Hikvision NVR 5.0 Professional Installation Guide

Hardware Installation

Software Configuration

Additional Resources

Important Note: The provided steps serve as a general guideline. Specific configurations might differ based on your NVR model. Always refer to the official user manual for detailed instructions and advanced functionalities.

Setting up a Hikvision NVR (Network Video Recorder) involves several steps, including hardware setup, network configuration, and camera configuration. Here’s a detailed guide to help you set up your Hikvision NVR 5.0:

1. Hardware Setup

Step 1: Unbox and Connect Components

Step 2: Connect the NVR to a Monitor

Step 3: Connect the NVR to the Network

Step 4: Connect Cameras to the NVR

Step 5: Power Up the NVR

2. Initial Configuration

Step 1: Boot Up and Log In

Step 2: Set Date and Time

Step 3: Network Settings

3. Adding Cameras

Step 1: Detect and Add Cameras

Step 2: Configure Camera Settings

4. Recording Settings

Step 1: Set Up Recording Schedule

Step 2: Configure Storage Settings

5. Remote Access Setup

Step 1: Enable Hik-Connect

Step 2: Port Forwarding (if necessary)

Step 3: Mobile App Setup

6. Final Steps

Step 1: Test the System

Step 2: Backup Settings

Troubleshooting Tips

This guide should help you set up your Hikvision NVR 5.0 system. For more detailed instructions, refer to the user manual or the Hikvision support website.

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1.Download the mobile APP (Guard Viewer) and Sign up

for an Account

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 222

Download the mobile APP and Sign up for an Account

1. Download and install the app.

Please scan the QR code to download the free APP “Guard Viewer”

You also can visit the Apple Store or the Google Play Store to download the Guard Viewer app for iOS or Android devices. Alter installation, tap the icon to launch the app.

2.Register an account and login

For first time use, please create a new account and add the following steps:

Please tap Sign up and follow the on-screen prompt to register an account by email.

2.Add Device to APP(Guard Viewer)

YS AHD TVI Security System User Guide v1

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

Add Device to APP(Guard Viewer)

Auto add is not suggested. Please tap on “Later” if you see this message box.

In this situation, it will Auto Search to discover the NVR device connected to the local network. But once your mobile phone disconnects with LAN WiFi, you will not be able to view it anymore.

Please Add devices in this way

1.  Please Tap on  “ Menu” icon> Tap on “Devices”> “Add” ,

2.  Tap on “Scan”> “OK ” to scan the NVR QR code

3.Navigate to “Menu– Network> Basic> P2P”

• If the Device Status is “Network connected…” , means device is online   and ready for remote view

• If the Device Status is “Offline” , please check the network connection first, if the problem remains, please feel free to contact us at  Love@Hiseeu.com   

After you add the device successful, the “Device status” will be “Online”, and your APP account username will display here.   • You can check your APP user name by navigate to “Me”

• If the username doesn’t belong to you, please click on “Delete” and add it again.

4. add NVR by scanning device QR code and click on “save”

5.    Please Tap on “Menu ” icon, Tap on “Live View” “Add”

6.  Select the device and tap on “Start Live View ”

3.Device shows “Offline” (system kit to app)

Device shows “Offline” (system kit to app)

1. If the device shows offline on the mobile phone app, we need to make sure the NVR is connected to the network perfectly or not

2. Go to your monitor that is connected to NVR, and check out the network status first navigate to this path first: “Menu–Network–Basic–P2P”, also check whether the device status is online or not,

3. Also go to “Menu–Network–Advanced”,to disable the “PPPoE”

4. if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply”. After that, go back to “P2P” and check if the device status is online or not

5. if you connect the network cable to the lan port or the lan/wan port of the router

We need to connect it to the lan port of the router,plz take a photo of yours for us to check.

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If the P2P show connect the network ,but the app also show the offline,please delect the device on your APP and re-add it again.

4.Enable push alerts on APP

Enable push alerts on APP

5.Why I can’t remote view when the network is outside？

Why I can’t remote view when the network is outside？

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Cause: Customer doesn’t follow the instructions on the user manual and add the device in a local adding way, so we suggest them to delete the device first, and re-add the device again like this FAQ

https://www.hiseeu.com/a/help/article/53969

6.APP Share Device

APP Share Device

One device is linked to one user only. The NVR system can only be controlled by one authorized account, which can share the device with others to prevent attack or hacking.

There are 2 ways to share the device with others. For the admin user, please follow the instructions to share the device:

1.Type in “Menu Icon ” and navigate to “Devices”

2. Tape on “… ” > “Share”, You can select a single channel to share or select the entire NVR system to share

3.Share the device by typing in the user name you want to share and selecting the function as needed.

• The other user needs to register a Guard Viewer APP account and provide the user name for sharing.

• After that, when this user login the APP will find the device by navigating to “Devices”.

4.Share the device by generating a QR code

• Create a sharing password and set the valid period

• Click “Generate”, your APP will generate a QR code

• Other users can use the APP to add the device by scanning the QR code you sent

7.Add Device on Guard Station PC Client Software

Add Device on Guard Station PC Client Software

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

Add device to “Guard Station” Download link: https://www.dropbox.com/sh/jeftu4sqwy4y1u8/AAD4PkyEJxg6j4H1n20PxBkZa?dl=0  

Please sign up for the mobile APP(Guard Viewer) account and add the device first.

Download and run “Guard Station” on the PC

1) Please Navigate to “Device Management”> “Cloud Device”> Click on “Login”

2) Login with your APP account and password.

3) After Login, the device you added to the APP will list here

Please click on “Control Panel”> “Live View”> Double-Click Camera to load the live view video

8.Guard Station shows “offline”

Guard Station shows “offline”

plz check local NVR is connected to network perfectly or not,If your NVR hasn’t connected to the network yet, it will show “offline” in your PC Client “Guard Station”

Plz go to your NVR that is connected to Monitor,

Check out the network status, first navigate to this path first : “Menu–Network–Basic–P2P” ,and check the device status is online or not,

if it shows: network disconnected, plz enable the DHCP in this path ” Menu–Network–Basic-TCP/IP ” and click “Apply” , After that, go back to “P2P” and check if the device status is online or not

9.Not Recording? HDD not working?

Not Recording? HDD not working?

Right-click the mouse from “Menu–Storage–Hard Disk”

If there is no hard drive information or Status shows Abnormal, the hard drive is having an issue

10.AHD5 Modify the Camera model

AHD5 Modify the Camera model

（Please notice that AHD5 cameras only the TVI camera model have the audio function，the AHD5 cameras we sell seperately is the AHD model so it should modify the TVI model to have the audio function)

1. Click the OSD Menu Control , then click the arrows to the Menu t hen click the icon to select the “VIDEO SETTING ”

2.Select the VDEO SETTING and click the arrow to enter.

3.Then Select the “TVI ” on the HD, then click the “APPLY&REBOOT “and then click the “RETURN “and the “EXlT” back to the Version

4.Finally Turn Audio On

11.Forget DVR Password

Forget DVR Password

If you forget your current password, please follow the instructions to reset it.

1. In the system login interface, please click on “Enter Password” > “Forgot Password”

2. If you filled in your email address as a reserved email when you set up the system, you can reset the device password via the APP(Guard Viewer)

In NVR interface, tap forgot password.

1. Scan the above QR code by APP “ME–General–Forget Device Password” , and the security code will be sent to your email address.

2. If you haven’t set up an email before, or have any difficulties resetting the password, please take a screenshot of this interface(Serial No. please also make the code is as clear as you can ), and email us at love@hiseeu.com , since we need the serial number to produce a new password by using an internal tool

12.One or two cameras are not working

One or two cameras are not wokring

(1) BNC Cable connected to Camera is broken

Step: Use another BNC cable to connect the camera to have a try

(2) The port of the DVR box is broken

Step: After changing the BNC cable, and still there is no camera image, plz insert the camera into another port of the DVR to have a try

(3) Camera is broken after troubleshooting with the steps （1）-（2）

13.Four cameras or above are not working

Four cameras or above are not working

Four cameras or above not working is an abnormal situation. It’s not only a camera issue, which could be related to a power supply or power splitter connected to four cameras

If the power supply or power splitter connected to four cameras is broken, which can’t provide power supply to cameras

Step:

(1）Change to another 12V 2A Power Supply to connect to four cameras to have a try. We wanna make sure if this is related to the power adapter

(2) Change another 1-4 way power splitter to connect four cameras to have a try. We wanna make sure if this is related to the power adapter

( If you do not have another power adapter/splitter, plz use the other power adapter connected to the four normal cameras)

After making sure the power supply or power splitter is doing fine, but still no camera image, which means the DVR box is having issue

4.Eight Cameras are not working

Eight Cameras are not working

Please check your camera connection is correct ， if the connection is correct ，

i t’s mostly possible the DVR box is having issue, and need a new DVR box replacement

Further support, plz email us at email love@hiseeu.com

Or contact us at +1 917 688 2228

15.How to record the event only？

How to record the event only ？

Please click the mouse to the Menu then click the “ Storage ” and then click the “ Recording Schedule ”，“ Select Camera ” then click the “ enable Schedule ” click the “ Audio Storage ” then select the color of record type and fill in the corresponding time and date.

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This guide explains the setup for each option so that you can determine which one is best suited for your needs and scene..

