safari – XVRAID XVR-DVR-NVR CCTV DESK

InVidTech Vision Series Setup Guide v1

XVR AiD — Fri, 29 Mar 2024 18:52:52 +0000

InVidTech Vision Series Setup Guide v1, InVid Tech offers a wealth of knowledge and experience in the security industry, providing the latest technology to help our clients stand out from the competition.

InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

How do I access the cameras on my computer?

Go Here, login using with the credentials you used to sign up with. You will see your devices at the top, click ACCESS and it will launch a new tab for that device. This info can also be found by going to our website and downloading it Here

How do I network the unit so it can be viewed remotely?

First you want to make sure you plug the unit into your router. Now on the unit login, then right click on the mouse and go to Menu> System> Network. You can set the IP Address under “TCP/IP”. Once you’ve entered your IT information go to “P2P” across the top. Make sure it is enabled. Below you will see the server address Here. You will go there and create an account then link the unit with your account. See Link below for more detailed instructions. Here

How do I connect a third party camera?

You will need a PC and the manufacturers IP tool to address the camera(s) IP address within the same scheme as the internal NIC of the NVR (172.16.0.x). Now go to the camera management within the NVR, switch the port that the camera(s) are plugged into from PNP to IP address, protocol will be ONVIF, port will be 80 (HTTP port of the camera) and type in the username and password of the camera and it should connect. Some manufacturers require ONVIF to be enabled within the camera before adding to different unit. Please check their website for information on how to enable ONVIF.

Why can’t I use Chrome, Firefox, Edge or Safari to view my device(s)?

Chrome, Firefox, Edge and Safari took away a plugin that was used for ActiveX plugins. This has effected anyone that uses an ActiveX plugin for their devices not just InVid.

Why is my Vision camera not connecting to the NVR?

That may be due to the NVR having the old default password of 123456. Leave the camera plugged into the unit and go to Menu>Camera then click on the “cog” (gear looking icon) next to the port of the camera you are trying to connect. Type in the password “1234567u” for the camera and the camera should then connect.

Why did my device suddenly go offline?

If you are connected to your ISP’s router (Internet Service Provider) occasionally it is possible your ISP is doing a update which can occasionally change your network environment and require a reboot of your router/recorder (Router first then recorder). It is highly recommended that with this device to install your own router to run the recorder to avoid this from happening, however if using your ISP’s router the above stated solution is the fix for it.

How do I Share a device added to my star4live account?

Have the new user create an account Here. Log into the account with your device, click on SHARE, enter in the customers user name or email, choose a “valid to date”, when this date hits the device will no longer be shared, and hit ok. The device will now be found under the Shared Record. This info can also be found by going to our website and downloading it Here

Trying to view devices on IE but can’t download the plugins?

Please ensure you are in fact using Internet Explorer and not Edge. The two have similar icons, Edge is a darker blue lower case “e” whereas Internet Explorer is a lighter blue lower case “e” with a yellow ring going over the top left of the “e”. Also note that on Windows 10 Edge is the default browser, Internet Explorer isn’t on the task bar or the desktop, you can use Cortana and search “Internet Explorer” to launch.

How do I turn On/Off motion function?

Right click on the mouse, go to the menu>alarm>motion. By default motion detection should be enabled. You want to draw the area of where you want motion to be detected and then hit apply down at the bottom.

How can I see video from last week?

To playback video you want to right click on the mouse and the second to last option on the bottom is “Playback”. On your right you will select which cameras you will like to playback, below the camera list select the date in which the video was recorded. Hit the play button down at the bottom and the playback should start.

How do I add a User?

Right click on mouse go to Menu>System>User. Click Add at the bottom. Create the username and password then select permissions you want to grant that user and hit OK.

How do I format my hard drive? Vision Series

Go to Menu, click on Storage, click on Hard Disk, select your disk(s) and click Format (remember, this erases all data on that drive(s)).

Do I need to port forward this device? Vision

If you’re using the P2P which is explained above no port forwarding is required, if you are networking this device to be seen remotely via a WAN IP or DDNS, yes port forwarding is required.

Is there a manual for this device?

