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Hikvision Full installation guide

XVR AiD — Fri, 27 Oct 2023 06:04:04 +0000

Hikvision Full installation guide, Hikvision is committed to serving various industries through its cutting-edge technologies of machine perception, artificial intelligence, and big data, leading the future of AIoT: through comprehensive machine perception technologies, we aim to help people better connect with the world around them.

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Hikvision ‘How To’ Tutorials

Here you can find all of the Hikvision-related ‘How-To’ Tutorials that the team at use-IP have created

How Do I Configure the Camera’s Onscreen Display Text?

All Hikvision users will have seen that when you first log in to a camera the live view will have overlayed text stating the date & time and the default name of the camera “IPcamera 01”, depending on your requirements you may want to change some or all of this overlay text and below is the instruction for how to do that.

Method 1 – In a Web Browser

Below we will take you through each of the above settings and what they do:

Character Set – This lets you select the characters/language the OSD settings use, by default all UK stock will come with this set as GBK for English characters but if you are a European customer and you want to enter special characters from your particular language (e.g. é, ü, ç, etc…) you can switch it to EUC-KR to access those characters (do this will require the camera to reboot).

Display Name / Date / Week – These tick boxes let you show/hide the camera name (Display Name), the current date (Display Date), and the day of the week (Display Week)

Camera Name – This box lets you set the displayed name of the camera, it will also change the name of the camera shown in the System menu and if added to an NVR it will change the name shown in the live view camera list and the Camera Management list.

Time Format – This dropdown lets you select how the time appears in your live view, either 24-hour format (00:00 – 23:00) or 12-hour format (00:00 – 12:00)

Date Format – This dropdown lets you select how the day, month, and year are displayed. Your options are DD/MM/YYYY (UK format), MM/DD/YYYY (US format), and YYYY/MM/DD (Chinese/International Standard format). You also have the option of separating the day, month, and year with either a “–” or a “/“.

Text OverLay – On most cameras, you should have the option to add up to 4 additional text overlays to the live view. You can use all of them or none of them depending on your requirements.

Display Mode – This dropdown lets you choose how the text behaves on screen, by default it will usually be set to Not Transparent & Not Flashing which means the text will obscure objects/people behind it and it will be onscreen all the time. You have the option to change it to one of the following – Transparent & Flashing / Transparent & Not Flashing / Not Transparent & Flashing – When set to transparent the text will become semi-transparent so that you can see objects/people behind the text and if set to flashing the text will flash on & off screen every few seconds (there are no controls for the flashing duration).

OSD Size – Technically this setting should adjust the size of the OSD text but we’ve found that when changing it there was little change to the text and so we would just stick to the default Auto option because this will allow the text size to adapt based on where you are viewing the live image (e.g. whether a small phone screen or a large TV).

Font Color – This dropdown lets you select the colour used by the OSD text, by default the camera will use Black&White Self-adaptive which means the text colour will automatically switch between black & white based on what is behind the text (e.g. if a person walks through the text) and for high-security sites, this can be an important feature for using the footage in court because the adaptive text shows that the image/text has not been manipulated in post. If the scenario requires it you can select Custom which will allow you to pick the text colour from a standard colour table.

Alignment – Again like OSD size this setting doesn’t appear to have a huge impact so we would just leave it as the default Custom and you can adjust the positioning/alignment of the OSD text by dragging the red boxes around the live view window above (these red boxes are only for adjusting the text position and will not appear on the actual live view image).

Hikvision Full installation guide

Method 2 – Via the NVRs GUI

You can access similar OSD settings from the NVR by going to Camera > Display and selecting the camera you want to configure.

Although, as you can see from the above screenshot you won’t get all the settings that can be found by logging into the cameras directly.

How do I set up ‘Rotate Mode’ on my Hikvision IP camera for the best picture in narrow scenes?

Corridor mode is a really useful feature available on many different CCTV cameras that can be utilised to effectively monitor a space that is more vertical, rather than horizontal, in shape. These types or areas include hallways, pathways, staircases, shopping aisles, tunnels and roads. When installing and viewing a CCTV camera, you want the image frame to include as much of the area of interest, while cutting out as much of the redundant areas, like the walls and ceiling, as possible.

Corridor mode allows you to rotate the camera’s lens and the video image 90 degrees so that it’s in a portrait, rather than a landscape format. As a result, you can use the camera to really focus on those areas of interest of within in your frame changing the image’s aspect ratio from 16:9 to 9:16 to suit narrow monitoring settings. The image below is taken from a camera making use of this function and illustrates the differences between the corridor and standard settings:
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This guide will show you how to utilise corridor mode on Hikvision’s three most popular camera types: domes, turrets, and bullets. I will cover how to activate this useful setting in iVMS-4200, a browser, and locally through your NVR’s GUI so that, irrespective of your setup, this guide should be of help.

Part 1: How do I activate the corridor mode function in my camera’s settings?

We suggest getting your camera set up on your network and activating corridor mode in its settings before you try to rotate and position the lens. This way, you can use the live video stream, in the correct aspect ratio, to point the lens in your optimum direction. Positioning the lens often involved a bit of trial and error to get the best result specific to your space.

Note – For the G2 AcuSense models, you will need to connect to the camera directly in a web browser and change the “VCA Resource” to Monitoring Mode by navigating to:

Configuration → System→ System Settings → VCA Resource

Please note that this will disable most of the smart event options, leaving only Scene Change Detection available to use.

Locally (via a monitor connected to an NVR):

If your camera is connected to an NVR, then you can easily configure corridor mode in the setting through the NVR’s GUI menu. Just Navigate to:

Menu > Camera > Image

Pick your camera from the top drop-down box beside Camera and then select “Clockwise 270 degrees” in the Enable Image Rotation box

Then, just click Apply

Through iVMS-4200:

If you’re not using an NVR, or don’t have easy access to your NVR’s GUI, then an option is to use iVMS-4200 to set up corridor mode by accessing the camera directly.

To do this, first, you’ll need to navigate to:

Menu > Device Management

Find your camera in the device list. If accessing a camera connected to an NVR, you’ll need to open your NVR within the Group section of the Device Management screen and then the particular camera within the NVR’s device list.

Click Configure (the small cog) on your camera.

If your camera isn’t connected to an NVR, then open Basic Settings, if it is then open Advanced Function.

In the popup window, open the Image tab in the sidebar. You should then see either a tick-box or drop-down that allows you to turn on Rotate, tick or select ON in the applicable box or drop-down and then Save. The camera view should now have been rotated.
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In a web browser:

The other method commonly used to access cameras and NVRs is through a web browser. You will only be able to configure the image rotation settings for a remote camera. The image for cameras connected directly to an NVR cannot be rotated in this menu due to the restricted access to the camera’s settings.

To access your camera in a browser, simply input its IP address into the browser’s address bar and hit enter. You’ll be taken to a login screen, here you’ll need to fill out the username and password combination you created for the camera when you first set it up. If correct, you should be taken to a page displaying the camera’s live video stream.

The process of rotating the camera’s image is relatively similar to that in iVMS-4200, just go to:

Configuration > Image > Video Adjustment > Rotate > On

The setting should be automatically saved, you’ll see a popup in the bottom-right corner of your window confirming this. That’s it!

Part 2: How do I position and rotate my camera’s lens correctly?

Rotating the camera’s image through its settings will rotate the image 270 degrees. To rotate the final video stream to the desired 180 degrees, you will manually need to turn the camera’s lens 90 degrees in the opposite direction as compensation. The entire process allows the rotated image to properly fit a 9:16 portrait aspect ratio. You’ll need to follow the below steps in order to rotate the camera’s lens.

For Domes / Mini Domes:

Domes and mini domes are the fiddliest type of camera to move and rotate the lens on. You can do this with the camera either installed or taken down. You’ll need to take the outer casing off the dome first to allow you to move the lens inside.

Then, loosen the locking screw located to the right of the lens rotate to allow you to move the lens and bracket. Now twist the lens bracket (the bit that can turn surrounding the lens, see the picture below) 90 degrees anti-clockwise, so that the gap in it is in the 3 o’clock position. You should see the “90” marker in the middle of the gap once in this position.

Now twist the lens (see the picture below) 90 degrees anti-clockwise, holding the lens bracket in place while doing this helps, so the “90” marker is at 12 o’clock and the “0” marker is in the 3 o’clock position. It may take a bit of wiggling and feel unnatural but the lens will move to this position, you won’t break anything!

Finally, rotate the lens bracket 90 degrees clockwise so that the gap is at 6 o’clock, and then move the lens so that is fits into this gap, so it looks like the picture below. This next stage takes a bit of trial and error on your part to get your desired camera view.

You’ll need to fiddle around with the lens while looking at the camera’s live stream to ensure it is straight and something you’re happy with. Viewing your stream through iVMS-4200 or Hik-Connect is best as you can look at the image and remotely while fiddling with the lens position at the same time.

For Turrets:

Rotating the lens on a turret camera is a slightly more straightforward process. First, you’ll need to remove the trim ring (shown in the picture below) by twisting it anti-clockwise and lifting it off the base of the camera.

This should expose the locking screw, you’ll need to loosen this using a Phillips-head screwdriver enough for Turret’s ball to be rotated. You shouldn’t need to take the screw out entirely. All these parts are labeled in the picture below. The “UP” marker on the ball indicates the top of the camera.

You’ll now need to rotate the ball 90 degrees anti-clockwise so that this marker moved from the 12 o’clock to 9 o’clock position. Now, tighten the locking screw back up and replace the trim ring to its original position. The lens should now be appropriately rotated.

For Bullets and Mini Bullets:

The camera models that allow for the easiest rotation of their lenses are bullets and mini bullets.

It is important to note that the sun shield on these cameras cannot be moved to be above the lens when rotated, which presents a drawback so using them for corridor mode.

The sun shield will sit to the side of the rotating lens in this case so you’ll need to make sure that you shelter the camera somewhat (such as under the eaves of a roof) if setting a bullet or mini bullet for corridor mode.

Mini bullets have a locking nut (shown below) at the end of their base which will allow you to rotate the camera when loosened. Larger bullets will require you to loosen the locking screw, which is the screw furthest to the right of the base if looking at them (shown below).

Once you’ve loosened the locking screw/nut as appropriate, rotate the main body of the camera 90 degrees anti-clockwise, so that the sun shield is in the 9 o’clock position. This will rotate the lens. Once you’ve done this, tighten the screw or nut again to secure the camera in its newly rotated position.

Part 3: How do I change the layout of my camera streams to accommodate for corridor mode?

Once your camera is all set up in corridor mode, you’ll want to be able to adjust the way that you view the grouped cameras to avoid the camera’s live stream being reduced in size to fit the standardised landscape 16:9 frame. This is easily done by simply merging two of the landscape frames to make a portrait, 9:16 frame to which you can dedicate your camera.

This custom view layout can be set up in an NVRs local GUI and in iVMS-4200. Please see the guides below for an explanation on how to customise your stream layout to accommodate corridor mode.

In iVMS-4200:

Click on the small icon made up of several small boxes at the bottom of your Main View screen in the program, this should bring up the window division page. Click Add to create a Custom Window Division.

In the Add Custom Window Division popup, set the name and dimensions of your new stream layout as desired.

Now, click and drag your mouse over the two frames you want to merge to select them both. Once they’ve both been highlighted by a surrounding red box, click Joint to merge them. Now click Save.

Once back in the Main View, click on the Window Division icon in the bottom right-hand corner again and select your new custom layout from the list. Your new stream layout should load ready for you to assign the individual cameras to.
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Locally through your NVR’s GUI:

Please Note – This option is only available on NVRs that are running Version 4 firmware. There is not currently an option to customise your stream layout on K-Series recorders. If you’re running Version 3 firmware then your only option is to configure your layout as per above in iVMS-4200.

It’s also useful to be able to customise the stream layout as viewed directly from your NVR’s GUI as this is many people’s preferred method for observing and configuring their camera feeds.

To do this, firstly, you’ll need to navigate to:

Configuration > Live View > View > Set Custom Layout (small cog in bottom-left hand corner)
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In the Custom Layout Configuration popup, set the name and dimensions of your new stream layout as desired. Now, click and drag your mouse over the two frames you’re going to merge and click the Joint button in the top toolbar, followed by Save.
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Once back in the Live View, click on the Split button in the bottom-right hand corner of your screen. Then, select your new custom layout from the Custom Layout list that appears to load your new stream layout. You can then add the camera streams to each frame as appropriate.
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You should now be up and running with corridor mode set up properly on your camera! Feel free to start a new thread or comment below with any other questions or suggestions. Thanks for reading!

