IPC360 Home APP download

IPC360 Home supports Android and iPhone, you can download it from google play or app store.

Login IPC360 Home

To use the IPC360 Home camera, you need to register for an IPC360 Home account and log in.

If you are using the camera without internet you don’t need an account.

Connect IPC360 Home camera to wifi

1. Click Add Device or + , to enter the Add Camera screen. To have a better service, please confirm the country selected is your current location.

2. Scan the QR code of IPC360 Home camera, the QR code is on the camera, not on the manual.

If you can’t find the QR code of the camera or the QR code is corrupted, please click on ‘QR code cannot be found or missing?’ and select wifi camera.

3. Let the IPC360 Home camera connect to the power supply, if it is a bulb camera, please connect the lamp holder and start the power.

After the camera is powered on, wait for the camera to start up, about 30 seconds, if the red light does not flash rapidly, please reset the camera.

4. Click ‘My camera light flashes in red.’, then click Next.

5. Go to your phone’s wifi list, connect to IPC360 Home Camera’s hotspot wifi, the wifi name is “IPC365 AP-xxx” or “IPC360-xxx” , after connecting, return to APP, select your wifi, and enter the wifi password.

（If you can’t find “IPC365 AP-xxx” or “IPC360-xxx” wifi, please reset your camera.）

See also  IPC360 Home Camera FAQ and Troubleshooting

6. Wait for IPC360 Home camera to connect to your wifi, about 30-60 seconds, after successfully connecting, it will automatically enter the next step, and then set the name to start using it.

7. The first time you use IPC360 Home camera, you will get one month cloud storage for free, if you don’t need it, please click X, otherwise it may be deducted automatically after expiration.

Using the IPC360 Home camera without Internet

You can use this feature if you don’t have internet access or you don’t need to use IPC360 Home remotely.

1. Let the IPC360 Home camera connect to the power supply, if it is a bulb camera, please connect the lamp holder and start the power.

After the camera is powered on, wait for the camera to start up, about 30 seconds, if the red light does not flash rapidly, please reset the camera.

2. Download IPC360 Home APP, if you have logged in, please log out.
Connect the camera’s hotspot wifi in your mobile phone’s wifi list, the wifi name is “IPC365 AP-xxx” or “IPC360-xxx”, after connecting, go back to APP, click No Internet.

(If you can’t find “IPC365 AP-xxx” or “IPC360-xxx” wifi, please reset your camera.)

3. After entering the No Internet interface, you can start to use the IPC360 Home camera, it is recommended that you set a password for the camera’s wifi, otherwise anyone can connect to the camera.

4. After setting the password, the camera will reboot, reconnect the camera’s wifi, and enter the wifi password you set.

Share IPC360 Home Camera

An IPC360 Home camera can only be added by one account, to use multiple accounts at the same time, you need to share the camera to be able to.

1. Click Share or go to Share Device in the camera settings.

2. Click Share and enter your IPC360 Home account to share, you can share up to 5 accounts.

Sharing Notes:

See also  IPC360 Home For PC: Use the IPC360 Home camera on your PC!

Recording settings

To enable the IPC360 Home camera to record, you need a memory card to work, please first insert the memory card in the camera off state, the camera can be recognised normally.

1. After inserting the memory card into the MicroSD Card interface, check if the memory card status is Normal, if it shows abnormality, please try to format the memory card.

2. You can set the Record Storage Mode and Video Quality.

Viewing Memory Card Recordings

In the camera’s live video interface, click SD Card, you can view the video saved in the memory card.

The coloured time indicates the recording time, and the yellow time indicates the alarm recording.

Motion Detection Settings

IPC360 Home camera’s motion detection is always on and can’t be turned off, if you don’t want to receive alarm notifications, you can turn off Alarm Push Notifications in the Alarm interface.

You can set the alarm sensitivity and time. The camera also has Smart Al Detection and Human Detection, which require a subscription to activate.

You can also set up Alarm Soundhe and Alarm Light. With Alarm Soundhe set up, the camera will sound an alarm when it detects movement.

Setting Alarm Light will activate a white light when the camera detects motion. (This function is available only when white light is supported)

View Alarm Messages

You can view alarm messages in the Alarm interface, and if you have inserted a memory card, click on the message to view the recording.

Night vision light settings

You can set the IPC360 Home camera’s night vision operating mode in the Night Vision section of the Video screen or the Live Video screen.

Smart Mode: Switch to Smart Mode and enjoy black and white night vision. The camera delivers a vivid, full colour image when motion is detected.

Colorful: Camera provides colourful video in low light conditions. If abnormal video is displayed, please switch to black and white mode.

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See also  IPC360 Home Camera FAQ and Troubleshooting

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Black & White: Camera provides black and white video in low light conditions.

Sound Settings

In Sound Settings, you can turn off the IPC360 Home camera’s voice prompts, adjust the sound volume and turn off the microphone.

Turn off the indicator light

In Advanced, you can switch off the camera’s LEDs, Status Light is the switch for the LEDs.

Motion Tracking Settings

The IPC360 Home camera can follow the movement of an object, in the Live Video screen, click Trace to start motion tracking.

Pan-Tilt Control

In the Live Video interface, click Pan-Tilt to control the IPC360 Home camera to rotate up, down, left and right.

save location

You can save the current position of the camera, and later on you just need to click on the picture to make the camera start rotating to the specified position.

1. Click Collect, enter a name, and click Save.

2. Click on My Collections and the camera will rotate to show the view of your collected location.

3. Support timer. Once you have set a timer, the camera will automatically return to this position after manual adjustments or motion tracking.

How can I see multiple IPC360 Home cameras at once?

In the Live screen, click the first icon to enter multi-screen mode, click + to add another camera.

(Not available in no internet mode)

Why do I connect to IPC360 Home camera’s hotspot wifi, but the app doesn’t show the connection screen?

Reset IPC360 Home camera

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IPC360 Home Camera FAQ and Troubleshooting

Why is my IPC360 Home Camera offline?

1. Check the router network

To check if the router network is stable, use other mobile devices or laptops to connect with the same router and see how it works.

2. Re-powering the IPC360 Home Camera

Please re-power the camera and wait a minute to see if the camera comes back online.

3. Check the WiFi network signal

To avoid your IPC360 Home Camera going offline, move the camera closer to the router for a stable WiFi network.

4. Reset the camera

Please long-press the Reset button till the red status light flashes, then reset the camera again.

How to fix IPC360 Home Camera Connection Failed?