Yes, you can find it on our website Here

Where can I check to see if my unit is recording?

The best way is by doing a playback (refer to question above). You can also go into the Menu, select Maintain on your left and Recording across the top.

InVidTech Vision Series Setup Guide v1

How to Setup Vision Email Notification

Learn how to setup email notification on your Vision machine

Step 1: Setting up a GMAIL account.

1. Go to My Account setting page, click on the square and click my account.

2. Click Signing in to Google.

3. Click Allow all less secure apps on

Step 2 – Setting DVR/NVR Configurations

• Setting Up Email Notifications on DVR/NVR

• Go to Menu/System/Network > Email across the top

• Enable “Enable Server Authentication”

• The “Username” and “Password” must be the Gmail login information

• The SMTP Server will be “smtp.gmail.com” and the SMTP Port is “465”, and enable the box for “TLS/SSL”

• Enter the “Sender Name”, this can anything you would like, for example “VN1A-8X8”. The “Sender address” must be the same as your EMAIL address, i.e. travis.parker213@gmail.com

• The “Recipient Name” is the name of the person you will be sending the notifications to. The “Recipient Address” will be the email address of the person the notifications will be sent to, this does not have to be a Gmail address it can be anything you would like

• “Arming Schedule” can be configured to only have emails sent at specific times.

• “Attach Image” is if you would like a Snapshot included within email (must be enabled under camera Trigger Actions, see below)

• Hit the TEST button to make sure you get a successful connection. If not, refer to Gmail account and

• make sure Less Secure Apps is turned On and all information is entered correctly. Once you get a success message hit APPLY to save.

Enabling Motion Detection

• Go to Menu/Alarm/Motion and select Camera at top

• Check off “Enable”, set your sensitivity and set your motion mask as needed

• “Arming Schedule”, this arming schedule is setup for when you want this individual camera to send specific Trigger Actions selected. For instance, emails are sent 24/7 but Camera 1 only sends emails Monday-Thursday between 6am-5pm

• Click on “Trigger Actions” and check off “Send Email” and hit Apply

• Below, click on “Snapshot” and check off the channel number if you have turned on “Attach Picture” in the email setup portion

Hit Apply to save then OK

What is the default password of the Vision devices?

We provide a sticker on the inside of the boxes, whether it’s a DVR Encoder, NVR or IP Camera. The default user name and password could be either “admin/123456” or “admin/1234567u”. Once the change-over is fully complete they will all be “admin/1234567u”

How to Setup Vision P2P Using the QR Code

With P2P QR connection there is no need to set any ports, worry whether or not your uPnP is enabled within your router, do any port forwarding within your router or setup a DDNS name.

• Log into your NVR’s menu (default: admin/123456 or admin/1234567u)

• Right click your mouse and choose Menu/System/Network

• Under TCP/IP make sure “Enable DHCP” is checked off

• Under the P2P menu, check off “Enable P2P” (Device Status will stay offline until account is register and device scanned)

• On a computer, go to www.star4live.com and register an account (click Sign Up).

• Once you have registered, download the mobile app Vision InVid on your mobile phone

• Hit the menu button (three lines) in the top left hand corner, and choose Devices

• Hit the plus sign ( + ) in the top right hand corner and choose Scan

• Scan your barcode, then enter in a “name/nickname” for your device

• Hit the Save button (floppy disk icon) in the top right hand corner

• Go back to your NVR (Menu/System/Network/P2P) and you will now see your Device Status is “Online”

Not connected? Here are some things to check

1.Make sure the physical connection between NVR and switch/router is made, and the cable is good(see if green link light is lit under LAN port)

2.DHCP may be turned Off within your router, you may need to disable in NVR and manually input your IP Address, Subnet Mask, Default Gateway and your DNS Servers (8.8.8.8 & 8.8.4.4)

3.Can you connect to the device via the LAN IP, whether it’s the DHCP address or the address you manually gave it (because DHCP was disabled) via the Internet Explorer to ensure it has network connectivity

4.Was the P2P definitely “enable” and saved, check back (Menu/System/Network/P2P)

5.Can you successfully login to your Star4Live account (www.star4live.com) to make sure the registration was a success

6.If all else fails, you can always reach out to the InVid Tech technical Support Team

Viewing your Vision Device Online or from Mobile App

Viewing from your Web Browser (Internet Explorer):

• Go to www.star4live.com

• Login using your email address or user name as well as your account password (case sensitive)

• You will see your device(s) that are added to your account. Click the “Access” button and it will open a new tab bringing you to the

• Live View of that device.

