How To Setup a Security Camera System?

The first phase in setup of a security camera system consists of installing the cameras and running the wire. The second phase is completing the connections between the cameras and the recorder, which depends on the type of camera system you have purchased.

How To Setup a DVR Camera System

DVR camera systems consist of security cameras that have BNC jacks to send video over coax wire, and a 12VDC power connector for power. Such coax wire based systems use RG59U siamese cables that have BNC and 12VDC power connectors at each end, which allow video and power to be run together over one “siamese cable.” As shown in the setup video below, BNC connectors are silver colored metal connectors that twist lock on to the video jacks of a camera and DVR recorder.

Infrequently, an installer may use network cabling with video baluns instead of coax cabling, which was very common with older CCTV systems to transmit video signal over long distances. Regardless of whether you are using coax wire or video baluns, setup of a DVR camera system is similar as demonstrated in the following video:

How To Setup a NVR Camera System

NVR camera systems use plug-and-play IP Cameras that connect directly to built-in PoE ports on the back of the NVR. Such systems are also commonly referred to as PoE IP camera systems because the cameras use Power over Ethernet technology to send power/video/data all over one network cable. We recommend using CAT5e cable as a minimum, and CAT6 wire is recommended for runs longer than 150ft as its thicker wire gauge allows for improved power transmission.

Our IP camera systems feature plug-and-play compatibility between the NVR and IP camera. Unless otherwise specified, we ensure the cameras and NVR we sell are compatible with each other and allow even a novice user to setup a IP security camera system.

To gain a good understanding of your purchase, we recommend customers bench test IP cameras with the NVR recorder before installing the cameras. Once it is established that all cameras are operational, continue with mounting the cameras at the desired location and running the camera wire. Since installation errors are common when crimping CAT5e or CAT6 network cable, we recommend using a cable continuity tester to safeguard against wiring related issues.

As each camera is installed and connected to its wire, follow the video below to learn how to connect each IP camera to the NVR in a NVR camera system.

Once cameras are installed and wired to the digital video recorder it is time to login, and start using the system, which leads us to the third phase

How to use your surveillance system

1. How To Login to a Security Camera System

Before you are able to login to your camera system over the web, you need to login at the DVR or NVR itself using a mouse. Connect the recorder to a monitor that supports at least 1080P resolution. We recommend using a HDMI input capable monitor. Turn on the recorder and login using two possible login methods.

Please watch the video below to learn more from our video tutorial about the two different ways to login to your or security system.

In case you are unable to login due to a forgotten password, it is easy and secure to reset the password and gain entry into the unit. It is required that you be present at the recorder when following the video guide below on how to reset the login password. As shown in the video below, by answering some simple security questions you can quickly reset the login password.

2. Viewing Live Video and Audio on a Security System

All of our DVR Systems and HD NVR systems allow multiple viewing options. You can view multiple cameras in a grid-view or view one camera at a time in full screen mode. Full screen mode also allows the user to listen to audio from security cameras with built-in microphone. To hear audio from cameras, all of the following conditions must be met:

For a comprehensive guide of the different viewing options offered by our security camera systems, please watch the following video:

Regardless of whether you have an IP security camera system or DVR camera system, both provide the user with two types of zoom:

It is important to understand the difference between digital zoom and optical zoom, and the fact that optical zoom can only be used in live view mode. Below is a detailed video demonstration of each type of zoom function and how both can be utilized during live view to see objects far away. Using a 4MP security camera mounted 7ft above the object of interest, we show the power of optical zoom provided by a motorized zoom security camera to view objects in fine detail.

If your system has motorized zoom cameras or a outdoor PTZ camera that you purchased from CCTV Camera World, they can be easily controlled using our surveillance video recorders. Regardless of whether the motorized cameras are HDCVI or IP cameras, or whether your recorder is a DVR, XVR, or NVR, the cameras can be controlled using the friendly GUI interface of our systems as shown in the following video.

3. Setting Recording Resolution

A common misconception about our camera systems is that all cameras have to be the same resolution, which is not the case. Cameras of different resolutions can be used on the same recorder in any of our systems, granted the cameras are within the maximum resolution limit of the recorder. This is true for systems consisting of Tribrid DVR, XVR, or NVR recorders.
Encoding settings can be set individually for each camera channel. Depending on the maximum recording resolution supported by the recorder and the camera, our surveillance recorders allow up to 12MP recordings. All of our DVR and NVR recorders also have dual video encoding technology to provide two streams of video for each camera channel:

The Encoding menu has several settings that can be set. A good understanding of the following settings is important in getting the most out of our security camera system purchase from CCTV Camera World.

The in-depth video tutorial below discusses encoding settings available in your system and how to configure them.

4. Customizing Video Settings

We manufacture our cameras to produce the best possible picture quality automatically. Sometimes peculiar lighting scenarios in a scene may require customization. Our DVRs and NVRs allow multiple picture quality settings to be modified from the recorder as explained in the detailed video tutorial below. It is important to note that there is a difference in capabilities to modify image settings when comparing coax based cameras versus IP cameras.

Coax based cameras produce video that is encoded by the DVR, thus allowing picture quality to be modified before the video is saved by the DVR. In contrast, IP cameras encode video that is streamed to the NVR for saving the video stream; the video is not encoded by the NVR. Therefore, any changes made in the picture settings on the NVR must be communicated back to the IP security camera. If an incompatible IP camera is used with an NVR, such changes will not be communicated to the IP camera, and changes will not apply before video is encoded by the camera.

Our systems allow a wide variety of picture settings to be toggled depending on the camera specifications. In addition to picture brightness and contrast, the user can toggle image quality features such as backlighting, glare compensation (WDR), and image flip.

https://youtu.be/zW3g-dTV30w

5. Recording Method Configuration

All of our security systems offer a variety of video recording methods. Each security camera can be set to record independently and the user has the option to choose from the following recording methods:

The digital video recorders in our systems even allow multiple recording methods for each camera. For example, cameras can be set to record all the time or during a portion of the day using the scheduled recording method, while also recording upon motion detection. This preserves video integrity in case a motion event is missed, and is very helpful when reviewing recorded security footage to allow the user to skip to points in the timeline when motion is detected. The video tutorial below is an in-depth guide on how to set the different recording methods for each camera in your surveillance system.

https://youtu.be/jRfV3N8sAqY

6. Playback Recorded Video on your Surveillance System

CCTV Camera World’s security camera systems have a user-intuitive graphical interface to playback recorded video. Using a mouse connected to your recorder, it is easy to review recorded security footage in the Search menu. It takes 3 simple clicks to playback recorded video:

The video above is a comprehensive tutorial on how to playback recorded video, in which we cover:

You can playback one camera or multiple cameras depending on the resolution of the recording and the playback capability of the recorder that is part of your system. Our 4000 series NVRs support playback of up to eight 1080P channels, while our 5000 series NVR support up to sixteen channel playback at 1080P. Stronger playback capability is available when playing video over the network using our free computer client software to playback video on a PC or Mac workstation.

7. How to Download Video from a Security Camera System

When there is an incident, it’s important to have a camera system that allows easy download of security footage catching the perpetrator in the act. Our security camera systems are based on this simple principle to allow easy video download of a short video segment to a USB drive and playback on a Windows or Mac computer. To download video from any of our standalone recorders you will need a USB flash drive that is formatted with the NTFS or FAT  file system. The flash drive should not be more than 256GB. The video guide below on how to download footage from your security camera system walks you through the process.

Briefly, below is a list of simple steps on how to download video from a DVR Camera System or HD IP Camera System purchased from CCTV Camera World.

8. How To View Downloaded Footage from a Security Camera System

Once security footage has been downloaded from your surveillance system, it can be reviewed on a Windows or Mac OS computer using our free playback software called Smart Player. You can download it here for Windows and Mac. Here is a list of features of Smart Player which makes our systems one of the best security camera systems in the industry for video archiving and review:

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Frequently Asked Questions

Note: These guides were written for Uniview NVR users who prefer to change settings remotely using a mobile or desktop browser (Internet Explorer). Remote and local configurations share many similarities and only the locations and availability of each feature may vary. The Uniview NVR Manual can provide more information if what you are looking for is not found in this simple guide or if you prefer local access by connecting a mouse and display to your NVR.

How Do I Access My Uniview Security System?

There are two ways to interface with your Univew Security System and to access all its features and configuration options you can choose to access it locally or remotely. Local access refers to connecting your Network Video Recorder to a display and a USB mouse. The monitor and the mouse will serve as the input-output for interfacing. Remote access refers to connecting to your Network Video Recorder through a browser (Internet Explorer provides the greatest compatibility) installed on a device that is in the same network as the Security System.

Local Access and First Time Setup

The NVR interface can be accessed directly by simply connecting the NVR to a display (this can be done with an HDMI or older VGA cable) and to a mouse. Once the display and the mouse is connected and the login screen is displayed, proceed to login. Since this is the first time, we will be using the default username and password (at the time of writing default login and password are admin and 123456) found on the manual that came with the NVR. 

After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information.  You will be using the new password for all your future access with the NVR.

Once the password has been changed, a pattern lock will also be prompted (this is optional and can be skipped). After doing so, the Privacy Policy will be displayed for the user to review. The screen that follows the Privacy Policy will let us connect our mobile devices to the NVR. This will grant access to Live View, alerts, and other configurations we may want.

The device QR code will be presented here. Allowing you access to the EZCloud feature. Devices can be added to the cloud manually but it is far easier to just use a link given from the QR code. If you want to pair the NVR with the EZView app, click here to read more about it. 

The next step is to set or synchronize the time. This step will ensure that all scheduling configurations you will set and all alerts and alarm information will be accurate and will work based on your local time.

After this, you will be prompted to check the TCP/IP settings, the default settings will work for most people. If you need to specify networking (usually when DHCP is not enabled on other devices on the network), please do so here. You will still be able to alter this later.

Once the time and the password have been configured, you are now ready to enable and disable the features of the NVR.

To access the menu, you can right-click on any part of the screen and then click on Menu. It can also be accessed along with other options by moving your cursor to the bottom left of the screen. This will take you to the SETUP screen where you can enable and customize alerts, features, and other options available to you.

Remote Access and First Time Setup

You can also access the NVR interface through the use of a browser on a device connected to the same network as the NVR. To do this, you will need the IP address of the NVR you wish to connect to. The easiest way to find this on a Windows PC is with Uniview’s EZTools which can be downloaded here. Once installed on your computer, running the EZtools will automatically show you all connected Uniview devices.

The IP address can also be obtained by logging into your router and checking connected devices, using the command prompt (arp -a command and checking for new devices on the private network) or simply using another display for the NVR to check the current IP address of the device.

Note: Any browser should work to alter configurations, however using Internet Explorer will be the easiest to access the live view. (due to some newer browsers not supporting certain plugins). 

From here, we can see the IP address given by our router to the NVR. 192.168.254.192. It will likely be different for you. Clicking on the Remote Web button will open your default browser and take you to the NVR interface.

