In order to integrate your INSTAR IP camera in the QNAP Surveillance Station we recommend you to download the latest version from QNAP app store.

QNAP Surveillance Station Setup Guide

Add a HD Camera

Start the Surveillance App from the QNAP web interface and click on the Add button. Now choose type in the address for your local HD camera, the HTTP & RTSP port and your login credentials.

Fig1. Start the Surveillance App from the QNAP web interface and click on the Add button.

Fig2. Type in the camera´s local IP address and your login credentials.

Fig3. Adjust the video quality of the camera´s live stream to fit your needs.

What to do in case of a model mismatch?

Fig4. If you want to integrate a model that is not supported by the Surveillance Station yet, you will be faced with a Model Mismatch error.

Fig5. Simply change the camera name under Multimedia/Image to a supported camera model and retry.

Add a VGA Camera

Start the Surveillance App from the QNAP web interface and click on the Add button. Now choose type in the address for your local VGA camera, the HTTP port and your login credentials.

Fig6. Start the Surveillance App from the QNAP web interface and click on the Add button.

Fig7. Type in the camera´s local IP address and your login credentials.

Fig8. Adjust the video quality of the camera´s live stream to fit your needs.

Fig9. Both cameras are now available after confirming your settings.

Event Management

Open the event manager to activate the alarm recording in case of a motion detection event or bind the recording function to the external alarm input – so that an external sensor (e.g. a PIR motion detector) can trigger an alarm recording. Go to Advanced settings to adjust the length of the alarm recording and for a simple storage management.

Fig10. Set your camera to record a video in case of an alarm trigger event.

Monitor and Playback

Use the Monitor window to keep an eye on your cameras real-time feeds from your INSTAR cameras. Whenever a suspicious event is found, take a snapshot to keep a record and take immediate actions accordingly. The Playback window allows you to quickly find videos of suspicious incidents on the Surveillance Station with the support of an intuitive timeline, image preview, Intelligent Video Analytics’s (IVA), and more.

Fig11. Use live-view to watch real-time feeds from the IP cameras.

Fig12. Quickly find videos of suspicious incidents on the Surveillance Station with the support of an intuitive timeline.

QVR Pro 2.1

Adding a Camera

QVR Pro is built-in in the QVR Pro appliance provides embedded monitoring channels, allowing you to quickly build a home surveillance environment.

Open the QVR Pro application from your QNAP dashboard, select Camera Settings and click on the Plus icon to add a new camera:

You now have 3 choices:

1.Add your Camera as an generic ONVIF camera by simply selecting it and clicking on Next.

2.Click Next and add your camera manually via the INSTAR profile from the following page.

3.Click Next and add your camera as a generic RTSP camera.

ONVIF

If you choose to add your camera via it’s ONVIF service you don´t have to change anything. Just click on Test to verify that everything is set up correctly. And click Next to continue:

Note that all INSTAR HD and Full HD camera models support the ONVIF S Profile. Only the 2k+ WQHD models provide support for the newer T Profile. The main difference here is, that the latter allows you to use the camera’s PIR sensor as an alarm trigger for the QVR Motion Detection.

INSTAR Preset

By stopping the ONVIF network and clicking on Next you now have the option to add your camera manually:

Select INSTAR as Brand and your camera Model. In addition you now have to specify your camera’s IP Address, HTTP Port and RTSP Port. Test your settings and click next.

Note that the INSTAR profile allows you to use the (HD, Full HD and WQHD) camera’s PIR sensor as an alarm trigger for the QVR Motion Detection.

Generic RTSP

By stopping the ONVIF network and clicking on Next you now have the option to add your camera manually:

Select Generic as Brand and RTSP Model as Model. Add your camera’s IP Address, HTTP Port and RTSP Port. In addition you now have to specify your camera’s RTSP Streaming URL. Test your settings and click next.

Default Streaming URLs (high, middle and low resolution):

• INSTAR HD & Full HD Cameras: /11, /12 and /13

• INSTAR WQHD Cameras: /livestream/11, /livestream/12 and /livestream/13

Activating the Video Recordings

You will now be asked to set the video streaming and recording settings. Make sure to add the tick to Enable Recording or you won´t be able to see your camera’s video stream:

Click next and you will see an overview over all connected cameras:

Motion Detection

Close the Camera Settings menu and open the Motion Detektion menu:

Here you can now configure the motion detection and select action rules that should be triggered when motion was detected.

Detection Settings

Select if you want the QVR Pro Software to use it’s internal, software-based, motion detection, or if you want your camera to use it’s own motion detection (including the PIR motion sensor – only available if you added your camera via the preset or the ONVIF T Profile).

