How To Setup a Security Camera System?

The first phase in setup of a security camera system consists of installing the cameras and running the wire. The second phase is completing the connections between the cameras and the recorder, which depends on the type of camera system you have purchased.

How To Setup a DVR Camera System

DVR camera systems consist of security cameras that have BNC jacks to send video over coax wire, and a 12VDC power connector for power. Such coax wire based systems use RG59U siamese cables that have BNC and 12VDC power connectors at each end, which allow video and power to be run together over one “siamese cable.” As shown in the setup video below, BNC connectors are silver colored metal connectors that twist lock on to the video jacks of a camera and DVR recorder.

Infrequently, an installer may use network cabling with video baluns instead of coax cabling, which was very common with older CCTV systems to transmit video signal over long distances. Regardless of whether you are using coax wire or video baluns, setup of a DVR camera system is similar as demonstrated in the following video:

How To Setup a NVR Camera System

NVR camera systems use plug-and-play IP Cameras that connect directly to built-in PoE ports on the back of the NVR. Such systems are also commonly referred to as PoE IP camera systems because the cameras use Power over Ethernet technology to send power/video/data all over one network cable. We recommend using CAT5e cable as a minimum, and CAT6 wire is recommended for runs longer than 150ft as its thicker wire gauge allows for improved power transmission.

Our IP camera systems feature plug-and-play compatibility between the NVR and IP camera. Unless otherwise specified, we ensure the cameras and NVR we sell are compatible with each other and allow even a novice user to setup a IP security camera system.

To gain a good understanding of your purchase, we recommend customers bench test IP cameras with the NVR recorder before installing the cameras. Once it is established that all cameras are operational, continue with mounting the cameras at the desired location and running the camera wire. Since installation errors are common when crimping CAT5e or CAT6 network cable, we recommend using a cable continuity tester to safeguard against wiring related issues.

As each camera is installed and connected to its wire, follow the video below to learn how to connect each IP camera to the NVR in a NVR camera system.

Once cameras are installed and wired to the digital video recorder it is time to login, and start using the system, which leads us to the third phase

How to use your surveillance system

1. How To Login to a Security Camera System

Before you are able to login to your camera system over the web, you need to login at the DVR or NVR itself using a mouse. Connect the recorder to a monitor that supports at least 1080P resolution. We recommend using a HDMI input capable monitor. Turn on the recorder and login using two possible login methods.

Please watch the video below to learn more from our video tutorial about the two different ways to login to your or security system.

In case you are unable to login due to a forgotten password, it is easy and secure to reset the password and gain entry into the unit. It is required that you be present at the recorder when following the video guide below on how to reset the login password. As shown in the video below, by answering some simple security questions you can quickly reset the login password.

2. Viewing Live Video and Audio on a Security System

All of our DVR Systems and HD NVR systems allow multiple viewing options. You can view multiple cameras in a grid-view or view one camera at a time in full screen mode. Full screen mode also allows the user to listen to audio from security cameras with built-in microphone. To hear audio from cameras, all of the following conditions must be met:

For a comprehensive guide of the different viewing options offered by our security camera systems, please watch the following video:

Regardless of whether you have an IP security camera system or DVR camera system, both provide the user with two types of zoom:

It is important to understand the difference between digital zoom and optical zoom, and the fact that optical zoom can only be used in live view mode. Below is a detailed video demonstration of each type of zoom function and how both can be utilized during live view to see objects far away. Using a 4MP security camera mounted 7ft above the object of interest, we show the power of optical zoom provided by a motorized zoom security camera to view objects in fine detail.

If your system has motorized zoom cameras or a outdoor PTZ camera that you purchased from CCTV Camera World, they can be easily controlled using our surveillance video recorders. Regardless of whether the motorized cameras are HDCVI or IP cameras, or whether your recorder is a DVR, XVR, or NVR, the cameras can be controlled using the friendly GUI interface of our systems as shown in the following video.

3. Setting Recording Resolution

A common misconception about our camera systems is that all cameras have to be the same resolution, which is not the case. Cameras of different resolutions can be used on the same recorder in any of our systems, granted the cameras are within the maximum resolution limit of the recorder. This is true for systems consisting of Tribrid DVR, XVR, or NVR recorders.
Encoding settings can be set individually for each camera channel. Depending on the maximum recording resolution supported by the recorder and the camera, our surveillance recorders allow up to 12MP recordings. All of our DVR and NVR recorders also have dual video encoding technology to provide two streams of video for each camera channel:

The Encoding menu has several settings that can be set. A good understanding of the following settings is important in getting the most out of our security camera system purchase from CCTV Camera World.

The in-depth video tutorial below discusses encoding settings available in your system and how to configure them.

4. Customizing Video Settings

We manufacture our cameras to produce the best possible picture quality automatically. Sometimes peculiar lighting scenarios in a scene may require customization. Our DVRs and NVRs allow multiple picture quality settings to be modified from the recorder as explained in the detailed video tutorial below. It is important to note that there is a difference in capabilities to modify image settings when comparing coax based cameras versus IP cameras.

Coax based cameras produce video that is encoded by the DVR, thus allowing picture quality to be modified before the video is saved by the DVR. In contrast, IP cameras encode video that is streamed to the NVR for saving the video stream; the video is not encoded by the NVR. Therefore, any changes made in the picture settings on the NVR must be communicated back to the IP security camera. If an incompatible IP camera is used with an NVR, such changes will not be communicated to the IP camera, and changes will not apply before video is encoded by the camera.

Our systems allow a wide variety of picture settings to be toggled depending on the camera specifications. In addition to picture brightness and contrast, the user can toggle image quality features such as backlighting, glare compensation (WDR), and image flip.

https://youtu.be/zW3g-dTV30w

5. Recording Method Configuration

All of our security systems offer a variety of video recording methods. Each security camera can be set to record independently and the user has the option to choose from the following recording methods:

The digital video recorders in our systems even allow multiple recording methods for each camera. For example, cameras can be set to record all the time or during a portion of the day using the scheduled recording method, while also recording upon motion detection. This preserves video integrity in case a motion event is missed, and is very helpful when reviewing recorded security footage to allow the user to skip to points in the timeline when motion is detected. The video tutorial below is an in-depth guide on how to set the different recording methods for each camera in your surveillance system.

https://youtu.be/jRfV3N8sAqY

6. Playback Recorded Video on your Surveillance System

CCTV Camera World’s security camera systems have a user-intuitive graphical interface to playback recorded video. Using a mouse connected to your recorder, it is easy to review recorded security footage in the Search menu. It takes 3 simple clicks to playback recorded video:

The video above is a comprehensive tutorial on how to playback recorded video, in which we cover:

You can playback one camera or multiple cameras depending on the resolution of the recording and the playback capability of the recorder that is part of your system. Our 4000 series NVRs support playback of up to eight 1080P channels, while our 5000 series NVR support up to sixteen channel playback at 1080P. Stronger playback capability is available when playing video over the network using our free computer client software to playback video on a PC or Mac workstation.

7. How to Download Video from a Security Camera System

When there is an incident, it’s important to have a camera system that allows easy download of security footage catching the perpetrator in the act. Our security camera systems are based on this simple principle to allow easy video download of a short video segment to a USB drive and playback on a Windows or Mac computer. To download video from any of our standalone recorders you will need a USB flash drive that is formatted with the NTFS or FAT  file system. The flash drive should not be more than 256GB. The video guide below on how to download footage from your security camera system walks you through the process.

Briefly, below is a list of simple steps on how to download video from a DVR Camera System or HD IP Camera System purchased from CCTV Camera World.

