Frequently Asked Questions

Note: These guides were written for Uniview NVR users who prefer to change settings remotely using a mobile or desktop browser (Internet Explorer). Remote and local configurations share many similarities and only the locations and availability of each feature may vary. The Uniview NVR Manual can provide more information if what you are looking for is not found in this simple guide or if you prefer local access by connecting a mouse and display to your NVR.

How Do I Access My Uniview Security System?

There are two ways to interface with your Univew Security System and to access all its features and configuration options you can choose to access it locally or remotely. Local access refers to connecting your Network Video Recorder to a display and a USB mouse. The monitor and the mouse will serve as the input-output for interfacing. Remote access refers to connecting to your Network Video Recorder through a browser (Internet Explorer provides the greatest compatibility) installed on a device that is in the same network as the Security System.

Local Access and First Time Setup

The NVR interface can be accessed directly by simply connecting the NVR to a display (this can be done with an HDMI or older VGA cable) and to a mouse. Once the display and the mouse is connected and the login screen is displayed, proceed to login. Since this is the first time, we will be using the default username and password (at the time of writing default login and password are admin and 123456) found on the manual that came with the NVR. 

After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information.  You will be using the new password for all your future access with the NVR.

Once the password has been changed, a pattern lock will also be prompted (this is optional and can be skipped). After doing so, the Privacy Policy will be displayed for the user to review. The screen that follows the Privacy Policy will let us connect our mobile devices to the NVR. This will grant access to Live View, alerts, and other configurations we may want.

The device QR code will be presented here. Allowing you access to the EZCloud feature. Devices can be added to the cloud manually but it is far easier to just use a link given from the QR code. If you want to pair the NVR with the EZView app, click here to read more about it. 

The next step is to set or synchronize the time. This step will ensure that all scheduling configurations you will set and all alerts and alarm information will be accurate and will work based on your local time.

After this, you will be prompted to check the TCP/IP settings, the default settings will work for most people. If you need to specify networking (usually when DHCP is not enabled on other devices on the network), please do so here. You will still be able to alter this later.

Once the time and the password have been configured, you are now ready to enable and disable the features of the NVR.

To access the menu, you can right-click on any part of the screen and then click on Menu. It can also be accessed along with other options by moving your cursor to the bottom left of the screen. This will take you to the SETUP screen where you can enable and customize alerts, features, and other options available to you.

Remote Access and First Time Setup

You can also access the NVR interface through the use of a browser on a device connected to the same network as the NVR. To do this, you will need the IP address of the NVR you wish to connect to. The easiest way to find this on a Windows PC is with Uniview’s EZTools which can be downloaded here. Once installed on your computer, running the EZtools will automatically show you all connected Uniview devices.

The IP address can also be obtained by logging into your router and checking connected devices, using the command prompt (arp -a command and checking for new devices on the private network) or simply using another display for the NVR to check the current IP address of the device.

Note: Any browser should work to alter configurations, however using Internet Explorer will be the easiest to access the live view. (due to some newer browsers not supporting certain plugins). 

From here, we can see the IP address given by our router to the NVR. 192.168.254.192. It will likely be different for you. Clicking on the Remote Web button will open your default browser and take you to the NVR interface.

You can then proceed to login to your Uniview NVR Interface. Since this is the first time, we will be using the default username and password found on the manual that came with the NVR. After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information. You will be using the new password for all your future access with the NVR.

Once the password has been updated, you will be greeted by the Live View display. Clicking on any of the cameras found on the left will show you live footage from it. In this case, a single IP camera is connected to the 4-Channel NVR.

From here, you can now click on SETUP to access all configurations and features and set them up to your preference.

Uniview How To Guides 2024

How Do I Start Recording And Scheduling?

Once properly installed and powered, most Uniview Security System immediately starts recording and saving footage to the Hard Disk Drive. To configure when and what types of footage you choose to save, you only need to navigate to the Recording Schedule tab.

Navigation: Setup > Camera > Schedule

Pre-Record and Post-Record:

If the Pre-Record and Post-Record values are set to 60 seconds and 300 seconds respectively and using motion detection as a trigger, here is how it will play together:
.

Event-Types:

The setup that is shown on the screenshot above can be interpreted this way. During weekdays, from 7:00 AM to 5:00 PM, the system will monitor and record all footage into memory. The rest of the day, the system will not record anything unless a motion trigger or an alarm event is detected. During weekends, the system will not record anything except for motion-triggered events. During holidays, the system will not record anything unless an event is triggered.