You can then proceed to login to your Uniview NVR Interface. Since this is the first time, we will be using the default username and password found on the manual that came with the NVR. After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information. You will be using the new password for all your future access with the NVR.

Once the password has been updated, you will be greeted by the Live View display. Clicking on any of the cameras found on the left will show you live footage from it. In this case, a single IP camera is connected to the 4-Channel NVR.

From here, you can now click on SETUP to access all configurations and features and set them up to your preference.

Uniview How To Guides 2024

How Do I Start Recording And Scheduling?

Once properly installed and powered, most Uniview Security System immediately starts recording and saving footage to the Hard Disk Drive. To configure when and what types of footage you choose to save, you only need to navigate to the Recording Schedule tab.

Navigation: Setup > Camera > Schedule

Pre-Record and Post-Record:

If the Pre-Record and Post-Record values are set to 60 seconds and 300 seconds respectively and using motion detection as a trigger, here is how it will play together:
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Event-Types:

The setup that is shown on the screenshot above can be interpreted this way. During weekdays, from 7:00 AM to 5:00 PM, the system will monitor and record all footage into memory. The rest of the day, the system will not record anything unless a motion trigger or an alarm event is detected. During weekends, the system will not record anything except for motion-triggered events. During holidays, the system will not record anything unless an event is triggered.

How Do I View Playback, Timeline, and Events?

The Playback tab is found between the Live View and Setup tabs of your Uniview Web-Based Interface. As always, Internet Explorer would provide the widest range of options not available to other browsers.

Navigation: Playback

The playback sidebar is the first point of interest. The top drop-down allows you to filter what types of playback you wish to view. The options are as follows:

Normal: Default playbacks and scheduled recording sessions.

Tag: Shows a playback list that matches a tag keyword.

To utilize this feature, you will need to create tags on certain times you want to save for future reference. To do this, click on the time you want to create your tag and click on the Add Customized Tag button on the toolbar as shown here:

A window will open that allows you to name your tag and adjust the time.

After clicking OK, the new tag will be created. To search for tagged footage, change the filter into Tag, click on the Camera, specify the Keyword, set the time range to search between, and then click search as shown below:

This will display all tagged footage that matches the Keywords.

Event: Shows playback list for a matching event. Very similar to the above example but a simpler approach is only looking for footage of recorded events. To use this function change the filter to Event, choose a specific Event-Type from the drop-down list, select the Camera, specify the Time Range the system will search. Click search. This will display all events that match the Event-Type captured by the camera within the time range.

Smart: The system analyzes recordings for smart search results. 

How Do I Monitor And Manage My Storage?

To monitor and manage your storage, you will need to access the Hard Disk group on the setup. The settings and their functions are explained below.

Navigation: Setup > Hard Disk > Hard Disk

Hard Disk

This tab shows you details of the current storage situation of your NVR. The total capacity and the available free space can be monitored from this tab alongside options to add and more storage.

Disk Group

This tab allows the creation and management of Disk Groups. A handy tool if managing a large number of Hard Disks and to simplify storage allocation.

Navigation: Setup > Hard Disk > Disk Group

The disk group feature allows us to assign hard disks to a disk group and use the disk group to store recordings and snapshots of specified cameras. Different arrays can be assigned to different disk groups. Redundant disks cannot be assigned to any disk group. Disk group information will be initialized if any disk in the group is formatted.

Allocate Space

This tab allows setting a maximum storage allocation for each camera on a disk group.

Navigation: Setup > Hard Disk > Allocate Space

Advanced

This tab will determine what the Network Video Recorder will do once the Hard Disk Drives are full and new footage needs to be saved. Setting this to Overwrite should allow the NVR to delete older footage to make space for new ones to be saved while setting this to Stop will prevent any new recordings to be saved.

Navigation: Setup > Hard Disk > Advanced

How Do I Set Up Tamper Detection?

To set up Tamper Detection, you will need to access the Tampering section of the Camera Setup.

Navigation: Setup > Camera > Tampering

How Do I Set Up Motion Detection?

Navigation: Setup > Camera > Motion

How Do I Set Up Face Detection?

The Face Detection feature creates an EVENT when a person’s face is detected by the Video Content Analysis. It will then proceed to take screenshots of the person or persons detected.

Navigation: Setup > VCA > Face Detection

How Do I Set Up Line Crossing Detection?

The Cross Line Detection feature creates an EVENT when an object crossed a specified line. This feature has 3 modes. A<->B which creates an event whenever an object crosses the line. A->B which only triggers when an object moves from side A to side B. B->A which only triggers when an object moves from side B.

Navigation: Setup > VCA > Cross Line Detection

How Do I Set Up Intrusion Detection?

The Intrusion Detection feature creates an EVENT when an object that meets the minimum size relative to the region (based on percentage) enters any of the specified regions and stays inside the region past the minimum time threshold.

Navigation: Setup > VCA > Intrusion Detection

How Do I Set Up People Counting?

The people counting feature is used to monitor the number of people entering or leaving an area.

Navigation: Setup > VCA > People Counting

How Do I Adjust Image Enhancements, Exposure, Infrared, and Starlight?

Although fully-functional and is configured by default, you can specify desired image enhancements on the Image tab.

Navigation: Setup > Camera > Image

How Do I Adjust Resolution, Frame Rate, Bit Rate, and Video Compression?

Adjusting the resolution, frame rate, bit rate, and compression of recorded footage can be done by navigating to the Encoding Tab.

Navigation: Setup > Camera > Encoding

How Do I Name My Cameras and Manage On-Screen Display?

Navigation: Setup > Camera > OSD

How Do I Directly Transfer Footage From My Security System to My USB?

To transfer footage from the Network Video Recorder to your USB, you will need to create a video clip from the recorded footage, then save it to your USB.

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Overview

Video surveillance systems can sometimes be too expensive and difficult to maintain for general home users. By supporting webcam monitoring & recording, QNAP Turbo NAS offers an affordable and easy-to-use option for home and small office security. The Surveillance Station app on Turbo NAS is capable of 24/7 recording, taking screenshots, and allows you to remotely view live video streams and recorded files anytime, anywhere.

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Webcam surveillance requirements

You will need a webcam with a built-in UVC (USB Video Class) driver. You may refer to the following lists for compatible webcams:

Please note:

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How to use Webcam on Surveillance Station on QNAP NAS?

Read Also : Dahua XVR Remote Access Full Guide

Configure Surveillance Station for webcam recording

1. Connect a USB webcam

Connect a USB webcam to a USB port on the Turbo NAS. If the webcam is supported, it will be listed as a log showing a generic UVC camera in “Control Panel” > “System Settings” > “System Logs” on the NAS.

2. Install the QUSBCam QPKG from App Center (either Automatically or Manually)

Automatic installation: Install the QPKG from “App Center” > “Surveillance” > “QUSBCam” of the NAS.

Manual installation: Download the QUSBCam QPKG from the App Center on the QNAP website. Then you can install it by clicking the “Install Manually” button and by selecting the location of the QUSBCam QPKG to start installing.

3. Configure webcam in QUSBCam

First, open “QUSBCam”.

Video settings can be configured here.

4. Configure Surveillance Station

a. Install Surveillance Station

Please note: To ensure proper operations of Surveillance Station, we recommend rebooting the Turbo NAS after its installation is completed.

b. Configure the webcam on Surveillance Station with required settings: (Please check the detailed settings in QUSBCam, “HTTP URL” may vary by different situation.)

Please note: Before applying new settings, you can click “Test” on the right to check that the connection to your webcam is successful.

After you have added the USB webcam camera to your Turbo NAS, go to the “Monitor” page. If it is your first time accessing this page in your web browser, you will have to install an ActiveX control (QMon.cab) before using Monitor or Playback functions. Please follow the on-screen instructions to complete the installation. You can use Surveillance Station in Google Chrome, Mozilla Firefox and Microsoft Internet Explorer.

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Play Video Files from Surveillance Station

Click or to enter the playback page and follow the steps below to play video files on the remote Surveillance Station.

1. Drag and drop camera(s) from the server/camera tree to the respective playback window(s) to select the channel(s) for playback.

2. Select a playback date using  You can examine each channel to discover the time range when files were recorded using each camera. Blue cells indicate regular recording files. If it is blank, it means that no files were recorded at that time.

3. Click to begin playback. You can control the speed and playback direction by dragging the buttonto left or right of the shuttle bar.

4. Specify the time to play back the recording files. You can view a preview image on the timeline bar to search for the moment you want to play.

5. Click to control all the playback windows to play back the recording files. When this function is enabled, the playback options (play, pause, stop, previous/next frame, previous/next file, speed adjustment) will be applied to all of the playback windows.

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How to Use QUSBCam2 with USB Cameras?

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Overview

QUSBCam2 transforms USB cameras (webcam)(*1) into IP cameras with ONVIF compatibility and full support for the RTSP protocol. Its live view does not require any extra plug-ins in your browser, and it is a handy surveillance tool for homes and small offices.

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Requirements

How to View a Live Stream on QUSBCam2

1.Install USB Camera
After connecting the USB camera to the NAS, the USB camera appears on the USB Device page.

2.Set as channel
After installing the USB camera, go to Channel List and click “Create Channel” to create a QUSBCam2 channel.

Set the channel name and video or audio configuration.
Note: Only MJPEG format supports the live function.

3.Check the Channel List
Go to Channel List and check if the thumbnail image of the USB camera is available. If you see the  live button, it means that the camera supports the live function.

Configure Surveillance Station for Webcam Recording

Go to “Surveillance Station” > “Camera Configuration” and then click “Add”. Select “Search camera(s) automatically” and then click “Next”.

For Search type, select “ONVIF” and then select the QUSBCam2 camera. Click “OK”.

Surveillance Station automatically completes the camera information except for the user name and password. Use the same login credentials for the NAS that you are using.

Click  to launch the QVR client to see the live video and recording.

Additional Information

QNAP does not guarantee full compatibility with all USB cameras. For details on compatible USB cameras (webcam), refer to the following lists for UVC (USB Video Class):

Logitech UVC Webcam List
http://support.logitech.com/en_us/article/6471

Linux UVC Webcam List
http://www.ideasonboard.org/uvc/

The NVR features embedded 16x 802.3 at/af PoE ports to provide users easy and convenient IP camera installation, and also supports remote and mobile access via VIVOCloud and iViewer apps for both iOS and Android devices. The VIVOCloud app provides instant push notification and direct video playback functions when triggered by an alarm notification and provides users a flexible and intelligent NVR for seamless use in small to medium sized video surveillance applications.

Highlight Feature

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New Web UI Available for Plug-in Free Browser

Actively adopting current trends and simultaneously protecting your cybersecurity, VIVOTEK’s new web UI supports Chrome browsers without the need for web plugins. It lets users login and operate with ease, and solves issues related to system administrator authority, safety risks, browser, and OS updates. Furthermore, it now supports H.265 technology meaning that users can attain higher and more efficient image compression rates than previous H.264 systems while maintaining high image quality.

