With the video playback feature, you can conveniently view what happened in the past period. Work with a surveillance camera which supports AI, you can even search video records from a large number of videos by a face photo;

Of course, with the alarm message service, you can receive the alarm information of the places you care about in the first place, so as to take timely measures to reduce your losses;
With the voice intercom feature, you can also communicate with the people where the camera is located

Key features:
1. Watch HD video in real time
2. Historical video viewing
3. Event message reminder
4. Call through two-way audio
5. Get instant alerts when motion, human form, sound are detected
6. Customize detection area and sensitivity
7. Set recording schedule and alarm notification schedule

RXCamView XVR User Manual

Reset password for DVR system

Firstly, please provide mac address to me (See below pictures) ,and I will use it to create a super password to you .

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Secondly ,please enter your system >Multi-user,and click User Edit on the right (generally only the first line No.1 is enabled), then you can modify the user name and set a new password .

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RXCamView XVR User Manual

Read More : GW Security XVR NVR Firmware Software Download

How to connect the device to the mobile app

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1. Please connect DVR system to the Internet:

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   a) Please connect the system to a router via LAN cable first

    b) Please DO NOT tick “Enable” of the IP FILTER in the Network page, see below pic

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    3)Please check the system if it is connected to the Internet successfully. If yes, you can add the device to the mobile app.

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2.Open the app, if it is the first time use, directly click the “+” icon in the upper right corner of the”Device Manager” interface; if it is not the first time, click the icon  in the upper left corner,then select “Device List” to enter the “Device Manager” Interface, and then click the “+” icon in the upper right corner.

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3.Scan the P2P ID QR code on the DVR / NVR to add the device. (Alternatively, it can be added through “Online Search” and “Manual Add”, the method is omitted).

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4.This step is more important:

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a) The “Media Port” must be the same as the “Client” port on the DVR / NVR (If the user’s DVR /NVR has not been modified, the default value is 9000. If the user has modified the “Client” port on the DVR / NVR, (The “Media Port” on the APP needs to be modified synchronously).

b) “User Name” fill in the user name set during the first use. If you are not sure, you can click”Setup”-“System”-“Multi-User” to view.

c) “Password” fill in the password set during the first use, which is the login password of the user DVR / NVR.

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5.After the setting is completed, click “Save”, then the APP will display the added device, and”Connection Status” prompts “Connected” to indicate that the DVR / NVR is connected. Click the icon  to play the video. Click on the icon  to select 1/4/8/16 picture viewing.

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How to upgrade your NVR or DVR

NVR Upgrade

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1. Copy the firmware file(.sw file)to your USB drive, and insert the USB flash drive into the NVR’s USB port.

2. Click Select File button to choose the firmware file in your USB flash drive, then Click OK.(Setup-System-Maintenance-Upgrade)

3. Click Upgrade button to start system upgrade. The system upgrade will last around 5-10 minutes, please do NOT power off the NVR or remove the USB from NVR during firmware upgrade.

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Add IP camera (1319 1329 8204 8208) to DVR (D3505)

ADD IPCAMERA

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Before you start:

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1.The DVR supports to disable analog channels to increase IP channels. If you want to disable an analog channel, uncheck the box and click Apply to save. To disable an analog channel can increase an IP channel input. To do so, you need to enable the XVR mode in advance at System→General→Mode.

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2.Ensure the network connection is valid and correct, and Make sure your IP Camera and DVR are on the same network during setup.

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Steps:

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1.If you enable the XVR mode for the DVR, it supports to add IP cameras & modify IP channels.

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2.Click Search to search IP cameras from local network, click Add to add individual IP camera, click Add All to add all IP cameras.

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3.Click Search button to search IP cameras, and then click one of the IP camera in the
device list.

       IP Address/Domain: IP address or domain name of the IP camera
       Alias: Name of the IP camera
       Position: Position to display the camera name on the screen.
       Port: Port of the IP camera

       Protocol: Choose the protocol of the IP camera from the dropdown menu
       User Name: User Name of the IP camera
       Password: Password of the IP camera
       Bind channel: Choose a channel of the DVR you want to attach to
       Auto Assign IP to Camera(s): The added IP camera would be not able to connect if its IP address is not in the same network segment with DVR. With this function to reassign an IP address to all added IP cameras.
       Channel Delete: Choose one or more added IP cameras, and click this button to Detele.

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How to add IPC to DVR via Onvif

How to add IPC to DVR via Onvif

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1.Power on the DVR, connect the IPC, and enter the password to log in to the following interface:

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2.Please click Channel to enter the following interface:

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3.Click Search to search for IP, then check the IP to be added, and click Add:

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4. The following interface appears, change the Port port to 80, select Onvif for the procotol protocol, and confirm that the user name and password are correct:

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5. Close the page to see that the IPC is online:

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How to add device to surveillance client

How to add device to surveillance client              Click here to download

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1. The system does not detect an SD Card

Followings are a few possible reasons why this may be occurring:

1. Please power off camera before inserting SD card into camera.

2. The SD card read&write speed not good, please use a SD card with class 10 or above class 10.

3. The SD card is broken.

4. The SD card has not been formatted properly.  please format sd www.sricam.com/srihome/download

5. The SD card slot is malfunctioning.

Read Next : Lorex Smart Home Security Center – How to set up

2. APP prompt “offline” when adding camera

See “camera offline” when  the setup procedure

Here are questions which may help you to shoot the issue when you use an Ethernet cable to connect the IPcam to the router:

1. Make sure the Green LED on the cable connector is flashing . If not, the connect between the camera and the router is still off.

