Lorex Home App – XVRAID XVR-DVR-NVR CCTV DESK https://www.xvraid.com security and surveillance blog Wed, 31 May 2023 19:19:47 +0000 en-US hourly 1 https://wordpress.org/?v=7.1 https://www.xvraid.com/wp-content/uploads/2022/02/ipcam.png Lorex Home App – XVRAID XVR-DVR-NVR CCTV DESK https://www.xvraid.com 32 32 Lorex Fusion Setup Guide https://www.xvraid.com/guide/lorex-fusion-setup-guide.html https://www.xvraid.com/guide/lorex-fusion-setup-guide.html#respond Wed, 31 May 2023 19:18:44 +0000 https://www.xvraid.com/?p=1390

What is the Lorex Fusion Collection?

The Lorex Fusion Collection is a set of NVRs and wireless cameras that work together through the Lorex Home App.  It works like this: Fusion Series NVRs, which connect to wired IP Cameras, can also incorporate two Wi-Fi cameras, allowing you to record them continuously to the NVRs Hard Drive.

Lorex Fusion: Troubleshooting

The following article provides some troubleshooting tips for setting up your Lorex Fusion Collection.

Read Next :

  1. Lorex Device Password Reset Guidelines
  2. Lorex Smart Home Security Center – How to set up
  3. How to Lorex devices firmware updates

My Fusion Wi-Fi camera or accessory is not appearing in the device list.

  • Ensure your Fusion Wi-Fi camera or accessory and Fusion recorder are connected to the same Lorex Home app account. For instructions on connecting to the Lorex Home app, see the article Lorex Fusion: Download the Lorex Home App.
  • Ensure that your Fusion Wi-Fi cameras and accessories and Fusion recorder are connected to the same network.
  • Ensure that your Fusion recorder is connected to your router using the included Ethernet cable.
  • Check the recorder Ethernet cable connection. Disconnect and reconnect the Ethernet cable for your system.
  • There may be a Wi-Fi connection issue. Restart your Fusion recorder and search for your Wi-Fi device again.
  • Ensure that you are connecting a Fusion compatible Wi-Fi camera or accessory. Only Lorex Fusion Wi-Fi cameras and accessories can connect to the Lorex Fusion recorder. For a list of compatible Fusion Wi-Fi devices, refer to the article Lorex Fusion: Frequently Asked Questions.

My Fusion Wi-Fi camera or accessory is not connecting to my Fusion recorder.

  • Give your Fusion Wi-Fi camera or accessory a few minutes to establish a connection.
  • Check to see if your Fusion recorder has the most up-to-date firmware. New Local UI: Login to your recorder and navigate to System > Update & Reset > Upgrade, then click Check for Updates. System Upgrade Previous Local UI: Login to your recorder and navigate to Main Menu > Information > Update/Reset > Update, then click Check for Updates. For instructions on updating your recorder’s firmware through USB, see the article How to manually upgrade the firmware of your recorder.
  • Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are powered on.
  • The same password created for your Fusion Wi-Fi camera or accessory in the Lorex Home app must be entered in your Fusion recorder. If you have forgotten the password, then reset your Fusion Wi-Fi camera or accessory and connect it to the app again.
  • (Applies to the previous local UI only) If your password for your Fusion Wi-Fi camera or accessory is entered incorrectly in your Fusion recorder, then your Wi-Fi device will lock itself. Reset your Fusion Wi-Fi camera or accessory and connect it to the app again.
  • Ensure that you are entering the password for your Fusion Wi-Fi camera or accessory created in the Lorex Home app, and not the Lorex Home app account password. Those are two separate passwords.
  • Ensure that your Fusion Wi-Fi camera or accessory is connected to a dual-band router (2.4 GHz/5 GHz bands).
  • Ensure that you are connecting the Fusion Wi-Fi camera or accessory to an available Fusion Wi-Fi channel, and not a Wi-Fi channel that already has a Wi-Fi device connected to it.

I don’t know the password for my Fusion Wi-Fi camera or accessory.

If you don’t know the password for your Fusion Wi-Fi camera or accessory, then you will need to reset the device and connect it to the Lorex Home app again.

To reset your Fusion Wi-Fi camera or accessory:

  1. While connected to a power source, press and hold the reset button on the device until you hear the reset chime.
  2. Open the Lorex Home app.

Tap on Settings Icon

  1. Tap on your Wi-Fi device’s settings (•••) icon.

Tap Remove Device

  1. Tap Remove Device.
  2. Connect your device to the app again.

I’m receiving duplicate notifications in the Lorex Home app.

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex Home app twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Frequently Asked Questions

The following frequently asked questions (FAQs) provide more information about your Lorex Fusion Collection. Where applicable, the FAQ includes links to articles where you may find more information.

What is Lorex Fusion?

Our Lorex Fusion recorders incorporate the newest (fusion) technology to connect both wired and Wi-Fi cameras, doorbells, floodlights, and motion sensors to one system. Fusion Wi-Fi cameras and accessories can connect to one recorder for continuous 24/7 recording and local, secure storage (up to 10TB). Everything can be accessed from your Lorex Home app for easy control of all devices.

Fusion

Which recorders are part of Fusion?

For a list of Fusion recorders, see the Product Compatibility Chart.

Can I connect all Lorex Wi-Fi cameras and accessories to my Fusion recorder?

Only Fusion compatible Wi-Fi devices can connect to Fusion recorders.

Which Wi-Fi cameras and accessories are part of Fusion?

See the following list of Fusion Wi-Fi devices:

  • Lorex 2K Pan-Tilt Outdoor Wi-Fi Security Camera (F461AQD)
  • 2K Spotlight Indoor/Outdoor Wi-Fi Security Camera (W482CAD)
  • 2K Wi-Fi Video Doorbell (B451AJD)
  • 2K Indoor Wi-Fi Security Camera (W461ASC)
  • 2K Pan-Tilt Indoor Wi-Fi Security Camera (W462AQC)
  • Smart Sensor Starter Kit with 2 Sensors (AY41TR-KTK1-MTK1)
  • Smart Indoor/Outdoor 1080p Wi-Fi Camera (W282CAD)
  • 1080p Wi-Fi Floodlight Camera (V261LCD)
  • 1080p Wi-Fi Video Doorbell (LNWDB1)
  • 1080p Full HD Smart Indoor Wi-Fi Security Camera (W261ASC)
  • 1080p Full HD Smart Indoor Wi-Fi Pan-Tilt Security Camera (W261AQC)
  • Smart Outdoor Wi-Fi Security Camera (W281AA)

Should I update my Fusion recorder’s firmware?

It is recommended to update your system firmware to the latest version to ensure remote connectivity and to support newly added Fusion Wi-Fi devices.

  • New Local UI: Login to your recorder and navigate to System > Update & Reset > Upgrade, then click Check for Updates.

System Upgrade

  • Previous Local UI: Login to your recorder and navigate to Main Menu > Information > Update/Reset > Update, then click Check for Updates. For instructions on updating your recorder’s firmware through USB, see the article How to manually upgrade the firmware of your recorder.

Does my Fusion recorder require a network setup?

Yes, a network setup is required to connect Fusion Wi-Fi cameras and accessories to your Fusion recorder. Ensure you connect the included Ethernet cable to your recorder’s LAN port and your router.

Network Setup

Does it matter which router I use?

Yes, due to its strong signal, the dual-band router is suitable for high resolution video recording and for connectivity between devices. Ensure that your Fusion Wi-Fi cameras and accessories and your Fusion recorder are all connected to a dual-band router (2.4 GHz/5 GHz bands).

How many Fusion Wi-Fi cameras and accessories can I connect to my Fusion recorder?

This depends on your Fusion recorder and the number of Fusion Wi-Fi channels it comes with. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

What is a Fusion Wi-Fi channel?

A Fusion Wi-Fi channel is the channel you use to add a single Fusion Wi-Fi camera to your system. A 16-channel security system with 8 PoE ports/channels (for wired camera connection) and 8 Fusion Wi-Fi channels means that 8 Fusion Wi-Fi cameras and accessories can connect to the entire system.