More

Smart VCA Event Search

The NVR supports alarm management and event search of VIVOTEK’s deep-learning video analytics technology, Smart VCA. The user can search by single or multiple event types, playback triggered events and then export these search results to video clips.

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PoE Management

Allow users to quickly troubleshoot problems and monitor power use for better operation. When overloaded, some PoE ports will auto power-off until system power is falls below the threshold for system protection.

Integration with Genetec Security Center

VIVOTEK NVR’s are not only fully integrated with our own VMS software – VAST 2, now they are also able to connect with Genetec Security Center via ONVIF, offering various functions including NVR search & add, video/audio display, video streaming configuration, edge playback, and NVR firmware upgrades. With the connection to Genetec Security Center, reliable video surveillance solutions can be delivered to address small, medium, and large surveillance implementations.

Customer Support

Customer support allows VIVOTEK technical support to rapidly debug your NVR, users only need to export logs by pressing one key and providing the logs to the technical support team to get customer support.
In addition, you can get an access ID while connected to the internet. By keeping the remote access button on and providing the access ID to the technical support team, we can remote access your NVR to analyze the cause of errors and then debug it.

Better Video Quality with Lower Bandwidth

With H.265 standard and VIVOTEK’s Smart Stream technology, VIVOTEK NVR is not only able to provide the high quality video, also save the usage of network bandwidth and recording capacity more than regular H.264 standard.

4K IP Camera Video Input and 4K Local Video Output

Supporting 4K IP camera video input and 4K local video output, VIVOTEK’s NVR can provide users extra high definition video resolution ensuring they will never miss a single detail in both video monitoring and recording.

VIVOCloud App & Portal for 24/7 Viewing

The free VIVOCloud app makes surveillance lightweight and portable, ensuring efficient operation. The latest P2P technology makes remote access even more convenient, by simply scanning the QR-code and installing the app, users can view live streams and play recorded clips with the intuitive interface anytime, anywhere. Armed with the Push Notification function, users will directly get an alert message on their Android/iOS mobile device and directly playback the video to check for any suspicious activity.

Vivotek NVR Linux based user guide

Read Also : Vivotek firmware DVR NVR IPC Software download

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What information of the ND/NV-Series NVR should I provide to contact technical support for help?

Please provide the following information while contacting technical support for help:

We might need the following information, but they are not compulsory:

[Linux-based NVRs] How to upgrade the ND-series NVR?

Enhancing the functionality and security of your ND/NV-Series NVR is crucial, and firmware upgrades play a pivotal role in this process. Please follow the steps below to upgrade the ND/NV-Series NVR:

Before starting the upgrade, it’s recommended to back up your current settings and data to prevent any potential loss.

Step 1. Search for your NVR model on the VIVOTEK official website: https://www.vivotek.com/.

Step 2. Click on the webpage of your specific NVR model.

Step 3. Select ‘Downloads’ to find and download the latest firmware version (for example, ND9425P, as shown in the picture).

Step 4. After downloading, unzip the file to find a .img file.

Step 5. To update the firmware, access the NVR and import the .img file via Settings > System > Maintenance > Update Firmware.

There are two ways to access the NVR: via a Web console or a Local console. Please choose the appropriate method for accessing your NVR.

Web console

Navigate to Settings > System > Maintenance > Update Firmware and follow the previously mentioned steps.

Local console

Firstly, place the .img file on a USB drive and insert it into the NVR.

Then, access the system settings by clicking on the gear icon in the local view.

Once in the ‘Settings’ interface, go to System > Maintenance > Update firmware and proceed as described earlier.  

How to export debug logs and enable remote access function from ND-Series NVR(Linux-based)?

Starts from firmware version v4.1 of ND/NV-Series NVR, VIVOTEK add remote access function on the customer support page.

Please follow the step below to export debug logs and enable remote access* function to get access ID:

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

Note 1:
1.Remember to provide MAC address of ND-Series NVR at the same time when providing the access ID.
2. Remote access has 14 days validity.

Note 2:
* Important Notice *
The ND9213P, ND9323P and ND9425P NVR remote access service for customer support will be temporarily stopped starting from Feb. 7th, 2022 until the middle of April, 2022 due to service maintenance and firmware tunning. After the proper changes have been done in the cloud platform and the firmware, VIVOTEK will release an statement informing the new NVR firmware v4.1 release and will resume the remote services for those specific models.
For ND9441. ND9541, ND9441P, ND9541P, ND9322P, ND9424P, ND9322P-v2 and ND9424P-v2, remote cloud service will NOT be supported. 

Web console.

• Go to setting>System>Customer support page
(A). Export debug logs.
(B). Enable remote access.(OFF->ON)
(C). Cope Access ID.

Local console.

• Go to setting>System>Customer support page
(A). Export debug logs.
(B). Enable remote access.(OFF->ON)
(C). Cope Access ID.

How to export the backup/configuration file of the ND/NV-Series NVR(Linux-based)?

The NVR backup file contains the device configuration files, usually this file is exported as a security measure in case the device needs to be reset to defaults and then be restored with a predetermined configuration or previous configuration. This file can also be used by VIVOTEK Technical Support in case they require to reproduce an issue (using the same configuration parameters). In order to export the backup file of the ND/NV-Series NVR please follow the next guide:

Chose your interface:
There are two ways to access the NVR, please choose which one you access to NVR. 

Note: If you are planning to provide the configuration file to Technical Support for analysis/troubleshooting please remember to provide the password of the admin account as well.
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Web console:

Step 1. Using a browser, access the NVR using the username and password.

Step 2. Click on the gear icon to access the NVR configuration page.

Step 3. Click on the “System” tab and select “Maintenance”.

Step 4. In the “Maintenance” interface click on the “Backup” button to export the backup/configuration file of the NVR. 

Step 5.When the download promp appears, click on “Save” to save the backup file to the computer.

Step 6.Be sure that the file was correctly stored.

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Local console:

Step 1. Prepare and insert the USB into the NVR USB port. You can use either the back panel USB and frontal panel USB ports (if any) to extract the files. 

Step 2. In the Live View interface, click on the gear icon to access the device configuration page. 

Step 3. Go to the system tab, select the maintenance section and click on the “Backup” button to copy the configuration file in the USB. 

How to know the MAC address, model name, firmware version and device pack version of the ND/NV-Series NVR(Linux-based)?

Please follow the steps below to check the MAC address, model name, firmware version, and device pack version of the ND/NV-Series NVR:

There are two ways to access the NVR, please choose which one you access to NVR. 

Web console.

Local console.

Web console.

1.MAC Address:
Please open the Shepherd on your PC to find the MAC address of NVR.
(Refer to How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?)

2.Model name, Firmware version and Device pack version:
Go to setting>Information>Information

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Local console.

1.MAC Address:
Please find the MAC label on the top of cover or bottom cover of ND/NV-Series NVR.
If there are 2 MACs on the MAC label, please provide us 2 MACs.

2.Model name, Firmware version and Device pack version:
Go to setting>Information>Information

How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?

Question

How to get camera list with camera model name, firmware version and MAC addresses via Shepherd?

Answer

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Looking for the best NVR? This guide will help you find the right one for you, help you through the jargon, and get your recorder at the best price.

NVR is short for Network Video Recorder, a device which acts as a hub for an IP-based security camera system. It is a storage and review point for your CCTV which means you don’t need to sign up to remote service to store your video.

That means, of course, it’ll need cameras, typically connected by power-over-ethernet (PoE) cables (see our guide to the best PoE cameras), and a storage medium like a hard drive.

Retailers often package the same NVR in several different bundles, mixing up the types and numbers of cameras and hard drives, or simply leaving this all to you. There are real bargains to be had with some of these all-in-one kits, and the only real downside is some spectacularly confusing product names.

An NVR, incidentally, is not quite the same thing as a DVR (or Digital Video Recorder), which appeared in the late 90s. They look similar and store video too, but a DVR is built to accept and digitally compress analogue or digital video via coax sockets; an NVR expects a digital input.

The advantage of an NVR-based security system is that, because the video is being compressed by the cameras, local processing power is available for AI functions like detecting movement. This, in turn, means you don’t need to dig into your wallet for a subscription service; both storage and AI analysis are provided by a device you own rather than a service you lease. 

Given that subscription services usually only store the clips their AI identifies as significant, having your own NVR may give you the power to review every moment yourself rather than being dependent on an algorithm to parse the events your camera sees. All the advantages of networking like remote access and – of course – the ability to work with all IP cameras, wired or wireless, remain.

We look at some of the key features in detail at the end, but something else to remember if you’re in the USA is the China trade war; major security player HikVision have already fallen victim to US internal bans on new products and may end up on the Specially Designated Nationals (SDN) list. 

Key features to look out for are remote access, PoE (Power over Ethernet), which can simplify wiring, hard drive capacity (indeed if any drives are included at all), the resolution limit, the number of channels or cameras it can handle, and if there are any means of backup. Remember that a 4K camera uses more data throughput than a 1080P one, so an NVR can handle fewer of them – this is where the compression method (e.g. H.264 or H.265) can make a big difference.

Best NVR in 2023

Why you can trust Digital Camera World  Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out how we test.

(Image credit: Adam Juniper/Digital Camera World)

1: EufyCam HomeBase 3

The EufyCam HomeBase 3 and various bundles bring the glossy consumer experience of IP cameras like those from Google or Nest – including AI-like face detection – but don’t leave you paying every month. This device also has a home-friendly design so you can leave it on a countertop (good if you have limited space near your router).

Some security pros might not appreciate the non-traditional approach with only clips recorded when the cameras detect motion. The flip side is that the NVR is a more accessible experience. Even without adding a hard drive the 16GB included will likely capture a couple of months of ‘events’ (clips by triggered movement) from your cameras; add a drive and that can go up to a lifetime. It also means the cameras can be installed wirelessly, with battery power, meaning getting up and running is virtually painless. We especially liked the S330 eufyCam 3 bundle with solar-powered 4K cameras featuring floodlights and night vision

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(Image credit: Amcrest)

2: Amcrest 5 Series NV5232E-16P

Best DVR for multi-brand compatibility

While not everyone will need the 320Mbps throughput, if you’re looking for a powerful NVR which affords some flexibility when it comes to choosing your cameras (and don’t mind paying for that) then the Amcrest 5 Series seems to have that in the bag. Eight of the sixteen Ethernet sockets are PoE, likely enough for most customers though it seems a shame they weren’t all enabled.

We certainly can’t complain about the level of effort which seems to have gone into usability in what is not always the most user-friendly product category; a great example is the QR codes to bring up quick remote viewing via the Amcrest View app.

The device is certainly not the cheapest on this list, given the list price doesn’t’ include a hard drive and you’ll need at least one – likely two unless you opt for the motion detection mode. It does, however, offer some of the features of subscription services via the app and web features, as well as the advantages of a hardwired device; not to be sniffed at.

