system.

Please see the five simple steps below for getting your hard drive installed into your NVR:
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Step 1:
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Firstly, you’ll need to locate and remove the screws that secure the NVR’s casing to the base so that you can access the inside of it. Typically, you’ll find two of these screws on the back of the unit and, depending on the NVR model, more on the sides – Do not lose these screws!

Step 2:
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Once inside, your NVR will look something like this. The parts in here you’ll need to identify are the:

1.Motherboard

2.HDD bays (these can range from one to twelve, depending on the NVR)

3.SATA interface connection ports (found on the motherboard, one per HDD bay)

4.SATA interface cables (normally a flat blue or red cable with narrower connections at either end. These come included with the NVR – one per HDD bay)

5.SATA power connection port (also on the motherboard)

6.SATA power cable (sometimes this is already connected to the SATA power port – A black, red and yellow cable with wider 15 pin and 4 pin connections at either end respectively)

7.Four screws (come included with the NVR) with corresponding holes (sometimes six holes to cater for different types of HDD)

Now look at your HDD – fewer things to identify here:

1.SATA interface port (the narrower port on the edge)

2.SATA power port (the wider port, beside the interface port)

3.Four clear screw holes (for securing the HDD to the NVR’s base)

Step 3:
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Get your hard drive and NVR connected – You can screw the drive into its bay in NVR first if you wish, but it’s normally easier to wire everything up first. Plug one end of the SATA interface cable into the HDD and the other into the corresponding port on the motherboard, then do the same with the SATA power cable. If the power cable has come already connected to the motherboard, then just plug the other end into the HDD’s SATA power port.

Step 4:
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You now just need to screw the HDD into the bottom of the NVR via the screw holes located in the HDD and corresponding holes in the HDD bay (insert the screws from underneath the NVR into the HDD inside – it can be a bit fiddly).

Step 5:
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Finally, screw the NVR’s casing back onto the base. Your HDD is now installed and ready to be formatted during the initial NVR setup, which is explained in Part 2.

Part 2: How do I complete the basic setup of my Hikvision NVR?

You now need to configure the NVR so that it’s ready to connect to your network. Don’t worry – this is simpler than it sounds. This initial setup is simplest when done on the local GUI, using a directly connected monitor. The following steps walk you through this initial setup process:

Note – Avoid plugging anything into the back of the NVR until instructed to do so in this tutorial.

Firstly, you’ll need to look at the back of your NVR and make sure you can identify the following parts that are needed for this stage:
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[1] – PoE (Power over Ethernet) ports (Most Hikvision NVRs have PoE ports which will power any camera via the network cable. Those that do not will require you to connect the camera across remotely, using a separate PoE injector or switch for power.)

[2] – VGA display port

[3] – HDMI display port

[4] – USB port(s) (and mouse – one should come included with the NVR)

[5] – LAN port (and ethernet cable – Cat5e or Cat6 is fine)

[6] – Kettle power socket (the power lead is included with the NVR)

Now, follow these steps. It is easier if you leave your cameras disconnected until prompted later in this guide:

Step 1:
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Plug the kettle plug into the power inlet to connect the NVR to a power supply.

Step 2:
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Connect your NVR to a display (this can be any monitor or television) by connecting either an HDMI or VGA cable from the monitor to the corresponding port in the back of the NVR.

Step 3:
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Plug your USB mouse into one of the NVR’s USB ports.

Step 4:
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Use an ethernet cable to connect your NVR to your local network – Plug one end of the cable into the RJ45 ports into a network access point (such as an ethernet port on your router), and the other into the LAN port in the back of your NVR.

Step 5:
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Turn the NVR on and let it boot up. Ignore the beeping noise, it’s completely normal and just the NVR telling you that it isn’t properly configured yet.

You may get a prompt to adjust the NVR’s resolution to match the connected display, click “yes” to view everything in the best resolution supported by your display.

Step 6:

Set your language when prompted.

Step 7:
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Set a password for the NVR , as well as a “Channel Default Password”, which will be passed onto any inactive device that is directly connected to the NVR’s PoE ports. We recommend keeping these passwords the same for simplicity’s sake. It’s key that you set a password that the NVR defines as strong and that you remember this password, as resetting the passwords on Hikvision devices can be a hassle that you want to avoid, if possible.

Note – If you have lost your password then please see our guide on How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool

Step 8:
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Now set a valid “reserved email” address for the NVR, which Hikvision will use for verification if you need to reset your password.

Step 9:
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Next, set an unlock pattern of your choice by using your mouse to draw any shape you like – you will be asked to do this twice to confirm the pattern. This will be used to quickly login to your NVR in the local GUI.

Step 10:
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Now, set your time zone, your preferred date format, and date/time.

Step 11:

On the Network Setup page:

Leave the “NIC Type” as it is.

Either leave the “Enable Obtain DNS Server” box ticked, or untick it and use one these recommended public DNS servers.

It is best to leave the “Enable DHCP” box unticked here. Instead, set the “IPv4 Address” of the NVR to an unused IP address on your network, which is within your gateway’s range. Your Gateway will typically be the IP address of your router. E.g. if your router’s IP address is “192.168.1.1”, you’ll want to give the NVR an IP address within the range of “192.168.1.x”, where “x” is any unused address between “2” and “254”.

Note – DHCP can be left on during this stage of the setup to automatically assign your NVR an open IP address if you like, just be sure to turn it off again once your system up and running. To disable it again once set up, just go to:

System/Configuration→ Network → TCP/IP → DHCP Off → Apply

Input the Subnet Mask of your network (typically it’s “255.255.255.0”) and “IPv4 Default Gateway”. If you’re unsure of these, see the below articles which explain how to check what they are and if a particular IP address is available:

How to setup Hikvision IP CCTV System

How-to: How do I find my router and PC’s IP address using a Windows PC?

How-to: How do I find my router and Mac’s IP address using a Mac?

The “Internal NIC IPv4 Address” can be left as it is, this just refers to the NVR’s own LAN address (so Plug and Play cameras will use IP addresses on this range).

Step 12:
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You can now stop the annoying bleeping! Select your hard drive(s) from the list and click “Init” to format it, and then “Next” when the formatting has completed.

Note – This will completely wipe the drive, so please make sure that any that are being reused to not have data that you might need on them.

Step 13:

The next page is for the Camera Setup. As mentioned earlier, we recommend connecting any cameras after the NVR setup process has completed, so you can skip this page.

Note – Please see part 4 for the instructions for adding cameras to your NVR after the initial setup.

Step 14:
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You will now be taken to the platform access page. Again, skip through and leave this for now.

Note – Please see part 12 for adding the NVR to the Hik-Connect app, which revisits this page.

Step 15:
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Finally, you’ll be taken to the Change Password page and given the option to set a new admin password. Ignore this, unless you actually want to change your password. Remember, your admin password is different from your activation password, which you’ll need to use when activating individual cameras on your network.

Click “Exit” and “Yes” on the “Exit Wizard” popup.

That’s the initial setup of your NVR complete. You should now be taken to the NVR’s live view page (you won’t see your cameras until these are connected in Part 4), with your main navigation menu at the top of the screen.

Part 3: How do I find my Hikvision device and edit its network settings?

Please follow the steps beneath to find and correctly set your Hikvision device’s network settings.
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Step 1:
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If you aren’t using the SADP tool:

Or, on the NVR’s local GUI (Graphical User Interface – when operating the recorder from a connected monitor and mouse), go to:

System → Network → TCP/IP

Here, you can view and change the NVR’s network settings to match your LAN which is explained in step 2 – you can then ignore the rest of the steps.

If you are using SADP:

Step 2:

You now need to identify some of your LAN’s settings, which you need to set to match on your devices.

From a Window’s PC, you will need to use the Command Prompt tool to find these.

If you’re using a Mac, then you can find these by launching System Preferences, and then going to:

Network → Advanced (make sure your Wi-Fi/Ethernet connection is selected on the LHS) → TCP/IP

Make a note of the following numbers, as you will need to use them when changing your device’s network settings:

NB – Please see these guides for instructions on checking if a proposed IP address is occupied:

How-to: How do I find my router and PC’s IP address using a Windows PC?

How-to: How do I find my router and Mac’s IP address using a Mac?

Subnet Mask – This shouldn’t need to be changed on the NVR, it will usually be “255.255.255.0”.

Default Gateway – This is the IP address that’s been assigned to your router. Any device being added to your system needs to be within the range of your gateway in order to be discoverable.

Step 3:

Step 4:

Tick the box beside your device to view and edit the network settings.

Step 5:
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NB – If you aren’t the camera’s first owner then you will need to perform a hard reset on it. This will reset the device to its inactive factory state so that you can set new password by activating the camera in SADP. Once this has been done, SADP will allow you to modify each network setting edit the network settings to match your LAN so that you can use the device standalone or add it to your NVR remotely.

Part 4: How do I add a Hikvision device to my NVR?

There are a couple of methods for getting your IP camera connected and recording to your NVR:
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Plug and Play – This is the most popular and simplest method for smaller setups, as all you need to do is plug your camera straight into the PoE ports in a Hikvision NVR. The NVR will then do the rest of the work. Please note that for Plug and Play to work, the device will need to be inactive or activated with the same password as the NVR.

Remote connection via IP – If you can’t have a wired connection to the NVR, you can instead remotely add a camera on the same network as your NVR to it using the camera’s IP address. For this to work, you will need to make sure to do two things:

1. Replace the power supply that would normally come from the NVR’S PoE ports. Using a PoE switch or injector is usually the best way, as it means you can still add power to the device over the same ethernet cable used for everything else. If not, most will let you connect to a separate PSU.

2. You have connected the camera and NVR to the same LAN and that its network settings are correct for the LAN’s range.

The following steps will guide you through adding new devices using both of these methods. Part 1 covers doing this on the NVR’s local interface (GUI) and part 2 covers how to do this remotely using a web browser.
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Method 1 – Via the NVR’s GUI:

Step 1:

On the NVR 4.0 menu at the top of the screen, go to:

Camera → Hover over the desired channel → Click on ‘Edit’ (small icon in the bottom-left corner of channel thumbnail)

Step 2:

An edit window should appear, fill out the fields to add your camera as follows:

Option 1 – Using “Plug and Play”

Connect the camera to the corresponding PoE port number on the NVR (I.e. D1 corresponds to port 1). Then, just select “Plug-and-Play” from the “Adding Method” dropdown, and then click OK to add the camera to that channel – the camera feed should appear after a few seconds to confirm that it’s been picked up.

Note – If you haven’t activated and set a password on the device in SADP, then the IP address should automatically work. The password will be the Activation Password set on your NVR in the initial setup.

Option 2 – Adding manually via IP

Change the “Adding Method” to “Manual”, which will let you alter the other fields.

Now edit the other fields to point your NVR to the camera’s location on the network, like below:

Adding Method – Select “Manual”.

IP Camera Address – Enter your camera’s IP address here (as explained in the introduction, this will need to match the range of your LAN).

Protocol – Select the device’s manufacturer if it is on the list, or “ONVIF” if it is an ONVIF conformant product.

Management Port – “8000” by default will work fine, or whatever you’ve set the device’s Server Port to if it’s been changed.

Channel Port – This refers to the channel that you want to add the camera to, so leave this as the corresponding number for the channel that you would like to edit.

Transfer Protocol – Set this to “Auto”.

Username – The username you set up when activating the device, usually “admin”.

Password – The camera’s password, which you will have set when it was first activated.

Use Channel Default Password – If you have assigned the NVR and camera the same password during their activation, then you tick this box. This will use the NVR’s password to add the camera and will save you from entering it again in the future.

Enable IP Camera Time Sync – Tick this, as it means the camera will synchronise with the time set on the NVR.

Use Default Port – You can leave this unticked, as you have specified the management port already.

Verify Certificate – Leave this box unticked too.

Click OK to save your changes, the NVR should pick the camera up after a few seconds and show the feed on that channel’s thumbnail to confirm this.

Step 3:

To rename the camera, go to:

Camera → Display

Then, select the camera’s channel from the dropdown, and use the field below to set a new name.

Click “Apply” to save your changes.

Step 4:

You may want to rearrange the Live View screen to show the new camera on a particular tile. To do this, first, go to:

System → Live View → View

Then, select the output port for your connected display that you would like to show the camera on, click on the selected tile and then double-click on the new camera to add it to that tile.

You can select different layout options, or create a customised layout using the toolbar at the bottom of the page.

Click “Apply” to save the new layout.

To check the new layout, launch “Live View” using the NVR’s main menu, and then select that layout using the toolbar in the bottom right-hand corner.

Method 2 – In a web browser:

Step 1:

Browse for NVR’s IP address in a web browser, and log in with your username and password for it.

