NVR password – XVRAID XVR-DVR-NVR CCTV DESK

FLIR Cloud PC-NVR installation and setup

XVR AiD — Mon, 12 Aug 2024 18:33:51 +0000

FLIR PC-NVR is software bundled with the FLIR Cloud Client software download. It is a completely separate software, and one does not require the other to function.

FLIR PC-NVR turns the computer into an NVR and will use your hard disk drive (HDD) on your PC to store recorded video.

IMPORTANT: If you install PC-NVR and want to remove it afterwards, you must uninstall FLIR Cloud Client software entirely and re-install it with the PC-NVR option not selected. Uninstalling FLIR Cloud Client will require the administrator password. If you do not have this password, you must contact technical support for assistance in recovering your password.

The following instructions require you to access your system using the FLIR Cloud Client software and a PC.

REMINDER: FLIR PC-NVR can be installed while installing FLIR Cloud Client. However, if it is not initially installed, FLIR Cloud will need to be uninstalled and re-installed to install FLIR PC-NVR at a later date.

Prerequisites:

• Ensure FLIR Cloud Client software and FLIR PC-NVR are downloaded on your PC.

• Record the device ID and IP address of the camera or DVR / NVR system you want to add to PC-NVR.

◦ Accessing system information on your ECO Series DVR

◦ Accessing system information on your LHV / LNR Series DVR / NVR

• Ensure your PC is connected to the same network as your DVR / NVR system.

• Manually add your camera or DVR / NVR system to FLIR Cloud Client software

To add a channel from the DVR / NVR in FLIR PC-NVR:

1.Launch FLIR Cloud Client software on your computer, then click PC-NVR.

2.Click the Plus icon () to open the Add Channel window.

3.Enter the device ID or IP address of the system you want to add.

4.Select the channel you want to add using the checkbox, then click Import.

Once you have added the channel, you can configure your hard disk drive (HDD) settings for your PC.

To configure your HDD settings:

• Click PC-NVR > Disk Management, then configure the following:

◦ When disk is full: Select Stop Recording or Overwrite.

CAUTION: Overwrite will save recorded video over the oldest saved files when your hard drive is full.

◦ Allocate: Enter hard drive space you would like FLIR PC-NVR to use.

TIP: FLIR PC-NVR is compatible with an external USB HDD.

FLIR Cloud PC-NVR installation and setup

You can set a recording schedule for each connected camera in FLIR PC-NVR.

To set a recording schedule for a camera:

1.Click Record Plan.

2.Select the channel you want to set a recording schedule for.

3.Select Continuous, Motion, or Alarm, then click and drag in the timeline of each day to customize the recording schedule.

◦ Continuous: Your camera will record continuously.

◦ Motion: Your camera will record when it detects motion.

◦ Alarm: Your camera will alert you when it detects motion.

TIP: Setting a recording schedule in FLIR PC-NVR does not affect the recording schedule set on your DVR / NVR system.

Your PC-NVR will behave as a virtual NVR system and save your recorded video to your PC. FLIR PC-NVR shows in the Device list and behaves like any other DVR / NVR system in the FLIR Cloud Client software.

1.Adding your DVR / NVR using IP address

Your LHV / LNR Series DVR / NVR system can be manually added to the FLIR Cloud Client software by entering the system IP address.

Prerequisites:

• Download and install the FLIR Cloud Client software

• Ensure you have the IP address of your LHV / LNR Series DVR / NVR system.

• The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac. The instructions below are shown using a Windows 10 operating system.

To manually add the LHV / LNR Series DVR / NVR using an IP address:

1.Launch FLIR Cloud Client software on your computer to open the Login window.

2.Enter your login information. Refer to your user manual for your default Username and Password.

3.Click Login to open the Home window.

4.Click the Devices icon () to open the Devices tab.

5.Click Manual Add on the bottom-left corner to open the Manual Add window.

6.In the Manual Add window, enter the following information:

◦ Device Name: Enter the Device Name of your choice to identify the DVR / NVR.

◦ IP/Domain Name: Ensure the IP/Domain checkbox is checked to enable connection using the IP address. Enter the IP address of the DVR / NVR.

◦ Client Port: Enter the Client Port value (default: 35000).

◦ User Name: Enter the DVR / NVR User Name.

◦ Password: Enter the DVR / NVR Password.

7.Click Add to connect the DVR / NVR. The connection may take a few minutes.

1.Adding your DVR / NVR using Device ID

Your DVR / NVR can be manually added to the FLIR Cloud Client software by entering the device ID. FLIR Cloud Client software is available for download on PC / Mac. Click here for more information on locating software downloads.

Prerequisite:

• The following instructions require you to access your system using the FLIR Cloud Client software and a PC / Mac. The instructions below are shown using a Windows 10 operating system.

To manually add the DVR / NVR using a device ID:

1.Launch FLIR Cloud Client software on your computer.

2.Enter your login information. Refer to your user manual for your default Username and Password if needed.

3.Click Login to open the Home window.

4.Click the Devices icon () to open the Devices tab.

5.Click Manual Add on the bottom-left corner to open the Manual Add window.

6.In the Manual Add window, enter the following:

◦ Device Name: Enter the Device Name of your choice to identify the DVR / NVR.

◦ Device ID: Enter the device ID or scan the QR code located on the top of the DVR / NVR.

◦ Client Port: Enter the Client Port value (default: 35000).

◦ User Name: Enter the DVR / NVR User Name. Refer to your user manual for your default Username if needed.

◦ Password: Enter the DVR / NVR Password. Refer to your user manual for your default Password if needed.

7.Click Add to connect your DVR / NVR. The connection may take a few minutes.

8.Click Home, and then double-click Default Group to load your connected cameras.

If you are not able to connect to your DVR / NVR using the device ID on the same network, you may be experiencing a NAT Loopback issue. Routers recognize and connect to DVR / NVR via IP address. To connect your system from the same network, use the IP address of the DVR / NVR. Click here for details on using the IP address to manually connect your DVR / NVR.

Camius devices troubleshooting

XVR AiD — Tue, 30 Jan 2024 14:22:31 +0000

Camius, a leading provider of surveillance and security solutions, has announced the launch of its new knowledge base that is designed to provide customers with a comprehensive resource for frequently asked questions. The knowledge base will feature many articles, how-to guides, tutorials, instructional videos, IP, Analog and Wireless security cameras, surveillance NVR network video recorders) and DVR (digital video recorders) manuals to help customers better understand and utilize Camius products.

Is the fan noise on my DVR NVR recorder normal?

Q- Is the fan noise on my recorder normal?

A- Digital or network Vide Recorder’s fan is comparable to one in a mini PC, and the sound coming out of the vent that you may hear is a sign of a DVR that’s working well.

The working fan indicates that the trapped heat is being dissipated, and the DVR can record 24/7 on the hard drive, and without this cooling mechanism, the DVR and hard drive’s life span will be shortened.

How to add IP Camera to Camius DVR (Advanced Security XVR)

Camius Trivault DVR recorders are designed to support analog security cameras via coaxial wiring and IP cameras over the Network. To add an IP camera to Camius DVR, you’d need to add PoE cameras to your local Network. Then, connect a regular network or PoE switch to the LAN port of the Camius DVR. Based on the example of a Camius 16-channel DVR, the connecting diagram illustrates this process. This system allows users to quickly and seamlessly integrate analog and IP cameras, providing greater flexibility in security camera selection.

If you are not using a PoE (power-over-ethernet) switch or a PoE injector, you can power the IP camera by connecting a UL-listed 12VDC-2AMP power supply to the DC plug on the camera and an ethernet cable between the IP camera and the router or switch on your local network.

• 12V power supply

• 60 ft Cat5e ethernet cable

• 100 ft cat5e ethernet cable

Camius TRIVAULT4K2168R Connection Diagram

Camius TRIVAULT4K184R, TRIVAULT4K184R2 Connection Diagram

Navigate to the DVR’s Menu >> System >> General >> Mode >> Set to XVR and Apply.

Wait 1 to 2 minutes for the surveillance DVR to reboot in a hybrid XVR mode. This switch will reset the Configuration and Password.

There are a few ways to add IP cameras to the DVR, and we will describe them below.

Adding IP Cameras in the Start Wizard

While in the Start Wizard, navigate to the Network>> Date/Time >> IP Cameras.

Click the Search button to add compatible IP cameras on your local Network. Next, select the IP camera(s) you want to add, and then click the arrow icon to add them to the DVR, followed by the Next button.

Select the suitable Protocol from the dropdown (Private is for Camius IP cameras), enter the IP camera(s) credentials (User Name and Password), and click Add. Green status indicates a successful connection; grey status could show a password or network error.

Adding an IP camera while in the DVR’s Setup Menu

If you add IP cameras to DVR’s menu, navigate to Channel >> IP Channels.

Select the IP camera you wish to add, click the ‘Add‘ tab or use a plus button.

The ‘Add IP camera‘ window will pop up with IP camera details.

• In the Alias name, you can set the IP camera name as you’d like to see, e.g., you can change it to ‘Front Door,’ which will be reflected in the Camius View app and push notifications.

• Select the Protocol of the IP camera from the dropdown menu (Private is used for Camius IP cameras)

• Enter the Password. Please note if the Camius IP camera’s Activate State shows ‘Activated,’ it means the IP camera has a set password. Inactivated Camius IP cameras do not have a set password. If you forgot your IP camera’s password, you could reset it using a reset button following this guide.

• Select the channel number you wish to display and click the Add button.

How to add IP Camera to Camius DVR (Advanced Security XVR) 21

Once the IP camera is added to the DVR, it will appear under the IP channel list. The green state means the camera has been added successfully. A grey color state means the IP camera needs attention, and when you click on the state icon, it will indicate if the error is caused by a wrong IP camera username/password or if it has a network issue.

To avoid network issues, make sure that your camera, DVR, and router are on the same IP address segment, e.g.

•

• Your IP camera has the IP address 192.168.254.2

• Then your router and DVR must have IP addresses starting with 192.168.254.x

• You can also set the subnet mask to 255.255.255.0

How to add IP Camera to Camius DVR (Advanced Security XVR) 22

Using the Camius XVR system, users can quickly and seamlessly integrate analog and IP cameras, providing greater flexibility in security camera selection. In addition, Camius Hybrid 8-Channel DVR recorders support up to 12 and 16-channel DVRs and up to 24 HD cameras, making a scalable solution for residential and commercial surveillance needs.

It is important to note that the cameras’ quality will significantly impact the system’s overall performance and effectiveness. Of course, high-quality cameras will provide better images, enabling more effective monitoring and surveillance, but also, Camius IP cameras offer intelligent motion, sound, and AI detection. Other manufacturers’ IP cameras are usually limited to basic video motion detection.

How to install a hard drive in a Camius DVR or NVR?

Installing a hard drive in a DVR (digital video recorder) or an NVR (network video recorder) (DVR NVR for short) is a relatively straightforward process. Still, it is essential to follow the steps carefully to ensure proper installation and prevent damage to the equipment. Here is a step-by-step guide on how to install a hard drive in your surveillance DVR or NVR recorder.

Camius network and hybrid digital video recorders accept 3.5″ and 2.5″ SSD internal hard drive disks. While 8 channel DVR and NVR recorders accept a single hard drive up to 10 TB in capacity, 16-channel DVR and NVR recording, along with 32-channel NVR will support a 14TB hard drive on each SATA port.

Visit this link to see the tested and recommended hard drives, CLICK HERE

1 – Gather Tools and Equipment

You will need a Phillips head screwdriver, the hard drive you want to install, and any necessary screws (when you order a DVR or NVR from Camius without a pre-installed hard drive, the product box will include a set of screws for the hard drive disk installation).

2 – IMPORTANT: Make sure your DVR / NVR is unplugged and powered off

3 – Removing the Top Cover or the Video Recorder

Remove any screws from the Recorder’s top cover (chassis) using a Philips head screwdriver. Carefully remove the top chassis and set it aside (picture 1)

Picture 1 – 8 channel DVR

4 – Insert the Hard Drive

Place the hard drive into the hard drive bay, ensuring the drive is oriented correctly and appropriately seated.

5 – Connect the SATA Data and Power Cables

Connect the Data and Power cables to the two hard disk drives and place the hard disk drives on the video recorder’s case. The Data cable connects the hard drive to the DVR NVR’s motherboard. Locate the SATA port on the DVR’s motherboard and connect one end of the SATA cable to it. Then, connect the other end of the cable to the hard drive. The SATA Power cable provides power to the hard drive. Locate the SATA Power cable and connect one end to the hard drive and another to the Power Supply (pictures 2 and 3)

Picture 2 – Power and Data Cables on the Hard Drive

Picture 3 – Power and Data Cables on the DVR or NVR recorder’s board

Read Also : LaView NVR setup and user guide

6 – Secure the hard drive with srews

Carefully flip the video recorder case and secure the hard disk drives to the recorder with the four (4) screws if it is one SATA HDD (pictures 4 and 5) and eight (8) screws for the 2 SATA HDDs (picture 6)

Picture 4 – DVR with one internal SATA bay

Picture 5 – DVR with one internal SATA bay

Picture 6 – NVR with two internal SATA bays

7 – Return the DVR NVR top cover

Place the top cover on the DVR NVR and secure it with the screws (picture 7)

Picture 7 – DVR with one internal SATA bay

8 – Power on the DVR NVR

Power on the DVR NVR and allow it to boot up completely. If the hard drive was installed correctly and is in working condition, it should be recognized by the DVR and ready for use. Remember to format the hard drive (here is the guide on how to format the hard drive). Ensure that you use the power supply with the Camius video recorder.

IMPORTANT: Some users may find an issue when the hard drive is not recognized or not showing on the DVR. One of the primary reasons could be a wrong or defective recorder’s power supply.

That’s it! Your DVR NVR should now have a new hard drive installed, allowing it to store more video footage. Follow these steps carefully and seek additional assistance if you encounter any difficulties.

How to adjust my DVR NVR monitor resolution?

Camius video surveillance DVR NVR camera recorders have HDMI and VGA video output to live video feed on your monitor.

VGA output supports a max resolution of 1080p, while the HDMI video output 4K video resolution. So if the monitor you use with the Camius DVR or NVR recorder is capable of 4K and the camera, you can view live videos in 4K.

TRIVAULT4K2168R

How to adjust my DVR NVR monitor resolution? 19

IPVAULT1128PR

Two ways to adjust the DVR NVR monitor resolution

You can adjust the DVR NVR monitor resolution in the Wizard Setup mode or by navigating to Setup >> System >> General >> Output Configuration.

While in ‘Wizard Setup’ mode, choose an output resolution that matches your monitor. The DVR should adjust the output resolution automatically to match the best resolution of your monitor at the system startup.

Please note that some legacy monitors could fail to communicate their acceptable resolution. In this case, please manually plug the video surveillance DVR into a newer monitor and change the resolution to the lowest setting, then save and plug the older monitor back to see if it’s supported.

After completing the Start Wizard, you can further adjust the Display Output Resolution using the following Menu Path: Setup – System – General – Output Configuration.

Select the output resolution suitable for your TV/Monitor. 1080P(1920 x 1080) will suit most monitors. If your DVR supports 4K output resolution, you can select either 2K (2560 x 1440) or 4K (3840 x 2160) to take advantage of the higher resolution that your 4K TV provides.

You can also adjust the size & position of the display screen to match your monitor/TV by using the ‘Scale and Offset’ feature; click the tab ‘Setup,’ which allows you to:

•

• Scale is to adjust the size of the displayed screen by scale.

•

• X Offset is to move the displayed screen to the left or right.

•

• Y Offset is to move the displayed screen up or down.

Click once or long-press the left button of your mouse on the arrow to adjust the size and position, or you can scroll the supplied USB mouse’s wheel to adjust. Click the right button of your mouse to exit, and click Apply to save your modifications.

How to reset the DVR and NVR video recorder to default factory settings

To reset DVR or NVR to default settings, navigate to the left bottom of the screen to the main menu. Select Setup >> System >> Maintenance >> Load Default

Here you can select the setting you wish to set to default. If you do not wish to reset the password, do not check the System boxes. Please note Load Default settings do not format your hard drive.

You’d need to enter the system password in the Authentication pop-up window (picture 1), which will lead to restarting your recorder (picture 2).

Picture 1

Picture 2

Navigate to Setup >> System >> Maintenance >> Reset Settings (Picture 3), where you can not select settings to reset so that it will reset your system completely, including the login credentials. You can choose ‘Format HDD‘ if you wish to format your hard drive, leading to erasing any recorded footage.

Picture 3

How to change your DVR and NVR password and add a user

You can update the ‘admin’ password by clicking the ‘User Edit’ button. You will need the admin’s current password to authenticate the new password.

Camius NVR and DVR recorder have an advanced user management feature to add multiple users to the system and control their permissions. System administration (admin) can add users, edit their permissions and delete them.

Navigate to the Main Menu in the bottom left corner, select System >> Multi-User (picture 1)

Picture 1

How to add a user to Camius NVR or DVR recorder 15

Click on the Edit icon in the User Edit column and select ‘Enable‘ in the User Enable tab. You can change the User Name or keep it as ‘user1‘. Create the new user password, confirm it, and click on the ‘Save‘ tab (pictures 2 and 3)

Picture 2

Picture 3

Then click the gear icon in the last Permission column to open the User Permission dialogue. Select (tick checkbox) the permissions you wish to grant to the new user. Click Save (picture 4)

Picture 4

How to troubleshoot if my DVR is not powering on?

If you’re having trouble with your DVR not powering on, here are some recommended troubleshooting steps:

Step 1 – Check the LEDs on the front panel, a steady green LED (PWR) means your DVR is powered on normally, and a blinking red LED (HDD) means ongoing recording on the hard drive.

8 channel DVR

16 channel DVR

Step 2 – Check the sounds coming out of your recorder. A faint fan sound and a faint hard drive sound are normal, and a click sound when you plug in the DC connector and turn on the switch is typical.

Step 3 – If you have the green LED on but no output on the monitor, follow these steps:

• Replace your monitor/TV with another (newer preferred) monitor, and change the HDMI cable.

• Remove the hard drive (while the DVR is powered off)

• Disconnect all wires except the power, HDMI, and mouse, and then power-cycle the recorder.

• Once your recorder starts normally, plug your cameras back in.

• If one of the camera cables resulted in powering down the recorder, unplug it and check the power supply on the camera in question.

Step 4 – Check the power outlet and the power supply unit of the DVR. If the power supply doesn’t have any LED indicator or the LED light is very faint and not bright green, and there is no fan sound coming from the DVR, the power supply may need replacement. If your DVR has running hardware warranty, please contact us. If the DVR is covered with warranty, you can order a new power supply on Camius site.

Why can’t I access my Camius IP cameras, DVR, and NVR on my Camius View app?

If you can not access your Camius IP cameras, DVR (digital video recorder), or NVR (network video recorder) on the Camius View smartphone app, please check the below:

1 – Check if you are using the latest version of the Camius View app

On the App’s ‘Devices‘ page, make sure your recorder is added using P2P (ID) instead of IP (IP Address), and if in doubt, delete it and add it again.

In the Media Port, make sure to enter the right port number:

• Use port 80 for R-series recorders and IP cameras

• Port 9000 for the non-R series is required

2 – Make sure you’re connected to a reliable network on your phone

3 – Check if your Camius IP camera or recorder is connected correctly to the LAN (Local network).

• Camius devices are picked up by the Camius Device Search Tool, Camius View app, and VMS software.

• Go through the following steps to make sure your Camius device (IP camera, DVR or NVR) is connected to the network: Camius Device and PC you are using must have the same first three segments of the IP address

• Install the Camius device config tool to search for any Camius device

• Here is the link to download and install the Device Search Tool for Windows PC or Mac computer).

• Once you are running the tool, search for Camius devices, and if the device is online (connected to your network), it will appear like in the following picture.

4 – Check for the IP address conflict

• Connect your Camius device in a simple setup, ensuring your network cables are not defective and eliminating any in-between devices that might be causing IP address conflict.

• A simple setup could have just a DVR with the network cable connected to the network switch or router and a PC connected via network cable to the same router while all sharing the same IP base e.g., 192.168.1.x

5 – Reset the Network settings of your Camius device

Navigate to Setup >> System >> Maintenance >> Load Default >> check the Network box and Apply

Camius Trivault DVR (local interface via HDMI)

Web browser view

6 – Check the Camius device network status

Navigate to Setup >> System >> Information and check the Network Status if it shows ‘Connect success’.

If the above steps don’t help, submit a support request and include the device model number and the current ’Firmware/Software Version,’ which can be found using the Camius Device Config Tool

HDMI interface: DVR / NVR information is available under Setup >> System >> Information

Web browser view: information is available under Remote Setting >> System >> Information (web browser view)

7 – Wrong Password

Before you add the Camius security device to the app, make sure to set a password following the below setup guides:

• IP camera setup guide

• DVR setup guide

• NVR setup guide

• or follow this quick tutorial on how to set a password for your DVR or NVR

We got you if you lost your IP camera or DVR NVR recorders password. Follow the below links on how to reset your device password:

• For IP cameras with a reset button

• Applicable to the IP cameras without a reset button

• For Camius DVR and NVR recorders

You can not set a password on your Camius device using the Camius View app.

Can I install an SSD hard drive instead of a regular one on my Camius DVR and NVR?

The answer is ‘Yes.’

Camius recorders are compatible with 3.5″ and 2.5″ SATA (Serial Advanced Technology Attachment) and SSD hard drives (Sold-State Drive).

Can I install an SSD hard drive instead of a regular one on my Camius DVR and NVR? 3

How to disable menu logout on the DVR and NVR?

Certain Camius device users prefer to remain logged into the menu of their DVR or NVR without re-entering their login credentials unless necessary. To achieve this, you can follow the steps outlined in this guide.

Move the mouse cursor to the bottom left, and click the main menu button: Setup >> System >> General >> Menu Timeouts >> Off >> Apply.

Optionally, you can set a different time for menu log-out as well. This guide applies to Camius NVR and DVR recorders.

It’s important to note that the web browsers will log you out of the session after some time (even if you set the number of sessions), as this function is implemented by the web browsers to enhance security.

To assist you in managing your login details more conveniently, consider using a password manager such as LastPass or similar services with browser extensions available. These services can help you securely store your login information (such as IP address, username, and password) and provide easy access even after your browser session expires.

You can also use VMS software on your desktop to add the DVR using a P2P ID and access the DVR’s ‘Remote Setting’ within the VMS; follow this guide on how to add the DVR to the software.

How to add IP cameras on a network that are not connected directly to the NVR’s PoE ports?

For the PoE-enabled NVR, connect Camius IP cameras via the internal NVR’s PoE ports and/or external LAN (WAN) port using the below-described model 2 or 3:
.

• Mode-1 By connecting it to the PoE port on your Camius Network Video Recorder (recommended for Camius PoE cameras)

• Mode-2 By connecting it to a PoE switch or a PoE injector on your network.

• Mode-3 By using a 12VDC 1-2A power supply.

Camius PoE NVR is optimized for Camius PoE cameras making the whole setup process plug-and-play; the NVR assign a unique IP address to each Camius PoE camera and adds them automatically.

NOTE: Connecting multiple cameras via a switch or router to the PoE port is not recommended. One PoE port supports one IP camera.

The below steps are based on the NVR’s local interface via HDMI video output. Navigate the mouse to the screen’s left bottom corner and click on Setup, followed by Channel >> IP Channels.

In the below menu, you configure the connection of wired IP cameras.

Click Search to search for IP cameras from a local network, click Add to add an individual IP camera, and click Add All to add all IP cameras.

Below we will describe a few ways to add IP cameras from a local network using an external LAN (WAN) port.

IP channels menu description:

• Switch Mode: Auto Mode supports Plug & Play connection via PoE port. To add the camera(s) manually, change the Mode to Manual.

• PoE Mode: Auto Mode limits the maximum bandwidth to 100Mbps, and EPOE mode limits the maximum bandwidth to 10Mbps. In case of a connection problem with Auto mode, when the IP camera is powered by PoE via an RJ45 cable longer than 100 meters, change to EPOE mode for a stable connection.

• Edit: To edit the Switch Mode, PoE Mode, network parameters, username, and password for the individual camera (click the ‘Edit’ icon to open the ‘Edit Connection Information’ window)

• State: Shows the connection status of the camera

• Auto Assign IP to Camera(s): The added IP camera would not connect if its IP address is not in the same network segment as NVR. With this function, reassign an IP address to all added IP cameras.

• Channel Delete: Choose one or more added IP cameras, and click this button to delete

• Default Password: To configure the default user name and password of Private, Onvif, and RTSP protocol connection.

Select the suitable Protocol from the dropdown (Private is for Camius IP cameras), enter the IP camera(s) credentials (User Name and Password), and click Add. Green status indicates a successful connection; grey status could show a password or network error.

Green color State means the camera is added to the NVR

Grey color state icon means the IP camera failed to connect to the NVR. Click the gray icon to show the failure reason:

• If the failure is “User name or password error“, the camera user name and password are different from the default user name and password.

• If the failure is “Failed to connect to the camera, please check the network connection“, it means the network parameter might be incorrect or incompatible with the Onvif protocol.

Option 1 – Adding IP Cameras to the NVR within the LAN (local area network )

If you want to connect to an IP camera from LAN (Local Area Network), please make sure your NVR is well-connected to the LAN and the IP camera you want to add is in the same network segment as your NVR.

If you want to add all channels manually, click the dropdown arrow next to Switch Mode and select “Manual.”

If you want to add an individual channel manually, click the Edit Pencil-shaped icon in the Channel list, and then click the drop-down arrow next to Switch Mode to select “Manual” and click OK to save.

Option 2 – Adding an individual IP camera in the LAN (Local Network area)

STEP 1- Click the Search button; all available cameras in the LAN will be displayed,

Optionally you click the Add plus-shaped green icon in the IP channels list to add a camera to an individual channel. Click the Search button to show all available cameras in the LAN.

STEP 2 – Select the camera you want to add and then click Add button. Next, insert the user name and password of the camera and click Add button.

• Alias: To define the camera ID you want to display in the live view screen.

• Port: Camera communication port. Do not change the number if you’re not a professional.

• Protocol: To select the connection protocol: Private protocol is used for Camius IP cameras; for non-Camius cameras, use Onvif if applicable or RTSP.

• Bind channel: To determine which channel you want to add the camera

STEP 3 – You will see the added camera in the IP channels list

Option 3 – Add Multiple IP Cameras within the LAN

STEP 1- Click the Search button to display all available cameras in the LAN click Add All button, and the NVR will search & add all available cameras in the LAN.

STEP 2 – Select the cameras from the search result and click “Add.” You would need to input the username and password of the cameras. Please ensure all the cameras you want to add use the same username and password. Otherwise, the cameras with different user names and passwords cannot connect.

STEP 3 – The added cameras will show up in the channel list.

Option 4 – Add IP Cameras from another NVR in the same LAN (Local Area Network)

The NVR allows adding IP cameras from other Camius NVRs in the local network.

STEP 1 – Click the Search button to display all available devices in the LAN. There is an Edit icon (blue plus) if the device is an NVR.

STEP 2 – Click the Edit icon (blue plus) and select the camera channels one by one or check the box to select all cameras. Click the icon X to go back to the Search list.

STEP 3 – Select the NVR in the search list and click the Add button.

STEP 4 – Input the Username and Password of the NVR and then click Add button

STEP 5 – The added cameras will be displayed in the channel list

Option 5 – Add IP Cameras from the Internet

If your NVR is connected to the Internet, you can add cameras with a WAN (Wide Area Network) IP address.

STEP 1 – Click Add button on the search page.

STEP 2 – Input the IP address or Domain name, Alias (name of the IP camera), Port, Protocol (choose the protocol of the IP camera from the dropdown menu: Private, Onvif or RTSP), User Name & Password of the IP camera.Tap the Add button to add the camera.

To avoid network issues, make sure that your camera, NVR, and router are on the same IP address segment, e.g.

• Your IP camera has the IP address 192.168.254.2

• Then your router and DVR must have IP addresses starting with 192.168.254.x

• You can also set the subnet mask to 255.255.255.0

How to configure Camius NVR using a web browser?

To quickly find the Camius DVR (digital video recorder) or NVR (network video recorder) IP address, visit camius.com/support to download and install the Camius Device Config Tool.

Web browser access

Click on the Camius NVR or DVR’s local IP or type it into your browser’s address bar. The latest Camius surveillance security camera recorders work with multiple web browsers, including Edge, Google Chrome, Mozilla Firefox, Edge, and Safari, and include the following models:

Use your admin username and DVR or NVR password to log in. Your recorder’s Configuration is under Remote Settings.

You can check the ‘Web Compatibility Mode‘ in the Camius NVR/DVR and even IP camera settings (this can be done from the Camius recorder’s local user interface (Via HDMI/VGA) and in the web browser viewer.

The below picture is based on the IPVAULT1128PR’s web browser view

Accessing web client through VMS software

For certain Camius DVRs, NVRs, and IP camera models, we recommend installing the VMS Software on your Windows or Mac computer to access the device’s remote settings since the VMS software has a built-in web client using the P2P ID. Here is the link to the guide on how to add the device to the VMS software. This applies to Camius IPVAULT2320P16N, SCOUT20PTZ, GUARDMA

CCTV Super Password Tools

XVR AiD — Wed, 02 Aug 2023 13:13:59 +0000

CCTV Super Password, Synthesis of reset methods to recover the passwords of recorders, cameras. Hope everyone supports. If you have new reset methods or other carriers please email me to help me keep up to date with new methods and firms. Thank you.