How to find the camera’s light settings in its web interface:​

Even if the camera is connected to an NVR, before anything, you will need to log into the camera directly to access the advanced image and light settings to enable the different light modes, as these are not accessible from an NVR.
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By default, your camera will be set to remain in ‘ColourVu only’ mode during low-light, meaning the white light will be constantly on when it is dark and never use its IR. The below sections will show you on how to configure the new ‘Smart Hybrid’ mode, ‘IR only’ mode, and ‘ColorVu only’ mode.
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How do I set my camera to Smart Hybrid mode:​

This mode is utilises both the IR and white LEDs built into your camera. It is useful as it allows you to keep your cameras to stay discreet in IR mode while there is no activity in your scene, and then switch to full colour when a person or vehicle is detected by putting white light on the scene, providing you with all of the additional information a colour image offers while also acting as a deterrent.

Here are the steps to enable this mode:
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How do I set my camera to ‘IR only’ mode:​

This mode is recommended if you would like the camera to be as discreet as possible and your scene is dark at night, as the camera will use its IR LEDs all the time at night and then switch back to colour during the day, meaning the white light is never used.
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How to Configure Light Settings on Hikvision Cameras

How do I set my camera to ‘ColorVu only’ mode:​

This is the opposite to IR mode, as the camera will turn on its white light at night and keep it constantly on, meaning that its IR is never used. This mode is ideal if you are not worried about the camera being discreet and prefer a colour picture 24/7.
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How do I find my Hikvision device and edit its network settings?

You probably want to be able to view your camera feeds remotely wherever you are; either in a web browser, the iVMS-4200 software, or the Hik-Connect mobile app. All IP CCTV devices communicate over your LAN (local network) and have a unique location on the network. So, you will need to be able to locate where the device you want to view is and make sure it has the right settings for it to work on your LAN. You will then be able to access the device from a PC or mobile device, and connect it with the rest of your CCTV system.

Please follow the steps beneath to find and correctly set your Hikvision device’s network settings.
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Step 1:
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The first step is to work out if you need Hikvision’s SADP tool or not. If you only need to discover and access an NVR and some Plug and Play cameras connected directly to its PoE ports, then you don’t need to use it.​

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If you aren’t using the SADP tool:​

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Or, on the NVR’s local GUI (Graphical User Interface – when operating the recorder from a connected monitor and mouse), go to:​

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System → Network → TCP/IP​

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Here, you can view and change the NVR’s network settings to match your LAN which is explained in step 2 – you can then ignore the rest of the steps.​

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If you are using SADP:​

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If your cameras are connected to your LAN, rather than to an NVR’s PoE ports, you will need to install the SADP tool. This scans for all Hikvision devices on your LAN by their MAC addresses. Now, follow steps 2-5 below.​

Step 2:

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You now need to identify some of your LAN’s settings, which you need to set to match on your devices.​

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From a Window’s PC, you will need to use the Command Prompt tool to find these.​

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If you’re using a Mac, then you can find these by launching System Preferences, and then going to:​

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Network → Advanced (make sure your Wi-Fi/Ethernet connection is selected on the LHS) → TCP/IP​

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Make a note of the following numbers, as you will need to use them when changing your device’s network settings:​

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IPv4 Address – This is the IP address of the computer that you are using. This address is therefore already occupied, so you will not be able to assign any other devices to this specific address. The digits after the final decimal point indicate where the device is located within the range of your local network, which spans 1-254. You’ll need to change the number after the third period (or full stop/dot) to something that is between “1” and “254” and not already occupied by another device on the LAN.​

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NB – Please see these guides for instructions on checking if a proposed IP address is occupied:​

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How-to: How do I find my router and PC’s IP address using a Windows PC?​

How-to: How do I find my router and Mac’s IP address using a Mac?​

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Subnet Mask – This shouldn’t need to be changed on the NVR, it will usually be “255.255.255.0”.​

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Default Gateway – This is the IP address that’s been assigned to your router. Any device being added to your system needs to be within the range of your gateway in order to be discoverable.​

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Step 3:

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Now, launch the SADP tool again. It should show a list of all the Hikvision devices on your local network and their default network settings. Provided the device is being powered and has a connection to your LAN, then it will show up here. You can also alter the device’s network settings here, and check things like the model number, serial number, the firmware version installed on it.​

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NB – Remember that any camera that is directly connected to your NVR’s PoE ports will not show up in SADP. This is because the NVR hides any cameras directly connected to it from SADP on its own “subnet”, which is separate from your local network. Don’t worry though, as you won’t need to change the settings for these cameras. ​

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Step 4:

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Tick the box beside your device to view and edit the network settings.​

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If the device hasn’t yet been connected to the network then it will show as “Inactive”. You will be asked to set a password for it when you click the tick-box for it. For more instructions on activating your device, please see Part 6.​

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Once activated, ticking the box beside your device will change the network settings in the “Modify Network Parameters” window, so that they match your LAN. You need to make sure that you enter the password for that device before clicking “Modify” for these changes to be saved.​

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Step 5:
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Check that these changes have been reflected in the SADP device table – you may need to wait a few minutes before refreshing. If they have, then you should be to carry on with getting this device connected to the rest of your system.​

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NB – If you aren’t the camera’s first owner then you will need to perform a hard reset on it. This will reset the device to its inactive factory state so that you can set new password by activating the camera in SADP. Once this has been done, SADP will allow you to modify each network setting edit the network settings to match your LAN so that you can use the device standalone or add it to your NVR remotely.

How do I set up events and email or push notifications on my Hikvision camera?

Video Analytics, or “VCA events”, are some of the most useful features available on a Hikvision camera. Using these will mean that your footage is analysed in real-time for any activity or abnormalities with your system that you would like to receive an alert for. The different events that are available currently (which ones are available varies which each model of camera) include:

This guide will cover the setup of three of the most popular event options:

Motion Detection – This is one of the first AI options that was introduced and will analyse your footage for any moving object in a specified part of your scene and can alert you as soon as it is detected. As it detects motion in its most basic sense, it uses less of a camera or NVR’s processing power than the other event options, meaning it is always available regardless of your video compression settings.

If you are not using a device with AcuSense then this option will give you the most false-positive alerts, as it offers the fewest ways for filtering out moving objects that you are not interested in, such as object size and the direction or duration of the motion.

Intrusion Detection – This is similar to motion detection in that it will alert you when a moving object is detected within a predefined “intrusion zone”. However, this is better if you want more control over when you are alerted as it will only notify you when a moving object enters the zone, rather than whenever movement occurs within it. This event type also allows you to specify the size of trigger objects, as well as how much of an object enters the zone and for how long before you are alerted.

Line Crossing Detection – This option is particularly useful for various entrances, boundaries, and roads, etc., as it allows you to draw a line in your scene so that you are notified when an object moves across that line. Importantly, you can specify the direction(s) of movement across the line on which you are notified. Like intrusion detection, you also have more control over the size of the trigger object and how much of it must cross the line.
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Note – Before starting, you will need to check that your Default Gateway and DNS Server are correctly set up in your device’s network parameters, as these need to be right in order for you to be sent email notifications. To check these, please see part 2.​

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Section 1: Setting up motion detection​

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Step 1:​

Connect to your device’s web browser interface by browsing for its IP address and log into it. If it is recording to an NVR, then connect to this, as this is where you should set your events from.​

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Step 2:​

Once you’re in, navigate to:​

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Configuration → Event → Basic Event → Motion​

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If you’re using an NVR, select your camera from the “Camera” dropdown.​

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Note – To set one of the other VCA event options, you’ll need to go to “Smart Event” rather than “Basic Event”, where you will be shown a list of tabs with all the other available events on your camera. ​

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Step 3:​

Tick the “Enable Motion Detection” box.​

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Step 4:​

Decide if you want to enable “Dynamic Analysis for Motion”. When this is turned on, green squares will show on anything that triggers motion detection in the camera’s feed, which can help with identifying exactly what has triggered the event.​

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Note – Cameras usually determine what is ‘motion’ in your scene by detecting pixel changes in the image, as a large amount of pixel change usually indicates movement. However, if there is lots of visible noise in your image due to gain control in low light, you will probably see a high number of false alerts on the camera. Using one of the more advanced event types, or the camera’s built-in LEDs to illuminate the scene, will help here. ​

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Step 5:​

Once you’re happy with the view of your scene, click on the hexagon or “Draw Area” button in “Area Settings”, which will allow you to use your mouse to draw the area within which you would like motion detection to be active.​

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On Easy IP 3.0 and earlier cameras, These areas will be indicated by a red grid or polygon that appears when you click on part of the scene.​

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The newer cameras will get you to draw one solid shape for each of your detection areas by left-clicking to set each point of that shape. When you have set all the points that you need, right-clicking will complete the shape and allow you to draw any others that you need.​

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To clear your zones, just click the cross or “Clear All” button.​

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Note – If you are not using an AcuSense camera or NVR, then you should make sure that the edges of your detection zones are not on top of anywhere that is likely to see a lot of movement, shadows, or reflections (e.g. roads, foliage, windows or the sky), to mitigate the number of false triggers. ​

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Step 6:​

If you’re using an EasyIP 4.0 camera, draw any more detection zones that you need by repeating step 5 above.​

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Step 7:​

Adjust the “Sensitivity” bar if you need, which determines how sensitive the detection is to pixel changes. The higher the sensitivity, the more easily motion detection is triggered, meaning you will receive more alerts as a result.​