1. Check for the following problems, and then reset the camera to reconnect it.

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See also  IPC360 Home For PC: Use the IPC360 Home camera on your PC!

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2. Reboot the router, sometimes the router malfunction cause not connect to the new device, reboot the router can be solved.

3. Keep the camera close to the router, so that the camera can receive strong wifi signal.

Why does IPC360 Home camera show offline after changing location?

After IPC360 Home camera power on, wait for 1-2 minutes, it takes time for the camera to connect to wifi.

If it shows offline for a long time, it means that the camera can not connect to wifi at the current location, please change the location.

How to reset IPC360 Home camera

When your IPC360 Home camera is abnormal or offline, you can try to reset the camera.

What is the hotspot wifi name for IPC360 Home camera?

The wifi name of the camera is “IPC365 AP-xxx” or “IPC360-xxx”, if you can’t find the wifi of the camera, please make sure the camera is powered on, then reset the camera.

What is the hotspot wifi name for IPC360 Home camera?

IPC360 Home camera’s hotspot wifi has no password by default, if it prompts for a password, it means you have set a password, please reset the camera if you forget the wifi password.

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See also  Set Up IPC360 Home Camera User Manual (Ultimate Guide)

Do IPC360 Home cameras support ONVIF or RTSP?

IPC360 Home all cameras do not support onvif or rtsp

Can I use the IPC360 Home camera without an internet connection?

Yes, the camera has a hotspot wifi, you can connect to the camera’s wifi to use the camera.
Please check the manual

Why do I connect to IPC360 Home camera’s hotspot wifi, but the app doesn’t show the connection screen?

IPC360 Home For PC: Use the IPC360 Home camera on your PC!

IPC360 Home is a security camera app, you need to work with the camera to use.

IPC360 Home only supports Android and iPhone, there is no computer client.
But, you can use IPC360 Home APP by installing Android emulator on your computer

How to Install IPC360 Home for PC

Download Bluestacks

You need to Download BlueStacks on Windows or Mac PC first. Afterward, you have to start the installation of BlueStacks on your computer.

It is similar to any other software installation procedure on a PC. Run the setup, Allow the software to make changes in your computer, and then it will start to install.

In the second step to get IPC360 Home Download for PC, users have to enter Google Account. After the installation of BlueStacks, you will see the emulator home screen. Locate the Google PlayStore and launch it.

First-time users have to enter Google Account which is already in existence. Or, users can create a new one if unavailable.

Here the final steps arrive, now users are ready to use IPC360 Home on Laptop or desktop. Users got 2 options to accomplish the task.

1. Visit the Google Play Store > Search for the IPC360 Home App > Install it.

2. Downlaod IPC360 Home APK on PC > Drag and Drop it inside BlueStacks > Allow the emulator to install.

That’s how you can install IPC360 Home for PC.

How to use IPC360 Home For PC

To use IPC360 Home For PC , and mobile phones are the same, you can check this manual.

“IPC360 camera setup for iPhone”, “IPC360 camera setup for Android”, “IPC360 camera setup without QR code”, “IPC360 camera motion detection sensitivity settings”, “IPC360 cloud recording subscription cost”, “IPC360 camera two-way audio not working”, “IPC360 night vision not clear”, “troubleshooting IPC360 camera wifi connection”, “how to reset IPC360 camera”, “IPC360 camera compatible with Alexa/Google Assistant”, “best IPC360 camera settings for home security”, “download IPC360 camera latest firmware”.

Swann Camera Troubleshooting

Let’s discuss Swann camera troubleshooting. Like any other brand of Wi-Fi or IP camera for consumer-grade surveillance, you will come across common errors that you can solve easily in a DIY fashion. Refer to this guide for more details.

The Swann brand claims itself to be security made smarter. It backs up its claim by making some of the world’s best value security system. They’re able to compete against the likes of Ring, Nest, Arlo, Bink, and Wyze by providing the smartest of features and the most intuitive of controls.

Regardless, in case your Swann camera stops working, isn’t recording, isn’t connecting to Wi-Fi, or has issues with playback, “ Swann camera Troubleshooting – Problems and Solutions with Swann security cameras” got your back.

Swann camera not working: How to Fix

If your Swann camera isn’t turning on, check the wiring or battery. If it’s offline or has hampered function, disconnect the cameras, disconnect the power supply, and then restart to see if that fixes the problem. Your camera can also stop working if it’s overheated. Cool it down and try again later.

If worse comes to worst, your Swann camera might be “bricked” or rendered completely broken and non-functioning. If it’s still in warranty, you can get it replaced for free or at least get a discount for a replacement.

See More :

• Swann device Password Reset for all model
• How to Install SwannView Link
• SWANN LATEST FIRMWARE UPDATES

Swann camera not recording: How to Fix

If your Swann cam is not recording, it might be because recording is disabled. Go to “Main Menu” the select record. Fix “Record Setup” and “Motion Setup”. You can also set up the “Record Schedule” too.

Check “Motion Setup” to see if that’s the reason why your camera isn’t recording (it only records when it detects motion).

You can also connect one camera only to your DVR or NVR to see if that fixes the recording issues. You can setup an isolation test, cross-check the camera and cable, and interpret the results to narrow down the issue.

Swann camera not connecting: How to Fix

Check your router and make sure the Wi-Fi password entered is correct. Sometimes, your Swann camera might unsuccessfully establish connection with your router simply because you misread a character or capitalized the wrong letter (it’s case-sensitive).

The cam could also be out of coverage area of the router. Make sure the router and the camera(s) are close to one another to ensure a smooth connection.

If the camera is still have issues with Wi-Fi connection, reset or power-cycle your router and try again. It might be an ISP problem. If you believe the camera is in error, you can reset it back to factory settings using the recommendation outlined below.

Swann playback not working: How to Fix

To playback a video, tap the “Playback” icon, then the “Camera” icon, and then set a start and end date and time. You can also search recordings on the recorder below the calendar then tap “Start Playback”.

Sometimes, when you attempt to playback videos, you get blue lines to show it was recorded but get an “open failed” error message when you attempt to play it. This could be caused by bad configurations, lack of storage space, corrupted video files, and failing DVR components.

This could also root from the latest software update. It mostly affects iPhone users but even Android users are affected. Contact a Swann technician or consider replacement if the problem consists.

Swann camera black screen: How to Fix

Some Swann cam users experience CCTV cam black screen or a blank video at night. This might mean the camera lacks infrared night vision, especially if it continues to record and works fine during the daytime or if you put a lamp or light source where it’s supposed to record things.