If you use the QVR Pro motion detection you can set sensitivity levels and motion detection areas.

Rules

With the motion detection configured we can now add an If/Then rule set to specify what we want to happen when motion is detected:

The first step is to name your rule, activate it and set a time schedule when it should be applied:

The event we want to react to is of type “Motion Detection” from a specific camera:

When this event occurs we want to trigger an action – e.g. an Email or Push Notification or sending a command to another camera to move to one of it’s preset positions:

Once everything is set up click on Next to save the configuration:

The Rule specified above waits for a motion detection event from camera 1. When this event occurs it will send a command to camera 2 to move to a specified preset position.

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What is Remote Viewing Camera?

A remote viewing camera is a surveillance device that allows users to monitor and access live video feeds from a distance. In most cases, remote viewing CCTV can be accessed and control from anywhere with Internet connection.

Due to this, connecting security camera to phone is the TOP 1 and easiest and most convenient method for you to set up an IP camera for remote viewing and get remote cam access.

How to Set Up Remote Camera Monitoring via Smartphone

Viewing IP cameras remotely is easier than you might think. Here’s how to view IP camera remotely on Android phone.

The best way on how to view security camera over Internet remotely on android phone is streaming IP Cameras over Internet via Manufacturers’ App/Client. These applications are totally designed for the security cameras by manufacturers, so unlike the third-party software, you don’t need to be concerned about any compatibility issues when watching IP cams from anywhere using Internet. On top of that, the security camera providers will also release new software versions regularly to unlock some improved features.

Thanks to the P2P technology, you are able to watch your CCTV cameras from anywhere using Internet in a breeze, like checking on your remote shed or cabin from the comfort of your home.In our test, we used Reolink RLC-810A for the Reolink remote access setup via UID method.

Below are the 3 simple steps to configure an IP camera on Internet for remote viewing within less than 2 minutes.

In fact, not only yourself, your family members can also stream your IP camera over Internet simultaneously.

You can also learn how to find your CCTV camera IP address and set up remote viewing by checking out this video tutorial below.

How to Set up Security Camera Remote Viewing via Port Forwarding

So what is the alternative to the UID method for you to stream IP cameras over Internet? And how do you set up a security camera to see it remotely via a web browser?

Below is a step-by-step guide to help you set up your IP camera for remote viewing by port forwarding, which applies to the IP camera remote access via different WiFi connections of all security cameras brands as well as the NVR remote viewing.

Step 1: Find the IP Address of Your Security Camera

To watch your CCTV cameras from anywhere using Internet, the first thing is to find your camera IP address.

Typically the security camera software has a page that displays your network status, including the IP address of your security camera.

Taking Reolink RLC-820A for example, after launching Reolink Client on your computer and logging into the camera, you can click “Device Settings” and go to “Network” to find you camera IP address.

Or you can also refer to your router configuration software and look for a screen that shows the IP addresses of attached DHCP clients. You can also use an ip address camera viewer online.

Step 2: Check the WAN/External IP Address of Your Router

Then you neeed to get your current WAN IP address of your home network.

But here comes the question: your external IP address may keep changing because most ISPs allocate dynamic IP addresses to their customers.

If you want to save the trouble to check the WAN IP address of the router every time you access the IP cameras from Internet, or you can’t find out the new WAN IP address when you are away, use the DDNS service to configure your IP camera on Internet for remote viewing.

The main benefit of DDNS is that it will allocate a host name to your camera so you don’t have to remember your IP address, making it much easier for you to watch your CCTV cameras from anywhere using Internet.

Step 3: Check the Camera Port Numbers & Forward Ports to the Router

The port numbers are used when you need to set up an IP camera for remote viewing. Routers rely on ports to limit data which can access your IP camera and differentiate between multiple devices.

If you have two security cameras on your network and you want to view both IP cameras online remotely, remember to use different port numbers. (You may chage the port numbers based on your situations.)

After you have obtained the “HTTP port” and “RTMP port” from the camera device settings, the next step to configure security IP cameras for remote viewing is to log into the web interface of your router and set up the port forwarding rules (shown as below).

Step 4: Enter the URL Address

Now that you have obtained all the essential information, the final step to set up an IP camera for remote viewing is to open your web browser and enter the URL address, which consists of your WAN IP address and the port number.

For example, if your WAN IP address is 182.37.154.136, and the HTTP port is 8001, the URL address you enter on the web browser should be “http://182.37.154.136:8001”. And then you can view your security IP cameras online free outside your home network.

How to Monitor CCTV Remotely without Internet

“Can I get remote camera access without Internet in my barn?”“I’m looking for a system to monitor a cabin in a remote area. There is no Internet available, I would like to get security camera remote access on my phone when necessary.”

