Latest Chinese New DVR NVR Firmware

New GUI – Start Up Wizard (Device Initialization)

DAHUA XVR 4.0 Setup Description

This article will go over the Initialization process of the units with the New GUI.

Prerequisites

Video Instructions

Step by Step Instructions

1. When you first turn on the recorder you will be greeted with the region settings. Click on the drop down menu and select “United States” and click Next.

2. Select the proper time zone setting for your region.

3. You will now be prompted to input a password for the admin account.

4. For easier login you can create a pattern, you will need to enter it twice to confirm.

5. Enter your email in order to reset the admin password in case the password was forgotten, you may also setup security questions.

Note: This is the only method to reset the password for XVRs and NVRs. If you skip this step and forget your device’s password, you will need to replace the unit

6. The Auto-check for firmware is not yet implemented in the U.S. so you can just click on next.

7. Make sure the video standard format is set to NTSC and click on “Next”.

8. Here you can go in depth with the time settings. You may want to set up the DST (Daylight savings) so that it takes affect when the time comes.

9. The recorder will be set as a static default IP address you see on the screen. Input an open local IP address and gateway from you network. If you don’t know this information you can select DHCP (highlighted in the red box) in order to automatically receive an IP address from the router.

10. If you have the recorder properly connected to the router the P2P status will indicate “Online” and you can now remote in to the unit with our mobile app/PC app.

11. You can select the Encode settings for each camera by selecting the drop down menu on “Channel”.

12. Select the resolution and image quality for snapshots.

13. Select what you want to to when the hard drive fills up.

14. Here is you recording schedule, the green will indicate 24/7 recording and Yellow will be Motion recording.

15. Here is you Snapshot schedule, same color legend as recording,

16. Once all that is setup you will be greeted with the final Prompt! You are now finished Initializing you new recorder

New GUI- Add a Dahua Device

Description

This article will show you three different methods to add a dahua device to our New GUI recorders. We will be adding a dahua camera with all three methods.

Prerequisites

Video Instructions

Step by Step Instructions

Method 1:

This first method is extremely simple if all the cameras are still set to default credentials and settings. We will do a device search on the network and add them with a click of a button

Method Two:

The second method is used if there’s an existing camera and it’s password was changed. You will use device search to locate the camera and then go to manual add to change the password it’s being added with

Method Three:

This last method is used when Device Search fails and cannot locate the camera on the network. You will need to type in the camera’s information manually.

New GUI – Account Setup

Description

This article will go over how to add a user on our New GUI devices

Prerequisites

Video Instructions

Step by Step Instructions

1. Log into the web interface of the device

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2. Click the Menu icon in the top left of the page

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3. Select Account

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4. Click Add User

5. The Add User menu will appear. Use this window to ill out full user details

6. In the Authority menu you can define the individual rights of the User using the System, Playback, and Monitor tabs as well as which channels the user can access

Select which features you wish the user to have then click Save

7. A message will confirm when the user is successfully added

New GUI – Schedule Record Setup

Description

Dahua NVRs and DVRs offer a variety of recording options. You can configure recording schedules based on the following methods:

These schedules can be set individually for each camera or copied to all cameras.

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu select “Management”.

2. Select the “Storage” option from the drop-down menu.

3. From the left hand side, select “Schedule”.

4. Select the channel drop-down menu to choose the channel that you want to adjust the recording schedule for.

5. Select “Setting” next to any day of the week.

6. You will have options to set a schedule for General Recording, MD (Motion Detection), Alarm, MD & Alarm, Intel, and POS (Point of Sale). For this tutorial we are using General Recording.

7. Here you can see that you are able to set multiple periods. For this tutorial we will only be setting one period. Check the “General” box, then select the day or days you want to scheduled recordings for, and then select “Save”.

8. Depending on the days selected from the previous step, you will see green colored bars which represents general recording.

9. You can select “Copy” to mirror the same schedule to another channel/camera. Select “Save” in the Copy menu.

10. Select “Save” at the bottom to save all settings. If your changes were successfully saved, a pop-up will appear at the top notifying you as such.

New GUI – Motion Detection Recording Setup

Description

This article will go over Motion Detection Recording setup in detail on the recorder’s new GUI

Prerequisites

Video Instructions

Step by Step Instructions

1. On the main menu select Alarm

2. Select Video Detection on the left.
Then select the Motion Detection tab at the top.
Choose the channel from the drop-down next to Channel.
Check the box next to Enable.
Check the box next to Record Channel.
Click on Setting next to Region

3. Highlight the areas in red where you want to track motion.
Then click OK at the bottom

4. Select More at the bottom
Check the boxes next to any of the other options you want to activate when motion is detected.
Click on OK

5. Click on Apply at the bottom.
You will see “Operation Succeeded” at the top when your changes have been saved

6. Click on the Setting drop-down at the top and select Storage

7. Select Schedule on the left.
Then select the Record tab at the top.
Choose the channel from the drop-down next to Channel.
Click on the Setting button next to any day of the week.

8. Check the All box to enable all days of the week.
Check the Motion box for “Period 1”.
Click OK at the bottom.

9. Click on Apply at the bottom to save the settings

10. Select Record Mode on the left.
Then make sure Auto is enabled for the appropriate channel(s).
Click on Apply at the bottom.

11. Click on the Main Menu icon at the top right.
Then select Search

12. Check box next to the channel on the right.
You should see yellow lines/bars for motion recording

Alarm Record Setup

Description

This article is to show you how to setup alarm recording thru new Web GUI.

Note: please refer to product spec sheet for alarm input/output availability. Not all Dahua Recorder support alarm input/output.

Prerequisites

Video Instructions

Step by Step Instructions

Setup Alarm Input

From main menu, click on Alarm. Click on Alarm input. We are using XVR 72 series for this example. The Alarm Input page will launch as shown below:

Select the Alarm input number that you like to use. This number is correspond to the alarm port on the back of recorder.

1. Click Enable to enable the alarm input.

2. Enter Alarm Name. By default is set to AlarmIn#

3. Period is to schedule your Alarm when you want to be enable.

4. With the alarm input, you can trigger recorder’s alarm output.

5. This to select which channel you want recorder to start recording when alarm is triggered.

6. You can call basic PTZ action Preset, Tour, or Pattern when alarm is triggered.

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Setup Alarm Recording Schedule

1. From the main menu, click on Management > Storage > Schedule.

2. Select the channel you like to setup.

3. To enable Alarm recording, Click on Setting next to the timeline bar.

4. Set your duration (By default is 24 hour, 00-24). Then select Alarm.

You can select all days to copy the schedule to all week. Click Save.

5. Click Save.

New GUI/Instructions/IVS Record

Description

This article will cover how to configure IVS Recording on a Dahua recorder with the New GUI

Prerequisites

Video Instructions

Step By Step Instructions

1. From the Main Menu select AI

2. Select Parameters on the left.
Then select Smart Plan below it.
Choose the channel of the camera you are configuring from the Channel drop-down.
Select the IVS “Lightbulb” icon so that it highlights blue.
Then click Apply at the bottom

3. Select IVS on the left.
Choose the channel of the camera from the Channel drop-down.
Then click the + button.
Double-click on the rule type under the Type column to choose the type of IVS rule you want to use.
Adjust all the settings in the Parameters section.
Make sure that the box is checked next to Record Channel and the channel that camera is on is highlighted next to it

4. Draw the rule in the live view on the left by left clicking on it.
Continue to left click to add more segments.
When you are done, right click to finish drawing the rule.
Then click Apply at the bottom

5. Select Setting at the top left.
Then select Storage from the drop-down

6. Select Schedule on the left.
Then select the Record tab at the top.
Choose the channel of the camera from the Channel drop-down.
Then click on Setting to the right of any day of the week

7. Check the box next to All to select all days of the week.
Check the box for Intelligent to the right of Period 1.
(Feel free to adjust the days of the week and the time period for when you want to record IVS events).
Then click on OK

8. You will see blue bars on the schedule representing when IVS events will be recorded, when they are triggered.
Click Apply at the bottom

9. Click on the Menu icon at the top right to go back to the Main Menu.
Then click on Search

10. Check the box next to the camera channel on the right.
Once IVS events have occured they will appear as blue bars on the timeline at the bottom.
Click on the timeline on one of the blue bars to start playing that IVS event

New GUI – Audio Record Setup

Description

This article will go over setup for audio recording on our New GUI devices

Prerequisites

OR

Note: Please reference the specification sheet for the device to confirm which audio features it supports, this can vary between models of recorder

Video Instructions

Step by Step Instructions

Enable audio source

1. 1. Login using a web browser.

