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	<title>Arlo Home Security System &#8211; XVRAID XVR-DVR-NVR CCTV DESK</title>
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	<title>Arlo Home Security System &#8211; XVRAID XVR-DVR-NVR CCTV DESK</title>
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		<title>Eseecloud 4G Solar Camera Guide</title>
		<link>https://www.xvraid.com/guide/eseecloud-4g-solar-camera-guide.html</link>
					<comments>https://www.xvraid.com/guide/eseecloud-4g-solar-camera-guide.html#respond</comments>
		
		<dc:creator><![CDATA[XVR AiD]]></dc:creator>
		<pubDate>Wed, 05 Jul 2023 20:11:18 +0000</pubDate>
				<category><![CDATA[Guide]]></category>
		<category><![CDATA[IP Camera]]></category>
		<category><![CDATA[4G Solar Camera]]></category>
		<category><![CDATA[alarm]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[Arlo Home]]></category>
		<category><![CDATA[Arlo Home Security System]]></category>
		<category><![CDATA[audio record]]></category>
		<category><![CDATA[camera]]></category>
		<category><![CDATA[Configuration]]></category>
		<category><![CDATA[connect]]></category>
		<category><![CDATA[default password]]></category>
		<category><![CDATA[download]]></category>
		<category><![CDATA[enable]]></category>
		<category><![CDATA[Eseecloud]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Install]]></category>
		<category><![CDATA[installation]]></category>
		<category><![CDATA[Instruction]]></category>
		<category><![CDATA[Instructions]]></category>
		<category><![CDATA[interface]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[Mobile App]]></category>
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		<category><![CDATA[pan]]></category>
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		<category><![CDATA[playback]]></category>
		<category><![CDATA[ptz]]></category>
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		<category><![CDATA[record]]></category>
		<category><![CDATA[Remote View]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[security camera]]></category>
		<category><![CDATA[Security System]]></category>
		<category><![CDATA[setup]]></category>
		<category><![CDATA[setup guide]]></category>
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					<description><![CDATA[Eseecloud 4G Solar Camera Guide,IP Pro(same as VR Cam, EseeCloud)– Remote view for 24 hours in Mobile APP.With concise and fashion GUI, support multiple...]]></description>
										<content:encoded><![CDATA[<p>Eseecloud 4G Solar Camera Guide,<strong>IP Pro</strong>(same as <strong>VR Cam</strong>, <strong>EseeCloud</strong>)– Remote view for 24 hours in Mobile APP.With concise and fashion GUI, support multiple and real- time preview, QR scan, PTZ control, video capture, recording backup. It is developed by <a href="http://www.juancctv.com/" target="_blank" rel="dofollow noopener">Juan</a>.</p>
<p><a id="post-1934-bookmark0"></a> Installation and configauration</p>
<p><a id="post-1934-bookmark2"></a> 4G SD Card installation and configuration</p>
<p>Note: Before configuring the device, please confirm the status of the WIFI/4G dial switch of the device. When the dial switch is placed close to the side of the 4G card slot, it is in the 4G configuration mode; the dial switch is placed to the side away from the 4G card slot. When it is WIFI configuration mode. Switching the status of the dial switch must be performed while the device is powered off.</p>
<h2>Eseecloud 4G Solar Camera Guide</h2>
<p>Read More :</p>
<ol>
<li><a href="https://www.xvraid.com/guide/clarevision-cameras-setup-guide.html" target="_blank" rel="nofollow noopener">ClareVision Cameras Setup Guide</a></li>
<li><a href="https://www.xvraid.com/guide/uniview-ip-security-camera-guides.html" target="_blank" rel="nofollow noopener">Uniview IP Security Camera Guides</a></li>
<li><a href="https://www.xvraid.com/guide/how-to-setup-arlo-home-security-system.html" target="_blank" rel="nofollow noopener">How to setup Arlo Home Security System</a></li>
</ol>
<p><a id="post-1934-bookmark4"></a> Add 4G camera</p>
<p>1. After successfully downloading and installing the APR, log in to the App;</p>
<p>2. Click &#8220;+&#8221; in the device list (Figure 1) Jump to the QR code scanning interface.</p>
<p><a id="post-1934-bookmark6"></a> Fast Installation Manual</p>
<p>Switch near to 4G SIM card slot,camera in 4G mode</p>
<p>(Figure 2);</p>
<p>3. When your device has a 4G card with Internet, and the dial switch is placed close to the side of the 4G card slot, please check the process of 4G mode addition in 1.1; When the dial switch is placed to the side away from the 4G card slot, please check the process of WiFi mode adding in 1.2.</p>
<p><a id="post-1934-bookmark8"></a> ■ 1.1 Add process with 4G mode</p>
<p>Before operating this unit,please read these instructions carefully,and save them for future use.</p>
<p><a id="post-1934-bookmark10"></a> Status light prompt of 4G camera tail line:</p>
<p>In 4G mode:</p>
<ol>
<li>.Slow flashing: The 4G module is abnormal or the SIM card is abnormal, and flashes once every 2s.</li>
<li>.Fast flashing: No dialing number (no flow or bad signal), flashing once every 0.5s.</li>
<li>.Always on: The network is normal.</li>
</ol>
<p>In Wifi mode:</p>
<ol>
<li>.Slow flashing: In hotspot mode, flashes once every 2s.</li>
<li>.Fast flashing: The device is configured to the router, but the connection is disconnected, flashes once every 0.5s.</li>
<li>.Always on: The network is normal.</li>
</ol>
<p><a id="post-1934-bookmark12"></a> n</p>
<ol>
<li>.Make sure the device has an available 4G card ,and WiFi/4G dial switch is placed to the side of the 4G card slot;</li>
<li>.Connect the device to the power supply and wait for the device indicator to become normally on ;</li>
</ol>
<p><a id="post-1934-bookmark14"></a><strong>a </strong>There is a QR code on the device :</p>
<ol>
<li>.Scan the QR code of the camera body (Figure 1), and click &#8220;Add&#8221; on the search device page (Figure 2);</li>
<li>.Set the device name(Figure 3), after confirming, return to the device list to display the device (Figure 6).</li>
</ol>
<p><img fetchpriority="high" decoding="async" width="355" height="269" class="wp-image-1937" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-3.jpeg" alt="word image 1934 3" title="Eseecloud 4G Solar Camera Guide 40" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-3.jpeg 355w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-3-300x227.jpeg 300w" sizes="(max-width: 355px) 100vw, 355px" /></p>
<p><img decoding="async" width="427" height="259" class="wp-image-1939" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-5.jpeg" alt="word image 1934 5" title="Eseecloud 4G Solar Camera Guide 41" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-5.jpeg 427w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-5-300x182.jpeg 300w" sizes="(max-width: 427px) 100vw, 427px" /></p>
<p><img decoding="async" width="340" height="321" class="wp-image-1940" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-6.jpeg" alt="word image 1934 6" title="Eseecloud 4G Solar Camera Guide 42" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-6.jpeg 340w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-6-300x283.jpeg 300w" sizes="(max-width: 340px) 100vw, 340px" /></p>
<p><img loading="lazy" decoding="async" width="230" height="145" class="wp-image-1941" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-7.jpeg" alt="word image 1934 7" title="Eseecloud 4G Solar Camera Guide 43"></p>
<p><img loading="lazy" decoding="async" width="511" height="297" class="wp-image-1942" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-8.jpeg" alt="word image 1934 8" title="Eseecloud 4G Solar Camera Guide 44" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-8.jpeg 511w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-8-300x174.jpeg 300w" sizes="auto, (max-width: 511px) 100vw, 511px" /></p>
<p><img loading="lazy" decoding="async" width="511" height="310" class="wp-image-1943" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-9.jpeg" alt="word image 1934 9" title="Eseecloud 4G Solar Camera Guide 45" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-9.jpeg 511w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-9-300x182.jpeg 300w" sizes="auto, (max-width: 511px) 100vw, 511px" /></p>
<p><img loading="lazy" decoding="async" width="26" height="47" class="wp-image-1944" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-10.jpeg" alt="word image 1934 10" title="Eseecloud 4G Solar Camera Guide 46"> <img loading="lazy" decoding="async" width="169" height="299" class="wp-image-1945" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-11.jpeg" alt="word image 1934 11" title="Eseecloud 4G Solar Camera Guide 47"> <img loading="lazy" decoding="async" width="168" height="298" class="wp-image-1946" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-12.jpeg" alt="word image 1934 12" title="Eseecloud 4G Solar Camera Guide 48"></p>
<p><img loading="lazy" decoding="async" width="169" height="42" class="wp-image-1947" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-13.jpeg" alt="word image 1934 13" title="Eseecloud 4G Solar Camera Guide 49"></p>
<p><img loading="lazy" decoding="async" width="154" height="91" class="wp-image-1948" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-14.jpeg" alt="word image 1934 14" title="Eseecloud 4G Solar Camera Guide 50"> <img loading="lazy" decoding="async" width="24" height="43" class="wp-image-1949" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-15.jpeg" alt="word image 1934 15" title="Eseecloud 4G Solar Camera Guide 51"></p>
<p><img loading="lazy" decoding="async" width="160" height="25" class="wp-image-1950" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-16.jpeg" alt="word image 1934 16" title="Eseecloud 4G Solar Camera Guide 52"></p>
<p><strong><em>a</em></strong> Device QR code cannot found:</p>
<p>(1).Click &#8220;Other ways to add&#8221; on the QR code scanning interface(Figure 1);</p>
<p>(2).Select the connected device (Figure 4);</p>
<p>(3).Input the device ID and name in the ID adding interface, click complete in the upper right corner (Figure 5), and return to the device list after adding is successful (Figure 6).</p>
<p>Fig 4</p>
<p>Fig 5</p>
<p><strong>H</strong></p>
<p>Fig 6</p>
<p><strong>CONNECTED</strong></p>
<p><strong>IPCS48618T7834161</strong></p>
<p><strong>TP-LINK_N750</strong></p>
<p><strong>Xiaomi_4BF8_5GGD rc</strong></p>
<p>TP-L!NK_N750_5G</p>
<p><strong>PDCN_5G &lt;■</strong></p>
<p><strong>CaoHHAriPort</strong></p>
<p><strong>NETGEAR.5G</strong></p>
<p><strong>Saved</strong></p>
<p>Add Device</p>
<p>Fig 2</p>
<p>Fig 3</p>
<p>Product</p>
<p>Please input WiFi password</p>
<p>Configure the network</p>
<p>The phone is connected device WiFi:IPC 4123</p>
<p><strong>O 0 0 O</strong></p>
<p>Scan code Even hotspot Select add Complete</p>
<p>View.(most peop e choose)</p>
<p>Direct Connection:</p>
<p>View video without network .select Direct Connection.(few people choose)</p>
<p>Tip: 5GHZ wireless network is not supported at this time</p>
<p>Direct Connection</p>
<p>It takes a few minutes for the device to match wifi, Please wait&#8230;</p>
<p>78%</p>
<p>Need to wait for a while, do not disconnect<br />
the network!</p>
<p><a id="post-1934-bookmark16"></a> ■ 1.2 Add process with WiFi mode</p>
<p><strong>1.2.1 Adding Process to Non-networked Devices</strong></p>
<p>(1).Make sure the dial switch is placed to the side away from the 4G card slot; (2).Connect the device to the power supply and wait for the device indicator to flash slowly (in hotspot mode, flash once every 2s);</p>
<p>(3).Please go to the phone system settings and select the device hotspot starting with IPC. The default password is 11111111 (Figure 1) (Hint: please keep connected with the device hotspot during the connection process).</p>
<p><a id="post-1934-bookmark18"></a> □ There is QR code:</p>
<ol>
<li>.After connecting to the hotspot, return to APP, scan the QR code of the device (Figure 2), and click &#8220;Add&#8221; on the search page (Figure 3);</li>
<li>.View video via WIFI or other network, please select Remote View.View video without network , select Direct Connection.</li>
</ol>
<p>Remote view: Click the &#8220;Remote view&#8221; button (Figure 4) to go to the configuration network interface. The system will display the WiFi search near the device below the interface. Select or input the routing WiFi name and password at home (Figure 5) and click OK The device is configured with WiFi (Figure 6). After the configuration is successful, follow the interface to complete the device name and password settings (Figures 7 and 8). After the addition is successful, return to the device list.</p>
