CloudView – XVRAID XVR-DVR-NVR CCTV DESK https://www.xvraid.com security and surveillance blog Mon, 28 Mar 2022 19:56:46 +0000 en-US hourly 1 https://wordpress.org/?v=7.1 https://www.xvraid.com/wp-content/uploads/2022/02/ipcam.png CloudView – XVRAID XVR-DVR-NVR CCTV DESK https://www.xvraid.com 32 32 Where to find the Serial Number(SN) and QR code of system? https://www.xvraid.com/guide/where-to-find-the-serial-numbersn-and-qr-code-of-system.html https://www.xvraid.com/guide/where-to-find-the-serial-numbersn-and-qr-code-of-system.html#comments Mon, 28 Mar 2022 19:56:46 +0000 https://www.xvraid.com/?p=671 How to check your Nat Status? Where to find the Serial Number(SN) and QR code of system?

1. How to check your Nat Status:

Right click the mouse-Mainmenu- Info-Version

You can see the Nat Status.

If it is “Connected“, it means the network is normal and you can use your phone to add device.

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If it is “Probing DNS “, it means your network isn’t normal.

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Then you need to check your Ethernet port of DVR if it is bright. The orange light should be flashing and green light sholud be always bright.

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If not, please change a Ethernet cable.

If it is bright and also appears Probing DNS, you can try to fix your IP:

XVR NVR Interface Setting Network

2. Where to find your Serial Number(SN) and QR code of system?

Step 1 Right click mouse and click Main Menu—Info—Version

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Note: Only when NAT status is “Conected”, it means system has connected to internet and cloud successfully and phone/PC can use SN to view it locally and remotelly

If you have not connected DVR to a monitor and can not log in system, there is another way to find your system’s SN.

1. Plug DVR to router by ethenet cable.

2. Get a computer which is connected to same router as DVR is connected.

3. Install a software on computer. Here is sofrware:

http://www.hviewsmart.com/app/file/7

4. Check if the software can detect system’s serial number.

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3. There is the way to find QR code to download the APP.

Step 1. Turn on DVR and connect DVR to a monitor. Right click mouse and select Guide.

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Step 2. Click next

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Step 3. Scan QR Code to download APP

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]]> https://www.xvraid.com/guide/where-to-find-the-serial-numbersn-and-qr-code-of-system.html/feed 15 What to do if DVR or NVR can’t connect cloud? https://www.xvraid.com/guide/what-to-do-if-dvr-or-nvr-cant-connect-cloud.html https://www.xvraid.com/guide/what-to-do-if-dvr-or-nvr-cant-connect-cloud.html#comments Mon, 28 Mar 2022 19:53:29 +0000 https://www.xvraid.com/?p=667 connect cloud Please plug DVR or NVR into router with network cable if you wanna use a computer or phone to connect recorder locally or remotely.

You can judge whether recorder has connected to cloud by status of network like picture below.

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NOTICE: Only when the Nat Status appears Connected, it means the Network is ok and you can connnect system by phone or PC via SerialNo remotely.

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If the status is Probing, it means recorder did not connect to cloud successfully.

You can try methods below.

1. Please use this method to connect network:  What to Do If The Cloud P2P of The DVR/NVR System is Offline?

2. Please check the yellow and green light on the ethernet port of recorder. One should be blinking which indicates recorder has connected to router successfully. If not, please change the ethernet port of router or another reticle to have a try.

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3. Go to Main Menu—-System—Network to confirm DHCP is ticked.

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4. Please reset recorder to factory default.

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5. If you can, please change a router to have a try.

6. Please sent email to support@xvraid.com to ask new firmware to upgrade. But you need inform us model of your system.

]]> https://www.xvraid.com/guide/what-to-do-if-dvr-or-nvr-cant-connect-cloud.html/feed 2 Sunywo Zhongwei CloudView Firmware Software Download https://www.xvraid.com/firmware/sunywo-zhongwei-cloudview-firmware-software-download.html https://www.xvraid.com/firmware/sunywo-zhongwei-cloudview-firmware-software-download.html#comments Tue, 15 Feb 2022 19:04:05 +0000 https://www.xvraid.com/?p=168 CloudView Firmware Software Download Shenzhen Zhongwei Century Technology Co., ltd is a national key high-tech enterprise integrating R&D, production, sales and service of high-definition network camera modules and monitoring motherboards. The main research and development aspects of the company are high-resolution network monitoring research and application, cloud computing technology based video communication platform (E-pass) development and implementation, video monitoring transmission technology and network, communication chip development and implementation, comprehensive coverage of one million product lines HD network industry IPC module, digital hard disk video recorder DVR motherboard, network hard disk video recorder NVR motherboard and various industry solutions based on E-number platform.

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