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A good starting point for the sensitivity is 60, but you will likely need to tweak this yourself over time to identify the optimum setting for your scene.​

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If there is lots of activity in your scene, then avoid setting the sensitivity too high so that you don’t receive lots of false-positive triggers.​

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Note – In the case of Line Crossing and Intrusion Detection, the sensitivity setting refers to the amount of an object that is needed to cross the line, or enter the box that you’ve drawn, before the event is triggered. ​

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Step 8:​

If you’re using AcuSense features, then use the “Detection Target” boxes to specify what you want to trigger the event. You can select both “Human” and “Vehicle” here if you are interested in both.​

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Step 9:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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Section 2: Setting up line crossing detection​

Step 1:​

In a web browser, go to:​

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Configuration → Event → Smart Event → Line Crossing Detection​

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If you’re using an NVR, select your camera from the dropdown at the top of the page.​

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Step 2:​

Tick the “Enable Line Crossing Detection” box.​

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Step 3:​

Click on the line button or “Draw Area” to draw your line on the video feed – you can move, rotate or resize however you like. ​

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Step 4:​

Set your maximum and minimum target sizes by clicking the size filter buttons, and drawing these on the camera preview.​

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Anything that crosses your line and is smaller than your minimum box, or larger than the maximum box, at the point of the line, will not trigger the event.​

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You should use objects or vehicles in the scene to guide you here. For example, I have set the minimum target size to be slightly smaller than any car that’s near where I’ll draw my line, and the maximum to be slightly larger than a large HGV.​

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Note – It doesn’t matter where boxes are on the feed. Also, these boxes will only be visible on this event page, and will not show up on your footage in the live view or playback pages. ​

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Step 5:​

If you’re using an AcuSense camera or NVR, then specify the “target(s)” that you would like to trigger the event by ticking the box. There is no issue with ticking both “Human” and “Vehicle” here. ​

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Step 6:​

Specify your “Direction”, which refers to the direction from which an object much cross your line to trigger the event. The different options available are explained beneath:​

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A<->B – Any object crossing from either direction will trigger​

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A->B – Any object crossing from side “A” to side “B” will trigger (In this case, from left to right)​

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A<-B – Any object crossing from “B” to “A” will trigger (In this case, from right to left)​

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Step 7:​

Adjust the sensitivity bar to suit your needs. Setting this high will reduce the amount of an object that is needed to cross your line before this is triggered. This will, of course, result in more triggers. As the optimum setting here depends on how busy your scene is, we recommend starting at 60 and then adjusting the bar over time until you find the best results. ​

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Step 8:​

Use the “Line” dropdown to select and draw any more lines, repeating steps 2-8 above.​

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Step 9:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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Section 3: Setting up intrusion detection​

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Step 1:​

In a web browser, go to:​

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Configuration → Event → Smart Event → Intrusion Detection​

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If connected to an NVR, select your camera from the dropdown at the top of the page.​

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Step 2:​

Tick the “Enable Intrusion Detection” box.​

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Step 3:​

Click on “Draw Area” to draw your intrusion zone (or “Detection Area”) on the video feed, which can be a 3 or 4 sided shape. Left-click on the camera preview to set each of these points. Once your zone is drawn, you can still move each of the points to change the shape to better fit your area of interest.​

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Note – If the edges of your zone are very close to a road, foliage, or anywhere that is likely to see lots of movement, then you will likely see a number of false-positive alerts. This is because any movement on these lines can trigger the event. If you can, you should allow for a bit of a gap between these parts of the scene and your intrusion zone. ​

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Step 4:​

Set your maximum and minimum target sizes by clicking the “Size Filter” buttons, and drawing these on the live camera feed above.​

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Anything that enters your configured intrusion detection zone and is smaller than your “Min” box, or larger than the “Max” box, will not trigger the event.​

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You should use objects or vehicles in the scene to guide you here. For example, I have set the minimum target size to be smaller than the smallest person I’d expect to see in that part of the scene, and the maximum to comfortably cover a very tall person.​

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Note – It doesn’t matter where boxes are on the feed. Also, these boxes will only be visible on this event page, and will not show up on your footage in the live view or playback pages. ​

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Step 5:​

If you’re using an AcuSense camera or NVR, then specify the “target(s)” that you would like to trigger the event by ticking the relevant box. There is no issue with ticking both “Human” and “Vehicle” here.​

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Step 6:​

Now, adjust the “Threshold” bar as you need. This can be set between 1 and 10 seconds and refers to how long an object needs to be within your intrusion zone before triggering the event. For example, setting this to “0” will mean that the event is triggered as soon as a valid target enters your zone.​

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Step 7:​

Adjust the sensitivity bar to suit your needs. Setting this high will reduce the amount of an object that is needed to enter your zone before the event is triggered. This will, of course, result in more triggers. As the optimum setting here depends on how busy your scene is, we recommend setting this to 60 and then adjusting the bar over time until you find the best results.​

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Step 8:​

Use the “Region” dropdown to select and draw any more intrusion zones, repeating steps 2-6 above.​

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Step 9:​

Click on the “Arming Schedule” tab and set this by filling in the hours you want the event to be enabled for in blue.​

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Note – Please see section [1] step 9 above for a more detailed explanation on how to set your arming schedule. ​

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Step 10:​

Click “Save” at this point so that you don’t lose these settings. ​

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You’ll now need to go to the “Arming Schedule” and “Linkage Method” pages to set when you would like the event to be active, and what you would like to happen on triggers.​

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Please refer to sections 4 and 5 below for instructions on how to set these things.​

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Section 4: Setting the Arming Schedule for your events​

Now that you have set your “Area Settings”, click on the “Arming Schedule” tab to set when the event will be active.

This will bring up a timeline with the week broken up into days and hours – depending on the device that you are using, it might look different to the grid below. If a period is filled in blue then the event will be active (or “armed”) for that hour; If the period is white, the event will be off.

Use your mouse to draw up the weekly Arming Schedule that suits. You can also use the popup box that appears when you click on any blue period to finely adjust the start arming times:
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Clicking on the “Erase” button and then a blue period will allow you to clear the arming:
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When you’re happy with this schedule, click “Save”.

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Section 5: Setting up email & push notifications for your events​

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Click on the Linkage Method tab on the event’s page (shown above), which is where you will set up your email notifications, as well as other alert types.​

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The different options are explained below:​

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Audible Warning: This will cause the NVR / browser to bleep when on event triggers.​

Send Email: This will set the NVR to email you on event triggers, with a screenshot of the camera’s view at the time.​

Notify Surveillance Centre: This refers to Hik-Connect and needs to be activated in order to receive push notifications in Hik-Connect.​

Full Screen Monitoring: This will get the NVR to automatically throw up a camera’s live feed in full screen during a trigger for an event set on that camera.​

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To enable Hik-Connect push notifications:​

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To set up push notifications, you need to make sure that Notify Surveillance Centre is ticked as a “Linkage Method”.​

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You also need to make sure that push notifications are enabled for Hik-Connect in your phone’s settings. To enable them via the app, go to:​

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More → Settings → Enable Push Notification​

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New GUI – Start Up Wizard (Device Initialization)

DAHUA XVR 4.0 Setup Description

This article will go over the Initialization process of the units with the New GUI.

Prerequisites

Video Instructions

Step by Step Instructions

1. When you first turn on the recorder you will be greeted with the region settings. Click on the drop down menu and select “United States” and click Next.

2. Select the proper time zone setting for your region.

3. You will now be prompted to input a password for the admin account.

4. For easier login you can create a pattern, you will need to enter it twice to confirm.

5. Enter your email in order to reset the admin password in case the password was forgotten, you may also setup security questions.

Note: This is the only method to reset the password for XVRs and NVRs. If you skip this step and forget your device’s password, you will need to replace the unit

6. The Auto-check for firmware is not yet implemented in the U.S. so you can just click on next.

7. Make sure the video standard format is set to NTSC and click on “Next”.

8. Here you can go in depth with the time settings. You may want to set up the DST (Daylight savings) so that it takes affect when the time comes.

9. The recorder will be set as a static default IP address you see on the screen. Input an open local IP address and gateway from you network. If you don’t know this information you can select DHCP (highlighted in the red box) in order to automatically receive an IP address from the router.

10. If you have the recorder properly connected to the router the P2P status will indicate “Online” and you can now remote in to the unit with our mobile app/PC app.

11. You can select the Encode settings for each camera by selecting the drop down menu on “Channel”.

12. Select the resolution and image quality for snapshots.

13. Select what you want to to when the hard drive fills up.

14. Here is you recording schedule, the green will indicate 24/7 recording and Yellow will be Motion recording.

15. Here is you Snapshot schedule, same color legend as recording,

16. Once all that is setup you will be greeted with the final Prompt! You are now finished Initializing you new recorder

New GUI- Add a Dahua Device

Description

This article will show you three different methods to add a dahua device to our New GUI recorders. We will be adding a dahua camera with all three methods.

Prerequisites

Video Instructions

Step by Step Instructions

Method 1:

This first method is extremely simple if all the cameras are still set to default credentials and settings. We will do a device search on the network and add them with a click of a button

Method Two:

The second method is used if there’s an existing camera and it’s password was changed. You will use device search to locate the camera and then go to manual add to change the password it’s being added with

Method Three:

This last method is used when Device Search fails and cannot locate the camera on the network. You will need to type in the camera’s information manually.

