IPC360 Home APP download

IPC360 Home supports Android and iPhone, you can download it from google play or app store.

Login IPC360 Home

To use the IPC360 Home camera, you need to register for an IPC360 Home account and log in.

If you are using the camera without internet you don’t need an account.

Connect IPC360 Home camera to wifi

1. Click Add Device or + , to enter the Add Camera screen. To have a better service, please confirm the country selected is your current location.

2. Scan the QR code of IPC360 Home camera, the QR code is on the camera, not on the manual.

If you can’t find the QR code of the camera or the QR code is corrupted, please click on ‘QR code cannot be found or missing?’ and select wifi camera.

3. Let the IPC360 Home camera connect to the power supply, if it is a bulb camera, please connect the lamp holder and start the power.

After the camera is powered on, wait for the camera to start up, about 30 seconds, if the red light does not flash rapidly, please reset the camera.

4. Click ‘My camera light flashes in red.’, then click Next.

5. Go to your phone’s wifi list, connect to IPC360 Home Camera’s hotspot wifi, the wifi name is “IPC365 AP-xxx” or “IPC360-xxx” , after connecting, return to APP, select your wifi, and enter the wifi password.

（If you can’t find “IPC365 AP-xxx” or “IPC360-xxx” wifi, please reset your camera.）

See also  IPC360 Home Camera FAQ and Troubleshooting

6. Wait for IPC360 Home camera to connect to your wifi, about 30-60 seconds, after successfully connecting, it will automatically enter the next step, and then set the name to start using it.

7. The first time you use IPC360 Home camera, you will get one month cloud storage for free, if you don’t need it, please click X, otherwise it may be deducted automatically after expiration.

Using the IPC360 Home camera without Internet

You can use this feature if you don’t have internet access or you don’t need to use IPC360 Home remotely.

1. Let the IPC360 Home camera connect to the power supply, if it is a bulb camera, please connect the lamp holder and start the power.

After the camera is powered on, wait for the camera to start up, about 30 seconds, if the red light does not flash rapidly, please reset the camera.

2. Download IPC360 Home APP, if you have logged in, please log out.
Connect the camera’s hotspot wifi in your mobile phone’s wifi list, the wifi name is “IPC365 AP-xxx” or “IPC360-xxx”, after connecting, go back to APP, click No Internet.

(If you can’t find “IPC365 AP-xxx” or “IPC360-xxx” wifi, please reset your camera.)

3. After entering the No Internet interface, you can start to use the IPC360 Home camera, it is recommended that you set a password for the camera’s wifi, otherwise anyone can connect to the camera.

4. After setting the password, the camera will reboot, reconnect the camera’s wifi, and enter the wifi password you set.

Share IPC360 Home Camera

An IPC360 Home camera can only be added by one account, to use multiple accounts at the same time, you need to share the camera to be able to.

1. Click Share or go to Share Device in the camera settings.

2. Click Share and enter your IPC360 Home account to share, you can share up to 5 accounts.

Sharing Notes:

See also  IPC360 Home For PC: Use the IPC360 Home camera on your PC!

Recording settings

To enable the IPC360 Home camera to record, you need a memory card to work, please first insert the memory card in the camera off state, the camera can be recognised normally.

1. After inserting the memory card into the MicroSD Card interface, check if the memory card status is Normal, if it shows abnormality, please try to format the memory card.

2. You can set the Record Storage Mode and Video Quality.

Viewing Memory Card Recordings

In the camera’s live video interface, click SD Card, you can view the video saved in the memory card.

The coloured time indicates the recording time, and the yellow time indicates the alarm recording.

Motion Detection Settings

IPC360 Home camera’s motion detection is always on and can’t be turned off, if you don’t want to receive alarm notifications, you can turn off Alarm Push Notifications in the Alarm interface.

You can set the alarm sensitivity and time. The camera also has Smart Al Detection and Human Detection, which require a subscription to activate.

You can also set up Alarm Soundhe and Alarm Light. With Alarm Soundhe set up, the camera will sound an alarm when it detects movement.

Setting Alarm Light will activate a white light when the camera detects motion. (This function is available only when white light is supported)

View Alarm Messages

You can view alarm messages in the Alarm interface, and if you have inserted a memory card, click on the message to view the recording.

Night vision light settings

You can set the IPC360 Home camera’s night vision operating mode in the Night Vision section of the Video screen or the Live Video screen.

Smart Mode: Switch to Smart Mode and enjoy black and white night vision. The camera delivers a vivid, full colour image when motion is detected.

Colorful: Camera provides colourful video in low light conditions. If abnormal video is displayed, please switch to black and white mode.

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See also  IPC360 Home Camera FAQ and Troubleshooting

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Black & White: Camera provides black and white video in low light conditions.

Sound Settings

In Sound Settings, you can turn off the IPC360 Home camera’s voice prompts, adjust the sound volume and turn off the microphone.

Turn off the indicator light

In Advanced, you can switch off the camera’s LEDs, Status Light is the switch for the LEDs.

Motion Tracking Settings

The IPC360 Home camera can follow the movement of an object, in the Live Video screen, click Trace to start motion tracking.

Pan-Tilt Control

In the Live Video interface, click Pan-Tilt to control the IPC360 Home camera to rotate up, down, left and right.

save location

You can save the current position of the camera, and later on you just need to click on the picture to make the camera start rotating to the specified position.

1. Click Collect, enter a name, and click Save.

2. Click on My Collections and the camera will rotate to show the view of your collected location.

3. Support timer. Once you have set a timer, the camera will automatically return to this position after manual adjustments or motion tracking.

How can I see multiple IPC360 Home cameras at once?

In the Live screen, click the first icon to enter multi-screen mode, click + to add another camera.

(Not available in no internet mode)

Why do I connect to IPC360 Home camera’s hotspot wifi, but the app doesn’t show the connection screen?

Reset IPC360 Home camera

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IPC360 Home Camera FAQ and Troubleshooting

Why is my IPC360 Home Camera offline?

1. Check the router network

To check if the router network is stable, use other mobile devices or laptops to connect with the same router and see how it works.

2. Re-powering the IPC360 Home Camera

Please re-power the camera and wait a minute to see if the camera comes back online.

3. Check the WiFi network signal

To avoid your IPC360 Home Camera going offline, move the camera closer to the router for a stable WiFi network.

4. Reset the camera

Please long-press the Reset button till the red status light flashes, then reset the camera again.

How to fix IPC360 Home Camera Connection Failed?

1. Check for the following problems, and then reset the camera to reconnect it.

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See also  IPC360 Home For PC: Use the IPC360 Home camera on your PC!

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2. Reboot the router, sometimes the router malfunction cause not connect to the new device, reboot the router can be solved.

3. Keep the camera close to the router, so that the camera can receive strong wifi signal.

Why does IPC360 Home camera show offline after changing location?

After IPC360 Home camera power on, wait for 1-2 minutes, it takes time for the camera to connect to wifi.

If it shows offline for a long time, it means that the camera can not connect to wifi at the current location, please change the location.

How to reset IPC360 Home camera

When your IPC360 Home camera is abnormal or offline, you can try to reset the camera.

What is the hotspot wifi name for IPC360 Home camera?

The wifi name of the camera is “IPC365 AP-xxx” or “IPC360-xxx”, if you can’t find the wifi of the camera, please make sure the camera is powered on, then reset the camera.

What is the hotspot wifi name for IPC360 Home camera?

IPC360 Home camera’s hotspot wifi has no password by default, if it prompts for a password, it means you have set a password, please reset the camera if you forget the wifi password.

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See also  Set Up IPC360 Home Camera User Manual (Ultimate Guide)

Do IPC360 Home cameras support ONVIF or RTSP?

IPC360 Home all cameras do not support onvif or rtsp

Can I use the IPC360 Home camera without an internet connection?

Yes, the camera has a hotspot wifi, you can connect to the camera’s wifi to use the camera.
Please check the manual

Why do I connect to IPC360 Home camera’s hotspot wifi, but the app doesn’t show the connection screen?

IPC360 Home For PC: Use the IPC360 Home camera on your PC!

IPC360 Home is a security camera app, you need to work with the camera to use.

IPC360 Home only supports Android and iPhone, there is no computer client.
But, you can use IPC360 Home APP by installing Android emulator on your computer

How to Install IPC360 Home for PC

Download Bluestacks

You need to Download BlueStacks on Windows or Mac PC first. Afterward, you have to start the installation of BlueStacks on your computer.

It is similar to any other software installation procedure on a PC. Run the setup, Allow the software to make changes in your computer, and then it will start to install.

In the second step to get IPC360 Home Download for PC, users have to enter Google Account. After the installation of BlueStacks, you will see the emulator home screen. Locate the Google PlayStore and launch it.

First-time users have to enter Google Account which is already in existence. Or, users can create a new one if unavailable.

Here the final steps arrive, now users are ready to use IPC360 Home on Laptop or desktop. Users got 2 options to accomplish the task.

1. Visit the Google Play Store > Search for the IPC360 Home App > Install it.

2. Downlaod IPC360 Home APK on PC > Drag and Drop it inside BlueStacks > Allow the emulator to install.

That’s how you can install IPC360 Home for PC.

How to use IPC360 Home For PC

To use IPC360 Home For PC , and mobile phones are the same, you can check this manual.

“IPC360 camera setup for iPhone”, “IPC360 camera setup for Android”, “IPC360 camera setup without QR code”, “IPC360 camera motion detection sensitivity settings”, “IPC360 cloud recording subscription cost”, “IPC360 camera two-way audio not working”, “IPC360 night vision not clear”, “troubleshooting IPC360 camera wifi connection”, “how to reset IPC360 camera”, “IPC360 camera compatible with Alexa/Google Assistant”, “best IPC360 camera settings for home security”, “download IPC360 camera latest firmware”.

How to ensure a longer service life of solar cameras?

The most important thing is to choose a solar camera with a large battery capacity, the battery capacity of a solar security camera determines how long the camera can operate without sunlight. The best solar-powered security cameras come with batteries that provide at least 12 hours of power, even without the sun.

Usually, the camera is equipped with 6 18650 batteries, and the battery capacity is at least 21700mAh, which can ensure that the battery can supply power for up to 3 days on cloudy and rainy days without light. If you live in a year-round sunny area, battery choice isn’t the most important thing to you. Longer-lasting rechargeable batteries are essential if you live in an area that doesn’t get a lot of sunlight for part of the year.

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How Do Solar-powered Security Cameras Work?

The first question asked by many first-time buyers is how do solar-powered security cameras work? Solar-powered security cameras rely on small solar The first question many first-time camera buyers ask is how do solar security cameras work? In fact, solar-powered security cameras rely on small solar panels to convert sunlight into electricity, which then charges the rechargeable battery built into the camera. Integrated inverters in security cameras can also convert direct current (DC) power from the solar panels to alternating current (AC) power to provide power when the sun is out. Storing power from the built-in battery during the day keeps the solar-powered security camera working at night.

