CCTV Super Password generator – XVRAID XVR-DVR-NVR CCTV DESK

Laview DVR NVR IPC Reset All Model

XVR AiD — Sat, 24 Sep 2022 06:43:06 +0000

I forgot the password for my system, how do I reset it?

Laview DVR NVR IPC Reset All Model 1.Click on the Menu option to bring up the log in screen. Then use the mouse to double left click on the bottom left hand corner of the log in box. (Please note, there will not be a red square there.)

2.Special “Serial No.” will appear.

Take a picture/screenshot, email serial number along with the date and time to info@laviewusa.com
Once we receive the serial number and time, we will reply with a Secure Code. The system will default the password back to 12345 or prompt you to setup a new password.

Password Reset by Secure Code

Please refer to the steps as per below to reset the password.

1. Click on the Menu button on the top left.

2. Click two times(2X) on the bottom left. Use the left button on the mouse for this.

(If you have a pattern click “Forgot My Pattern” on the bottom left of that screen to get to the login screen)

3. Send us the screenshot of the Serial No. and the date shown on monitor screen for a secure code.

4. Create and confirm the new password, must be 8-16 characters only.

Please refer to the attachments or simply click the link below to see the steps for a password reset.

https://support.laviewsecurity.com/hc/en-us/articles/115013149627-I-forgot-the-password-for-my-system-how-do-I-reset-it-

If you need further support with the steps, please reply to this email and we will be glad to assist you further.

Password Reset via XML files

Please find a 12V power adapter to power up your camera. And directly connect this camera to the router with an Ethernet cable if you need to reset the password via XML files.

Please power on the device (NVR/DVR/cameras) and connect it to the router via an ethernet cable first.

Then find the attachment and follow the instructions to export the XML file and send it to us. We will help to generate a key file and send it back to you to reset the password.

Kindly pay attention to the following when you export the file.

1. BOTH THE EXPORTED AND IMPORTED XML FILE IS VALID FOR ONLY 24 HOURS.

2. MAKE SURE THE DEVICE STAYS POWER ON AND ONLINE AFTER EXPORTING THE FILE.

If you have any questions about the steps, feel free to contact us for further assistance.

Recover password on Uniview device

XVR AiD — Sun, 18 Sep 2022 18:49:17 +0000

Uniview device If the password of a Uniview recorder or camera has been lost, there are 2 possibilities: the device is linked to an EZCloud account or not. From Visiotech we recommend that every device is linked to an EZCloud account from its first use. It is completely free and is done in 2 simple steps, Link device to EZCloud.

Load More : New Uniview Ezview Firmware Software Download

As you will see below, it is recommended to always know the date of the device.

From the account, select the key icon on the corresponding device.
Fill in the current date of the device and click “Acquire”. After a few moments an email will arrive at the indicated email account with a 6-digit code.
Enter the code and click on “Generate Password”.
A password valid only for this day will be generated automatically.
Access the device with the password and reset a known password.

If the device is not linked to an EZCloud account, request a reset from Visiotech technical support by attaching the serial number. This can be found using the EZTools software:

IMPORTANT: you must make sure of the date indicated on the camera, because only the master password will be valid for that same date, being a temporary password.

You can also access via WEB, click on “forgot password”:

And here you can check the date.

Swann device Password Reset for all model

XVR AiD — Mon, 18 Jul 2022 19:40:15 +0000

Swann Security devices

This section will show articles about resetting the password reset of your Swann Security account and resetting the password of your Swann Security OS 5 recorders, such as our DVR 5680s/5580s, 4680s/4580s, 4480s/4485s, our NVR 8580/8780 series, and the NVW-800 system.

Swann Security Password Reset

NOTE: This guide is for the following recorders : DVR-4480G, 4480RN, 4480V, 4580G, 4580RN, 4580V, 4680, 4680RN, 4680A, 4685, 4685RN, 4780V, 4980, 5580, 5580A, 5580G, 5580G2, 5580RN, 5580RU, 5680, 5680A, 5680RN, NVR-8580, 8580RN, 8780, 8780RN, NVW-800

NOTE2: If you are trying to reset the password for your Swann Security account, please proceed to this article instead: Password Reset for Swann Security Account

This guide is intended for customers to reset their Swann recorder when they have forgotten their password.