Step 2:

Now, navigate to:

Configuration → System → Camera Management → IP Camera

You’ll be shown a table of all the NVR’s channels, showing which are occupied by cameras, and which aren’t.

These channels normally correspond to the same-numbered PoE ports on the back of the NVR.

Click on the channel that you want to add your device to, and then the “modify” button above the table.

Step 3:

A window titled “IP Camera” should appear allowing you to change the “Adding Method” and “IP Camera Address” set for that channel.

If you haven’t already, you will need to make sure that the camera has a valid IP address and correct network settings for your LAN’s range.
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Option 1 – using “Plug and Play”:
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You just need to make sure that:

• “Plug-and-Play” is set as the adding method

• The camera’s IP address matches the one shown here

• You have entered the correct username (usually “admin”) and password for the camera.

Note – If you haven’t activated and set a password on the device in SADP prior to connecting it to the NVR, then the IP address should automatically work and the password will be the “Channel Default Password” set on your NVR in the initial setup (see step 7 here)

Option 2 – Adding manually via IP:

Change the Adding Method to Manual, which should let you alter the other fields.

Now alter the other fields to point your NVR to the camera’s location on the LAN, like below:

IP Camera Address – Insert the camera’s IP address

Protocol – Select the brand of your camera here, or ONVIF if it is ONVIF conformant and the manufacturer doesn’t appear in this list.

Management Port – This is the camera’s network port, which is usually 8000 by default.

Username – The username that you set for the camera, which is usually “admin”.

Password – The password assigned to the camera upon activation in SADP. If you have automatically activated the camera by plugging it into your NVR’s PoE ports, this will the the “Channel Default Password” set during the NVR setup.

Confirm: Retype this password.

Transfer Protocol: This is fine for you to leave as “Auto”.

Green ticks should appear beside each field to indicate that what’s inside is valid. Once completed, you can click “OK”:

The “Security” column should be “Strong” and “Status” should change to “Online” on the “IP Camera” page – If they do, then you’re finished, just return to the Live View page to check that the camera’s feed is now visible.

Note – Clicking the “Start All Live View” button in the toolbar at the bottom of this page will show all of your working cameras feeds at the same time.

Click on other pages for more.

Hikvision Full installation guide

XVR AiD — Fri, 27 Oct 2023 06:04:04 +0000

Hikvision Full installation guide, Hikvision is committed to serving various industries through its cutting-edge technologies of machine perception, artificial intelligence, and big data, leading the future of AIoT: through comprehensive machine perception technologies, we aim to help people better connect with the world around them.

with a wealth of intelligent products, we strive to identify and satisfy diverse demands by delivering intelligence at your fingertips; through innovative AIoT applications, we are dedicated to empowering every individual to enjoy a better future by building an intelligent world that is more convenient, efficient and secure.

Hikvision ‘How To’ Tutorials

Here you can find all of the Hikvision-related ‘How-To’ Tutorials that the team at use-IP have created

How Do I Configure the Camera’s Onscreen Display Text?

All Hikvision users will have seen that when you first log in to a camera the live view will have overlayed text stating the date & time and the default name of the camera “IPcamera 01”, depending on your requirements you may want to change some or all of this overlay text and below is the instruction for how to do that.

Method 1 – In a Web Browser

Below we will take you through each of the above settings and what they do:

Character Set – This lets you select the characters/language the OSD settings use, by default all UK stock will come with this set as GBK for English characters but if you are a European customer and you want to enter special characters from your particular language (e.g. é, ü, ç, etc…) you can switch it to EUC-KR to access those characters (do this will require the camera to reboot).

Display Name / Date / Week – These tick boxes let you show/hide the camera name (Display Name), the current date (Display Date), and the day of the week (Display Week)

Camera Name – This box lets you set the displayed name of the camera, it will also change the name of the camera shown in the System menu and if added to an NVR it will change the name shown in the live view camera list and the Camera Management list.

Time Format – This dropdown lets you select how the time appears in your live view, either 24-hour format (00:00 – 23:00) or 12-hour format (00:00 – 12:00)

Date Format – This dropdown lets you select how the day, month, and year are displayed. Your options are DD/MM/YYYY (UK format), MM/DD/YYYY (US format), and YYYY/MM/DD (Chinese/International Standard format). You also have the option of separating the day, month, and year with either a “–” or a “/“.

Text OverLay – On most cameras, you should have the option to add up to 4 additional text overlays to the live view. You can use all of them or none of them depending on your requirements.

Display Mode – This dropdown lets you choose how the text behaves on screen, by default it will usually be set to Not Transparent & Not Flashing which means the text will obscure objects/people behind it and it will be onscreen all the time. You have the option to change it to one of the following – Transparent & Flashing / Transparent & Not Flashing / Not Transparent & Flashing – When set to transparent the text will become semi-transparent so that you can see objects/people behind the text and if set to flashing the text will flash on & off screen every few seconds (there are no controls for the flashing duration).

OSD Size – Technically this setting should adjust the size of the OSD text but we’ve found that when changing it there was little change to the text and so we would just stick to the default Auto option because this will allow the text size to adapt based on where you are viewing the live image (e.g. whether a small phone screen or a large TV).

Font Color – This dropdown lets you select the colour used by the OSD text, by default the camera will use Black&White Self-adaptive which means the text colour will automatically switch between black & white based on what is behind the text (e.g. if a person walks through the text) and for high-security sites, this can be an important feature for using the footage in court because the adaptive text shows that the image/text has not been manipulated in post. If the scenario requires it you can select Custom which will allow you to pick the text colour from a standard colour table.

Alignment – Again like OSD size this setting doesn’t appear to have a huge impact so we would just leave it as the default Custom and you can adjust the positioning/alignment of the OSD text by dragging the red boxes around the live view window above (these red boxes are only for adjusting the text position and will not appear on the actual live view image).

Hikvision Full installation guide

Method 2 – Via the NVRs GUI

You can access similar OSD settings from the NVR by going to Camera > Display and selecting the camera you want to configure.

Although, as you can see from the above screenshot you won’t get all the settings that can be found by logging into the cameras directly.

How do I set up ‘Rotate Mode’ on my Hikvision IP camera for the best picture in narrow scenes?

Corridor mode is a really useful feature available on many different CCTV cameras that can be utilised to effectively monitor a space that is more vertical, rather than horizontal, in shape. These types or areas include hallways, pathways, staircases, shopping aisles, tunnels and roads. When installing and viewing a CCTV camera, you want the image frame to include as much of the area of interest, while cutting out as much of the redundant areas, like the walls and ceiling, as possible.

Corridor mode allows you to rotate the camera’s lens and the video image 90 degrees so that it’s in a portrait, rather than a landscape format. As a result, you can use the camera to really focus on those areas of interest of within in your frame changing the image’s aspect ratio from 16:9 to 9:16 to suit narrow monitoring settings. The image below is taken from a camera making use of this function and illustrates the differences between the corridor and standard settings:
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This guide will show you how to utilise corridor mode on Hikvision’s three most popular camera types: domes, turrets, and bullets. I will cover how to activate this useful setting in iVMS-4200, a browser, and locally through your NVR’s GUI so that, irrespective of your setup, this guide should be of help.

Part 1: How do I activate the corridor mode function in my camera’s settings?

We suggest getting your camera set up on your network and activating corridor mode in its settings before you try to rotate and position the lens. This way, you can use the live video stream, in the correct aspect ratio, to point the lens in your optimum direction. Positioning the lens often involved a bit of trial and error to get the best result specific to your space.

Note – For the G2 AcuSense models, you will need to connect to the camera directly in a web browser and change the “VCA Resource” to Monitoring Mode by navigating to:

Configuration → System→ System Settings → VCA Resource

Please note that this will disable most of the smart event options, leaving only Scene Change Detection available to use.

Locally (via a monitor connected to an NVR):

If your camera is connected to an NVR, then you can easily configure corridor mode in the setting through the NVR’s GUI menu. Just Navigate to:

Menu > Camera > Image

Pick your camera from the top drop-down box beside Camera and then select “Clockwise 270 degrees” in the Enable Image Rotation box

Then, just click Apply

Through iVMS-4200:

If you’re not using an NVR, or don’t have easy access to your NVR’s GUI, then an option is to use iVMS-4200 to set up corridor mode by accessing the camera directly.

To do this, first, you’ll need to navigate to:

Menu > Device Management

Find your camera in the device list. If accessing a camera connected to an NVR, you’ll need to open your NVR within the Group section of the Device Management screen and then the particular camera within the NVR’s device list.

Click Configure (the small cog) on your camera.

If your camera isn’t connected to an NVR, then open Basic Settings, if it is then open Advanced Function.

In the popup window, open the Image tab in the sidebar. You should then see either a tick-box or drop-down that allows you to turn on Rotate, tick or select ON in the applicable box or drop-down and then Save. The camera view should now have been rotated.
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In a web browser:

The other method commonly used to access cameras and NVRs is through a web browser. You will only be able to configure the image rotation settings for a remote camera. The image for cameras connected directly to an NVR cannot be rotated in this menu due to the restricted access to the camera’s settings.

To access your camera in a browser, simply input its IP address into the browser’s address bar and hit enter. You’ll be taken to a login screen, here you’ll need to fill out the username and password combination you created for the camera when you first set it up. If correct, you should be taken to a page displaying the camera’s live video stream.

The process of rotating the camera’s image is relatively similar to that in iVMS-4200, just go to:

Configuration > Image > Video Adjustment > Rotate > On

The setting should be automatically saved, you’ll see a popup in the bottom-right corner of your window confirming this. That’s it!

Part 2: How do I position and rotate my camera’s lens correctly?

Rotating the camera’s image through its settings will rotate the image 270 degrees. To rotate the final video stream to the desired 180 degrees, you will manually need to turn the camera’s lens 90 degrees in the opposite direction as compensation. The entire process allows the rotated image to properly fit a 9:16 portrait aspect ratio. You’ll need to follow the below steps in order to rotate the camera’s lens.

For Domes / Mini Domes:

Domes and mini domes are the fiddliest type of camera to move and rotate the lens on. You can do this with the camera either installed or taken down. You’ll need to take the outer casing off the dome first to allow you to move the lens inside.

Then, loosen the locking screw located to the right of the lens rotate to allow you to move the lens and bracket. Now twist the lens bracket (the bit that can turn surrounding the lens, see the picture below) 90 degrees anti-clockwise, so that the gap in it is in the 3 o’clock position. You should see the “90” marker in the middle of the gap once in this position.

Now twist the lens (see the picture below) 90 degrees anti-clockwise, holding the lens bracket in place while doing this helps, so the “90” marker is at 12 o’clock and the “0” marker is in the 3 o’clock position. It may take a bit of wiggling and feel unnatural but the lens will move to this position, you won’t break anything!

Finally, rotate the lens bracket 90 degrees clockwise so that the gap is at 6 o’clock, and then move the lens so that is fits into this gap, so it looks like the picture below. This next stage takes a bit of trial and error on your part to get your desired camera view.

You’ll need to fiddle around with the lens while looking at the camera’s live stream to ensure it is straight and something you’re happy with. Viewing your stream through iVMS-4200 or Hik-Connect is best as you can look at the image and remotely while fiddling with the lens position at the same time.

For Turrets:

Rotating the lens on a turret camera is a slightly more straightforward process. First, you’ll need to remove the trim ring (shown in the picture below) by twisting it anti-clockwise and lifting it off the base of the camera.

This should expose the locking screw, you’ll need to loosen this using a Phillips-head screwdriver enough for Turret’s ball to be rotated. You shouldn’t need to take the screw out entirely. All these parts are labeled in the picture below. The “UP” marker on the ball indicates the top of the camera.

You’ll now need to rotate the ball 90 degrees anti-clockwise so that this marker moved from the 12 o’clock to 9 o’clock position. Now, tighten the locking screw back up and replace the trim ring to its original position. The lens should now be appropriately rotated.

For Bullets and Mini Bullets:

The camera models that allow for the easiest rotation of their lenses are bullets and mini bullets.

It is important to note that the sun shield on these cameras cannot be moved to be above the lens when rotated, which presents a drawback so using them for corridor mode.

The sun shield will sit to the side of the rotating lens in this case so you’ll need to make sure that you shelter the camera somewhat (such as under the eaves of a roof) if setting a bullet or mini bullet for corridor mode.

Mini bullets have a locking nut (shown below) at the end of their base which will allow you to rotate the camera when loosened. Larger bullets will require you to loosen the locking screw, which is the screw furthest to the right of the base if looking at them (shown below).

