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What’s Included:

Junction Box for PTZ Cameras Installation Guide.

Installation:

Warning: Install in an area that can support 3× total weight of the camera and junction box.

Note: The products mentioned and shown above are not included.

Junction Box for PTZ Cameras: Troubleshooting Guide

This article provides troubleshooting guidance for addressing issues for your AJLZ junction box for PTZ cameras.

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I cannot fit my camera’s cable through the front of the junction box

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My PTZ Camera has external accessories

You can install external accessories inside the junction box in the metal trays.

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I want more room for cables in my junction box

You can make more room in the junction box by removing the metal trays inside with a Phillips head screwdriver.

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I need to organize my cables

The included cable ties are for cable organization inside of the junction box. Manually coil your cables until the junction box outputs the desired length of wire, and then use the cable ties to keep the coil together.

Junction Box for PTZ Cameras: Frequently Asked Questions

This article answers frequently asked questions about your AJLZ junction box for PTZ cameras.

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Setup

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What tools do I need to install my junction box?

To install your junction box, you will only need a drill, however to customize your junction box with accessories you will need a Phillips head screwdriver.

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How do I fit my camera’s cable through the front of my junction box?

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Where can I install the junction box?

The outdoor junction box can be installed at any location that can support 3× total weight of the outdoor junction box and the attached camera. However the following criteria are recommended for best performance:

Location Selection:

Mounting Surface:

Other recommendations:

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What are the benefits of the junction box?

The outdoor junction box adds protection, and aids in wire organization for your device.

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How much weight can the junction box hold?

The outdoor junction box can carry up to 17.64 lb / 8.0 kg, which includes the weight of any of the compatible devices.

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How do I install my junction box?

Please refer to the Installation Guide for your junction box.

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How do I organize the cables inside the junction box?

The included cable ties are for cable organization inside of the junction box. Manually coil your cables until the junction box outputs the desired cable length, and then use the cable ties to keep the coil together.

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General

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What is a junction box

A junction box attatches to a device and secures its cables in a contained space. It allows for improved safety, organization, and look for a device and it’s cables. This PTZ camera junction box allows you to keep your PTZ camera’s cables, and applicable added accessories safe and secure from weather and tampering.

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How many cables can exit or enter my junction box?

Up to 5 cables can enter or exit the junction box and plu in externally. Up to 3 cables can be weatherproofed with a cable gland.

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What are the dimensions of the outdoor junction box?

The dimensions of the outdoor junction box are (W × D × H) 11.70 × 9.76 × 5.15” / 297.2 × 248.0 × 130.7 mm.

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Which cameras are compatible with this product?

Please see the Compatibility Chart to find compatible cameras.

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What is the size of the included Allen key?

The included Allen key is 5 mm.

 Outdoor Junction Box: Frequently Asked Questions

The following FAQ article answers common questions about the AJLD-1W Series – Outdoor Junction Box. Where applicable, the FAQ includes links to articles where you may find more information.

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How do I install my E851AD camera with this product?

The E851AD camera equips a cable that exits from the bottom edge of the device, while other models equip cables that exit from the middle of the bottom side. Because of this, extra care must be taken to attach the outdoor junction box to the E851AD camera. Please follow the following steps for proper installation of your camera and outdoor junction box.

Note: Do not remove the dome cover in humid or dusty environments and always wash your hands before handling your camera.

Enjoy using your new E851AD camera, with your new outdoor junction box.

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Where can I install the outdoor junction box?

The outdoor junction box can be installed at any location that can support the entire weight of the outdoor junction box and the attached camera (up to 7.8 lbs / 3.54 kg). However the following criteria are recommended for best performance:

Other recommendations:

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What are the benefits of the outdoor junction box?

The outdoor junction box adds protection, and aids in wire organization for your device.

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How much weight can the outdoor junction box hold?

The outdoor junction box can carry up to 1.19 llbs / 0.54 kg, which includes the weight of any of the compatible devices.

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What are the dimensions of the outdoor junction box?

The dimensions of the outdoor junction box are (W × D × H) 5.27 × 5.25 × 2.05” / 134 × 133.5 × 52 mm.

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Which cameras are compatible with this product?

Please see the Compatibility Chart to find compatible cameras.

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Hikvision NVR 5.0 Professional Installation Guide

Hardware Installation

Software Configuration

Additional Resources

Important Note: The provided steps serve as a general guideline. Specific configurations might differ based on your NVR model. Always refer to the official user manual for detailed instructions and advanced functionalities.

Setting up a Hikvision NVR (Network Video Recorder) involves several steps, including hardware setup, network configuration, and camera configuration. Here’s a detailed guide to help you set up your Hikvision NVR 5.0:

1. Hardware Setup

Step 1: Unbox and Connect Components

Step 2: Connect the NVR to a Monitor

Step 3: Connect the NVR to the Network

Step 4: Connect Cameras to the NVR

Step 5: Power Up the NVR

2. Initial Configuration

Step 1: Boot Up and Log In

Step 2: Set Date and Time

Step 3: Network Settings

3. Adding Cameras

Step 1: Detect and Add Cameras

Step 2: Configure Camera Settings

4. Recording Settings

Step 1: Set Up Recording Schedule

Step 2: Configure Storage Settings

5. Remote Access Setup

Step 1: Enable Hik-Connect

Step 2: Port Forwarding (if necessary)

Step 3: Mobile App Setup

6. Final Steps

Step 1: Test the System

Step 2: Backup Settings

Troubleshooting Tips

This guide should help you set up your Hikvision NVR 5.0 system. For more detailed instructions, refer to the user manual or the Hikvision support website.

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Upgrade your DVR Security System

If you have a camera security system that is wired for coaxial and you cannot run Ethernet, you can connect our Coaxial to Ethernet Converter Kit. This enables upgrading your analog system to IP while still using existing coaxial cabling. The converters are small, lightweight, easy to install, and do not need to be connected to an additional power adapter. There is no need to run new cabling, simply plug the converters in. Send data and power over coax up to 900 m (2,952 ft) reach (performance and supported length are subject to transmission coaxial cable and coupler quality). This is a cost-effective and useful solution for legacy DVR upgrades and future expansion.

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Coaxial to Ethernet Converters

To upgrade your wired system to an NVR with IP security cameras, you will need:

or

Features:

Easily Connect IP Cameras Over Existing Coaxial Cabling

Also Read : How to use Webcam on Surveillance Station on QNAP NAS?.

Installing your Coaxial to Ethernet Converters

Safety Precautions

Please read the following safeguards and warnings carefully before using the product in order to avoid damages or losses:

 WARNING: Do not use power line other than the one specified. Please use it properly. Otherwise, it may cause fire or electric shock.

Installation

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Product Overview & LED Indicators

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Mounting

The Coaxial to Ethernet Converter supports two installation modes: junction box or it can support DIN rail mount.

Note: Supports slide width of 28 mm (1.1”)

For full mounting instructions, please refer to the junction box’s Quick Start Guide on Lorex’s support page.

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Product Specifications

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PoE Power Supply Specifications (RG59 Coaxial Cable)

ePoE switch supply voltage 48V. / RG-59, max. DC resistance < 5 Ω / 100 m (328 ft)

ePoE switch supply voltage 53V. / RG-59, max. DC resistance < 5 Ω / 100 m (328 ft)

4K IP Wired Dome Security Camera with Smart Deterrence: Installation

This article provides instructions on how to install and connect 4K Smart Deterrence IP Dome Camera with Smart Motion Detection Plus (E893DD Series) to the NVR.

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Before Installing

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Installing 4K Smart Deterrence IP Dome Camera

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Connecting 4K Smart Deterrence IP Dome Camera

Connect the cameras and cables to your NVR using one of the following two setup methods.

1. Connect cameras directly to the NVR (recommended)

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to the NVR’s PoE ports. The camera may take a minute to power on after being connected.

Note: A 12V DC power adapter (model#: ACCPWR12V1, not included) is only required if connecting the camera’s Ethernet cable to a router or switch that does not support PoE.

Notes:

2. Connect cameras to a PoE switch or router on your network (not included)

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to a router or switch on your network. See your NVR manual for details on connecting the camera to your NVR using a router or switch.

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Using the RJ45 cable gland (optional)

The pre-attached RJ45 cable gland covers both the camera’s Ethernet connector and the RJ45 plug to provide weather-resistance and protection from dust, dirt and other environmental contaminants.

To use the RJ45 cable gland, twist the RJ45 cable gland barrel securely onto the camera’s Ethernet connector.

Tip: The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape for additional sealing if it will be exposed to precipitation regularly.

Cable extension options

You can extend the Ethernet cable run for your camera up to 300ft (91m). To extend the cable run beyond 300ft (91m), a switch will be required (sold separately). Use an RJ45 coupler or a network switch (not included) to connect male ends of Ethernet cables together. We recommend using UL CMR approved cables available at lorex.com.

4K IP Wired Dome Security Camera with Smart Deterrence: Getting Started

This article provides instructions on how to setup the 4K Smart Deterrence IP Dome Camera with Smart Motion Detection Plus (E893DD Series).

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Important Installation Guidelines

The optimal installation location, including the height and angle of your camera, will depend on the type of detection settings that you want to enable. Since the optimal angle for person and vehicle detection is different from the optimal angle for face detection, you will need to select one approach.

Note: You cannot enable both face detection and person and vehicle detection at the same time.

Based on your detection preference choose between:

1. Optimizing person and vehicle detection accuracy

2. Optimizing face and mask detection accuracy

Note: Facial recording without consent is illegal in certain jurisdictions. Lorex Technology does not assume liability for any use of its product that fails to conform with local laws.

High accuracy Vs. low accuracy face detection

Accuracy will be influenced by lighting conditions and the distance/angle of a person’s face to the camera.

Mask detection

With face detection enabled, you can set the alarm type to detect if a person is not wearing a mask. A person not wearing a mask or improperly wearing a mask will be captured in the face preview sidebar and a notification will be sent through the Lorex App.

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For full instructions on installing and connecting the 4K Smart Deterrence IP Dome Camera to the NVR, visit Installing 4K Smart Deterrence IP Dome Camera.

4K Ultra HD Smart Deterrence IP Camera: Installation Guide

This article provides instructions on how to install and connect 4K Ultra HD Smart Deterrence IP Camera (E893AB Series) to the NVR.