2. Click on Setting > Camera.

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3. Click on Encode. And then select the camera channel that support audio.

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4. Click on More.

5. Click on the checkmark to enable Audio.

6. Select the Audio source for your HD-CVI camera. If your HD-CVI camera has built-in Microphone, select HDCVI as the audio source. Local option is if you are connecting external microphone to the recorder.

7. Click OK, and then click OK again on the bottom right hand corner.

Setup audio recording

1. Login using a web browser.

2. Main menu 1st screen.

3. Main menu 2nd screen.

4. Click on the Audio Option.

5. Audio File Manager Option.

New GUI – Playback

Description

This article will cover how to play back recorded video on an NVR or DVR with the New GUI

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu select “Video”

2. The Playback menu should open up and look like this:

3. On the right hand side, there will be a calendar. Select the day that you wish to play back video.
Below the calendar is a list of all the cameras/channels. Check the box next to all the cammeras/channels you would like to play back video from.

4. The video footage willl appear on the timeline at the bottom of the screen. It will be color coded to match the types of video that were recorded.
(See the Legend at the bottom of the screen.)

5. Check or uncheck each type of recording that you want to view. Check the Sync box if you would like to sync playback up on all channels you are viewing.

6. Double click on the graph at the bottom to begin playing back video.

=How to back up video files on new UI

Description

This article is to show you how to back up the video file from new system UI.

Prerequisites

Video Instructions

Step by Step Instructions

1. From the main menu, go to the second menu page, and click on Backup.

2. Backup page will launch as shown below:

3. You must plug in an external drive to save your downloaded file. Select the path where you want to save the file at. From this pop-up screen, you have an option to create new folder. After you select, click OK.

4. Select the Record Channel you like to search. You can only search 1 channel at a time.

5. Select the Recording Type you like to search.

6. Set the start and end time for searching. Then click Search. All recorded files that meets your search criteria will shown on the list.

7. Select the files, and click Backup.

8. Downloading process start.

9. Once finished, the folder information will pop up, then click OK.

New GUI – P2P Setup

Description

This article will go over initializing P2P on our New GUI devices

Prerequisites

Video Instructions

Step by Step Instructions

1. Under “Management” go to Network>TCP/IP

2. You can either set the device on a static ip or turn DHCP on to automatically grab an IP from the network. Save any changes

3. Locate P2P tab on the lower left and enable P2P

4. After saving it you should see the the status change to “Online”, You can now use this device for remote viewing on our software

Remote Access/Remote Access Setup Port Forwarding

Create port forwarding rule in the router

Description

Port forwarding is a function of network routers that allows a user to configure specific communication ports to be routed to devices on an IP (Internet Protocol) network, such as a computer, DVR, or IP camera.In this case for CCTV equipment, it allows the user to view and control CCTV equipment remotely. Follow the step by step instructions and the instructions your manufacturers hardware to setup port forwarding, or try PortForward.com to search for your routers settings.

Prerequisites

Video Instructions

Step by Step Instructions

1. Connect NVR to network with a CAT5 cable.

2. Download and install ConfigTool from DahuaSecurity.com, under Support->Download Center->Software

3. Run the ConfigTool.

4. The ConfigTool should display your IP Camera. Click the, “” icon to open Internet Explorer and access your NVR.

5. Configure Internet Explorer security settings to allow the plugs to work. Link to Internet Explorer Setup

6. Login with the default credentials: User Name: admin Passsword: admin

7. Under, Main Menu -> Setup -> TCP/IP Change the IP Camera to, “Static” if the camera is currently set to, “DHCP”

8. Open another tab and enter the, “Gateway” address listed under your NVR’s Network settings. Example: 192.168.1.1, 192.168.0.1, 10.0.10.1

9. Login to your gateway and locate the, “Port Forwarding” section.

10. Create port forwarding rules for each port you wish to forward for the NVR. (Usually you will only need to forward the HTTP and the TCP port.) Default Ports: TCP: 37777 UDP: 37778 HTTP: 80 RTSP: 554 HTTPS: 443

11. The end result should look like the below image. We used a Cisco router for this example.

12. Hit, “Save” in the gateway interface, and open another tab.

13. Go to, “www.canyouseeme.org” and check that the ports you opened on the gateway.

How to Access System Using P2P via Mobile Application

Description

View your recorder and cameras on the go. With Dahua’s mobile application IDMSS(IOS)/GDMSS(Android) allows you to add Dahua recorders and cameras to the mobile app using P2P.

Prerequisites

Video Instructions IDMSS/GDMSS version 4.50.000

Step by Step Instructions iDMSS/gDMSS version 4.50.000

1. Open iDMSS/gDMSS on the phone, and select the home icon located on the top left corner.

2. Select the “Device” button/icon on the bottom to add the recorder/camera.

3. Select the “+” sign then select “Scan” to add the device.

4. Select the “Wired Camera”.

5. Input the device for easy identification. It’s required to input the password for the added device then select the save icon located on the top right corner.

Step by Step Instructions IDMSS/GDMSS version 4.20.000

1. Select the Menu Icon

2. Select “Device Manager”

3. Select the Add Icon

4. Select “Camera”

5. Select “Wired Device”

6. Select “P2P”

7. Input Info and select “Start Live Preview”

Video Instructions IDMSS/GDMSS version 3.50.000

Step by Step Instructions IDMSS/GDMSS version 3.50.000

1. From the home screen of the mobile application select “Camera”.

2. Select the menu button.

3. Select Device Manager.

4. Select add button to add device.

5. Select Wired Device.

6. Select P2P.

7. Name your device -> tap the QR code to bring up QR code scanner.

8. Input the username -> password -> and select live preview. By selecting “Start live preview” device will be automatically saved into the application.

IDMSS/GDMSS Version 3.40.003

Video Instructions Version 3.40.003

Step by Step Instructions Version 3.40.003

1. Click, “Camera”

2. Select the Menu Icon

3. Select “Device Manager”

4. Select the Add Icon

5. Select “P2P”

6. Choose a name for the device → Scan in QR code for SN number which you can access from the physical recorder under the main menu → Setting → Network → P2P. You may input SN number manually which can also be found under the recorder. → Enter Username and Password. For best results , leave Live Preview and Playback on the Extra Stream.

7. Select the Disk Icon to save → Select Live Preview, At which time the app will connect to all cameras.

Setup Remote Access via P2P using SmartPSS

Description

This allows you to view cameras on SmartPSS using P2P.

Prerequisites

Video Instructions

Step by Step Instructions

1. Locate the serial number of your NVR or DVR. The serial number can be found at the following locations:

2. Launch SmartPSS and select Device.

3. Click Add, change method to P2P.

4. Enter credentials, save and then add.

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How to Access Device from Web

This guide is valid for models 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16.

When devices are connected to the network, they can also be accessible from a computer. The first thing you need to make sure of is that the computer you are using and the DVR/NVR are connected to the same network (network is coming from the same router for both devices). You will first need to obtain the IP address of the DVR/NVR from Menu → System → Network → IPv4 address.

After noting the IP address of your device, open Internet Explorer and in the address search bar type in the DVR/NVR IP address. If the NVR and the computer are on the same network then it will pull up the login page of the DVR/NVR. The credentials will be the same as when you log into the local interface of your device.

2M DVR XVR Setup and User Guide

Read Also : Easily Connect IP Cameras Over Existing Coaxial Cabling

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How to Find the Serial Number Using 2M Tool

Click here to download 2M Tool

2M Tool is used to find the IP address of your 2M NVR, DVR, or IP camera, as well as limited management of its settings. You only need to make sure that the computer you are using 2M Tool on is connected to the same network as the device that you are trying to search for.

Why do we need the serial number? The serial number is mainly used in case of a customer needing a password reset on their device.

How do we find the serial number? There are a few ways to find the number:

In the case that you forget the password for you device in which you will not be able to access the web page, and the camera is too high up to reach to find the sticker, you can use 2M Tool to find the serial number. 2M Tool does not automatically show the number; you must force it to show. First, you will need to click on the Settings icon to show the options:

Then another window will open where you can select Serial Number to show.