How to reduce the delay between the trigger (motion detection) and recording?

Pls kindly note that if there is no PIR detection, the camera will be in standby mode for saving power, once there are any PIR activities, the camera needs time to activate itself, upload the data to the server, and download that data to your cellphone.
Generally speaking, there will be a 3-6s delay, when the motion is too fast or short, your camera might not have a chance to capture it, appreciate your understanding.
If the Wi-Fi signal is weak, your camera will take a much longer time to be activated and upload/download the data to the server, pls ensure your camera is connected with a strong and stable Wi-Fi signal.

4G Solar Cameras FAQ and Solutions

How long does it take for a solar camera to be fully charged?

If the solar camera is working under good weather conditions with efficient sunlight and fits the working temperature and humidity standard, it can be fully charged at least 8 hours of direct sunlight. If your installation area is often cloudy or rainy or snowy, this may limit the amount of sunlight your solar device receives. It is recommended to choose a location that can receive the most sunlight during installation

What I could do to improve my wifi signal on the wifi battery camera?

For the wifi battery camera, the max WIFI range it’s around 30-60 ft, the best WIFI range is 30 ft.
If the place you want to install the wifi battery camera is too far away from your router, the wifi signal might be weak. But you can use the WIFI extender to strengthen the wifi network.

Below are a handful of tips to help you improve and optimize your home wireless network speed.
1). Location of Your Router Matters.
2). Overcome Interference & Find the Right Wireless Channel.
3). Use Wi-Fi Extenders to Boost Your Range.
4). Make Sure Your Firmware is Up-to-Date.
5). Secure Your Wi-Fi Connection.

How long can a solar camera be used without sunlight with a full charge?

The solar camera of the low-power type uses the PIR motion detection function. Only the detected person will trigger to start working, and it will be in a sleep state at other times. Under normal circumstances, the camera can continue to work for a long time in the absence of sunlight, depending on the number of triggers. A fully charged solar camera battery can typically provide 5 to 7 days without sunlight, assuming the camera works 24 hours a day.

In addition, the total capacity of the battery will also affect the duration of the charge. It depends on the type of battery.

Sometimes the battery is drained quickly, probably by leaving the app open all day/night to drain the battery. So as long as you regularly check for notifications or other notifications, the battery will never go away. As long as the number of triggers is small, almost no power is consumed overnight.

Why are more and more people choosing solar-powered security cameras?

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The solar 3G 4G camera surveillance system is a major breakthrough in the camera industry. It breaks the limitation that traditional cameras need a network and main power for data transmission. Using mobile phone mobile networks to transmit video data and solar energy to supply electricity, solar 3G 4G camera solves the monitoring problem in areas without grid and electricity.

The working principle of 3G/4G cameras is similar to that of mobile phones: the video data is sent to the server through the base station through the built-in 4G module. Therefore, in order to transmit data, the 3G/4G camera needs to be inserted into the SIM card like the mobile phone.

The working principle of the solar power generation system is to generate electricity through the solar panel and store it in the battery, so as to ensure that the camera can continue to work at night without light and on cloudy and rainy days.

Remote (and geographically challenging) areas may not have electricity and wireless networks, but they still need the same security. In fact, these locations are more difficult to secure because they don’t have that access—thieves know it. In order to reduce your losses, it is recommended that you first understand the solar camera to see if it is suitable to escort your safety.

Benefits of Off Grid Solar Powered Security Cameras

1. Solar security cameras allow flexible positions

Solar security cameras do not require cables and grids to work. Therefore, it can be used in various monitoring applications, such as remote sites or geographically challenging environments.

Typical locations where you can install solar surveillance cameras include, but are not limited to, your vacation home, shed, construction site, vineyard, farm, barn, boat, warehouse, RV, and more.

2. Easy to install and move

Solar powered wireless security cameras can be quickly installed anywhere you want, and since you don’t need to run any messy cables or drill holes, it’s a very cost-effective security option.

Even better, you can easily move solar security cameras as projects progress or are complete, such as construction sites or new hoses under construction, and bring the solar IP cameras to new locations.

Solar security cameras are highly portable and flexible, requiring no wires, no wiring, and no drilling. You can place it indoors and outdoors wherever you like, such as your front door, backyard, nursery, temporary work sites, and more.

3. Environmentally friendly

Solar-powered security cameras are powered by renewable sunlight and do not damage the environment or cause any pollution like waste and disposable batteries.

What’s more, creating the infrastructure to support traditional surveillance systems can be disruptive. Solar-powered surveillance cameras require no infrastructure and can protect areas such as wetlands. This is an eco-smart solution as it requires no electricity and runs on renewable energy. It also requires minimal infrastructure requirements so the surrounding natural environment can remain the same.

4. Solar powered cameras provide day and night surveillance

Solar-powered wireless security IP cameras can be powered by rechargeable batteries at night when there is no sunlight.

Some solar security cameras are equipped with starlight sensors that can provide brilliant color night vision – a huge leap compared to other security cameras.

5. Easy to expand

Solar security cameras are also a flexible and scalable solution if you want to add 2 or 3 cameras later. With Security Camera Viewer, you can also watch live views of multiple solar IP cameras simultaneously on your smartphone. If you need to add or remove security cameras, it’s easy to do so with a solar system. Whether you’re powering an entire site or a single room, solar power can help you do just that. You can group cameras and combine real-time information into one secure login where you can access all footage.

6. Solar security cameras have a long service life

Most solar panel manufacturers offer more than 10 years warranty, which means that solar panels used in security cameras can still produce no less than 80% of their power after 10 years, with little or no maintenance.

7. High privacy and security

Compared with the traditional camera transmitted through the Internet, the signal transmission through the mobile phone network is more secure, and it is more difficult for hackers to break into the camera system

8. No power supply required

No electricity is required, and the system can include battery backup to ensure that when there is not enough sunlight for a period of time, you will always have power, even if there is a power outage in your area. The rechargeable battery retains enough power to keep the camera running, even in foggy weather. Most solar panels are sturdy enough to catch small rays on low-light days. Don’t worry about power outages!

9. Cloud Control

You can install solar safety systems anywhere – they work efficiently wherever you install them.

If you live in a remote area with electrical connectivity issues, these systems will work perfectly. When a camera needs to be adjusted, technicians don’t need to be on-site because they can make adjustments from a remote location via the cloud. Today, most of these cameras are equipped with Wi-Fi, which makes them easy to monitor and operate from any remote location. If you’re on vacation, you can adjust camera settings and monitor your home with confidence.

10. Intelligent Analysis

The system can send notifications to employees in various situations, such as the detection of an intruder or unusual activity.

11. Waterproof and moisture-proof

Since the purpose of installing solar security cameras is to consistently perform and overcome any situation caused by nature outdoors, LS Vision’s solar cameras feature ip66 weather protection against snow, rain, dust, and direct sunlight to protect your property all year round.

Home solar systems have many advantages. The main benefit is reduced carbon emissions and lower bills. After installing solar security cameras, you can move on to installing solar security lights, solar security sirens, and other solar systems. This way, not only will your bills be affordable, but you’ll also be doing your part in reducing global warming.

What to Consider When Buying a Solar Security Camera?

Solar powered security cameras, with self-renewal and clean energy, are gaining popularity as the public becomes more environmentally conscious. The initial investment in buying one of the best quality solar security cameras can be huge, but as the life of the solar panels increases and more solar security cameras are installed, the future benefits will definitely be worth it. In your process of choosing the best solar security camera, here are some key factors that you absolutely cannot miss.

1. Solar panel capacity of solar security camera

The amount of electricity that a solar panel in a solar security camera can generate is determined by a variety of factors, such as the average amount of sunlight, weather conditions, the tilt angle of the panels, and more.

The solar panels that come with the security camera should generate enough power to power the camera for 8 hours a day. At the same time, it should also be able to have a fully charged battery.

To ensure the efficiency of the solar panel is at its best, make sure that nothing is blocking the direct sunlight from the solar panel. If you are in the northern hemisphere, orient the PV panels due south; if you are in the southern hemisphere, orient the PV panels due north for maximum natural resources.

Weather conditions like snow and dark clouds can reduce the efficiency of a solar panel, so giving it the best possible angle will help.

Also keep your solar security camera’s panel clear of possible obstructions, such as shadows from nearby trees or shrubs.

In addition, it can improve the performance of the security camera by regularly wiping the surface of the solar panel with a damp paper towel or cloth to remove dust or debris.

2. How much battery does your solar security camera need

These rechargeable batteries can power your solar-powered security camera in low sunlight.

Solar security cameras should be equipped with rechargeable batteries to power the camera when the sun is low. The capacity of the battery should be at least 10 times the maximum output capacity of the solar panel. Otherwise, the battery may be damaged by overcharging.

The average charging time is about 6 to 8 hours. This stored power should last from 1 week to 3+ months without additional charging. Of course, it is possible that only the camera is actively recording when the motion detector is triggered or when the user is connected to the camera.

The storage capacity of a battery is measured in milliamp hours or milliamp hours. The more features a camera has that require power (such as two-way audio, Wi-Fi connectivity, and night vision), the more battery capacity it will require.

A shortcut to choosing a battery for your solar security camera is to buy a solar IP camera with a rechargeable battery.

If you want to add a battery backup to your solar security camera, you can ask the seller of the solar camera directly for recommended models.

3. Where will the solar security camera save the video

If you prefer to record motion-activated video locally without charging a subscription fee, a solar powered security camera with an SD card might be a good option.

You can also easily playback and manage video from wireless solar surveillance cameras via the phone’s motion sensor stored on the memory card.

If you prefer to access your data anywhere on your mobile device with an internet connection then opt for a cloud service and you can access your data anywhere on your mobile device with an internet connection. The footage of the wireless solar security camera with motion sensor can be Save on your phone’s SD card.

4. Data Transmission Of The Solar Security Camera

WiFi solar security cameras with motion sensors can send instant alerts when the network is connected. You can also watch solar wireless home security cameras live through the APP on your smartphone.

If there is no network in the monitored place, don’t worry!

Solar security camera with SD card (slot) can still record motion sensing events even without WiFi/Internet.

But if you want to watch your wireless solar security camera live or receive instant alerts, an internet connection is a must.

Thanks to the introduction of solar-powered cellular security cameras, they can operate on 3g/4G cellular data and work where there is no hardwired internet or WiFi, like 4g solar-powered security cameras.

Any feature of a wireless solar security camera you can find in a solar cellular security camera.

5. Image Resolution of Solar Security Camera Lenses

Resolution refers to the sharpness of an image. If the lenses aren’t sharp enough that you can’t see individual faces, these lenses are useless.