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Before Installing

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Installing 4K Ultra HD Smart Deterrence IP Camera

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Connecting 4K Ultra HD Smart Deterrence IP Camera

Connect the cameras and cables to your NVR using one of the following two setup methods.

1. Connect cameras directly to the NVR (recommended).

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to the NVR’s PoE ports. The camera may take a minute to power on after being connected.

Note: A 12V DC power adapter (model#: ACCPWR12V1, not included) is only required if connecting the camera’s Ethernet cable to a router or switch that does not support PoE.

Notes:

2. Connect cameras to a PoE switch or router on your network (not included).

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to a router or switch on your network. See your NVR manual for details on connecting the camera to your NVR using a router or switch.

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Using the RJ45 cable gland (optional)

The pre-attached RJ45 cable gland covers both the camera’s Ethernet connector and the RJ45 plug to provide weather-resistance and protection from dust, dirt and other environmental contaminants.

To use the RJ45 cable gland, twist the RJ45 cable gland barrel securely onto the camera’s Ethernet connector.

Tip: The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape for additional sealing if it will be exposed to precipitation regularly.

Cable extension options

You can extend the Ethernet cable run for your camera up to 300ft (91m). To extend the cable run beyond 300ft (91m), a switch will be required (sold separately). Use an RJ45 coupler or a network switch (not included) to connect male ends of Ethernet cables together. We recommend using UL CMR approved cables available at lorex.com.

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Step 1

From the Main Menu select Account

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Step 2

Select User ➞ Click on Add User to create a new Username and Password

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Note: You cannot modify the systems defaulted User Names.

Step 3

Create a Username and Password for your new account

Select the permissions you would like the account to access

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Step 4

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If successful, you should now see your new user listed below

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Audio Recording Setup

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From the Main Menu, go to Camera->Encode

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Click the More Settings option

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Click Audio on, Okay and then, Apply

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SCS Pro XVR full installation guide

Read More : Dahua NVR XVR Basic Setup Initial Setup

How to Setup Push Notifications via SCS Pro

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The following guide will apply to the SCS Pro App on the iOS App Store or Google Play Store.

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Start by opening the App. On the Home screen you will tap on the … next to the DVR/NVR you want to enable alerts on.

Then you will tap on Device Details.

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On the Device Details page you will tap on Multi-channel Alarm Subscription.

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Enable the alarm notifications by sliding the switch at the top of the screen.

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Select which type of alert you would like to enable below. This example will show motion detection alerts.

Select the cameras you want to enable Motion Alerts for by tapping on the circle on the right. You can also tap on Select All in the top right if you want to enable alerts for all your cameras. Once you have made your selections tap on the back button on the top left.

Tap on Save at the bottom of the page.

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Changing Camera Names

This guide will assist you with changing the name of the camera in the Live View Display.

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First you will need to access the main menu by right clicking anywhere on the screen. Left click on Main Menu and enter your password. Then click on Camera under settings.

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In the camera settings click on Camera Name on the left .You will see a list of all the camera channels with their default names. Click in the text box next to the camera you want to modify and type with the on screen keyboard.

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For this example we will name the Channel TEST and then click the apply button on the bottom right.

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You should now see the updated channel name on the Live View screen for that camera.

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NOIP DDNS SETUP INSTRUCTIONS

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Step 1

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Go to https://www.noip.com and Sign Up for an account.

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Make sure to Check the box “Create my hostname later” and create your account.

Step 2

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Once your account is created and verified proceed to the Login Page https://www.noip.com/login?ref_url=console

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Login with your account from here.

Step 3

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Once you login you will be greeted by the dashboard, from the top left proceed to Account > Account Info page.

From the Account Info page, you will need to go to username and add a username. See Figure 1 below. This is for your device to login with later.

Once done, the NVR/DVR can be bound to the account and trace the Public IP from your Local Network and send that information to NOIP.

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Figure 1

Step 4

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Once the account info has been configured go to Dynamic DNS > NOIP Hostnames and create a Hostname

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When creating a hostname, you would put in the hostname spot a name or address that is easy to remember. For example, if the hostname is myhost211 and the domain is set to ddns.net when it is created it will look like “myhost211.ddns.net”

See Figure 2

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Figure 2

Step 5

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Once your DDNS is created, you can go into your system’s Main Menu > Network > DDNS page and select NOIP for the DDNS type. Then you would type in your login information to the username and password area of the system and type in the full domain name.

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i.e., Username: (NOIP Username) Password: (NOIP Password) Domain: “YourNOIPDomain.quickddns.com”

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If setup correctly NOIP will Dynamically update the IP as needed on its own. NOIP is a subscription service so if you do not have a subscription you will need to manually re-apply for your DDNS once every month.

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To enable this on older DVR’s pre 2015 you may need to go to Settings > Network > Advance Settings > DDNS and Double click on the setting then Enable it.

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With the DDNS configured on the system you will need to then port forward your router with either the TCP or HTTP ports for your system.

The Default ports that need to be opened for the Blue / Black line systems are TCP 80 for Web and TCP 37777 for the Apps.

You can learn more about Port forwarding on your router here.

How To Set Up Port Forwarding – Port Forward

With the steps above correctly setup your system will be configured to the NOIP Server.

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If you have any questions or issues please contact our Support team at

support@cctvsecuritypros.com or (888-653-2288) ext 3

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How to Reset Password via SCS Pro

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The following guide will apply to the Blue and Black Line recorders.

If using a Blue line NVR, make sure all cameras are connected.

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Start by Right Clicking with your mouse anywhere on the screen. Then select

Main Menu

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If you previously setup a Pattern Login. You will select Forgot Pattern

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On the Login Screen select the Forgot Password option on the right..

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On the Next Page. Please read and select OK at the bottom

This is the Password Reset screen. This screen shows a QR code on the Left that you will scan with your Smartphone or Tablet using the SCS Pro App.

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Once correctly scanned with SCS Pro. The email at the bottom of your screen will receive a Security code to reset your password. Please ignore the Mobile Client QR code on the Right.

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The steps on the next page will be using the SCS pro application on your Smartphone or Tablet

Once you have SCS Pro installed and opened. Click Setting at the bottom right.

Tap on Tool Manager at the middle of the page.

On this page, Select Password Resetting. This will bring up your Camera to scan the QR code. Please allow any permissions for the app.

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You can then Scan the QR code on the Left of your Password Reset screen.

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If scanned correctly, a Security Code will be sent to the email at the bottom of your Password Reset screen. Type the security code in at the bottom and create a new password. If asked to Sync Password with Remote Devices select Yes.

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Any issues please contact us at Support@cctvsecuritypros.com

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SMTP Setup Guide for

Blue/Black Line NVR on Gmail

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Step 1.

Go to https://myaccount.google.com

Navigate to Security > How you Sign in to Google and Enable Two Step Verification.

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Once the 2-Step Verification is Enabled you need to go into your Google Account Security page and Search for App Passwords at the top

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Select a Custom Device from the Right Dropdown Menu

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Once done click Type in a name for the Device and click Generate

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Copy the Generated Password Google gave you and save it somewhere safe.

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You will need the password here for the next step.

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From the system interface you will now navigate to the Main Menu > Network > Email

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Input the following account information as listed in the image below.

Perform a test to confirm you are able to send emails from the SMTP Service.

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You can set up Alarm Event / Trigger Actions for the cameras on their corresponding Alarm

or AI page.

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For Example on the system under Main Menu > Alarm > Motion Detection > More you can enable it to Send Email alerts whenever there is a motion event.

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This can be applied to any screen with the Send Email function.

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With that you should be able to configure your Blue and Black Line system for email alerts. If you have any questions or issues please contact our Support team at support@cctvsecuritypros.com or (888-653-2288) ext 3

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Date & Time Setup

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In order to change the Date and Time you will need to go to Main Menu->System

Inside of System Settings navigate to the General Tab on the Left and Date & Time. Enter in your System Time. You may change the Format of the system time from a 24 Hour clock to a 12 Hour clock if you prefer. You may enter the Daylight Saving Time settings under “DST”.

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Be sure to Save your System Zone and click Apply at the bottom when you are done.

Remote Viewing on Mobile Devices

To access your recorder remotely you must first connect it to your modem or router using an Ethernet cable and power on the recorder.

Go to Main Menu->Setting->Network–TCP/IP and Enable “DHCP” Inside of the Network settings and Save.

*Some models require you to click “Edit or Modify” next to NIC1 to find the DHCP option to enable.

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Make sure DHCP is enabled. Click OK at the bottom.

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Be sure to Save / Apply these settings before moving on.

Navigate to the Main Menu-> Setting -> Network -> P2P (sometimes called Easy4IP) Enable P2P at the top of the menu and select Apply

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Your P2P status will show “Online” now. If P2P shows “Online” you can proceed to the next steps in this guide.

If you are still getting an “Offline” status

You may want to leave this menu up since we will be using the Device SN QR code in the next few steps.

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Downloading SCS Pro on your Mobile Device

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You must use our mobile application SCS Pro on your iOS or Android device. This can be found in the iOS App Store or the Google Play Store. Search for SCS Pro and download our free application.

Launch SCS Pro once it has been downloaded from the App Store or Play Store. Select your Region / Language. Once you are on the Home section of SCS Pro. Click on the + Icon at the top right corner. Select SN/Scan. Scan the Device SN QR code found on the right hand side of your P2P menu on your DVR or NVR. This screen may still be up on your system if you are following this guide. Once the code has been scanned you will see the Device SN appear on your device. Click Next.

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Select DVR/XVR or NVR. Enter a Device Name, your username (admin) and the Password you use to log into your DVR or NVR with. Click Save. The Live View will appear once the device has been saved.

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4.  5.  6.

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Note: If your P2P status shows “Offline” your cameras will not connect. Please make sure your system is connected to a router or modem with Internet service with an Ethernet cable and that DHCP is enabled.

How to Setup Motion Detection Regions

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The following guide will show you how to adjust the Motion Detection Region settings on your system

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Navigate to Main Menu->Alarm

Select Video Detection on the left Column. Then you will select Setting next to Region

on the right hand side

Once you select Setting you will see the camera come up in full screen with Red blocks. At the top of the screen you can adjust the Sensitivity and Threshold of the Motion Detection.

This should be adjusted if you feel the Motion is not recording accurately.

