Is the fan noise on my DVR NVR recorder normal?

Q- Is the fan noise on my recorder normal?

A- Digital or network Vide Recorder’s fan is comparable to one in a mini PC, and the sound coming out of the vent that you may hear is a sign of a DVR that’s working well.

The working fan indicates that the trapped heat is being dissipated, and the DVR can record 24/7 on the hard drive, and without this cooling mechanism, the DVR and hard drive’s life span will be shortened.

How to add IP Camera to Camius DVR (Advanced Security XVR)

Camius Trivault DVR recorders are designed to support analog security cameras via coaxial wiring and IP cameras over the Network. To add an IP camera to Camius DVR, you’d need to add PoE cameras to your local Network. Then, connect a regular network or PoE switch to the LAN port of the Camius DVR. Based on the example of a Camius 16-channel DVR, the connecting diagram illustrates this process. This system allows users to quickly and seamlessly integrate analog and IP cameras, providing greater flexibility in security camera selection.

If you are not using a PoE (power-over-ethernet) switch or a PoE injector, you can power the IP camera by connecting a UL-listed 12VDC-2AMP power supply to the DC plug on the camera and an ethernet cable between the IP camera and the router or switch on your local network.

Camius TRIVAULT4K2168R Connection Diagram

Camius TRIVAULT4K184R, TRIVAULT4K184R2 Connection Diagram

Navigate to the DVR’s Menu >> System >> General >> Mode >> Set to XVR and Apply.

Wait 1 to 2 minutes for the surveillance DVR to reboot in a hybrid XVR mode. This switch will reset the Configuration and Password.

There are a few ways to add IP cameras to the DVR, and we will describe them below.

Adding IP Cameras in the Start Wizard

While in the Start Wizard, navigate to the Network>> Date/Time >> IP Cameras.

Click the Search button to add compatible IP cameras on your local Network. Next, select the IP camera(s) you want to add, and then click the arrow icon to add them to the DVR, followed by the Next button.

Select the suitable Protocol from the dropdown (Private is for Camius IP cameras), enter the IP camera(s) credentials (User Name and Password), and click Add. Green status indicates a successful connection; grey status could show a password or network error.

Adding an IP camera while in the DVR’s Setup Menu

If you add IP cameras to DVR’s menu, navigate to Channel >> IP Channels.

Select the IP camera you wish to add, click the ‘Add‘ tab or use a plus button.

The ‘Add IP camera‘ window will pop up with IP camera details.

How to add IP Camera to Camius DVR (Advanced Security XVR) 21

Once the IP camera is added to the DVR, it will appear under the IP channel list. The green state means the camera has been added successfully. A grey color state means the IP camera needs attention, and when you click on the state icon, it will indicate if the error is caused by a wrong IP camera username/password or if it has a network issue.

To avoid network issues, make sure that your camera, DVR, and router are on the same IP address segment, e.g.

How to add IP Camera to Camius DVR (Advanced Security XVR) 22

Using the Camius XVR system, users can quickly and seamlessly integrate analog and IP cameras, providing greater flexibility in security camera selection. In addition, Camius Hybrid 8-Channel DVR recorders support up to 12 and 16-channel DVRs and up to 24 HD cameras, making a scalable solution for residential and commercial surveillance needs.

It is important to note that the cameras’ quality will significantly impact the system’s overall performance and effectiveness. Of course, high-quality cameras will provide better images, enabling more effective monitoring and surveillance, but also, Camius IP cameras offer intelligent motion, sound, and AI detection. Other manufacturers’ IP cameras are usually limited to basic video motion detection.

How to install a hard drive in a Camius DVR or NVR?

Installing a hard drive in a DVR (digital video recorder) or an NVR (network video recorder) (DVR NVR for short) is a relatively straightforward process. Still, it is essential to follow the steps carefully to ensure proper installation and prevent damage to the equipment. Here is a step-by-step guide on how to install a hard drive in your surveillance DVR or NVR recorder.

Camius network and hybrid digital video recorders accept 3.5″ and 2.5″ SSD internal hard drive disks. While 8 channel DVR and NVR recorders accept a single hard drive up to 10 TB in capacity, 16-channel DVR and NVR recording, along with 32-channel NVR will support a 14TB hard drive on each SATA port. 

Visit this link to see the tested and recommended hard drives, CLICK HERE

1 – Gather Tools and Equipment

You will need a Phillips head screwdriver, the hard drive you want to install, and any necessary screws (when you order a DVR or NVR from Camius without a pre-installed hard drive, the product box will include a set of screws for the hard drive disk installation).