Once you hit OK, the serial number will then appear.

How to Install Plugin for Internet Explorer

This article features screenshots from our 2MN-8XXX series NVR and our 2MT-4XXX series DVR, but the same principle will apply to any other recorder. This is because each recorder requires a plugin in order to view the cameras on the web page. You will have to manually install the plugin, but it is usually always provided as a link for easy access.

First, you must make sure that you are using Internet Explorer. Internet Explorer is the only browser that can support these plugins. It is possible for some devices to be viewed on Google Chrome or even Firefox, but then other functions are very limited so it is highly not recommended to use those browsers. Once Internet Explorer is open, and you navigate to the device’s web page by entering the IP address, there should be a link shown on the page. You can see on the picture below that the link is located on the top of the page.

When you click on the link, a pop-up will appear on the bottom of the page that will let you choose whether to Run the program or Save the program onto your computer. Note: Running the program will not save it. If you wish to save the program, please select Save. Once it has finished downloading, then you can run the program from the file location.

If you choose to Run the program, an error message will appear noting that the publisher couldn’t be verified. This is no issue; the plugin will not cause any harm to your computer. Hit Run, and run the installation. Some installations will require you to close out of Internet Explorer in order to complete the setup.

Once the setup is complete, refresh the page, and another message will pop-up on the bottom that asks you to Allow the add-on to run. Select Allow, and log into the page. Now you should be able to view your cameras on the web page.

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How to Set Up 2M Guard

2M Guard is the phone app that we use for our NVR’s to view cameras from our phones offsite.

This app only works for models: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16 and our IP cameras.

2. Two ways to add a device onto the app:

Method 1: Adding Device Through Star4Live

Method 2: Adding Device Directly on the App

How to Set Up 2M Station

2M Station is the PC software to view your cameras on your computer on and offsite. This program only works with models: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16, and our IP cameras

When first running the program, it will prompt you for a username and password which will be admin/123456 by default. It is recommended that you change the password after installation.

Once you are logged in it will show the menu. Click on Device Management to add any devices. On the left side make sure that Encoding Device is selected. It will show at the bottom of the screen any devices that are online as long as the computer is on the same network as the devices.

There are two methods to add an online device. The first method is fairly simple. All you need to do is check the box for the NVR that shows under Online Device and then click Add. The second method to adding an online device is to manually add it. First click on Add next to Managed Device, and it will open another window where you can input the details of your device. It will ask for:

After putting in all of the correct information of your device, click on Add and then the device should come online.

Another method to add a device is by using the P2P method which allows for a user to view their cameras offsite from any location. The device will be added as a Cloud Device instead of an Encoding Device.

It will show Login and Register buttons that will link to your Star4Live account which will show the devices you have previously added. After logging in, it will take a minute or two for the devices to show online. At first, it will say Offline (Connecting…), but eventually the status will show Online.

After successfully adding all of your devices, go back to the menu and click on Live View to view your cameras. A list of online devices will show on the left side of the window. Click and drag the device into the window view in order to load all of the video. If not all of the cameras are wanted in view, you can click on the plus sign next to your device and it will show a list of cameras connected to the NVR. You can click and drag specific cameras onto the live view screen.

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How to Set Up Email Notifications Using Gmail

This is valid for models 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, and 2MN-8232-P16.

Gmail will have automatic security settings that need to be disabled before configuring email settings in the NVR. You will need a computer in order to edit these settings. First, log on to your Gmail account and then click on the square icon in the upper right corner of the page. Click on Account.

Security → Scroll to the bottom until you find “Less secure app access” → “Allow less secure apps: ON”

Now that Gmail has been set to allow app access, we can move on to the NVR settings. These can either be configured through the web page or through the NVR itself.

Through the DVR/NVR: Main Menu → Network → Basic → Email

Through the webpage: Setup → Network → Email

After you finish entering all of the settings and the test is successful go to Camera → Motion → Select Camera → Trigger Actions → Send Email

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How to Share a Device

This is only valid for models: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16 and our IP cameras

Each NVR can only be added by one account at a time, so if one wants to add a device onto multiple accounts they would need to share the device with one account being the “main” account. This means that one person will have the device added to their account and that person will share the device with other people. Each person still must have their own Star4Live account.

How to share the device is simple. First, you will need to log onto the main Star4Live account which the NVR has been added to. It can be done either through the computer or your personal phone.

Sharing from Computer: after logging into the account your list of added devices will appear. Click Share on the row for the device you are wanting to share.

Then a menu will appear to enter the account you want to share to, the Valid Till date, User Rights, and any Description you want to give.

Once all of the information has been correctly filled out, click Confirm to successfully share.

Sharing from 2M Guard Phone App: after logging into your Star4Live account on the 2M Guard app, go to your Devices and then tap on the device that you want to share. A small menu will appear. Then tap Share on the bottom of the screen.

The next window will show the device and a list of the cameras that are connected and online. You can choose specific cameras, or select the device so that the entirety of its cameras are selected for sharing.

Once your device(s) has been selected, the Share menu will finally appear. The app will ask for the same information as the computer does, but it will not give a space to fill out a description. Fill out the Share To and the Valid Period the same as you would do on the desktop instructions written above. The only other difference between the Star4Live browser and the app is the sharing Type: you will be able to choose between Role or Function.

NOTE: Only admin rights will allow another user to access the device through the web browser or through 2M Station because they both allow a user to make changes to the device. If you do not wish for another user to be able to make any kind of changes (viewing only), please choose the By Function type.

Once one of these methods have been completed to share the device, the recipient only needs to log into their Star4Live account and the shared NVR should show automatically under their own device list.

How to Sign Up for Star4Live Account

Star4Live is the server that we use to view NVR and camera footage over the web. Each customer needs to have an account to view and manage their devices.

This is only valid for models: 2MT-4004, 2MT-2008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16 and our IP cameras.

How to Upgrade the Firmware

This article applies to the models: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16.

Every now and again, we will release a new firmware update that can either hold new features for your unit, bug fixes, or a bit of both. We have made it simple to request the newest firmware so that there is no need to wait for a file to be sent. First, you will need to make sure that your device is connected to the internet so that the NVR will be able to communicate with our servers.

Method 1: From the NVR Interface

Then you will go into the Main Menu and click on Maintain. There will be a section for Upgrade.

There are two options for upgrading:

You will most likely want to choose the Cloud Upgrade option unless you have received the firmware file from Tech Support beforehand. Click Cloud Upgrade, and wait for the device to finish its search. It will either notify you that the current version is already the latest, or it will show a newer version, and the Upgrade button will highlight at the bottom of the screen.

The upgrade time will vary between 1-5 minutes, sometimes lasting longer depending on the size of the update. Once the update has finished, the device will automatically restart. It will be ready to use again once it has fully finished the reboot.

Note: Please make sure that the device does not disconnect from the network or from power because it can cause a risk in damaging the unit if there is a failed update.

Method 2: From the Web Interface

The NVR can be updated from its web page if there is no monitor connected to the unit, or if it cannot be physically accessed. From the web page, you will navigate to Setup → Maintenance → Maintenance → Cloud Upgrade → Detect or Check for Update. The process is the same as it is from the unit itself, and the same rules will apply.

How to Use Star4Live

Star4Live is the server that we use to view NVR and camera footage over the web. Each customer needs to have an account to view and manage their devices. You must use Internet Explorer in order to access all of the functions of Star4Live.

This is only valid for models: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16 and our IP cameras.

What software do I use to view my cameras on my PC, and where can I download the software?

2M Station: 2MT-4004, 2MT-4008, 2MT-4088, 2MT-4016, 2MN-8004-P4, 2MN-8008-P8, 2MN-8116-P16, 2MN-8232-P16

Windows Download Link
MAC Download Link

What phone app do I use to view my cameras?

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Safety cautions

Product overview

DVR

Camera

Power Cable Splitter

BNC Cable

Xmeye Dvr System Instructıons For Use

Read Also : Camius devices troubleshooting

Hard Drive Installation

IMPORTANTTo record videos and play the historical videos, the installation of the Hard Disk Drive is a must.
Otherwise,you can only watch the live video.
This DVR system works with a 3.5” SATA Hard Drive.The Hard Drive should be formatted after it’s installed.×Dismiss this alert.