Maybe you simply forgot to turn the IR on. Fix this by checking camera settings and enabling the infrared light. If that’s not the case, then the infrared night vision camera might lack an IR cut filter.

It could also have a faulty IR sensor. Either way, you might need to have the device fixed by a technician or replaced altogether depending on the severity of the damage or the state of its warranty.

Off-warranty products might require some repair and finagling from third-party repairmen but this means it’s now outside the jurisdiction of Swann.

How to reset Swann camera?

To reset Swann Camera models NHD-805/806/810/811/815/815AF/816/817/818/819, here’s how to go about it. Locate the reset button. You might need to use a reset key or a pin in order to press it for 10 seconds to start the reset process.

Disconnect the camera from the NVR first before resetting it. You’ll also need to remove it from the PoE switch or power adapter to turn it off completely. Some devices require a pin or cable key to access the small reset button.

FAQs – Frequently Asked Questions

Here are the most frequently asked questions in regards to the Swann cam.

Where is reset button on Swann camera?

On most Swann cams, the reset button is found on the bottom of the device. However, this might vary depending on the model. This button typically requires a needle or pin to push until you hear a click sound. You need to hold the button for 10 seconds to reset the device.

How to find Swann IP camera default password?

The default all-access admin password for Swann is “12345” on the username “admin”. To reset the password for cameras, NVRs, or DVRs, you might need to get the MAC address by downloading some sort of app.

Alternatively, you can reset the camera to default settings by pushing the pin-sized reset button for 10 seconds in order to get the default password back.

Swann DVR default password: How do I find my Swann DVR password?

If “12345” is not the password being used by NVR’s “admin” account and you’ve forgotten what the password is, reset it by downloading and installing the HomeSafe Config Tool first. Open the app, click on your device’s IP address, and note the MAC address.

Now, you can go to the login screen of the DVR, click on “Forgot Password”, and enter the MAC address provided to you by HomeSafe. Click “OK” when you’re done then set a new password.

Why have my Swann cameras stopped working?

You should check first that your camera power supply (or supplies) are properly connected to a wall socket or power strip. If you do have the power supply connected to a power strip, try a wall socket just in case the power strip is faulty or is a specialised unit that doesn’t have all the sockets active at all times.

How do I reset my Swann camera?

Disconnect the camera from the NVR (or from a PoE switch or a power adapter) to turn it off completely. Press and hold the reset button. While holding down the reset button, plug the camera back to the NVR (or to the PoE switch or a power adapter) and continue holding down the reset for 30 seconds, then release.

Why is my security camera black screen?

Some users experience CCTV camera black screen or video going black at night, it’s likely that the camera lacks infrared night vision, or the IR night vision camera doesn’t have an IR cut filter or a faulty IR sensor, or you simply forget to turn the IR on. Quick Fixes: Check camera settings to make sure the IR is on.

How do I get my Swann cameras back online?

All you need to do to get back online is to re-register the camera. Follow the steps below:First, go into the home interface (this is the screen it goes to when you start the app) and tap the “Camera” button on the bottom. On the next screen, tap the camera where it says “Camera is Offline”.

How long do Swann security cameras last?

Unfortunately, details aren’t provided for how long the Lithium Ion battery will last on a single charge, but it’s likely to be around 8-10 weeks based on our use. Obviously, if it’s not practical to take the device down every couple of months, then it may be worth investing in the solar panel accessory as well.

Why is the blue light flashing on my Swann DVR?

The first time you power up your camera, the camera LED will be blinking blue to indicate pairing mode.

Why does my security camera keep going offline?

Security cameras go offline for three main reasons: power outages, loss of internet, or failure of the camera’s components (broken parts or wires). Knowing some quick troubleshooting tips will help you get your camera back up and running in no-time.

What happens if you unplug a security camera?

When your house, the cameras won’t record. When you are away from the home, the cameras record. They’ll still be “working” but not recording.

What to do if all cameras display no image on the DVR monitor?

Is this an existing camera that was working and at some point had video loss? Follow these troubleshooting steps.

1. Test Your Power Supply.
2. Check Power Supply Box Fuses.
3. Test Camera on a Different DVR Port.
4. Use a Test Monitor.
5. Use a Test Cable and Spare Power Supply.

Why is my Swann security camera not connecting?

Make sure that the connection is successful by checking your router and ensuring that your Wi-Fi password is correct. If the camera is still having issues connecting to Wi-Fi, reset the router and try again once it’s back up.

Why does my EUFY camera keep going offline?

Your Eufy camera goes offline if the battery has run out of charge, has lost connection to the HomeBase and Wi-Fi, or you need to update your Eufy app. You should check your battery and check the Wi-Fi settings to ensure that they are working correctly or reboot your camera to solve the problem.

Is Swann a Chinese company?

Swann has always been a leader. From humble beginnings in Melbourne, Australia the business now has offices in the USA, Canada, Australia, UK, Hong Kong and China and a presence in over 40 countries on 6 continents.

Can Swann cameras be hacked?

A popular wireless security camera designed to safeguard businesses and homes was vulnerable to a spying hack. The flaw meant it was possible to hijack video and audio streamed from other people’s properties by making a minor tweak to Swann Security’s app.

Are Swann 4k cameras any good?

The quality of the cameras are excellent. They feel, look and operate great. Simple setup and easy to use.

What does the blue light on my DVR mean?

The blue light indicates that the DVR (or other receiver) is outputting an HD signal. It could be the HDMI negotiation with your new TV causes it to stay on when the TV is off. If it’s too bright for you, a small piece of opaque tape is recommended.

What does it mean when Blink camera flashes red?

The Blink Video Doorbell flashes a red LED on the ring surrounding the doorbell button when it is seeking connection. During setup, and change of system or Wi-Fi, the red LED shows if the doorbell is ready to connect. If the red LED is not flashing as expected, remove one battery for five seconds and replace it.

What does a blue light mean on a camera?

LED setup reference guide

A flashing blue light on a security camera means you are ready for the WiFi protected setup.

Why do my wireless cameras keep disconnecting?

There are two main reasons that a camera may lose WiFi connection. It may be installed too far from your WiFi router, or it may not have sufficient bandwidth on your WiFi. Please contact our customer support for help in diagnosing this issue and confirming the cause.

Why won’t my security camera connect to my Wi-Fi?

Hold your phone in the location of your camera and check the number of dashed Wi-Fi coverage on your phone. If the connection is poor, if possible, reduce the distance between the camera and your Wi-Fi router. Consider a wired installation or consult your internet provider for solutions.