Acquiring the password

If your recorder hasn’t been paired yet, proceed HERE.

When you pair your OS 5 recorder to your account via Swann Security app, you can get its password under recorder’s settings.

Simply go to Device Settings > choose your recorder. From here, you will then see the User name and Password. Tap the password to unhide it.

iOS	Android

Acquiring the reset code

The reset code on new recorders is acquired primarily by using the relevant client software on a computer. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.

The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.

Excerpt from the Hardware Quick Set Up Guide

To find your recorder’s reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer connected to the same router.

Installing the software

Download the software

Download Swann Security software on your Windows computer and install it.

If this prompt appears, click More Info then Run Anyway then continue with the installation.

Once installed, open the Swann Security program and follow the steps below:

Set a password – to protect you from anyone who wants to view your unit on your computer.
Set a security question – will be used when you forgot the password your set.
Login – just type in the password you’ve set earlier. Username is admin.
Search for device
1. Click the Home icon (top-left) then choose Device Management
2. Click the Auto Search (top) to get the MAC address of your recorder. Copy down any MAC address starting with the characters ’00-23-63′ or ‘BC-51-FE’ first, then any others. Replace the dashes (-) with colons (:).

Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset on the recorder. On the Login interface, click Forgot Password.

On the recorder:

The reset code needs to be entered after clicking Forgot Password. Enter it in the Recovery field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).

Click Unlock once done. A message will appear on-screen stating that your password has been reset. Click OK to continue.

Once this window appears, enter your preferred password (minimum of 6 characters).

You must enter an email address below so the next time you need to reset your password, the MAC address will be sent to your email; otherwise, you can write down your MAC address somewhere safe.

Click FINISH once done.

Notes

You will need to re-enter a new password every time you reset the password. The reset code CANNOT be used to login to the recorder nor can it be used for remote access.

Swann Security VMX Password Reset (Windows)

NOTE: This guide is for the following recorders : DVRx-4680X, 4680XN, 5680X, 5680XN

NOTE: If you are trying to reset the password for your Swann Security account, please proceed to this article instead: Password Reset for Swann Security Account

This guide is intended for customers to reset their Swann recorder when they have forgotten their password.

Acquiring the password

If your recorder hasn’t been paired yet, proceed HERE.

When you pair your OS 5X recorder to your account via Swann Security app, you can get its password under recorder’s settings.

Simply go to Device Settings > choose your recorder. From here, you will then see the User name and Password. Tap the password to unhide it.

iOS	Android

Acquiring the reset code

The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.

The simplest way is to scan the QR code on top and get the MAC address starting with BC51FE. Some phones have a built-in QR code scanner in their camera app but if none, you may need to download a 3rd party app like Google Lens in this example.

Once you have it, you can skip the rest of the step below and proceed HERE; otherwise, continue below.

Excerpt from the Hardware Quick Set Up Guide

To find your recorder’s reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer connected to the same router.

Installing the software

Download the software

Download Swann Security VMX software on your Windows computer and install it.

Once installed, open the Swann Security VMX program and follow the steps below:

Login – default username and password is admin & admin then click Sign in
Add device – choose Add devices manually then click OK
Search device – click IPV4 Search and copy the MAC address that will show above

Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset on the recorder. On the Login interface, click Forgot Password.

On the recorder:

The reset code needs to be entered after clicking Forgot Password. Enter it in the Recovery field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).

Click Unlock once done. A message will appear on-screen stating that your password has been reset. Click OK to continue.

Once this window appears, enter your preferred password (minimum of 6 characters).

You must enter an email address below so the next time you need to reset your password, the MAC address will be sent to your email; otherwise, you can write down your MAC address somewhere safe.

Click FINISH once done.

Notes

You will need to re-enter a new password every time you reset the password. The reset code CANNOT be used to login to the recorder nor can it be used for remote access.