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Sensitivity is how sensitive the motion detection will be. The lower the number the less recording you will get. Recommended range is 40-80.

Threshold is how much motion needs to occur in order to trigger the recording. Adjust this only if you plan on recording larger objects (Cars/trucks) only and would like to filter out smaller objects (People/Animals)

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The areas in Red is where the camera will detect motion. This means the recording will only start when motion occurs in the Red areas. If motion occurs in an area that is not Red, the system will not record that event. You can click and drag with your mouse to make the adjustments.

Once you have created the areas that you would like recorded when motion occurs,

Right Click with your mouse and then select Apply to save the settings.

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Motion Detection Setup

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Your DVR/NVR is setup to record 24/7 right out of the box. There is no need to follow this guide if you would like to continue recording 24/7. If you would like to conserve some of your Hard Drive space please follow the guide below.

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This guide will show you how to set up Motion Detect. Navigate to the following menus, Main Menu → Storage

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Inside of Storage, Click on Schedule on the left column. Now Click on The Gear Icon on the right hand side of Sunday

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Inside of the next menu you want to remove the check box from General and place in next to Motion under Period 1. Be sure to Copy ALL days of the week at the bottom. Press OK once it looks like this below.

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Your Schedule Menu should look like the one below. Be sure to Copy to any Channel you would like set to Motion Detection at the bottom left of the screen. Click Apply.

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We have now successfully setup a Motion Detection Schedule. We now want to make sure Motion Detection is Enabled for each Channel. This can be done by going back to the Main Menu → Alarm

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Inside of the Alarm Settings Click on Video Detection. Make sure to check each Channel number and Click the Enable Check Box. Do this one Channel at a time. NOTE: Do not use the Copy button on this menu!  Apply once all Channels have been enabled.

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Port Forwarding Guide

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Step 1) Make sure you have an Ethernet cable connecting your DVR and your router. Step 2) Enable DHCP mode on your DVR in the Network tab and reboot the system. Step 3) Go back to the Network screen and make note of the IP address.

Step 4) Enter the IP address of the DVR in to your web browser to verify it’s connected with Web Service.

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Step 5) Log in to your router and find the Port Forwarding section, if you are unfamiliar with configuring your router, contact an IT professional.

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Step 6) Forward ports 80/37777 using TCP protocol to the IP address of your DVR (Info and services for port forwarding can be found at www.portforward.com)

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Step 7) Use www.canyouseeme.org to test the ports are open, you should see ‘Success’.

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Step 8) Your public IP address may change so we recommend utilizing a Dynamic DNS service like Quick DDNS or NO-IP.

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PLEASE NOTE: We recommend using Peer-To-Peer (P2P) instead of a port forwarded connection for security and reliability reasons. P2P is available on most CCTVSecurityPros models as of 1/1/16.

Sharing Remote Access / Configuring User Permissions

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This guide will show you how to share remote access to your NVR/DVR and also how to configure User Account permissions.

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First you will need to access the Main Menu by right clicking anywhere on the screen and then left clicking the Main Menu option.

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Once you are logged in, you will select Network under settings.

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In the Network Settings you will select P2P on the left hand side.

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You will find the Serial Number underneath of the QR code labeled Device SN. You can scan this QR code with SCS Pro or DMSS or you can manually enter the Serial Number. If you decide to manually enter the Serial number, keep in mind that no Serial Numbers will use the letter O, it will always be a zero.

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To configure a new user account you will go into the Account Settings on the Main Menu.

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In the Account Settings you will go to the User tab and click Add at the bottom.

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In the Add window you will create the Username, Password, Confirm the Password and then under Permissions you can customize what settings and cameras the User has access to.

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Hikvision ‘How To’ Tutorials

Here you can find all of the Hikvision-related ‘How-To’ Tutorials that the team at use-IP have created

How Do I Configure the Camera’s Onscreen Display Text?

All Hikvision users will have seen that when you first log in to a camera the live view will have overlayed text stating the date & time and the default name of the camera “IPcamera 01”, depending on your requirements you may want to change some or all of this overlay text and below is the instruction for how to do that.

Method 1 – In a Web Browser

Log in to the camera and go to Configuration > Image > OSD Settings
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Below we will take you through each of the above settings and what they do:

Character Set – This lets you select the characters/language the OSD settings use, by default all UK stock will come with this set as GBK for English characters but if you are a European customer and you want to enter special characters from your particular language (e.g. é, ü, ç, etc…) you can switch it to EUC-KR to access those characters (do this will require the camera to reboot).

Display Name / Date / Week – These tick boxes let you show/hide the camera name (Display Name), the current date (Display Date), and the day of the week (Display Week)

Camera Name – This box lets you set the displayed name of the camera, it will also change the name of the camera shown in the System menu and if added to an NVR it will change the name shown in the live view camera list and the Camera Management list.

Time Format – This dropdown lets you select how the time appears in your live view, either 24-hour format (00:00 – 23:00) or 12-hour format (00:00 – 12:00)

Date Format – This dropdown lets you select how the day, month, and year are displayed. Your options are DD/MM/YYYY (UK format), MM/DD/YYYY (US format), and YYYY/MM/DD (Chinese/International Standard format). You also have the option of separating the day, month, and year with either a “–” or a “/“.

Text OverLay – On most cameras, you should have the option to add up to 4 additional text overlays to the live view. You can use all of them or none of them depending on your requirements.

Display Mode – This dropdown lets you choose how the text behaves on screen, by default it will usually be set to Not Transparent & Not Flashing which means the text will obscure objects/people behind it and it will be onscreen all the time. You have the option to change it to one of the following – Transparent & Flashing / Transparent & Not Flashing / Not Transparent & Flashing – When set to transparent the text will become semi-transparent so that you can see objects/people behind the text and if set to flashing the text will flash on & off screen every few seconds (there are no controls for the flashing duration).

OSD Size – Technically this setting should adjust the size of the OSD text but we’ve found that when changing it there was little change to the text and so we would just stick to the default Auto option because this will allow the text size to adapt based on where you are viewing the live image (e.g. whether a small phone screen or a large TV).

Font Color – This dropdown lets you select the colour used by the OSD text, by default the camera will use Black&White Self-adaptive which means the text colour will automatically switch between black & white based on what is behind the text (e.g. if a person walks through the text) and for high-security sites, this can be an important feature for using the footage in court because the adaptive text shows that the image/text has not been manipulated in post. If the scenario requires it you can select Custom which will allow you to pick the text colour from a standard colour table.

Alignment – Again like OSD size this setting doesn’t appear to have a huge impact so we would just leave it as the default Custom and you can adjust the positioning/alignment of the OSD text by dragging the red boxes around the live view window above (these red boxes are only for adjusting the text position and will not appear on the actual live view image).

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Hikvision Full installation guide

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Read More : How To basic setup of Hikvision NVR

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Method 2 – Via the NVRs GUI

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You can access similar OSD settings from the NVR by going to Camera > Display and selecting the camera you want to configure.

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Although, as you can see from the above screenshot you won’t get all the settings that can be found by logging into the cameras directly.

How do I set up ‘Rotate Mode’ on my Hikvision IP camera for the best picture in narrow scenes?

Corridor mode is a really useful feature available on many different CCTV cameras that can be utilised to effectively monitor a space that is more vertical, rather than horizontal, in shape. These types or areas include hallways, pathways, staircases, shopping aisles, tunnels and roads. When installing and viewing a CCTV camera, you want the image frame to include as much of the area of interest, while cutting out as much of the redundant areas, like the walls and ceiling, as possible.

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Corridor mode allows you to rotate the camera’s lens and the video image 90 degrees so that it’s in a portrait, rather than a landscape format. As a result, you can use the camera to really focus on those areas of interest of within in your frame changing the image’s aspect ratio from 16:9 to 9:16 to suit narrow monitoring settings. The image below is taken from a camera making use of this function and illustrates the differences between the corridor and standard settings:
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This guide will show you how to utilise corridor mode on Hikvision’s three most popular camera types: domes, turrets, and bullets. I will cover how to activate this useful setting in iVMS-4200, a browser, and locally through your NVR’s GUI so that, irrespective of your setup, this guide should be of help.

Part 1: How do I activate the corridor mode function in my camera’s settings?

We suggest getting your camera set up on your network and activating corridor mode in its settings before you try to rotate and position the lens. This way, you can use the live video stream, in the correct aspect ratio, to point the lens in your optimum direction. Positioning the lens often involved a bit of trial and error to get the best result specific to your space.

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Note – For the G2 AcuSense models, you will need to connect to the camera directly in a web browser and change the “VCA Resource” to Monitoring Mode by navigating to:​

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Configuration → System→ System Settings → VCA Resource​

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Please note that this will disable most of the smart event options, leaving only Scene Change Detection available to use. ​

Locally (via a monitor connected to an NVR):

If your camera is connected to an NVR, then you can easily configure corridor mode in the setting through the NVR’s GUI menu. Just Navigate to:

Menu > Camera > Image

Pick your camera from the top drop-down box beside Camera and then select “Clockwise 270 degrees” in the Enable Image Rotation box

Then, just click Apply

Through iVMS-4200:

If you’re not using an NVR, or don’t have easy access to your NVR’s GUI, then an option is to use iVMS-4200 to set up corridor mode by accessing the camera directly.

To do this, first, you’ll need to navigate to:

Menu > Device Management

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Find your camera in the device list. If accessing a camera connected to an NVR, you’ll need to open your NVR within the Group section of the Device Management screen and then the particular camera within the NVR’s device list.

Click Configure (the small cog) on your camera.

If your camera isn’t connected to an NVR, then open Basic Settings, if it is then open Advanced Function.

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In the popup window, open the Image tab in the sidebar. You should then see either a tick-box or drop-down that allows you to turn on Rotate, tick or select ON in the applicable box or drop-down and then Save. The camera view should now have been rotated.
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In a web browser:

The other method commonly used to access cameras and NVRs is through a web browser. You will only be able to configure the image rotation settings for a remote camera. The image for cameras connected directly to an NVR cannot be rotated in this menu due to the restricted access to the camera’s settings.

To access your camera in a browser, simply input its IP address into the browser’s address bar and hit enter. You’ll be taken to a login screen, here you’ll need to fill out the username and password combination you created for the camera when you first set it up. If correct, you should be taken to a page displaying the camera’s live video stream.