8. How To View Downloaded Footage from a Security Camera System

Once security footage has been downloaded from your surveillance system, it can be reviewed on a Windows or Mac OS computer using our free playback software called Smart Player. You can download it here for Windows and Mac. Here is a list of features of Smart Player which makes our systems one of the best security camera systems in the industry for video archiving and review:

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Frequently Asked Questions

Note: These guides were written for Uniview NVR users who prefer to change settings remotely using a mobile or desktop browser (Internet Explorer). Remote and local configurations share many similarities and only the locations and availability of each feature may vary. The Uniview NVR Manual can provide more information if what you are looking for is not found in this simple guide or if you prefer local access by connecting a mouse and display to your NVR.

How Do I Access My Uniview Security System?

There are two ways to interface with your Univew Security System and to access all its features and configuration options you can choose to access it locally or remotely. Local access refers to connecting your Network Video Recorder to a display and a USB mouse. The monitor and the mouse will serve as the input-output for interfacing. Remote access refers to connecting to your Network Video Recorder through a browser (Internet Explorer provides the greatest compatibility) installed on a device that is in the same network as the Security System.

Local Access and First Time Setup

The NVR interface can be accessed directly by simply connecting the NVR to a display (this can be done with an HDMI or older VGA cable) and to a mouse. Once the display and the mouse is connected and the login screen is displayed, proceed to login. Since this is the first time, we will be using the default username and password (at the time of writing default login and password are admin and 123456) found on the manual that came with the NVR. 

After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information.  You will be using the new password for all your future access with the NVR.

Once the password has been changed, a pattern lock will also be prompted (this is optional and can be skipped). After doing so, the Privacy Policy will be displayed for the user to review. The screen that follows the Privacy Policy will let us connect our mobile devices to the NVR. This will grant access to Live View, alerts, and other configurations we may want.

The device QR code will be presented here. Allowing you access to the EZCloud feature. Devices can be added to the cloud manually but it is far easier to just use a link given from the QR code. If you want to pair the NVR with the EZView app, click here to read more about it. 

The next step is to set or synchronize the time. This step will ensure that all scheduling configurations you will set and all alerts and alarm information will be accurate and will work based on your local time.

After this, you will be prompted to check the TCP/IP settings, the default settings will work for most people. If you need to specify networking (usually when DHCP is not enabled on other devices on the network), please do so here. You will still be able to alter this later.

Once the time and the password have been configured, you are now ready to enable and disable the features of the NVR.

To access the menu, you can right-click on any part of the screen and then click on Menu. It can also be accessed along with other options by moving your cursor to the bottom left of the screen. This will take you to the SETUP screen where you can enable and customize alerts, features, and other options available to you.

Remote Access and First Time Setup

You can also access the NVR interface through the use of a browser on a device connected to the same network as the NVR. To do this, you will need the IP address of the NVR you wish to connect to. The easiest way to find this on a Windows PC is with Uniview’s EZTools which can be downloaded here. Once installed on your computer, running the EZtools will automatically show you all connected Uniview devices.

The IP address can also be obtained by logging into your router and checking connected devices, using the command prompt (arp -a command and checking for new devices on the private network) or simply using another display for the NVR to check the current IP address of the device.

Note: Any browser should work to alter configurations, however using Internet Explorer will be the easiest to access the live view. (due to some newer browsers not supporting certain plugins). 

From here, we can see the IP address given by our router to the NVR. 192.168.254.192. It will likely be different for you. Clicking on the Remote Web button will open your default browser and take you to the NVR interface.

You can then proceed to login to your Uniview NVR Interface. Since this is the first time, we will be using the default username and password found on the manual that came with the NVR. After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information. You will be using the new password for all your future access with the NVR.

Once the password has been updated, you will be greeted by the Live View display. Clicking on any of the cameras found on the left will show you live footage from it. In this case, a single IP camera is connected to the 4-Channel NVR.

From here, you can now click on SETUP to access all configurations and features and set them up to your preference.

Uniview How To Guides 2024

How Do I Start Recording And Scheduling?

Once properly installed and powered, most Uniview Security System immediately starts recording and saving footage to the Hard Disk Drive. To configure when and what types of footage you choose to save, you only need to navigate to the Recording Schedule tab.

Navigation: Setup > Camera > Schedule

Pre-Record and Post-Record:

If the Pre-Record and Post-Record values are set to 60 seconds and 300 seconds respectively and using motion detection as a trigger, here is how it will play together:
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Event-Types:

The setup that is shown on the screenshot above can be interpreted this way. During weekdays, from 7:00 AM to 5:00 PM, the system will monitor and record all footage into memory. The rest of the day, the system will not record anything unless a motion trigger or an alarm event is detected. During weekends, the system will not record anything except for motion-triggered events. During holidays, the system will not record anything unless an event is triggered.

How Do I View Playback, Timeline, and Events?

The Playback tab is found between the Live View and Setup tabs of your Uniview Web-Based Interface. As always, Internet Explorer would provide the widest range of options not available to other browsers.

Navigation: Playback

The playback sidebar is the first point of interest. The top drop-down allows you to filter what types of playback you wish to view. The options are as follows:

Normal: Default playbacks and scheduled recording sessions.

Tag: Shows a playback list that matches a tag keyword.

To utilize this feature, you will need to create tags on certain times you want to save for future reference. To do this, click on the time you want to create your tag and click on the Add Customized Tag button on the toolbar as shown here:

A window will open that allows you to name your tag and adjust the time.

After clicking OK, the new tag will be created. To search for tagged footage, change the filter into Tag, click on the Camera, specify the Keyword, set the time range to search between, and then click search as shown below:

This will display all tagged footage that matches the Keywords.

Event: Shows playback list for a matching event. Very similar to the above example but a simpler approach is only looking for footage of recorded events. To use this function change the filter to Event, choose a specific Event-Type from the drop-down list, select the Camera, specify the Time Range the system will search. Click search. This will display all events that match the Event-Type captured by the camera within the time range.

Smart: The system analyzes recordings for smart search results. 

How Do I Monitor And Manage My Storage?

To monitor and manage your storage, you will need to access the Hard Disk group on the setup. The settings and their functions are explained below.

Navigation: Setup > Hard Disk > Hard Disk

Hard Disk

This tab shows you details of the current storage situation of your NVR. The total capacity and the available free space can be monitored from this tab alongside options to add and more storage.

Disk Group

This tab allows the creation and management of Disk Groups. A handy tool if managing a large number of Hard Disks and to simplify storage allocation.

Navigation: Setup > Hard Disk > Disk Group

The disk group feature allows us to assign hard disks to a disk group and use the disk group to store recordings and snapshots of specified cameras. Different arrays can be assigned to different disk groups. Redundant disks cannot be assigned to any disk group. Disk group information will be initialized if any disk in the group is formatted.

Allocate Space

This tab allows setting a maximum storage allocation for each camera on a disk group.

Navigation: Setup > Hard Disk > Allocate Space

Advanced

This tab will determine what the Network Video Recorder will do once the Hard Disk Drives are full and new footage needs to be saved. Setting this to Overwrite should allow the NVR to delete older footage to make space for new ones to be saved while setting this to Stop will prevent any new recordings to be saved.

Navigation: Setup > Hard Disk > Advanced

How Do I Set Up Tamper Detection?

To set up Tamper Detection, you will need to access the Tampering section of the Camera Setup.

Navigation: Setup > Camera > Tampering

How Do I Set Up Motion Detection?

Navigation: Setup > Camera > Motion

How Do I Set Up Face Detection?

The Face Detection feature creates an EVENT when a person’s face is detected by the Video Content Analysis. It will then proceed to take screenshots of the person or persons detected.

