To view a video showing the firmware upgrade process, click here.

1.1 Open Wisenet Device Manager from a computer connected to the same network as the camera.
1.2 Click on ‘Search’.

2.1 Select the device
2.2 Click on ‘FW’
2.3 Select ‘FW Upgrade’

3. Click on ‘File Open’

Note: You can also click the ‘Download’ button to have Wisenet Device Manager download the necessary firmware files.

4.1 Browse for the correct Firmware File.  Note that a downloaded firmware file is typically in a ZIP file.  You will need to first unzip the firmware file so that you can locate the .IMG file.
4.2 Click on ‘Open’

5. Click on ‘Upgrade’

6.1 Wait until the Status shows “Success” and the New version of the firmware is displayed.
6.2 Click on ‘Close’ to finish.

VMS & ONVIF Supported Device Firmware Version

1. VMS Supported Device Firmware Version

You can search a supported device list for 3rd party VMS through the below websites.

– Genetec: https://www.genetec.com/supported-device-list

– Milestone: https://www.milestonesys.com/support/tools-and-references/supported-devices/

– WAVE: https://wavevms.com/resources/compatible-devices/

And, in this kind of list, you may be noticed that some specific version of firmware are listed.

It looks that specific version of firmware only can support for the VMS, but it is not.

All Hanwha cameras are basically backward compatible, so you can think of them as Latest Firmware or Higher versions can support the VMS properly.

Please use the latest firmware, and let us know if you have any issues with the version.

How To Wisenet Firmware Update

2. ONVIF Supported Device Firmware Version

You can search ONVIF certification for our Wisenet Cameras through the below ONVIF website.

ONVIF: https://www.onvif.org/conformant-products/

The certified version on the list could be an older version when you are searching ONVIF certification.

In that case, please request a new ONVIF certification for the latest version of firmware.

How to Security Systems Firmware Upgrade: A Comprehensive Guide

Learn how to perform a security systems firmware upgrade with our step-by-step guide. Ensure your security systems are up-to-date and running smoothly.

Table of Contents

1. Introduction to Security Systems Firmware
2. Importance of Firmware Upgrades in Security Systems
3. Types of Security Systems That Require Firmware Upgrades
4. Understanding Firmware and Its Role in Security Systems
5. Preparing for a Firmware Upgrade
   • 5.1 Backing Up Your Security System
   • 5.2 Checking the Current Firmware Version
6. Steps to Perform a Security Systems Firmware Upgrade
   • 6.1 Downloading the Latest Firmware
   • 6.2 Uploading and Installing the Firmware
7. Post-Upgrade Procedures
   • 7.1 Verifying the Firmware Installation
   • 7.2 Restoring System Settings
8. Troubleshooting Common Issues During Firmware Upgrade
   • 8.1 Firmware Update Failed
   • 8.2 System Incompatibility Issues
9. Best Practices for Maintaining Security System Firmware
10. The Risks of Not Updating Security System Firmware
11. How Often Should You Update Your Security Systems Firmware?
12. Automated Firmware Updates: Pros and Cons
13. Choosing the Right Time for a Firmware Upgrade
14. FAQs on Security Systems Firmware Upgrade
15. Conclusion

1. Introduction to Security Systems Firmware

Firmware is the backbone of any security system, acting as the bridge between the hardware and software components. It controls the system’s fundamental operations and ensures that all parts function harmoniously. Understanding what firmware is and its significance is crucial before diving into the upgrade process.

2. Importance of Firmware Upgrades in Security Systems

Upgrading your security system’s firmware is not just about keeping up with technology; it’s about ensuring your system’s integrity, performance, and security. Firmware updates often come with patches for vulnerabilities, new features, and improved compatibility, making them essential for maintaining robust security.

3. Types of Security Systems That Require Firmware Upgrades

Various security systems, including surveillance cameras, alarm systems, access control systems, and home automation devices, require regular firmware updates. Each of these systems relies on firmware to operate efficiently and securely.

4. Understanding Firmware and Its Role in Security Systems

Firmware is embedded software programmed directly into the hardware of a security system. It dictates how the system behaves, processes data, and communicates with other devices. Without regular updates, firmware can become outdated, leaving your security system vulnerable to new threats and inefficiencies.