System Connections

IMPORTANTDo not fix the AHD camera before you can view the image on the monitor and confirm the ideal position to install it.×Dismiss this alert.

1.Plug a power adapter into the DVR and the socket to power on the DVR.

2. Connect a monitor to the HD Output or VGA Output on the DVR with an HDMI cable or VGA cable (not included).

3. Connect the Ethernet Cable with the DVR and your router.

4. Connect the AHD camera with the BNC Cable.

5. Connect the Yellow Video Connector to the BNC Video Input on the DVR, and connect the Red Power Connector to the Male Connector of the Power Cable Splitter.

6. Connect the Female Connector of the Power Cable Splitter with another power adapter. Then plug the power adapter into the socket to power on the camera.

Operate dvr system with a monitor

Startup Wizard

After connecting the DVR and cameras to power, wait for 2-3 minutes. A Startup Wizard will start to guide you via a series of pop-up windows.

Connect the USB mouse to the DVR, then click Next until you see the window of Time-Language Configuration.

1.Select the time zone, date format, time format, language, and set the time for your DVR system.

2. The default password is empty, please reset it for your DVR following the tip.
The new password should be more than 6 digits and use the combination of numbers and letters to ensure your system’s security.

3. Select safety questions and enter the answers for resetting the password if necessary.
You can also enter your email address for getting the verification code to reset the password.

4. Check if the network connection status is normal. If not, you can configure it by clicking Network.

5. Scan the QR code to get the Serial Number of your DVR system and download the App named XMEye into your mobile device.

6. Before fixing the cameras, you can log in to XMEye App to check the live view to confirm the ideal position.

7. Detection based on human shape is enabled by default.
The DVR system will send alerts to your mobile device when there is human shape detected by the cameras.
Please refer to the section of Motion Detect the detailed setting.

IMPORTANTClick Next and OK to exit the wizard. You can right click on the screen, then go to Main Menu > Startup Wizard to bring it up again.
If the wizard is no longer needed, just check the box before Don’t Display the Wizard again on the first interface of the Startup Wizard.×Dismiss this alert.

Live Video

You will see the live videos from the AHD cameras in split-screen mode (9 screens by default) after exiting the wizard.

※ Move the mouse cursor to the live video of any channel, some icons may be displayed according to the setting.

Notes:

1.The icons of and are displayed by default, while for icon , and , please right click andgo to Main Menu > Alarm (see on page 15) to enable them.

2. If you want to loop to display the live videos from some certain channels in full-screen mode, please go to Main Menu > System > Tour to enable this function.

3. For viewing the live video from one channel in full-screen mode, please move the mouse cursor to the desired channel, then double click. To exit full-screen mode, double click again.

Hard Drive Formatting

When you receive the system, the system has a pre installed hard disk, which does not need to be formatted,but if you have to replace another hard disk, it needs to be formatted at first ,then it can be used normally Install the Hard Drive first, then right click and go to Main Menu >Advanced > Storage to check if the type is Read/Write or the status is Normal.

If not, please click Format Storage to start formatting your Hard Disk Drive.

Video Recording

Right click on the screen, then go to Main Menu > Record > Record Conf. to set the record mode and record plan.
This DVR is set to record videos 24 hours a day by default.

Channel:

Select the channel to set the record mode and plan. You can select a single channel or all channels.

Redundancy:

Installing 2 pieces of Hard Disk Drive is required when enabling this function, and HM245 doesn’t support it.

Length:

Set the maximum video length of each recording from 1 minute to 120 minutes. It’s 60 minutes by default.

PreRec:

The camera will start recording a video around 5s before it detects the motion or human shape.

You can reset the time from 1s to 30s, but the accuracy of the pre-recording time may be affected by the bitrate.

Mode:

Set the recording mode and the options are Schedule, Manual and Stop.

Record Plan:

Set the recording schedules.

Notes:

The oldest video will be overwritten by the latest one by default when the Hard Disk Drive runs out

of space.

Video Playback

Right click on the screen, then go to Main Menu > Record > Playback to play the video recorded.

You will see the different playback modes in the pop-up window of Play Mode.

Explanation of playback modes

1.Common Playback

Select the channel(up to 4 channels at the same time), a period and a date on Blue background to

play all types of videos recorded.

1. Area for Video Playing
2. Playback Buttons
3. Timeline
4. Channel
5. Filters
6. Filtered Videos List
7. R: Standard Videos
8. M: Videos recorded when the camera detects motion or human shape.
9. Detailed Info. of the Selected Video
10. Search
11. Show/Hide Filtered Videos List
12.Timeline by Hour/Minute

TipFilters will not be available after you left click on the timeline, but you can exit this mode and re-enter to select the filter.×Dismiss this alert.

Option 1 :

Left click on the Green/Red (Green for standard videos recorded, and Red for the videos recorded whenthe camera detected motion or human shape) part of the timeline of each channel to play the historical videos.

Option 2 :

Left click on the live video of one channel, show the filtered video list, then double click on the selected video to play it.

Description of Playback Buttons

Left click on the live video of any channel, then start using the buttons to control the video playback.

Tips:

① You can click the icon to cut a video, then click to back up to the external storage.

② Previous Frame and Next Frame work only when pausing the video.

③ The speed of Fast Reverse and Fast Forward will be displayed on the right end of Playback Buttons.

2. Sync Playback

This function aims to put the videos from different channels at the same time to compare.

Select 2 channels at least ( up to 4 channels), a period and a date on Blue background to play the historical videos simultaneously at the selected time on the same timeline.

3. Dayparting

This function aims to put the videos from the same channel but at different time to compare.

Select a channel, number of split screens, and a period to play the videos recorded from this channel on different timelines.

NotesYou need to press and hold the left mouse and move on the bar of Period to select time period.×Dismiss this alert.

4. Smart Express

Select one channel or all channels, then select the speed of Fast Playback, the system will play all the videos recorded with the speed you selected.

5. Smart Search

Select one channel and a time period, then check the box before Detect and select a date on Blue background to play the videos recorded when the camera detected the motion or human shape.

※Double click the thumbnail to play the related videos.

6. Face Search

Select one channel, a time period and a date on Blue background to play the videos recorded when the camera detected faces.

Video Backup

Step 1:

Insert the USB disk into the USB port of the DVR system. Right click on the screen, then go to Main Menu >Record > Backup to start.

Step 2:

Select your USB disk, then click Backup to bring up a pop-up window.

Step 3:

Select Channel, Start Time and End Time, then click Add to display all the filtered videos.

Step 4:

Check the box to select the video files and Backup format, then click Start to back up the videos.

Tips:

① The format of the USB Drive should be FAT 32.

② An alternative solution to back up the videos is listed below.

• Go to the interface of video playback and click to show the filtered video list.

• Check the box to select the videos.

• Click to start backing up. The next steps are the same as the first solution mentioned above.

Snapshot Setup

The system will capture the snapshots 24 hours a day when the camera detects motion or human shape.

Go to Main Menu > system> SnapShot Conf. to reset the time interval of capturing a snapshot, and set up the schedules when the camera will capture a snapshot as well.

Alarm

IMPORTANT:

The alarms of Motion Detect and Human Detect are enabled by default. If you need to record videos whenthe camera detects the face or gets blocked as well, please enable Face Detection and Video Blind.

Please go to Main Menu > Alarm to set the alarm you need.

Motion Detect

The camera will start to record videos when it detects motion.

Channel:

Select the channel you’d like to enable motion detection.

Enable:

Check the box to enable motion detection.

Sensitivity:

If you select higher sensitivity, the camera will be more easily to be triggered to start recording videos. It’s advised to select Middle to balance the accuracy and effectiveness of the alarm, thus reducing the false alarms.

Region:

Click Set, then press and hold the left mouse to drag and select the area for detecting. The pink area indicates the selected area.

Period:

Set up to 4 time periods for each day to send the alerts when the camera detects motion.

MD Interval:

Set the time interval of two alerts. It aims to decrease the frequency of the alerts caused by the same moving object.

Record Channel:

The selected channel(s) will start recording when the current channel detects motion.