Navigation: Setup > VCA > Face Detection

How Do I Set Up Line Crossing Detection?

The Cross Line Detection feature creates an EVENT when an object crossed a specified line. This feature has 3 modes. A<->B which creates an event whenever an object crosses the line. A->B which only triggers when an object moves from side A to side B. B->A which only triggers when an object moves from side B.

Navigation: Setup > VCA > Cross Line Detection

How Do I Set Up Intrusion Detection?

The Intrusion Detection feature creates an EVENT when an object that meets the minimum size relative to the region (based on percentage) enters any of the specified regions and stays inside the region past the minimum time threshold.

Navigation: Setup > VCA > Intrusion Detection

How Do I Set Up People Counting?

The people counting feature is used to monitor the number of people entering or leaving an area.

Navigation: Setup > VCA > People Counting

How Do I Adjust Image Enhancements, Exposure, Infrared, and Starlight?

Although fully-functional and is configured by default, you can specify desired image enhancements on the Image tab.

Navigation: Setup > Camera > Image

How Do I Adjust Resolution, Frame Rate, Bit Rate, and Video Compression?

Adjusting the resolution, frame rate, bit rate, and compression of recorded footage can be done by navigating to the Encoding Tab.

Navigation: Setup > Camera > Encoding

How Do I Name My Cameras and Manage On-Screen Display?

Navigation: Setup > Camera > OSD

How Do I Directly Transfer Footage From My Security System to My USB?

To transfer footage from the Network Video Recorder to your USB, you will need to create a video clip from the recorded footage, then save it to your USB.

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Upgrade your DVR Security System

If you have a camera security system that is wired for coaxial and you cannot run Ethernet, you can connect our Coaxial to Ethernet Converter Kit. This enables upgrading your analog system to IP while still using existing coaxial cabling. The converters are small, lightweight, easy to install, and do not need to be connected to an additional power adapter. There is no need to run new cabling, simply plug the converters in. Send data and power over coax up to 900 m (2,952 ft) reach (performance and supported length are subject to transmission coaxial cable and coupler quality). This is a cost-effective and useful solution for legacy DVR upgrades and future expansion.

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Coaxial to Ethernet Converters

To upgrade your wired system to an NVR with IP security cameras, you will need:

or

Features:

Easily Connect IP Cameras Over Existing Coaxial Cabling

Also Read : How to use Webcam on Surveillance Station on QNAP NAS?.

Installing your Coaxial to Ethernet Converters

Safety Precautions

Please read the following safeguards and warnings carefully before using the product in order to avoid damages or losses:

 WARNING: Do not use power line other than the one specified. Please use it properly. Otherwise, it may cause fire or electric shock.

Installation

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Product Overview & LED Indicators

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Mounting

The Coaxial to Ethernet Converter supports two installation modes: junction box or it can support DIN rail mount.

Note: Supports slide width of 28 mm (1.1”)

For full mounting instructions, please refer to the junction box’s Quick Start Guide on Lorex’s support page.

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Product Specifications

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PoE Power Supply Specifications (RG59 Coaxial Cable)

ePoE switch supply voltage 48V. / RG-59, max. DC resistance < 5 Ω / 100 m (328 ft)

ePoE switch supply voltage 53V. / RG-59, max. DC resistance < 5 Ω / 100 m (328 ft)

4K IP Wired Dome Security Camera with Smart Deterrence: Installation

This article provides instructions on how to install and connect 4K Smart Deterrence IP Dome Camera with Smart Motion Detection Plus (E893DD Series) to the NVR.

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Before Installing

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Installing 4K Smart Deterrence IP Dome Camera

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Connecting 4K Smart Deterrence IP Dome Camera

Connect the cameras and cables to your NVR using one of the following two setup methods.

1. Connect cameras directly to the NVR (recommended)

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to the NVR’s PoE ports. The camera may take a minute to power on after being connected.

Note: A 12V DC power adapter (model#: ACCPWR12V1, not included) is only required if connecting the camera’s Ethernet cable to a router or switch that does not support PoE.

Notes:

2. Connect cameras to a PoE switch or router on your network (not included)

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to a router or switch on your network. See your NVR manual for details on connecting the camera to your NVR using a router or switch.

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Using the RJ45 cable gland (optional)

The pre-attached RJ45 cable gland covers both the camera’s Ethernet connector and the RJ45 plug to provide weather-resistance and protection from dust, dirt and other environmental contaminants.

To use the RJ45 cable gland, twist the RJ45 cable gland barrel securely onto the camera’s Ethernet connector.

Tip: The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape for additional sealing if it will be exposed to precipitation regularly.

Cable extension options

You can extend the Ethernet cable run for your camera up to 300ft (91m). To extend the cable run beyond 300ft (91m), a switch will be required (sold separately). Use an RJ45 coupler or a network switch (not included) to connect male ends of Ethernet cables together. We recommend using UL CMR approved cables available at lorex.com.

4K IP Wired Dome Security Camera with Smart Deterrence: Getting Started

This article provides instructions on how to setup the 4K Smart Deterrence IP Dome Camera with Smart Motion Detection Plus (E893DD Series).

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Important Installation Guidelines

The optimal installation location, including the height and angle of your camera, will depend on the type of detection settings that you want to enable. Since the optimal angle for person and vehicle detection is different from the optimal angle for face detection, you will need to select one approach.

Note: You cannot enable both face detection and person and vehicle detection at the same time.

Based on your detection preference choose between:

1. Optimizing person and vehicle detection accuracy

2. Optimizing face and mask detection accuracy

Note: Facial recording without consent is illegal in certain jurisdictions. Lorex Technology does not assume liability for any use of its product that fails to conform with local laws.

High accuracy Vs. low accuracy face detection

Accuracy will be influenced by lighting conditions and the distance/angle of a person’s face to the camera.

Mask detection

With face detection enabled, you can set the alarm type to detect if a person is not wearing a mask. A person not wearing a mask or improperly wearing a mask will be captured in the face preview sidebar and a notification will be sent through the Lorex App.

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For full instructions on installing and connecting the 4K Smart Deterrence IP Dome Camera to the NVR, visit Installing 4K Smart Deterrence IP Dome Camera.

4K Ultra HD Smart Deterrence IP Camera: Installation Guide

This article provides instructions on how to install and connect 4K Ultra HD Smart Deterrence IP Camera (E893AB Series) to the NVR.

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Before Installing

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Installing 4K Ultra HD Smart Deterrence IP Camera

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Connecting 4K Ultra HD Smart Deterrence IP Camera

Connect the cameras and cables to your NVR using one of the following two setup methods.

1. Connect cameras directly to the NVR (recommended).

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to the NVR’s PoE ports. The camera may take a minute to power on after being connected.

Note: A 12V DC power adapter (model#: ACCPWR12V1, not included) is only required if connecting the camera’s Ethernet cable to a router or switch that does not support PoE.

Notes:

2. Connect cameras to a PoE switch or router on your network (not included).

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to a router or switch on your network. See your NVR manual for details on connecting the camera to your NVR using a router or switch.

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Using the RJ45 cable gland (optional)

The pre-attached RJ45 cable gland covers both the camera’s Ethernet connector and the RJ45 plug to provide weather-resistance and protection from dust, dirt and other environmental contaminants.

To use the RJ45 cable gland, twist the RJ45 cable gland barrel securely onto the camera’s Ethernet connector.

Tip: The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape for additional sealing if it will be exposed to precipitation regularly.

Cable extension options

You can extend the Ethernet cable run for your camera up to 300ft (91m). To extend the cable run beyond 300ft (91m), a switch will be required (sold separately). Use an RJ45 coupler or a network switch (not included) to connect male ends of Ethernet cables together. We recommend using UL CMR approved cables available at lorex.com.