How Do You Setup Event Pre & Post Recording for a Hikvision Camera?

To Adjust the smart event pre-record and post-record you need to follow these steps:

1) Log in to the NVR/Camera

2) Go to Configuration > Storage > Schedule Setting > Record Schedule

3) Click the ‘Advanced’ button at the top right of the record schedule
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4) Select the duration you want from the pre/post record dropdowns and click OK
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One thing to be aware of with event pre/post-recording is what Hikvision call a Buffer Zone. The buffer zone is simply a bracket of footage around the current moment in time that is continually recording/erasing, this buffer zone allows you to record only by event but still have access to footage before and after the trigger event without having continuous recording enabled.

The issue is that the buffer zone is limited to around 2-4MB of storage and so the higher your resolution and stream settings the larger the files sizes are and thus the maximum duration of the buffer you can use is limited.

So basically an 8MP camera will not be able to have as long pre/post recording durations as a lower-spec 4MP or 2MP model. (unless you reduce the resolution/stream settings of the 8MP camera)

We recommend that to get the longest duration possible from your pre/post recording you should set them to the not limited option to use the full 2-4MB buffer capacity.

(One other thing to be aware of, there is no advantage or disadvantage for pre/post recording when using an NVR. Although the NVR is managing the event recording, each channel on the NVR is still set to the same 2-4MB buffer, the same as the individual cameras. So you would not get more pre/post recording capacity with 1x 8MP than you would with 8 x 8MP cameras on an NVR.)

How do I stop my Hikvision NVR from beeping?

If a Hikvision NVR notices what it deems to be a critical error, or “exception”, it will make a constant beeping sound to draw your attention to this.

These exceptions can occur when:
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• A hard drive has not been installed or properly formatted

• There is an error with the hard drive, it has been damaged, or the cameras are just not recording properly

• A hard drive has been filled and not set to overwrite

• There is an IP conflict, preventing the NVR from operating properly

• The NVR detects an illegal login

• The NVR loses its network connection

Of course, ignoring these exceptions are not recommended. However, you can disable the beeping while you address whatever the issue is by following the steps below.
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Step 1:

Connect to your NVR in a web browser by using its IP address and logging in.

Step 2:

Check what the exception that is causing the beeping is in the NVR’s logs. To find these, go to:

Configuration → System → Maintenance → Log

Set the log search so that the “Major Type” is “Exception”, with the start and end time covering a period when the beeping has occurred.

For example, you can see that it is an IP address conflict causing it in this case.

Note – Camera disconnections will not cause the NVR to beep.

Step 3:

Go to:

Configuration → Event → Basic Event → Exception

Find the “exception type” identified in step 2 in the dropdown on this page.

Step 4:

Select the exception shown in your logs from the dropdown.

You will see that “Buzzer” is ticked as a “Normal Linkage” action, which is what is causing the NVR to beep.

Step 5:

Untick this, click “Save”, and the beeping should stop.

My Hikvision NVR has both HDMI & VGA connections, can I connect two monitors to my NVR?

This question gets asked a lot and we have always assumed that as the larger Pro NVRs (9600 Series) have 2 x VGA & 2 x HDMI that they were the only models that would support any kind of multi-screen setup.

Today we did some tests with a selection of demo NVRs we have in our office to see if it was possible to connect two monitors to an NVR that only had 1 x VGA & 1 x HDMI, below are our findings from testing K-series & I-series NVRs

K-series (DS-7604NI-K1-4P(B) / DS-7608NI-K2-8P / DS-7616NI-K2-16P / DS-7716NI-K4-16P / DS-7732NI-K4-16P)

When we connected a monitor to both the VGA & HDMI of a 7604 4-channel NVR we were able to see the usual K-series GUI on both screens at the same time, but with the older K-series GUI when viewing on two monitors your actions will be synchronised (e.g. when you move the mouse on one screen the mouse will do the same movement on the 2nd screen, and this is the same for any action whether it’s opening menus and selecting individual live streams).

So the main disadvantage of this is that you can’t have different live views streaming on each monitor, both monitors will show exactly the same thing and the only difference will be that one will be a VGA quality. The advantage of these synchronised displays is if you have a setup with say a large wall-mounted monitor and a smaller desktop monitor,

you can have the HDMI output to the big screen while you operate from a smaller VGA screen, this kind of setup would be useful for any situation where you need to demonstrate a feature of the NVR or play back footage in real-time to a large group of people.

I-series (DS-7608NI-I2-8P / DS-7616NI-I2-16P / DS-7716NI-I4-16P /DS-7632NI-I4-16P / DS-7732NI-I4-16P)

We have a 7716-I NVR as part of our demo system in the office and when we connected two monitors to the VGA & HDMI connections on the back we got the live streams displayed on both monitors just like we did with the K-series NVR. The difference with the I-series NVRs is that they use the latest 4.0 GUI, and on the live view page of this new interface you will find an icon in the bottom right

of the screen labelled ‘AUX Monitor’ (see image below), clicking this icon allows for you to switch control between the HDMI & VGA screens and allows you to move through the NVR menus on one screen whilst keeping the cameras streaming on the 2nd screen.
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Now that you have the ability to switch between and control multiple screens you would obviously want to be able to set each screen up with their own camera stream layouts, to do this simply go to the System page (cog icon at the top of the 4.0 GUI) and then click the Live View tab and select the view page from the dropdown options. On this page you can switch between the HDMI & VGA screen and set the camera stream layout for each monitor (see image below).

There are limitations to how you can set the layouts, you can set the same camera to appear on both screens in the same place or in different positions and you can also spread all 16/32 cameras out across

the 2 screens, the main thing you can’t do is have a camera appear in different positions when using different live view layouts on the same screen (e.g. if you put camera 1 in the top left position for the 2*2 layout it will also appear in this top left position when you switch to the 3*3 layout).
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9600 Series, Deep in mind, and Other NVR models

We don’t tend to get hands-on with these larger, top of the range NVRs but as you will see from the product pages and datasheets for these models a lot of them have 2 x VGA & 2 x HDMI connections. We assume that the 2 x connections on these models takes the multi-screen setup one step further by allowing you to seamlessly

move your mouse between screens (like you can with a 2 screen setup on a PC), thus allowing you to adjust each screens layout with ease and see all your camera streams in full quality via HDMI connection on both screens. (be aware that you will only see the full resolution stream of each camera when you select to view main-stream)

If anyone out there on the forum has had experience using two monitors with a 9600 Series NVR (or any other top of the range NVR with dual VGA/HDMI ports) then please share any information you have in this thread.

How do I set my Hikvision ColorVu camera’s built-in light to turn on during event periods?

We’re often asked if a ColorVu camera’s built-in supplementary white light can be programmed to turn on during VCA event trigger periods, such as during instances of motion detection, intrusion detection, or line crossing detection.

After testing, we can confirm that this is now possible on all 2nd Generation ColorVu cameras (any with a ‘G2’ in the part number) and works reliably.

In effect, it means the light on the camera can be used like a PIR floodlight, but with more control over a number of variables. Notably, trigger object type (human, vehicle, or both), the motion detection area, and direction of trigger object movement.

Please see the below steps for instructions on doing this.
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Step 1:

Connect to your camera directly in a web browser, even if it is recording to an NVR.

If your camera is connected to your local network, just use its local IP address to do this.

If it is directly connected to your NVR’s PoE ports, then you will need to use the virtual host feature to connect to the camera via your NVR’s Camera Management page.

Step 2:

If you have a ColorVu camera from the G3 platform, then make sure you have installed the firmware, version 5.5.800 (build 210628), or later.

If you have one of the G5 models (indicated by a ‘C’ at the end of the part number), install version 5.7.2 (build 211228).

You can also check your camera’s platform when connected to it in a web browser by going to:

Configuration → System→ System Settings → Basic Information

The platform will then be indicated by either a “G3” or “G5” in the “Firmware Version Property” box:

Note – Please see this guide for instructions on how to check and update the firmware on your camera.

Step 3:

Once you’ve logged in, navigate to:

Configuration → Event → Basic Event (for motion detection) / Smart Event (all smart event options support this) → Select your preferred event type

Step 4:

Enable and set your event up in the Area Settings and Arming Schedule pages, this guide explains how to set up motion detection, line crossing, and intrusion detection.

Step 5:

Navigate to the “Linkage Method” page, tick the “White Light” box, and set how long that you want it to remain on for on event triggers (in seconds) in the “Duration” box.

Click “Save” once this is done so the settings are kept.

How do I use a Hikvision NVR’s “Virtual Host” feature?

One of the most successful selling points of a Hikvision NVR to many small-setup customers is the “Plug and Play” functionality that simplifies the setup process of their surveillance system.

However, plugging a camera directly into a port on the NVR, unfortunately, does not allow you to access the camera via its own internal LAN IP using a browser due to it being on the NVRs internal network, and this can significantly reduce the number of configuration options you have access to.

The NVR does allow you to configure many options for each connected camera, but some essential features are only accessible via connecting to the camera itself (such as audio codec options). This was of course a big problem previously.

With the advent of newer firmware and models of NVR, Hikvision has introduced a feature called Virtual Host. Activating this feature turns your NVR into a “host” for the cameras allowing you to connect to them via a browser. Essentially, the NVR forwards all traffic received from your browser to the appropriate camera you’re trying to connect to, eliminating the biggest problem of plug and play functionality.
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Step 1:

First of all, access your NVR via a web browser. If you do not know the LAN IP of your NVR, download Hikvision’s tool SADP tool, which scans your network for any Hikvision devices that are connected and allow you to see and change their network settings, including the IP address.

Download SADP for Windows

Download SADP for MacOS

Step 2:

Once you’ve logged in, navigate to:

Configuration → System → Camera Management

This screen displays all the connected cameras on your NVR. Notice that the final column labelled “Connect” is currently empty. We’ll be coming back here in a moment.

Step 3: 

Now, navigate to:

Network → Advanced Settings → Other

Turn on the Enable Virtual Host option.

Note – Your NVR will reboot when you click “Save”.

Step 4:

Now, navigate back to the Camera Management window from earlier. You’ll notice that the previously empty connect tab now features links for each camera currently connected to your NVR.

Step 5:

Click on any of these links to access the respective camera via your web browser:

That’s it, you’re done!

This should be useful when you want to access options on your camera that your NVR doesn’t feature. If you have any further questions feel free to ask, we’re happy to help.

Why am I not able to tilt my Hikvision PTZ camera upwards?

Hikvision PTZ cameras are not usually set by default to have their full range of movement enabled. This often means that cameras that are advertised as being able to tilt upwards are not able to do so straight out of the box, as this needs to be enabled in the camera’s settings.

You can check the movement range available on your camera in the PTZ section of its datasheet. Below is an example of this range shown for the DS-2DE5425IW-AE (S5):
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0˚ tilt refers to the camera being in its home position, where it running parallel to the ground beneath and looking straight out at the scene.

Any negative figure (e.g. -15˚) here refers to the angle that it can tilt to upwards of the 0˚ position.

Any positive figure (e.g. 90˚) refers to how the angle of tilt available below this 0˚ position.

Cameras with “auto flip” will rotate 180˚ and then flip their image when it reaches its full 90˚ downwards tilt, which will give the illusion of you having a full 180˚ (or more) range when you try to continue to tilt beyond this 90˚ position.

To change the movement range currently set on the PTZ, you will need to connect to the camera directly in a web browser.
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NB – If your camera is directly connected to an NVR’s network ports, then you will need to use the Virtual Host feature to access the camera’s backend. If it is connected to your local network, then you can just browse for its IP address to do this.

Then, go to:
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Configuration > PTZ > Basic Settings > Max. Tilt Angle

You should have some different options in this dropdown, depending on the maximum tilt range of your camera. If you want to enable the complete range of movement, then select the option with the largest range between the two figures (in this case, “-15 – 90˚”).

Once you have chosen an option that you’re happy with, make sure to click “save” at the bottom of the page so that these changes are updated on the camera.

How do you Shutdown a Hikvision NVR?