CCTV Super Password

Default Password List

HIKVISION Reset Password

DAHUA Reset Password

KBVISION Reset Password

RaySharp Reset Password

JUAN DVR Reset Password

FUHO Reset Password

iCATCH Reset Password

TVT Reset Password

VSS Web Reset Password

Xiongmai Tech Reset Password

Camera Manufacturer	Username	Password
3xLogic	admin	12345
ACTi	Admin	123456
ACTi	admin	123456
Amcrest	admin	admin
American Dynamics	admin	admin
American Dynamics	admin	9999
Arecont Vision	admin
AvertX	admin	1234
Avigilon	admin	admin
Avigilon	administrator
Axis	root	pass
Axis	root
Basler	admin	admin
Bosch
Bosch	service	service
Bosch	Dinion
Brickcom	admin	admin
Canon	root	Model# of camera
Canon	root	camera
CBC Ganz	admin	admin
Cisco	no default
CNB	root	admin
Costar	root	root
Dahua	admin	admin
Dahua	888888	888888
Dahua	666666	666666
Digital Watchdog	admin	admin
DRS	admin	1234
DVTel	Admin	1234
DynaColor	Admin	1234
FLIR	admin	fliradmin
FLIR	admin	admin
Foscam	admin
GeoVision	admin	admin
Grandstream	admin	admin
GVI	Admin	1234
HIKVision	admin	12345
Honeywell	administrator	1234
Honeywell	admin	1234
IndigoVision BX/GX	Admin	1234
IndigoVision Ultra
Intellio	admin	admin
Interlogix	admin	1234
IOImage	admin	admin
IPX-DDK	root	Admin
IPX-DDK	root	admin
IQInvision	root	system
JVC	admin	Model# of camera
JVC	admin	jvc
Longse	admin	12345
Lorex	admin	admin
LTS Security	admin	12345
LTS Security	admin	123456
March Networks	admin
Merit Lilin Camera	admin	pass
Merit Lilin Recorder	admin	1111
Messoa	admin	Model# of camera
Mobotix	admin	meinsm
Northern	admin	12345
Oncam	admin	admin
Panasonic	admin	12345
Panasonic	admin1	password
Pelco	admin	admin
PiXORD	admin	admin
PiXORD	root	pass
Qsee	admin	admin
Qsee	admin	123456
QVIS	Admin	1234
Reolink	admin
Samsung	root	4321
Samsung	root	admin
Samsung	admin	4321
Samsung	admin	1111111
Sanyo	admin	admin
Scallop	admin	password
Sentry360	Admin	1234
Sentry360	admin	1234
Sentry360	admin
Sony	admin	admin
Speco	root	root
Speco	admin	admin
Speco	admin	1234
StarDot	admin	admin
Starvedia	admin
Sunell	admin	admin
SV3C	admin	123456
Swann	admin	12345
Toshiba	root	ikwb
Trendnet	admin	admin
Ubiquiti	ubnt	ubnt
UDP	root	unknown
Uniview	admin	123456
Verint	admin	admin
VideoIQ	supervisor	supervisor
Vivotek	root
W-Box	admin	wbox123
W-Box	admin	admin
Wodsee	admin

Company: Hangzhou Hikvision Digital Technology Co., Ltd
Website: http://www.hikvision.com
Device Port: 80, 8000, 554…
Software: iVMS 4200, Hik-Connect….
OEM: 3xLogic, ABUS, Acegear, Activecam, ADJ, Advidia (Video Insight / Panasonic brand), Alarm.com, Alibi (Supercircuits), Allnet, Alula, Anaveo, Annke, Arcdyn, Armix, Aukoo Technology, Aventura Technologies + criminal charges for fake manufacturing, Avue, Cantek, CCTVStar, ClearWay, Covert Security, Dax Networks, DMP, Dodwell BMS, DSS, Dunlop, DVR Unlimited, Ellipse Security, Epcom, Esypop, Ezviz, Global Network Security, GovComm Intelligent Transportation Systems, Grundig, GVS Security, Hinovision, Hitachi, Hitosino,

Honeywell, Hunt CCTV, Hyundai Security, Infinite Pixels, Inkovideo, Innekt, Interlogix (UTC), Invidtech, IP Cam Talk, JFL, Jlinks, LaView, LTS, Mercury Security and Facilities Management, MicroView, Nelly’s Security, Norelco SafeCam / Spider Vue / Invezia, Northern (Tri-Ed / Anixter), Novicam, NTT, Oculur / A1 Security Cameras, Onix, Paxton, Pnet, Power Technology, Protect Group, Raster, Remark Thermal, RVi, Safety Vision, Safire, Scati, SecurityTronix, Sentry CCTV, Sharp, Siqura / TKH, Smart CT Solutions, SnapAV / Luma, Space Technology, Syscom, Technomate, Toshiba, Trendnet, Vantage Security, Vezco CCTV, Videoteknika, Winic, Xyclop, Zicom

Company: Zhejiang Dahua Technology Co., Ltd
Website: http://www.dahuasecurity.com
Device Port: 80, 3777, 3778…
Software: SmartPSS, DSS, gDMSS Lite, iDMSS Lite, iDMSS Plus….
OEM: 2M CCTV, Activecam, Advidia / Panasonic, Altoros, Amcrest, Ameta, Ascendent, Backstreet Surveillance, Bosch, BV Security, CCTV Security Pros, CCTV Star, CP Plus (Orange Line), Dax Networks, eLine, ENS, Expose, Lorex, GSS, Honeywell, IC Realtime, Ikegami, Impath Networks, Inaxsys, IndigoVision, Infinity CCTV, Innekt, Intelbras, KBVision, Lumixen, Maxron, Montavue, Oco, Optiview, Panasonic, People Fu, PlatinumCCTV, RedSpeed, Rhodium, RVI, Saxco, Security Camera King (Elite), Space Technology, Speco, ToughDog, Tyco Holis, Tyco Illustra Essentials, Unisight (EmPower), VIP Vision, Watchnet, Winic, Zuum

Company: Guangzhou Juan Optical & Electronical Tech Joint Stock Co., Ltd
Website: http://www.juancctv.com
Device Port:
Software: Eseenet pro, EROCAM…
OEM: N/A

How to: Press UP button 10 times on the front panel quickly.

Company: FUHO TECHNOLOGY Co., LTD
Website: http://www.fuho.com.tw
Device Port: – 80, 8000, 9000, 15961…
– 80, 8670, 101(102)
Software: Vacron Viewer, Calstillo Player, Tmeye…
OEM: QUESTEK 6600 Series

How to:
User: admin
Password: 86244455
Note: if you can’t reset password with user and password like above. Please power off, and remove pin CMOS (on mainboard), after power on and login DVR with user: admin, password: 010100

Company: iCATCH Inc
Website: http://www.icatchinc.com
Device Port: 80
Software: iWatch DVR II, Bubo Bubo, SCDVR….
OEM: Vantech, QUESTEK

How to:
Method 1: login directly via the monitor with account
User: admin
Password: 12888
Method 2: Reset password with XML file

Download File: XML file
-> copy file to USB. Plug the USB into the DVR -> Wait DVR reboot

Company: Shenzhen TVT Digital Technology Co., Ltd
Website: http://en.tvt.net.cn/
Device Port: 80, 6036
Software: SuperCam, Superlive, SuperlivePro, Superlive Plus NVMS…
OEM: Hisharp, QUESTEK

How to:
Method 1: login directly via the monitor with account
User: admin
Password: 6036huanyuan
Method 2: login directly via the monitor with account
User: admin
Password: ttvvtthuanyuan

Company: Videopark Technology Co., Ltd. (ZenoTech)
Website: http://www.zeno-tech.com/
http://www.videopark.com.cn/
Device Port: 80…
Software: Vss Mobile, Zeno Cam…
OEM: N/A

ClareVision Cameras Setup Guide

XVR AiD — Tue, 27 Jun 2023 09:24:28 +0000

ClareVision Cameras Setup Guide,The following article provide the following information: Setting up your WiFi camera, Configuring motion, image, and event settingsAdding the camera to the ClareVision App

Getting Started with ClareVision – WiFi Cameras

Overview

The following article provide the following information:

Setting up your WiFi camera
Configuring motion, image, and event settings
Adding the camera to the ClareVision App

Step One: Connect the Camera to Your LAN

To add the camera to a WiFi network, first connect the camera to the Local Area Network (LAN) through a router, modem, or network switch.

Using an Ethernet cable, connect the WiFi camera to a router, switch, or modem that is on the network you would like to configure WiFi for.
Power up the camera using the included power supply (Bullet and Turret cameras)
Once the camera has connected to the network, use the IP Search Tool to discover the camera IP Address.

IMPROTANT: The WiFi Turret (CLR-V100-4T36WF-W) and Bullet (CLR-V100-4B36WF-W) do not support POE. You must connect the camera to the network using an Ethernet cable and power the camera with the included power supply.

ClareVision Cameras Setup Guide

Configuring Motion Events in a ClareVision Camera

The following a is a quick guide to setting up motion events in a ClareVision camera.

Motion events are quite simple to set up.

Step One: Go to the configuration tab, Events/Motion Events

Step Two: Set the motion area.

Set the motion area by dragging your mouse over the grid pattern. The area without grid coverage will not be analyzed for motion. In the image above, the pool surface should be removed from the motion detection area as the spa spillway will create rippling on the surface of the pool which will result in false triggers.

You should also watch for nearby bushes/trees/foliage that may move when the wind is blowing. The motion algorithm in the ClareVision cameras was overhauled in the fall release. As a result, insects, birds and foliage in the distance will rarely cause false triggers.

Step Three: Tune the Sensitivity.

As you lower the sensitivity, the likelihood of false triggers will be reduced, but the camera’s detection zone for a human size object will also be reduced. See the table below:

V100 2MP Cameras	V100 4MP Cameras	V200 4MP Cameras	V200 8MP Cameras
1 – 13ft	1 – 13t	1 – 34ft	1 – 33ft
2 – 15ft	2 – 15ft	2 – 35ft	2 – 37ft
3 – 16ft	3 – 16ft	3 – 35ft	3 – 33ft
4 – 20ft	4 – 20ft	4 – 38ft	4 -37ft
5 – 23ft	5 – 23ft	5 – 40ft	5 – 38ft
6 – 23ft	6 – 23ft	6 – 41ft	6 – 40ft
7 – 25ft	7 – 23ft	7 – 45ft	7 – 45ft
8 – 27ft	8 – 27ft	8 – 45ft	8 – 46ft
9 – 30ft	9 – 30ft	9 – 70ft+	9 – 70ft+
10 – 31ft	10 – 34ft	10 – 70ft+	10 – 70ft

Note: the above table is for human sized objects and the fixed lens cameras. Cars, for example, will trigger motion events at greater distances and zoom adjustment on a varifocal camera will allow you to detect human objects at greater distances than those listed above.

Step Four: Set the arming schedule.

The arming schedule is what controls when the camera will process motion events. When a motion event is created, it is automatically sent to the push server (stand alone) or sent to the NVR for processing. Additionally, when a motion event is created, it will be sent to the recording engine in the camera and if configured to record, it will be recorded to the SD Card.

The arming schedule default is 7×24.

Caution:

It is easy to get confused by the multiple calendars that are in a camera or NVR. The event arming schedule shown above is the primary calendar you need to manage.

If your installation requires events to be disabled during certain hours of the day or days of the week ALWAYS do the following:

1. Use the event arming schedule to control when the event will be analyzed and propagated

2. Leave the record schedule on 7×24 record. DO NOT try to match the two calendars – use the event arm schedule to control when events happen NOT the record schedule.

Step Five: TEST

This is an easy thing to skip – make sure you test your setup! Watch the area of interest and make sure objects moving in that area are captured (go to the Playback tab to view). Equally as important, make sure you have filtered out areas that are prone to create false triggers: nearby foliage, pools, sidewalks, roadways etc.

Configuring Smart Events in Standalone Performance Series ClareVision Cameras

The following a is a quick guide to setting up Smart Events in standalone Performance Series ClareVision cameras.

Step One: Go to the configuration tab, Events/Smart Events

Make sure you ENABLE Intelligent Detection such as Humanoid detection. You must have Intelligent detection enabled to use any of the presents below.

There are four smart event types:

Intrusion: intrusion events are boundary intrusion events. Intrusion detection can be configured with up to four zones.
Line Crossing: line crossing detection can be configured as a unidirectional crossing or bidirectional crossing.
Loiter Detection: detects when people stay in a region of interest for an certain time period.
People Gather: detects when the density of people in an area exceeds a threshold.

All of these events are human based. Vehicle detection is being worked on at this time and will be in a future firmware release.

Although there are four smart event types, they all are stored and propagated to the mobile app as ‘Smart Events’. There is meta-data that indicates the smart event type in the event log in the mobile app and in the push notification. You can configure more than one smart event type.

Step Two: Intrusion

Intrusion is the most commonly used smart event type. It is similar to motion detection in concept but is restricted to human detection. False positives are very rare with smart intrusion events.

First – check the ‘enable’ box. Without the event enabled, nothing will happen.

Click “Draw Area”. You can draw a quadrilateral anywhere on the screen. If the region of interest does not fit nicely within a quadrilateral, you can draw a second quadrilateral by using the “Warn Region” dropdown box. You can have up to four regions of interest.

Any intrusion in any of the up to four regions will trigger the intrusion event.

The “Time Threshold” is the duration the person needs to be in the region for the event to trigger. The time is in seconds.

“Sensitivity” is the human detection sensitivity setting. A higher number will detect humans further away from the camera, but may be prone to more false detections. Lower sensitivity has the reverse effect.

Step 3: Line Crossing

Line crossing is used when you want to know when someone has entered or exited a specific threshold or doorway as opposed to simply knowing if someone is in a region

In this example, the camera will trigger when someone walks from the house to the pool, but not the reverse.

Step Four: set the arming schedule.

The arming schedule is what controls when the camera will process smart events. Each smart event type can have its own arming schedule. When a smart event is created, it is automatically sent to the push server (stand alone) or sent to the NVR for processing. Additionally, when a motion event is created, it will be sent to the recording engine in the camera and if configured to record, it will be recorded to the SD Card.

The arming schedule default is 7×24.

Caution:

It is easy to get confused by the multiple calendars that are in a camera or NVR. The event arming schedule shown above is the primary calendar you need to manage.

If your installation requires events to be disabled during certain hours of the day or days of the week ALWAYS do the following:

1. Use the event arming schedule to control when the event will be analyzed and propagated

2. Leave the record schedule on 7×24 record. DO NOT try to match the two calendars – use the event arm schedule to control when events happen NOT the record schedule.

Step Five: TEST

This is an easy thing to skip – make sure you test your Smart event! Watch the area of interest and make sure objects moving in that area are captured (go to the Playback tab to view). You can use the sensitivity setting to adjust the distance the camera will pick up a human event.

Where to find the default password for ClareVision Cameras and NVRs

The default password for all ClareVision cameras and NVRs is the FIRST SIX CHARACTERS of the UUID which can be found on:

Back of the installation manual
Label on the camera box
Label on the back of the physical camera

IMPORTANT NOTE: The password is case sensitive.

You will be prompted to change the password when initially setting up the camera in both the camera web console and ClareVision App.

How to use the SD Card in a ClareVision Camera as Backup to Your NVR.

Want to be sure events are available for your customer in the event of an NVR failure or NVR theft? Use the SD Card on the Camera as a backup.

Overview

The SD Card in the camera (included in all 4MP and 2MP fixed lens ClareVision cameras) is a useful tool when you want to install one or two cameras and keep the job low cost and simple. The user experience is similar to an NVR with event playback and the storage is reliable. What about an installation with an NVR? Use the SD Card as a back up for events.

NVR Setup

The NVR setup is not changed in any way to accomplish the goal of using the SD Card as a backup for events. Read this article to learn more about setting up a ClareVision NVR. Once you have completed setting up the NVR to record motion or smart events, you are ready to configure the camera to record events.

Camera Setup

By setting up the NVR to record events in the motion or smart event setup, you have already configured the camera’s motion or smart events.

Here is the NVR with smart events configured using Intrusion Detection

By configuring the Intrusion Detection in the NVR as above, the camera Intrusion Detection is configured as shown below (the NVR simply ‘programs’ the camera)

The recording schedule you setup in the NVR is the recording schedule for the NVR, not the camera. To use the camera SD card as a backup to the NVR for events, we need to set the recording schedule up in the camera.

The image below shows the camera recording schedule. It is set to record all Smart Events, 7 days/week, 24 hours/day.

Save the schedule and you are done. The camera will both, send the event to the NVR for storage and record the event locally.

Points to Remember:

You cannot access SD Card events from the mobile app when it is behind an NVR (i.e. on the PoE ports). If the camera is connected to the NVR on the general network, you can add the camera to the mobile app as a separate device and access the events directly from the camera tile on the home page. We only recommend doing this for troubleshooting and access to SD Card events as it will get confusing for your customer if the camera is visible on the home page and the NVR screen.
You can only back up ONE event type: motion OR smart and not both. The camera will only record a single event type.
Accessing the stored events on the camera itself involves the following steps assuming the camera is on an NVR PoE port:
1. Log into the NVR
2. Go to Configuration/Channel/Camera
3. Access the virtual host by clicking on the IP address of the camera you wish to view and login to the camera.
4. Once logged into the camera, go to the Playback tab and view the stored events.

Conclusion

Clare Controls includes SD cards on many of its cameras standard. You can use the camera stand-alone OR use the SD card as a backup to the NVR. With a few minutes of work, you can assure you customer their data is safe!

Where do I find the UUID on an Installed Camera

If you camera is already installed and you need the UUID for setup – follow these instructions.

Let’s say you are being called out to configure cameras that have already been installed and no one wrote down the UUID you need for the password. There are two simple methods for retrieving the UUID without getting a ladder out and going to each camera

Method 1: Cameras are Stand-Alone on the LAN

Launch the ClareVision App

Tap the ‘Plus’ sign and you will be presented with the three options shown below.

If you tap device is on the network, the app will scan the LAN for any ClareVision cameras and present them in the following screen.

There you have all ClareVision cameras attached to the LAN with the UUID (needed for the default password) and the IP address of the camera. You can now log into the camera your browser using the IP address and the first 6 digits of the UUID as the default password.

Method 2: Cameras are on the NVR

This is even easier. Log into the NVR, change the password as requested. When you do so, all attached cameras will have their UserID and password set automatically to the UserID and password of the NVR.

If you want to change the UserID and password of the NVR, you do so under the Configuration tab System/Users

Check the “Sync Camera Password” box and password will change on all attached ClareVision cameras whether on the PoE ports or the general LAN when the NVR password change is accepted.

Note:

The camera password sync feature works with ClareVision cameras only. It does not work with attached ONVIF cameras (e.g. Luma, Hikvision etc)

How to set up Event Snapshots using cloud storage for ClareVision cameras and NVRs

Event snapshots can be configured for ClareVision cameras and NVRs that are backed up on a Google Drive account. Whenever an event is detected such as smart event, motion, or other alarm trigger, a snapshot image will be created of the scene and uploaded to your Cloud storage device. This guide will help you set up Google Drive for use as a backup with event snapshots.

Google Drive:

Utilize IP Search Tool to find your camera on the network and notate the IP address.
Open Edge or Chrome and navigate to the IP address for your camera.
- (ex. http://10.100.0.100)
Log into the camera using camera’s credentials that you created at setup.
Click on the “Configuration” tab, then click on “Storage” in the navigation tree on the left side of the page.
Click on the “Storage Management” sub-menu and switch to the “Cloud Storage” tab.
From the drop-down menu in a camera, select “Google” or the “Enable” checkbox and “Google” checkbox on an NVR. The web console will auto-fill with the Web setup URL and Authentication Code. You will need this code to complete setup.
Copy and past the web browser URL link (https://www.google.com/device) into a new browser tab.
Copy and paste the Authentication code into the Google devices login window and tap “Next“.
Log in or select your Google Drive account.
Tap “Allow” to give the NVR rights to your Google Drive.
After the success screen displays, switch back to the camera web console and tap “Bind“.
The camera is now be connected with your Google Drive account. You must enable Cloud Snapshot Backup individually for each camera including those connected to an NVR by opening the camera through the Virtual Host. Configure the Cloud Linkage method in your motion detection settings:
Open the “Events” window in the sub-menu and select “Ordinary Events or Smart Events“, depending on the need.
Under your selected event type, select “Linkage Method” in the sub-menu.
Add a check box next to “Upload Via Cloud” to have event snapshots loaded into the cloud.
Tab “Save“.
The next time motion is detected, a folder will be created in your Google Drive that will capture and upload snapshots of motion events.

Where to find the default password for ClareVision Cameras and NVRs

The default password for all ClareVision cameras and NVRs is the FIRST SIX CHARACTERS of the UUID which can be found on:

Back of the installation manual
Label on the camera box
Label on the back of the physical camera

IMPORTANT NOTE: The password is case sensitive.

You will be prompted to change the password when initially setting up the camera in both the camera web console and ClareVision App.

Video: How to install ClareVision Value and Performance Series Fixed Lens Turret Cameras

In this video, we will cover how to mount ClareVision Value and Performance Series Fixed Lens Turret cameras.

CLR-V100-2T36(W/B)

Tiandy NVR Full Installation Guide

XVR AiD — Tue, 20 Jun 2023 20:10:29 +0000

Tiandy NVR Full Installation Guide,Describes the main features that users need to know when using the NVR.Describe the parts and accessories that users must know before using NVR: front and rear panels, mouse, and how to operate the device through these parts and accessories.

Overview of Product Functions

Describes the main features that users need to know when using the NVR.

Basic Features

Support for network device access, including network cameras, IP domes and network video servers, as well as third-party network cameras.
Support for the standard Onvif protocol.
Each channel supports the preview of primary and secondary code streams.
Each channel supports adjustable encoding parameters, including resolution, frame rate, code rate, image quality.
Each channel supports regular functioning and alarming, custom 1, custom 2 and other intelligent video template parameters.
Support for fast addition of IP channels.

Local Monitoring

Support for VGA and HDMI displays.
Support for multi-screen video preview.
Support for the preview of up to 1/3/4/6/8/9/10/13/16/20A/20B/25/32/36/40/64 screens.
Support for the preview of shortcut menu operations.
Support for front-end intelligent analysis.
Support for video motion detection, video loss detection, video occlusion detection and port alarm detection.
Support for a variety of mainstream PTZ control protocols, and also setting and recalling of preset position, cruise path and trajectory.

Hard Disk File Management

Support for hard disk SMART information display.
Support for bad track detection.
Support for setting of hard disk property: redundant, read-only, read-write and backup.
Support for hard disk sleep.
Support for hard disk pack quota, which can be divided into disk pack or different channels to allocate different video storage space.
TC-R58(20/40/80) configuration: I/B/N _s TC-R38(40/80) configuration: I/B/N(/Z) and TC-R31680 configuration: E/B/N(/Z) series devices support disk array.

Video Recording and Playback

The video trigger mode includes: timer and port alarm, motion detection alarm, detection or port alarm, detection and port alarm, video loss alarm, video occlusion alarm, intelligent analysis alarm and other alarm situations.
Support for pre-recording and delay of linkage videos of all alarm types.
Support for querying of video files by general conditions/events.
Support for local redundant recording.
Support for locking/unlocking of video files.
Up to 4 video recording periods can be set a day, and the recording trigger mode in different periods can be set independently.
Support for holiday plans.
Support for querying of videos by channel number, video type, start and end time and file type.
Support for several playback modes including regular playback, event playback, label playback, intelligent playback, video summary playback, time-phased playback, picture playback and external file playback.
Support for video snapshot function. Different types of videos are distinguished with different colors.
Support for pause, fast forward, slow, forward 30S, reverse 30S, step, step back, stop, one day before, one day after, as well as dragging your mouse for locating.
Support for rolling your mouse wheel to zoom in and out the playback timeline.
Support for digital zooming of any area.
Support for video file playback function.
Synchronous playback of up to 16 channels is possible for devices with 16 channels and above.

Data Backup

Support for backup of videos, pictures and other data via USB devices.
Support for bulk backup by file range and type.
Support for playback, clipping and backup of videos.
Support for fast backup by channel and time.
Support for management and maintenance of backup devices.

Alarm and Abnormality Management

Support for setting of the arming time of alarm inputs/outputs.
Support for video loss, motion detection, video occlusion, port, intelligent analysis, detection or port, detection and port and other alarm detections. All the alarms can be linked to single-screen display, text plan, sound alert, email and alarm output, and can trigger the recording of any channel.
Support for disk full, no disk, disk read/write error, illegal access, IP address conflict, MAC address conflict, no redundant disk available, network disconnection, abnormal hot standby, abnormal array, disk overloaded, abnormal recording, disk SMART abnormality, disk temperature abnormality and other abnormality detections. In addition, the POE equipment also supports the POE overload detection. Various exceptions can trigger screen prompt, sound alert, upload center, email alarm and port alarm.
When the system runs abnormally, the software watchdog can restart.

Other Local Features

Five-level user permission management allows an administrator to create more than one operation user and allocate them with proper permissions, which can be accurate to a certain channel.
Complete logging and retrieval of operation, alarm, exception and information logs.
Support for manual triggering and clearing of alarms.
Support for import/export of device configuration information.

Network Features

Support for TCP/IP protocol cluster, and also PPPoE, DHCP, DNS, DDNS, NTP, SADP, NFS, HTTPS and other protocols.
Embedded WEB server.
Support for unicast and multicast. For unicast, TCP, UDP, and RTP protocols are supported.
Support for remote search, playback, download, locking and unlocking of video files.
Support for remote fetching and configuration of parameters, as well as remote export and import of device parameters.
Support for remote fetching of equipment running state, system log and alarm state.
Support for system maintenance operations such as remote formatting, updating and rebooting of hard disk.
Support for alarm port expansion through alarm host.
Support for remote manual triggering and stopping of video recording.
Support for remote manual triggering and stopping of alarm outputs.
Support for remote PTZ control.
Support for voice intercom or voice broadcast.

Development Support

Provides SDK software development kits under Windows and Linux-based systems.
Provides application software source code for demonstration.
Provides development support and development training

services for application systems.

Notes:

Product features list the main features available from our company’s NVR. Features depend on model specifications, intended purposes and configurations. The real product shall prevail.

Need-to-Know

Describe the parts and accessories that users must know before using NVR: front and rear panels, mouse, and how to operate the device through these parts and accessories.

1. Introduction to Front panel

Keys and indicator lights on the front panel are introduced.

Tiandy NVR Full Installation Guide

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The front panel of PSE series NVR, TC-R14(20/40) configuration: I/B/N, TC-R54(20/40) configuration: I/B/N, TC-R3440 configuration: I/B/N,

TC-R5110 configuration: I/B/N, TC-R5220 configuration: I/B/N standard

series NVR is shown as below:

The functions of the front panel are shown in the following table:

S/N	Type	Name	Description
1	State indicat ors	PWRS	Power indicator; it is on when the device is connected to the power supply.
		HDD	HDD working indicator; it is on when the device reads from and writes to the HDD.
		NET	Network status indicator; it flashes in network communication mode.
2	Interfa ce	USB interface	To connect to external mouse, USB device, mobile hard disk and other devices.

The front panel of TC-R11(05/10/20) configuration: I/B/V2.0, TC-R31(05/10/20) configuration: I/B standard series NVR, TCR1120 configuration: I/B/V2.0 multimedia NVR is shown as below:

The functions of Status indicators on the front panel are shown in the

following table:

S/N	Type	Name	Description
1	State indicat ors	PWRS	Power indicator; it is on when the device is connected to the power supply.
		HDD	HDD working indicator; it is on when the device reads from and writes to the HDD.
		NET	Network status indicator; it flashes in network communication mode.

The front panel of TC-R58(20/40/80) configuration: I/B/N, TC-R38(40/80)

configuration: I/B/N, TC-R58(20/40/80) configuration: I/F,

TC-R38(20/40/80) configuration: I/F/N series NVR is shown as below:

The functions of Status indicators on the front panel are shown in the following table:

S/N	Type	Name	Description
1	State indicat ors	PWRS	Power indicator; it is on when the device is connected to the power supply.
		HDD	HDD working indicator; it is on when the device reads from and writes to the HDD.
		NET	Network status indicator; it flashes in network communication mode.
2	Interfa ce	USB interface	To connect to external mouse, USB device, mobile hard disk and other devices.

The front panel of TC-R516(40/80/160) configuration: E/B/N, TC-R31680

configuration: E/B/N series NVR is shown as below:

The functions of Status indicators on the front panel are shown in the following table:

S/N	Type	Name	Description
1	Key	POWER	ON/OFF button + power indicator.
2	Status indicate r	Alarm indicator	When the equipment works abnormally, the indicator is on.
3	Status indicate r	Running indicator	When the equipment works normally, the indicator light is on.
4	Status	LAN1	Network card 1 status indicator; it

	indicato r		flashes in network communication state.
5	Status indicato r	LAN2	Network card 2 status indicator; it flashes in network communication state.
6	Status indicato r	Hard disk error indicator	This indicator is on in red when the HDD works abnormally.
7	Status indicato r	Hard disk running indicator	This indicator flashes in green when the HDD works normally.
8	interface	USB interface	To connect to external mouse, USB device, mobile hard disk and other devices.

1. Introduction to Rear Panel

The rear panel and interfaces of the equipment are introduced.

The interfaces on the rear panel of TC-R3105 configuration: I/B/P(/Z) series PSE NVR are shown as below:

Voice intercom input LAN Ethernet port

Alarm output

Power input

Earthing terminal

The interfaces on the rear panel of TC-R3210 configuration: I/B/P(/Z) series PSE NVR are shown as below:

The interfaces on the rear panel of TC-R3220 configuration: I/B/P(/Z) series PSE NVR are shown as below:

The interfaces on the rear panel of TC-R3220 configuration: I/B/P/H(/Z) series PSE NVR are shown as below:

The interfaces on the rear panel of TC-R11(05/10/20) configuration: I/B

TC-R31(05/10/20) configuration: I/B(/Z) series NVR are shown as below:

The interfaces on the rear panel of TC-R1230 configuration: I/B, TC-R12(10/20) configuration: I/B, TC-R32(10/20) configuration: I/B(/Z), TC-R5210 configuration: I/F, TC-R3210 configuration: I/F(/Z) series NVR are shown as below:

The interfaces on the rear panel of TC-R3105 configuration: I/F(/Z) series

NVR are shown as below:

The interfaces on the rear panel of TC-R14(20/40) configuration: I/B/N, TC-R54(20/40) configuration: I/B/N, TC-R3440 configuration: I/B/N(/Z) series NVR are shown as below:

The interfaces on the rear panel of TC-R58(20/40/80) configuration: I/B/N, TC-R38(40/80) configuration: I/B/N(/Z), TC-R58(20/40/80) configuration: I/F, TC-R38(20/40/80) configuration: I/F/N(/Z) series NVR are shown as below:

The interfaces on the rear panel of TC-NR2x enhanced series NVR (80 channels, 160 channels, 16 disk position) are shown as below:

The interfaces on the rear panel of TCR1120 configuration: I/B/V2.0 multi-media NVR are shown as below:

Note:

• The schematic diagram illustrates the functions of interfaces on the front and rear panels only, and the specific chassis size shall be subject to the real product.

