Hikvision NVR 5.0 Professional Installation Guide

Hardware Installation

Software Configuration

Additional Resources

Important Note: The provided steps serve as a general guideline. Specific configurations might differ based on your NVR model. Always refer to the official user manual for detailed instructions and advanced functionalities.

Setting up a Hikvision NVR (Network Video Recorder) involves several steps, including hardware setup, network configuration, and camera configuration. Here’s a detailed guide to help you set up your Hikvision NVR 5.0:

1. Hardware Setup

Step 1: Unbox and Connect Components

Step 2: Connect the NVR to a Monitor

Step 3: Connect the NVR to the Network

Step 4: Connect Cameras to the NVR

Step 5: Power Up the NVR

2. Initial Configuration

Step 1: Boot Up and Log In

Step 2: Set Date and Time

Step 3: Network Settings

3. Adding Cameras

Step 1: Detect and Add Cameras

Step 2: Configure Camera Settings

4. Recording Settings

Step 1: Set Up Recording Schedule

Step 2: Configure Storage Settings

5. Remote Access Setup

Step 1: Enable Hik-Connect

Step 2: Port Forwarding (if necessary)

Step 3: Mobile App Setup

6. Final Steps

Step 1: Test the System

Step 2: Backup Settings

Troubleshooting Tips

This guide should help you set up your Hikvision NVR 5.0 system. For more detailed instructions, refer to the user manual or the Hikvision support website.

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Upgrade your DVR Security System

If you have a camera security system that is wired for coaxial and you cannot run Ethernet, you can connect our Coaxial to Ethernet Converter Kit. This enables upgrading your analog system to IP while still using existing coaxial cabling. The converters are small, lightweight, easy to install, and do not need to be connected to an additional power adapter. There is no need to run new cabling, simply plug the converters in. Send data and power over coax up to 900 m (2,952 ft) reach (performance and supported length are subject to transmission coaxial cable and coupler quality). This is a cost-effective and useful solution for legacy DVR upgrades and future expansion.

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Coaxial to Ethernet Converters

To upgrade your wired system to an NVR with IP security cameras, you will need:

or

Features:

Easily Connect IP Cameras Over Existing Coaxial Cabling

Also Read : How to use Webcam on Surveillance Station on QNAP NAS?.

Installing your Coaxial to Ethernet Converters

Safety Precautions

Please read the following safeguards and warnings carefully before using the product in order to avoid damages or losses:

 WARNING: Do not use power line other than the one specified. Please use it properly. Otherwise, it may cause fire or electric shock.

Installation

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Product Overview & LED Indicators

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Mounting

The Coaxial to Ethernet Converter supports two installation modes: junction box or it can support DIN rail mount.

Note: Supports slide width of 28 mm (1.1”)

For full mounting instructions, please refer to the junction box’s Quick Start Guide on Lorex’s support page.

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Product Specifications

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PoE Power Supply Specifications (RG59 Coaxial Cable)

ePoE switch supply voltage 48V. / RG-59, max. DC resistance < 5 Ω / 100 m (328 ft)

ePoE switch supply voltage 53V. / RG-59, max. DC resistance < 5 Ω / 100 m (328 ft)

4K IP Wired Dome Security Camera with Smart Deterrence: Installation

This article provides instructions on how to install and connect 4K Smart Deterrence IP Dome Camera with Smart Motion Detection Plus (E893DD Series) to the NVR.

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Before Installing

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Installing 4K Smart Deterrence IP Dome Camera

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Connecting 4K Smart Deterrence IP Dome Camera

Connect the cameras and cables to your NVR using one of the following two setup methods.

1. Connect cameras directly to the NVR (recommended)

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to the NVR’s PoE ports. The camera may take a minute to power on after being connected.

Note: A 12V DC power adapter (model#: ACCPWR12V1, not included) is only required if connecting the camera’s Ethernet cable to a router or switch that does not support PoE.

Notes:

2. Connect cameras to a PoE switch or router on your network (not included)

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to a router or switch on your network. See your NVR manual for details on connecting the camera to your NVR using a router or switch.

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Using the RJ45 cable gland (optional)

The pre-attached RJ45 cable gland covers both the camera’s Ethernet connector and the RJ45 plug to provide weather-resistance and protection from dust, dirt and other environmental contaminants.

To use the RJ45 cable gland, twist the RJ45 cable gland barrel securely onto the camera’s Ethernet connector.

Tip: The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape for additional sealing if it will be exposed to precipitation regularly.

Cable extension options

You can extend the Ethernet cable run for your camera up to 300ft (91m). To extend the cable run beyond 300ft (91m), a switch will be required (sold separately). Use an RJ45 coupler or a network switch (not included) to connect male ends of Ethernet cables together. We recommend using UL CMR approved cables available at lorex.com.

4K IP Wired Dome Security Camera with Smart Deterrence: Getting Started

This article provides instructions on how to setup the 4K Smart Deterrence IP Dome Camera with Smart Motion Detection Plus (E893DD Series).

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Important Installation Guidelines

The optimal installation location, including the height and angle of your camera, will depend on the type of detection settings that you want to enable. Since the optimal angle for person and vehicle detection is different from the optimal angle for face detection, you will need to select one approach.

Note: You cannot enable both face detection and person and vehicle detection at the same time.

Based on your detection preference choose between:

1. Optimizing person and vehicle detection accuracy

2. Optimizing face and mask detection accuracy

Note: Facial recording without consent is illegal in certain jurisdictions. Lorex Technology does not assume liability for any use of its product that fails to conform with local laws.

High accuracy Vs. low accuracy face detection

Accuracy will be influenced by lighting conditions and the distance/angle of a person’s face to the camera.

Mask detection

With face detection enabled, you can set the alarm type to detect if a person is not wearing a mask. A person not wearing a mask or improperly wearing a mask will be captured in the face preview sidebar and a notification will be sent through the Lorex App.

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For full instructions on installing and connecting the 4K Smart Deterrence IP Dome Camera to the NVR, visit Installing 4K Smart Deterrence IP Dome Camera.

4K Ultra HD Smart Deterrence IP Camera: Installation Guide

This article provides instructions on how to install and connect 4K Ultra HD Smart Deterrence IP Camera (E893AB Series) to the NVR.

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Before Installing

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Installing 4K Ultra HD Smart Deterrence IP Camera

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Connecting 4K Ultra HD Smart Deterrence IP Camera

Connect the cameras and cables to your NVR using one of the following two setup methods.

1. Connect cameras directly to the NVR (recommended).

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to the NVR’s PoE ports. The camera may take a minute to power on after being connected.