2 – IMPORTANT: Make sure your DVR / NVR is unplugged and powered off

3 – Removing the Top Cover or the Video Recorder

Remove any screws from the Recorder’s top cover (chassis) using a Philips head screwdriver. Carefully remove the top chassis and set it aside (picture 1)

Picture 1 – 8 channel DVR

4 – Insert the Hard Drive

Place the hard drive into the hard drive bay, ensuring the drive is oriented correctly and appropriately seated.

5 – Connect the SATA Data and Power Cables

Connect the Data and Power cables to the two hard disk drives and place the hard disk drives on the video recorder’s case. The Data cable connects the hard drive to the DVR NVR’s motherboard. Locate the SATA port on the DVR’s motherboard and connect one end of the SATA cable to it. Then, connect the other end of the cable to the hard drive. The SATA Power cable provides power to the hard drive. Locate the SATA Power cable and connect one end to the hard drive and another to the Power Supply (pictures 2 and 3)

Picture 2 – Power and Data Cables on the Hard Drive

Picture 3 – Power and Data Cables on the DVR or NVR recorder’s board

Read Also : LaView NVR setup and user guide

6 – Secure the hard drive with srews

Carefully flip the video recorder case and secure the hard disk drives to the recorder with the four (4) screws if it is one SATA HDD (pictures 4 and 5) and eight (8) screws for the 2 SATA HDDs (picture 6)

Picture 4 – DVR with one internal SATA bay

Picture 5 – DVR with one internal SATA bay

Picture 6 – NVR with two internal SATA bays

7 – Return the DVR NVR top cover

Place the top cover on the DVR NVR and secure it with the screws (picture 7)

Picture 7 – DVR with one internal SATA bay

8 – Power on the DVR NVR

Power on the DVR NVR and allow it to boot up completely. If the hard drive was installed correctly and is in working condition, it should be recognized by the DVR and ready for use. Remember to format the hard drive (here is the guide on how to format the hard drive). Ensure that you use the power supply with the Camius video recorder.

IMPORTANT: Some users may find an issue when the hard drive is not recognized or not showing on the DVR. One of the primary reasons could be a wrong or defective recorder’s power supply.

That’s it! Your DVR NVR should now have a new hard drive installed, allowing it to store more video footage. Follow these steps carefully and seek additional assistance if you encounter any difficulties.

How to adjust my DVR NVR monitor resolution?

Camius video surveillance DVR NVR camera recorders have HDMI and VGA video output to live video feed on your monitor.

VGA output supports a max resolution of 1080p, while the HDMI video output 4K video resolution. So if the monitor you use with the Camius DVR or NVR recorder is capable of 4K and the camera, you can view live videos in 4K.

TRIVAULT4K2168R

How to adjust my DVR NVR monitor resolution? 19

IPVAULT1128PR

Two ways to adjust the DVR NVR monitor resolution

You can adjust the DVR NVR monitor resolution in the Wizard Setup mode or by navigating to Setup >> System >> General >> Output Configuration.

While in ‘Wizard Setup’ mode, choose an output resolution that matches your monitor. The DVR should adjust the output resolution automatically to match the best resolution of your monitor at the system startup. 

Please note that some legacy monitors could fail to communicate their acceptable resolution. In this case, please manually plug the video surveillance DVR into a newer monitor and change the resolution to the lowest setting, then save and plug the older monitor back to see if it’s supported.

After completing the Start Wizard, you can further adjust the Display Output Resolution using the following Menu Path: Setup – System – General – Output Configuration.

Select the output resolution suitable for your TV/Monitor. 1080P(1920 x 1080) will suit most monitors. If your DVR supports 4K output resolution, you can select either 2K (2560 x 1440) or 4K (3840 x 2160) to take advantage of the higher resolution that your 4K TV provides.

You can also adjust the size & position of the display screen to match your monitor/TV by using the ‘Scale and Offset’ feature; click the tab ‘Setup,’ which allows you to:

Click once or long-press the left button of your mouse on the arrow to adjust the size and position, or you can scroll the supplied USB mouse’s wheel to adjust. Click the right button of your mouse to exit, and click Apply to save your modifications.

How to reset the DVR and NVR video recorder to default factory settings

To reset DVR or NVR to default settings, navigate to the left bottom of the screen to the main menu. Select Setup >> System >> Maintenance >> Load Default

Here you can select the setting you wish to set to default. If you do not wish to reset the password, do not check the System boxes. Please note Load Default settings do not format your hard drive.

You’d need to enter the system password in the Authentication pop-up window (picture 1), which will lead to restarting your recorder (picture 2).

Picture 1

Picture 2

Navigate to Setup >> System >> Maintenance >> Reset Settings (Picture 3), where you can not select settings to reset so that it will reset your system completely, including the login credentials. You can choose ‘Format HDD‘ if you wish to format your hard drive, leading to erasing any recorded footage.