1. Instructions to Mouse Operations

After your mouse is connected to the USB interface, you can use your mouse to operate the device. For information about available operations, refer to the following table:

Name	Action	Description
Left-click	Click	Preview: select a screen, display the fast add IP channel interface (When IP device channel is not added). Preview: display preview shortcut menu (when IP device channel is added). Menu: select and confirm.
	Double click	• Single screen, full screen, multi-screen display switch in preview and playback states.
	Press&hold and drag	Turn directions in PTZ control mode. Set the area range when setting occlusion, motion

		detection and video occlusion alarm area. Drag the scroll bar where channel and time is displayed. Switch between two preview screens.
Right click	Click	Preview: to display the right-click menu. Menu: exit the current menu and return to the previous level
Mouse wheel	Swipe up	Up and down selection box, scroll-up options Scroll bar, scroll-up pages Increasing the multiplying factor (+) for digital zoom
Mouse wheel	Swipe down	Up and down selection box, scroll-down options Scroll bar, scroll-down pages Decreasing the multiplying

factor (-) for digital zoom

Double click

• Mouse switches between

primary and secondary

screens

Installation and Connection
1. Precautions for Installation

Wr Warning:

Improper battery replacement is at the risk of explosion. The replacement operation is not recommended for users. To replace the battery, use the battery of the same type or equivalent type.

NVR is a special monitoring device which shall be installed by paying attention to the followings:

Do not place containers containing (such as water glasses) liquid on the NVR.
Install the NVR in a well-ventilated location. Install multiple devices such that they are spaced greater than 2cm.
Operate the NVR under allowable temperature (-10°C ~ +55°C) and humidity (10% ~ 90%). (The H.265 series NVR with RAID mode enabled operates under 0°C ~ +55°C; the H.265 series NVR E16 with redundancy mode enabled operates under +20°C ~ + 55 ^).
Please remove the power cord to cut off the mains power before cleaning the device.
Dust on the circuit board within the NVR, when dampened, may result in short circuit. Please regularly brush out dust on the circuit board, connectors, chassis and fan. If dirt is hard to be cleaned, use water-diluted neutral cleaner to remove it and then dry it.
Do not use volatile solvents such as alcohol, benzene or diluent to clean the device, neither strong or abrasive cleaners, which may damage the surface coating.
Please purchase monitoring-level SATA HDD from regular channels to ensure the quality and use requirements of the HDD. Seagate monitoring-level HDD is recommended.
Please ensure that there is no danger due to uneven mechanical loads.
Please make sure that the video cable and audio cable have enough space for installation, and the bending radius of the cable should not be less than 5 times the outer diameter of the cable.
Please ensure that the NVR is reliably grounded.

Note:

When you receive this product, please check against the ” packing list” in the packing box. In case of any damage or missing accessories, please contact your vendor immediately.
1. . Installing HDD

Our NVR device is not supplied with hard disk. A hard disk needs to be configured and installed according to your recording plan. Disassembly of the chassis and installation of the hard disk must be completed by professionals.

• Notes:

Please use the NVR dedicated monitoring-level hard disk recommended by the hard disk manufacturer.
For the maximum number of hard disks installed on the device, refers to the instructions in the hard disk document.
Make sure that the power supply is cut off before installation commences.
- 1. Calculation Method of HDD Capacity

Calculate the total capacity required for a hard disk video recorder according to the requirements of video recording (video type, video storage time), as detailed in the Appendix of this Manual.

Example:

Bit Rate	File Size/Hour	Bit Rate	File Size/Hour
96 Kbps	42 m.	128 Kbps	56 M
160 Kbps	70 M	192 Kbps	84 M
224 Kbps	98 M	256 Kbps	112 M
320 Kbps	140 M	384 Kbps	168 M
448 Kbps	196 M	512 Kbps	225 M
640 Kbps	281 M	768 Kbps	337 M
896 Kbps	393 M	1024 Kbps	450 M
1280 Kbps	562 M	1536 Kbps	675 M
1792 Kbps	787 M	2048 Kbps	900 M
3072 Kbps	1350 M	4096 Kbps	1800 M

8192 Kbps

3600 M

16384 Kbps

7200 M

Note:

The data provided in the table above is for reference only. The estimation of “file size” in the table may deviate from the actual value, and any loss caused thereby shall be borne by the user.

- 1. HDD Installation Procedure

Installation tools

A cross screwdriver.

Installation diagrams (1) :

1 Remove the screws on the rear and sides of the chassis and then

remove the top cover.

2_S Connect one end of the HDD data cable to the SATA interface of the NVR master board Up, and the other end to the HDD.

3_S Connect one end of the HDD power cable to the SATA interface of the NVR master board, and the other end to the HDD.

4_S Fix the HDD screws on the bottom of the NVR chassis, attach the top

cover of the chassis and fix it with screws.

Installation diagrams (2) :

1 Remove the screws on the back of the chassis, remove the top cover,

and fix the hard disk to the chassis HDD holder.

2_S Connect one end of the HDD data cable to the SATA interface of the

NVR master board, and the other end to the HDD.

3_S Connect the power cable to the hard disk, attach the top cover of the chassis and fix it with screws.

Installation diagrams (3): (installation of the front HDD) 1 Attach the HDD mounting screws and insert it into the HDD slot on

the front panel.

Local Configuration and Operation
1. Switch ON/OFF
  1. Switch ON

Note:

• Make sure to use the power supply required by NVR before

startup, and ensure that the NVR is well grounded.

Make sure the NVR video output is properly connected to the monitor before startup.
Abnormal power supply will result in malfunctioning of NVR or even damage. It is recommended to use stabilized power supply for power supply.

Connect the power supply and turn on the power switch on the rear panel. The device starts with a “beep” sound.
NVR displays the following screen at startup:

Tiandy
• * • •

4.1.2. Switch OFF

1. Select “Main Menu ->

” to enter the logoff interface, as shown in

the figure below.

Logout

Reboot

Shutdown

Users can click logoff to restart or shut down system.

Notes:

Please do not cut off the power supply when the system is displaying “The system is shutting down…”
Do not cut the power supply off when the device is running.
1. Equipment Activation

After the device is started, the device can be configured with password and secret protection through device activation to ensure the normal login and password security of the device.

First, on the password setting interface, enter the password twice, and click Next to enter the next interface.

2_S On the graphic password setting interface, set an unlock pattern, and then automatically enter the password setting interface. ClickPrevious to return to the password setting interface, or click Skip not to set the graphic password.

3_S On the security question setting interface, set the mailbox and security question. You can skip this step directly into the boot wizard. The mailbox and security questions are used for password resetting.

1. Boot Wizard

After the device is started, the device can be simply configured through the boot wizard to ensure the normal operation of the device.

First, on the Setup Wizard interface, set the current language and resolution of output device. Click “Next” to enter the next interface.

On the Setup Wizard interface , select whether to run the boot wizard. Click “Yes” to enter the next interface, “No” to skip the boot wizard, or “Never” to close the boot wizard. In the third case, the boot wizard will be skipped at the next startup.

On the Authentication interface, a user shall log in as administrator

“admin” for authentication. Click “OK” to confirm the account. After

authentication is successful, the boot wizard appears. The device will be locked for 5 minutes if you input the wrong password for 5 consecutive times. Click Cancel to skip the boot wizard.

Permission Identification

Password

Confirm

Cancel

Note:

• Administrator: admin, password: (boot password set in Section 4.2 Device Activation).

On the time and time zone setting interface, click “Apply” to set the time zone, time format and time; click “Next” to enter the next interface; and click “Exit” to exit the boot wizard.

1 2 3 4 5

Time&Time Zone S… Network card Server Search Format Disk Mobile Monitoring

(GMT+08:00)Beijing,Urumchi,Singapore

Time Zone

Time Format

Time

yyyy/mm/dd hh:mm:ss

2020-03-13 S 09:05:33

Next [ Exit

On the network setting interface, click “Back” to return to the previous interface; click “Next” to set network parameters and enter the next interface; and click “Exit” to exit the boot wizard.

Polymerization Op…

Network card

MAC Address

▼ IPv4 setting

IP Address

SubNet Mask

Gateway

Preferred DNS

Reserved DNS

IPv6 setting

Network cardl

I | Auto obtain IP address via DHCP

192.168.15 .34

255.255.255.0

192.168.15 .1

fl Get DNS automatically

8 .8 .8 .8

8 .8 .4 .4

Back j | Next j [ Exit

On the server searching interface, you can configure digital channels.

Click “Search” to search digital channels; click “Back” to return to the

previous interface; click “Next” to enter the next interface; and click “Exit” to exit the boot wizard.

IP Address

Modify IP

Activated

Protocol

Channel

MAC Address

Display

IPv4 v | Al I

“Next” to enter the next interface; and click “Exit” to exit the boot wizard.

For the non-activated IPC, the NVR password will be used t.

0 Sync password to get reserved information.

On the formatting disk interface, click “Initialize” to format the selected disk; click “Previous” to return to the previous interface; click

ote:

• The disk must be initialized before recording properly.

On the mobile monitoring interface, you can configure control devices on the mobile side. Click “Back” to return to the previous interface; click “Next” to enter the next interface; and click “Exit” to exit the boot wizard.

• Some device models use QQ for mobile monitoring. The real product shall prevail.

If there is still a hard disk in the system that has not been formatted, the following message as shown in the figure below will appear. Click “Execute” to automatically format the unformatted disks in the system one by one; and click “Back” to enter the preview screen directly.

Format Disk

Format disk will erase all the data, continue?

Cancel

Confirm

1. Cameras
  1. Adding Channels from the Shortcut Bar

Users can easily add an IP channel to the device with one click. If no channel is added, the preview status is shown as below.

1_X On the preview interface, click a channel to display the “+” sign, and the server search form appears, as shown in the figure below.

Note:

• A channel is added with default port, username and password; if not, you can choose “Custom Add”.

After the search is completed, double-click the search list or select the channel and click “Add” to complete the addition.
Users itself can also configure parameters to add digital channels. Click “Customized Adding” to display the “Customized Adding” form, as shown in the figure below.

Enter the IP address, port number, user name, password and other information of the front end.

Note:

• If it is the local channel of PSE-NVR and there is no connection, the add method of the PSE channel will automatically be changed to manual add after fast addition. The plug&play function is enabled by default for the POE port of the PSE series NVR. Please do not connect it to the LAN; otherwise, IP addressed of other devices in the LAN will be automatically modified.

4.4.2 Adding Digital Channels Using Regular Methods

Select “Main Menu -> Cameras -> Channels -> Basic Configuration” to

enter the channel configuration interface, as shown in the figure below.

Notes:

This page displays different tabs for different device models.
After addition is complete, you can check the results in the added device list.
Click connect status O to directly preview the video of this channel.
When the connection status displays an exclamation point, move

the mouse over the * icon to show the cause of the

connection failure.

Click “search” to begin searching. Search results are automatically sorted by IP address. You can modify the IP front end in the search results list. Click f to display the modify IP interface, as shown in the figure below.

Select the IP channel to add from the search list, click “Add” or double-click the mouse, and the IP device will be added to the idle

channel of NVR. You can add multiple IP channels. The channel search is shown as below.

PTZ Setting ^{Added Devices}

Channel	Name	Edit	Delete	Enable	Attribute	Protocol
□ 01	Channel 1	Z	X		0.0.0.0 : 01	Private	–
02	Channel 2	z	X		0.0.0.0 : 01	Private
03	Channel 3	z	X		0.0.0.0 : 01	Private
□ 04	Channel 4	z	X		0.0.0.0 : 01	Private
□ 05	Channel 5	z	X		0.0.0.0 : 01	Private
□ 06	Channel 6	z	X		0.0.0.0 : 01	Private
QO?	Channel 7	/’	X	c9	0.0.0.0 : 01	Private	–

Tiandy	E	a		iki	□o	H		s	X
Tiandy	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Channels	Basic Configuration
Stream Setting	Basic Configuration	Config	IPC Central Management	POE power Information

Three Smarts Sett…	IP Address		Modify IP	Activated Added	Protocol	Channel	MAC Address
	□ 192.168.1.2		✓	x/	Private	1	3C:DA:6D:5C:46:DD	-N
Video Setting	□ ’192.168.3.10		/	x/	Private	1	00:50:C2:84:3D:F7
OSD	□ ’192.168.3.11		/	x/	Private	1	00:50:C2:8F:31:DA
	□ ’192.168.3.12		/	x/	Private	1	00:50:C2:8F:31:D9
Motion	□ 192.168.15.65		/	x/	Private	1	00:50:C2:28:lD:99
Mask Alarm	□ 192.168.15.74		/	x/	Private	1	00:50:C2:28:6A:60
Mask Alarm
	□ 192.168.15.113		/		Private	1	00:50:C2:25:lD:CC
Alarm Input	□ 192.168.15.114		/		Private	1	00:50:C2:28:lD:57	–

Video Loss Search I Add Quick Add I Customized… □ Enable S+(first access I… Display IPv4 v All

Delete


Bandwidth Remain		□ Bandwidth Balance	Back

When adding an inactive IPC, an activation pop-up window will

appear as shown in the figure below. Check the “Synchronize

information retained for retrieving the password”, the retained

information will be synchronized to the front end and activated.

For the non-actlvated IPC, the NVR pas…

Sync password to get re…

• If the add method for PSE-NVR’s digital channel is plug and play,

then this channel is busy.

Customized Adding

1 On the Channel Config -> Basic Configuration interface, click

“Custom Add” to enter the digital channel interface; when device type

is private protocol, proceed as shown in the figure below.

2_S Select the channel number to add, check Enable, and select the connection mode according to the device type. When device type is RTSP, proceed as shown in the figure below.

When device type is ONVIF, proceed as shown in the figure below.

After entering the IP address or URL address and username and password of the front-end device, click “OK” to add a digital channel. Repeat this operation to add other digital channels.

Notes:

If the device to add is a multi-channel NVR, you can select the channel number to add from “Channels”, and also can add multiple channels for one NVR at a time.
Continue adding, batch adding, adding according to the add rule and target channel, and skipping the current channel if the

current channel is included in the target channel. If the IP address

is ascending, the last bit of IP, after 255, will not be incremented.

When device type is ONVIF, the port number defaults to 80, and the username and password default to admin. The login account and password may vary from manufacturer to manufacturer, which needs to be modified according to the actual situations.

4.4.3 Adding POE Camera 1 On the Channel Config -> Basic Configuration interface, click f in

the added device list or double-click a PSE channel to enter the digital

channel interface.

2_S A PSE channel can be added by means of “Plug & Play” and “Manual Add”:

If “Manual Add” is selected, the device shall be connected to the network interconnected with IP channels. Other configuration methods are the same as adding ordinary digital channels.
If “Plug & Play” is selected, the front end to add shall be connected to the device’s independent POE-powered Ethernet port. The device will

complete the connection automatically.

- 1. Quick Add

In order to allow users to quickly add devices, users can choose to enable the “Quick Add” function to add channels. In this mode, the device will be automatically searched and added to the digital channel.

^Notes:

The “Quick Add” function will automatically search for IPC and add it to the idle channel. Please pay due attention when using it.
The PSE device channel list cannot be removed manually.
- 1. Configuration Management

Users can import and export all channel parameter configurations through configuration management.

Select “Main Menu -> Cameras->Channels -> Config” to enter the configuration management interface. If a mobile storage device is connected, clicking Export can export all channel configuration parameters, which are saved as .xls format file. Users can manually edit exported parameters on the computer and use them as input parameters, as shown in the figure below.

Importing contents contained in the exported .xls file shall meet the following formats.

Wherein:

In “Enable “, 0: channel not enabled, 1: channel enabled;
In “Chn Type “, 0: main stream, 1: secondary stream, 2: picture stream;
In “Net Mode “, 1: TCP, 2: UDP, 3: multicast;
In “Connect Mode “, 0: IP, 1: domain name, 2: active mode;
In “Preview Mode “, 0: tiled on the display area, 1: wide-screen proportional display is maintained.
Exported .xls files can be edited with Office 2003 and above and imported into the device.
- 1. IPC Central Management

The centralized management function of IPC allows users to import and export parameters of the added front-end devices, upgrade them remotely, and restart IPC.

Select “Main Menu -> Cameras -> Channels ->IPC Central

Management” to enter the IPC centralized management interface, as shown in the figure below.

• The interface can display the channel number, property, version

number and connection status of the added front-end device,and allow perform cloud upgrade, parameter import and export, remote upgrade, IPC restart and other operations.

Configuration Import/Export
Select the front end to operate from the added device list.

(2) Click “B”

to display the configuration import prompt box, as

shown in the figure below.

Configuration Import

Import parameters can lead to reboot of front terminal IPC, whether to continue?

Cancel

Confirm

(3) Click “ok” to enter the configuration import interface, as shown in the figure below.

(4) Select the configuration file and click “Import” to quickly import

the configuration into the front-end device.

(5) Export the front-end configuration parameters, and click

“B” to

display the configuration export interface, as shown in the figure below.

Configuration Export

Export to

File name

USB1-1

Export

Cancel

Select the storage device, fill in the name of the export file and click “Export” to export the front-end configuration. The prompt form pops up after export is successful, as shown in the figure below.

Export Successed

Config file exported.

Confirm

Remote Upgrade and IPC Restart
Select the channel to upgrade or restart from the added device

list.

(2) Click ”

” to display the IPC Upgrade interface, as shown in the

figure below.

IPC Upgrade

Upgrade file list 3.box uuu.box

Refresh

Upgrade

Back

(5) Click ”

(4) Click ”

Select the configuration file to upgrade, and click “Upgrade” to complete the IPC upgrade.

” to remotely restart the selected device.

” to display the Restore Defaults prompt box, as shown in the figure below.

(6) Clicking “OK” and selecting IPC will restore defaults and restart

IPC.

(7) Click “D”

to display the Cloud Upgrade prompt box, as shown in

the picture below.

Import Broadcast/Start Broadcast
Click Import Broadcast to display the IPC Upgrade interface, as

shown in the figure below.

Select the configuration file to upgrade, and click “Upgrade” to complete the IPC upgrade.
After the upgrade is completed, click the Start Broadcast button to the Start Broadcast prompt box, as shown in the figure below.

Start broadcasting

This operation will activate all the IPC alarm sound, continue or not?

Cancel

Confirm

Click OK, and all IPCs will begin to play the imported audio.
- 1. POE Power Information

This function is available in the PSE series NVRs while unavailable in other models.

Select “Main Menu -> Cameras -> Channels ->POE Power Infomation” to enter the POE power information display interface, as shown in the figure below.

Tiandy

Channels

Stream Setting

Three Smarts Sett…

Video Setting

OSD

Motion

Mask Alarm

Alarm Input

Video Loss

PTZ Setting

E	a		iki	□3	H	E	s	X
Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …		o

Basic Configuration Config IPC Central Management POE power information

Instruction: check the check box of corresponding channel to use long-distance network cable, while uncheck it to use short-distanc…

□ Select All □ 01 □ 02	□ 03 □ 04	□ 05 □ 06	□ 07 □ 08	□ 09 □ 10	□ n □ 12	□ 13 □ 14	□ is □ 16
01: 0W	03: 0W	05: 0W	07: 0W	09: 0W	11: 0W	13: 0W	15: 0W
a	Ci	Ci	a	Ci	Ci	a	a
02: 0W	04: 0W	06: 0W	08: 0W	10: 0W	12: 0W	14: 0W	16: 0W
a	Ci	Ci	a	Ci	Ci	a	a
Actual Power:	o.oow				Surplus Power:		200.00W

Notice:

Device POE rated power is200.0W.
Each POE port power range:0~30W.
When actual power exceed rated power, system will close POE port by port number by descending, till the actual power go lower than rated power.

Note:

” /!” means that the POE port is normally powered, and ” ■ ” means that the port is not connected to a camera or powered normally.

• Above the “?” port is the real time power information of the POE port.

Please refer to the interface for POE power notes.

- 1. Code Setting

Select “Main Menu -> Cameras -> Stream Setting” to enter the code setting interface, as shown in the figure below.

Tiandy	E	a		iki	□3	H		s	X
Tiandy	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Channels Stream Setting Three Smarts Sett… Video Setting OSD	Audio/Video Parameter ROI Channel \|[17]Channel 1 v~] [schedule \| Bl Enable Substream Encoding H.265 v^–1 Qs+ H.265 x7 \| \| g+
Motion Mask Alarm Alarm Input Video Loss PTZ Setting	Resolution (1080P)1920xl080	0 Corridor Mode (4CIF)704xS76(PAL)/704×480(NTSC v
	FrameRate 25 v

	BitRate Type CBR xz	VBR xz

	BitRate 2048 x/	(32~16384Kbps) l₁₀24 >7 (32~16384Kbps)
	StreamType Audio/Video v	Audio/Video [
	More setting… [ Copy To Channel [All x/ \| [ Copy Refresh Back

Audio/Video Parameter

Select the channel to set and set audio and video parameters:

Channel: select the channel where you want to set parameters. There are four types of video compression parameters: main stream (normal), main stream (alarm), custom 1, and custom 2.
Encoding: The system supports H.264 and H.265 encoding, and high profile, main profile and baseline encoding methods are available.
S+: S+ will display and distinguish the main and secondary streams according to whether it is supported by the front end. After S+ is turned on, compression mode, video quality, I frame rate and key areas will not be available. Some front ends also support mutual exclusion of S+ and intelligent analysis. When S+ is turned on, the intelligent analysis will be turned off.
Resolution: Sets the resolution of the front-end device.
Corridor Mode: Enables the corridor mode when resolution is 16:9 (for example, 1080P). When corridor mode is enabled, the resolution of the video is adjusted to 9:16.
FrameRate: Video frame rate refers to the number of video frames per second that can be selected or edited from a drop-down list.
BitRate Type: variable bitrate and fixed bitrate. The variable bitrate will change according to the scenario, and the fixed bitrate will be coded according to the set bitrate as far as possible.
BitRate: Can be selected or edited from the drop-down box, range: 32-16384Kbps.
Stream type: The composite type provides two options: “Pure Video” and “Audio Video”. “Audio Video” means containing video and audio information, while “Pure Video” contains only video information.
Click “More” to display the image quality, I frame rate, audio encoding, audio control type, and input volume setting options.
Quality: 5 options including best, better, good, average, poor. Image quality is proportional to the bitrate. The better the image quality is, the higher the bitrate is.
I-Frame Interval: I frame, also known as key frame, One I frame is contained in several video frames. If I frame rate is 100, there is one I frame in every 100 frames of video. I frame rate inversely proportional to the bitrate. The higher the I frame rate is, the smaller the bit rate is. It is recommended that the I frame rate be the same as frame rate.
Audio: The system provides 3 audio encoding modes: ADPCM_D(ADPCM_DIV4), G.711A and G.711U. Three audio sampling rates of 8K, 32K and 48K are also provided.
Audio Type: Audio control type used by the front end: Lineln and MicIn.
Input volume: The input volume of the corresponding channel, ranging from 0 to 100.
Audio output type: Laser-enabled devices also support the selection of audio output type, including built-in speaker, external audio source and off. When a built-in speaker is selected, you can adjust the output volume.
The secondary stream can be set separately. For setting methods, refer to the main stream.

Notes:

When bitrate type is selected as “fixed bitrate”, the image quality is unavailable.
Secondary stream parameters are used for network transmission. When the network environment is not very good, users can use the secondary stream for preview and storage to reduce the bandwidth. In addition, the secondary stream is also suitable for mobile monitoring.
For corridor mode, this should be supported by the front-end IPC.
Coding parameter templates vary with different front-end IPCs.
Click the More button to display or hide the setting options under the button.

ROI

The focus area can be set here after a front-end that supports it is connected. The image displayed in the focus area is of higher quality.

Select the property page of the focus area, as shown in the figure

below.

Check “Area Setting” to enable this function. Press and hold the left mouse button and drag over the video to set the focus area. Up to four focus areas are supported. Click “Delete Area” to delete all the focus areas that have been set.
Click “Apply” to save the settings.

4.4.9 Video Setting

In order to obtain a good visual effect, users can adjust video parameters of the front-end according to the scenario, and the adjusted parameters will apply to local preview, video recording, network preview, etc.

Select “Main Menu -> Cameras -> Video Setting” to enter the HD parameters interface, as shown in the figure below.

HD parameters

Select the channel to set.
Set system, video rotation, mode and other parameters.

Notes:

Brightness, contrast, saturation and chroma can be adjusted between 0-100.
The shutter speed is adjustable between 1/100000 – 1. The higher the set value is, the faster the response is.
Auto gain is adjustable between 0 and 100.
Ultra-wide tendency policy has three options: Off, Auto and Manual. The ultra wide tendency rating is displayed when the Ultra wide tendency policy is not turned off, and the value is adjustable between 0 and 100.
Image enhancement includes image style, indoor and outdoor modes, digital noise reduction and noise reduction level. Image style includes adaptive, natural, bright, soft and sharp; Indoor and outdoor modes include indoor and outdoor; Digital noise reduction has three options: Off, Normal and Expert. When the normal mode is selected, the noise reduction level option is displayed, and the value is adjustable from 0 to 100. When the expert mode is selected, there will be the space-domain noise reduction level and the time-domain noise reduction level options, and the value is adjustable from 0 to 100.
White balance has options including automatic, semi-automatic, sunny day, fluorescent lamp, warm light, incandescent lamp, natural light, lock and manual. Manual and semi-automatic can be the value between 0 and 50.
The Copy to Channel function can be used to copy the set parameters.
Use the mouse wheel to adjust video input parameters, or you and Q icons to increase or decrease the value.

can also click lU

After setting, click “apply” to save setting parameters.
Restore Defaults is to allow the camera directly to restore the defaults of all parameters on this page.

High-definition template

Select the channel for the HD template you want to set.
HD templates are divided into indoor, outdoor, sports, wide

tendency, low light, high light, bright, custom, as shown in the figure below.

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Channels

Stream Setting

Three Smarts Sett…

Video Setting

OSD

Motion

Mask Alarm

Alarm Input

Video Loss

PTZ Setting

EaztoiiiioHESX

Playback Backup Alert Ma… VCA Cameras Storage … Alarm Se… System S… System … 0 0

Image Set High-definition template

Channel

Day

Night

D/N Set

[17]Channel 1

Outdoor

Reset To Def… j j | | Back

D/N Set

Select the channel where you want to set Color to Black.
Color to Black types are divided into color, black and white, timer, inter-sync, exter-sync, day and night and adaptive.
Timer is shown in the figure below.

Notes:

Daylight hours and dark hours can be set to a time range of 00:00-23:59, and the dark hours must be later than dawn time.
The Color to Black mode depends on the front end.

4_X Exter-sync is shown in the figure below.

otes:

Daytime and night brightness values can be adjusted from 0 to

100, or you can click the o and icons to increase or

decrease the value. E3

The Color to Black delay and Black to Color delay can be adjusted

between 0 and 120s.

5_X Inter-sync is shown in the figure below.

Notes:

Daytime and night brightness values can be adjusted from 0 to

100, or you can click the s or Q icon to increase or decrease

the value.

The Color to Black delay and Black to Color delay can be adjusted

between 0 and 120s.

6_X The day and night mode is shown in the figure below.

Notes:

The day and night mode includes automatic, daytime and nighttime.
The sensitivity is divided into high, medium and low.

7. The adaptive mode is shown in the figure below

Note:

Day/night brightness values can be adjusted from 1 to 100.
The effective delay time for Color to Black/Black to Color is 0-120 seconds.

4.4.10. OSD

1. Select “Main Menu ->Cameras ->OSD ” to enter the OSD overlay parameter setting interface, as shown in the figure below.

OSD Overlay

Select the channel to be set OSD.
Set OSD for the channel.

To change the OSD position of the channel, check the custom position, and directly drag the mouse OSD box to set it.

Notes:

• OSD overlay includes channel name, date, week day, 12-hour system, date format, time format, OSD color, background color, etc.

Video Occlusion

The video occlusion function can occlude some key areas on the video.

1. Select the channel to set video occlusion.

2. Drag the mouse to set the video occlusion area.

PTZ Privacy Mask

1. Select the channel to set dynamic privacy occlusion.

Control the PTZ via the shortcut PTZ control panel to switch to the screen you want to occlude.
Drag the mouse to set the video occlusion area and click “Add Area”.
The added area is shown in the list on the right. Click “Delete Area” to delete areas.

NO Note:

• This section applies to a front-end IPC that supports this

functionality.

4.4.11 Motion 1. Select “Main Menu -> Cameras-> Motion” to enter the motion

detection setting interface, as shown in the figure below.

2. Select the channel to set motion detection.

Set the motion detection arming time, detection area and sensitivity, as follows:
Check “Enable”.
Enter the “Deployment Time” to set the motion detection arming time.
Draw the area to be detected on the video of the channel with the mouse.
Adjust the sensitivity on the sensitivity slider. The higher the sensitivity value is, the more sensitive the motion detection is.
Enter the “Linkage Setting” to set the motion detection and alarm linkage.
Alarm linkage voice prompt, screen display, sending email, linkage video, linkage output, linkage snapshot, linkage text preplan, linkage single screen and linkage double light are available for setting.
After setting, parameters of other channels can be copied.

5_S Click “Apply” to save the settings parameters.

J Note:

• Double lights can be linked after front end devices supporting

double lights are connected.

- 1. . Mask Alarm

1 Select “Main Menu -> Cameras -> Mask Alarm” to enter the occlusion

alarm interface, as shown in the figure below.

2_X Select the channel to set video occlusion.

3_X Check “Handle Video Occlusion” to process the occlusion alarm.

4_X Select “Linkage Setting”. When an alarm occurs, you can link voice prompt, screen display, sending email, linkage video, linkage output, linkage snapshot, linkage text preplan, and linkage single screen, etc.

5_X After setting, you can copy the parameters from other channels. Click “Apply” to save the set parameters.

- 1. Alarm Input

By setting alarm inputs, when input alarm occurs in the front-end IPC, the NVR device can be linked to provide prompt, video, etc.

Select “Main Menu ->Cameras -> Alarm Input” to enter the alarm input setting interface, as shown in the figure below.

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	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Channels

Stream Setting

Three Smarts Sett…

Video Setting

OSD

Motion

Mask Alarm

Alarm Input

Video Loss

PTZ Setting

Input Port No.

Input Port Alias

Circuit Type

Remote Alarm Input 2

Normally open

1 □ Enable

Deployment time Linkage setting

Copy To Port _AN v I Copy

I Apply | Q Back

Select the input port number to set.
Select Annunciator Type.

nO Note:

Normally-open alarm: active when the alarm input port for the

front-end IPC is closed.