<p>Direct Connection: Click the &#8220;Local direct connection&#8221; button (Figure 4), pop-up box for setting the device name, follow the interface content to complete the device name and password settings (Figure 7, 8), and return to the device list after adding successfully.</p>
<p><a id="post-1934-bookmark20"></a><strong><em>a</em></strong> Device QR code cannot found:</p>
<ol>
<li>.After connecting to the hotspot, return to the APP, enter the QR code scanning interface, and click &#8220;Other ways to add&#8221; (Figure 2);</li>
<li>.Select the wireless standalone camera (Figure 9). For the subsequent network configuration steps, please refer to the second step of adding the QR code on the device.</li>
</ol>
<p><a id="post-1934-bookmark22"></a> H</p>
<p><strong>1.2.2 Add process of networked device</strong></p>
<p><a id="post-1934-bookmark24"></a> □ When there is a QR code on the device:</p>
<ol>
<li>.Scan the QR code on the device (Figure 1),click &#8220;Add&#8221; on the search page (Figure 2);</li>
<li>.Set device name (Figure 3), Input the correct password (Fig 4) (skip this step if there is no password), and return to the device list after adding successfully.</li>
<li><a id="post-1934-bookmark26"></a> If unable to find the QR code on the device:</li>
<li>:LAN search device and add process</li>
<li>.Please go to the mobile phone system settings and connect the hotspot of the device to ensure that the mobile phone and the device are under the same WiFi;</li>
<li>.Open the Eseecloud APP and enter the QR code scanning interface, click &#8220;Other ways to add&#8221; (Figure 1);</li>
<li>.Select LAN scan (Figure 5);</li>
<li>.Select the required device ID in the scanning interface (Figure 6), click Add to enter the ID adding interface, input the device name and password, click Complete in the upper right corner, then return to the device list after adding successfully.</li>
</ol>
<p>2: Add networked device process</p>
<p>(1).Open the Eseecloud APP and enter the QR code scanning interface, click</p>
<p>&#8220;Other ways to add&#8221; (Figure 1);</p>
<ol>
<li>.Select the networked device (Figure 5);</li>
<li>.After enter the device ID and password(Figure 7), click Complete in the upper right corner, then return to the device list after adding successfully(Fig 8).</li>
</ol>
<p><strong>1.2.3 Wired connection configuration mode</strong></p>
<ol>
<li>.Confirm that the device is connected to a router with internet access through the network cable;</li>
<li>.The subsequent adding steps are the same as the adding process of networked devices in 1.2.2.</li>
</ol>
<p><a id="post-1934-bookmark28"></a> 4G spotlight camera management Flow recharge and abnormal conditions</p>
<p><a id="post-1934-bookmark30"></a> ■ 2.1 4G spotlight camera management Flow recharge</p>
<p>4G card management:</p>
<ol>
<li>.When the flow is sufficient, it will be displayed normally (Figure 1). When the flow reaches the warning value, it will display the current remaining flow (Figure 2);</li>
<li>.Click the 4G card management (Figure 3) or the traffic alert value prompt text in the settings to jump to the 4G card management interface (Figure 4), and you can view the traffic usage, signal level and other information of the 4G card in the current interface.</li>
</ol>
<p><a id="post-1934-bookmark32"></a> □</p>
<p><img loading="lazy" decoding="async" width="168" height="298" class="wp-image-1952" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-18.jpeg" alt="word image 1934 18" title="Eseecloud 4G Solar Camera Guide 53"></p>
<p><img loading="lazy" decoding="async" width="168" height="31" class="wp-image-1953" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-19.jpeg" alt="word image 1934 19" title="Eseecloud 4G Solar Camera Guide 54"></p>
<p><img loading="lazy" decoding="async" width="47" height="47" class="wp-image-1954" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-20.jpeg" alt="word image 1934 20" title="Eseecloud 4G Solar Camera Guide 55"></p>
<p><img loading="lazy" decoding="async" width="153" height="175" class="wp-image-1955" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-21.jpeg" alt="word image 1934 21" title="Eseecloud 4G Solar Camera Guide 56"></p>
<p><img loading="lazy" decoding="async" width="174" height="37" class="wp-image-1956" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-22.jpeg" alt="word image 1934 22" title="Eseecloud 4G Solar Camera Guide 57"></p>
<p><img loading="lazy" decoding="async" width="123" height="141" class="wp-image-1957" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-23.jpeg" alt="word image 1934 23" title="Eseecloud 4G Solar Camera Guide 58"></p>
<p><img loading="lazy" decoding="async" width="168" height="298" class="wp-image-1958" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-24.jpeg" alt="word image 1934 24" title="Eseecloud 4G Solar Camera Guide 59"></p>
<p><img loading="lazy" decoding="async" width="340" height="299" class="wp-image-1959" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-25.jpeg" alt="word image 1934 25" title="Eseecloud 4G Solar Camera Guide 60" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-25.jpeg 340w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-25-300x264.jpeg 300w" sizes="auto, (max-width: 340px) 100vw, 340px" /></p>
<p><img loading="lazy" decoding="async" width="167" height="298" class="wp-image-1960" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-26.jpeg" alt="word image 1934 26" title="Eseecloud 4G Solar Camera Guide 61"></p>
<p><img loading="lazy" decoding="async" width="168" height="298" class="wp-image-1961" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-27.jpeg" alt="word image 1934 27" title="Eseecloud 4G Solar Camera Guide 62"></p>
<p><img loading="lazy" decoding="async" width="167" height="295" class="wp-image-1962" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-28.jpeg" alt="word image 1934 28" title="Eseecloud 4G Solar Camera Guide 63"></p>
<p><img loading="lazy" decoding="async" width="342" height="323" class="wp-image-1963" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-29.jpeg" alt="word image 1934 29" title="Eseecloud 4G Solar Camera Guide 64" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-29.jpeg 342w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-29-300x283.jpeg 300w" sizes="auto, (max-width: 342px) 100vw, 342px" /></p>
<p>&nbsp;</p>
<p>4G card traffic recharge:</p>
<p>(1 ).ln the 4G card management interface, click the &#8220;flow recharge&#8221; button (Figure 4), enter the flow purchase interface (Figure 5), select the package and payment method, and then click pay now (Figure 6);</p>
<p>(2).After the payment is completed, it will return to the app and display the result details. After the recharge is successful, it will display the recharge device, flow and other information (Figure 7).</p>
<p>Note: The effective time of recharging is expected to take effect within one hour according to the situation of each operator.</p>
<p>Fig 1</p>
<p>Device: 4G card machine</p>
<p>Please choose to purchase a package</p>
<p>I The hottest 10G traffic package <em>Q</em></p>
<p><strong>recommended</strong></p>
<p><strong>Period : 6 month ¥ 300.00</strong></p>
<p>Latest 1G Traffic Package Recommended</p>
<p>Period : 3 month ¥ 100.00</p>
<p>Offer 1G data package O</p>
<p>Period : 3 month ¥ 100.00</p>
<p>Preferred 10G traffic for business trips</p>
<p>Period : 1 month ¥ 100.00</p>
<p>® I have read and agreed Sales agreement</p>
<p>Fig 5</p>
<p>fh Share 0 Info 5 Playback ® setup</p>
<p>1961121876</p>
<p>My device5 .ill online</p>
<p>Fig 2</p>
<p>Help</p>
<p>Basic settings</p>
<p>4G card management</p>
<p>Device WIFI</p>
<p>Enable audio recording</p>
<p>Voice prompt</p>
<p>Device with voice prompt after start</p>
<p>Device volum</p>
<p>Restart the camera</p>
<p>El</p>
<p>Total flowl 50GB 120GB remaining</p>
<p>Refresh</p>
<p>Traffic alarm push CD</p>
<p>Signal strength weak</p>
<p>Valid time 2019-2-1 to 2019-7-31</p>
<p>Carrier information</p>
<p>View card package</p>
<p>Fig 4</p>
<p>■ 2.2 4G card device abnormal conditions</p>
<p>When the 4G card device has no traffic and the package expires, the device list displays the corresponding status (Figure 1 and 2). Click to view the details to enter the 4G card details interface, display the corresponding status</p>
<p>(Figure 3 and 4) according to the offline reason of the device list, and click the flow recharge to enter the 4G card flow recharge process.</p>
<p>Note: when the camera is inserted into the 4G card that is not provided with the device, it will not support the functions such as recharge of the traffic package, traffic query, early warning, etc. (Figure 5).</p>
<p>4G card machine .,il offline</p>
<p>4G card machine ,.H offline</p>
<p>Warning</p>
<p><strong>In case of fire or lightning,pls don’t put product in damp andraining place,operate or maintain the device according to the user manual.</strong></p>
<table>
<tbody>
<tr>
<td colspan="2"></td>
</tr>
<tr>
<td colspan="2">APRA</td>
</tr>
<tr>
<td><strong>Warning</strong></td>
<td>To reduce electric shock, unprofessional people please don’t open product front panel or rear panel</td>
</tr>
<tr>
<td colspan="2"><strong>Warning</strong></p>
<p>In case of electric shock and fire, pls don’t use power supply beyond power list in user manual</td>
</tr>
</tbody>
</table>
<p><strong>Be careful when you see</strong></p>
<p><strong>attachment with a Dangerous Voltage which might cause serious electric accident.</strong></p>
<p><a id="post-1934-bookmark34"></a> Notice:</p>
<ol>
<li>Ensure your equity,pls read the user manual carefully before you use the product</li>
<li>Pls contact professional people if you need install and maintain the product</li>
<li>Input voltage of this model is DC 12V</li>
<li>Working Environment:temperature of -20°C~+60°C, relative humidity under 85%</li>
<li>Pls don’t exceed the user manual’s standard range of temperature,humidity and voltage.</li>
</ol>
<p><img loading="lazy" decoding="async" width="168" height="33" class="wp-image-1964" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-30.jpeg" alt="word image 1934 30" title="Eseecloud 4G Solar Camera Guide 65"></p>
<p><img loading="lazy" decoding="async" width="168" height="264" class="wp-image-1965" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-31.jpeg" alt="word image 1934 31" title="Eseecloud 4G Solar Camera Guide 66"></p>
<p><img loading="lazy" decoding="async" width="153" height="26" class="wp-image-1966" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-32.jpeg" alt="word image 1934 32" title="Eseecloud 4G Solar Camera Guide 67" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-32.jpeg 153w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-32-150x26.jpeg 150w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-32-145x26.jpeg 145w" sizes="auto, (max-width: 153px) 100vw, 153px" /></p>
<p><img loading="lazy" decoding="async" width="169" height="168" class="wp-image-1967" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-33.jpeg" alt="word image 1934 33" title="Eseecloud 4G Solar Camera Guide 68" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-33.jpeg 169w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-33-150x150.jpeg 150w" sizes="auto, (max-width: 169px) 100vw, 169px" /></p>
<p><img loading="lazy" decoding="async" width="163" height="29" class="wp-image-1968" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-34.jpeg" alt="word image 1934 34" title="Eseecloud 4G Solar Camera Guide 69"></p>
<p><img loading="lazy" decoding="async" width="61" height="33" class="wp-image-1969" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-35.jpeg" alt="word image 1934 35" title="Eseecloud 4G Solar Camera Guide 70"></p>
<p><img loading="lazy" decoding="async" width="167" height="80" class="wp-image-1970" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-36.jpeg" alt="word image 1934 36" title="Eseecloud 4G Solar Camera Guide 71"></p>
<p><img loading="lazy" decoding="async" width="25" height="146" class="wp-image-1971" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-37.jpeg" alt="word image 1934 37" title="Eseecloud 4G Solar Camera Guide 72"></p>
<p><img loading="lazy" decoding="async" width="160" height="35" class="wp-image-1972" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-38.jpeg" alt="word image 1934 38" title="Eseecloud 4G Solar Camera Guide 73"></p>
<p><img loading="lazy" decoding="async" width="168" height="297" class="wp-image-1973" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-39.jpeg" alt="word image 1934 39" title="Eseecloud 4G Solar Camera Guide 74"></p>
<p><img loading="lazy" decoding="async" width="167" height="321" class="wp-image-1974" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-40.jpeg" alt="word image 1934 40" title="Eseecloud 4G Solar Camera Guide 75" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-40.jpeg 167w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-40-156x300.jpeg 156w" sizes="auto, (max-width: 167px) 100vw, 167px" /></p>