Note: Fusion Wi-Fi channel’s are only available on certain Lorex Fusion recorders. For a list of Fusion recorders, see the Product Compatibility Chart.

How many Fusion Wi-Fi channels are on my Fusion recorder?

The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

How do I setup my Lorex Fusion system?

Complete your Fusion setup in the following order:

  1. Setup your Fusion recorder and wired cameras
  2. Download the Lorex Home App
  3. Connect your Fusion Wi-Fi cameras and accessories – See the new local UI or the previous local UI instructions

After connecting your Fusion system, ensure you adjust your Fusion settings.

Are there Fusion setup tutorial videos?

For a video walk-through of the Fusion setup with the new local UI, please watch here.

For a video walk-through of the Fusion setup with the previous local UI, please watch here.

How do I setup my Fusion recorder and wired cameras?

For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Series Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

How do I connect my Fusion Wi-Fi camera or accessory to my Fusion recorder?

For setup instructions using the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

For setup instructions using the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Which password should I enter to connect my Fusion Wi-Fi camera or accessory to my Fusion recorder?

Enter the same password that you created in the Lorex Home app when setting up your Fusion Wi-Fi device.

What is continuous recording?

Once your Lorex Fusion Wi-Fi camera connects to your Fusion recorder, your camera’s recording settings are automatically set to continuous. This means that your Fusion Wi-Fi camera will record 24/7 or for the entire duration of the recording schedule onto your Fusion recorder’s hard drive. It is worth noting that recordings on the camera are limited due to the size of its onboard storage, while recordings on the recorder are extensive (3TB to 10TB). Continuous recording captures everything in the background, and you can playback to catch anything you missed.

How do I set my Fusion Wi-Fi camera to continuous recording?

After Fusion setup, your Wi-Fi camera is automatically set to Continuous recording. To adjust your camera’s recording settings, login to your recorder and navigate to the devices menu. For instructions, please see the article Lorex Fusion: Adjust Settings.

How come I’m receiving duplicate notifications in the Lorex Home app?

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex Home app twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder. For instructions, please see the article Lorex Fusion: Adjust Settings.

After Fusion setup, where is my Wi-Fi camera’s video footage being stored?

Your Lorex Fusion Wi-Fi camera saves recorded motion detection videos onto the local microSD card (not always included). Once you’ve connected your Fusion Wi-Fi camera to your Fusion recorder, your camera’s recording settings is automatically set to 24/7 Continuous recording, and all recorded video is stored on your recorder’s extensive hard drive (up to 10TB).

What features are supported in my recorder vs. the Lorex Home app?

Please see the following list of features supported in either your Fusion recorder and/or the Lorex Home app:

  • Live View: App & Recorder
  • Notifications: App & Recorder
  • Playback: App & Recorder
  • Backup: App & Recorder
  • Change Channel Name: App & Recorder
  • Motion Zones: App & Recorder
  • Person Detection: App & Recorder
  • Vehicle Detection: App & Recorder
  • White Light: App & Recorder
  • Smart Track: App & Recorder
  • Audio Recording: App & Recorder
  • Continuous Recording: App & Recorder
  • Motion Recording: App & Recorder
  • Smart Recording: App & Recorder
  • Storage: App & Recorder
  • Night Vision: App only
  • Siren: App only
  • Audio Recording: App only

Can I use my web browser to access my camera?

You can only access your camera on the Lorex Home app, recorder, or on the Lorex Cloud Client.

When modifying the password in the Lorex Cloud Client, which password should I enter?

Enter the password for your Wi-Fi camera or accessory created in the Lorex Home app during setup.

Where can I order the Lorex Fusion Collection?

To order, go to lorex.com.

Lorex Fusion: Download the Lorex Home App

The following article provides instructions for downloading the Lorex Home app and connecting your Lorex Fusion Collection recorder to the app.

Prerequisite

Before you start, your Fusion recorder must be powered on and connected to your router using the included Ethernet cable. For Basic System Setup instructions, refer to your Fusion recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

Download the Lorex Home app

  1. Download the Lorex Home app from the App Store or Google Play.

Lorex Home App

  1. Open the app and create an account.

Tap to add your first device

  1. Tap the add (+) icon to connect your Fusion recorder.

Scan the Recorder's QR Code

  1. Scan your Fusion recorder’s QR code. The QR Code is located on your Fusion recorder alongside the Device ID, which can also be accessed from your recorder by pressing the Info button.

Info Button Scan the Recorder's QR Code

  1. Follow the in-app steps to complete the Fusion recorder setup.

Once your Fusion recorder has connected to the Lorex Home app, complete the final Fusion steps by connecting your Fusion Wi-Fi cameras and accessories.

For setup instructions using the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

For setup instructions using the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI)

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex Home app and to your Fusion recorder.

Note: These Fusion instructions apply to the new local UI only. For Fusion instructions that apply to the previous local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories.

Before you start

  1. Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.
  2. Download the Lorex Home app. For instructions on downloading the app, see the article Lorex Fusion: Download the Lorex Home App.

Watch the Lorex Fusion setup tutorial video

For a video walk-through of the fusion setup, please watch [here]().

Connect your Fusion Wi-Fi cameras and accessories to the Lorex Home App

Follow the Lorex Home app steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

  • Ensure that your Wi-Fi cameras and accessories and your Fusion recorder are connected to the Lorex Home app, and on the same app account.
  • Ensure that your Wi-Fi cameras and accessories and your Fusion recorder are connected to the same network.
  • Save your device password for your Fusion Wi-Fi cameras and accessories.
  1. Open the Lorex Home app and login.

Lorex Home App

  1. In-app, tap the Add+ icon to add your Wi-Fi camera.

Scan the camera's device QR Code

  1. Power on your Fusion Wi-Fi camera and scan the camera’s Device QR code.
  2. Follow the in-app steps to complete the setup.

Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note: You can add one Wi-Fi camera or accessory to one Fusion Wi-Fi channel. The number of Fusion Wi-Fi channels varies per Fusion recorder. For full technical specifications, refer to the Product Specifications on your recorder’s product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.

  1. Login to your Fusion recorder using the system user name (default: admin) and your new, secure password.

Add+

  1. From the Live View display, click the pair icon + from the center of the Fusion Wi-Fi channel.

Device Search

  1. Click Device Search.

Select Device

  1. Double-click on your Lorex Fusion Wi-Fi camera or accessory to add it.

Enter Device Password

  1. Right-click to exit the screen, then enter your Wi-Fi device password created in-app.

Note: If your Lorex Fusion recorder and Fusion Wi-Fi camera share the same password, then the devices will automatically connect without entering the password.

  1. Give your Fusion Wi-Fi camera a few minutes to establish a connection.

After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories

The following article provides instructions for connecting your Lorex Fusion Collection Wi-Fi cameras and accessories to the Lorex Home app and to your Fusion recorder.

Note: These Fusion instructions apply to the previous local UI only. For Fusion instructions that apply to the new local UI, please see the article Lorex Fusion: Connect Your Wi-Fi Cameras and Accessories (New Local UI).

Before you start

  • Setup your Fusion recorder and wired cameras. For Basic System Setup instructions, refer to your recorder’s Quick Start Guide or Manual on the product support page. Visit help.lorextechnology.com and search your Fusion recorder’s model number.
  • Download the Lorex Home app. For instructions on downloading the app, see the article Lorex Fusion: Download the Lorex Home App.

Watch the Lorex Fusion setup tutorial video

For a video walk-through of the Fusion setup, please watch here.

Connect your Fusion Wi-Fi cameras and accessories to the Lorex Home App

Follow the Lorex Home app steps to add your Lorex Fusion Wi-Fi cameras and accessories. Refer to your camera’s documentation at help.lorextechnology.com for detailed setup instructions. Search your camera’s model number to access the product support page.