Note: A 12V DC power adapter (model#: ACCPWR12V1, not included) is only required if connecting the camera’s Ethernet cable to a router or switch that does not support PoE.

Notes:

2. Connect cameras to a PoE switch or router on your network (not included).

Connect the Ethernet cable to the camera and then connect the other end of the Ethernet cable to a router or switch on your network. See your NVR manual for details on connecting the camera to your NVR using a router or switch.

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Using the RJ45 cable gland (optional)

The pre-attached RJ45 cable gland covers both the camera’s Ethernet connector and the RJ45 plug to provide weather-resistance and protection from dust, dirt and other environmental contaminants.

To use the RJ45 cable gland, twist the RJ45 cable gland barrel securely onto the camera’s Ethernet connector.

Tip: The RJ45 cable gland is weather-resistant. Seal the cap with silicone and/or electrical tape for additional sealing if it will be exposed to precipitation regularly.

Cable extension options

You can extend the Ethernet cable run for your camera up to 300ft (91m). To extend the cable run beyond 300ft (91m), a switch will be required (sold separately). Use an RJ45 coupler or a network switch (not included) to connect male ends of Ethernet cables together. We recommend using UL CMR approved cables available at lorex.com.

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Is the fan noise on my DVR NVR recorder normal?

Q- Is the fan noise on my recorder normal?

A- Digital or network Vide Recorder’s fan is comparable to one in a mini PC, and the sound coming out of the vent that you may hear is a sign of a DVR that’s working well.

The working fan indicates that the trapped heat is being dissipated, and the DVR can record 24/7 on the hard drive, and without this cooling mechanism, the DVR and hard drive’s life span will be shortened.

How to add IP Camera to Camius DVR (Advanced Security XVR)

Camius Trivault DVR recorders are designed to support analog security cameras via coaxial wiring and IP cameras over the Network. To add an IP camera to Camius DVR, you’d need to add PoE cameras to your local Network. Then, connect a regular network or PoE switch to the LAN port of the Camius DVR. Based on the example of a Camius 16-channel DVR, the connecting diagram illustrates this process. This system allows users to quickly and seamlessly integrate analog and IP cameras, providing greater flexibility in security camera selection.

If you are not using a PoE (power-over-ethernet) switch or a PoE injector, you can power the IP camera by connecting a UL-listed 12VDC-2AMP power supply to the DC plug on the camera and an ethernet cable between the IP camera and the router or switch on your local network.

Camius TRIVAULT4K2168R Connection Diagram

Camius TRIVAULT4K184R, TRIVAULT4K184R2 Connection Diagram

Navigate to the DVR’s Menu >> System >> General >> Mode >> Set to XVR and Apply.

Wait 1 to 2 minutes for the surveillance DVR to reboot in a hybrid XVR mode. This switch will reset the Configuration and Password.

There are a few ways to add IP cameras to the DVR, and we will describe them below.

Adding IP Cameras in the Start Wizard

While in the Start Wizard, navigate to the Network>> Date/Time >> IP Cameras.

Click the Search button to add compatible IP cameras on your local Network. Next, select the IP camera(s) you want to add, and then click the arrow icon to add them to the DVR, followed by the Next button.

Select the suitable Protocol from the dropdown (Private is for Camius IP cameras), enter the IP camera(s) credentials (User Name and Password), and click Add. Green status indicates a successful connection; grey status could show a password or network error.

Adding an IP camera while in the DVR’s Setup Menu

If you add IP cameras to DVR’s menu, navigate to Channel >> IP Channels.

Select the IP camera you wish to add, click the ‘Add‘ tab or use a plus button.

The ‘Add IP camera‘ window will pop up with IP camera details.

How to add IP Camera to Camius DVR (Advanced Security XVR) 21

Once the IP camera is added to the DVR, it will appear under the IP channel list. The green state means the camera has been added successfully. A grey color state means the IP camera needs attention, and when you click on the state icon, it will indicate if the error is caused by a wrong IP camera username/password or if it has a network issue.

To avoid network issues, make sure that your camera, DVR, and router are on the same IP address segment, e.g.

How to add IP Camera to Camius DVR (Advanced Security XVR) 22

Using the Camius XVR system, users can quickly and seamlessly integrate analog and IP cameras, providing greater flexibility in security camera selection. In addition, Camius Hybrid 8-Channel DVR recorders support up to 12 and 16-channel DVRs and up to 24 HD cameras, making a scalable solution for residential and commercial surveillance needs.

It is important to note that the cameras’ quality will significantly impact the system’s overall performance and effectiveness. Of course, high-quality cameras will provide better images, enabling more effective monitoring and surveillance, but also, Camius IP cameras offer intelligent motion, sound, and AI detection. Other manufacturers’ IP cameras are usually limited to basic video motion detection.

How to install a hard drive in a Camius DVR or NVR?

Installing a hard drive in a DVR (digital video recorder) or an NVR (network video recorder) (DVR NVR for short) is a relatively straightforward process. Still, it is essential to follow the steps carefully to ensure proper installation and prevent damage to the equipment. Here is a step-by-step guide on how to install a hard drive in your surveillance DVR or NVR recorder.

Camius network and hybrid digital video recorders accept 3.5″ and 2.5″ SSD internal hard drive disks. While 8 channel DVR and NVR recorders accept a single hard drive up to 10 TB in capacity, 16-channel DVR and NVR recording, along with 32-channel NVR will support a 14TB hard drive on each SATA port. 

Visit this link to see the tested and recommended hard drives, CLICK HERE

1 – Gather Tools and Equipment

You will need a Phillips head screwdriver, the hard drive you want to install, and any necessary screws (when you order a DVR or NVR from Camius without a pre-installed hard drive, the product box will include a set of screws for the hard drive disk installation).

2 – IMPORTANT: Make sure your DVR / NVR is unplugged and powered off

3 – Removing the Top Cover or the Video Recorder

Remove any screws from the Recorder’s top cover (chassis) using a Philips head screwdriver. Carefully remove the top chassis and set it aside (picture 1)

Picture 1 – 8 channel DVR

4 – Insert the Hard Drive

Place the hard drive into the hard drive bay, ensuring the drive is oriented correctly and appropriately seated.