New GUI – Account Setup

Description

This article will go over how to add a user on our New GUI devices

Prerequisites

Video Instructions

Step by Step Instructions

1. Log into the web interface of the device

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2. Click the Menu icon in the top left of the page

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3. Select Account

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4. Click Add User

5. The Add User menu will appear. Use this window to ill out full user details

6. In the Authority menu you can define the individual rights of the User using the System, Playback, and Monitor tabs as well as which channels the user can access

Select which features you wish the user to have then click Save

7. A message will confirm when the user is successfully added

New GUI – Schedule Record Setup

Description

Dahua NVRs and DVRs offer a variety of recording options. You can configure recording schedules based on the following methods:

These schedules can be set individually for each camera or copied to all cameras.

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu select “Management”.

2. Select the “Storage” option from the drop-down menu.

3. From the left hand side, select “Schedule”.

4. Select the channel drop-down menu to choose the channel that you want to adjust the recording schedule for.

5. Select “Setting” next to any day of the week.

6. You will have options to set a schedule for General Recording, MD (Motion Detection), Alarm, MD & Alarm, Intel, and POS (Point of Sale). For this tutorial we are using General Recording.

7. Here you can see that you are able to set multiple periods. For this tutorial we will only be setting one period. Check the “General” box, then select the day or days you want to scheduled recordings for, and then select “Save”.

8. Depending on the days selected from the previous step, you will see green colored bars which represents general recording.

9. You can select “Copy” to mirror the same schedule to another channel/camera. Select “Save” in the Copy menu.

10. Select “Save” at the bottom to save all settings. If your changes were successfully saved, a pop-up will appear at the top notifying you as such.

New GUI – Motion Detection Recording Setup

Description

This article will go over Motion Detection Recording setup in detail on the recorder’s new GUI

Prerequisites

Video Instructions

Step by Step Instructions

1. On the main menu select Alarm

2. Select Video Detection on the left.
Then select the Motion Detection tab at the top.
Choose the channel from the drop-down next to Channel.
Check the box next to Enable.
Check the box next to Record Channel.
Click on Setting next to Region

3. Highlight the areas in red where you want to track motion.
Then click OK at the bottom

4. Select More at the bottom
Check the boxes next to any of the other options you want to activate when motion is detected.
Click on OK

5. Click on Apply at the bottom.
You will see “Operation Succeeded” at the top when your changes have been saved

6. Click on the Setting drop-down at the top and select Storage

7. Select Schedule on the left.
Then select the Record tab at the top.
Choose the channel from the drop-down next to Channel.
Click on the Setting button next to any day of the week.

8. Check the All box to enable all days of the week.
Check the Motion box for “Period 1”.
Click OK at the bottom.

9. Click on Apply at the bottom to save the settings

10. Select Record Mode on the left.
Then make sure Auto is enabled for the appropriate channel(s).
Click on Apply at the bottom.

11. Click on the Main Menu icon at the top right.
Then select Search

12. Check box next to the channel on the right.
You should see yellow lines/bars for motion recording

Alarm Record Setup

Description

This article is to show you how to setup alarm recording thru new Web GUI.

Note: please refer to product spec sheet for alarm input/output availability. Not all Dahua Recorder support alarm input/output.

Prerequisites

Video Instructions

Step by Step Instructions

Setup Alarm Input

From main menu, click on Alarm. Click on Alarm input. We are using XVR 72 series for this example. The Alarm Input page will launch as shown below:

Select the Alarm input number that you like to use. This number is correspond to the alarm port on the back of recorder.

1. Click Enable to enable the alarm input.

2. Enter Alarm Name. By default is set to AlarmIn#

3. Period is to schedule your Alarm when you want to be enable.

4. With the alarm input, you can trigger recorder’s alarm output.

5. This to select which channel you want recorder to start recording when alarm is triggered.

6. You can call basic PTZ action Preset, Tour, or Pattern when alarm is triggered.

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Setup Alarm Recording Schedule

1. From the main menu, click on Management > Storage > Schedule.

2. Select the channel you like to setup.

3. To enable Alarm recording, Click on Setting next to the timeline bar.

4. Set your duration (By default is 24 hour, 00-24). Then select Alarm.

You can select all days to copy the schedule to all week. Click Save.

5. Click Save.

New GUI/Instructions/IVS Record

Description

This article will cover how to configure IVS Recording on a Dahua recorder with the New GUI

Prerequisites

Video Instructions

Step By Step Instructions

1. From the Main Menu select AI

2. Select Parameters on the left.
Then select Smart Plan below it.
Choose the channel of the camera you are configuring from the Channel drop-down.
Select the IVS “Lightbulb” icon so that it highlights blue.
Then click Apply at the bottom

3. Select IVS on the left.
Choose the channel of the camera from the Channel drop-down.
Then click the + button.
Double-click on the rule type under the Type column to choose the type of IVS rule you want to use.
Adjust all the settings in the Parameters section.
Make sure that the box is checked next to Record Channel and the channel that camera is on is highlighted next to it

4. Draw the rule in the live view on the left by left clicking on it.
Continue to left click to add more segments.
When you are done, right click to finish drawing the rule.
Then click Apply at the bottom

5. Select Setting at the top left.
Then select Storage from the drop-down

6. Select Schedule on the left.
Then select the Record tab at the top.
Choose the channel of the camera from the Channel drop-down.
Then click on Setting to the right of any day of the week

7. Check the box next to All to select all days of the week.
Check the box for Intelligent to the right of Period 1.
(Feel free to adjust the days of the week and the time period for when you want to record IVS events).
Then click on OK

8. You will see blue bars on the schedule representing when IVS events will be recorded, when they are triggered.
Click Apply at the bottom

9. Click on the Menu icon at the top right to go back to the Main Menu.
Then click on Search

10. Check the box next to the camera channel on the right.
Once IVS events have occured they will appear as blue bars on the timeline at the bottom.
Click on the timeline on one of the blue bars to start playing that IVS event

New GUI – Audio Record Setup

Description

This article will go over setup for audio recording on our New GUI devices

Prerequisites

OR

Note: Please reference the specification sheet for the device to confirm which audio features it supports, this can vary between models of recorder

Video Instructions

Step by Step Instructions

Enable audio source

1. 1. Login using a web browser.

2. Click on Setting > Camera.

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3. Click on Encode. And then select the camera channel that support audio.

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4. Click on More.

5. Click on the checkmark to enable Audio.

6. Select the Audio source for your HD-CVI camera. If your HD-CVI camera has built-in Microphone, select HDCVI as the audio source. Local option is if you are connecting external microphone to the recorder.

7. Click OK, and then click OK again on the bottom right hand corner.

Setup audio recording

1. Login using a web browser.

2. Main menu 1st screen.

3. Main menu 2nd screen.

4. Click on the Audio Option.

5. Audio File Manager Option.

New GUI – Playback

Description

This article will cover how to play back recorded video on an NVR or DVR with the New GUI

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu select “Video”

2. The Playback menu should open up and look like this:

3. On the right hand side, there will be a calendar. Select the day that you wish to play back video.
Below the calendar is a list of all the cameras/channels. Check the box next to all the cammeras/channels you would like to play back video from.

4. The video footage willl appear on the timeline at the bottom of the screen. It will be color coded to match the types of video that were recorded.
(See the Legend at the bottom of the screen.)

5. Check or uncheck each type of recording that you want to view. Check the Sync box if you would like to sync playback up on all channels you are viewing.

6. Double click on the graph at the bottom to begin playing back video.

=How to back up video files on new UI

Description

This article is to show you how to back up the video file from new system UI.

Prerequisites

Video Instructions

Step by Step Instructions

1. From the main menu, go to the second menu page, and click on Backup.

2. Backup page will launch as shown below:

3. You must plug in an external drive to save your downloaded file. Select the path where you want to save the file at. From this pop-up screen, you have an option to create new folder. After you select, click OK.

4. Select the Record Channel you like to search. You can only search 1 channel at a time.

5. Select the Recording Type you like to search.

6. Set the start and end time for searching. Then click Search. All recorded files that meets your search criteria will shown on the list.

7. Select the files, and click Backup.

8. Downloading process start.

9. Once finished, the folder information will pop up, then click OK.

New GUI – P2P Setup

Description

This article will go over initializing P2P on our New GUI devices

Prerequisites

Video Instructions

Step by Step Instructions

1. Under “Management” go to Network>TCP/IP

2. You can either set the device on a static ip or turn DHCP on to automatically grab an IP from the network. Save any changes

3. Locate P2P tab on the lower left and enable P2P

4. After saving it you should see the the status change to “Online”, You can now use this device for remote viewing on our software

Remote Access/Remote Access Setup Port Forwarding

Create port forwarding rule in the router

Description

Port forwarding is a function of network routers that allows a user to configure specific communication ports to be routed to devices on an IP (Internet Protocol) network, such as a computer, DVR, or IP camera.In this case for CCTV equipment, it allows the user to view and control CCTV equipment remotely. Follow the step by step instructions and the instructions your manufacturers hardware to setup port forwarding, or try PortForward.com to search for your routers settings.