Preferably between 720p to 1080p resolution, although there are higher resolution cameras. 720P resolution is common in low-end and budget models. 1080P resolution is standard for most solar cells.

6. Cost of Wireless Solar Security Cameras

The initial investment in buying the best quality solar CCTV security cameras can be large, but as the life of the solar panels increases and more solar security cameras are installed, the future benefits will definitely outweigh the costs.

So instead of opting for a fake solar security camera or a cheap solar IP camera with a low resolution, choose a high-quality solar security camera from a trusted brand.

Quick tip: When you’re looking for a wireless solar-powered outdoor security camera, make sure it’s at least Full HD (1080p) for recognizable detail.

7. Design and waterproof performance of solar security camera

According to the shape and design, it is divided into two categories: bullet type and dome type.

a. Bullet-type surveillance cameras

Bullet-type, they have a fixed field of view with a wide field of view that can be adjusted manually or via a remote control. Bullet-shaped security cameras are often used at entrances. They usually include motion sensing and night vision.

b. Dome security camera

Their field of view is usually smaller. Their swivel angle is close to 360 degrees, which makes them a great choice in commercial and industrial settings. They are also sometimes used in residential environments, although dome cameras designed for the home are generally not as robust as those designed for commercial and industrial applications.

The waterproof rating can tell you how well your camera will work outdoors. It is represented as IPXX. IP stands for Ingress Protection. The first x represents resistance to debris, ranging from larger solid objects, like leaves, to tiny solid objects, like dust.

The second x represents the resistance to water, which can be zero resistance, or a prolonged immersion in several feet of water with no effect. A rating of 5 will ensure the camera doesn’t shut down in heavy rain.

8. Solar security camera compatibility with existing infrastructure

Your existing Wi-Fi, smart home or 4G service provider should be compatible with solar powered security cameras. While most products will work with any type of Wi-Fi, the ability to connect directly via a built-in 3g or 4g network and the ability to integrate with your smart home needs to be checked for security cameras to work properly.

9. Communicate via Solar Security Cameras

Some models allow you to have two-way intercom with the person on the other end via the built-in microphone and on-camera speaker. For this feature to work, find out the optimal working distance and height before purchasing or installing.

10. Motion Detection and Night Vision Capabilities Of Solar Security Cameras

PIR motion sensing is an advanced feature that uses computer algorithms to differentiate between human and non-human images. If the target is not a person, the motion detection system will not sound the alarm. Night vision capability is very useful if you want solar powered security cameras to work at night or in dark places.

Summarize

Running a few surveillance cameras 24/7,365 days a year can add a lot to utility bills. Using solar energy can save a lot of energy. This is why solar-powered security cameras are becoming more and more popular.

Besides reducing utility bills, they have a long list of other benefits and useful features over wired and battery-powered security cameras. In 2021, the performance of the solar version has already caught up with the conventional power version.

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Smart Motion Detection Cameras
Security Camera  carries cameras with incredible features for security, such as Smart Motion Detection Cameras also known as SMD+!

Motion Detection is a technology that has been utilized for years to detect changes in image quality on DVRs and COAX cameras. With the addition of AI, it has now become even more powerful! Before we go into why SMD is so great, let’s examine what motion detection is and what it does!

General Motion Detection and its function is to detect (see) movement (signature) via pixel changes in the image. What it means is that if an object moves within the camera’s field of view, the camera’s motion detection function will be able to see it by knowing that the pixels in one frame are significantly different than thus of the previous frame. There are a variety of possible outcomes from this, including recording, alerting through the app, and even triggering an alarm out. You can describe it as simple as that! How does it work, you ask?

First knowing what pixels are helps understand this process. The pixels that make up an image or screen are what makes up the picture. When a motion detection sensor compares two images, it is looking for how the pixels appear in one moment and how they appear in the a following frame, or still image.

In general, cameras take in a fixed view from any given place and process the pixels in the image as they might remain the same. In this example, the floor and walls, street signs, and other static objects aren’t likely to suddenly shift. These static elements make up the pixels in the image, and motion detection can identify when they change. Though subtle changes such as shadows might occur, MD is unable to detect them due to their gradual nature. A car or a person crossing the scene, on the other hand, may result in a sudden and chaotic change in pixels. MD might consider a motion event as a consequence of a sudden change in pixels.

When it comes to motion detection, there are three critical aspects that determine whether or not a change in pixels is considered a motion event. These settings are adjustable from most IP cameras, and they are referred to as sensitivity, threshold, and anti-dither. You can fine-tune your Motion detection to ensure that objects are of similar size or movement, moving more or less, and for a longer or shorter period of time.

Motion detection is an essential aspect of recording motion pictures. It’s crucial to identify suspicious activity in the moment in order to obtain a notification on your cell phone or through email if an unexpected event occurs. After all, motion footage is recorded when a recorder captures motion footage. The yellow tinge on the video frame that identifies it as motion-tagged footage is usually used in addition to the standard green tinge when a non-motion-tagged recording. By saving recording space, you can find footage that might have an event in it faster. Additionally, you can limit the size of the data file by setting your cameras to record only when motion is detected.

Motion Detection is helpful, but from, time to time it can produce errors or false alerts like any security technology. That’s why we have introduce Smart Motion Detection Cameras to help aid with motion detection even further.

Smart Motion Detection Cameras 2024

With Smart motion detection, SMD DVRs can process advanced video data calculations on the fly, eliminating human or vehicle objects from the picture. That’s what AI-powered SMD DVRs do! With SMD, this AI function can use its processing power to eliminate objects from the picture entirely.

You now have the ability to monitor a scene for motion, but limit that monitoring to only for the specific things you want it to look at! Imagine a busy parking lot full of cars that is normally off-limits to pedestrian traffic outside of employee activity. No longer will your SMD-powered DVR remove all vehicle targets when it applies to only moving where they shouldn’t! In the same token, you can focus your SMD system exclusively on people targets, eliminating anything it deems nonhuman from the events list. No more cats, raccoons, leaves, or squirrels activating your motion alerts at night!

Hybrid DVR systems are currently the only AI-based alert tracking systems that can really take alert tracking to the next level using SMD and SMD+. COAX-based systems are now even more viable than ever before, thanks to SMD and SMD+. We now carry COAX and IP cameras as well, which makes adding an IP camera to a Hybird DVR system feasible!

SMD is also available on our IP camera systems natively, which means no matter what type of system you have and are upgrading, or if your purchasing something new, you can rest assured we can help you get the power of SMD  and Smart Motion Detection Cameras working for your location today!

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Understanding the Basics: What You Need to Know Before Buying

Before diving into the different types of security cameras, it’s crucial to understand some basic but important considerations that will influence your choice.

Identifying Your Security Needs

When considering the installation of a security camera system, the first step is to assess your specific needs. The requirements of a sprawling estate versus a cozy apartment differ vastly. Similarly, a retail business will have different security needs compared to a manufacturing unit. Begin by asking yourself the following questions:

Answering these questions will lay a solid foundation for your search and ensure that you don’t end up with a security camera system that’s either overkill or insufficient for your needs.

Security Camera Buying Guide and How to Choose

Considering the Location

The location where the cameras will be installed plays a pivotal role in your decision-making process. Indoor cameras differ significantly from outdoor cameras, particularly in terms of durability and weather resistance. If you’re considering outdoor surveillance, ensure the cameras are weatherproof and have adequate night vision capabilities.

Exploring Security Camera Technologies

When choosing a security camera, it is critical to understand the differences and similarities between IP security cameras and HD over coax security cameras to select the right type for specific needs.

What are IP Security Cameras?

IP (Internet Protocol) security cameras are digital video cameras that use networks to transmit image data and control signals over an IP network. These cameras can be directly accessed from a network connection, making them highly versatile for a variety of settings.

Advantages of IP Security Cameras

High Resolution: IP cameras are known for high-resolution images, which can go up to 4K resolution, allowing for clearer and more detailed images.

Scalability: They are highly scalable as one can easily add more cameras to the existing network without significant infrastructure changes.

Remote Accessibility: IP cameras can be accessed and controlled remotely, making it possible to monitor footage from anywhere in the world via the internet.

Disadvantages of IP Security Cameras

Cost Factors: They tend to be more expensive than other types, both in terms of initial setup and maintenance.

Network Dependency: These cameras require a stable network connection, which can be a limitation in areas with poor connectivity.

What are HD Over Coax Security Cameras?

HD over coax security cameras transmit high-definition video over coaxial cable. These cameras are an upgrade from the traditional analog CCTV systems, providing better resolution and clarity without the need for new cabling infrastructure.

Advantages of HD Over Coax Security Cameras

Cost-effectiveness: Generally less expensive than IP cameras and utilize existing coaxial cable setups.

Ease of Installation: They are relatively easy to install, especially if replacing existing analog systems.

Reliability: Less dependent on network bandwidth and do not suffer from network-induced lag.

Disadvantages of HD Over Coax Security Cameras

Limited Resolution: While improved over analog cameras, their resolution does not compare to the high levels achievable by IP cameras.

Scalability Issues: Adding more cameras often requires additional DVRs (Digital Video Recorders), which can complicate the system.

Comparing Video Quality and Resolution

When it comes to resolution, IP cameras generally offer more with options going up to 4K, whereas HD over coax typically maxes out at 1080p. This makes IP cameras a better choice for scenarios where detail is critical.

Comparing the Cost Implications

IP cameras have a higher upfront cost primarily due to the need for networking equipment and possibly, higher quality cabling. However, HD over coax cameras often involve less expensive equipment but might incur more costs if extensive cabling is needed.

Remote Access Capabilities

Both IP camera systems and HD over coax camera systems excel in remote access as they can be configured for view from any location thru PC, cell, or tablet through the internet. 

Use Case Analysis

For large, expanding facilities or highly detailed surveillance needs, IP cameras would be more suitable. In contrast, HD over coax cameras are well-suited for smaller setups or where budget constraints are significant.

Future Trends in Security Cameras

The future likely holds further enhancements in camera resolution and network capabilities for IP cameras, and continuous integration of advanced analytics. HD over coax might see improvements in compression and transmission to allow for higher resolutions.

Both IP and HD over coax security cameras offer distinct advantages and disadvantages. Your choice should depend on your specific needs, budget, and desired scalability. Understanding these aspects will guide you in choosing the most suitable type.

Exploring Types of Security Cameras

With a basic understanding of what to consider before purchasing, let’s delve into the most popular types of security cameras available on the market.

Dome Cameras

Dome cameras are named for their dome-like shape, making them more discreet than other types. They’re excellent for indoor use, especially in retail or commercial settings, where they can blend in with the decor while providing a wide viewing angle.  In addition, most of our dome cameras are also vandal resistant.