Note:

  • Ensure that your Wi-Fi cameras and accessories and your Fusion recorder are connected to the Lorex Home app, and on the same app account.
  • Ensure that your Wi-Fi cameras and accessories and your Fusion recorder are connected to the same network.
  • Ensure that you save your device password for your Fusion Wi-Fi cameras and accessories.
  1. Open the Lorex Home app and login.

Lorex Home App

  1. In-app, tap the Add+ icon to add your Wi-Fi camera.

Scan the camera's device QR Code

  1. Power on your Fusion Wi-Fi camera and scan the camera’s Device QR code.
  2. Follow the in-app steps to complete the setup.

Connect your Fusion Wi-Fi cameras and accessories to your Fusion recorder

Note:

  • You can connect up to two Fusion Wi-Fi devices on two of the recorder channels. Ensure you have two channels available. For more information, please see the article Lorex Fusion: Frequently Asked Questions.
  1. Login to your Fusion recorder using the system user name (default: admin) and your new, secure password.
  2. From the Live View display, right-click to open the Quick Menu, then click Camera Registration.

Camera Registration - Device Search and Add

  1. Click Device Search.
  2. Check the box that corresponds with your Wi-Fi device, then click Add.

Camera Registration - Edit

  1. Once your Wi-Fi device has moved to the Added Device list, click the pencil icon underneath Edit.

Camera Registration - Wi-Fi Device Password

  1. Enter your Wi-Fi device’s password and click Connect.
  2. Then, click OK.

Camera Registration - Camera status connected

After successfully connecting to your Fusion recorder, your Fusion Wi-Fi camera or accessory connection status turns green. For any connection issues, see the article Lorex Fusion: Troubleshooting.

To turn off duplicate notifications, adjust your camera’s recording settings, or link motion sensors to cameras, see the article Lorex Fusion: Adjust Settings.

Lorex Fusion: Adjust Settings

The following article provides instructions for adjusting your Lorex Fusion Collection settings.

Turn off duplicate notifications

After completing the Fusion setup, your Wi-Fi camera or accessory is connected to the Lorex Home app twice – once as a single device and then a second time as a device connected to your recorder. To avoid receiving duplicate notifications from the same camera or accessory, you will need to Turn off Alerts for your Wi-Fi device connected to your recorder.

To turn off duplicate notifications:

  1. Open the Lorex Home app.

Devices Screen

  1. Under your Fusion recorder, swipe left to find your Fusion Wi-Fi camera or accessory.
  2. Tap on your Fusion Wi-Fi device’s notification icon Notification Icon.

Turn off Alerts.

  1. Tap on Turn off Alerts, and then Save.

Adjust the recording settings for your Fusion Wi-Fi camera or accessory

After Fusion setup, your Lorex Fusion Wi-Fi camera’s recording settings will automatically adjust to Continuous, recording 24/7 directly to your recorder’s hard disk drive.

To adjust the recording settings (new local UI):

  1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  2. Click Devices, then Record Settings. Click the Record Settings tab from the side panel.

Record Settings

  1. Under Channel, select your Wi-Fi device.
  2. Under Type, select the recording type.
    • Continuous: The video will record automatically according to the time on the schedule.
    • MD (Motion Detection): The video will record when motion is detected.
  3. Click Apply.

To adjust the recording settings using the previous local UI, navigate to Main Menu > CAMERA > Recording > Recording and follow the same steps as above.

Set the recording schedule for your Fusion Wi-Fi camera or accessory

You can set a custom recording schedule according to your needs. For example, you can set the system to record continuously during business hours and record on motion detection only outside of business hours.

  1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  2. Click System, then Storage. Click the Schedule tab from the side panel.

Recording Schedule

  1. Under Channel, select your Wi-Fi device.
  2. Check the recording type you would like to adjust, or check All.
  3. Adjust the recording schedule as needed:
    • Click-and-drag on each day to customize the recording schedule. The schedule is set up as a grid, with each block representing two hours.
    • Click Weekday beside 2 or more days to link schedules (Linked Weekdays). This allows you to quickly change multiple schedules at once.
    • To make fine adjustments to a schedule, click Set Time. This will allow you to set exact start and end times for a schedule.
    • To disable all recording of the selected type on the selected day, click Modify.
  4. Click Apply.

To set the recording schedule using the previous local UI, navigate to Main Menu > STORAGE > Schedule and follow the same steps as above.

Link sensors to cameras

Once you’ve completed the Fusion setup, you can link motion and door/window sensors to any compatible camera, so that when the sensors are triggered the linked automatically cameras record.

  1. Open the Lorex Home app.

Sensor Hub

  1. Tap on the Sensor Hub’s connected sensors list (•••) icon.

Connected Sensors

  1. Tap on the sensor that you want to link.

Sensors Device Settings

  1. Tap on Link Camera.

Select Camera

  1. Tap on the camera that you want to link.
  2. Tap Save.
]]> https://www.xvraid.com/guide/lorex-fusion-setup-guide.html/feed 0 Lorex Device Password Reset Guidelines https://www.xvraid.com/guide/lorex-device-password-reset-guidelines.html https://www.xvraid.com/guide/lorex-device-password-reset-guidelines.html#respond Sun, 01 Jan 2023 08:56:05 +0000 https://www.xvraid.com/?p=1245 Lorex Device Password Reset Guidelines If you restore your DVR / NVR system to default settings, the username and password will also be restored to default. If the default username and password above does not work, refer to your user manual for the model-specific default information for your system.

DVR / NVR: Default username and password

If you restore your DVR / NVR system to default settings, the username and password will also be restored to default.

Default login for most LHV / LNR Series systems:

  • Username: admin
  • Password: 000000

Default login for most LHA / LNK Series systems:

  • Username: admin
  • Password: 00000000

If the default username and password above does not work, refer to your user manual for the model-specific default information for your system.

If you are unable to log in to your DVR / NVR, client software or application due to a forgotten password, contact Technical Support for a password reset. For your security, passwords cannot be reset using the online support system.

Lorex Device Password Reset Guidelines

Read More : How to Motion Detection on Lorex Devices

Accessing Device Passwords on Your Lorex Cirrus App

If you forgot your device’s password on the Lorex Cirrus app, use these steps to regain access.

NOTE: The following instructions are shown using an iOS (Apple) smartphone. There may be some differences in the user interface when using an Android smartphone or tablet.

To access your device’s password on the Lorex Cirrus app:

1 Launch the Lorex Cirrus app on your smartphone or tablet.

2 Tap the settings button Settings icon on the top left corner.

3 Go to the Devices tab.

Devices tab

4 Tap the device name.

List of device names

5 In the selected device’s setting, tap the password reveal button to see your password.

Tap password reveal button

Follow these steps whenever you need access to your device’s password on the Lorex Cirrus app.

You can create multiple user accounts on the ECO Series DVR in addition to the default administrator account.

The following instructions require you to access your system using your DVR and a monitor.

To create a new user:

  1. Right-click on the Live View to access the Quick Menu.
  2. Click the Main Menu icon (main menu icon).
  3. Click System.
  4. Click the Users tab.eco system users
  5. Select a user to configure a new user account.REMINDER: There are six (6) configurable user accounts beneath the administrator account. Enable an user account to configure a new user.
  6. Click Edit.
  7. Configure the following:eco system users config
  • User Name: Enter a user name of your choice.
  • Password Enable: Select Enable.
  • Password: Enter a password of your choice.
  • Confirm: Re-enter the password.
  1. Click Apply to create the new user.
Read Next :
  1. How to change or reset your recorder’s password Lorex
  2. How to Lorex devices firmware updates

You can set permissions for any user on your ECO Series DVR. The administrator account is the only account that can modify user account permissions. By editing user permissions, you can enable or disable access to menus and functions.

The following instructions require you to access your system using your DVR and a monitor.

To edit user permissions:

  1. Right-click on the Live View to access the Quick Menu.
  2. Click the Main Menu icon (main menu icon).
  3. Click System.
  4. Click the Users tab.
  5. Select the user account you want to configure.
  6. Click Permission.
  7. Select the features that the user can access.ECO Series System Users Permissions
  8. Select the channels that the user can access with the selected features.ECO Series System Users Permissions
  9. Click Apply to save the settings, and then click Exit to close the window.