This is a common question by Hikvision users so we thought we would create a short forum post to give a clear answer on the possible ways to shutdown an NVR.

Direct Monitor Access
If you are accessing your NVR from an HDMI/VGA monitor then it is possible to shutdown the NVR from within the menus, depending on the NVR model the menus and shutdown process is slightly different as you will see from the below explanations:

I-series (76xxNI-I2 / 77xxNI-I4 / 96xxNI-I8 / 96xxNI-I16) & K-series (7604NI-K1/4P(B) / 76xxNI-K2 / 77xxNI-K4) NVRs – In the top right corner of the live view you will see a power icon which if you hover over will bring up text that says either ‘Power’ or ‘Power Off’, click the icon and a pop-up menu will appear with 3 options, one of which will be shutdown.

Click shutdown and a box will appear saying ‘shutting down…’ and then after 20-30 seconds, new text will appear asking you to switch the NVR off at the back to complete the shutdown.

(Above is for I-series and K-series NVRs that are running 4.0 GUI and EUI GUI respectively, if your NVRs are running older firmware and not using the latest user interface you will need to follow the below instructions)

7604NI-K1, E-series (76xxNI-E1 / 76xxNI-E2 / 77xxNI-E4), SE-series, and other older generation NVRs – Right-click the live view page and select the main menu from the dropdown, one of the menu options should be clearly labelled ‘Shutdown’ which when clicked should bring up the same 3 options as mentioned above.

Click ‘Shutdown’ and a window should appear with the text ‘shutting down…’ and roughly 20-30 seconds later new text will appear asking you to switch the NVR off at the back to complete the shutdown.

Browser Access
if you are accessing the NVR primarily from a browser then your only option for shutting the NVR down is to simply flick the switch on the back of the NVR because the browser menus do not include a button to shut the NVR down like you can with the direct monitor.

How do I know if the lens on my Hikvison mini dome is orientated correctly?

It’s easy to install your Hikvision mini dome only to turn it on and find that the image is upside down. If you’re not familiar with Hikvision cameras, adjusting the lens and settings can be confusing. This post will explain the two different ways that you can rotate your camera’s image by:
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1.Manually rotating the lens itself.

2.Rotating the cameras image 180° in the image settings.

Part 1: How do I orientate my camera’s lens manually?
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1.Remove the mini dome’s cover by loosening the screws surrounding the glass dome, shown in the image below:

2.You should now be seeing something like the image below. Loosen the locking screw to the right of the lens, and then the lens bracket which locks the orientation of the lens in place. The lens is effectively attached to the camera body via a ball and socket joint, so this can be orientated however you like.

Part 2 of this guide explains rotating the lens in more detail, as well as how to rotate the lens on the turret and bullet styles of camera – How-to: How do I set up Corridor Mode on my Hikvision Turret, Bullet or Mini Dome IP CCTV camera?

NB – This image shows a camera with the lens rotated 180°, you’ll actually need this 90° marker to be in the 3 o’clock position, and the 180° marker pointing towards the bottom of the unit.

Hata! Dosya adı belirtilmemiş.

3.The lens should be positioned like the one shown in the below image. The small line marker located directly parallel to the 180° marker signifies the top of the lens. So, this needs to be pointing up, towards the top of your scene. This will orientate the camera’s view correctly. You should also make sure that the lens bracket is repositioned correctly so that the thicker part surrounds the top half of the lens.

4.Now, tighten the locking screws and fasten the dome cover back in place, making sure the cover screws are tight to prevent water ingress into the camera. It’s always worth checking your camera stream before doing this to make sure that the camera view is orientated as you like.

For a guide on installing you Hikvision IP camera correctly to ensure it is properly waterproofed, please see this guide – Please Read: IMPORTANT – Installing Hikvision IP Cameras Correctly

Part 2: How do I orientate my Hikvision camera’s view through its settings?
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1.Log into your camera’s web browser interface (not your NVR’s), by entering its IP address into the browser’s address bar. This will only work for cameras that are on the same LAN as your PC. If the camera is directly connected your NVR’s PoE ports, then you will need to use the NVR’s ‘VIrtual Host’ feature to access the camera’s own browser view, which gives you access to a wider range of settings.

NB – It is recommended that you use Internet Explorer if possible. If you are a macOS user, the best web browsers for this seem to be Google Chrome or Apple’s Safari. You might need to install Hikvison’s macOS Web Plugin as well.

2.When you have access to the cameras in a web browser, go to:

Configuration > Image > DIsplay Settings > Video Adjustment

The different options are will adjust your image as described below:

Left/Right: The image will be flipped horizontally, so it appears as a typical mirrored image.
Up/Down: The image will be flipped vertically, which will still show a mirrored image of the default view as you are not actually ‘rotating’ the image 180°
Center: This will be the option that you need to select to rotate the image 180°, which will show the same view as physically rotating the lens would.

If you only need to rotate the image 90°, then setting the Rotate option to ON will do this, as shown below.

To rotate your view 270°, set the Mirror dropdown to Center, and then set Rotate to ON.
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Thanks for reading – hopefully, this will prove helpful to some of you in the future! As always, please feel free to post any questions or feedback that you have below or by creating a new thread.

Hikvision Password Reset Options – 4 Ways the User can reset their Passwords

The new video from Hikvision (linked below) takes you through the 4 password reset options that the user can do themselves, these are:

1. Reset Password by reserved email
2. Reset Password via Hik-Connect App
3. Reset Password via Security Questions
4. Reset Password via GUID File

IMPORTANT: Not all of the above options will be available on all Hikvision products, also be aware that all the above options do require some level of pre-configuration to use them so if you have done none of the setups explained in the video you will have to follow the traditional reset file method as described here (remember though that we at use-IP will only reset passwords of our own customers)

How to Set up the Hikvision 2nd Generation Modular Intercom

We get asked a lot of questions by people looking to buy or who have already bought Hikvision’s 2nd Gen modular Intercom solution and for a long time, we have had to take the majority of those questions to Hikvision Support as we just don’t have enough hands-on experience with the intercom solution to answer them confidently.

Now we have finally found time to get a demo intercom system set up, test some of the features, and give you a guide of how to get a basic intercom solution up and running.

The below guide will initially** be split into 3 key sections with multiple sub-sections:

Single Module Setup (Video Intercom Module)
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• Setting up the Video Intercom Module

• Setting up the Indoor Station

Three Module Setup (Video, Indicator, Keypad)
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• Sub Modules & Dip Switches

• Setting Room Numbers & Unlock Codes

Six Module Setup (above + Display, RFID, nametag)
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• Nametag & Display Modules

• Card Reader Module

The reason we have decided to cover it this way is that the modular nature of the solution means there are too many variations to cover specifically, so instead we will cover the details of the 3 most common setups and once you know the basics of all 3 any combination of modules should be achievable.

(**IMPORTANT – This will be a continual work-in-progress thread and we will add new posts with explanations of new features & settings as we test the intercom further and learn things from customers & Hikvision Support, this initial post will basically be a contents page for the entire thread)

Will the smart tracking feature on a Hikvision PTZ camera allow it to zoom in to its maximum zoom ratio automatically?

We’re frequently asked if Hikvision PTZ cameras will automatically zoom in to their maximum ratio when they are automatically tracking a target. After talking to Hikvision, we found out that you’ll need to do the following to enable the camera to do this:

On the camera’s menu (via a web browser) navigate to:

Configuration > PTZ > Smart Tracking

Here, set the Zoom Ratio to its maximum value, which will then allow the camera to automatically zoom to this maximum ratio.

Do It Youself – How To Silence a HikVision DS-7608NXI-I2/4S AcuSense NVR

Hi Guys,

I’m new to business here, but have made a video tutorial to decrease fan noise on my AcuSense 7608-NXI-i2-4S device. Maybe this helps others as internal construction of many NVRs from HikVision seems to be almost the same.

I also have some questions towards the community.
1. What is my latest firmware available for my NVR?
It is an AcuSense 7608NXI-i2-4s, but as I see it is not a full i-series device.
i-series are up to 4.22, but mine seems to be different. Can I use firmware here or not: Firmware – Latest HikVision Firmware for I-Series NVRs – V4.22.005

2. Scene change detection+alarm seems to be problematic. My cameras are AcuSense 2086G2 Bullet, but they do only detect scene change when going completely dark scene to normal recording scene. If I let them record a normal scene situation and then simulate a camera removal from wall situation – camera does not trigger a scene change event.

How to update the Hik-Connect App on your Android phone using Hikvision’s App Store

The method for updating the Hik-Connect App on Android devices has recently changed to mean that users can no longer update via Google’s Play Store. To use Version 4.1.0 of the app Android users now need to access Hikvision’s own App Store and update via the .apk file which is downloadable from there. The reasons for this change have been discussed in this post, as well as our thoughts on the situation.

This simple tutorial has been put together to walk you through this new method for updating in 5 easy steps, so that you can ensure you install the latest version of the Hik-Connect app is installed properly on your Android device.

Step 1:
Open Hik-Connect if you have it already installed, and press the Upgrade Now button in the popup. If you don’t have the app installed or do not get this popup upon opening the act, this link to the Hikvision App Store will take you to the update file.

You need to make sure you open this page on the Android device that you wish to install the updated software on, as this will be the device that the update file is saved to! In the App store, make sure Android is selected in the top-left hand corner and then select Download beneath Hik-Connect to get the .apk update file.
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Step 2:
Press Download when the prompt to do so appears at the bottom of your screen. Don’t worry, this is a safe and secure link!
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Step 3
Select Install when the prompt to do so appears at the bottom of the screen.
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Step 4
The installation will begin, wait for the progress bar to complete… Go and put the kettle on!
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Step 5
If you get the same screen as the one below, then you’re all done. You should now have the latest version (V4) of Hik-Connect installed on your device. You can either press Open to launch the app, or Done to return back to whatever you were previously doing. If your screen doesn’t say App installed with a tick above, then you’ll need to repeat steps 1-4 again!
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How do I set up an alarm to work with an external device on my Hikvision NVR?

We often have customers ask us “how do I get my new NVR to work with an existing alarm system I already have installed” or “how do I connect something to the IN/OUT ports of my NVR?” Indeed, for such an important feature for the NVR’s to have, it is not the most straightforward to get set up with.

We thought it would therefore be useful to put together this guide to walk you through how to configure the alarm function, either through locally through your NVR and monitor, or through Hikvision’s iVMS-4200 software, in 10 easy minutes.

Contents:

Part 1: How to wire my alarm system into my NVR’s alarm input and output ports?

Part 2: How do I configure the alarm function settings of my NVR locally via a monitor?

Part 3: How do I configure the alarm function settings of my NVR remotely via iVMS-4200?

Part 1: How to wire my alarm system into my NVR’s alarm input and output ports?

As daunting as it may seem when you look at the multiple different alarm ports in the back of your NVR, this part is simple enough once you know what you’re doing. If you’re struggling to find you alarm IN/OUT ports, they are the block of green connections which should be labeled as “ALARM IN/OUT” on the device.

The number of connections will vary here depending on the size of your NVR, the picture shown is of a smaller Hikvision DS-7608NI-K2-8P 8 Channel NVR. Larger NVRs will have more of each connection, but nonetheless, the process is the same.

Firstly, make sure you can locate the NVR’s “ALARM IN ” and “ALARM OUT ” ports, with their corresponding “Ground/G” ports. If you’re connecting a device to trigger your NVR cameras with an external event (e.g. a smoke alarm, PIR senor etc) then you’ll need to run the wires from the device into one of the input ports and its corresponding ground port.

If you’re connecting a device to be triggered by a smart event set up on your NVR (e.g. a siren or warning light), then connect the wires to the output port and corresponding ground port. All the ports are marked up in the picture below but should also be clearly labelled on your unit.
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Part 2: How do I configure the alarm function settings of my NVR locally via a monitor?

Now that all the necessary connections are made, you’ll need to set up your NVR’s alarm function for it to alert the alarm system that you’re connecting to it.

Firstly, I’ll show you how to do this locally. You’ll need to boot up the NVR, once in the menu, navigate to:

Menu > Configuration > Network > General

Here, you’ll need to insert your network’s IPv4 address, IPv4 subnet mask, IPv4 default gateway and your preferred DNS server:

• If you’re unsure of your IPv4 address, subnet mask or default gateway, our tutorials on How To find your router and PC’s IP address using a Windows PC or How To find your router and Mac’s IP address using a Mac show you how to do so. Please note, you need to make sure the PC you use to find these is hard wired via a network/Ethernet cable do make sure this turns up the correct addresses for your network/router.