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The NVR features embedded 16x 802.3 at/af PoE ports to provide users easy and convenient IP camera installation, and also supports remote and mobile access via VIVOCloud and iViewer apps for both iOS and Android devices. The VIVOCloud app provides instant push notification and direct video playback functions when triggered by an alarm notification and provides users a flexible and intelligent NVR for seamless use in small to medium sized video surveillance applications.

Highlight Feature

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New Web UI Available for Plug-in Free Browser

Actively adopting current trends and simultaneously protecting your cybersecurity, VIVOTEK’s new web UI supports Chrome browsers without the need for web plugins. It lets users login and operate with ease, and solves issues related to system administrator authority, safety risks, browser, and OS updates. Furthermore, it now supports H.265 technology meaning that users can attain higher and more efficient image compression rates than previous H.264 systems while maintaining high image quality.

More

Smart VCA Event Search

The NVR supports alarm management and event search of VIVOTEK’s deep-learning video analytics technology, Smart VCA. The user can search by single or multiple event types, playback triggered events and then export these search results to video clips.

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PoE Management

Allow users to quickly troubleshoot problems and monitor power use for better operation. When overloaded, some PoE ports will auto power-off until system power is falls below the threshold for system protection.

Integration with Genetec Security Center

VIVOTEK NVR’s are not only fully integrated with our own VMS software – VAST 2, now they are also able to connect with Genetec Security Center via ONVIF, offering various functions including NVR search & add, video/audio display, video streaming configuration, edge playback, and NVR firmware upgrades. With the connection to Genetec Security Center, reliable video surveillance solutions can be delivered to address small, medium, and large surveillance implementations.

Customer Support

Customer support allows VIVOTEK technical support to rapidly debug your NVR, users only need to export logs by pressing one key and providing the logs to the technical support team to get customer support.
In addition, you can get an access ID while connected to the internet. By keeping the remote access button on and providing the access ID to the technical support team, we can remote access your NVR to analyze the cause of errors and then debug it.

Better Video Quality with Lower Bandwidth

With H.265 standard and VIVOTEK’s Smart Stream technology, VIVOTEK NVR is not only able to provide the high quality video, also save the usage of network bandwidth and recording capacity more than regular H.264 standard.

4K IP Camera Video Input and 4K Local Video Output

Supporting 4K IP camera video input and 4K local video output, VIVOTEK’s NVR can provide users extra high definition video resolution ensuring they will never miss a single detail in both video monitoring and recording.

VIVOCloud App & Portal for 24/7 Viewing

The free VIVOCloud app makes surveillance lightweight and portable, ensuring efficient operation. The latest P2P technology makes remote access even more convenient, by simply scanning the QR-code and installing the app, users can view live streams and play recorded clips with the intuitive interface anytime, anywhere. Armed with the Push Notification function, users will directly get an alert message on their Android/iOS mobile device and directly playback the video to check for any suspicious activity.

Vivotek NVR Linux based user guide

Read Also : Vivotek firmware DVR NVR IPC Software download

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What information of the ND/NV-Series NVR should I provide to contact technical support for help?

Please provide the following information while contacting technical support for help:

We might need the following information, but they are not compulsory:

[Linux-based NVRs] How to upgrade the ND-series NVR?

Enhancing the functionality and security of your ND/NV-Series NVR is crucial, and firmware upgrades play a pivotal role in this process. Please follow the steps below to upgrade the ND/NV-Series NVR:

Before starting the upgrade, it’s recommended to back up your current settings and data to prevent any potential loss.

Step 1. Search for your NVR model on the VIVOTEK official website: https://www.vivotek.com/.

Step 2. Click on the webpage of your specific NVR model.

Step 3. Select ‘Downloads’ to find and download the latest firmware version (for example, ND9425P, as shown in the picture).

Step 4. After downloading, unzip the file to find a .img file.

Step 5. To update the firmware, access the NVR and import the .img file via Settings > System > Maintenance > Update Firmware.

There are two ways to access the NVR: via a Web console or a Local console. Please choose the appropriate method for accessing your NVR.

Web console

Navigate to Settings > System > Maintenance > Update Firmware and follow the previously mentioned steps.

Local console

Firstly, place the .img file on a USB drive and insert it into the NVR.

Then, access the system settings by clicking on the gear icon in the local view.

Once in the ‘Settings’ interface, go to System > Maintenance > Update firmware and proceed as described earlier.  

How to export debug logs and enable remote access function from ND-Series NVR(Linux-based)?

Starts from firmware version v4.1 of ND/NV-Series NVR, VIVOTEK add remote access function on the customer support page.

Please follow the step below to export debug logs and enable remote access* function to get access ID:

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

Note 1:
1.Remember to provide MAC address of ND-Series NVR at the same time when providing the access ID.
2. Remote access has 14 days validity.

Note 2:
* Important Notice *
The ND9213P, ND9323P and ND9425P NVR remote access service for customer support will be temporarily stopped starting from Feb. 7th, 2022 until the middle of April, 2022 due to service maintenance and firmware tunning. After the proper changes have been done in the cloud platform and the firmware, VIVOTEK will release an statement informing the new NVR firmware v4.1 release and will resume the remote services for those specific models.
For ND9441. ND9541, ND9441P, ND9541P, ND9322P, ND9424P, ND9322P-v2 and ND9424P-v2, remote cloud service will NOT be supported. 

Web console.

• Go to setting>System>Customer support page
(A). Export debug logs.
(B). Enable remote access.(OFF->ON)
(C). Cope Access ID.

Local console.

• Go to setting>System>Customer support page
(A). Export debug logs.
(B). Enable remote access.(OFF->ON)
(C). Cope Access ID.

How to export the backup/configuration file of the ND/NV-Series NVR(Linux-based)?

The NVR backup file contains the device configuration files, usually this file is exported as a security measure in case the device needs to be reset to defaults and then be restored with a predetermined configuration or previous configuration. This file can also be used by VIVOTEK Technical Support in case they require to reproduce an issue (using the same configuration parameters). In order to export the backup file of the ND/NV-Series NVR please follow the next guide:

Chose your interface:
There are two ways to access the NVR, please choose which one you access to NVR. 

Note: If you are planning to provide the configuration file to Technical Support for analysis/troubleshooting please remember to provide the password of the admin account as well.
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Web console:

Step 1. Using a browser, access the NVR using the username and password.

Step 2. Click on the gear icon to access the NVR configuration page.

Step 3. Click on the “System” tab and select “Maintenance”.

Step 4. In the “Maintenance” interface click on the “Backup” button to export the backup/configuration file of the NVR. 

Step 5.When the download promp appears, click on “Save” to save the backup file to the computer.

Step 6.Be sure that the file was correctly stored.

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Local console:

Step 1. Prepare and insert the USB into the NVR USB port. You can use either the back panel USB and frontal panel USB ports (if any) to extract the files. 

Step 2. In the Live View interface, click on the gear icon to access the device configuration page. 

Step 3. Go to the system tab, select the maintenance section and click on the “Backup” button to copy the configuration file in the USB. 

How to know the MAC address, model name, firmware version and device pack version of the ND/NV-Series NVR(Linux-based)?

Please follow the steps below to check the MAC address, model name, firmware version, and device pack version of the ND/NV-Series NVR:

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

Web console.

1.MAC Address:
Please open the Shepherd on your PC to find the MAC address of NVR.
(Refer to How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?)

2.Model name, Firmware version and Device pack version:
Go to setting>Information>Information

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Local console.