How Do I View Playback, Timeline, and Events?

The Playback tab is found between the Live View and Setup tabs of your Uniview Web-Based Interface. As always, Internet Explorer would provide the widest range of options not available to other browsers.

Navigation: Playback

The playback sidebar is the first point of interest. The top drop-down allows you to filter what types of playback you wish to view. The options are as follows:

Normal: Default playbacks and scheduled recording sessions.

Tag: Shows a playback list that matches a tag keyword.

To utilize this feature, you will need to create tags on certain times you want to save for future reference. To do this, click on the time you want to create your tag and click on the Add Customized Tag button on the toolbar as shown here:

A window will open that allows you to name your tag and adjust the time.

After clicking OK, the new tag will be created. To search for tagged footage, change the filter into Tag, click on the Camera, specify the Keyword, set the time range to search between, and then click search as shown below:

This will display all tagged footage that matches the Keywords.

Event: Shows playback list for a matching event. Very similar to the above example but a simpler approach is only looking for footage of recorded events. To use this function change the filter to Event, choose a specific Event-Type from the drop-down list, select the Camera, specify the Time Range the system will search. Click search. This will display all events that match the Event-Type captured by the camera within the time range.

Smart: The system analyzes recordings for smart search results. 

How Do I Monitor And Manage My Storage?

To monitor and manage your storage, you will need to access the Hard Disk group on the setup. The settings and their functions are explained below.

Navigation: Setup > Hard Disk > Hard Disk

Hard Disk

This tab shows you details of the current storage situation of your NVR. The total capacity and the available free space can be monitored from this tab alongside options to add and more storage.

Disk Group

This tab allows the creation and management of Disk Groups. A handy tool if managing a large number of Hard Disks and to simplify storage allocation.

Navigation: Setup > Hard Disk > Disk Group

The disk group feature allows us to assign hard disks to a disk group and use the disk group to store recordings and snapshots of specified cameras. Different arrays can be assigned to different disk groups. Redundant disks cannot be assigned to any disk group. Disk group information will be initialized if any disk in the group is formatted.

Allocate Space

This tab allows setting a maximum storage allocation for each camera on a disk group.

Navigation: Setup > Hard Disk > Allocate Space

Advanced

This tab will determine what the Network Video Recorder will do once the Hard Disk Drives are full and new footage needs to be saved. Setting this to Overwrite should allow the NVR to delete older footage to make space for new ones to be saved while setting this to Stop will prevent any new recordings to be saved.

Navigation: Setup > Hard Disk > Advanced

How Do I Set Up Tamper Detection?

To set up Tamper Detection, you will need to access the Tampering section of the Camera Setup.

Navigation: Setup > Camera > Tampering

How Do I Set Up Motion Detection?

Navigation: Setup > Camera > Motion

How Do I Set Up Face Detection?

The Face Detection feature creates an EVENT when a person’s face is detected by the Video Content Analysis. It will then proceed to take screenshots of the person or persons detected.

Navigation: Setup > VCA > Face Detection

How Do I Set Up Line Crossing Detection?

The Cross Line Detection feature creates an EVENT when an object crossed a specified line. This feature has 3 modes. A<->B which creates an event whenever an object crosses the line. A->B which only triggers when an object moves from side A to side B. B->A which only triggers when an object moves from side B.

Navigation: Setup > VCA > Cross Line Detection

How Do I Set Up Intrusion Detection?

The Intrusion Detection feature creates an EVENT when an object that meets the minimum size relative to the region (based on percentage) enters any of the specified regions and stays inside the region past the minimum time threshold.

Navigation: Setup > VCA > Intrusion Detection

How Do I Set Up People Counting?

The people counting feature is used to monitor the number of people entering or leaving an area.

Navigation: Setup > VCA > People Counting

How Do I Adjust Image Enhancements, Exposure, Infrared, and Starlight?

Although fully-functional and is configured by default, you can specify desired image enhancements on the Image tab.

Navigation: Setup > Camera > Image

How Do I Adjust Resolution, Frame Rate, Bit Rate, and Video Compression?

Adjusting the resolution, frame rate, bit rate, and compression of recorded footage can be done by navigating to the Encoding Tab.

Navigation: Setup > Camera > Encoding

How Do I Name My Cameras and Manage On-Screen Display?

Navigation: Setup > Camera > OSD

How Do I Directly Transfer Footage From My Security System to My USB?