• Unless you know of a preferred DNS server that you’ve set up yourself, Google’s public DNS server address (8.8.8.8) should work fine. It’s worth entering an alternate backup DNS too beside Alternate DNS Server, Cloudflare’s public DNS address is a good option (1.1.1.1). Follow this link for a list of the best publicly available DNS servers.

Now, navigate to:

Network > Email

At this screen, you’ll need to fill in all the fields as appropriate to your Email account. If you’re unsure of these, then complete the fields as below:

Enable Server Authentication: Tick/check this box
User Name: Insert your email address here
Password: Insert the password you use to access this email account
SMTP Server: If you don’t know this, follow this link for “finding your SMTP server address”
SMTP Port: Insert either 25 or 587 here
Enable SSL: Leave this box unticked
Sender: Insert the first part of your email address (everything before @)
Sender’s Address: Insert your email address here
Select Receivers: Insert “Receiver 1/any name” here
Receiver: Insert your email address (same as Sender’s Address)
Enable Attached Picture: Tick/check this this box, it will mean that you’ll receive picture of anything that triggers your cameras’ alarms in an email.
Interval: Insert 5s (5 seconds)
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When you’ve completed these fields, navigate to:

Menu > Camera

Ensure all your cameras are properly connected to the NVR and are visible on this screen. If you haven’t yet added any cameras to your NVR, this guide on adding Hikvision cameras to an NVR walks you through how to do so.
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Now, navigate to:

Menu > Configuration > Alarm

This should take you to the Alarm Status menu. This menu lists the status all your alarm IN/OUT ports and any alarms that have been configured/assigned to these ports.

You’ll need to use this screen to check that you’ve set the correct Alarm Type for the alarm/device that you’re connecting. The options you have are N.O (Normally open) and N.C (Normally Closed). In brief, N.O alarm types use switches/sensors that normally remain open with no current flowing through them, so closing the switch allows for the flow of current and activates the alarm.

N.C alarm types, on the other hand, use switches/sensors the normally remain closed with current flowing through them, so opening the switch stops the flow of current and activates the alarm. There’s a lot to be said about N.O and N.C alarms but for now, you only need to know which category the alarm that you’re using falls under. If you want to take a journey down the N.O vs N.C rabbit-hole, I found this article on the differences between N.O vs N.C useful.
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To assign an alarm to one of these IN/OUT ports, navigate to:

Alarm > Alarm Input > Settings (click on the small cog) > Trigger Channel

Choose the channel that you would like to trigger your alarm. In this case, we’ve selected channel 1.
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Now, navigate to:

Settings > Arming Schedule

Select the hours that you would like to schedule your alarm to be turned on for. Typically, this would be 24/7, so set the schedule for Monday, Week 1 as 00:00-24:00. Now, copy this schedule to the rest of the week by clicking Copy and then checking the box for All in the popup window. If you only want your alarm scheduled for certain days, then select the specified days in this popup from the list of 1-7 (1 = Monday, 2 = Tuesday etc).Once you’ve done this, click Apply.
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Finally, navigate to:

Settings > Linkage Action

Tick the boxes for Notify Surveillance Center and Send Email and then click Apply so that you email notifications whenever the alarm is triggered. If you have connected a separate device to be activated by the alarm in the NVR’s Alarm OUT port, then ticking the box for Trigger Alarm Output will activate this device when your alarm is triggered.
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That’s it for the local setup section of this tutorial! Your NVR’s alarm function should now be set correctly.

Part 3: How do I configure the alarm function settings of my NVR remotely via iVMS-4200?

The first thing you’ll need to do is ensure you have the most up to date version IVMS-4200 installed and that you’re able to view the live feed of your camera(s) through the software.

If you haven’t already added your NVR to the program, navigate to:

Maintenance and Management > Device Management > Add
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Add your NVR here by filling out the fields in the popup window, ensure the boxes beside Export To Group and Synchronise Time is checked and then click Add.
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Now find the NVR on your device list and select:

Remote Configuration (the small cog listed beside your NVR) > [Basic Settings] > Event > Alarm
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NB the configuration menu layout you will see henceforth will vary between two depending on the model of NVR that you have. I have included both variations for each step, so don’t worry if some of the below screenshots look unfamiliar.

Fill out the alarm parameters here, e.g. as follows:

Alarm Input: Select your NVR’s channel that you would like to trigger your alarm (e.g.: A<-1)
IP Address: Local
Alarm Name: Name your alarm as desired
Alarm Status: Normal/Remain Open or Normal/Remain Closed depending on the type of alarm, see the first half of this tutorial to understand the differences
Enable Alarm Input Handling/Enable Alarm Linkage Actions: Check this box
Arming Schedule: All-day Template
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Open Arming Schedule, pick an arming template or a custom schedule of hours that you want your alarm active for.
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Now, Click Settings beside Linkage Method. Check the boxes for Notify Surveillance Centre, Email linkage and Trigger Alarm Output (if you’re connecting an external alarm device to an output channel), then set the desired Triggered Camera.
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Click Save, and then Save again in the alarm configuration window.

Switch back to Main View and select your NVR from the side panel.

Now, click the small alarm picture and speaker icons at the very bottom toolbar so that they’re both enabled and look like the second image below. This will enable the alarm’s function to send an image of its trigger, as well as the audio.
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That’s it for the remote setup! It’s always worthwhile testing your alarms to check everything is now working as it should be.

If you have any questions or comments to make, please do so in a separate thread mentioning this tutorial and I’ll get back to you as soon as I can.

How to Unbind a Hikvision Device using SADP on a PC

Unbinding a Hikvision device is not something that is required all that often, in most cases you can do the unbind from within the app. There are though some rare cases when the user does not have access to the Hik-connect account that the device is bound to, for example, if you have purchased a used device that has not been properly disconnected from its previous owners Hik-connect account or if you added the device to an employee’s account and they leave without removing the device from the app correctly.

As long as the Hikvision device has been set up correctly on your local network, then the process of unbinding should be pretty simple:

Step 1 – Open SADP on a PC
Step 2 – Click Refresh and select the device you want to unbind by ticking the box next to the device on the far left of the list
Step 3 – Click Unbind
Step 4 – Enter the current username and password of the device (this is NOT the username & password of the Hik-connect user you are trying to unbind the device from)
Step 5 – Enter the Verification Code and click confirm

You should then see a quick pop-up with a green tick saying Unbind Successful, If the device does NOT unbind and you get an error message like “The device is Offline” or “connecting device failed” then the most likely problem is that your DNS settings for the device are not set correctly.

You can change the DNS settings by logging in to the device using a browser and go to Configuration > Network > Basic Settings > TCP/IP and you will see the 2 DNS boxes at the bottom. We recommend that if you are unsure of what DNS to use that you enter default/most commonly used DNS servers which are shown below:

Prefered DNS – 8.8.8.8
Alternative DNS – 8.8.4.4

Once you have saved these DNS settings the unbind process should work

How do I update HikVision Firmware in just nine simple steps?

Updated 20-2-19 – corrected the link to the portal as Hikvision changed their url (again). Otherwise all is good. We use this method every day. Now viewed over 38,000 times.

Here’s how to upgrade your HikVision camera or NVR to the latest firmware version in just nine simple steps:

Step 1: Download the latest HikVision firmware to your PC.

Step 2: Extract the digicap.dav file (which is the actual firmware file) from the zipped file you downloaded.

Step 3: Copy that digicap.dav file to your PC’s root folder e.g. C://

Step 4: Browse to your NVR, camera, etc – using Internet Explorer:

Step 5: Login and navigate to Config -> Maintenance (screenshot attached below)

Step 6: Scroll to the bottom of the screen you’ll see Upgrade Firmware.

Step 7: Click the Browse button at the right-hand side.

Step 8: Browse to and select the digicap.dav file in your C:// drive

Step 9: Click ‘Upgrade’.
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I have seen reports that you cannot leap updates, but not encountered the problem myself for some time (applies to old firmware of older models). If you do not succeed in upgrading from your current version to the latest version in a single step, please try interim releases.

Additional helpful tips:
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1.Use a PC

2.Use a wired connection – PC and camera/NVR wired to your network

3.Use Internet Explorer browser (not Edge)

4.Move the digicap.dav file to your C:// folder (root of your HDD)

5.If you select/download firmware for the wrong camera family or device you will see an error message which states – “The type of upgrade file mismatches”

If you need any help finding the latest Hikvision firmware for your device:

Tutorial videos from HikVision Technical Support:

HikVision Firmware Update using Internet Explorer on your PC

HikVision Firmware Update using a monitor connected to your NVR

NVR Firmware update using a USB memory stick

Upgrade devices using IVMS-4200

NB We cannot guarantee outcomes – if you are one of our customers you will of course have our full support. We have only ever supplied official UK version HikVision cameras & NVRs. If you sourced your HikVision products from another supplier you may want to check their recommendations.

How To Set Up Live View & Playback Audio on Hikvision Cameras

There is a small selection of Hikvision cameras that support some sort of audio – audio I/O, built-in mic, 2-way audio – but on multiple occasions, customers have come back to us saying they are getting no audio on live view or playback. So to avoid this problem in the future we are creating this post to take you through the steps that must be completed to get audio from a Hikvision camera.

Step 1 – Update Firmware

Keeping firmware up to date is always important so it is always where we start with any issue, now most firmware should support the audio but if you’ve had a model for several years and never updated it you are likely on an old firmware and so updating just removes any potential problem that might be caused by out of date firmware.

EU Firmware Portal
UK Firmware Portal

The most common audio cameras will be EasyIP 2.0+ (2xx3G0) and EasyIP 3.0 (2xx5FWD/2xx5G1) which all use the same G1 Firmware.

Step 2 – Video & Audio

Login to the camera, go to the Configuration page and open the Video/Audio menu where you will see all the video settings. The important one for audio is the Video Type which needs to be changed from Video Stream to Video & Audio as shown below:
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Make sure you also switch the Video Type of any other streams you are using, the main one for most cameras will be the sub-stream which is used when viewing the camera from the Hik-connect app. Also, if your camera is connected to a Hikvision NVR make sure to check the camera is set to Video & Audio in the NVRs Video Settings.

Step 3 – Audio

The final Settings to check are the Audio settings which more often than not out of the box is set up correctly and should look like the below screenshot:
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The only setting that might change depending on the model you have is the Audio Input option. If you have a camera with only a built-in mic or 2-way audio then the only option you will have is MicIn, but if the camera only has audio I/O connectors or has both options then you will have both MicIn and LineIn input options. Make sure if your camera has both options that you select the correct input for your setup, LineIn will be used if you have a more powerful audio device connected like an amplifier or a stereo microphone, while MicIn will be for smaller standard Mono microphones.

With all 3 of these steps completed, you should now have live audio from the camera on the browser, app, and direct monitor live view, but there is one final step to have your camera record audio.

Step 4 – Record Audio

Login to your camera/NVR and go to Configuration > Storage > Schedule Settings and select the camera with audio, once you have the schedule for that camera onscreen you will need to click the Advanced button which you will see in the top right of the schedule. A pop up will appear and you will see an option to Record Audio, tick this option and click OK to apply the setting, now all the recorded footage from that camera will have audio.
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NVR Kit Installation Guide AIO

XVR AiD — Mon, 18 Apr 2022 18:57:57 +0000

NVR Kit Installation Guide AIO Chapter 1 Before using this product…

This chapter contains important information prior to reading the manual and installing the system. It overviews the manual purpose and conventions to aid in installation, and covers minimum system requirements to ensure successful setup and use. It is essential that you read this chapter before reading the manual and installing the system.

Note: This user manual is the common version for all sPoE systems. The interface and product photo displayed in this file is only for your reference. For the real package included, please refer to the actual product page.

Chapter 2 Product Introduction

This chapter mainly introduces some of the features and capabilities of the NVR system.

Chapter 3 First-time Setup

This chapter covers the initial setup procedures of the NVR. This includes hardware setup procedures such as NVR wiring, HDD installation, alarm installation and camera installation. It also covers basic setup procedures to configure your NVR when setting it up for the first time.