Bullet Cameras

Bullet cameras are long and cylindrical. They are typically used outdoors, mounted on walls or ceilings. These cameras are known for their strong night vision capabilities and long-distance viewing, making them ideal for monitoring large areas like backyards or parking lots.  Whether you need a wide angle or a zoom we have the perfext bullet security camera for you. 

Wireless vs. Wired Cameras

Another crucial consideration is whether to go for wireless or wired cameras. Wireless cameras offer flexibility in placement and are generally easier to install. However, they depend on your Wi-Fi signal’s strength and can be more susceptible to interference. On the other hand, wired cameras require a more complex installation process but provide a more stable and reliable connection, making them well-suited for extensive surveillance systems.

Smart Cameras

Smart cameras come with features like motion detection, facial recognition, and automatic alerts. These cameras not only record footage but also analyze it, sending you notifications when something out of the ordinary happens. They’re perfect for homeowners who want to stay informed about their property’s security in real time.  We also have specialty cameras such as PTZ, license plate, and fisheye cameras.

Key Features to Look For

Delving deeper into the specifics, here’s what you should look for when shopping for a security camera:

Selecting the right security camera for your home or business requires careful consideration of your specific security needs, the features you value most, and the type of camera that best suits your space. By taking the time to understand the different options available and what each offers, you can make an informed choice that ensures your property is watched over effectively. Remember, the goal is not just to deter potential intruders but to give you the confidence that comes with knowing your space is secure. Whether you opt for a dome camera for your business interior or a bullet camera for outdoor surveillance, ensuring your peace of mind is the ultimate priority.

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Hikvision NVR 5.0 Professional Installation Guide

Hardware Installation

Software Configuration

Additional Resources

Important Note: The provided steps serve as a general guideline. Specific configurations might differ based on your NVR model. Always refer to the official user manual for detailed instructions and advanced functionalities.

Setting up a Hikvision NVR (Network Video Recorder) involves several steps, including hardware setup, network configuration, and camera configuration. Here’s a detailed guide to help you set up your Hikvision NVR 5.0:

1. Hardware Setup

Step 1: Unbox and Connect Components

Step 2: Connect the NVR to a Monitor

Step 3: Connect the NVR to the Network

Step 4: Connect Cameras to the NVR

Step 5: Power Up the NVR

2. Initial Configuration

Step 1: Boot Up and Log In

Step 2: Set Date and Time

Step 3: Network Settings

3. Adding Cameras

Step 1: Detect and Add Cameras

Step 2: Configure Camera Settings

4. Recording Settings

Step 1: Set Up Recording Schedule

Step 2: Configure Storage Settings

5. Remote Access Setup

Step 1: Enable Hik-Connect

Step 2: Port Forwarding (if necessary)

Step 3: Mobile App Setup

6. Final Steps

Step 1: Test the System

Step 2: Backup Settings

Troubleshooting Tips

This guide should help you set up your Hikvision NVR 5.0 system. For more detailed instructions, refer to the user manual or the Hikvision support website.

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Our IP camera can connect directly to your network or computer, and there are three ways to do so. The three ways listed below do not require a NVR. A NVR, or Network Video Recorder, is the device that IP cameras connect to.  The NVR records video provided by the IP cameras to a hard drive, either in HD (720p, 1080p), 2K HD, or Ultra HD (4K) depending on the type of NVR and type of camera that’s being used with it.

IP cameras are network-based cameras, however they don’t require Internet access in order to be used as they are standalone devices that can be used on a local network. A simple local network can be either of the following:

1.An IP network camera connected with a network cable to your desktop computer’s network port.

2.An IP camera connected to a router that is connected to a desktop or laptop computer, but the router is not connected to the internet.

Only if you want to view your system remotely from the internet then you would have to connect the system to the Internet.

Do I need a NVR for my IP security camera system?

A NVR is not necessary in order to view your network cameras or even record video. If you are testing cameras, looking for a temporary setup or want to set up something inexpensive then using a computer with an IP camera is a good alternative to a NVR.  SmartPSS is our computer software program that allows PCs to view and record IP cameras. However, this kind of processing will demand a lot from the computer. Most likely, you wouldn’t be able to use that computer for personal use as it would be bogged down processing video from high resolution IP network cameras.  Also, computers can be unreliable and crash, potentially leaving you with no recorded video.

NVR products are standalone devices using a Linux operating system which is known to be rock-solid and crash free, and designed to be operate 24/7 and maintain system security with user account access permissions. For a complete security camera system, you will want to use a NVR along with cameras. SmartPSS software can be used as a client software to connect from a computer to a NVR to watch cameras connected to the NVR and to playback/download recorded security footage.

How to Connect IP Camera Guide 2024

Three ways to connect an IP camera to a computer

Before we begin, it is important to understand that network camera systems require the ability to transport video and power to work correctly. Power Over Ethernet (PoE) is a technology that transmits video/data signal and power over one Ethernet cable. In situations where PoE isn’t available, a 12V DC power adapter will be necessary to supply power to the camera.

Secondly, you will need to use our IP finder Config Tool to find cameras on your network. For more info on basic networking knowledge as to how IP addresses matter when deploying network cameras, please read our guide about connecting security cameras to the internet.

Now, let’s discuss the three ways to to connect to an IP camera from your computer.

1.12V DC power adapter with a network cable straight into a PC

2.12V DC power to camera + network cable to router

3.Camera to PoE Switch or PoE Injector

How to Connect IP Camera to Computer

1) 12V DC power adapter with a network cable straight into a PC

a) For this method we will provide power to the camera using a 12V DC 1amp power adapter that plugs into a 110V AC outlet. Below is a picture of our trusty power adapter.

b) Next, connect a network cable from the camera to your computer.

c) Set your computer’s network port to a static IP address like 192.168.1.200 so you can talk to the camera. Here’s how you do it on a Windows Computer:

d) All newer cameras with firmware from 2018 and onward have stringent password rules that require initialization before making any configuration changes to the camera including the IP address. In order to set the password and password recovery email address you must login to the web interface of the camera. Be sure to note down and keep the credentials you are setting in a safe place that you will remember.

There are no master reset passwords for our equipment. If you forget your password, recovery email address, and security questions that you set on the camera at time of initialization, resetting the camera requires factory service which will incur out-of-warranty costs to reflash the camera.

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e) Once you have a static IP address assigned to your computer’s wired network port, turn off WiFi on your computer. You can find the camera’s current IP address by using the Config Tool as shown. Our test camera has a current IP address of 10.1.1.65. If you need to change the IP address to let’s say 192.168.1.120, you can do that by clicking on the pencil icon to edit.

Note: if you have a password other than admin set on the cameras, then you will need to enter that in the “search settings” options before attempting to edit the IP address. See the illustration below on how that is done.

f) As explained in our article connecting security cameras to the internet, for two devices on a network to talk to each other, they must have the same IP address scheme. In 1C we set our computer’s address to 192.168.1.200, so we need to set change this camera’s address to 192.168.1.X where X is a number between 2 and 254, and not same as the our computer’s current address. We picked 12, so below is a screenshot of what to set your camera’s ip address to if you are following along in our guide. Set the subnet to 255.255.255.0 and gateway to 192.168.1.1.

g) After changing your camera’s IP address to one that matches your network, type the new IP address of your camera into the URL of internet explorer. Here’s a brief example:

You can also view the camera using our PC software. If you don’t already have it, you can download SmartPSS from here. Here’s how if you already have SmartPSS installed.

In summary, the above is a quick and easy way to connect an IP camera to a computer with a hardwired network port. This is great for the following scenarios:

• You don’t have a router and want to set up a closed circuit system between a computer and a security camera.

• You are trying to test an IP camera or troubleshoot it.

• You are trying to connect to a security video recorder directly from a computer.

Most computers have only one network port, so this method can be problematic as it would use up your only network port, preventing you from having a hard-wired Internet connection. The next 2 methods will demonstrate how to set up a network camera on a network. Method 2 is for setting up a camera with a 12V DC power supply and Method 3 entails using a PoE injector or switch. The only different between these two methods is how power is supplied to the camera.

2) 12V DC power to camera + network cable to router

This method will show you how to connect an IP camera to your router and view it over a network, while supplying power to the camera using a 12V DC power adaptor.

a) Connect a 12V DC power supply to your camera and connect the power adaptor to the wall to power the camera.

b) Connect a network (Ethernet) cable from the camera to the router to establish a data connection between the camera and the router.

c) Give the camera about 2-3 minutes to boot. Use our IP Finder Config Tool to find the camera on your local area network (LAN).  Below is a screen shot of how it looks in our case.

The camera currently has an IP address of 10.1.1.65. As explained in our article connecting security cameras to the internet, for the camera to be reachable from the computer on your network, its IP address has to match the IP scheme of your network. In our case our router IP is 192.168.1.1, so we are going to have to change the IP address of the camera. To change the IP simple press the pencil icon to edit.

d) We are going to set the camera to an IP of 192.168.1.X, we chose 192.168.1.12. Before we go ahead and change the IP address, we have to think about duplicate IP addresses on the network which would create networking issues. To see if a specific IP address is available on your LAN, use the command prompt in Windows to ping the address you intend to use. Below is a video explaining how to use the ping command. You can use this command on Mac as well by using the terminal.

e) Let’s change the IP address. In our case we set it to 192.168.1.12. Subnet mask is usually 255.255.255.0 on simple networks, and the gateway is the IP address of the router. Press OK.

f)  Once the camera is assigned a new IP address, you can access the camera using your Web Browser or SmartPSS as shown in 1F above.

3) Camera to PoE Switch or PoE Injector

We discussed that PoE supplies power to the camera, so a 12V power adapter is not necessary in this scenario.

In this method you plug an ethernet cable from the camera to a PoE port on a compatible PoE switch or injector. The PoE switch or injector connects to the router.

Here’s how you connect to a PoE switch.

Here’s how you connect to a PoE injector

Again, use the Config Tool to find your camera’s IP address and change it to match your network scheme (if necessary) as described in steps 2C thru 2E. Once the camera is on the same network as your computer you can login and watch the camera as shown in Step 1F.

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Summary

At this point, you now should know a good amount about networking and have used the above mentioned steps to make your very own IP camera system using your computer and IP camera.

Viewing an IP Camera on a Smart TV

Among the many different ways that security cameras are used, we are often asked if it is possible to view an IP camera directly on a Smart TV without using a NVR recorder. With most Smart TVs on the market there is no application that is available to watch IP cameras directly on the TV. In this guide we show how to use an Android TV box by downloading an App to connect an IP camera to a Smart TV or any monitor that has an HDMI input.

All IP cameras from CCTV Camera World support a RTSP video stream that is usable by third party programs and apps. The App that we suggest you use on an Android TV box is called VLC Media Player. You can login and access the RTSP stream from an IP camera and have it display on a TV.