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3: Swann AllSecure650

Best NVR for uninterrupted security

Swann has always built innovative systems, and this is no exception. Adopting an elegant upright design, the NVR PowerHub is the basis of several new Swann packs including the AllSecure650. We like this system not only because of the elegant design, but because it offers so many options in a small package. It also, brilliantly, turns the main annoyance of battery camera systems to its advantage; an extra battery is included (total of 3 for a 2 camera bundle).

The extra battery lives in the hub, where it not only charges but offers backup power backup in case of an outage. When you need to swap a camera battery you have a spare, ready to go, so you can swap it with one – rather than two – trips up the ladder to the camera.

It does not, however, ditch all the functionality of a traditional NVR as it attempts to blend into the home or small business. While you can control nearly everything via the app, as well as enjoy remote access, there is also a mouse socket and HDMI port for use with a monitor. The supplied 1TB storage will also manage 2 years of clips by Swann’s reckoning, after which you can opt for Dropbox or USB transfer. 

Best NVR camera systems 2023

Read More : Best Night Vision Security Cameras

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(Image credit: Synology)

4. Synology Deep Learning DVA1622

Best AI NVR for homes and small businesses

Synology offer multi-drive RAID storage systems – many which can take on a little monitoring on the side – and devices like this built with it front and center. There is the power to drive AI on up to 16 streams of video including separating people from animals, intrusion detection and even license place recognition. Businesses can even use the AI system to detect whether face mask rules are being complied with. This AI also helps distinguish threats in poor lighting thanks to the GPU power. Recording can be backed up across drives or both can form a single volume

As well as HDMI connection for a monitor, the device can be reached remotely via iOS and Android apps and on virtually any computer via a browser interface. The USB 3.2 ports (front and back) offer keyboard and mouse connection.

This is a great choice for smaller installs, but bigger businesses might need something like the 4-drive FVA3221.

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(Image credit: Reolink)

5: Reolink RLK8-800

Best DVR for reviewing video history

Despite having only one SATA bay, the Reolink system makes a lot of room for storage by adding an eSATA socket at the back. The system is also typically bundled with its preferred Reolink 4K cameras which provide stand-out sharp footage which is easy to review thanks to the fresh modern interface. Reolink also offer a great variety of cameras and a doorbell.

Built-in operating systems can be a tad clunky, but connect the supplied mouse to the NVR and the Reolink interface, whether on 4K TV or VGA screen, is a bit clearer. The 24/7 recording is accompanied by a timeline which highlights events (people or vehicles) and can be filtered as you browse. While it doesn’t sound a lot, in practice most CCTV reviewing is for these things.

When connected to your local network via the LAN socket, assuming an internet connection, the system can use the same alert tech to send specific activity alerts to your devices.

(Image credit: Annke)

6: Annke 4K 8CH PoE NVR

Best NVR for affordable plug-and-play

Clearly built for practicality, the Annke H800 makes connecting a USB drive easy without re-positioning by adding an extra USB socket at the front as well as the rear one for the mouse.

The in-built OS isn’t beautiful, but actually very smart; you can choose to disable motion detection by zone on each camera view and, even as you refine the detection, you see a handy live view of where the algorithm is spotting action. Other handy features include quotas for individual cameras to prioritize some recordings drive vapacity.

The system includes event-driven or “Smart” timeline review of recorded video, the latter allowing you to search video for movement within areas you specify – a handy tool for finding if someone went into a specific corner of the shot after the fact.

Phone integration for Android or iOS also brings notifications though only one user account can be connected.

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(Image credit: Swann)

7: Swann SRNVR-88580H

Best DVR for AI features

What shines out with the Swann system is the more advanced facial recognition tools which put person/vehicle recognition in the shade. Yes, generalized person or vehicle alerts are still very useful, but Swann allows the known faces can be named. That makes specific alerts possible if, say, one of the kids gets near the treats. That is the kind of benefit consumer smart cameras offer, built on with integrations with Alexa and Google Assistant, but without the cost of a subscription.

A third USB socket covers mouse, backup drive and downloading to a USB stick
without needing to unplug anything – usability plus. 

On the down-side, pet detection does require a cloud subscription (perhaps that just feels a worrying threshold to cross). In reality the fact Swann offer a cloud option – and secure backup using it – will be a handy option for some, even if it does bring with it a monthly fee. Swann’s Enforcer Kit system also has a number of 4K CCTV cameras with red and blue flashing LEDs and sirens built in which can be acquired in a bundle with the NVR for an effective deterrent system. 

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(Image credit: Lorex)

8: Lorex D861A82B 4K DVR

Best NVR for smart home integrations

This elegant-looking NVR actually has the same sockets as most other 4K 8-channel systems from the back, but is chic enough to sit comfortably under a living room TV. There the central panic button, which triggers all lights & sirens built into connected cameras, could end a home invasion.

The main Lorex NVR software also allows you to set up effective deterrence rules using person and vehicle detection and features area search for easier review.

There is a similar level of design polish in the remote access app save for one thing; if you do connect wireless and wired cameras you’ll need to tidy up the alerts yourself to avoid duplicates. 

We also appreciated that the Apple TV wasn’t forgotten; and smart home fans will love the ability to add sensors (like gate or door opening) as well as cameras via a Lorex Sensor Hub.

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(Image credit: Synology )

9. Synology DS923+

A RAID system with security-friendly extras

As well as dedicated NVRs, Synology are synonymous (sorry!) with all sizes of data storage devices. While many entrust their data – especially with limited amounts of it – to the cloud, there are many reasons to have a physical backup system. Hot-swappable drives mean every piece of information can be backed up within the device, and a network connection means it is available via your home network, or remotely.

Since the machine is essentially a small computer, it can run apps on its own OS, from Mail Server to (more relevant here) Synology Surveillance Station. This lets you use some of your overall drive space to store video from your connected security cameras.

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(Image credit: CanaKit)

10. CanaKit Raspberry Pi 4

For those who want to make security a hobby experience

Make no mistake, this is not the same approach as the other products on this list. This isn’t a ready-made box with all the necessary PoE sockets to connect a series of cameras to but, since an NVR is essentially just a computer in different clothes, it shouldn’t come as a surprise that the enthusiast community is continuously refining software to power NVRs.

If you feel motivated to build your own, why not start with a Raspberry Pi 4? Unless you’re only using USB cameras, you’ll also need a PoE Ethernet Switch (like the BV-Tech) and certainly some kind of storage (it’s unlikely the microSD card slot in the Pi will cut it for long, but many folk already have a spare external hard drive lying around). From there it’s simply a matter of choosing an OS and a piece of software; Shinobi is available for free and supports ARM architecture, as does ZoneMinder, so there are two good starting points. 

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(Image credit: Amcrest)

11. Amcrest 4K NV4216E-AI

Best NVR for big multi-camera set-ups

If you need a more powerful NVR – with greater camera capacity – than the NV4108E above, then Amcrest have you covered; the 4216E-AI supports up to two 8GB drives inside and has 16 PoE ports for cameras on the back, all capable of 4K resolution. The system is happy with H.265 and H.264 and has a high-speed throughput of 200Mbps, dropping to 80Mbps when the on-board AI functions are active. This sacrifice buys you human and vehicle detection (and search in recordings), offering functionality to compete with the subscription services from Google Nest and Amazon Ring among others. Amcrest’s App is similar in scope. The machine even has microphone sockets for two-way-talk from the NVR.

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(Image credit: xmartO)

12. xmartO WNQ28

Wi-Fi NVR which can keep your CCTV separate from home network

If you’d like to install a CCTV system with some of the advantages of your own NVR, but aren’t interested in undertaking the cabling, then the WNQ28 seems a rational choice. It eschews the PoE network switching components in favor of two antenna to create its own wi-fi network which you can connect cameras and viewing devices to. xmartO also include their “G3 Auto WiFi Relay” feature which can use cameras to extend the network.

With or without this, the advantage of this device is that it keeps CCTV cameras on a different frequency from your home’s potentially already heavily taxed wi-fi (an issue many of us are starting to notice as high-speed broadband becomes more common). On the down-side it offers a fairly generic Linux-based OS and doesn’t have high bandwidth, while it definitely prefers xmartO cameras. Nevertheless it definitely helps keep things separate when building your network, so we can see some DIY fans strongly preferring this.

How to choose an NVR system

Selecting an NVR forces you to think about the very heart of your security system, and the choice you make will depend on whether you’re starting from scratch or you already have cameras you need to connect to. In either case, make the right choice and it’ll offer years of use even though you add and swap cameras and hard drives.

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How to add an NVR in FusionPro

Users now have the ability to add NVRs to their account, as well as adding cameras to the NVR.

IMPORTANT NOTE: We recommend that the cameras are first configured individually and then added to the ClareVision app before adding them through FusionPro. This ensures that the password is reset on the camera. If attempting to add the camera in FusionPro with a 6-character password or less (which is the default) it will fail.

To add a new NVR:

1. Access the desired FusionPro account and click to add a new device.
   Desired Account > Devices tab > Add Devices > Cameras > (Select an NVR type)
   
2. Enter all the required info (IP address, username, password) and select the desired channels.
   
3. Click Create Device.

   Devices are created until an error occurs. If an error occurs, device creation will stop and it notes which channels were successfully added. If the user accidentally checked a channel that is not in use, simply uncheck the problematic channel and click Create Device.

   If the user returns to the add device screen and enters the IP of an existing NVR, the existing channels are displayed.

To add a camera to an existing NVR:

1. Follow the steps above for adding a camera.
   – or –
   Edit an existing camera on the NVR.
2. Scroll down to the NVR Cameras table.
3. Click on an unconfigured row.
   
4. Re-enter the username and password and click Save.
   You can also navigate to any NVR channel device from another NVR channel device by clicking Edit in the NVR Cameras table of a configured channel.

To delete an NVR camera:

1. Go to the Devices tab.
2. Select the checkbox for the desired camera, and then select Delete in the Select an Action drop-down.

Read Next : ClareVision Camera and NVR Firmware

ClareVision FAQ

Cameras, NVRs, and ClareVision App Frequently Asked Questions

CAMERAS

Does Clare plan to release any WiFi cameras?

Yes, they are available as of Q1 2022.  Check them out in the SnapOne store.

Are your cameras NDAA compliant?

Yes, the ClareVision product line is compliant with NDAA regulations.

Are your cameras ETL listed?

Yes, our cameras are ETL/ETL-C listed.

Are your cameras ONVIF Compliant?

Yes, ClareVision cameras are compliant with Profile S and T.

What is the difference between the Value Series, Performance series, and Color at Night?

The Value Series is intended to service accounts with basic surveillance requirements without sacrificing video quality and reliability. You will find the value series in the same high quality IP67 housings as the performance series and the video performance to be outstanding. The Performance Series adds:

• True Wide Dynamic Range (120db)
• Smart Events (Intrusion, line crossing, loitering, people gathering)
• Sony® Starvis image sensors for improved low light performance
• Higher power on-board processor which will allow new smart event processing features in the future

Color at Night cameras feature everything included in Performance Series cameras with the added benefit of a warm white LED light that can illuminate the scene and produce vivid color in night time settings. This allows for important details to be captured that are normally lost with IR night vision cameras such as vehicle colors, facial features, licence plates, etc.