<p><img loading="lazy" decoding="async" width="337" height="30" class="wp-image-1975" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-41.jpeg" alt="word image 1934 41" title="Eseecloud 4G Solar Camera Guide 76" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-41.jpeg 337w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-41-300x27.jpeg 300w" sizes="auto, (max-width: 337px) 100vw, 337px" /></p>
<p><img loading="lazy" decoding="async" width="337" height="239" class="wp-image-1976" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-42.jpeg" alt="word image 1934 42" title="Eseecloud 4G Solar Camera Guide 77" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-42.jpeg 337w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-42-300x213.jpeg 300w" sizes="auto, (max-width: 337px) 100vw, 337px" /></p>
<p><img loading="lazy" decoding="async" width="515" height="321" class="wp-image-1977" src="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-43.jpeg" alt="word image 1934 43" title="Eseecloud 4G Solar Camera Guide 78" srcset="https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-43.jpeg 515w, https://www.xvraid.com/wp-content/uploads/2023/07/word-image-1934-43-300x187.jpeg 300w" sizes="auto, (max-width: 515px) 100vw, 515px" /></p>
]]></content:encoded>
					
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			</item>
		<item>
		<title>CloudEdge Doorbell and Battery Camera Setup Guide</title>
		<link>https://www.xvraid.com/guide/cloudedge-doorbell-and-battery-camera-setup-guide.html</link>
					<comments>https://www.xvraid.com/guide/cloudedge-doorbell-and-battery-camera-setup-guide.html#respond</comments>
		
		<dc:creator><![CDATA[XVR AiD]]></dc:creator>
		<pubDate>Wed, 26 Apr 2023 21:07:57 +0000</pubDate>
				<category><![CDATA[Guide]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[alarm]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[Arlo Home]]></category>
		<category><![CDATA[Arlo Home Security System]]></category>
		<category><![CDATA[Battery Camera]]></category>
		<category><![CDATA[camera]]></category>
		<category><![CDATA[Cameras]]></category>
		<category><![CDATA[Configuration]]></category>
		<category><![CDATA[connect]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[Doorbell]]></category>
		<category><![CDATA[download]]></category>
		<category><![CDATA[enable]]></category>
		<category><![CDATA[factory]]></category>
		<category><![CDATA[Floodlight]]></category>
		<category><![CDATA[guide]]></category>
		<category><![CDATA[hikvision]]></category>
		<category><![CDATA[how do]]></category>
		<category><![CDATA[Install]]></category>
		<category><![CDATA[installation]]></category>
		<category><![CDATA[installation guide]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[Monitor]]></category>
		<category><![CDATA[Motion detect]]></category>
		<category><![CDATA[motion detection]]></category>
		<category><![CDATA[Network]]></category>
		<category><![CDATA[Outdoor]]></category>
		<category><![CDATA[Outdoor Security Camera]]></category>
		<category><![CDATA[pan]]></category>
		<category><![CDATA[password]]></category>
		<category><![CDATA[phone]]></category>
		<category><![CDATA[playback]]></category>
		<category><![CDATA[Power]]></category>
		<category><![CDATA[QR code]]></category>
		<category><![CDATA[record]]></category>
		<category><![CDATA[Security]]></category>
		<category><![CDATA[security camera]]></category>
		<category><![CDATA[Security System]]></category>
		<category><![CDATA[setup]]></category>
		<category><![CDATA[setup guide]]></category>
		<category><![CDATA[Software]]></category>
		<category><![CDATA[Storage]]></category>
		<category><![CDATA[surveillance]]></category>
		<category><![CDATA[Switch]]></category>
		<category><![CDATA[System Settings]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Wireless]]></category>
		<category><![CDATA[zoom]]></category>
		<guid isPermaLink="false">https://www.xvraid.com/?p=1353</guid>

					<description><![CDATA[CloudEdge Doorbell and Battery Camera Setup Guide Cloud storage is the storage of recorded videos on Amazon cloud servers. This is an...]]></description>
										<content:encoded><![CDATA[<p>CloudEdge Doorbell and Battery Camera Setup Guide Cloud storage is the storage of recorded videos on Amazon cloud servers. This is an additional paid item for the camera. A seven-day trial period is free. If you want to continue using the cloud storage function after the trial period, you have to pay for the package.</p>
<div class="elementor-element elementor-element-3705b43 elementor-widget elementor-widget-wp-widget-lpwtoc_widget" data-id="3705b43" data-element_type="widget" data-widget_type="wp-widget-lpwtoc_widget.default">
<div class="elementor-widget-container">
<div class="lwptoc lwptoc-autoWidth lwptoc-baseItems lwptoc-light lwptoc-notInherit" data-smooth-scroll="1" data-smooth-scroll-offset="24" data-lwptoc-initialized="1">
<div class="lwptoc_i">
<blockquote>
<div class="lwptoc_header"><b class="lwptoc_title">Contents</b></div>
</blockquote>
<div class="lwptoc_items lwptoc_items-visible">
<div class="lwptoc_itemWrap">
<blockquote>
<div class="lwptoc_item"><span class="lwptoc_item_number">1</span> <span class="lwptoc_item_label">How to boot?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">2</span> <span class="lwptoc_item_label">How to restore the factory settings?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">3</span> <span class="lwptoc_item_label">The camera is in abnormal condition?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">4</span> <span class="lwptoc_item_label">Cannot add camera for the first time?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">5</span> <span class="lwptoc_item_label">No response to scanning QR codes?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">6</span> <span class="lwptoc_item_label">Why is the camera always separated and separated?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">7</span> <span class="lwptoc_item_label">Can the camera work without WIFI?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">8</span> <span class="lwptoc_item_label">How to turn on WIFI for the camera?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">9</span> <span class="lwptoc_item_label">Why the camera cannot detect moving objects?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">10</span> <span class="lwptoc_item_label">Why the alarm image can only be photographed from behind?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">11</span> <span class="lwptoc_item_label">Why can&#8217;t the phone receive the alarm push message?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">12</span> <span class="lwptoc_item_label">Why there is no moving object but the alarm is sent frequently?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">13</span> <span class="lwptoc_item_label">How to charge the camera?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">14</span> <span class="lwptoc_item_label">Why the loading process failed?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">15</span> <span class="lwptoc_item_label">Why the camera consumes electricity quickly?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">16</span> <span class="lwptoc_item_label">How to improve the battery life of the camera?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">17</span> <span class="lwptoc_item_label">Why the battery is not durable after charging?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">18</span> <span class="lwptoc_item_label">Why the battery is not durable when the solar panel is connected?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">19</span> <span class="lwptoc_item_label">Can I change the battery myself?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">20</span> <span class="lwptoc_item_label">How does the camera record?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">21</span> <span class="lwptoc_item_label">SD card recognition problem</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">22</span> <span class="lwptoc_item_label">How to watch the video?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">23</span> <span class="lwptoc_item_label">How to download videos to local phone / computer?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">24</span> <span class="lwptoc_item_label">Does the camera support direct PC connection?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">25</span> <span class="lwptoc_item_label">Cloud storage information</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">26</span> <span class="lwptoc_item_label">Problem with unsubscribing / replacing cloud storage?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">27</span> <span class="lwptoc_item_label">The camera supports 7 * 24 hours video recording?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">28</span> <span class="lwptoc_item_label">Why are there white spots in the night vision image?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">29</span> <span class="lwptoc_item_label">Why is the night vision image so dark?</span></div>
<div class="lwptoc_item"><span class="lwptoc_item_number">30</span> <span class="lwptoc_item_label">What to do if there are black spots in the picture?</span></div>
</blockquote>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="elementor-element elementor-element-5f5cc6e elementor-widget elementor-widget-heading" data-id="5f5cc6e" data-element_type="widget" data-widget_type="heading.default">
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<h2 class="elementor-heading-title elementor-size-default"><span id="How_to_boot">How to boot?</span></h2>
</div>
</div>
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<div class="elementor-widget-container">
<p>Find the camera’s power button, press and hold the power button for three seconds, and see if the camera’s work light is on.</p>
<h4>CloudEdge Doorbell and Battery Camera Setup Guide</h4>
</div>
</div>
<div class="elementor-element elementor-element-a23cfaa elementor-widget elementor-widget-heading" data-id="a23cfaa" data-element_type="widget" data-widget_type="heading.default">
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<h2>Read Next :</h2>
<ol>
<li><a href="https://www.xvraid.com/guide/hikvision-doorbells-door-stations-setup-guide.html">Hikvision Doorbells Door Stations setup guide</a></li>
<li><a href="https://www.xvraid.com/guide/doorbell-and-battery-camera-start-guide.html">Doorbell and Battery Camera Start Guide</a></li>
<li><a href="https://www.xvraid.com/guide/how-to-setup-arlo-home-security-system.html">How to setup Arlo Home Security System</a></li>
</ol>
<h2 class="elementor-heading-title elementor-size-default"><span id="How_to_restore_the_factory_settings">How to restore the factory settings?</span></h2>
</div>
</div>
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<p>Find the reset button or reset hole on the camera.</p>
<ol>
<li>If it is the reset button, press and hold the reset button with your fingers for five seconds, then release it after hearing the “cuckoo” from the camera. The reset is successful.</li>
<li>If it is the reset hole, find the reset pin in the packing box, insert it into the reset hole, press and hold the reset button for five seconds, then release after pressing a ” Cuckoo “heard from the camera. The reset is successful.</li>
</ol>
</div>
</div>
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<div class="elementor-widget-container">
<h2 class="elementor-heading-title elementor-size-default"><span id="The_camera_is_in_abnormal_condition">The camera is in abnormal condition?</span></h2>
</div>
</div>
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<div class="elementor-widget-container">
<p>If the camera is in an abnormal condition, press and hold the power button for about 15 to 20 seconds to try to restart the camera</p>
</div>
</div>
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<div class="elementor-widget-container">
<h2 class="elementor-heading-title elementor-size-default"><span id="Cannot_add_camera_for_the_first_time">Cannot add camera for the first time?</span></h2>
</div>
</div>
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<div class="elementor-widget-container">
<p>The first time you add a camera, make sure the camera is turned on and the working status indicator is slowly flashing red.</p>
<ol>
<li>Make sure the WIFI account and password are correct.</li>
<li>The camera only supports 2.4 GHz WIFI and not the 5G frequency band. Please do not use 5G wifi to configure the network.</li>
<li>When adding a camera, make sure the network is working properly. It is recommended to work near the router.</li>
<li>If the QR code in the network configuration is unsuccessful, try configuring the network manually. Try not to make the password as complicated as possible and try not to use special characters like \ ‘.</li>