Double check to ensure both two ends securely connected. You can also try other ports which on the router.

2. Make sure your mobile phone connect to same router or same LAN as the camera cable connecting.

3. Make sure DHCP is enabled on your router.

4. Make sure NO MAC filter enabled on your router. Or you need to disable MAC filter temporiaily before successfully configure camera.

5. When you switch from Ethernet to WIFI on the app, it will ask for WiFi password, make sure the provided WiFi password is correct.

3. Camera’s Wi-Fi is unstable and often offline

Followings are a few possible reasons why this may be occurring:

1. Check whether antenna is tightened.

2. To check Wi-Fi signal, in normally, it should be more than 3 bars.

(The distance between the camera and wifi router being too far might cause wifi signal to be less than 3 bars ).

3. WiFi channels: check if WiFi channels are busy, possibly reconfigure to “Automatic”.

4. The camera IP address conflicts with other devices, needing to set camera IP address to be a

fixed one.

5. Change the name of the wireless network (SSID): If there are different wireless networks with the same name (SSID) in your

environment-perhaps because a neighbor uses the same wireless router,a wireless repeater has the same name as the router – WLAN

devices could try to automatically connect to the wrong wireless network ,Therefore, set up a unique wireless network name in your

wireless router or repeater.

6. Set maximum transmission power:In some wireless routers, the transmission power can be reduced,which reduces the performance

of the wireless network. Make sure your wireless router has the maximum transmit power set.

Sricam SriHome Camera Setup Guide

Read Next :

Amcrest Smart Home App User guide

4. How to delete the camera from the App

1. Open the SriHome app, and click

2. Click “Remove Device” to delete the camera from the App.

5. How to adjust camera’s time？

Step 1. Login SriHome APP on your smart phone and go to settings>>>>>time settings as figure 1 and figure 2.

Step2. Select your local UTC, then click “Next”, as figure 3 and figure 4.

6. Can’t connect WiFi

If you fail to setting WiFi for ip camera, please make sure your router：

1. All IP Cameras support 2.4G HZ WIFI，only some IP cameras don’t support 5GHZ Wi-Fi.

2. NO MAC filter enabled on your router. Or you need to disable MAC filter temporarily before successfully configuring camera.

3. Router’s DHCP is enabled, after setting up and setting a fixed ip address for IP camera, you can disable DHCP again.

4. The WiFi Encryption is WPA/WPA2-PSK, either AES or TKIP encryption is OK if you are not using WPA/WPA2.

There is possible using WEP. It is recommended to use WPA/WPA2 now because WEP is quite old technology and not safe nowadays.

5. WiFi Channel needs to set as AUTO in order to avoid busy channels.

Inconsistent signal, it could be due to:

1) Too many devices sharing the same internet network. Please try to disconnect other devices.

2) The IP camera is too far from the router if using WIFI connection.

• Other quality and setup issue, please reset camera to factory default.

7. Camera ID, Camera Password, App Account ID and  Password

Camera ID

The camera ID is the unique identification of each camera. The camera ID can be found on the label which is attached to the camera.

Camera Password

The default password of camera is 888888. During the setup procedure, you can change the password for security. The Camera

Password is saved into the camera. The Camera ID and Camera Password is the only credential to access the camera.

Memorize the Camera Password because you need to use it when you try to access the camera from multiple devices.

In case you forget the Camera Password, you can do nothing but re-set up your camera.

If you forget the password, you can reset the cameras and then create a new password.

App Account ID and Password

When login SriHome App , you need to create a App Account ID and Password. The App account ID is unique identification of

each user account. For security, one user can only access the camera from one device. Therefore, the previous login will be force

quit (on iOS) when log in from the second device with same User Name. If you want to access the camera on multiple devices

simultaneously, multiple App account ID will be needed.

8. How to restore the camera to factory settings?

Step 1: Power on the IP Camera and wait for about 30 seconds

Step 2: Keep pressing the RESET button for about 15 seconds then release.

Then camera successfully restore to factory settings  (password default : 888888).

9. SriHome App download

Method 1: Search for “SriHome” on Google Play or iOS App Store.

Method 2：Scan the QR code to download “SriHome” App.

10. Download the video to the phone and view it (Apple isn’t supported )

1. Download the video to the phone

2. View the path

Note：

1 The firmware version of camera is above V8.1.1 .

2 The camera and mobile phone are on the same LAN .

3 SP027 models do not support this function .

11. How to solve the problem that the upgraded camera cannot be turned on?

1. Please copy the entire decompressed update folder to the root directory of the SD card, the file cannot be renamed; (please contact customer service for the updated folder)

2. Then install the SD into the camera, and then power on the camera;

3. After waiting for 2 minutes for the camera to rotate and self-check, press the reset button to reset the camera to complete the upgrade process.

Notice:

1. Please ensure that the camera cannot be powered off during the upgrade process

2. If the upgrade fails, the camera will automatically restart, no need to unplug the power supply

3. If there is an unexpected power failure during the upgrade process, please contact customer service with email: support@sricam.com

12.How to reset the password of the SriHome APP account

1. Click forgot password

2. Enter your email account

3. Click to get verification code

4. Enter the verification code received by your email

5. Set a new password

6. Click Next

Note: The new password must be a combination of 8-20 digits and letters.

exacqVision Software – Linux

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exacqVision Software Release Notes & Legacy Downloads