To transfer footage from the Network Video Recorder to your USB, you will need to create a video clip from the recorded footage, then save it to your USB.

.

How to Add a Uniview NVR Device to EZstation for Viewing on the Local Network (LAN) Only

This guide will show you the few simple steps to add a Uniview product (NVR/IP Camera) to the EZStation software for Local Viewing only.   This can prove beneficial in cases where:

1. There is no internet access.

2. Viewing the device remotely isn’t needed.

3. Signing into a cloud account on EZStation on the same network as the device is slow to load the video.

Note:

-EZStation should already be installed and running.

-Click on any of the images below to enlarge them in a new tab.

1. Click Device Management

Read Next :

1. Uniview IP Security Camera Guides
2. Uniview NVR Remote Access
3. Uniview Setup Guide: Video Content Analysis

2. On the Device Management page the top section on the right labeled “Managed Device” will show devices that have been added to EZstation.  The bottom section on the right labeled “Online Device” will show all devices that are detected on your local network.

1. Select the device from the list on the bottom.

2. Click the Add button.

3. The device will now be added to the top Managed Device section.  If the default password to the device was changed previously it’s important to click the Edit button and input the password on the window that comes up, then click Okay.

4. If everything went well the Status should now say Online.

5. Click the Live View tab at the top of EZstation.  Lastly, double click on the device on the left column to start the live view.

How to record audio on a Uniview NVR

Record audio on a Uniview NVR by following each step below

NOTE

-This audio setting has only been added on select models with newer (2022+) firmware installed. -This guide assumes you have already enabled audio on the IP cameras with a microphone.

1.  After logging into the web interface of the NVR go to Setup->Camera->Schedule.

2. Select the camera you want to enable audio recording on by clicking the drop down.

4. Change the Audio Storage option to On.

3. Click Save.

Creating New Users

Adding users to your UNV NVR allows you to customize exactly what people are able to see when operating your device, which can help protect your settings and the security of your device.

This tutorial assumes you have already completed the basic set up for your UNV NVR

Accessing and Configuring a New User

1. Sign into your UNV NVR. To do this, start at the Live View screen of your NVR.
2. Right Click Anywhere on Live View > Main Menu > Draw Pattern or Enter Password
3. You will be taken to the main menu. Click on “System” and then navigate to the “User” menu. At the bottom of the screen, you will see a button labeled “Add”. Click there.

You will see a pop up menu with everything you need to configure your new user. From top to bottom:

1. Username: This is the username for the user you are creating. It can be whatever you’d like.
2. User Type: This controls the general configuration for the user you are creating. You will notice that you cannot have more than one admin account.
   1. Operator: This is a user type that has permission to use the NVR configuration menu. Use this account type if you want your user to be able to change and configure your NVR through it’s main menu. Please Note: You can customize exactly what permissions this user gets, but by default, the Operator type is used for tech support and configuration.
   2. Guest: This is a user type that has permission to ONLY view Live View and Playback on your NVR. You can customize exactly what cameras they can view. This is the recommended user for anyone that is only allowed to Live View and Playback your cameras.
3. Password: This is the password that the new user will use to sign into the NVR. It must be considered a “STRONG” password. Once you have decided upon a strong password, you must retype it in the Confirm Password section.
4. Pattern: As with the admin account, your user account can have it’s own distinct lock pattern. This is where you can draw that pattern. Please note that the pattern MUST be distinct from other users, or there will be a conflict.
5. Permissions: This menu allows you to configure permissions for your new user account.
   • 1. Basic Permissions:
        1. Configure: This allows the use of the main menu to configure the settings of the NVR. Only give this option to trusted users.
        2. Upgrade: This allows the user to update the firmware on the cameras and recorder. Only give this option to trusted users.
        3. View and Export…: This allows the user to view and export logs and configuration files. Only give this option to trusted users.
        4. Restart: This allows the user to restart the NVR. Only give this option to trusted users.
     2. Camera Permissions:
        1. Live View: This allows the user to view the Live View on certain cameras. You can choose either all cameras or specific cameras by selection the camera numbers on the right-hand side. Unselecting a camera will turn that camera into a blank square when this user is logged in.
        2. PTZ Control: This allows the user to move and zoom cameras that have the ability to do so. Only give this option to trusted users, as they will be able to adjust the position on motorized cameras.
        3. Playback: This allows the user to view Playback on certain cameras. ou can choose either all cameras or specific cameras by selection the camera numbers on the right-hand side. Unselecting a camera will force the error “You Do Not Have Permission” if the user tries to view playback.
        4. Manual Recording on from the NVR: This allows the user to override the recording schedule for your cameras and manually decide when a camera should record. Only give this option to trusted users.