Why does my IP camera lost connection?

Network Conditions

Surveillance Station may lose connection to your camera when the Internet connection is poor or if changes are made to bandwidth, firewall, or IP address settings.

How do I disable Swann camera?

How do I disable Swann camera?

1. Yea, it’s possible to turn off the INTCAM manually.
2. Try this procedure, using the button on the back of the cam –
3. Press and hold the Pair button for 30 seconds.
4. To turn it back on, just press the Pair button for a second, Don’t hold too long or it’ll go into pairing mode.

Will DVR still record if unplugged?

The Cloud will continue to record your set programs while the physical DVR is unplugged. You are also correct that if your additional TV boxes are unplugged, this will not affect your planned recordings.

How do I stop my security camera from being unplugged?

Indoor cameras

1. Run your camera’s power cable behind furniture or shelving so that it’s harder to spot and unplug.
2. Install cable clips to help keep the power cord attached to the wall. Check your local hardware store for availability.

How do you troubleshoot a security camera?

How do you troubleshoot a security camera?

1. Know your login details.
2. Check the power source (most cameras are PoE)
3. Check to see if cameras work from inside or outside the network.
4. Check the cabling.
5. Reboot the system.
6. Check for IP conflict.
7. Check ARP tables.
8. Update software & firmware.

Conclusion

Even though Swann isn’t as well-known as Ring, Arlo, or Nest, it has a significant share of the Wi-Fi cam market because it caters to a significant niche. Many people are curious how to troubleshoot this camera because they’re loyal Swann customers.

There’s great demand to know how to make sure their Swann devices work and operate smoothly. They also wish to know whether their Swann is broken or fixable in some DIY way.

How to Connect Swann Camera?

If you wish to learn how to connect your Swann cam to Wi-Fi, to your phone, to your TV, to your laptop, to your MacBook, to Alexa, to the Internet, and so forth, you’ve come to the correct guide.

People are curious about the Swann camera because it provides a dependable and affordable alternative to your Ring cams, Arlo cams, and Nest cams. It does everything those cams could do in terms of Wi-Fi-based and app-based operation but in a format much closer to CCTVs.

It’s this dependability that Swann got a loyal consumer base who’d read articles like this about “How to connect Swann camera?” and whatnot. So let’s discuss how to connect the smart cam to different devices already!

How to connect the Swann camera to Wi-Fi?

In order to connect your Swann Wi-Fi or IP cam to Wi-Fi, you need to pair it up with your Swan Security app.

• Go to the Menu: To do so, tap the menu on the upper-left corner of the screen, then select “Pair Device”. Afterwards, tap “Start”.
• Scan QR Code: Attached to your camera is a QR code sticker. Have your smartphone scan that. If you don’t have the QR code, tap “Manual Pair” and get the MAC address above the serial number of your cam.
• Enter Wi-Fi Password: Now you can enter the Wi-Fi password and tap “Next”. Enter a camera name then tap “Next”. Set the camera into “Pairing Mode” by pressing and holding the rest or pair button until the LED blinks blue. Now tap “Next”. Then tap “Start”.
• Congratulations Message: If your cam successfully connected to Wi-Fi, you’ll see an overview on the app. After that’s done, tap “Next”. You’ll get a “Congratulations!” message once setup is complete.

How to connect Swann security cameras to Phones? (iPhone, iPad, Android)

Remember the section above, where you had to download an app and scan a QR code via the app in order to pair up your camera with your phone (whether it’s an Android, iPad, or iPhone)? That’s how you connect your mobile device to your Swann cam.

Get SAFE by Swann for Android devices, SwannView Plus for iOS devices, and SwannCloud for iPad and Android tablets. Swann Security App and SwannView Link can be used for multiple devices.

Finally, download HomeSafe View for desktop PCs doing NVR/DVR remote viewing and AlwaysSafe for NVW-485, NVW-490 & SWWHD-PTCAM Cameras.

See more:

How to connect the Swann camera to the TV?

You can hook up your Swann cam to your TV using the Digital Video Recorder (DVR). It has a hard disk of your recorded footage that a modern smart TV or flatscreen TV with an HDMI connection should be able to read and review videos with.

You can also connect Swann cam to your FireTV by first connecting the Swann cam to Alexa (more on this below).

How to connect Swann camera to Laptop, Macbook?

Download the HomeSafe View for desktop PCs in order to connect your Swann Camera to your MacBook or Laptop. To view Swann cam on your Windows PC, launch the Device Configuration Tool and have it detect the camera and NVR (Network Video Recorder).

Any cameras directly connected to the NVR won’t be shown. The cam’s IP address should be visible here.  Click on it like a link to launch Internet Explorer and view it from there.

How to connect the Swann camera to Alexa?

Open the Amazon Alex app. Click the three lines icon on the upper-left corner of the screen. Select “Skills and Games” tab. Search for the “Swann Skill”. Select the skill then login to your Swann account.  Press “Done” and then select “Discover Devices”.

The new Alexa Skill should then detect your Swann cams and have them listed on the “Devices” tab. Amazon Alexa works with Swann cameras to stream live camera video to your Echo Spot, Echo Show, or 4K Fire TV.

See more here:

How to connect Swann DVR to the Internet?

In order to connect your Swann DVR to the Internet, you need to first connect the DVR with your phone or tablet care of SwannLink. From there, it should have the ability to link to the Internet by proxy.

SwannLink connects systems care of peer-to-peer technology. Just scan your ID number or QR code to SwannLink in order for it to directly connect your smart devices to your DVR via the cloud, with the Swann DVR verifying the ID of your smart device as well as the username and password of the Wi-Fi.

FAQs – Frequently Asked Questions

Here is the most frequently asked questions section of this guide.

Why is my Swann camera not connecting?

Your ISP or router might have a bad Internet connection. Reset or power-cycle the router to get it back online. If the issue persists, contact your ISP for more details. Or maybe your cam is out of the router’s coverage area. Make sure they’re both near one another for best results.

Finally, check the Wi-Fi password. Make sure this case-sensitive password has been entered correctly when prompted by your app.

How do I get my Swann cameras back online?

Enter the Wi-Fi password again and make sure it’s correctly entered since it’s case-sensitive. Put your cam nearer the router. Reset the router and make sure your ISP is providing you with a solid Internet connection.

If the camera itself is failing to connect to a perfectly fine Wi-Fi, you might need to troubleshoot the cam, its connection to the app, its connection to the NVR or DVR, and so forth. You might need to reset it to factory settings altogether.