If your ECO Series DVR has a device ID, your mobile password is the same as your DVR password. Refer to your user manual for your default password.

If you DVR does not have a device ID, you can manually set your password. Depending on your model, you may require a separate password for smartphones and tablets in addition to the DVR password.

The following instructions require you to access your system using your DVR / NVR and a monitor.

To set up the mobile password:

  1. In your DVR, right-click on the Live View to access the Quick Menu.
  2. Click the Main Menu icon (main menu icon).
  3. Click Network > Mobile.ECO network mobile
  4. Enter a User Name and Password of your choice.
  5. Leave the Server Port at the default (default: 1025) unless you are required to use a different port.
  6. Click Apply to save the settings, and then click Exit to return to Live View.

You can change your recorder’s password for security reasons or reset it if you’ve forgotten it.

Important: These instructions are for recorders that are supported by the Lorex Cloud app.

Change or reset your recorder’s account password

  1. Retrieve your recorder’s Device ID. You can locate the Device ID in the following ways:
  • On the side panel of your recorder, alongside the Device ID’s QR Code.
  • In your recorder’s system, right-click then click Info.
  • In the Lorex Cloud app, go to Settings > Device Info.

Device Info

  1. Once you have the Device ID at hand, contact our technical support at 1-888-425-6739 and ask for a temporary password so that you can access your recorder and reset the password.
  2. Login to your recorder using the system username (default: admin) and the temporary password.

Right-click

  1. Right-click, then click Main Menu.

Main Menu

  1. Click Settings > System > Account > User.

Modify

  1. Under the admin username, click the pencil icon to Modify.
  2. Configure the following settings: Configure
    • Modify Password: Check to change or reset the password for the system.
    • Old Password: Enter the temporary password.
    • New Password: Enter your new, secure password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  • Confirm Password: Re-enter your new, secure password.
  1. Click OK to save your changes.

You can now use your new account password to login to your recorder.

The following article provides instructions on changing your Lorex recorder’s password for security reasons or reset it if you’ve forgotten it.

Important: These instructions are for recorders that are supported by the Lorex Home app.

Table of contents:

Change your recorder’s password (Lorex Home app)

Note: The recorder’s password can only be changed by the device owner. Shared users cannot change the password.

  1. Open your Lorex Home app.

Go to Device Settings

  1. Tap on your recorder’s device settings (•••) icon, then in the next screen tap it again.

Tap on the device name

  1. Tap on your recorder’s device name.

Tap Device Password

  1. Tap Device Password.
  2. Enter your current password in the Old Password field, then enter your New Password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  1. Tap Save.

You can now use your new password to login to your recorder.

Reset your recorder’s password (Lorex Home App)

Note: The recorder’s password can only be reset by the device owner. Shared users cannot reset the password.

  1. Open your Lorex Home app.

Go to Device Settings

  1. Tap on your recorder’s device settings (•••) icon, then in the next screen tap it again.

Tap on the device name

  1. Tap on your recorder’s device name.

Tap Device Password

  1. Tap Device Password.

Tap Forgot device password

  1. Tap Forgot device password.

Send reset intructions to your email

  1. Enter the email address associated with your account, then tap Send Reset Instructions.
  2. Get the temporary password from your email.
  3. Enter the temporary password in the Old Password field, then enter your New Password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  1. Tap Save.

You can now use your new password to login to your recorder.

Change your recorder’s password from the system (New Local UI)

Note: The recorder’s password can only be changed by the device owner. Shared users cannot change the password.

  1. Login to your recorder using the system username (default: admin) and your current password.

Click Main Menu

  1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  2. Click Users, then the User tab from the side panel.

Users > User > Edit

  1. Under the admin username, click the pencil icon to Edit.
  2. Configure the following settings:

Modify Admin Account Password

  • Username: Select admin.
  • Modify Password: Click to enable changing the password for the system.
  • Old Password: Enter your current password.
  • New Password: Enter your new, secure password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  • Confirm Password: Re-enter your new, secure password.
  1. Click OK to save your changes.

You can now use your new password to login to your recorder.

Reset your recorder’s password from the system (New Local UI)

Note: The recorder’s password can only be reset by the device owner. Shared users cannot reset the password.

  1. Open your Lorex Home app.

Go to Device Settings

  1. Tap on your recorder’s device settings (•••) icon, then in the next screen tap on it again.

Tap on the device name

  1. Tap on your recorder’s device name.

Tap Device Password

  1. Tap Device Password.

Tap Forgot device password

  1. Tap Forgot device password.

Send reset intructions to your email

  1. Enter the email address associated with your account, then tap Send Reset Instructions.
  2. Get the temporary password from your email.
  3. Login to your recorder using the system username (default: admin) and your temporary password.

Click Main Menu

  1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  2. Click Users, then the User tab from the side panel.

Users > User > Edit

  1. Under the admin username, click the pencil icon to Edit.
  2. Configure the following settings:

Modify Admin Account Password

  • Username: Select admin.
  • Modify Password: Click to enable changing the password for the system.
  • Old Password: Enter your current password.
  • New Password: Enter your new, secure password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  • Confirm Password: Re-enter your new, secure password.
  1. Click OK to save your changes.

You can now use your new password to login to your recorder.

Change your recorder’s password from the system

Note: The recorder’s password can only be changed by the device owner. Shared users cannot change the password.

  1. Login to your recorder using the system username (default: admin) and your current password.

Click Main Menu

  1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  2. Click ACCOUNT, then click the User tab on the side panel.

Account > User > Edit

  1. Under the admin username, click the pencil icon to Edit.
  2. Configure the following settings:

Modify Admin Account Password

  • Username: Select admin.
  • Modify Password: Click to enable changing the password for the system.
  • Old Password: Enter your current password.
  • New Password: Enter your new, secure password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  • Confirm Password: Re-enter your new, secure password.
  1. Click OK to save your changes.

You can now use your new password to login to your recorder.

Reset your recorder’s password from the system

Note: The recorder’s password can only be reset by the device owner. Shared users cannot reset the password.

  1. Open your Lorex Home app.

Go to Device Settings

  1. Tap on your recorder’s device settings (•••) icon, then in the next screen tap on it again.

Tap on the device name

  1. Tap on your recorder’s device name.

Tap Device Password

  1. Tap Device Password.

Tap Forgot device password

  1. Tap Forgot device password.

Send reset intructions to your email

  1. Enter the email address associated with your account, then tap Send Reset Instructions.
  2. Get the temporary password from your email.
  3. Login to your recorder using the system username (default: admin) and your temporary password.

Click Main Menu

  1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  2. Click ACCOUNT, then click the User tab on the side panel.

Account > User > Edit

  1. Under the admin username, click the pencil icon to Edit.
  2. Configure the following settings:

Modify Admin Account Password

  • Username: Select admin.
  • Modify Password: Click to enable resetting the password for the system.
  • Old Password: Enter the temporary password.
  • New Password: Enter your new, secure password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  • Confirm Password: Re-enter your new, secure password.
  1. Click OK to save your changes.

You can now use your new password to login to your recorder.

When using Lorex IP cameras, it is always recommended to connect them to a compatible NVR. NVR installations are easier to view, manage, and maintain than stand-alone IP cameras, and require just a single login to view all cameras connected to the system.

For those who must connect to IP cameras directly without the use of an NVR, the login information below is applicable to most Lorex IP cameras.

Default login for most Lorex IP cameras:

  • Username: admin
  • Password: admin

NOTES:

  • For security reasons, many new IP cameras with up-to-date firmware will ask you to change the default login information the first time you access the camera. In these cases, the default login information will not grant you access to the camera.
  • Older IP cameras may not use the default logins above. If the credentials above do not work, refer to your user manual for your camera’s default username and password. Click here for downloads and documentation for your product.