Picture 3

How to change your DVR and NVR password and add a user

You can update the ‘admin’ password by clicking the ‘User Edit’ button. You will need the admin’s current password to authenticate the new password.

Camius NVR and DVR recorder have an advanced user management feature to add multiple users to the system and control their permissions. System administration (admin) can add users, edit their permissions and delete them.

Navigate to the Main Menu in the bottom left corner, select System >> Multi-User (picture 1)

Picture 1

How to add a user to Camius NVR or DVR recorder 15

Click on the Edit icon in the User Edit column and select ‘Enable‘ in the User Enable tab. You can change the User Name or keep it as ‘user1‘. Create the new user password, confirm it, and click on the ‘Save‘ tab (pictures 2 and 3)

Picture 2

Picture 3

Then click the gear icon in the last Permission column to open the User Permission dialogue. Select (tick checkbox) the permissions you wish to grant to the new user. Click Save (picture 4)

Picture 4

How to troubleshoot if my DVR is not powering on?

If you’re having trouble with your DVR not powering on, here are some recommended troubleshooting steps:

Step 1 – Check the LEDs on the front panel, a steady green LED (PWR) means your DVR is powered on normally, and a blinking red LED (HDD) means ongoing recording on the hard drive. 

8 channel DVR

16 channel DVR

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Step 2 – Check the sounds coming out of your recorder. A faint fan sound and a faint hard drive sound are normal, and a click sound when you plug in the DC connector and turn on the switch is typical.

Step 3 – If you have the green LED on but no output on the monitor, follow these steps:

Step 4 – Check the power outlet and the power supply unit of the DVR. If the power supply doesn’t have any LED indicator or the LED light is very faint and not bright green, and there is no fan sound coming from the DVR, the power supply may need replacement. If your DVR has running hardware warranty, please contact us. If the DVR is covered with warranty, you can order a new power supply on Camius site.

Why can’t I access my Camius IP cameras, DVR, and NVR on my Camius View app? 

If you can not access your Camius IP cameras, DVR (digital video recorder), or NVR (network video recorder) on the Camius View smartphone app, please check the below:

1 – Check if you are using the latest version of the Camius View app

On the App’s ‘Devices‘ page, make sure your recorder is added using P2P (ID) instead of IP (IP Address), and if in doubt, delete it and add it again. 

In the Media Port, make sure to enter the right port number:

2 – Make sure you’re connected to a reliable network on your phone 

3 – Check if your Camius IP camera or recorder is connected correctly to the LAN (Local network).

4 – Check for the IP address conflict

5 – Reset the Network settings of your Camius device

Navigate to Setup >> System >> Maintenance >> Load Default >> check the Network box and Apply

Camius Trivault DVR (local interface via HDMI)

Web browser view

6 – Check the Camius device network status 

Navigate to Setup >> System >> Information and check the Network Status if it shows ‘Connect success’.

If the above steps don’t help, submit a support request and include the device model number and the current ’Firmware/Software Version,’ which can be found using the Camius Device Config Tool

HDMI interface: DVR / NVR information is available under Setup >> System >> Information

Web browser view: information is available under Remote Setting >> System >> Information (web browser view)

7 – Wrong Password 

Before you add the Camius security device to the app, make sure to set a password  following the below setup guides:

We got you if you lost your IP camera or DVR NVR recorders password. Follow the below links on how to reset your device password:

You can not set a password on your Camius device using the Camius View app. 

Can I install an SSD hard drive instead of a regular one on my Camius DVR and NVR? 

The answer is ‘Yes.’

Camius recorders are compatible with 3.5″ and 2.5″ SATA (Serial Advanced Technology Attachment) and SSD hard drives (Sold-State Drive). 

Can I install an SSD hard drive instead of a regular one on my Camius DVR and NVR?  3

How to disable menu logout on the DVR and NVR?

Certain Camius device users prefer to remain logged into the menu of their DVR or NVR without re-entering their login credentials unless necessary. To achieve this, you can follow the steps outlined in this guide.

Move the mouse cursor to the bottom left, and click the main menu button: Setup >> System >> General >> Menu Timeouts >> Off >> Apply.

Optionally, you can set a different time for menu log-out as well. This guide applies to Camius NVR and DVR recorders.

It’s important to note that the web browsers will log you out of the session after some time (even if you set the number of sessions), as this function is implemented by the web browsers to enhance security.

To assist you in managing your login details more conveniently, consider using a password manager such as LastPass or similar services with browser extensions available. These services can help you securely store your login information (such as IP address, username, and password) and provide easy access even after your browser session expires.

You can also use VMS software on your desktop to add the DVR using a P2P ID and access the DVR’s ‘Remote Setting’ within the VMS; follow this guide on how to add the DVR to the software.