1.MAC Address:
Please find the MAC label on the top of cover or bottom cover of ND/NV-Series NVR.
If there are 2 MACs on the MAC label, please provide us 2 MACs.

2.Model name, Firmware version and Device pack version:
Go to setting>Information>Information

How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?

Question

How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?

Answer

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Looking for the best NVR? This guide will help you find the right one for you, help you through the jargon, and get your recorder at the best price.

NVR is short for Network Video Recorder, a device which acts as a hub for an IP-based security camera system. It is a storage and review point for your CCTV which means you don’t need to sign up to remote service to store your video.

That means, of course, it’ll need cameras, typically connected by power-over-ethernet (PoE) cables (see our guide to the best PoE cameras), and a storage medium like a hard drive.

Retailers often package the same NVR in several different bundles, mixing up the types and numbers of cameras and hard drives, or simply leaving this all to you. There are real bargains to be had with some of these all-in-one kits, and the only real downside is some spectacularly confusing product names.

An NVR, incidentally, is not quite the same thing as a DVR (or Digital Video Recorder), which appeared in the late 90s. They look similar and store video too, but a DVR is built to accept and digitally compress analogue or digital video via coax sockets; an NVR expects a digital input.

The advantage of an NVR-based security system is that, because the video is being compressed by the cameras, local processing power is available for AI functions like detecting movement. This, in turn, means you don’t need to dig into your wallet for a subscription service; both storage and AI analysis are provided by a device you own rather than a service you lease. 

Given that subscription services usually only store the clips their AI identifies as significant, having your own NVR may give you the power to review every moment yourself rather than being dependent on an algorithm to parse the events your camera sees. All the advantages of networking like remote access and – of course – the ability to work with all IP cameras, wired or wireless, remain.

We look at some of the key features in detail at the end, but something else to remember if you’re in the USA is the China trade war; major security player HikVision have already fallen victim to US internal bans on new products and may end up on the Specially Designated Nationals (SDN) list. 

Key features to look out for are remote access, PoE (Power over Ethernet), which can simplify wiring, hard drive capacity (indeed if any drives are included at all), the resolution limit, the number of channels or cameras it can handle, and if there are any means of backup. Remember that a 4K camera uses more data throughput than a 1080P one, so an NVR can handle fewer of them – this is where the compression method (e.g. H.264 or H.265) can make a big difference.

Best NVR in 2023

Why you can trust Digital Camera World  Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out how we test.

(Image credit: Adam Juniper/Digital Camera World)

1: EufyCam HomeBase 3

The EufyCam HomeBase 3 and various bundles bring the glossy consumer experience of IP cameras like those from Google or Nest – including AI-like face detection – but don’t leave you paying every month. This device also has a home-friendly design so you can leave it on a countertop (good if you have limited space near your router).

Some security pros might not appreciate the non-traditional approach with only clips recorded when the cameras detect motion. The flip side is that the NVR is a more accessible experience. Even without adding a hard drive the 16GB included will likely capture a couple of months of ‘events’ (clips by triggered movement) from your cameras; add a drive and that can go up to a lifetime. It also means the cameras can be installed wirelessly, with battery power, meaning getting up and running is virtually painless. We especially liked the S330 eufyCam 3 bundle with solar-powered 4K cameras featuring floodlights and night vision

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(Image credit: Amcrest)

2: Amcrest 5 Series NV5232E-16P

Best DVR for multi-brand compatibility

While not everyone will need the 320Mbps throughput, if you’re looking for a powerful NVR which affords some flexibility when it comes to choosing your cameras (and don’t mind paying for that) then the Amcrest 5 Series seems to have that in the bag. Eight of the sixteen Ethernet sockets are PoE, likely enough for most customers though it seems a shame they weren’t all enabled.

We certainly can’t complain about the level of effort which seems to have gone into usability in what is not always the most user-friendly product category; a great example is the QR codes to bring up quick remote viewing via the Amcrest View app.

The device is certainly not the cheapest on this list, given the list price doesn’t’ include a hard drive and you’ll need at least one – likely two unless you opt for the motion detection mode. It does, however, offer some of the features of subscription services via the app and web features, as well as the advantages of a hardwired device; not to be sniffed at.

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3: Swann AllSecure650

Best NVR for uninterrupted security

Swann has always built innovative systems, and this is no exception. Adopting an elegant upright design, the NVR PowerHub is the basis of several new Swann packs including the AllSecure650. We like this system not only because of the elegant design, but because it offers so many options in a small package. It also, brilliantly, turns the main annoyance of battery camera systems to its advantage; an extra battery is included (total of 3 for a 2 camera bundle).

The extra battery lives in the hub, where it not only charges but offers backup power backup in case of an outage. When you need to swap a camera battery you have a spare, ready to go, so you can swap it with one – rather than two – trips up the ladder to the camera.

It does not, however, ditch all the functionality of a traditional NVR as it attempts to blend into the home or small business. While you can control nearly everything via the app, as well as enjoy remote access, there is also a mouse socket and HDMI port for use with a monitor. The supplied 1TB storage will also manage 2 years of clips by Swann’s reckoning, after which you can opt for Dropbox or USB transfer. 

Best NVR camera systems 2023

Read More : Best Night Vision Security Cameras

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(Image credit: Synology)

4. Synology Deep Learning DVA1622

Best AI NVR for homes and small businesses

Synology offer multi-drive RAID storage systems – many which can take on a little monitoring on the side – and devices like this built with it front and center. There is the power to drive AI on up to 16 streams of video including separating people from animals, intrusion detection and even license place recognition. Businesses can even use the AI system to detect whether face mask rules are being complied with. This AI also helps distinguish threats in poor lighting thanks to the GPU power. Recording can be backed up across drives or both can form a single volume

As well as HDMI connection for a monitor, the device can be reached remotely via iOS and Android apps and on virtually any computer via a browser interface. The USB 3.2 ports (front and back) offer keyboard and mouse connection.

This is a great choice for smaller installs, but bigger businesses might need something like the 4-drive FVA3221.

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(Image credit: Reolink)

5: Reolink RLK8-800

Best DVR for reviewing video history

Despite having only one SATA bay, the Reolink system makes a lot of room for storage by adding an eSATA socket at the back. The system is also typically bundled with its preferred Reolink 4K cameras which provide stand-out sharp footage which is easy to review thanks to the fresh modern interface. Reolink also offer a great variety of cameras and a doorbell.

Built-in operating systems can be a tad clunky, but connect the supplied mouse to the NVR and the Reolink interface, whether on 4K TV or VGA screen, is a bit clearer. The 24/7 recording is accompanied by a timeline which highlights events (people or vehicles) and can be filtered as you browse. While it doesn’t sound a lot, in practice most CCTV reviewing is for these things.

When connected to your local network via the LAN socket, assuming an internet connection, the system can use the same alert tech to send specific activity alerts to your devices.

(Image credit: Annke)

6: Annke 4K 8CH PoE NVR

Best NVR for affordable plug-and-play

Clearly built for practicality, the Annke H800 makes connecting a USB drive easy without re-positioning by adding an extra USB socket at the front as well as the rear one for the mouse.

The in-built OS isn’t beautiful, but actually very smart; you can choose to disable motion detection by zone on each camera view and, even as you refine the detection, you see a handy live view of where the algorithm is spotting action. Other handy features include quotas for individual cameras to prioritize some recordings drive vapacity.

The system includes event-driven or “Smart” timeline review of recorded video, the latter allowing you to search video for movement within areas you specify – a handy tool for finding if someone went into a specific corner of the shot after the fact.

Phone integration for Android or iOS also brings notifications though only one user account can be connected.