Default system port settings for Lorex IP cameras:

  • HTTP Port: 80
  • Client Port: 35000
  • UDP: 35001 (specific applications only)
  • RTSP: 554 (specific applications only)

If you have changed your IP cameras password and receive a Locked error message on your NVR, it is because your NVR is trying to access the cameras with an older password. When you change your password on your IP camera, update the password information on the NVR as well.

The following instructions require you to access your system using your DVR / NVR and a monitor.

To update your IP camera password on your NVR:

  1. Power cycle your IP camera. To power cycle your IP camera, please power it off and disconnect the power source for approximately 5 minutes. Reconnect, and power back on the IP camera.
  2. Right-click on the Live View of your NVR to access the Quick Menu, and then click Device Search.
  3. Log in to your NVR by entering your login information. Refer to your user manual for your default Username and Password.
  4. Click Device Search to search and display IP cameras connected to the local area network (LAN) or NVR in the Remote Device window.FLIR Cloud NVR: Change Password
  5. Select the camera you want to change the password for, and then click the Modify icon (FLIR Cloud NVR: Pencil Icon).
  6. Enter your updated password, and then click OK to save the settings.

RECOMMENDED: If you have power cycled your IP camera(s) and they are still showing a Locked error message, disconnect the camera(s) from power for 24 hours and repeat the steps above. You can also restore the camera to default settings. Refer to your user manual for model specific instructions on how to restore your camera. Click here for downloads and documentation on your product.

Your LHA / LNK Series DVR / NVR system supports two account types:

  • ADMIN / System Administrator
    • The system administrator has full control of the system, and can change both administrator and user passwords, and enable / disable password protection.
  • USER / Normal User
    • Normal users only have access to live viewing, search, playback, and other functions. You may set up multiple user accounts with varying levels of access to the system.

The following instructions require you to access your system using your DVR / NVR and a monitor.

To create a new user account:

  1. In the taskbar, click the Main Menu icon (home icon), and then click System > Users.
  2. In the Users tab, click one of the user accounts that is currently disabled.
  3. Click Edit.modify user account
  4. In the User Enable drop-down, select Enable.
  5. Enter the account User Name.
  6. Enter the account Password.
  7. Reenter the password to Confirm.
  8. Click Save to enable the user account.
  9. Click OK.

Multiple normal user accounts can be created, but there can only one system administrator account.

Your LHA / LNK Series DVR / NVR system supports two account types:

  • ADMIN / System Administrator
    • The system administrator has full control of the system, and can change both administrator and user passwords and enable / disable password protection.
  • USER / Normal User
    • Normal users only have access to live viewing, search, playback, and other functions. You may set up multiple user accounts with varying levels of access to the system.

Prerequisite:

  • Ensure you are logged in as the ADMIN / System Administrator.
  • The following instructions require you to access your system using your DVR / NVR and a monitor.

To change the password for the administrator or user accounts:

  1. In the taskbar, click the Main Menu icon (home icon), and then click System > Users.
  2. In the Users tab, click the account you want to change the password for.
  3. Click Edit.modify user account
  4. Modify the User Name and Password as required.
  5. If modifying the password, reenter the password to confirm.
  6. Click Save.
  7. Click OK.

The administrator account is the only account that can modify user account permissions. By editing user permissions, you can enable or disable access to menus and functions.

Prerequisites:

  • Ensure you are logged in as the ADMIN / System Administrator.
  • Have created at least one normal user account. Click here for instructions on how to add a user account.

The following instructions require you to access your system using your DVR / NVR and a monitor.

To edit user permissions:

  1. In the taskbar, click the Main Menu icon (home icon), and then click System > Users.
  2. In the Users tab, click one of the user accounts.
  3. Click Permission at the bottom of the window.Edit user account permissions
  4. Edit the user permissions to your preference. Check the boxes next to any system menus or capabilities you would like the user to access.User Permission
  5. Click Save to update permissions.
  6. Click OK.

For a password reset on your device, contact Technical Support. For security purposes, passwords cannot be reset using the online support system.

Before contacting technical support, you will need to provide the following information:

  1. Your Device ID
  2. Your Device Model Number
  3. The Date on the system

NOTE: If you have previously disabled the date, some systems will display the date after a few password attempts.

To access your device information refer to the article LHA / LNK Series: Accessing system information.

To modify your password:

1 Call Technical Support for the reset password.

NOTE: The reset password is valid for 24 hours.

2 Login to your system using the reset password.

3 In the Main Menu, press Users under the System tab.

4 Go to the user admin name that you want to modify the password for.

5 Press Edit to pop up the User Edit window.

System > Users

6 Enter your new system password.

7 Re-enter your new system password.

8 Press Save.

User Edit Window

This password will be used to connect to your system from now on.

Record your password and store it in a secure place.

Your LHB Series DVR system supports two account types:

  • ADMIN / System Administrator
    • The system administrator has full control of the system, and can change both administrator and user passwords, and enable / disable password protection.
  • USER / Normal User
    • Normal users only have access to live viewing, search, playback, and other functions. You may set up multiple user accounts with varying levels of access to the system.

The following instructions require you to access your system using your DVR / NVR and a monitor.

To modify your account username and password:

  1. In the taskbar, click the Main Menu icon (home icon), and then click System > Users.Modify User Window
  2. Click an enabled account that you would like to modify.TIP: Enabling additional user accounts
  3. Click Edit.User Edit
  4. Enter a new User Name for the selected account.
  5. Enter a new Password for the selected account.
  6. Re-enter the new Password to confirm.
  7. Click Save.
  8. Click OK.

You can create multiple user accounts on the LHV / LNR Series DVR / NVR in addition to the default administrator account.

The following instructions require you to access your system using your DVR / NVR and a monitor.

To create a new user:

  1. Right-click on the Live View to access the Quick Menu.
  2. Click Main Menu, and then click the Setting icon (Setting icon - crossed hammer and screwdriver)
  3. Click Setting > Account.
  4. Click Add User to open the Add User window.
  5. Configure the following:FLIR Cloud Series DVR / NVR: Add User Window
  • User Name: Enter a name of your choice for the user account.
  • Password: Enter a 6 character password for the user account, and then enter the password again when prompted to Confirm Password.
  • Memo (optional): Enter a description of the user account.
  • Group: Select the group you would like to assign to this user account. A user account cannot be given permissions its group does not have.
  • Multiuser: Select to enable or disable this user account from logging in from more than one computer, smartphone, or tablet at the same time.
  • Authority: Select the permissions you would like the user account to have.
    • System: select the menus the user account can access.
    • Playback: select the channels the user account can access recorded video from.
    • Covert: select the channels the user account can view live video from.
  • User MAC: Not supported. Leave this field blank.
  1. Click OK to save the settings.

Your LHV / LNR Series DVR / NVR password can be a combination of both letters and numbers, and can be only six characters in length.

IMPORTANT: If your password is longer or shorter than six characters, errors could occur when remotely accessing your DVR / NVR.

For a password reset on your device, contact Technical Support. For security purposes, passwords cannot be reset using the online support system.

Before contacting technical support, you will need to provide the following information:

 

  1. Your device ID
  2. Your device model number
  3. The date on the system

 

The Info window for your DVR / NVR system displays system information such as the IP address, MAC address, device ID, device model, and firmware version. You can access this screen through your PC / Mac client software or DVR / NVR menu.

To access your device information:
  1. Turn on your Lorex system.
  2. Note the date on the top right of your screen.

NOTE: If you have previously disabled the date, some systems will display it after a few password attempts.

  1. Press the Enter button or Info button located on your device.

If you cannot find these buttons, then proceed with the following steps:

  1. Click left to reveal the quick menu.
  2. Go to Info.

Info in Quick Menu

  1. Note the Device ID and the Device Model Number.

Info Settings

To modify your password:
  1. Call Technical Support for the reset password.

NOTE: The reset password is valid for 24 hours.

  1. Login to your system using the reset password.
  2. In the Main Menu, press Account.
  3. Press the Modify icon.

Account Settings > Modify

  1. In the Modify User settings, turn on Modify Password.
  2. In the Old Password field, enter the reset password.
  3. Enter your new account password.
  4. Re-enter your new account password.
  5. Press OK.