Once you have completed the permissions for your new user, click the “OK” button on the bottom right-hand side. This will take you back to the User screen.

Setting Up Motion Recording Via Web Interface

Motion detection recording allows you to only record footage when there is activity in any of the areas that you are monitoring, making it easier to search for events recorded and also allowing your system to conserve disk space on your NVR’s hard drive.

Step 1. Navigating To The Motion Settings

1. Open the recorder web login by typing the recorders local IP address / external IP / DDNS into the Internet Explorer web browser.
2. Click “Download” at the top of the page to install the web plugin. Make sure you close your browser during the installation.
3. Reopen the recorders login page and login using your user name and password (Default is Username: admin Password: 123456)
4. Once you are logged in navigate to the “Settings” button at the top of the screen
   
5. . Once in the “Settings” menu on the left hand side navigate to “Camera > Motion”
6. All of your motions settings will be found in this menu. The first setting that will need to be configured is the “Area”. To set up the area for detection first click on “Start Drawing”, next on the image provided to the left start in the corner and drag and drop a red grid over the whole image.
   
7. Next make sure that the “Motion” setting is check to the “On” Position.
8. Every situation is different where the camera will be installed. Typically setting the sensitivity to 50 is recommended, then adjusting from there if needed. Either lowering if too many false triggers occur, or raising it if little to no triggers occur
9. Setting the Arming Schedule will be the next tab over.(time when actions will be
   triggered). We usually recommend keeping this at 24/7, but every situation is different!
   
10. Next setting to set up is going to be the “Trigger Actions”. The trigger actions are set up to the camera what to do when motion is detected. The main setting that you want to make sure you have set is the “Trigger Recording”. When setting the trigger reordering setting you want to check on the channel that you are currently configuring, for example if you are configuring motion for camera one in the trigger recorder menu “D1” would be checked on while all the other are unchecked and if you were configuring channel 5 under trigger recorder “D5” would be checked on while all the other were unchecked.
    

Key

• Conventional
  • Buzzer – The NVR’s Speaker will beep when event is triggered.
  • Send Email – NVR will send an Email when Event is Triggered
• Alarm Output – When an event is triggered, the NVR can enable a built in alarm output for a siren, light, etc.
• Recording – When Event is triggered for the particular cam, the NVR will start recording on cams that are checked
• Snapshot – When Event is triggered on the particular camera, the NVR will take a snapshot of any cams that are checked
• Goto Preset – When Event is triggered, the NVR can set a PTZ cam to a specific preset

Step 2. Setting Up The Schedule

1. Next thing to set up will be the Schedule on the recorder. To access these setting navigate to “Settings > Camera > Schedule”
2. Pre-Record is for how much data will be saved from before the motion started. Post-Recorder is how long the camera will keep recording even after it has stopped detecting motion.
3. Make sure that “Recording Schedule” is check to the “On” position.
4. First thing you want to think about is if you want the cameras to record all of the time or on motion in this tutorial we are setting up all camera on motion. If you want the camera to record all of the time by default you can leave the schedule at the all blue color.
5. To change the Schedule to motion you can click the “Motion” button on the right and then drag and drop the green color over each day and hour starting in the corner.
6. Other option for setting up the Schedule is you can click on the “Edit” button just above the upper left corner. This will allow you to manual type in each periods start and end times how you want the recorder to record during that time.
   
   
7. You can then use the “Copy to” drop down to copy the schedule to all cameras or you can manual set up each camera by changing the Camera ID at the top.

How to set up Gmail email alerts on a Uniview NVR

This guide will explain each step to set up email alerts on a Uniview NVR using a Gmail account

Note

If you would like to receive E-mail alerts whenever an event has occurred, we recommend using a Gmail account. It’s free, secure, and easy to configure.  If you don’t already have a Gmail account you can create one here.

First, you’ll need to make sure that your Gmail account is configured to allow “less secure apps” to send E-mail to your account from the NVR.

1. Log into Gmail with your user name and password, then click on your account icon in the top right. Our account has been customized with the Nelly’s “N”.  Yours might have a default user icon.