Once you’ve loosened the locking screw/nut as appropriate, rotate the main body of the camera 90 degrees anti-clockwise, so that the sun shield is in the 9 o’clock position. This will rotate the lens. Once you’ve done this, tighten the screw or nut again to secure the camera in its newly rotated position.

Part 3: How do I change the layout of my camera streams to accommodate for corridor mode?

Once your camera is all set up in corridor mode, you’ll want to be able to adjust the way that you view the grouped cameras to avoid the camera’s live stream being reduced in size to fit the standardised landscape 16:9 frame. This is easily done by simply merging two of the landscape frames to make a portrait, 9:16 frame to which you can dedicate your camera.

This custom view layout can be set up in an NVRs local GUI and in iVMS-4200. Please see the guides below for an explanation on how to customise your stream layout to accommodate corridor mode.

In iVMS-4200:

Click on the small icon made up of several small boxes at the bottom of your Main View screen in the program, this should bring up the window division page. Click Add to create a Custom Window Division.

In the Add Custom Window Division popup, set the name and dimensions of your new stream layout as desired.

Now, click and drag your mouse over the two frames you want to merge to select them both. Once they’ve both been highlighted by a surrounding red box, click Joint to merge them. Now click Save.

Once back in the Main View, click on the Window Division icon in the bottom right-hand corner again and select your new custom layout from the list. Your new stream layout should load ready for you to assign the individual cameras to.
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Locally through your NVR’s GUI:

Please Note – This option is only available on NVRs that are running Version 4 firmware. There is not currently an option to customise your stream layout on K-Series recorders. If you’re running Version 3 firmware then your only option is to configure your layout as per above in iVMS-4200.

It’s also useful to be able to customise the stream layout as viewed directly from your NVR’s GUI as this is many people’s preferred method for observing and configuring their camera feeds.

To do this, firstly, you’ll need to navigate to:

Configuration > Live View > View > Set Custom Layout (small cog in bottom-left hand corner)
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In the Custom Layout Configuration popup, set the name and dimensions of your new stream layout as desired. Now, click and drag your mouse over the two frames you’re going to merge and click the Joint button in the top toolbar, followed by Save.
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Once back in the Live View, click on the Split button in the bottom-right hand corner of your screen. Then, select your new custom layout from the Custom Layout list that appears to load your new stream layout. You can then add the camera streams to each frame as appropriate.
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You should now be up and running with corridor mode set up properly on your camera! Feel free to start a new thread or comment below with any other questions or suggestions. Thanks for reading!

How Do You Setup Event Pre & Post Recording for a Hikvision Camera?

To Adjust the smart event pre-record and post-record you need to follow these steps:

1) Log in to the NVR/Camera

2) Go to Configuration > Storage > Schedule Setting > Record Schedule

3) Click the ‘Advanced’ button at the top right of the record schedule
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4) Select the duration you want from the pre/post record dropdowns and click OK
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One thing to be aware of with event pre/post-recording is what Hikvision call a Buffer Zone. The buffer zone is simply a bracket of footage around the current moment in time that is continually recording/erasing, this buffer zone allows you to record only by event but still have access to footage before and after the trigger event without having continuous recording enabled.

The issue is that the buffer zone is limited to around 2-4MB of storage and so the higher your resolution and stream settings the larger the files sizes are and thus the maximum duration of the buffer you can use is limited.

So basically an 8MP camera will not be able to have as long pre/post recording durations as a lower-spec 4MP or 2MP model. (unless you reduce the resolution/stream settings of the 8MP camera)

We recommend that to get the longest duration possible from your pre/post recording you should set them to the not limited option to use the full 2-4MB buffer capacity.

(One other thing to be aware of, there is no advantage or disadvantage for pre/post recording when using an NVR. Although the NVR is managing the event recording, each channel on the NVR is still set to the same 2-4MB buffer, the same as the individual cameras. So you would not get more pre/post recording capacity with 1x 8MP than you would with 8 x 8MP cameras on an NVR.)

How do I stop my Hikvision NVR from beeping?

If a Hikvision NVR notices what it deems to be a critical error, or “exception”, it will make a constant beeping sound to draw your attention to this.

These exceptions can occur when:
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• A hard drive has not been installed or properly formatted

• There is an error with the hard drive, it has been damaged, or the cameras are just not recording properly

• A hard drive has been filled and not set to overwrite

• There is an IP conflict, preventing the NVR from operating properly

• The NVR detects an illegal login

• The NVR loses its network connection

Of course, ignoring these exceptions are not recommended. However, you can disable the beeping while you address whatever the issue is by following the steps below.
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Step 1:

Connect to your NVR in a web browser by using its IP address and logging in.

Step 2:

Check what the exception that is causing the beeping is in the NVR’s logs. To find these, go to:

Configuration → System → Maintenance → Log

Set the log search so that the “Major Type” is “Exception”, with the start and end time covering a period when the beeping has occurred.

For example, you can see that it is an IP address conflict causing it in this case.

Note – Camera disconnections will not cause the NVR to beep.

Step 3:

Go to:

Configuration → Event → Basic Event → Exception

Find the “exception type” identified in step 2 in the dropdown on this page.

Step 4:

Select the exception shown in your logs from the dropdown.

You will see that “Buzzer” is ticked as a “Normal Linkage” action, which is what is causing the NVR to beep.

Step 5:

Untick this, click “Save”, and the beeping should stop.

My Hikvision NVR has both HDMI & VGA connections, can I connect two monitors to my NVR?

This question gets asked a lot and we have always assumed that as the larger Pro NVRs (9600 Series) have 2 x VGA & 2 x HDMI that they were the only models that would support any kind of multi-screen setup.

Today we did some tests with a selection of demo NVRs we have in our office to see if it was possible to connect two monitors to an NVR that only had 1 x VGA & 1 x HDMI, below are our findings from testing K-series & I-series NVRs

K-series (DS-7604NI-K1-4P(B) / DS-7608NI-K2-8P / DS-7616NI-K2-16P / DS-7716NI-K4-16P / DS-7732NI-K4-16P)

When we connected a monitor to both the VGA & HDMI of a 7604 4-channel NVR we were able to see the usual K-series GUI on both screens at the same time, but with the older K-series GUI when viewing on two monitors your actions will be synchronised (e.g. when you move the mouse on one screen the mouse will do the same movement on the 2nd screen, and this is the same for any action whether it’s opening menus and selecting individual live streams).

So the main disadvantage of this is that you can’t have different live views streaming on each monitor, both monitors will show exactly the same thing and the only difference will be that one will be a VGA quality. The advantage of these synchronised displays is if you have a setup with say a large wall-mounted monitor and a smaller desktop monitor,

you can have the HDMI output to the big screen while you operate from a smaller VGA screen, this kind of setup would be useful for any situation where you need to demonstrate a feature of the NVR or play back footage in real-time to a large group of people.

I-series (DS-7608NI-I2-8P / DS-7616NI-I2-16P / DS-7716NI-I4-16P /DS-7632NI-I4-16P / DS-7732NI-I4-16P)

We have a 7716-I NVR as part of our demo system in the office and when we connected two monitors to the VGA & HDMI connections on the back we got the live streams displayed on both monitors just like we did with the K-series NVR. The difference with the I-series NVRs is that they use the latest 4.0 GUI, and on the live view page of this new interface you will find an icon in the bottom right

of the screen labelled ‘AUX Monitor’ (see image below), clicking this icon allows for you to switch control between the HDMI & VGA screens and allows you to move through the NVR menus on one screen whilst keeping the cameras streaming on the 2nd screen.
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Now that you have the ability to switch between and control multiple screens you would obviously want to be able to set each screen up with their own camera stream layouts, to do this simply go to the System page (cog icon at the top of the 4.0 GUI) and then click the Live View tab and select the view page from the dropdown options. On this page you can switch between the HDMI & VGA screen and set the camera stream layout for each monitor (see image below).

There are limitations to how you can set the layouts, you can set the same camera to appear on both screens in the same place or in different positions and you can also spread all 16/32 cameras out across

the 2 screens, the main thing you can’t do is have a camera appear in different positions when using different live view layouts on the same screen (e.g. if you put camera 1 in the top left position for the 2*2 layout it will also appear in this top left position when you switch to the 3*3 layout).
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9600 Series, Deep in mind, and Other NVR models

We don’t tend to get hands-on with these larger, top of the range NVRs but as you will see from the product pages and datasheets for these models a lot of them have 2 x VGA & 2 x HDMI connections. We assume that the 2 x connections on these models takes the multi-screen setup one step further by allowing you to seamlessly

move your mouse between screens (like you can with a 2 screen setup on a PC), thus allowing you to adjust each screens layout with ease and see all your camera streams in full quality via HDMI connection on both screens. (be aware that you will only see the full resolution stream of each camera when you select to view main-stream)

If anyone out there on the forum has had experience using two monitors with a 9600 Series NVR (or any other top of the range NVR with dual VGA/HDMI ports) then please share any information you have in this thread.

How do I set my Hikvision ColorVu camera’s built-in light to turn on during event periods?

We’re often asked if a ColorVu camera’s built-in supplementary white light can be programmed to turn on during VCA event trigger periods, such as during instances of motion detection, intrusion detection, or line crossing detection.

After testing, we can confirm that this is now possible on all 2nd Generation ColorVu cameras (any with a ‘G2’ in the part number) and works reliably.

In effect, it means the light on the camera can be used like a PIR floodlight, but with more control over a number of variables. Notably, trigger object type (human, vehicle, or both), the motion detection area, and direction of trigger object movement.

Please see the below steps for instructions on doing this.
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Step 1:

Connect to your camera directly in a web browser, even if it is recording to an NVR.

If your camera is connected to your local network, just use its local IP address to do this.

If it is directly connected to your NVR’s PoE ports, then you will need to use the virtual host feature to connect to the camera via your NVR’s Camera Management page.

Step 2:

If you have a ColorVu camera from the G3 platform, then make sure you have installed the firmware, version 5.5.800 (build 210628), or later.

If you have one of the G5 models (indicated by a ‘C’ at the end of the part number), install version 5.7.2 (build 211228).

You can also check your camera’s platform when connected to it in a web browser by going to:

Configuration → System→ System Settings → Basic Information

The platform will then be indicated by either a “G3” or “G5” in the “Firmware Version Property” box:

Note – Please see this guide for instructions on how to check and update the firmware on your camera.

Step 3:

Once you’ve logged in, navigate to:

Configuration → Event → Basic Event (for motion detection) / Smart Event (all smart event options support this) → Select your preferred event type

Step 4:

Enable and set your event up in the Area Settings and Arming Schedule pages, this guide explains how to set up motion detection, line crossing, and intrusion detection.

Step 5:

Navigate to the “Linkage Method” page, tick the “White Light” box, and set how long that you want it to remain on for on event triggers (in seconds) in the “Duration” box.

Click “Save” once this is done so the settings are kept.

How do I use a Hikvision NVR’s “Virtual Host” feature?

One of the most successful selling points of a Hikvision NVR to many small-setup customers is the “Plug and Play” functionality that simplifies the setup process of their surveillance system.

However, plugging a camera directly into a port on the NVR, unfortunately, does not allow you to access the camera via its own internal LAN IP using a browser due to it being on the NVRs internal network, and this can significantly reduce the number of configuration options you have access to.

The NVR does allow you to configure many options for each connected camera, but some essential features are only accessible via connecting to the camera itself (such as audio codec options). This was of course a big problem previously.

With the advent of newer firmware and models of NVR, Hikvision has introduced a feature called Virtual Host. Activating this feature turns your NVR into a “host” for the cameras allowing you to connect to them via a browser. Essentially, the NVR forwards all traffic received from your browser to the appropriate camera you’re trying to connect to, eliminating the biggest problem of plug and play functionality.
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Step 1:

First of all, access your NVR via a web browser. If you do not know the LAN IP of your NVR, download Hikvision’s tool SADP tool, which scans your network for any Hikvision devices that are connected and allow you to see and change their network settings, including the IP address.

Download SADP for Windows

Download SADP for MacOS

Step 2:

Once you’ve logged in, navigate to:

Configuration → System → Camera Management

This screen displays all the connected cameras on your NVR. Notice that the final column labelled “Connect” is currently empty. We’ll be coming back here in a moment.

Step 3: 

Now, navigate to:

Network → Advanced Settings → Other

Turn on the Enable Virtual Host option.

Note – Your NVR will reboot when you click “Save”.

Step 4:

Now, navigate back to the Camera Management window from earlier. You’ll notice that the previously empty connect tab now features links for each camera currently connected to your NVR.

Step 5:

Click on any of these links to access the respective camera via your web browser:

That’s it, you’re done!

This should be useful when you want to access options on your camera that your NVR doesn’t feature. If you have any further questions feel free to ask, we’re happy to help.

