Guide Firmware How To

How to Upgrade Your Camera Firmware on a Computer?

How to Upgrade Your Camera

How to Your Camera Firmware on a Computer? If you found you can’t repair your camera to your NVR, it will be that your camera’s version not compatible with your NVR’s. Please kindly a search tool to detect your camera’s version and then it into the corresponding version. Then please try to repair the camera to the again.

Confirm the camera’s version.

1. Please connect the camera to the router by ethernet cable and on the camera by the adapter.

connect_IPC.jpg

 

2. this software on the computer to search the camera’s IP and its firmware version.

http://support.annke.com/document/Computer%20Software/IPCamSuite-1.2.26.8.exe

IP_search_tool.jpg

A. If the camera’s version is lower than 1.7.8, please it to 1.7.8 by the following steps.¬†(It need to upgrade it into 1.7.7 at first, then after its version is 1.7.7, then upgrade it into 1.7.8) After upgrade, pls note to reset the camera to the¬†factory setting.

The 1.7.7 firmware:

support.annke.com/document/JA/IPCfirmware/IPCHI18E_WIFI_20161221_IPCAMERA_WS18E_1_7_7_573013.rom

1.7.7_firmware.png

Then after its version been 1.7.7, please use the same method to it into 1.7.8

The 1.7.8 firmware:

support.annke.com/document/JA/IPCfirmware/IPCHI18E_WIFI_20180406_IPCAMERA_WS18E_1_7_8_573013.rom

1.7.8_firmware.png

 

B. If the camera’s version is between 1.7.8 to 1.9.3 (not including 1.7.8), please it into 1.9.3 by the same method above. After upgrade, please note to reset the camera into the factory setting.

The 1.9.3 firmware:

support.annke.com/document/JA/IPCfirmware/IPCHI18Ev2_WIFI_20171011_IPCAMERA_N18EV2W_1_9_3_578010.rom

You can also it into a 2.3.1 version.

The 2.3.1 firmware:

support.annke.com/document/JA/IPCfirmware/IPCHI18Ev2_WIFI_20180606_IPCAMERA_N18EV2W_2_3_1_578010.rom

Reset the camera after upgraded.

factory_reset.jpg

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