5 – Connect the SATA Data and Power Cables

Connect the Data and Power cables to the two hard disk drives and place the hard disk drives on the video recorder’s case. The Data cable connects the hard drive to the DVR NVR’s motherboard. Locate the SATA port on the DVR’s motherboard and connect one end of the SATA cable to it. Then, connect the other end of the cable to the hard drive. The SATA Power cable provides power to the hard drive. Locate the SATA Power cable and connect one end to the hard drive and another to the Power Supply (pictures 2 and 3)

Picture 2 – Power and Data Cables on the Hard Drive

Picture 3 – Power and Data Cables on the DVR or NVR recorder’s board

Read Also : LaView NVR setup and user guide

6 – Secure the hard drive with srews

Carefully flip the video recorder case and secure the hard disk drives to the recorder with the four (4) screws if it is one SATA HDD (pictures 4 and 5) and eight (8) screws for the 2 SATA HDDs (picture 6)

Picture 4 – DVR with one internal SATA bay

Picture 5 – DVR with one internal SATA bay

Picture 6 – NVR with two internal SATA bays

7 – Return the DVR NVR top cover

Place the top cover on the DVR NVR and secure it with the screws (picture 7)

Picture 7 – DVR with one internal SATA bay

8 – Power on the DVR NVR

Power on the DVR NVR and allow it to boot up completely. If the hard drive was installed correctly and is in working condition, it should be recognized by the DVR and ready for use. Remember to format the hard drive (here is the guide on how to format the hard drive). Ensure that you use the power supply with the Camius video recorder.

IMPORTANT: Some users may find an issue when the hard drive is not recognized or not showing on the DVR. One of the primary reasons could be a wrong or defective recorder’s power supply.

That’s it! Your DVR NVR should now have a new hard drive installed, allowing it to store more video footage. Follow these steps carefully and seek additional assistance if you encounter any difficulties.

How to adjust my DVR NVR monitor resolution?

Camius video surveillance DVR NVR camera recorders have HDMI and VGA video output to live video feed on your monitor.

VGA output supports a max resolution of 1080p, while the HDMI video output 4K video resolution. So if the monitor you use with the Camius DVR or NVR recorder is capable of 4K and the camera, you can view live videos in 4K.

TRIVAULT4K2168R

How to adjust my DVR NVR monitor resolution? 19

IPVAULT1128PR

Two ways to adjust the DVR NVR monitor resolution

You can adjust the DVR NVR monitor resolution in the Wizard Setup mode or by navigating to Setup >> System >> General >> Output Configuration.

While in ‘Wizard Setup’ mode, choose an output resolution that matches your monitor. The DVR should adjust the output resolution automatically to match the best resolution of your monitor at the system startup. 

Please note that some legacy monitors could fail to communicate their acceptable resolution. In this case, please manually plug the video surveillance DVR into a newer monitor and change the resolution to the lowest setting, then save and plug the older monitor back to see if it’s supported.

After completing the Start Wizard, you can further adjust the Display Output Resolution using the following Menu Path: Setup – System – General – Output Configuration.

Select the output resolution suitable for your TV/Monitor. 1080P(1920 x 1080) will suit most monitors. If your DVR supports 4K output resolution, you can select either 2K (2560 x 1440) or 4K (3840 x 2160) to take advantage of the higher resolution that your 4K TV provides.

You can also adjust the size & position of the display screen to match your monitor/TV by using the ‘Scale and Offset’ feature; click the tab ‘Setup,’ which allows you to:

Click once or long-press the left button of your mouse on the arrow to adjust the size and position, or you can scroll the supplied USB mouse’s wheel to adjust. Click the right button of your mouse to exit, and click Apply to save your modifications.

How to reset the DVR and NVR video recorder to default factory settings

To reset DVR or NVR to default settings, navigate to the left bottom of the screen to the main menu. Select Setup >> System >> Maintenance >> Load Default

Here you can select the setting you wish to set to default. If you do not wish to reset the password, do not check the System boxes. Please note Load Default settings do not format your hard drive.

You’d need to enter the system password in the Authentication pop-up window (picture 1), which will lead to restarting your recorder (picture 2).

Picture 1

Picture 2

Navigate to Setup >> System >> Maintenance >> Reset Settings (Picture 3), where you can not select settings to reset so that it will reset your system completely, including the login credentials. You can choose ‘Format HDD‘ if you wish to format your hard drive, leading to erasing any recorded footage.

Picture 3

How to change your DVR and NVR password and add a user

You can update the ‘admin’ password by clicking the ‘User Edit’ button. You will need the admin’s current password to authenticate the new password.

Camius NVR and DVR recorder have an advanced user management feature to add multiple users to the system and control their permissions. System administration (admin) can add users, edit their permissions and delete them.

Navigate to the Main Menu in the bottom left corner, select System >> Multi-User (picture 1)

Picture 1

How to add a user to Camius NVR or DVR recorder 15

Click on the Edit icon in the User Edit column and select ‘Enable‘ in the User Enable tab. You can change the User Name or keep it as ‘user1‘. Create the new user password, confirm it, and click on the ‘Save‘ tab (pictures 2 and 3)

Picture 2

Picture 3

Then click the gear icon in the last Permission column to open the User Permission dialogue. Select (tick checkbox) the permissions you wish to grant to the new user. Click Save (picture 4)

Picture 4

How to troubleshoot if my DVR is not powering on?

If you’re having trouble with your DVR not powering on, here are some recommended troubleshooting steps:

Step 1 – Check the LEDs on the front panel, a steady green LED (PWR) means your DVR is powered on normally, and a blinking red LED (HDD) means ongoing recording on the hard drive. 

8 channel DVR

16 channel DVR

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Step 2 – Check the sounds coming out of your recorder. A faint fan sound and a faint hard drive sound are normal, and a click sound when you plug in the DC connector and turn on the switch is typical.

Step 3 – If you have the green LED on but no output on the monitor, follow these steps:

Step 4 – Check the power outlet and the power supply unit of the DVR. If the power supply doesn’t have any LED indicator or the LED light is very faint and not bright green, and there is no fan sound coming from the DVR, the power supply may need replacement. If your DVR has running hardware warranty, please contact us. If the DVR is covered with warranty, you can order a new power supply on Camius site.

Why can’t I access my Camius IP cameras, DVR, and NVR on my Camius View app? 

If you can not access your Camius IP cameras, DVR (digital video recorder), or NVR (network video recorder) on the Camius View smartphone app, please check the below:

1 – Check if you are using the latest version of the Camius View app

On the App’s ‘Devices‘ page, make sure your recorder is added using P2P (ID) instead of IP (IP Address), and if in doubt, delete it and add it again. 

In the Media Port, make sure to enter the right port number:

2 – Make sure you’re connected to a reliable network on your phone 

3 – Check if your Camius IP camera or recorder is connected correctly to the LAN (Local network).