How to add IP cameras on a network that are not connected directly to the NVR’s PoE ports?

For the PoE-enabled NVR, connect Camius IP cameras via the internal NVR’s PoE ports and/or external LAN (WAN) port using the below-described model 2 or 3:
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Camius PoE NVR is optimized for Camius PoE cameras making the whole setup process plug-and-play; the NVR assign a unique IP address to each Camius PoE camera and adds them automatically.

NOTE: Connecting multiple cameras via a switch or router to the PoE port is not recommended. One PoE port supports one IP camera.

The below steps are based on the NVR’s local interface via HDMI video output. Navigate the mouse to the screen’s left bottom corner and click on Setup, followed by Channel >> IP Channels.

In the below menu, you configure the connection of wired IP cameras.

Click Search to search for IP cameras from a local network, click Add to add an individual IP camera, and click Add All to add all IP cameras.

Below we will describe a few ways to add IP cameras from a local network using an external LAN (WAN) port.

IP channels menu description:

Select the suitable Protocol from the dropdown (Private is for Camius IP cameras), enter the IP camera(s) credentials (User Name and Password), and click Add. Green status indicates a successful connection; grey status could show a password or network error.

Green color State means the camera is added to the NVR

Grey color state icon means the IP camera failed to connect to the NVR. Click the gray icon to show the failure reason:

Option 1 – Adding IP Cameras to the NVR within the LAN (local area network )

If you want to connect to an IP camera from LAN (Local Area Network), please make sure your NVR is well-connected to the LAN and the IP camera you want to add is in the same network segment as your NVR.

If you want to add all channels manually, click the dropdown arrow next to Switch Mode and select “Manual.” 

If you want to add an individual channel manually, click the Edit Pencil-shaped icon in the Channel list, and then click the drop-down arrow next to Switch Mode to select “Manual” and click OK to save.

Option 2 – Adding an individual IP camera in the LAN (Local Network area)

STEP 1- Click the Search button; all available cameras in the LAN will be displayed, 

Optionally you click the Add plus-shaped green icon  in the IP channels list to add a camera to an individual channel. Click the Search button to show all available cameras in the LAN.

STEP 2 – Select the camera you want to add and then click Add button. Next, insert the user name and password of the camera and click Add button.

STEP 3 – You will see the added camera in the IP channels list

Option 3 – Add Multiple IP Cameras within the LAN

STEP 1- Click the Search button to display all available cameras in the LAN click Add All button, and the NVR will search & add all available cameras in the LAN.

STEP 2 – Select the cameras from the search result and click “Add.” You would need to input the username and password of the cameras. Please ensure all the cameras you want to add use the same username and password. Otherwise, the cameras with different user names and passwords cannot connect.

STEP 3 – The added cameras will show up in the channel list.

Option 4 – Add IP Cameras from another NVR in the same LAN (Local Area Network)

The NVR allows adding IP cameras from other Camius NVRs in the local network.

STEP 1 – Click the Search button to display all available devices in the LAN. There is an Edit icon (blue plus)  if the device is an NVR.

STEP 2 – Click the Edit icon (blue plus) and select the camera channels one by one or check the box to select all cameras. Click the icon X to go back to the Search list.

STEP 3 – Select the NVR in the search list and click the Add button.

STEP 4 – Input the Username and Password of the NVR and then click Add button

STEP 5 – The added cameras will be displayed in the channel list

Option 5 – Add IP Cameras from the Internet

If your NVR is connected to the Internet, you can add cameras with a WAN (Wide Area Network) IP address.

STEP 1 – Click Add button on the search page.

STEP 2 – Input the IP address or Domain name, Alias (name of the IP camera), Port, Protocol (choose the protocol of the IP camera from the dropdown menu: Private, Onvif or RTSP), User Name & Password of the IP camera.Tap the Add button to add the camera.

To avoid network issues, make sure that your camera, NVR, and router are on the same IP address segment, e.g.

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How to configure Camius NVR using a web browser?

To quickly find the Camius DVR (digital video recorder) or NVR (network video recorder) IP address, visit camius.com/support to download and install the Camius Device Config Tool.

Web browser access

Click on the Camius NVR or DVR’s local IP or type it into your browser’s address bar. The latest Camius surveillance security camera recorders work with multiple web browsers, including Edge, Google Chrome, Mozilla Firefox, Edge, and Safari, and include the following models:

Use your admin username and DVR or NVR password to log in. Your recorder’s Configuration is under Remote Settings.

You can check the ‘Web Compatibility Mode‘ in the Camius NVR/DVR and even IP camera settings (this can be done from the Camius recorder’s local user interface (Via HDMI/VGA) and in the web browser viewer.