Modify User Settings

This password will be used to connect to your system from now on.

Record your password and store it in a secure place.

A password reset can be performed for the L-View Client software or LNC Series cameras.

LIMITATION: Technical support does not have access to passwords for software.

To reset the password for the L-View Client software:

  1. Uninstall the L-View Client software from your PC or Mac.
  2. Download and reinstall the L-View Client software. Click here for for more information on locating software downloads.

To reset the LNC camera password, restore the camera to default settings.

IMPORTANT: Restoring default settings will erase any configurations or WiFi network connection on the camera.

To reset the password on the LNC camera:

  1. With the camera on, hold the reset button on the camera for at least 10 seconds using a pin or small object.TIP: Location of the reset button can vary depending on the camera model. Refer to your user manual for the location of the reset button. Click here for downloads and documentation for your product.
  2. Once the camera is restored to default settings, launch the L-View Client software on your PC or Mac.
  3. If prompted, install firmware updates. The camera will restart.REMINDER: If you are not prompted to install firmware updates, manually update firmware using the L-View Client software.
  4. Once the camera restarts, connect the camera to WiFi using your computer. Click here for instructions on connecting the camera to WiFi using a PC or Mac.

You can create and delete multiple user accounts on the LNR200 / LNR300 Series NVR in addition to the default administrator account.

The following instructions require you to access your system using your NVR and a monitor.

To create a new user:

  1. Right-click on the Live View, and then click Menu.
  2. Click Configuration and then click User to display the User Management tab.lnr200.300.add user
  3. Click Add to display the Add User window.lnr200.300.add user
  4. Enter the User Name and Password of your choice.CAUTION: Do not change the User’s MAC Address.
  5. In the Confirm field, re-enter the password.
  6. Click OK to save the user account.

To delete a user:

  1. Right-click on the Live View, and then click Menu.
  2. Click Configuration > User to display the User Management tab.
  3. Click the Delete icon (delete icon) next to the user account you want to delete.
  4. Click Yes to confirm.

For security reasons, it is highly recommended to enable passwords on your system. The LNR200 / LNR300 Series NVR username and password are disabled by default and are not required to access system menus. However, you will be asked for a password to access certain functions or to log into the system remotely. Refer to your user manual for your default username and password. Click here for downloads and documentation for your product.

When passwords are enabled, the system will require passwords to access playback or system menus.

To enable passwords:

  1. Right-click on the Live View, and then click Menu.
  2. Click Configuration and then click General.
  3. Click the General tab.
  4. Check the Enable Password checkbox.enabling password
  5. Click Apply.

Your LNR200 / LNR300 Series NVR system supports two account types:

  • Admin / System Administrator
    • The system administrator has full control of the system, and can modify both administrator and user passwords and enable / disable password protection.
  • Operator / Normal User
    • Normal users have access to live viewing, search, playback, and other similar functions. You may set up multiple user accounts with varying levels of access to the system.

Prerequisite:

  • Ensure you are logged in as the Admin / System Administrator.

The following instructions require you to access your system using your NVR and a monitor.

To modify the admin account password:

  1. Right-click on the Live View, and then click Menu.
  2. Click Configuration and then click User.
  3. Click the Edit icon (edit icon) next to the Admin account.edit admin password
  4. In the Old Password field, enter the current administrator password.
  5. Select the Change Password checkbox.
  6. In the Password field, enter the new administrator password.
  7. In the Confirm field, re-enter the new administrator password.imagecdc980a24f7b48c08d59e1050e84b29d
  8. Click OK to save changes.

To modify user accounts:

  1. Right-click on the Live View, and then click Menu.
  2. Click Configuration and then click User.
  3. Click the Edit icon (edit icon) next to the user account you want to configure.
  4. In the User Name field, update the user name as needed.
  5. Select the Change Password checkbox to change the password.
  6. In the Password field, enter the new administrator password.
  7. In the Confirm field, re-enter the new administrator password.
  8. Click OK to save changes.

You can set permissions for any user on your LNR200 / LNR300 Series NVR. The administrator account is the only account that can modify user account permissions. By editing user permissions, you can enable or disable access to menus and functions.

The following instructions require you to access your system using your NVR and a monitor.

To modify user permissions:

  1. Right-click on the Live View, and then click Menu.
  2. Click Configuration and then click User to display the User Management tab.
  3. Click the Edit icon (edit icon) next to the user account you want to configure.
  4. In the Level drop-down, select the level you want to apply to the user account.
  5. Click OK to save changes.

Locking Your Lorex Cloud App

If you would like to put a lock on your Lorex Cloud app, follow these steps to secure your app.

NOTE: The following instructions are shown using an iOS (Apple) smartphone. There may be some differences in the user interface when using an Android smartphone or tablet.

To turn on the User Code:

1 Launch the Lorex Cloud app on your smartphone or tablet.

2 Tap the settings button Settings icon on the top left corner.

3 Go to the Local Config tab.

Local Config tab

4 Tap User Code.

User Code Settings

5 Turn on User Code.

User Code On

6 Enter a 4-digit code.

Please enter your user code

7 Re-enter the 4-digit code to confirm.

Your User Code is now activated to access the Lorex Cloud app.

To turn off the User Code:

Follow the steps above from 1-4.

  1. Tap off User Code.
  2. Enter your 4-digit code to confirm.

If you forget the user code to your Lorex Cloud app, you will need to delete and then re-install the app.

Lorex Secure / FLIR Secure App: Modifying the HD WiFi camera password

Lorex Secure / FLIR Secure app for smartphones and tablets support HD WiFi camera password changes through the app.

Prerequisites:

  • Install the Lorex Secure app, available for Android on the Google Play Store or iOS (Apple) on the App Store.
    OR
  • Install the FLIR Secure app, available for Android on the Google Play Store or iOS (Apple) on the App Store.
  • Ensure you have connected to your DVR / NVR system or HD WiFi camera using the Lorex Secure / FLIR Secure app.
  • The following instructions are shown using an Android smartphone. There may be some differences in the user interface when using an iOS (Apple) smartphone or iPad.

To change your HD WiFi camera password using Lorex Secure / FLIR Secure app:

  1. Launch the Lorex Secure / FLIR Secure app on your smartphone or tablet.
  2. Tap the camera you want to change the password for.TIP: If you also have DVR / NVR systems on your Lorex Secure / FLIR Secure app, swipe left to the CAMERAS tab to view HD WiFi cameras.FLIR Secure App: Home Screen
  3. Tap the Gear icon (FLIR Secure App: Gear Icon) beneath the Live View to open the Settings menu.
  4. Swipe left to the General tab.FLIR Secure App: FXC Settings
  5. Enter a new Camera Password, and then tap Save to save the settings.

Lorex Secure / FLIR Secure App: Modifying the LHB Series DVR password

The Lorex Secure / FLIR Secure app for smartphones and tablets supports LHB Series DVR password updates through the app.

Prerequisites:

  • Ensure your HD WiFi camera or DVR / NVR system is powered on and connected to the network.
  • Install the Lorex Secure app, available for Android on the Google Play Store or iOS (Apple) on the App Store.
    OR
  • Install the FLIR Secure app, available for Android on the Google Play Store or iOS (Apple) on the App Store.
  • If more than one smartphone or tablet is connected to the DVR / NVR system, only the smartphone or tablet that was connected to the DVR system first will have the capability of changing the password.
  • Log in to the Lorex Secure / FLIR Secure app using the administrator account. Secondary users cannot perform password updates.

To update your HD WiFi camera or DVR / NVR system password:

  1. Launch the Lorex Secure / FLIR Secure app on your smartphone or tablet.
  2. Tap a channel connected to the DVR / NVR you want to change the password for to initiate the Live View.FLIR Secure App: Home Screen
  3. Tap the Gear icon (FLIR Secure App: Gear Icon) beneath the Live View to open the Settings menu.
  4. Swipe up to reach the bottom of the menu, and then tap Device Settings.
  5. Tap Update Password.FLIR Secure App: Update Password
  6. Enter a new password and then tap Update.FLIR Secure App: Update Password

Your new password will be used to access your HD WiFi camera or DVR / NVR system directly, as well as remotely using a smartphone, tablet, or computer.

