An internet connected device (camera, dvr, NVR) can be configured to be accessed from outside its local
network. Using an IP address allocated by the internet provider, the end user is able to connect to this device.
Internet services for non-enterprise solutions commonly provide a dynamic IP address to its users. The lack of a
static IP address means the user must reconfigure their device connection settings every time a new IP address
is allocated. Managing multiple devices will prove difficult if IP addresses are constantly changing. This issue can
be solved by using a Dynamic domain name System (DDNS) Service. A fixed address is assigned by the DDNS
service provider that can be used to connect to the desired device. The device itself must be configured with the
DDNS credentials so that it may automatically update the service with the newly allocated IP address. Through
this service, devices under dynamic IP addresses can maintain static addresses. Hikvision products support a
number of third party DDNS services in addition to HiDDNS/hik-connect.
Supported Third Party DDNS Services
Third party DDNS service support for Hikvision products consists of both free and subscription based services:
1. No-IP (Free, optional subscription available).
2. DynDNS (Subscription required).
Third party DDNS services may provide different features based on subscription tiers. For example, No-IP's free
subscription requires confirmation of hostnames every 30 days in addition to a limit of 3 hostnames.
Depending on the end user's setup and application, not all subscription tiers may be appropriate.
User interface may not be identical to the instructions shown below depending on the product, firmware
version, and subscription tier. However, the information and settings required to setup third party DDNS
services are similar across all supporting products.