How do you reset a Swann security camera?

To reset Swann Camera models NHD-805/806/810/811/815/815AF/816/817/818/819, locate the small reset button (usually found on the underside of the device) and press it with a reset key, needle, or pin for about 10 seconds. Before doing a reset, disconnect the camera from the NVR and PoE switch.

See more: https://support.swann.com/s/article/tAM37IZ5qr

What app do I use for Swann security cameras?

The Swann Security App manages all of your Swann cameras in one central hub. The HomeSafe View app for the PC or Mac is the desktop program for remote viewing of NVRs and DVRs.

AlwaysSafe is the app for NVW-485, NVW-490 & SWWHD-PTCAM Cameras. You can also download SAFE by Swann for Android devices, SwannView Plus for iOS devices, SwannView Link for multiple devices, and SwannCloud for iPad and Android tablets.

How to access Swann DVR from the computer?

To view Swann on PC, You can see this post: https://securitycamcenter.com/view-swann-cameras-homesafe-view-software/

Conclusion

Hopefully, this guide has shown you everything you need to know about Swann cameras when it comes to setting them up, connecting them to different devices, and troubleshooting any errors you might encounter when operating them.

How to Reset Swann Camera?

You’ve reset one camera you’ve reset them all, right? Well, kind of. In the case of the Swann Camera or any other Wi-Fi security camera out there, it’s some variation of finding the reset button, waiting for the light to change, and then you’re done.

The Swann brand claims to produce some of the world’s best value security solutions that also offer the most intuitive controls and the smartest of features. They intend to empower you, the consumer when it comes to their quality products like their Wi-Fi or smart device cameras.

Although they’re not as well-known as Ring, Arlo, or Blink, they have their own market share and niche to cater to. This is why so many people are curious about how to reset the Swann camera. It’s not exactly the same as resetting cameras from Ring and Arlo.

How to Reset Swann Camera

In regards to how to reset Swann Camera models NHD-805/806/810/811/815/815AF/816/817/818/819, here’s the nitty-gritty. There’s an extra cable for the models above that isn’t a connector but a reset button. It looks like a reset key to use on a keyhole or pinhole to prevent accidental resets.

When resetting the Swann Cam to factory settings, you need to disconnect it from the NVR first. Or from its power adapter or PoE switch. This will turn it off completely. Now locate the reset button press and hold it. Some devices might require a cable key or pin to access the button.

Reconnect While Resetting Then Disconnect Afterwards

While holding the button down, plug the camera back to the NVR, PoE switch, or power adapter. Continue holding it down for about 30 seconds before releasing. At this point, disconnect the camera again to turn it off completely.

This should reset your cam to factory settings. Unlike other Wi-Fi camera models, Swann Cams make it more complicated to do a reset to avoid accidental resets, like you accidentally pressing the button or inserting a pin into the reset pinhole when you have no intention to reset to factory settings.

Why Do You Need to Reset the Swann Camera?

Sometimes, the Swann Cam—like any other sophisticated piece of electronics, such as your laptop, smartphone, and tablet—can encounter a glitch or an error that keeps it from properly connecting to your Wi-Fi, using its motion alerts, or uploading its footage to the cloud (if you paid for the service).

You can do a host of things to troubleshoot such errors, including power cycling the device like a wayward router or fixing your router itself to re-establish your Wi-Fi connection if the problem isn’t with the Swann hardware itself.

If push comes to shove and none of those tips work, you can do a hard reset to factory settings (the settings right off of the box or the factory line) to get it working back to normal. You’ll still need to put back your customizations afterwards though.

The History of Swann 101

Swann traces its roots back to Melbourne, Australia. It eventually grew from its humble beginnings, with it now being an international or multinational company with offices in the United Kingdom, the United States of America, Canada, Hong Kong, and Mainland China as well as Australia.

It even has a presence in over 6 continents and 40 countries. What separates Swann from other security companies riding the Wi-Fi cam thread is that it’s a pioneer in the field of Do-It-Yourself (DIY) security with its often imitated features taken from many of its products.

It has doubtlessly done its part in making households and neighborhoods safer compared to before, when the only cameras regular consumers could afford were Nanny Cams and Baby Cams.

Swann’s Membership with the Infinova Group

At present, Swann serves as an Infinova Group member, thus providing major commercial institutions and startup businesses alike with enhanced security device production through better manufacturing abilities, cutting-edge research and development, and state-of-the-art innovations.

They’re at the forefront of networking and security solutions plus they’re not limited to the video doorbell or Wi-Fi security camera market like the Amazon-backed Ring and Blink camera lines. They’ve also expanded their international network access thanks to their Infinova Group backing.

They’re specifically dependable when it comes to making the one-app ecosystem standard work superbly in their models of smart devices, as opposed to others that use multiple apps or one app per camera model.

Swann’s Focus on Crime Prevention

While other companies would rather turn their Wi-Fi camera offerings into Swiss Army Knives of functionality that assist in making the Smart Home future of the 21^st Century a reality, Swann has established its market presence with a different tactic.

They’re more about giving consumers true security, which means they have more of a focus on crime prevention. They provide their cameras with alarms and direct lines to the police for emergencies instead of turning their camera into the next smartphone with non-essential features.

This is also why most Swann cameras offers two-way talk, sirens, alarms, sensor lighting, motion sensors, night vision, and more. This deters not only midnight prowlers and burglars but also package thieves and neighborhood brats.

Swann’s Enforcer Cameras

Swann’s Enforcer Cameras take crime deterrence to another level by using True Detect detection sensors that detect heat, motion, and people. The people detection in particular keeps down power usage and false alarms involving strays and wildlife like cats, chipmunks, birds, and raccoons.

When triggered, True Detect activates the alarms and chimes with all its trimmings. You’ll get mobile alerts, spotlights, flashing lights, video recordings, and more as though you’ve tripped the museum alarms that alert the security guards (or your closest neighbors).

Many of Swann’s more sophisticated inventions include vehicle and pet detection, face recognition, and the peace of mind that your home is protected through cloud and local recordings. This is why it has camera reset included to deal with software errors from all those settings.

Things of Note

We believe that the Swann Camera allows customers to protect and stay connected to their home and/or businesses no matter the circumstances through best-value and intuitive design. This is reflected upon the ease by which you can reset their cameras.

This proves that Swann is one of the global leaders in security monitoring with consumer electronics or smart devices as well as security-centric solutions for smart homes and commercial establishments of the present and the future. What more can you ask for a renowned company with affordable wares?