• Please note, you can only add a device to one account. If you have multiple devices in your account and do not wish to share that login information, have your customer create their own account, then “share” that device to their account “email” used to register. When they log in, they will only see the device you choose to share with them.

Viewing from your InVid Vision mobile app:

• Open your mobile app and hit the menu button in the top left hand corner

• Choose “Live View”

• Hit the Camera Icon in the top right hand corner

• Select your device, then hit “Start Live View”

Is my unit up to date with its firmware?

To find out if the unit is up to date Locally, you want to go to the Menu, select Maintain on your left then Upgrade. Now select “Upgrade by Cloud” (across the top) then hit “Check” in bottom right had corner. To find out if the unit is up to date Remotely, you want to go to Setup, then Maintenance then Maintenance again and hit “Check New Version”. If it is the latest firmware it will say “The current version is already the latest.” If it is not up to date then you will be prompted to upgrade, which will download the file from the cloud, upgrade and restart your NVR.

How do you check to see if an upgrade is available for the Vision NVR?

Is it possible to reset a password for a device?

Yes please contact our Tech Support, 631-388-5700.We will need the devices FULL serial number, you can do this at the main monitor or from the web interface.

How do I access the cameras on my phone?

Once you have downloaded the VISION app from the App Store or Google Play store, sign in with your login credentials used when creating your star4live account.Hit the camera icon in the top right hand corner and you will see a list of all devices added to your account.Choose the device youd like to access and hit “Start Live View” at the bottom of the screen. This info can also be found by going to our website and downloading it Here

Where do I download the APP?

-The app can be found at either the app store for an Apple device, or the Google Play store for an Android Device, you want to search “Paramont CMS”. This info can also be found by going to our website and downloading it Here

What App do I use for my phone?

InVid Vision

How do I view my device(s) on my Mac?

The current work-around is to install the appropriate CMS software which will allow you to watch live and playback your device(s). You can download the CMS software(s) off our website Here.

LaView DVR User Guide

XVR AiD — Tue, 09 Jan 2024 14:57:41 +0000

LaView DVR User Guide, Your safe heaven deserves the best, and no one should ever fear being in or out of their own property at any time of the day. Take control by installing this all-advanced crystal clear ultra HD 4K surveillance system in your home.

Specification Sheet – NVR – LV-N9508Q8E

Specification Sheet – Camera – LV-PBK80804C

Quick Start Guide – NVR – LV-N9508Q8E

User Guide – NVR – LV-N9508Q8E

Firmware – NVR – LV-N9608C8E LV-N9616D6E v3.5.31

Client – LaView Net Client for Windows

Client – LaView Net Client for Mac

Video Player – VSPlayer for Windows

Video Player – VSPlayer for Mac

IP Portal – IP Search Portal (SADP) for Windows

Plugin – Web Component for Safari / Mac

Technical Support Articles

How do I connect my TVI system to my phone app?

Please follow these steps to setup your mobile device. You can watch the YouTube videos and follow along or follow the instructions bellow.

IPhone:

https://www.youtube.com/watch?v=zshaTac0ka8

Android:

https://www.youtube.com/watch?v=G1DtkrYLIas

LaView NET app:

1.Open the LaView NET app. In the menu tap LaView P2P.

2.In LaView P2P click Register.

3.Enter email address and verification picture. Tap get verification code. Email with verification code will be sent to registered email. Create username and password after entering code.

4.Login using email/username and password. Enable “Auto-login”.

5.Tap the (+) icon to add a device to the account.

6.Scan the QR code on top of the system.

7.Tap the (+) symbol to add your system.

8.Enter the verification code located on the side or back of the system. Also found under Maintenance>System Info.