<li>If the two methods still do not match the internet, it is recommended to restart the router and try again.</li>
<li>Provide the router’s nameplate.</li>
</ol>
</div>
</div>
<div class="elementor-element elementor-element-0d32f4b elementor-widget elementor-widget-heading" data-id="0d32f4b" data-element_type="widget" data-widget_type="heading.default">
<div class="elementor-widget-container">
<h2 class="elementor-heading-title elementor-size-default"><span id="No_response_to_scanning_QR_codes">No response to scanning QR codes?</span></h2>
</div>
</div>
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<div class="elementor-widget-container">
<ol>
<li>Make sure the mobile phone’s QR code is 15 to 20 cm from the camera lens when you scan the code. You can try scanning the code from multiple angles.</li>
<li>The QR code generated by the mobile phone may be abnormal. This situation often occurs with new cell phones or models with low market share. At this point you will receive a screenshot of the QR code and the system version of the mobile phone.</li>
<li>To make sure the lens is clean, you can try the AP network configuration and see if the lens has virtual glue after connecting to the internet.</li>
<li>If all network distribution methods do not match and the device does not respond during network configuration, the device may be abnormal. Please contact us.</li>
</ol>
</div>
</div>
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<div class="elementor-widget-container">
<h2 class="elementor-heading-title elementor-size-default"><span id="Why_is_the_camera_always_separated_and_separated">Why is the camera always separated and separated?</span></h2>
</div>
</div>
<div class="elementor-element elementor-element-bc3805b elementor-widget elementor-widget-text-editor" data-id="bc3805b" data-element_type="widget" data-widget_type="text-editor.default">
<div class="elementor-widget-container">
<p>Network problems are causing the camera to fall. Solution:</p>
<ol>
<li>Make sure the place where the camera is installed can receive a fluid WIFI signal. It is recommended that it be above 75%. You can use the “Installation Guide” in the APP to perform network diagnostics, determine where to install the camera and whether the camera can get a smooth WIFI network.</li>
<li>Restart the camera and router.</li>
<li>Make sure the camera is fully charged. When the battery is almost empty, the camera will shut down automatically.</li>
<li>Take the camera next to the router and see if the video is smooth. If the camera is still offline, the camera hardware may be faulty. Contact the customer support.</li>
</ol>
</div>
</div>
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<div class="elementor-widget-container">
<h2 class="elementor-heading-title elementor-size-default"><span id="Can_the_camera_work_without_WIFI">Can the camera work without WIFI?</span></h2>
</div>
</div>
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<p>The camera must be connected to a WIFI network for it to work normally.</p>
</div>
</div>
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<h2 class="elementor-heading-title elementor-size-default"><span id="How_to_turn_on_WIFI_for_the_camera">How to turn on WIFI for the camera?</span></h2>
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<p>After waking the camera, press and hold the reset button for 5 seconds to reset the camera, then add the camera again over the new WIFI network.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_the_camera_cannot_detect_moving_objects">Why the camera cannot detect moving objects?</span></h2>
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<ol>
<li>Check that all motion detection settings are enabled in the app.</li>
<li>If you need to recognize animals, you need to turn off “Alert when only people appear”.</li>
<li>It is recommended to install the camera at a height of 2-3 meters and tilt it down about 15 degrees to enlarge the area of motion detection.</li>
<li>Increase the sensitivity of motion detection.</li>
<li>The range of motion detection is limited. Moving objects that are 8 meters away from the camera are difficult to detect successfully.</li>
<li>It is not recommended to install the camera in a small space as it will greatly affect the motion detection area.</li>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_the_alarm_image_can_only_be_photographed_from_behind">Why the alarm image can only be photographed from behind?</span></h2>
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<p>After PIR detects a moving object, it activates the camera and takes a screenshot within a second.</p>
<ol>
<li>If the subject is moving too fast, there is a high possibility that only the back can be photographed.</li>
<li>Adjust the motion detection sensitivity to enlarge the detection area.</li>
<li>Try aiming the camera at an open area, which is helpful for increasing the spatial coverage area.</li>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_cant_the_phone_receive_the_alarm_push_message">Why can&#8217;t the phone receive the alarm push message?</span></h2>
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<p>You have to activate the push authorization of the app in order to receive push notifications normally. The first time you download the app and sign in to it, a pop-up window will ask you to activate the permission. If you want to disable the device, you need to enter the phone system settings (notifications), find the app and enable the notification permission.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_there_is_no_moving_object_but_the_alarm_is_sent_frequently">Why there is no moving object but the alarm is sent frequently?</span></h2>
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<p>PIR was accidentally triggered. There may be objects in the motion detection area that could easily trigger an alarm, e.g. B. a running air conditioner or a car. Solution:</p>
<ol>
<li>It is recommended not to install the camera by the roadside or in crowded scenes.</li>
<li>To avoid accidental triggering, do not point the camera at a heat source similar to an outdoor unit in an air conditioner.</li>
<li>Avoid exposing the camera lens directly to the sun’s rays to avoid accidentally triggering it.</li>
<li>Adjust the sensitivity of motion detection to narrow the camera’s motion detection area.</li>
<li>5.An alarm schedule can be set to appropriately divide the time the camera will alarm.</li>
<li>6.The alarm interval of the camera can be set to avoid uninterrupted alarms.</li>
<li>7.It is recommended to set the maximum recording time of the camera to 10 seconds.</li>
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<p>&nbsp;</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="How_to_charge_the_camera">How to charge the camera?</span></h2>
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<p>We are sorry that our product does not contain a power adapter, but there is a charging cable. It is recommended that you remove the camera and return it to the house first. Use a 5V / 2A power adapter (if you don’t have a power adapter of this specification, you can use other 5V voltage adapters) to connect the power adapter to the charging cable and plug it into the USB charging port on the camera. and watch whether the indicator light next to it lights up.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_the_loading_process_failed">Why the loading process failed?</span></h2>
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<p>Please check if the charging indicator lights up while charging. If it is lit, it means that the charging process was successful. If the light does not come on, it indicates that the charging process has failed. You need to check whether the power adapter and charging cable are faulty and whether there is any abnormality in the camera’s charging port.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_the_camera_consumes_electricity_quickly">Why the camera consumes electricity quickly?</span></h2>
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<p>The battery life of the camera depends on how often the camera works. The more often the camera is woken up to work, the faster the battery will be used up. According to laboratory test data, the battery can be used for 3-5 months if the camera is stimulated to wake up 15 times a day. If your camera’s battery drains very quickly, please check whether the camera is triggered too often. It is recommended to place the camera in a work environment with a smooth and stable network.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="How_to_improve_the_battery_life_of_the_camera">How to improve the battery life of the camera?</span></h2>
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<p>Solutions for fast battery discharge:</p>
<p>1.It is recommended not to install the camera by the roadside or in crowded scenes.</p>
<p>2.To avoid false triggering of PIR, do not point the camera at a heat source similar to an outdoor unit of an air conditioner.</p>
<p>3.Avoid having the camera lens directly facing the sun rays to avoid false triggering of PIR.</p>
<p>4.Adjust the sensitivity of the alarm to narrow the camera’s motion detection area.</p>
<p>5.An alarm schedule can be set to properly schedule the camera’s alarm period.</p>
<p>6.The alarm interval of the camera can be set to avoid uninterrupted alarms.</p>
<p>7.Set the maximum recording time of the camera to 10 seconds.</p>
<p>8.It is recommended to place the camera in a work environment with a smooth and stable network.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_the_battery_is_not_durable_after_charging">Why the battery is not durable after charging?</span></h2>
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<p>Do not charge the camera in low temperatures. If you need to charge the camera especially in winter, please bring it back to your house and leave it for an hour. Wait for the battery to warm up before charging it.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_the_battery_is_not_durable_when_the_solar_panel_is_connected">Why the battery is not durable when the solar panel is connected?</span></h2>
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<p>1.The charging efficiency of the solar panel is low. If the camera alarms too often, the power consumption of the camera will be much higher than the charging capacity of the solar panel and the battery will be used up faster.</p>
<p>2.Please check if the solar panel is working normally. Check the steps: If there is enough sun, check that the camera’s charging indicator is on and that the charging status is displayed on the APP.</p>
<p>3.To ensure that the solar panel receives enough sunlight, it is recommended that the panel be installed in an open environment to ensure that it is exposed to sunlight for more than 5 hours a day.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Can_I_change_the_battery_myself">Can I change the battery myself?</span></h2>
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<p>unsupported.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="How_does_the_camera_record">How does the camera record?</span></h2>
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<p>The camera needs to insert an SD card or activate the cloud storage function to record videos normally.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="SD_card_recognition_problem">SD card recognition problem</span></h2>
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<p>After inserting the SD card into the SD card slot of the camera, check whether the SD card capacity is shown in the APP under “Video management”. If “No SD card” is displayed, it means that the SD card detection failed. Suggest:</p>
<ol>
<li>Please use a branded SD card.</li>
<li>The SD card can be recognized normally by the computer.</li>
<li>Only the FAT32 format is supported.</li>
<li>The capacity of the SD card should be between 2 and 128 G.</li>
<li>It is recommended to use a high speed SD card of class 10 and above.</li>
<li>Try inserting and removing the SD card several times.</li>
<li>It is recommended to use a different SD card.</li>
<li>It may take some time for the camera to recognize the SD card. After inserting the card, wait about 30 seconds under observation.</li>
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<h2 class="elementor-heading-title elementor-size-default"><span id="How_to_watch_the_video">How to watch the video?</span></h2>
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<p>1.On the camera’s APP preview video page, select “Local Playback” or “Cloud Playback”, then “Calendar” and “Alarm Point”, select the date and time of recording / drag the timeline. You can play the video.</p>