The process of rotating the camera’s image is relatively similar to that in iVMS-4200, just go to:

Configuration > Image > Video Adjustment > Rotate > On

The setting should be automatically saved, you’ll see a popup in the bottom-right corner of your window confirming this. That’s it!

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Part 2: How do I position and rotate my camera’s lens correctly?

Rotating the camera’s image through its settings will rotate the image 270 degrees. To rotate the final video stream to the desired 180 degrees, you will manually need to turn the camera’s lens 90 degrees in the opposite direction as compensation. The entire process allows the rotated image to properly fit a 9:16 portrait aspect ratio. You’ll need to follow the below steps in order to rotate the camera’s lens.

For Domes / Mini Domes:

Domes and mini domes are the fiddliest type of camera to move and rotate the lens on. You can do this with the camera either installed or taken down. You’ll need to take the outer casing off the dome first to allow you to move the lens inside.

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Then, loosen the locking screw located to the right of the lens rotate to allow you to move the lens and bracket. Now twist the lens bracket (the bit that can turn surrounding the lens, see the picture below) 90 degrees anti-clockwise, so that the gap in it is in the 3 o’clock position. You should see the “90” marker in the middle of the gap once in this position.

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Now twist the lens (see the picture below) 90 degrees anti-clockwise, holding the lens bracket in place while doing this helps, so the “90” marker is at 12 o’clock and the “0” marker is in the 3 o’clock position. It may take a bit of wiggling and feel unnatural but the lens will move to this position, you won’t break anything!

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Finally, rotate the lens bracket 90 degrees clockwise so that the gap is at 6 o’clock, and then move the lens so that is fits into this gap, so it looks like the picture below. This next stage takes a bit of trial and error on your part to get your desired camera view.

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You’ll need to fiddle around with the lens while looking at the camera’s live stream to ensure it is straight and something you’re happy with. Viewing your stream through iVMS-4200 or Hik-Connect is best as you can look at the image and remotely while fiddling with the lens position at the same time.

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For Turrets:

Rotating the lens on a turret camera is a slightly more straightforward process. First, you’ll need to remove the trim ring (shown in the picture below) by twisting it anti-clockwise and lifting it off the base of the camera.

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This should expose the locking screw, you’ll need to loosen this using a Phillips-head screwdriver enough for Turret’s ball to be rotated. You shouldn’t need to take the screw out entirely. All these parts are labeled in the picture below. The “UP” marker on the ball indicates the top of the camera.

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You’ll now need to rotate the ball 90 degrees anti-clockwise so that this marker moved from the 12 o’clock to 9 o’clock position. Now, tighten the locking screw back up and replace the trim ring to its original position. The lens should now be appropriately rotated.

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For Bullets and Mini Bullets:

The camera models that allow for the easiest rotation of their lenses are bullets and mini bullets.

It is important to note that the sun shield on these cameras cannot be moved to be above the lens when rotated, which presents a drawback so using them for corridor mode.

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The sun shield will sit to the side of the rotating lens in this case so you’ll need to make sure that you shelter the camera somewhat (such as under the eaves of a roof) if setting a bullet or mini bullet for corridor mode.

Mini bullets have a locking nut (shown below) at the end of their base which will allow you to rotate the camera when loosened. Larger bullets will require you to loosen the locking screw, which is the screw furthest to the right of the base if looking at them (shown below).

Once you’ve loosened the locking screw/nut as appropriate, rotate the main body of the camera 90 degrees anti-clockwise, so that the sun shield is in the 9 o’clock position. This will rotate the lens. Once you’ve done this, tighten the screw or nut again to secure the camera in its newly rotated position.

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Part 3: How do I change the layout of my camera streams to accommodate for corridor mode?

Once your camera is all set up in corridor mode, you’ll want to be able to adjust the way that you view the grouped cameras to avoid the camera’s live stream being reduced in size to fit the standardised landscape 16:9 frame. This is easily done by simply merging two of the landscape frames to make a portrait, 9:16 frame to which you can dedicate your camera.

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This custom view layout can be set up in an NVRs local GUI and in iVMS-4200. Please see the guides below for an explanation on how to customise your stream layout to accommodate corridor mode.

In iVMS-4200:

Click on the small icon made up of several small boxes at the bottom of your Main View screen in the program, this should bring up the window division page. Click Add to create a Custom Window Division.

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In the Add Custom Window Division popup, set the name and dimensions of your new stream layout as desired.

Now, click and drag your mouse over the two frames you want to merge to select them both. Once they’ve both been highlighted by a surrounding red box, click Joint to merge them. Now click Save.

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Once back in the Main View, click on the Window Division icon in the bottom right-hand corner again and select your new custom layout from the list. Your new stream layout should load ready for you to assign the individual cameras to.
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Locally through your NVR’s GUI:

Please Note – This option is only available on NVRs that are running Version 4 firmware. There is not currently an option to customise your stream layout on K-Series recorders. If you’re running Version 3 firmware then your only option is to configure your layout as per above in iVMS-4200.

It’s also useful to be able to customise the stream layout as viewed directly from your NVR’s GUI as this is many people’s preferred method for observing and configuring their camera feeds.

To do this, firstly, you’ll need to navigate to:

Configuration > Live View > View > Set Custom Layout (small cog in bottom-left hand corner)
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In the Custom Layout Configuration popup, set the name and dimensions of your new stream layout as desired. Now, click and drag your mouse over the two frames you’re going to merge and click the Joint button in the top toolbar, followed by Save.
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Once back in the Live View, click on the Split button in the bottom-right hand corner of your screen. Then, select your new custom layout from the Custom Layout list that appears to load your new stream layout. You can then add the camera streams to each frame as appropriate.
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You should now be up and running with corridor mode set up properly on your camera! Feel free to start a new thread or comment below with any other questions or suggestions. Thanks for reading!

How Do You Setup Event Pre & Post Recording for a Hikvision Camera?

To Adjust the smart event pre-record and post-record you need to follow these steps:

1) Log in to the NVR/Camera

2) Go to Configuration > Storage > Schedule Setting > Record Schedule

3) Click the ‘Advanced’ button at the top right of the record schedule
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4) Select the duration you want from the pre/post record dropdowns and click OK
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One thing to be aware of with event pre/post-recording is what Hikvision call a Buffer Zone. The buffer zone is simply a bracket of footage around the current moment in time that is continually recording/erasing, this buffer zone allows you to record only by event but still have access to footage before and after the trigger event without having continuous recording enabled.

The issue is that the buffer zone is limited to around 2-4MB of storage and so the higher your resolution and stream settings the larger the files sizes are and thus the maximum duration of the buffer you can use is limited.

So basically an 8MP camera will not be able to have as long pre/post recording durations as a lower-spec 4MP or 2MP model. (unless you reduce the resolution/stream settings of the 8MP camera)

We recommend that to get the longest duration possible from your pre/post recording you should set them to the not limited option to use the full 2-4MB buffer capacity.

(One other thing to be aware of, there is no advantage or disadvantage for pre/post recording when using an NVR. Although the NVR is managing the event recording, each channel on the NVR is still set to the same 2-4MB buffer, the same as the individual cameras. So you would not get more pre/post recording capacity with 1x 8MP than you would with 8 x 8MP cameras on an NVR.)

How do I stop my Hikvision NVR from beeping?

If a Hikvision NVR notices what it deems to be a critical error, or “exception”, it will make a constant beeping sound to draw your attention to this.

These exceptions can occur when:
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• A hard drive has not been installed or properly formatted

• There is an error with the hard drive, it has been damaged, or the cameras are just not recording properly

• A hard drive has been filled and not set to overwrite

• There is an IP conflict, preventing the NVR from operating properly

• The NVR detects an illegal login

• The NVR loses its network connection

Of course, ignoring these exceptions are not recommended. However, you can disable the beeping while you address whatever the issue is by following the steps below.
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Step 1:​

Connect to your NVR in a web browser by using its IP address and logging in.​

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Step 2:​

Check what the exception that is causing the beeping is in the NVR’s logs. To find these, go to:​

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Configuration → System → Maintenance → Log​

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Set the log search so that the “Major Type” is “Exception”, with the start and end time covering a period when the beeping has occurred.​

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For example, you can see that it is an IP address conflict causing it in this case.​

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Note – Camera disconnections will not cause the NVR to beep. ​

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Step 3:​

Go to:​

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Configuration → Event → Basic Event → Exception​

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Find the “exception type” identified in step 2 in the dropdown on this page.​

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Step 4:​

Select the exception shown in your logs from the dropdown.​

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You will see that “Buzzer” is ticked as a “Normal Linkage” action, which is what is causing the NVR to beep.​

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Step 5:​

Untick this, click “Save”, and the beeping should stop.​

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My Hikvision NVR has both HDMI & VGA connections, can I connect two monitors to my NVR?

This question gets asked a lot and we have always assumed that as the larger Pro NVRs (9600 Series) have 2 x VGA & 2 x HDMI that they were the only models that would support any kind of multi-screen setup.

Today we did some tests with a selection of demo NVRs we have in our office to see if it was possible to connect two monitors to an NVR that only had 1 x VGA & 1 x HDMI, below are our findings from testing K-series & I-series NVRs

K-series (DS-7604NI-K1-4P(B) / DS-7608NI-K2-8P / DS-7616NI-K2-16P / DS-7716NI-K4-16P / DS-7732NI-K4-16P)

When we connected a monitor to both the VGA & HDMI of a 7604 4-channel NVR we were able to see the usual K-series GUI on both screens at the same time, but with the older K-series GUI when viewing on two monitors your actions will be synchronised (e.g. when you move the mouse on one screen the mouse will do the same movement on the 2nd screen, and this is the same for any action whether it’s opening menus and selecting individual live streams).

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So the main disadvantage of this is that you can’t have different live views streaming on each monitor, both monitors will show exactly the same thing and the only difference will be that one will be a VGA quality. The advantage of these synchronised displays is if you have a setup with say a large wall-mounted monitor and a smaller desktop monitor,

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you can have the HDMI output to the big screen while you operate from a smaller VGA screen, this kind of setup would be useful for any situation where you need to demonstrate a feature of the NVR or play back footage in real-time to a large group of people.