Do all cameras come with SD Cards?

No. The 2MP and 4MP Value Series and 4MP Performance series come with pre-installed SD cards. The 8MP and varifocal Performance Series cameras do not come with SD cards. SD Cards are available for purchase should you need to add or upgrade capacity.

What can I store on the SD Card?

The SD card is intended for event storage, but you can configure normal (full time) record as well. You can only record ONE event type to record on the SD card: basic motion, smart events, OR normal record. NVR’s do not have this restriction.

What is the lapse time for the SD Card, and will it loop back?

The SD card in the 2MP is 16GB and 32GB in the 4MP cameras (both Performance and Value). For the 4MP cameras, if the defaults in the camera are left unchanged, you will be able to record approximately 18 hours of fulltime video or just over 1,000 on minute events. If the compression is changed to H.265, you will be able to store about 36 hours of fulltime video or 2,000 one-minute events. The 2mp will last slightly longer.  The default setting for the cameras is loop-back enabled, meaning the camera will overwrite the oldest stored video once it runs out of storage space (FIFO).

Can I use the SD card as a ‘backup’ to the NVR by storing events locally and fulltime record and events on the NVR?

Yes. Camera recording can be set up independent from NVR recording.

What wall brackets and junction boxes are compatible with ClareVision cameras?

You can see a complete list of all ClareVision wall brackets and junction boxes, as well as cameras they are compatible with HERE.

Why is my camera recording full time when it’s configured for motion only?

All 4M V100 cameras (part number CLR-V100-4X36X) record full time and tag the motion events in the time line when motion occurs.

What are some of the important default settings I should know?

ClareVision have been configured for best out-of-box settings and experience. The default settings should be ‘ready to go’ for 90% of applications reducing training and field installation errors. The important settings are as follows:

• FPS: 15
• Compression: H.264
• IR: automatic
• WDR (when available): off
• Time: NTP time server on, refresh every 10 min, Eastern Time Zone, DST on
• Motion Record: enabled, 7 days, 24 hours a day
• Motion Events: enabled, 7 days, 24 hours a day
• Smart Events: disabled

Do any of the ClareVision cameras include built in microphones or I/O connections?

Yes, please refer to the following article for a complete list. CLICK HERE.

What is the password process and what if I lose it?

The default password is the first six characters of the UUID. The first time you log into the camera from the web console you will be prompted to change the password. You will be prompted with setting up security questions and offered to download an encryption key for password recovery. Either those questions or the encryption key can be used to reset the password. If you do not take these steps and store this information, the only way to recover the camera is a physical factory restore. (See manual). When that is done, the camera will restore to factory default settings allowing you to enter the first fix digits of the UUID as the password.

I use Hikvision, is there an ‘activation key’?

There is no ‘activation key’ for the ClareVision cameras.

What is the difference between the calendar in the storage settings menu and the calendar in the events menu?

The events menu is essentially an ‘arming’ feature. In order to propagate events to the mobile app, linked services (e.g., relays, FTP, email), or to record you need to arm an event type. The configuration of the event along with the event calendar control the CONFIGURATION of the event (e.g., H/M/L sensitivity, motion area) and the time of day / day of week the camera will trigger on an event. The event ‘arming’ controls when and how an event happens, and no other system or service will receive those events without this feature set up. The record calendar simply controls when events (or normal video) will be recorded provided they are armed at that time.

What do you recommend I do for setup with the two calendars?

The flexibility of these calendars is virtually endless, but in a majority of use cases we recommend the following:

• Set the record calendar to 7×24 record for the event type you wish to record.
• Use the event calendar to control when an event will be triggered which will in turn control when it is recorded.

How does all this relate to the mobile app and the user experience?

The event ‘arming’ controls the propagation of the event to the mobile app via push notifications. This is INDEPENDENT from whether the event is recorded. The recording under storage management controls what ends up on the SD Card which is where the mobile app goes for the event history. We cannot stress this enough: keep the storage settings calendar set to 7×24 and use the event calendar to control when a motion event (example) is triggered (push notification) and stored to the SD card (event lookup in the mobile app). If you do not do that you risk having a push notification sent to the user with no recording to view when they go to the event log.

Why then are the event arming schedules and record schedules separate?

There are plenty of use cases where you may want to record on a different schedule than the arming schedule. This can be common in more complex installs where the linkage feature for event arming is used. (see manual for more information).

What are Smart Events and how do they work?

Smart Events are events that require the presence of a human to trigger. They are also specific in nature: intrusion zone, line crossing, loiter, people gather.

What is the difference between a Motion Event and a Smart Intrusion Event?

You can essentially use the Smart Intrusion event to reduce false triggers if the primary interest is detecting the presence of a person. Motion events use a typical grid pattern and sensitivity settings to control which areas of the field of view are analyzed for motion and at what sensitivity. A car, dog, or any real motion in the included field of view will trigger an event. A smart intrusion event is set up by drawing a box around the area of interest, setting the sensitivity and detection type. Once configured, a human will have to enter the intrusion zone for the event to trigger.

How do I power the cameras?

Nearly all ClareVision cameras (excluding CLR-V100-4B36WF-W and CLR-V100-4T36WF-W) are PoE AF and do not require PoE+ (PoE AT). You can also power the cameras with a 12V DC 1amp power supply (not included).

Do the cameras support remote access?

The cameras support remote access via the mobile app via Clare’s free P2P service. Additionally, you may use Dynamic DNS or configure the local router to enable remote web access.

How do I predict the storage and bandwidth required for an installation?

You may use the Clare bandwidth and storage calculator located HERE to calculate your bandwidth and storage requirements for a project.

How do the cameras receive firmware updates?

All Clare cameras can be updated via the ClareVision OTA server using the mobile app. This is the easiest way to update the cameras. Update notices happen two different ways:

• Upon adding the camera to the app, the app will check the OTA server for a firmware update and, if available, require the user to download the update.
• Once added, if the camera is eligible for an update an icon will appear in the live view indicating there is an available update. Updates are in the device configuration dropdown under “Device Information”.

Which browsers does Clare support?

Currently, ClareVision cameras and NVRs support Google Chrome and Edge browsers.

Is there a Control4 driver for ClareVision cameras?

Yes. The Control4 driver supports live view and events including motion events and smart events. SDDP is not currently supported but will be released along with OVRC support before the end of 2021.

Is there a ClareOne driver for ClareVision cameras?

Yes. The ClareVision driver supports live view on the mobile app and ClareOne panel as well as motion and smart event propagation for automation rules and notifications.

Are the ClareVision cameras/NVRs OVRC enabled?

Currently, only ClareVision NVRs support OvrC. OvrC Support for cameras will be coming at a later date.

Do I need to do port forwarding?

No. ClareVision cameras and NVRs do not require any port forwarding.

NETWORK VIDEO RECORDERS (NVRS)

Are your NVR’s NDAA compliant?

Yes, ClareVision products are in full compliance with the NDAA regulations.

Which browsers does Clare support?

ClareVision NVR’s currently support Google Chrome and Edge browsers.

Can I record normal video (full time), smart events and motion events on independent schedules?

Yes. Recording schedules are controlled under storage management.

How much storage is on an NVR?

The 4-Channel has 1TB, the 8-Channel has 2TB and the 16-channel (upcoming) has 4TB of HDD storage on-board. The 4-channel and 8-channel support one HDD up to 8TB’s. The 16-channel supports up to 2 HDD or 16TB’s of total capacity

Do your NVR’s support outboard storage?

Yes. They support USB drives and NAS drives.

I see you list your NVR’s as 4, 8 and 16 channel but the camera support figures are higher, please explain?

The model ID for the NVR (e.g., 4-channel) is the number of PoE ports on-board. The channel support listed in the data sheet is the actual number of cameras the NVR will support. The four channel will support 9 cameras, the 8 channel will support 16 cameras and the 16 channel will support 25 cameras.

Keep in mind the cameras supported number is a license number and is not an absolute support figure. The incoming and outgoing bandwidth of the NVR will dictate the number of cameras the NVR can support in a real application. The bandwidth calculations are impacted by VBR settings, compression settings, framerate settings, motion in the field of view among other factors.

Does your NVR support 4K?

Yes. The NVR output is 4K. If the camera is not a 4K camera, the NVR will up-sample the video to 4K as it passes video to the HDMI port. The NVR will record up to 4k (8MP) camera streams.

Do your NVR’s have sensor inputs and relay outputs?

Yes. There are 16 sensor inputs and 4 relay outputs on the 16 channel NVR.

Does the NVR expose the camera settings for easy setup?

Yes, the NVR provides access to nearly all camera settings via the NVR web UI.

Is there a Control4 driver for the NVR?

Yes, the Control4 driver supports live view. If you would like events from a camera on the NVR, connect the camera to the NVR on the general LAN and not the PoE ports. When that is done, the camera driver can be used to directly access the cameras.

Is there a ClareOne Driver for the NVR?

Yes, the ClareOne driver supports live view. If you would like events from a camera on the NVR, connect the camera to the NVR on the general LAN and not the PoE ports. When that is done, the camera driver can be used to directly access the cameras.

Are the ClareVision NVR’s OVRC enabled?

Yes. ClareVision NVRs feature native OvrC Support.

Do the ClareVision NVR’s work with legacy ClareVision Plus cameras?

Yes. We have tested all ClareVision Plus cameras on the ClareVision NVR’s. They will add as ‘ONFIV’ cameras.

Do the ClareVision NVR’s work with Luma cameras?

Yes. We have tested products from each Luma category on the ClareVision NVR’s. They will add as ‘ONVIF’ cameras.

When a ClareVision Plus camera or Luma camera are connected to a ClareVision NVR, which app do I use?

Connecting a ClareVision Plus camera, Luma camera (or ONVIF camera) to a ClareVision NVR enables the ClareVision app to gain access to the cameras for purposes of live view and event playback. The live view NVR integration to ClareOne and Control4 will also function. In effect, the ClareVision NVR ‘adapts’ a ClareVision Plus or third party ONVIF camera to the ClareVision cloud. You can use this technique to take over camera systems that are ONVIF compliant and bring them to the Clare Cloud!

Can I add or change a ClareVision NVR hard disk drive?

Yes, the four, eight and sixteen channel NVR’s have 1TB, 2TB and 4TB hard disk drives pre-installed. The four and eight channel NVR’s can support one hard disk drive up to 8TB. The sixteen channel NVR has four drive bays total and ships with 1 4TB HDD pre-installed. The sixteen channel NVR can be equipped with up to four 8TB internal hard disk drives, or 32TB’s total storage. Additionally, the sixteen channel NVR has an external SATA port for connection to external hard disk arrays. The warranty is not voided when you change or upgrade hard disk drives.

What manufacturer and model hard drives are recommended?

Clare installs and recommends Toshiba DT series hard disk drives designed for surveillance applications.

CLAREVISION APP

Which operating systems is the app available on?

The ClareVision App is available on the Google Play store for Android and Apple App store for iOS.