5. Preparing for a Firmware Upgrade

Before starting the upgrade process, preparation is key. This involves several steps that ensure the system is ready for the new firmware.

5.1 Backing Up Your Security System

Always back up your system settings and data before initiating an upgrade. This precautionary step ensures that you can restore your system to its previous state if something goes wrong during the update.

5.2 Checking the Current Firmware Version

Knowing the current firmware version helps you determine whether an upgrade is necessary. Most systems allow you to check the firmware version through the system’s interface or accompanying software.

6. Steps to Perform a Security Systems Firmware Upgrade

Upgrading the firmware of your security system can seem daunting, but following these steps can simplify the process.

6.1 Downloading the Latest Firmware

First, visit the manufacturer’s website or use the system’s software to download the latest firmware version. Ensure the firmware is compatible with your specific model.

6.2 Uploading and Installing the Firmware

Once downloaded, upload the firmware to your security system via a USB drive, SD card, or through a network connection. Follow the on-screen instructions to install the update, and avoid interrupting the process to prevent errors.

7. Post-Upgrade Procedures

After successfully installing the firmware, some post-upgrade steps ensure everything is running smoothly.

7.1 Verifying the Firmware Installation

Check the system’s firmware version again to confirm that the update was successful. If the new version is displayed, your upgrade is complete.

7.2 Restoring System Settings

If the upgrade reset any settings, restore them from your backup. This step ensures your system functions as expected with the new firmware.

8. Troubleshooting Common Issues During Firmware Upgrade

Sometimes, things don’t go as planned. Here’s how to troubleshoot common problems during a firmware upgrade.

8.1 Firmware Update Failed

If the update fails, restart the system and try again. Ensure that the firmware file is not corrupted and is compatible with your system.

8.2 System Incompatibility Issues

Incompatibility issues can arise if the wrong firmware version is installed. Double-check the firmware version and the model of your security system to avoid this issue.

9. Best Practices for Maintaining Security System Firmware

To keep your security system running optimally, follow these best practices for maintaining firmware.

• Regularly Check for Updates: Set a reminder to check for firmware updates every few months.
• Enable Notifications: Some systems allow you to enable notifications for new firmware releases.
• Test System After Update: Always test your security system after a firmware update to ensure all components are functioning correctly.

10. The Risks of Not Updating Security System Firmware

Failing to update your security system’s firmware can lead to several risks, including:

• Security Vulnerabilities: Hackers often exploit outdated firmware to gain unauthorized access.
• Reduced System Performance: Over time, outdated firmware can slow down your security system.
• Loss of New Features: Manufacturers often add new features to firmware updates, which you’ll miss out on if you don’t upgrade.

11. How Often Should You Update Your Security Systems Firmware?

There’s no one-size-fits-all answer, but as a rule of thumb, check for updates at least twice a year or whenever the manufacturer releases a new version. This ensures your system remains secure and up-to-date.

12. Automated Firmware Updates: Pros and Cons

Many modern security systems offer automated firmware updates, but this feature comes with both advantages and disadvantages.

Pros:

• Convenience: Updates are installed automatically without manual intervention.
• Timeliness: Your system stays updated without delay.

Cons:

• Lack of Control: You may not have the opportunity to back up settings before the update.
• Potential Downtime: Automated updates can occur at inconvenient times, potentially disrupting your system’s operation.

13. Choosing the Right Time for a Firmware Upgrade

Timing is crucial when performing a firmware upgrade. Choose a time when your security system’s downtime will have the least impact, such as during off-hours or when the premises are unoccupied.

14. FAQs on Security Systems Firmware Upgrade

1. What is firmware in a security system?

Firmware is a type of software embedded into the hardware of a security system, controlling its basic operations and functions.

2. How do I know if my security system needs a firmware update?

You can usually check for firmware updates via the system’s interface or the manufacturer’s website. If your system is experiencing performance issues, it might be time for an update.

3. Can I revert to the previous firmware version if something goes wrong?

Some systems allow you to revert to the previous firmware version, but this is not always possible. Always back up your system before upgrading.

4. Will a firmware upgrade affect my system’s settings?

In some cases, a firmware upgrade may reset your system’s settings. It’s important to back up your settings before performing an upgrade.