Keep in mind any device that can download VLC Media Player can do this process like iPhones, iPads, Android tablets, and phones.

What equipment is needed?

Here’s the list of all the equipment that is needed to connect an IP camera to a Smart TV.

1.IP camera from CCTV Camera World

2.PoE injector or 12V DC Power Adaptor to power the camera

3.Network cables to connect the camera to your computer network

4.Android TV Box from any online shopping marketplace

5.Computer network to connect the camera and Android TV Box

6.Internet connection to setup and install Apps on the Android TV box which can later be removed after the setup process is finished

7.SmartTV or Computer Monitor with HDMI input

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How to connect IP security cameras to an Android TV Box

Before you can access the stream from the camera you will need to have it connected to your computer network and verify that it’s accessible. If you purchased a standalone IP camera from CCTV Camera World the camera is likely already configured with an IP address. Check the top of the camera box for the login information label. If the camera has not been configured, or you need to set it up on your network we recommend following our How to Connect an IP Camera guide.

You will also need to set up your Android TV box on your network, consult with the manufacturer of your box to find out how to do this.

You will need your IP address, username, and password that is set on the camera in order to access it. Inside of the VLC Media Player app you can access network streams. Inside of the app navigate to adding a video source and select network stream. Using the example RTSP stream below plug in the information for your camera’s IP address and type the text into the media player URL.

rtsp://192.168.1.109:554/cam/realmonitor?channel=1&subtype=0

After you’ve typed in the correct RTSP stream for your camera you will be required to login to your camera stream. Type in the username and password for your camera to allow the app to login to your camera stream.

If you receive an error, double check that your camera is connected to the network and you’ve typed the correct username and password. Provided the camera is set up on the network and you are able to login you should now see your camera stream inside of the VLC Media Player App.

Keep in mind that Smart Camera features cannot be used with the RTSP stream. If you would like to use Smart Detection features that your security camera may have, you will want to use an NVR to display the camera on your TV.

Watch our video below that shows the setup process described above on an Android TV box.

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Unlimited Access Anywhere, Anytime

When you combine our “Blue Line” IP Cameras with one of our compatible IP camera network video recorders you can keep an eye on your assets no matter where you are. Take advantage of the free remote viewing app to view on your cell. Use the free software to view and control you cameras on your tablet, or computer. Stay connected and have peace of mind knowing you can monitor your cameras remotely, without any additional monthly fees.

LATEST FIRMWARE UPDATES FOR YOUR DEVICE

UPDATING YOUR SECURITY CAMERA FIRMWARE

Firmware Updates

In order to do a firmware update you must first identify the EXACT model number of your DVR or NVR unit. The model number can be found on the sticker located on the bottom or side of the unit. All CCTV Security Pros model numbers begin with the prefix “CSP” (Example, CSP-XXXX). Please match your model number to the list provided below. You will also need to locate your order confirmation email to determine when the unit was purchased. Once you have identified the correct model number and firmware please continue by following the instructions below.

Blue Line IP Camera Troubleshooting v2

Upgrading Your Firmware

Please identify the correct model from the list of firmware provided below.

Please select the appropriate link and download the .bin file. Once the download is completed copy the .bin file to a USB Flash/Thumb Drive. We suggest formatting your USB drive to FAT32 before attempting the update.

**Note : Units with Build Dates of 2013 or earlier may require you to rename the file to “update.bin” before launching the upgrade.

Once the .bin file has been transferred onto your drive you can insert the USB Drive into either of the two USB ports found on your unit. One can be found on the front panel and one can be found on the rear of the unit.

Once the drive is inserted into the unit go to the following menu:

Main Menu –> Setting –> System –> Upgrade. Click Start. Find and select the .bin file you transferred to the USB Drive and Click Start.

*NOTE – On select models you will need to go to:

Main Menu–> Info –> Version –> Upgrade

The unit will now begin upgrading to the latest Firmware Revision that is available for your device. Once completed the system will reboot. After the reboot we recommend doing the following:

1) Remove the USB Drive from your system.

2) Change your passwords on your “admin” account. For assistance in altering your password please follow this link: https://www.cctvsecuritypros.com/content/pdfs/password-account-settings.pdf

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IMPORTANT: If you are having difficulty identifying the correct firmware please email us at support@cctvsecuritypros.com with your order number and unit model number.

User Account Locked

Your system will lock itself out when you or someone else has attempted to log into your DVR

with an incorrect user/password combination more than three times within 30 minutes

When this happens you have two options.

1. Wait 30 minutes after the last failed login attempt and try again.

2. Reboot the DVR by using the rear toggle switch or by unplugging.

When the unit powers back on try and login with the default username and passwords.

Username: admin

Password: admin

or

Username: 888888

Password: 888888

If neither of these passwords get you into your system you will need to email us at

Support@CCTVSecurityPros.com

and request a Master Password. Once we can confirm your

account we will happily be able to provide you with the correct login credentials.

Please have your Order Number or DVR/NVR Model Number when requesting a Master

Password.

*Note: The DVR/NVR Model Number can be found on the Bottom or Side of your system.

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IP Camera Harness Repair

If your connector looks like the ones below, moisture has gotten into your RJ45 connector. The number one cause of premature IP camera failure has to do with improper weatherproofing techniques. If caught early enough a simple cotton swab and rubbing alcohol will clean that connector right up! You may need to resort to some heavier duty electrical contact cleaner if the cotton swab method does not work.

If all else fails and the connector is too far gone and cleaning it will not work, you will need to perform a harness repair.

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In order to perform the repair you will need:

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1 x RJ45 Crimp Tool1 x Male RJ45  1 x Female to Female RJ45

Connector

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1 x Your choice of weatherproofing ( Weatherproof junction box or weatherproof Female to Female connection)

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Start by removing the RJ45 end off of your IP cameras harness. Be sure

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Strip back the outside insulation to expose the internal cables.

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Organize the cables to match the pinout of the IP camera. Slide the organized cables into the connector and crimp. All CCTV Security Pros IP cameras will use this pinout.

Connect your Female to Female RJ45 connector to check your work, you should have a functioning IP camera now that its void of all corrision.

Now that the IP camera has been repaired we still need to weatherproof this connection. It is now more vulnerable than ever!

Consider using a weatherproof junction box to make your connections in, or perhaps a weatherproof Female to Female connector.

Remember that different coupling styles exist so make sure that you are informed about how to use the coupler before you start crimping wires.

Troubleshooting Steps 4/8/16 Channel

(Cannot Find the Network Host)

To solve the error, please verify that the camera is properly plugged into the back of the system. If you unplug and re-plug it back in this should verify it is connected physically.

If the issue continues go to Main Menu > Camera > Camera List and delete the camera with the red status from the bottom list and do a Device Search to verify the camera is showing up on the top list.

If the camera does not show up this means the cable is not connecting properly, which could either mean the camera is not getting power or isn’t transmitting data. The best way to determine whether it is an issue with the Camera or Cable is to bench test the camera on a known working cable.

If it does show up but it has a different IP Address, please confirm the IP Address is in the 10.1.1.1-255 range (This is the default range of the internal Switch).

If the camera is not within the correct IP range, then the camera could need to be modified on the top list to properly connect in which you would select the camera, hit modify, type in the camera’s username and password and set the IP address to DHCP to automatically obtain an IP or statically assign the camera an IP address to match your switch range and gateway.

If the camera is on the correct range, you should be able to add it to the bottom list and it will come up with Green or Red, If Red double check the error message on the live view on the system.

If the Error says Invalid Username or Password, go back to Settings > Camera > Camera List and modify the camera at the bottom of the list and type in the correct login information.

If the error says Cannot Find the Network Host, check the IP Address is in the correct range, if it is you need to verify your cable is good by testing the camera with another known good cable or testing on a short patch cable as the cable could be experiencing packet loss.

Make sure the cable is T568B Standard and is within 100 meters (328 feet.)

Night Vision Issues

When a camera goes into night vision mode, the infrared LEDs around the lens turn on. If the video signal at nighttime or in dark locations is washed out, foggy or you see “halos” on the screen it is because the infrared LEDs are reflecting back into the camera lens.

cameras LEDs to focalize on the mounting surface and greatly reduce the Infrared distance.

Adding 3rd Party Cameras to Blue Line NVR

We always recommend using Blue Line IP cameras with our Blue Line NVRs for the easiest and most complete experience possible. However, we understand that using 3rd Party Cameras can be beneficial in some applications. This guide will explain the basics of adding a 3rd Party IP camera into your Blue Line NVR.

Information you will need to add 3rd Party Cameras.

With your camera attached to one of the PoE ports on your NVR, you’ll navigate to the camera settings from the main menu.

A 3rd Party Camera normally will not add itself, so you will need to go into the Camera List and click on Search Device. If the camera is detected, you will be able to select it and click on the Modify IP button toward the middle of the screen.

When modifying the IP address of the camera the default IP range for the PoE ports on the NVR is

10.1.1.xxx so you’ll want to make sure the camera is on the same range.

You will need to know the camera’s password to change the IP Address. Once the IP is successfully changed it should update after clicking Search Device again

Check the box to the left of the camera and click Add. Most cameras will show up with the Manufacturer as ONVIF. If they do not and show up as red, you will need to click on the edit button on the camera and change the Manufacturer to match the camera’s manufacturer, or to ONVIF if the manufacturer of the camera is not listed.

While in the modify window you can also enter the password for the camera in the password field. Once that is completed you can click OK. After a few seconds the status should change to a green icon and then you should be able to see the camera’s live view. Please keep in mind that if the Error Message says Invalid Username or Password you may need to login to the camera from the Web and setup an Onvif User for the system to login with.

If the camera is still showing offline, setting the manufacturer to PELCO can sometimes resolve the issue.

Additional 3rd Party Camera Information

DVR/NVR Rebooting

If your DVR or NVR is rebooting by itself please read the guide below.

If your DVR or NVR is rebooting once a week this is completely normal. Our DVR and NVR systems are designed to reboot once a week (Tuesday at 2AM by default).

If your DVR or NVR is rebooting more frequently you first want to check the power source of the DVR or NVR.

Be sure you are using the correct Power Source that was included with the DVR or NVR. Below are the correct power adapter specs so you can identify the correct one.

NVRCUBE = 12V, 2.0Amp NVRWIFI = 12V, 2.0Amp

LITE Series DVR = 12V, 2.0Amp

Pro Series DVR = 12V, 5.0Amp

Pro Series NVR = 3 Prong Power Cord to Power Outlet Extreme Series DVR/NVR = 3 Prong Power Cord to Power Outlet

If you can confirm you are using the correct Power Adapter you may need to double check the outlet you are plugged into. Try an alternate outlet and eliminate any Battery Backup Power Supplies for test purposes.