Normally-closed alarm: active when the alarm input port for the front-end IPC is open.

Check “Handle Alarm Input” to set the arming time of alarm input.
Enter “Linkage Setting” to set alarm linkage.
Options include alarm linkage voice prompt, screen display, sending email, linkage video, linkage output, linkage snapshot, linkage PTZ, linkage text preplan, linkage single screen, etc.
After setting, parameters of other channels can be copied.
Click “Apply” to save the settings.
- 1. Video Loss

Set the video loss alarm. When video loss occurs in a channel, it is linked to the NVR device for prompt, recording, etc.

Select “Main Menu -> Cameras -> Video Loss” to enter the video loss setting interface, as shown in the figure below.

Tiandy

Channels

Stream Setting

Playback

Backup

Alert Ma…

iid

VCA

[01]Channel IChannel IChannel IC’/

Q H

Cameras Storage …

E 3 X

Alarm Se… System S… System …

Three Smarts Sett…

Video Setting

OSD

Motion

Mask Alarm

Alarm Input

Video Loss

PTZ Setting

Deployment time Linkage setting

0 Enable

Copy To

Copy

Select the channel to set video loss.
Check “Handle Video Loss” and set the arming time for video loss.
Enter “Linkage Setting” to set alarm linkage.
Options include alarm linkage voice prompt, screen display, sending email, linkage video, linkage output, linkage snapshot, linkage PTZ, linkage text preplan, linkage single screen, etc.
After setting, parameters of other channels can be copied.
Click “Apply” to save the settings.
- 1. PTZ Setting

Set the PTZ control protocol and serial port property for a channel.

Select “Main Menu -> Cameras -> PTZ Setting” to enter the PTZ

setting interface, as shown in the figure below.

Select the channel to set.
Select the PTZ control protocol, address and serial port of the channel. Once the setup is complete, parameters of other channels can be copied.
Click “Apply” to save the settings.

NO Note:

• Users can customize the serial port properties to set the baud rate, data bit, stop bit and check bit of the serial port, and choose to copy these set parameters to other channels after setting.

- 1. Three Smarts Setting

For the three smarts camera, the intelligent three smarts setting can be used to carry out motion detection.

Select “Main Menu -> Cameras -> Three Smarts Setting” to enter the basic setting page, as shown in the figure below.

Select the channel to set motion detection to set the sensitivity, and select to enable intelligent coding, intelligent image and intelligent alarm. Click the Apply button.
Set the motion detection area, as shown in the figure below.

Set the arming time as shown in the figure below.

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Playback

Backup

Alert Ma…

iki

VCA

Cameras

H E S X

Storage … Alarm Se… System S… System …

Channels

Stream Setting

Three Smarts Sett…

Video Setting

OSD

Motion

Mask Alarm

Alarm Input

Video Loss

PTZ Setting

Basic Configuration Smart Alarm Parameter

Channel [06]Channel 1

Area Setting Deployment time Linkage setting

Copy To

Copy

Back

Enter the “Linkage Setting” to set the motion detection alarm linkage,

as shown in the figure below.

Options include alarm linkage voice prompt, screen display, sending email, linkage video, linkage output, linkage snapshot, linkage text preplan, linkage single screen, etc.
After setting, parameters of other channels can be copied.
Click “Apply” to save the settings.

4.5 Preview

- 1. Interface Status

On the preview interface, the video recording and alarm status of each channel can be distinguished by the icon on the upper right of each channel. For description of preview status, please refer to the table below.

Icon	Status Description
£	Alarm (including motion detection alarm, video occlusion alarm, port alarm, video loss alarm, intelligent analysis alarm, etc.)
[reg]	Video recording (including timer, manual and various types of alarm linkage videos)
1	Face recognition: This channel has enabled face recognition
M[reg]	The channel is recording and an alarm occurs

4.5.2 Task Bar Menu

In preview state, the task bar allows for preview screen switch, preview setting, output mode, alarm clearing, alarm information viewing, network setting, mobile monitoring, time setting and other operations, as shown in the figure below.

Taskbar diagram of main port

Taskbar diagram of auxiliary port

Descriptions of main port taskbar items

Name	Description
Main Menu	Enter the system Main Menu.
Single screen	Select a channel from the drop-down menu to switch between single screens.
Multi-screen	Change the preview mode with the drop-down menu option.
Custom preview	Directly apply the specific preview screen number and scene configuration previously set by the user. For settings, see “Preview Setting -> Custom Preview Interface Description”.
Previous	Switch to the previous screen.
Next	Switch to the next screen.
Start switching	Continuously switch to the next screen according to the preview settings and start from the first screen when you reach the last screen.
Output mode	Options include standard, soft, bright, highlight.

Auxiliary port	Mouse operation changes from main port to auxiliary port.
Alarm clearing	Clear all current alarms in the system.
Alarm information	Check abnormal alarms and regular alarms.
Network setting	Enter the network setting screen. (An alarm will be generated when IP conflicts and the network disconnects)
Mobile monitoring	Download the mobile monitoring client and QR code for the connecting device.
Time setting	Enter the time setting interface
Hide/lock toolbar	Hide or lock the toolbar
Target detection	The real-time mode allows viewing of the alarm pictures of face detection and face recognition in real time. The history mode allows viewing of the alarm pictures of face detection and face recognition within one hour;

Notes:

To use the “Custom Preview” action, set the “Custom Preview” configuration in the Preview Setting.
To use “Start Switching”, set “Cruise Interval” in the Preview Setting.
Android and IOS clients are available for mobile monitoring, and the status of public network connection can be checked.
TC-NR1016M7-S8, TC-NR1032M7-S8, TC-NR20xxM7-S8,

TC-NR20xxM7-E8, and TC-NR20xxM7-E16 are set with main and auxiliary ports, while other models have no auxiliary ports.

Description of auxiliary port right-click menu item

Name	Description
Single screen	Select a channel from the drop-down menu to switch between single screens.
Multi-screen	Change the preview mode with the drop-down menu option.
Previous	Switch to the previous screen.
Next	Switch to the next screen.

Start switching	Continuously switch to the next screen according to the preview settings and start from the first screen when you reach the last screen.
Main port	Mouse operation changes from auxiliary port to main port.
Set as main port	Set auxiliary port as main port, which means that main and auxiliary ports are exchanged.
Hide/lock toolbar	Hide or lock the toolbar

Custom Preview

Users arrange some specific channels according to the specific number of screens on the same screen as needed. When you select a configuration from the “Custom Preview” popup menu, the preview becomes this display screen.

Single Screen

Switches the current screen to a specified channel. Select a channel in the “Single Screen” pop-up menu, that is, selecting the channel for preview.

Multi-screen

Modify the display mode of the output device. The system supports 1/3/4/6/8/9/10/13/16/20A/20B/25/32/36/40/64 screen preview. If the multi-screen preview is selected, the preview is done according to this number of screens.

J Note:

• For TC-NR20-S series and TC-NR20-E series NVRs, except for 20-channel devices, VGA1/HDMI1 supports up to 64 screens and VGA2/HDMI2 supports up to 32 screens. The maximum number of supported screen is subject to the specific model.

Page UP/Down

Click the “Previous ” button on the taskbar to switch to the previous screen, and click the “Next” button to switch to the next screen.

Start/Stop Switching

After calling out the taskbar on the main port/auxiliary port, select “Start Switching”, and the main port/auxiliary port will start switching according to the set cruise sequence; Select “Stop Switching” to stop switching.

4.5.3 Shortcut Preview

In preview state, select the channel to operate by using the left mouse button. The shortcut bar is shown below the red box, as shown in the figure below.

The shortcut menu can be used for PTZ control, instant playback,

manual snapshot, digital zoom, intercom and channel information

	■	Low delay/high flow
^^^^^■,,,,,,		Set the fisheye mode supported by preview
	Eq	View/edit channel information
		View the IPC parameters
	3D	Enable 3D positioning

Instant Playback

Playback videos within 5 minutes of the channel. If there is no video available in the channel, the “Instant Playback Failed” message will be display.

Digital zoom

1_S Click to enter the digital zoom interface, as shown in the figure

below.

Original video:

Screenshot of the digital zoom effect:

2_S Scroll the mouse wheel to zoom in or out. The zoom-in or -out area is centered around the current position of the mouse.

3_S You can also click “+” in the upper left corner of the screen to zoom in and “-” to zoom out. Zoom-in and -out are done around the center of

the current screen.

4_S When zooming in, the left mouse button can still drag and drop the image to change the zooming area.

Click the right mouse button to exit digital zoom.

Note:

• Depending on the processing capacity of the equipment, the

maximum magnification time is 8 times or 16 times.

High Flow/Low Delay:

When High Flow is selected, the NVR devices will ensure fluency based on network traffic. When the Low Delay mode is selected, the video delay is reduced.

- 1. Preview Parameter Setting

Enter “Main Menu -> System Setting -> Preview Setting”, as shown in the figure below.

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D H E

Cameras Storage … Alarm Se…

System S…

System …

General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

Playback

Backup

■id

VCA

Basic Configuration View configuration Customized Preview

0 Self-adaptive optimum resolution

Cancel

Description of the Preview Setting -> Basic Configuration interface:

Output device: select a video output device from the “output device” drop-down list: HDMI2/BNC, VGA/HDMI, VC (VC is shown here when the last channel is set as the virtual composite channel).
Output resolution: 800*600, 1024*768, 1366*768, 1440*900, 1280*800, 1280*720, 1920*1080, 2560*1440, 2560*1600,

3840*2160, etc. The list items may vary with devices.

Automatic detection: Adaptive to the best resolution of the monitor.
Cruise interval: Sets the preview automatic switching time interval. Options include no cruise, 2s, 3s, 5s, 10s, 15s, 30s and 60s.
Preview mode: set screen number configuration, including 1, 3, 4, 6, 8, 9, 10, 13, 16, 12 A, 12 B, 25, 32, 36, 40, 64, etc. The list items may vary with devices.
Main port setting: This setting is available in TC-NR1016M7-S8, TC-NR1032M7-S8, TC-NR20xxM7-S8, TC-NR20xxM7-E8, and TC-NR20xxM7-E16, while unavailable in other specifications.
Output mode: Sets VGA output display effect. Options include standard, soft, bright, and highlight.
Alarm screen switching interval: Sets the time interval of alarm linkage single screen display. Options include 2s, 3s, 5s, 10s and 15s.
Keep the last frame: With this option configured, the preview will stay on the last frame after the front camera is disconnected. Otherwise, “No Video” is displayed.

Description of the Preview Setting -> View Configuration interface

Tiandy

General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

E	a		iki	a	H	E	s	X
Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …		o

Basic Configuration View configuration

Output
Channel	Channel
	Channel 1…	–
²	Channel 1…
³	Channel 1…
	Channel 4
^5	Channel 5
⁶	Channel 6
	Channel 7
⁸	Channel 8
⁹	Channel 9
¹⁰	Channel 10
¹¹	Channel 11
¹²	Channel 12
¹³	Channel 13
¹⁴	Channel 14
¹⁵	Channel 15
¹⁶	Channel 16
¹⁷	Channel 1	–

Customized Preview

Select the screen number on the right, double-click the screen to delete the preview channel, and double-click the channel number in the table on the left to configure the channel number to the specified location. To open or close all preview channels, click Auto Configure and Clear All on the lower right.

Notes:

The standard series NVRs (16-channel 8-disk position, 32-channel 8- disk position) have two kinds of output devices: HDMI2/BNC and VGA/HDMI1.
The TC-NR20-S series and TC-NR20-E series NVRs (TC-NR20xxM7-S8, TC-NR20xxM7-E8, TC-NR20xxM7-E16) have two kinds of output devices: VGA1/HDMI1 and VGA2/HDMI2.
The multimedia NVR series (20-channels 1-disk position) have one kind of output device: HDMI/VGA.
When the maximum preview performance is switched from the main stream to the secondary stream, as the secondary stream is non-composite audio by default, there may be no sound in the UI preview. Due to the limitation of device performance, when the access stream reaches the upper limit of device performance, it cannot continue to connect to other streams.

Description of the Preview Setting -> Customized Preview interface

The left and middle sides of the interface are used the same way as the view configuration interface. When the channel is configured, click the arrow between middle and right to add the configuration to the preview template. The maximum number of supported templates is 8. After configuration is completed, click “Apply” in the lower right corner to make it effective. Selecting the preview template can change the channel and screen number configuration. Double-click can change the template name. Preplan application is used in the right-click menu of preview screen.

- 1. Preview Interface Message

Limited Decoding Performance

When the decoding performance of the device reaches the upper limit, the device will display the message as below: “Decodingperformance reaches the upper limit, please manually disable part of channels”. You can configure whether to enable the message. For details, see the System Settings -> General Settings. It is not enabled by default.

System Exception Message:

When the options in System Settings -> Route Maintenance ->

Network Exception/Storage Exception are enabled and related exception

events occur, the

icon in the upper right corner of the screen will

become the

icon. Double-click on the icon will open the system

notification interface, as shown in the figure below.

Alarm Information

Abnormal alarm

Time Title Type Content

2020-03-13 10:53:39	VCA	[03]Channel IChannel ICh…
2020-03-13 10:53:36	VCA	[03]Channel IChannel ICh…
2020-03-13 10:53:34	VCA	[03]Channel IChannel ICh…
2020-03-13 10:53:32	VCA	[03]Channel IChannel ICh…
2020-03-13 10:53:18	VCA	[03]Channel IChannel ICh…
2020-03-13 10:52:40	VCA	[03]Channel IChannel ICh…
2020-03-13 10:52:29	VCA	[03]Channel IChannel ICh…
2020-03-13 10:52:29	Motion	[03]Channel IChannel ICh…
2020-03-13 10:52:11	Motion	[03]Channel IChannel ICh…
2020-03-13 10:51:39	VCA	[03]Channel IChannel ICh…

• Users can choose not to display the message, or click “Next” to

check the next message.

When an anomaly alarm regarding the risk of video loss occurs, a red warning form will appear to alert the user to deal with the abnormal alarm in time, as shown in the figure below.

Abnormal notice

[03-17 11:50:05]No valid disk.

Please handle it timely. Otherwise there is a risk of losing the videotape.

Later process… Processing

Alarm Message:

In intelligent analysis, when linkage call is set for the channel and

when an alarm occurs, a single screen of the corresponding

channel appears, and the

icon flashes in the upper right

corner of the screen. Clicking the icon can open the calling, and at

this point, the icon becomes

. Clicking the right mouse

button can exit the alarm.

- 1. Audio Preview and Intercom

Audio Preview

After selecting a video channel with mouse or remote control, the system will automatically play the audio of that channel.

Voice Intercom

Users can use the voice intercom interface of the device to realize the intercom function between the remote control end and the device. Please connect the pickup and speaker before intercommunication.

- 1. Right Back to Preview Interface

On the parameter configuration interface, right-click to return directly back to the preview interface.

4.6 PTZ control

- 1. PTZ Parameter Setting

Notes:

Before controlling the dome camera or PTZ of the IP channel, please first confirm that the network is normally connected between PTZ decoder and NVR, and configure the parameters of the PTZ decoder in the device.
For parameter setting of front-end IPC serial port, see section 4.3.15.
For parameter setting of NVR local serial port, see System Settings.
- 1. PTZ Control

In login state, enter the preview state. Use your mouse to click the channel preview screen that requires PTZ control. Click the “PTZ” button in the preview shortcut menu bar to enter the full-screen screen of the channel, and the PTZ control form appears, as shown in the figure below.

Select the channel for PTZ control.
Description of PTZ control:
PTZ control: Use your mouse to click the DQOU button to control up, down, left and right actions of the PTZ; use your mouse to click the □□□□ button to control the tilt actions of the PTZ; click the s button to start or stop the automatic pan operation of the PTZ.

2) Lens control: click the

button on the left of the “Aperture” to

turn off lens aperture; click the

button on the right to turn

on aperture; click the

button on the left of the “Focus” to

zoom.

enable far focus; click the

button on the right to enable

close focus; click the

button on the left of the “Zoom” to

reduce zoom; and click the

button on the right to increase

Speed setting: click the progress bar to select a value or scroll the mouse wheel to change a value, or click the or icon to increase or decrease the value. The higher the value is, the action speed of the PTZ is greater. The value is L2 by default.
Click the B icon to set the one-key focus function, click the

icon to enter the 3D positioning function interface, and click the icon to set ON and OFF of the front-end laser.

icons to expand and hide the control menu on

5). Click 0 and H

the right, as shown in the figure below.

6 ) Drag the km icon to drag the PTZ control form.

icon to zoom out the PTZ control form. In PTZ

7 ) Click the

zoom-out state, click the

icon to return to the PTZ control

form. In PTZ zoom-out state, press and hold the left mouse button to control the PTZ direction of the dome camera according to mouse movement direction.

6.3 Preset Position, Cruise, Trajectory Settings and Recalling

Preset Position Setting and Recalling

1 Recall preset position: Selects a preset position number from the “Preset Position” drop-down list, or enter the preset position number directly and click the “Recall” button to recall the selected preset position.

2_S Set preset position: after controlling the PTZ to act to a specific position, select the preset position number from the preset position drop down list or directly input the preset position number, and click “Set” button to complete setting the preset position of this position number.

Trajectory Recording and Demonstration

When you click the “Start Trajectory” button, the button message changes to “End Trajectory”, and the system enters the trajectory recording state. At this point, the system will automatically record all operations on the PTZ before users click the “End Trajectory” button. After pressing the ” End Trajectory” button, the trajectory recording is completed and the system will automatically exit the trajectory recording state. Users can click the “Demo Trajectory” button to demonstrate the trajectory just recorded.

Cruise Path Setting

Click the “Cruise Path” button to enter the cruise path setting interface,

as shown in the figure below.

Cruise path setting are described as follows:
View cruise path information

Select a cruise path number from the “Path Number” drop-down list. After selecting a cruise point, the system automatically displays the preset position corresponding to the cruise point and the

duration of stay in the preset position.

Edit cruise path

Select the path number you want to edit from the “Path Number” drop-down list. If the path is disabled at this point, press the “Enable” button to enable the cruise path. Select the preset position number from the “Preset Position” drop-down list, and press “Add” after entering the time, the preset position will be added to the cruise point list of the cruise path. After selecting a cruise point from the cruise point list, click the “Delete” button to remove the cruise point from the cruise point list of the cruise path.

After a cruise point is selected, select a preset position from the preset position dropdown list, and click the “Set” button after the time is entered to modify the configuration information of the selected cruise point.

Enable/disable cruise path

Select a cruise path number from the “Path Number” list to enable or disable the path.

Recall/stop cruise path:

Click the “Recall” button to cruise according to the set path. Click “Stop” to stop the current path cruise.

Exit the cruise path setting interface

Click the “OK” button to save all the path editing operations on the cruise path setting interface into the system, and then exit the path setting interface. When pressing the “Cancel” button, the system will automatically ignore all editing operations and exit the path setting interface.

3D positioning

Users can select any area on the video screen with the mouse, and the system will automatically control the action of the PTZ lens to realize the zoom-in/out function of the display scene (drawing a rectangle from left to right for zooming in from and right to left for zooming out).

4.6.4 USB Keyboard Controlled PTZ

In preview mode, select the channel for PTZ control by using [t] [I] keys and press P. At this time, the system will display the selected channel on a single screen. The upper right corner of the screen displays “PTZ ChnXX” to alert users that the system is in the PTZ control state of the XX channel.
Controlling PTZ Actions

PTZ control: In the PTZ control mode, press [t][l][^][^] keys to control the PTZ up, down, left and right; Press the “Enter” button, the PTZ starts automatic pan action and press the “Enter” button again, the PTZ stops automatic pan action.
Lens control: In the PTZ control mode, press I or G to turn on the lens aperture; press Ctrl+I or Ctrl+G to turn off the lens aperture; press Z or B to zoom in; press Ctrl+Z or Ctrl+B to zoom out. Press F or J to enable far focus; and press Ctrl+F or Ctrl+J to enable close focus.
Recall preset position: In PTZ control mode, press the [Backspace] key, and then [Number] key, and then [Enter] key, the system will recall the corresponding preset position.
Speed setting: In PTZ control mode, press the numeric keys [1] – [4] to set the speed of the PTZ.
Exit the PTZ control mode: Click [ESC] in the PTZ control mode to return to the preview mode.

4.7 Storage Setting

- 1. Recording

Basic

Select “Main Menu -> Storage Setting -> Recording -> Basic ” to enter the recording interface, as shown in the figure below.

Tiandy

Recording

Parameter

Images Setting

Diskgroup Allocation

Reindex

Playback

Channel

Backup

Alert Ma…

iki

VCA

Cameras

E S X

Storage … Alarm Se… System S… System …

Basic Advanced Holiday Plan

[01]Channel 1;£ v 0 Audio Recording 71 Redundant

I I I-frame Record

10 xz f Reset

[Mainstream x’

PreRecord(s)

Dwell (days)

Copy To

PostRecord(s)

StreamType

Back

Select the channel to set.
Select whether to “Audio Recording”, whether to enable “Redundant “, and whether to enable “I-frame Record”.

When “Audio Recording” is not checked, only video data is saved in the video file.
When there are redundant disks in the system and the “Redundant” function is enabled on the selected channel, recordings and captured image files will be saved in both the recording disk and redundant disk.
If “I-frame Record” is enabled, the system will posterize video files, which can greatly save the hard disk space for the videos of non-key areas.

Select video type. Options include “Schedule”, “Port Alarm”, “Motion”, “Video Loss”, “Video Mask”, “Motion/Port”, “Motion&Port”. You can check “Cancel” to delete the set video types.
Press and hold the left mouse button and drag over the time zone, and the selected time zone will be updated as the specified video type.
Set the pre-recording and delay time of alarm videos.

PreRecord: Assuming that the pre-recording time set by the user is 5s, the system will automatically save the video information to the video file 5s before alarming.
PostRecord: The delay time of video is applied to the alarm video. Assuming that the delay time set by the user is 5s, the system will automatically save the video information to the video file 5s after alarming ends.
The combination of prerecord and postrecord: can facilitate the user to analyze the monitoring information before and after the occurrence of alarms.

Dwell : Set the maximum retention time of videos in days. 0 means no restriction, and the maximum retention time of videos is 120.
StreamType : Set the stream type of videos, including MainStream and SubStream. Some models also support dual stream recording.
Click “Apply” to save the configurations.

Advanced

Select “Main Menu -> Storage Setting ->Recording -> Advanced” to enter the video template advanced setting interface, as shown in the figure below.

Select the channel to set.
Set whether to enable the ANR function of front-end IPC. If enabled, IPC will automatically start the local recording when the IPC is disconnected, and automatically upload the locally saved videos to the NVR when the IPC gets online again.
Select the pre-recording time from the “PreRecord” drop-down list.
Select the video delay time from the “PostRecord” drop-down list.
Set the time period and the video type within the time period. Click the “Time” option box to make it selected. Enter the start and end time of the time period into the time period input box. Select a video type from the “Record Type” drop-down list. Different video types can be specified for different time periods.
Copy the parameters of the current template to the channel and date.
Click “Apply” to save the configurations.

Holiday Plan:

You can configure holiday video plan of the year. When holiday plan is enabled, the video plan will be implemented first during holiday time.

Select “Main Menu -> Storage Setting -> Recording -> Holiday Plan” to enter the “Holiday Plan” interface, as shown in the figure below.

No.	Holiday Name	Status	Start Date	End Date
01	Holidayl	Close	2020/01/01	2020/01/03
02	Holiday?	Close	2020/01/01	2020/01/03
03	Holidays	Close	2020/01/01	2020/01/03
04	Holiday4	Close	2020/01/01	2020/01/03
05	Holidays	Close	2020/01/01	2020/01/03
06	Holiday6	Close	2020/01/01	2020/01/03
07	Holiday?	Close	2020/01/01	2020/01/03
08	Holidays	Close	2020/01/01	2020/01/03
09	Holiday9	Close	2020/01/01	2020/01/03
10	HolidaylO	Close	2020/01/01	2020/01/03

Click a holiday in the selected list, and click “Edit” or double click the

left mouse button to enter the “Holiday Setting” interface.

Check “Enable Holiday Plan” and choose the setting mode of the holiday “per Date”, “per Month” or “per Week”. Enter the start date and end date of the holiday. Click “OK” to save the configurations.
After enabling the holiday plan, you can select the holiday from the “Date” in “Advanced ” and set the corresponding video template for the holiday. Videos will be recorded according to this template for all enabled holiday plans.

J Note:

• All configurations by week take Sunday as the first day of the weekday, unless otherwise specified.

- 1. Parameter

Select “Main Menu -> Storage Setting -> Parameter” to enter the video policy setting interface, as shown in the figure

below.

Not Enough Disk Capacity

0 Overwrite file

Delete Non-alarm Record

Stop Recording

Back

Select the processing method of the system when the disk space is insufficient, such as “Overwrite Files”, “Delete Non-alarm Record” or “Stop Recording”.
Click “Apply” to save the configurations.
- 1. Diskgroup Allocation
Select “Main Menu -> Storage Setting -> Diskgroup Allocation” to enter the disk pack configuration interface, as shown in the figure below.

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Tiandy	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Recording

Parameter	Mode Selection	Disk Group v*
Images Setting
Diskgroup Allocation	Disk Group

Reindex p0 Select All Disks

001	002	•y 03	•y 04	005	006	•y 07	•y os	Prompt:The max bitrate for one single disk-group is 100Mbps, there might be
009	V 10	v’ 11	•y 12	013	@14	v’ 15	016	risk of losing recorded video if actual bitrate is higher than this limit.
1^17	@18	0 19	020	021	022	023	v’ 24

v* Select All Channels In This Page

001 002 003 004 005 006 007 008 009 010

011 012 013 014 015 016 017 018 019 020

| | | Back

Set disk group or quota.

Disk Group: Divides hard disks mounted on the NVR multiple disk packs. You can specify the disk pack where the video files are located for each channel.

Quota: Specifies the maximum disk space a channel’s video files can use. Different channels can be configured with different video space.

NO Note:

• Mode switching can come into effect only after the device is restarted.

Warning

A Recording mode changed needs reboot to take effect, reboot now?

Cancel

Confirm

Set the disk group.
Select “Disk Group” under “Mode Selection”.

Tiandy

Playback

Backup

Alert Ma…

iki

VCA

Cameras

ffll

Storage …

Alarm Se…

System S…

System …

a o

Recording

Parameter

Mode Selection

Disk Group

Images Setting

Diskgroup Allocation	Disk Group				01				2
Reindex		O Select All Disks
Reindex		O Select All Disks
		□ oi	002	003	•y 04	005	006	•y 07	•y os	Prompt:The max bitrate for one single disk-group is 100Mbps, there might be
		‘Z 09	010	011	•y 12	■ 13	014	v’ 15	016	risk of losing recorded video if actual bitrate is higher than this limit.
		‘Z 17	018	019	■ 20	■ 21	022	V 23	xZ24

Select All Channels In This Page

■ 03 ■ 04

■ 13 ■ 14

■ 05 ■ 06

■ 15 H16

■ 07 []08

■ 17 |18

■ 09 |10

■ 19 |20

Apply Back

Select disk group. There are disk groups 1 – 8 to choose from the drop-down box.
Select disks for a disk group. Sets which disks belong to the disk pack. Check “All Disks” to select all available disks. A disk cannot be assigned to more than one disk pack at the same time.
Select a channel for a disk group. Select which channels to record in the pack.
Click the “Apply” button to save the settings.

^Notes:

The storage bitrate of a single disk pack can be up to 100Mbps; otherwise there is a risk of video loss.
When ESATA is a non-backup disk, it appears in the All Disks box.
There are 20 channels in one disk pack for NVR by default. The rest can be done in the same manner.
Quota Configuration
Select “Quota” under “Mode Selection”.

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Tia ndy	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Recording

Parameter	Mode Selection	Quota	3
Images Setting
Diskgroup Allocation	Remaining Quota/Total Quota	9.P4TB/9.04TB	■
Reindex	Channel	[01]Channel 1
	Used Recording Quota	576.00G	■
	Record Quota(GB) Used Pictures Quota Picture Quota(GB) Copy To Channel	0 2.00G 0 All	0 means no limit (the minimum is 10G) ■ 0 means no limit (the minimum is 5G) Copy

| | | Back

Select the channel to set. Select the channel where you want to set the quota from the “Channel” drop-down box.
Set the video quota. Sets the maximum storage space that video files of the channel occupy, in GB. 0 indicates unlimited.
Set the image quota. Sets the maximum storage space for the image files of the channel, in GB. 0 indicates unlimited.
Save the settings. Click the “Apply” button to save your settings.
Quota mode is not recommended for devices with over 40

channels.

- 1. Images Setting

Select “Main Menu -> Storage Setting -> Image Setting” to enter the snapshot setting interface, as shown in the figure below.

Select the target channel number for the snapshot setting

operation.

Set snapshot type: “Snapshot” and “Alert Snapshot”. When “Alert Snapshot” is selected for snapshot type, the snapshot setting interface is shown in the figure below.

Set snapshot mode: “Single Picture” and “Multiple Pictures”.
Set the time interval of snapshot, in seconds.
Choose whether to upload captured pictures via FTP. Click the “Upload To FTP” button to enter the FTP setting interface. For details about FTP settings, refer to the corresponding section.
Choose whether to upload the captured pictures via SNMP. Click the “Upload To Email” button to enter the Email setting interface. For details about settings, refer to the corresponding section. On this interface, Email Setting is unavailable for alarm snapshot.
The snapshot setting parameters of the current channel can be copied to the specified channel.
Click “Apply” to save the configurations.

ote:

• The system can snapshot at most 2000 pictures per channel within 24 hours. The snapshot count will be cleared after the system is restarted.

- 1. Reindex

When HDD exception or video loss occurs, lost videos can be retrieved to the maximum extent by rebuilding the index.

Select “Main Menu -> Storage Setting -> Reindex” to enter the “Reindex” interface, as shown in the figure below.

Tia ndy

Recording

Parameter

Playback

Backup

Alert Ma…

■id

VCA

o H E S X

Cameras Storage … Alarm Se… System S… System …

Rebuilding a index may take some time and pause time lapse,are you sure to continue?

Images Setting

Diskgroup Allocation

Reindex

Apply Back

Click the “Continue” button to start the rebuild operation.
When rebuilding the index, users can exit the interface for other operations.

4.8 Playback

- 1. Instant Playback

On the preview screen, play back the video file of the selected channel within 5 minutes.