Password Reset for Swann Security Account

This article will guide you on how can you reset the password of your Swann Security account.

	Open Swann Security then tap Forgot Password? below the Sign In button.
	Enter your registered email address and tap Reset Password.
	Now check your email (even your Spam or Junk folder) and click the link provided.
	It will open this webpage and you must then enter your new password then select Submit.

HomeSafe View recorders

HomeSafe View Password Reset

This guide is intended for customers to reset their Swann recorder when they have forgotten their password.

Acquiring the reset code

The reset code on new recorders is acquired primarily by using the relevant client software on a Windows PC or Mac computers. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.

The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.

Excerpt from the Hardware Quick Set Up Guide

To find your recorder’s reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer.

Installing the software

Download the software

If you are using a Windows computer and haven’t installed HomeSafe View yet, follow this article instead:
Swann Security Password Reset (Windows)

Otherwise, if you are using a Mac computer, install the software linked below:

HomeSafe View for Mac

Once you have HomeSafe View software open, proceed below

Using the software

The first time you run HomeSafe View, you will see this screen.

Click on Next. A new window will show up. Click on Add online device located at the upper left.

Once your DVR shows on the list, click it once to see the MAC Address at the right side.

Copy down any MAC address starting with the characters ’00-23-63′ or ‘BC-51-FE’ first, then any others. Replace the dashes (-) with colons (:).

Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset on the recorder. On the Login interface, click Forgot Password.

On the recorder:

The reset code needs to be entered after clicking Forgot Password. Enter it in the Super Password field. Letters are in UPPERCASE with the colons (e.g BC:51:FE:11:22:33).

If the window you see looks similar to the image below, you are in the wizard. The reset code CANNOT be entered in this area. Make sure to setup your new password and click NEXT. You can cancel the rest of the Setup Wizard if you want.

Cancel the wizard then open the right-click menu and select Main Menu (home button) to access the login window.

Once you enter in the “admin” username and reset code, the recorder will reboot. That indicates that the reset is successful and you will be presented with the window to enter a starting password after the recorder has finished rebooting.

HomeSafe Config Tool Password Reset (Windows)

For Recorder Models: DVRx-1590, 1600, 4480, 4480G, 4480V, 4575, 4580G, 4580V, 4680, 4680A, 4685, 4780, 4780V, 4980, 4980V, 5580, 5580G, 5680, 5680RN or NVR-7450, 8580, 8780

Before you start, please ensure that the following criteria are met:

Your recorder is connected to the modem/router.
A monitor and mouse must be connected to the recorder.
A Windows computer/laptop connected to the same network as the recorder.

Once you have everything in place, please follow the instructions below.

Getting the reset code

Download and install HomeSafe Config Tool
Open the software and you should see your device on the list. If not, click on Search.
Take note of the MAC address. If you can’t see it, scroll to the right.

Resetting the password

Get to the login screen on the recorder.
Click on Forgot Password.
Enter the MAC address that you took and replace ” – ” with ” : “. It should look like this – BC:51:FE:11:22:33
Click on OK once done.
You then need to set your new password. Please follow your Wizard Quick Start Guide.

SwannView Plus recorders

This section will show articles about resetting the password of your Swann recorders that uses the Swannview Plus app, such as our DVR 1500s, 1525s, 1550s, 1575s, 4350s, 4500s, 4900s, 8050s, 8075s, and the NVR 7090s, 7095s, 4K 8000s.

SwannView Plus Password Reset

Connect the DVR/NVR to a router or modem

Grab the Ethernet cable that came with the unit and connect one end to your DVR/NVR.
Then connect the other end of the cable to your router or modem.

Installing SwannView Plus or iVMS to your computer

Grab your computer (Windows or Mac) and install SwannView Plus. Click the link below for the download the latest version.
1. SwannView Plus for Windows
2. iVMS-4200 (v2.5.1.7) for Mac
Also, make sure your computer is connected to the same router or modem where the DVR is.
Once everything is done, open the SwannView Plus or iVMS.