5. How long does a firmware upgrade take?

The duration of a firmware upgrade varies depending on the system, but it usually takes anywhere from a few minutes to an hour.

6. Are firmware upgrades free?

Most manufacturers provide firmware updates for free as part of their ongoing support for the product.

15. Conclusion

Upgrading the firmware of your security system is an essential task that ensures your system remains secure, efficient, and equipped with the latest features. By following the steps outlined in this guide, you can confidently perform a firmware upgrade and maintain the integrity of your security systems.

Following is a handpicked list of Top Security Camera Software, with their popular features and website links. The list contains both open source (free) and commercial (paid) CCTV software.

#1) Security Eye

Security Eye is a video surveillance software that uses webcams and IP cameras to perform monitoring. This application can protect you from a company or home from intruders. It provides alerts via SMS and Email.

Features:

• The software enables you to setup a special date and period of the day.
• Security Eye tool record video in high quality.
• This NVR (Network Video Recorder) system supports 1200+ models of IP cameras.
• It has easy to use integrated video player.

#2) ManyCam

ManyCam is a live streaming software that enables you to deliver professional video, streams, online classes with ease. The tool allows you to remove, replace, or blur background during a web conference.

Pros:

• It does not have a watermark in the free version.
• You can stream up to 4K resolution.
• It has real time drag and drops effects.

Cons:

• There is no light enhancement feature.
• Most features need manual control.

Supported file formats: H.264 IP, MP4, MJPEG, MPEG, AVI, MOV.

Features:

• Available for Facebook and YouTube Live.
• It supports streaming and broadcasting.
• This tool is capable of recording videos in WMV and AVI.
• It can be synced with Skype and Yahoo messenger.
• The supported platform: Windows 10, 8, 7 PC
• Guru99 users get 35% off Premium plans with coupon 21BSCHOOL35

#3) Xeoma

Xeoma is one of the best free IP camera software for Windows that helps you to record video with sound. It gives you instant reactions and notifications. It allows you to capture screens from multiple monitors simultaneously.

Features:

• Provides adjustable sound volume.
• It allows you to navigate and control cameras with the device list.
• Supports for PTZ (Pan Tilt Zoom) control.
• It can detect sound.
• This security camera for Macintosh offers to face recognition-based access.
• Keep your video secure with a password.

#4) YouCam

YouCam is a free webcam software that can be integrated seamlessly into video call services like Zoom, Skype, Facebook, etc. It allows users to easily apply makeup and skin enhancement.

Pros:

• It has face beautification tools.
• Wide range of animated emojis.
• Customizable images and titles for live streaming.

Cons:

• Limited options in the free version.

Supported file formats: AVI, WMV, and MP4.

Features:

• It offers more than 200 effects.
• This app provides customized titles and images.
• YouCam includes animated emojis.
• It has a face login and face-out facility.
• You can add frames and scenes to images.
• This tool allows you to adjust lighting and sharpness in the video.
• Supported platform: Windows 10, 8, 7.

#5) Netcam Studio

Netcam Studio is a free IP security camera software that can be used for home surveillance, business, and family protection. This tool can receive or send commands to Dropbox, Slack, and Google Drive. It provides email and pushes notification that keeps you informed on unknown activity.

Features:

• It allows you to set rules to trigger external or internal actions.
• Offers a web browser client that can be accessed from any device.
• This application enables you to connect to 64+ cameras.
• You can review any event faster.
• It automatically detects speed and motion.
• This software provides more than 2000+ templates.

Link: https://www.netcamstudio.com/>

#6) Blue Iris

Blue Iris is a security and webcam security software that can capture JPEG screenshot or videos in AVI, MP4, and DVR formats. This application enables you to view recorded videos without any hassle. It can provide you alerts via instant message, voice phone call, etc.

Features:

• You can easily navigate cameras.
• It captures the image in MPEG and JPEG file format.
• The application uses audio and motion detection to trigger recording.
• Blue Iris can be connected remotely.
• You can view recorded cameras and live clips with ease.
• It provides a detailed log.
• Offers digital zoom and pan facility.

Link: https://blueirissoftware.com/

#7) Anycam

Anycam is one of the best WIFI security cameras that allows you to view and record live streams with minimal efforts. This application supports RTSP, RTMP, and MPEG-4 stream cameras.