How to add an NVR in FusionPro

Users now have the ability to add NVRs to their account, as well as adding cameras to the NVR.

IMPORTANT NOTE: We recommend that the cameras are first configured individually and then added to the ClareVision app before adding them through FusionPro. This ensures that the password is reset on the camera. If attempting to add the camera in FusionPro with a 6-character password or less (which is the default) it will fail.

To add a new NVR:

1. Access the desired FusionPro account and click to add a new device.
   Desired Account > Devices tab > Add Devices > Cameras > (Select an NVR type)
   
2. Enter all the required info (IP address, username, password) and select the desired channels.
   
3. Click Create Device.

   Devices are created until an error occurs. If an error occurs, device creation will stop and it notes which channels were successfully added. If the user accidentally checked a channel that is not in use, simply uncheck the problematic channel and click Create Device.

   If the user returns to the add device screen and enters the IP of an existing NVR, the existing channels are displayed.

To add a camera to an existing NVR:

1. Follow the steps above for adding a camera.
   – or –
   Edit an existing camera on the NVR.
2. Scroll down to the NVR Cameras table.
3. Click on an unconfigured row.
   
4. Re-enter the username and password and click Save.
   You can also navigate to any NVR channel device from another NVR channel device by clicking Edit in the NVR Cameras table of a configured channel.

To delete an NVR camera:

1. Go to the Devices tab.
2. Select the checkbox for the desired camera, and then select Delete in the Select an Action drop-down.

Read Next : ClareVision Camera and NVR Firmware

ClareVision FAQ

Cameras, NVRs, and ClareVision App Frequently Asked Questions

CAMERAS

Does Clare plan to release any WiFi cameras?

Yes, they are available as of Q1 2022.  Check them out in the SnapOne store.

Are your cameras NDAA compliant?

Yes, the ClareVision product line is compliant with NDAA regulations.

Are your cameras ETL listed?

Yes, our cameras are ETL/ETL-C listed.

Are your cameras ONVIF Compliant?

Yes, ClareVision cameras are compliant with Profile S and T.

What is the difference between the Value Series, Performance series, and Color at Night?

The Value Series is intended to service accounts with basic surveillance requirements without sacrificing video quality and reliability. You will find the value series in the same high quality IP67 housings as the performance series and the video performance to be outstanding. The Performance Series adds:

• True Wide Dynamic Range (120db)
• Smart Events (Intrusion, line crossing, loitering, people gathering)
• Sony® Starvis image sensors for improved low light performance
• Higher power on-board processor which will allow new smart event processing features in the future

Color at Night cameras feature everything included in Performance Series cameras with the added benefit of a warm white LED light that can illuminate the scene and produce vivid color in night time settings. This allows for important details to be captured that are normally lost with IR night vision cameras such as vehicle colors, facial features, licence plates, etc.

Do all cameras come with SD Cards?

No. The 2MP and 4MP Value Series and 4MP Performance series come with pre-installed SD cards. The 8MP and varifocal Performance Series cameras do not come with SD cards. SD Cards are available for purchase should you need to add or upgrade capacity.

What can I store on the SD Card?

The SD card is intended for event storage, but you can configure normal (full time) record as well. You can only record ONE event type to record on the SD card: basic motion, smart events, OR normal record. NVR’s do not have this restriction.

What is the lapse time for the SD Card, and will it loop back?

The SD card in the 2MP is 16GB and 32GB in the 4MP cameras (both Performance and Value). For the 4MP cameras, if the defaults in the camera are left unchanged, you will be able to record approximately 18 hours of fulltime video or just over 1,000 on minute events. If the compression is changed to H.265, you will be able to store about 36 hours of fulltime video or 2,000 one-minute events. The 2mp will last slightly longer.  The default setting for the cameras is loop-back enabled, meaning the camera will overwrite the oldest stored video once it runs out of storage space (FIFO).

Can I use the SD card as a ‘backup’ to the NVR by storing events locally and fulltime record and events on the NVR?

Yes. Camera recording can be set up independent from NVR recording.

What wall brackets and junction boxes are compatible with ClareVision cameras?

You can see a complete list of all ClareVision wall brackets and junction boxes, as well as cameras they are compatible with HERE.

Why is my camera recording full time when it’s configured for motion only?

All 4M V100 cameras (part number CLR-V100-4X36X) record full time and tag the motion events in the time line when motion occurs.

What are some of the important default settings I should know?

ClareVision have been configured for best out-of-box settings and experience. The default settings should be ‘ready to go’ for 90% of applications reducing training and field installation errors. The important settings are as follows:

• FPS: 15
• Compression: H.264
• IR: automatic
• WDR (when available): off
• Time: NTP time server on, refresh every 10 min, Eastern Time Zone, DST on
• Motion Record: enabled, 7 days, 24 hours a day
• Motion Events: enabled, 7 days, 24 hours a day
• Smart Events: disabled

Do any of the ClareVision cameras include built in microphones or I/O connections?

Yes, please refer to the following article for a complete list. CLICK HERE.

What is the password process and what if I lose it?

The default password is the first six characters of the UUID. The first time you log into the camera from the web console you will be prompted to change the password. You will be prompted with setting up security questions and offered to download an encryption key for password recovery. Either those questions or the encryption key can be used to reset the password. If you do not take these steps and store this information, the only way to recover the camera is a physical factory restore. (See manual). When that is done, the camera will restore to factory default settings allowing you to enter the first fix digits of the UUID as the password.

I use Hikvision, is there an ‘activation key’?

There is no ‘activation key’ for the ClareVision cameras.

What is the difference between the calendar in the storage settings menu and the calendar in the events menu?

The events menu is essentially an ‘arming’ feature. In order to propagate events to the mobile app, linked services (e.g., relays, FTP, email), or to record you need to arm an event type. The configuration of the event along with the event calendar control the CONFIGURATION of the event (e.g., H/M/L sensitivity, motion area) and the time of day / day of week the camera will trigger on an event. The event ‘arming’ controls when and how an event happens, and no other system or service will receive those events without this feature set up. The record calendar simply controls when events (or normal video) will be recorded provided they are armed at that time.

What do you recommend I do for setup with the two calendars?

The flexibility of these calendars is virtually endless, but in a majority of use cases we recommend the following:

• Set the record calendar to 7×24 record for the event type you wish to record.
• Use the event calendar to control when an event will be triggered which will in turn control when it is recorded.

How does all this relate to the mobile app and the user experience?