Getting the MAC Address

Go to Device Management.
1. If you cannot see this page, click on Tool > Device Management at the top instead.
Click Show Online Devices.
Select your DVR/NVR by clicking at it once.
Check the software version of the DVR. If the unit has a firmware:
1. Build 160801 or later: Take note of the MAC address and follow the next step.
2. Build 160101 to above: MAC address first then follow the next step, if it fails please call our Technical Support line.
3. Build before 160101: Please call our Technical Support line.

Resetting the password

Go back to your DVR/NVR and pull up the login page again by accessing the MENU.
Type the MAC address you got from the software using lowercase, no dash, and no colons.
e.g. bc51fe810d61
Click on OK once you’re done.
The DVR will then reboot and display the Activation page.
You are then required to enter a new password that you prefer. Please take note of the MAC address you got in case you need to reset the password again; and of course your new password too. Click on OK once you’re done.

SADP Tool Password Reset (Windows)

This guide is intended for customers to reset their Swann recorder when they have forgotten their password. This guide is for the model series 7090, 7095, 7250 & 8000 which is up to date. If your recorder is not up to date, this method may not work and you will need to call Swann Tech Support and request assistance from an agent.

Acquiring the reset code

The reset code on new recorders is acquired primarily by using the relevant client software on a Windows PC. Other methods exist, but they usually require a level of networking knowledge over what we expect customers need to operate their system.

The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.

Excerpt from the Hardware Quick Set Up Guide

To find your recorder’s reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer.

Installing the software

Download the software

The first step is to download the necessary software to your PC. A link to the software is below.

SADP Tool

Installation procedure

After you have acquired the software, proceed to install it. The software has a generic installation procedure that most computer users should be familiar with.

Immediately upon running the software, you may receive this prompt. This is a Windows security prompt, to make sure that malicious software cannot be installed without your knowledge. Click Yes to continue.

The installer opens to this window. Click Next.

Choose language and hit Next.

The default location is displayed here. You may choose a custom location if you wish.

Click Next.

Click Install to commence the installation. A progress bar will appear.

Once the installation is successful, you will be asked to create a Desktop Shortcut. Click Next.

Leave the checkbox ticked to immediately run the software after installation. Click Finish.

Using the software

The first time you run SADP, you may receive this prompt. As the SADP software requires network access, Windows Firewall will detect that activity and request your permission for the software to access the network. Do not adjust the check boxes. Click Allow Access to continue.

The software opens to the main page with various information displayed. You should see at least one entry here if your recorder is correctly connected to the network.

Scroll right using the scroll bar and you will get to MAC address. Copy down any MAC address starting with the characters ‘bc51fe’ first, then any others. Ignore the dashes as they are not necessary.

Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset on the recorder.

On the recorder:

The reset code needs to be entered into the login window of the recorder. Enter it in the password field. Letters are in lower case just as they were in the SwannView Plus software.

If the window you see looks similar to this, you are in the wizard. The reset code CANNOT be entered in this area. Cancel the wizard then open the right-click menu and select Main Menu to access the login window.

SwannView Link and AlwaysSafe recorders

This section will show articles about resetting the password of your Swann recorders that uses the Swannview Link and AlwaysSafe apps, such as our DVR 1580s, 3250s, 3425s, 4100s, 4400s, 4550s, 4750s, 4600s, 5000s, and the NVR 7085s, 7285s, 7300s, 7400s.

SwannView Link Password Reset

NOTE: This guide is for the following recorders : DVR-1000 (16ch), 1250, 1260, 1425, 1450, 1580, 2555, 2900, 3000, 3200, 3250, 3260, 3425, 3450, 4000, 4100, 4150, 4200, 4400, 4550, 4600, 4750, 5000, HDR6-8000, HDR6-8100, HDR4-8200, NVR-7072, 7082, 7085, 7285, 7300, 7400

This guide is intended for customers to reset their Swann recorder when they have forgotten their password. This guide is for the model series 1580 rev.1*, 4550 rev.1*, 4750, 7300 & 7400 which is up to date. If your recorder is not up to date, this method may not work and you will need to call Swann Tech Support and request assistance from an agent.