Chapter 4 Using the NVR

The NVR’s full features can be utilized through the new and revolutionary user-friendly menu system. This chapter covers detailed instruction on the functions and navigation of each menu element, use of the camera control interface, live remote-viewing setup, and firmware update procedures for the NVR and IP cameras. Refer to this chapter for specific instructions for advanced functions of the NVR.

Manual Conventions

This manual uses several symbols, typographies and abbreviations that carry specific definitions. In order to properly follow instructions, please familiarize yourself with the following conventions.

[Text] Text enclosed in square [brackets] indicates a menu or an item to select.

IMPORTANT: Denotes information or instructions that you MUST follow to complete instructions.

NOTE: Denotes additional information or tips to aid you in completing instructions.

NVR Abbreviation for network video recorder. This is the main control component of your system.

IPC Abbreviation for internet protocol camera. These are the recording and surveillance devices attached to the system.

HDD Abbreviation for hard disk drive. This is the storage component of your NVR system.

sPoE Abbreviation for simplified power over Ethernet. The Ethernet cables are able to carry data and power to the cameras.

1.2 Safety Precautions

Please read and follow these instructions for your safety while operating and setting up the equipment.

Use only the provided power adapter to power the NVR.

Make sure that the rear power switch is off before unplugging or plugging the NVR.

Use only the provided power adapter to power the NVR.

Do not insert any objects into the NVR case or openings.

Do not place heavy objects on top of the NVR.

Keep the NVR surfaces clean and dry.

Do not operate in wet or dusty environments.

Keep the NVR away from all fluids.

Operate and keep the NVR in temperatures between -10°C~50°C.

Do not install the NVR near any heat sources and avoid direct sunlight.

Make sure there is good air circulation where the NVR is installed.

Install the NVR in a stable environment.

Handle the NVR carefully and avoid collisions and strong falls.

1.3 Minimum Requirements

Minimum requirements must be met for full and proper functionality of the NVR.

External display with VGA input and VGA cable.

A wireless router with one empty port (for remote viewing).

A physical internet connection such as Cable / DSL / Fiber—no satellite, 3G/4G hotspots, or city-wide wireless (for remote viewing).

A minimum upload speed of >256kbps at the location of the NVR (for remote viewing), or at least of >512kbps for 8 channel NVR.

Android (v.2.3 and up) or iOS (v.6 and up) mobile device (for remote viewing).

2. Product Introduction

2.1 Product Overview

This Funlux NVR system is specially designed to safeguard your home or business by providing cutting-edge video surveillance and monitoring. With a 2.8mm wide-angle lens and full 720p high definition video, the security cameras are able to monitor more space in greater detail. The 24 infrared LEDs eliminate low light problems, capturing HD videos from up to 65ft away. Instant email notifications and multiple live streaming and recording options make your NVR available and accessible anywhere at anytime.

Using next generation plug-and-play technology and a revolutionized user interface, this system delivers a revolutionarily user-friendly experience that is accessible to anybody. Achieving security and peace of mind has never been easier. With top products at low prices and setup procedures that anybody can follow, our goal is to bring security and safety to all people; making your security our priority.

2.2 Getting Familiar with your NVR

Main Functions & Features

Live Remote Viewing" width="81" height="81" title="NVR Kit Installation Guide AIO 205">	Live Remote Viewing Access your NVR remotely from anywhere in the world on your Android or iOS mobile device.
	Intelligent Recording Mode Intelligent recording identifies surveillance footage triggered by critical events such as motion detection and alarm triggering and optimizes storage by increasing recording quality when a critical event occurs.
	Multitasking Users can view, record, playback, backup, live-view and remotely access the NVR simultaneously from multiple devices.
	Instant Notification & Alarm System Receive instant email alerts and push notifications with snapshots to your mobile device when motion is detected, an alarm is triggered, or video loss occurs.
	Multi-level, Multi-user management Different user privileges allow you to share video surveillance without worrying about unpermitted setting changes.

Front Panel

Rear Panel

4 Channel

8 Channel

Mouse

3. First-time Setup

3.1. NVR Installation

HDD Installation

IMPORTANT: Your system will not be preinstalled with a hard disk drive (HDD) unless the system was specifically purchased with an included HDD. You may install a SATA HDD between 500GB and 4TB of storage after receiving your system. We recommend Western Digital Caviar Green AV-GP hard drives or Seagate Pipeline hard drives that are specifically engineered for use in security camera environments. We also suggest that you make your purchase from an official reseller (such as Newegg.com, Tiger-Direct, and Best Buy) to ensure the quality of the HDD.

For the following HDD installation instructions, you will need:
1) Your NVR system
2) A SATA Hard Drive
3) 4 silver Phillips screws (provided)
4) 7 black Phillips screws (provided)
5) A Phillips screwdriver (not provided)

1. Make sure your NVR is unplugged from its power source and slide the top panel off of the NVR.

2. Connect the SATA power and data cables from the NVR to the corresponding ports on your HDD (as shown):

3. Once connected, place the HDD into the NVR with the cables placed as shown.

4. Holding the hard drive and the NVR, gently turn it over and line up the holes on the hard drive with the holes on the NVR. Using a Phillips screwdriver, screw the provided screws into the holes.

5. Slide the NVR panel back on and locate the 5 black Phillips screws (found in kit). Apply the screws in the three holes on the back panel, and the two holes on the sides.

6. When you power on your system, you will see a popup asking you to format your HDD. Press [OK] and wait 5-10 minutes. NOTE: If you do not see this popup, please manually format your HDD by going to the Disk Drive Info page (for more instructions, please refer to 4.1 Main Menu Detailed).

7. The system will begin formatting the HDD, and will automatically reboot once the formatting is complete.

Connecting your NVR

1. Connect your analog cameras directly to the system with the correct cables as shown. For detailed instruction, please refer to 3.2 Camera Installation.

2. Connect your display to the appropriate display input. For detailed instruction, please refer to 3.1 NVR Installation – Connecting the Display.

3. Connect your system to a nearby power outlet with the provided power adapter as shown.

4. Connect your USB mouse to the corresponding input as shown.

5. Connect your NVR system to your wireless router with the provided Ethernet cable as shown.

Connecting an External Alarm

NOTE: A large portion of the installation of an alarm will vary based on the type of alarm. Because of this, the following instructions are not comprehensive, and will have to be supplemented by specific instructions for your desired external alarms/systems.

Prior to installation, please locate the alarm input and output ports on the back panel of your NVR. The following instructions will show you how to plug in the wires from the external system to the NVR.

1. Push the orange tab on the alarm port (with your finger nail or pen) in order to open the spring-loaded connection.

2. With the orange tab pushed in, insert the bare wire from your alarm about 1/8-1/4 inches into the port.

3. Let go of the orange tab and the port should clamp onto the cable. Give the wire a light tug to ensure that it is securely clamped. .

3.2. Camera Installation

Connecting the cameras to the NVR

1. Remove the cameras from the packaging and set it near the NVR.

2. Connect all four cameras to the NVR using the provided sPoE cables by plugging one end to the Ethernet port of the cameras and one end to the port on the back of the NVR.

3. Power on and login to your NVR using the default user ‘admin’ and the default password ‘111111’. Once you have logged in, your system will attempt to add your cameras automatically. Please wait 3-5 minutes for this process to complete. If your system has not automatically added the cameras, proceed to step 4 for manual setup.

4. Access the main menu [ ] by moving your cursor to the bottom left of your screen. When the main menu appears, select and open the [Device Management].

5. Click the [Add Device] option on the left, then click [Auto Add] to automatically search for IP cameras. Please wait 3-5 minutes for the system to automatically add all of the cameras.

6. Once you see a live video stream, your setup is complete! If you were unable to perform any of the steps, please refer to 5.1 Troubleshooting in the user manual.

Mounting the Camera

IIMPORTANT: Please complete the instructions for “Connecting the cameras to the NVR” prior to mounting your cameras.

The following steps provide instructions to mount the camera on a drywall.

You will need:
1) IP camera
2) Mounting Bracket (not provided)
3)3 screws with 3 anchor screws (provided)
4) Power drill (not provided)

1. Choose a location. Find a suitable location to mount your IP camera.

2. Mark screw locations. Using a pencil and the holes in the mounting bracket as a guide, mark three holes against the wall where you wish to mount the camera.

3. Drill holes. With a drill bit slightly smaller than the green plastic anchor screw, drill a 1″ deep hole in each of the three marked locations.

4. Insert anchor screws. Place the anchor with the closed end evenly into the hole. Gently tap the open end until the anchor is almost flush with the wall.

5. Attach the camera to the mounting bracket. Fasten your camera to the mounting bracket using either the hole found on the top or bottom of the camera. Rotate until the camera is securely attached to the mounting bracket.

6. Mount the camera to the wall. Align your mounting bracket with the anchors and slowly screw the bracket onto the wall with the 3 screws provided.

7. Adjust the camera position. To adjust the camera position, loosen the nob on the bracket by turning it counterclockwise and adjust the camera accordingly. When the desired camera position is achieved, tighten the nob by turning it clockwise.

3.3 NVR First-Time Startup

Power on your NVR and double-click anywhere on the screen. On the login screen, a Startup Wizard will appear to help you quickly setup your NVR. Please follow the on-screen instructions to quickly and easily configure basic settings on your NVR.

Startup Guide Explained

Network Time Protocol: When enabled, the NVR system will automatically set the date and time settings through the internet connection. If you do not enable this, you will need to manually input the date and time in the corresponding forms.

Name, phone, email: This information is added to the default administrator account of your NVR system.

3.4 Home Screen Introduction

The home screen is the main screen of your NVR, displaying the live-video stream from the connected cameras. There are several viewing options available locally on your NVR. By default it will be set to the quad-screen view with the live-video streams from all four camera feeds. To access the new quick-menu, move your cursor to the bottom of the screen using your mouse or press the menu button on your remote.

The quick-menu includes the following options:

Main Menu

Use the main menu to access all of the full features of the NVR. Refer to 4.1 Main Menu Detailed for more information and specific instructions.

New Notification

When your NVR has an update or an urgent message (i.e. missing HDD, motion detection, alarm triggering, etc.) a notification will appear in your quick-menu. Click on the new notification icon to view more details.

Single View

This option enables you to quickly view one camera feed in full-screen. Click on the icon to select the camera feed to view. For further live-video viewing options, refer to 4.1 Main Menu Detailed – General Settings – Display Settings.

Quad View

Quickly toggle the viewing mode to four simultaneous channel feeds.

Playback

Review and backup surveillance footage from this menu. Refer to 4.2 Camera Controls for more details.

Logout / Shutdown

Logout of your current user profile or shutdown the system. Administrator permission will be required to shutdown.

4. Using the NVR

4.1 Main Menu Detailed

Use the main menu to access all of the full features of the NVR. The following chapter will explain how to navigate and perform the features through the menu.

General Settings

Use the General Settings menu to manage accounts, change the date & time, change the live-video streaming options and settings, view the system events log, view hard disk information, view and upgrade your firmware and restore your device to factory settings.

Account Management

This NVR supports multiple user profiles with different permissions, which allow you to share video surveillance without worrying about unpermitted tampering with the system settings, playback files, etc.

The system can support up to 16 accounts, with two different account types:

Administrator: Has full access to all features of the NVR and full permission to change all settings.

Operator: Can only view the live-video stream.

Managing your user accounts by simply highlighting a user account from the menu and selecting a function to perform.

Date & Language

Use this menu to change the date & time settings and the language settings of your NVR.

NTP Enabling the Network Time Protocol (NTP) allows the system to automatically set the date and time of your system. This requires an internet connection.

Sync Camera Time The NVR will automatically update your camera’s date and time settings to match that of your NVR.

Language Choose a different language for your NVR system to display.

Display Settings

The NVR offers several options to best customize the content displayed on the home-screen of your NVR.

Channel Select a channel display to customize. Each channel can display a specific channel name and the current time.

IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.

Channel Name You may set a name to describe the camera feed on your NVR. For example, if you have set up a camera in the front yard on channel 1, you could name it “Front Yard”.

Channel Time Select this option to display the current date and time on the channel feed.

Enable Auto Sequence Selecting this option will activate sequential viewing. In sequential viewing, the NVR will automatically cycle between certain channel feeds. You may change the duration of each sequence and select which feeds to cycle through under this menu.