2. Then click on the “My Account” button:

3. Then click on “Sign-in & Security” on the left:

4. 2-Step Verification: Turn on 2 Step Verification if it’s not enabled, otherwise the setting you need to enable will not be displayed.

5. Now there should be an option for “App passwords” underneath 2-Step Verification. Select this option, Select App and choose “custom” and name it NVR/DVR and it will generate an app password that you will need to save for later.

6. Now that 2-step verification and app passwords are enabled the next step is to log into your NVR by opening a web browser and typing in the IP address.   Alternately, if you have the EZTools software you can click the “e” icon on the right to open the NVR in a web browser.

7. Once you’re logged in to the NVRs web interface go to Setup->Network->Email.  (Click to view full size)

8. First turn the Server Authentication to On, this is required by Gmail.  Next insert each field as explained below:

Username: Full Gmail email address  (ex. nellyssecurity@gmail.com)

Password: Generated App Password

SMTP Server: smtp.gmail.com

SMTP Port: 587 – Check the TLS/SSL box

Snapshot Interval: Check the box to attach a snapshot to the email when an event has occurred

Sender: NVR

Sender’s Address: Full Gmail email address

Select Recipient: Here you can choose to send to multiple people

Recipient: The name of the person receiving the email alerts

Recipient Address: Full Gmail email address of the person that will receive the email alerts

Schedule: Whenever you want the emails to send.  By default they are set to send all day every day if they are triggered.

9. Once all the information is in click Save.  Next click the Test button next to “Recipient Address” to send a test email to the specified email address.

10. Lastly, you will need to check the “Send Email” box for the event you want to trigger the alerts.  (Motion Detection, Cross Line Detection, etc)

If you want to set up email alerts for regular motion detection go to Camera->Motion.  The check box can be found under the Trigger Actions tab.

How To Manually Upgrade a UNV NVR Via Web Interface

If your NVR is accessible on the local area network using the web interface, you may update the
firmware using a file that has been downloaded and stored locally.

Within the Setup section of the web interface, go to the Maintenance section and select the Local Upgrade entry. On the screen that comes up, click on the Browse button next to the Upgrade text entry field and browse to the location on the local PC where the firmware file is stored and click on it. Once the file is properly entered, press the Upgrade button and the unit will perform the upgrade procedure including a reboot which will terminate your connection.

Please Note

If you download a firmware off the Nelly’s website, you must export the Zip Folder out of the initial Zip Folder that is downloaded.

Adding Blank UNV Camera To UNV Retail NVR via Plug n Play

In scenarios where a Blank UNV camera is paired with a UNV Retail NVR, these will be plug n play. However, you may not get the full functionality of the Blank UNV Camera right away.

In this guide, we will show you the steps needed to allow the full functionality of the Blank UNV Camera.

Connecting The Camera

Since the Blank UNV cameras are plug n play with UNV Retail NVRs, the camera will come online if it is connected directly to the integrated POE switch of the NVR.

Camera Configuration via NVR

One thing you may notice however, the camera will show added with the ONVIF protocol. This can be very limiting as ONVIF only guarantees a live view and 24/7 recording.

If you go into the Smart Event section of the NVR while the camera is added via ONVIF, you will notice that none are available:

To accommodate for this, Go to Setup -> Camera -> Cameras. Checkmark the Camera, select Modify, change the Add Mode to IP Address, then change the Protocol to Uniview. Save.

Now that the camera is talking via the Uniview protocol, the Smart Events are now available!

Please Note

Not all UNV cameras support Smart Events, be sure to verify what events the camera supports beforehand! If you are unsure what events a camera may support, feel free to contact our Support or check the camera’s spec sheet.

Also Note

This guide will work along with UNV Retail Cameras and UNV Blank NVRs. Just the protocol will be changed to Private instead of Uniview on the Blank NVR.

How to group Uniview Devices in EZStation

Note: EZStation should already be installed and and running.

1. Click Device Management

2. Click the Group button

3. Click the plus button, type in a name in the Group info window, then click Add.

4. Click Import Camera, select the cameras you want to add to the group by checking the box next to the model number.  Lastly, click the Import Selected button to add them to the Group folder on the right.

5. Repeat the steps again for any additional groups that need to be created.

Uniview IP Security Camera Guides

Read Next :

1. Uniview NVR Remote Access
2. Uniview Setup Guide: Video Content Analysis
3. New Uniview Ezview Firmware Software Download

Adding a Uniview Dual Lens PTZ to a Uniview NVR

Step 1:  Open the web interface for the NVR and go to Setup->Camera->Camera.   Next click the button labeled “Auto Search” and wait a few seconds for it to populate with a list of cameras.