Tour:

The display will loop to display the live video from the selected channel(s) in full-screen mode when the current channel detects motion. You can go to Main Menu > System > Tour to set the time interval to show the live video in full-screen mode.

Snapshot:

The selected channel(s) will capture a picture when the current channel detects motion.

PTZ Activation:

The cameras don’t support this function.

PostRec:

The camera will remain to record the video around 10s after the motion or human shape detection ends. You can reset the time from 10s to 300s.

Show Message:

After enabling this function, the display will pop up a window to show the Alarm Status for all kinds of alarms when the cameras detect motion, human shape, or more.

Send Email:

Before enabling this function, please go to Main Menu > System > NetService, then double click on EMAIL option to set up your email address to receive the alerts.

Write Log:

The logs of the alerts will be written into the system once you enable this function. You can go to Main Menu > Info > Log to check the detailed log information.

FTP upload:

The system will send the videos recorded or snapshots captured to the FTP server you set when the camera detects motion. Please go to Main Menu > System > NetService, then double click on FTP option to set up your FTP server.

Mobile reported:

The system will send alerts to your mobile device when the camera detects motion. Please install the App and add the DVR to the App following the section of OPERATE DVR SYSTEM ON MOBILE DEVICE on page 18.

Up-to-Coaxial Control

Right click on the main menu and select XVI control to start setting up your camera.

※If the live video from the camera is mirrored or flipped, you can check the box before Mirroring or Overturn to fix it.

※If you set something wrong, please click Restore to get back to default settings.

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NotesFor the setting of alarms like Video Blind, Video Loss, Human Detect and Face detection, please refer to the settings of Motion Detect. If prompting Video Loss, the DVR will not record videos, but only to send alarms.

TROUBLESHOOTING

The DVR System Boots Up Abnormally Or Reboots Automatically.

If the issue persists, please contact Support for more help.

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How Should I Do If I Forget My Password?

• Please click Forgot Password when logging into the DVR system.

• The system will ask you the security questions you set in the Startup Wizard, please enter the right answer to reset your password.

• If you forget the answers, click Forget Answers to enter the interface of Verification Code.

• Launch XMEye App,tap > FIND PWD on an Android device or tap Forgot your device password?(on the interface of Add Device) > FIND PWD on an iOS device to scan the QR code on the left side to get a verification code, then enter it into the box on the interface of Verification Code to reset your password. However, if you set an email to get the verification code in Startup Wizard, the App will send the code to that email. You need to get it from email, then enter it on the interface of Verification Code.

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How Long Can A Hard Disk Drive Record For This DVR System?

There are 4 AHD cameras connecting to this DVR system by default. These cameras are with the resolution of 1080P and variable bitrate which depends on the surveillance scenes. If the bitrate is around 2Mb/s, the corresponding size of the video file will be around 21G per day.

As a result, a Hard Disk Drive with the capacity of 1T may record around 12 days.

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How Can I Connect An Extra Camera With The DVR System In Addition To The 4 Cameras In The Package?

DVR system supports up to 8 cameras to be connected. Please contact Hiseeu to get the same type of cameras and the corresponding cables.

If you just have a camera in hand, please follow the steps below:

For the camera with the format of TVI/CVI/SVI/CVBS, right click on the screen, select XVI&AHD to set the Signal of the channel to Auto or the corresponding format of your camera, then connect the camera with the DVR system.

For an IP camera, please go to Main Menu > System > Digital > ChannelType to check the box of the fourth line, then go back to the main screen and move the cursor to the channel you’d like

to connect the camera.

Click in the center of the screen to start adding the camera.

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The Image From The Camera Is Upside Down.

Right click on the main screen and click XVI Control, then check the box before Mirroring or Overturn to flip the image.

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What Should I Do If It Runs Out Of The Space On Your Hard Disk Drive?

The DVR system is set to loop recording by default, which means the latest videos will overwrite the old videos automatically when it runs out of the space on the Hard Disk Drive.
You can back up the important videos, then delete the videos or format the Hard Disk Drive.

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Why Does The Hard Disk Drive Stop Saving Videos?

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The App On My Mobile Device Cannot Receive Snapshots When The Camera Detects Motion, Human Or The Camera Gets Blocked, Etc.?

The App can receive the snapshots by default and you can check from Alarm Push/Alarm of the App.

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Why Does The App Remind Me Of “Maximum Video Link”?

For remote viewing, such as from App or PC Client, you can only simultaneously access the live videos from 6 channels at most. Please close the unnecessary channel.

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Why Doesn’t The PC Client Watch The Live Videos?

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Why Doesn’t The PC Client Watch The Live Videos?

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What Should I Do If I Got Too Many Push Notifications From App?

This DVR system can support to send you alerts when the camera detects motion, human, face, video feed loss,or the camera gets blocked. You can go to Main Menu > Alarm to disable certain kinds of alarms to reduce alerts.What’s more, you can lower the Sensitivity, set the Region and Period to reduce alerts.

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How Can I Modify The Time Stamp And Channel Name Displayed On The Screen When Playing The Videos Recorded?

You can go to Main Menu > System > Display to select the channel you’d like to set, then enable Time Display and Channel Title, then click Set. You can even drag them to your desired position on the screen.

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 Specification Sheet – NVR – LV-N9508Q8E

 Specification Sheet – Camera – LV-PBK80804C

 Quick Start Guide – NVR – LV-N9508Q8E

 User Guide – NVR – LV-N9508Q8E

 Firmware – NVR – LV-N9608C8E LV-N9616D6E v3.5.31

 Client – LaView Net Client for Windows

 Client – LaView Net Client for Mac

 Video Player – VSPlayer for Windows

 Video Player – VSPlayer for Mac

 IP Portal – IP Search Portal (SADP) for Windows

 Plugin – Web Component for Safari / Mac

 Technical Support Articles

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How do I connect my TVI system to my phone app?

Please follow these steps to setup your mobile device. You can watch the YouTube videos and follow along or follow the instructions bellow.

IPhone:

https://www.youtube.com/watch?v=zshaTac0ka8

Android:

https://www.youtube.com/watch?v=G1DtkrYLIas

LaView NET app:

*If using 4G/LTE with bad signal, you may not obtain a picture. Attempt using a strong signal.

LaView DVR User Guide

Read Also : Camius DVR installation and user guide

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How do I download videos off my TVI System?

To download video footage you’ll need a flash inserted into one of the USB ports on the system. Then go to Main Menu>Export>Normal. Once in the exporting page, you’ll need to select the channel the video was recorded on along with the starting time and end time to search for footage.

Then click on “Search” at the bottom and you’ll have some video previews show up. You can select any of the previews and play it on the top right hand side. When you know what files you’ll need check mark the box on the upper left hand corner of the preview window and click on “Export” at the bottom. Once the export is done, you’ll now have all the files on your flash drive.

How do I format my HDD?

To format your HDD you’ll need to go to the Main Menu>HDD>General. Once in the HDD menu, check mark the box to the left-hand side of the HDD information. Then click on “Format” or “Int” at the bottom. Please note this will delete all information off the HDD.

How do I playback my recordings?

To playback videos go to Main Menu>Playback>Normal. In that section choose your camera(s) on the right-hand side. Then double click any of the days on the calendar with either a dark blue or red on them. This should automatically start playback for that day. Use the bar at the bottom to jump to a specific time during that day.

I have everything plugged in, but all I see on my screen is “No Video”

The system should automatically pick up cameras once they are connected and have power. Be sure to check the power source for the cameras. If the power is connected correctly there may not be enough power be supplied. Cup your hands over the lens and if the IR lights turn on, then the camera has enough power. If not, you may need to try a different outlet for the cameras.

I’m having issues connecting my DVR to my phone.

Possible Fixes:

1.Please go to Menu-Configuration-Network and under the General tab make sure enable DHCP is selected, if it is not enabled then select enable and apply. If you had to enable it, restart the NVR and try the P2P setup again.

2.If you are still having issues, make sure DDNS is NOT enabled(unchecked). If DDNS is checked, uncheck it and apply then go back to Platform Access and disable P2P and apply. Once both are disabled, do a power cycle and reboot the unit. After the unit restarts enable P2P again, and do another power cycle.

3.Go to Extranet Access, Platform Access or DDNS and make sure LaView P2P is selected then apply, also make sure “Enable Stream Encryption” is disabled.