Does the mobile app support NVR’s and cameras?

Yes. There is a different view for NVR’s (grid view) than cameras. The features and actions are nearly identical other than the device presentation.

How do I add cameras to the mobile app?

Adding cameras is extremely simple in ClareVision. Tap the “+” sign on the home page, tap ‘device is on the network’ if you are on the same network as the camera (e.g., home LAN), the app will scan the local network for all unattached cameras and NVR’s and produce a list of cameras for inclusion. Select the camera you would like to add and enter the password. You can now access the camera for live view and view all stored events on the camera or NVR.

How do I configure the mobile app or cameras for remote viewing?

No configuration required. Once you add the device to the mobile app, the Camera is enabled in the ClareVision cloud automatically.

Can I add a camera remotely?

Yes.  Tap the “+” button on the home screen and either scan the UUID or enter it by hand, enter the password and done.

I have noticed there are very few configuration options for camera events in the mobile app. Why is that?

That was intentional. Most pro-style apps do not provide configuration features in the end user mobile app. We did not want the user to inadvertently alter the configuration you enabled thereby causing a service visit. We will gradually enable end user configuration when that feature (e.g., motion) can be completely displayed to the end user and you can remotely view the changes and correct them in the event a user configured something incorrectly.

Which events are supported by the mobile app at launch?

Motion events are supported at launch. Smart events are not. We expect to release smart events support before the end of Q2 2021.

Can I search for a recording or event by date/time?

Yes, tap ‘Filter’ in the event log to filter by event type and/or date/time.

I see you still have ClareHome/ClareOne and now ClareVision. What do I need to do to enable the best consumer experience?

While there are several ways to configure a ClareOne/ClareVision system, we recommend the following sequence as a guide to best practices:

During the setup of the ClareOne panel via FusionPro, go to the “Add Devices” tab and select Cameras. When in that screen FusionPro/ClareOne will scan the local network for ClareVision Cameras and produce a list of devices you may add. In that screen, each camera discovered on the network includes a configuration web console link. Use that link to connect to the ClareVision Camera(s) or NVR web interface.

Use the web console for the cameras or NVR to set the password and configure the camera/NVR including event arming and recording schedules

Once complete, enter the new device username (default admin) and the new;y changed password in FusionPro to enable the camera(s) and NVR in ClareOne.

Once the cameras are installed, have the user download the ClarOne/ClareHome app and the ClareVision app. Once the user has signed into the ClarHome app and added the desired cameras to the ClareVision app the two apps will deep link.

A deep link action happens when a user taps the ClareHome camera icon on the favorites page. Doing so will automatically take the user to the ClareVision app to that camera’s live feed. Tapping the back arrow in Android or the app name in the upper left corner of an iOS device will return the user to ClareHome/ClareOne.

Why did you release ClareVision on a second app?

After a great deal of deliberation, we determined that the stand-alone use cases for the camera line did not need the burden of the entire ClareHome application, and that through deep linking we could create a near ‘single app’ experience for the user when both systems are present.

Where else is deep linking used?

Everywhere. Any app you use where you touch an icon or hyperlink uses deep linking to take you to the destination app/web site. The most well-known example of deep linking is Facebook and Facebook Messenger. The messaging app is an independent app from the base Facebook app and uses deep linking to provide a seamless user experience.

Will there be a single account in the future for users with ClareOne and ClareVision?

Yes. We are working hard to provide a single-sign-on experience for the Clare Ecosystem.

Is there a monthly fee for ClareVision services?

No. The P2P service and all cloud services are free of charge. We encourage dealers to charge for this service as part of your recurring monthly fee however making 100% of your service fee drop to your bottom line!

ClareVision Cameras Quick Start Guide

Introduction

The ClareVision camera line includes Value, Performance, and Varifocal series cameras which are available in bullet, dome, and turret forms. This guide covers the setup process for using these cameras standalone with only the ClareVision App and how to add them to work with the ClareOne Panel and ClareHome App.

FAQ’s, Best Practices, and How-To’s:

How do I configure ClareVision WiFi Cameras?

How can I fix streaming issues when viewing a camera feed in the ClareVision App?

What video encoding does the ClareOne Panel or Control4 system support?

How do I configure Smart Events like humanoid detection?

How do I set up Cloud Storage for ClareVision cameras?

Understanding Recording Schedules vs. Arming Schedules on ClareVision Cameras

Part 1 of 3: ClareVision Camera Setup:

1.  Download the IP Search Tool to your computer and launch the program.

2. Ensure your computer is connected to the same network as the cameras to discover all the cameras available on the network.

3. Copy the IP Address of the camera you would like to start configuring and paste it into your web browser to open the camera console. (We highly recommend you use Internet Explorer for optimal performance).

4.  Enter default camera username and password.

 5.  You will be prompted to change the default password. Please have the primary user change the password and write it down on the back of the Installation Manual that came with the camera. Leave this manual with the primary user for future technical servicing.

6.  Have the user select and input their security questions for password recovery. We also recommend that the password reset key be downloaded and emailed to the primary user for safe keeping in the event that the password and security reset answers are lost.

 

5.  FusionPro will search the network for compatible cameras and display a list of all available cameras found.

KBVISION XVR Firmware

Read Next : How to Upgrade Standard Firmware for XVR NVR

1. Firmware for D6 – SD6

1. KX-A7104SD6, KX-A7108SD6, KX-7104SD6, KX-7108SD6, KX-7114SD6, KX-7118SD6, KX-7104D6, KX-7104TD6, KX-7108D6, KX-7108TD6, KX-8104D6

• Firmware supports “invalid camera format” for D6 series (need to upgrade main fw file + logo):

2. Firmware for H1

1. KX-7104H1, KX-7104TH1

2. KX-7108H1, KX-7108TH1, KX-8104H1, KX-8104TH1, KX-D8104H1, KX-D8104TH1

3. KX-7116H1, KX-C7116H1, KX-7216H1, KX-C7216H1, KX-8108H1, KX-8108TH1, KX-D8108H1, KX-D8108TH1, KX-2K8104H1, KX-D2K8104H1, KX-4K8104H1, KX1D4K8104H

4. KX-7232H1, KX-C7232H1, KX-8116H1, KX-8216H1, KX-8416H1, KX-D8116H1, KX-D8216H1, KX-D8416H1, KX-2K8108H1, KX-D2K8108H1, KX-4K8108H1, KX-D4K8108H1

5. KX-8232H1, KX-D8232H1, KX-8832H1, KX-D8832H1, KX-8432H1, KX-D8432H1, KX-2K8116H1, KX-D2K8116H1

3. Firmware for H2

1. KX-DAi8104H2, KX-DAi8104TH2

2. KX-DAi8108H2, KX-DAi8108TH2, KX-DAi2K8104H2

3. KX-DAi8116H2, KX-DAi2K8108H2

4. KX-DAi8232H2, KX-DAi8432H2

4. Firmware for H3

1. KX-DAi8104TH3, KX-DAi8104H3

2. KX-DAi8108TH3, KX-DAi8108H3, KX-CAi7116H1

3. KX-DAi8116H3, KX-DAi8216H3, KX-DAi8416H3

4. KX-DAi2K8108H3

5. KX-DAi2K8116H3, KX-DAi2K8216H3

6. KX-DAi8232H3

5. Firmware for -D (H.264 – 2021)

1. KX-D8232-D, KX-D4232-D

This series supports 5MP 16:9 aspect ratio CVI camera. H.264 . compression diagnostic

6. Firmware for 7xxx (Ai)

1. KX-7104Ai

2. KX-7108Ai

2. KX-CAi7108H1

Note: Upgrade the correct Firmware for the correct device model and ensure a stable internet connection during the upgrade. Upgrading the wrong Firmware can lead to device death .

XVR The Embedded Hybrid Digital Video Recorder is compatible with HDTVI,AHD and other coaxial HD specification,which can be accessed to any HDTVI,CVI,AHD,analog and network signal.It can disable numbers of analog channels and convert them to IP channels,which have both functions of DVR and NVR.