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(Image credit: Swann)

7: Swann SRNVR-88580H

Best DVR for AI features

What shines out with the Swann system is the more advanced facial recognition tools which put person/vehicle recognition in the shade. Yes, generalized person or vehicle alerts are still very useful, but Swann allows the known faces can be named. That makes specific alerts possible if, say, one of the kids gets near the treats. That is the kind of benefit consumer smart cameras offer, built on with integrations with Alexa and Google Assistant, but without the cost of a subscription.

A third USB socket covers mouse, backup drive and downloading to a USB stick
without needing to unplug anything – usability plus. 

On the down-side, pet detection does require a cloud subscription (perhaps that just feels a worrying threshold to cross). In reality the fact Swann offer a cloud option – and secure backup using it – will be a handy option for some, even if it does bring with it a monthly fee. Swann’s Enforcer Kit system also has a number of 4K CCTV cameras with red and blue flashing LEDs and sirens built in which can be acquired in a bundle with the NVR for an effective deterrent system. 

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(Image credit: Lorex)

8: Lorex D861A82B 4K DVR

Best NVR for smart home integrations

This elegant-looking NVR actually has the same sockets as most other 4K 8-channel systems from the back, but is chic enough to sit comfortably under a living room TV. There the central panic button, which triggers all lights & sirens built into connected cameras, could end a home invasion.

The main Lorex NVR software also allows you to set up effective deterrence rules using person and vehicle detection and features area search for easier review.

There is a similar level of design polish in the remote access app save for one thing; if you do connect wireless and wired cameras you’ll need to tidy up the alerts yourself to avoid duplicates. 

We also appreciated that the Apple TV wasn’t forgotten; and smart home fans will love the ability to add sensors (like gate or door opening) as well as cameras via a Lorex Sensor Hub.

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(Image credit: Synology )

9. Synology DS923+

A RAID system with security-friendly extras

As well as dedicated NVRs, Synology are synonymous (sorry!) with all sizes of data storage devices. While many entrust their data – especially with limited amounts of it – to the cloud, there are many reasons to have a physical backup system. Hot-swappable drives mean every piece of information can be backed up within the device, and a network connection means it is available via your home network, or remotely.

Since the machine is essentially a small computer, it can run apps on its own OS, from Mail Server to (more relevant here) Synology Surveillance Station. This lets you use some of your overall drive space to store video from your connected security cameras.

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(Image credit: CanaKit)

10. CanaKit Raspberry Pi 4

For those who want to make security a hobby experience

Make no mistake, this is not the same approach as the other products on this list. This isn’t a ready-made box with all the necessary PoE sockets to connect a series of cameras to but, since an NVR is essentially just a computer in different clothes, it shouldn’t come as a surprise that the enthusiast community is continuously refining software to power NVRs.

If you feel motivated to build your own, why not start with a Raspberry Pi 4? Unless you’re only using USB cameras, you’ll also need a PoE Ethernet Switch (like the BV-Tech) and certainly some kind of storage (it’s unlikely the microSD card slot in the Pi will cut it for long, but many folk already have a spare external hard drive lying around). From there it’s simply a matter of choosing an OS and a piece of software; Shinobi is available for free and supports ARM architecture, as does ZoneMinder, so there are two good starting points. 

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(Image credit: Amcrest)

11. Amcrest 4K NV4216E-AI

Best NVR for big multi-camera set-ups

If you need a more powerful NVR – with greater camera capacity – than the NV4108E above, then Amcrest have you covered; the 4216E-AI supports up to two 8GB drives inside and has 16 PoE ports for cameras on the back, all capable of 4K resolution. The system is happy with H.265 and H.264 and has a high-speed throughput of 200Mbps, dropping to 80Mbps when the on-board AI functions are active. This sacrifice buys you human and vehicle detection (and search in recordings), offering functionality to compete with the subscription services from Google Nest and Amazon Ring among others. Amcrest’s App is similar in scope. The machine even has microphone sockets for two-way-talk from the NVR.

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(Image credit: xmartO)

12. xmartO WNQ28

Wi-Fi NVR which can keep your CCTV separate from home network

If you’d like to install a CCTV system with some of the advantages of your own NVR, but aren’t interested in undertaking the cabling, then the WNQ28 seems a rational choice. It eschews the PoE network switching components in favor of two antenna to create its own wi-fi network which you can connect cameras and viewing devices to. xmartO also include their “G3 Auto WiFi Relay” feature which can use cameras to extend the network.

With or without this, the advantage of this device is that it keeps CCTV cameras on a different frequency from your home’s potentially already heavily taxed wi-fi (an issue many of us are starting to notice as high-speed broadband becomes more common). On the down-side it offers a fairly generic Linux-based OS and doesn’t have high bandwidth, while it definitely prefers xmartO cameras. Nevertheless it definitely helps keep things separate when building your network, so we can see some DIY fans strongly preferring this.

How to choose an NVR system

Selecting an NVR forces you to think about the very heart of your security system, and the choice you make will depend on whether you’re starting from scratch or you already have cameras you need to connect to. In either case, make the right choice and it’ll offer years of use even though you add and swap cameras and hard drives.

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How to reset the password to your Gamut recorder

This article will show you how to find the necessary information you need to send us so that we can help to reset the password for your Gamut recorder.

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First, turn the recorder on and move your mouse to the bottom of the camera live view screen. A blue bar will appear at the bottom; click on the ‘i’ symbol that I have marked in red in the screenshot below.

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This will open up a page of information about the recorder including the MAC address.

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You will need to send the MAC address and the date and time on the recorder, even if the time/date on the recorder is not actually correct. 

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This is very important, because we will generate a temporary password for you which is created based on the unique MAC address of the device and the time and date on it. If the date and time are accurate, just say that, or if you know it is five hours behind but the date is correct for example, just mention that when you email in and that should be sufficient. 

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Otherwise, just send in a picture clearly showing the MAC address and date/time on the device and say exactly when the picture was taken.

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Get in contact here, set the support status as ‘Password reset’ and the email subject as ‘Gamut password reset’. You will also need to send your original order/invoice number and the original delivery postcode to confirm your identity.

We will try to get back to you as soon as possible.

How to set up and view your Gamut PTZ on a Windows or Apple computer (GTIP210PTZ)

Purpose of The Guide

This guide will walk you through the initial configuration of your Gamut PTZ and show you how to view the camera on your computer.

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Before You Begin

Let’s Get Started

First we need to make sure that the camera is talking to your network. If you look on the box for the camera and on the side of the camera itself you should see a sticker that looks something like the one shown below.

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Make a note of the IP Address, User name and any Password shown on the sticker.

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Next we need to open Internet Explorer on the computer. In the address bar at the top of the page enter the IP address that you saw on the sticker. You should then be prompted to log in to the camera, here you need to use the User name and Password shown on the sticker, if there is no password on the sticker then leave the password field blank.

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Please make sure that you are using Internet Explorer and not any other browser. The reason for this is that most CCTV systems require the use of software called Active X to be able to display your live video and that software is only supported by Internet Explorer.

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If you are prompted to install any software you need to allow this to happen, this software enables your computer to display the video feed from the camera.

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At this point you should be seeing a live view from your camera and can go ahead and fit your camera wherever you need it. To watch your cameras in future you will simply need to open Internet Explorer, go to the IP Address from before and log in to the camera. From there you can also control the motion of the camera by using the PTZ controls shown below. These features are explained more in depth in other guides which can be found here.

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If you were unable to access your camera this way then it’s not a problem, we just need to use a different method. Alternatively if you wish to view the system without having to log in through Internet Explorer each time then continue reading and you will see how to view the camera without needing to log in each time.