Why am I not able to tilt my Hikvision PTZ camera upwards?

Hikvision PTZ cameras are not usually set by default to have their full range of movement enabled. This often means that cameras that are advertised as being able to tilt upwards are not able to do so straight out of the box, as this needs to be enabled in the camera’s settings.

You can check the movement range available on your camera in the PTZ section of its datasheet. Below is an example of this range shown for the DS-2DE5425IW-AE (S5):
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0˚ tilt refers to the camera being in its home position, where it running parallel to the ground beneath and looking straight out at the scene.

Any negative figure (e.g. -15˚) here refers to the angle that it can tilt to upwards of the 0˚ position.

Any positive figure (e.g. 90˚) refers to how the angle of tilt available below this 0˚ position.

Cameras with “auto flip” will rotate 180˚ and then flip their image when it reaches its full 90˚ downwards tilt, which will give the illusion of you having a full 180˚ (or more) range when you try to continue to tilt beyond this 90˚ position.

To change the movement range currently set on the PTZ, you will need to connect to the camera directly in a web browser.
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NB – If your camera is directly connected to an NVR’s network ports, then you will need to use the Virtual Host feature to access the camera’s backend. If it is connected to your local network, then you can just browse for its IP address to do this.

Then, go to:
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Configuration > PTZ > Basic Settings > Max. Tilt Angle

You should have some different options in this dropdown, depending on the maximum tilt range of your camera. If you want to enable the complete range of movement, then select the option with the largest range between the two figures (in this case, “-15 – 90˚”).

Once you have chosen an option that you’re happy with, make sure to click “save” at the bottom of the page so that these changes are updated on the camera.

How do you Shutdown a Hikvision NVR?

This is a common question by Hikvision users so we thought we would create a short forum post to give a clear answer on the possible ways to shutdown an NVR.

Direct Monitor Access
If you are accessing your NVR from an HDMI/VGA monitor then it is possible to shutdown the NVR from within the menus, depending on the NVR model the menus and shutdown process is slightly different as you will see from the below explanations:

I-series (76xxNI-I2 / 77xxNI-I4 / 96xxNI-I8 / 96xxNI-I16) & K-series (7604NI-K1/4P(B) / 76xxNI-K2 / 77xxNI-K4) NVRs – In the top right corner of the live view you will see a power icon which if you hover over will bring up text that says either ‘Power’ or ‘Power Off’, click the icon and a pop-up menu will appear with 3 options, one of which will be shutdown.

Click shutdown and a box will appear saying ‘shutting down…’ and then after 20-30 seconds, new text will appear asking you to switch the NVR off at the back to complete the shutdown.

(Above is for I-series and K-series NVRs that are running 4.0 GUI and EUI GUI respectively, if your NVRs are running older firmware and not using the latest user interface you will need to follow the below instructions)

7604NI-K1, E-series (76xxNI-E1 / 76xxNI-E2 / 77xxNI-E4), SE-series, and other older generation NVRs – Right-click the live view page and select the main menu from the dropdown, one of the menu options should be clearly labelled ‘Shutdown’ which when clicked should bring up the same 3 options as mentioned above.

Click ‘Shutdown’ and a window should appear with the text ‘shutting down…’ and roughly 20-30 seconds later new text will appear asking you to switch the NVR off at the back to complete the shutdown.

Browser Access
if you are accessing the NVR primarily from a browser then your only option for shutting the NVR down is to simply flick the switch on the back of the NVR because the browser menus do not include a button to shut the NVR down like you can with the direct monitor.

How do I know if the lens on my Hikvison mini dome is orientated correctly?

It’s easy to install your Hikvision mini dome only to turn it on and find that the image is upside down. If you’re not familiar with Hikvision cameras, adjusting the lens and settings can be confusing. This post will explain the two different ways that you can rotate your camera’s image by:
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1.Manually rotating the lens itself.

2.Rotating the cameras image 180° in the image settings.

Part 1: How do I orientate my camera’s lens manually?
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1.Remove the mini dome’s cover by loosening the screws surrounding the glass dome, shown in the image below:

2.You should now be seeing something like the image below. Loosen the locking screw to the right of the lens, and then the lens bracket which locks the orientation of the lens in place. The lens is effectively attached to the camera body via a ball and socket joint, so this can be orientated however you like.

Part 2 of this guide explains rotating the lens in more detail, as well as how to rotate the lens on the turret and bullet styles of camera – How-to: How do I set up Corridor Mode on my Hikvision Turret, Bullet or Mini Dome IP CCTV camera?

NB – This image shows a camera with the lens rotated 180°, you’ll actually need this 90° marker to be in the 3 o’clock position, and the 180° marker pointing towards the bottom of the unit.

Hata! Dosya adı belirtilmemiş.

3.The lens should be positioned like the one shown in the below image. The small line marker located directly parallel to the 180° marker signifies the top of the lens. So, this needs to be pointing up, towards the top of your scene. This will orientate the camera’s view correctly. You should also make sure that the lens bracket is repositioned correctly so that the thicker part surrounds the top half of the lens.

4.Now, tighten the locking screws and fasten the dome cover back in place, making sure the cover screws are tight to prevent water ingress into the camera. It’s always worth checking your camera stream before doing this to make sure that the camera view is orientated as you like.

For a guide on installing you Hikvision IP camera correctly to ensure it is properly waterproofed, please see this guide – Please Read: IMPORTANT – Installing Hikvision IP Cameras Correctly

Part 2: How do I orientate my Hikvision camera’s view through its settings?
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1.Log into your camera’s web browser interface (not your NVR’s), by entering its IP address into the browser’s address bar. This will only work for cameras that are on the same LAN as your PC. If the camera is directly connected your NVR’s PoE ports, then you will need to use the NVR’s ‘VIrtual Host’ feature to access the camera’s own browser view, which gives you access to a wider range of settings.

NB – It is recommended that you use Internet Explorer if possible. If you are a macOS user, the best web browsers for this seem to be Google Chrome or Apple’s Safari. You might need to install Hikvison’s macOS Web Plugin as well.

2.When you have access to the cameras in a web browser, go to:

Configuration > Image > DIsplay Settings > Video Adjustment

The different options are will adjust your image as described below:

Left/Right: The image will be flipped horizontally, so it appears as a typical mirrored image.
Up/Down: The image will be flipped vertically, which will still show a mirrored image of the default view as you are not actually ‘rotating’ the image 180°
Center: This will be the option that you need to select to rotate the image 180°, which will show the same view as physically rotating the lens would.

If you only need to rotate the image 90°, then setting the Rotate option to ON will do this, as shown below.

To rotate your view 270°, set the Mirror dropdown to Center, and then set Rotate to ON.
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Thanks for reading – hopefully, this will prove helpful to some of you in the future! As always, please feel free to post any questions or feedback that you have below or by creating a new thread.

Hikvision Password Reset Options – 4 Ways the User can reset their Passwords

The new video from Hikvision (linked below) takes you through the 4 password reset options that the user can do themselves, these are:

1. Reset Password by reserved email
2. Reset Password via Hik-Connect App
3. Reset Password via Security Questions
4. Reset Password via GUID File

IMPORTANT: Not all of the above options will be available on all Hikvision products, also be aware that all the above options do require some level of pre-configuration to use them so if you have done none of the setups explained in the video you will have to follow the traditional reset file method as described here (remember though that we at use-IP will only reset passwords of our own customers)

How to Set up the Hikvision 2nd Generation Modular Intercom

We get asked a lot of questions by people looking to buy or who have already bought Hikvision’s 2nd Gen modular Intercom solution and for a long time, we have had to take the majority of those questions to Hikvision Support as we just don’t have enough hands-on experience with the intercom solution to answer them confidently.

Now we have finally found time to get a demo intercom system set up, test some of the features, and give you a guide of how to get a basic intercom solution up and running.

The below guide will initially** be split into 3 key sections with multiple sub-sections:

Single Module Setup (Video Intercom Module)
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• Setting up the Video Intercom Module

• Setting up the Indoor Station

Three Module Setup (Video, Indicator, Keypad)
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• Sub Modules & Dip Switches

• Setting Room Numbers & Unlock Codes

Six Module Setup (above + Display, RFID, nametag)
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• Nametag & Display Modules

• Card Reader Module

The reason we have decided to cover it this way is that the modular nature of the solution means there are too many variations to cover specifically, so instead we will cover the details of the 3 most common setups and once you know the basics of all 3 any combination of modules should be achievable.

(**IMPORTANT – This will be a continual work-in-progress thread and we will add new posts with explanations of new features & settings as we test the intercom further and learn things from customers & Hikvision Support, this initial post will basically be a contents page for the entire thread)

Will the smart tracking feature on a Hikvision PTZ camera allow it to zoom in to its maximum zoom ratio automatically?

We’re frequently asked if Hikvision PTZ cameras will automatically zoom in to their maximum ratio when they are automatically tracking a target. After talking to Hikvision, we found out that you’ll need to do the following to enable the camera to do this:

On the camera’s menu (via a web browser) navigate to:

Configuration > PTZ > Smart Tracking

Here, set the Zoom Ratio to its maximum value, which will then allow the camera to automatically zoom to this maximum ratio.

Do It Youself – How To Silence a HikVision DS-7608NXI-I2/4S AcuSense NVR

Hi Guys,

I’m new to business here, but have made a video tutorial to decrease fan noise on my AcuSense 7608-NXI-i2-4S device. Maybe this helps others as internal construction of many NVRs from HikVision seems to be almost the same.

I also have some questions towards the community.
1. What is my latest firmware available for my NVR?
It is an AcuSense 7608NXI-i2-4s, but as I see it is not a full i-series device.
i-series are up to 4.22, but mine seems to be different. Can I use firmware here or not: Firmware – Latest HikVision Firmware for I-Series NVRs – V4.22.005

2. Scene change detection+alarm seems to be problematic. My cameras are AcuSense 2086G2 Bullet, but they do only detect scene change when going completely dark scene to normal recording scene. If I let them record a normal scene situation and then simulate a camera removal from wall situation – camera does not trigger a scene change event.

How to update the Hik-Connect App on your Android phone using Hikvision’s App Store

The method for updating the Hik-Connect App on Android devices has recently changed to mean that users can no longer update via Google’s Play Store. To use Version 4.1.0 of the app Android users now need to access Hikvision’s own App Store and update via the .apk file which is downloadable from there. The reasons for this change have been discussed in this post, as well as our thoughts on the situation.

This simple tutorial has been put together to walk you through this new method for updating in 5 easy steps, so that you can ensure you install the latest version of the Hik-Connect app is installed properly on your Android device.

Step 1:
Open Hik-Connect if you have it already installed, and press the Upgrade Now button in the popup. If you don’t have the app installed or do not get this popup upon opening the act, this link to the Hikvision App Store will take you to the update file.

You need to make sure you open this page on the Android device that you wish to install the updated software on, as this will be the device that the update file is saved to! In the App store, make sure Android is selected in the top-left hand corner and then select Download beneath Hik-Connect to get the .apk update file.
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Step 2:
Press Download when the prompt to do so appears at the bottom of your screen. Don’t worry, this is a safe and secure link!
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Step 3
Select Install when the prompt to do so appears at the bottom of the screen.
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Step 4
The installation will begin, wait for the progress bar to complete… Go and put the kettle on!
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Step 5
If you get the same screen as the one below, then you’re all done. You should now have the latest version (V4) of Hik-Connect installed on your device. You can either press Open to launch the app, or Done to return back to whatever you were previously doing. If your screen doesn’t say App installed with a tick above, then you’ll need to repeat steps 1-4 again!
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How do I set up an alarm to work with an external device on my Hikvision NVR?

We often have customers ask us “how do I get my new NVR to work with an existing alarm system I already have installed” or “how do I connect something to the IN/OUT ports of my NVR?” Indeed, for such an important feature for the NVR’s to have, it is not the most straightforward to get set up with.

We thought it would therefore be useful to put together this guide to walk you through how to configure the alarm function, either through locally through your NVR and monitor, or through Hikvision’s iVMS-4200 software, in 10 easy minutes.

Contents:

Part 1: How to wire my alarm system into my NVR’s alarm input and output ports?

Part 2: How do I configure the alarm function settings of my NVR locally via a monitor?

Part 3: How do I configure the alarm function settings of my NVR remotely via iVMS-4200?

Part 1: How to wire my alarm system into my NVR’s alarm input and output ports?

As daunting as it may seem when you look at the multiple different alarm ports in the back of your NVR, this part is simple enough once you know what you’re doing. If you’re struggling to find you alarm IN/OUT ports, they are the block of green connections which should be labeled as “ALARM IN/OUT” on the device.