In preview state, select the channel to played back by using the left

mouse button, and click the

button on the shortcut menu, and

enter the “Playback” interface, as shown in the figure above.

- 1. Description of Playback Interface

Here, the composition and function modules of the playback interface are introduced.

To enter the menu playback interface: preview and use “Right-Click Menu-> Playback” to enter the playback interface, as shown in the figure below.

Description of playback control bar

Button	Description	Button	Descripti on	Button	Description
□ □	Turn sound on/off	Q 1	Start/en d clip	□	File manageme nt
	Save clips	^3	Add default tag	□	Add custom tags
a	Digital zoom	□	Intellige nt retrieval	□ E	Tripwire/pe rimeter search
	People	□	Face	0	Search

count

detectio n

OK/cancel/ exit

n e

Pause/rever se

Forward

by 30s

Pause/play

□

Stop

Reverse

by 30s

Step

forward

Fast

forward

Slowly

into the

The day

after

►►

►1

Step back

The day before

Timeline

reduction

◄1

Playback timeline

□

Timeline magnific ation

Lock file

WMterrkJ

Playback

location/sn

apshot

Snapsho t

- 1. Normal Playback

Retrieve the corresponding video files by channel and date, and play video files in turn from the generated play bar that meets the criteria. The playback steps are as follows:

1 Select “Main Menu -> Playback” to enter the “Normal” interface, as shown in the figure below.

2_X Select the channel to play back and the calendar automatically displays the recordings of the month.

3_X Use your mouse to click the date you want to play back.

4_X The system automatically plays the video files that meets the criteria.

5_X Other playback operations.

Use the “Full Screen” key in the upper right corner to enable full screen playback.
If there is no operation for a period of time during playing, it will automatically enter the full-screen playing mode. You can operate the mouse or keyboard again to exit the full-screen.
Use “Fast Forward” or “Slow Forward” key to fast or slowly play

back videos.

_]Note:

Up to 16 channels can be played back at a time. The playback performance differs depending on the device model and video recording.

4.8.4 Event Playback

Query a video file in a certain time period by event type (port alarm, motion detection, video loss, video occlusion, intelligent analysis), and play the video from the generated list that meets the query criteria. The operation steps are as follows:

Enter the playback interface, and select “Event” for the playback mode.

2_S Select event type in the upper right corner of the playback screen.

3_S Select the channel to play back.

4_S Click the date you want to play back.

5_S The system automatically plays the video files that meet criteria.

Note:

• During event playback, the player will skip the time period without alarm video according to the alarm time period of the video.

4.8.5. Tag Playback

The video label function allows users to record the relevant personnel or on-site information at a certain time when the video is played back, so that users can retrieve the information at any time to search and locate the video.

Add/Manage Labels

1 Enter the video playback interface Click El to add the default label.

Click to enter a label name and add a custom label.

2_S Label management

Click

to enter the “File Management” -> “Label Management”

interface, as shown in the figure below, where you can view, edit, and

delete added labels.

Tag Playback

1 Enter the playback interface, select “Tag” for playback mode, and enter the “Tag” interface, as shown in the figure below.

2_S Select a channel.

3_S Enter the label keyword. If no keywords are entered, all labels within
the specified date of the selected channel are retrieved by default.

4_S Select a date.

5_X The playback progress bar shows a label marked with an inverted

green triangle. When the mouse cursor is moved over the position

marked by the inverted triangle, the label name information will be

displayed automatically, as shown in the figure below.

Video playback begins with the value set in “Pre-Playback” before the time of adding labels, and ends with the value set in “Post-Playback” after the time of adding labels. When finished, the system automatically jump to the next label for playback.
Playback Advance Time and Playback Delay Time can be set separately.

4.8.6 Smart Search Playback

Smart search playback refers to the intelligent analysis of video files. Options include “Perimeter Search”, “Tripwire Search” and “Face Detection”.

The operation steps are as follows:

Enter the playback interface and select “Smart Search” for the playback mode, as shown in the figure below.
. The play operation begins after the channel and date are selected.

in the lower left corner of the interface to enter the

3. Click

intelligent retrieval interface, as shown in the figure below.

button at the bottom of the interface and

Click the

select the retrieval type.

1. Click

or _

figure below.

.8.6.1 Tripwire and Perimeter Search

button to enter the drawing interface of

intelligent playback and draw lines on the video, as shown in the

2.Click the

button to start searching. During the search process,

“VCA SEARCHING…” appears in the top left of the screen and the

progress bar will show the progress and results of the search.

.During the search process, the system automatically jumps to the search results to start playing.
. Click on another channel or other date during the search process will automatically stop searching. You can also click the Stop button or Exit button to manually stop searching or exit the intelligent search.

4.8.6.2 Face Detection

Click

to enter the “Face Detection” interface of intelligent

playback, as shown in the figure below.

button to start searching. During the search process,

2.Click the

“VCA SEARCHING…” appears in the top left of the screen. At the same

time, the progress bar will display the search progress, and one the right side is the face detection search results.

3. Click on the Stop search during the search process will stop searching. When you click the search results on the right, the video will be positioned to the corresponding location.

4.8.7 Video Concent Playback

The video summary playback function is to superimpose multiple moving targets at different time points into the same background for simultaneous playback, which can shorten video time and greatly improve the efficiency of video playback. Before playing back video summary, make sure that the front end device connected to the selected channel supports and enables the intelligent analysis function.

The operation steps are as follows:

1. Enter the playback interface, and select “Video Concent” for the playback mode, as shown in the figure below.

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Video Concent

00:00:00

2. Select a channel, set the start and end times, click “Search”,

and play back the video summary video file, as shown in the

figure below.

3. Double-click the rectangular box stacked on the left side to

locate the time to play in the small window on the right, and

then play the video of 30s before and after the time point.

Notes:

Stop and Pause options are available on the large screen on the left, and both the progress bar and percentage can be displayed but dragging over the progress bar is impossible.
Stop and Pause options are available on the small screen on the right. And both the progress bar and percentage can be displayed, and dragging over the progress bar is possible. In addition, current files can be backed up.
4 decoding channels can be superimposed on the target simultaneously. The actual number of superimposing layers depends on the decoding ability. With the real-time playback screen of channel 1 as the background, the targets of other channels are superimposed on channel 1.
The time period of each decoding channel is generally evenly distributed according to the time length of target information.
Video summary playback is only available for some models.

4.8.8 Time-phased Playback

The time-phased playback function means that the recording time of a channel in a day is averaged to multiple screens for asynchronousplayback according to the number of split screens, which can effectively improve playback efficiency.

The operation steps are as follows: 1. Enter the playback interface and select “Time-phased Playback”, as

shown in the figure below.

2. Select the playback channel and set the number of split screens. Here,

4 split screens are taken as an example.

3. Select the date on the right side or click the Play button for time-phased playback.

- 1. . Picture Playback

The picture playback function refers to the playback of the pictures stored in the hard disk, as shown in the figure below.

Notes:

Users can define a play interval for play pictures automatically.
You can also pause the playback and click on the left or right side

of a picture to display the previous or the next picture.

- 1. External File Playback

The external file playback function refers to playback of video files stored in external storage media such as USB flash drive, mobile hard disk or CD-ROM.

The operation steps are as follows:

Enter the playback interface and select “External File “, as shown in the figure below.

Device type and file type are optional

Select “Refresh” to read external storage media.
Click the file to play to play back external video file, as shown in the figure below.

• Before playing back external files, make sure that USB flash drive or mobile hard disk or USB drive has been connected to the device.

- 1. Log Management

Play the video file corresponding to the log information.

The operation steps are as follows: 1 Select “Main Menu -> System Maintenance -> Log Management” to

enter the “Log Management” interface, as shown in the figure below.

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	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Information

Log Management	Channel AH		—	-1		Start Time 2020-03-13 j\|\|	00:00	©I
Configuration	Type All					End Time 2020-03-13 \|\|	23:59	q\|	■	Search
Reset To Default		Record Time	Type	Channel	User	Content		Play	Details
		2020-03-13 00:00:59	Alarm	09		Motion detection alarm happened!		•
Automatic Mainta…		2020-03-13 00:00:54	Alarm	09		Motion detection alarm disappeared!		•	§
System Upgrade		2020-03-13 00:00:45	Alarm	09		Rule8 Parking Alarm Stopped.		•
		2020-03-13 00:00:45	Alarm	09		Rule7 Running Alarm Stopped.		•	S
Network Detect		2020-03-13 00:00:44	Alarm	09		Rule8 Parking Alarm.		•	S
Disk Detection		2020-03-13 00:00:44	Alarm	09		Rule7 Running Alarm.		•	S
Disk Detection		2020-03-13 00:00:42	Alarm	09		Rule8 Parking Alarm Stopped.		•	S
		2020-03-13 00:00:42	Alarm	09		Rule7 Running Alarm Stopped.		•	S
		2020-03-13 00:00:40	Alarm	09		Motion detection alarm happened!		•	S
		2020-03-13 00:00:39	Alarm	09		Rule8 Parking Alarm.		•	S
		2020-03-13 00:00:35	Alarm	09		Motion detection alarm disappeared!		•	S
		2020-03-13 00:00:32	Alarm	09		Rule7 Running Alarm.		•	S
		2020-03-13 00:00:29	Alarm	09		Motion detection alarm happened!		•

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Export Current Export All

Back

2_X Select “Channel” , “Type” , and “Start/End Time” , and click

“Search”.

3_X Double-click a log in the log list to enter the “Playback” interface, as

shown in the figure below.

Notes:

The playback progress can be controlled by the playback time bar on the bottom.
There shall be video files at the channel and time point corresponding to the selected log and these video files can be played.
- 1. Playback Assist Function

Single-Frame Playback

During video playback, single-frame playback allows checking of the detail change of the screen.

On the playback interface, left-click O or □ or adjust the playback speed to “Single Frame”. Step forward one frame for each click on the □ button, and step back one frame for each click on the d button.

The single-frame playback interface is shown in the figure below.

Digital Zoom

The partial picture of the video is enlarged to the full screen display in the process of playback or playback pause.

The operation steps are as follows:

Enter the playback interface.
. Select the B button on the playback control bar to enter the digital

zoom interface.

.The drag bar on the top left or your mouse wheel can be used to

adjust the zoom factor.

4.Press and hold and drag the left mouse button to see different areas.

Snapshot

Snapshot in the process of video playback.

The operation steps are as follows:

1.Enter the playback interface.

2.Select a screen and click theEl button on the playback control bar.

nO Note:

• Images captured during playback need to be saved on a USB flash drive. When carrying out the snapshot operation, make sure the USB flash drive is correctly connected to the device.

Progress Bar Preview

On the playback interface, when playback mode is selected as regular playback, event playback, or label playback, and single screen is selected, the system will automatically display the time point and the images before and after the time point when your mouse slides over the play progress bar. The operation steps are as follows:

Select playback mode as one of the above and start playback.
Hover your mouse over a section of the progress bar that has video footage, and a preview image will appear, as shown in the figure below.
Click any of small screens, and then locate to the time point to play.

Notes:

The progress bar preview operation is impossible when the decoding performance reaches the upper limit.
The progress bar preview operation is impossible on the current channel when no video is available at the selected time point.
No progress bar preview is available for non-single screen.

Quick Drag to Play

When playing on a single screen, you can quickly drag the progress bar. In this case, the progress bar will be dragged to play video quickly to facilitate viewing.

1. Backup

Backup allows backing up of video files in the system to the backup disk or USB storage device (USB, mobile hard disk, esata).

Select “Main Menu -> Backup” to enter the backup interface, as shown in the figure below.

Click “Video Snapshot” to visually display recordings of the specified date. After the date is selected, click “OK” to help the user select the start and end time of video querying according to the date. After returning to the interface in step 1, you can check it from “Start Date”, “Start Time”, “End Date”, and “End Time”.

Note:

• Image files do not support video snapshot.

After identifying the query conditions, if “Enable Backup Authentication” is checked, click on “Backup” or “Query Backup” button will display the authentication form. You need to conduct authentication first before proceeding to the next step.

code verification

Username

Password

Cancel

Confirm

After identifying the query conditions, click the “Backup” button. If the backup destination is a USB storage device, it will enter the backup interface where you can select the destination folder for backup. If the backup destination is a backup disk, then proceed to the backup operation directly.

After identifying the query conditions, click the “Query Backup” button for video file querying.

The video query results are presented in a list or a chart manner.

List:

To play the file, click the “Playback” icon or double-click the line where the file is located.

Click the “Lock” icon to lock and unlock the file.

Chart:

Click to select a certain screen to play the 10s video after the time

point. Double-click the preview image to play it back.

Select the video file to back up from the list or chart, and click the “Backup” button to enter the backup screen.
1. . System Maintenance
  1. Information

System Information

Select “Main Menu -> System Maintenance -> Information -> System Information” to enter the system information interface, as shown in the figure below.

E	a		iki	a	ffll	E	s	X
Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …		o

Tiandy

System Information Channel status Recording status Alert status Network State Disk status Online User

Manufacturer

Factory ID

Serial Number

Firmware Version

Hardware Version

UI Version

SDK Version

Web Version

Access Module

System Time

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

Back

The manufacturer, serial number, kernel version, hardware version, SDK version, webpage version, UI version, and system time can be checked under System Info.

Channel Status

Select “Main Menu -> System Maintenance -> Information -> Channel

Status” to enter the channel status interface, as shown in the figure

below.

Back

Tiandy

Playback

Backup

Alert Ma…

iki

VCA

Cameras Storage …

Alarm Se…

System S…

System …

Information

Log Management

System Information Channel status Recording status

Alert status Network State Disk status Online User

Configuration

Channel

Name

Connect Status Motion

VideoMask

VideoLost

Smart Alarm

Reset To Default

Channel 1

Do not support

Do not su…

–

Channel 2

Do not support

Do not su…

Automatic Mainta…

Channel 3

Do not support

Do not su…

System Upgrade

Channel 4

Do not support

Do not su…

Channel 5

Do not support

Do not su…

Network Detect

Channel 6

Do not support

Do not su…

Disk Detection

Channel 7

Do not support

Do not su…

Channel 8

Do not support

Do not su…

Channel 9

Do not support

Do not su…

Channel 10

Do not support

Do not su…

Channel 11

Do not support

Do not su…

Channel 12

Do not support

Do not su…

Channel 13

Do not support

Do not su…

Channel 14

Do not support

Do not su…

Channel 15

Do not support

Do not su…

Channel 16

Do not support

Do not su…

Channel 20

Do not support

Do not su…

Bandwidth Remain

Channel number, channel name, connection status, motion detection status, video occlusion status and video loss status can be checked under Channel Status.

Devices not supporting video occlusion alarm function will not

display the video occlusion column on the screen.

Record Status

1. Select “Main Menu -> System Maintenance -> Information -> Recording Status” to enter the record status interface, as shown in the figure below.

Tia ndy

E	a		iki	a	H		s	*
Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …		o

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

Channel	Recording status	StreamType	FrameRate	BitRate
01	X	Audio/Video	0/25	0/512	–
02	X	Audio/Video	0/25	0/512
03	X	Audio/Video	0/25	0/512
04	X	Audio/Video	0/25	0/512
05	X	Audio/Video	0/25	0/512
06	X	Audio/Video	0/25	0/512
07	X	Audio/Video	0/25	0/512
08	X	Audio/Video	0/25	0/512
09	X	Audio/Video	0/25	0/512
10	X	Audio/Video	0/25	0/512
11	X	Audio/Video	0/25	0/512
12	X	Audio/Video	0/25	0/512
					—

System Information Channel status Recording statu Alert status Network State Disk status Online User

When the device doesn’t record a video, please check:
1. Whether the video template is set correctly.	Recording

2. Whether the record policy is set correctly.	Parameter

3. Whether the disk group or configuration is set correctly.	^Diskgroup All…

4. Whether the disk status is good.	Disk status

5. Channel number, recording status, stream type, real-time frame rate/set frame rate, real-time bitrate/set bitrate, video resolution, video type, compression parameters, redundancy status can be checked under Record Status.

6_X When you click video template, video strategy and disk page setting, the HDD status can jump to the corresponding interface to view the device configuration status.

Alert Status

Select “Main Menu -> System Maintenance -> Information -> Alert

Status” to enter the alarm status interface, as shown in the figure below.

Tiandy	E	a		iki	a	H		s	*
	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Information

System Information Channel status Recording status Alert status Network State Disk status Online User

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

No.		Alarm Name	Circuit Type	Status
Alarm	Inputl	Host Alarm Input 1	Normally open	Disable	–
Alarm	Input?	Host Alarm Input ?	Normally open	Disable
Alarm	Input3	Host Alarm Input 3	Normally open	Disable
Alarm	Input4	Host Alarm Input 4	Normally open	Disable
Alarm	Inputs	Host Alarm Input 5	Normally open	Disable
Alarm	Input6	Host Alarm Input 6	Normally open	Disable
Alarm	Input?	Host Alarm Input 7	Normally open	Disable
Alarm	Inputs	Host Alarm Input 8	Normally open	Disable
Alarm	Input9	Host Alarm Input 9	Normally open	Disable
Alarm	Inputl 0	Host Alarm Input 10	Normally open	Disable
Alarm	Inputl 1	Host Alarm Input 11	Normally open	Disable
Alarm	Inputl?	Host Alarm Input 1?	Normally open	Disable
Alarm	Outputl	Local Alarm Output 1	Normally open	Enable
Alarm	Output?	Host Alarm Output 1	Normally open	Enable
Alarm	Outputs	Host Alarm Output ?	Normally open	Enable
Alarm	Output4	Host Alarm Output 3	Normally open	Enable
Alarm	Outputs	Host Alarm Output 4	Normally open	Enable
Alarm	Outputs	Host Alarm Output 5	Normally open	Enable
Alarm	Output?	Host Alarm Output 6	Normally open	Enable
Alarm	Outputs	Host Alarm Output 7	Normally open	Enable

Back

Serial number, name, annunciator type, ON/OFF status, channel triggering of the local alarm and alarm host can be checked under Alarm Status.

Network State

Select “Main Menu -> System Maintenance -> Information -> Network State” to enter the network status interface, as shown in the figure below.

System Information Channel status Recording status Alert status Network State Disk status Online User

Tiandy

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

E	a		iki	a	H		s	X
Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …		o

Back

Network information	Network card 1	POE LAN Card
MAC address	3c:da:6d:00:13:ff	3c:da:6d:00:14:00
IPv4 address	192.168.15.34	192.168.3.2
IPv4 subnet mask	255.255.255.0	255.255.255.0
IPv4 default gateway	192.168.15.1	192.168.3.1
IPv4 Preferred DNS	8.8.88	192.168.1.1
IPv4 Reserved DNS	8.8.4.4	192.168.1.1
Automatically obtain IPv4 address	Disable	Disable
IPv6 mode	Router announcement
Link local address	fe80::3eda:6dff:fe00:13ff/64
IPv6 address	fdae:5ddd:f720:0:3eda:6dffife00:13ff
IPv6 default gateway	fe80::8eab:8eff:fed8:1409
IPv6 Preferred DNS
IPv6 Reserved DNS
Enable PPPOE or not	Disable
PPPOE connection status	Disconnected
PPPOE IP address	0.0.0.0
PPPOE subnet mask	0.0.0.0
PPPOE default gateway	0.0.0.0
			–
< – >1

Network card-related network information can be checked under

Network Status.

Note:

• Devices not supporting dual network cards will not display the

network card 2 column on the screen.

Disk Status

Select “Main Menu -> System Maintenance -> Information -> Disk

Status” to enter the HDD status interface, as shown in the figure below.

HDD number, SMART detection status, size, idle, property, disk pack, total remaining capacity and total capacity of all hard disks can be checked under HDD status.

Online User

1. Select “Main Menu -> System Maintenance -> Information -> Online

User” to enter the online users interface, as shown in the figure below.

4.10.2 Log Management

Select “Main Menu -> System Maintenance -> Log Management” to

enter the log querying interface, as shown in the figure below.

Tiandy

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

Playback

Backup

Alert Ma…

iki

VCA

O H3 S

Cameras Storage … Alarm Se… System S…

| System

Channel All

Type All

Record Time

Type

Channel User

Start Time

End Time

Content

2020-03-13 j|| 00:00 ©

2020-03-13 H 23:59 ©] | Search

Play Details

1/1 page

Export Current Export All

Back

After selecting query conditions such as channel, type, start and end times, click “Query” button for log querying.
After logs are obtained, you can use the button to select the previous page or next page to view the logs, or input the number of pages. Click OK to jump to the page, select the log and click to check log details. Select alarm logs and click O to preview the video in the alarm time period.
Log export operation:
To export the current page: After querying the log, click “Export Current Page” to display the following form. Select the path and click “OK” to backup the log on the currently viewed page to the specified path.

Device	USBl-l v

Log export

Refresh

New Folder \|		Delete		Confirm		Cancel

Name	Size	Type	Modification Time
— ..		Folder	2020-03-13 14:26:25	–
System Volume Information		Folder	2020-03-02 23:17:20
3.box	139B	File	2020-03-05 15:41:16
—? 20200313		Folder	2020-03-13 13:32:26
.Spotlight-VlOO		Folder	2020-03-03 16:12:14
“J uuu.box	139B	File	2020-03-13 09:40:20
“* .Trashes		Folder	2020-03-04 00:36:04
TJ’ screen shot		Folder	2020-03-13 14:28:49
f Chn_Para202003051540.xls	19.00K	File	2020-03-05 15:40:04
Q* Lilly.jpg	87.48K	File	2020-03-13 00:46:02
“J Chn_Para202003130938.xls	18.50K	File	2020-03-13 09:38:36

<1^				>

Remaining Space

To export all pages: Click “Export All Pages” to export all the logs that have been obtained. The backup path operation is the same as above.

4.10.3 Configuration

Configuration Export

Select “Main Menu -> System Maintenance -> Configuration -> Configuration Export” to enter the config export interface, as shown in the figure below. Performing the “Export” operation on configuration files of the device will facilitate timely backup of configuration file.

Tiandy	E	a		iki	a	H	E	s	*
	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Information

Configuration Export Configuration Import Log Management

Configuration ._ . .

Export to U

Reset To Default

File name

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

Export j | Back

Select Config Export and add the export file name and destination to export device configurations.

Configuration Import

1. Select “Main Menu -> System Maintenance -> Configuration -> Configuration Import” for import operation. If the same configuration is used for multiple devices, the “Import” operation will allow saving device configuration time.

Tiandy

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

E a sisi

Playback Backup Alert Ma… VCA

Configuration Export Configuration Import

Import file list

3.box uuu.box

D H

Cameras Storage …

B S X

Alarm Se… Systems… System…

Note:

The device will restart automatically after successful import.

4.10.4 Reset To Default

Reset To Default

Select “Main Menu -> System Maintenance -> Reset To Default ” to enter the restore defaults interface, as shown in the figure below.

Tiandy	E Playback	& iki Alert Ma… VCA
Information
	Factory default configuration
Log Management	All
Configuration	1 I All
Reset To Default	1 Network	Alarm
Automatic Mainta…	Storage	I Channel
System Upgrade	System	Preview

Disk Detection	Restore to factory default setting and reboot, continue ?

ffll

Storage …

Alarm Se…

System S…

System …

Back

The users can select the module to restore defaults according to their own needs. Click the “Continue” button, and the selected module will be restored to default configurations.

nO Note:

• The device will restart automatically after restoring the defaults.

- 1. Automatic Maintenance

Select “Main Menu -> System Maintenance -> Automatic Maintenance -> Device Maintenance” to enter the device maintenance setting interface, as shown in the figure below, where you can set the device name, number and automatic restart time.

Tiandy EaAiiiioiSfflsx

Playback Backup Alert Ma… VCA Cameras Storage … Alarm Se… System S… System …

Information

, _t Auto Reboot Each year xz IMonth x/I IDay 00:00

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

Apply Back

- 1. . System Upgrade

Select “Main Menu -> System Maintenance -> System Upgrade -> Cloud Upgrade” to enter the cloud upgrade interface, as shown in the figure below.

Tiandy	E	a		iki	a	H		s	X
	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Information

Cloud Update Upgrade from local Upgrade from FTP

Log Management

Configuration _ . .

Current Version

Reset To Default _f

Latest Version Manual Detect

Automatic Mainta…

Release Date

System Upgrade

Automatically detect the NVR new version

Network Detect

Disk Detection

Click Manual Detection to check whether there is the latest version available. If there is a new version available, click Upgrade to upgrade to the new version.

1 Select “Main Menu -> System Maintenance -> System Upgrade -> Upgrade from local” to enter the local file upgrade interface, as shown in the figure below.

Tiandy

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

E a sisi

Playback Backup Alert Ma… VCA

Cloud Update Upgrade from local Upgrade from FTP

File Name

o H E S X

Cameras Storage… Alarm Se… Systems… System…

Files

Back

Click Browse to select the file you want to upgrade, and then upgrade it, as shown in the figure below.

3_X Select “Main Menu -> System Maintenance -> System Upgrade ->

Upgrade from FTP” to enter the FTP upgrade interface, as shown in

the figure below.

Tiandy

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

Playback

Backup

Alert Ma…

■id

VCA

D H

Cameras Storage …

Cloud Update Upgrade from local Upgrade from FTP

Server 192.168.001.001

Username

Password I Upgrade

E S

Alarm Se… System S…

System …

Note:

After the upgrade is successful, the device will automatically restart and the new version comes into effect after restart.
If it is suggested that the upgrade fails or the equipment cannot operate normally after restart, please contact your vendor for solutions.
- 1. Network Detect

Network Detect

Select “Main Menu -> System Maintenance -> Network Detect -> Packet Backup” to enter the packet snapshot backup interface, as shown in the figure below.

| Status Detect j

USB1-1 | Refresh |

Packet Backup

Tiandy	E	a		iki	a	H		s	*
	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …

Information

Packet Backup Network Flow Network Resources Statistics Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Network Card Selection

Destination Address

Current Network Card

Device

Network cardl

Test

Disk Detection

Back

In the network testing field, enter the destination address to test whether the address can be pinged through.
Click the “Packet Snapshot Backup” button to capture the current network card and save it to the specified storage medium.
Click the “Status Detection” button to check whether the gateway and DNS of the current network card are accessible.
Select the “Main Menu -> System Maintenance -> Network Detect ->Network Flow” interface to view and display real-time network data, as shown in the figure below.

Tia ndy

Playback

Backup

O H3 S

Cameras Storage … Alarm Se… System S…

System …

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Disk Detection

Packet Backup Network Flow Network Resources Statistics

Network Flow Network cardl

Uploading Speed

Downloading Speed

Total uploading flow

Total downloading flow

Refresh Back

Select the “Main Menu -> System Maintenance -> Network Detect -> Network Resource Statistics” interface to check the usage of network resources, as shown in the figure below.

Tiandy

Information

Log Management

Configuration

Reset To Default

Automatic Mainta…

System Upgrade

Network Detect

Playback

Backup

zto

Alert Ma…

■id

VCA

Packet Backup Network Flow Network Resources Statistics

Disk Detection

D H

Cameras Storage …

E S

Alarm Se… System S…

System …

Type	Broadband
Digital channel access	0Mb	–
Remote preview	0Mb
Remote replay and download	0Mb
Network receiving remaining	400Mb
Network Sending remaining	200Mb

Refresh Back

- 1. . Disk Detection

S.M.A.R.T.

Select “Main Menu -> System Maintenance -> Disk Detection ->

S.M.A.R.T.” to enter the SMART setting interface.

Select the disk to detect and check “Enable S.M.A.R.T Detection” to enable the S.M.A.R.T detection function of the disk. S.M.A.R.T detection information is displayed in the corresponding interface.
When “Do not use the HDD when it fails self-assessment”, do not use the HDD if there is any problem with the self-assessment after the S.M.A.R.T test.

Bad Track Detection

Select “Main Menu -> System Maintenance -> Disk Detection -> Bad

Track Detection” to enter the bad track detection interface.

Select the hard disk and detection method and click the Detection button to enter the detection status.

Click Pause to suspend the bad track detection; Click Restore to resume the bad track detection;
Click Cancel to cancel the bad track detection;
Click the Error Message button to check the bad track of the hard disk.

Note:

The Error Message button is available only if the number of errors on the hard disk is greater than 0.
When the number of errors on the hard disk is 100, bad trace

detection stops.

“means the corresponding area of the hard disk is in good

condition,”

“means the corresponding area of the hard disk is

damaged,”

“means the corresponding area of the hard disk is

shielded.

1. System Setting

For unified management of device attributes in the system.

- 1. General Setting

Basic Setting

Select “Main Menu -> System Setting -> General Setting -> Basic Setting” to enter the basic setting interface, as shown in the figure below, where you can set the local output display parameters of the device.

Tiandy

General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

Playback

Backup

Alert Ma…

Basic Setting Time Setting Plan Setting

■id

VCA

D H E

Cameras Storage … Alarm Se…

System S…

System …

Language English

Screensaver Time 5 Mins

Device Name DVRS

Device ID 18

Mouse Cursor Speed — + 80

Enable Startup Guide

Hide icon of video, alarm and facial recognition on preview interface

I I Send warning if equipment decoding performance reaches up limit

I | Allow access of third-party IPCs H265

Enable screen resolution adaptive reminder

Hidden target detection face attribute

Back

Note:

• Language: Selects the system language.

Screensaver Time: Selects the interface timeout time.
Enable Startup Guided: Selects whether to enable boot wizard settings.
Buzzer when pressing button: Turns on the buzzer.
Hide icon of video, alarm and facial recognition on preview interface: Selects whether to display video, alarm, face recognition icons on the preview interface.
Send warning if equipment decording performance reaches up llimit: Selects whether to display the prompt message when the decoding performance reaches the upper limit.
Mouse Cursor speed: Selects the mouse movement speed, 0-100 adjustable.

Time Setting

1. Select “Main Menu -> System Setting -> General Setting -> Time Setting” to enter the time setting interface, as shown in the figure below, where you can set system time, time zone, and NTP timing parameters.