Prerequisites

Video Instructions

Step by Step Instructions

1. Connect NVR to network with a CAT5 cable.

2. Download and install ConfigTool from DahuaSecurity.com, under Support->Download Center->Software

3. Run the ConfigTool.

4. The ConfigTool should display your IP Camera. Click the, “” icon to open Internet Explorer and access your NVR.

5. Configure Internet Explorer security settings to allow the plugs to work. Link to Internet Explorer Setup

6. Login with the default credentials: User Name: admin Passsword: admin

7. Under, Main Menu -> Setup -> TCP/IP Change the IP Camera to, “Static” if the camera is currently set to, “DHCP”

8. Open another tab and enter the, “Gateway” address listed under your NVR’s Network settings. Example: 192.168.1.1, 192.168.0.1, 10.0.10.1

9. Login to your gateway and locate the, “Port Forwarding” section.

10. Create port forwarding rules for each port you wish to forward for the NVR. (Usually you will only need to forward the HTTP and the TCP port.) Default Ports: TCP: 37777 UDP: 37778 HTTP: 80 RTSP: 554 HTTPS: 443

11. The end result should look like the below image. We used a Cisco router for this example.

12. Hit, “Save” in the gateway interface, and open another tab.

13. Go to, “www.canyouseeme.org” and check that the ports you opened on the gateway.

How to Access System Using P2P via Mobile Application

Description

View your recorder and cameras on the go. With Dahua’s mobile application IDMSS(IOS)/GDMSS(Android) allows you to add Dahua recorders and cameras to the mobile app using P2P.

Prerequisites

Video Instructions IDMSS/GDMSS version 4.50.000

Step by Step Instructions iDMSS/gDMSS version 4.50.000

1. Open iDMSS/gDMSS on the phone, and select the home icon located on the top left corner.

2. Select the “Device” button/icon on the bottom to add the recorder/camera.

3. Select the “+” sign then select “Scan” to add the device.

4. Select the “Wired Camera”.

5. Input the device for easy identification. It’s required to input the password for the added device then select the save icon located on the top right corner.

Step by Step Instructions IDMSS/GDMSS version 4.20.000

1. Select the Menu Icon

2. Select “Device Manager”

3. Select the Add Icon

4. Select “Camera”

5. Select “Wired Device”

6. Select “P2P”

7. Input Info and select “Start Live Preview”

Video Instructions IDMSS/GDMSS version 3.50.000

Step by Step Instructions IDMSS/GDMSS version 3.50.000

1. From the home screen of the mobile application select “Camera”.

2. Select the menu button.

3. Select Device Manager.

4. Select add button to add device.

5. Select Wired Device.

6. Select P2P.

7. Name your device -> tap the QR code to bring up QR code scanner.

8. Input the username -> password -> and select live preview. By selecting “Start live preview” device will be automatically saved into the application.

IDMSS/GDMSS Version 3.40.003

Video Instructions Version 3.40.003

Step by Step Instructions Version 3.40.003

1. Click, “Camera”

2. Select the Menu Icon

3. Select “Device Manager”

4. Select the Add Icon

5. Select “P2P”

6. Choose a name for the device → Scan in QR code for SN number which you can access from the physical recorder under the main menu → Setting → Network → P2P. You may input SN number manually which can also be found under the recorder. → Enter Username and Password. For best results , leave Live Preview and Playback on the Extra Stream.

7. Select the Disk Icon to save → Select Live Preview, At which time the app will connect to all cameras.

Setup Remote Access via P2P using SmartPSS

Description

This allows you to view cameras on SmartPSS using P2P.

Prerequisites

Video Instructions

Step by Step Instructions

1. Locate the serial number of your NVR or DVR. The serial number can be found at the following locations:

2. Launch SmartPSS and select Device.

3. Click Add, change method to P2P.

4. Enter credentials, save and then add.

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InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

How do I access the cameras on my computer?

Go Here, login using with the credentials you used to sign up with. You will see your devices at the top, click ACCESS and it will launch a new tab for that device. This info can also be found by going to our website and downloading it Here 

How do I network the unit so it can be viewed remotely?

First you want to make sure you plug the unit into your router. Now on the unit login, then right click on the mouse and go to Menu> System> Network. You can set the IP Address under “TCP/IP”. Once you’ve entered your IT information go to “P2P” across the top. Make sure it is enabled. Below you will see the server address Here. You will go there and create an account then link the unit with your account. See Link below for more detailed instructions. Here

How do I connect a third party camera?

You will need a PC and the manufacturers IP tool to address the camera(s) IP address within the same scheme as the internal NIC of the NVR (172.16.0.x). Now go to the camera management within the NVR, switch the port that the camera(s) are plugged into from PNP to IP address, protocol will be ONVIF, port will be 80 (HTTP port of the camera) and type in the username and password of the camera and it should connect. Some manufacturers require ONVIF to be enabled within the camera before adding to different unit. Please check their website for information on how to enable ONVIF.

Why can’t I use Chrome, Firefox, Edge or Safari to view my device(s)?

Chrome, Firefox, Edge and Safari took away a plugin that was used for ActiveX plugins. This has effected anyone that uses an ActiveX plugin for their devices not just InVid.

Why is my Vision camera not connecting to the NVR?

That may be due to the NVR having the old default password of 123456. Leave the camera plugged into the unit and go to Menu>Camera then click on the “cog” (gear looking icon) next to the port of the camera you are trying to connect. Type in the password “1234567u” for the camera and the camera should then connect.

Why did my device suddenly go offline?

If you are connected to your ISP’s router (Internet Service Provider) occasionally it is possible your ISP is doing a update which can occasionally change your network environment and require a reboot of your router/recorder (Router first then recorder). It is highly recommended that with this device to install your own router to run the recorder to avoid this from happening, however if using your ISP’s router the above stated solution is the fix for it.

How do I Share a device added to my star4live account?

Have the new user create an account Here. Log into the account with your device, click on SHARE, enter in the customers user name or email, choose a “valid to date”, when this date hits the device will no longer be shared, and hit ok. The device will now be found under the Shared Record. This info can also be found by going to our website and downloading it Here

Trying to view devices on IE but can’t download the plugins?

Please ensure you are in fact using Internet Explorer and not Edge. The two have similar icons, Edge is a darker blue lower case “e” whereas Internet Explorer is a lighter blue lower case “e” with a yellow ring going over the top left of the “e”. Also note that on Windows 10 Edge is the default browser, Internet Explorer isn’t on the task bar or the desktop, you can use Cortana and search “Internet Explorer” to launch.

How do I turn On/Off motion function?

Right click on the mouse, go to the menu>alarm>motion. By default motion detection should be enabled. You want to draw the area of where you want motion to be detected and then hit apply down at the bottom.

How can I see video from last week?

To playback video you want to right click on the mouse and the second to last option on the bottom is “Playback”. On your right you will select which cameras you will like to playback, below the camera list select the date in which the video was recorded. Hit the play button down at the bottom and the playback should start.

How do I add a User?

Right click on mouse go to Menu>System>User. Click Add at the bottom. Create the username and password then select permissions you want to grant that user and hit OK.

How do I format my hard drive? Vision Series

Go to Menu, click on Storage, click on Hard Disk, select your disk(s) and click Format (remember, this erases all data on that drive(s)).

Do I need to port forward this device? Vision

If you’re using the P2P which is explained above no port forwarding is required, if you are networking this device to be seen remotely via a WAN IP or DDNS, yes port forwarding is required.

Is there a manual for this device?

Yes, you can find it on our website Here

Where can I check to see if my unit is recording?

The best way is by doing a playback (refer to question above). You can also go into the Menu, select Maintain on your left and Recording across the top.

InVidTech Vision Series Setup Guide v1

How to Setup Vision Email Notification

Learn how to setup email notification on your Vision machine

Step 1: Setting up a GMAIL account.

1. Go to My Account setting page, click on the square and click my account.

2. Click Signing in to Google.

3. Click Allow all less secure apps on

Step 2 – Setting DVR/NVR Configurations

Enabling Motion Detection

Hit Apply to save then OK

What is the default password of the Vision devices?

We provide a sticker on the inside of the boxes, whether it’s a DVR Encoder, NVR or IP Camera. The default user name and password could be either “admin/123456” or “admin/1234567u”. Once the change-over is fully complete they will all be “admin/1234567u”

How to Setup Vision P2P Using the QR Code

With P2P QR connection there is no need to set any ports, worry whether or not your uPnP is enabled within your router, do any port forwarding within your router or setup a DDNS name.

Not connected? Here are some things to check

Viewing your Vision Device Online or from Mobile App

Viewing from your Web Browser (Internet Explorer):

Viewing from your InVid Vision mobile app:

Is my unit up to date with its firmware?

To find out if the unit is up to date Locally, you want to go to the Menu, select Maintain on your left then Upgrade. Now select “Upgrade by Cloud” (across the top) then hit “Check” in bottom right had corner. To find out if the unit is up to date Remotely, you want to go to Setup, then Maintenance then Maintenance again and hit “Check New Version”. If it is the latest firmware it will say “The current version is already the latest.” If it is not up to date then you will be prompted to upgrade, which will download the file from the cloud, upgrade and restart your NVR.

How do you check to see if an upgrade is available for the Vision NVR?

Is it possible to reset a password for a device?

Yes please contact our Tech Support, 631-388-5700.We will need the devices FULL serial number, you can do this at the main monitor or from the web interface.

How do I access the cameras on my phone?