Acquiring the reset code

The reset code itself is a unique 12 character string that is generated by the unique hardware identifier of the network interface of the device, known as the MAC address.

Excerpt from the Hardware Quick Set Up Guide

To find your recorder’s reset code, connect the recorder to your router (if you have not yet done so) and install and run the software on your computer.

Installing the software

Download the software

The first step is to download the necessary software to your PC. A link to the software is below.

SwannView Link for Windows
SwannView Link for Mac
(NOTE: If you are using Mac OS Catalina, go to this article instead: How to get the MAC address of a recorder using a Mac computer?)

Using the software

The first time you run SwannView Link, you will see this screen.

The software opens to the main page with various information displayed. Click on Add Device. You should see this below:

For Windows

For Mac

Copy down any MAC address starting with the characters ‘EC71DB’ first, then any others. Ignore the colons as they are not necessary.

Entering the reset code

You now use what you wrote down in the previous step to initiate a password reset on the recorder. On the System Login, click Forgot Password.

On the recorder:

The reset code needs to be entered after clicking Forgot Password. Enter it in the Super Password field. Letters are in UPPERCASE without the colons (e.g EC71DB5C4AF5).

If the window you see looks similar to the image below, you are in the wizard. The reset code CANNOT be entered in this area. Make sure to setup your new password and click NEXT. You can cancel the rest of the Setup Wizard if you want.

Cancel the wizard then open the right-click menu and select Main Menu (home button) to access the login window.

Notes

You will need to re-enter a new password every time you reset the password. The reset code CANNOT be used to login to the recorder nor can it be used for remote access.

How to Reset the DVR Password via the Email?

XVR AiD — Thu, 17 Feb 2022 20:26:04 +0000

How to Reset the DVR Password via the Email?

Purpose: For the new version system, if you have reserved an email to reset the password, you can follow the instructions below to reset the password for your system.

Step 1: When you forget the password but confirm that you have set up the email for the password. Go to the login interface, and click the “Forgot My Pattern” or “Forgot Password” to get to the password reset page.

Step 2: Then you can get this “Verify by Reserved Email“.

Please check whether or not the email address shown on this page is your email address, if yes, you can follow the instructions to reset the password via this email.

Step 3: Download the APP “Annke Vision” and register your own account and login in. Click “Add device” and choose “Scan QR code”. Scan the Code on the “Verify by reserved email”. Then it will send an email to this email address, input the verification code you received on the page of “Verify by reserved email”, and click OK to reset the password.

Note: If you can’t find the email under your mailbox, please also check the junk box, sometimes it will be saved under the junk box of the email.

XMEYE What to Do If You Forgot The Admin Password of The System?

XVR AiD — Thu, 17 Feb 2022 20:22:40 +0000

XMEYE What to Do If You Forgot The Admin Password of The System?

For this system, there will be some optional way to reset the password, please kindly find which way is suitable for you.

Here are the methods to reset the password.

1. Please contact technical support to get the general super password according to the system date displayed on your monitor.

2. Can you see a “?” on the login page,? If yes, please refer to this link to find the key number and send it to technical support, and then please don’t turn off your DVR.
After technical support gets your code, the agent will generate a super password for you.

3. Can you see a small QR code after you input the wrong password 5 times? If yes, please click it and make it enlarge, and then please send the full and clear picture of this QR code to the technical support. After the technical support gets your picture, the agent will generate a super password for you.

4. If the above method all not suitable for your case, please kindly note that can you see some prompt messages on your login page, such as
“System maintenance, please contact the installer, SN: XXXXXXXX“. If it is in this case, please kindly send us a clear picture of this prompt message window, and then please inform us of the system date displayed on your monitor. After we get your pictures, we will inform you how to do it for the next step.

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

How to Reset System Password by Serial Number on Monitor?

XVR AiD — Thu, 17 Feb 2022 20:19:34 +0000

How to Reset System Password by Serial Number on Monitor?