<p>2.Click the play button on the left side of the alarm image to jump to the corresponding video.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="How_to_download_videos_to_local_phone_computer">How to download videos to local phone / computer?</span></h2>
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<p>On the video playing page, click Record to start recording. Click Record again to stop recording. The video file is automatically saved in the phone’s local album. The video in the Handy Album can be sent to the computer using third-party software and played on a computer player.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Does_the_camera_support_direct_PC_connection">Does the camera support direct PC connection?</span></h2>
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<p>unsupported.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Cloud_storage_information">Cloud storage information</span></h2>
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<p>Cloud storage is the storage of recorded videos on Amazon cloud servers. This is an additional paid item for the camera. A seven-day trial period is free. If you want to continue using the cloud storage function after the trial period, you have to pay for the package.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Problem_with_unsubscribing_replacing_cloud_storage">Problem with unsubscribing / replacing cloud storage?</span></h2>
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<p>If the camera purchased a cloud storage service, you will need to request a refund of the cloud storage fee due to a camera failure. If you need to transfer the cloud storage kit to the new camera, please contact the brand manufacturer’s customer service department directly.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="The_camera_supports_7_24_hours_video_recording">The camera supports 7 * 24 hours video recording?</span></h2>
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<p>Is not supported. The camera is powered by a rechargeable battery and cannot work for 7 * 24 hours. When the camera detects a moving object, recording starts.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_are_there_white_spots_in_the_night_vision_image">Why are there white spots in the night vision image?</span></h2>
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<p>The night vision function of the camera is realized by the principle of infrared light, which has a light collecting effect. There should be no obstacles or walls within two meters of the camera screen. Otherwise infrared rays will collect here and cause overexposure.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="Why_is_the_night_vision_image_so_dark">Why is the night vision image so dark?</span></h2>
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<p>The night vision function of the camera may not be activated. It is recommended to set the basic functions day and night mode-night mode in the APP and control them via software in order to force the switching of the night vision function.</p>
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<h2 class="elementor-heading-title elementor-size-default"><span id="What_to_do_if_there_are_black_spots_in_the_picture">What to do if there are black spots in the picture?</span></h2>
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<p>1.Check for dust / smudges on the camera lens. It is recommended to wipe it once with alcohol.</p>
<p>2.There are still black spots after wiping them, and there may be dust on the sensor in the camera. If the position of the black spot does not affect the monitoring area or the area is small, it will not affect the normal use of the product. If the area of the black spot is too large, it is recommended that you contact the branded retailer’s customer service department.</p>
<section class="elementor-section elementor-top-section elementor-element elementor-element-f4ead2f elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="f4ead2f" data-element_type="section">
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<div class="elementor-widget-container"><a href="https://www.amazon.com/COOAU-Rechargeable-Surveillance-Waterproof-Encrypted/dp/B08SWD993B?crid=KMSQEAGR9WKU&amp;dchild=1&amp;keywords=cloudedge%2Bcamera&amp;qid=1632292187&amp;sprefix=cloudedge%2Caps%2C953&amp;sr=8-4&amp;th=1&amp;linkCode=ll1&amp;tag=camera0f85-20&amp;linkId=07c81d8d57e08aefaf4d6c6fc2ec62c3&amp;language=en_US&amp;ref_=as_li_ss_tl" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="attachment-full size-full wp-image-165 ls-is-cached lazyloaded" src="https://cloudedgeapp.com/wp-content/uploads/2021/09/CloudEdge-Battery-Powered-Cameras-1.jpg" sizes="auto, (max-width: 400px) 100vw, 400px" srcset="https://cloudedgeapp.com/wp-content/uploads/2021/09/CloudEdge-Battery-Powered-Cameras-1.jpg 400w, https://cloudedgeapp.com/wp-content/uploads/2021/09/CloudEdge-Battery-Powered-Cameras-1-300x300.jpg 300w, https://cloudedgeapp.com/wp-content/uploads/2021/09/CloudEdge-Battery-Powered-Cameras-1-150x150.jpg 150w" alt="CloudEdge Battery Powered Cameras 1" width="400" height="400" data-src="https://cloudedgeapp.com/wp-content/uploads/2021/09/CloudEdge-Battery-Powered-Cameras-1.jpg" data-srcset="https://cloudedgeapp.com/wp-content/uploads/2021/09/CloudEdge-Battery-Powered-Cameras-1.jpg 400w, https://cloudedgeapp.com/wp-content/uploads/2021/09/CloudEdge-Battery-Powered-Cameras-1-300x300.jpg 300w, https://cloudedgeapp.com/wp-content/uploads/2021/09/CloudEdge-Battery-Powered-Cameras-1-150x150.jpg 150w" data- title="CloudEdge Doorbell and Battery Camera Setup Guide 83"></a></div>
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<h2 class="elementor-heading-title elementor-size-default">CloudEdge Battery Powered Cameras</h2>
</div>
</div>
<div class="elementor-element elementor-element-1f7d146 elementor-widget elementor-widget-text-editor" data-id="1f7d146" data-element_type="widget" data-widget_type="text-editor.default">
<div class="elementor-widget-container">
<p>Wireless  Battery Powered Home Cameras. 1080P HD, WiFi Indoor Surveillance Camera, with Night Vision, 2-Way Audio, IP65 Waterproof, Encrypted SD/Cloud Storage</p>
</div>
</div>
</div>
</div>
<div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5236aa7" data-id="5236aa7" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
<div class="elementor-element elementor-element-ad8ef62 elementor-widget elementor-widget-image" data-id="ad8ef62" data-element_type="widget" data-widget_type="image.default">
<div class="elementor-widget-container"><a href="https://www.amazon.com/Security-Wireless-Detection-Waterproof-Encrypted/dp/B08TRC19B6?&amp;linkCode=ll1&amp;tag=camera0f85-20&amp;linkId=7d78af6157173d90a16d681ebcd7f852&amp;language=en_US&amp;ref_=as_li_ss_tl" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="attachment-full size-full wp-image-1428 ls-is-cached lazyloaded" src="https://cloudedgeapp.com/wp-content/uploads/2022/05/CLOUDEDGE-CAMERA.jpg" sizes="auto, (max-width: 400px) 100vw, 400px" srcset="https://cloudedgeapp.com/wp-content/uploads/2022/05/CLOUDEDGE-CAMERA.jpg 400w, https://cloudedgeapp.com/wp-content/uploads/2022/05/CLOUDEDGE-CAMERA-300x300.jpg 300w, https://cloudedgeapp.com/wp-content/uploads/2022/05/CLOUDEDGE-CAMERA-150x150.jpg 150w" alt="CLOUDEDGE CAMERA" width="400" height="400" data-src="https://cloudedgeapp.com/wp-content/uploads/2022/05/CLOUDEDGE-CAMERA.jpg" data-srcset="https://cloudedgeapp.com/wp-content/uploads/2022/05/CLOUDEDGE-CAMERA.jpg 400w, https://cloudedgeapp.com/wp-content/uploads/2022/05/CLOUDEDGE-CAMERA-300x300.jpg 300w, https://cloudedgeapp.com/wp-content/uploads/2022/05/CLOUDEDGE-CAMERA-150x150.jpg 150w" data- title="CloudEdge Doorbell and Battery Camera Setup Guide 84"></a></div>
</div>
<div class="elementor-element elementor-element-27639db elementor-widget elementor-widget-heading" data-id="27639db" data-element_type="widget" data-widget_type="heading.default">
<div class="elementor-widget-container">
<h2 class="elementor-heading-title elementor-size-default">CloudEdge Solar Powered Surveillance Camera</h2>
</div>
</div>
<div class="elementor-element elementor-element-f1ca9b8 elementor-widget elementor-widget-text-editor" data-id="f1ca9b8" data-element_type="widget" data-widget_type="text-editor.default">
<div class="elementor-widget-container">
<p>Wireless WiFi 360° Pan Tilt Zoom Solar 15000mah Battery Powered Home Cameras with Night Vision, Motion Detection, 2 Way Audio, IP65 Waterproof, Encrypted SD/Cloud Storage</p>
</div>
</div>
</div>
</div>
<div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d3b30ce" data-id="d3b30ce" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
<div class="elementor-element elementor-element-f0506e1 elementor-widget elementor-widget-image" data-id="f0506e1" data-element_type="widget" data-widget_type="image.default">
<div class="elementor-widget-container"><a href="https://amzn.to/3x5wyzj" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="attachment-full size-full wp-image-164 ls-is-cached lazyloaded" src="https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Wireless-Outdoor-Security-Camera.jpg" sizes="auto, (max-width: 400px) 100vw, 400px" srcset="https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Wireless-Outdoor-Security-Camera.jpg 400w, https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Wireless-Outdoor-Security-Camera-300x300.jpg 300w, https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Wireless-Outdoor-Security-Camera-150x150.jpg 150w" alt="cloudedge Wireless Outdoor Security Camera" width="400" height="400" data-src="https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Wireless-Outdoor-Security-Camera.jpg" data-srcset="https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Wireless-Outdoor-Security-Camera.jpg 400w, https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Wireless-Outdoor-Security-Camera-300x300.jpg 300w, https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Wireless-Outdoor-Security-Camera-150x150.jpg 150w" data- title="CloudEdge Doorbell and Battery Camera Setup Guide 85"></a></div>
</div>
<div class="elementor-element elementor-element-274b120 elementor-widget elementor-widget-heading" data-id="274b120" data-element_type="widget" data-widget_type="heading.default">
<div class="elementor-widget-container">
<h2 class="elementor-heading-title elementor-size-default">CloudEdge Wireless Outdoor Security Camera</h2>
</div>
</div>
<div class="elementor-element elementor-element-a7a6e2e elementor-widget elementor-widget-text-editor" data-id="a7a6e2e" data-element_type="widget" data-widget_type="text-editor.default">
<div class="elementor-widget-container">
<p>Wireless Outdoor Security Camera, Battery Power IP Surveillance Home Cameras, 1080P, Human Motion Detection, Night Vision, 2-Way Audio, 4dbi Antenna, IP65 Waterproof, Cloud/SD</p>
</div>
</div>
</div>
</div>
</div>
</section>
<section class="elementor-section elementor-top-section elementor-element elementor-element-a995596 elementor-section-boxed elementor-section-height-default elementor-section-height-default" data-id="a995596" data-element_type="section">
<div class="elementor-container elementor-column-gap-default">
<div class="elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4b1a54f" data-id="4b1a54f" data-element_type="column">
<div class="elementor-widget-wrap elementor-element-populated">
<div class="elementor-element elementor-element-b0870ea elementor-widget elementor-widget-image" data-id="b0870ea" data-element_type="widget" data-widget_type="image.default">
<div class="elementor-widget-container"><a href="https://www.amazon.com/Hiseeu-Floodlight-Rechargeable-Brightness-Waterproof/dp/B08KTBBPFQ?crid=KMSQEAGR9WKU&amp;dchild=1&amp;keywords=cloudedge+camera&amp;qid=1632292187&amp;sprefix=cloudedge%2Caps%2C953&amp;sr=8-20&amp;linkCode=ll1&amp;tag=camera0f85-20&amp;linkId=ec6f135ca6e39abc81111038067ad3e1&amp;language=en_US&amp;ref_=as_li_ss_tl" target="_blank" rel="noopener"><img loading="lazy" decoding="async" class="attachment-full size-full wp-image-162 ls-is-cached lazyloaded" src="https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Solar-Powered-Floodlight-Camera.jpg" sizes="auto, (max-width: 400px) 100vw, 400px" srcset="https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Solar-Powered-Floodlight-Camera.jpg 400w, https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Solar-Powered-Floodlight-Camera-300x300.jpg 300w, https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Solar-Powered-Floodlight-Camera-150x150.jpg 150w" alt="cloudedge Solar Powered Floodlight Camera" width="400" height="400" data-src="https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Solar-Powered-Floodlight-Camera.jpg" data-srcset="https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Solar-Powered-Floodlight-Camera.jpg 400w, https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Solar-Powered-Floodlight-Camera-300x300.jpg 300w, https://cloudedgeapp.com/wp-content/uploads/2021/09/cloudedge-Solar-Powered-Floodlight-Camera-150x150.jpg 150w" data- title="CloudEdge Doorbell and Battery Camera Setup Guide 86"></a></div>