4 – Check for the IP address conflict

5 – Reset the Network settings of your Camius device

Navigate to Setup >> System >> Maintenance >> Load Default >> check the Network box and Apply

Camius Trivault DVR (local interface via HDMI)

Web browser view

6 – Check the Camius device network status 

Navigate to Setup >> System >> Information and check the Network Status if it shows ‘Connect success’.

If the above steps don’t help, submit a support request and include the device model number and the current ’Firmware/Software Version,’ which can be found using the Camius Device Config Tool

HDMI interface: DVR / NVR information is available under Setup >> System >> Information

Web browser view: information is available under Remote Setting >> System >> Information (web browser view)

7 – Wrong Password 

Before you add the Camius security device to the app, make sure to set a password  following the below setup guides:

We got you if you lost your IP camera or DVR NVR recorders password. Follow the below links on how to reset your device password:

You can not set a password on your Camius device using the Camius View app. 

Can I install an SSD hard drive instead of a regular one on my Camius DVR and NVR? 

The answer is ‘Yes.’

Camius recorders are compatible with 3.5″ and 2.5″ SATA (Serial Advanced Technology Attachment) and SSD hard drives (Sold-State Drive). 

Can I install an SSD hard drive instead of a regular one on my Camius DVR and NVR?  3

How to disable menu logout on the DVR and NVR?

Certain Camius device users prefer to remain logged into the menu of their DVR or NVR without re-entering their login credentials unless necessary. To achieve this, you can follow the steps outlined in this guide.

Move the mouse cursor to the bottom left, and click the main menu button: Setup >> System >> General >> Menu Timeouts >> Off >> Apply.

Optionally, you can set a different time for menu log-out as well. This guide applies to Camius NVR and DVR recorders.

It’s important to note that the web browsers will log you out of the session after some time (even if you set the number of sessions), as this function is implemented by the web browsers to enhance security.

To assist you in managing your login details more conveniently, consider using a password manager such as LastPass or similar services with browser extensions available. These services can help you securely store your login information (such as IP address, username, and password) and provide easy access even after your browser session expires.

You can also use VMS software on your desktop to add the DVR using a P2P ID and access the DVR’s ‘Remote Setting’ within the VMS; follow this guide on how to add the DVR to the software.

How to add IP cameras on a network that are not connected directly to the NVR’s PoE ports?

For the PoE-enabled NVR, connect Camius IP cameras via the internal NVR’s PoE ports and/or external LAN (WAN) port using the below-described model 2 or 3:
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Camius PoE NVR is optimized for Camius PoE cameras making the whole setup process plug-and-play; the NVR assign a unique IP address to each Camius PoE camera and adds them automatically.

NOTE: Connecting multiple cameras via a switch or router to the PoE port is not recommended. One PoE port supports one IP camera.

The below steps are based on the NVR’s local interface via HDMI video output. Navigate the mouse to the screen’s left bottom corner and click on Setup, followed by Channel >> IP Channels.

In the below menu, you configure the connection of wired IP cameras.

Click Search to search for IP cameras from a local network, click Add to add an individual IP camera, and click Add All to add all IP cameras.

Below we will describe a few ways to add IP cameras from a local network using an external LAN (WAN) port.

IP channels menu description:

Select the suitable Protocol from the dropdown (Private is for Camius IP cameras), enter the IP camera(s) credentials (User Name and Password), and click Add. Green status indicates a successful connection; grey status could show a password or network error.

Green color State means the camera is added to the NVR

Grey color state icon means the IP camera failed to connect to the NVR. Click the gray icon to show the failure reason:

Option 1 – Adding IP Cameras to the NVR within the LAN (local area network )

If you want to connect to an IP camera from LAN (Local Area Network), please make sure your NVR is well-connected to the LAN and the IP camera you want to add is in the same network segment as your NVR.

If you want to add all channels manually, click the dropdown arrow next to Switch Mode and select “Manual.” 

If you want to add an individual channel manually, click the Edit Pencil-shaped icon in the Channel list, and then click the drop-down arrow next to Switch Mode to select “Manual” and click OK to save.

Option 2 – Adding an individual IP camera in the LAN (Local Network area)

STEP 1- Click the Search button; all available cameras in the LAN will be displayed, 

Optionally you click the Add plus-shaped green icon  in the IP channels list to add a camera to an individual channel. Click the Search button to show all available cameras in the LAN.

STEP 2 – Select the camera you want to add and then click Add button. Next, insert the user name and password of the camera and click Add button.

STEP 3 – You will see the added camera in the IP channels list

Option 3 – Add Multiple IP Cameras within the LAN

STEP 1- Click the Search button to display all available cameras in the LAN click Add All button, and the NVR will search & add all available cameras in the LAN.

STEP 2 – Select the cameras from the search result and click “Add.” You would need to input the username and password of the cameras. Please ensure all the cameras you want to add use the same username and password. Otherwise, the cameras with different user names and passwords cannot connect.

STEP 3 – The added cameras will show up in the channel list.

Option 4 – Add IP Cameras from another NVR in the same LAN (Local Area Network)

The NVR allows adding IP cameras from other Camius NVRs in the local network.

STEP 1 – Click the Search button to display all available devices in the LAN. There is an Edit icon (blue plus)  if the device is an NVR.

STEP 2 – Click the Edit icon (blue plus) and select the camera channels one by one or check the box to select all cameras. Click the icon X to go back to the Search list.

STEP 3 – Select the NVR in the search list and click the Add button.

STEP 4 – Input the Username and Password of the NVR and then click Add button

STEP 5 – The added cameras will be displayed in the channel list

Option 5 – Add IP Cameras from the Internet

If your NVR is connected to the Internet, you can add cameras with a WAN (Wide Area Network) IP address.

STEP 1 – Click Add button on the search page.

STEP 2 – Input the IP address or Domain name, Alias (name of the IP camera), Port, Protocol (choose the protocol of the IP camera from the dropdown menu: Private, Onvif or RTSP), User Name & Password of the IP camera.Tap the Add button to add the camera.

To avoid network issues, make sure that your camera, NVR, and router are on the same IP address segment, e.g.

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How to configure Camius NVR using a web browser?

To quickly find the Camius DVR (digital video recorder) or NVR (network video recorder) IP address, visit camius.com/support to download and install the Camius Device Config Tool.

Web browser access

Click on the Camius NVR or DVR’s local IP or type it into your browser’s address bar. The latest Camius surveillance security camera recorders work with multiple web browsers, including Edge, Google Chrome, Mozilla Firefox, Edge, and Safari, and include the following models:

Use your admin username and DVR or NVR password to log in. Your recorder’s Configuration is under Remote Settings.