The below picture is based on the IPVAULT1128PR’s web browser view

Accessing web client through VMS software

For certain Camius DVRs, NVRs, and IP camera models, we recommend installing the VMS Software on your Windows or Mac computer to access the device’s remote settings since the VMS software has a built-in web client using the P2P ID. Here is the link to the guide on how to add the device to the VMS software. This applies to Camius IPVAULT2320P16N, SCOUT20PTZ, GUARDMA

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Upgrading your security system is essential, whether for residential or business purposes. The following guide will help you understand why you need to upgrade your outdated security camera and recording system, along with the best options for upgrading your system.

Why You Need to Upgrade Outdated Security Camera System

Why is it so important to upgrade your security system? The following are the most significant reasons to upgrade your security camera and overall system as soon as possible.

Digital is replacing analog security systems:

While some systems still use analog, analog systems are no longer as common due to advances in digital technology such as IP camera systems. Digital IP camera systems have benefits such as being more cost-effective, having higher data retention rates, and so on. Older analog systems are beginning to reach the end of their technology life and will likely be obsolete within the next decade.

IP camera systems have a more stable end result:

When compared to previous old security system cameras, IP camera systems provide a much higher-end video result. This is due to features available in new security camera products, such as more advanced zoom options, automatic image stabilizing, and more. When it comes to providing security footage, you definitely want to ensure that your surveillance system is securing the highest result possible.

IP camera systems have a more stable end result:

IP CCTV modern technology solution comes with the unique ability to connect to other types of modern technology. Many modern IP camera solutions can be integrated with other platforms, allowing you greater control over the system and a range of other useful options. 

Camius offers multiple customized plug-n-play IP camera systems:

 IP Camera Solutions:

When you’re ready to upgrade your security camera system and leave behind your outdated technology, you will want to consider what features or specifications meet your needs. The following are some popular IP camera solutions that you should consider.

IP Security Camera System Features:

Do you need any additional security features aside from camera monitoring? Some surveillance audio-video products, like the PoE Spotlight Security Camera, offer broad features that include: 2-way audio capabilities, motion sensors, built-in microphone, speaker, and even siren options; motion-activated bright spotlights; wide-angle lens for better coverage; color-based night vision; intrusion detection based on perimeter guidelines; and weatherproofing.

Wiring:

The Camius PoE security camera system requires a single network wire to run power, video, and audio. Such simple wiring makes the whole installation hassle-free and straightforward.

Connectivity:

You will also want to consider how easy it is to connect your new security camera to various security systems. The Camius PoE camera, for instance, comes with a unique “plug and play” connection which allows for quick, simple connections to the accompanying hybrid digital and network video recorder. 

Apps and Portability:

Camius security camera system options come with the Camius View app (Camius View (iOS) & Camius View (Android)), which provides access to all of your Camius security camera system directly on your smartphone. If you purchase IP security cameras with 2-way audio, that feature is also accessible through your smartphone app; you can even navigate features such as spotlights and a siren from the app. You can set up your security system push notifications based on video loss, detection, storage error.

Camius DVR installation and user guide

Read More : iDVR-PRO HD CCTV DVR Setup

Camius 4K NVR solutions:

With each Camius Network Video Recorder, you get a reliable, easy-setup solution that brings out the best in Camius advanced IP cameras for business and home security. 

Camius PoE security cameras:

Camius PoE camera range is comprehensive and meets various demands. Power over Ethernet technology, PoE for short, allows a PoE IP camera to power up with a network cable, giving the IP camera direct network access. Besides a stable network connection, PoE makes camera installation easier by requiring a single wire.

With a team of competent sales and technical support, Camius can help you not just learn about PoE cameras but select the best cameras for your surveillance requirements. 

If your security camera system is outdated, make sure to upgrade to a newer security camera system as soon as possible. Feel free to contact Camius if you need help to select the right camera solution for your needs

How to reset my DVR’s password?

If you forgot your recorder’s password, there are two ways to reset it.  

1 – If your recorder has a reset button, press and hold it for 10 seconds; you will hear an audible confirmation. This will reset all settings, including the password, but will not erase recorded footage on your hard drive. 

2 – If your recorder doesn’t have a reset button, contact us using an online form to receive a reset password: 

     a) The current date on the DVR’s interface. 

     b) The MAC address of the DVR, which you can find under the System Information tab. Click the (i) information icon at the bottom right of your DVR interface. You don’t need the recorder to be unlocked for this. You can also get the MAC on the Camius View app and the Camius Device Config Tool. 

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Is my DVR / NVR recording? How to set up security camera recording?

This guide applies to Camius DVR (digital video) and NVR (network video) recorders. To confirm if your Camius DVR or NVR is recording, check the recorder’s front panel HDD LED. The red blinking light indicates the DVR or NVR is recording.