I-series (DS-7608NI-I2-8P / DS-7616NI-I2-16P / DS-7716NI-I4-16P /DS-7632NI-I4-16P / DS-7732NI-I4-16P)

We have a 7716-I NVR as part of our demo system in the office and when we connected two monitors to the VGA & HDMI connections on the back we got the live streams displayed on both monitors just like we did with the K-series NVR. The difference with the I-series NVRs is that they use the latest 4.0 GUI, and on the live view page of this new interface you will find an icon in the bottom right

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of the screen labelled ‘AUX Monitor’ (see image below), clicking this icon allows for you to switch control between the HDMI & VGA screens and allows you to move through the NVR menus on one screen whilst keeping the cameras streaming on the 2nd screen.
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Now that you have the ability to switch between and control multiple screens you would obviously want to be able to set each screen up with their own camera stream layouts, to do this simply go to the System page (cog icon at the top of the 4.0 GUI) and then click the Live View tab and select the view page from the dropdown options. On this page you can switch between the HDMI & VGA screen and set the camera stream layout for each monitor (see image below).

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There are limitations to how you can set the layouts, you can set the same camera to appear on both screens in the same place or in different positions and you can also spread all 16/32 cameras out across

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the 2 screens, the main thing you can’t do is have a camera appear in different positions when using different live view layouts on the same screen (e.g. if you put camera 1 in the top left position for the 2*2 layout it will also appear in this top left position when you switch to the 3*3 layout).
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9600 Series, Deep in mind, and Other NVR models

We don’t tend to get hands-on with these larger, top of the range NVRs but as you will see from the product pages and datasheets for these models a lot of them have 2 x VGA & 2 x HDMI connections. We assume that the 2 x connections on these models takes the multi-screen setup one step further by allowing you to seamlessly

move your mouse between screens (like you can with a 2 screen setup on a PC), thus allowing you to adjust each screens layout with ease and see all your camera streams in full quality via HDMI connection on both screens. (be aware that you will only see the full resolution stream of each camera when you select to view main-stream)

If anyone out there on the forum has had experience using two monitors with a 9600 Series NVR (or any other top of the range NVR with dual VGA/HDMI ports) then please share any information you have in this thread.

How do I set my Hikvision ColorVu camera’s built-in light to turn on during event periods?

We’re often asked if a ColorVu camera’s built-in supplementary white light can be programmed to turn on during VCA event trigger periods, such as during instances of motion detection, intrusion detection, or line crossing detection.

After testing, we can confirm that this is now possible on all 2nd Generation ColorVu cameras (any with a ‘G2’ in the part number) and works reliably.

In effect, it means the light on the camera can be used like a PIR floodlight, but with more control over a number of variables. Notably, trigger object type (human, vehicle, or both), the motion detection area, and direction of trigger object movement.

Please see the below steps for instructions on doing this.
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Step 1:​

Connect to your camera directly in a web browser, even if it is recording to an NVR.​

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If your camera is connected to your local network, just use its local IP address to do this.​

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If it is directly connected to your NVR’s PoE ports, then you will need to use the virtual host feature to connect to the camera via your NVR’s Camera Management page.​

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Step 2:​

If you have a ColorVu camera from the G3 platform, then make sure you have installed the firmware, version 5.5.800 (build 210628), or later.​

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If you have one of the G5 models (indicated by a ‘C’ at the end of the part number), install version 5.7.2 (build 211228).​

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You can also check your camera’s platform when connected to it in a web browser by going to:​

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Configuration → System→ System Settings → Basic Information​

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The platform will then be indicated by either a “G3” or “G5” in the “Firmware Version Property” box:​

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Note – Please see this guide for instructions on how to check and update the firmware on your camera.​

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Step 3:​

Once you’ve logged in, navigate to:​

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Configuration → Event → Basic Event (for motion detection) / Smart Event (all smart event options support this) → Select your preferred event type​

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Step 4:​

Enable and set your event up in the Area Settings and Arming Schedule pages, this guide explains how to set up motion detection, line crossing, and intrusion detection.​

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Step 5:​

Navigate to the “Linkage Method” page, tick the “White Light” box, and set how long that you want it to remain on for on event triggers (in seconds) in the “Duration” box.​

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Click “Save” once this is done so the settings are kept.​

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How do I use a Hikvision NVR’s “Virtual Host” feature?

One of the most successful selling points of a Hikvision NVR to many small-setup customers is the “Plug and Play” functionality that simplifies the setup process of their surveillance system.

However, plugging a camera directly into a port on the NVR, unfortunately, does not allow you to access the camera via its own internal LAN IP using a browser due to it being on the NVRs internal network, and this can significantly reduce the number of configuration options you have access to.

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The NVR does allow you to configure many options for each connected camera, but some essential features are only accessible via connecting to the camera itself (such as audio codec options). This was of course a big problem previously.

With the advent of newer firmware and models of NVR, Hikvision has introduced a feature called Virtual Host. Activating this feature turns your NVR into a “host” for the cameras allowing you to connect to them via a browser. Essentially, the NVR forwards all traffic received from your browser to the appropriate camera you’re trying to connect to, eliminating the biggest problem of plug and play functionality.
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Step 1:​

First of all, access your NVR via a web browser. If you do not know the LAN IP of your NVR, download Hikvision’s tool SADP tool, which scans your network for any Hikvision devices that are connected and allow you to see and change their network settings, including the IP address.​

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Download SADP for Windows ​

Download SADP for MacOS​

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Step 2:​

Once you’ve logged in, navigate to: ​

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Configuration → System → Camera Management​

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This screen displays all the connected cameras on your NVR. Notice that the final column labelled “Connect” is currently empty. We’ll be coming back here in a moment.​

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Step 3: ​

Now, navigate to:​

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Network → Advanced Settings → Other ​

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Turn on the Enable Virtual Host option.​

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Note – Your NVR will reboot when you click “Save”.​

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Step 4:​

Now, navigate back to the Camera Management window from earlier. You’ll notice that the previously empty connect tab now features links for each camera currently connected to your NVR.​

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Step 5:​

Click on any of these links to access the respective camera via your web browser:​

That’s it, you’re done!

This should be useful when you want to access options on your camera that your NVR doesn’t feature. If you have any further questions feel free to ask, we’re happy to help.

Why am I not able to tilt my Hikvision PTZ camera upwards?

Hikvision PTZ cameras are not usually set by default to have their full range of movement enabled. This often means that cameras that are advertised as being able to tilt upwards are not able to do so straight out of the box, as this needs to be enabled in the camera’s settings.

You can check the movement range available on your camera in the PTZ section of its datasheet. Below is an example of this range shown for the DS-2DE5425IW-AE (S5):
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0˚ tilt refers to the camera being in its home position, where it running parallel to the ground beneath and looking straight out at the scene.​

Any negative figure (e.g. -15˚) here refers to the angle that it can tilt to upwards of the 0˚ position.​

Any positive figure (e.g. 90˚) refers to how the angle of tilt available below this 0˚ position.​

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Cameras with “auto flip” will rotate 180˚ and then flip their image when it reaches its full 90˚ downwards tilt, which will give the illusion of you having a full 180˚ (or more) range when you try to continue to tilt beyond this 90˚ position.​

To change the movement range currently set on the PTZ, you will need to connect to the camera directly in a web browser.
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NB – If your camera is directly connected to an NVR’s network ports, then you will need to use the Virtual Host feature to access the camera’s backend. If it is connected to your local network, then you can just browse for its IP address to do this. ​

Then, go to:
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Configuration > PTZ > Basic Settings > Max. Tilt Angle​

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You should have some different options in this dropdown, depending on the maximum tilt range of your camera. If you want to enable the complete range of movement, then select the option with the largest range between the two figures (in this case, “-15 – 90˚”).​

Once you have chosen an option that you’re happy with, make sure to click “save” at the bottom of the page so that these changes are updated on the camera.

How do you Shutdown a Hikvision NVR?

This is a common question by Hikvision users so we thought we would create a short forum post to give a clear answer on the possible ways to shutdown an NVR.

Direct Monitor Access
If you are accessing your NVR from an HDMI/VGA monitor then it is possible to shutdown the NVR from within the menus, depending on the NVR model the menus and shutdown process is slightly different as you will see from the below explanations:

I-series (76xxNI-I2 / 77xxNI-I4 / 96xxNI-I8 / 96xxNI-I16) & K-series (7604NI-K1/4P(B) / 76xxNI-K2 / 77xxNI-K4) NVRs – In the top right corner of the live view you will see a power icon which if you hover over will bring up text that says either ‘Power’ or ‘Power Off’, click the icon and a pop-up menu will appear with 3 options, one of which will be shutdown.

Click shutdown and a box will appear saying ‘shutting down…’ and then after 20-30 seconds, new text will appear asking you to switch the NVR off at the back to complete the shutdown.

(Above is for I-series and K-series NVRs that are running 4.0 GUI and EUI GUI respectively, if your NVRs are running older firmware and not using the latest user interface you will need to follow the below instructions)

7604NI-K1, E-series (76xxNI-E1 / 76xxNI-E2 / 77xxNI-E4), SE-series, and other older generation NVRs – Right-click the live view page and select the main menu from the dropdown, one of the menu options should be clearly labelled ‘Shutdown’ which when clicked should bring up the same 3 options as mentioned above.

Click ‘Shutdown’ and a window should appear with the text ‘shutting down…’ and roughly 20-30 seconds later new text will appear asking you to switch the NVR off at the back to complete the shutdown.

Browser Access
if you are accessing the NVR primarily from a browser then your only option for shutting the NVR down is to simply flick the switch on the back of the NVR because the browser menus do not include a button to shut the NVR down like you can with the direct monitor.

How do I know if the lens on my Hikvison mini dome is orientated correctly?

It’s easy to install your Hikvision mini dome only to turn it on and find that the image is upside down. If you’re not familiar with Hikvision cameras, adjusting the lens and settings can be confusing. This post will explain the two different ways that you can rotate your camera’s image by:
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1.Manually rotating the lens itself.

2.Rotating the cameras image 180° in the image settings.

Part 1: How do I orientate my camera’s lens manually?
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1.Remove the mini dome’s cover by loosening the screws surrounding the glass dome, shown in the image below:

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2.You should now be seeing something like the image below. Loosen the locking screw to the right of the lens, and then the lens bracket which locks the orientation of the lens in place. The lens is effectively attached to the camera body via a ball and socket joint, so this can be orientated however you like.