The number of connections will vary here depending on the size of your NVR, the picture shown is of a smaller Hikvision DS-7608NI-K2-8P 8 Channel NVR. Larger NVRs will have more of each connection, but nonetheless, the process is the same.

Firstly, make sure you can locate the NVR’s “ALARM IN ” and “ALARM OUT ” ports, with their corresponding “Ground/G” ports. If you’re connecting a device to trigger your NVR cameras with an external event (e.g. a smoke alarm, PIR senor etc) then you’ll need to run the wires from the device into one of the input ports and its corresponding ground port.

If you’re connecting a device to be triggered by a smart event set up on your NVR (e.g. a siren or warning light), then connect the wires to the output port and corresponding ground port. All the ports are marked up in the picture below but should also be clearly labelled on your unit.
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Part 2: How do I configure the alarm function settings of my NVR locally via a monitor?

Now that all the necessary connections are made, you’ll need to set up your NVR’s alarm function for it to alert the alarm system that you’re connecting to it.

Firstly, I’ll show you how to do this locally. You’ll need to boot up the NVR, once in the menu, navigate to:

Menu > Configuration > Network > General

Here, you’ll need to insert your network’s IPv4 address, IPv4 subnet mask, IPv4 default gateway and your preferred DNS server:

• If you’re unsure of your IPv4 address, subnet mask or default gateway, our tutorials on How To find your router and PC’s IP address using a Windows PC or How To find your router and Mac’s IP address using a Mac show you how to do so. Please note, you need to make sure the PC you use to find these is hard wired via a network/Ethernet cable do make sure this turns up the correct addresses for your network/router.

• Unless you know of a preferred DNS server that you’ve set up yourself, Google’s public DNS server address (8.8.8.8) should work fine. It’s worth entering an alternate backup DNS too beside Alternate DNS Server, Cloudflare’s public DNS address is a good option (1.1.1.1). Follow this link for a list of the best publicly available DNS servers.

Now, navigate to:

Network > Email

At this screen, you’ll need to fill in all the fields as appropriate to your Email account. If you’re unsure of these, then complete the fields as below:

Enable Server Authentication: Tick/check this box
User Name: Insert your email address here
Password: Insert the password you use to access this email account
SMTP Server: If you don’t know this, follow this link for “finding your SMTP server address”
SMTP Port: Insert either 25 or 587 here
Enable SSL: Leave this box unticked
Sender: Insert the first part of your email address (everything before @)
Sender’s Address: Insert your email address here
Select Receivers: Insert “Receiver 1/any name” here
Receiver: Insert your email address (same as Sender’s Address)
Enable Attached Picture: Tick/check this this box, it will mean that you’ll receive picture of anything that triggers your cameras’ alarms in an email.
Interval: Insert 5s (5 seconds)
.

When you’ve completed these fields, navigate to:

Menu > Camera

Ensure all your cameras are properly connected to the NVR and are visible on this screen. If you haven’t yet added any cameras to your NVR, this guide on adding Hikvision cameras to an NVR walks you through how to do so.
.

Now, navigate to:

Menu > Configuration > Alarm

This should take you to the Alarm Status menu. This menu lists the status all your alarm IN/OUT ports and any alarms that have been configured/assigned to these ports.

You’ll need to use this screen to check that you’ve set the correct Alarm Type for the alarm/device that you’re connecting. The options you have are N.O (Normally open) and N.C (Normally Closed). In brief, N.O alarm types use switches/sensors that normally remain open with no current flowing through them, so closing the switch allows for the flow of current and activates the alarm.

N.C alarm types, on the other hand, use switches/sensors the normally remain closed with current flowing through them, so opening the switch stops the flow of current and activates the alarm. There’s a lot to be said about N.O and N.C alarms but for now, you only need to know which category the alarm that you’re using falls under. If you want to take a journey down the N.O vs N.C rabbit-hole, I found this article on the differences between N.O vs N.C useful.
.

To assign an alarm to one of these IN/OUT ports, navigate to:

Alarm > Alarm Input > Settings (click on the small cog) > Trigger Channel

Choose the channel that you would like to trigger your alarm. In this case, we’ve selected channel 1.
.

Now, navigate to:

Settings > Arming Schedule

Select the hours that you would like to schedule your alarm to be turned on for. Typically, this would be 24/7, so set the schedule for Monday, Week 1 as 00:00-24:00. Now, copy this schedule to the rest of the week by clicking Copy and then checking the box for All in the popup window. If you only want your alarm scheduled for certain days, then select the specified days in this popup from the list of 1-7 (1 = Monday, 2 = Tuesday etc).Once you’ve done this, click Apply.
.

Finally, navigate to:

Settings > Linkage Action

Tick the boxes for Notify Surveillance Center and Send Email and then click Apply so that you email notifications whenever the alarm is triggered. If you have connected a separate device to be activated by the alarm in the NVR’s Alarm OUT port, then ticking the box for Trigger Alarm Output will activate this device when your alarm is triggered.
.

That’s it for the local setup section of this tutorial! Your NVR’s alarm function should now be set correctly.

Part 3: How do I configure the alarm function settings of my NVR remotely via iVMS-4200?

The first thing you’ll need to do is ensure you have the most up to date version IVMS-4200 installed and that you’re able to view the live feed of your camera(s) through the software.

If you haven’t already added your NVR to the program, navigate to:

Maintenance and Management > Device Management > Add
.

Add your NVR here by filling out the fields in the popup window, ensure the boxes beside Export To Group and Synchronise Time is checked and then click Add.
.

Now find the NVR on your device list and select:

Remote Configuration (the small cog listed beside your NVR) > [Basic Settings] > Event > Alarm
.

NB the configuration menu layout you will see henceforth will vary between two depending on the model of NVR that you have. I have included both variations for each step, so don’t worry if some of the below screenshots look unfamiliar.

Fill out the alarm parameters here, e.g. as follows:

Alarm Input: Select your NVR’s channel that you would like to trigger your alarm (e.g.: A<-1)
IP Address: Local
Alarm Name: Name your alarm as desired
Alarm Status: Normal/Remain Open or Normal/Remain Closed depending on the type of alarm, see the first half of this tutorial to understand the differences
Enable Alarm Input Handling/Enable Alarm Linkage Actions: Check this box
Arming Schedule: All-day Template
.

Open Arming Schedule, pick an arming template or a custom schedule of hours that you want your alarm active for.
.

Now, Click Settings beside Linkage Method. Check the boxes for Notify Surveillance Centre, Email linkage and Trigger Alarm Output (if you’re connecting an external alarm device to an output channel), then set the desired Triggered Camera.
.

Click Save, and then Save again in the alarm configuration window.

Switch back to Main View and select your NVR from the side panel.

Now, click the small alarm picture and speaker icons at the very bottom toolbar so that they’re both enabled and look like the second image below. This will enable the alarm’s function to send an image of its trigger, as well as the audio.
.

That’s it for the remote setup! It’s always worthwhile testing your alarms to check everything is now working as it should be.

If you have any questions or comments to make, please do so in a separate thread mentioning this tutorial and I’ll get back to you as soon as I can.

How to Unbind a Hikvision Device using SADP on a PC

Unbinding a Hikvision device is not something that is required all that often, in most cases you can do the unbind from within the app. There are though some rare cases when the user does not have access to the Hik-connect account that the device is bound to, for example, if you have purchased a used device that has not been properly disconnected from its previous owners Hik-connect account or if you added the device to an employee’s account and they leave without removing the device from the app correctly.

As long as the Hikvision device has been set up correctly on your local network, then the process of unbinding should be pretty simple:

Step 1 – Open SADP on a PC
Step 2 – Click Refresh and select the device you want to unbind by ticking the box next to the device on the far left of the list
Step 3 – Click Unbind
Step 4 – Enter the current username and password of the device (this is NOT the username & password of the Hik-connect user you are trying to unbind the device from)
Step 5 – Enter the Verification Code and click confirm

You should then see a quick pop-up with a green tick saying Unbind Successful, If the device does NOT unbind and you get an error message like “The device is Offline” or “connecting device failed” then the most likely problem is that your DNS settings for the device are not set correctly.

You can change the DNS settings by logging in to the device using a browser and go to Configuration > Network > Basic Settings > TCP/IP and you will see the 2 DNS boxes at the bottom. We recommend that if you are unsure of what DNS to use that you enter default/most commonly used DNS servers which are shown below:

Prefered DNS – 8.8.8.8
Alternative DNS – 8.8.4.4

Once you have saved these DNS settings the unbind process should work

How do I update HikVision Firmware in just nine simple steps?

Updated 20-2-19 – corrected the link to the portal as Hikvision changed their url (again). Otherwise all is good. We use this method every day. Now viewed over 38,000 times.

Here’s how to upgrade your HikVision camera or NVR to the latest firmware version in just nine simple steps:

Step 1: Download the latest HikVision firmware to your PC.

Step 2: Extract the digicap.dav file (which is the actual firmware file) from the zipped file you downloaded.

Step 3: Copy that digicap.dav file to your PC’s root folder e.g. C://

Step 4: Browse to your NVR, camera, etc – using Internet Explorer:

Step 5: Login and navigate to Config -> Maintenance (screenshot attached below)

Step 6: Scroll to the bottom of the screen you’ll see Upgrade Firmware.

Step 7: Click the Browse button at the right-hand side.

Step 8: Browse to and select the digicap.dav file in your C:// drive

Step 9: Click ‘Upgrade’.
.

I have seen reports that you cannot leap updates, but not encountered the problem myself for some time (applies to old firmware of older models). If you do not succeed in upgrading from your current version to the latest version in a single step, please try interim releases.

Additional helpful tips:
.

1.Use a PC

2.Use a wired connection – PC and camera/NVR wired to your network

3.Use Internet Explorer browser (not Edge)

4.Move the digicap.dav file to your C:// folder (root of your HDD)

5.If you select/download firmware for the wrong camera family or device you will see an error message which states – “The type of upgrade file mismatches”

If you need any help finding the latest Hikvision firmware for your device:

Tutorial videos from HikVision Technical Support:

HikVision Firmware Update using Internet Explorer on your PC

HikVision Firmware Update using a monitor connected to your NVR

NVR Firmware update using a USB memory stick

Upgrade devices using IVMS-4200

NB We cannot guarantee outcomes – if you are one of our customers you will of course have our full support. We have only ever supplied official UK version HikVision cameras & NVRs. If you sourced your HikVision products from another supplier you may want to check their recommendations.

How To Set Up Live View & Playback Audio on Hikvision Cameras

There is a small selection of Hikvision cameras that support some sort of audio – audio I/O, built-in mic, 2-way audio – but on multiple occasions, customers have come back to us saying they are getting no audio on live view or playback. So to avoid this problem in the future we are creating this post to take you through the steps that must be completed to get audio from a Hikvision camera.

Step 1 – Update Firmware

Keeping firmware up to date is always important so it is always where we start with any issue, now most firmware should support the audio but if you’ve had a model for several years and never updated it you are likely on an old firmware and so updating just removes any potential problem that might be caused by out of date firmware.

EU Firmware Portal
UK Firmware Portal

The most common audio cameras will be EasyIP 2.0+ (2xx3G0) and EasyIP 3.0 (2xx5FWD/2xx5G1) which all use the same G1 Firmware.

Step 2 – Video & Audio

Login to the camera, go to the Configuration page and open the Video/Audio menu where you will see all the video settings. The important one for audio is the Video Type which needs to be changed from Video Stream to Video & Audio as shown below:
.

Make sure you also switch the Video Type of any other streams you are using, the main one for most cameras will be the sub-stream which is used when viewing the camera from the Hik-connect app. Also, if your camera is connected to a Hikvision NVR make sure to check the camera is set to Video & Audio in the NVRs Video Settings.

Step 3 – Audio

The final Settings to check are the Audio settings which more often than not out of the box is set up correctly and should look like the below screenshot:
.

The only setting that might change depending on the model you have is the Audio Input option. If you have a camera with only a built-in mic or 2-way audio then the only option you will have is MicIn, but if the camera only has audio I/O connectors or has both options then you will have both MicIn and LineIn input options. Make sure if your camera has both options that you select the correct input for your setup, LineIn will be used if you have a more powerful audio device connected like an amplifier or a stereo microphone, while MicIn will be for smaller standard Mono microphones.

With all 3 of these steps completed, you should now have live audio from the camera on the browser, app, and direct monitor live view, but there is one final step to have your camera record audio.

Step 4 – Record Audio

Login to your camera/NVR and go to Configuration > Storage > Schedule Settings and select the camera with audio, once you have the schedule for that camera onscreen you will need to click the Advanced button which you will see in the top right of the schedule. A pop up will appear and you will see an option to Record Audio, tick this option and click OK to apply the setting, now all the recorded footage from that camera will have audio.
.