Tiandy	E	a		iki	a	H	E	s	X
	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

General Setting

Network Setting Preview Setting Disk Management Error Management User Management Other Setting	Ba	sic Setting Time Setting Plan Setting
		TimeZone (GMT+08:00)Beijing,Urumchi,Singapore xzi Time Format yyyy/mm/dd hh:mm:ss xz ^Time 2020-03-13 j\|\| 15:05:10 ©]
		StartTime j_an xz First xz Sun xz 00 xz O’clock StopTime j_3n xz First xz Sun xz 00 xz O’clock DST Bias jsOMin xz
		MTP QpfHnri
		IP Address 0.0.0.0 Port Setting 123 Interval(Minute) 60

Back

Plan Setting

Select “Main Menu -> System Setting -> General Setting -> Plan Setting” to enter the preplan setting interface, as shown in the figure below. When an alarm situation occurs, the linkage preplan is displayed on the preview interface, and the on-duty personnel shall deal with it according to the preplan, such as alarming, notification, asking for helps, etc.
Click the preplan name or preplan content to directly edit them, as shown in the figure below.

4.11.2 Network Setting

Network Card

Select “Main Menu -> System Setting -> Network Setting -> Network

Card” to enter the network card setting interface.

Choose to automatically obtain or manually set the IP address. If auto obtain is selected, the system will automatically obtain the IP address from the DHCP in the network.
When selecting “Automatically obtain IPv4 address”, information including device’s IP address, subnet mask, and gateway should be specified.
Aggregated options. There are three modes in the drop-down box: multiple access, load balance and redundancy:

Network multiple access: In this mode, Network Card 1 and Network Card 2 work independently.
Load balance: In this mode, the network load is evenly shared by two network cards.
Network redundancy: In this mode, one network card works and the other is in standby mode. Once the working network card fails, the standby one will be immediately started to complete the seamless connection of network switching.

If multiple access mode is enabled, the configuration method of network card 2 is the same as that of network card 1.
Click the “Apply” button to make the settings effective.

Notes:

This interface is displayed only for devices with dual network cards, and aggregated options are unavailable for devices without dual network cards.
Once the aggregation mode is set, the network parameters of network card 2 will be automatically filled in, with no need of user intervention.

PSE Network Card

Note:

PSE series NVR models support PSE network card settings. This setting is unavailable for other models.

Select “Main Menu -> System Setting -> Network Setting -> Network Card” to enter the network card setting interface and select the PSE network card.

I | Automatically obtain IPv4 address

IPv4 address	192.168.15 .34
IPv4 subnet mask	255.255.255.0
IPv4 default gateway	1192.168.15 .1 H Get DNS automatically	¹
Preferred DNS	8 .8 .8 .8	1
Reserved DNS	8 .8 .4 .4
W IPv6 setting

Playback

Backup

Alert Ma…

iili D H E

VCA Cameras Storage … Alarm Se…

System S…

System …

General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

Network card PPPOE Black and white name list DDNS FTP Email

SIP UPNP Web Service

Polymerization Option
Network card	Network cardl v
MAC address
MTU (bytes)	1500
▼ IPv4 setting

Back

After setting the network address, the network address of the plug&play camera will be automatically set to the address of the network segment.

Note:

• This interface will not be displayed for non-PSE devices.

PPPOE

Select “Main Menu -> System Setting -> Network Setting -> PPPOE” to enter the PPPOE setting interface.

General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

Network card PPPOE Black and white name list DDNS FTP Email

E	a		iki	a	H		s	X
Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …		o

SIP UPNP Web Service

Connect Back

Set whether to dial automatically on startup.
Enter the account and password of PPPOE dial.
Click the “Connect” button to immediately start the PPPOE dial operation.
Click “Apply” button to save the setting of PPPOE dial into the system. If the “Auto Dial on Startup” is selected, the system will automatically dial in the next startup.

NO Notes:

This interface is not displayed for devices not supporting PPPOE.
If you cannot dial properly due to network interruption or change of the modem, please manually click the “Disconnect” button and then try again.

Black and White Name List

Select “Main Menu -> System Setting -> Network Setting -> Black and

White Name List” to enter the black and white list setting interface.

2. Choose the way how IP right is used: “Disable”, “Whitelist” or

“Blacklist”.

Enter the IP address that needs to be disabled or enabled in the IP address input box.
Click the “Add” button to add the IP address to the list.
Click “Apply” to save the configurations.

DDNS

1, Select “Main Menu -> System Setting -> Network Setting

->DDNS” to enter the DDNS setting interface.

Tiandy	E	a		iki	a	H		s	X
	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

General Setting
Network Setting		Network card PPPOE Black and white name list DDNS FTP Email SIP UPNP Web Service
Network Setting

Preview Setting

Enable

Disk Management

Server Domain

Error Management

DDNS Domain

User Management

DDNS ID

Other Setting

DDNS Password

Back

Set whether to enable the DDNS service.
Enter the device domain name.
Enter the domain name or IP address of the DDNS server.
Enter the login account and password of the DDNS server.
Click “Apply” button to save the configurations.

FTP

Select “Main Menu -> System Setting -> Network Setting -> FTP” to enter the FTP setting interface.

Tia ndy E 3 A iia a

Playback Backup Alert Ma… VCA Cameras

H E

Storage … Alarm Se…

System S…

System …

General Setting

Network Setting

Network card PPPOE

Preview Setting

Disk Management

Error Management

User Management

Other Setting

FTP Server Address

Port Number

Path

Username

Password

Black and white name list DDNS FTP

192.168.1.1

Email SIP UPNP Web Service

Back

Enter the server address, port number, account and password of the FTP server.
Click “Apply” button to save the configurations.

Email

Select “Main Menu -> System Setting -> Network Settings ->Email” to enter the Email setting interface.

Tiandy General Setting	e a Playback Backup	Alert Ma…	iki VCA	a Cameras	a Storage …	E Alarm Se…	s System S…	X System .		A	o
Network Setting	Network card PPPOE	Black and white name list DDNS		FTP	Email	SIP UPNP	Web Service
Preview Setting	Email Server Address	0		1
Disk Management
	Port Number	0		[
Error Management
	Username	0		I^–
User Management			—
	Password	*		1
Other Setting				1.
	Log Mode	off		V
	Encryption	Not Encrypted		V
	Send Email		—
	Subject	0		!
	Main Email Address	0		1′
	Email Address 1	0		T
	Email Address 2	0
	Email Address 3	0
						Test	1 ■ Apply 1	■ n	Back

Enter the server address, port number, account, password, encryption mode, recipient address and subject of the Email server.
Click “Apply” button to save the set parameters.

SIP

Select “Main Menu -> System Setting -> Network Setting -> SIP” to enter the SIP interface.

General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

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Network card PPPOE Black and white name list DDNS FTP Email SIP UPNP Web Service

Address 1192.168.3 .200 Port ,5060 (1~65535)

Server ID 34020000002000000001 Device ID 34020000001110000011

User Name Admin Password ********

Heartbeat Inte… 60 Heart Rate 3

RegValidity 100 ] (l~2000000000)

Select Channel [01]Channel 1 Channel ID 987654321021111112

Alarm Input Remote Alarm Input 1 v Alarm Input No. 987654321021111112

Auto Filling Set j j Back

Enter address, server ID, account, heartbeat interval, term of validity, port, device ID, password, heartbeat rate, channel selection, channel number, alarm input and alarm input number.
Click “Apply” button to save the set parameters.
Click the “Auto Fill” button, and the channel number and alarm input number of the current channel will be incremented by one in turn.

UPNP

Select “Main Menu -> System Setting -> Network Setting -> UPNP” to enter the UPNP interface.

General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

Playback

Backup

Alert Ma…

iili D H E

VCA Cameras Storage … Alarm Se…

System S…

System …

Back

Check the “Enable” option to enable “Mapping Type” check box.
When “Mapping Type” is selected as “Auto”, the default external port is used for corresponding services; when “Manual” is selected, the external port can be edited and then used for corresponding services. HTTP port and RTSP external port support 1-65535, and external ports for service ports support 1-65534.
Click the “Save” button to save the settings.

Network Services 1. Select “Main Menu -> System Setting -> Network Setting -> Network

Service” to enter the network service interface.

General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

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Network card PPPOE Black and white name list DDNS FTP Email

SIP UPNP Web Service

FTP Port 21

HTTP Port 80

□ Enable SNMP

RTSP

RTSP Port 554

rtsp://:@://

channel:channel,l to N;stream:Stream type,Main stream 1,Sub-stream 2,third …

Sample:rtsp://admin:admin@l 92.168.1.3:554/1/I

v Start the intranet for searching

Back

The FTP and HTTP ports of the device can be modified on this interface, where you can also set whether SNMP service is enabled or not.
Check the “Enable Intranet search” option to search devices in

different segments under the same route.

4.11.3 Disk Management

Basic Configuration

Select “Main Menu -> System Setting -> Disk Management -> Basic Configuration” to enter the basic setting interface. When the device is connected to two or more disks and configured as the same disk pack, the edit column in the list displays Z. Click Z to modify the purpose of the disk, including read-write, backup, redundancy, and read-only.

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General Setting

, „ . Basic Configuration NFS Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

Device Size Used Free Sleep Attribute Disk Group Edit

| □ SATAI 9.04T |6.54T |2.50T |N R/W |1 | —

| □ USB1 7.23G 1.13G 6.10G N Backup — –

2.50T/9.04T(Balance Capacity/Total Capacity)

| [ Disk recovery j [ Initialization

The interface can display the total remaining capacity and total capacity of the current HDD and virtual disk.
Hot-swap. Select a disk from the disk list and click the “Hot-swap” button. The system will display “Hot-swap will lead to the offline of the disk, which can only be online by restarting the device or plugging the disk.”

Note:

• The hot plug button is disabled for devices that do not support hot plug function.

HDD detection. Sets whether all disks are detected when the device is powered off and restarted, and whether corrupted disks are fixed. Click the “Disk Detection” button to display the disk detection form, as shown in the figure below.

Disk recovery

Device will detect all disks after power off reboot.

Repair damaged disks

Confirm

Cancel

Initialization: Initializes the selected disk, and an initialization format can be selected for the USB flash drive.

Note:

Disk initialization

Caution: Disk initializing will erase all data and take up big part of the system capacity, please close other applications, continue?

Back

• The file system is not displayed for devices that does not support

the initialization format selection for the USB flash drive.

NFS Setting

Select “Main Menu -> System Setting -> Disk Management -> NFS

Setting” to enter the NFS setting interface.

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General Setting

, _ Basic Configuration NFS Setting

Network Setting

Preview Setting

Web Storage(NFS) –

Disk Management

Server 0

Error Management

User Management

Directory /nfs

Other Setting

Back

Set the IP address (domain name) and directory of the “NFS” service.
Click “Apply” to save the configurations.

4.11.4 Array Management

TC-NR2020M7-E8, TC-NR2040M7-E8, TC-NR2080M7-E8,

TC-NR2080M7-E16, TC-NR2160M7-E16, TC-NR2020M7-S,

TC-NR2040M7-S8 and TC-NR2080M7-S8 support disk array. Disk array shall be set before being used.

Physical Disk

Select “Main Menu -> System Settings -> Array Management -> Physical Disk” to enter the physical disk interface, where the basic information of all physical disks of the current device is displayed, including capacity, related array, disk type, disk status and disk model.

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Physical Disk Array

Disk No. Capacity Array Type Status Model

General Setting

Network Setting

Preview Setting

Disk Management

Array Management

Hot-spare Setting

Error Management

User Management

Other Setting

Array Name

Back

Enable Array

Enable array. Check “Enable Array” and the operation will take effect after reboot.
One-key config. After entering “Array Name”, click the One-key Config button, and the device will automatically create an array.
Disk setting. After selecting a disk, click the “Disk Setting” button to set the disk as “Idle Disk”, “Array Hot Standby Disk” or “Global Hot Standby Disk”.

Notes:

Rules for creating arrays with One-key Config: The system first creates a global hot standby disk and then creates up to 3 RAID5 arrays based on the number of remaining disks. At least three hard disks are required to create a RAID5 array and up to 8 disks are supported; If there are less than 3 disks left, set the remaining disks as idle disks.
The device supports only one global hot standby disk.

Array

Select “Main Menu -> System Settings -> Array Management -> Array” to enter the array interface.

Create an array. Click the “Create Array” button to enter the Create Array interface, as shown in the figure below. To create an array, you must specify a array name, array type, physical disk that makes up the array, and the hot standby disk number. When all the information is set, click the OK button to start creating the array.

Notes:

Array hot backup disks are not supported for JBOD and RaidO.
Each array supports only one array hot standby disk.

Rebuild array. When an array is “Degraded”, the array can be rebuilt. Select the disk number to be substituted into the array and click the OK button to begin rebuilding.

5, Delete array. Select the array to delete from the array list and click the

“Delete” button to delete the selected array from the system.

4.11.5 Hot-spare Setting

Enable the hot standby system (Note: The hot standby function is unavailable for 4- and 8-channel NVR and PSE series NVR). When a device in the hot standby system fails, the system will automatically switch to the hot standby unit which will work to ensure the continuity of video recording.

A hot standby system consists of several active units and hot standby units. An active unit can be set with up to 16 hot standby units. When the hot standby unit detects that the active unit is disconnected, the hot standby unit will actively connect to the front IPC connected to the active unit and start recording. When the hot standby unit detects that the active unit is connected, it will actively disconnect from the front IPC and upload the previous backup video to the active unit.

Active Unit Setting

1. Select “System Settings -> Hot-spare Setting” from the Main Menu to enter the hot standby setting interface.

2. Select the Normal working mode.

Check Enable Hot Standby, set the IP address of the hot standby unit, and click “Add”; or select the IP to delete and click “Delete”.
After the specified hot standby unit is set and connected to the system successfully, the working status will be updated to “Connected Successfully”; When the hot standby unit actively uploads the backup video files, the working status is shown as “Sync Now”, and the synchronization progress bar shows the synchronization percentage.

Hot Standby Unit Setting

Select “System Settings -> Hot-spare Setting ” from the Main Menu to enter the hot standby setting interface.
Select the Hot Standby mode.

Click the “Apply” button, and the system prompts that the device needs to be restarted to make the setting effective.
When the device restarts and enters the hot standby working mode, the main interface of the system will change accordingly, and only hot standby setting, video setting, system setting, user management and shutdown options are available.
Select “System Setting -> Hot-spare Setting ” from the Main Menu to enter the hot standby setting interface.

Hot-spa re Setting

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Hot-spar… Storage… Systems… System… 0 Q

Operation Mode Hot-spare Mode

Click the “Refresh” button to display active units with hot standby function enabled in the active unit list. Select the active unit to set hot standby mode.
Click the “Add” button, and the system will prompt you to enter the login username and password of this active unit. After verification, the IP and connection status of the active unit will be displayed in the active unit status list. If the password is wrong, the active unit status list will also show the IP of the active unit, but the status of the hot standby unit will be shown as “Connection failed”.
Click “Apply” to save the configurations.
On the hot standby configuration interface of the hot standby unit, select “Normal mode” to switch the hot standby unit back to the active unit.

otes:

After the hot standby unit is changed to the active unit, the defaults should be restored manually.
The system time of the active unit shall be the same as that of the hot standby unit.

4.11.6 Error Management

Network error

Select “Main Menu -> System Setting -> Error Management -> Network error” to enter the network exception setting interface, as shown in the figure below.

If exceptions are checked, the corresponding linkage actions of the system, including screen display, voice prompt and upload center, can be checked when these exceptions occur.

Storage error 1. Select “Main Menu -> System Setting -> Error Management -> Storage error” to enter the storage exception setting interface, as shown in the figure below.

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General Setting
	Network error Storage error
Network Setting
Preview Setting	Exception Situation	OSD		Buzzer	Upload Center	Email Alarm	Port Alarm
Disk Management							. .
	0 Disk full	0		□	0	□	Port
Error Management
	0 No disk	0		□	0	□	Port
User Management							■
	0 Disk R/W error	0		□	0	□	Port
Other Setting							‘ •
	Unavailable redundant disk	□		■	■	■
	0 Disk is overload	0		□	0	□	Port
	0 Video Adnormal	0		□	0	□	Port
	Abnormality found in smart of disk	0		□	0	□	Port
	–^z Abnormal temperature of the disk	0		□	0	□	Port
	SHM detection is abnormal	■		■	■	■	I — 1
							1 Back

1, If exceptions are checked, the corresponding linkage actions of the system, including screen display, voice prompt and upload center, can be checked when these exceptions occur.

4.11.7 User Management

Add User

Select “Main Menu -> System Setting -> User Management” to enter the user management interface, as shown in the figure below:

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General Setting

Network Setting

Preview Setting

Disk Management

Error Management

User Management

Other Setting

E a sisi

Playback Backup Alert Ma… VCA

User List

D H E

Cameras Storage … Alarm Se…

System S…

System …

Username Group Permission Edit Delete

Admin Administrator /’

Default Default user

Add User Back

Note:

• The Default user is added. The Default user is active after logoff. Only local preview right can be configured for this user.

Click “Add User” to enter the “Add User” interface, where you can set the user group, account, password, etc., as shown in the figure below:

Notes:

After a user is successfully added, the information about the added user is displayed in the Basic Config -> User List.
Up to 16 users can be added.
There are three user groups in the system: “Default users”, “Normal users”, and “Administrator”. The default permissions for each user group are as follows:

Default users: browse videos

Normal users: browse videos

Administrator: browse videos + device control + parameter setting

+ user management

User Permission Management

Click the in the user list to display the user permission editing form,

as shown in the figure below:

2. Descriptions of permissions:

Local permissions: i.e. local operation permissions, including manual alarm clearing, shutdown/restart, log search, alarm setting, channel management, parameter setting, system setting and user management.
Remote permissions: i.e. operation permission on a remote client, including manual alarm clearing, shutdown/restart, voice intercom, log search, alarm setting, channel management, parameter setting, system setting and user management.
Channel permissions: Local preview, remote preview, local playback/snapshot browsing, remote playback/snapshot browsing, local PTZ control, and remote PTZ control.

3. Descriptions of channel permissions:

If the current user does not have the local preview permission for a channel, the channel will be unchecked (channel 4 as shown in the figure below). If the user has the local preview permission for the channel, the channel will be checked.

Edit User

1. Click / in the user list to display the edit user form, as shown in the

figure below:

Note:

• Pattern unlocking and security problems are only available for admin user; The original password shall be entered to edit the admin user and click “OK”.

Pattern Unlocking

After checking Enable Pattern Unlocking, the form as below will appear. The unlocking pattern can be correctly set only when a pattern composed of the same 4 points or more is drawn twice as instructed.
Pattern unlocking is only available for the admin user.
Pattern unlocking is not enabled by default on startup. After setting successfully, you can click pattern setting to modify the pattern.
Security Problems
Set security problems: After the admin user logs in, edit the user, and click the “Set Security Problems” button to enter the security problems setting interface, as shown in the figure below.

Users can set 2 security problems. If custom problems are selected,

the problems shall not be left empty.

Security verification: In case that security verification is set, when the admin user logs in with his password, he can click the “Forget Password” button to change the password, as shown in the figure below:

Click the “Forget Password” button to enter the security verification

interface, as shown in the figure below:

Email:

Download the mobile APP to enter the password retrieval interface. (For the mobile APP download website, see Section 4.15 Mobile Monitoring “Mobile APP”)
Scan the QR code on the left (the picture is for reference only).
After scanning the QR code, the Email you leave will receive the security code.

4) Enter the security code to reset the new password.

Security problems:

1) After entering the correct security answer and the new password, click the “Next” button.

2)Change your password.

3) If no new password is entered, the original password will not be changed after the security answer is verified.

(3) Delete security problems: In case that security problems are set, , clicking the “Security problems” button will enter the security problems setting interface. In this case, no security problem can be set. Instead, the original security problems shall be deleted. You can click the “Delete” button to delete the original security problems, as shown in the figure below:

Device Lock

The device lock interface as shown in the figure below will appear after password unlocking fails for 5 times. The lock time will be 5 minutes.

It is locked

Lock the remaining time 4:55

Confirm

4.11.8 Other Setting

Video Encryption

1. Select “Main Menu -> System Setting -> Other Setting -> Video Encryption” to enter the video encryption interface, as shown in the figure below.

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General Setting

, _ Video Encryption Type Management

Network Setting

Preview Setting _T r. j

Input Password

Disk Management

Confirm Password

Error Management

User Management

Other Setting

Apply Back

Type Management 1. Select “Main Menu -> System Settings -> Other Settings -> Type Management” to enter the type management interface, as shown in the figure below, where you can set the video type name.

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General Setting

, „ . Video Encryption Type Management

Network Setting

Preview Setting	Type No.	Type Name	I
Disk Management	32	VCA	–
	33	Record Type 02
Error Management	34	Record Type 03
User Management	35	Record Type 04
	36	Record Type 05
Other Setting	37	Record Type 06
	38	Record Type 07
	39	Record Type 08
	40	Record Type 09
	41	Record Type 10
	42	Record Type 11
	43	Record Type 12
	44	Record Type 13
	45	Record Type 14
	46	Record Type 15
	47	Record Type 16
	48	Record Type 17
	49	Record Type 18
	50	Record Type 19
			xz

4.12 Alarm Setting

- 1. Alarm Input

By setting alarm inputs, when an alarm occurs in the local NVR, users can be prompted, or perform video recording, etc.

Select “Main Menu -> Alarm Setting -> Alarm Input” to enter the alarm input setting interface, as shown in the figure below.

Wed

Thu

Sat

Sun

Copy

Back

Copy To Port All

Select the input port number to set. On the interface, users can set local and host alarm input port numbers.
Set the input port alias. Users can set a custom name for the current input port.
Choose the annuciator type.

_]Notes:

Open alarm: On when the alarm input port is open for the local NVR.
Closed alarm: On when the alarm input port is closed for the local NVR.

Check “Enable” to set the alarm input arming time.
Enter “Activation” to set alarm linkage.
Options include sound prompt, linkage Email, linkage video, linkage output, linkage snapshot, linkage PTZ, linkage text preplan, linkage single screen.
After setting, parameters of other alarm input ports can be copied.
Click “Apply” to save the setting parameters.
- 1. Alarm Output
Select “Main Menu -> Alarm Setting -> Alarm Output” to enter the alarm output setting interface, as shown in the figure below.

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Alarm Input

Alarm Output	Port	Local Alarm Output 1	ZU

Alarm Host	Output port alias	Local Alarm Output 1	I
Manual Alarm	Type	Normally open
Clear Alarm	Delay	None	d
	Date	Sun

0 Time 1	00:00 ©I	–	23:59
I \| Time 2		–	00:00	©
I \| Time 3		–		©
Time 4	00:00 0′	–	00:00	©

Copy To Port All Whole W Copy

| | | Back

Select the output port number to set. On the interface, users can set the local and host alarm output port numbers.
Set the output port alias. Users can set a custom name for the current output port.
Choose the annuciator type. The type must meet the requirements of the input signal of the external device on the alarm output port.

NO Notes:

Open alarm: Under normal circumstances, the alarm output port is closed. When there is an alarm in the system and the linked output port acts, the alarm output port is open.
Closed alarm: Under normal circumstances, the alarm output port is open. When there is an alarm in the system and the linked output port acts, the alarm output port is closed.

Set signal delay time. The signal delay of the alarm output port can be set according to the actual needs.
Set alarm output arming time. The arming date is used in conjunction with the time period.
Copy to port. After setting, the parameters of other alarm output ports can be copied.
Click “Apply” to save the setting parameters.
- 1. Alarm Host

The alarm host is added to expand alarm I/O ports on the basis of the local alarm I/O ports. If both network alarm host and serial alarm host are added, the port number of the network alarm host is smaller than that of the serial alarm host.

Network Alarm Host

Select “Main Menu -> Alarm Setting -> Alarm Host -> Network Alarm Host” to enter the network alarm host setting interface, as shown in the figure below.

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Alarm Input

Alarm Output

Alarm Host

Manual Alarm

Clear Alarm

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Network Alarm Host

Alarm Server

I | Enable

IP Address

Port

Alarm Input

Alarm Output

Back

Set a number for the network alarm host.
Check “Enable” to enable the network alarm host.
Set the IP address of the network alarm host.
Set the communication port of the network alarm host, which is limited to 18803. Only when the alarm host port number in the network alarm host IE is also set to 18803 can communication be normal.
Set the number of alarm input ports of the network alarm host.
Set the number of alarm output ports of the network alarm host.

Serial Port Alarm Host

1. Select “Main Menu -> Alarm Setting -> Alarm Host -> Serial Alarm Host” to enter the serial alarm host setting interface, as shown in the figure below.

2. Set a number for the serial alarm host.

Check “Enable” to enable serial alarm host.
Set the serial port number for the serial alarm host.
Set the address for the serial alarm host.
Set the number of alarm input ports of the serial alarm host.
Set the number of alarm output ports of the serial alarm host.
- 1. Manual Alarm
Select “Main Menu -> Alarm Setting -> Manual Alarm” to enter the manual alarm setting interface, as shown in the figure below.

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Alarm Input

Alarm Output

Alarm Host

Manual Alarm

Clear Alarm

Playback Backup Alert Ma… VCA

Channel Alarm Output Port Alarm Name Activate

o H E S X

Cameras Storage … Alarm Se… System S… System …

| | 01 01 Local Alarm Output 1

Refresh Activate Clear

Back

Select an alarm output port and click the “Trigger” or “Clear” for triggering or clearing. The alarm output port status bar shows the current status of the port. Click “Trigger All” or “Clear All” to trigger or clear all alarm output ports in the list. Click the “Refresh” button to get current property and status of the alarm output port.
- 1. Clear Alarm
Select “Main Menu -> Alarm Setting -> Clear Alarm” to enter the manual clearing setting interface, as shown in the figure below.

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Alarm Input

Alarm Output

Alarm Host

Manual Alarm

All | Clear

Port Alarm | Clear

Smart detection | Clear

Clear Alarm

Video Loss Clear

VCA | Clear

Video Mask j Clear

Back

Select the alarm type to clear from the manual clearing interface. Options include “All”, “Port Alarm”, “Motion Detection”, “Video Loss”, “Intelligent Analysis”, and “Video Occlusion”. Click the corresponding button to clear this alarm type.
1. Alert Management
  1. Early-warning Configuration
Enter “Main Menu -> Warning Management -> Front-end Config”, as shown in the figure below.

Users can set warning parameters according to the actual situation or their preferences

3. Plan setting, as shown in the figure below:

(1) Check “Enable alert”.

Select warning type: perimeter warning or tripwire warning, and set the effective time of warning scene.
Adjust the scene and draw a warning area or warning line. By default, the full screen of perimeter warning is the warning area. To adjust, clear lines and draw again.
Select a preset warning plan.
Click the “Save” button to complete the algorithm setting, and exit the alarm setting interface to make the settings effective.

4. Customize settings, as shown in the figure below:

(1) Check “Enable effective warning algorithm”.

Select warning type: perimeter warning or tripwire warning, and set the effective time of warning scene.
adjust the scene and draw a warning area or warning line.
Select Custom for warning template.
Set linkage items or advanced parameters. Of them, up to three-level warning can be set for linkage item settings, and the warning effect at each level can be set separately.
Click the “Save” button to complete the algorithm setting, and exit the alarm setting interface to make the settings effective.

Notes:

Four scenarios are supported for the device. The above steps can be used to set multiple scenes, and scene cruise of different warning types or different linkage items can be realized by setting different cruise periods.
The “exploded multi-level audible and visual warning” in perimeter warning works as follows: After a target enters the warning area, the white light flashes strongly and the voice prompt is given. The next level mode is enabled after reaching the retention time, and the linkage laser is switched on.
The “progressive multi-level audible and visual warning” plan works as follows: It is divided into three levels by default, and the warning effect is enhanced step by step. When the retention time in the previous level is greater than the set value, the next level is enabled.
Up to three levels of linkage can be set for linkage setting in the custom template. The linkage items can be set separately in each level. Among them, linkage tracking and entering the next warning level are mutually exclusive. When the linkage tracking is selected, the next warning level will not be enabled. When linkage tracking is selected, the tracking multiplier shall be set.

Adjust the angle and multiplier to determine an appropriate proportion when a target is in the picture when the monitoring scene is furthest. It is recommended that the target occupies more than 1/2 of the picture height. Click to set the tracking multiplier.

The normally-on option of linkage white light in linkage setting means that when an alarm occurs, the white light is turned on, and off when the alarm is cleared.
Advanced parameters in the custom template include arming weekday, detection mode, trigger alarm target, trigger sensitivity, maximum tracking time, display rules and target frame settings.
Warning types are divided into perimeter warning and tripwire warning, which are aimed at intrusion zone, departure zone and crossing behavior. By default, the perimeter warning is an intrusion zone warning, and users can modify the detection mode in the advanced settings of the custom template.
Warning detection target is people by default. Users can perform settings in Advanced Settings according their needs.
The maximum tracking time is effective when the linkage tracking is enabled, which means that tracking action stops and warning

monitoring scene returns when the time is reached. The default is

300 seconds. When it is set to 0 seconds, the dome camera will

keep tracking until the target disappears.

4.13.2 Local Configuration of Early-warning Configuration

Enter the “Main Menu -> Alert Management -> Early-warning Config

-> Local Configuration” interface, as shown in the figure below.

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Early-warning Con…

_ , Front-end configuration Local configuration

Early-warning sear…

Channel [03]Channel IChan

Arming Setting Linkage setting

□ Common link	□ Alarm Output	(2 Recording	(2 Snapshot	PTZ
Buzzer	□ 01	□ 02	□ 02	Cha… [02]Channel 1
OSD	□ 02	□ 03	□ 03	Enable Presets
□ Send Email ©	□ 03	□ 17	□ 17	01 sc
H Image Attachement	□ 04	□ 18	□ 18	Enable Cruise
Activate Single-screen	□ os	19	19	ot .
□ Link Word Plan ©	□ 06 □ 07	□ 20	□ 20	O Enable Pattern

Copy To AH _v I Copy

Back

The arming time can be set on the arming setting interface.
Enter “Linkage Setting” to set alarm linkage. Options include voice prompt, screen display, linkage video, linkage alarm output, linkage PTZ, linkage snapshot, etc.

4.13.3 Early-warning Search

Enter the “Main Menu -> Alert Management -> Early-warning Search” interface, as shown in the figure below.

Retrieval targets are divided into all, people, cars and others; types are: all, tripwire, perimeter – intrusion, perimeter – departure. Select the corresponding target and type and click the Search button to retrieve the corresponding warning data, as shown in the figure below:

4.14. VCA

- 1. Smart Config

Enter the “Main Menu ->VCA -> Smart Config” and select the “Event

Selection” tab, as shown in the figure below.