Check red LED on the recorder’s front panel

Recording Schedule

Then navigate to Setup >> Record >> Record Schedule to check each camera’s schedule.

By default Normal schedule is enabled, which stands for 24/7 continuous recording.

For the rest of the schedules, you need to select and save the recording type you need (Green is for Normal, Yellow is for Motion, Purple is for PIR (applicable to Camius 4K spotlight cameras with PIR sensor), I/O is for recording triggered by external alarm devices connected to the DVR or NVR).

This picture shows the IPVAULT2256PR (16 channel PoE NVR) with only Normal and Motion Record Schedule enabled

IPvault1128PR (8 channel NVR) has all 3 record schedules enabled

Trivault DVR has all 4 record schedules activated.

Set the Record Schedule, apply, and copy to other channels if needed. Once it’s done, you will have access to the recording of the event not only on your NVR but you can also play them on your CAMIUS VIEW smartphone app.

Suppose you enable push notifications triggered by Motion, PIR, or AI (Human & Vehicle Detection) but do not have a short clip for playback. In that case, the record schedule was not set for this camera.

Optimizing storage and extending recording period

Camius 2K and 4K cameras can be set by the Camius NVR to record at 4K, 2K, 1080P, or 720P.

You can reduce hard disk usage by reducing the bitrate for low-foot-traffic cameras from 4096 Mbps to 2048 Mbps, which can double the total recording period. Recording settings are available under the Mainstream

Moreover, you can select the Video Encode type (depending on the IP camera’s supported compression types), disable Audio recording,

To see the Recording information, navigate to Setup >> System >> Information >> Record Info.

How to check the HDD status and format it

How to set the Date and Time on your Security DVR or NVR Recorder

If you set Date and Time on your new DVR or NVR, go through Startup Wizard >> Date and Time.

Synchronizing your recorder’s internal clock with your local Date & Time is essential; here are the steps:

1- Set your local time zone relative to GMT, for example, with Daylight Saving On:

2- Set the date, time, and formats manually.

3- We recommend enabling NTP (Network Time Protocol), which synchronizes date & time over the Internet. Click the checkbox, choose one of the servers, and click Update Now.

4- Enable DST for Daylight Saving Time. Once done, click Next.

Start Wizard view

To change Date and Time in the NVR’s menu, navigate to System >> General >> Date and Time. 

Once you set the correct time on your NVR, click Apply to save settings

How to back up recorded CCTV footage on the NVR or DVR?

The Search function provides you with the ability to search and play previously recorded audio-video footage and snapshots that are stored on your Camius DVR or NVR recorder’s hard drive. You can play videos that match your recording schedule, manual recordings, or events only. Additionally, the Backup function allows you to save important events, including both audio-video recordings and snapshots, to a USB thumb drive.

Click on the playback icon on the bottom menu bar.

The quick tool bar has icons to help you navigate through the NVR / DVR’s menu

Backing up CCTV footage requires a USB thumb drive.

Backing up CCTV footage requires a USB thunb (flash) drive. On the playback search page, click on the events tab, select the date, type, and channels, and then click the Search button.

1 – To save a video clip backup, insert your USB thumb drive into the Camius DVR or NVR’s USB port and start playing the recorded video. USB ports are on the front and rear panels of the DVR and NVR recorders. 

8 Channel NVR (click here to view)

8 channel DVR (click here)

16 Channel DVR (click here)

16 Channel NVR (click here for more)

32 Channel NVR (click here)

2 – Select the icon 

3 – Check the Channel(s) you want to backup and move the mouse cursor to the timeline where you want to start the clip.

4 – Press and hold the left mouse button and drag the cursor to the timeline where you want to end the clip. 

The clip icon

will change to an icon

, which you can click to save the clip.

5 – Select one or multiple event thumbnails, click the Backup button at the bottom, choose .MP4 (recommended), then click Save

Make sure your USB thumb drive has enough space to save the video clips.

6 – Select a folder on the thumb drive, and click OK. The progress bar at the bottom of the window shows you the progress of the backup.

Video Player Software

Download Video Player Software

How to reset the password to your Gamut recorder

This article will show you how to find the necessary information you need to send us so that we can help to reset the password for your Gamut recorder.

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First, turn the recorder on and move your mouse to the bottom of the camera live view screen. A blue bar will appear at the bottom; click on the ‘i’ symbol that I have marked in red in the screenshot below.

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This will open up a page of information about the recorder including the MAC address.

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You will need to send the MAC address and the date and time on the recorder, even if the time/date on the recorder is not actually correct. 

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This is very important, because we will generate a temporary password for you which is created based on the unique MAC address of the device and the time and date on it. If the date and time are accurate, just say that, or if you know it is five hours behind but the date is correct for example, just mention that when you email in and that should be sufficient. 