Step 2:  Select the PTZ from the list by checking the box to the left of the IP address. Click the OK button to add the PTZ to the NVR.  (Notice on the Qty column the dual lenz PTZ has a “2” where the other IP cameras have a 1.   This essentially means we can add it to the NVR twice, once for each lens on the PTZ.)

Step 3: On the camera page you should now have two new devices added with the same IP address, one for each lens on the PTZ.

-The Status column will show blue camera icons when connecting the camera, if successful the camera icons will turn green.

-If unsuccessful the icons will turn grey, if so hover your mouse over one of them and it will give you a short message on why it did not connect.

Step 4 (Optional): If you didn’t change the default password on the PTZ it will be connected to the NVR without any additional actions needed.  You’re all set, click the Live View tab to view the PTZ streams.

If the password on the PTZ was changed prior to adding it to the NVR and you are getting the “wrong username or password” message select one of the channels that were added and click the Modify button.  Type in the password that you created for the PTZ in the password field then click the Save button.   Lastly, do the same thing for the second channel stream.

Once you have the password set for both channels the Status icons should turn green (you may need to click the Refresh button a few times).  Now go to the Live View tab to view both PTZ streams.

Live View:

How to Setup Audio

Audio can be very helpful in CCTV when installing cameras around POS systems, medical buildings, and conference rooms.
The convenience of IP cameras with Audio is that no cables have to be run back to the recorder. All audio will be encoded in the camera and sent through the network to be recorded.

Connecting Microphone to Camera

Each Audio enabled camera has a two wire lead coming out of the pigtail. One is positive and the other is ground, they should be labelled. The best way to connect a MIC to these cables and get the best audio quality is to have a MIC with a RCA connection. Follow the steps below to connect the RCA MIC to the two audio wires.

1. Connect a Video balun to the two audio wires coming from the camera. Positive wire into the positive side of the balun and gray ground into the negative side of the balun.
2. Next connect a BNC to RCA Male connector to the BNC side of the video balun
3. Next plug the RCA Male connector into the MIC’s RCA Female port.

At this point the MIC will need to be powered. If the camera model number is IPC3234SR3-DVZ28 the camera’s 12 volt input can be changed in the camera maintain settings to be a 12 volt output. This output can then power the MIC using the power the camera is getting from PoE. All other camera models will need a 12 volt power ran to the MIC.

1. After the MIC is powered log into the camera on the web browser.
2. Once logged into the camera navigate to Setup > Video & Audio > Audio and change the Audio enable to On for both the Main and Substreams.

Listening To Audio On The NVR

On a Uniview recorder, to listen to the Audio from the camera the first thing is to set the video stream to have the audio enabled. To enable the audio stream open the main menu of the recorder and navigate to Camera > Video > and then select the camera channel number under Camera ID. Once the camera is selected and its encode settings are being displayed change the Audio Stream to On.

After the audio is turned on for the camera exit the main menu and bring the live view images up.
Next select the camera that audio is on so that its channel box is highlighted in yellow. After the camera is selected a small drop down menu will display under or above the camera. In this small menu there is an Audio enable button that looks like a speaker, click this button to enable the camera’s audio. Remember that to hear audio the monitor will need speakers and the video will need to be over HDMI not VGA.

How to setup PTZ control & Basic Functions

PTZs are a great solution to supplement with a CCTV system as it gives the user the ability to Pan and Tilt the camera around as well as optically zooming in on areas of importance.

In this guide, we will be showing how to control the PTZ and its basic functions. This guide will be from the PTZs web interface from a windows-based PC.

Live View Controls

Basic Settings

• Preset Image Freeze
  • When enabled, this function captures a still image and holds it until the camera has moved to the next selected preset, eliminating jarring transitions.
• Stop PTZ Control After Timeout
  • PTZ Manual Control will stop after timeout time.
• Timeout(s)
  • Alloted amount of seconds before the PTZ timeouts
• PTZ Rectification
  • PTZ will reinitialize its preset configuration. Only use this if you notice the PTZ drifting.

Home Position

PTZ camera will return to home position if no operation is made within a specified period.
Note: You need to add presets or a patrol route first. See Add a preset and Add a patrol route for
details

• Mode
  • Preset or Patrol
• ID
  • Choose which preset or patrol for the Home Position
• Idle State(s)
  • PTZ will resume Home Position Mode after allotted number of seconds.