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First open CMS5/VMS, the program that you installed before we began, and click on Device Manager. You will now be presented with a screen that looks like this:

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You should see a camera in the list that has the same IP Address as previously seen on the sticker on the camera. If you don’t then click the IPV4 Search button and after a few moments the camera will appear. Select the camera by ticking the box to the left of it and click Add.

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The camera will now be displayed in the bottom half of the window. Towards the right hand side you will see a number of buttons, you need to press the Modify IP button as highlighted in the following image.

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At this point if you wish to use the camera through Internet Explorer rather than CMS5 you are now able to. Make a note of the new IP address that the camera is displaying and follow the steps detailed near the top of this guide for accessing the camera using Internet Explorer.

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Now click the Home button to return to the main page for CMS5/VMS, then click Monitor. On the right hand side you will see your camera in the list of devices. Double click on your camera and the video feed will appear in the middle of the screen. If you then double click on the video if will go in to full screen mode so you can see a larger picture. To then control your camera click the button shown below and the PTZ controls will appear. As before more articles about controlling your camera can be found by clicking here.

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GAMUT RECORDER Installation and user guide

Read More : UNV Recorder Set Up Guide

How to add your Gamut recorder or camera to a mobile phone or tablet

Purpose of The Guide

This guide will show you how to add your Gamut camera or recorder to a phone.

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Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. If you have a recorder with a hard drive you will need to use a TV or Internet Explorer to set it up for the first time, follow the quick start guide to do so.

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If you are using a recorder and cameras, make sure that the cameras are connected and working.

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If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

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You will need to download the app RXCamView onto your phone or tablet.

Android

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Apple

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Let’s Get Started

Open up RXCamView on your device and tap on the head and shoulders icon to open the side menu.

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Then tap on ‘Device List’.

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On the Device Manager page, tap on the ‘+’ icon then tap on ‘IPC/NVR/DVR’.

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The app will request permission to use your camera, allow it to. It will open up your camera and you need to point the camera to the QR code on the label on your recorder or camera.

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Once you have successfully scanned the QR code the app will prompt you to fill in some information. Leave the IP/Address and Media Port fields, the username is admin by default, and the password is blank by default.

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Then the device will appear in the device list, it should say ‘Connected’. If it says ‘connect close’ then check the password is correct and that nothing has been disconnected.

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If you tap on the play icon underneath the device, you will be taken to the live view window. Just tap on the name of the device to begin live view.

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To view recordings, just tap on the film reel icon at the bottom right below the live view screen:

For more information on the settings of the recorder, please refer to the quick start guide or the manual.

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If you find that the device only works when you are connected to the same internet router as it, and not when accessing it via another Wi-Fi network or with 4G, take a look at this guide.

How to access your Gamut camera or recorder using a Windows or Mac computer

Purpose of The Guide

This guide will show you how to access the live footage, recordings and settings of your Gamut camera or recorder, using a Windows or Mac computer.

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Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. You will need to use a TV to set up the recorder for the first time, follow the quick start guide to do so. After the initial setup, a TV or monitor is not necessary when accessing the recorder via a network connection.

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If you are using a recorder and cameras, make sure that the cameras are connected and working.

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If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

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Let’s Get Started

Now that you have connected your recorder/camera to your internet router and turned it on, you will be able to view it using a program called Surveillance Client.

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First you will need to download some software called Device Config Tool, which will allow you to find out the IP address of the camera/recorder and edit some of the settings.

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Download it from here if you are using Windows, and here if you are using a Mac.

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Once the software has been downloaded and installed, you will see a window like the screenshot below. Make a note of the camera/recorders IP address.

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If the recorder/camera does not appear in the program, first ensure they are turned on and check the connections from the device to your internet router. If you are using a Wi-Fi bridge system, make sure that they are configured correctly (if they were not pre-configured) and are both turned on.

Surveillance Client

If you are using Windows you can download Surveillance Client from here.

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If you are using a Mac, download it from here.

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When you have downloaded and installed Surveillance Client you will be presented with a set-up wizard. Click Next, then Add Online Device. Your recorder/camera should appear in the list; select it then click Add Selected Device. 

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Now choose a name for the recorder/camera. By default the username is admin and the password is blank. Now click ‘Add’.

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You will see the device appear in the left hand pane. Select it, click ‘Import’, then open the ‘DefaultGroup’ folder on the right side and you will see it has been added.

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Click ‘Next’ then ‘Finish’ and you will be taken to the main menu. Now click on ‘Main View’.

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When you are taken to Main View, double click on DefaultGroup, then the name of your recorder (if you have one) and the cameras will be shown. In the screenshot I only have one camera connected, which is signified by the green play icon. Double click on the camera name to begin live view. If you want the camera to be in full screen, double click on the live feed.

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To access recordings, go to back to the Control Panel and then click on Remote Playback. Open up DefaultGroup on the left side panel, then select the cameras which you would like to view recordings from and click the play button. You can select the date using the calendar on the bottom right.

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To access the settings of the recorder/camera itself, go to the Control Panel, click on Group Device, then click on the spanner icon next to your recorder.

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For more information on the settings of the recorder, please refer to the quick start guide or the manual.

MORE PAGES >>>

Production Introduction

The DVR series is a HD surveillance product that designed for security field. It uses an embedded LINUX operating system to ensure stable system performance. It adopts the standard H.265 video compression algorithm and a unique spatial-temporal filtering algorithm to achieve high-quality, low-bitrate synchronous audio and video and 24/7 video recording. With TCP/IP network technologies, it

has powerful network data transmission and remote control capabilities.

The DVR can be used locally or online applied as a part of a safety surveillance network. With professional network video surveillance software, it fully demonstrates its strong networking and telecommunication capabilities.

This DVR can be applied to security measures in various fields and departments such as banking, telecommunications, electric power system, judiciary system, transportation, smart communities, factories, warehouses and water facilities.

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Unboxing and Initial Setup

When you receive this product, please confirm that it matches the model you ordered and carefully inspect the device for any obvious damage. After opening the casing, check whether the data cable, power cable, and other connections inside the device are firmly connected to the main board.

Please protect the labels attached to the bottom or back panel, which is very important to our after-sales service work. When contacting our company for after-sales service, you will need to provide the model and serial number on the order label.

1.2Gallery

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Power Indicator

Network Indicator

⑨  ⑩ ⑪

Hard drive

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LAN

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HD Digital Video Recorder

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Video Input

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Audio Output

⑫ USB2.0

VGA  Ethernet Port

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Audio Input

HDMI

USB2.0 Power Port

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NOTE: The picture shown is for reference only. Actual appearance is subject to the model you purchased.

How to set up Zosi XVR System

Read More : How to Connect Zosi wifi cameras to nvr

Suggestion: Please test the product before installation to ensure it is functioning properly.

Ⓒ Connect the camera to the DVR via a BNC cable.

Ⓒ Connect the DVR to the monitor via an HDMI or VGA cable.

Ⓒ Connect the DVR to the router via a network cable.

Ⓐ Connect the mouse to the USB port of the DVR.

Ⓒ Power on the DVR by connecting it to a power source.

⑥ The monitor will display the real-time monitoring image from the camera.

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Via Smartphone

Search “ZOSI” in App Store, or use a browser to scan the QR code below to download and install the App, and follow the on-screen instructions to complete the initial setup.

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App video operation link

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Via PC

Download: https://www.zositech.com/app/

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Basic Operation

After connecting the power supply, the power indicator light will turn on, and the device will start up. At this time, you will hear a “beep” from the buzzer. By default, the system is in multi-screen mode.

Mouse Use:

Left-click:

Double-click a single-channel to make it full screen, and double-click again to return to the multi-channel display.