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Otherwise, just send in a picture clearly showing the MAC address and date/time on the device and say exactly when the picture was taken.

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Get in contact here, set the support status as ‘Password reset’ and the email subject as ‘Gamut password reset’. You will also need to send your original order/invoice number and the original delivery postcode to confirm your identity.

We will try to get back to you as soon as possible.

How to set up and view your Gamut PTZ on a Windows or Apple computer (GTIP210PTZ)

Purpose of The Guide

This guide will walk you through the initial configuration of your Gamut PTZ and show you how to view the camera on your computer.

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Before You Begin

Let’s Get Started

First we need to make sure that the camera is talking to your network. If you look on the box for the camera and on the side of the camera itself you should see a sticker that looks something like the one shown below.

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Make a note of the IP Address, User name and any Password shown on the sticker.

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Next we need to open Internet Explorer on the computer. In the address bar at the top of the page enter the IP address that you saw on the sticker. You should then be prompted to log in to the camera, here you need to use the User name and Password shown on the sticker, if there is no password on the sticker then leave the password field blank.

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Please make sure that you are using Internet Explorer and not any other browser. The reason for this is that most CCTV systems require the use of software called Active X to be able to display your live video and that software is only supported by Internet Explorer.

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If you are prompted to install any software you need to allow this to happen, this software enables your computer to display the video feed from the camera.

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At this point you should be seeing a live view from your camera and can go ahead and fit your camera wherever you need it. To watch your cameras in future you will simply need to open Internet Explorer, go to the IP Address from before and log in to the camera. From there you can also control the motion of the camera by using the PTZ controls shown below. These features are explained more in depth in other guides which can be found here.

.

If you were unable to access your camera this way then it’s not a problem, we just need to use a different method. Alternatively if you wish to view the system without having to log in through Internet Explorer each time then continue reading and you will see how to view the camera without needing to log in each time.

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First open CMS5/VMS, the program that you installed before we began, and click on Device Manager. You will now be presented with a screen that looks like this:

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You should see a camera in the list that has the same IP Address as previously seen on the sticker on the camera. If you don’t then click the IPV4 Search button and after a few moments the camera will appear. Select the camera by ticking the box to the left of it and click Add.

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The camera will now be displayed in the bottom half of the window. Towards the right hand side you will see a number of buttons, you need to press the Modify IP button as highlighted in the following image.

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At this point if you wish to use the camera through Internet Explorer rather than CMS5 you are now able to. Make a note of the new IP address that the camera is displaying and follow the steps detailed near the top of this guide for accessing the camera using Internet Explorer.

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Now click the Home button to return to the main page for CMS5/VMS, then click Monitor. On the right hand side you will see your camera in the list of devices. Double click on your camera and the video feed will appear in the middle of the screen. If you then double click on the video if will go in to full screen mode so you can see a larger picture. To then control your camera click the button shown below and the PTZ controls will appear. As before more articles about controlling your camera can be found by clicking here.

.

GAMUT RECORDER Installation and user guide

Read More : UNV Recorder Set Up Guide

How to add your Gamut recorder or camera to a mobile phone or tablet

Purpose of The Guide

This guide will show you how to add your Gamut camera or recorder to a phone.

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Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. If you have a recorder with a hard drive you will need to use a TV or Internet Explorer to set it up for the first time, follow the quick start guide to do so.

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If you are using a recorder and cameras, make sure that the cameras are connected and working.

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If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

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You will need to download the app RXCamView onto your phone or tablet.

Android

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Apple

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Let’s Get Started

Open up RXCamView on your device and tap on the head and shoulders icon to open the side menu.

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Then tap on ‘Device List’.

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On the Device Manager page, tap on the ‘+’ icon then tap on ‘IPC/NVR/DVR’.

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The app will request permission to use your camera, allow it to. It will open up your camera and you need to point the camera to the QR code on the label on your recorder or camera.

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Once you have successfully scanned the QR code the app will prompt you to fill in some information. Leave the IP/Address and Media Port fields, the username is admin by default, and the password is blank by default.

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Then the device will appear in the device list, it should say ‘Connected’. If it says ‘connect close’ then check the password is correct and that nothing has been disconnected.

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If you tap on the play icon underneath the device, you will be taken to the live view window. Just tap on the name of the device to begin live view.

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To view recordings, just tap on the film reel icon at the bottom right below the live view screen:

For more information on the settings of the recorder, please refer to the quick start guide or the manual.

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If you find that the device only works when you are connected to the same internet router as it, and not when accessing it via another Wi-Fi network or with 4G, take a look at this guide.