The event ‘arming’ controls the propagation of the event to the mobile app via push notifications. This is INDEPENDENT from whether the event is recorded. The recording under storage management controls what ends up on the SD Card which is where the mobile app goes for the event history. We cannot stress this enough: keep the storage settings calendar set to 7×24 and use the event calendar to control when a motion event (example) is triggered (push notification) and stored to the SD card (event lookup in the mobile app). If you do not do that you risk having a push notification sent to the user with no recording to view when they go to the event log.

Why then are the event arming schedules and record schedules separate?

There are plenty of use cases where you may want to record on a different schedule than the arming schedule. This can be common in more complex installs where the linkage feature for event arming is used. (see manual for more information).

What are Smart Events and how do they work?

Smart Events are events that require the presence of a human to trigger. They are also specific in nature: intrusion zone, line crossing, loiter, people gather.

What is the difference between a Motion Event and a Smart Intrusion Event?

You can essentially use the Smart Intrusion event to reduce false triggers if the primary interest is detecting the presence of a person. Motion events use a typical grid pattern and sensitivity settings to control which areas of the field of view are analyzed for motion and at what sensitivity. A car, dog, or any real motion in the included field of view will trigger an event. A smart intrusion event is set up by drawing a box around the area of interest, setting the sensitivity and detection type. Once configured, a human will have to enter the intrusion zone for the event to trigger.

How do I power the cameras?

Nearly all ClareVision cameras (excluding CLR-V100-4B36WF-W and CLR-V100-4T36WF-W) are PoE AF and do not require PoE+ (PoE AT). You can also power the cameras with a 12V DC 1amp power supply (not included).

Do the cameras support remote access?

The cameras support remote access via the mobile app via Clare’s free P2P service. Additionally, you may use Dynamic DNS or configure the local router to enable remote web access.

How do I predict the storage and bandwidth required for an installation?

You may use the Clare bandwidth and storage calculator located HERE to calculate your bandwidth and storage requirements for a project.

How do the cameras receive firmware updates?

All Clare cameras can be updated via the ClareVision OTA server using the mobile app. This is the easiest way to update the cameras. Update notices happen two different ways:

• Upon adding the camera to the app, the app will check the OTA server for a firmware update and, if available, require the user to download the update.
• Once added, if the camera is eligible for an update an icon will appear in the live view indicating there is an available update. Updates are in the device configuration dropdown under “Device Information”.

Which browsers does Clare support?

Currently, ClareVision cameras and NVRs support Google Chrome and Edge browsers.

Is there a Control4 driver for ClareVision cameras?

Yes. The Control4 driver supports live view and events including motion events and smart events. SDDP is not currently supported but will be released along with OVRC support before the end of 2021.

Is there a ClareOne driver for ClareVision cameras?

Yes. The ClareVision driver supports live view on the mobile app and ClareOne panel as well as motion and smart event propagation for automation rules and notifications.

Are the ClareVision cameras/NVRs OVRC enabled?

Currently, only ClareVision NVRs support OvrC. OvrC Support for cameras will be coming at a later date.

Do I need to do port forwarding?

No. ClareVision cameras and NVRs do not require any port forwarding.

NETWORK VIDEO RECORDERS (NVRS)

Are your NVR’s NDAA compliant?

Yes, ClareVision products are in full compliance with the NDAA regulations.

Which browsers does Clare support?

ClareVision NVR’s currently support Google Chrome and Edge browsers.

Can I record normal video (full time), smart events and motion events on independent schedules?

Yes. Recording schedules are controlled under storage management.

How much storage is on an NVR?

The 4-Channel has 1TB, the 8-Channel has 2TB and the 16-channel (upcoming) has 4TB of HDD storage on-board. The 4-channel and 8-channel support one HDD up to 8TB’s. The 16-channel supports up to 2 HDD or 16TB’s of total capacity

Do your NVR’s support outboard storage?

Yes. They support USB drives and NAS drives.

I see you list your NVR’s as 4, 8 and 16 channel but the camera support figures are higher, please explain?

The model ID for the NVR (e.g., 4-channel) is the number of PoE ports on-board. The channel support listed in the data sheet is the actual number of cameras the NVR will support. The four channel will support 9 cameras, the 8 channel will support 16 cameras and the 16 channel will support 25 cameras.

Keep in mind the cameras supported number is a license number and is not an absolute support figure. The incoming and outgoing bandwidth of the NVR will dictate the number of cameras the NVR can support in a real application. The bandwidth calculations are impacted by VBR settings, compression settings, framerate settings, motion in the field of view among other factors.

Does your NVR support 4K?

Yes. The NVR output is 4K. If the camera is not a 4K camera, the NVR will up-sample the video to 4K as it passes video to the HDMI port. The NVR will record up to 4k (8MP) camera streams.

Do your NVR’s have sensor inputs and relay outputs?

Yes. There are 16 sensor inputs and 4 relay outputs on the 16 channel NVR.

Does the NVR expose the camera settings for easy setup?

Yes, the NVR provides access to nearly all camera settings via the NVR web UI.

Is there a Control4 driver for the NVR?

Yes, the Control4 driver supports live view. If you would like events from a camera on the NVR, connect the camera to the NVR on the general LAN and not the PoE ports. When that is done, the camera driver can be used to directly access the cameras.

Is there a ClareOne Driver for the NVR?

Yes, the ClareOne driver supports live view. If you would like events from a camera on the NVR, connect the camera to the NVR on the general LAN and not the PoE ports. When that is done, the camera driver can be used to directly access the cameras.

Are the ClareVision NVR’s OVRC enabled?

Yes. ClareVision NVRs feature native OvrC Support.

Do the ClareVision NVR’s work with legacy ClareVision Plus cameras?

Yes. We have tested all ClareVision Plus cameras on the ClareVision NVR’s. They will add as ‘ONFIV’ cameras.

Do the ClareVision NVR’s work with Luma cameras?

Yes. We have tested products from each Luma category on the ClareVision NVR’s. They will add as ‘ONVIF’ cameras.

When a ClareVision Plus camera or Luma camera are connected to a ClareVision NVR, which app do I use?

Connecting a ClareVision Plus camera, Luma camera (or ONVIF camera) to a ClareVision NVR enables the ClareVision app to gain access to the cameras for purposes of live view and event playback. The live view NVR integration to ClareOne and Control4 will also function. In effect, the ClareVision NVR ‘adapts’ a ClareVision Plus or third party ONVIF camera to the ClareVision cloud. You can use this technique to take over camera systems that are ONVIF compliant and bring them to the Clare Cloud!