Once you have downloaded the VISION app from the App Store or Google Play store, sign in with your login credentials used when creating your star4live account.Hit the camera icon in the top right hand corner and you will see a list of all devices added to your account.Choose the device youd like to access and hit “Start Live View” at the bottom of the screen. This info can also be found by going to our website and downloading it Here

Where do I download the APP?

-The app can be found at either the app store for an Apple device, or the Google Play store for an Android Device, you want to search “Paramont CMS”. This info can also be found by going to our website and downloading it Here 

What App do I use for my phone?

InVid Vision

How do I view my device(s) on my Mac?

The current work-around is to install the appropriate CMS software which will allow you to watch live and playback your device(s). You can download the CMS software(s) off our website Here. 

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How To Setup a Security Camera System?

The first phase in setup of a security camera system consists of installing the cameras and running the wire. The second phase is completing the connections between the cameras and the recorder, which depends on the type of camera system you have purchased.

How To Setup a DVR Camera System

DVR camera systems consist of security cameras that have BNC jacks to send video over coax wire, and a 12VDC power connector for power. Such coax wire based systems use RG59U siamese cables that have BNC and 12VDC power connectors at each end, which allow video and power to be run together over one “siamese cable.” As shown in the setup video below, BNC connectors are silver colored metal connectors that twist lock on to the video jacks of a camera and DVR recorder.

Infrequently, an installer may use network cabling with video baluns instead of coax cabling, which was very common with older CCTV systems to transmit video signal over long distances. Regardless of whether you are using coax wire or video baluns, setup of a DVR camera system is similar as demonstrated in the following video:

How To Setup a NVR Camera System

NVR camera systems use plug-and-play IP Cameras that connect directly to built-in PoE ports on the back of the NVR. Such systems are also commonly referred to as PoE IP camera systems because the cameras use Power over Ethernet technology to send power/video/data all over one network cable. We recommend using CAT5e cable as a minimum, and CAT6 wire is recommended for runs longer than 150ft as its thicker wire gauge allows for improved power transmission.

Our IP camera systems feature plug-and-play compatibility between the NVR and IP camera. Unless otherwise specified, we ensure the cameras and NVR we sell are compatible with each other and allow even a novice user to setup a IP security camera system.

To gain a good understanding of your purchase, we recommend customers bench test IP cameras with the NVR recorder before installing the cameras. Once it is established that all cameras are operational, continue with mounting the cameras at the desired location and running the camera wire. Since installation errors are common when crimping CAT5e or CAT6 network cable, we recommend using a cable continuity tester to safeguard against wiring related issues.

As each camera is installed and connected to its wire, follow the video below to learn how to connect each IP camera to the NVR in a NVR camera system.

Once cameras are installed and wired to the digital video recorder it is time to login, and start using the system, which leads us to the third phase

How to use your surveillance system

1. How To Login to a Security Camera System

Before you are able to login to your camera system over the web, you need to login at the DVR or NVR itself using a mouse. Connect the recorder to a monitor that supports at least 1080P resolution. We recommend using a HDMI input capable monitor. Turn on the recorder and login using two possible login methods.

Please watch the video below to learn more from our video tutorial about the two different ways to login to your or security system.

In case you are unable to login due to a forgotten password, it is easy and secure to reset the password and gain entry into the unit. It is required that you be present at the recorder when following the video guide below on how to reset the login password. As shown in the video below, by answering some simple security questions you can quickly reset the login password.

2. Viewing Live Video and Audio on a Security System

All of our DVR Systems and HD NVR systems allow multiple viewing options. You can view multiple cameras in a grid-view or view one camera at a time in full screen mode. Full screen mode also allows the user to listen to audio from security cameras with built-in microphone. To hear audio from cameras, all of the following conditions must be met:

For a comprehensive guide of the different viewing options offered by our security camera systems, please watch the following video:

Regardless of whether you have an IP security camera system or DVR camera system, both provide the user with two types of zoom:

It is important to understand the difference between digital zoom and optical zoom, and the fact that optical zoom can only be used in live view mode. Below is a detailed video demonstration of each type of zoom function and how both can be utilized during live view to see objects far away. Using a 4MP security camera mounted 7ft above the object of interest, we show the power of optical zoom provided by a motorized zoom security camera to view objects in fine detail.

If your system has motorized zoom cameras or a outdoor PTZ camera that you purchased from CCTV Camera World, they can be easily controlled using our surveillance video recorders. Regardless of whether the motorized cameras are HDCVI or IP cameras, or whether your recorder is a DVR, XVR, or NVR, the cameras can be controlled using the friendly GUI interface of our systems as shown in the following video.

3. Setting Recording Resolution

A common misconception about our camera systems is that all cameras have to be the same resolution, which is not the case. Cameras of different resolutions can be used on the same recorder in any of our systems, granted the cameras are within the maximum resolution limit of the recorder. This is true for systems consisting of Tribrid DVR, XVR, or NVR recorders.
Encoding settings can be set individually for each camera channel. Depending on the maximum recording resolution supported by the recorder and the camera, our surveillance recorders allow up to 12MP recordings. All of our DVR and NVR recorders also have dual video encoding technology to provide two streams of video for each camera channel:

The Encoding menu has several settings that can be set. A good understanding of the following settings is important in getting the most out of our security camera system purchase from CCTV Camera World.

The in-depth video tutorial below discusses encoding settings available in your system and how to configure them.

4. Customizing Video Settings

We manufacture our cameras to produce the best possible picture quality automatically. Sometimes peculiar lighting scenarios in a scene may require customization. Our DVRs and NVRs allow multiple picture quality settings to be modified from the recorder as explained in the detailed video tutorial below. It is important to note that there is a difference in capabilities to modify image settings when comparing coax based cameras versus IP cameras.

Coax based cameras produce video that is encoded by the DVR, thus allowing picture quality to be modified before the video is saved by the DVR. In contrast, IP cameras encode video that is streamed to the NVR for saving the video stream; the video is not encoded by the NVR. Therefore, any changes made in the picture settings on the NVR must be communicated back to the IP security camera. If an incompatible IP camera is used with an NVR, such changes will not be communicated to the IP camera, and changes will not apply before video is encoded by the camera.

Our systems allow a wide variety of picture settings to be toggled depending on the camera specifications. In addition to picture brightness and contrast, the user can toggle image quality features such as backlighting, glare compensation (WDR), and image flip.

https://youtu.be/zW3g-dTV30w

5. Recording Method Configuration

All of our security systems offer a variety of video recording methods. Each security camera can be set to record independently and the user has the option to choose from the following recording methods:

The digital video recorders in our systems even allow multiple recording methods for each camera. For example, cameras can be set to record all the time or during a portion of the day using the scheduled recording method, while also recording upon motion detection. This preserves video integrity in case a motion event is missed, and is very helpful when reviewing recorded security footage to allow the user to skip to points in the timeline when motion is detected. The video tutorial below is an in-depth guide on how to set the different recording methods for each camera in your surveillance system.

https://youtu.be/jRfV3N8sAqY

6. Playback Recorded Video on your Surveillance System

CCTV Camera World’s security camera systems have a user-intuitive graphical interface to playback recorded video. Using a mouse connected to your recorder, it is easy to review recorded security footage in the Search menu. It takes 3 simple clicks to playback recorded video:

The video above is a comprehensive tutorial on how to playback recorded video, in which we cover:

You can playback one camera or multiple cameras depending on the resolution of the recording and the playback capability of the recorder that is part of your system. Our 4000 series NVRs support playback of up to eight 1080P channels, while our 5000 series NVR support up to sixteen channel playback at 1080P. Stronger playback capability is available when playing video over the network using our free computer client software to playback video on a PC or Mac workstation.

7. How to Download Video from a Security Camera System

When there is an incident, it’s important to have a camera system that allows easy download of security footage catching the perpetrator in the act. Our security camera systems are based on this simple principle to allow easy video download of a short video segment to a USB drive and playback on a Windows or Mac computer. To download video from any of our standalone recorders you will need a USB flash drive that is formatted with the NTFS or FAT  file system. The flash drive should not be more than 256GB. The video guide below on how to download footage from your security camera system walks you through the process.

Briefly, below is a list of simple steps on how to download video from a DVR Camera System or HD IP Camera System purchased from CCTV Camera World.

8. How To View Downloaded Footage from a Security Camera System

Once security footage has been downloaded from your surveillance system, it can be reviewed on a Windows or Mac OS computer using our free playback software called Smart Player. You can download it here for Windows and Mac. Here is a list of features of Smart Player which makes our systems one of the best security camera systems in the industry for video archiving and review:

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Frequently Asked Questions

Note: These guides were written for Uniview NVR users who prefer to change settings remotely using a mobile or desktop browser (Internet Explorer). Remote and local configurations share many similarities and only the locations and availability of each feature may vary. The Uniview NVR Manual can provide more information if what you are looking for is not found in this simple guide or if you prefer local access by connecting a mouse and display to your NVR.

How Do I Access My Uniview Security System?

There are two ways to interface with your Univew Security System and to access all its features and configuration options you can choose to access it locally or remotely. Local access refers to connecting your Network Video Recorder to a display and a USB mouse. The monitor and the mouse will serve as the input-output for interfacing. Remote access refers to connecting to your Network Video Recorder through a browser (Internet Explorer provides the greatest compatibility) installed on a device that is in the same network as the Security System.