4. If none of these work, then it could be a network issue. Try to restart your modem/router by unplugging it for about 45 seconds. Plug it back in and restart the NVR, then try to reconnect your system to the P2P account.

How do I find my system’s IP address?

To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually it’s a bad ethernet cable or the cable is not plugged in properly to either the DVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

Which mobile app do I need?

-If you have DVR starting from LV-N52xxxx please download “LaView Patrol”

-If you have DVR starting from LV-N9xxxx, LV-D11xxxx, LV-D21xxx, or LV-T94xxxx, please download “LaView Net”

-If you have DVR starting from LV-D04xxxx, or LV-D51xxxx  please download “LaView Mobile”

My system keeps rebooting every few minutes. – LV-T93 units Only

You’ll need to upgrade the systems firmware to fix this issue. Try to upgrade the firmware immediately after the system has restarted to avoid a potential reboot during the upgrade process. Please follow the instructions below to do this.

Please download the firmware here: https://www.dropbox.com/s/yf6thpfyx04ag33/digicap.dav?dl=0

Once you have that file, put it on a flash drive and connect the flash drive to the DVR. Go to Main Menu>Maintenance>Upgrade and click on the Digicap file, then upgrade at the bottom. Once this is complete the system will reboot, and you’ll have the new firmware.

How do I find my system’s IP address?

To find your system’s IP address go to Main Menu>Maintenance>System Info>Network. The IPv4 Address at the top is your local IP. If your IP address is 0.0.0.0 or 192.0.0.64, this means your system is offline. There are a few causes from this, but usually it’s a bad ethernet cable or the cable is not plugged in properly to either the DVR or Router. If those are checked to be correct, try restarting your router by unplugging it for a minute and restarting the DVR.

I need to reset my password – LV-D04xxxxx

Please email us at info@laviewusa.com to reset the password for this system. In the email please mention you need a password reset along with the model number and date that displays on the main view of the system. A technician will reply with some instructions and a temporary password for your system.

How do I back up files off my DVR? – LV-D04xxxxx

To backup files on your DVR connect the USB drive to the USB port then go to Main Menu-Storage-Backup-Select USB device-Backup-Select “AVI”-Choose Start & End Time-Add-Select File-Start. Once the file has been backed up to the device please disconnect the USB drive.

How Do I set up recording on my DVR? – LV-D04xxxxx

Instructions:

2. Go to Main Menu>Configuration>Record>Record Plan>SET>Select period 1 for Normal(Continuous) or MD (Motion Detection) and then check the Select All box to copy the settings to the rest of the week. Click Apply then OK. If you’d like to set up a different schedule for each day, set the record plan for specific days individually.

3. Click the “Copy” button in the Record Plan section to copy the settings to all the other camera channels, press Apply and then Ok. All channels will have the same color scheme if this is done correctly.

How do I connect my DVR to my cell phone? – LV-D04xxxxx

Please use our point to point service. To get the P2P service working on the DVR go to Main Menu- Configuration- Network- make sure DHCP is checked (if not please check then click app. to apply). Then go to P2P under network and make sure that state says online (For model LV-KDT0808B7W go to Advanced-P2P service).

If it says the DVR is offline please check the Ethernet cable. Once P2P is confirmed online we will move to the LaView Mobile app that you can download from the Play Store or App Store. In LaView Mobile we will add a device with the “+ Device” then enter the Device ID and password shown in the P2P area. Make sure to save on the top right. Once you have your new device click on it then select 4 cameras and click the Play button. Live View should now start.

Please download the LaView Mobile app. Use the links below.

Android:
https://play.google.com/store/apps/details?id=com.vss.laview&hl=en

 Apple IOS:
https://itunes.apple.com/us/app/laview-mobile/id955357794?mt=8

For the Ipad use the HD version, this is for tablet use.
https://itunes.apple.com/us/app/laview-mobile-hd/id972423374?mt=8

LaView Mobile P2P Set Up
Note: The setup was done with an Android phone. The iPhone setup process is almost identical.

2. Click on the “+ Device” option.

3. Go to DVR, Main Menu>Configuration>Network>P2P then scan QR code or manually enter Device ID and password.

4. Press the “Save” button to be taken to the device list.

5. Select Device and select cameras. Press “Play” for Android or “Live” for iPhone to start live view.

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Upgrading your security system is essential, whether for residential or business purposes. The following guide will help you understand why you need to upgrade your outdated security camera and recording system, along with the best options for upgrading your system.

Why You Need to Upgrade Outdated Security Camera System

Why is it so important to upgrade your security system? The following are the most significant reasons to upgrade your security camera and overall system as soon as possible.

Digital is replacing analog security systems:

While some systems still use analog, analog systems are no longer as common due to advances in digital technology such as IP camera systems. Digital IP camera systems have benefits such as being more cost-effective, having higher data retention rates, and so on. Older analog systems are beginning to reach the end of their technology life and will likely be obsolete within the next decade.

IP camera systems have a more stable end result:

When compared to previous old security system cameras, IP camera systems provide a much higher-end video result. This is due to features available in new security camera products, such as more advanced zoom options, automatic image stabilizing, and more. When it comes to providing security footage, you definitely want to ensure that your surveillance system is securing the highest result possible.

IP camera systems have a more stable end result:

IP CCTV modern technology solution comes with the unique ability to connect to other types of modern technology. Many modern IP camera solutions can be integrated with other platforms, allowing you greater control over the system and a range of other useful options. 

Camius offers multiple customized plug-n-play IP camera systems:

 IP Camera Solutions:

When you’re ready to upgrade your security camera system and leave behind your outdated technology, you will want to consider what features or specifications meet your needs. The following are some popular IP camera solutions that you should consider.

IP Security Camera System Features:

Do you need any additional security features aside from camera monitoring? Some surveillance audio-video products, like the PoE Spotlight Security Camera, offer broad features that include: 2-way audio capabilities, motion sensors, built-in microphone, speaker, and even siren options; motion-activated bright spotlights; wide-angle lens for better coverage; color-based night vision; intrusion detection based on perimeter guidelines; and weatherproofing.

Wiring:

The Camius PoE security camera system requires a single network wire to run power, video, and audio. Such simple wiring makes the whole installation hassle-free and straightforward.

Connectivity:

You will also want to consider how easy it is to connect your new security camera to various security systems. The Camius PoE camera, for instance, comes with a unique “plug and play” connection which allows for quick, simple connections to the accompanying hybrid digital and network video recorder. 

Apps and Portability:

Camius security camera system options come with the Camius View app (Camius View (iOS) & Camius View (Android)), which provides access to all of your Camius security camera system directly on your smartphone. If you purchase IP security cameras with 2-way audio, that feature is also accessible through your smartphone app; you can even navigate features such as spotlights and a siren from the app. You can set up your security system push notifications based on video loss, detection, storage error.

Camius DVR installation and user guide

Read More : iDVR-PRO HD CCTV DVR Setup

Camius 4K NVR solutions:

With each Camius Network Video Recorder, you get a reliable, easy-setup solution that brings out the best in Camius advanced IP cameras for business and home security. 

Camius PoE security cameras:

Camius PoE camera range is comprehensive and meets various demands. Power over Ethernet technology, PoE for short, allows a PoE IP camera to power up with a network cable, giving the IP camera direct network access. Besides a stable network connection, PoE makes camera installation easier by requiring a single wire.

With a team of competent sales and technical support, Camius can help you not just learn about PoE cameras but select the best cameras for your surveillance requirements. 

If your security camera system is outdated, make sure to upgrade to a newer security camera system as soon as possible. Feel free to contact Camius if you need help to select the right camera solution for your needs

How to reset my DVR’s password?

If you forgot your recorder’s password, there are two ways to reset it.  

1 – If your recorder has a reset button, press and hold it for 10 seconds; you will hear an audible confirmation. This will reset all settings, including the password, but will not erase recorded footage on your hard drive. 

2 – If your recorder doesn’t have a reset button, contact us using an online form to receive a reset password: 

     a) The current date on the DVR’s interface. 

     b) The MAC address of the DVR, which you can find under the System Information tab. Click the (i) information icon at the bottom right of your DVR interface. You don’t need the recorder to be unlocked for this. You can also get the MAC on the Camius View app and the Camius Device Config Tool. 