If the power source is not causing the reboot cycle it could be related to the internal hard drive. To check this out please continue reading.

First you will need to Power Off the DVR. We suggest powering the system down from the Power Switch on the rear of the system or by simply unplugging the Power Cable.

Once the system has been powered down you will need to open up the system. Please see below to locate the screws that need to be removed.

NVRCUBE or NVRWIFI

There will be 4 Phillips head screws located on the bottom of the system. Once the screws are removed the top cover will lift off.

Lite Series DVR

There are 2 Phillips head screws located in the rear and 2 on the side of the DVR, 1 on each side. Once the screws are removed the top cover will lift off.

Pro Series DVR/NVR

There will be 4 Phillips head screws located on the rear of the system. Once the screws are removed the top cover will slide towards the rear and lift off.

Extreme Series DVR/NVR

There will be 2 Phillips head screws located on the rear of the system. Once the screws are removed the top cover will slide towards the rear and lift off.

Once the top cover has been removed it will expose the Hard Drive and its connections.

First we want to Unplug the Large Black Connector. Press down on the metal tab and pull the connector out of the Hard Drive.

Now we want to unplug the second smaller connector (Blue Cable) from both ends. Press down on the tab and remove from the Hard Drive as well as the System Board.

Once the connections have been disconnected. Plug them back in securely and listen for the metal tab to click. This will ensure a good connection in between the System Board and Hard Drive.

Note*

While you still have the system open, it might be a good idea to check the cooling fans for any dust or debris that could be stopping the fan from moving. This could cause the DVR or NVR to overheat.

Once the connections are tight, lets put the top cover back on. When the cover is back on you can proceed to power on the system. Once the system is powered on you will need to monitor the system and check if it is still rebooting.

Disconnecting The Internet

If the system is still rebooting you may want to disconnect it from your Router or Modem by unplugging the Ethernet cable in the rear. You will loose your remote viewing capabilities temporarily while unplugged but can help us diagnose the issue.

With the cable unplugged you may want to monitor the system closely to see if this has made any changes to the rebooting issue.

Disconnecting Cameras and Other Sources

Disconnecting cameras, alarms, extra monitors and microphones is the last thing we can try to solve your rebooting issues.

Cameras, monitors, and microphones mounted near high voltage could be causing your system to reboot by itself. If your system detects any incoming voltage or amperage coming into the rear inputs the system will shut down to protect itself from damage.

Leave your main Display Monitor and Power Source connected. Disconnect one input at a time to see if it makes a change in your reboot cycle. If you notice a change in the rebooting you can single it out by using this method of elimination.

New GUI – Start Up Wizard (Device Initialization)

DAHUA XVR 4.0 Setup Description

This article will go over the Initialization process of the units with the New GUI.

Prerequisites

Video Instructions

Step by Step Instructions

1. When you first turn on the recorder you will be greeted with the region settings. Click on the drop down menu and select “United States” and click Next.

2. Select the proper time zone setting for your region.

3. You will now be prompted to input a password for the admin account.

4. For easier login you can create a pattern, you will need to enter it twice to confirm.

5. Enter your email in order to reset the admin password in case the password was forgotten, you may also setup security questions.

Note: This is the only method to reset the password for XVRs and NVRs. If you skip this step and forget your device’s password, you will need to replace the unit

6. The Auto-check for firmware is not yet implemented in the U.S. so you can just click on next.

7. Make sure the video standard format is set to NTSC and click on “Next”.

8. Here you can go in depth with the time settings. You may want to set up the DST (Daylight savings) so that it takes affect when the time comes.

9. The recorder will be set as a static default IP address you see on the screen. Input an open local IP address and gateway from you network. If you don’t know this information you can select DHCP (highlighted in the red box) in order to automatically receive an IP address from the router.

10. If you have the recorder properly connected to the router the P2P status will indicate “Online” and you can now remote in to the unit with our mobile app/PC app.

11. You can select the Encode settings for each camera by selecting the drop down menu on “Channel”.

12. Select the resolution and image quality for snapshots.

13. Select what you want to to when the hard drive fills up.

14. Here is you recording schedule, the green will indicate 24/7 recording and Yellow will be Motion recording.

15. Here is you Snapshot schedule, same color legend as recording,

16. Once all that is setup you will be greeted with the final Prompt! You are now finished Initializing you new recorder

New GUI- Add a Dahua Device

Description

This article will show you three different methods to add a dahua device to our New GUI recorders. We will be adding a dahua camera with all three methods.

Prerequisites

Video Instructions

Step by Step Instructions

Method 1:

This first method is extremely simple if all the cameras are still set to default credentials and settings. We will do a device search on the network and add them with a click of a button

Method Two:

The second method is used if there’s an existing camera and it’s password was changed. You will use device search to locate the camera and then go to manual add to change the password it’s being added with

Method Three:

This last method is used when Device Search fails and cannot locate the camera on the network. You will need to type in the camera’s information manually.

New GUI – Account Setup

Description

This article will go over how to add a user on our New GUI devices

Prerequisites

Video Instructions

Step by Step Instructions

1. Log into the web interface of the device

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2. Click the Menu icon in the top left of the page

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3. Select Account

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4. Click Add User

5. The Add User menu will appear. Use this window to ill out full user details

6. In the Authority menu you can define the individual rights of the User using the System, Playback, and Monitor tabs as well as which channels the user can access

Select which features you wish the user to have then click Save

7. A message will confirm when the user is successfully added

New GUI – Schedule Record Setup

Description

Dahua NVRs and DVRs offer a variety of recording options. You can configure recording schedules based on the following methods:

These schedules can be set individually for each camera or copied to all cameras.

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu select “Management”.

2. Select the “Storage” option from the drop-down menu.

3. From the left hand side, select “Schedule”.

4. Select the channel drop-down menu to choose the channel that you want to adjust the recording schedule for.

5. Select “Setting” next to any day of the week.

6. You will have options to set a schedule for General Recording, MD (Motion Detection), Alarm, MD & Alarm, Intel, and POS (Point of Sale). For this tutorial we are using General Recording.

7. Here you can see that you are able to set multiple periods. For this tutorial we will only be setting one period. Check the “General” box, then select the day or days you want to scheduled recordings for, and then select “Save”.

8. Depending on the days selected from the previous step, you will see green colored bars which represents general recording.

9. You can select “Copy” to mirror the same schedule to another channel/camera. Select “Save” in the Copy menu.

10. Select “Save” at the bottom to save all settings. If your changes were successfully saved, a pop-up will appear at the top notifying you as such.

New GUI – Motion Detection Recording Setup

Description

This article will go over Motion Detection Recording setup in detail on the recorder’s new GUI

Prerequisites

Video Instructions

Step by Step Instructions

1. On the main menu select Alarm

2. Select Video Detection on the left.
Then select the Motion Detection tab at the top.
Choose the channel from the drop-down next to Channel.
Check the box next to Enable.
Check the box next to Record Channel.
Click on Setting next to Region

3. Highlight the areas in red where you want to track motion.
Then click OK at the bottom

4. Select More at the bottom
Check the boxes next to any of the other options you want to activate when motion is detected.
Click on OK

5. Click on Apply at the bottom.
You will see “Operation Succeeded” at the top when your changes have been saved

6. Click on the Setting drop-down at the top and select Storage

7. Select Schedule on the left.
Then select the Record tab at the top.
Choose the channel from the drop-down next to Channel.
Click on the Setting button next to any day of the week.

8. Check the All box to enable all days of the week.
Check the Motion box for “Period 1”.
Click OK at the bottom.

9. Click on Apply at the bottom to save the settings

10. Select Record Mode on the left.
Then make sure Auto is enabled for the appropriate channel(s).
Click on Apply at the bottom.

11. Click on the Main Menu icon at the top right.
Then select Search

12. Check box next to the channel on the right.
You should see yellow lines/bars for motion recording

Alarm Record Setup

Description

This article is to show you how to setup alarm recording thru new Web GUI.

Note: please refer to product spec sheet for alarm input/output availability. Not all Dahua Recorder support alarm input/output.

Prerequisites

Video Instructions

Step by Step Instructions

Setup Alarm Input

From main menu, click on Alarm. Click on Alarm input. We are using XVR 72 series for this example. The Alarm Input page will launch as shown below:

Select the Alarm input number that you like to use. This number is correspond to the alarm port on the back of recorder.

1. Click Enable to enable the alarm input.

2. Enter Alarm Name. By default is set to AlarmIn#

3. Period is to schedule your Alarm when you want to be enable.

4. With the alarm input, you can trigger recorder’s alarm output.

5. This to select which channel you want recorder to start recording when alarm is triggered.

6. You can call basic PTZ action Preset, Tour, or Pattern when alarm is triggered.

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Setup Alarm Recording Schedule

1. From the main menu, click on Management > Storage > Schedule.

2. Select the channel you like to setup.

3. To enable Alarm recording, Click on Setting next to the timeline bar.

4. Set your duration (By default is 24 hour, 00-24). Then select Alarm.

You can select all days to copy the schedule to all week. Click Save.

5. Click Save.

New GUI/Instructions/IVS Record

Description

This article will cover how to configure IVS Recording on a Dahua recorder with the New GUI

Prerequisites

Video Instructions

Step By Step Instructions

1. From the Main Menu select AI

2. Select Parameters on the left.
Then select Smart Plan below it.
Choose the channel of the camera you are configuring from the Channel drop-down.
Select the IVS “Lightbulb” icon so that it highlights blue.
Then click Apply at the bottom

3. Select IVS on the left.
Choose the channel of the camera from the Channel drop-down.
Then click the + button.
Double-click on the rule type under the Type column to choose the type of IVS rule you want to use.
Adjust all the settings in the Parameters section.
Make sure that the box is checked next to Record Channel and the channel that camera is on is highlighted next to it

4. Draw the rule in the live view on the left by left clicking on it.
Continue to left click to add more segments.
When you are done, right click to finish drawing the rule.
Then click Apply at the bottom

5. Select Setting at the top left.
Then select Storage from the drop-down

6. Select Schedule on the left.
Then select the Record tab at the top.
Choose the channel of the camera from the Channel drop-down.
Then click on Setting to the right of any day of the week

7. Check the box next to All to select all days of the week.
Check the box for Intelligent to the right of Period 1.
(Feel free to adjust the days of the week and the time period for when you want to record IVS events).
Then click on OK

8. You will see blue bars on the schedule representing when IVS events will be recorded, when they are triggered.
Click Apply at the bottom

9. Click on the Menu icon at the top right to go back to the Main Menu.
Then click on Search

10. Check the box next to the camera channel on the right.
Once IVS events have occured they will appear as blue bars on the timeline at the bottom.
Click on the timeline on one of the blue bars to start playing that IVS event

New GUI – Audio Record Setup

Description

This article will go over setup for audio recording on our New GUI devices

Prerequisites

OR

Note: Please reference the specification sheet for the device to confirm which audio features it supports, this can vary between models of recorder

Video Instructions

Step by Step Instructions

Enable audio source

1. 1. Login using a web browser.