9.Tap on the newly added device.

10.Press “Start Live View” and be sure to enjoy your system.

*If using 4G/LTE with bad signal, you may not obtain a picture. Attempt using a strong signal.

LaView DVR User Guide

How do I download videos off my TVI System?

To download video footage you’ll need a flash inserted into one of the USB ports on the system. Then go to Main Menu>Export>Normal. Once in the exporting page, you’ll need to select the channel the video was recorded on along with the starting time and end time to search for footage.

Then click on “Search” at the bottom and you’ll have some video previews show up. You can select any of the previews and play it on the top right hand side. When you know what files you’ll need check mark the box on the upper left hand corner of the preview window and click on “Export” at the bottom. Once the export is done, you’ll now have all the files on your flash drive.

How do I format my HDD?

To format your HDD you’ll need to go to the Main Menu>HDD>General. Once in the HDD menu, check mark the box to the left-hand side of the HDD information. Then click on “Format” or “Int” at the bottom. Please note this will delete all information off the HDD.

How do I playback my recordings?

To playback videos go to Main Menu>Playback>Normal. In that section choose your camera(s) on the right-hand side. Then double click any of the days on the calendar with either a dark blue or red on them. This should automatically start playback for that day. Use the bar at the bottom to jump to a specific time during that day.

I have everything plugged in, but all I see on my screen is “No Video”

The system should automatically pick up cameras once they are connected and have power. Be sure to check the power source for the cameras. If the power is connected correctly there may not be enough power be supplied. Cup your hands over the lens and if the IR lights turn on, then the camera has enough power. If not, you may need to try a different outlet for the cameras.

I’m having issues connecting my DVR to my phone.

Possible Fixes:

1.Please go to Menu-Configuration-Network and under the General tab make sure enable DHCP is selected, if it is not enabled then select enable and apply. If you had to enable it, restart the NVR and try the P2P setup again.

2.If you are still having issues, make sure DDNS is NOT enabled(unchecked). If DDNS is checked, uncheck it and apply then go back to Platform Access and disable P2P and apply. Once both are disabled, do a power cycle and reboot the unit. After the unit restarts enable P2P again, and do another power cycle.

3.Go to Extranet Access, Platform Access or DDNS and make sure LaView P2P is selected then apply, also make sure “Enable Stream Encryption” is disabled.

4. If none of these work, then it could be a network issue. Try to restart your modem/router by unplugging it for about 45 seconds. Plug it back in and restart the NVR, then try to reconnect your system to the P2P account.

How do I find my system’s IP address?

To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually it’s a bad ethernet cable or the cable is not plugged in properly to either the DVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

Which mobile app do I need?

-If you have DVR starting from LV-N52xxxx please download “LaView Patrol”

-If you have DVR starting from LV-N9xxxx, LV-D11xxxx, LV-D21xxx, or LV-T94xxxx, please download “LaView Net”

-If you have DVR starting from LV-D04xxxx, or LV-D51xxxx please download “LaView Mobile”

My system keeps rebooting every few minutes. – LV-T93 units Only

You’ll need to upgrade the systems firmware to fix this issue. Try to upgrade the firmware immediately after the system has restarted to avoid a potential reboot during the upgrade process. Please follow the instructions below to do this.

Please download the firmware here: https://www.dropbox.com/s/yf6thpfyx04ag33/digicap.dav?dl=0

Once you have that file, put it on a flash drive and connect the flash drive to the DVR. Go to Main Menu>Maintenance>Upgrade and click on the Digicap file, then upgrade at the bottom. Once this is complete the system will reboot, and you’ll have the new firmware.

How do I find my system’s IP address?

I need to reset my password – LV-D04xxxxx

Please email us at info@laviewusa.com to reset the password for this system. In the email please mention you need a password reset along with the model number and date that displays on the main view of the system. A technician will reply with some instructions and a temporary password for your system.

How do I back up files off my DVR? – LV-D04xxxxx

To backup files on your DVR connect the USB drive to the USB port then go to Main Menu-Storage-Backup-Select USB device-Backup-Select “AVI”-Choose Start & End Time-Add-Select File-Start. Once the file has been backed up to the device please disconnect the USB drive.