• This WiFi camera software for PC enables you to view recorded videos individually.
• It requires only the input of the IP address or domain name to add a new camera.
• Anycam enables you to play recordings stored on your PC or network drive.
• You can play a video archive with ease.

Link: https://anycam.io/

#8) ZoneMinder

ZoneMinder is one of the best video surveillance software that helps you to monitor your office and home. This application works with a wide variety of cameras. This open source IP camera software for PC offers APIs that allows for third party integration.

Features:

• You can monitor from Android mobile and computer.
• Control your recorded data with permission.
• The free version of this software is compatible with Raspberry Pi and the latest hardware.
• You can install this IP camera program with no hassle.
• This webcam surveillance software helps you prevent theft.

Link: https://zoneminder.com/

#9) Perfect Surveillance

Perfect Surveillance is one of the best security camera software that enables you to view video from the IP address. This application supports more than 1200 models of cameras. It enables you to record snapshots and videos with ease.

Features:

• You can run instant or scheduled recordings.
• It triggers actions by detecting motion.
• This home security solution provides SMS and email alerts.
• The perfect Surveillance tool supports any browser.
• You can securely connect this software with a password.
• It has a built-in video player.
• Filter out video recording by time, date, and name of the camera.

Link: https://www.perfect-surveillance.com/

#10) iVideon

iVideon is a video surveillance software that can be used for business and home. This CCTV camera software for PC enables you to quickly create and delete users.

Features:

• You can integrate this software with corporate
• management systems.
• It is accessible from Android mobile and desktop applications.
• You can quickly view past recorded events.
• iVideon free CCTV software Windows allows you to map a surveillance location on a map for easy access.

Link: https://www.ivideon.com/

#11) Camcloud VMS

Camcloud VMS is one of the best CCTV software for PC that eliminates the need for hardware gateways. It allows you to choose from the largest number of cameras with plug and play setup.

Features:

• This VMS (Video Management Solution) application automatically detects cameras.
• You can manage cameras with ease.
• This free security camera software Windows 10 seamlessly integrates with NAS (Network Attached Storage) and SD card.
• It allows you to check the health of the camera.
• Provides services to control the camera through web and mobile apps.
• It offers a multi-camera timeline for ease of managing the cloud.

Link: https://www.camcloud.com/

#12) Genius Vision

Genius Vision is a security camera software that allows remote video monitoring and recording. It offers GUI with complete remote-control functions. This application enables you to pan, tilt, and zoom cameras.

Features:

• Supports multiple brands of IP cameras.
• This VMS (Video Management Solution) is easy to setup and configure.
• This best free IP camera software Windows 10 provides 3GPP (3rd Generation Partnership Project) mobile streaming.
• You can integrate this software with Google Map.
• This IP camera software enables you to schedule recording.

Link: https://geniusvision.net/community.html

#13) ContaCam

Contacam is one of the best home security camera systems that meets your security need. It is available in numerous languages, including English, French, Chinese, Italian, and more. This application has an integrated web server with password protection.

Features:

• It provides a summary video on a daily basis.
• This webcam survaillance software offers a motion recording facility.
• You will be able to perform manually records and snapshots.
• ContaCam IP cam viewer enables you to set up an unlimited parallel camera.
• Supports remote watching by using cloud clients.

Link: https://www.contaware.com/contacam.html

#14) Deskshare IP Camera Viewer

IP Camera Viewer is a security camera system that enables you to view live video from IP cameras or USB. It can be used for your home, office, or any other place where you need security. It supports more than 2000 different IP camera models.

Features:

• It automatically uploads recorded videos to a server.
• The tool is compatible with all models of IP cameras.
• You can control and view more than 4 camera videos.
• This free IP camera recording software provides preview from multiple cameras.
• This IP camera software enables you to make video clearer by adjusting camera video and image property.
• It allows you to configure the resolution and frame rate for video.

Link: https://www.deskshare.com/ip-camera-viewer.aspx

#15) Hanwha Wisenet WAVE VMS

Hanwha Wisenet WAVE VMS is a security camera solution that enables you to manage video with ease. It is one of the best webcam monitoring software which has a smart viewer that provides a simple user interface to monitor live feeds.