System Log

The NVR will provide notifications when certain events occur. Such events could be, but are not limited to: a missing hard drive or hard drive failure, activated motion sensors, activated alarms, etc. Use this menu to review the system log of all event notifications.

Series Numbers the events in sequence

Type Describes the type of notification (Alarm / System)

Start Time The time when the event occurred.

Event Gives detailed description of the notification, e.g. Mo = Motion; 02 = motion captured on channel 2; alarm = type of notification.

Disk Drive Info

This menu allows you to review important HDD information, format HDD’s and change it’s settings.

Hard Disk Drive Full Defines how the NVR will behave when the HDD is full. When the HDD has reached its storage capacity, the NVR will either stop recording or overwrite the older playback files. The overwrite feature is generally recommended.

Refresh Update the HDD information shown on the page.

Total Space The total available storage space on the HDD in the NVR.

Free Space The amount of storage space left on the HDD in the NVR.

Format In order to format a drive, select it from the menu and press [Format]. The system will automatically format the HDD.

System Settings

Use this menu to view and change basic settings and information of the NVR. From this menu, you may enable the startup guide, change the display resolution, view system information, upgrade the NVR firmware and reset the system to factory default settings.

Startup Guide Check this box to enable the startup guide to appear (refer to 3.3 NVR First-time Startup). The startup guide will appear the next time the system is powered on.

Please refer to the following instructions to upgrade the firmware from the system (required: a USB drive).

1. Download the updated firmware from the website on your computer.

2. Place the file onto the root directory of a USB drive.

3. Connect the USB drive to the USB port on your NVR.

4. Go to the [General Settings] menu in the Main Menu and access the [System Settings] page.

5. Select [Upgrade] and wait 5-10 minutes.

Help&FAQ

Funlux offers comprehensive support for our users. This page provides links to some of our resources that will help guide you to a maximal experience of our products. For support , please visit http://www.funlux.com/support.html

Device Management

Use the Device Management menu to manage the IP cameras connected to the NVR.

Add Device

Search and Add All Devices Automatically Check this box to enable the automatic search and add functions of the NVR. If there are empty channels, the NVR will automatically search and add nearby cameras.

Please wait 3-5 minutes for this process to be completed.

Search for Devices Select to search for devices with the same protocol. A pull up menu will appear for you to manually select the devices to add.

Auto Add Will prompt the system to automatically search for and add devices.

Add Device Manually Allows you to add a specific device by inputting the MAC address and port information.

Refresh Refresh the page to update camera information.

Delete Device Select a channel and press [Delete Device] to remove the camera assigned to the corresponding channel.

Adding a device:

You will have four options different methods to add a device:

1) The system will automatically search for and add devices if you leave the [Search and Add All Devices Automatically] option selected.

2) Prompt the system to automatically search for and add devices by selecting [Auto Add].

3) Press [Search for Devices] to open a list of available cameras and manually select the desired cameras to add to the system.

4) Press [Add Device Manually] to add the device by inputting the specific MAC address of the connected camera.

Video Stream Settings

Adjusts the video quality, frame rate, resolution and streaming bit rate

Channel Choose the channel that you would like to change the settings for.

IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.

Local Video Stream Changes the video streaming settings for devices that are connected to the NVR locally (devices that are connected to the same internet connection as the NVR).

Network Transmission Stream Changes the video streaming settings for devices that are connected to the NVR remotely (devices that are connected through 3G/4G or a different internet connection than the NVR).

Video Quality Change the overall quality of the video. Increasing the quality also increases the bandwidth used.

Frame Rate (FPS) This changes the number of pictures (frames) per second that make up the video stream. The higher this value, the smoother and better the video quality is, however increasing this value also increases the bandwidth.

Resolution Change the resolution of the video stream. QVGA=320×240.

Streaming Bit Rate This is the type of bit rate that the NVR uses to view video from the camera. VBR stands for the variable bit rate, and CBR stands for the constant bit rate—CBR is higher quality than variable, however it uses more bandwidth.

Video Mask

The NVR allows you to mask / hide certain areas of your camera feed from recording and monitoring.

To create an area to mask you must first select the channel to edit and check [Enable]. Select an area by clicking and dragging down and to the right with your cursor. A gray box will appear. Remove the selected areas by right-clicking on the box. After you are done, press [Save] and proceed to other channels or return to the home-screen.

Network Settings

Basic Settings

Selecting DHCP will allow the NVR to manually configure the IP address and network parameters.

The settings on this page enable access to the NVR over the internet. Unless you are an advanced user, we do not recommend that you change these settings. These definitions are not sufficient for manual networking and configuration.

Web Port This designates the port used when accessing the NVR through a web browser.

Video Port This designates the port that the video feed is transmitted over.

Mobile Port This designates the port used when accessing the NVR through a smart phone or mobile device.

DDNS

NOTE: For advanced users only. Router port-forwarding is required. Use this page to set up a DDNS (Dynamic DNS Server) for remote surveillance, please refer to the knowledge base for full instructions.

UPNP

UPNP (Universal Plug and Play) is a protocol used to establish network connectivity and interaction between devices. Enabling this feature will allow easier network connectivity.

NOTE: The UPNP settings for the device are not the same as the UPNP settings on your router and do not pose the same security risks.

NOTE*: For advanced users only. We do not recommend that you change any settings under this page without prior networking knowledge. Event Management

This NVR system is specialized for 24/7 continuous recording, and will automatically mark recordings that are triggered by “critical events” (motion detection and alarms) in the playback menu. Use this menu to define “critical events” and best optimize recording and storage on the system.

Record Mode

The system has two available recording modes:

The basic recording profile will record continuously at full frames. This means that all recorded video files will be high quality, and the HDD will be able to store less footage at one time.

The intelligent recording profile will automatically manage the recording to optimize storage capacity. During scenes of interest when “critical events” are triggered, the NVR will automatically record in full frames to ensure higher quality. During stationary scenes, the NVR will record at a lower framerate to optimize storage capacity.

Motion Detection

This NVR supports advanced motion detection features for bolstered security. Please follow the following instructions in order to properly configure and setup the motion detection functions.

IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.

1. Choose a channel to edit. Select a channel under the dropdown menu next to [Channel] and select the box next to the channel in order to turn on motion detection.

2. Customize schedules for motion detection. The NVR allows you to set up to 4 different time periods for motion detection. To activate a time period, input the desired values and select the box to the right of the corresponding time period.

a. You can either manually configure a schedule for each day by selecting the day in the [Week] dropdown menu, or you can apply the schedule to multiple days at once by selecting [Apply to].

b. Once changes have been made, always press [Save] before navigating to another page or editing schedules for another day otherwise the changes will lost.

3. Select the motion detection area. Using the motion detection grid, define a motion detection area by left-clicking on a square. Click-and-drag to toggle large areas. You may adjust the sensitivity of the motion detection with the [Sensitivity] drop-down menu.

4. Define how the system responds when motion is detected. There are four different responses that the system can take when motion is detected. NOTE: The system will automatically record video when motion is detected.

a. “Alarm Sounding Buzzer” The NVR’s built-in buzzer will sound.

b. “Alarm Output” The NVR will activate any external alarms that have been connected to the back panel (see: 3.1 NVR Installation – Connecting an External Alarm).

c. “Alarm Duration” will adjust how long both the buzzer and the alarm output will sound after motion is detected. NOTE: The alarm will sound continuously while motion is being detected.

d. “Snapshot” The NVR will take a snapshot and send it to your mobile device and email address (when configured).

e. “Send E-mail” The NVR will send an email notification. The NVR comes with predefined server settings for common service providers, however you may need to specify your own settings if your provider is not included. Choose an email address using the specified service provider to send the email and input the corresponding password to the existing email address.

f. “Alarm Interval” This setting defines the interval between motion detection notifications. For example, when set to 1 minute, the NVR will send an email notification every minute when motion is detected.

5. Save and then select another channel to configure. If you do not save prior to selecting another channel, all changes will be lost. You may also restore setting defaults by pressing [Default].

External Alarm

The NVR supports up to four external alarm inputs and one external alarm output. External alarm inputs may include, but are not limited to motion detectors, trip wires, door sensors, etc. External alarm outputs may include, but are not limited to sirens, visual alarms, silent alarms, etc.

Please follow the following instructions to properly configure the external alarm features.

IMPORTANT: When changing the settings on a channel, press [Save] before editing another channel or exiting the page otherwise all changes will be lost.

1. Choose an alarm to edit. In the dropdown menu, choose an alarm and select [On] to enable the alarm input. Choose the type (normally open or normally closed) that describes your specific alarm.

2. Customize the active period for your alarm. The NVR allows you to set up to 4 different time periods in which your alarm will be considered active. To activate a time period, input the desired values and select the box to the right of the corresponding time period.

a. You can either manually configure a schedule for each day by selecting the day in the [Week] dropdown menu, or you can apply the schedule to multiple days at once by choosing the [Apply to].

b. Once changes have been made, always press [Save] before navigating to another page or editing schedules for another day otherwise the changes will lost.

3. Define how the system responds when an alarm is triggered. There are three possible responses when an alarm is triggered. Choose an option by selecting the box next to it. NOTE: The system will automatically record video when an alarm is triggered.

a. “Buzzer” The NVR’s built-in buzzer will sound.

b. “Alarm Output” The NVR will activate any external alarms that have been connected to the back panel (see: 3.1 NVR Installation – Connecting an External Alarm).

c. “Alarm Duration” will adjust how long both the buzzer and the alarm output will sound after motion is detected.

d. “Send E-mail” The NVR will send an email notification. The NVR comes with predefined server settings for common service providers, however you may need to specify your own settings if your provider is not included. Choose an email address using the specified service provider to send the email and input the corresponding password to the existing email address.

Alarm Input Select the channel of the input alarm that you would like to edit. Select “On” to enable this alarm.

Type Select the type of alarm that you are using. Please refer to your alarm’s manual if you are unsure of this.

4.2 Camera Controls

WWhen on the home screen, you can access the NVR’s camera controls by double-clicking on the desired channel feed and a blue menu will appear as shown. The icons represent the three control features: image settings, zoom, and playback.

Image Setting

This will adjust the image settings of the camera from the NVR. NOTE: This will affect everyone connected to the NVR.

Image Orientation: Change the image orientation.”Flip” will flip the image vertically, “Mirror” will flip the image horizontally, and “Flip and Mirror” will apply both functions.

First Icon: Adjust the brightness settings of the camera.

Second Icon: Adjust the color saturation of the camera.

Third Icon: Adjust the contrast settings of the camera.

Zoom

Selecting this will bring you into the zoom-in mode. Use the scroll wheel to zoom in and out, and click on areas of the screen in the bottom right corner to select viewing areas. Right click to exit out of the view.

Playback

Access and review your surveillance footage from this menu.

Video Playback

1. Select the channel of your recording on the right panel under “Channel”. When you select a channel, it will be highlighted in blue.

2. Select the month and year on the calendar in the right panel. The days that are highlighted in blue will have recordings available. Select one of the days.

3. Use the Playback Controls to playback video.

Backup

The system allows you to backup specific files from your machine onto an external USB drive. The following instructions will show you how to find specific files on your system to backup.

1. Select the channel of your recording on the right panel under “Channel”. When you select a channel, it will be highlighted in blue.

2. Once a channel is selected, select a month and year on the calendar. The days that are highlighted in blue will have available recordings. Select one of the days.

3. Under “Event” choose which type of recording that you want to search for. You can choose normal, alarm triggered or motion triggered recordings only, or you can choose all recordings.

4. Choose the time frame that your recording will fall under. For example, if you are looking for a video file that was recorded at 3:00 a.m. you will specify the time frame 0:00-6:00.

5. Press [Search]. If your NVR has saved any recordings during this time frame, they will appear in the menu.

6. Select all of the videos that you would like to back up, and press [Back up]. Wait for the progress bar to complete for each video file.

7. Repeat steps 1-7 for video files under different channels, days, events, time frames, etc.

4.3 Remote-viewing Setup

Remote viewing allows you to access your NVR from any location in the world for unprecedented surveillance versatility using any Android or iOS mobile device with our ‘Zsight’ application installed. With our revolutionary user-friendly setup, we have eliminated the need for complex port-forwarding procedures and other networking hassles. Our product servers will automatically authenticate and configure your hardware for remote-viewing. The following instructions will guide you through the remote-viewing setup:

Minimum Requirements:

Android or iOS mobile device with wireless/3G/4G internet connection

‘Zsight’ Application downloaded on your mobile device.