Click here for information on how to modify your camera password using the FLIR Secure web portal.

MPX Series: Modifying user permissions

You can set permissions for any user on your MPX Series DVR. The administrator account is the only account that can modify user account permissions. By editing user permissions, you can enable or disable access to menus and functions.

The following instructions require you to access your system using your DVR and a monitor.

To edit user permissions:

  1. Right-click on the Live View to access the Quick Menu.
  2. Click Main Menu and then click the Setting icon (Setting icon), and then click Account.
  3. Click the Pencil icon (MPXDVR: Pencil Icon) next to the user account you want to configure to open the Add User window.MPXDVR: Add User Window
  4. Select the features and the menus that the user can access.
  5. Click OK to save your settings.

Resetting Passwords on IP Cameras

If you forgot your IP camera’s password, try the current or previous NVR’s password on the camera. If this does not work, follow these steps to reset the password and regain access.

To change the password on an IP camera:
  1. Access the Info screen on the NVR and check for the local IP address.
  2. Open your IE web browser and input the IP address in the address bar, input the username and password of your NVR, then click Login to view your device.
  3. Drop down the Camera setting located on the left taskbar to access Remote Device settings.

Camera > Remote Device

  1. All of the IP camera’s will be listed underneath the Added Device tab. Click on the WEB browse internet icon for the IP camera that you are trying to access.

WEB Browse

  1. Enter a fake password when the login screen appears.
  2. The failed login attempt will reveal the IP camera’s serial number (S/N) and the date.

Take down the Date and Serial Number

  1. Call Technical Support and provide the IP camera’s serial number and the date to receive a reset password.
  2. After logging in with the reset password, drop down the System setting on the taskbar to access the Default settings.
  3. Click on Default to reset your IP camera to factory settings.

Set to default settings

The default username and password will both be: admin.

If the camera is plugged into an external POE switch:
  1. Access the Info screen on the NVR to check for the local IP address and MAC address.
  2. Open your IE web browser and input the IP address to access the web interface.
  3. Enter a fake password in the login screen.
  4. The failed login attempt will reveal the IP camera’s serial number (S/N) and the date.

Take down the Date and Serial Number

  1. Call Technical Support and provide the IP camera’s serial number, the date, and the MAC address to receive a reset password.
  2. After logging in with the reset password, drop down the System setting on the taskbar to access Default settings.
  3. Click on Default to reset your IP camera to factory settings.

Set to default settings

The default username and password will both be: admin.

Resetting Your Lorex Account Password

If you can not remember your Lorex password or are having trouble accessing your account, you can follow these steps to reset your password.

Reset Your Password Online

  1. From lorextechnology.com navigate to the Login page.
  2. Below the Login form, press Forgot your password.

Lorex Reset Password Lorex Reset Password

  1. Enter the email address associated with your Lorex Account to receive password reset instructions to your inbox.

Lorex Reset Password

  1. You should receive an email with a verification code. Make sure to check your junk/spam folder if you have not received anything in your inbox.
  2. Return back to the Lorex Forgot Your Password page and input your email address, new password, and verification code that you received.

Lorex Reset Password Lorex Reset Password

 

  1. Click Reset my Password to finish. Your password should now be reset!

Lorex Reset Password

Resetting Your Lorex Home App password

If you forgot your Lorex Home app password, use these steps to reset it and regain access to your app. After resetting the Lorex Home app password, it will automatically change the Lorex Account password as well.

NOTE: The following instructions are shown using an iOS (Apple) smartphone. There may be some differences in the user interface when using an Android smartphone or tablet.

To reset your Lorex Home password:

1 Launch the Lorex Home app on your smartphone or tablet.

2 Once you’re met with the login screen, tap Forgot password? on the bottom right.

Lorex Home app login screen

3 In the Email field, enter your registered email address.

4 In the Password field, enter your new account password.

NOTE: Your password must contain a combination of 8-32 characters, containing both letters and numbers.

5 Tap the Get activation code button.

Forgot password screen

6 Check your email for your Lorex activation code.

NOTE: The activation code has been sent to your email. This code will be valid for 15 minutes.

7 In the app, enter the 6-digit verification code to validate your password reset.

8 Tap OK.

Once validated, you will be redirected to the Devices screen.

You will now be able to login to your Lorex Home app and your Lorex Account with your new password.

Security and Privacy: Permission to access your recorder

Your security and privacy are important to us. Lorex will never access cameras on your system unless we have your express permission to do so. We cannot connect to your unit unless you provide us your device ID / DDNS, username, and password.

]]> https://www.xvraid.com/guide/lorex-device-password-reset-guidelines.html/feed 0 Lorex Smart Home Security Center – How to set up https://www.xvraid.com/guide/lorex-smart-home-security-center-how-to-set-up.html https://www.xvraid.com/guide/lorex-smart-home-security-center-how-to-set-up.html#comments Tue, 26 Apr 2022 19:30:26 +0000 https://www.xvraid.com/?p=819

Part 1 – Wired Connection

  1. Plug the power cable into the LSHSC, then plug the power adapter into a wall outlet.
  2. Tap Next (arrow).

    Hello

  3. Read the LSHSC’s EULA, then tap I Accept.

    Accept

  4. Create a Passcode. The passcode will be used to unlock the device and arm sensors.

    Create a Passcode

  5. Confirm Passcode.

    Confirm Passcode

  6. Set Device Password. This password will be used to link your LSHSC to the Lorex Home App.

    Set Device Password

  7. Under Network Setup, tap Wired Connection, then tap Next. Connecting via an Ethernet cable will result in maximum speed and remote viewing connectivity.

    Wired Connection

  8. Connect the included Ethernet cable, then tap Continue. Please connect the included Ethernet cable from your LSHSC to your wireless router.

    Connect Ethernet cable

Congratulations! You have successfully set up your Lorex Smart Home Security Center.

Successfully connected

You can now start adding devices or pair the LSHSC with the Lorex Home App.

Part 2 – Wireless Connection

  1. Plug the power cable into the LSHSC, then plug the power adapter into a wall outlet.
  2. Tap Next (arrow).

    Hello

  3. Read the LSHSC’s EULA, then tap I Accept.

    Accept

  4. Create a Passcode. The passcode will be used to unlock the device and arm sensors.

    Create a Passcode

  5. Confirm Passcode.

    Confirm Passcode

  6. Set Device Password. This password will be used to link your LSHSC to the Lorex Home App.

    Set Device Password

  7. Under Network Setup, tap Wireless Connection, then tap Next. Connecting to a wireless network gives you the flexibility to place your device anywhere within range.

    Wireless Connection

    WARNING: The LSHSC requires 5GHz frequency to connect a wireless network.

    Warning

  8. Select a network to connect your LSHSC.

    Select a network

  9. Enter the password for selected 5GHz network, then tap Connect.

    Enter password

Congratulations! You have successfully set up your Lorex Smart Home Security Center. You can now start adding devices or pair the LSHSC with the Lorex Home App.

Part 3 – Use Offline

  1. Plug the power cable into the LSHSC. Then plug the power adapter into a wall outlet.
  2. Tap Next (arrow).

    Hello

  3. Read the LSHSC’s EULA, then tap I Accept.

    Accept

  4. Create a Passcode. The passcode will be used to unlock the device and arm sensors.

    Create a Passcode

  5. Confirm Passcode.

    Confirm Passcode

  6. Set Device Password. This password will be used to link your LSHSC to the Lorex Home App.

    Set Device Password

  7. Under Network Setup, tap Use Offline, then tap Next. Without connection to a network, you will be unable to use some features, including remote viewing.

    Use Offline

    WARNING: Network features will be unavailable when offline, including remote viewing, and firmware updates.

    Warning

    Tap Proceed to set up your LSHSC for offline use or tap Change Method to connect your LSHSC to your network.