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Is my DVR / NVR recording? How to set up security camera recording?

This guide applies to Camius DVR (digital video) and NVR (network video) recorders. To confirm if your Camius DVR or NVR is recording, check the recorder’s front panel HDD LED. The red blinking light indicates the DVR or NVR is recording.

Check red LED on the recorder’s front panel

Recording Schedule

Then navigate to Setup >> Record >> Record Schedule to check each camera’s schedule.

By default Normal schedule is enabled, which stands for 24/7 continuous recording.

For the rest of the schedules, you need to select and save the recording type you need (Green is for Normal, Yellow is for Motion, Purple is for PIR (applicable to Camius 4K spotlight cameras with PIR sensor), I/O is for recording triggered by external alarm devices connected to the DVR or NVR).

This picture shows the IPVAULT2256PR (16 channel PoE NVR) with only Normal and Motion Record Schedule enabled

IPvault1128PR (8 channel NVR) has all 3 record schedules enabled

Trivault DVR has all 4 record schedules activated.

Set the Record Schedule, apply, and copy to other channels if needed. Once it’s done, you will have access to the recording of the event not only on your NVR but you can also play them on your CAMIUS VIEW smartphone app.

Suppose you enable push notifications triggered by Motion, PIR, or AI (Human & Vehicle Detection) but do not have a short clip for playback. In that case, the record schedule was not set for this camera.

Optimizing storage and extending recording period

Camius 2K and 4K cameras can be set by the Camius NVR to record at 4K, 2K, 1080P, or 720P.

You can reduce hard disk usage by reducing the bitrate for low-foot-traffic cameras from 4096 Mbps to 2048 Mbps, which can double the total recording period. Recording settings are available under the Mainstream

Moreover, you can select the Video Encode type (depending on the IP camera’s supported compression types), disable Audio recording,

To see the Recording information, navigate to Setup >> System >> Information >> Record Info.

How to check the HDD status and format it

How to set the Date and Time on your Security DVR or NVR Recorder

If you set Date and Time on your new DVR or NVR, go through Startup Wizard >> Date and Time.

Synchronizing your recorder’s internal clock with your local Date & Time is essential; here are the steps:

1- Set your local time zone relative to GMT, for example, with Daylight Saving On:

2- Set the date, time, and formats manually.

3- We recommend enabling NTP (Network Time Protocol), which synchronizes date & time over the Internet. Click the checkbox, choose one of the servers, and click Update Now.

4- Enable DST for Daylight Saving Time. Once done, click Next.

Start Wizard view

To change Date and Time in the NVR’s menu, navigate to System >> General >> Date and Time. 

Once you set the correct time on your NVR, click Apply to save settings

How to back up recorded CCTV footage on the NVR or DVR?

The Search function provides you with the ability to search and play previously recorded audio-video footage and snapshots that are stored on your Camius DVR or NVR recorder’s hard drive. You can play videos that match your recording schedule, manual recordings, or events only. Additionally, the Backup function allows you to save important events, including both audio-video recordings and snapshots, to a USB thumb drive.

Click on the playback icon on the bottom menu bar.

The quick tool bar has icons to help you navigate through the NVR / DVR’s menu

Backing up CCTV footage requires a USB thumb drive.

Backing up CCTV footage requires a USB thunb (flash) drive. On the playback search page, click on the events tab, select the date, type, and channels, and then click the Search button.

1 – To save a video clip backup, insert your USB thumb drive into the Camius DVR or NVR’s USB port and start playing the recorded video. USB ports are on the front and rear panels of the DVR and NVR recorders. 

8 Channel NVR (click here to view)

8 channel DVR (click here)

16 Channel DVR (click here)

16 Channel NVR (click here for more)

32 Channel NVR (click here)

2 – Select the icon 

3 – Check the Channel(s) you want to backup and move the mouse cursor to the timeline where you want to start the clip.

4 – Press and hold the left mouse button and drag the cursor to the timeline where you want to end the clip. 

The clip icon

will change to an icon

, which you can click to save the clip.

5 – Select one or multiple event thumbnails, click the Backup button at the bottom, choose .MP4 (recommended), then click Save

Make sure your USB thumb drive has enough space to save the video clips.

6 – Select a folder on the thumb drive, and click OK. The progress bar at the bottom of the window shows you the progress of the backup.

Video Player Software

Download Video Player Software

How to reset the password to your Gamut recorder

This article will show you how to find the necessary information you need to send us so that we can help to reset the password for your Gamut recorder.

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First, turn the recorder on and move your mouse to the bottom of the camera live view screen. A blue bar will appear at the bottom; click on the ‘i’ symbol that I have marked in red in the screenshot below.

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This will open up a page of information about the recorder including the MAC address.

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You will need to send the MAC address and the date and time on the recorder, even if the time/date on the recorder is not actually correct. 

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This is very important, because we will generate a temporary password for you which is created based on the unique MAC address of the device and the time and date on it. If the date and time are accurate, just say that, or if you know it is five hours behind but the date is correct for example, just mention that when you email in and that should be sufficient. 

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Otherwise, just send in a picture clearly showing the MAC address and date/time on the device and say exactly when the picture was taken.

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Get in contact here, set the support status as ‘Password reset’ and the email subject as ‘Gamut password reset’. You will also need to send your original order/invoice number and the original delivery postcode to confirm your identity.

We will try to get back to you as soon as possible.

How to set up and view your Gamut PTZ on a Windows or Apple computer (GTIP210PTZ)

Purpose of The Guide

This guide will walk you through the initial configuration of your Gamut PTZ and show you how to view the camera on your computer.

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Before You Begin

Let’s Get Started

First we need to make sure that the camera is talking to your network. If you look on the box for the camera and on the side of the camera itself you should see a sticker that looks something like the one shown below.

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Make a note of the IP Address, User name and any Password shown on the sticker.

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Next we need to open Internet Explorer on the computer. In the address bar at the top of the page enter the IP address that you saw on the sticker. You should then be prompted to log in to the camera, here you need to use the User name and Password shown on the sticker, if there is no password on the sticker then leave the password field blank.

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Please make sure that you are using Internet Explorer and not any other browser. The reason for this is that most CCTV systems require the use of software called Active X to be able to display your live video and that software is only supported by Internet Explorer.

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If you are prompted to install any software you need to allow this to happen, this software enables your computer to display the video feed from the camera.

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At this point you should be seeing a live view from your camera and can go ahead and fit your camera wherever you need it. To watch your cameras in future you will simply need to open Internet Explorer, go to the IP Address from before and log in to the camera. From there you can also control the motion of the camera by using the PTZ controls shown below. These features are explained more in depth in other guides which can be found here.

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If you were unable to access your camera this way then it’s not a problem, we just need to use a different method. Alternatively if you wish to view the system without having to log in through Internet Explorer each time then continue reading and you will see how to view the camera without needing to log in each time.

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First open CMS5/VMS, the program that you installed before we began, and click on Device Manager. You will now be presented with a screen that looks like this:

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You should see a camera in the list that has the same IP Address as previously seen on the sticker on the camera. If you don’t then click the IPV4 Search button and after a few moments the camera will appear. Select the camera by ticking the box to the left of it and click Add.

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The camera will now be displayed in the bottom half of the window. Towards the right hand side you will see a number of buttons, you need to press the Modify IP button as highlighted in the following image.

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At this point if you wish to use the camera through Internet Explorer rather than CMS5 you are now able to. Make a note of the new IP address that the camera is displaying and follow the steps detailed near the top of this guide for accessing the camera using Internet Explorer.

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Now click the Home button to return to the main page for CMS5/VMS, then click Monitor. On the right hand side you will see your camera in the list of devices. Double click on your camera and the video feed will appear in the middle of the screen. If you then double click on the video if will go in to full screen mode so you can see a larger picture. To then control your camera click the button shown below and the PTZ controls will appear. As before more articles about controlling your camera can be found by clicking here.

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GAMUT RECORDER Installation and user guide

Read More : UNV Recorder Set Up Guide

How to add your Gamut recorder or camera to a mobile phone or tablet

Purpose of The Guide

This guide will show you how to add your Gamut camera or recorder to a phone.

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Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. If you have a recorder with a hard drive you will need to use a TV or Internet Explorer to set it up for the first time, follow the quick start guide to do so.