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Face library

Facial configuration

Facial search

o H E S X

Cameras Storage … Alarm Se… System S… System …

Channel	[01]Channel 1 v	0 Enable VCA
	Behavior Analysis	O People Counting
	\| On Duty Detection	Crowd Detection
	Video Diagnosis	Audio Abnormal Detection

Face statistics

Smart Config

VCA Report

Alarm Information

Playback

Backup

Alert Ma…

VCA

1.Event Select 2.Event Parameter 3. Alarm Setting

Select the channel to set.
Select whether to enable front-end intelligent analysis.
Check the algorithm.
Click the “Save Algorithm” button to save algorithm configurations.

Note:

• Illegal parking and linkage tracking features are available for only

some models. The real product shall prevail.

4.14.2 Event Parameters

Enter the “Main Menu -> VCA -> Smart Config”, and select the “Event Parameters” tab, as shown in the figure below.

2. Intelligent analysis parameter setting:

Rule No. : Select the rule for intelligent analysis. Up to 8 rules are supported for each channel.
Receive pictures: Whether to receive pictures.
Event: Selects intelligent analysis events. Options include tripwire, double tripwire, perimeter, abandoned object, object loss, wander, run, stop, warning, heat map, etc.
Sensitivity: When the whole target enters the alarm area exceeding the proportion set, the alarm will be triggered. The sensitivity is between 0 and 100.
Display rule: Displays rule information on the video.

• Display alarm count: Displays the alarm count on the video, and

alarms are accumulated one by one.

3, Select “Enable line” to start the line setting area for this rule, and

click “Clear line” to clear the border set on the video.

Note:

Facial configuration

Facial search

Face statistics

Smart Config

VCA Report

Alarm Information

Channel	[01]Channel 1 v	Event Type	Behavior Analysis
Rule Number	1- -I	Event
Arming Setting	Linkage setting

Ol Common link

□ Alarm Output

|2 Recording

|2 Snapshot

PTZ

□ Buzzer

□ OSD

01 Send Email O

[0 Image Attachement

Activate Single-screen

< > cm cn t tn o o o o o o o □ □□□□□

□ oi

□ 20

□ oi

□ 20

Cha… [01]Channel 1

Enable Presets

Enable Cruise

01 Enable Pattern

Back

• The event type of behavior analysis is dynamically changed

according to the algorithm supported by the front end.

4.14.3 Alarm Setting

1. On the event parameter interface, click “Next” to set alarm linkage, as shown in the figure below.

Tiandy	E	a			a	H		s	X
	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Face library

1.Event Select 2.Event Parameter 3.Alarm Setting

Copy To |7n □ i Copy

Select the rule number to set.
Set the arming time on the arming setting interface.
Enter “Linkage Setting” to set intelligent analysis alarm linkage. Options include voice prompt, screen display, linkage video, linkage alarm output, linkage PTZ, linkage snapshot, etc.
When the algorithm is selected as heat map, only the arming time can be set, as shown in the figure below.

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Playback

Backup

Alert Ma…

a	ffll	E	s	X
Cameras	Storage …	Alarm Se…	System S…	System

Event Type

Event

Behavior Analysis

Face library

Facial configuration

Facial search

Face statistics

Smart Config

VCA Report

1.Event Select 2.Event Parameter 3.Alarm Setting

Channel [02]Channel 2 v

Rule Number 1 xz |

Arming Setting Linkage setting

Alarm Information

Copy To All V | Copy

Back

After setting is completed, the parameters of other channels can be

copied.

Notes:

Behavior analysis can be linked to the voicing system and front-end; Illegal parking can only be linked to the front end; Other algorithms cannot be linked to the front end and the voicing system. When linkage to the voicing system is set, it is linked to the single screen of this channel by default.
Linkage to the front end is available for some front ends. The real product shall prevail.

2, Click Apply to save the settings.

- 1. VCA Report

Enter the “Main Menu -> VCA -> VCA Report”, select the “People Counting” tab, select the channel number and report type, click the “Statistics” button for traffic statistics, display the statistical bar graph, select the statistic time, and click “Export” to export the corresponding report.

Enter the “Main Menu ->VCA -> VCA Report”, and select the “Heatmap” tab, as shown in the figure below. Select the channel number and report type, and click the “Statistics” button to conduct heat map statistics by space or time, and display the imaging map or line graph. Click “Export” to export the corresponding picture or report.

Tiandy	e a a. Playback Backup Alert Ma…	ihi VCA	o H E S X Cameras Storage … Alarm Se… System S… System … 0 0
Face library Facial configuration Facial search Face statistics Smart Config	People Counting Heatmap Behaviour retrieval
	Channel [01]Channel 1 v- Report Type Daily report v [ Statistics \| □ Heatmap-Space H Heatmap-Time Statistical time 2020-03-13 0 \| Export 1 Heat value(second)
VC A Report
Alarm Information

Back

Enter the “Main Menu -> VCA -> VCA Report” interface, and select the “Behavior Retrieval” tab, as shown in the figure below.

Select the channel, set the start date and time, select the event type, and click the “Search” button to enter the “Behavior Search” interface, which is divided into graph page and list page. You can click any channel on the graph page to view videos and double click to enlarge pictures; and you can click the Playback icon on the list page to enlarge pictures, as shown in the figure below.

- 1. Management of face library

Face database management is intended for managing original face images by groups. Existing face database is shown in tables and the base images in the selected face database are shown in graphs, as shown in the figure below.

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Playback

Backup

Alert Ma…

iki

VCA

o H E S X

Cameras Storage … Alarm Se… System S… System …

Face library

Facial configuration

Facial search

Management nf face library Management of Face Underlay Library

Face statistics

Smart Config

VCA Report

Alarm Information

Library name □ ew

Picture number

Delete

Edit

Input

Output

Synchronize to front end

Synchronize to fron… P

Create Delete

0 To enable authentication Library 1/300

Picture 1/100000

Back

The existing face database data can be retrieved from the face database management and the face image library can be managed by using buttons such as “Create” and “Delete”.

[Create]: Click the “Create” button to display a prompt box, where you can add the name and description of the face database. and after this, click the “OK” button to confirm your operations.

[Delete]: Select the face database to delete from the face database list, and click [Delete] to delete it.

[Set]: In the face database list, click “Set” to display a prompt box where you can modify the name and description of the face database, and after this, click the “OK” button to confirm your operations.

[Import]: In the face database list, click [Import] to import a box file containing the face database.

[Export]: In the face database list, click [Export] to export a box file containing the face database.

[Model All]: Click the “Model All” button to model all the base images in the database.

[Synchronize to Front End]: The face database in the NVR can be synchronized to the selected IPC channel. The interface is shown in the figure below:

[To enable authentication]: only the administrator user can operate the face database.

Base image management of the face database. The original face images are the basis of face recognition algorithm. Users can use the following buttons to manage the base images.

[Search]: Allows searching of base images meeting conditions in the face database through information about base images.

[Search by Image]: You can select images from mobile devices such as USB flash drive and then find the corresponding base images in the face database.

[Add]: You can select images from mobile devices such as USB flash drive and add them to the face database. If a folder is selected, you can add the images in the folder meeting the criteria;

[Delete]: The selected base image can be deleted from the face database

[Edit]: Edit the information about the selected base image. The information includes gender, date of birth, company, country, address, ID card type and ID card number. The modeling status indicates whether the base image has been retrieved and whether it can be identified for face recognition, as shown in the figure below:

[Copy To]: The selected base image can be copied to other face

databases.

[Export]: The selected base image can be imported to mobile devices

such as USB flash drives.

Notes:

The face database remains unchanged when the device is restored to defaults.
The resolution of the added base images shall be more than 100*100 and less than 1920*1080.
Up to 32 face databases can be managed. The maximum number of base images supported is subject to the real product.
HDD shall be connected to import base images.
It is recommended that the number of base images in a single face database should not exceed 5000.

4.14.6 Face Detection

Enter the “Main Menu -> VCA -> Face Configuration” and select the “Face Detection” tab, as shown in the figure below.

Select the algorithm type of face detection, and choose to enable

IPC detection /NVR detection.

For IPC detection, the front-end is connected to the snapshot camera, which is used for face detection and NVR detection.

Set the snapshot parameters.
Draw face detection area: The detection area can be set on the screen during IPC detection.

Push policy: including optimal policy and fastest policy. “Optimal Policy” is the clearest picture of a person captured from his entrance to departure. The “Fastest Policy” is to snap a picture immediately when detecting a face

Number of snapshots: The number of snapshots taken when a face is detected. 1, 2 or 3 can be set.

Snapshot mode: full snapshot mode, high quality mode and custom mode.

“Full snapshot mode” means that all images are sent to the push module by default without security boundary control and filtering by security boundary threshold.

“High quality mode” refers to filtering by security boundary threshold configured for the system by default and sending the filtered results into the push module.

“Custom mode” refers to filtering by security boundary value set by the user, and sending the filtered results into the push module.

Set the maximum and minimum face size to represent the percentage of the target width on the screen.
Set the sensitivity. The larger the value is, the higher the sensitivity is. The increased detection rate will increase the error detection.
Set the arming time.
Set linkage settings. Set the local alarm linkages for NVR detection. Options include voice prompt, screen display, linkage video, linkage alarm output, linkage PTZ, linkage snapshot, etc.

^Notes:

Only IPC detection can be enabled when the front end is a face recognition machine.
NVR detection uses 1080P as standard. The higher the resolution is, the number of channels decreases. The maximum number of supported channels is subject to the real product.
The snapshot parameters of IPC detection are changed dynamically according to the algorithm supported by the front end.

4.14.7 Face Configuration

Enter the “Main Menu -> VCA -> Face Configuration” and select the “Face Recognition” tab, as shown in the figure below.

Select the algorithm type for face recognition, and choose to enable

IPC Recognition/NVR recognition.

For IPC recognition, the front end is connected to the recognition camera, which is used to identify and compare the captured face, while NVR recognition refers to the recognition and comparison of the captured face.

Stay alarm. Select the “Stay Alarm” tab to set the parameters of stay alarm.
Enable stay. Enable/disable the stay alarm function of the current channel.
Upload identification info. Enable/disable the upload identification info function.
Similarity. Set the similarity. The larger the value is, the more similar it will be.
Stay time. Set the range of stay time from 1 to 99, in minutes and seconds.
When the white library is checked, the stay alarm will not be triggered.
Click Linkage Setting to set the arming linkage parameters of the stay alarm.

Note:

• When IPC detection is selected for the channel, up to 16 channels for NVR recognition are supported; When NVR detection is selected for the channel, up to 8 channels for NVR recognition are supported. The maximum number of supported channels is subject to the real product.

- 1. Face Retrieval

Enter the “Main Menu -> VCA -> Face search”, and select the ” Retrieve by event” tab, as shown in the figure below.

Tiandy	E	a		ihi	a	H		s	X
Tiandy	Playback	Backup	Alert Ma…	VCA	Cameras	Storage …	Alarm Se…	System S…	System …	a o

Face library

Facial configuration

Retrieve by event

Retrieve by feature

Facial search

Channel

Face statistics

□ 01

□ 02

□ 03

□ 04

□ 05

□ 06

□ 07

□ 08

Smart Config

VCA Report

□ 09

□ 10

□ 11

□ 12

□ 13

□ 14

□ 15

□ 16

Alarm Information

□ 17

□ 18

□ 19

□ 20

Start Time

2020-03-17

0 00:00

End Time

2020-03-17

0 23:59

Event Type

All

□1

Search I Back

“Retrieve by Event”: Users can choose the corresponding channel, and set the statistical type for the channel (options include all, face detection, comparison alarm, stranger alarm, frequency alarm, and stay alarm) to retrieve the corresponding type of data. The retrieved data is a snapshot picture of a face. Double-click the corresponding photo to see a large background image.

Enter the “Main Menu -> VCA -> Face search”, and select the “Retrieve by Picture” tab, as shown in the figure below.

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Face library
	Retrieve by event	Retrieve bv feature
Facial configuration
Facial search	Channel		Channels		—	—
Face statistics
			□ 01 □ 02 □ 03	□ 04	□ os
Smart Config
VCA Report
	Start Time		2020-03-17 A 00:00		©
Alarm Information			. , .	—
	End Time		2020-03-17 B 23:59		ZU
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			5 cache images of sample…						J
							Search	Back	z

“Retrieve by Picture”: Users can select the corresponding channel, and set the channel number, similarity and sample picture, and then clicks the “Retrieve” button to filter out alarm pictures of the corresponding similarity from all the alarm pictures.

Enter the “Main Menu ->VCA -> Face Search”, and select the “Retrieve by Feature” tab, as shown in the figure below.

“Retrieve by Feature”: Users can select the corresponding channel, set the channel name, gender, age, glasses and mask, and click the “Retrieve” button to filter out the alarm pictures of the corresponding features from all the alarm pictures.

- 1. Face Statistics

Enter the “Main Menu -> VCA -> Face Statistics”, and select the “Feature Statistics” tab. On the “Feature Statistics” interface, select the channel number, report type, and statistic type, and click the “Statistics” button to conduct face data statistics. The data displayed may be different, depending on statistic methods: Age, gender, glasses and mask are displayed in a list or pie graph, and the number of people is displayed in a list, bar graph or line graph. Select the statistics time and

click “Export” to export the corresponding report, as shown in the figure below:

Select the “Counting of Target Alarm ” tab. The target alarm statistics can include the alarm count of the corresponding library within the time period. Select the target library, report type, statistics time, and click “Statistics” to view the data. Click “Export” to export the corresponding report, as shown in the figure below:

Select the ” Counting of Channel Alarm” tab. Channel alarm statistics include the alarm count of the corresponding channel within the time period. Select channel, event type, report type, and statistics time, and click “Statistics” to view the data. Click “Export” to export the

corresponding report, as shown in the figure below:

Tia ndy

Playback

Backup

Alert Ma…

o H E S X

Cameras Storage … Alarm Se… System S… System … 0 0

Face library

Facial configuration

Facial search

Face statistics

Smart Config

Counting of features Counting of channel alarm

VCA Report

Alarm Information

Event Type

Statistical time

Channels

001 002 003 004 005 006 007 008 009 010

011 012 013 014 015 016 017 018 019 020

All vj Report Type Daily report [ Statistics j

2020-03-11 j|j | Export

Total number of al

Channel N

Drag via mouse to see details

Back

- 1. Alarm Infomation

Enter the “Main Menu -> VCA -> Alarm Infomation” interface to

display the real-time alarm information, as shown in the figure below.

Tiandy

Playback

Backup

Alert Ma…

a	ffll	E	s	X
Cameras	Storage …	Alarm Se…	System S…	System

Face library

Facial configuration

Facial search

Face statistics

Smart Config

Channel

Rule Number

Event

Real-time alarm information

[02]Channel 2 v

All v

VCA Report

Alarm Information

Channel Rule Number Target ID Status

Counts Reset

Back

The real-time alarm information of the selected channel can be viewed on this interface.

2. Click the “Counts Reset” to clear the alarm information of the front

end

4.15. Mobile Monitoring

Users can download the mobile client by scanning the QR code and input the user ID for mobile monitoring.

1, Right-click the mouse button to enter the right-click menu, and select “Mobile Monitoring” to enter the mobile monitoring interface,

as shown in the figure below.

2,Users scan the first “Mobile APP” to download the client, then scan the QR code at the “Device ID”, and operate according to instructions to conduct video preview and control in the mobile phone.

Internet Keyboard
1. Keyboard Installation
Select the communication port. To control embedded DVRs, Ethernet port shall be used.
Power cable and control cable pass through under the bottom shell and are connected to the correct positions. Install the rubber strip.

5.2 Description of Keys

A LCD Display:

Blue backlit, optional Chinese/English UI, real-time display of device status/programming information.

B Main Key Area:

Green backlit.

Key “1”: 1/symbol

Key “2”: 2/A/B/C

Key “3”: 3/D/E/F

Key “4”: 4/G/H/I

Key “5”: 5/J/K/L

Key “6”: 6/M/N/O

Key “7”: 7/P/Q/R/S

Key “8”: 8/T/U/V

Key “9”: 9/W/X/Y/Z

Key “0”: number 0 or space

ESC: Deletes a character before the cursor

ENTER: Confirmation of menu/various setting interfaces

ACK: Manually clears all alarm outputs

PREV: On the synch playback full screen interface, press F2 to enter the full screen and press this key to enable digital zoom.

NEXT: On multi-screen sync playback full screen, press F2 to enter the full screen and press this key to enable the full single screen.

C DVR Control Key Area:

Blue backlit. The functions of each key for controlling embedded DVRs are as follows:

Stop playing video files
Enter the manual video setting interface
Playback: Multi-screen full screen synch playback red box is switched to the previous small screen
Enter the video preview setting interface
In playback mode, control the playback and pause of video files
Single frame step. Play one frame for each press when playing back video files
Playback: Multi-screen full screen synch playback red box is switched to the next small screen
Switch to the playback screen.
Shuttle knob:

Clockwise rotation of the inner ring of the shuttle: Increases preview/playback volume

Anti-clockwise rotation of the inner ring of the shuttle: Reduces preview/playback volume

Clockwise rotation of the outer ring of the shuttle: Fast forward of video playback

Anticlockwise rotation of the outer ring of the shuttle: Fast reverse of video playback

CAM: Recording starts

MON: Recording stops

ALM: Snapshot

D Extended Function Key Area:

Yellow backlit. The functions of each key for controlling embedded DVRs are as follows:

Key F1: Switch to the Main Menu

Key F2: Switch to the PTZ control status or enter the full screen from non-full screen

Key F5: Exit and return to the previous menu or exit full screen during playback

Key F3: Switch the input method between number/pinyin/lowercase English letter/uppercase English letter

Key F4: Switch to logoff menu

Key F6: Intercom (reserved)

Key F7: Reserved

Key F8: call out the system info display interface

E Camera Control Key Area:

Blue backlit. Used to control the action of the camera in PTZ control mode.

t $<0’h

On the digital zoom interface, the Aperture ON/OFF button can be used to zoom in/out the digital zooming area

F Control Device Type Selection and Matrix Override Control Key Area:

Button backlight is supported.

[MODE]: Control device selection, To control embedded NVRs, DVR shall be selected.

[PRI]: Reserved.

G 3D Vector Shift Rocker

Rocker up, down, left and right actions realize the functions, including:

Up: In the control menu, used to select the previous item

In PTZ control mode, control the PTZ to move up

In video preview mode, used to select the previous channel

Down: In the control menu, used to select the next item

In PTZ control mode, control the PTZ to move down

In video preview mode, used to select the next channel

Left: In the control menu, used to select the previous item

In the PTZ control mode, control the PTZ to move left

In video preview mode, used to page up

Right: In the control menu, used to select the next item

In the PTZ control mode, control the PTZ to move right

In video preview mode, used to page down

Reference for HDD Capacity Calculation

Calculate the total capacity required a hard disk video recorder according to the video recording requirements (video type, video storage time).

Calculation method:

According to Equation (1), calculate the storage capacity required by a single channel per hour, in MByte.

,,=rf,₊8x 3600.1024,1)

Wherein: – bit rate, in Kbit/s

After determining the recording time requirement, calculate the storage capacity ^m‘ required by a single channel according to Equation (2), in MByte.

= = «■ X x A (2)

Wherein: ^h‘ – recording time per day (hours)

— the number of days the video needs to be stored

According to Equation (3), calculate the total capacity Qt (total) required for timer recording of all channels of a hard disk video recorder.

(3)

Wherein: ^c – the total number of channels for a DVR.

According to Equation (4), calculate the total capacity Qt (total) required alarm recording (including motion detection) for all channels of a hard disk video recorder.

xa%(4)

Wherein: a% – alarm incidence.

Troubleshooting of Common Faults

The fault phenomenon	Possible reasons for
After the 220V power supply is connected and the power switch is	1) The power cable is damaged

turned on, the “PWR” indicator on the panel (for 2U chassis, it is “Ready”) is not on, and the fan is not running.	2) The power switch is faulty
After the 220V power supply is connected and the power switch is turned on, the “PWR” indicator on the panel (for 2U chassis, it is “Ready”) is on in green, but the fan is not running.	The panel power cable is damaged The fan is damaged
After the hard disk video recorder is turned on, the monitor connected to VOUT has no signal.	The video cable connected to the monitor is broken The interface board of the DVR is broken The mother board of the DVR is broken
The hard drive cannot be found on startup.	The hard disk cable is broken The hard disk power cable is not plugged in

3) The hard disk is damaged

Recording is impossible

HDD is not mounted to the SATA port
HDD not formatted
The video template is not enabled or the time period is not set correctly
The index is currently being rebuilt
The purpose of SATA is not set to recording

Video and audio network

transmission fail in the client.

One or more of the items such as IP address, port number, user name, and password of the DVR entered in the “Local Config” on the client interface are incorrect
The network cable is faulty
The network interface of

the mother board is

broken

Maintenance Instructions
Dust on the circuit board, if dampened, will cause short circuit, which will affect the normal operation of the equipment and even damage the equipment. To ensure the long-term and stable operation of the equipment, please regularly remove dust inside the cabinet.
Please ensure that the equipment is well grounded to avoid interference with video and audio signals and damage of equipment by static electricity or surge voltage.
Do not plug and unplug audio and video signal cables, RS-485, alarm interfaces under live conditions, which may easily damage the port.
Do not directly cut off the mains power to shut the equipment down, but to use the OFF button on the front panel (press and hold for more than 3 seconds) or on the video interface to allow the system to shut down automatically and then cut off the mains power to avoid damage to the hard disk.
Please keep the equipment away from heat sources and places.
Please maintain good ventilation around the equipment case for heat dissipation.
Please check and maintain the system regularly.

2M DVRs installation guide

XVR AiD — Thu, 15 Jun 2023 07:31:57 +0000

2M DVRs installation guide, 2M Technology Inc. is a leading provider of complete end to end low voltage Audio Video solutions to the homeland security, institutional and commercial market segments. The company offers a full suite of integrated intrusion, video and audio security solutions.

How to Access Device from Web 2M DVRs

When devices are connected to the network, they can also be accessible from a computer. The first thing you need to make sure of is that the computer you are using and the DVR/NVR are connected to the same network (network is coming from the same router for both devices). You will first need to obtain the IP address of the DVR/NVR from Menu → System → Network → IPv4 address.

After noting the IP address of your device, open Internet Explorer and in the address search bar type in the DVR/NVR IP address. If the NVR and the computer are on the same network then it will pull up the login page of the DVR/NVR. The credentials will be the same as when you log into the local interface of your device.

Read Next :

Resetting your UNV NVR Password 3 Ways

Lorex Fusion Setup Guide

Hikvision AX PRO Configuration Full Setup – Video

How to Find the Serial Number Using 2M Tool

Click here to download 2M Tool

2M Tool is used to find the IP address of your 2M NVR, DVR, or IP camera, as well as limited management of its settings. You only need to make sure that the computer you are using 2M Tool on is connected to the same network as the device that you are trying to search for.

Why do we need the serial number? The serial number is mainly used in case of a customer needing a password reset on their device.

How do we find the serial number? There are a few ways to find the number:

sticker on the device
sticker on the box that the device came in
web page client of the device
using 2M Tool

In the case that you forget the password for you device in which you will not be able to access the web page, and the camera is too high up to reach to find the sticker, you can use 2M Tool to find the serial number. 2M Tool does not automatically show the number; you must force it to show. First, you will need to click on the Settings icon to show the options:

Then another window will open where you can select Serial Number to show.

Once you hit OK, the serial number will then appear.

How to Install Plugin for Internet Explorer

This article features screenshots from our 2MN-8XXX series NVR and our 2MT-4XXX series DVR, but the same principle will apply to any other recorder. This is because each recorder requires a plugin in order to view the cameras on the web page. You will have to manually install the plugin, but it is usually always provided as a link for easy access.

First, you must make sure that you are using Internet Explorer. Internet Explorer is the only browser that can support these plugins. It is possible for some devices to be viewed on Google Chrome or even Firefox, but then other functions are very limited so it is highly not recommended to use those browsers. Once Internet Explorer is open, and you navigate to the device’s web page by entering the IP address, there should be a link shown on the page. You can see on the picture below that the link is located on the top of the page.

When you click on the link, a pop-up will appear on the bottom of the page that will let you choose whether to Run the program or Save the program onto your computer. Note: Running the program will not save it. If you wish to save the program, please select Save. Once it has finished downloading, then you can run the program from the file location.

If you choose to Run the program, an error message will appear noting that the publisher couldn’t be verified. This is no issue; the plugin will not cause any harm to your computer. Hit Run, and run the installation. Some installations will require you to close out of Internet Explorer in order to complete the setup.

Once the setup is complete, refresh the page, and another message will pop-up on the bottom that asks you to Allow the add-on to run. Select Allow, and log into the page. Now you should be able to view your cameras on the web page.

How to Set Up 2M Guard

2M Guard is the phone app that we use for our NVR’s to view cameras from our phones offsite.

This app only works for models: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16 and our IP cameras.

Find the Register Code and/or QR Code for your DVR/NVR

on NVR menu: Menu → System → Network → P2P OR Menu → Network → P2P
on web menu: Setup → Network → P2P

2. Two ways to add a device onto the app:

Star4Live
directly on the app

Method 1: Adding Device Through Star4Live

Go to https://www.star4live.com/login
Click on Login if you already have an existing account or Sign Up if you do not

Once you have logged in, click on Add and another window will pop up prompting for a Device Name and Register Code. Once all of the required information has been filled out, hit OK and your device should show up under My Cloud Devices.

Once you have successfully added the device on Star4Live, open the app and log into your account using the same credentials that you created/used on star4live.com
Go to Live View and tap the icon in the upper right corner to select a device
Select the device you would like to view
Start live view

Method 2: Adding Device Directly on the App

When you first download the app it will prompt you to either Sign Up or Login
Tap on Login if you already have an existing account or Sign Up if you do not

Open up the app menu and go to Devices. This section shows all of the devices that have been added onto your account. To add another one, tap on Add at the top of the screen.

You can choose to add the device by scanning the QR code or by manually inputting the Register Code. To move forward with either of these options, you will need to tap on Scan

A screen will appear for you to scan a QR code. If you choose to scan this is where you will do it, but if you choose to manually enter the Register Code, tap on the edit icon on the bottom.

Once all of the correct information has been filled out, hit the Save icon in the upper right corner.
In order to see the cameras, open the app menu and tap on Live View
At first, it will look blank. This is because we need to add the cameras to the windows. Tap on the Add icon in the upper right corner

A list of your devices will appear. Select the one that you want to view and hit Start Live View on the bottom

Now you can view your cameras on the go!

How to Set Up 2M Station

When first running the program, it will prompt you for a username and password which will be admin/123456 by default. It is recommended that you change the password after installation.

Once you are logged in it will show the menu. Click on Device Management to add any devices. On the left side make sure that Encoding Device is selected. It will show at the bottom of the screen any devices that are online as long as the computer is on the same network as the devices.

There are two methods to add an online device. The first method is fairly simple. All you need to do is check the box for the NVR that shows under Online Device and then click Add. The second method to adding an online device is to manually add it. First click on Add next to Managed Device, and it will open another window where you can input the details of your device. It will ask for:

Device Name → can be any name for your device
IP/Domain → local or public IP address of NVR
Port → port number of NVR
Username → username of NVR
Password → password of NVR

After putting in all of the correct information of your device, click on Add and then the device should come online.

Another method to add a device is by using the P2P method which allows for a user to view their cameras offsite from any location. The device will be added as a Cloud Device instead of an Encoding Device.

It will show Login and Register buttons that will link to your Star4Live account which will show the devices you have previously added. After logging in, it will take a minute or two for the devices to show online. At first, it will say Offline (Connecting…), but eventually the status will show Online.

After successfully adding all of your devices, go back to the menu and click on Live View to view your cameras. A list of online devices will show on the left side of the window. Click and drag the device into the window view in order to load all of the video. If not all of the cameras are wanted in view, you can click on the plus sign next to your device and it will show a list of cameras connected to the NVR. You can click and drag specific cameras onto the live view screen.

How to Set Up Email Notifications Using Gmail

Gmail will have automatic security settings that need to be disabled before configuring email settings in the NVR. You will need a computer in order to edit these settings. First, log on to your Gmail account and then click on the square icon in the upper right corner of the page. Click on Account.

Security → Scroll to the bottom until you find “Less secure app access” → “Allow less secure apps: ON”

Now that Gmail has been set to allow app access, we can move on to the NVR settings. These can either be configured through the web page or through the NVR itself.

Through the DVR/NVR: Main Menu → Network → Basic → Email

Through the webpage: Setup → Network → Email

Server Authentication: On
Username: email that you will be sending from (can be a throwaway email)
Password: password of email account
SMTP server: smtp.gmail.com
SMTP port: 465
Enable TLS/SSL
Can choose to attach image or not
Sender: sender name
Sender’s address: email address (same as username)
Recipient: any recipient name
Recipient address: email address of recipient
Test email

After you finish entering all of the settings and the test is successful go to Camera → Motion → Select Camera → Trigger Actions → Send Email

How to Share a Device

Each NVR can only be added by one account at a time, so if one wants to add a device onto multiple accounts they would need to share the device with one account being the “main” account. This means that one person will have the device added to their account and that person will share the device with other people. Each person still must have their own Star4Live account.

How to share the device is simple. First, you will need to log onto the main Star4Live account which the NVR has been added to. It can be done either through the computer or your personal phone.

Sharing from Computer: after logging into the account your list of added devices will appear. Click Share on the row for the device you are wanting to share.

Then a menu will appear to enter the account you want to share to, the Valid Till date, User Rights, and any Description you want to give.

Share To → can either be the username or the email of the Star4Live account you are sharing to
Valid Until → can go up to X amount of years, months, or just a few days
Permission → can choose any user rights that have already been configured on the NVR (admin, etc.)
Remarks → can give a short description to the recipient about the device that is being shared

Once all of the information has been correctly filled out, click Confirm to successfully share.

Sharing from 2M Guard Phone App: after logging into your Star4Live account on the 2M Guard app, go to your Devices and then tap on the device that you want to share. A small menu will appear. Then tap Share on the bottom of the screen.

The next window will show the device and a list of the cameras that are connected and online. You can choose specific cameras, or select the device so that the entirety of its cameras are selected for sharing.

Once your device(s) has been selected, the Share menu will finally appear. The app will ask for the same information as the computer does, but it will not give a space to fill out a description. Fill out the Share To and the Valid Period the same as you would do on the desktop instructions written above. The only other difference between the Star4Live browser and the app is the sharing Type: you will be able to choose between Role or Function.