You can check the ‘Web Compatibility Mode‘ in the Camius NVR/DVR and even IP camera settings (this can be done from the Camius recorder’s local user interface (Via HDMI/VGA) and in the web browser viewer.

The below picture is based on the IPVAULT1128PR’s web browser view

Accessing web client through VMS software

For certain Camius DVRs, NVRs, and IP camera models, we recommend installing the VMS Software on your Windows or Mac computer to access the device’s remote settings since the VMS software has a built-in web client using the P2P ID. Here is the link to the guide on how to add the device to the VMS software. This applies to Camius IPVAULT2320P16N, SCOUT20PTZ, GUARDMA

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Upgrading your security system is essential, whether for residential or business purposes. The following guide will help you understand why you need to upgrade your outdated security camera and recording system, along with the best options for upgrading your system.

Why You Need to Upgrade Outdated Security Camera System

Why is it so important to upgrade your security system? The following are the most significant reasons to upgrade your security camera and overall system as soon as possible.

Digital is replacing analog security systems:

While some systems still use analog, analog systems are no longer as common due to advances in digital technology such as IP camera systems. Digital IP camera systems have benefits such as being more cost-effective, having higher data retention rates, and so on. Older analog systems are beginning to reach the end of their technology life and will likely be obsolete within the next decade.

IP camera systems have a more stable end result:

When compared to previous old security system cameras, IP camera systems provide a much higher-end video result. This is due to features available in new security camera products, such as more advanced zoom options, automatic image stabilizing, and more. When it comes to providing security footage, you definitely want to ensure that your surveillance system is securing the highest result possible.

IP camera systems have a more stable end result:

IP CCTV modern technology solution comes with the unique ability to connect to other types of modern technology. Many modern IP camera solutions can be integrated with other platforms, allowing you greater control over the system and a range of other useful options. 

Camius offers multiple customized plug-n-play IP camera systems:

 IP Camera Solutions:

When you’re ready to upgrade your security camera system and leave behind your outdated technology, you will want to consider what features or specifications meet your needs. The following are some popular IP camera solutions that you should consider.

IP Security Camera System Features:

Do you need any additional security features aside from camera monitoring? Some surveillance audio-video products, like the PoE Spotlight Security Camera, offer broad features that include: 2-way audio capabilities, motion sensors, built-in microphone, speaker, and even siren options; motion-activated bright spotlights; wide-angle lens for better coverage; color-based night vision; intrusion detection based on perimeter guidelines; and weatherproofing.

Wiring:

The Camius PoE security camera system requires a single network wire to run power, video, and audio. Such simple wiring makes the whole installation hassle-free and straightforward.

Connectivity:

You will also want to consider how easy it is to connect your new security camera to various security systems. The Camius PoE camera, for instance, comes with a unique “plug and play” connection which allows for quick, simple connections to the accompanying hybrid digital and network video recorder. 

Apps and Portability:

Camius security camera system options come with the Camius View app (Camius View (iOS) & Camius View (Android)), which provides access to all of your Camius security camera system directly on your smartphone. If you purchase IP security cameras with 2-way audio, that feature is also accessible through your smartphone app; you can even navigate features such as spotlights and a siren from the app. You can set up your security system push notifications based on video loss, detection, storage error.

Camius DVR installation and user guide

Read More : iDVR-PRO HD CCTV DVR Setup

Camius 4K NVR solutions:

With each Camius Network Video Recorder, you get a reliable, easy-setup solution that brings out the best in Camius advanced IP cameras for business and home security. 

Camius PoE security cameras:

Camius PoE camera range is comprehensive and meets various demands. Power over Ethernet technology, PoE for short, allows a PoE IP camera to power up with a network cable, giving the IP camera direct network access. Besides a stable network connection, PoE makes camera installation easier by requiring a single wire.

With a team of competent sales and technical support, Camius can help you not just learn about PoE cameras but select the best cameras for your surveillance requirements. 

If your security camera system is outdated, make sure to upgrade to a newer security camera system as soon as possible. Feel free to contact Camius if you need help to select the right camera solution for your needs

How to reset my DVR’s password?

If you forgot your recorder’s password, there are two ways to reset it.  

1 – If your recorder has a reset button, press and hold it for 10 seconds; you will hear an audible confirmation. This will reset all settings, including the password, but will not erase recorded footage on your hard drive. 

2 – If your recorder doesn’t have a reset button, contact us using an online form to receive a reset password: 

     a) The current date on the DVR’s interface. 

     b) The MAC address of the DVR, which you can find under the System Information tab. Click the (i) information icon at the bottom right of your DVR interface. You don’t need the recorder to be unlocked for this. You can also get the MAC on the Camius View app and the Camius Device Config Tool. 

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Is my DVR / NVR recording? How to set up security camera recording?

This guide applies to Camius DVR (digital video) and NVR (network video) recorders. To confirm if your Camius DVR or NVR is recording, check the recorder’s front panel HDD LED. The red blinking light indicates the DVR or NVR is recording.

Check red LED on the recorder’s front panel

Recording Schedule

Then navigate to Setup >> Record >> Record Schedule to check each camera’s schedule.

By default Normal schedule is enabled, which stands for 24/7 continuous recording.

For the rest of the schedules, you need to select and save the recording type you need (Green is for Normal, Yellow is for Motion, Purple is for PIR (applicable to Camius 4K spotlight cameras with PIR sensor), I/O is for recording triggered by external alarm devices connected to the DVR or NVR).

This picture shows the IPVAULT2256PR (16 channel PoE NVR) with only Normal and Motion Record Schedule enabled

IPvault1128PR (8 channel NVR) has all 3 record schedules enabled

Trivault DVR has all 4 record schedules activated.

Set the Record Schedule, apply, and copy to other channels if needed. Once it’s done, you will have access to the recording of the event not only on your NVR but you can also play them on your CAMIUS VIEW smartphone app.

Suppose you enable push notifications triggered by Motion, PIR, or AI (Human & Vehicle Detection) but do not have a short clip for playback. In that case, the record schedule was not set for this camera.

Optimizing storage and extending recording period

Camius 2K and 4K cameras can be set by the Camius NVR to record at 4K, 2K, 1080P, or 720P.

You can reduce hard disk usage by reducing the bitrate for low-foot-traffic cameras from 4096 Mbps to 2048 Mbps, which can double the total recording period. Recording settings are available under the Mainstream

Moreover, you can select the Video Encode type (depending on the IP camera’s supported compression types), disable Audio recording,

To see the Recording information, navigate to Setup >> System >> Information >> Record Info.