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If you are using a recorder and cameras, make sure that the cameras are connected and working.

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If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

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You will need to download the app RXCamView onto your phone or tablet.

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Apple

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Let’s Get Started

Open up RXCamView on your device and tap on the head and shoulders icon to open the side menu.

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Then tap on ‘Device List’.

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On the Device Manager page, tap on the ‘+’ icon then tap on ‘IPC/NVR/DVR’.

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The app will request permission to use your camera, allow it to. It will open up your camera and you need to point the camera to the QR code on the label on your recorder or camera.

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Once you have successfully scanned the QR code the app will prompt you to fill in some information. Leave the IP/Address and Media Port fields, the username is admin by default, and the password is blank by default.

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Then the device will appear in the device list, it should say ‘Connected’. If it says ‘connect close’ then check the password is correct and that nothing has been disconnected.

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If you tap on the play icon underneath the device, you will be taken to the live view window. Just tap on the name of the device to begin live view.

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To view recordings, just tap on the film reel icon at the bottom right below the live view screen:

For more information on the settings of the recorder, please refer to the quick start guide or the manual.

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If you find that the device only works when you are connected to the same internet router as it, and not when accessing it via another Wi-Fi network or with 4G, take a look at this guide.

How to access your Gamut camera or recorder using a Windows or Mac computer

Purpose of The Guide

This guide will show you how to access the live footage, recordings and settings of your Gamut camera or recorder, using a Windows or Mac computer.

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Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. You will need to use a TV to set up the recorder for the first time, follow the quick start guide to do so. After the initial setup, a TV or monitor is not necessary when accessing the recorder via a network connection.

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If you are using a recorder and cameras, make sure that the cameras are connected and working.

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If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

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Let’s Get Started

Now that you have connected your recorder/camera to your internet router and turned it on, you will be able to view it using a program called Surveillance Client.

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First you will need to download some software called Device Config Tool, which will allow you to find out the IP address of the camera/recorder and edit some of the settings.

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Download it from here if you are using Windows, and here if you are using a Mac.

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Once the software has been downloaded and installed, you will see a window like the screenshot below. Make a note of the camera/recorders IP address.

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If the recorder/camera does not appear in the program, first ensure they are turned on and check the connections from the device to your internet router. If you are using a Wi-Fi bridge system, make sure that they are configured correctly (if they were not pre-configured) and are both turned on.

Surveillance Client

If you are using Windows you can download Surveillance Client from here.

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If you are using a Mac, download it from here.

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When you have downloaded and installed Surveillance Client you will be presented with a set-up wizard. Click Next, then Add Online Device. Your recorder/camera should appear in the list; select it then click Add Selected Device. 

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Now choose a name for the recorder/camera. By default the username is admin and the password is blank. Now click ‘Add’.

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You will see the device appear in the left hand pane. Select it, click ‘Import’, then open the ‘DefaultGroup’ folder on the right side and you will see it has been added.

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Click ‘Next’ then ‘Finish’ and you will be taken to the main menu. Now click on ‘Main View’.

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When you are taken to Main View, double click on DefaultGroup, then the name of your recorder (if you have one) and the cameras will be shown. In the screenshot I only have one camera connected, which is signified by the green play icon. Double click on the camera name to begin live view. If you want the camera to be in full screen, double click on the live feed.

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To access recordings, go to back to the Control Panel and then click on Remote Playback. Open up DefaultGroup on the left side panel, then select the cameras which you would like to view recordings from and click the play button. You can select the date using the calendar on the bottom right.

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To access the settings of the recorder/camera itself, go to the Control Panel, click on Group Device, then click on the spanner icon next to your recorder.

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For more information on the settings of the recorder, please refer to the quick start guide or the manual.

MORE PAGES >>>

Step 1

From the Main Menu select Account

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Step 2

Select User ➞ Click on Add User to create a new Username and Password

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Note: You cannot modify the systems defaulted User Names.

Step 3

Create a Username and Password for your new account

Select the permissions you would like the account to access

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Step 4

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If successful, you should now see your new user listed below

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Audio Recording Setup

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From the Main Menu, go to Camera->Encode

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Click the More Settings option

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Click Audio on, Okay and then, Apply

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SCS Pro XVR full installation guide

Read More : Dahua NVR XVR Basic Setup Initial Setup

How to Setup Push Notifications via SCS Pro

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The following guide will apply to the SCS Pro App on the iOS App Store or Google Play Store.

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Start by opening the App. On the Home screen you will tap on the … next to the DVR/NVR you want to enable alerts on.

Then you will tap on Device Details.

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On the Device Details page you will tap on Multi-channel Alarm Subscription.

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Enable the alarm notifications by sliding the switch at the top of the screen.

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Select which type of alert you would like to enable below. This example will show motion detection alerts.

Select the cameras you want to enable Motion Alerts for by tapping on the circle on the right. You can also tap on Select All in the top right if you want to enable alerts for all your cameras. Once you have made your selections tap on the back button on the top left.

Tap on Save at the bottom of the page.

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.You will now be receiving alerts on your mobile device. You may need to alter your SCS Pro App settings inside of your phone or tablet to allow notifications.

Changing Camera Names

This guide will assist you with changing the name of the camera in the Live View Display.

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First you will need to access the main menu by right clicking anywhere on the screen. Left click on Main Menu and enter your password. Then click on Camera under settings.

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In the camera settings click on Camera Name on the left .You will see a list of all the camera channels with their default names. Click in the text box next to the camera you want to modify and type with the on screen keyboard.

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For this example we will name the Channel TEST and then click the apply button on the bottom right.

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You should now see the updated channel name on the Live View screen for that camera.

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NOIP DDNS SETUP INSTRUCTIONS

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Step 1

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Go to https://www.noip.com and Sign Up for an account.

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Make sure to Check the box “Create my hostname later” and create your account.

Step 2

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Once your account is created and verified proceed to the Login Page https://www.noip.com/login?ref_url=console

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Login with your account from here.

Step 3

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Once you login you will be greeted by the dashboard, from the top left proceed to Account > Account Info page.

From the Account Info page, you will need to go to username and add a username. See Figure 1 below. This is for your device to login with later.

Once done, the NVR/DVR can be bound to the account and trace the Public IP from your Local Network and send that information to NOIP.

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Figure 1

Step 4

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Once the account info has been configured go to Dynamic DNS > NOIP Hostnames and create a Hostname

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When creating a hostname, you would put in the hostname spot a name or address that is easy to remember. For example, if the hostname is myhost211 and the domain is set to ddns.net when it is created it will look like “myhost211.ddns.net”

See Figure 2

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Figure 2

Step 5

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Once your DDNS is created, you can go into your system’s Main Menu > Network > DDNS page and select NOIP for the DDNS type. Then you would type in your login information to the username and password area of the system and type in the full domain name.

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i.e., Username: (NOIP Username) Password: (NOIP Password) Domain: “YourNOIPDomain.quickddns.com”

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If setup correctly NOIP will Dynamically update the IP as needed on its own. NOIP is a subscription service so if you do not have a subscription you will need to manually re-apply for your DDNS once every month.

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To enable this on older DVR’s pre 2015 you may need to go to Settings > Network > Advance Settings > DDNS and Double click on the setting then Enable it.

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With the DDNS configured on the system you will need to then port forward your router with either the TCP or HTTP ports for your system.

The Default ports that need to be opened for the Blue / Black line systems are TCP 80 for Web and TCP 37777 for the Apps.

You can learn more about Port forwarding on your router here.

How To Set Up Port Forwarding – Port Forward

With the steps above correctly setup your system will be configured to the NOIP Server.

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If you have any questions or issues please contact our Support team at

support@cctvsecuritypros.com or (888-653-2288) ext 3

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How to Reset Password via SCS Pro

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The following guide will apply to the Blue and Black Line recorders.

If using a Blue line NVR, make sure all cameras are connected.

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Start by Right Clicking with your mouse anywhere on the screen. Then select

Main Menu

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If you previously setup a Pattern Login. You will select Forgot Pattern

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On the Login Screen select the Forgot Password option on the right..

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On the Next Page. Please read and select OK at the bottom

This is the Password Reset screen. This screen shows a QR code on the Left that you will scan with your Smartphone or Tablet using the SCS Pro App.

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