If the system password has been forgotten, please send the following information to support@annke.com by email or submit a request on the ANNKE help center with the required information. Then we will send you the security code for you to access the system.

Steps:

1. A picture of the device label, which can be found at the bottom of the device.

2. A picture of the system date that is shown on TV or monitor.

3. A picture of the serial number that is shown on the monitor or TV.

Please refer to the instructions below to find the serial number.

If the system doesn‘t pop up the serial number but pop up a date, please send a picture of the system date to technical support.

After we get all the information, we will provide you the security codes to reset the admin password.

If you can’t get the long serial or the pop-up date, please refer to the link below to reset the password in another way.

Reset Admin Password on System via SADP Software

XVR AiD — Thu, 17 Feb 2022 20:14:41 +0000

Purpose: Reset Admin Password on System via SADP Software If you could not find the long SN serial number from your system, please refer to this instruction to reset the password of your system.

Steps:

1. Exporting The XML file

1). Plug DVR/NVR to the router by ethernet cable.

2). Get a windows computer that is connected to the same router as the DVR/NVR and download software. Here is the software download link:

For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip

For Mac: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip

3). Run the software and it will detect the system’s IP address.

4). Select the device and click Forgot Password at the right bottom of the software.

5). Click export and select the path to export a file. Please don’t change the file’s name and send this file to support@annke.com. We will send you a key file to unlock the system.

Note:
1. Please do NOT turn off your DVR and the SADP software after you export the file. Otherwise, the exported file will be invalid immediately.
2. Please use the key file from us as soon as possible because it’s only valid for 24 hours.

2. Importing another XML file

Select “Import File” and choose the key file that we sent to you.
Type in your DVR/NVR’s new password in “New Password” and “Confirm Password”, tick the option “Reset Network Cameras’ Passwords”, click “Confirm” to finish reset.

Note:
1. Before importing the XML file to SADP software, please connect as many activated cameras to the NVR as possible. Since only the connected cameras will sync their passwords with the NVR’s. (Otherwise, the camera will stop showing image due to mismatch of password with NVR )

If this article is helpful to you, please click the “helpful” button after you review it. Any comments would be appreciated.

DAHUA PASSWORD RESET FORGOT PASSWORD RESET SUPER PASSWORD DOWNLOAD

XVR AiD — Sun, 13 Feb 2022 19:46:16 +0000

Many users often do not change the default account password after installing and using monitoring products, mainly to avoid the trouble of remembering the password. DAHUA PASSWORD RESET However, doing so will make your surveillance product vulnerable to cyber attacks, and anyone can access the device by knowing the device’s default password. Therefore, when using monitoring equipment, users should modify the default password in time. However, after installing the device for a long time without logging into the device for configuration, there is no doubt that the user will forget the password.

If you use Dahua DVR recorder and forget the login password, the best way is to contact Dahua’s official website after the sale. They will use the software to generate a temporary password based on the time displayed on your DVR. The temporary password will be one day Valid within. The user should change the DVR password immediately after logging in to the DVR with the temporary password.

Dahua DVR default password

Of course, if you do not know the default account of Dahua DVR recorder products, you can try to use the following default accounts:

admin / admin admin / 123456 (local and network access master account)
888888/888888 (local administrator account)
666666/666666 (restricted users)
default / default (hidden account)
root / vizxv (Telnet access account)

If the default account cannot log in, you can try to reset the time of the DVR by removing the battery on the DVR motherboard. The specific steps are:

Open the DVR cover, remove the DVR battery, and then put it back
DVR connected to power supply and monitor
After the button battery is removed, the date and time of the DVR will be reset to the factory time such as 2000. Then use the account admin, password 668648 or 000000000000 to log in.

Dahua DVR password counter / generator

Finally, if you do n’t want to remove the button battery on the DVR, then you can download and run the Dahua Super Password Calculator / Generator, and use this small software to generate a temporary password. When using the software, enter the date and time displayed by the DVR and click Generate to get a temporary password.

http://support.hkvstar.com/file/Dahua-Password.zip

How to Reset Password of DVR or NVR via the Mobile Client

XVR AiD — Sat, 12 Feb 2022 21:31:02 +0000

If you forgot the admin password of a DVR or NVR, Mobile Client you can reset the password by scanning the QR code generated on the local GUI of the device.