Local Access and First Time Setup

The NVR interface can be accessed directly by simply connecting the NVR to a display (this can be done with an HDMI or older VGA cable) and to a mouse. Once the display and the mouse is connected and the login screen is displayed, proceed to login. Since this is the first time, we will be using the default username and password (at the time of writing default login and password are admin and 123456) found on the manual that came with the NVR. 

After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information.  You will be using the new password for all your future access with the NVR.

Once the password has been changed, a pattern lock will also be prompted (this is optional and can be skipped). After doing so, the Privacy Policy will be displayed for the user to review. The screen that follows the Privacy Policy will let us connect our mobile devices to the NVR. This will grant access to Live View, alerts, and other configurations we may want.

The device QR code will be presented here. Allowing you access to the EZCloud feature. Devices can be added to the cloud manually but it is far easier to just use a link given from the QR code. If you want to pair the NVR with the EZView app, click here to read more about it. 

The next step is to set or synchronize the time. This step will ensure that all scheduling configurations you will set and all alerts and alarm information will be accurate and will work based on your local time.

After this, you will be prompted to check the TCP/IP settings, the default settings will work for most people. If you need to specify networking (usually when DHCP is not enabled on other devices on the network), please do so here. You will still be able to alter this later.

Once the time and the password have been configured, you are now ready to enable and disable the features of the NVR.

To access the menu, you can right-click on any part of the screen and then click on Menu. It can also be accessed along with other options by moving your cursor to the bottom left of the screen. This will take you to the SETUP screen where you can enable and customize alerts, features, and other options available to you.

Remote Access and First Time Setup

You can also access the NVR interface through the use of a browser on a device connected to the same network as the NVR. To do this, you will need the IP address of the NVR you wish to connect to. The easiest way to find this on a Windows PC is with Uniview’s EZTools which can be downloaded here. Once installed on your computer, running the EZtools will automatically show you all connected Uniview devices.

The IP address can also be obtained by logging into your router and checking connected devices, using the command prompt (arp -a command and checking for new devices on the private network) or simply using another display for the NVR to check the current IP address of the device.

Note: Any browser should work to alter configurations, however using Internet Explorer will be the easiest to access the live view. (due to some newer browsers not supporting certain plugins). 

From here, we can see the IP address given by our router to the NVR. 192.168.254.192. It will likely be different for you. Clicking on the Remote Web button will open your default browser and take you to the NVR interface.

You can then proceed to login to your Uniview NVR Interface. Since this is the first time, we will be using the default username and password found on the manual that came with the NVR. After logging in, Uniview’s privacy policy will be shown for you to review. Once you have reviewed and accepted, you will immediately gain access to the NVR and cameras connected to it. But, since it is the first time we are logged in and we are still using the default credentials, we will be prompted to change the login information. You will be using the new password for all your future access with the NVR.

Once the password has been updated, you will be greeted by the Live View display. Clicking on any of the cameras found on the left will show you live footage from it. In this case, a single IP camera is connected to the 4-Channel NVR.

From here, you can now click on SETUP to access all configurations and features and set them up to your preference.

Uniview How To Guides 2024

How Do I Start Recording And Scheduling?

Once properly installed and powered, most Uniview Security System immediately starts recording and saving footage to the Hard Disk Drive. To configure when and what types of footage you choose to save, you only need to navigate to the Recording Schedule tab.

Navigation: Setup > Camera > Schedule

Pre-Record and Post-Record:

If the Pre-Record and Post-Record values are set to 60 seconds and 300 seconds respectively and using motion detection as a trigger, here is how it will play together:
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Event-Types:

The setup that is shown on the screenshot above can be interpreted this way. During weekdays, from 7:00 AM to 5:00 PM, the system will monitor and record all footage into memory. The rest of the day, the system will not record anything unless a motion trigger or an alarm event is detected. During weekends, the system will not record anything except for motion-triggered events. During holidays, the system will not record anything unless an event is triggered.

How Do I View Playback, Timeline, and Events?

The Playback tab is found between the Live View and Setup tabs of your Uniview Web-Based Interface. As always, Internet Explorer would provide the widest range of options not available to other browsers.

Navigation: Playback

The playback sidebar is the first point of interest. The top drop-down allows you to filter what types of playback you wish to view. The options are as follows:

Normal: Default playbacks and scheduled recording sessions.

Tag: Shows a playback list that matches a tag keyword.

To utilize this feature, you will need to create tags on certain times you want to save for future reference. To do this, click on the time you want to create your tag and click on the Add Customized Tag button on the toolbar as shown here:

A window will open that allows you to name your tag and adjust the time.

After clicking OK, the new tag will be created. To search for tagged footage, change the filter into Tag, click on the Camera, specify the Keyword, set the time range to search between, and then click search as shown below:

This will display all tagged footage that matches the Keywords.

Event: Shows playback list for a matching event. Very similar to the above example but a simpler approach is only looking for footage of recorded events. To use this function change the filter to Event, choose a specific Event-Type from the drop-down list, select the Camera, specify the Time Range the system will search. Click search. This will display all events that match the Event-Type captured by the camera within the time range.

Smart: The system analyzes recordings for smart search results. 

How Do I Monitor And Manage My Storage?

To monitor and manage your storage, you will need to access the Hard Disk group on the setup. The settings and their functions are explained below.

Navigation: Setup > Hard Disk > Hard Disk

Hard Disk

This tab shows you details of the current storage situation of your NVR. The total capacity and the available free space can be monitored from this tab alongside options to add and more storage.

Disk Group

This tab allows the creation and management of Disk Groups. A handy tool if managing a large number of Hard Disks and to simplify storage allocation.

Navigation: Setup > Hard Disk > Disk Group

The disk group feature allows us to assign hard disks to a disk group and use the disk group to store recordings and snapshots of specified cameras. Different arrays can be assigned to different disk groups. Redundant disks cannot be assigned to any disk group. Disk group information will be initialized if any disk in the group is formatted.

Allocate Space

This tab allows setting a maximum storage allocation for each camera on a disk group.

Navigation: Setup > Hard Disk > Allocate Space

Advanced

This tab will determine what the Network Video Recorder will do once the Hard Disk Drives are full and new footage needs to be saved. Setting this to Overwrite should allow the NVR to delete older footage to make space for new ones to be saved while setting this to Stop will prevent any new recordings to be saved.

Navigation: Setup > Hard Disk > Advanced

How Do I Set Up Tamper Detection?

To set up Tamper Detection, you will need to access the Tampering section of the Camera Setup.

Navigation: Setup > Camera > Tampering

How Do I Set Up Motion Detection?

Navigation: Setup > Camera > Motion

How Do I Set Up Face Detection?

The Face Detection feature creates an EVENT when a person’s face is detected by the Video Content Analysis. It will then proceed to take screenshots of the person or persons detected.

Navigation: Setup > VCA > Face Detection

How Do I Set Up Line Crossing Detection?

The Cross Line Detection feature creates an EVENT when an object crossed a specified line. This feature has 3 modes. A<->B which creates an event whenever an object crosses the line. A->B which only triggers when an object moves from side A to side B. B->A which only triggers when an object moves from side B.

Navigation: Setup > VCA > Cross Line Detection

How Do I Set Up Intrusion Detection?

The Intrusion Detection feature creates an EVENT when an object that meets the minimum size relative to the region (based on percentage) enters any of the specified regions and stays inside the region past the minimum time threshold.

Navigation: Setup > VCA > Intrusion Detection

How Do I Set Up People Counting?

The people counting feature is used to monitor the number of people entering or leaving an area.

Navigation: Setup > VCA > People Counting

How Do I Adjust Image Enhancements, Exposure, Infrared, and Starlight?

Although fully-functional and is configured by default, you can specify desired image enhancements on the Image tab.

Navigation: Setup > Camera > Image

How Do I Adjust Resolution, Frame Rate, Bit Rate, and Video Compression?

Adjusting the resolution, frame rate, bit rate, and compression of recorded footage can be done by navigating to the Encoding Tab.

Navigation: Setup > Camera > Encoding

How Do I Name My Cameras and Manage On-Screen Display?

Navigation: Setup > Camera > OSD

How Do I Directly Transfer Footage From My Security System to My USB?

To transfer footage from the Network Video Recorder to your USB, you will need to create a video clip from the recorded footage, then save it to your USB.

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Safety cautions

Product overview

DVR

Camera

Power Cable Splitter

BNC Cable

Xmeye Dvr System Instructıons For Use

Read Also : Camius devices troubleshooting

Hard Drive Installation

IMPORTANTTo record videos and play the historical videos, the installation of the Hard Disk Drive is a must.
Otherwise,you can only watch the live video.
This DVR system works with a 3.5” SATA Hard Drive.The Hard Drive should be formatted after it’s installed.×Dismiss this alert.

System Connections

IMPORTANTDo not fix the AHD camera before you can view the image on the monitor and confirm the ideal position to install it.×Dismiss this alert.

1.Plug a power adapter into the DVR and the socket to power on the DVR.

2. Connect a monitor to the HD Output or VGA Output on the DVR with an HDMI cable or VGA cable (not included).

3. Connect the Ethernet Cable with the DVR and your router.

4. Connect the AHD camera with the BNC Cable.

5. Connect the Yellow Video Connector to the BNC Video Input on the DVR, and connect the Red Power Connector to the Male Connector of the Power Cable Splitter.