How To basic setup of Hikvision NVR

XVR AiD — Tue, 08 Aug 2023 20:02:07 +0000

How To basic setup of Hikvision NVR

Note – Avoid plugging anything into the back of the NVR until instructed to do so in this tutorial.

Firstly, you’ll need to look at the back of your NVR and make sure you can identify the following parts that are needed for this stage:

[2] – VGA display port

[3] – HDMI display port

[4] – USB port(s) (and mouse – one should come included with the NVR)

[5] – LAN port (and ethernet cable – Cat5e or Cat6 is fine)

[6] – Kettle power socket (the power lead is included with the NVR)

Now, follow these steps. It is easier if you leave your cameras disconnected until prompted later in this guide:

Step 1:

Plug the kettle plug into the power inlet to connect the NVR to a power supply.

How To basic setup of Hikvision NVR

Read More :

CCTV Super Password Tools

Configuration Guidance of AcuSense NVR

CP PLUS XVR complete setup guide

Step 2:

Connect your NVR to a display (this can be any monitor or television) by connecting either an HDMI or VGA cable from the monitor to the corresponding port in the back of the NVR.

Step 3:

Plug your USB mouse into one of the NVR’s USB ports.

Step 4:

Step 5:

Turn the NVR on and let it boot up. Ignore the beeping noise, it’s completely normal and just the NVR telling you that it isn’t properly configured yet.

You may get a prompt to adjust the NVR’s resolution to match the connected display, click “yes” to view everything in the best resolution supported by your display.

Step 6:

Set your language when prompted.

Step 7:

Note – If you have lost your password then please see our guide on How to Reset the Password of your Hikvision Camera/NVR in 5 steps using the SADP Tool

Step 8:

Now set a valid “reserved email” address for the NVR, which Hikvision will use for verification if you need to reset your password.

Step 9:

Step 10:

Now, set your time zone, your preferred date format, and date/time.

Step 11:

On the Network Setup page:

Leave the “NIC Type” as it is.

Either leave the “Enable Obtain DNS Server” box ticked, or untick it and use one these recommended public DNS servers.

System/Configuration→ Network → TCP/IP → DHCP Off → Apply

How-to: How do I find my router and PC’s IP address using a Windows PC?

How-to: How do I find my router and Mac’s IP address using a Mac?

The “Internal NIC IPv4 Address” can be left as it is, this just refers to the NVR’s own LAN address (so Plug and Play cameras will use IP addresses on this range).

Step 12:

You can now stop the annoying bleeping! Select your hard drive(s) from the list and click “Init” to format it, and then “Next” when the formatting has completed.

Note – This will completely wipe the drive, so please make sure that any that are being reused to not have data that you might need on them.

Step 13:

The next page is for the Camera Setup. As mentioned earlier, we recommend connecting any cameras after the NVR setup process has completed, so you can skip this page.

Note – Please see part 4 for the instructions for adding cameras to your NVR after the initial setup.

Step 14:

You will now be taken to the platform access page. Again, skip through and leave this for now.

Note – Please see part 12 for adding the NVR to the Hik-Connect app, which revisits this page.

Step 15:

Click “Exit” and “Yes” on the “Exit Wizard” popup.

CCTV Super Password Tools

XVR AiD — Wed, 02 Aug 2023 13:13:59 +0000

CCTV Super Password, Synthesis of reset methods to recover the passwords of recorders, cameras. Hope everyone supports. If you have new reset methods or other carriers please email me to help me keep up to date with new methods and firms. Thank you.

CCTV Super Password

Default Password List

HIKVISION Reset Password

DAHUA Reset Password

KBVISION Reset Password

RaySharp Reset Password

JUAN DVR Reset Password

FUHO Reset Password

iCATCH Reset Password

TVT Reset Password

VSS Web Reset Password

Xiongmai Tech Reset Password

Camera Manufacturer	Username	Password
3xLogic	admin	12345
ACTi	Admin	123456
ACTi	admin	123456
Amcrest	admin	admin
American Dynamics	admin	admin
American Dynamics	admin	9999
Arecont Vision	admin
AvertX	admin	1234
Avigilon	admin	admin
Avigilon	administrator
Axis	root	pass
Axis	root
Basler	admin	admin
Bosch
Bosch	service	service
Bosch	Dinion
Brickcom	admin	admin
Canon	root	Model# of camera
Canon	root	camera
CBC Ganz	admin	admin
Cisco	no default
CNB	root	admin
Costar	root	root
Dahua	admin	admin
Dahua	888888	888888
Dahua	666666	666666
Digital Watchdog	admin	admin
DRS	admin	1234
DVTel	Admin	1234
DynaColor	Admin	1234
FLIR	admin	fliradmin
FLIR	admin	admin
Foscam	admin
GeoVision	admin	admin
Grandstream	admin	admin
GVI	Admin	1234
HIKVision	admin	12345
Honeywell	administrator	1234
Honeywell	admin	1234
IndigoVision BX/GX	Admin	1234
IndigoVision Ultra
Intellio	admin	admin
Interlogix	admin	1234
IOImage	admin	admin
IPX-DDK	root	Admin
IPX-DDK	root	admin
IQInvision	root	system
JVC	admin	Model# of camera
JVC	admin	jvc
Longse	admin	12345
Lorex	admin	admin
LTS Security	admin	12345
LTS Security	admin	123456
March Networks	admin
Merit Lilin Camera	admin	pass
Merit Lilin Recorder	admin	1111
Messoa	admin	Model# of camera
Mobotix	admin	meinsm
Northern	admin	12345
Oncam	admin	admin
Panasonic	admin	12345
Panasonic	admin1	password
Pelco	admin	admin
PiXORD	admin	admin
PiXORD	root	pass
Qsee	admin	admin
Qsee	admin	123456
QVIS	Admin	1234
Reolink	admin
Samsung	root	4321
Samsung	root	admin
Samsung	admin	4321
Samsung	admin	1111111
Sanyo	admin	admin
Scallop	admin	password
Sentry360	Admin	1234
Sentry360	admin	1234
Sentry360	admin
Sony	admin	admin
Speco	root	root
Speco	admin	admin
Speco	admin	1234
StarDot	admin	admin
Starvedia	admin
Sunell	admin	admin
SV3C	admin	123456
Swann	admin	12345
Toshiba	root	ikwb
Trendnet	admin	admin
Ubiquiti	ubnt	ubnt
UDP	root	unknown
Uniview	admin	123456
Verint	admin	admin
VideoIQ	supervisor	supervisor
Vivotek	root
W-Box	admin	wbox123
W-Box	admin	admin
Wodsee	admin

Company: Hangzhou Hikvision Digital Technology Co., Ltd
Website: http://www.hikvision.com
Device Port: 80, 8000, 554…
Software: iVMS 4200, Hik-Connect….
OEM: 3xLogic, ABUS, Acegear, Activecam, ADJ, Advidia (Video Insight / Panasonic brand), Alarm.com, Alibi (Supercircuits), Allnet, Alula, Anaveo, Annke, Arcdyn, Armix, Aukoo Technology, Aventura Technologies + criminal charges for fake manufacturing, Avue, Cantek, CCTVStar, ClearWay, Covert Security, Dax Networks, DMP, Dodwell BMS, DSS, Dunlop, DVR Unlimited, Ellipse Security, Epcom, Esypop, Ezviz, Global Network Security, GovComm Intelligent Transportation Systems, Grundig, GVS Security, Hinovision, Hitachi, Hitosino,

Honeywell, Hunt CCTV, Hyundai Security, Infinite Pixels, Inkovideo, Innekt, Interlogix (UTC), Invidtech, IP Cam Talk, JFL, Jlinks, LaView, LTS, Mercury Security and Facilities Management, MicroView, Nelly’s Security, Norelco SafeCam / Spider Vue / Invezia, Northern (Tri-Ed / Anixter), Novicam, NTT, Oculur / A1 Security Cameras, Onix, Paxton, Pnet, Power Technology, Protect Group, Raster, Remark Thermal, RVi, Safety Vision, Safire, Scati, SecurityTronix, Sentry CCTV, Sharp, Siqura / TKH, Smart CT Solutions, SnapAV / Luma, Space Technology, Syscom, Technomate, Toshiba, Trendnet, Vantage Security, Vezco CCTV, Videoteknika, Winic, Xyclop, Zicom

Company: Zhejiang Dahua Technology Co., Ltd
Website: http://www.dahuasecurity.com
Device Port: 80, 3777, 3778…
Software: SmartPSS, DSS, gDMSS Lite, iDMSS Lite, iDMSS Plus….
OEM: 2M CCTV, Activecam, Advidia / Panasonic, Altoros, Amcrest, Ameta, Ascendent, Backstreet Surveillance, Bosch, BV Security, CCTV Security Pros, CCTV Star, CP Plus (Orange Line), Dax Networks, eLine, ENS, Expose, Lorex, GSS, Honeywell, IC Realtime, Ikegami, Impath Networks, Inaxsys, IndigoVision, Infinity CCTV, Innekt, Intelbras, KBVision, Lumixen, Maxron, Montavue, Oco, Optiview, Panasonic, People Fu, PlatinumCCTV, RedSpeed, Rhodium, RVI, Saxco, Security Camera King (Elite), Space Technology, Speco, ToughDog, Tyco Holis, Tyco Illustra Essentials, Unisight (EmPower), VIP Vision, Watchnet, Winic, Zuum

Company: Guangzhou Juan Optical & Electronical Tech Joint Stock Co., Ltd
Website: http://www.juancctv.com
Device Port:
Software: Eseenet pro, EROCAM…
OEM: N/A

How to: Press UP button 10 times on the front panel quickly.

Company: FUHO TECHNOLOGY Co., LTD
Website: http://www.fuho.com.tw
Device Port: – 80, 8000, 9000, 15961…
– 80, 8670, 101(102)
Software: Vacron Viewer, Calstillo Player, Tmeye…
OEM: QUESTEK 6600 Series

How to:
User: admin
Password: 86244455
Note: if you can’t reset password with user and password like above. Please power off, and remove pin CMOS (on mainboard), after power on and login DVR with user: admin, password: 010100

Company: iCATCH Inc
Website: http://www.icatchinc.com
Device Port: 80
Software: iWatch DVR II, Bubo Bubo, SCDVR….
OEM: Vantech, QUESTEK

How to:
Method 1: login directly via the monitor with account
User: admin
Password: 12888
Method 2: Reset password with XML file

Download File: XML file
-> copy file to USB. Plug the USB into the DVR -> Wait DVR reboot

Company: Shenzhen TVT Digital Technology Co., Ltd
Website: http://en.tvt.net.cn/
Device Port: 80, 6036
Software: SuperCam, Superlive, SuperlivePro, Superlive Plus NVMS…
OEM: Hisharp, QUESTEK

How to:
Method 1: login directly via the monitor with account
User: admin
Password: 6036huanyuan
Method 2: login directly via the monitor with account
User: admin
Password: ttvvtthuanyuan

Company: Videopark Technology Co., Ltd. (ZenoTech)
Website: http://www.zeno-tech.com/
http://www.videopark.com.cn/
Device Port: 80…
Software: Vss Mobile, Zeno Cam…
OEM: N/A

Hikvision AX PRO Configuration Full Setup – Video

XVR AiD — Tue, 25 Apr 2023 14:54:49 +0000

Hikvision AX PRO Configuration Full Setup – Video When you are away from your home or business, see what’s happening around immediately with your own eyes can bring real assurance.

When you are away from your home or business, see what’s happening around immediately with your own eyes can bring real assurance. That’s why you need AX PRO – a flexible and easy-to-use system with no wires. Featuring precise detections and comprehensive protection, it is an ideal choice for villas, offices, shops and more.