How to access your Gamut camera or recorder using a Windows or Mac computer

Purpose of The Guide

This guide will show you how to access the live footage, recordings and settings of your Gamut camera or recorder, using a Windows or Mac computer.

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Before You Begin

Your Gamut device will need to be turned on and connected to your internet router. You will need to use a TV to set up the recorder for the first time, follow the quick start guide to do so. After the initial setup, a TV or monitor is not necessary when accessing the recorder via a network connection.

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If you are using a recorder and cameras, make sure that the cameras are connected and working.

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If you are using a Wi-Fi bridge system with your camera, make sure that the bridges are turned on, wired correctly and communicating before you begin.

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Let’s Get Started

Now that you have connected your recorder/camera to your internet router and turned it on, you will be able to view it using a program called Surveillance Client.

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First you will need to download some software called Device Config Tool, which will allow you to find out the IP address of the camera/recorder and edit some of the settings.

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Download it from here if you are using Windows, and here if you are using a Mac.

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Once the software has been downloaded and installed, you will see a window like the screenshot below. Make a note of the camera/recorders IP address.

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If the recorder/camera does not appear in the program, first ensure they are turned on and check the connections from the device to your internet router. If you are using a Wi-Fi bridge system, make sure that they are configured correctly (if they were not pre-configured) and are both turned on.

Surveillance Client

If you are using Windows you can download Surveillance Client from here.

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If you are using a Mac, download it from here.

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When you have downloaded and installed Surveillance Client you will be presented with a set-up wizard. Click Next, then Add Online Device. Your recorder/camera should appear in the list; select it then click Add Selected Device. 

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Now choose a name for the recorder/camera. By default the username is admin and the password is blank. Now click ‘Add’.

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You will see the device appear in the left hand pane. Select it, click ‘Import’, then open the ‘DefaultGroup’ folder on the right side and you will see it has been added.

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Click ‘Next’ then ‘Finish’ and you will be taken to the main menu. Now click on ‘Main View’.

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When you are taken to Main View, double click on DefaultGroup, then the name of your recorder (if you have one) and the cameras will be shown. In the screenshot I only have one camera connected, which is signified by the green play icon. Double click on the camera name to begin live view. If you want the camera to be in full screen, double click on the live feed.

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To access recordings, go to back to the Control Panel and then click on Remote Playback. Open up DefaultGroup on the left side panel, then select the cameras which you would like to view recordings from and click the play button. You can select the date using the calendar on the bottom right.

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To access the settings of the recorder/camera itself, go to the Control Panel, click on Group Device, then click on the spanner icon next to your recorder.

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For more information on the settings of the recorder, please refer to the quick start guide or the manual.

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ESTABLISHED IN 2004, GW Security started with one mission in mind: to provide high-quality video surveillance solutions at reasonable and affordable prices, with a “customer-first” mindset. Because of our mission, we have diligent and knowledgeable in-house engineering staff that provides excellent presale and post-sale support to make sure that you are 100% satisfied with your purchase. Therefore we are confident that our passion for our products and commitment to our customers are what will help bring you the peace of mind you desire in making your homes and businesses safe and secure.

The GW Security Camera Store

One of the most essential pieces of a security and surveillance system is the camera system. Your cameras are your eyes that keep watch over you, your loved ones, and your property.

That’s why you must get the best.

And the best is what we specialize in at the GW security camera store. Here are a few features that make our cameras some of the best on the market:

• Weatherproof
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Whether you’re looking for security cameras for home or commercial use, you’ll find the perfect camera system for your application in our GW Security camera store. No matter the number of channels you need, the resolution, or the type of camera you need, we have you (and your property) covered.

Advanced Technology for an Advanced World

We understand that security needs are constantly changing due to technological advancements. That’s why we strive to ensure that we provide our clients with advanced security solutions. For example, some GW security surveillance solutions are AI-powered. This means:

Fewer false alarms as the video cameras can differentiate between humans, animals, and other objects.

Machine learning systems help your surveillance system keep a database of all faces captured. This means the system will be able to recognize regular faces like those of neighbors, the mailman, and family members. As a result, no alarm will be triggered.

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GW5564NP-V8GW5532NP-V8GW5532NS-V8GW5532N-V8GW5532NGW5516NPGW5508NP

GW5532NPS-V4GW5532NP-V4GW5532NPGW5532NSGW5516NPGGW5508NPGGW5504N

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GW5564NP-V8GW5532NP-V8GW5532NS-V8GW5532N-V8GW5532NGW5516NPGW5508NP

GW5532NPS-V4GW5532NP-V4GW5532NPGW5532NSGW5516NPGGW5508NPGGW5504N

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GWEyePro

GWEyePro Setup Guide

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GW CMS

Windows

Mac

GW VMS

Windows

GW VMS Manual

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Windows

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