XVR

Channels	Version Info	Time	Download Url
4CH	XVR_MC6630_2830_4_BD_V5_updateV22.1.23.5	2022-10-17 20:26:06
	XVR_MC6630_2830_4_BD_4G_V5_updateV22.1.24.5	2022-10-17 20:21:08
	XF5004_16FH_BVH1B4_V1.0.1.220311_R2	2022-09-29 15:41:26
	XVR_3521D_6158_4_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:11:54
	SDI_DVR_3521D_334S_4_BD_updateV21.1.31.3	2021-09-10 09:40:45
	X2104_16TP_BVH1B4_V1.0.0.210901_R4	2021-09-08 10:18:15
	XVR_3520DV400_6158C_4_BD_2G_V5_updateV21.1.26.6	2021-07-30 17:13:31
	XVR_3520DV400_6158C_4_BD_4G_V5_updateV21.1.27.4	2021-07-30 17:10:26
	XVR_3520DV400_6158C_4_BD_V5_updateV21.1.26.1	2021-07-30 17:01:58
	XVR_MC6630_2830_4_AL_V5_updateV20.1.48.2	2021-01-06 16:33:09
	XVR_MC6630_2830_4_AL_4G_V5_updateV20.1.48.5	2021-01-06 16:28:16
	XVR_3531D_6158_4_BD_V	2020-05-21 14:10:48
	XVR_3520DV400_6158C_4_BD_4G_V	2020-05-07 10:10:24
	XVR_3520DV400_6158C_4_BD_V	2020-04-09 17:22:06
	XVR_3521D_6158_4CH_BD_V	2020-04-07 10:47:07
	XVR_3520DV400_6158C_4_BD_2G	2019-08-16 09:00:44
	XVR_3520DV200_6134C_4_v	2019-03-08 15:05:02
	XVR_3520DV400_6158_4_BD_V	2019-02-28 14:07:49
	XVR_3520DV200_6134C_4_BD_V	2019-01-30 16:31:38
	XVR_3521D_6158_SMARTKITS_4_BD_V	2019-01-09 14:09:24
	XVR_3520DV200_6134C_SMARTKITS_4_BD_V	2019-01-09 10:29:13
	XVR_HI3520DV200_4_V	2018-10-25 15:53:28
	XVR_3520DV200_4_v	2018-06-14 20:16:43
	XVR_3531D_6158_4_v	2018-06-14 20:06:20
	SDI_DVR_3521A_334S_4_v	2018-04-23 18:39:49
	XVR_3521D_6158_4_v	2018-04-23 18:35:38
	XVR_3520DV300_2826_4_v	2018-04-23 18:24:39
	XVR_3521A_2826_4_v	2018-04-23 18:04:09
	XVR_HI3521A_4_v	2017-10-26 16:05:50
8CH	XF5008_16FH_BVH1B8_V1.0.1.220317_R3	2022-09-29 15:13:00
	XVR_3521D_6158C_8_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:34:30
	XVR_3531D_6158_8_BD_V5_updateV22.1.11.2.zip	2022-04-18 14:26:48
	XVR_MC6630_2830_8_BD_V5_updateV22.1.6.6.zip	2022-04-18 14:16:19
	SDI_DVR_3531D_334S_8_BD_updateV21.1.31.3	2021-09-10 09:33:34
	X2108_16TP_BVH1B8_V1.0.1.210827_R2	2021-09-08 10:25:22
	XVR_3520DV400_6158C_8_BD_V5_updateV21.1.26.1	2021-08-02 10:12:23
	XVR_MC6630_2830_8_AL_V5_updateV20.1.48.2	2021-01-06 16:37:17
	XVR_3520DV400_6158C_8_BD_V	2020-04-30 15:39:08
	XVR_3531D_6158_8_BD_V	2020-04-20 16:07:30
	XVR_3521D_6158C_8_BD_V	2020-04-07 10:41:55
	XVR_3521D_6158_8_BD_V	2019-03-11 14:07:43
	XVR_3520DV300_6134C_8_v	2019-03-08 15:05:49
	XVR_3520DV400_6134C_8_BD_V	2019-03-01 09:10:08
	XVR_3531DCAS_6158_16_8_BD_V	2019-01-29 15:11:55
	XVR_3531DCAS_6158_8_BD_V	2019-01-19 15:00:33
	XVR_HI3531A_8_v	2018-07-03 09:31:45
	XVR_3521D_6158_8_v	2018-06-15 08:42:00
	XVR_3520DV300_8_v	2018-06-14 19:56:18
	SDI_DVR_3531A_334S_8_v	2018-04-23 19:04:14
	XVR_3531D_6158_8_v	2018-04-23 19:02:21
	XVR_3521A_2826_8_v	2018-04-23 18:55:07
	XVR_3531A_2826_8_v	2018-04-23 18:48:12
	XVR_HI3520DV300_8_v	2018-02-09 16:14:20
16CH	XF5016_16FH_BVH2B16_V1.0.1.220424_R6	2022-09-29 15:33:45
	XF5016_16FH_BVH1B16_V1.0.1.220317_R4	2022-09-29 15:22:05
	XVR_3521D_6158C_16_BD_V5_updateV22.1.14.5.zip	2022-04-18 14:52:24
	XVR_3531D_6158C_16_2_BD_V5_updateV22.1.9.4.zip	2022-04-18 14:48:27
	XVR_3531D_6158C_16_BD_V5_updateV22.1.12.1.zip	2022-04-18 14:45:29
	XVR_3531DCAS_6158_16_BD_V5_updateV22.1.12.3.zip	2022-04-18 14:41:41
	SDI_DVR_3531DCAS_334S_16_BD_updateV21.1.31.3	2021-09-10 09:38:48
	X2116_16TP_BVH2B16_V1.0.1.210827_R2	2021-09-08 10:37:23
	X2116_16TP_BVH1B16_V1.0.1.210827_R2	2021-09-08 10:30:05
	XVR_3531DCAS_6158_16_BD_V	2020-05-21 08:51:20
	XVR_3531D_6158C_16CH_2_BD_V	2020-04-20 19:19:14
	XVR_3531D_6158C_16_BD_V	2020-04-20 19:15:57
	XVR_3521D_6158C_16_BD_V	2020-04-07 10:44:06
	XVR_3531D_6158C_16_BD_X1_V	2019-09-23 16:57:22
	XVR_3521D_6134C_16_BD_V	2019-03-15 13:39:18
	XVR_3531D_6158_16_BD_V	2019-01-19 14:57:17
	XVR_3531A_2826_16_v	2018-09-17 17:15:07
	XVR_3521D_6134C_16_v	2018-07-27 11:05:18
	XVR_3521A_16_v	2018-07-16 15:38:04
	XVR_3531D_6158_16_v	2018-06-15 08:43:36
	XVR_HI3521A_16_v	2018-06-15 08:34:06
32CH	XVR_3531DCAS_6158_32_BD_V	2019-04-24 15:10:29
	XVR_3531D_6134C_32_BD_V	2019-01-30 09:46:04
	XVR_3531A_2816_32_v	2018-04-23 19:15:13
	XVR_HI3531A_32_v	2018-02-09 16:53:32

LongPlus

LongPlus is an application platform software that can be used with cloud device. Main function: 1:Remote-monitoring: View video via APP remotely, know what is going on anywhere and anytime; 2: Two way audio function: audio in and audio out; 3:Device sharing: Share the device with your family numbers, view together; 4:Cloud storage of timing video and alarm video.

[mks_dropcap style=”square” size=”52″ bg_color=”#ffffff” txt_color=”#000000″]Load More : LongPlus IP Camera User Guide[/mks_dropcap]

LongPlus

Channels	Version Info	Time	Download Url
LongPlus	LongPlus_Android_V21.1.35	2021-10-14 20:36:07

NVR

The Network Video Recoder support network video access,and it has adopted a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),embedded system technology,storage technology, network technology and intelligent technologies.It can work independently as NVR,or as a powerful security networking system.

NVR

Channels	Version Info	Time	Download Url
4CH	NVR_HI3798_4CH	2019-10-15 16:38:28
9CH	NVR_SS621Q_9CH_4POE_PNP_BD_V5_update_V22.1.26.4	2022-10-17 19:43:14
	NVR_SS621Q_9CH_BD_V5_update_V22.1.27.5	2022-10-17 19:41:44
	NVR_MC6830_9CH_4POE_PNP_BD_V5_update_V22.1.23.5	2022-10-17 19:34:38
	NVR_MC6830_9CH_BD_V5_update_V22.1.26.4	2022-10-17 19:18:54
	HI3536E_H265_9CH_BD_V5_update_V21.1.26.5.zip	2021-07-30 15:00:45
	NVR_HI3536D_H265_9CH_8POE_PNP_BD_V5_V21.1.22.6	2021-06-19 15:02:53
	NVR_HI3536D_H265_9CH_BD_V5_V21.1.23.3	2021-06-19 14:59:40
	HI3536D_H265_9CH_4POE_PNP_BD_V5_V21.1.23.3	2021-06-19 14:28:10
	NVR_MC6830_9CH_4POE_PNP_BD_V5_update_KITS_V20.1.43.5	2021-01-14 10:17:01
	NVR_MC6830_9CH_AL_V5_update_V20.1.47.3	2021-01-06 10:12:45
	NVR_HI3536D_H265_2G_8POE_BD	2020-03-03 10:06:06
	NVR_HI3536D_H265_9CH_4POE_PNP_BD	2020-02-24 09:22:24
	NVR_HI3536D_H265_2G_9CH_BD	2020-01-17 14:36:47
	NVR_HI3798_9CH	2019-10-15 16:39:12
	NVR_HI3536D_H265_36D08.216.8POE.V8.1.19.1	2018-07-27 11:18:27
	NVR_HI3536D_H265_36D04.216.4POE.V8.1.19.1	2018-07-27 11:16:51
16CH	NVR_MC6830_16CH_16POE_PNP_HP_BD_V5_update_V22.1.24.5	2022-10-17 20:09:02
	NVR_MC6830_16CH_16POE_PNP_BD_V5_update_V22.1.24.5	2022-10-17 20:03:14
	NVR_SS621Q_16CH_8POE_PNP_BD_V5_update_V22.1.27.5	2022-10-17 19:59:39
	NVR_SS621Q_16CH_BD_V5_update_V22.1.27.5	2022-10-17 19:55:35
	NVR_MC6830_16CH_8POE_PNP_BD_V5_update_V22.1.24.5	2022-10-17 19:52:50
	NVR_MC6830_16CH_BD_V5_update_V22.1.26.4	2022-10-17 19:45:58
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_update_V21.1.21.2	2021-06-28 11:36:50
	NVR_HI3536D_H265_16CH_BD_V5_V21.1.22.6	2021-06-19 16:04:04
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_update_V21.1.20.4	2021-05-29 14:11:50
	NVR_MC6830_16CH_AL_V5_update_V20.1.47.3	2021-01-06 10:18:25
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_KITS	2020-07-14 13:40:02
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_KITS	2020-07-14 10:34:15
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD_V5_KITS	2020-07-14 10:18:00
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD_V5_KITS	2020-07-14 10:08:26
	NVR_HI3536C_H265_16CH_8POE_BD	2020-03-06 09:02:22
	NVR_HI3536C_H265_16CH_4POE_PNP3_BD	2020-01-17 15:08:08
	NVR_HI3536C_H265_16CH_8POE_PNP3_BD	2020-01-17 14:55:20
	NVR_HI3536D_H.265_4G_16CH_BD	2019-12-27 15:17:16
	NVR_HI3536C_H265_16CH_BD	2019-11-07 16:34:41
	NVR_HI3798_16CH	2019-10-15 16:39:52
	NVR_HI3536C_H265_16CH_8POE_PNP2_BD	2019-09-16 13:50:50
	NVR_HI3536C_H265_36C08.8POE.PNP.V8.1.26.2	2018-07-27 11:44:56
	NVR_HI3536C_H265_36C16.V8.1.15.2	2018-07-27 11:34:20
25CH	NVR_MC6830_25CH_BD_V5_update_V22.1.25.1	2022-10-17 20:12:14
	HI3536C_H265_25CH_16POE_PNP2_BD_V5_update_V22.1.24.5	2022-07-05 20:26:15
	NVR_MC6830_25CH_16POE_PNP_BD_V5_update_V22.1.2.2.zip	2022-04-18 11:42:09
	NVR_MC6830_25CH_16POE_PNP_HP_BD_V5_update_V22.1.1.2	2022-02-15 18:00:12
	NVR_HI3536C_H265_25CH_16POE_PNP3_BD_V5_update_V21.1.21.6	2021-06-01 16:56:24
	NVR_HI3536C_H265_25CH_BD_V5_update_V21.1.21.2	2021-05-29 14:26:37
	NVR_HI3536C_H265_25CH_16POE_PNP2_BD	2020-04-20 17:06:06
	NVR_HI3536C_H265_25CH_BD	2020-01-17 15:20:17
	NVR_HI3536C_H265_25CH_16POE_PNP3_BD	2019-12-19 19:06:55
	NVR_HI3536C_H265_36C16.16POE.PNP.V8.1.27.3	2018-07-27 13:38:36
	NVR_HI3536C_H265_36C25.V8.1.15.2	2018-07-27 13:33:58
36CH	HI3536_H265_36CH_BD_V5_update_V21.1.24.6	2021-07-30 15:27:09
	NVR_HI3536_H265_36CH_X1_BD_V5_V20.1.37.6	2020-09-12 17:27:23
	NVR_HI3536_H265_36CH_BD	2020-02-21 16:45:09
	NVR_HI3536_H265_36CH_X1_BD	2019-09-16 15:30:50
	NVR_HI3536_36_V8.1.20.5	2018-07-27 13:47:16
64CH	HI3536_H265_64CH_BD_V5_update_V22.1.22.1	2022-10-17 20:15:51
	NVR_HI3536_H265_64CH_BD	2020-03-13 15:45:58
	NVR_HI3536_64_V9.1.13.5	2019-04-13 15:11:55