Can I add or change a ClareVision NVR hard disk drive?

Yes, the four, eight and sixteen channel NVR’s have 1TB, 2TB and 4TB hard disk drives pre-installed. The four and eight channel NVR’s can support one hard disk drive up to 8TB. The sixteen channel NVR has four drive bays total and ships with 1 4TB HDD pre-installed. The sixteen channel NVR can be equipped with up to four 8TB internal hard disk drives, or 32TB’s total storage. Additionally, the sixteen channel NVR has an external SATA port for connection to external hard disk arrays. The warranty is not voided when you change or upgrade hard disk drives.

What manufacturer and model hard drives are recommended?

Clare installs and recommends Toshiba DT series hard disk drives designed for surveillance applications.

CLAREVISION APP

Which operating systems is the app available on?

The ClareVision App is available on the Google Play store for Android and Apple App store for iOS.

Does the mobile app support NVR’s and cameras?

Yes. There is a different view for NVR’s (grid view) than cameras. The features and actions are nearly identical other than the device presentation.

How do I add cameras to the mobile app?

Adding cameras is extremely simple in ClareVision. Tap the “+” sign on the home page, tap ‘device is on the network’ if you are on the same network as the camera (e.g., home LAN), the app will scan the local network for all unattached cameras and NVR’s and produce a list of cameras for inclusion. Select the camera you would like to add and enter the password. You can now access the camera for live view and view all stored events on the camera or NVR.

How do I configure the mobile app or cameras for remote viewing?

No configuration required. Once you add the device to the mobile app, the Camera is enabled in the ClareVision cloud automatically.

Can I add a camera remotely?

Yes.  Tap the “+” button on the home screen and either scan the UUID or enter it by hand, enter the password and done.

I have noticed there are very few configuration options for camera events in the mobile app. Why is that?

That was intentional. Most pro-style apps do not provide configuration features in the end user mobile app. We did not want the user to inadvertently alter the configuration you enabled thereby causing a service visit. We will gradually enable end user configuration when that feature (e.g., motion) can be completely displayed to the end user and you can remotely view the changes and correct them in the event a user configured something incorrectly.

Which events are supported by the mobile app at launch?

Motion events are supported at launch. Smart events are not. We expect to release smart events support before the end of Q2 2021.

Can I search for a recording or event by date/time?

Yes, tap ‘Filter’ in the event log to filter by event type and/or date/time.

I see you still have ClareHome/ClareOne and now ClareVision. What do I need to do to enable the best consumer experience?

While there are several ways to configure a ClareOne/ClareVision system, we recommend the following sequence as a guide to best practices:

During the setup of the ClareOne panel via FusionPro, go to the “Add Devices” tab and select Cameras. When in that screen FusionPro/ClareOne will scan the local network for ClareVision Cameras and produce a list of devices you may add. In that screen, each camera discovered on the network includes a configuration web console link. Use that link to connect to the ClareVision Camera(s) or NVR web interface.

Use the web console for the cameras or NVR to set the password and configure the camera/NVR including event arming and recording schedules

Once complete, enter the new device username (default admin) and the new;y changed password in FusionPro to enable the camera(s) and NVR in ClareOne.

Once the cameras are installed, have the user download the ClarOne/ClareHome app and the ClareVision app. Once the user has signed into the ClarHome app and added the desired cameras to the ClareVision app the two apps will deep link.

A deep link action happens when a user taps the ClareHome camera icon on the favorites page. Doing so will automatically take the user to the ClareVision app to that camera’s live feed. Tapping the back arrow in Android or the app name in the upper left corner of an iOS device will return the user to ClareHome/ClareOne.

Why did you release ClareVision on a second app?

After a great deal of deliberation, we determined that the stand-alone use cases for the camera line did not need the burden of the entire ClareHome application, and that through deep linking we could create a near ‘single app’ experience for the user when both systems are present.

Where else is deep linking used?

Everywhere. Any app you use where you touch an icon or hyperlink uses deep linking to take you to the destination app/web site. The most well-known example of deep linking is Facebook and Facebook Messenger. The messaging app is an independent app from the base Facebook app and uses deep linking to provide a seamless user experience.

Will there be a single account in the future for users with ClareOne and ClareVision?

Yes. We are working hard to provide a single-sign-on experience for the Clare Ecosystem.

Is there a monthly fee for ClareVision services?

No. The P2P service and all cloud services are free of charge. We encourage dealers to charge for this service as part of your recurring monthly fee however making 100% of your service fee drop to your bottom line!

ClareVision Cameras Quick Start Guide

Introduction

The ClareVision camera line includes Value, Performance, and Varifocal series cameras which are available in bullet, dome, and turret forms. This guide covers the setup process for using these cameras standalone with only the ClareVision App and how to add them to work with the ClareOne Panel and ClareHome App.

FAQ’s, Best Practices, and How-To’s:

How do I configure ClareVision WiFi Cameras?

How can I fix streaming issues when viewing a camera feed in the ClareVision App?

What video encoding does the ClareOne Panel or Control4 system support?

How do I configure Smart Events like humanoid detection?

How do I set up Cloud Storage for ClareVision cameras?

Understanding Recording Schedules vs. Arming Schedules on ClareVision Cameras

Part 1 of 3: ClareVision Camera Setup:

1.  Download the IP Search Tool to your computer and launch the program.

2. Ensure your computer is connected to the same network as the cameras to discover all the cameras available on the network.

3. Copy the IP Address of the camera you would like to start configuring and paste it into your web browser to open the camera console. (We highly recommend you use Internet Explorer for optimal performance).

4.  Enter default camera username and password.

 5.  You will be prompted to change the default password. Please have the primary user change the password and write it down on the back of the Installation Manual that came with the camera. Leave this manual with the primary user for future technical servicing.

6.  Have the user select and input their security questions for password recovery. We also recommend that the password reset key be downloaded and emailed to the primary user for safe keeping in the event that the password and security reset answers are lost.

 

5.  FusionPro will search the network for compatible cameras and display a list of all available cameras found.

You can also download it from the link below.

For iPhone  https://itunes.apple.com/cn/app/yoosee/id981863450?mt=8

For Android https://play.google.com/store/apps/details?id=com.yoosee&hl=en

3. Run the app and register an account.

4. add a camera.

5. Input wifi’s password and wait for 1 minute to connect.

6. Create a new password for the camera.

7. Finally, you can see a live video of the camera.

Load More : How to Connect a WiFi Camera to WiFi Router to Wired NVR