1. Locate the NVR information on the outer casing of your system.

2.Connect your mobile device to the same local network as your NVR. Please make sure your mobile device is connected to the internet through the same wireless router as your NVR.

3. Open the Zsight app on your mobile device and select the [+] icon. Open the ‘Zsight’ application and the device will automatically enter a ‘Device List’ section. Tap the [+] on the upper right hand corner to open the ‘Add Device’ menu.

4. Add your NVR by scanning the QR code found in step 1. There are three available methods to add your NVR device. We recommend that you add your device with the [Scan QR code] function or by manually inputting the NVR ID from step 1.

a. To scan the QR code, open the [Scan QR code] function by pressing the button as shown in the pictures. Point your camera at the QR code on your device and hold it steadily until it scans successfully.

b. Find the 10-digit device ID obtained from Step 1. Manually input the ID in the appropriate form on the ‘Zsight’ application.

5. Login with the default user ‘admin’ and default password ‘111111’. Once you have successfully added the system, a login screen will appear. Enter the default password ‘111111’ or your password if you have changed it, and tap [Submit].

6. Select your system from the device list to view the live video stream. Go back to the ‘Device List’ section and select your device from the list. Make sure that a live video stream from your NVR appears.

7. Disconnect from your wireless network and access the NVR using 3G/4G. Connect your mobile device to a different internet connection from your NVR (3G/4G or any other wireless connection) and repeat step 6. Our product servers will automatically authenticate your NVR for remote-viewing capabilities.

8. Your device is now activated for remote surveillance! You will now be able to view your NVR on any Android or iOS device with internet connection! In order to do so, repeat steps 3-6 on the desired device (for step 4, you will need to add your system through the NVR ID). Congratulations! Thank you for choosing Zmodo!

4.4 Updating your NVR

From your NVR (via USB)

Please refer to the following instructions to upgrade the firmware from the system (required: a USB drive).

1. Download the updated firmware from the website on your computer.

2. Place the file onto the root directory of a USB drive.

3. Connect the USB drive to the USB port on your NVR.

4. Go to the [General Settings] menu in the Main Menu and access the [System Settings] page.

5. Select [Upgrade] and wait 5-10 minutes.

Chinese IP Camera Update Firmwares

XVR AiD — Tue, 22 Feb 2022 19:05:47 +0000

Chinese IP Camera Update Firmwares

Ambarella IP Camera

The AmbarellaHigh-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Ambarella IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	s2l33m_imx322_W_7.1.25.1	2020-06-04 15:39:53
3MP	Normal	s2l55m_imx123_W_7.1.25.2	2020-06-04 15:40:25
4MP	Normal	S2L55M_OV4689_W_7.1.18.3	2020-06-04 15:42:54
6MP	FISHEYE	S2E66_IMX178_W_7.1.3.4	2020-06-04 15:43:12

Fullhan IP Camera

The Fullhan High-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Fullhan IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	FH8852_F23_B1T0A1M0C0P1_W_21.1.26.6	2021-07-07 10:10:27
		FH8852_IMX307_B1T0A1M0C0P1_W_20.1.51.3	2021-02-06 16:46:23
		FH8852_F23_B1T0A1M0C0P2_W_20.1.27.4	2021-02-06 16:44:14
		FH8852_IMX307_B1T0A1M0C0P2_W_20.1.29.3	2020-08-07 19:19:34
		FH8830_F22_W_8.1.11.5	2020-06-04 15:43:29
	AI	FG2_16NR_BVHB_V1.0.3.220107_R1	2022-01-13 11:24:28
	WIFIIPC	HFG2_16NR_BVHB_V1.0.3.220107_R1	2022-01-13 11:24:49
3MP	FISHEYE	FH8830_AR0330_FISHEYE_W_9.1.15.4	2020-06-04 15:46:30
3MP	FISHEYE	FH8830_AR0330_FISHEYE_BD_W_9.1.2.1	2020-06-04 15:43:43
4MP	Normal	FH8856_IMX335_B1T0A1M0C0P1_W_21.1.26.4	2021-07-07 10:13:08
	Normal	FH8856_IMX335_B1T0A1M0C0P2_W_20.1.27.3	2020-08-07 16:50:26
	AI	FG4_16NR_BVHB_V1.0.3.220107_R1	2022-01-13 11:25:13
5MP	Normal	FH8856_K05_B1T0A1M0C0P1_W_21.1.26.1	2021-07-07 10:15:45
	SD	FH8856_K05_B1T1A1M0C0P1_W_21.1.26.1	2021-07-07 10:16:03
	WIFIIPC_SD	FH8856_K05_W1T1A1M0C0P1_W_21.1.51.1	2022-01-20 17:58:46
	WIFIIPC_SD	FH8856_K05_W1T1A1M0C0P2_W_20.1.28.2	2020-08-07 16:14:08

GK IP Camera

GK IP Camera uses an embedded system and a number of advanced IT technologies, such as audio and video encoding and decoding technologies (h.264, h.265, h.265+, H264+), integrated encoding and compression, supporting audio noise reduction, and response cancellation, Support humanoid detection, support full Netcom function, can realize plug-and-play access to the back-end.

GK IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	GC2_16NR_ALHB_V1.0.0.211103_R5	2021-11-12 17:01:58
2MP	AI	GC2_8NR_ALHB_V1.0.2.211028_R2	2021-11-12 17:00:50
3MP	AI	GS3_8NR_ALHB_V1.0.1.211028_R2	2021-11-12 17:01:23
4MP	AI	GC4_16NR_ALHB_V1.0.0.211103_R4	2021-11-12 17:03:50
4MP	AI	GC4_8NR_ALHB_V1.0.0.211009_R5	2021-11-12 17:03:27

SigmaStar

The SigmaStar IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control

SigmaStar

Resolution	Type	Firmware	Time	Download Url
2MP	AI	SSC336Q_SC200AI_W_21.1.51.6	2021-12-28 15:19:06
5MP	AI	SSC338Q_SC500AI_W_22.1.03.2	2022-01-13 10:04:31
8MP	AF	SSC338Q_SC8238_W_22.1.01.6	2022-01-13 10:19:27
8MP	WH	SSC338Q_SC500AI4K_W_21.1.13.2	2021-04-12 10:59:31

RK IP Camera

The RK IP Camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ,HDR, lens control, alarm input and output, buffer storage and network transmission and other functions.

RK IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	AI	RV1109_IMX307NAND_BASE_W_21.1.37.4	2021-11-12 16:31:37
2MP	AI	RV1109_IMX307_BASE_W_21.1.37.4	2021-11-12 16:30:46
5MP	AI	RV1109_IMX335_BASE_W_21.1.50.5	2021-12-28 14:16:01
5MP	AI	RV1109_IMX335NAND_BASE_W_21.1.45.4	2021-11-18 15:38:15
8MP	AI	RV1126_IMX415_BASE_W_21.1.49.2	2021-12-28 15:24:43

Ambarella IP Camera

The AmbarellaHigh-definition network camera has adopted embedded system and a number of advanced IT technologies,which integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Ambarella IP Camera

Resolution	Type	Firmware	Time	Download Url
2MP	Normal	s2l33m_imx322_W_7.1.25.1	2020-06-04 15:39:53
3MP	Normal	s2l55m_imx123_W_7.1.25.2	2020-06-04 15:40:25
4MP	Normal	S2L55M_OV4689_W_7.1.18.3	2020-06-04 15:42:54
6MP	FISHEYE	S2E66_IMX178_W_7.1.3.4	2020-06-04 15:43:12

Hisilicon IP Camera China IP Camera Firmware Update

XVR AiD — Tue, 22 Feb 2022 19:00:25 +0000

Hisilicon IP Camera

The Hisilicon High-definition network camera has adopted embedded system and a number of advanced IT technologies,such as audio/video codec technology(h.264,h.265,h.264+,h.265+),and integrated code compression, two-way audio intercom, intelligent analysis , PTZ, lens control, alarm input and output, buffer storage and network transmission and other functions.