How to check the HDD status and format it

How to set the Date and Time on your Security DVR or NVR Recorder

If you set Date and Time on your new DVR or NVR, go through Startup Wizard >> Date and Time.

Synchronizing your recorder’s internal clock with your local Date & Time is essential; here are the steps:

1- Set your local time zone relative to GMT, for example, with Daylight Saving On:

2- Set the date, time, and formats manually.

3- We recommend enabling NTP (Network Time Protocol), which synchronizes date & time over the Internet. Click the checkbox, choose one of the servers, and click Update Now.

4- Enable DST for Daylight Saving Time. Once done, click Next.

Start Wizard view

To change Date and Time in the NVR’s menu, navigate to System >> General >> Date and Time. 

Once you set the correct time on your NVR, click Apply to save settings

How to back up recorded CCTV footage on the NVR or DVR?

The Search function provides you with the ability to search and play previously recorded audio-video footage and snapshots that are stored on your Camius DVR or NVR recorder’s hard drive. You can play videos that match your recording schedule, manual recordings, or events only. Additionally, the Backup function allows you to save important events, including both audio-video recordings and snapshots, to a USB thumb drive.

Click on the playback icon on the bottom menu bar.

The quick tool bar has icons to help you navigate through the NVR / DVR’s menu

Backing up CCTV footage requires a USB thumb drive.

Backing up CCTV footage requires a USB thunb (flash) drive. On the playback search page, click on the events tab, select the date, type, and channels, and then click the Search button.

1 – To save a video clip backup, insert your USB thumb drive into the Camius DVR or NVR’s USB port and start playing the recorded video. USB ports are on the front and rear panels of the DVR and NVR recorders. 

8 Channel NVR (click here to view)

8 channel DVR (click here)

16 Channel DVR (click here)

16 Channel NVR (click here for more)

32 Channel NVR (click here)

2 – Select the icon 

3 – Check the Channel(s) you want to backup and move the mouse cursor to the timeline where you want to start the clip.

4 – Press and hold the left mouse button and drag the cursor to the timeline where you want to end the clip. 

The clip icon

will change to an icon

, which you can click to save the clip.

5 – Select one or multiple event thumbnails, click the Backup button at the bottom, choose .MP4 (recommended), then click Save

Make sure your USB thumb drive has enough space to save the video clips.

6 – Select a folder on the thumb drive, and click OK. The progress bar at the bottom of the window shows you the progress of the backup.

Video Player Software

Download Video Player Software

Looking for the best NVR? This guide will help you find the right one for you, help you through the jargon, and get your recorder at the best price.

NVR is short for Network Video Recorder, a device which acts as a hub for an IP-based security camera system. It is a storage and review point for your CCTV which means you don’t need to sign up to remote service to store your video.

That means, of course, it’ll need cameras, typically connected by power-over-ethernet (PoE) cables (see our guide to the best PoE cameras), and a storage medium like a hard drive.

Retailers often package the same NVR in several different bundles, mixing up the types and numbers of cameras and hard drives, or simply leaving this all to you. There are real bargains to be had with some of these all-in-one kits, and the only real downside is some spectacularly confusing product names.

An NVR, incidentally, is not quite the same thing as a DVR (or Digital Video Recorder), which appeared in the late 90s. They look similar and store video too, but a DVR is built to accept and digitally compress analogue or digital video via coax sockets; an NVR expects a digital input.

The advantage of an NVR-based security system is that, because the video is being compressed by the cameras, local processing power is available for AI functions like detecting movement. This, in turn, means you don’t need to dig into your wallet for a subscription service; both storage and AI analysis are provided by a device you own rather than a service you lease. 

Given that subscription services usually only store the clips their AI identifies as significant, having your own NVR may give you the power to review every moment yourself rather than being dependent on an algorithm to parse the events your camera sees. All the advantages of networking like remote access and – of course – the ability to work with all IP cameras, wired or wireless, remain.

We look at some of the key features in detail at the end, but something else to remember if you’re in the USA is the China trade war; major security player HikVision have already fallen victim to US internal bans on new products and may end up on the Specially Designated Nationals (SDN) list. 

Key features to look out for are remote access, PoE (Power over Ethernet), which can simplify wiring, hard drive capacity (indeed if any drives are included at all), the resolution limit, the number of channels or cameras it can handle, and if there are any means of backup. Remember that a 4K camera uses more data throughput than a 1080P one, so an NVR can handle fewer of them – this is where the compression method (e.g. H.264 or H.265) can make a big difference.

Best NVR in 2023

Why you can trust Digital Camera World  Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out how we test.

(Image credit: Adam Juniper/Digital Camera World)

1: EufyCam HomeBase 3

The EufyCam HomeBase 3 and various bundles bring the glossy consumer experience of IP cameras like those from Google or Nest – including AI-like face detection – but don’t leave you paying every month. This device also has a home-friendly design so you can leave it on a countertop (good if you have limited space near your router).

Some security pros might not appreciate the non-traditional approach with only clips recorded when the cameras detect motion. The flip side is that the NVR is a more accessible experience. Even without adding a hard drive the 16GB included will likely capture a couple of months of ‘events’ (clips by triggered movement) from your cameras; add a drive and that can go up to a lifetime. It also means the cameras can be installed wirelessly, with battery power, meaning getting up and running is virtually painless. We especially liked the S330 eufyCam 3 bundle with solar-powered 4K cameras featuring floodlights and night vision

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(Image credit: Amcrest)

2: Amcrest 5 Series NV5232E-16P

Best DVR for multi-brand compatibility

While not everyone will need the 320Mbps throughput, if you’re looking for a powerful NVR which affords some flexibility when it comes to choosing your cameras (and don’t mind paying for that) then the Amcrest 5 Series seems to have that in the bag. Eight of the sixteen Ethernet sockets are PoE, likely enough for most customers though it seems a shame they weren’t all enabled.

We certainly can’t complain about the level of effort which seems to have gone into usability in what is not always the most user-friendly product category; a great example is the QR codes to bring up quick remote viewing via the Amcrest View app.

The device is certainly not the cheapest on this list, given the list price doesn’t’ include a hard drive and you’ll need at least one – likely two unless you opt for the motion detection mode. It does, however, offer some of the features of subscription services via the app and web features, as well as the advantages of a hardwired device; not to be sniffed at.