The flow chart of the password resetting process is shown below.

Figure 1. Flow Chart

Reserve Email Address for Resetting Password

You should have reserved email address for resetting the admin password of NVR or DVR if you want to change the password by scanning QR code.

Upgrade the firmware of the NVR or DVR to make the device support self-service password reset.
If the device is inactivated, check Reserved Email Settings when activate it. For details about activating NVR or DVR, see the user manual of the device.

Note:

The DVR or NVR should support the function.

Go to Configuration > User on the local GUI of the device.
Select admin user and then click Edit.
Enter the password of the device in the Old Password field.
Click the Settings icon in Reserved E-mail Settings field.
Enter an email address for receiving verification code, and then click OK.

Generate QR Code on Device Local GUI

If you forgot the admin password of the DVR or NVR, you can generate a QR code on the device’s local GUI and then scan the QR code via the Mobile Client to reset the admin password.

You should have reserved an email address for resetting password.

Note:

The DVR or NVR should support this function.

On the login page of the device’s local GUI, click Forgot Password.
Select Verify by Reserved Email and then click OK.
Read and agree the Legal Disclaimer, and click OK to continue.

The QR code for resetting password pops up.

Reset Password of DVR/NVR by Scanning QR Code

If you forgot the admin password of DVR or NVR, you can reset the password by scanning the QR code generated on the local GUI of the device.

You should have allowed the Mobile Client to access your phone’s camera.
You should have reserved email address for resetting device password and generated QR code on the device’s local GUI. For details, see Reserve Email Address for Resetting Password and Generate QR Code on Device Local GUI for details.

Tap More > Reset Device Password to enter the Reset Device Password page.
Scan the QR code on the local GUI of the DVR or NVR.
A verification code will be sent to the reserved email address.
Note:
- The verification code will be valid for 48 hours.
- If you reboot the device or change the reserved email address, the verification code would be invalid.
Go to the device’s local GUI.
Enter the received verification code on the Verify by Reserved Email window and then click OK to continue.
Create a new password and then confirm the password.

How to Reset the Password of Hikvision POE Cameras?

XVR AiD — Sat, 12 Feb 2022 21:14:13 +0000

After you reset the password of Annke NVR or add a new POE cameras to the Annke NVR, you may find the cameras cannot show images.
Because: For the camera to work properly, the password of the cameras should also be reset.

Below are the steps to reset the cameras’ password.

Video Guide:

Part #1: Export the file in ‘.XML’ format and send it to ANNKE support

Part #2: Import the file (also .XML format) received from ANNKE support

Text Guide:

1. Download and install a software SADPTool on your Windows computer. Here is the download link: For

For Windows: https://download.annke.com/CMS/SADP_v3.0.2.4.zip

For Mac: https://download.annke.com/document/Computer_Software/SADPTool.pkg.zip

2. Connect your computer to one of the POE ports (i.e. the camera port) on your NVR.

3. Run the software SADPTool and it will detect the camera‘s IP.

4. Select the camera‘s IP and click forget password at the right bottom of the software.

5. Click “Export” and select the path to export an XML file. Please export the file of each of your nonworking cameras.

7. Send us the XML file and we will give you another key file to continue the password reset.

NOTICE:
1. Please do NOT turn off your NVR and the SADP software after you exported the files. Otherwise, the exported file will be invalid immediately.
2. Please use the key file from us as soon as possible because it’s only valid for 24 hours.

8. Select “Import” and choose the file we sent to you.
Input your NVR’s password as the new password and confirm the password of the camera. Click “Confirm” to finish reset.

NOTICE:
Please follow the matching guide in our email to import the XML file to the cameras accordingly.
(For example, we will say “xxxxxx.xml” for “xxxxxx.xml”)

After resetting the cameras successfully, please turn off your NVR, wait for about 10 seconds, then turn on the NVR again.