Hisilicon IP Camera

Resolution	Type	Firmware	Time	Download Url
1MP	Normal	3518EV200_OV9732_W_8.1.30.5	2020-06-04 13:48:46
1.3MP	Normal	3518EV200_IMX225_W_7.1.34.5	2020-06-04 13:49:26
1.3MP	Normal	3518EV200_S3130_W_7.1.25.1	2020-06-04 13:49:05
2MP	Normal	3516EV200_IMX307_B1T0A1M0C0P1_W_20.1.33.1	2021-02-06 16:07:09
		3516EV200_F23_B1T0A1M0C0P1_W_20.1.33.1	2021-02-06 16:02:03
		3516CV500_IMX307_B1T0A1M0C0P1_W_20.1.28.2	2020-08-07 19:06:19
		3516CV500_IMX462_B1T0A1M0C0P1_W_20.1.29.2	2020-08-07 15:32:07
		3518EV200_IMX323_W_7.1.25.1	2020-06-04 14:13:38
		3516CV200_OV2718_W_7.1.26.4	2020-06-04 14:13:20
		3516CV300_IMX290_W_8.1.9.3	2020-06-04 14:13:02
		3516CV200_IMX323_W_7.1.25.2	2020-06-04 14:12:39
		3516D_IMX290_W_7.1.32.3	2020-06-04 14:08:48
		3516CV300_IMX323_W_8.1.9.3	2020-06-04 14:08:20
		3516CV300_IMX323_B1T0A1M0C1_W_9.1.5.2	2020-06-04 14:01:32
		3516CV300_IMX307_B1T0A1M0C1_W_9.1.5.1	2020-06-04 14:01:04
		3516CV300_IMX327_B1T0A1M0C1_W_9.1.9.5	2020-06-04 14:00:43
		3516EV100_F23_B1T0A1M0C1_W_9.1.12.2	2020-06-04 14:00:15
		3516CV300_IMX307_B1T0A1M0C1P1_W_20.1.3.2	2020-06-04 13:59:51
		3516CV300_IMX323_B1T0A1M0C1P1_W_9.1.1.6	2020-06-04 13:56:16
		3516CV300_IMX327_B1T0A1M0C1P1_W_20.1.2.3	2020-06-04 13:55:57
		3516EV100_F23_B1T0A1M0C1P1_W_9.1.1.6	2020-06-04 13:55:39
		3516EV200_SP2309_B1T0A1M0C0P1_W_9.1.26.2	2020-06-04 13:52:12
	SD	3516CV500_IMX462_B1T1A2M1C2P1_W_20.1.32.5	2021-02-06 16:09:31
		3516EV200_IMX307_B1T1A1M0C0P1_W_20.1.33.1	2021-02-06 16:07:35
		3516CV500_IMX307_B1T1A2M1C2P1_W_20.1.33.4	2021-02-06 16:02:50
		3516EV200_F23_B1T1A1M0C0P1_W_20.1.33.1	2021-02-06 16:01:26
		3516CV500_IMX307_B1T1A1M0C0P1_W_20.1.28.2	2020-08-07 19:04:42
		3516CV500_IMX462_B1T1A1M0C0P1_W_20.1.29.2	2020-08-07 15:31:19
		3516CV300_IMX323_TF_W_8.1.6.6	2020-06-04 14:24:33
		3516CV300_IMX290_TF_W_8.1.6.6	2020-06-04 14:24:10
		3516CV300_IMX323_B1T1A1M0C1_W_9.1.5.2	2020-06-04 14:23:51
		3516CV300_IMX323_B2T1A1M0C1_W_9.1.5.2	2020-06-04 14:23:32
		3516CV300_IMX307_B1T1A1M0C1_W_9.1.5.1	2020-06-04 14:23:15
		3516CV300_IMX307_B2T1A1M0C1_W_9.1.5.1	2020-06-04 14:22:58
		3516CV300_IMX327_B2T1A1M0C1_W_9.1.9.5	2020-06-04 14:22:09
		3516CV300_IMX327_B1T1A1M0C1_W_9.1.9.5	2020-06-04 14:21:51
		3516CV300_IMX307_B1T1A1M0C1P1_W_20.1.3.2	2020-06-04 14:21:17
		3516CV300_IMX307_B2T1A1M0C1P1_W_20.1.3.2	2020-06-04 14:20:56
		3516CV300_IMX323_B1T1A1M0C1P1_W_9.1.1.6	2020-06-04 14:20:33
		3516CV300_IMX323_B2T1A1M0C1P1_W_9.1.1.6	2020-06-04 14:20:08
		3516CV300_IMX327_B1T1A1M0C1P1_W_20.1.2.3	2020-06-04 14:16:38
		3516CV300_IMX327_B2T1A1M0C1P1_W_20.1.2.3	2020-06-04 14:16:17
		3516EV200_SP2309_B1T1A1M0C0P1_W_9.1.26.2	2020-06-04 14:15:56
	SL	3516CV300_IMX290_W_SL_8.1.15.3	2020-06-04 14:25:12
	MINI	3516CV500_IMX307_MINI_WIFI_BD_W_20.1.28.2	2020-08-07 19:04:03
		3516CV500_IMX307_MINI_BD_W_20.1.28.2	2020-08-07 16:06:01
		3516CV300_IMX290_MINI_W_7.1.48.2	2020-06-04 14:26:25
		3516D_IMX290_W_MINI_7.1.27.3	2020-06-04 14:26:07
		3516CV300_IMX307_MINI_BD_W_20.1.16.4	2020-06-04 14:25:51
	PTZ	3516EV200_IMX307_X10T1A1M0C0P1_W_20.1.33.3	2021-02-06 16:59:48
		3516CV500_IMX462_X10T1A1M0C0P1_W_20.1.33.4	2021-02-06 16:59:02
		3516CV500_IMX307_X10T1A1M0C0P2_W_20.1.25.4	2020-08-07 19:03:37
		3516CV500_IMX307_X10T1A1M0C0P1_W_20.1.28.2	2020-08-07 19:03:13
		3516CV300_IMX290_AF_5X_W_8.1.10.1	2020-06-04 14:35:52
		3516CV300_IMX323_AF_5X_W_8.1.9.3	2020-06-04 14:35:35
		3516CV300_IMX290_AF_5X485_W_7.1.36.4	2020-06-04 14:35:12
		3516CV300_IMX323_AF_5X485_W_7.1.37.2	2020-06-04 14:33:56
		3516CV300_IMX323_X10T0A1M0C1_W_9.1.8.2	2020-06-04 14:32:57
		3516CV300_IMX323_X10T1A1M0C1_W_9.1.8.2	2020-06-04 14:32:38
		3516CV300_IMX323_X11T1A1M0C1_W_9.1.8.2	2020-06-04 14:32:21
		3516CV300_IMX307_X10T0A1M0C1_W_9.1.7.1	2020-06-04 14:32:01
		3516CV300_IMX307_X10T1A1M0C1_W_W_9.1.7.1	2020-06-04 14:31:18
		3516CV300_IMX307_X11T1A1M0C1_W_9.1.7.1	2020-06-04 14:31:00
		3516CV300_IMX327_X10T0A1M0C1_W_9.1.11.1	2020-06-04 14:30:40
		3516CV300_IMX327_X10T1A1M0C1_W_9.1.11.1	2020-06-04 14:30:20
		3516CV300_IMX327_X11T1A1M0C1_W_9.1.11.1	2020-06-04 14:30:00
		3516CV300_IMX307_X10T0A1M0C1P1_W_20.1.3.2	2020-06-04 14:29:42
3516CV300_IMX307_X10T1A1M0C1P1_W_20.1.3.2		2020-06-04 14:29:22
3516CV300_IMX307_X11T1A1M0C1P1_W_20.1.3.2		2020-06-04 14:29:04
3516CV300_IMX323_X10T0A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:44
3516CV300_IMX323_X10T1A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:25
3516CV300_IMX323_X11T1A1M0C1P1_W_9.1.1.6		2020-06-04 14:28:05
3516CV300_IMX327_X10T0A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:43
3516CV300_IMX327_X10T1A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:28
3516CV300_IMX327_X11T1A1M0C1P1_W_20.1.2.3		2020-06-04 14:27:13
WIFI IPC_SD	3516CV300_IMX323_W_WIFIIPC_SD_8.1.5.5	2020-06-04 14:36:43
	3516CV300_IMX323_W1T1A1M0C1_W_9.1.8.2	2020-06-04 14:36:28
	3516CV300_IMX323_W1T1A1M0C1P1_W_20.1.16.4	2020-06-04 14:36:13
GUARD	3516CV300_IMX327_GUARD_BD_W_9.1.1.6	2020-06-04 14:37:06
AI	3516CV500_IMX307_AR_EM_AF_BD_W_21.1.3.5	2021-02-06 17:05:11
	3516CV500_IMX307_AR_EM_BASE_BD_W_20.1.52.2	2021-01-20 10:56:02
	3516CV500_IMX327_AR_EM_BASE_BD_W_21.1.2.6	2021-01-20 10:54:38
	3516CV500_IMX327_AD_BASE_BD_W_9.1.27.2	2020-06-04 14:40:21
	3516CV500_IMX327_AR_BASE_BD_W_9.1.27.5	2020-06-04 14:40:05
	3516CV500_IMX327_AR_AF_BD_W_9.1.34.4	2020-06-04 14:39:46
3MP	Normal	3516D_IMX123_W_8.1.10.3	2020-06-04 14:41:10
4MP	Normal	3516D_OV4689_W_7.1.35.4	2020-06-04 14:41:42
	SD	3516D_OV4689_W_SD_8.1.32.3	2020-06-04 14:42:29
	SD	3516D_OV4689_W_SD_S_8.1.6.2	2020-06-04 14:42:10
	BOX	3516D_OV4689_W_BOX_7.1.49.3	2020-06-04 14:43:06
	PTZ	3516D_OV4689_5NEWPTZ_W_SD_8.1.24.1	2020-06-04 14:47:40
	PTZ	3516D_OV4689_5NEWPTZ485_W_SD_8.1.15.2	2020-06-04 14:47:25
	WIFIIPC_SD	3516D_OV4689_W_WIFIIPC_SD_8.1.12.3	2020-06-04 14:48:04
	FISHEYE	3516D_IMX326_FISHEYE_MAX_W	2019-04-03 09:29:20
		3516D_IMX326_FISHEYE_BD_W	2019-01-09 10:52:17
		3516D_IMX326_FISHEYE_W	2017-10-20 16:50:24
	MINI	3516DV300_IMX335_MINI_WIFI_BD_W_20.1.33.6	2021-02-06 16:53:02
5MP	Normal	3516DV200_IMX335_B1T0A1M0C0P1_W_20.1.47.6	2021-02-06 16:04:48
		3516A_IMX178_W_8.1.11.6	2020-06-04 15:17:23
		3516D_OS05A10_B1T0A1M0C1_W_9.1.12.5	2020-06-04 15:17:06
		3516D_OS05A10_B1T0A1M0C1P1_W_9.1.53.1	2020-06-04 15:16:48
		3516D_IMX335_B1T0A1M0C1P1_W_9.1.52.2	2020-06-04 15:16:29
	SD	3516DV200_IMX335_B1T1A1M0C0P1_W_20.1.47.6	2021-02-06 16:05:08
		3516DV200_IMX335_B1T1A2M1C2P1_W_20.1.48.1	2021-02-06 16:03:56
		3516D_OS05A10_B1T1A1M0C1_W_9.1.12.5	2020-06-04 15:20:56
		3516D_OS05A10_B2T1A1M0C1_W_9.1.12.5	2020-06-04 15:19:46
		3516D_OS05A10_B1T1A1M0C1P1_W_9.1.53.1	2020-06-04 15:19:25
		3516D_OS05A10_B2T1A1M0C1P1_W_9.1.53.1	2020-06-04 15:18:44
		3516D_IMX335_B1T1A1M0C1P1_W_9.1.52.2	2020-06-04 15:17:53
	BOX	3516D_OS05A10_BOX_W_9.1.12.3	2020-06-04 15:21:40
	BOX	3516D_OS05A10_BOX_BD_W_9.1.1.6	2020-06-04 15:21:25
	PTZ	3516DV200_IMX335_X80T1A2M1C0P1_W_21.1.5.7	2021-02-22 14:30:06
		3516DV200_IMX335_X10T1A1M0C0P1_W_20.1.47.6	2021-02-06 16:55:14
		3516D_OS05A10_X10T0A1M0C1_W_9.1.12.5	2020-06-04 14:45:44
		3516D_OS05A10_X10T1A1M0C1_W_9.1.12.5	2020-06-04 14:45:22
		3516D_OS05A10_X11T1A1M0C1_W_9.1.12.5	2020-06-04 14:44:54
		3516D_OS05A10_X10T0A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:40
		3516D_OS05A10_X10T1A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:24
		3516D_OS05A10_X11T1A1M0C1P1_W_9.1.53.1	2020-06-04 14:44:02
		3516D_IMX335_X10T0A1M0C1P1_W_9.1.52.2	2020-06-04 14:43:45
		3516D_IMX335_X10T1A1M0C1P1_W_9.1.52.2	2020-06-04 14:43:30
	WIFIIPC_SD	3516D_OS05A10_W1T1A1M0C1_W_9.1.12.4	2020-06-04 15:23:01
		3516D_OS05A10_W2T1A1M0C1_W_9.1.12.4	2020-06-04 15:22:42
		3516D_OS05A10_W1T1A1M0C1P1_W_9.1.1.6	2020-06-04 15:22:26
		3516D_OS05A10_W2T1A1M0C1P1_W_9.1.1.6	2020-06-04 15:22:08
	AI	3516DV300_IMX335_AR_EM_BASE_BD_W_21.1.13.5	2021-04-12 11:04:03
		3516DV300_IMX335_AR_EM_AF_BD_W_21.1.11.2	2021-04-12 11:03:32
		3516DV300_IMX335_AR_BASE_BD_W_9.1.27.5	2020-06-04 15:15:17
		3516DV300_IMX335_AR_AF_BD_W_9.1.35.2	2020-06-04 15:15:03
6MP	SD	3516aV200_IMX326_W_8.1.2.2	2020-06-04 15:24:02
6MP	PTZ	3516AV200_IMX326_AF4X_AUDIO_TF_W_8.1.13.1	2020-06-04 15:25:34
8MP	Normal	3516AV300_IMX415_B1T0A1M0C0P1_W_20.1.35.3	2021-02-06 15:54:48
	Normal	3516AV300_IMX415_B1T0A1M0C0P2_W_20.1.26.2	2020-08-07 18:55:00
	SD	3516AV200_OS08A10_B1T1A1M0C0P1_W_20.1.33.5	2021-02-06 15:56:08
		3516AV300_IMX415_B1T1A2M1C0P1_W_20.1.35.3	2021-02-06 15:55:20
		3516AV300_IMX415_B1T1A2M1C0P2_W_20.1.26.2	2020-08-07 18:55:52
		3519V100_IMX274_W_7.1.39.3	2020-06-04 15:26:35
		3516AV200_IMX274_W_9.1.16.3	2020-06-04 15:26:21
		3516AV200_IMX274_B1T1A1M0C0P1_W_20.1.13.3	2020-06-04 15:25:51
	PTZ	3516AV300_IMX415_X10T1A2M1C0P1_W_20.1.32.5	2021-02-06 19:18:15
		3516AV200_OS08A10_X70T1A2M1C1P1_W_20.1.35.3	2021-02-06 16:56:56
		3516AV200_IMX274_AF4X_AUDIO_TF_W_8.1.15.2	2020-06-04 15:27:21
	WIFIIPC_SD	3516AV200_OS08A10_W2T1A1M0C1P1_W_9.1.1.5	2020-06-04 15:27:44
	AI	3516AV300_IMX415_AR_EM_BD_W_21.1.12.4	2021-04-12 11:04:46
12MP	SD	3519V101_IMX226_B1T1A1M0C0P1_W_20.1.13.2	2020-06-04 15:28:08
	BOX	3519V101_IMX226_BOX_BD_W_9.1.1.6	2020-06-04 15:28:22
	PTZ	3519V101_IMX226_X70T1A2M1C1P1_W_20.1.13.2	2020-06-04 15:28:37
	FISHEYE	3519V101_IMX226_FISHEYE_W_9.1.16.1	2020-06-04 15:36:22
	FISHEYE	3519V101_IMX226_FISHEYE_BD_W_9.1.46.3	2020-06-04 15:30:04