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3: Swann AllSecure650

Best NVR for uninterrupted security

Swann has always built innovative systems, and this is no exception. Adopting an elegant upright design, the NVR PowerHub is the basis of several new Swann packs including the AllSecure650. We like this system not only because of the elegant design, but because it offers so many options in a small package. It also, brilliantly, turns the main annoyance of battery camera systems to its advantage; an extra battery is included (total of 3 for a 2 camera bundle).

The extra battery lives in the hub, where it not only charges but offers backup power backup in case of an outage. When you need to swap a camera battery you have a spare, ready to go, so you can swap it with one – rather than two – trips up the ladder to the camera.

It does not, however, ditch all the functionality of a traditional NVR as it attempts to blend into the home or small business. While you can control nearly everything via the app, as well as enjoy remote access, there is also a mouse socket and HDMI port for use with a monitor. The supplied 1TB storage will also manage 2 years of clips by Swann’s reckoning, after which you can opt for Dropbox or USB transfer. 

Best NVR camera systems 2023

Read More : Best Night Vision Security Cameras

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(Image credit: Synology)

4. Synology Deep Learning DVA1622

Best AI NVR for homes and small businesses

Synology offer multi-drive RAID storage systems – many which can take on a little monitoring on the side – and devices like this built with it front and center. There is the power to drive AI on up to 16 streams of video including separating people from animals, intrusion detection and even license place recognition. Businesses can even use the AI system to detect whether face mask rules are being complied with. This AI also helps distinguish threats in poor lighting thanks to the GPU power. Recording can be backed up across drives or both can form a single volume

As well as HDMI connection for a monitor, the device can be reached remotely via iOS and Android apps and on virtually any computer via a browser interface. The USB 3.2 ports (front and back) offer keyboard and mouse connection.

This is a great choice for smaller installs, but bigger businesses might need something like the 4-drive FVA3221.

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(Image credit: Reolink)

5: Reolink RLK8-800

Best DVR for reviewing video history

Despite having only one SATA bay, the Reolink system makes a lot of room for storage by adding an eSATA socket at the back. The system is also typically bundled with its preferred Reolink 4K cameras which provide stand-out sharp footage which is easy to review thanks to the fresh modern interface. Reolink also offer a great variety of cameras and a doorbell.

Built-in operating systems can be a tad clunky, but connect the supplied mouse to the NVR and the Reolink interface, whether on 4K TV or VGA screen, is a bit clearer. The 24/7 recording is accompanied by a timeline which highlights events (people or vehicles) and can be filtered as you browse. While it doesn’t sound a lot, in practice most CCTV reviewing is for these things.

When connected to your local network via the LAN socket, assuming an internet connection, the system can use the same alert tech to send specific activity alerts to your devices.

(Image credit: Annke)

6: Annke 4K 8CH PoE NVR

Best NVR for affordable plug-and-play

Clearly built for practicality, the Annke H800 makes connecting a USB drive easy without re-positioning by adding an extra USB socket at the front as well as the rear one for the mouse.

The in-built OS isn’t beautiful, but actually very smart; you can choose to disable motion detection by zone on each camera view and, even as you refine the detection, you see a handy live view of where the algorithm is spotting action. Other handy features include quotas for individual cameras to prioritize some recordings drive vapacity.

The system includes event-driven or “Smart” timeline review of recorded video, the latter allowing you to search video for movement within areas you specify – a handy tool for finding if someone went into a specific corner of the shot after the fact.

Phone integration for Android or iOS also brings notifications though only one user account can be connected.

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(Image credit: Swann)

7: Swann SRNVR-88580H

Best DVR for AI features

What shines out with the Swann system is the more advanced facial recognition tools which put person/vehicle recognition in the shade. Yes, generalized person or vehicle alerts are still very useful, but Swann allows the known faces can be named. That makes specific alerts possible if, say, one of the kids gets near the treats. That is the kind of benefit consumer smart cameras offer, built on with integrations with Alexa and Google Assistant, but without the cost of a subscription.

A third USB socket covers mouse, backup drive and downloading to a USB stick
without needing to unplug anything – usability plus. 

On the down-side, pet detection does require a cloud subscription (perhaps that just feels a worrying threshold to cross). In reality the fact Swann offer a cloud option – and secure backup using it – will be a handy option for some, even if it does bring with it a monthly fee. Swann’s Enforcer Kit system also has a number of 4K CCTV cameras with red and blue flashing LEDs and sirens built in which can be acquired in a bundle with the NVR for an effective deterrent system. 

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(Image credit: Lorex)

8: Lorex D861A82B 4K DVR

Best NVR for smart home integrations

This elegant-looking NVR actually has the same sockets as most other 4K 8-channel systems from the back, but is chic enough to sit comfortably under a living room TV. There the central panic button, which triggers all lights & sirens built into connected cameras, could end a home invasion.

The main Lorex NVR software also allows you to set up effective deterrence rules using person and vehicle detection and features area search for easier review.

There is a similar level of design polish in the remote access app save for one thing; if you do connect wireless and wired cameras you’ll need to tidy up the alerts yourself to avoid duplicates. 

We also appreciated that the Apple TV wasn’t forgotten; and smart home fans will love the ability to add sensors (like gate or door opening) as well as cameras via a Lorex Sensor Hub.

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(Image credit: Synology )

9. Synology DS923+

A RAID system with security-friendly extras

As well as dedicated NVRs, Synology are synonymous (sorry!) with all sizes of data storage devices. While many entrust their data – especially with limited amounts of it – to the cloud, there are many reasons to have a physical backup system. Hot-swappable drives mean every piece of information can be backed up within the device, and a network connection means it is available via your home network, or remotely.

Since the machine is essentially a small computer, it can run apps on its own OS, from Mail Server to (more relevant here) Synology Surveillance Station. This lets you use some of your overall drive space to store video from your connected security cameras.

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(Image credit: CanaKit)

10. CanaKit Raspberry Pi 4

For those who want to make security a hobby experience

Make no mistake, this is not the same approach as the other products on this list. This isn’t a ready-made box with all the necessary PoE sockets to connect a series of cameras to but, since an NVR is essentially just a computer in different clothes, it shouldn’t come as a surprise that the enthusiast community is continuously refining software to power NVRs.

If you feel motivated to build your own, why not start with a Raspberry Pi 4? Unless you’re only using USB cameras, you’ll also need a PoE Ethernet Switch (like the BV-Tech) and certainly some kind of storage (it’s unlikely the microSD card slot in the Pi will cut it for long, but many folk already have a spare external hard drive lying around). From there it’s simply a matter of choosing an OS and a piece of software; Shinobi is available for free and supports ARM architecture, as does ZoneMinder, so there are two good starting points. 