Part 2 of this guide explains rotating the lens in more detail, as well as how to rotate the lens on the turret and bullet styles of camera – How-to: How do I set up Corridor Mode on my Hikvision Turret, Bullet or Mini Dome IP CCTV camera?

NB – This image shows a camera with the lens rotated 180°, you’ll actually need this 90° marker to be in the 3 o’clock position, and the 180° marker pointing towards the bottom of the unit.

Hata! Dosya adı belirtilmemiş.

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3.The lens should be positioned like the one shown in the below image. The small line marker located directly parallel to the 180° marker signifies the top of the lens. So, this needs to be pointing up, towards the top of your scene. This will orientate the camera’s view correctly. You should also make sure that the lens bracket is repositioned correctly so that the thicker part surrounds the top half of the lens.

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4.Now, tighten the locking screws and fasten the dome cover back in place, making sure the cover screws are tight to prevent water ingress into the camera. It’s always worth checking your camera stream before doing this to make sure that the camera view is orientated as you like.

For a guide on installing you Hikvision IP camera correctly to ensure it is properly waterproofed, please see this guide – Please Read: IMPORTANT – Installing Hikvision IP Cameras Correctly

Part 2: How do I orientate my Hikvision camera’s view through its settings?
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1.Log into your camera’s web browser interface (not your NVR’s), by entering its IP address into the browser’s address bar. This will only work for cameras that are on the same LAN as your PC. If the camera is directly connected your NVR’s PoE ports, then you will need to use the NVR’s ‘VIrtual Host’ feature to access the camera’s own browser view, which gives you access to a wider range of settings.

NB – It is recommended that you use Internet Explorer if possible. If you are a macOS user, the best web browsers for this seem to be Google Chrome or Apple’s Safari. You might need to install Hikvison’s macOS Web Plugin as well.

2.When you have access to the cameras in a web browser, go to:

Configuration > Image > DIsplay Settings > Video Adjustment

The different options are will adjust your image as described below:

Left/Right: The image will be flipped horizontally, so it appears as a typical mirrored image.
Up/Down: The image will be flipped vertically, which will still show a mirrored image of the default view as you are not actually ‘rotating’ the image 180°
Center: This will be the option that you need to select to rotate the image 180°, which will show the same view as physically rotating the lens would.

If you only need to rotate the image 90°, then setting the Rotate option to ON will do this, as shown below.

To rotate your view 270°, set the Mirror dropdown to Center, and then set Rotate to ON.
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Thanks for reading – hopefully, this will prove helpful to some of you in the future! As always, please feel free to post any questions or feedback that you have below or by creating a new thread.

Hikvision Password Reset Options – 4 Ways the User can reset their Passwords

The new video from Hikvision (linked below) takes you through the 4 password reset options that the user can do themselves, these are:

1. Reset Password by reserved email
2. Reset Password via Hik-Connect App
3. Reset Password via Security Questions
4. Reset Password via GUID File

IMPORTANT: Not all of the above options will be available on all Hikvision products, also be aware that all the above options do require some level of pre-configuration to use them so if you have done none of the setups explained in the video you will have to follow the traditional reset file method as described here (remember though that we at use-IP will only reset passwords of our own customers)

How to Set up the Hikvision 2nd Generation Modular Intercom

We get asked a lot of questions by people looking to buy or who have already bought Hikvision’s 2nd Gen modular Intercom solution and for a long time, we have had to take the majority of those questions to Hikvision Support as we just don’t have enough hands-on experience with the intercom solution to answer them confidently.

Now we have finally found time to get a demo intercom system set up, test some of the features, and give you a guide of how to get a basic intercom solution up and running.

The below guide will initially** be split into 3 key sections with multiple sub-sections:

Single Module Setup (Video Intercom Module)
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• Setting up the Video Intercom Module

• Setting up the Indoor Station

Three Module Setup (Video, Indicator, Keypad)
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• Sub Modules & Dip Switches

• Setting Room Numbers & Unlock Codes

Six Module Setup (above + Display, RFID, nametag)
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• Nametag & Display Modules

• Card Reader Module

The reason we have decided to cover it this way is that the modular nature of the solution means there are too many variations to cover specifically, so instead we will cover the details of the 3 most common setups and once you know the basics of all 3 any combination of modules should be achievable.

(**IMPORTANT – This will be a continual work-in-progress thread and we will add new posts with explanations of new features & settings as we test the intercom further and learn things from customers & Hikvision Support, this initial post will basically be a contents page for the entire thread)

Will the smart tracking feature on a Hikvision PTZ camera allow it to zoom in to its maximum zoom ratio automatically?

We’re frequently asked if Hikvision PTZ cameras will automatically zoom in to their maximum ratio when they are automatically tracking a target. After talking to Hikvision, we found out that you’ll need to do the following to enable the camera to do this:

On the camera’s menu (via a web browser) navigate to:

Configuration > PTZ > Smart Tracking

Here, set the Zoom Ratio to its maximum value, which will then allow the camera to automatically zoom to this maximum ratio.

Do It Youself – How To Silence a HikVision DS-7608NXI-I2/4S AcuSense NVR

Hi Guys,

I’m new to business here, but have made a video tutorial to decrease fan noise on my AcuSense 7608-NXI-i2-4S device. Maybe this helps others as internal construction of many NVRs from HikVision seems to be almost the same.

I also have some questions towards the community.
1. What is my latest firmware available for my NVR?
It is an AcuSense 7608NXI-i2-4s, but as I see it is not a full i-series device.
i-series are up to 4.22, but mine seems to be different. Can I use firmware here or not: Firmware – Latest HikVision Firmware for I-Series NVRs – V4.22.005

2. Scene change detection+alarm seems to be problematic. My cameras are AcuSense 2086G2 Bullet, but they do only detect scene change when going completely dark scene to normal recording scene. If I let them record a normal scene situation and then simulate a camera removal from wall situation – camera does not trigger a scene change event.

How to update the Hik-Connect App on your Android phone using Hikvision’s App Store

The method for updating the Hik-Connect App on Android devices has recently changed to mean that users can no longer update via Google’s Play Store. To use Version 4.1.0 of the app Android users now need to access Hikvision’s own App Store and update via the .apk file which is downloadable from there. The reasons for this change have been discussed in this post, as well as our thoughts on the situation.

This simple tutorial has been put together to walk you through this new method for updating in 5 easy steps, so that you can ensure you install the latest version of the Hik-Connect app is installed properly on your Android device.

Step 1:
Open Hik-Connect if you have it already installed, and press the Upgrade Now button in the popup. If you don’t have the app installed or do not get this popup upon opening the act, this link to the Hikvision App Store will take you to the update file.

You need to make sure you open this page on the Android device that you wish to install the updated software on, as this will be the device that the update file is saved to! In the App store, make sure Android is selected in the top-left hand corner and then select Download beneath Hik-Connect to get the .apk update file.
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Step 2:
Press Download when the prompt to do so appears at the bottom of your screen. Don’t worry, this is a safe and secure link!
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Step 3
Select Install when the prompt to do so appears at the bottom of the screen.
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Step 4
The installation will begin, wait for the progress bar to complete… Go and put the kettle on!
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Step 5
If you get the same screen as the one below, then you’re all done. You should now have the latest version (V4) of Hik-Connect installed on your device. You can either press Open to launch the app, or Done to return back to whatever you were previously doing. If your screen doesn’t say App installed with a tick above, then you’ll need to repeat steps 1-4 again!
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How do I set up an alarm to work with an external device on my Hikvision NVR?

We often have customers ask us “how do I get my new NVR to work with an existing alarm system I already have installed” or “how do I connect something to the IN/OUT ports of my NVR?” Indeed, for such an important feature for the NVR’s to have, it is not the most straightforward to get set up with.

We thought it would therefore be useful to put together this guide to walk you through how to configure the alarm function, either through locally through your NVR and monitor, or through Hikvision’s iVMS-4200 software, in 10 easy minutes.

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Contents:

Part 1: How to wire my alarm system into my NVR’s alarm input and output ports?

Part 2: How do I configure the alarm function settings of my NVR locally via a monitor?

Part 3: How do I configure the alarm function settings of my NVR remotely via iVMS-4200?​

Part 1: How to wire my alarm system into my NVR’s alarm input and output ports?

As daunting as it may seem when you look at the multiple different alarm ports in the back of your NVR, this part is simple enough once you know what you’re doing. If you’re struggling to find you alarm IN/OUT ports, they are the block of green connections which should be labeled as “ALARM IN/OUT” on the device.

The number of connections will vary here depending on the size of your NVR, the picture shown is of a smaller Hikvision DS-7608NI-K2-8P 8 Channel NVR. Larger NVRs will have more of each connection, but nonetheless, the process is the same.

Firstly, make sure you can locate the NVR’s “ALARM IN ” and “ALARM OUT ” ports, with their corresponding “Ground/G” ports. If you’re connecting a device to trigger your NVR cameras with an external event (e.g. a smoke alarm, PIR senor etc) then you’ll need to run the wires from the device into one of the input ports and its corresponding ground port.

If you’re connecting a device to be triggered by a smart event set up on your NVR (e.g. a siren or warning light), then connect the wires to the output port and corresponding ground port. All the ports are marked up in the picture below but should also be clearly labelled on your unit.
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Part 2: How do I configure the alarm function settings of my NVR locally via a monitor?

Now that all the necessary connections are made, you’ll need to set up your NVR’s alarm function for it to alert the alarm system that you’re connecting to it.

Firstly, I’ll show you how to do this locally. You’ll need to boot up the NVR, once in the menu, navigate to:

Menu > Configuration > Network > General

Here, you’ll need to insert your network’s IPv4 address, IPv4 subnet mask, IPv4 default gateway and your preferred DNS server:

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• If you’re unsure of your IPv4 address, subnet mask or default gateway, our tutorials on How To find your router and PC’s IP address using a Windows PC or How To find your router and Mac’s IP address using a Mac show you how to do so. Please note, you need to make sure the PC you use to find these is hard wired via a network/Ethernet cable do make sure this turns up the correct addresses for your network/router.

• Unless you know of a preferred DNS server that you’ve set up yourself, Google’s public DNS server address (8.8.8.8) should work fine. It’s worth entering an alternate backup DNS too beside Alternate DNS Server, Cloudflare’s public DNS address is a good option (1.1.1.1). Follow this link for a list of the best publicly available DNS servers.