Click once to open a menu option. Right-click：

Click once to exit the current menu or return to the previous menu option.

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Left-click  Right-click

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After the device is powered on normally, you need to log in to the system before operating it. The system will provide corresponding functions according to the permissions of the logged-in user.

The default for the device is “admin” and the default password is blank. You can log in to the system directly the first time after powering on.

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....After entering the preview page, double-click the left mouse button to switch between single or multiple display. On each preview screen, the date, time, and channel name can be displayed, and each screen display the recording and alarm status of the monitoring channel.

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Motion Detection Triggered Motion+PIR Detection Triggered

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Human-Figure Detection Triggered

PIR Detection Triggered Vehicle Detection Triggered

In preview mode, click the right mouse button to bring up the quick menu, and click the right mouse button again to exit the quick menu.

1.4.1Start Scan

Start Scan refers to the system automatically displaying each live video in sequence according to the order of the devices in channel lists. The jump button is available only when the user selects the channel in [Main Menu]>[Setup]>[Live], and when not all channels can be displayed completely in the current preview mode.

Adjust image settings for all channels: Brightness, Contrast, Saturation and Hue.

Zoomed in digitally up to 4X or 8X of single channel.

Set the audio settings for each channel to enable, disable, or mute audio, and adjust the volume. When [Auto] is selected, the audio will be enabled automatically when switching to the full-screen display.

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Control the RS485 devices of all channels. Set the address, baud rate, protocol, preset points, patrol routes, tracks, etc. of the RS485 device in [Main Menu] > [Setup]

> [PTZ ]

Note: Due to differences in product design, some devices may not support RS485 interface.

Right-click and select Playback to choose between Video Playback/Quick Playback, Video Playback: Search for the video you want by time or event, then click Play.

Quick Playback: Quickly playback the first 30 minutes of video.

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Play/Pause

Fast  Rewind Forward

Multi-screen display

Previous Record  Next Record

Previous Video: Go to the previous recorded event.

Next Video: Go to the next recorded event.

Fast Forward: The video can be played at different speeds, from 1/4x to 16x. Rewind: The video can be played at 1x, 8x, 16x, and 32x speed for rewind viewing. Display Mode: Both single-screen and multi-screen display modes are available. You can choose the number of screens you want to play simultaneously. Channels without recordings will display a black screen during playback.

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Main Menu

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Set functional parameters of the device, including: Basic Configuration, Live Configuration, Recording Configuration, Recording Schedule, Alarm Configuration, Network Configuration, User Management, PTZ Configuration, Advanced Configuration.

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Basic configuration contains 3 sub-menus: System, Date & Time, and DST

[System Type]: The name of the system displayed on the client

[Model Number]: Used for controlling multiple DVRs with one remote control [Video Format]: Supports PAL and NTSC video format.

[Password Check]: Checking this option means that users must enter a username

and password in the system settings and have the corresponding permissions to perform certain operations.

[Show System Time]: Choose whether to display the time on the scene.

[Max Online Users]: Set the number of network users who can access the device. [Video Output]: Users can select output resolutions 1024×768, 1280×1024, 1920×1080, etc.

[Logout After (Minutes)]: The system automatically logs out after a set time of inactivity. [Startup Wizard]: Whether to display the wizard on startup.

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Set the date format, time format, time zone, and manually adjust the system time.

NOTE: The system default time zone of the system is GMT. You can select

[Time Synchronization] to correct the time. The network time server can also be set.

Set the start and end times of daylight saving time through the week or date.

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Live configuration contains 3 sub-menus: Live, Main Monitor, and Video Video Masking.

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[Camera Name] Click on the camera name, and a software keyboard will pop up. Users can modify the camera name as needed.

Click on the Shift key to switch input method.

[Colour] Users can adjust the brightness, hue, saturation, and contrast of the channel.

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[Interval] The time interval for switching from one channel to another in sequence during channel rotation.

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Users can mask certain areas in the scene, max 4 areas.

[Setting] Enter the live view, hold down the left mouse button, drag the mouse to set the blocked area, click [Apply] to save the setting.

Double-click the area that needs to be deleted, and the area will turn black. Right-click

to exit, and then click[Apply] to delete the blocked area.

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Recording configuration contains 5 sub-menus: Enable, Record Bitrate, Stamp, Recycle Record, and Snap

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Enable/disable recording and audio functions for a specific channel, or set all channels to default enable.

[Resolution] The recording resolution for each channel [FPS] Selection range: 1-30 (NTSC) 1-25 (PAL)

[Encode] The camera’s encoding type, support VBR and CBR

[Quality] The higher the quality, the clearer the video image. Options include Lowest,

Lower, Low, Medium, Higher, and Highest [Max Bitrate] Range: 256kbps ~ 2048kbps

[Adjust] The video format, including CVBS, AHD, CVI, and TVI

Note：These functions are not optional

[Camera Name] Select whether to display the camera name or not [Time Stamp] Select whether to display time on this channel or not

[Position] Click this button and users can use the mouse to drag the camera name and timestamp to any position on the live screen.

4.Recycle Record

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When selected, the DVR will automatically overwrite the oldest files and continue recording when the hard disk is full. If not selected, the DVR will stop recording when the hard disk is full and prompt “Insufficient remaining space” on the screen.

Recording schedule contains 6 submenus: Schedule, Motion, Sensor, PIR, Vehicle , and Human.

[Copy] Apply the recording schedule of a certain channel to other channels or all channels.

Select the channel, double-click the left mouse button, and edit the weekly plan.

[Add] Add a recording schedule for a certain day [Delete] Delete the selected schedule

[Copy] Copy the schedule of a specified date to other dates. Double-click the left mouse button to customize the effective recording mode time for each day of the week.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for motion detection recording is all selected.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for sensor alarm recording is all selected.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for PIR detection alarm recording is all selected.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for vehicle detection recording is all selected.

The setting is the same as that of scheduled recording, please refer to scheduled recording setting.

NOTE: The default schedule for human detection recording is all selected.

The Alarm configuration contains 7 sub-menus: Sensor Alarm, Motion Detection, Video Loss, PIR Detection, Human Detection, Vehicle Detection, and Other Alarms.

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NOTE: Some products may cancel sensor alarm recording due to product differences.

1-1. Basic Configuration

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[Enable] Enable the sensor alarm function for the corresponding channel [Type] Select the alarm type: Normally open or Normally closed

[Name] Set the name of the sensor

1-2. Alarm Handling

[Holding Time] Select the alarm delay time, with options of 5s, 10s, 20s, 30s, 60s, 120s, Always

[Trigger] Click to set alarm configuration, trigger recording, PTZ linkage, etc. [Buzzer] When selected, the buzzer will sound when an alarm triggered

[Show Full Screen] When there is an alarm trigger, the alarm will pop up in full- screen display

[To Alarm Out] Select to trigger the alarm output on a specified channel

[Email] When an alarm is triggered, the system will send relevant information to the user’s designated email, such as the alarm event, snapshot, device name, device number, etc.

[Snap] When an alarm is triggered, the system will automatically capture and save images of the selected channel

[To Record] Select the channel to trigger recording

[To PTZ] To set the action type and serial number of the linkage

1-3. Schedule

The schedule settings for sensor alarm are the same as for scheduled recording. For specific setting steps, please refer to 4.2.4 [Recording Schedule] -[Schedule] NOTE: The default schedule for sensor alarm is Select All

Motion Detection contains 2 sub-menus: Motion and Schedule.

2-1. Motion Detection

By analyzing the video image, when the system detects motion signals that reach the preset sensitivity, it will trigger motion detection alarms and activate the linkage function to push the alarm information to the App or email.