PC Client

VMS is an application platform software that can be used with embedded network monitoring equipment.It supports monitoring equipment by Onvif network protocol, integrated preview, video, playback, backup, PTZ control, alarm management and other functions,to provide flexible and diverse deployment programs, can be widely used in finance, public security, military, transportation, education and other fields of security projects

PC Client

Channels	Version Info	Time	Download Url
VMSLite (Windows)	VMSLite Setup8.2.44.2	2019-04-11 10:53:25
VMSLite (Mac)	VMSLite for Mac8.2.29.6	2018-07-19 15:31:29
VMS (Windows)	VMS Setup8.2.29.6	2018-07-20 09:50:49
iVMS320(Windows)	iVMS320_Windows_V22.1.15.220922_R1	2022-09-26 18:44:55
iVMS320(Mac)	iVMS320_Mac_V22.1.5.221027_R4	2022-11-01 12:42:35
iVMS330(Windows)	iVMS330_20.2.42.5_Setup	2020-10-23 13:51:04

PC Client

Channels	Version Info	Time	Download Url
VMSLite (Windows)	VMSLite Setup8.2.44.2	2019-04-11 10:53:25
VMSLite (Mac)	VMSLite for Mac8.2.29.6	2018-07-19 15:31:29
VMS (Windows)	VMS Setup8.2.29.6	2018-07-20 09:50:49
iVMS320(Windows)	iVMS320_Windows_V22.1.15.220922_R1	2022-09-26 18:44:55
iVMS320(Mac)	iVMS320_Mac_V22.1.5.221027_R4	2022-11-01 12:42:35
iVMS330(Windows)	iVMS330_20.2.42.5_Setup	2020-10-23 13:51:04

Tools

The Search Tool is a tool for searching online devices.The software can search the local area network with all the online devices,and can display the device relevant information.The Search Tool can also be used to modify the device’s network parameters individually or in batch,upgrade device individually,and modify the device password in batch.

Tools

Tool name	Version Info	Time	Download Url
Search Tool(Windows)	SearchTool for WIN_V1.5.0.220824_R2	2022-10-14 15:15:43
Search Tool(Mac)	SearchTool for MacOS_1.3.0.220121_R2	2022-01-24 14:54:13
IPWizardIII(Windows)	IPWizardIII_2.2.5	2018-11-07 16:38:30
TestTool(Windows)	TestTool_v2.0.3.6906	2020-07-08 15:01:38

From the beginning:

1. LTS always recommend the customer using the same product series for the installation.
   For example:  (LTN) with (CMIP IP Camera)
2. Mix and match with different product series will cause more time during the installation. For example, the Plug & Play feature will be disable from any LTN NVR. need to set up manually.
3. By default, the LTDH camera is set to the H.265. (H.265 / H.264H)
   If you got un-support stream type error, that usually means the NVR is only compatible with H.264.
4. Strongly Recommend using LTN K series or better model which support H.265.
5. Recommend connect LTDH camera to the regular PoE switch, not connect to the built-in PoE.
6. You will need more time to set up for the first time if you connect to the built-in PoE on NVR.
7. You must have a PC computer with a network cable to manually program it (one at the time) if you have more than 1 IP camera.

Here is the information for how to set up the (LTN) Platinum NVR with the (LTDH) Sapphire IP camera.

For LTN with built-in PoE situation: By default, the LTN Platinum NVR will not auto detect the LTDH IP camera.  Therefore, you need to connect a PC to the built-in PoE port. Please setup one at the time if you have more.

Connect Windows PC to the built-in PoE port:
Please connect a PC to the built-in PoE port and set up 2 IP address for the connection.
192.168.188.250 and 192.168.1.250

How to Setup PC with two IP address:
Right click on the Network icon, Open Network & Internet settings.

Open Ethernet Properties,
Select (TCP/IPv4),  click Properties.   Setup the 1^st IP address (for exp: 192.168.188.250), click Advanced.  Add the 2^nd IP address (192.168.1.250)

Click everything OK when finish.

Note:  for all other unspecified setting, just leave it blank.  If you don’t need the internet, make sure leave the gateway number empty.

How to adding LTDH IP Camera to the LTN NVR

IP Camera Activation Required
Activate the IP Camera from the Browser:
Open the Browser and enter the IP camera default address:  192.168.1.108

Setup your IP camera password from here and will activate it.
and check the Email address (if your IPC can reach the internet)

Login from the Browser and Change IP address
Login 192.168.1.108,

Setting > Network > TCIP/IP.
Change your IPC ipv4 address to match the NVR camera list address.  Make sure no duplicate IP address.

Login NVR from the Browser and assign IP camera
Logon the NVR from the browser.

The Built-in-PoE NVR default address:  192.168.188.1

Configuration > System > Camera Management

Enter the correct address and password & Wait for the connect.

That should be it !!!

Troubleshoot:
If you get the Stream type from the IP camera is not supported error,  usually that is related to the video encoding format not support issue.  Most older model NVR support the H.264.    Therefore, you need go to the IP camera setting (Not the NVR) change from H.265 to H.264H and connect it again.

Final Check

1. Check the IPC Date/ Time.   NVR wont update it automatically.
2. Motion Detection Checking.
3. If you got the unsupport stream type error, please switch it to H.264H.
4. Check the recording playback.
5. Built-in-PoE won’t support any other network region than .188.xxx
6. Channel number limits to CH1-CH16

Connect LTS Platinum IP Camera on LTS Sapphire NVR / Unisight Empower NVR

How to use an LTS camera on an Empower/Sapphire NVR
This guide is to assist you in connecting an LTS Platinum IP camera with a Unisight Empower or LTS Sapphire NVR. For the most stable performance, we recommend using the LTS IP camera on a separate Power-over-Ethernet (PoE) switch. For information to connect the camera to the built-in PoE switch on the back of the Empower/Sapphire NVR. see another KB (Link)

Camera Setup

1. Connect the camera and the NVR to the separate switch. Assuming the switch is already connected to the router and the NVR is already setup with an address on the same network as the router, we can setup the camera.
2. Using the IP portal tool, find the LTS IP camera, select the device and activate the camera with a password of your choosing.  You could also access the LTS IP camera by its default IP address via web browser and will also be presented with an activation window there.
3. Once the camera is activated, change the IP address to an address that is free on the network. The first 3 numbers of the IP address should match the first 3 numbers of the IP address of the NVR.
4. Log into the camera’s IP address on a browser.
5. Navigate to Configuration > Network > Advanced Settings.
6. Make sure the ‘Enable STD-CGI’ as well as ‘Enable ONVIF’ is selected and check marked.

NOTE: On older versions of the current level firmware with the ‘Enable ONVIF’ setting, the ONVIF protocol uses the camera credentials for the ONVIF authentication. On some newer versions of LTS IP camera
firmwares, there is a ONVIF user management where you can set up a credential for the ONVIF authentication that is different from the camera’s credentials.

When using an LTS IP camera on an LTS NVR, by adjusting the camera settings on the NVR, the settings are also automatically synced and changed on the camera as well. With a Empower or Sapphire NVR, the settings may not sync properly with the camera, so the settings should be set before we add the camera to the NVR.

1. Navigate to Configuration >Event > Basic Event > Motion Detection.
2. Checkmark ‘Enable Motion Detection’

NVR Motion Detect Setup
In a new browser tab, navigate to the NVR’s IP address and log in. Once you are onto the main page,
navigate to Setup > Event > Video Detection > Motion Detect.

1. Make sure the ‘Enable’ checkbox is selected for the channel the camera will be added to.
2. If you click the Setup button next to the ‘Period’ label, you can set up the time and date period you want the Motion Detection to be active on the NVR channel.

You may also want to copy the Motion Detect settings to other channels. In this case, click the ‘Copy’ button on the bottom of the page, select the channels you would like to copy the configuration
to and click ‘OK’. Make sure to click ‘OK’ at the bottom of the Motion Detect page to save the copied configurations.

NVR Record Schedule Setup
By default, the Empower and Sapphire NVR channels are set to Continuous recording. To configure the NVR to record on motion detection, the recording schedule needs to be adjusted.

1. While still on the NVR webpage, navigate to Setup > Storage > Schedule.
2. Select the channel you are looking to modify (select ‘All’ to modify the schedule for all channels at once). Click the ‘Setup’ button next to the day of the week to adjust.
3. On the Setup window that comes up, select the ‘MD’ checkbox to enable Motion detection for that period. You may want to un-check the ‘Continuous’ checkbox if you do not want the system
   also recording continuously. You can also select different days of the week to copy the period and record method.
4. Click ‘OK’ to save the schedule.

If you did not select ‘All’ for the channel selection, you can also copy the record schedule on one
channel to any other channel by clicking the ‘Copy’ button on the bottom of the Record schedule configuration page.

Adding Camera to NVR
After the initial camera and NVR configuration is complete, the last step is to add the camera to the NVR

1. Navigate to Setup > Image > Registration.
2. The list on the top is the network device search and the list on the bottom is the list of cameras added to the system.
3. Click the ‘Manual Add’ button.
4. Set the Manufacturer to Onvif (1), type in the IP address of the camera (2). Make sure the HTTP
   Port is still set to 80, unless it is changed on the camera’s port.
5. Type in the password of the camera (3), click the ‘Connect’ button (4) and wait several
   seconds.
6. Make sure the ‘Channel’ setting is set to the channel you want to add the camera to and click ‘OK’
   (5).

Your LTS Platinum IP camera should now be connected and working with your Unisight Empower or LTS Sapphire NVR!

How to use an LTS Platinum IP Camera on Sapphire NVR build-in PoE Switch

How to use an LTS camera on an Empower/Sapphire NVR built-in PoE switch
Several of the Unisight Empower and LTS Sapphire NVRs have a built Power-Over-Ethernet (PoE) switch on the back of the system. To utilize this hardware, the camera must be configured differently than the setup in the guide above for installation of the camera on a separate PoE switch.

1. Before activating the IP camera and setting its address, log into the Empower/Sapphire NVR on a
   browser and navigate to Setup > Network > TCP/IP. On the page, make note of the IP Address and default gateway showing on the Ethernet port that is connected to the router.

2. Navigate to Setup > Network > Switch.
3. On this page, the IP address, Subnet Mask and Default Gateway needs to be set for the built-in PoE
switch. Make sure the first 3 numbers of the IP address of the Default Gateway that you place here
do not match those that are listed in the Step 1 listed above.

Note: For this example, we set the switch to be 192.168.188.101 with a gateway of 192.168.188.1
(you can set this address to any subnet as long as it does not match the NVR’s IP address subnet).

After the built-in PoE switch is configured, activate and set the LTS Platinum IP camera on an IP address where the first 3 numbers match what was setup on the Switch page of the NVR in the previous step.
Follow the same steps on page 1-4 for setting the configuration of the camera and the NVR. The only step that is different, is when you are adding the camera to the NVR, make sure the channel you select is the same channel that the camera is plugged into. If the camera is plugged into port 3, make sure to add the camera under channel D3.