Now, navigate to:

Network > Email

At this screen, you’ll need to fill in all the fields as appropriate to your Email account. If you’re unsure of these, then complete the fields as below:

Enable Server Authentication: Tick/check this box
User Name: Insert your email address here
Password: Insert the password you use to access this email account
SMTP Server: If you don’t know this, follow this link for “finding your SMTP server address”
SMTP Port: Insert either 25 or 587 here
Enable SSL: Leave this box unticked
Sender: Insert the first part of your email address (everything before @)
Sender’s Address: Insert your email address here
Select Receivers: Insert “Receiver 1/any name” here
Receiver: Insert your email address (same as Sender’s Address)
Enable Attached Picture: Tick/check this this box, it will mean that you’ll receive picture of anything that triggers your cameras’ alarms in an email.
Interval: Insert 5s (5 seconds)
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When you’ve completed these fields, navigate to:

Menu > Camera

Ensure all your cameras are properly connected to the NVR and are visible on this screen. If you haven’t yet added any cameras to your NVR, this guide on adding Hikvision cameras to an NVR walks you through how to do so.
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Now, navigate to:

Menu > Configuration > Alarm

This should take you to the Alarm Status menu. This menu lists the status all your alarm IN/OUT ports and any alarms that have been configured/assigned to these ports.

You’ll need to use this screen to check that you’ve set the correct Alarm Type for the alarm/device that you’re connecting. The options you have are N.O (Normally open) and N.C (Normally Closed). In brief, N.O alarm types use switches/sensors that normally remain open with no current flowing through them, so closing the switch allows for the flow of current and activates the alarm.

N.C alarm types, on the other hand, use switches/sensors the normally remain closed with current flowing through them, so opening the switch stops the flow of current and activates the alarm. There’s a lot to be said about N.O and N.C alarms but for now, you only need to know which category the alarm that you’re using falls under. If you want to take a journey down the N.O vs N.C rabbit-hole, I found this article on the differences between N.O vs N.C useful.
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To assign an alarm to one of these IN/OUT ports, navigate to:

Alarm > Alarm Input > Settings (click on the small cog) > Trigger Channel

Choose the channel that you would like to trigger your alarm. In this case, we’ve selected channel 1.
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Now, navigate to:

Settings > Arming Schedule

Select the hours that you would like to schedule your alarm to be turned on for. Typically, this would be 24/7, so set the schedule for Monday, Week 1 as 00:00-24:00. Now, copy this schedule to the rest of the week by clicking Copy and then checking the box for All in the popup window. If you only want your alarm scheduled for certain days, then select the specified days in this popup from the list of 1-7 (1 = Monday, 2 = Tuesday etc).Once you’ve done this, click Apply.
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Finally, navigate to:

Settings > Linkage Action

Tick the boxes for Notify Surveillance Center and Send Email and then click Apply so that you email notifications whenever the alarm is triggered. If you have connected a separate device to be activated by the alarm in the NVR’s Alarm OUT port, then ticking the box for Trigger Alarm Output will activate this device when your alarm is triggered.
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That’s it for the local setup section of this tutorial! Your NVR’s alarm function should now be set correctly.

Part 3: How do I configure the alarm function settings of my NVR remotely via iVMS-4200?

The first thing you’ll need to do is ensure you have the most up to date version IVMS-4200 installed and that you’re able to view the live feed of your camera(s) through the software.

If you haven’t already added your NVR to the program, navigate to:

Maintenance and Management > Device Management > Add
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Add your NVR here by filling out the fields in the popup window, ensure the boxes beside Export To Group and Synchronise Time is checked and then click Add.
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Now find the NVR on your device list and select:

Remote Configuration (the small cog listed beside your NVR) > [Basic Settings] > Event > Alarm
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NB the configuration menu layout you will see henceforth will vary between two depending on the model of NVR that you have. I have included both variations for each step, so don’t worry if some of the below screenshots look unfamiliar.

Fill out the alarm parameters here, e.g. as follows:

Alarm Input: Select your NVR’s channel that you would like to trigger your alarm (e.g.: A<-1)
IP Address: Local
Alarm Name: Name your alarm as desired
Alarm Status: Normal/Remain Open or Normal/Remain Closed depending on the type of alarm, see the first half of this tutorial to understand the differences
Enable Alarm Input Handling/Enable Alarm Linkage Actions: Check this box
Arming Schedule: All-day Template
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Open Arming Schedule, pick an arming template or a custom schedule of hours that you want your alarm active for.
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Now, Click Settings beside Linkage Method. Check the boxes for Notify Surveillance Centre, Email linkage and Trigger Alarm Output (if you’re connecting an external alarm device to an output channel), then set the desired Triggered Camera.
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Click Save, and then Save again in the alarm configuration window.

Switch back to Main View and select your NVR from the side panel.

Now, click the small alarm picture and speaker icons at the very bottom toolbar so that they’re both enabled and look like the second image below. This will enable the alarm’s function to send an image of its trigger, as well as the audio.
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That’s it for the remote setup! It’s always worthwhile testing your alarms to check everything is now working as it should be.

If you have any questions or comments to make, please do so in a separate thread mentioning this tutorial and I’ll get back to you as soon as I can.

How to Unbind a Hikvision Device using SADP on a PC

Unbinding a Hikvision device is not something that is required all that often, in most cases you can do the unbind from within the app. There are though some rare cases when the user does not have access to the Hik-connect account that the device is bound to, for example, if you have purchased a used device that has not been properly disconnected from its previous owners Hik-connect account or if you added the device to an employee’s account and they leave without removing the device from the app correctly.

As long as the Hikvision device has been set up correctly on your local network, then the process of unbinding should be pretty simple:

Step 1 – Open SADP on a PC
Step 2 – Click Refresh and select the device you want to unbind by ticking the box next to the device on the far left of the list
Step 3 – Click Unbind
Step 4 – Enter the current username and password of the device (this is NOT the username & password of the Hik-connect user you are trying to unbind the device from)
Step 5 – Enter the Verification Code and click confirm

You should then see a quick pop-up with a green tick saying Unbind Successful, If the device does NOT unbind and you get an error message like “The device is Offline” or “connecting device failed” then the most likely problem is that your DNS settings for the device are not set correctly.

You can change the DNS settings by logging in to the device using a browser and go to Configuration > Network > Basic Settings > TCP/IP and you will see the 2 DNS boxes at the bottom. We recommend that if you are unsure of what DNS to use that you enter default/most commonly used DNS servers which are shown below:

Prefered DNS – 8.8.8.8
Alternative DNS – 8.8.4.4

Once you have saved these DNS settings the unbind process should work

How do I update HikVision Firmware in just nine simple steps?

Updated 20-2-19 – corrected the link to the portal as Hikvision changed their url (again). Otherwise all is good. We use this method every day. Now viewed over 38,000 times.

Here’s how to upgrade your HikVision camera or NVR to the latest firmware version in just nine simple steps:

Step 1: Download the latest HikVision firmware to your PC.

Step 2: Extract the digicap.dav file (which is the actual firmware file) from the zipped file you downloaded.

Step 3: Copy that digicap.dav file to your PC’s root folder e.g. C://

Step 4: Browse to your NVR, camera, etc – using Internet Explorer:

Step 5: Login and navigate to Config -> Maintenance (screenshot attached below)

Step 6: Scroll to the bottom of the screen you’ll see Upgrade Firmware.

Step 7: Click the Browse button at the right-hand side.

Step 8: Browse to and select the digicap.dav file in your C:// drive

Step 9: Click ‘Upgrade’.
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I have seen reports that you cannot leap updates, but not encountered the problem myself for some time (applies to old firmware of older models). If you do not succeed in upgrading from your current version to the latest version in a single step, please try interim releases.

Additional helpful tips:
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1.Use a PC

2.Use a wired connection – PC and camera/NVR wired to your network

3.Use Internet Explorer browser (not Edge)

4.Move the digicap.dav file to your C:// folder (root of your HDD)

5.If you select/download firmware for the wrong camera family or device you will see an error message which states – “The type of upgrade file mismatches”

If you need any help finding the latest Hikvision firmware for your device:

Tutorial videos from HikVision Technical Support:

HikVision Firmware Update using Internet Explorer on your PC

HikVision Firmware Update using a monitor connected to your NVR

NVR Firmware update using a USB memory stick

Upgrade devices using IVMS-4200

NB We cannot guarantee outcomes – if you are one of our customers you will of course have our full support. We have only ever supplied official UK version HikVision cameras & NVRs. If you sourced your HikVision products from another supplier you may want to check their recommendations.

How To Set Up Live View & Playback Audio on Hikvision Cameras

There is a small selection of Hikvision cameras that support some sort of audio – audio I/O, built-in mic, 2-way audio – but on multiple occasions, customers have come back to us saying they are getting no audio on live view or playback. So to avoid this problem in the future we are creating this post to take you through the steps that must be completed to get audio from a Hikvision camera.

Step 1 – Update Firmware

Keeping firmware up to date is always important so it is always where we start with any issue, now most firmware should support the audio but if you’ve had a model for several years and never updated it you are likely on an old firmware and so updating just removes any potential problem that might be caused by out of date firmware.

EU Firmware Portal
UK Firmware Portal

The most common audio cameras will be EasyIP 2.0+ (2xx3G0) and EasyIP 3.0 (2xx5FWD/2xx5G1) which all use the same G1 Firmware.

Step 2 – Video & Audio

Login to the camera, go to the Configuration page and open the Video/Audio menu where you will see all the video settings. The important one for audio is the Video Type which needs to be changed from Video Stream to Video & Audio as shown below:
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Make sure you also switch the Video Type of any other streams you are using, the main one for most cameras will be the sub-stream which is used when viewing the camera from the Hik-connect app. Also, if your camera is connected to a Hikvision NVR make sure to check the camera is set to Video & Audio in the NVRs Video Settings.

Step 3 – Audio

The final Settings to check are the Audio settings which more often than not out of the box is set up correctly and should look like the below screenshot:
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The only setting that might change depending on the model you have is the Audio Input option. If you have a camera with only a built-in mic or 2-way audio then the only option you will have is MicIn, but if the camera only has audio I/O connectors or has both options then you will have both MicIn and LineIn input options. Make sure if your camera has both options that you select the correct input for your setup, LineIn will be used if you have a more powerful audio device connected like an amplifier or a stereo microphone, while MicIn will be for smaller standard Mono microphones.