2. Click on Setting > Camera.

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3. Click on Encode. And then select the camera channel that support audio.

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4. Click on More.

5. Click on the checkmark to enable Audio.

6. Select the Audio source for your HD-CVI camera. If your HD-CVI camera has built-in Microphone, select HDCVI as the audio source. Local option is if you are connecting external microphone to the recorder.

7. Click OK, and then click OK again on the bottom right hand corner.

Setup audio recording

1. Login using a web browser.

2. Main menu 1st screen.

3. Main menu 2nd screen.

4. Click on the Audio Option.

5. Audio File Manager Option.

New GUI – Playback

Description

This article will cover how to play back recorded video on an NVR or DVR with the New GUI

Prerequisites

Video Instructions

Step by Step Instructions

1. From the Main Menu select “Video”

2. The Playback menu should open up and look like this:

3. On the right hand side, there will be a calendar. Select the day that you wish to play back video.
Below the calendar is a list of all the cameras/channels. Check the box next to all the cammeras/channels you would like to play back video from.

4. The video footage willl appear on the timeline at the bottom of the screen. It will be color coded to match the types of video that were recorded.
(See the Legend at the bottom of the screen.)

5. Check or uncheck each type of recording that you want to view. Check the Sync box if you would like to sync playback up on all channels you are viewing.

6. Double click on the graph at the bottom to begin playing back video.

=How to back up video files on new UI

Description

This article is to show you how to back up the video file from new system UI.

Prerequisites

Video Instructions

Step by Step Instructions

1. From the main menu, go to the second menu page, and click on Backup.

2. Backup page will launch as shown below:

3. You must plug in an external drive to save your downloaded file. Select the path where you want to save the file at. From this pop-up screen, you have an option to create new folder. After you select, click OK.

4. Select the Record Channel you like to search. You can only search 1 channel at a time.

5. Select the Recording Type you like to search.

6. Set the start and end time for searching. Then click Search. All recorded files that meets your search criteria will shown on the list.

7. Select the files, and click Backup.

8. Downloading process start.

9. Once finished, the folder information will pop up, then click OK.

New GUI – P2P Setup

Description

This article will go over initializing P2P on our New GUI devices

Prerequisites

Video Instructions

Step by Step Instructions

1. Under “Management” go to Network>TCP/IP

2. You can either set the device on a static ip or turn DHCP on to automatically grab an IP from the network. Save any changes

3. Locate P2P tab on the lower left and enable P2P

4. After saving it you should see the the status change to “Online”, You can now use this device for remote viewing on our software

Remote Access/Remote Access Setup Port Forwarding

Create port forwarding rule in the router

Description

Port forwarding is a function of network routers that allows a user to configure specific communication ports to be routed to devices on an IP (Internet Protocol) network, such as a computer, DVR, or IP camera.In this case for CCTV equipment, it allows the user to view and control CCTV equipment remotely. Follow the step by step instructions and the instructions your manufacturers hardware to setup port forwarding, or try PortForward.com to search for your routers settings.

Prerequisites

Video Instructions

Step by Step Instructions

1. Connect NVR to network with a CAT5 cable.

2. Download and install ConfigTool from DahuaSecurity.com, under Support->Download Center->Software

3. Run the ConfigTool.

4. The ConfigTool should display your IP Camera. Click the, “” icon to open Internet Explorer and access your NVR.

5. Configure Internet Explorer security settings to allow the plugs to work. Link to Internet Explorer Setup

6. Login with the default credentials: User Name: admin Passsword: admin

7. Under, Main Menu -> Setup -> TCP/IP Change the IP Camera to, “Static” if the camera is currently set to, “DHCP”

8. Open another tab and enter the, “Gateway” address listed under your NVR’s Network settings. Example: 192.168.1.1, 192.168.0.1, 10.0.10.1

9. Login to your gateway and locate the, “Port Forwarding” section.

10. Create port forwarding rules for each port you wish to forward for the NVR. (Usually you will only need to forward the HTTP and the TCP port.) Default Ports: TCP: 37777 UDP: 37778 HTTP: 80 RTSP: 554 HTTPS: 443

11. The end result should look like the below image. We used a Cisco router for this example.

12. Hit, “Save” in the gateway interface, and open another tab.

13. Go to, “www.canyouseeme.org” and check that the ports you opened on the gateway.

How to Access System Using P2P via Mobile Application

Description

View your recorder and cameras on the go. With Dahua’s mobile application IDMSS(IOS)/GDMSS(Android) allows you to add Dahua recorders and cameras to the mobile app using P2P.

Prerequisites

Video Instructions IDMSS/GDMSS version 4.50.000

Step by Step Instructions iDMSS/gDMSS version 4.50.000

1. Open iDMSS/gDMSS on the phone, and select the home icon located on the top left corner.

2. Select the “Device” button/icon on the bottom to add the recorder/camera.

3. Select the “+” sign then select “Scan” to add the device.

4. Select the “Wired Camera”.

5. Input the device for easy identification. It’s required to input the password for the added device then select the save icon located on the top right corner.

Step by Step Instructions IDMSS/GDMSS version 4.20.000

1. Select the Menu Icon

2. Select “Device Manager”

3. Select the Add Icon

4. Select “Camera”

5. Select “Wired Device”

6. Select “P2P”

7. Input Info and select “Start Live Preview”

Video Instructions IDMSS/GDMSS version 3.50.000

Step by Step Instructions IDMSS/GDMSS version 3.50.000

1. From the home screen of the mobile application select “Camera”.

2. Select the menu button.

3. Select Device Manager.

4. Select add button to add device.

5. Select Wired Device.

6. Select P2P.

7. Name your device -> tap the QR code to bring up QR code scanner.

8. Input the username -> password -> and select live preview. By selecting “Start live preview” device will be automatically saved into the application.

IDMSS/GDMSS Version 3.40.003

Video Instructions Version 3.40.003

Step by Step Instructions Version 3.40.003

1. Click, “Camera”

2. Select the Menu Icon

3. Select “Device Manager”

4. Select the Add Icon

5. Select “P2P”

6. Choose a name for the device → Scan in QR code for SN number which you can access from the physical recorder under the main menu → Setting → Network → P2P. You may input SN number manually which can also be found under the recorder. → Enter Username and Password. For best results , leave Live Preview and Playback on the Extra Stream.

7. Select the Disk Icon to save → Select Live Preview, At which time the app will connect to all cameras.

Setup Remote Access via P2P using SmartPSS

Description

This allows you to view cameras on SmartPSS using P2P.

Prerequisites

Video Instructions

Step by Step Instructions

1. Locate the serial number of your NVR or DVR. The serial number can be found at the following locations:

2. Launch SmartPSS and select Device.

3. Click Add, change method to P2P.

4. Enter credentials, save and then add.

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InVid Tech is here to help you succeed, and as a company, we pride ourselves on the level of personal service we offer. We have an experienced team based in the United States, including Sales, Customers Service, Marketing & Tech Support. Additionally, there is support for Latin American Countries.

How do I access the cameras on my computer?

Go Here, login using with the credentials you used to sign up with. You will see your devices at the top, click ACCESS and it will launch a new tab for that device. This info can also be found by going to our website and downloading it Here 

How do I network the unit so it can be viewed remotely?

First you want to make sure you plug the unit into your router. Now on the unit login, then right click on the mouse and go to Menu> System> Network. You can set the IP Address under “TCP/IP”. Once you’ve entered your IT information go to “P2P” across the top. Make sure it is enabled. Below you will see the server address Here. You will go there and create an account then link the unit with your account. See Link below for more detailed instructions. Here

How do I connect a third party camera?

You will need a PC and the manufacturers IP tool to address the camera(s) IP address within the same scheme as the internal NIC of the NVR (172.16.0.x). Now go to the camera management within the NVR, switch the port that the camera(s) are plugged into from PNP to IP address, protocol will be ONVIF, port will be 80 (HTTP port of the camera) and type in the username and password of the camera and it should connect. Some manufacturers require ONVIF to be enabled within the camera before adding to different unit. Please check their website for information on how to enable ONVIF.

Why can’t I use Chrome, Firefox, Edge or Safari to view my device(s)?

Chrome, Firefox, Edge and Safari took away a plugin that was used for ActiveX plugins. This has effected anyone that uses an ActiveX plugin for their devices not just InVid.

Why is my Vision camera not connecting to the NVR?

That may be due to the NVR having the old default password of 123456. Leave the camera plugged into the unit and go to Menu>Camera then click on the “cog” (gear looking icon) next to the port of the camera you are trying to connect. Type in the password “1234567u” for the camera and the camera should then connect.

Why did my device suddenly go offline?

If you are connected to your ISP’s router (Internet Service Provider) occasionally it is possible your ISP is doing a update which can occasionally change your network environment and require a reboot of your router/recorder (Router first then recorder). It is highly recommended that with this device to install your own router to run the recorder to avoid this from happening, however if using your ISP’s router the above stated solution is the fix for it.

How do I Share a device added to my star4live account?

Have the new user create an account Here. Log into the account with your device, click on SHARE, enter in the customers user name or email, choose a “valid to date”, when this date hits the device will no longer be shared, and hit ok. The device will now be found under the Shared Record. This info can also be found by going to our website and downloading it Here

Trying to view devices on IE but can’t download the plugins?

Please ensure you are in fact using Internet Explorer and not Edge. The two have similar icons, Edge is a darker blue lower case “e” whereas Internet Explorer is a lighter blue lower case “e” with a yellow ring going over the top left of the “e”. Also note that on Windows 10 Edge is the default browser, Internet Explorer isn’t on the task bar or the desktop, you can use Cortana and search “Internet Explorer” to launch.

How do I turn On/Off motion function?

Right click on the mouse, go to the menu>alarm>motion. By default motion detection should be enabled. You want to draw the area of where you want motion to be detected and then hit apply down at the bottom.

How can I see video from last week?

To playback video you want to right click on the mouse and the second to last option on the bottom is “Playback”. On your right you will select which cameras you will like to playback, below the camera list select the date in which the video was recorded. Hit the play button down at the bottom and the playback should start.

How do I add a User?

Right click on mouse go to Menu>System>User. Click Add at the bottom. Create the username and password then select permissions you want to grant that user and hit OK.

How do I format my hard drive? Vision Series

Go to Menu, click on Storage, click on Hard Disk, select your disk(s) and click Format (remember, this erases all data on that drive(s)).