Read Next :

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How to set up a Hikvision Wi-Fi Kit

Guide Of Hikvision Mobile Setup step by step

Hikvision AX PRO Unboxing and Configuration Video – Full Setup Video

Hikvision AX Pro – How to configure wireless keypad DS PKA WLM

Hikvision AX PRO How to Invite Owner From Hik Proconnect

Hikvision AX PRO How to Invite Owner From Hik Proconnect (installer software)

How to Add Tag in AX PRO Wireless Control Panel

SW_DS-PWA How to Add Tag in AX PRO Wireless Control Panel Download

How to Add Wireless Detector to AX PRO Wireless Control Panel

SW_DS-PWA-How-to-Add-Wireless-Detector-to-AX-PRO-Wireless-Control-Panel Download

How to Configure Automation Device in AX PRO Wireless Control Panel

SW_DS-PWA-How-to-Configure-Automation-Device-in-AX-PRO-Wireless-Control-Panel Download

How to Configure Wireless Repeater in AX PRO Wireless Control Panel

How to Configure Wireless Repeater
in AX PRO Wireless Control Panel

SW_DS-PWA-How-to-Configure-Repeater-in-AX-PRO-Wireless-Control-Panel Download

How to Configure Wireless Keypad in AX PRO Wireless Control Panel

How to Configure Wireless Keypad
in AX PRO Wireless Control Panel

SW_DS-PWA-How-to-Configure-Wireless-Keypad-in-AX-PRO-Wireless-Control-Panel Download

How to Reset AX PRO Panel by Reset Button

SW_DS-PWA-How-to-Rest-AX-PRO-Panel-by-Reset-Button Download

How to Login AX PRO Wireless Control Panel by Browser

SW_DS-PWA-How-to-login-AX-PRO-Wireless-Control-Panel-by-Browser Download

How to Upgrade AX PRO Wireless Control Panel by Browser (HPC Management)

How to Upgrade AX PRO Wireless Control Panel by Browser
(HPC Management)

SW_DS-PWA-How-to-Upgrade-AX-PRO-Wireless-Control-Panel-by-Browser-HPC-Management Download

How to Unbind AX PRO Panel Hik-Connect

SW-DS-PWA-How-to-Unbind-AX-PRO-Panel-Hik-connect Download

How to choose devices for the Hikvision AX Pro

Below is a quick guide to the most common sensors for the Hikvision AX Pro Alarm System

Below is a guide of the Sounders and Panic buttons

How to get verification code from AX Pro when adding via Wifi

Hikvision Hybrid PRO Panel Wiring and Web Configuration

Hikvision-Hybrid-PRO-Panel-Wiring-and-Web-Configuration Download

How do I install my Hikvision Ax Pro alarm?

How does the Hikvision AX-PRO alarm center work? and how to install it?

The wireless alarm Hikvision AX-PRO is a professional security system whose strong points are the simplicity of installation and use, as well as a compact and attractive design.

Behind this apparent simplicity, an innovative radio technology allows this wireless alarm to benefit from an exceptional radio range and a high level of encryption for infallible protection in the event of a jamming attempt.

THE HUB includes as standard an IP module with wired RJ45 and Wi-Fi connections, a GSM module compatible with 3G and 4G LTE network (2.5G for the AX-PRO 64 model) with dual SIM card slot for the AX-PRO 96 model, which allows it to benefit from absolute security in the transmission of alerts

He can be managed or programmed with the Hik-Connect application to benefit from a simplified installation accessible to all.

The possibility of associating detectors with shooting, coupled with the integration and interaction with the ranges of Hikvision cameras, makes the AX-PRO system an innovative and complete product in order to perfectly secure all types of environment, house, apartment, business or office.

The Hikvision AX PRO alarm, a security system perfectly suited to professional and residential environments:

The alarm center Hikvision AX PRO is a “top-of-the-range” system offering an IP, Wi-Fi or GSM connection as standard for highly secure remote management using the Hik-Connect smartphone application.

The richness of its functionalities and characteristics make it possible to meet the requirements of both complex and professional installations.

But also for the protection of residences, apartments or all surfaces of medium or large areas, with the possibility of adding radio range repeaters in order to extend the communication area between the HUB and the peripherals.

Combined with a resolutely modern, attractive and discreet design, the AX-PRO unit will find its place in all types of environments.

The power plant Hikvision AX PRO contrasts sharply with the old generation alarm product ranges, in a word, the product is “beautiful” and we can install this equipment without having to hide it.

We immediately feel that this product has been designed with care in order to fit perfectly into all types of interiors, apartment, old or modern house, office or business… the design as well as the size have been perfectly thought out so that the product gets forgotten.

Technical characteristics of the Hikvision AX-PRO control unit

AX PRO Central supports Wi-Fi, TCP/IP and GPRS/3G/4G communication methods. It also supports ISAPI, Hik-Connect and DC-09, which applies to market, store, home, factory, warehouse, office, etc. scenarios.

main Features

TCP/IP, Wi-Fi and GPRS/3G/4G networks
Next Generation Wireless Protocol: Tri-X
Long RF transmission distance
Bi-directional communication with AES-128 encryption
Connects up to 96 wireless zones/outputs, 48 wireless keyfobs, 4 repeaters, 6 sirens, 8 badge readers and keypads andPIRCAM.
Capacity varies by device model.

Supports up to 48 network users, including 1 installer, 1 administrator and 46 normal users
Voice alert
Configuration via client web interface, mobile app and cloud
The configuration of Hik-Connect and Hik-ProConnect depends on the access level of the user
Alarm notification via messages or phone calls
Watching videos in real time on Hik-Connect
Alarm video clips via emails and app
Upload alarm reports to ARC
Support LED indicator to indicate system status
4520 mAh lithium backup battery
SIA-DC09 protocol, and supports Contact ID and SIA data formats

How to install your Ax Pro

Simple and intuitive configuration! configure your control unit in 4 steps the application with Hik-Connect!

The app Hik Connect has been designed to easily and efficiently configure all the security devices installed in residential or professional sites from a smartphone or tablet.

The video below shows you the different steps for installing and configuring your AX PRO alarm system

Step 1 :First, make sure your hub is powered on and connected to the network.

2nd step : Then go to HIK-ProConnect.

Create an account or sign in to an existing account.

Then choose from the Site menu.

Create a new site or add to an existing site.

If you need to create a new site, fill in all the information requested:

name of the site
Time zone
Site type. Example: factory, house etc.
Site address

Step 3 : Once the site information has been entered:
Choose add device at the bottom of the page – Scan the QR code on the back of the hub (AX Pro panel) to
Add this device to HIK-ProConnect and associate it with the particular site.

Step 4 : Simply tap on the Hub image and the menu below will appear and display three sub-menus:

1-Partition

2-Device

3-State
In the first sub-menu called “Partition”, it is possible to:
To arm in away mode
To arm in presence mode
to disarm
To control the silent alarm

Step 5: Add devices
In the second sub-menu called “device”:
Go to the bottom of the window (+ symbol) at the bottom of the menu and press the +

Scan the QR code on the back of the device door contact example.

It will then ask the installer to power up
switch inside the device (located by removing the cover of the device). Once lit
the device will be added to the system.

Then simply name and save.

English Installation Manual

An effective removal of doubt thanks to HIKVISION’s IVaas technology!

There are several possibilities offered by the AX-PRO range to manage Hikvision video surveillance cameras connected to the same network as the AX-PRO central unit:

on the AX-PRO 64 and 96 ranges , the video streams can be linked to one or more detectors so that a direct reading is associated with the detector concerned by an alert event; thus, in the notification received following this alert, a link to read the camera concerned will make it possible to quickly remove doubts remotely.
on the AX-PRO 96 range , it is possible to record 4 video streams directly on the control unit; this is the IVass technology, the operating principle of which is as follows:

WHAT IS IVaaS TECHNOLOGY?

Hikvision’s IVaaS technology connects CCTV cameras and usually independent alarm center into a single platform, sending a 7-second video clip via email or app when an alarm occurs for quick confirmation and effective removal of doubt. The technology makes it possible to extract video streams from 4 cameras directly from the AX-PRO 96 HUB.

WHAT ARE THE ADVANTAGES ?

Traditional intruder alarm systems do not have a quality verification process. Alarms can be triggered by causes other than intruders; Responding to these false alarms wastes time and stress for owners. Through an innovative verification process, Hikvision’s IVaaS technology removes any doubts to determine what really caused an intrusion.

Additionally, many alarm verification solutions on the market rely on static images or poor quality video feeds to confirm alarms; these provide few details where necessary. Hikvision’s IVaaS technology provides high-quality video clips as real evidence, making it easier to apprehend an intruder and recover losses from insurance.

Another significant benefit is that intruders tend to damage cameras and detection equipment to disable CCTV and alarm systems, eliminating any available evidence. By installing the AX-PRO HUB coupled with Hikvision’s IVaaS technology in a discreet and secure location, the risk of vandalism is circumvented. Even if the intruder damages the intrusion detector, the camera or the mains power supply, a video clip will be streamed and stored securely on the AX-PRO HUB; your evidence is thus effectively preserved.

Compose your AX-PRO kit in a few clicks!

To compose or complete your kit, select your products and your options in our configurator… you can then finalize your order and take advantage of our exclusive services…

The certifications of the Hikvision AX-PRO wireless alarm:

When technology is responsible for people’s assets, as well as their lives, it must be as reliable as possible; it would therefore be irresponsible to rely solely on the characteristics declared by the manufacturer, which implies that a qualified and independent examination is necessary; in the European security market, the security standard is EN 50131.

Accredited laboratories subject safety equipment to certain tests: on their functionality, their resistance to bad weather, their resistance to mechanical disturbances and to external electromagnetic fields. The quality of radio communication is tested, as well as the external operation of the device. The test results are recorded and examined by the certification body, which decides on and possibly awards the certification and its “Grade” level.

What is the difference between the different levels called “Grade”?

The higher the level, the stronger the security system. Two caveats are in order: Level 4 is rare in consumer systems, as the standard requirements are extremely high, and Level 3 can only be assigned to wired alarm systems. Thus, manufacturers of wireless alarm systems can be assigned a grade 1 or 2.

Here is the particularity of each “Grade” level:

Grade 1. The system can withstand inexperienced attackers. It protects the most obvious entry points, for example the front door. It is suitable for spaces exposed to a minimal risk of theft and not containing valuables.

Grade 2. The system can withstand experienced attackers with special equipment. It protects doors, windows and other possible entry points. It is suitable for an apartment, a house or an office.

Grade 3. The system can resist intruders with professional skills and knowledge using portable electronic equipment. All possible entry points are protected, as well as walls and ceilings. It is suitable for large commercial installations, such as shopping malls.

Grade 4. The system can withstand groups of professionals who plan attacks in advance and are equipped with a range of equipment. This is suitable for objects with the greatest risk of theft or terrorist attack.

Hikvision has obtained the “Grade 2” level!

All devices have been tested under extreme temperature and humidity conditions.

Detectors, sirens and control units have been tested against vibrations, electrostatic and magnetic fields.

Attempts have been made to open the devices and tear them from their holders to check the effectiveness of the tamper protection.

The AX-PRO powerhouse has received the most attention, as it coordinates the rest of the peripherals.

The speed with which it sends commands to the detectors has been verified as well as the correct display of the status of the devices.

Switching from normal power to battery backup has been verified.

Both communication channels, Ethernet and GSM (GPRS), have been checked to ensure backup is quickly activated if the primary channel is cut.

“Two-way” communication technology was also tested.

The antennas as well as the strength of the radio signal were tested as well as the ability of the system to resist jamming and to find a free frequency in the event of radio interference.

After several months of testing, Hikvision security devices have all been EN-50131 grade 2 certified.

How To Share Hikvision Devices

XVR AiD — Tue, 04 Apr 2023 09:31:39 +0000

How To Share Hikvision Devices You can share devices to other users. After that, they can access the devices according to the permissions you configured for them. You can also receive devices shared by other users.

Share a Single Device

You can select a device and then share it to a specified account, and at the same time you can determine the permission(s) that the recipient has to access the device. For example, if you do not grant the two-way audio permission to the recipient, the recipient will have no access to two-way audio functionality of the shared device.

Select the device and then enter the Recipient page.

Option 1	Tap to display the device list page in list mode. Swipe the target device’s name to the left, and then tap .
Option 2	Enter the Live View page. Note: For details about how to enter the Live View page, see Start and Stop Live View. Select a live view window and than tap . Tap Share.
Option 3	For security control panel, tap the device on device list page to enter the device details page and then tap .

Set the account that you want to share device with.

Manually Add a Recipient

Enter the email address or the mobile phone number bound with the recipient’s account in the Search box.
If matched history account(s) exists, select a history account.

If no matched history account(s) found, tap Add Recipient to enter the Add Recipient page.
(Optional) Enter a remark for the recipient, such as his or her name.

Note:

Only you can view the remark content while the account you shared with can not.
Tap to select the recipient’s account and add it to the history account list.
Tap Next.

Add Recipient by Scanning QR Code

Tap on the Recipient page to scan the QR code of the target account.

The account will be listed on the account list.

Note:

Go to More > Account Management > My QR Code to get the QR code of your account.
Select the account from the history account list and than tap Next.

Optional: If you are sharing a device linked with multiple cameras, select the camera(s) that need to be shared.
Configure permissions for the to-be-shared device(s).
- Check All Permissions on the Sharing Details page to select all the permissions.
- Tap the device displayed on the Sharing Details page, and then select permission(s) and tap .
For example, if you select Live View and Remote Playback, the recipient will have the permissions to view live video and play back the video footage of the device.
Tap Finish.