6. Connect the Female Connector of the Power Cable Splitter with another power adapter. Then plug the power adapter into the socket to power on the camera.

Operate dvr system with a monitor

Startup Wizard

After connecting the DVR and cameras to power, wait for 2-3 minutes. A Startup Wizard will start to guide you via a series of pop-up windows.

Connect the USB mouse to the DVR, then click Next until you see the window of Time-Language Configuration.

1.Select the time zone, date format, time format, language, and set the time for your DVR system.

2. The default password is empty, please reset it for your DVR following the tip.
The new password should be more than 6 digits and use the combination of numbers and letters to ensure your system’s security.

3. Select safety questions and enter the answers for resetting the password if necessary.
You can also enter your email address for getting the verification code to reset the password.

4. Check if the network connection status is normal. If not, you can configure it by clicking Network.

5. Scan the QR code to get the Serial Number of your DVR system and download the App named XMEye into your mobile device.

6. Before fixing the cameras, you can log in to XMEye App to check the live view to confirm the ideal position.

7. Detection based on human shape is enabled by default.
The DVR system will send alerts to your mobile device when there is human shape detected by the cameras.
Please refer to the section of Motion Detect the detailed setting.

IMPORTANTClick Next and OK to exit the wizard. You can right click on the screen, then go to Main Menu > Startup Wizard to bring it up again.
If the wizard is no longer needed, just check the box before Don’t Display the Wizard again on the first interface of the Startup Wizard.×Dismiss this alert.

Live Video

You will see the live videos from the AHD cameras in split-screen mode (9 screens by default) after exiting the wizard.

※ Move the mouse cursor to the live video of any channel, some icons may be displayed according to the setting.

Notes:

1.The icons of and are displayed by default, while for icon , and , please right click andgo to Main Menu > Alarm (see on page 15) to enable them.

2. If you want to loop to display the live videos from some certain channels in full-screen mode, please go to Main Menu > System > Tour to enable this function.

3. For viewing the live video from one channel in full-screen mode, please move the mouse cursor to the desired channel, then double click. To exit full-screen mode, double click again.

Hard Drive Formatting

When you receive the system, the system has a pre installed hard disk, which does not need to be formatted,but if you have to replace another hard disk, it needs to be formatted at first ,then it can be used normally Install the Hard Drive first, then right click and go to Main Menu >Advanced > Storage to check if the type is Read/Write or the status is Normal.

If not, please click Format Storage to start formatting your Hard Disk Drive.

Video Recording

Right click on the screen, then go to Main Menu > Record > Record Conf. to set the record mode and record plan.
This DVR is set to record videos 24 hours a day by default.

Channel:

Select the channel to set the record mode and plan. You can select a single channel or all channels.

Redundancy:

Installing 2 pieces of Hard Disk Drive is required when enabling this function, and HM245 doesn’t support it.

Length:

Set the maximum video length of each recording from 1 minute to 120 minutes. It’s 60 minutes by default.

PreRec:

The camera will start recording a video around 5s before it detects the motion or human shape.

You can reset the time from 1s to 30s, but the accuracy of the pre-recording time may be affected by the bitrate.

Mode:

Set the recording mode and the options are Schedule, Manual and Stop.

Record Plan:

Set the recording schedules.

Notes:

The oldest video will be overwritten by the latest one by default when the Hard Disk Drive runs out

of space.

Video Playback

Right click on the screen, then go to Main Menu > Record > Playback to play the video recorded.

You will see the different playback modes in the pop-up window of Play Mode.

Explanation of playback modes

1.Common Playback

Select the channel(up to 4 channels at the same time), a period and a date on Blue background to

play all types of videos recorded.

1. Area for Video Playing
2. Playback Buttons
3. Timeline
4. Channel
5. Filters
6. Filtered Videos List
7. R: Standard Videos
8. M: Videos recorded when the camera detects motion or human shape.
9. Detailed Info. of the Selected Video
10. Search
11. Show/Hide Filtered Videos List
12.Timeline by Hour/Minute

TipFilters will not be available after you left click on the timeline, but you can exit this mode and re-enter to select the filter.×Dismiss this alert.

Option 1 :

Left click on the Green/Red (Green for standard videos recorded, and Red for the videos recorded whenthe camera detected motion or human shape) part of the timeline of each channel to play the historical videos.

Option 2 :

Left click on the live video of one channel, show the filtered video list, then double click on the selected video to play it.

Description of Playback Buttons

Left click on the live video of any channel, then start using the buttons to control the video playback.

Tips:

① You can click the icon to cut a video, then click to back up to the external storage.

② Previous Frame and Next Frame work only when pausing the video.

③ The speed of Fast Reverse and Fast Forward will be displayed on the right end of Playback Buttons.

2. Sync Playback

This function aims to put the videos from different channels at the same time to compare.

Select 2 channels at least ( up to 4 channels), a period and a date on Blue background to play the historical videos simultaneously at the selected time on the same timeline.

3. Dayparting

This function aims to put the videos from the same channel but at different time to compare.

Select a channel, number of split screens, and a period to play the videos recorded from this channel on different timelines.

NotesYou need to press and hold the left mouse and move on the bar of Period to select time period.×Dismiss this alert.

4. Smart Express

Select one channel or all channels, then select the speed of Fast Playback, the system will play all the videos recorded with the speed you selected.

5. Smart Search

Select one channel and a time period, then check the box before Detect and select a date on Blue background to play the videos recorded when the camera detected the motion or human shape.

※Double click the thumbnail to play the related videos.

6. Face Search

Select one channel, a time period and a date on Blue background to play the videos recorded when the camera detected faces.

Video Backup

Step 1:

Insert the USB disk into the USB port of the DVR system. Right click on the screen, then go to Main Menu >Record > Backup to start.

Step 2:

Select your USB disk, then click Backup to bring up a pop-up window.

Step 3:

Select Channel, Start Time and End Time, then click Add to display all the filtered videos.

Step 4:

Check the box to select the video files and Backup format, then click Start to back up the videos.

Tips:

① The format of the USB Drive should be FAT 32.

② An alternative solution to back up the videos is listed below.

• Go to the interface of video playback and click to show the filtered video list.

• Check the box to select the videos.

• Click to start backing up. The next steps are the same as the first solution mentioned above.

Snapshot Setup

The system will capture the snapshots 24 hours a day when the camera detects motion or human shape.

Go to Main Menu > system> SnapShot Conf. to reset the time interval of capturing a snapshot, and set up the schedules when the camera will capture a snapshot as well.

Alarm

IMPORTANT:

The alarms of Motion Detect and Human Detect are enabled by default. If you need to record videos whenthe camera detects the face or gets blocked as well, please enable Face Detection and Video Blind.

Please go to Main Menu > Alarm to set the alarm you need.

Motion Detect

The camera will start to record videos when it detects motion.

Channel:

Select the channel you’d like to enable motion detection.

Enable:

Check the box to enable motion detection.

Sensitivity:

If you select higher sensitivity, the camera will be more easily to be triggered to start recording videos. It’s advised to select Middle to balance the accuracy and effectiveness of the alarm, thus reducing the false alarms.

Region:

Click Set, then press and hold the left mouse to drag and select the area for detecting. The pink area indicates the selected area.

Period:

Set up to 4 time periods for each day to send the alerts when the camera detects motion.

MD Interval:

Set the time interval of two alerts. It aims to decrease the frequency of the alerts caused by the same moving object.

Record Channel:

The selected channel(s) will start recording when the current channel detects motion.

Tour:

The display will loop to display the live video from the selected channel(s) in full-screen mode when the current channel detects motion. You can go to Main Menu > System > Tour to set the time interval to show the live video in full-screen mode.

Snapshot:

The selected channel(s) will capture a picture when the current channel detects motion.

PTZ Activation:

The cameras don’t support this function.

PostRec:

The camera will remain to record the video around 10s after the motion or human shape detection ends. You can reset the time from 10s to 300s.

Show Message:

After enabling this function, the display will pop up a window to show the Alarm Status for all kinds of alarms when the cameras detect motion, human shape, or more.

Send Email:

Before enabling this function, please go to Main Menu > System > NetService, then double click on EMAIL option to set up your email address to receive the alerts.

Write Log:

The logs of the alerts will be written into the system once you enable this function. You can go to Main Menu > Info > Log to check the detailed log information.

FTP upload:

The system will send the videos recorded or snapshots captured to the FTP server you set when the camera detects motion. Please go to Main Menu > System > NetService, then double click on FTP option to set up your FTP server.

Mobile reported:

The system will send alerts to your mobile device when the camera detects motion. Please install the App and add the DVR to the App following the section of OPERATE DVR SYSTEM ON MOBILE DEVICE on page 18.

Up-to-Coaxial Control

Right click on the main menu and select XVI control to start setting up your camera.

※If the live video from the camera is mirrored or flipped, you can check the box before Mirroring or Overturn to fix it.

※If you set something wrong, please click Restore to get back to default settings.

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NotesFor the setting of alarms like Video Blind, Video Loss, Human Detect and Face detection, please refer to the settings of Motion Detect. If prompting Video Loss, the DVR will not record videos, but only to send alarms.

TROUBLESHOOTING

The DVR System Boots Up Abnormally Or Reboots Automatically.

If the issue persists, please contact Support for more help.

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How Should I Do If I Forget My Password?