Congratulations! You have successfully set up your Lorex Smart Home Security Center for offline use.

IMPORTANT: To add devices or pair with the Lorex Home App, you must first connect your LSHSC to your network.

]]> https://www.xvraid.com/guide/lorex-smart-home-security-center-how-to-set-up.html/feed 7 How to change or reset your recorder’s password Lorex https://www.xvraid.com/guide/how-to-change-or-reset-your-recorders-password-lorex.html https://www.xvraid.com/guide/how-to-change-or-reset-your-recorders-password-lorex.html#comments Tue, 26 Apr 2022 19:21:26 +0000 https://www.xvraid.com/?p=816 How to change or reset your recorder’s password Lorex You can change your recorder’s account password for security reasons or reset it if you’ve forgotten it. Important: These instructions are for recorders that are supported by the Lorex Home app.

Change your recorder’s account password

Note: The recorder’s account password can only be changed by the device owner. Shared users cannot change the password.

  1. Open your Lorex Home app.

Go to Device Settings

  1. Tap on your recorder’s device settings (•••) icon, then in the next screen tap on it again.

Tap on the device name

  1. Tap on your recorder’s device name.

Tap Device Password

  1. Tap Device Password.
  2. Enter your current password in the Old Password field, then enter your New Password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  1. Tap Save.

You can now use your new account password to login to your recorder.

Reset your recorder’s account password

Note: The recorder’s account password can only be reset by the device owner. Shared users cannot reset the password.

  1. Open your Lorex Home app.

Go to Device Settings

  1. Tap on your recorder’s device settings (•••) icon, then in the next screen tap on it again.

Tap on the device name

  1. Tap on your recorder’s device name.

Tap Device Password

  1. Tap Device Password.

Tap Forgot device password

  1. Tap Forgot device password.

Send reset intructions to your email

  1. Enter the email address associated with your account, then tap Send Reset Instructions.
  2. Get the temporary password from your email.
  3. Enter the temporary password in the Old Password field, then enter your New Password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  1. Tap Save.

You can now use your new account password to login to your recorder.

Change your recorder’s account password from the system

Note: The recorder’s account password can only be changed by the device owner. Shared users cannot change the password.

  1. Login to your recorder using the system username (default: admin) and your current password.

Click Main Menu

  1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  2. Click ACCOUNT, then click the User tab on the side panel.

Account > User > Edit

  1. Under the admin username, click the pencil icon to Edit.
  2. Configure the following settings:

Account > User > Edit

  • Modify Password: Click to enable changing the password for the system.
  • Old Password: Enter your current password.
  • New Password: Enter your new, secure password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  • Confirm Password: Re-enter your new, secure password.
  1. Click OK to save your changes.

You can now use your new account password to login to your recorder.

Reset your recorder’s account password from the system

Note: The recorder’s account password can only be reset by the device owner. Shared users cannot reset the password.

  1. Open your Lorex Home app.

Go to Device Settings

  1. Tap on your recorder’s device settings (•••) icon, then in the next screen tap on it again.

Tap on the device name

  1. Tap on your recorder’s device name.

Tap Device Password

  1. Tap Device Password.

Tap Forgot device password

  1. Tap Forgot device password.

Send reset intructions to your email

  1. Enter the email address associated with your account, then tap Send Reset Instructions.
  2. Get the temporary password from your email.
  3. Login to your recorder using the system username (default: admin) and your temporary password.

Click Main Menu

  1. From the Live View display, right-click to open the Quick Menu, then click Main Menu.
  2. Click ACCOUNT, then click the User tab on the side panel.

Account > User > Edit

  1. Under the admin username, click the pencil icon to Edit.
  2. Configure the following settings:

Account > User > Edit

  • Modify Password: Click to enable resetting the password for the system.
  • Old Password: Enter the temporary password.
  • New Password: Enter your new, secure password.

Note: Passwords for the system must be a minimum of 8 characters, and must include at least 2 of the following character types: lowercase, uppercase, numeric, and special characters.

  • Confirm Password: Re-enter your new, secure password.
  1. Click OK to save your changes.

You can now use your new account password to login to your recorder.

]]> https://www.xvraid.com/guide/how-to-change-or-reset-your-recorders-password-lorex.html/feed 3 How to Lorex devices firmware updates https://www.xvraid.com/firmware/how-to-lorex-devices-firmware-updates.html https://www.xvraid.com/firmware/how-to-lorex-devices-firmware-updates.html#comments Fri, 11 Feb 2022 19:50:35 +0000 https://www.xvraid.com/?p=30 In this article, we will walk you through the process of checking your Lorex devices for available firmware updates. If there is an available update for your device, we highly encourage you to update the firmware on your device. To do this, you must have access to the internet. To manually update the firmware, please check our guide here.

IMPORTANT: If you are unable to verify the status of your device’s firmware, please call our Technical Support at 1-888-425-6739.

Recorder

To check if you have the latest firmware on your recorder, please follow these steps:

Step 1. Go to Main Menu > Settings > System > Upgrade.

Step 2. In the Upgrade settings, click Check for Updates.

Check for Updates

Step 3. If there is an available update for your recorder, please proceed with upgrading your firmware. If not, you will get a message that you have the latest firmware.

Latest version

IMPORTANT: To receive automatic updates, make sure the box is checked next to Automatically Check for Updates, then click OK.

Lorex Home App

To check if you have the latest firmare on your Lorex Home app, please follow these steps:

Step 1. Launch the Lorex Home app.

Step 2. Tap more or the three dots to go to Device Settings.

device settings

Step 3. Tap Firmware.

firmware

Step 4. If there is an available update, please proceed with upgrading your firmware. If there is no new firmware available, the Latest version will just be empty.

latest version

IMPORTANT: All Lorex firmware updates are free of charge.

There are two ways of upgrading the firmware of your recorder: USB Upgrade and Cloud Upgrade.

Part 1 – USB Upgrade

For this procedure, you need (1) the latest firmware for your recorder, (2) a formatted and empty USB flash drive, (3) access to a computer with internet connection, and (4) a valid email address.

Step 1. To upgrade your recorder to the latest firmware, call our Technical Support at 1-888-425-6739 and request for your recorder’s latest firmware. When calling, make sure you have your recorder’s the correct model number and a valid email address at hand. We will send the firmware download link via email. NOTE: The download link will expire in a specified period of time.

Step 2. Next, format your empty USB flash drive using your recorder. IMPORTANT: We highly recommend that you format your USB flash drive using your recorder. To format your USB flash drive using your recorder, please read the full instructions here.

Step 3. Once you have successfully formatted your USB flash drive, remove it and insert it into your computer’s USB port and download the firmware we sent via email.

Step 4. Verify that you have the correct firmware, then remove the USB flash drive from your computer, and insert it back into one of the USB ports on your recorder.

Step 5. On your recorder, go to Main Menu > Settings > System > Upgrade.

Step 6. In the Upgrade settings, click USB Upgrade.

USB Upgrade

Step 7. In the popup window, select the firmware that you have previously downloaded for your recorder.

NOTE: Make sure to select the file with .bin extension. See image below.

Select firmware

Step 8. Then, at the bottom of the screen, click Start to begin the upgrade.

Click start

WARNING: Please DO NOT turn off the power during the firmware upgrade. Wait until the unit reboots and display the new live view.

Warning

Congratulations! You have successfully updated the firmware of your recorder.

Part 2 – Cloud Upgrade

To upgrade your recorder’s firmware via Cloud Upgrade, it is necessary to connect the recorder to your network.

Step 1. Go to Main Menu > Settings > System > Upgrade.

Step 2. In the Upgrade settings, click Check for Updates.

Check for Updates

Step 3. If there is an available update for your recorder, please proceed with upgrading your firmware. If not, you will get a message that you have the latest firmware.

Latest version

IMPORTANT: To receive automatic updates, make sure the box is checked next to Automatically Check for Updates, then click OK.

]]> https://www.xvraid.com/firmware/how-to-lorex-devices-firmware-updates.html/feed 10