Limit

Set rotation limits to prevent the PTZ camera from hitting obstacles such as a wall.

Remote Control

When the third-party platform is used and the PTZ protocol does not match that, you can set the
remote control function to control the PTZ.

• Listener Port
  • Camera’s local port, which cannot be a port that is already in use. Change the
    default setting only when necessary.
• Address Code
  • The camera can read the address code contained in instructions. The camera
    interprets the instruction only when the address code in the instruction is the
    address code configured here.

Patrol

• Resume Patrol
  • Set the time when patrol resumes.

Configuring WDR

WDR Stands for Wide Dynamic Range. WDR is used when a camera is installed inside a building facing
towards and window or door and allows the camera to see inside and outside with no over exposure or
dark spots.
The WDR on Uniview’s IPC354SR3-ADNPF28-F is 120DB allowing for sight in even the most dramatic of light differences.

Setting up a camera for WDR can be done from the recorder or from being logged directly into the
camera. On the camera the settings are located under “Setup > Image > Exposure”, then turn the
“WDR” setting to “On”

WDR Level/Sensitivity setting will be adjusted based on where the camera is installed and how much of
a light difference there is. This setting will have to be changed after the camera is installed to the customer’s image quality satisfaction. The higher the more range in light difference.

WDR Mode can also be set to “Automatic” this option can be used for when the cameras image has a
lot more of the image outdoor then indoors. This will be the best way for the camera to automatically
adjust for the sun or cloudy weather each day.

WDR Off

WDR On

Updating Firmware Via Cloud

Uniview offers firmware updating via the cloud server. Cloud updating can provide the newest features and better functionality to on site devices, without ever having to worry about getting the correct firmware file or having to call technical support.

In this guide, we will be going over the multiple different ways of upgrading the firmware for your device.

Method 1. Updating From The NVR

1. Log into the Main Menu of the recorder.
2. Navigate to Camera > Camera > Advanced
3. Click on the By Cloud button for each camera that needs to be upgraded. Each camera can also be selected by clicking on its check box and then clicking the By Cloud icon to the right.
   

Method 2. Updating From The NVR Web Interface

1.  Load the recorders IP address in Internet Explorer. Login to the recorder once the login page is
   loaded.
2. Navigate to the Settings menu and then to Camera in the left hand menu and then to IP Camera in the sub menu.
3. Navigate to the Advanced settings tab
4. In the list of cameras find the cameras that need to be upgraded and click the Upgrade By Cloud Button

   

5. The cameras status list will then display downloading followed by uploading % and then finished off with upgrading. After it is done upgrading the camera will reboot.
   

Method 3. Upgrading From Camera Web Interface

1. Find the local IP address of the camera and navigate to the IP address in Internet Explorer
2. Login to the camera and navigate to Setup > Maintenance > Maintenance
3. Locate the Cloud Upgrade Detect button and click it
   
4. The camera will feed back A New Version Detected for Upgrade
5. Then click the Cloud Upgrade button again

   

6. The camera web interface will then show a camera is updating overlay.
   

Method 4. Updating From EZTools

1. Open the EZTools Program
   • You can Download That here
2. Select the Upgrade Tab on the Left side
3. Click on the Online Upgrade Tab
4. Checkmark the Device you would like to upgrade
5. Click on the Upgrade button on the bottom right corner
   
6. Once online upgrade is clicked the EZTools will search automatically for newer firmware for the
   selected devices. The EZTools will then give you a popup showing the current device firmware
   and the newest available device firmware. Check off each device that you want to upgrade on
   the left hand side and click the OK button at the bottom.
   
7. The status of the device in the main list of devices will then read updating
   
8. After the update is done the device status will say Upgrade Succeeded, the device will then
   restart and be up to date
   

Method 5. Updating From EZView App

1. Open the EZView app and navigate to the main menu in the upper left hand corner of the app.
2. Select the Devices tab. The device that has a red circle next to it shows that an update is available for the recorder or the cameras.
   
3. Assuming that the device has already been added to the app (if not add the device) click on the
   device and select the P2P Upgrade button.
   
4. In the next menu select all of the devices that have the red circles next to them indicating that
   they need to be firmware updated
5. Click on the Start Upgrade button at the bottom of the screen. The update will take about 5-10 min depending on how many devices and internet speed.
6. After giving the recorder enough time check back to the app to see if all of the red circles are gone. If they are this will let you know that all selected devices upgraded correctly.
   