Features:

• You can monitor more than 72 videos from a connected camera.
• It allows you to search and play recorded data by the type of event.
• This application enables you to search by user, system, or record.
• Easy customize the IP Video Management platform
• A video can be exported with ease.

Link: https://www.hanwhasecurity.com/software/

#16) Luxriot Evo

Luxriot Evo is one of the best HD security camera software that can be used in the office or home. This tool interface is designed in a way that the user can quickly understand the configuration process.

Features:

• It has modules for video analytics along with face recognition.
• This IP camera viewer Windows 10 automates the video surveillance process with an alarm and action manager.
• You can perform continuous monitoring of all server status from the central server.
• It can stream video resolution upto 1080p.
• This WiFi camera software for PC allows you to archive streams.

Link: https://www.luxriot.com/product/ip-camera-software/luxriot-evo/

#17) C-MOR

C-MOR is an IP video surveillance system that enables you to keep watch on unwanted activity from the internet or network. This webcam security software allows you to view live or previous recordings without any hassle.

Features:

• It allows you to setup user rights and camera recording without installing software.
• This Mac security camera software offers an intuitive graphical user interface.
• You can search for tons of video recordings with ease.
• This IP camera client software provides secure access through password and encryption.
• The app supports all major IP video security cameras.

Link: https://www.c-mor.com/

#18) Agent DVR

Agent DVR is one of the best IP camera software that enables you to record video to MP4, RAW, GPU, etc. This application includes varieties of motion detectors. It sends email push notification and SMS to mobile devices.

Features:

• This IP camera software for Mac is fully integrated with home assistance.
• It can be used without installation.
• You can easily access this software from any device.
• This free NVR software supports unlimited cameras.
• This IP camera viewer online helps you to recognize people, pet, and face with no hassle.

Link: https://www.ispyconnect.com/

#19) Freedom VMS

Freedom VMS is one of the best wireless security camera systems that use all the latest CCTV technologies. It enables you to create a group of camera selection. You can also use this CCTV camera app to play multiple videos.

Features:

• It automatically synchronizes playback footage.
• This NVR software offers drag and drop functionality from the device list.
• You can search for a specific event with ease.
• This CCTV software for PC offers a sub-stream record playback facility.
• Export recording to CD, DVD, USB stick, SD card, etc.

Link: https://www.freedomvms.com/index.html

FAQ:

What are Security Camera Software?

Which are the best IP Camera Software for Windows 10?

What is IP camera?

How Do You Pick the Best Security Camera Software?

What are the common features of Security Camera Software?

Is it legal to use video surveillance?

Can I record my CCTV camera on PC?

Camera – Firmware Update using Wisenet Device Manager

Please follow these steps to update the firmware of a camera using Wisenet Device Manager.

To view a video showing the firmware upgrade process, click here.

1.1 Open Wisenet Device Manager from a computer connected to the same network as the camera.
1.2 Click on ‘Search’.

2.1 Select the device
2.2 Click on ‘FW’
2.3 Select ‘FW Upgrade’

3. Click on ‘File Open’

Note: You can also click the ‘Download’ button to have Wisenet Device Manager download the necessary firmware files.

4.1 Browse for the correct Firmware File.  Note that a downloaded firmware file is typically in a ZIP file.  You will need to first unzip the firmware file so that you can locate the .IMG file.
4.2 Click on ‘Open’

5. Click on ‘Upgrade’

6.1 Wait until the Status shows “Success” and the New version of the firmware is displayed.
6.2 Click on ‘Close’ to finish.

Read More : How To Wisenet Firmware Update

All available Firmware by Index

The link will guide you to the Hanwha Techwin America download archive listing current and archived firmware, including older releases.

Link to firmware downloads

	Camera firmware/	01-Oct-2019 11:46	–
	Controller firmware/	29-May-2020 10:34	–
	DVR firmware/	22-Jan-2018 11:09	–
	Decoder firmware/	29-Mar-2021 18:45	–
	Device Manager 2.3.5/	24-Jan-2020 09:14	–
	Encoder firmware/	07-Feb-2020 14:41	–
	NVR firmware/	09-Feb-2022 08:12	–
	Pentabrid firmware/	03-Jan-2020 09:09	–