With all 3 of these steps completed, you should now have live audio from the camera on the browser, app, and direct monitor live view, but there is one final step to have your camera record audio.

Step 4 – Record Audio

Login to your camera/NVR and go to Configuration > Storage > Schedule Settings and select the camera with audio, once you have the schedule for that camera onscreen you will need to click the Advanced button which you will see in the top right of the schedule. A pop up will appear and you will see an option to Record Audio, tick this option and click OK to apply the setting, now all the recorded footage from that camera will have audio.
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Introduction

The TV-NVR1508 NVR is network video recorders that offer a standalone solution for managing IP cameras and systems. The built-in high-quality decoder can deliver 4K/ 5MP/ 3MP/ 1080p/ 720p/ D1/ VGA/ CIF IP camera streams. Each channel can be individually configured to record in SD or HD resolution to suit your needs.

The internal HDMI and VGA engine supports adaptive motion refinement technology, which provides HDMI output with maximum resolution of 4K and VGA output with 1080p resolution. The NVR can be easily installed in all environments through the TCP/IP network, and the support of Camera Search Tool and Web Services Dynamic Discovery (WS-Discovery) protocol allows for locating all the cameras on the network and can generate a preview thumbnail of each channel. The self-diagnostic feature can estimate remaining recording time and monitor

S.M.A.R.T status, network status, and other information.

Files recorded by the NVR can be exported to USB flash drive, or the files can be downloaded via Backup Manager, Remote Player, FTP client software, or Network Places. Mobile support for iOS, and Android allows for remote viewing of connected cameras at high frame rates. Browser-based live monitoring and video playback features are also supported.

The NVR also supports external METADATA device, such as POS, ATM, GPS, etc. METADATA can be embedded within videos and saved as a database where you can search for METADATA history according to content, date, and time.

TRENDnet Poe NVR Installation Guide

Release Links

• TRENDnet Cloud Recording, Remote Monitoring and Playback
• Tiandy NVR Full Installation Guide
• 2M DVRs installation guide

Features

• Standalone NVR

• Supports up to 4K UHD, and 1080p 120 FPS IP cameras
• Each channel up to 12 Mbps incoming network throughput
• 4K HDMI and 1080P VGA output
• Compatible with iOS and Android devices
• Metadata can be embedded into videos
• Supports Setup Wizard
• HTML5 streaming multiple browser supported
• P2P easy remote access supported

Trademarks and registered trademarks

Microsoft, Windows, Internet Explorer are registered trademarks of Microsoft Corporation in the U.S and/or other countries.

Adobe and Adobe PDF are registered trademarks of Adobe Systems Incorporated in the U.S and/or other countries.

JavaScript and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S and/or other countries.

Linux, Macintosh, and Mozilla are registered trademarks of the respective holders.

Other names of companies and their products mentioned in this manual may be trademarks or registered trademarks of their respective owners.

Chapter 1 Stream

You will see the following screen through HDMI or VGA connection once you power on the NVR:

The information shown on the top of the screen is described as follows:

• Division/Sequential Name: Click to select a camera division to display.
• System Date/Time
• HDD: The top shows the current number of hard drives being used for recording. And on the bottom shows the storage capacity used.
• Network Status (Mbps): The top side Rx is received throughput in Mbps and the bottom side Tx is transmission throughput in Mbps. Circle color represents:

Green: Giga Orange: 100Mbps Red: Error Status

Note: This information is available depending on models.

Move mouse cursor slightly to display the NVR controls (as shown in the image below):

Below controls can be seen at the bottom of the screen:

Note: This information is available depending on models.

Below are NVR controls that are at the upper-left corner of the screen:

Chapter 1-1 Live

Live video will display on this page.

Chapter1-2 Play / Backup

Click calendar icon to enter the PLAYBACK page as shown below:

1.

2.

3.

Recorded Period: Recorded data duration

Month Picker: Select the month by clicking on the left/right arrow

Date Picker: Select a date by clicking on it

No recording

The date has recorded data

Current date

Selected data

1. Time Picker: Select hours/minutes/seconds by clicking on up/down arrow
2. Play Time: selected date/time for playback
3. Playback: Click to play the selected video recording
4. Cancel: Click to go back to playback page

Chapter 1-2-1 Playback

Please select a date and time from the calendar and time picker respectively, to start playing desired recorded video or alarm video to enter the Playback as following screen:

Details of the controls at the bottom of the PLAYBACK screen are described as follows:

Note: This information is available depending on models.

Chapter 1-2-2 Backup

If you need to back up recorded files, click the E] backup icon to enter the BACKUP page as shown below and select the backup range, channel number and the file format as desired.

Record Period 2019/12/15 01:00:00-2019/12/25 20:43:11 ^{1 2} Not Installed:

⁷ HD AVI & Estimate File Size

File Fur mot

⁹ Backup 10

Cancel

Click to enter NVR SETTINGS and click General on the top panel, where you are allowed to adjust system configurations of the NVR. The details of the tabs are described as follows:

Chapter 2-1 General

• Device ID: Assign an ID for the NVR to be controlled by the remote controller.
• Audio Out Volume: Adjust the volume of the NVR.
• Sound On Button Press: Switch on/off the sound when pressing remote control buttons.
• Last Boot Time: Shows the last time the system is rebooted.
• Automatic Logout: Log out automatically after 30 minutes of inactivity.
• Automatic Login: Specify user account to log on automatically when the system power on.

Chapter 2-2 Time

• Date/Time: Set the date/time of the NVR.
• Date Format: Modify the date display format.
• Time OSD: Switch on/off the time to be displayed on the screen.
• Time Zone: Change the time zone of the location where the NVR is installed.
• Time Sync Mode: Choose how you would like the time to be synced.
• NTP Server: Enter the NTP server you want to use.
• Time Sync Interval: Choose the interval for the time to be synced.
• NTP Status: The status of connection to selected NTP server will appear here.

Chapter 2-3 User

The NVR supports up to 15 sets of individual user settings (including default user administrator, operator, and guest), to which you can assign different access privileges.

• User: Enter the name of the user (applicable only to User01-12).
• Old Password, New Password, and Confirm Password: If you would like to change the password, enter your previous password and enter the new password and confirm the password. Press Show to reveal the password.
• User Permission: Set the access privileges of the user to administrator, operator, or guest.
• Load Default: Restore to the default settings.

Chapter 2-4 Storage

Chapter 2-4-1 HDD MGT

In HDD MGT, there are HDD format, file system defrag, check HDD malfunctioned blocks, and HDD periodic inspection. Select a desired HDD and click Format, File System Defrag, Bad Block Check, or Regular Check.

Regular Check:

Allows you to set the interval between system checks: Parameters: Click each device to enter the screen below.

System Reserve Ratio allows you to allocate the percentage of HDD space that will not be occupied by recorded files. In Mount Option, choose the writing mode for the hard drive.

Chapter 2-4-2 S.M.A.R.T.

The S.M.A.R.T. status of your hard drive is displayed in S.M.A.R.T., where you can run analysis (either short or extended) on the HDD. Choose between Short or Extended analysis and click Analysis to start the process. You will see HDD status, information, attributes, and event history under HDD S.M.A.R.T. Information.

Chapter 2-4-3 USB MGT.

Connect a USB device (flash drive or hard drive) to the NVR, and check the one you want to format under this page, and then click Format.

Chapter 2-5 Event

Chapter 2-5-1 System

The search field in this page allows you to search for specific event reports at different time and of different content. Press Download to export the event report, Reload to update.

Chapter 2-5-2 Operating

You can examine the operating status of different users under this page. Press Download to export the event report, Reload to update.

Chapter 2-5-3 Alarm

The event history is displayed in alarm log.

• Event Period: Recorded event duration.
• Search Time: Display search duration.
• Calendar: Select date to search
• Channel: Select channel number to search

Chapter 2-6 Maintenance

• Firmware Update: Choose a firmware file and click Update to proceed firmware update.
• Export Settings: Click Export to copy system settings to a USB flash drive.
• Import Settings: Click Import to apply a system setting that is stored in the plugged USB flash drive.
• Factory Reset: Click Reset to restore the system to the factory settings.
• Soft Reboot: Click to soft reset the system.
• Watchdog Test: Click to test the system watchdog function. This will reboot the NVR.
• Kernel Version: The kernel version of the system.
• Support: Click to open server execution log options dialog, record system execution details.

Chapter 3 Network

Chapter 3-1 General

Enter the required information in the fields:

• IP Mode: Select the connection type of the NVR from Static, DHCP, and PPPoE.
• IP Address: Enter the IP address you want to use, and press IP Test if necessary.
• Subnet Mask: Enter the desired subnet mask.
• Default Gateway: Enter the desired default gateway.
• Primary DNS: Enter the first priority DNS server.
• Secondary DNS: Enter the secondary DNS server in case the primary DNS is not available.
• Video Port: Specify a desired video port.
• HTTP Port: Specify a desired HTTP port.
• HTTPS Port: Specify a desired HTTPS port and configure HTTPS.
• FTP Port: Specify the desired FTP port.
• MAC: This is the MAC address of your NVR.
• PPPoE Account: If you choose to connect through PPPoE, enter the account name here.
• PPPoE Password: Enter the required password for PPPoE connection.
• PPPoE IP: Your PPPoE IP will be displayed here.
• Hotspot IP: Your hotspot IP will be displayed here.

Chapter 3-1-1 Configuring HTTPs Port

The DHD DVR series support HTTPs (Hypertext Secure Transmission Protocol) service. HTTPs is an Internet protocol that ensures the integrity and confidentiality of data as it travels between users’ computers and websites. When users visit any website, they want a secure and private online experience.

HTTPs can be regarded as the advanced security version of HTTP. The SSL protocol is added as a security certificate. Therefore, the website can prevent data thief from directly seeing the transmitted data even if they intercept the transmitted information by using the encryption on the agreement.

There are two options to set HTTPs service:

1. The first option is to create a free self-signed certificate by filling-in the blank field below. Then, click Create Self-signed Certificate.
2. The second option is to purchase an SSL certificate by filling-in the blank field below and click on Create Certificate Request. Then, click on the Export Certificate Request to download the request into a PC and use to apply for official certification. After purchasing the SSL certificate from a third party company, click on the Import Signed Certificate.