Well, the way of watching CCTV online depends on which type of Internet camera for home you are using.

For the wired IP cameras that connect to a broadband modem or router through Ethernet cables, and the wireless security cameras that use a WiFi router for data transmission, Internet is required if you want to setup these IP cameras for remote viewing.

BUT your hands are not tied even if you want to watch live home cameras or remotely access your IP cameras without Internet. Thanks to the advanced technology in the security camera field, the cellular-based security cameras that operate on the 4G mobile data are designed to solve the “no Internet” dilemma.

So you can remotely access your security IP cameras on your smartphone via the UID method in areas with limited or no Internet, such as your barns, farms, sheds, cabins, vacation homes, campsites, hotels, etc.

Note: Though you can view the 4G security cameras remotely without Internet, make sure you place these cameras in cellular coverage so that they can receive good and stable signals for your remote access.

Below is the live streaming video when a user accesses Reolink Go Plus cellular 4G security camera remotely on his phone.

How to Get Remote Web Camera Access via IP Address Camera Viewer Online

If you don’t want to use the manufacturer’s propietary app, consider online IP camera viewer. IP address camera viewers online provide a powerful solution for remote security camera monitoring.
These apps allow users to keep an eye on their property from virtually anywhere.

With the ability to access IP cams from the internet, these tools enable seamless live security camera surveillance. This remote CCTV capability is particularly beneficial for both residential and commercial properties

For example, you can get your Wifi camera access and control via smartphones, tablets, or computers. By using IP address camera viewers, users can experience the convenience and enhanced security of monitoramento cameras via internet. Some popular online camera viewing apps include:

Can’t View IP Camera Remotely – Troubleshooting Tips

Still can’t view your IP camera outside your network? Or failed to remotely connect your IP camera to the Internet after trying out the procedures above? There could be multiple factors responsible for the the issue of “can’t access security cameras remotely”, such as the incorrect username and password, weak network signals, out-of-date camera firmware versions, etc.

Now read the insider tips to troubleshoot the specific problems or refer to the infographics below for a quick glance.

What to Do If You Can’t Watch CCTV Cameras from Anywhere Using Internet on Android Phones or iPhones via UID Method

What to Do If You Cannot Remotely Watch Security Cameras Using the Internet via Port Forwarding

Potential Risks of Remote Access to Security Cameras

Security risks associated with IP camera setup for remote viewing? Fear NOT ! Although the P2P applications contain some safety vulnerabilities, security camera providers can take advantage of the encryption technology, such as SL encryption, WPA2-AES encryption and SSL-TLS enabled to prevent exposure of your privacy.

Since the security camera remote viewing free software is required if you want to set up your IP camera (e.g. Reolink, Amcrest, Swann, etc.) for remote access via the UID, it may not apply to you if your camera provider doesn’t offer such IP camera remote viewing software.

Note: Broadly speaking, the camera software provided by the sellers can only allow you to watch CCTV cameras of the same brand from anywhere using Internet. It can’t work with the security cameras of other brands.

FAQs

Can I Visit My Wi-Fi Security Camera While I Am in Another Country?

can i visit my wi-fi security camera while i am in another country

Definitely yes! By following the above procedures about how to set up an IP camera for remote viewing, you’ll be able to view your IP cameras online om your smartphone when you go abroad and outside your network using Internet or different WiFi connections, even you are travelling abroad.

Can I Set up My IP Cameras for Remote Viewing without Using a DDNS Service?

If your Internet service provider offers you a static IP address, you can always remotely view your security camera using the Internet with the same IP address and the DDNS setup is not required.

Another easier way to stream your IP cameras over Internet without DDNS service is to buy security cameras for home that support P2P. You simply need to enter the camera UDI and password, and then you’ll be able to view the IP cameras online outside your network from anywhere.

Is There Free Surveillance Software to Access my IP cameras from Another Computer Network?

Normally when you buy security cameras, the camera sellers would offer free software for you to set up the IP cameras for remote viewing (like Reolink App and Client) via different WiFi networks.

Is It Possible to Manage Multiple Cameras with the Same App?

Yes, you can also watch multiple CCTV security cameras from anywhere using Internet with the same App or Client. For example, both Reolink App and Client allow for multi-screen live streaming (up to 16 screens for app and 36 screens for Client) on your phone and computer.

Conclusion

This guide illustrate how to set up remote viewing for your security camera. Remotely accessing to your camera models can be easy if you follow the right guidelines.

If you have more problems about setting up your IP camera for remote viewing or watching CCTV cameras from anywhere using Internet, feel free to leave your comment below and we would love to help.

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