How Do I set up recording on my DVR? – LV-D04xxxxx

Instructions:

1.Right click on the camera screen and left click on “Record” make sure the system is setup for Schedule.

2. Go to Main Menu>Configuration>Record>Record Plan>SET>Select period 1 for Normal(Continuous) or MD (Motion Detection) and then check the Select All box to copy the settings to the rest of the week. Click Apply then OK. If you’d like to set up a different schedule for each day, set the record plan for specific days individually.

3. Click the “Copy” button in the Record Plan section to copy the settings to all the other camera channels, press Apply and then Ok. All channels will have the same color scheme if this is done correctly.

How do I connect my DVR to my cell phone? – LV-D04xxxxx

Please use our point to point service. To get the P2P service working on the DVR go to Main Menu- Configuration- Network- make sure DHCP is checked (if not please check then click app. to apply). Then go to P2P under network and make sure that state says online (For model LV-KDT0808B7W go to Advanced-P2P service).

If it says the DVR is offline please check the Ethernet cable. Once P2P is confirmed online we will move to the LaView Mobile app that you can download from the Play Store or App Store. In LaView Mobile we will add a device with the “+ Device” then enter the Device ID and password shown in the P2P area. Make sure to save on the top right. Once you have your new device click on it then select 4 cameras and click the Play button. Live View should now start.

Please download the LaView Mobile app. Use the links below.

Android:
https://play.google.com/store/apps/details?id=com.vss.laview&hl=en

Apple IOS:
https://itunes.apple.com/us/app/laview-mobile/id955357794?mt=8

For the Ipad use the HD version, this is for tablet use.
https://itunes.apple.com/us/app/laview-mobile-hd/id972423374?mt=8

LaView Mobile P2P Set Up
Note: The setup was done with an Android phone. The iPhone setup process is almost identical.

1.Please open the LaView Mobile app.

2. Click on the “+ Device” option.

3. Go to DVR, Main Menu>Configuration>Network>P2P then scan QR code or manually enter Device ID and password.

4. Press the “Save” button to be taken to the device list.

5. Select Device and select cameras. Press “Play” for Android or “Live” for iPhone to start live view.

Latest Amcrest Firmware All Model

XVR AiD — Sun, 01 May 2022 09:01:43 +0000

Latest Amcrest Firmware All Model Browse all firmware. Note: After a firmware update, it is recommended to Restore to Default Settings on the device. If you prefer to not permanently lose your device settings, we recommend exporting your settings prior to the update, please follow this link for more information on this process.
https://amcrest.com/export/

How To Upgrade Firmware

If you are operating on an older or substandard version of firmware it can cause numerous security and other issues inside the camera. To access and download the most current firmware file for your device visit amcrest.com/firmware

Load More : Password Reset Process For Amcrest DVR XVR NVR

To begin the upgrade procedure, follow the step by step guide provided below:

Note: Firmware updates can not be done through any of our apps like Amcrest view. You can verify if your firmware is up to date by clicking the “Check Version” button. If no firmware upgrades are present, no further action is required.

Step 1: To begin, access your camera’s web UI via a laptop or PC. For more information on how to access the web UI for your device, click here

Step 2: In the web UI, please go to, Setup>>System>>Upgrade.

Step 3: Located the file (.bin) you just downloaded from the firmware downloads page. You can search for the file by pressing the “Browse” button.

The file (.bin) will be downloaded to the designated folder path set by the user.

Step 4: Once your firmware has been loaded into the web UI, press “Upgrade” to start the upgrade process.

Note: Once the firmware process is complete your device will being to automatically reboot.

The reboot process duration varies from camera to camera, however, once your camera is back online you can access the camera’s web UI.

How To Import/Export Camera Configurations In The Web UI.

Use the import/export feature to set configurations you have previously saved on a camera. This facilitates inputting your customized configurations instead of manually saving each setting again. This practical feature can be used when your device has been restored to its default settings due to an upgraded firmware or conducting a hard reset, or when you would like to apply your configurations to a new Amcrest IP camera.