</div>
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<div class="elementor-widget-container">
<h2 class="elementor-heading-title elementor-size-default">CloudEdge Solar Powered Floodlight Camera</h2>
</div>
</div>
<div class="elementor-element elementor-element-77d1e24 elementor-widget elementor-widget-text-editor" data-id="77d1e24" data-element_type="widget" data-widget_type="text-editor.default">
<div class="elementor-widget-container">
<p>Solar Powered Floodlight Camera,Wireless Security Camera,12000mAh Rechargeable Batteries,High Brightness LED,Color Night Vision,IP66 Waterproof,1080P,Motion Detection,2-Way Audio,Cloud Storage</p>
<p>Source : <a href="https://cloudedgeapp.com/doorbell-and-battery-camera/" target="_blank" rel="noopener">https://cloudedgeapp.com/doorbell-and-battery-camera/</a></p>
</div>
</div>
</div>
</div>
</div>
</section>
</div>
</div>
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					<wfw:commentRss>https://www.xvraid.com/guide/cloudedge-doorbell-and-battery-camera-setup-guide.html/feed</wfw:commentRss>
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		<title>How to setup Arlo Home Security System</title>
		<link>https://www.xvraid.com/guide/how-to-setup-arlo-home-security-system.html</link>
					<comments>https://www.xvraid.com/guide/how-to-setup-arlo-home-security-system.html#respond</comments>
		
		<dc:creator><![CDATA[XVR AiD]]></dc:creator>
		<pubDate>Sat, 15 Apr 2023 14:52:05 +0000</pubDate>
				<category><![CDATA[Guide]]></category>
		<category><![CDATA[How To]]></category>
		<category><![CDATA[Smart Home]]></category>
		<category><![CDATA[access]]></category>
		<category><![CDATA[alarm]]></category>
		<category><![CDATA[android]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[apple]]></category>
		<category><![CDATA[Apple Home]]></category>
		<category><![CDATA[Arlo Home]]></category>
		<category><![CDATA[Arlo Home Security System]]></category>
		<category><![CDATA[Audio Detection]]></category>
		<category><![CDATA[baby camera]]></category>
		<category><![CDATA[Base Station]]></category>
		<category><![CDATA[browser]]></category>
		<category><![CDATA[camera]]></category>
		<category><![CDATA[Cameras]]></category>
		<category><![CDATA[connect]]></category>
		<category><![CDATA[default]]></category>
		<category><![CDATA[device]]></category>
		<category><![CDATA[Device Settings]]></category>
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		<category><![CDATA[enable]]></category>
		<category><![CDATA[factory]]></category>
		<category><![CDATA[Factory Default Settings]]></category>
		<category><![CDATA[firmware]]></category>
		<category><![CDATA[firmware update]]></category>
		<category><![CDATA[Firmware updates]]></category>
		<category><![CDATA[Floodlight]]></category>
		<category><![CDATA[HomeKit]]></category>
		<category><![CDATA[how do]]></category>
		<category><![CDATA[Install]]></category>
		<category><![CDATA[installation]]></category>
		<category><![CDATA[ios]]></category>
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		<category><![CDATA[Monitor]]></category>
		<category><![CDATA[Motion detect]]></category>
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		<category><![CDATA[Security]]></category>
		<category><![CDATA[Security System]]></category>
		<category><![CDATA[Serial Number]]></category>
		<category><![CDATA[setup]]></category>
		<category><![CDATA[Switch]]></category>
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		<guid isPermaLink="false">https://www.xvraid.com/?p=1334</guid>

					<description><![CDATA[Arlo Home Security System Get greater protection inside your home from All-In-One Sensors integrated with 8 smart detection functions. How do I...]]></description>
										<content:encoded><![CDATA[<p>Arlo Home Security System Get greater protection inside your home from All-In-One Sensors integrated with 8 smart detection functions.</p>
<h1>How do I remove a device from my Arlo account? &#8211; Arlo Secure 4.0</h1>
<div class="info-part">
<p><i data-stringify-type="italic">This article is for the Arlo Secure App experience with </i><b data-stringify-type="bold"><i data-stringify-type="italic">Feed</i></b><i data-stringify-type="italic">. If you have the Arlo Secure App experience with </i><b data-stringify-type="bold"><i data-stringify-type="italic">Library</i></b><i data-stringify-type="italic">, visit: How do I remove a device from my Arlo account?</i></p>
<p><strong>WARNING: </strong>Removing a device from your account erases all modes and settings on that device and resets the device to factory default settings. If you remove a device from your account and later add it back, you must complete the setup process just like you did when you set up your system for the first time.</p>
<p>&nbsp;</p>
<h4>To remove a device from your Arlo account:</h4>
<ol>
<li>Launch the Arlo Secure app or log in to <a href="https://my.arlo.com/#/home" target="_blank" rel="noopener">my.arlo.com</a>.</li>
<li>Tap or click <strong>Devices</strong>.</li>
<li>Select your Arlo device.</li>
<li>Tap or click <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_gear_icon.png" alt="secure4 gear icon" title="How to setup Arlo Home Security System 106">.</li>
<li>Tap or click the Arlo device name at the top of the Device Settings screen.</li>
<li>Tap or click <b>Remove Device</b>.<br />
<strong>Note: </strong>If you remove an Arlo SmartHub or Base Station from your account, all the cameras synced to that Arlo SmartHub or Base Station are deleted from your account at the same time.</li>
</ol>
<p>&nbsp;</p>
<h4>To remove all devices from your Arlo account and erase your recordings:</h4>
<ol>
<li>Launch the Arlo Secure app or log in to <a href="https://my.arlo.com/#/home" target="_blank" rel="noopener">my.arlo.com</a>.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_globalprofile_icon.png" alt="Profile Icon" title="How to setup Arlo Home Security System 107"> in the Arlo Secure App or click <strong>Settings</strong> on my.arlo.com.</li>
<li>Tap or click<strong> Privacy Center </strong>to open the <a href="https://kb.arlo.com/000062614" target="_blank" rel="noopener">Arlo Privacy Center</a>.</li>
<li>Tap or click <strong>Content</strong>.</li>
<li>Tap or click <strong>Reset &amp; Erase Arlo Devices</strong>.</li>
<li>Tap or click <strong>Reset &amp; Erase All Devices</strong> at the bottom of the screen.</li>
<li>Select <strong>Reset &amp; Erase All</strong> when the pop-up displays.</li>
<li>Follow the prompts to confirm that you want to erase and reset all Arlo devices.</li>
</ol>
<p><strong>Note</strong>: Privacy Center feature availability varies by region.</p>
<h1>How do I add friends on my Arlo Secure App? &#8211; Arlo Secure 4.0</h1>
<div class="info-part">
<p><em>This article is for the Arlo Secure App experience with <strong>Feed</strong>. If you have the Arlo Secure App experience with <strong>Library</strong>, visit: <a href="https://kb.arlo.com/000039122/How-do-I-add-friends-on-my-Arlo-Secure-app" target="_blank" rel="noopener">How do I add friends on my Arlo Secure App?</a></em></p>
<p>Friends are additional users on your Arlo account. Friends are granted limited access to your Arlo account. You can select which Arlo devices your friends can see. You can also give your friends access rights for additional privileges.</p>
<p>&nbsp;</p>
<h4>To add a friend to your Arlo account:</h4>
<ol>
<li>Launch the Arlo Secure App or log in to <a href="https://my.arlo.com/" target="_blank" rel="noreferrer noopener">my.arlo.com</a>.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_globalprofile_icon.png" alt="secure4 globalprofile icon" title="How to setup Arlo Home Security System 108"> in the Arlo Secure App or click <strong>Settings </strong>on my.arlo.com.</li>
<li>Tap or click <strong>People</strong>.</li>
<li>Tap or click <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_add_icon.png" alt="secure4 add icon" title="How to setup Arlo Home Security System 109"> to add a person.</li>
<li>Enter the <strong>First Name</strong>, <strong>Last Name</strong>, and <strong>Email</strong> address of the person that you would like to add.</li>
<li>Select the devices that you want your friend to be able to access.</li>
<li>Tap or click the <strong>Allow Access Rights</strong> switch to grant the user additional privileges.<br />
For more information, visit: What privileges do my friends have when I grant them access rights in my Arlo account? &#8211; Arlo Secure 4.0</li>
<li>Tap or click <strong>Send Invite</strong>.<br />
An email message is sent inviting your friend to create an Arlo account. Your friend&#8217;s name is displayed under People with a Pending status<strong> </strong>until they accept the invitation.</li>
</ol>
<p><strong>Note</strong>: Friends are not able to see the devices until the invitation is accepted.</p>
<p><strong>For your friend to accept the invitation they must</strong>:</p>
<ol>
<li>Open the email invitation.</li>
<li>Click <strong>Create Account </strong>in the body of the email to launch the my.arlo.com website.</li>
<li>On the website, click <strong>Create Account </strong>if they are a new Arlo user or click <strong>Sign In</strong> and use their existing email address and password if they have an existing Arlo account.</li>
</ol>
<p><strong>For your friend to view shared devices</strong>:</p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Devices</strong>.</li>
<li>If the Arlo devices are not listed, your friend may need to switch the Location.<br />
For more information, visit: How do I switch my Location in the Arlo Secure App?</li>
</ol>
<p><strong>For more information, visit</strong>:</p>
<ul>
<li><a href="https://www.xvraid.com/guide/arlo-cameras-faq-all-model.html">Arlo Cameras FAQ All Model</a></li>
<li><a href="https://www.xvraid.com/how-to/how-to-connect-arlo-device-to-apple-homekit.html">How to connect Arlo device to Apple HomeKit?</a></li>
</ul>
<h1>How do I setup and install my Arlo Keypad Sensor Hub?</h1>
<div class="info-part">
<p>The Arlo Keypad Sensor Hub is part of the Arlo Home Security System. The Keypad Sensor Hub lets you arm and disarm the Home Security System, turn the siren on and off, and contact a 24/7 Live Security Expert *. The Keypad Sensor Hub also includes a motion sensor, a siren, and a microphone that listens for smoke/CO2 detection alarms.<br />
*<strong>Note</strong>: A subscription plan that supports Professional Monitoring is required to contact the 24/7 Live Security Expert. For more information, visit: What is Arlo Professional Monitoring?</p>
<p>Please keep in mind when installing and configuring the Arlo Keypad Sensor Hub:</p>
<ul>
<li>Your Keypad Sensor Hub is for indoor use only.</li>
<li>Your Keypad Sensor Hub should be in an accessible location and must be placed on a flat surface or table.</li>
<li>Place the Keypad Sensor Hub with the sensor facing towards where motion is expected.</li>
<li>Place the Keypad Sensor Hub near an electrical outlet that is not controlled by a wall switch.</li>
<li>If you have an Arlo Cellular and Battery Backup, install it after completing the installation of the Keypad Sensor Hub.
<ul>
<li>For more information, visit: How do I set up the Arlo Cellular and Battery Backup?</li>
</ul>
</li>
</ul>
<h4>To setup and install your Arlo Keypad Sensor Hub:</h4>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Confirm the Location where you want your device to be installed.</li>
<li>Tap <strong>Devices</strong>.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_add_icon.png" alt="Add icon" title="How to setup Arlo Home Security System 110">.</li>
<li>Tap <strong>Security System.</strong></li>
</ol>
<p><strong>Note</strong>: You can only add one Arlo Keypad Sensor Hub per Location.</p>
<ol>
<li value="5">Place your Arlo Keypad Sensor Hub in an area where you want motion detected.</li>
<li value="6">Tap <strong>Continue</strong>.</li>
<li value="7">Scan the QR code on the bottom of the Arlo Keypad Sensor Hub.</li>
<li value="8">Plug the Arlo Keypad Sensor Hub power cable into an electrical outlet.</li>
<li value="9">When the Keypad Sensor Hub <img decoding="async" src="https://s3.us-west-2.amazonaws.com/downloads.arlo.com/files/answer_media/Arlo_Maple/enter.png" alt="enter" title="How to setup Arlo Home Security System 111"> <strong>Check</strong> button starts flashing, tap <strong>Continue</strong>.</li>
<li value="10">Press and hold the Keypad Sensor Hub <img decoding="async" src="https://s3.us-west-2.amazonaws.com/downloads.arlo.com/files/answer_media/Arlo_Maple/enter.png" alt="enter" title="How to setup Arlo Home Security System 111"> <strong>Check</strong> button.</li>