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(Image credit: Amcrest)

11. Amcrest 4K NV4216E-AI

Best NVR for big multi-camera set-ups

If you need a more powerful NVR – with greater camera capacity – than the NV4108E above, then Amcrest have you covered; the 4216E-AI supports up to two 8GB drives inside and has 16 PoE ports for cameras on the back, all capable of 4K resolution. The system is happy with H.265 and H.264 and has a high-speed throughput of 200Mbps, dropping to 80Mbps when the on-board AI functions are active. This sacrifice buys you human and vehicle detection (and search in recordings), offering functionality to compete with the subscription services from Google Nest and Amazon Ring among others. Amcrest’s App is similar in scope. The machine even has microphone sockets for two-way-talk from the NVR.

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(Image credit: xmartO)

12. xmartO WNQ28

Wi-Fi NVR which can keep your CCTV separate from home network

If you’d like to install a CCTV system with some of the advantages of your own NVR, but aren’t interested in undertaking the cabling, then the WNQ28 seems a rational choice. It eschews the PoE network switching components in favor of two antenna to create its own wi-fi network which you can connect cameras and viewing devices to. xmartO also include their “G3 Auto WiFi Relay” feature which can use cameras to extend the network.

With or without this, the advantage of this device is that it keeps CCTV cameras on a different frequency from your home’s potentially already heavily taxed wi-fi (an issue many of us are starting to notice as high-speed broadband becomes more common). On the down-side it offers a fairly generic Linux-based OS and doesn’t have high bandwidth, while it definitely prefers xmartO cameras. Nevertheless it definitely helps keep things separate when building your network, so we can see some DIY fans strongly preferring this.

How to choose an NVR system

Selecting an NVR forces you to think about the very heart of your security system, and the choice you make will depend on whether you’re starting from scratch or you already have cameras you need to connect to. In either case, make the right choice and it’ll offer years of use even though you add and swap cameras and hard drives.

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Here are the steps about how to upload the captures to the FTP server:

1. Please powered on the camera by using an external 12V power adapter.

2. Please connect the camera to the router via the ethernet cable.

3. Please run the SADPTool on the computer to activate the camera and find the IP address of it. The computer needs to connect to the same router as the camera is connected.

Here is the link to download the SADPTool:

For Windows: http://support.annke.com/document/Computer%20Software/SADPToolV3.0.3.3.rar

For Mac: http://support.annke.com/document/Computer%20Software/SADPTool.pkg.zip

4. Open the IE web browser, and input the IP address of the camera to log into the web interface of the camera:

5. Go to Configuration–>Network–>Advanced–>FTP to input the FTP server’s parameters as below picture:

Server Address: FTP server IP address

Port: port of the FTP server. It is 21 as usual.

User Name: FTP server username

Password: FTP server password

Confirm: Confirm the FTP server password

Directory Structure: The path you want to upload the captures (Note: please don’t input the /, :, \, : into the path)

After you input the FTP server parameters correctly, click the Test button. If the FTP server works, the test will be succeeded.

6. Go to set up the motion detection alarm for the camera: Enable motion detection for the camera–>Set up the Arming Schedule–>Setup the Linkage Method:

7. Next, go to set up the capture schedule for the camera:

8. If all settings are correct, the pictures of the motion detection alarm will be uploaded to the FTP server:

If you have a concern to set it up, please kindly submit a request in the help center to the technical support. Our technical support agent will help you to double-check the settings.

Method 1: You can plug the PoE NVR and the PoE switch to the same router via Ethernet cable. Then plug the PoE cameras to the PoE switch or PoE NVR.

In this case, the cameras plugged to PoE switch will obtain IP address from the router and can be added to PoE NVR via LAN. And the cameras plugged to PoE NVR will obtain IP address from the NVR.

Method 2. You can plug the PoE switch to PoE NVR, then plug the NVR LAN port to the router.

In this case, the PoE switch can support maximum 3 cameras, which is limited by the bandwidth of the NVR Ethernet port. (The NVR LAN port is a Gigabit Ethernet port, the other ports are 100Mbps Ethernet ports).

And in this kind of connection, all the cameras will obtain IP address from the NVR, and can’t be connected as separate devices.

Method 3. You may plug the PoE switch to your router, then plug the NVR LAN port to your PoE switch.

This kind of connection is the same with that in Method 1. Cameras plugged to PoE switch will obtain IP address from the router, and the cameras plugged to PoE NVR will obtain IP address from NVR.

Usually, the POE NVR system we sell includes several POE IP cameras so that camera can be plugged into NVR’s ethernet port directly.

Load More : Tutorial of General IP Security System

But some customers may need to connect non-POE IP cameras to NVR.

In this situation, the cameras should meet two requirements below.

1. The IP camera must support the onvif protocol.

2. The IP camera’s resolution had better equal to or lower than resolution NVR.

3. The camera should be connected to the router, by cable, or by wifi. Therefore, a wireless camera is also OK.

Here are the steps:

1. Please use a network cable to connect the IP camera to a router, and connect the camera to a power source by adapter.

2. Connect the NVR to the same router by network cable.

3. Go to the Main Menu—Config—Channel to search the camera’s IP.

4. It will detect the camera’s IP. Add it to the system.

Come back to the main screen and the image of the IP camera appears.

Below are the steps to reset the cameras’ password.

Video Guide:

Part #1: Export the file in ‘.XML’ format and send it to ANNKE support

Part #2: Import the file (also .XML format) received from ANNKE support

Text Guide:

1. Download and install a software SADPTool on your Windows computer. Here is the download link: For

For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip

For Mac: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip

2. Connect your computer to one of the POE ports (i.e. the camera port) on your NVR.

3. Run the software SADPTool and it will detect the camera‘s IP.

4. Select the camera‘s IP and click forget password at the right bottom of the software.

5. Click “Export” and select the path to export an XML file. Please export the file of each of your nonworking cameras.

7. Send us the XML file and we will give you another key file to continue the password reset.

NOTICE:
1. Please do NOT turn off your NVR and the SADP software after you exported the files. Otherwise, the exported file will be invalid immediately.
2. Please use the key file from us as soon as possible because it’s only valid for 24 hours.

8. Select “Import” and choose the file we sent to you.
Input your NVR’s password as the new password and confirm the password of the camera. Click “Confirm” to finish reset.

NOTICE:
Please follow the matching guide in our email to import the XML file to the cameras accordingly.
(For example, we will say “xxxxxx.xml” for “xxxxxx.xml”)

After resetting the cameras successfully, please turn off your NVR, wait for about 10 seconds, then turn on the NVR again.