Role: can choose a specific user or role to share to another user
Function: can choose specific functions to share to another user with Live View being automatically selected by default

NOTE: Only admin rights will allow another user to access the device through the web browser or through 2M Station because they both allow a user to make changes to the device. If you do not wish for another user to be able to make any kind of changes (viewing only), please choose the By Function type.

Once one of these methods have been completed to share the device, the recipient only needs to log into their Star4Live account and the shared NVR should show automatically under their own device list.

How to Sign Up for Star4Live Account

Star4Live is the server that we use to view NVR and camera footage over the web. Each customer needs to have an account to view and manage their devices.

This is only valid for models: 2MT-4004, 2MT-2008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16 and our IP cameras.

Go on https://www.star4live.com/login
Click on Sign Up

Clicking on this link will direct you to a new page that will prompt you to fill out information in order to create an account
1. Username
2. Email → Acquire: will send a code to the email entered
3. Verification Code: code that was sent to email. NOTE: If you have not received anything in your inbox, please also check the Spam folder.
4. Password
5. Confirm Password
6. Service Agreement

Once all the information has been correctly filled out, click Register and your account will be ready to use.

How to Upgrade the Firmware

Every now and again, we will release a new firmware update that can either hold new features for your unit, bug fixes, or a bit of both. We have made it simple to request the newest firmware so that there is no need to wait for a file to be sent. First, you will need to make sure that your device is connected to the internet so that the NVR will be able to communicate with our servers.

Method 1: From the NVR Interface

Then you will go into the Main Menu and click on Maintain. There will be a section for Upgrade.

There are two options for upgrading:

Local Upgrade: this option is only good if you already have the firmware file loaded onto either a USB to plug directly into the device or if you already have the firmware file in a location on the computer which you are using to upgrade the device
Cloud Upgrade: this option is good if you do not already have the file on hand. It will automatically read the current version and detect if there is a newer version available

You will most likely want to choose the Cloud Upgrade option unless you have received the firmware file from Tech Support beforehand. Click Cloud Upgrade, and wait for the device to finish its search. It will either notify you that the current version is already the latest, or it will show a newer version, and the Upgrade button will highlight at the bottom of the screen.

The upgrade time will vary between 1-5 minutes, sometimes lasting longer depending on the size of the update. Once the update has finished, the device will automatically restart. It will be ready to use again once it has fully finished the reboot.

Note: Please make sure that the device does not disconnect from the network or from power because it can cause a risk in damaging the unit if there is a failed update.

Method 2: From the Web Interface

The NVR can be updated from its web page if there is no monitor connected to the unit, or if it cannot be physically accessed. From the web page, you will navigate to Setup → Maintenance → Maintenance → Cloud Upgrade → Detect or Check for Update. The process is the same as it is from the unit itself, and the same rules will apply.

How to Use Star4Live

Star4Live is the server that we use to view NVR and camera footage over the web. Each customer needs to have an account to view and manage their devices. You must use Internet Explorer in order to access all of the functions of Star4Live.

This is only valid for models: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16 and our IP cameras.

Using Internet Explorer, please go to https://www.star4live.com/login
Login if you already have an existing account or Sign Up if you do not
If you are using this site for the first time on a device, please make sure to install the P2P plugin. The website will show you a prompt at the top of the screen. Make sure to allow pop-ups on your browser because clicking on the link will open up a new window

When you log into Star4Live, the first page that shows is the Device Management tab which will show My Cloud Devices. Here is where you can see the devices that have been added to your account, or any devices that have been shared with you under Devices Shared To Me

In order to access a device’s web page, click on the Access icon

If the P2P plugin has been installed, the NVR web page will display automatically when you access your device. If not, you will get an error that your device “Cannot be reached.”
Once the web page has finished loading up, you will need to install another plugin to view the cameras’ live feed.
After it has been installed there will be a pop-up on the bottom of the screen that will ask permission to allow the plugin to run. You will need to allow this.

What software do I use to view my cameras on my PC, and where can I download the software?

2M Station: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16

Windows Download Link
MAC Download Link

Resetting your UNV NVR Password 3 Ways

XVR AiD — Sat, 03 Jun 2023 14:13:17 +0000

Resetting your UNV NVR Password 3 Ways

Resetting your UNV NVR’s Password (3 Ways)

Overview

When an NVR password is lost or forgotten, configuration and playback become locked off from view. This tutorial will guide you through resetting your UNV password in a variety of ways, making it easy and convenient to recover access to your device without the need for assistance.

Prerequisites

This tutorial assumes you have already gone through the initial setup of your NVR and created an account on the EZView mobile application. If you have not completed the basic setup of your NVR or created an EZView account, please CLICK HERE for a tutorial on setting up your UNV NVR and EZView account creation.

Resetting your UNV NVR Password 3 Ways

Read More :

UNV Recorder Set Up Guide

Uniview IP Security Camera Guides

Uniview Software Firmware Download

Video Tutorials

EZView Recovery: https://youtu.be/wmAt6Zfgjns

EZLive Recovery: https://youtu.be/3pDCvrcestY

EZCloud Recovery: https://youtu.be/mTgLHtfbSJI

Part 1: Local Password Reset (NVR Direct/EZView)

Step 1

Starting at the Live View screen, follow the below steps to access the login screen from the NVR directly:

Right Click Anywhere on Live View > Menu

Step 1.1

If you have a pattern lock, click “Forgot Pattern” to get to the login screen. Once at the login screen, click “Forgot Password”.

Step 2

You may be asked to type in an email in order to continue. At this point, you must type in an email. Please note that you have to be able to access this email in order to reset your password, so please make sure it is an email you can log into. Additionally, please verify that you have spelled the email correctly. If you misspell the email, you cannot go back to change it and will not be able to reset your password in this manner.

After typing your email into the email field, click NEXT or OK. You will be greeted with a screen that has your serial number, email address and a QR code for you to scan.

Step 3

From here, open up your EZView application. If you have not already created an account on EZView, do so now. CLICK HERE for a tutorial on EZView account creation.

Step 3.1

At the Live View screen of the EZView mobile application, click on the three lines on the top left-hand side of your screen.

Step 3.2

This will bring up the main menu of the application. Once this menu is open, click “Local Config”.

Step 3.3

You will be greeted with the local configuration menu. At the very bottom of the menu, click “Forgot Device Password”.

Step 4

This will open up your phone’s camera. You may see a popup window asking you for permission to use your phone’s camera. You must allow this permission to continue. Additionally, a box will appear with instructions on where to scan on your device. You can safely close this box, assuming you have followed the steps above.

Step 4.1

Using the box on your phone’s camera, scan the QR code on your NVR’s menu.

Please note: The white box in the middle of the QR code is only there to prevent successful scanning for the purposes of the screenshot. Your QR code will not have this white box.

Step 4.2

Once the QR code scans successfully, you will be taken to a screen confirming your email. Click “Ok” to have the code sent to your email.

Step 5

Check your email to find the security code. Please allow for up to 15 minutes for the email to be sent to you. Additionally, check your Spam/Junk folder to verify that your code did not send to those folders. Once you have your code, return to your NVR’s forgot password screen.

Step 6

You will see a field next to the words “Security Code”. Type your security code into that field.

Step 7

You will be brought to a screen asking you to change your password.

If there is a field for “Security Code”, please reenter the security code into this field.

New Password: This is where you will type in your new password. Please note that your password must be considered a “STRONG” password to work. A strong password is typically at least eight characters long with a number and special character (!, @, #, $, etc)

Confirm Password: This is where you will retype in your new password in order to confirm it. Please note that your passwords must match in both the New Password and Confirm Password field in order to save correctly.

Part 2: Local Password Reset (NVR Web GUI/EZView)

Please Note: This section of the tutorial assumes you have the local IP address of your UNV NVR. If you do not know the local IP address, please CLICK HERE for a tutorial on finding the local IP address of your NVR.

Step 1

After typing the local IP Address into the URL bar of your web browser, you will be brought to the login splash screen of the NVR. On the right side of the Password field, you will see a blue hyperlink that says “Forgot Password”. Click there.

Step 2

You will be required to have an email set in the NVR to continue. If you have not done so already, please reference Step 2 of Part 1 of this tutorial. Once you have entered an email and click “Forgot Password”, you will be greeted with a Retrieve Password pop up menu.

Step 3

Please reference Steps 3 through 5 of Part 1 of this tutorial for acquiring the security code for your UNV NVR. Please note that, instead of scanning the QR code directly on the NVR itself, you may scan the QR code on the above “Retrieve Password” screen instead. Additionally, once you have acquired the security code for your UNV NVR, you may type it into the Security Code field under the QR code on your web GUI.

Step 4

You will be brought to a screen asking you to change your password.

If there is a field for “Security Code”, please reenter the security code into this field.

Part 3: Remote Password Reset (EZCloud)

Please Note: This tutorial assumes you have already created an EZCloud/EZView account and have added your UNV NVR to your account. If you have not done so already, please CLICK HERE for a tutorial on creating an EZCloud/EZView account and registering your device to your account.

Step 1

Open either Internet Explorer or Google Chrome on your computer. In the URL bar, type:

http://en.ezcloud.uniview.com

This will bring you to the EZCloud login page. You will need to log into your EZCloud/EZView account to proceed. Type in your username/email and password for your account and click “login”.

Step 2

After clicking “Login”, you will be brought to your Device page.

Step 2.1

If the device is registered directly to your account, you will see the name of the device in the “My Cloud Devices” menu, which appears first by default. If this is the case, skip to Step 3.

Step 2.2

If the device is registered to another account and has been shared to you, you will see the name of the device in the “Devices Shared to Me” tab of your menu. Click there to see your device listed in the menu.

Step 3

You will see your device in the menu. It will have the External IP Address of the device, the Device Name, model and organization, as well as the last time it was accessed online, the status and an operation menu.

Step 3.1

In the “Operation Menu”, you will see 5 icons. For the purposes of this tutorial, please click the icon that looks like a key. This is the “Retrieve Password” icon.

Step 4

You will be brought to a Retrieve Password screen. On it, you will see your Device Name and Registration Code, which cannot be changed. Additionally, you will see a field for Device Date, your email (which cannot be changed) and a Verification Code.

Step 4.1

First, select the date that your NVR is set to. Typically, this is the same date as real time.

Step 4.2

Click “Acquire” next to the email field. This will begin the process of sending off a verification code to your email address. Please note that this email could take up to 15 minutes to arrive and may send to your Spam/Junk mail folder. Please check these folders if you have not received your email after 15 minutes.

Step 4.3

Once you receive your verification code, type it into the Verification Code field and click “Generate Password”. This will generate a temporary password for your device. Please copy this password to your clipboard or write the password down. Please note that the password IS CASE SENSITIVE, meaning you must enter the password just like you see it, with any capital letters capitalized.

Step 4.4

Once you have copied your temporary code, click the blue hyperlink on the bottom of the menu, next to the words “Log in now:”

Step 5

You will automatically logged into the NVR, as you do not need a password to access the device over the cloud. Once the Live View page loads, click “Setup” on the top of the screen.

Step 6

You will be brought to the NVR’s setup menu. For the purposes of this tutorial, please navigate to the ‘user” tab on the left-hand side of the screen.

Step 6.1

Click the “User” sub menu to open the User menu.

Step 6.2

Left click the ‘admin’ account to highlight the admin account. (It will turn blue)

Step 6.3

Click the “Modify button above the account list. This will bring you to the modification screen to update your password.

Step 7

You will have several empty fields in the Modification screen.

Step 7.1

Old Password: Type the Temporary Password into this field. It will act as your old password for the purposes of updating your pasword.

Step 7.2

Password: Type your new password into this field. Please note that your password must be considered STRONG to continue. Typically, a strong password is at least eight characters with a capital letter, a number and a special character.

Step 7.3

Confirm: Re type your new password into the field to confirm it. Please note that your passwords must match in both the New Password and Confirm Password field in order to save correctly.

Step 7.4

Click the “Save” button at the bottom left-hand side of the menu. This will verify and save your new password.

How to Use Milesight PoE NVR

XVR AiD — Thu, 13 Apr 2023 19:17:06 +0000

How to Use Milesight PoE NVR For the PoE ports, each port has a fixed number like the above picture showing. They can be directly used to connect to the Milesight cameras.

1. LAN Port and PoE Ports

Intuitively, there is one LAN port and four PoE ports in the MS-N1009-UPT.

For the LAN port, the default IP address is 192.168.5.200. You can set the local IP for the NVR via Smart Tools which you can download from the official website of Milesight. And you can log-in the NVR to manage it via web by using the IP address .

For the PoE ports, each port has a fixed number like the above picture showing. They can be directly used to connect to the Milesight cameras.

2.How to use PoE ports

For MS-N1004-UPC, the default IP address of the 4 PoE channels are 192.168.20.xx. When you activate a NVR, the NVR password will also be used to activate the PoE channels.

when you put the IP camera into the PoE port,

1) It can plug and play as long as its password is same with the NVR.

For example: NVR: 192.168.7.150Password: ms111111

IPC1: 192.168.7.151Password: ms111111

Plug in and refresh.

You will find that the IP address has been changed into 192.168.20.xx. And it shows .

1) When the password of the IP camera is not same with the NVR, we can make it connected through editing the exact password of the IP camera.

For example:NVR: 192.168.7.150Password: ms111111

IPC2: 192.168.7.152Password: ms123456

Plug in and refresh.

The password of the IP camera is not the same as the channel, so status will be shown as .

There are two ways to edit password to make the IP camera connected:

l One way:

Choose the IP camera, and then click on “Edit Authentication”.

Milesight PoE NVR

After clicking on the button, it will pop up a window as follows. Then input the exact password “ms123456” and click on “OK”.

The other way:

Click on the button “Edit”.

After clicking on the button, it will pop up a window as follows. Then input the exact password “123456” and click on “OK”.

After saving the password, the status will be shown as by clicking on the button “Refresh”.

3) If the IP camera has ever been connected into the random PoE port , even if its IP address changes after being pulled out , as long as the password dose not change, you can plug in random PoE port without verifying password anymore.

On the contrary, you need to verify the password if you changed the password of the IP camera.

For example:IPC1 :192.168.20.2password: ms111111

Previously it connected in Port1.

Pull out the IPC1 and edit the IP address into 192.168.7.151, but don’t change the password.

Now put it into Port3. Just refresh, then you will find that it has been connected in Port3 without verifying password and the IP address has been changed into 192.168.20.xx.

Note:

If you have done the right steps, but you find that the state is “Disconnected”. Please keep clicking on the “Refresh” till “Connected” comes out.

3. How to configure IP camera connected via PoE

For the network cameras connected with PoE NVR via PoE ports, you can not view or configure them on web directly because the IP network segments of IP camera and your PC are different. There are two ways to solve this issue.

One way:

1) Connect PC to one of the PoE ports of PoE NVR using a network cable;

Then you can view and configure both PoE NVR and IP camera directly on web using corresponding IP address.

The other way:

1) Enable the “ Channel Access” in Setting and saving.

Note: This setting is disabled by default.

2) Click on the “IE” button.

3) After clicking on the button, it will pop up a window as follows.

4) Input the user name and password,Then you can view and configure IP camera directly on web.

LTSecurity Password Reset all models

XVR AiD — Sat, 17 Dec 2022 06:28:34 +0000

LTSecurity Password Reset all models

Pro-VS NVR/IP Camera LTSecurity Password Reset with Serial Number

Important Note

The recorder MUST NOT have a registered email. If it does, you MUST use the registered email method of reset.

This method of password reset requires a computer with the Pro-VS IP Portal software. The Pro-VS IP Portal software must be able to see the NVR and/or the IP Cameras to identify the serial number.

Load More :

How to add ip camera to LTS Platinum NVR

How to Connect Your Phone Using LTS CONNECT – PT Cloud

LTSecurity Password Reset all models

1. Open up the Pro-VS IP Portal software. Locate the NVR or IP Camera that is to be reset in the list and click on the Details button for that device under the Operation column. A window will appear that will allow highlighting and copying of the serial number.

2. Email the serial number of the device and the current date on the device to support@ltsecurityinc.com. Make sure to state in the email that the device being reset is a Pro-VS device. This is a manual process, so there may be a variable length of time before receiving an email back with the appropriate reset code.

3. Access the login window or page and login using the code that was sent back by the LTS Support team as the password.

4. A new window will appear for you to change the password. Type in the same code from the LTS Support team in the security code section. Afterwards, type in a new password in the password and confirm sections.

The password to the device is now reset.

Pro-VS NVR Password Reset with Registered Email

Important Note

This method requires that an email be set for the administrator account of the recorder. If no email has been set, you must skip over to the next section for Password Reset with Serial Number.

This method also requires using the ProVS Phone Application to facilitate the password reset.

1. On either the local interface or the browser, click on the Forgot Password button at the login window/screen.

2. The window will change to the password reset window. There should be a QR code and a field to type in a code.

3. Now open the ProVS phone application. Tap on the hamburger menu icon in the top left. Tap on “Local Config”, and then tap on “Forgot Device Password”.

4. Scan the QR code. After the scan, it will notify you that an email will be sent out to the registered email address with the security code.

5. Wait for the email with the security code.

6. Go back to the local interface or browser that had the QR code and security code field. Fill in the Security Code into the field and click Ok/Next.

7. There will now be a prompt to create a new password with for the NVR and to confirm as well. On the browser interface, it will also ask for the security code again. Fill in everything and click okay, the password for the recorder is now reset.

UI 4.0 – Reset Login Password

The 4.0 interface MENU blue banner is locate on the top of the screen.

Click the icon to Power Off > Log Out, then Log On again.

(If you have the Draw Pattern window popup, go to the pattern bottom.
Select Switch To the User Window.)

Click Forgot Password.

Choose Verify by Secret Question to Answer that you defined it before.

Or, select GUID (aka USB key file) / Verify by Reserved Email (if available).
If you forgot or haven’t any there, then you must use PC (IP portal) to reset the password.

Summary
To ensure the highest level of protection, LTS has launched a new login procedure
that requires users to create a new password for the admin account upon the first login to
all devices. The password must contain 8 to 16 characters, combining numbers,
lowercase letters, uppercase letters, and special characters.
At least two types of the above-mentioned characters are required to activate the device.

The system will check the password strength; “Risky” passwords will not be accepted.

For the latest DVR/NVR/IPC firmware.
The password can not contains the User Name inside.

UI 3.0 – Reset Login Password

Locate the Password reset window first.

If you forgot the password and you want to reset it, the fast easy way is using the local DVR/NVR access.
Please make sure you are looking at the correct interface (UI 3.0).
How to identify the UI 3.0, 4.0 click Here.

1. Your Main Menu button is located from the bottom right of the screen. Click it. If you see something like the picture looks like (ie: Playback Export, Manual HDD, etc..) Please Log Out first.

Go MENU > Shutdown > LogOut

2. Once you Logout the menu, click the MENU again. You should see the Login Screen.
The Login Pattern window (below picture Left) or the Login Window. (Pic Right)

3. If the Login Pattern window is pop up, please don’t log in. Instead, click the Switch User at the bottom. If you already see the Login Window, please go to step 4.

4. (Important) When you see the Login window, move the mouse cursor to the bottom left corner. Double click (Left Click) on the edge corner. It should pop the Restore default password window. If the window is not pop up, cancel the window and repeat the step 3-4 until the restore window shows.

This is the “Restore default password” window looks like.

How to get the Secure Code?

You can contact/email the LTS Call Center.

Once you get the code, Take note of the system date.

You must use the secured code that corresponds with that system date.

For example, the format of the date; the translation is: Year Month Day 2018 09 26

Type the secured code that corresponds with the system date on your recorder as indicated in the picture below. Note: Try New code first, if doesn’t work, try others.

Then, it should popup either Create New Password or restore to the default password (12345) for before the year 2015 model.

The create New Password window

The password must contain 8 to 16 characters, combining numbers, lowercase letters, uppercase letters, and special characters.
At least two types of the above-mentioned characters are required to activate the device.
The new password can not contain “admin” keyword)

The system will check the password strength; Minimal 1 bar at least.

Password Rules (new rules)

The system will check the password strength; “Risky” passwords will not be accepted.

* There is no more default password for all newer model DVR/NVR/IP Camera.

If you are looking for the DVR/NVR password reset, click Here.

If you are looking for the IP Camera password reset, click Here.

(Password Reset) – How to email the Key File to Us?

Please remember your Keyfile must export and import back within a day.
Otherwise, the unlock key file will not work.
Our Support Hours:(NJ)(CA) Monday to Friday, 8:30 AM – 9:00 PM (EST)

You may e-mail LTS Technical Support at
Support.LosAngeles@LTSecurityinc.com or Support.NewJersey@LTSecurityinc.com

What to Include in Your E-mail

We recommend that you include the following in your e-mail for a timely response:

1. Your Password Key File. (see KB) The Keyfile is XML file. please make sure.

2. Your name

3. Company Name

4. If you are not from a company, include the name of the company you purchased
the device from if applicable.

4. The name of your LTS sales representative if applicable.

5. Description of your issue, what you have done so far to resolve it, and how it first manifested.

When to Expect

A ticket will automatically be created and assigned to you. LTS Technician will respond in a timely manner. If you do not receive a response in a timely manner, please contact your LTS sales representative.

How can I get the Secure Code for Platinum NVR/DVR?

What are Secured Codes?
A secured code is required when resetting the password on LTS Platinum Recorders (UI3.0). The secure code will changes based on the System Date. You need to open the Password Reset window from the Local Console to enter it.

How to get the Secure Code?

To receive a secured code, you may do one of the following;

1. E-mail Support.NewJersey@LTSecurityinc.com and request a secured code.

2. Call our support center at 1-831-250-1292.

3. Contact your LTS sales representative.

How to local the Reset Password window?
To learn more on how to use the secured codes, click here.

What Are Old, New, and WH Codes?

The secured code is not a combination of all three codes. You will only use one of the three for your recorder depending on the model and type.

What happen if I don’t have the local monitor?
A secured code is not required if you are resetting the password through our program, the Platinum IP Portal. If you would like to learn more about using the IP Portal program, click here.

(Platinum) use PC to Reset Password

This KB applies to the Platinum DVR/NVR/IPC series.

Requirements

1. Windows 10 Laptop / PC.

2. Local Network environment. The recorder or camera is on the same network as your computer.

3. You have administrative rights on your personal computer.

4. You are authorized to access the recorder

One Picture Flowing Diagram:

Resetting the Password

Step 1. Open the IP Portal first. Select the device that needs to have its password reset.
Step 2. Select “Forgot Password.” on the bottom right corner.

Step 3. A new menu will now present itself. This is the password reset menu.
Click Export. Remember: Export/Import Key must finish within a day.

Step 4. Select Export and then designate the location the file will be saved to.

Email to:

East Support.NewJersey@LTSecurityinc.com

Central Support.Houston@ltsecurityinc.com

West Support.LosAngeles@LTSecurityinc.com

Step 5. Once you have the file. E-mail the XML file to LTS.

Step 6. LTS Tech Support will reply email with the unlock file.
You will need to download the attached file onto your personal computer.

REMEMBER: Export/Import unlock file must process in a day.

Step 7. Select “Import File” under Step 2. Select the browse icon next to find the file you received from LTS Tech Support.

Note: “admin” keyword in the password is forbidden.

Step 8. Create a new password for your device. Once complete, select “Confirm” to change it. You have successfully reset the password.

To learn more about all of the functions in the Platinum IP Portal, refer to the IP Portal reference sheets for more information.

More Reference: IP Portal

If you haven’t installed the Platinum IP Portal program, click here to learn more.
If you are instead having issues with resetting your password, learn more here.
Before proceeding with the rest of this guide, please ensure that you have met the requirements below.

(Platinum) – How to Reset Password from the local screen?

There are two ways to reset the login password for the DVR/NVR.

Directly Reset it from the local console (DVR/NVR).
Reset the password from the local network (use the IP portal software) with PC.

1. Directly Reset it from the local console (DVR/NVR).

Here is how to locate the Reset Password window from the Local DVR/NVR.

We have two DVR/NVR Local Console Interface; UI3.0 and UI4.0.
————————————————————————-
Local Recorder – Earlier Model User Interface. (3.0)
The Main Menu button is located on the Screen Bottom Left. (Click picture to shows detail)

Go to the (3.0 Local Password Restore KB)

————————————————————————-
Local Recorder – Newer Model User Interface (4.0)
The Main Menu is the blue banner on the Top of your screen. (Click picture to shows detail)

Go to the (4.0 Local Password Restore KB)

Platinum – Reset IP Camera to Factory Defaults

Disconnect the power supply or unplug ethernet cable from POE port.
Press and hold the reset button.
Keep holding the reset button and restore the power supply/plugin to POE port.
Continue to hold the reset button for a further 10 seconds.
Release the button and allow the camera to complete a restart/reboot.

UI 4.0 – Reset Login Password with PT cloud

How to reset login password with PT cloud

1. on login screen, click forget my password

2. select verified by PT Cloud

3. use LTS Connect app, select add device, scan QR code on local screen

4. verification code will be generated on LTS Connect app

5. input verification code from LTS Connect app on local screen then ok

6. input new password

UI 4.0 – Reset Login Password with reserved email

How to reset login password with reserved email?

Note: email has to be setup in admin user management page on local monitor

1. on local login page, select forgot password

2. select verified by reserved email

3. scan QR code from LTS Connect app

4. check reserved email for the verification code and input the code

5. input new password

UI 4.0 – Reset Login Password with Security Code

How to reset login password with Security Code

1. on login screen, click forget my password

2. select verified by Security Code

3. check the system date and look for the security code from LTS tech support (How can I get the Secure Code for Platinum NVR/DVR? – LTSecurityinc.com (zendesk.com)) then input the security code

4. input new password

5. confirm if want to duplicate password to channel default password

(Unbind PTCloud) – How to Unbind the PTCloud number?

Hello, there is a hold on all PT Cloud Unbinding Requests.

1 – If your DVR/NVR is running 4.0+ Firmware, and you have a mouse and a monitor connected directly to the DVR/NVR, go to the DVR/NVR, and go to the PT Cloud Settings (On some Units it is called Platform Access instead of PT Cloud) if there is an “Unbind” Button, click that button, and it should be able to unbind the device from the account.

if there is no “Unbind” Button, then try this other way

2 – Using a Mobile Phone or Tablet, first connect the Mobile Phone or Tablet to the same local network as the DVR/NVR, then using the LTS Connect Mobile APP, Scan the QR Code like you would normally to add a device, the APP will of course tell you that the device is already bound to an account, but there will be an “Unbind Device” Button on the APP towards the bottom of the page. Select that button, and give the APP some time to process the command.

Note – Not all DVR/NVR with 4.0+ firmware will have the “Unbind” Buttons on the Local Monitor PT Cloud / Platform Access Settings

Note – When using the “Unbind Device” Button in the LTS Connect Mobile APP, the Mobile Phone / Tablet MUST be on the same local network as the DVR/NVR

Note – DVR/NVR with 3.0- firmware will NOT have the “Unbind” Buttons on the Local Monitor PT Cloud / Platform Access Settings.

(Config Tool) – Sapphire Password Reset with the QR Code

How to Reset Password thru the Config Tool software?

Require equipment:

1. PC
2. Smart Phone
3. Internet

Use Smart Phone scanning the QR Security Code to Reset the Password

Use this QR password recovery require the Recovery Email Address defined it first.

You need to install and run the Config Tool to reset the password

Go to the Reset icon section.
Select the Device and Press Reset (Green) button.
Press Agree button

You should see the QR code from this page. Use the LTS Protect to Scan it.

Scan QR thru the Mobile app – LTS Protect

Use LTS Protect App. (make sure SmartPhone and Device both are connected to the Internet)
Go to Home > Setting > Password Security > Reset Device Password (see bottom of the page)
After you receive the Recovery email, enter the Security Code
Put the New password
OK

That should do it.

(Sapphire DVR/NVR) – How to do the Password Reset from Local Screen

How to reset the password for the Sapphire DVR/NVR?

Require equipment:

1. DVR/NVR with Local Monitor
2. Smart Phone
3. Internet

Use Smart Phone scanning the QR Security Code to Reset the Password

Use this QR password recovery require the Recovery Email Address defined it first.

Click Main Menu

Don’t user PattSaern to log in, switch to the User.

You should see the QR code from this page. Use the LTS Protect to Scan it.

Scan QR thru the Mobile app – LTS Protect

Use LTS Protect App. (make sure SmartPhone and Device both are connected to the Internet)
Go to Home > Setting > Password Security > Reset Device Password

click Picture to enlarge it
After you receive the Recovery email, enter the Security Code
Put the New password you want to create.
OK

That should do it.

Sapphire – Reset IP Camera to Factory Defaults

power on the camera
press and hold the reset button for 10 seconds
the camera should reboot
the camera will now be factory reset to all default settings

(Config Tool) – Password Reset with xml file

How to Reset Password thru the Config Tool software?

Please note: Not every Sapphire unit has xml reset option.

Required equipment’s:

1. PC
2. Internet

Install and run the Config Tool to reset the password

Go to the Reset icon section.
Select the Device and Press Reset (Green) button.
Press Agree button

OK to reset with xml

Send XML to your sales or tech support and your sales or tech will send back to result.xml

Import result.xml

and reset password

Recover password on Uniview device

XVR AiD — Sun, 18 Sep 2022 18:49:17 +0000

Uniview device If the password of a Uniview recorder or camera has been lost, there are 2 possibilities: the device is linked to an EZCloud account or not. From Visiotech we recommend that every device is linked to an EZCloud account from its first use. It is completely free and is done in 2 simple steps, Link device to EZCloud.

Load More : New Uniview Ezview Firmware Software Download

As you will see below, it is recommended to always know the date of the device.

From the account, select the key icon on the corresponding device.
Fill in the current date of the device and click “Acquire”. After a few moments an email will arrive at the indicated email account with a 6-digit code.
Enter the code and click on “Generate Password”.
A password valid only for this day will be generated automatically.
Access the device with the password and reset a known password.

If the device is not linked to an EZCloud account, request a reset from Visiotech technical support by attaching the serial number. This can be found using the EZTools software:

IMPORTANT: you must make sure of the date indicated on the camera, because only the master password will be valid for that same date, being a temporary password.

You can also access via WEB, click on “forgot password”:

And here you can check the date.

Feature	Value Series	Performance Series
Motion
Advanced Motion
Smart Events
Streams	2	3
Starlight
Available Varifocal
Fixed Lens	3.6mm	2.8mm
Color at Night		Coming Soon