Do I need to port forward this device? Vision

If you’re using the P2P which is explained above no port forwarding is required, if you are networking this device to be seen remotely via a WAN IP or DDNS, yes port forwarding is required.

Is there a manual for this device?

Yes, you can find it on our website Here

Where can I check to see if my unit is recording?

The best way is by doing a playback (refer to question above). You can also go into the Menu, select Maintain on your left and Recording across the top.

InVidTech Vision Series Setup Guide v1

How to Setup Vision Email Notification

Learn how to setup email notification on your Vision machine

Step 1: Setting up a GMAIL account.

1. Go to My Account setting page, click on the square and click my account.

2. Click Signing in to Google.

3. Click Allow all less secure apps on

Step 2 – Setting DVR/NVR Configurations

Enabling Motion Detection

Hit Apply to save then OK

What is the default password of the Vision devices?

We provide a sticker on the inside of the boxes, whether it’s a DVR Encoder, NVR or IP Camera. The default user name and password could be either “admin/123456” or “admin/1234567u”. Once the change-over is fully complete they will all be “admin/1234567u”

How to Setup Vision P2P Using the QR Code

With P2P QR connection there is no need to set any ports, worry whether or not your uPnP is enabled within your router, do any port forwarding within your router or setup a DDNS name.

Not connected? Here are some things to check

Viewing your Vision Device Online or from Mobile App

Viewing from your Web Browser (Internet Explorer):

Viewing from your InVid Vision mobile app:

Is my unit up to date with its firmware?

To find out if the unit is up to date Locally, you want to go to the Menu, select Maintain on your left then Upgrade. Now select “Upgrade by Cloud” (across the top) then hit “Check” in bottom right had corner. To find out if the unit is up to date Remotely, you want to go to Setup, then Maintenance then Maintenance again and hit “Check New Version”. If it is the latest firmware it will say “The current version is already the latest.” If it is not up to date then you will be prompted to upgrade, which will download the file from the cloud, upgrade and restart your NVR.

How do you check to see if an upgrade is available for the Vision NVR?

Is it possible to reset a password for a device?

Yes please contact our Tech Support, 631-388-5700.We will need the devices FULL serial number, you can do this at the main monitor or from the web interface.

How do I access the cameras on my phone?

Once you have downloaded the VISION app from the App Store or Google Play store, sign in with your login credentials used when creating your star4live account.Hit the camera icon in the top right hand corner and you will see a list of all devices added to your account.Choose the device youd like to access and hit “Start Live View” at the bottom of the screen. This info can also be found by going to our website and downloading it Here

Where do I download the APP?

-The app can be found at either the app store for an Apple device, or the Google Play store for an Android Device, you want to search “Paramont CMS”. This info can also be found by going to our website and downloading it Here 

What App do I use for my phone?

InVid Vision

How do I view my device(s) on my Mac?

The current work-around is to install the appropriate CMS software which will allow you to watch live and playback your device(s). You can download the CMS software(s) off our website Here. 

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How To Setup a Security Camera System?

The first phase in setup of a security camera system consists of installing the cameras and running the wire. The second phase is completing the connections between the cameras and the recorder, which depends on the type of camera system you have purchased.

How To Setup a DVR Camera System

DVR camera systems consist of security cameras that have BNC jacks to send video over coax wire, and a 12VDC power connector for power. Such coax wire based systems use RG59U siamese cables that have BNC and 12VDC power connectors at each end, which allow video and power to be run together over one “siamese cable.” As shown in the setup video below, BNC connectors are silver colored metal connectors that twist lock on to the video jacks of a camera and DVR recorder.

Infrequently, an installer may use network cabling with video baluns instead of coax cabling, which was very common with older CCTV systems to transmit video signal over long distances. Regardless of whether you are using coax wire or video baluns, setup of a DVR camera system is similar as demonstrated in the following video:

How To Setup a NVR Camera System

NVR camera systems use plug-and-play IP Cameras that connect directly to built-in PoE ports on the back of the NVR. Such systems are also commonly referred to as PoE IP camera systems because the cameras use Power over Ethernet technology to send power/video/data all over one network cable. We recommend using CAT5e cable as a minimum, and CAT6 wire is recommended for runs longer than 150ft as its thicker wire gauge allows for improved power transmission.

Our IP camera systems feature plug-and-play compatibility between the NVR and IP camera. Unless otherwise specified, we ensure the cameras and NVR we sell are compatible with each other and allow even a novice user to setup a IP security camera system.

To gain a good understanding of your purchase, we recommend customers bench test IP cameras with the NVR recorder before installing the cameras. Once it is established that all cameras are operational, continue with mounting the cameras at the desired location and running the camera wire. Since installation errors are common when crimping CAT5e or CAT6 network cable, we recommend using a cable continuity tester to safeguard against wiring related issues.

As each camera is installed and connected to its wire, follow the video below to learn how to connect each IP camera to the NVR in a NVR camera system.

Once cameras are installed and wired to the digital video recorder it is time to login, and start using the system, which leads us to the third phase

How to use your surveillance system

1. How To Login to a Security Camera System

Before you are able to login to your camera system over the web, you need to login at the DVR or NVR itself using a mouse. Connect the recorder to a monitor that supports at least 1080P resolution. We recommend using a HDMI input capable monitor. Turn on the recorder and login using two possible login methods.

Please watch the video below to learn more from our video tutorial about the two different ways to login to your or security system.

In case you are unable to login due to a forgotten password, it is easy and secure to reset the password and gain entry into the unit. It is required that you be present at the recorder when following the video guide below on how to reset the login password. As shown in the video below, by answering some simple security questions you can quickly reset the login password.

2. Viewing Live Video and Audio on a Security System

All of our DVR Systems and HD NVR systems allow multiple viewing options. You can view multiple cameras in a grid-view or view one camera at a time in full screen mode. Full screen mode also allows the user to listen to audio from security cameras with built-in microphone. To hear audio from cameras, all of the following conditions must be met:

For a comprehensive guide of the different viewing options offered by our security camera systems, please watch the following video:

Regardless of whether you have an IP security camera system or DVR camera system, both provide the user with two types of zoom:

It is important to understand the difference between digital zoom and optical zoom, and the fact that optical zoom can only be used in live view mode. Below is a detailed video demonstration of each type of zoom function and how both can be utilized during live view to see objects far away. Using a 4MP security camera mounted 7ft above the object of interest, we show the power of optical zoom provided by a motorized zoom security camera to view objects in fine detail.

If your system has motorized zoom cameras or a outdoor PTZ camera that you purchased from CCTV Camera World, they can be easily controlled using our surveillance video recorders. Regardless of whether the motorized cameras are HDCVI or IP cameras, or whether your recorder is a DVR, XVR, or NVR, the cameras can be controlled using the friendly GUI interface of our systems as shown in the following video.

3. Setting Recording Resolution

A common misconception about our camera systems is that all cameras have to be the same resolution, which is not the case. Cameras of different resolutions can be used on the same recorder in any of our systems, granted the cameras are within the maximum resolution limit of the recorder. This is true for systems consisting of Tribrid DVR, XVR, or NVR recorders.
Encoding settings can be set individually for each camera channel. Depending on the maximum recording resolution supported by the recorder and the camera, our surveillance recorders allow up to 12MP recordings. All of our DVR and NVR recorders also have dual video encoding technology to provide two streams of video for each camera channel:

The Encoding menu has several settings that can be set. A good understanding of the following settings is important in getting the most out of our security camera system purchase from CCTV Camera World.

The in-depth video tutorial below discusses encoding settings available in your system and how to configure them.

4. Customizing Video Settings

We manufacture our cameras to produce the best possible picture quality automatically. Sometimes peculiar lighting scenarios in a scene may require customization. Our DVRs and NVRs allow multiple picture quality settings to be modified from the recorder as explained in the detailed video tutorial below. It is important to note that there is a difference in capabilities to modify image settings when comparing coax based cameras versus IP cameras.

Coax based cameras produce video that is encoded by the DVR, thus allowing picture quality to be modified before the video is saved by the DVR. In contrast, IP cameras encode video that is streamed to the NVR for saving the video stream; the video is not encoded by the NVR. Therefore, any changes made in the picture settings on the NVR must be communicated back to the IP security camera. If an incompatible IP camera is used with an NVR, such changes will not be communicated to the IP camera, and changes will not apply before video is encoded by the camera.

Our systems allow a wide variety of picture settings to be toggled depending on the camera specifications. In addition to picture brightness and contrast, the user can toggle image quality features such as backlighting, glare compensation (WDR), and image flip.

https://youtu.be/zW3g-dTV30w

5. Recording Method Configuration

All of our security systems offer a variety of video recording methods. Each security camera can be set to record independently and the user has the option to choose from the following recording methods:

The digital video recorders in our systems even allow multiple recording methods for each camera. For example, cameras can be set to record all the time or during a portion of the day using the scheduled recording method, while also recording upon motion detection. This preserves video integrity in case a motion event is missed, and is very helpful when reviewing recorded security footage to allow the user to skip to points in the timeline when motion is detected. The video tutorial below is an in-depth guide on how to set the different recording methods for each camera in your surveillance system.

https://youtu.be/jRfV3N8sAqY

6. Playback Recorded Video on your Surveillance System

CCTV Camera World’s security camera systems have a user-intuitive graphical interface to playback recorded video. Using a mouse connected to your recorder, it is easy to review recorded security footage in the Search menu. It takes 3 simple clicks to playback recorded video:

The video above is a comprehensive tutorial on how to playback recorded video, in which we cover:

You can playback one camera or multiple cameras depending on the resolution of the recording and the playback capability of the recorder that is part of your system. Our 4000 series NVRs support playback of up to eight 1080P channels, while our 5000 series NVR support up to sixteen channel playback at 1080P. Stronger playback capability is available when playing video over the network using our free computer client software to playback video on a PC or Mac workstation.

7. How to Download Video from a Security Camera System

When there is an incident, it’s important to have a camera system that allows easy download of security footage catching the perpetrator in the act. Our security camera systems are based on this simple principle to allow easy video download of a short video segment to a USB drive and playback on a Windows or Mac computer. To download video from any of our standalone recorders you will need a USB flash drive that is formatted with the NTFS or FAT  file system. The flash drive should not be more than 256GB. The video guide below on how to download footage from your security camera system walks you through the process.

Briefly, below is a list of simple steps on how to download video from a DVR Camera System or HD IP Camera System purchased from CCTV Camera World.

8. How To View Downloaded Footage from a Security Camera System

Once security footage has been downloaded from your surveillance system, it can be reviewed on a Windows or Mac OS computer using our free playback software called Smart Player. You can download it here for Windows and Mac. Here is a list of features of Smart Player which makes our systems one of the best security camera systems in the industry for video archiving and review:

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