<li value="11">When all the button lights on the Keypad Sensor Hub start flashing, tap <strong>Continue</strong>.</li>
<li value="12">Select the Wi-Fi network you want your Keypad Sensor Hub to use and tap <strong>Continue</strong>.</li>
<li value="13">Verify Wi-Fi password and tap <strong>Continue</strong>.</li>
</ol>
<ul>
<li>Your Keypad Sensor Hub will start connecting. This may take several minutes.</li>
</ul>
<ol>
<li value="14">Name your Keypad Sensor Hub and tap <strong>Continue</strong>.</li>
</ol>
<ul>
<li>Arlo will check for available firmware updates. This may take several minutes.<br />
<strong>WARNING: Do not unplug your Arlo Keypad Sensor Hub while the firmware is updating. </strong></li>
<li>When the firmware update is complete, your Arlo Keypad Sensor Hub is ready for use.</li>
</ul>
<h1>Where can I find the serial number and firmware version for my Arlo device?</h1>
<div class="info-part">
<p>You can find the Arlo device serial number in the Arlo Secure App or on the Arlo device label. The firmware version for your Arlo device is located in the Arlo Secure App.</p>
<p>&nbsp;</p>
<h4>To view the serial number and firmware version in the Arlo Secure App:</h4>
<p>For the Arlo Secure experience with <strong>Feed</strong>:</p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Devices</strong>.</li>
<li>Select your Arlo device.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_gear_icon.png" alt="secure4 gear icon" title="How to setup Arlo Home Security System 106">.</li>
<li>Tap the<strong> </strong>device name at the top of the Device Settings screen.<br />
The Device Info screen displays with Serial Number and Firmware.</li>
</ol>
<p>For the Arlo Secure experience with <strong>Library</strong>:</p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Settings</strong>.</li>
<li>Tap <strong>My Devices</strong>.</li>
<li>Select your Arlo device.</li>
<li>Tap <strong>Device Info</strong>.<br />
The Device Info screen displays with Serial Number and Firmware.</li>
</ol>
<p>&nbsp;</p>
<h4>Serial numbers can also be found on the label of the Arlo device:</h4>
<p><strong>Arlo SmartHubs </strong>and <strong>Base Stations</strong></p>
<p>Serial numbers are on the bottom of the device.</p>
<p><strong>Arlo wire-free Cameras</strong>, <strong>Floodlights</strong>, and <strong>Security Lights</strong></p>
<p>Serial numbers are typically in the battery compartment, behind the battery.</p>
<p><strong>Arlo wired Cameras</strong></p>
<p>Serial numbers are typically underneath the camera.</p>
<p><strong>Arlo Wired Doorbells</strong></p>
<p>Serial numbers are on the back of the device, underneath the doorbell mount.</p>
<p><strong>Arlo Wire-Free Doorbells</strong></p>
<p>Serial numbers are behind the battery.</p>
<p><strong>Arlo Chimes </strong>and <strong>Arlo Bridge</strong></p>
<p>Serial numbers are on the back of the device.</p>
<p><strong>Arlo Essential wire-free Cameras</strong></p>
<p>Serial numbers are on the bottom of the device, underneath the micro-USB charging port cover.</p>
<p><strong>Arlo Keypad Sensor Hub</strong></p>
<p>Serial number is on the bottom of the device.</p>
<p>If a Cellular and Battery Backup is attached to the Arlo Keypad Sensor Hub, you will need use a paperclip to remove the Cellular and Battery Backup to view the serial number.<br />
For more information, visit: How do I set up the Arlo Cellular and Battery Backup device?</p>
<p><strong>Arlo All-in-One Sensor</strong></p>
<p>Serial number is located on the back housing of the sensor.</p>
<p>Serial numbers are also listed on the inside of the back housing.<br />
To remove the back housing, visit: How do I replace the battery in the Arlo All-in-One Sensor?</p>
<p><strong>Arlo Cellular and Battery Backup</strong></p>
<p>Serial number is located on the bottom of the device.</p>
<h1>How do I change the displayed temperature to Celsius or Fahrenheit on my Arlo system?</h1>
<div class="info-part">
<p>You can change the units of temperature measurement for your Arlo All-in-One Sensor and Arlo Baby camera.</p>
<p>&nbsp;</p>
<h4>To change the displayed temperature to Celsius or Fahrenheit:</h4>
<ol>
<li>Launch the Arlo Secure App or log in to your Arlo account at <a href="https://my.arlo.com/" target="_blank" rel="noopener">my.arlo.com</a>.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_globalprofile_icon.png" alt="Profile" title="How to setup Arlo Home Security System 114"> in the Arlo Secure App or click <strong>Settings</strong> on my.arlo.com.</li>
<li>Tap or click your Location name under LOCATIONS AND PLANS.</li>
<li>Tap or click <strong>Location Settings</strong>.</li>
<li>Select <strong>Fahrenheit (°F)</strong> or <strong>Celsius (°C)</strong>.</li>
</ol>
<h1>How can I receive fewer Arlo notifications? &#8211; Arlo Secure 4.0</h1>
<div class="info-part">
<p><em>This article is for the Arlo Secure App experience with <strong>Feed</strong>. If you have the Arlo Secure App experience with <strong>Library</strong>, visit: How can I receive fewer Arlo notifications?</em></p>
<p>Arlo sends notifications according to the Modes and Rules that are currently active. To reduce unwanted notifications, you might need to adjust the position of your camera, reduce motion or audio sensitivity, change your notification settings, or edit the Rules for your Modes.</p>
<p>&nbsp;</p>
<h4>To reduce unwanted Arlo notifications:</h4>
<p><strong>Position your camera</strong> <strong>so that it does not detect unwanted motion</strong>.<br />
For example, if Arlo is notifying you about cars passing in the street, aim your camera so that the street is outside of the camera&#8217;s field of view. For more information about camera positioning, visit: Arlo Camera Placement Tips</p>
<p><strong>Create Activity Zones for your camera to focus on</strong>.<br />
For more information about Activity Zones, visit: What are Arlo Activity Zones and how do I create them? &#8211; Arlo Secure 4.0</p>
<p><strong>Reduce the Motion Sensitivity for your camera</strong>.<br />
If you are receiving too many many motion detection notifications, you can also reduce your camera motion sensitivity.<br />
For more information about how to adjust motion sensitivity, visit: How do I change the motion sensitivity on my Arlo camera? - Arlo Secure 4.0</p>
<p><strong>Reduce the Audio Detection Sensitivity for your camera</strong>.<br />
If you are receiving unwanted sound-triggered notifications,<strong> </strong>reduce the audio detection sensitivity settings<strong> </strong>on the camera that is triggering too often.<br />
For more information about changing audio sensitivity settings, visit: How do I change the audio detection sensitivity level on my Arlo camera? &#8211; Arlo Secure 4.0<br />
You can also edit the Rules in the Mode to record motion only.<br />
For more information about disabling sound detection, visit: How do I enable or disable motion or sound detection on my Arlo device? &#8211; Arlo Secure 4.0</p>
<p><strong>Edit the Notification settings for your Modes</strong>.<br />
If you like the amount of videos that Arlo is recording, but you want to receive fewer notifications, edit the notification settings in your Modes for when you want recordings without notifications. For example, you can set Arm Home to record but not send notifications so that Arlo will still record without getting notified every time motion or sound is detected.<br />
For more information about changing notification settings, visit: How do I set up Push Notifications or Email Alerts? &#8211; Arlo Secure 4.0</p>
<p><strong>Use Smart Notifications to select which notifications you receive</strong>.<br />
With an Arlo Secure subscription, you can use Smart Notifications to select which notifications you receive. You can activate any combination of features in the Arlo Secure App to determine what kind of motion alerts you want to receive.<br />
For more information, visit: What are Arlo Smart Notifications and how do I set them up? &#8211; Arlo Secure 4.0</p>
<p><strong>Set a schedule for your Arlo camera</strong>.<br />
You can set a schedule to change your Mode automatically at a particular time.<br />
For more information, visit: How do I add a Schedule Automation to my Arlo system?</p>
<h1>How do I switch my Location in the Arlo Secure App?</h1>
<div class="info-part">
<p>You can view and manage your devices based on Locations in Arlo Secure App 4.0.</p>
<p>To add additional Locations, visit: How do I add, edit, or delete a Location in Arlo Secure App 4.0?</p>
<p>&nbsp;</p>
<h4>To switch Locations:</h4>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong><img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_space_switch_icon.png" alt="secure4 space switch icon" title="How to setup Arlo Home Security System 115"></strong>.</li>
<li>Select the desired Location from the list.</li>
</ol>
<h1>How do I delete items from my Arlo Feed?</h1>
<div class="info-part">
<p><i data-stringify-type="italic">This article is for the Arlo Secure App experience with </i><b data-stringify-type="bold"><i data-stringify-type="italic">Feed</i></b><i data-stringify-type="italic">. If you have the Arlo Secure App experience with </i><b data-stringify-type="bold"><i data-stringify-type="italic">Library</i></b><i data-stringify-type="italic">, visit:</i><em> How can I delete content from an Arlo library?</em></p>
<p>You can delete items in your Arlo Feed using the Arlo Secure App or by logging into <a href="http://my.arlo.com/" target="_blank" rel="noopener">my.arlo.com</a>.</p>
<p><strong>To delete Feed items with the Arlo Secure App</strong>:</p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Feed</strong>.</li>
<li>Swipe left on the feed item you want to delete.</li>
<li>Tap <strong>Delete</strong>.</li>
</ol>
<p><strong>To delete Feed items with my.arlo.com:</strong></p>
<ol>
<li>Log into <a href="http://my.arlo.com/" target="_blank" rel="noopener">my.arlo.com</a>.</li>
<li>Click <strong>Feed</strong>.</li>
<li>Click <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_edit_icon.png" alt="secure4 edit icon" title="How to setup Arlo Home Security System 116"> next to the item you want to delete.</li>
<li>Click <strong>Delete</strong>.</li>
<li>Click <strong>Delete</strong> again to confirm.</li>
</ol>
<h1>How do I edit Arlo two-step verification settings?</h1>
<div class="info-part">
<p>You can add or remove phone numbers and trusted devices for two-step verification in the Arlo Secure App.</p>
<h4>To change your primary two-step verification method:</h4>
<p>For the Arlo Secure App experience with <strong>Feed:</strong></p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_globalprofile_icon.png" alt="secure4 globalprofile icon" title="How to setup Arlo Home Security System 108">.</li>
<li>Tap <strong>Account Profile and Security</strong>.</li>
<li>Tap <strong>Two-Step Verification</strong>.</li>
<li>Tap one of your existing two-step verification methods.<br />
A checkmark displays to the right of your preferred method to confirm the change.</li>
</ol>
<p>For the Arlo Secure App experience with <strong>Library:</strong></p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Settings</strong>.</li>
<li>Tap <strong>Profile</strong>.</li>
<li>Tap <strong>Login Settings</strong>.</li>
<li>Tap <strong>Two-Step Verification</strong>.</li>
<li>Tap <strong>Edit</strong>.</li>
<li>Tap one of your existing two-step verification methods.<br />
A checkmark displays to the right of your preferred method to confirm the change.</li>
</ol>
<h4>To add a two-step verification method:</h4>
<p>For the Arlo Secure App experience with <strong>Feed:</strong></p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_globalprofile_icon.png" alt="secure4 globalprofile icon" title="How to setup Arlo Home Security System 108">.</li>
<li>Tap <strong>Account Profile and Security</strong>.</li>
<li>Tap <strong>Two-Step Verification</strong>.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_add_icon.png" alt="secure4 add icon" title="How to setup Arlo Home Security System 109"> to add another verification method.</li>
</ol>
<p>For the Arlo Secure App experience with <strong>Library:</strong></p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Settings</strong>.</li>
<li>Tap <strong>Profile</strong>.</li>
<li>Tap <strong>Login Settings</strong>.</li>
<li>Tap <strong>Two-Step Verification</strong>.</li>
<li>Tap + to add another verification method.</li>
</ol>
<h4>To remove a trusted device or phone number from two-step verification:</h4>
<p>For the Arlo Secure App experience with <strong>Feed:</strong></p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_globalprofile_icon.png" alt="secure4 globalprofile icon" title="How to setup Arlo Home Security System 108">.</li>
<li>Tap <strong>Account Profile and Security</strong>.</li>