Load More : New Uniview Ezview Firmware Software Download

As you will see below, it is recommended to always know the date of the device.

• From the account, select the key icon on the corresponding device.
• Fill in the current date of the device and click “Acquire”. After a few moments an email will arrive at the indicated email account with a 6-digit code.
• Enter the code and click on “Generate Password”.
• A password valid only for this day will be generated automatically.
• Access the device with the password and reset a known password.

If the device is not linked to an EZCloud account, request a reset from Visiotech technical support by attaching the serial number. This can be found using the EZTools software:

IMPORTANT: you must make sure of the date indicated on the camera, because only the master password will be valid for that same date, being a temporary password.

You can also access via WEB, click on “forgot password”:

And here you can check the date.

QR View for PC

QR View for OS X

Media Player Classic For PC – Playback Software

VLC for OS X – Playback Software

QC Series Downloads

QC View for PC

QC View for OS X (Catalina Not Supported)

Q-See Smart PSS (Catalina Supported)   How to Setup

ConfigTool 2.0 for PC

ConfigTool 2.0 for OS X

ConfigTool 4.0 for PC

ConfigTool 4.0 for OS X

Media Player Classic For PC – Playback Software

VLC for OS X – Playback Software

Legacy and Discontinued Downloads

4 and 8 Channel D9 Viewer for QR Series – PC

16 Channel D9 Viewer for QR Series – PC

AVI Generator for QR and QS Series – PC

Multi Client for Legacy QS Series – PC

Multi Client for Legacy QS Series – OS X

Playback Software for QS Series – PC

View Client for Legacy QS Series – PC

View Client for Legacy QS Series – OS X

CMS 1.8.6.0 for Legacy QT Series – PC

SuperDVR 6.3.2.3

SuperDVR 6.3.2.4

SuperDVR 6.3.3.102

SuperDVR 6.3.3.3B

Presidio Downloads

Presidio for PC

Presidio for OS X

EZTools for PC

Media Player Classic For PC – Playback Software

VLC for OS X – Playback Software

QT Series Downloads

QT View for PC

QT View for OS X

IPTool for PC

Media Player Classic For PC – Playback Software

VLC for OS X – Playback Software

QC Series Firmware

Download the latest security updates for your device.

• QC Series Analog Firmware Updates
• QC Series Analog HD Firmware Updates
• QC Series IP HD Firmware Updates
• QC Wi-Fi Camera Firmware Updates
• QCN IP HD Cameras Firmware Updates
• QCN7006B Firmware Update
• QCN8068B / BA and QCN8090B Firmware Updates

• QT Series IP HD (Tile GUI) Firmware Updates
• QTH Series Analog HD (Tile Gui) Firmware Updates
• QT Series Analog HD Firmware Updates
• QT Series IP HD Firmware Updates
• QT Series Analog Firmware Updates
• QT Series SDI HD Firmware Updates

• QTH Series Analog HD Recovery Firmware
• QT Series IP HD Recovery Firmware
• QT Series Analog Recovery Firmware
• QT Series SDI HD Recovery Firmware

FIRMWARE UPDATES

Uniview has complete IP video surveillance product lines including IP cameras, NVR, Encoder, Decoder, Storage, Client Software and app, covering diverse vertical markets including retail, building, industry, education, commercial, city surveillance etc.

Our aim is to become a global leader in video surveillance industry which endeavors to build a safer world by providing professional, reliable and cutting-edge products and services.

EZStation default user/password is admin/123456.

Name	OS	Version	Description	Notes
EZTools 2.0 Download	Windows	R1122.2.3.2 22/09/2021	Find, configure and address Uniview cameras and NVRs on the local network. Includes the HDD calculator.	New layout
EZStation 3 Download	Windows	v3.10.3 22/09/2021	Full featured Video Management Software for both cameras and NVRs	New UI, bug fixes.
EZPlayer Download	Windows	v1111-1.2.0 11/07/2019	Allows playback of UVRD files from IP Camera SD Cards.	Fixed audio playback issue.
EZStation MAC Download	MacOS	v3.2.1 09/01/2020	EZStation for Mac	Bug fixes.
EZView Google Play	Android	See app listing	Mobile client for Android phones and tablets	See app listing
EZView App Store	iPhone and iPad	See app listing	Mobile Client for Apple iPhone and iPad	See app listing