IMPORTANT NOTE: Always export your camera configurations first before upgrading the firmware, conducting a hard reset, or any other process that will cause your device to reset to the default settings. This process will only function correctly when the exporting step is done first as importing first will result in losing your configuration settings.

In order to export and then import your camera’s settings, please follow the below steps:

Export Your Camera’s Configuration Settings:

1. Access the Web UI for your camera via Internet Explorer or Safari, then click on Setup button located on the top right corner of the screen.

2. Next, on the left-hand panel, click on the System tab.

3. Then, select the sub-category, Import/Export:

4. In order to export the current camera configuration, click on the export button as seen below:

5. Select a folder on your computer to save the Deviceconfig.backup file. Click on the save button when finished.

6. Please wait a moment for the backup to complete. To ensure if the configurations have been exported successfully, your computer’s file path will appear above the import/export buttons when finished.

Importing a Saved File with Your Camera Configurations:

1. Access the Web UI for your camera via Internet Explorer or Safari, then click on Setup button located on the top right corner of the screen.

2. Next, on the left-hand panel, click on the System tab.

3. Then, select the sub-category, Import/Export:

4. In order to import your camera configurations, click on the import button as seen below:

5. A new window will open.

6. Locate the Deviceconfig.backup file you previously exported and click on the open button.

7. A please wait sign will appear on the web UI during the import process. Please wait 4-5 minutes for the camera to reboot and import the saved configurations.

One the sign disappears, your saved configurations have now been imported and set to your device.

How to view the Live Video and Playback for my NVR?

XVR AiD — Wed, 02 Mar 2022 18:22:17 +0000

Q:How to view the Live Video and Playback for my Network Video Recorder?

A:NOTES: * Applies to devices using firmware version 2.0 and above. If you are not using the latest firmware version please upgrade the firmware.* Please make sure you are using the latest version of Java. If you are unsure on what version you are current running, please visit www.java.com/verify *

Plese select your browser:

Using IE
Step 1: To view the LIVE VIDEO and PLAYBACK, please make sure to install the Microsoft Visual C++ 2005 SP1 Redistributable Package. The file can be located on the included CD, at http://www.microsoft.com/en-us/download/details.aspx?id=5638, or by clicking on the “Download from Microsoft Web Site” on the Warning pop up message
Step 2: Make sure to allow all add-ons to properly view the LIVE VIDEO and PLAYBACK.

Using Firefox [Back to Top]

Step 1: To view the LIVE VIEW and PLAYBACK, please make sure to download/install the latest version of Java.

Step 2: Click the “Activate Java Platform SE 7 U.” link or click the block icon to the left of the address bar

Step 3: Click to Allow Now or Allow and Remember

Step 4: Run the Java application.

Step 5: Allow the security warning popup.

Step 6: You should now be able to see the LIVE VIEW or PLAYBACK

Using Chrome [Back to Top]

Step 1: To view the LIVE VIDEO and PLAYBACK, please make sure to download/install the latest version of Java.

Step 2: Right click the viewing area, and Run this plug-in

Step 3: Or click the icon on the far right hand corner of the address bar to Always allow plug-ins to on X.X.X.X

Step 4: Run the Java application

Step 5: Allow the security warning popup.

Step 6: You should now be able to see the LIVE VIDEO or PLAYBACK

Using Safari [Back to Top]

Step 1: To view the LIVE VIDEO and PLAYBACK, please make sure to download/install the latest version of Java.

Click on the Java blocked for this website

Step 2: Trust to run this plug-in.

Step 3: Run the Java application

Step 4: If you get an error message on the bottom of the LIVE VIDEO, such as the picture below in the red box, continue on to Step 5 to 10.

Step 5: Go into Safari’s Preferences…

Step 6: Click on the Security button. Make sure Internet plug-ins: is check marked, and click on Manage Website Settings…

Step 7: In the Java plug-in section. Under Currently Open Websites, you should see the IP address of the DNR. On the drop menu, set to Run in Unsafe Mode.

Step 8: Trust to run the website in unsafe mode

Step 9: Allow the Java application

Step 10: We should now be able to view the LIVE VIDEO or PLAYBACK