<li>Tap <strong>Two-Step Verification</strong>.</li>
<li>Swipe left on the trusted device or phone number and tap <strong>Delete</strong>.</li>
</ol>
<p>For the Arlo Secure App experience with <strong>Library:</strong></p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Settings</strong>.</li>
<li>Tap <strong>Profile</strong>.</li>
<li>Tap <strong>Login Settings</strong>.</li>
<li>Tap <strong>Two-Step Verification</strong>.</li>
<li>Tap <strong>Edit</strong>.</li>
<li>Tap the <strong>Delete</strong> icon next to a phone number or trusted device.</li>
</ol>
<h1>Where can I find the serial number and firmware version for my Arlo device?</h1>
<div class="info-part">
<p>You can find the Arlo device serial number in the Arlo Secure App or on the Arlo device label. The firmware version for your Arlo device is located in the Arlo Secure App.</p>
<p>&nbsp;</p>
<h4>To view the serial number and firmware version in the Arlo Secure App:</h4>
<p>For the Arlo Secure experience with <strong>Feed</strong>:</p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Devices</strong>.</li>
<li>Select your Arlo device.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_gear_icon.png" alt="secure4 gear icon" title="How to setup Arlo Home Security System 106">.</li>
<li>Tap the<strong> </strong>device name at the top of the Device Settings screen.<br />
The Device Info screen displays with Serial Number and Firmware.</li>
</ol>
<p>For the Arlo Secure experience with <strong>Library</strong>:</p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <strong>Settings</strong>.</li>
<li>Tap <strong>My Devices</strong>.</li>
<li>Select your Arlo device.</li>
<li>Tap <strong>Device Info</strong>.<br />
The Device Info screen displays with Serial Number and Firmware.</li>
</ol>
<p>&nbsp;</p>
<h4>Serial numbers can also be found on the label of the Arlo device:</h4>
<p><strong>Arlo SmartHubs </strong>and <strong>Base Stations</strong></p>
<p>Serial numbers are on the bottom of the device.</p>
<p><strong>Arlo wire-free Cameras</strong>, <strong>Floodlights</strong>, and <strong>Security Lights</strong></p>
<p>Serial numbers are typically in the battery compartment, behind the battery.</p>
<p><strong>Arlo wired Cameras</strong></p>
<p>Serial numbers are typically underneath the camera.</p>
<p><strong>Arlo Wired Doorbells</strong></p>
<p>Serial numbers are on the back of the device, underneath the doorbell mount.</p>
<p><strong>Arlo Wire-Free Doorbells</strong></p>
<p>Serial numbers are behind the battery.</p>
<p><strong>Arlo Chimes </strong>and <strong>Arlo Bridge</strong></p>
<p>Serial numbers are on the back of the device.</p>
<p><strong>Arlo Essential wire-free Cameras</strong></p>
<p>Serial numbers are on the bottom of the device, underneath the micro-USB charging port cover.</p>
<p><strong>Arlo Keypad Sensor Hub</strong></p>
<p>Serial number is on the bottom of the device.</p>
<p>If a Cellular and Battery Backup is attached to the Arlo Keypad Sensor Hub, you will need use a paperclip to remove the Cellular and Battery Backup to view the serial number.<br />
For more information, visit: How do I set up the Arlo Cellular and Battery Backup device?</p>
<p><strong>Arlo All-in-One Sensor</strong></p>
<p>Serial number is located on the back housing of the sensor.</p>
<p>Serial numbers are also listed on the inside of the back housing.<br />
To remove the back housing, visit: How do I replace the battery in the Arlo All-in-One Sensor?</p>
<p><strong>Arlo Cellular and Battery Backup</strong></p>
<p>Serial number is located on the bottom of the device.</p>
<h1>How do I connect my mobile device to a 2.4 GHz Wi-Fi network to set up my Arlo camera?</h1>
<div class="info-part">
<p>If you are connecting an Arlo camera directly to a Wi-Fi router (without an Arlo SmartHub or Base Station), you must connect your mobile device to your router’s 2.4 GHz band during the setup process. Many routers broadcast Wi-Fi networks in both 2.4 GHz and 5 GHz bands. Your Arlo device directly connects to a 2.4 GHz Wi-Fi network. This means that you must first connect your mobile device to your 2.4 GHz Wi-Fi network, then connect your Arlo device to that <strong>same</strong> 2.4 GHz Wi-Fi network during the setup process in the Arlo Secure App.</p>
<p>Arlo Pro 5S can operate on 2.4 GHz or 5 GHz, but only after installation has been completed on the 2.4 GHz band. If the 2.4 GHz and 5 GHz Wi-Fi bands have the same SSID and password, the camera will connect to both networks during installation. If they are different, you can configure the network connection after installation. For more information, visit: How does the Arlo Pro 5S Camera use 5 GHz Wi-Fi networks?</p>
<p>Arlo Video Doorbells, Pro 3, Pro 4, Pro 5S, Floodlight Camera, Q, Q+, Baby, Essential Camera, Essential Spotlight, and Essential Indoor can connect directly to a 2.4 GHz Wi-Fi network.</p>
<p>&nbsp;</p>
<h4>Find your 2.4 GHz Wi-Fi network</h4>
<p>When connecting your mobile device and Arlo device to a Wi-Fi network, ensure that you select the SSID that indicates it is a 2.4 GHz network. This is typically indicated by a 2, 2.4, or 2G at the end of the SSID.</p>
<p><strong>If you have both 2.4 GHz and 5 GHz Wi-Fi networks:</strong></p>
<ul>
<li>Your <strong>2.4 GHz </strong>network name or SSID might have a 2, 2.4, or 2G at the end.</li>
<li>Your <strong>5 GHz </strong>network name or SSID might have a 5 or 5G at the end.</li>
</ul>
<p><img decoding="async" src="https://downloads.arlo.com/files/answer_media/VideoDoorbell/2.4%20WiFi.png" alt="2.4%20WiFi" title="How to setup Arlo Home Security System 122"></p>
<p>Some Wi-Fi routers have only one Wi-Fi network name that is used for both 2.4 GHz and 5 GHz Wi-Fi bands. If you’re having trouble connecting and your Wi-Fi network name doesn’t indicate whether it’s 2.4 GHz or 5 GHz, read the <a href="https://kb.arlo.com/en_US/000062370?_ga=2.220602079.631670329.1681568170-315406368.1681568170#Troubleshooting" target="_blank" rel="noopener">Troubleshooting</a> section in this article.</p>
<p>&nbsp;</p>
<h4>Connect to your 2.4 GHz network</h4>
<p><strong>To connect your iOS (Apple) device to a 2.4 GHz network:</strong></p>
<ol>
<li>Open the <strong>Settings</strong> app for your iOS device.</li>
<li>Tap <strong>Wi-Fi</strong>.</li>
<li>Tap the <strong>Wi-Fi</strong> switch to the on position.<br />
<strong>Note: </strong>Wi-Fi is enabled when the Wi-Fi button is green.</li>
<li>Select a <strong>2.4 GHz</strong> Wi-Fi network.<br />
This is commonly indicated by a 2, 2.4, or 2G at the end of the network name or SSID.</li>
<li>If prompted, enter the password for the network.<br />
When you are connected to the Wi-Fi network, a <strong>blue checkmark</strong> appears to the left of the network name.</li>
</ol>
<p><strong>To connect your Android device to a 2.4 GHz network:</strong></p>
<ol>
<li>Open the <strong>Settings</strong> app for your Android device.</li>
<li>Tap <strong>Connections</strong>.</li>
<li>Tap <strong>Wi-Fi</strong>.</li>
<li>To see available networks, tap the <strong>Wi-Fi</strong> switch to On.</li>
<li>Select a 2.4 GHz Wi-Fi network.<br />
This is commonly indicated by a 2, 2.4, or 2G at the end of the network name or SSID.</li>
<li>If prompted, enter the password for the network.<a id="Troubleshooting" name="Troubleshooting"></a><br />
When your device is connected to the Wi-Fi network, the word <strong>Connected </strong>appears under the network name.</li>
</ol>
<p>&nbsp;</p>
<h4>Troubleshooting</h4>
<p><strong>If your Wi-Fi network name or SSID doesn’t indicate whether it’s 2.4 GHz or 5 GHz:</strong></p>
<ul>
<li>Try opening your router settings, and look for a 2.4 GHz Wi-Fi network that your mobile device can connect to. If you need help with this, contact your router manufacturer.</li>
<li>Contact your Internet Service Provider (ISP), and ask for help connecting your mobile device to a 2.4 GHz Wi-Fi network.</li>
</ul>
<p><strong>If your router uses the same Wi-Fi network name or SSID for both 2.4 GHz and 5 GHz Wi-Fi bands:</strong></p>
<ul>
<li>Routers can use the same network name or SSID to broadcast both 2.4 GHz and 5 GHz Wi-Fi networks. If your mobile device is connected to a mesh network, your Arlo device will not be able to connect to the 5 GHz band, so it will automatically connect to the 2.4 GHz band.
<ul>
<li><strong>For networks that have the same SSID for 2.4/5 GHz</strong>: Try temporarily disabling 5 GHz in the router settings.</li>
<li><strong>For Mesh systems</strong>: If you are having difficulty connecting, try temporarily turning off the access points, and connect the camera to the main router first. Once installation is complete, power on the access points again.</li>
</ul>
</li>
</ul>
<p><strong>If your Arlo device still isn’t found during setup:</strong></p>
<ul>
<li>Ensure that you entered the correct SSID and password in the Arlo Secure App during the setup process.<br />
<strong>Note: </strong>The SSID is case sensitive. Ensure that it is EXACTLY correct when you enter it in the Arlo Secure App.</li>
<li>Ensure that your mobile device is NOT connected to a VPN.</li>
<li>Ensure that <strong>auto join</strong> settings are turned off on your mobile device.</li>
<li>Ensure that Wi-Fi Assist and Adaptive Wi-Fi features are turned off on your mobile device.<br />
Wi-Fi Assist and Adaptive Wi-Fi features use cellular data when your Wi-Fi connection is poor. This can interfere with the Arlo device setup process.</p>
<ul>
<li>To turn off Wi-Fi Assist on iOS, visit: <a href="https://support.apple.com/en-ca/HT205296" target="_blank" rel="noopener">https://support.apple.com/en-ca/HT205296</a></li>
<li>To turn off Adaptive Wi-Fi on Android, visit: <a href="https://www.verizon.com/support/knowledge-base-237485/" target="_blank" rel="noopener">https://www.verizon.com/support/knowledge-base-237485/</a></li>
</ul>
</li>
<li>Visit <a href="https://www.arlo.com/en-us/support/contact" target="_blank" rel="noopener">Arlo Support</a> to speak with an expert.</li>
</ul>
<h1>How do I update my Arlo Account Profile photo, name, email, and password? &#8211; Arlo Secure 4.0</h1>
<div class="info-part">
<p><i data-stringify-type="italic">This article is for the Arlo Secure App experience with </i><b data-stringify-type="bold"><i data-stringify-type="italic">Feed</i></b><i data-stringify-type="italic">. If you have the Arlo Secure App experience with </i><b data-stringify-type="bold"><i data-stringify-type="italic">Library</i></b><i data-stringify-type="italic">, visit: How do I edit my Profile in the Arlo Secure App?</i></p>
<p>You can update your name, email address, password, and profile photo in the Arlo Account Profile settings.</p>
<p>You can also update two-step verification for your Arlo account. For more information, visit: What is two-step verification and how do I set it up with Arlo?</p>
<p>&nbsp;</p>
<h4>To update your Arlo Account Profile Name, Email, and Password:</h4>
<p>Using the Arlo Secure App:</p>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_globalprofile_icon.png" alt="secure4 globalprofile icon" title="How to setup Arlo Home Security System 108">.</li>
<li>Tap <strong>Account Profile and Security</strong> at the top of the Settings screen under your name.</li>
<li><strong>Name, Email</strong>.</li>
<li>Make any necessary updates and tap <strong>Save</strong>.</li>
<li>Tap <strong>Change Password</strong>.</li>
<li>Enter <strong>Current Password</strong>, <strong>New Password</strong>, and <strong>Confirm New Password</strong>.</li>
<li>Tap <strong>Save</strong>.</li>
</ol>
<p>Using a Web browser:</p>
<ol>
<li>Log in to <a href="https://my.arlo.com/" target="_blank" rel="noopener">my.arlo.com</a>.</li>
<li>Click <strong>Settings</strong>.</li>
<li>Click <strong>Name, Email</strong>.</li>
<li>Make any necessary updates and click <strong>Save</strong>.</li>
<li>Click <strong>Change Password</strong>.</li>
<li>Enter <strong>Current Password</strong>, <strong>New Password</strong>, and <strong>Confirm New Password</strong>.</li>
<li>Click <strong>Change Password</strong>.</li>
</ol>
<p>&nbsp;</p>
<h4>To add or change a Profile Photo:</h4>
<ol>
<li>Launch the Arlo Secure App.</li>
<li>Tap <img decoding="async" src="https://downloads.arlo.com/files/answer_media/Arlo_Secure/secure4_globalprofile_icon.png" alt="Profile Icon" title="How to setup Arlo Home Security System 107">.</li>
<li>Tap <strong>Account Profile and Security</strong> at the top of the Settings screen under your name.</li>
<li>Tap the profile icon or photo at the top of the screen above your name.</li>
<li>Select <strong>Take Photo</strong> or <strong>Choose from Library</strong>.<br />
<strong>Note</strong>: If you already have a profile photo, you can also select <strong>Remove Current Photo</strong>.</li>
</ol>
</div>
</div>
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