A message about the sharing will appear on the recipient’s Mobile Client. He or she can tap the message, and then accept or reject the shared device.
Optional: Delete the recipient account and all the sharing information.
1. Go to More > Manage Sharing Settings.
2. Tap the account and then tap Delete.

How To Share Hikvision Devices

Share Multiple Devices in a Batch

If another user of the Mobile Client needs to use multiple devices of yours, you can share them in a batch to him or her with the least operation effort, and at the same time determine the permission(s) that the recipient has to access each device. For example, if you do not grant the two-way audio permission of a device to the recipient, the recipient will have no access to the two-way audio functionality of the device.

On the More page, tap More > Manage Sharing Settings to enter the Manage Sharing Settings page.
Enter the Recipient page.
- For the first time sharing, tap
- For other occasions, tap Share Device.

Set the account that you want to share device(s) with.

Manually Add a Recipient

Enter the email address or the mobile phone number bound with the recipient’s account in the Search box.
If matched history account(s) exists, select a history account.

If no matched history account(s) found, tap Add Recipient to enter the Add Recipient page.
(Optional) Enter a remark for the recipient, such as his or her name.

Note:

Only you can view the remark content while the account you shared with can not.
Tap to select the recipient’s account and add it to the history account list.
Tap Next.

Add Recipient by Scanning QR Code

Tap on the Recipient page to scan the QR code of the target account.

The account will be listed on the account list.

Note:

Go to More > Account Management > My QR Code to get the QR code of your account.
Select the account from the history account list and than tap Next.

Select device(s).

Note:

For devices linked with multiple cameras, you can select camera(s) for sharing.
Configure permissions for the to-be-shared device(s).
- Check All Permissions on the Sharing Details page to select all the permissions.
- Tap the device displayed on the Sharing Details page, and then select permission(s) and tap .
For example, if you select Live View and Remote Playback, the recipient will have the permissions to view live video and play back the video footage of the device.
Tap Finish to finish sharing.

A message about the sharing will appear on the recipient’s Mobile Client. He or she can tap the message, and then accept or reject the shared device.
Optional: Tap the account on the history account list and then tap Delete to delete the recipient’s account and all the sharing information.

Silenced Mode for Devices Shared by Others

You can enable Silenced mode for the devices shared by others if you don’t want to be disturbed by the devices’ alarm notifications. When enabled, all the alarm notifications triggered by the device(s) will be silenced. And you can still check the information of all the silenced alarm notifications from the devices on the notification list.

Enter the Settings page of the device in one of the following ways, and then enable the Silenced mode.

On the device list page, if the page is in the list mode, swipe the device name to the left and tap .
On the device list page, if the page is in thumbnail mode, tap the device name or tap .
On the device’s Live View page, tap and then tap Settings.

Note:

For details about how to enter the Live View page, see Start and Stop Live View.

Start and Stop Live View

Live view shows you the live video getting from cameras. Perform the following task to start and stop live view.

Enter the Live View page to start live view.
- On the device list page, if the device list is displayed in thumbnail mode, tap the device thumbnail to enter the Live View page.
  
  Note:
  
  You can tap or on the device list page to switch between the list mode and the thumbnail mode.
- On the device list page, if the device list is displayed in list mode, and the Floating Live View function is enabled, tap one or more devices to open the floating windows. And then tap the floating window to enter the Live View page.
  Note:
  - For details about enabling or disabling the Floating Live View function, see Floating Live View.
  - Up to 256 cameras can be selected.
- On the device list page, if the device list is displayed in list mode, and the Floating Live View function is disabled, tap the device to enter the Live View page.
- If the Video and Image Encryption function is disabled, the live video will start playing automatically.
- If the Video and Image Encryption function is enabled, you should enter the device verification code before the live video starting playing.
  Note:
  - For details about Video and Image Encryption function, see Set Video and Image Encryption.
  - The default device verification code is usually on the device label. If no verification code found, enter the device verification code you created when enabling Hik-Connect service.
  - The live video from the video intercom device lasts 5 minutes.
  - Up to 6 users can view the live video of a same door station simultaneously. If the upper-limit is reached, other users can only use the audio function of the door station.

Optional: Perform the following operations.

View Full Screen Live Video	Rotate the phone to view live video in full screen mode.
Switch Camera	Swipe the live view page to the left or right to switch camera and view its live video.
Reselect Device for Live View	Tap to go back to the device list. Reselect cameras and then tap OK. Note: You can select up to 256 cameras.
Switch to Playback	Tap > Playback to switch to playback. Note: For details about playback, see Playback.

Stop live view of a camera.
1. Press and hold a window under live view.
2. Drag the window upwards to the appearing at the top of the page.

Hikvision Doorbells Door Stations setup guide

XVR AiD — Fri, 02 Dec 2022 07:08:58 +0000

Hikvision Doorbells Door Stations setup guide

How To: Set Up Your Hikvision Doorbells Via The Hik-Connect App

Here’s how to set up your Hikvision doorbell via the Hik-Connect App.

Load More :

How to Set up a Hikvision DVR System

How to set up a Hikvision Wi-Fi Kit

Hikvision Doorbells Door Stations setup guide

Metal Villa Door Station Specifications

Video / Audio Distributor Specifications

How To Configure Door Station On IVMS-4200

How to Connect Two Indoor Stations to Two button Villa Door Station

SIP2.0 FW INTERCOM SETUP PROCEDURE

Click here to open the PDF.

SIP 2.0 FW STATION EXTENSION SETUP PROCEDURES

Click here to open the PDF.

New Hikvision Password operations all models

XVR AiD — Wed, 10 Aug 2022 19:51:12 +0000

What’s in the content?

How To Set Your Hikvision Password & Security Questions

Purpose of the Guide This guide will show you how to activate your camera, set up your password and set your security questions for Hikvision cameras…

How To Reset A Password By Answering Validation Questions Online Using Internet Explorer

Need more help? If you need help with anything else please check out our other guides or get in contact.

How to retrieve and change the password of Hik-Connect Using Internet Explorer

Need more help? If you need help with anything else please check out our other guides or get in contact.

How To Retrieve and Change The Password Of Hik-Connect account on APP

Need more help? If you need help with anything else please check out our other guides or get in contact.

Creating a Hikvision password reset file in SADP

Purpose of the Guide This guide will show you how to export and email your password reset file, for your Hikvision camera system, to us, so we can assis…

Importing a Hikvision password reset file into SADP

Purpose of the Guide This guide will show you how to import your password reset file into the SADP tool so you can reset your password for Hikvision sec…

How To Set Your Hikvision Password & Security Questions

Purpose of the Guide

This Hikvision Password guide will show you how to activate your camera, set up your password and set your security questions for Hikvision cameras and systems.

Before You Begin

You will need an Windows or Apple Device on which you can install software.

You will also need your camera / recorder plugged into your network / router.

Finally you will need the Hikvision SADP tool which can be downloaded here:

Let’s Get Started

1) Tick the box with the camera / recorder showing the status as “inactive”

2) Make sure you tick the box that say “enable hik-connect”.

3) Type a new password in the top box and then confirm it in the box below.

4) Click “activate”

5) Fill in the verification code as “0247420” then confirm it again.

6) Set your security questions up and click “confirm”

Your camera will now be activated and security questions setup.

How To Reset A Password By Answering Validation Questions Online Using Internet Explorer

How to retrieve and change the password of Hik-Connect Using Internet Explorer

How To Retrieve and Change The Password Of Hik-Connect account on APP

Creating a Hikvision password reset file in SADP

Purpose of the Guide

This guide will show you how to export and email your password reset file, for your Hikvision camera system, to us, so we can assist in resetting your password.

We can only reset your password for you if your equipment has been purchased from us directly.
If your Hikvision equipment has been purchased elsewhere you will need to contact your sub-distributor or Hikvision directly.
When you send the password reset file you will also need to send your order number or original delivery address so we can find your purchase. If you do not send your order number or original delivery address with the password reset file we will not send you the reset file back or reply to your email.

Before You Begin

Finally you will need the Hikvision SADP tool which can be downloaded here (for PC) or here (for Macs). This can not be done on a phone or tablet unfortunately.

Please ensure you leave the SADP programme open until you have received the password reset file back from us. Leave your computer and NVR/DVR powered on and do not unplug any cables.

Make sure your computer and your NVR/DVR are connected to the same network.

Important Information

From 01/08/2019 we now charge a small fee for resetting the password on HikVision equipment. At the present time it is £5 per device that we need to reset. Our policy can be viewed here.

The reason for this is that if you completely forget your password and have not previously used any of the methods we recommend which enable you to reset the password yourself there is a significant amount of work that needs to be completed by us once you send this reset file to us.

Let’s Get Started

1) Open the SADP tool.

2) Select the device which you would like to reset the password for. You can do this by putting a tick in the box:

3) Click on “forgot password“.

4) Click on “export“.

5) You will now need to select a location to export the file to, please select “desktop“.

6) The exported file will now reside on your desktop, it should look like this:

7) Open a new email, and attach the file to the email.

8) Please write in the email subject “Hikvision password reset”, this will ensure we can see it as soon as possible.

9) Then email it to support@hikvision.com. You will need to provide either the original order/invoice number or the original delivery address to find the original purchase with us, otherwise we will not be able to complete the password reset.

Once we have received the file we will aim to send the correct file back to you within an hour however it can take up to 24 hours, and then you can import the file in to SADP to complete the reset process.

Please see how to import the password reset file here.

Importing a Hikvision password reset file into SADP

Purpose of the Guide

This guide will show you how to import your password reset file into the SADP tool so you can reset your password for Hikvision security cameras and CCTV systems.

Please note, we can only password reset Hikvision equipment that was purchased from SpyCameraCCTV. If it is not from us, you will need to contact Hikvision directly, or the suppliers it was purchased from.

https://www.hikvision.com/en/about-us/contact-us/

Before You Begin

Finally you will need the Hikvision SADP tool which can be downloaded here:

Let’s Get Started

1) Select “import file”.

2) Click on the file icon.

3) Select “desktop” on the left hand side, select the file and click open.

4) Write a new password and confirm it.

5) Please make sure to select the Reset Network Cameras’ Passwords otherwise you will have to repeat the process for all of your cameras as well.

Your devices’ passwords will now be reset.

Hik-Connect – XVRAID XVR-DVR-NVR CCTV DESK

Hikvision NVR 5.0 Professional Installation Guide

Hikvision NVR 5.0 Professional Installation Guide

How to Configure Light Settings on Hikvision Cameras

How to find the camera’s light settings in its web interface:​

How do I set my camera to Smart Hybrid mode:​

How do I set my camera to ‘IR only’ mode:​

How to Configure Light Settings on Hikvision Cameras

How do I find my Hikvision device and edit its network settings?

How do I set up events and email or push notifications on my Hikvision camera?

Section 1: Setting up motion detection​

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Section 4: Setting the Arming Schedule for your events​

Section 5: Setting up email & push notifications for your events​

To enable Hik-Connect push notifications:​

How to setup Hikvision IP CCTV System

Part 1: How do I install a Hard Drive in a Hikvision NVR?

Part 2: How do I complete the basic setup of my Hikvision NVR?

How to setup Hikvision IP CCTV System

Part 3: How do I find my Hikvision device and edit its network settings?

Part 4: How do I add a Hikvision device to my NVR?

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Click on other pages for more.

Hikvision Full installation guide

Hikvision Full installation guide

How To basic setup of Hikvision NVR

​How To basic setup of Hikvision NVR

CCTV Super Password Tools

CCTV Super Password

Hikvision AX PRO Configuration Full Setup – Video

Meet the AX PRO Wireless Alarm System

Hikvision AX PRO Unboxing and Configuration Video – Full Setup Video

Hikvision AX Pro – How to configure wireless keypad DS PKA WLM

Hikvision AX PRO How to Invite Owner From Hik Proconnect

How to Add Wireless Detector to AX PRO Wireless Control Panel

How to Configure Automation Device in AX PRO Wireless Control Panel

How to Configure Wireless Repeater in AX PRO Wireless Control Panel

How to Configure Wireless Keypad in AX PRO Wireless Control Panel

How to Reset AX PRO Panel by Reset Button

How to Login AX PRO Wireless Control Panel by Browser

How to Upgrade AX PRO Wireless Control Panel by Browser (HPC Management)

How to Unbind AX PRO Panel Hik-Connect

How to choose devices for the Hikvision AX Pro

How to find the camera’s light settings in its web interface:

How do I set my camera to Smart Hybrid mode:

How do I set my camera to ‘IR only’ mode:

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Section 4: Setting the Arming Schedule for your events

Section 5: Setting up email & push notifications for your events

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How To basic setup of Hikvision NVR